Resource Dealer Group
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Resource Dealer Group Employees
Dress Barn May 2006 - Present
Casual Corner February 2004 - May 2006
St. Joseph's Hospital and Medical Center May 1999 - February 2004
Michigan Heart and Vascular Institute August 1997 - May 1999
Resource Dealer Group June 1986 - August 1997
Beaumont Health System September 1975 - March 1982
Grand Rapids Osteopathic Hospital August 1974 - September 1975
Michigan State Accident Fund August 1973 - August 1974
Skills
Medical Transcription, Microsoft Word, Microsoft Excel, PowerPoint, Proficient Typing Skills, Shorthand
Education
Sawyer School of Business 1972 — 1973
Executive Secretarial Studies Certification, Medical Administrative/Executive Assistant and Medical Secretary
Northwood University 1970 — 1971
Business Administration and Management, General
Intellinote June 2015 - Present
PGi November 2012 - Present
Wireless Advocates July 2011 - 2012
Cogent Communications November 2008 - June 2011
Resource Dealer Group April 2003 - August 2008
Network Access Solutions August 2001 - December 2002
Microstrategy Inc April 2001 - August 2001
CAIS Internet January 2000 - April 2001
Skills
Sales Management, Consultative Selling, Account Management, Sales, Management, Marketing Strategy, Team Management, Sales Process, Selling, Sales Operations, New Business Development, Salesforce.com, Leadership, CRM, Business Development, Solution Selling, Training, Cold Calling, Recruiting, Direct Sales, Networking, Managed Services, SaaS, Lead Generation, B2B, Channel Partners, Contract Negotiation, Sales Presentations, Customer Retention, Pricing, Telecommunications, Unified Communications, Cloud Computing, Enterprise Software, Key Account Management, Professional Services, Business Intelligence, Co-location, Wireless, Strategic Partnerships, Go-to-market Strategy, International Sales, VoIP, Mobile Devices, Software Industry, Team Leadership, Product Management, Customer Service, Strategy, Marketing
Education
Nichols College 1995 — 1999
BA, Business Management
Shaker High School
Tweddle Litho Company April 2010 - Present
Stevens Transport 2009 - 2010
MOTOR Information Systems, Business Unit of Hearst Corporation 2006 - 2009
Roush Industries 2000 - 2006
White Pine Land Company 1999 - 2000
Riverside Automotive Group 1998 - 1999
Resource Dealer Group 1997 - 1998
Grossman Chevrolet Geo 1997 - 1997
Valencia Dodge Isuzu 1996 - 1997
Stephens Buick/Jeep/Eagle 1993 - 1996
Skills
Adobe Acrobat, Technical Writing, Editing, Microsoft Office, SGML, Excel, Documentation, Layout, Creative Writing, Publishing, HTML, Content Management, FrameMaker, Arbortext, Software Documentation, Microsoft Excel, Technical Documentation, DITA, Manuals, Information Architecture, Instructional Design, Mac, Pagemaker, Technical Training, Visio, Technical Illustration, ADDIE, Technical Communication, Adobe Creative Suite, Online Help, Desktop Publishing, Illustrator, Proofreading, Copy Editing, Multimedia, CMS, Graphic Design, Content Development, XML, Digital Media, Video Editing, Flash, Technical Editing, Style Guides, MadCap Flare, SnagIt, Dreamweaver, RoboHelp, User Experience, Copywriting
Education
Gotham Writers 2014 — 2014
How To Blog
Gotham Writers' -- Creative Writing Classes in NYC and online 2014 — 2014
HUMOR WRITING
Ferris State University 1982 — 1984
Bachelor of Science (B.S.) Trade Teacher Education, Automotive
Montcalm Community College 1980 — 1982
Associate of Applied Science Automotive, Automotive Technology
Montcalm Community College 1980 — 1982
Associate of Applied Science Automotive, Automotive Engineering Technology/Technician, 3.98
Dealer Profit Partners June 2015 - Present
Kolkman Automotive Concepts, LLC January 2007 - Present
Inilex/SkyLink March 2014 - June 2015
Fifth Third Bank 2006 - 2009
Fidelity Bank 2005 - 2006
Citizens Automobile Finance 2004 - 2005
Brandon Honda (Scott McRae Group) 2003 - 2004
Resource Dealer Group 2001 - 2003
Gulf Stream Coach, Inc 1999 - 2001
Western Diversified / Protective Life 1993 - 1999
Skills
Automotive, Marketing, Profit, Sales Management, Sales Process, Customer Satisfaction, Credit, Selling, Customer Retention, Vehicles, Negotiation, Finance, B2B, New Business Development, Account Management, Direct Sales, Management, Training, Forecasting, Team Building, Dealer Management, Sales Presentations, Sales Operations, Cold Calling, Dealers, Pricing, Retail, Business Planning, Automobile, Sales, Automotive Aftermarket, Competitive Analysis, Marketing Strategy, Business Development, CRM, Operations Management, Income Statement, Market Planning, Leadership, Inventory Management, Parts, Selling Skills, P&L Management, Lead Generation, Purchasing, Fleet Management, Executive Management, Deal Closure, Key Account Management, Product Development
Education
Michigan State University 1986 — 1988
Bachelor of Arts, Marketing
Grand Rapids Community College 1984 — 1986
Associate in Arts, General Business
MAXDigital LLC May 2001 - Present
Copeland Toyota Volvo September 1999 - February 2001
Resource Dealer Group February 1991 - September 1998
Skills
Sales Management, Automotive, Management, Business Analysis, Leadership, Retail, Sales Process, Account Management, New Business Development, Operations Management, Team Building, Selling, Sales, Marketing Strategy, Strategic Planning, Forecasting, Sales Operations, Solution Selling, Salesforce.com, Sales Presentations, Product Development, SaaS, Online Advertising, Customer Retention, Analytics, CRM, Advertising, Training, Lead Generation, Competitive Analysis, B2B, Business Development, Direct Sales, Customer Satisfaction, Strategic Partnerships, Cold Calling, Pricing, Start-ups, Product Marketing, Strategy, E-commerce, Dealers, Product Management, Online Marketing, Profit, Negotiation, Marketing, Executive Management, Business Strategy, Contract Negotiation
Education
East Carolina University - College of Business 1975 — 1979
BSBA, Economics
James Kenan HighSchool
Global Financial Solutions Finance managerGrossman ChevroletJanuary 2001 - June 2007
Walser Automotive group February 2000 - January 2001
Resource Dealer Group November 1993 - November 1999
Education
Saint John's University 1987 — 1991
BA, English
Brooks Plaza LLC and Lancaster Coin Laundry LLC September 2014 - Present
Marvin F. Poer and Company August 2004 - Present
UICI Formely Mega Life and Health October 2001 - August 2004
Resource Dealer Group March 2000 - October 2001
Union Bankers Insurance Co September 1971 - June 1991
Skills
Market Research, Lead Generation, Marketing, Microsoft Office, Access, Team Management, Conflict Resolution, Health Insurance, Disability Insurance, Telephone Skills, Oral & Written..., Salary Review, Customer Satisfaction, Data Analysis, Sales, Customer Service, Microsoft Excel, Due Diligence, Negotiation, Financial Analysis, Management, Budgets, Leadership, Microsoft Word, Strategic Planning
Education
East Texas Baptist University 1968 — 1969
Business Administration and Management, General
H B Pemberton 1965 — 1968
Resource Dealer Group July 2013 - Present
Real Estate Investing and Property Management February 2008 - Present
Verizon Wireless March 2008 - April 2010
Verizon Wireless March 2004 - May 2008
AT&T Wireless January 2002 - June 2004
Skills
Direct Sales, Wireless, Sales, Customer Experience, Sales Operations, Telecommunications, Account Management, Business Development, B2B, Marketing Strategy
Education
San Francisco State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
Booz Allen Hamilton October 2014 - Present
Dana Marie Art August 2001 - Present
Booz Allen Hamilton (via Aquent) June 2014 - October 2014
George Washington University February 2012 - June 2014
General Dynamics AIS April 2007 - September 2011
George Mason University 2006 - 2011
Armstrong Management Services February 2005 - April 2007
Resource Dealer Group 1998 - 2004
Skills
Photography, Newsletters, Strategic Communications, Blogging, Adobe Creative Suite, Change Management, Management, Art, Photoshop, Press Releases, Leadership, Training, Digital Photography, Social Media, InDesign, Portrait Photography, ITIL Certified, Image Manipulation, Image Processing, Image Editing, Visual Arts, Employee Training, Policy, Strategy, PowerPoint, Outlook, Microsoft Office, Technology Change..., Research, Oral & Written..., Written & Oral..., Volunteer Management, Project Coordination, Graphic Design, SharePoint, Mac, Marketing, Adobe Acrobat, Large Scale Change..., Corporate Communications, Internal Communications, Office 365, Cloud Applications
Education
George Mason University 2006 — 2011
BFA, Fine Art and Photography
Northern Virginia Community College 1996 — 2004
A.S., Business Administration
Gulf States Financial Services July 2006 - Present
Resource Dealer Group 1995 - 2005
Education
University of Nebraska-Lincoln 1988 — 1992
BSBA, Business-Marketing
Pohanka Automotive Group May 2000 - Present
Resource Dealer Group 1991 - 2000
Skills
Profit, Negotiation, Sales, Automotive, Selling, Customer Service, Team Building, Customer Satisfaction, Sales Management, Automobile, Vehicles, Strategic Planning, Sales Process, Customer Retention, New Business Development, Income Statement, Account Management, P&L, Business Strategy, Pricing, Management
Education
University of Maryland College Park 1978 — 1983
Finance
Holy Spirit High School 1974 — 1978