Experience
Carson Trailer, Inc.   2003 - Present
Independent Consultant  2002 - 2007
Rhythms NetConnections   1998 - 2001
CompuServe Network Services  1991 - 1998

Skills
Team Building, Strategic Planning, New Business Development, Customer Service, Operations Management, Sales Management

Education
DeVry Institute of Technology   1990 — 1991
AA, Electronics

Experience
CenturyLink Business  December 2008 - Present
Qwest Communications  April 2007 - December 2008
Qwest Communications  January 2006 - April 2007
Qwest Communications  April 2001 - December 2005
Rhythms NetConnections   December 1999 - January 2001
Rhythms NetConnections   November 1998 - December 1999
Preferred Telecommunications   1996 - 1998
American Megacom   1993 - 1996

Skills
Telecommunications, Provisioning, Networking, Technical Support, Managed Services, Co-location, SIP Trunking, Metro Ethernet, MPLS, Private Line, T1, Long Distance, Wireless, DWDM, Call Center, Solution Selling, CPE, TDM, Ethernet, Unified Communications, Call Centers, Cross-functional Team..., WAN, Management, VoIP, Telephony, VPN, Sales Operations, Customer Retention, Routers, IP, Sales Engineering, Broadband, DSL, Frame Relay, SIP, LAN-WAN, Optical Fiber, Pre-sales

Education
Aquinas College   1987 — 1989
Studio Art, Business, English Minor

Alma High School   1983 — 1987

Experience
Unemployed  May 2013 - November 2013
McREL  April 2002 - April 2013
Rhythms NetConnections   1999 - 2001
Century Financial Services  February 1999 - May 1999
FirstPlus Financial, Inc.   February 1994 - November 1998
Immediate Results, Inc.   January 1993 - December 1994
Broadcast Media - Radio and Television   January 1978 - December 1993
Colorado Sound Recording Studio   1984 - 1986

Skills
Excel, Microsoft Office, Customer Relations, Word, Customer Service, Editing, Problem Solving, Visio, Photography, PowerPoint, Microsoft Word, Microsoft Excel, Project Management, Access, Project Planning, Leadership, Training, Data Analysis, Teaching, Outlook, Nonprofits, Leadership Development, Social Media, Program Management

Education
Columbine High School   1973 — 1976

Arapahoe Community College

Experience
SEEKING OPPORTUNITIES  September 2015 - Present
ADT Security Services  October 2010 - September 2015
ADT Security Services  July 2006 - October 2010
U.S. Army Reserves   February 2010 - June 2010
U.S. Army Reserve   February 2007 - February 2010
Jeppesen (a Boeing Company)   2004 - 2006
U.S. Army Reserve   2003 - 2004
Rhythms NetConnections   2000 - 2001

Skills
Program Management, Security Clearance, DoD, Army, Military, Cross-functional Team..., Operations Management, Project Management, Leadership, Training, Risk Management, Management, Team Building, PMO, Project Portfolio..., Strategy, Analysis, Human Resources, MS Project, IT Strategy, Defense, Security, Resource Management, Team Leadership, Budgets, Vendor Management, Government, Contract Management, Business Process..., Change Management, Process Engineering, Six Sigma, Visio, Process Improvement, Business Analysis, Information Technology, Strategic Planning, Business Process, Project Planning, Software Project..., Integration, Quality Assurance, Operational Planning, SDLC, IT Management, PMP, Requirements Analysis, Business Intelligence, Software Documentation, Policy

Education
University of Colorado at Denver   1998 — 2000
MS, Information Systems

Golden Gate University   1988 — 1991
MBA, Operations Management

United States Military Academy at West Point   1976 — 1980
BS, General Engineering

Experience
Raymond James Financial, Inc.   June 2015 - Present
Raymond James Financial Inc.  July 2012 - June 2015
Raymond James Financial, Inc.   November 2004 - July 2012
CrossCom National  February 2003 - October 2004
Switch and Data  January 2001 - January 2002
2nd Century Communication   March 2000 - December 2000
Rhythms NetConnections   November 1999 - March 2000
AT&T  October 1998 - November 1999
TCI  September 1997 - October 1998

Skills
Telephony, Cisco Technologies, VoIP, SIP, Avaya, Video Conferencing, Tandberg, Switches, TCP/IP, Servers, Data Center, Windows Server, Project Management, Network Security, Cisco IOS, Routers, Troubleshooting, Disaster Recovery, VPN, Polycom Video..., Avaya IP Telephony, Microsoft SQL Server, Microsoft Office 2007, Lync, Cisco UCS, Systems Engineering, Written & Oral..., Avaya Aura, Unified Messaging, Contact Centers, Nortel Meridian, Norstar, Call Pilot, Trading Systems, NICE Call Recording, ACD, E&M, MPLS, Telecommunications, Technical Support, LAN-WAN, Network Architecture, Avaya Technologies, Microsoft Office

Education
American InterContinental University   2009 — 2011
Master's degree, Information Technology Project Management, 3.96

American InterContinental University   2003 — 2004
Bachelor's degree, Computer Systems Networking and Telecommunications, 4.0

Experience
Dell  September 2012 - Present
Quest Software, Inc.   April 2006 - Present
Quest Software  June 2001 - April 2006
Rhythms NetConnections   June 1999 - June 2001
First Trust Corporation  June 1998 - November 1999
Catholic Health Initiatives  July 1994 - June 1998

Skills
Virtualization, Cloud Computing, Systems Management, Application Performance..., Databases, Database Administration, Foglight, Pre-sales, Sales Engineering, System Administration, VMware, Sales Presentations, Enterprise Software, High Availability, Microsoft SQL Server, Unix, Professional Services, SaaS, Enterprise Architecture, Data Center, ITIL, IT Service Management, Solution Architecture, Product Management, Disaster Recovery, Storage, VDI, Integration, Identity Management, System Deployment, Server Architecture, Solaris, VMware Infrastructure, SOA, PaaS, IT Strategy

Education
Delaware County Community College
AAS, Data Processing

Experience
Bank of the West  May 2012 - May 2015
Paypros   November 2011 - May 2012
Federal Home Loan Bank of San Francisco  May 2007 - October 2011
Federal Home Loan Bank of San Francisco  June 2004 - May 2007
Federal Home Loan Bank of San Francisco  September 2003 - June 2004
UPS  August 2001 - September 2003
Rhythms NetConnections   September 2000 - August 2001
Rhythms NetConnections   April 2000 - September 2000
Land Securities   April 1999 - April 2000
Robert Fleming  June 1998 - April 1999

Skills
Enterprise Architecture, SDLC, SOA, Integration, Agile Methodologies, Business Process, Solution Architecture, ERP, Business Analysis, Cloud Computing, Data Warehousing, Outsourcing, IT Management, Software Development, Enterprise Software, Node.js, AngularJS, Redis, WS-*, JAX-WS, JAX-RPC, REST, SOAP, SoapUI, Java, JavaScript, Web Services, ESB, WebSphere ESB, WSO2 ESB, SoftwareAG - Web..., C#, webMethods Integration..., webMethods, Layer 7 SOA Gateway, Apigee Edge, Apigee Developer Portal, development director, engineering director, engineering manager, Technical Leadership, Leadership Development, Software Engineering, Microservices

Education
Certified SOA Architect
SOA Systems Inc., honors

Certified SOA Consultant
SOA Systems Inc., honors

Griffith University   1991 — 1995
Bachelor of Commerce, Accounting and Finance, 1st in class - awarded degree medal for highest GPA

California Board of Accountancy
CPA

Experience
Ericsson  2011 - Present
GE Healthcare  March 2010 - March 2011
Waste Management, Inc.   2007 - 2009
Wells Fargo  2002 - 2007
Rhythms NetConnections   1999 - 2001
Packard Bell NEC  1994 - 1999

Skills
Six Sigma, Customer Experience, Quality Assurance, Knowledge Management, Forecasting, Process Improvement, Business Process..., Metrics, Operational Excellence, Change Management, Strategic Planning, Program Management, Operations Management, Strategy, Project Management, Vendor Management, Performance Management, Management Consulting, Business Strategy, Continuous Improvement, Service Delivery, Business Process, Analysis, Employee Engagement, Outsourcing, Management, Leadership

Education
Brigham Young University

University of Phoenix

Experience
Bartow Ford Company  September 2010 - Present
Uppity Pups, LLC   October 2005 - Present
Uppity Pups, llc   October 2005 - Present
Rhythms NetConnections   December 1999 - June 2001
Health Net  January 1995 - December 1999
BANC ONE SERVICES CORPORATION  November 1991 - January 1995
Caterpillar Inc.  August 1978 - November 1991

Skills
Automotive, Sales, Sales Management, Customer Satisfaction, Vehicles, Dealers, Team Building, Customer Service, Marketing Strategy, Team Leadership, Digital Marketing, Sales Process, Microsoft Office, Cold Calling, Sales Operations, Information Technology, Computers, Project Management, IBM Mainframe, CICS, Cisco Technologies, Network Services, Computer Network..., VTAM, Enterprise Software

Education
Illinois Central College   1972 — 1976
Associate of Science (A.S.), Computer Science

Bradley University   1966 — 1967
Electronics

Experience
FlightSafety Services Corporation  April 2006 - Present
FlightSafety Services Corporation  May 2003 - April 2006
NC Systems, Inc.   January 2002 - May 2003
Rhythms NetConnections   August 2000 - August 2001
Qwest  March 2000 - August 2000
FlightSafety Services Corporation  September 1996 - March 2000
Adams 50 schools  October 1995 - June 1996
TechLaw, Inc.   March 1989 - August 1994

Skills
Airlines, Customer Service, Aircraft, Microsoft Office, Commercial Aviation, Microsoft Excel, Project Management, Aerospace, Strategic Planning, Negotiation, Team Leadership, Program Management, Process Improvement, Training, Quality Assurance

Education
Utah State University   1998 — 1999
Certificate of Instructional Design, Educational, Instructional, and Curriculum Supervision

Colorado State University   1994 — 1995
Education, Secondary Education and Teaching

Colorado State University   1983 — 1988
Bachelor's of Science, Biology/Biological Sciences, General

Experience
Pinnacol Assurance  March 2015 - Present
Gates Corporation  April 2012 - March 2015
Independent Contractor-Consultant  January 2011 - April 2012
(AIMCO) Apartment Investment Management Company   October 2005 - January 2011
Budget Truck Rental  April 2004 - October 2005
EchoStar Corporation  October 2002 - March 2004
Independent  September 2001 - October 2002
Rhythms NetConnections   March 2000 - September 2001
Budget Car & Truck Rental  May 1997 - March 2000
Ryder System, Inc.   November 1984 - May 1997

Skills
Management Consulting, Organizational..., Communication Training, Leadership Development, Blended Learning, Coaching, Learning Management..., Project Management, Training ROI, Leadership, Mentoring, Instructional Design, Facilitators, Team Building, Training, Process Improvement, Management, Strategy, Strategic Planning, Staff Development, Employee Training, Sales Process, Workshop Facilitation, Training Delivery, Onboarding, Needs Analysis, Human Resources, ADDIE, Customer Satisfaction, Recruiting, Employee Engagement, Talent Acquisition, Talent Management, Budgets, Career Development, Performance Improvement, Performance Management, Employee Relations, Executive Coaching, Organizational..., Hiring, Workforce Planning, Instructor-led Training, Learning Management, New Hire Orientations, Organizational Design, Team Management, Conflict Resolution, Performance Consulting, Personnel Management

Education
Colorado Mesa University
Associate’s Degree

Metropolitan State University of Denver
Bachelor’s Degree

Experience
U.S. Department of Justice   September 2013 - Present
U.S. Department of Justice   November 2011 - Present
Microsoft  July 2002 - November 2011
Johnson & Johnson  September 2001 - July 2002
Rhythms Netconnections   2000 - 2001
Federal Communications Commission  1994 - 2000
US Army  May 1981 - May 1992

Skills
Program Management, Vendor Management, Management, Project Management, Leadership, Procurement, Business Development, Contract Management, Cross-functional Team..., Analysis, Strategy, Enterprise Software, Telecommunications, Six Sigma, Negotiation, Contract Negotiation, Government, Team Leadership, Process Improvement, CRM, Business Strategy, Project Planning, Integration, Business Process..., Team Management, Sourcing, Security

Education
Averett University   1989 — 1991
Master of Business Administration (M.B.A.), Contract Management, 3.92 GPA

Old Dominion University   1977 — 1981
Bachelor's Degree, Secondary Education, 3.20 GPA

Experience
Talisys  2012 - Present
Dish Network  November 2011 - April 2012
IPS Meteostar  January 2008 - May 2011
IPS Meteostar  October 2006 - January 2008
IPS MeteoStar  December 2003 - October 2006
IPS MeteoStar  June 2003 - December 2003
Qwest  November 2001 - March 2003
Rhythms NetConnections   July 2000 - August 2001
U S WEST  March 1995 - June 2000

Skills
Analysis, Configuration Management, Conflict Resolution, Documentation, Knowledge Management, Process Improvement, Program Management, Quality Assurance, Requirements Analysis, Testing, Technical Writing, Software Documentation, Data Warehousing, Subversion, Software Project..., Software Development

Education
Arizona State University   1989 — 1994
Bachelor of Science in Engineering, Computer Systems Engineering

Experience
Microsoft Corporation  January 2001 - Present
Rhythms NetConnections   September 1999 - January 2001
North American Title  April 1998 - May 1999

Skills
Load Balancing, Firewalls, Cisco Technologies, Routing, Data Center, Routers, Switches, Networking, F5 BigIP, Network Engineering, Network Design, Network Architecture, Network Security, Cisco Routers, Routing Protocols, Network Administration, Cisco IOS, CCNA, Virtualization, Microsoft Technologies, TCP/IP, OSPF, System Deployment, IPv6, BGP, Security, QoS, LAN-WAN, Cloud Computing, DNS management, Juniper, VPN, High Availability, WAN, Wireshark, Disaster Recovery, IIS, Server Architecture, A10, IDS, Cisco Nexus, IPSec, Wireless Networking, Microsoft Exchange, Windows Server, Cisco, Fortinet, Amateur Radio Operator, TMG, Junos

Education
Brigham Young University - Idaho   1996 — 1997
AS, Natural Sciences

Experience
Catholic Health Initiatives  April 2011 - Present
NordstromReb LLC   January 2002 - January 2012
Statera  August 2006 - March 2011
MDC Holdings, Richmond American Homes  2001 - 2003
Rhythms NetConnections   November 1998 - March 2001
Gateway  1992 - 1998
Black & Veatch  1989 - 1992

Skills
Strategic Planning, Customer Relations, IT Strategy, Healthcare, SDLC, Customer Service, Enterprise Architecture, Vendor Management, Integration, Business Intelligence, Databases, Project Management, Healthcare Information..., Cross-functional Team..., Change Management, Software Documentation, Cloud Computing, Business Strategy, Visio, Disaster Recovery, Business Analysis, Strategy, Leadership, Team Building, Project Planning, Professional Services, Business Planning, Management, Process Improvement, Program Management, Consulting, Enterprise Software

Education
Kansas State University   1988 — 1989
Masters, Computer Science

Kansas State University   1983 — 1988
BS, Information Science

Chapman High School   1973 — 1977

Experience
State of Colorado  January 2013 - Present
State of Colorado  January 2010 - January 2013
Colorado Department of Labor and Employment  2002 - 2010
JB Hunt  2001 - 2002
Cysive  1999 - 2001
Rhythms NetConnections   1998 - 2000
Digital Camera Network (DCN)   1997 - 1998
ADP/SIS (now Broadridge)   1995 - 1997
U S WEST  1993 - 1995
Forte Networks/Fluke Networks   1992 - 1993

Skills
Application Security, Solution Architecture, Software Development, Java, C#, Web Services, Entity Framework, SDLC, Information Security..., IT Management, Enterprise Architecture, SOA, Design Patterns, CEH, UML, Microsoft SQL Server, Agile Methodologies, Java Enterprise Edition, Published Author, Patents, Software Training, Software Design, J2EE Architecture, Network Programming, Spring, Spring Roo, WCF, Objective-C, Android, ASP.NET MVC, Cocos2d, MSMQ, CISSP, CISA, Spring Webflow, REST, Web Architectures, Application Development, OOP, Agile, Ethical Hacking, Struts2, JAAS, Tomcat, Hibernate, Weblogic, HTML5, MySQL, SQL Server, Apex Programming

Education
University of Colorado Colorado Springs   2010 — 2016
PhD Candidate, Security Engineering

University of Colorado Colorado Springs   1992 — 1994
Masters of Science, Computer Science

University of Maryland, Munich Campus   1984 — 1989
B.S., Psychology, Business Management, Philosophy

Community College of the US Air Force
AAS, Avionics Technology

Experience
BlueLinx Corporation  2009 - Present
BlueLinx Corporation  2003 - 2009
BlueLinx Corporation  2006 - 2006
Macy's  2001 - 2003
Rhythms NetConnections   2000 - 2001
Lockheed Martin  1992 - 2000
Multiple Aerospace Companies   1988 - 1991

Skills
Forecasting, Pricing, Purchasing, Building Materials, Operations Management, Supply Chain, Logistics, Six Sigma, Management, Cross-functional Team..., Inventory Management, Sales Management, P&L, Continuous Improvement, Strategic Planning, Process Improvement, Manufacturing, Supply Chain..., Leadership, Analysis, Account Management, Contract Negotiation, Supply Chain Management, Operating Budgets, Team Building, Change Management, Project Management

Education
Georgia Institute of Technology
Bachelor of Science (BS)

Experience
Milestone Software, Inc.   February 2013 - Present
Zones, Inc.   October 2014 - Present
DAMAC Products   April 2013 - Present
MCPc  July 2013 - July 2014
FusionStorm  December 2009 - July 2013
FusionStorm  2008 - December 2009
MTM Technologies  November 2005 - October 2008
Keylime Software  2000 - 2002
Rhythms NetConnections   October 1999 - December 2000
GE Capital IT Solutions  September 1994 - October 1999

Skills
Sales, Start-ups, Management, Strategic Partnerships, Marketing, Business Development, Cloud Computing, Leadership, New Business Development, Account Management, Strategic Planning, Turnaround expert, Solution Selling, Professional Services, Lead Generation, Salesforce.com, Strategy, Program Management, Enterprise Software, Marketing Strategy, Vendor Management, Sales Management, Channel Partners, Product Management, Managed Services, CRM, Project Management, Channel, Security, Direct Sales, SaaS, Team Leadership, Business Strategy, P&L Management, Cross-functional Team..., Product Marketing, Networking, Sales Process, Business Alliances, Executive Management, Competitive Analysis, Selling, Multi-channel Marketing, Sales Operations, Mobile Devices, Wireless, Telecommunications, Demand Generation, E-commerce, Partner Management

Education
Ashford University   2008 — 2012
MBA

San Diego State University-California State University   1977 — 1982
BS

Point Loma High School   1974 — 1976

Experience
Shipley Associates  March 2004 - Present
Shipley Associates  March 2003 - Present
Association of Proposal Management Professionals  2009 - 2009
Dynegy  January 2002 - March 2004
Rhythms NetConnections   2001 - 2002

Skills
RFP, Proposal Writing, Business Development, Program Management, New Business Development, Strategic Planning, Competitive Analysis, Government Contracting, Process Improvement, Management Consulting, Business Strategy, Project Management, Analysis, Business Process..., CRM, Consulting, Contract Management, Contract Negotiation, Cross-functional Team..., Defense, DoD, Executive Management, Government, Image Capture, Integration, Leadership, Leadership Development, Management, Marketing, Marketing Strategy, Operations Management, Organizational..., Outsourcing, Professional Services, Project Planning, Proposal Support, Requirements Analysis, Security Clearance, Strategy, Team Building, Team Leadership, Technical Writing, Training

Education
Kansas State University   1973 — 1977
Business Administration

Experience
Frontier Airlines  September 2013 - Present
Hewlett-Packard  June 2011 - March 2013
Hewlett-Packard  December 2007 - July 2011
Hewlett-Packard  October 2006 - December 2007
Hewlett-Packard  August 2004 - October 2006
Frontier Airlines  March 2002 - February 2005
Hewlett-Packard  December 2002 - August 2004
Rhythms NetConnections   April 2000 - September 2001
Sunrise Medical  October 1997 - March 2000
Limited Brands  May 1995 - October 1997

Skills
Product Management, Channel, Salesforce.com, Account Management, Sales Process, Product Marketing, Direct Sales, Solution Selling, Market Research, Sales, Managed Services, Channel Partners, Team Leadership, Selling, Go-to-market Strategy, SaaS, Partner Management, Strategy, Business Development, Business Alliances, Sales Management, Sales Enablement, Vendor Management, Strategic Partnerships, New Business Development, Lead Generation, Sales Operations, Product Development, Cloud Computing, Cross-functional Team..., Demand Generation, Product Launch, Management, CRM, Competitive Analysis, Multi-channel Marketing, Enterprise Software, Marketing Strategy, Storage, Marketing Management, Key Account Management, B2B, P&L Management, Product Lifecycle..., Software Industry, International Sales, Pre-sales, Pricing, Sales Presentations, Start-ups

Education
Regis University   1998 — 2004
MBA, Business

Southwest Baptist University   1992 — 1997
BS, Biology

Colorado State University   1994 — 1996

Experience
Sprint  March 2015 - Present
Sprint  November 2012 - March 2015
LCC  November 2011 - November 2012
ZTE  September 2010 - December 2010
Sprint / Ericsson   June 2006 - September 2010
Sprint  July 2005 - June 2006
Sprint  May 2002 - June 2005
Sprint  May 2001 - April 2002
Rhythms NetConnections   February 2000 - April 2001
Siemens Information and Communication Networks  February 1998 - February 2000

Education
Ottawa University   2007 — 2010
MBA, Business Administration, Finance, Leadership

Ottawa University   2003 — 2006
BA, Technology Management

Harford Community College   2000 — 2001
Cisco Networking Academy Program

ITT Technical Institute   1995 — 1997
Associate, Electronics

Experience
CenturyLink  April 2011 - Present
Qwest Communications  2003 - Present
Dynegy  2001 - 2003
Rhythms NetConnections   1999 - 2001
Jenner & Block  1992 - 1999
McDermott Will & Emery  May 1990 - August 1990
Massachusetts Office of the Attorney General  1988 - 1989

Skills
Contract Negotiation, Litigation, Telecommunications, IP, Patents, Licensing, Corporate Law, Legal Writing, Legal Research, Strategic Partnerships, Negotiation, Mergers & Acquisitions, Management, Strategy, Competition Law, Bankruptcy

Education
Duke University School of Law   1989 — 1992
J.D.

Hamilton College   1984 — 1988
B.A., magna cum laude, Philosophy (major), Economics (minor)

Commonwealth School   1979 — 1983
High School

Experience
BT Global Services  September 2006 - May 2009
ADP Dealer Services  2000 - 2006
Rhythms NetConnections   1999 - 2002
Sprint  1994 - 1999

Skills
VoIP, WAN, VPN, Account Management, Telecommunications, Customer Relations, Sales Management, New Business Development, Product Management, Strategic Planning, Managed Services, Vendor Management, Wireless, Security, Customer Service, IP, Routers, Telephony, Ethernet, Networking, Cisco Technologies, Firewalls, Pre-sales, Routing, Integration, MPLS, Network Security, Hardware, Cloud Computing, Avaya, Unified Communications, Solution Selling, Enterprise Software, Frame Relay, Disaster Recovery, CCNA

Education
Computer Processing Institute   1983 — 1984
Micro Processor Electronics and Electronics Technology, Computer Electronics and technology

Fresno City College
Music, Psychology

Experience
Baxter Healthcare  July 2004 - Present
Baxa Corporation  July 2004 - April 2012
Rhythms Netconnections   June 1999 - June 2004
Worldcom Advanced Networks   February 1997 - May 1999
CompuServe, CNS, MWAN, UUNET, WorldCom, MCI   1991 - 1999
CompuServe  November 1991 - February 1997
WHTH/WNKO   October 1981 - July 1993
Dimension Cable   1987 - 1991
Wendy's  1975 - 1978

Skills
TCP/IP, Windows, Troubleshooting, Cisco Technologies, Routers, Telecommunications, WAN, Networking, Ethernet, Computer Security, Switches, Software Documentation, Network Administration, Security, Data Center, Unix, Integration, VMware, IIS, Hardware, Network Security, Operating Systems, Virtualization, Firewalls, Disaster Recovery, VPN, Cross-functional Team..., Project Management

Education
Franklin University   1988 — 1991
Associate of Science

Experience
Barry University  January 2012 - Present
Barry University  October 2007 - January 2012
Barry University  February 2006 - September 2007
Barry University  February 2005 - February 2006
US Army  December 2002 - March 2004
Erie Community College  August 2002 - December 2002
Rhythms Netconnections   June 2000 - August 2002
Convergent Communications  November 1999 - June 2000
NATO  January 1999 - September 1999

Skills
Project Coordination, Self Starter, Supervisory Skills, Microsoft Office, Databases, Program Management, Strategic Planning, Project Management, Team Leadership, Customer Service, Public Speaking, Analysis, Project Planning, Outlook, Team Building, Troubleshooting, Leadership, Research, Coaching, Leadership Development, Teaching, Management, Higher Education, Technical Support, Training, Staff Development, System Administration, Budgets, Information Technology

Education
Barry University
MS, Information Technology

St. Joseph's Collegiate Institute

State University of New York at Buffalo
BA, Legal Studies

Experience
Allscripts  May 2013 - Present
Motorola Mobility (a Google company)   2012 - 2013
Motorola Mobility  2005 - 2012
Level 3 Communications  2004 - 2005
Rhythms NetConnections   1999 - 2004
e.spire Communications, Inc.   1998 - 1999
Collier, Shannon Rill & Scott   1994 - 1998

Skills
Commercial Litigation, Corporate Law, Cross-functional Team..., Government, Intellectual Property, Leadership, Management, Mergers, Mergers & Acquisitions, Restructuring, Strategic Partnerships, Strategy, Telecommunications, Legal Writing, Sales, Litigation, Program Management, Vendor Management, Product Management, Start-ups, Mobile Devices, Product Marketing, Contract Negotiation

Education
University of Colorado -Executive MBA   2003 — 2005
MBA

The George Washington University Law School   1992 — 1996
JD

Colorado College   1988 — 1992
B.A., Political Economics

Experience
Northern Colorado Networking Group   October 2012 - Present
Knowledge Stream, Inc.   January 2004 - June 2006
Radio Shack  October 2001 - March 2003
Rhythms NetConnections   March 2000 - August 2001
US Postal Service  January 1997 - December 1999
US Postal Service  February 1994 - December 1997
United States Air Force  July 1983 - December 1992

Skills
Troubleshooting, Quality Assurance, Project Management, Program Management, Leadership, Windows Server, Telecommunications, Networking, Windows 7, Call Centers, Hardware, Software Installation, Military, Help Desk Support, Printers, Microsoft Office, BMC Remedy

Education
Front Range Community College   2011 — 2012
Certificate: Microsoft Network Administration, Computer Information Systems, A

Westwood College - Denver North   1997 — 1999
AAS, Computer Network Administration

Colorado State University   1976 — 1982
BS, Microbiology

Experience
Remy Cointreau USA  2012 - Present
Diageo  August 2011 - August 2012
Diageo  October 2010 - July 2011
Diageo  March 2007 - October 2010
Diageo  January 2005 - February 2007
Diageo - Guinness USA  September 2003 - December 2004
Diageo - Guinness USA  August 2002 - August 2003
Rhythms NetConnections   1998 - 2002
Sprint / 360 Communications   January 1995 - August 1998

Skills
FMCG, Consumer Products, Start-ups, Product Marketing, Trade Marketing, Marketing Strategy, Management, Team Building, Sales Management, Strategy, Alcoholic Beverages, Customer Insight, Business Strategy, Product Development, Cross-functional Team..., Leadership, Entrepreneurship, Strategic Planning, Retail, Marketing, Brand Management, New Business Development, Sales, Business Planning

Education
University of Wisconsin-Madison   1990 — 1994
BA, Journalism - Public Relations

DePaul University - Charles H. Kellstadt Graduate School of Business   1998 — 2002
MBA, Corporate Finance

Experience
Rackspace, the #1 managed cloud company   January 2015 - Present
Rackspace, the #1 managed cloud company   July 2014 - Present
Level 3 Communications  January 2011 - July 2013
Global Crossing  January 2008 - January 2011
Global Crossing  October 2006 - January 2008
Global Crossing  January 2006 - October 2006
Level 3 Communications  2001 - 2005
Rhythms NetConnections   1999 - 2001

Skills
Managed Services, Channel, Business Development, Product Management, Cross-functional Team..., Management, Strategy, Co-location, Product Development, Leadership, P&L Management, Integration, Sales, Strategic Partnerships, Business Strategy, International Sales, Sales Operations, Solution Selling, Telecommunications, Channel Partners, Channel Sales, Marketing Strategy

Education
Duke University - The Fuqua School of Business   1992 — 1994
MBA, Marketing and Finance

Duke University   1980 — 1984
BS Mechanical Engineering, Mechanical Engineering

Experience
self employed  March 2009 - Present
Specific Integration, Inc   January 2000 - January 2009
Rhythms Netconnections   January 1999 - January 2000
SCI Consulting  April 1998 - December 1998
AT&T  September 1992 - April 1998
AT&T  January 1987 - September 1992

Skills
Professional Services, Telecommunications, Business Development, Account Management, Strategic Planning, Channel, Management, Solution Selling, Cloud Computing, SaaS, Direct Sales, VoIP, Leadership, Sales Management, Networking, Sales, Marketing, Integration, Enterprise Software, Strategic Partnerships, CRM, Managed Services, Program Management, Start-ups, Product Management, Marketing Strategy, Mobile Devices, Strategy

Education
Georgetown University
B.S., Biology/Chemistry

University of Virginia Darden School of Business
Exec Education, Sales and Marketing

Experience
W.J. Bradley Company   October 2009 - Present
CM Mitchell Consulting  February 2008 - October 2009
Lehman Brothers (Aurora Loan Services)   January 2005 - 2008
Nelnet  January 2003 - January 2005
Sun Microsystems  February 2002 - November 2002
Terabeam Networks  June 2000 - November 2001
Rhythms NetConnections   August 1999 - June 2000
GE (GE Capital, GEFA, Auto Warranty Services)   February 1997 - August 1999
Vendors Supply of America (now Vistar)   February 1994 - January 1997

Skills
Project Management, Vendor Management, Business Analysis, Process Improvement, Program Management, Team Leadership, Sales Operations, Business Integration, Sales Compensation, Problem Solving, Analytics, Critical Thinking

Education
General Electric   1997 — 1999
3 Certificates, Six Sigma, Project Management and Facilitation

Metropolitan State University of Denver   1991 — 1996
BS, Business Management

Colorado State University   1987 — 1990
Mathematics, Engineering

Experience
Eide Bailly LLP  August 2015 - Present
Kyazma Business Consulting  January 2009 - July 2015
R2H Engineering, Inc.   January 2006 - May 2009
Qwest Communications  April 2001 - January 2006
Rhythms NetConnections   November 2000 - April 2001
Arthur Andersen  January 1999 - October 2000

Skills
Process Improvement, Salesforce.com, Google Apps, Cloud Computing, Entrepreneurship, Management Consulting, SaaS, Strategic Planning, Management, New Business Development, Start-ups, Program Management, Analysis, Consulting, Sales Management, Leadership, CRM, Sales, Training, Business Development, Account Management, Online Marketing, Direct Sales, Team Building, Marketing, Product Development, Mergers & Acquisitions, Business Intelligence

Education
University of Colorado at Denver   2003 — 2007
MBA, Entrepreneurship and Strategy

Brigham Young University   1991 — 1998
BS

Experience
Nordstrom  February 2012 - Present
IQNavigator  May 2010 - November 2010
Wells Fargo Bank  September 2003 - May 2010
Level 3 Communications  April 2003 - September 2003
Rhythms NetConnections   August 2000 - September 2001
Novations  February 1999 - July 2000
Education Resources, Inc.   October 1990 - September 1993

Skills
Business Process..., Process Improvement, Six Sigma, Business Process, Business Analysis, Program Management, Operations Management, Strategic Planning, Business Strategy, Quality Assurance, Change Management, Process Management, Business Management, Statistics, Optimization, Process Engineering, Metrics, Continuous Improvement, Balanced Scorecard, Problem Solving, Mentoring, Performance Management, Operational Excellence, Kaizen, Customer Satisfaction, Coaching, Management Consulting, DMAIC, Lean Manufacturing, Root Cause Analysis, Business Intelligence, Customer Experience, Re-engineering, Requirements Analysis, Process Mapping, Process Excellence, Value Stream Mapping, Business Transformation, Lean Sigma, Process Development, Business Process..., Minitab, Data Analysis, Performance Improvement, FMEA, Organizational Design, Black Belt, Quality Management, Data Mining, Data Management

Education
Indiana State University   1997 — 1998
Doctorate Coursework

Brigham Young University   1993 — 1997
Masters of Science

Brigham Young University   1989 — 1993
Bachelor of Arts

Experience
Aurora Public Schools  July 2012 - Present
Intrado  February 2009 - June 2012
Prestige Real Estate Group  March 2007 - January 2009
Ciber  September 2001 - February 2007
Rhythms NetConnections   March 2000 - August 2001
Ashland  January 1998 - July 1999
US Army  January 1993 - December 1997

Skills
VMware, VPN, Active Directory, Troubleshooting, Vendor Management, Windows Server, VoIP, System Administration, Cisco Technologies, Technical Support, Servers, Disaster Recovery, Operating Systems, Linux, Switches, Security, Hardware, Networking, Computer Hardware, Software Documentation, Routers, Software Installation

Education
University Of Phoenix   1996 — 2000
BS, Business Information systems

Metropolitan State University of Denver   1993 — 1994
N/A, general studies

Experience
Level 3 Communications  2012 - Present
tw telecom  2008 - 2012
tw telecom  2002 - 2008
Rhythms NetConnections   2001 - 2001
Rhythms NetConnections   2000 - 2001
QWEST COMMUNICATIONS CORP  2000 - 2000
U S WEST  May 1994 - September 1997

Skills
Spanish, Telecommunications, Long Distance, Voice Mail, Web Hosting, Marketing, Product Management, Recruiting, Sales, Solution Selling, VoIP, MPLS, Product Marketing, Telephony, Program Management, Managed Services, Direct Sales, Data Center, Ethernet, Wireless, Unified Communications

Education
Creighton University
Master of Business Administration (MBA), Business Administration and Management, General

St. Catherine University
BA, Business Marketing & Spanish

Experience
Intrado  February 2008 - Present
Sprint  February 2005 - January 2008
Global Crossing  June 2003 - February 2004
MCI  January 2001 - May 2003
Rhythms Netconnections   August 1999 - December 2000
McLeod USA  August 1998 - August 1999

Skills
Wireless, VoIP, Service Providers, Telecommunications, Sales Management, Public Safety, Channel, Selling, Negotiation, New Business Development, Contract Negotiation, Mobile, IP, Account Management, Carriers, Managed Services, Cloud-based, Cloud Applications, Mobile Devices, Product Marketing, Strategy, Direct Sales, Enterprise Software, Sales, Solution Selling

Education
Colorado State University   1997 — 1997
BA, Liberal Arts, Minor: Economics

East Carolina University   1990 — 1995
Marketing Education

Experience
Vencore Inc.  August 2014 - Present
The SI Organization, Inc.   May 2008 - August 2014
The SI Organization, Inc.   April 2003 - May 2008
The SI Organization, Inc.   January 2001 - April 2003
Rhythms NetConnections   April 1998 - January 2001

Education
George Mason University   2008 — 2013
BS

Defence Language Institute
Certificate of course completion (Military)

Experience
AGORA Consulting   April 2000 - Present
Rhythms NetConnections   1999 - 2000
Quantum  1998 - 1999
Lam Research  1995 - 1998
Saratoga Federated Church  1992 - 1995

Skills
Executive Search, Onboarding, Executive Coaching, Recruiting, Non-profits, Church Consulting, Churches, Leadership Development, Coaching, Interviews, Human Resources, Strategic Planning, Leadership, Management Consulting, Start-ups, Nonprofits, Executive Management, Networking, Business Strategy, Strategy, Program Management, Management, Organizational..., Marketing, Staff Development, Consulting, Talent Acquisition, Talent Management, Hiring, Sourcing, Technical Recruiting, Training, Employee Relations, Personnel Management, Change Management, Performance Management, Negotiation, Team Building, HR Consulting, Business Planning, Screening, Recruitment Advertising, Applicant Tracking..., Business Development, Internet Recruiting, College Recruiting, Employee Engagement, CRM, Organizational..., Budgets

Education
Azusa Pacific University   1981 — 1987
BA, Physical Education & History

Experience
NYU School of Professional Studies  August 2015 - Present
Public Relations Society of America  September 2013 - July 2015
PRSA  June 2012 - September 2013
Colorado Government Accountability Project   May 2010 - October 2011
Department of State  August 2006 - May 2010
Office of the Attorney General  September 2005 - December 2005
Governor's Office of Legal Counsel   January 2005 - September 2005
Rhythms NetConnections   June 2001 - July 2004
@Link Networks  1999 - 2000
Ryder TRS  1996 - 2000

Skills
Communications, Political Strategy, Media Relations, Social Media, Research, Press Releases, Position Papers, Legal Research, Legal Writing, Legal Analysis, Legislative Analysis, Legislative Research, Legislative Relations, Legislative Tracking, Election Law, Constituent Services, Crisis Management, Crisis Communications, Legislation, Public Policy, Message Development, Public Affairs, Politics, Community Development, Public Relations, Public Speaking, Strategic Communications

Education
University of Denver - Sturm College of Law   2003 — 2006
Doctor of Law (JD), Law

Pomona High School   1988 — 1992

DePauw University
Bachelor of Arts (BA), Economics

University of Colorado Denver

Experience
Pure Storage  2015 - Present
Esri  2014 - 2015
Critigen  2013 - 2014
3M  June 2012 - December 2012
3M  September 2010 - June 2012
3M  2004 - April 2011
Sales Consulting Assignments   December 2001 - March 2004
CAPTARIS (Acquired by OPENTEXT)   January 2001 - December 2001
Rhythms NetConnections   September 1999 - October 2000
Experian  1996 - 1999

Skills
CRM, Strategic Partnerships, Solution Selling, Enterprise Software, SaaS, Government, Cross-functional Team..., Strategy, Enterprise GIS, ESRI, Managed Services, Business Development, Product Management, Management, New Business Development, Leadership, Strategic Planning, Channel Partners, Consulting, Sales Management, Integration, Business Relationship..., Negotiation, Customer Engagement, B2B, Proposal Writing, Sales, Key Account Management, Relationship Management, Selling, Identity Management, Program Management, Security, Training, Marketing, Salesforce.com, Virtualization, Analytics, Business Process, Business Strategy, Biometrics, SharePoint, Databases, Data Center, Telecommunications, Project Management, International Sales, E-commerce, Cloud Computing, Outsourcing

Education
Colorado Technical University
MBA, Information Technology & Business Transformation, GPA: 4.0

Metro State College
Bachelor of Science, Computer Information Systems, GPA: 3.8

Saint Paul University
Bachelor of Science, Marketing, GPA: 3.8

Saint Theresa College
High School Diploma, High School Diploma

Experience
The Home Depot  March 2013 - Present
United Launch Alliance  August 2007 - October 2011
Natural Solutions Technologies   June 2005 - July 2007
Raytheon  June 2003 - May 2005
Natural Solutions Technologies   October 2001 - May 2003
Rhythms NetConnections   August 2000 - September 2001
Lockheed Martin  March 1994 - February 1999
General Dynamics  December 1982 - March 1994

Skills
Analysis, Team Building, Business Management, Change Management, Contract Negotiation, Documentation, Excel, Internet Explorer, PowerPoint, Visio, Adobe Acrobat, Engineering, Governance, Integration, Six Sigma, Program Management, Cost Estimating, Broadband, Proposal Analysis, Pricing Development, Proposal Management, Proposal Preparation, Federal Regulations, Government Contracting, Defense Contracting, ITAR, DFAR, Systems Engineering, Cost Engineering, Regulatory Knowledge, ProPricer, Security Clearance, Process Improvement, SharePoint, DoD, Telecommunications, Aerospace, Team Leadership, Cross-functional Team..., Requirements Management, Testing, Aviation, Business Process..., Continuous Improvement, Estimating, Software Estimation, Microsoft Office, Defense, Proposal Writing, Microsoft Excel

Education
University of Maryland College Park   1991 — 1994
Graduate Certificate, Management Information Systems/General Administration

San Diego State University-California State University   1988 — 1989
Graduate Certificate, Cost Analysis

Kent State University   1975 — 1977
Bachelor of Science, Aerospace Engineering

United States Air Force Academy   1973 — 1975
Political Science

Fairmont East High School

Experience
Gravitocity   January 2009 - Present
InqHire, Inc.   March 2002 - December 2008
Jamcracker  2000 - 2002
Rhythms Netconnections   1998 - 1999
Bay Networks  1994 - 1998
SynOptics Communications  October 1990 - June 1994
Digital Equipment Corporation  October 1986 - September 1990
Burroughs Corporation  1968 - 1986

Skills
SaaS, Sales, Sales Operations, Leadership, Business Strategy, Business Process, Strategy, Business Alliances, Solution Selling, Recruiting, Start-ups, Strategic Partnerships, Go-to-market Strategy, Executive Search, Venture Capital, CRM, Cloud Computing, Enterprise Software, Program Management, Executive Management, Entrepreneurship, Healthcare, Product Management, Technical Recruiting

Education
Massachusetts Institute of Technology   1962 — 1966
BS, Management

Experience
National Multiple Sclerosis Society  January 2007 - December 2013
Connect: The Knowledge Network  August 2006 - January 2007
MDC Holdings, Inc. / HomeAmerican Mortgage   November 2005 - May 2006
MDC Holdings, Inc.   March 2004 - November 2005
Life In Alignment   April 2003 - March 2004
Avaltus. Inc.   November 2001 - December 2002
Rhythms NetConnections   March 2000 - September 2001
GMAC-RFC  March 1997 - July 1999
Computer Sciences Corporation  August 1995 - April 1997
Deloitte & Touche, LLP   May 1994 - July 1995

Skills
Business Analysis, Project Management, Strategic Planning, Team Management, Analysis, Business Intelligence, Process Improvement, Business Process, Team Leadership, Leadership, Training, IT Management, Enterprise Software, Project Portfolio..., Quality Assurance, Vendor Management, Integration, Strategy, Management, Budgets, Agile Methodologies, Business Strategy, Performance Management, Governance, Software Documentation, Team Building, Program Management, Consulting, Nonprofits, Software Development, CRM, Social Media

Education
Fordham University   1984 — 1988
BS, Accounting

University of Saint Thomas
MCSS, Masters of Computer Software Systems

Experience
Martin Advisory Group, Inc.   November 2006 - Present
Verizon Business/ MCI  January 2000 - November 2006
Rhythms Netconnections   June 1999 - January 2000
Document Imaging   August 1996 - June 1999

Skills
Managed Services, MPLS, Telecommunications, Co-location, Solution Selling, IP, Sales, Direct Sales, Unified Communications, VoIP, SIP Trunking, Professional Services, Strategic Partnerships, Cloud Computing, WAN, Selling, SaaS, Wireless, Data Center, Account Management, Channel Partners, Vendor Management

Education
Colorado State University   1992 — 1996
BS, Business/ Marketing

Experience
Bank of America  May 2015 - Present
Carlisle & Gallagher Consulting Group  August 2013 - April 2015
Duke Energy Corporation  January 2013 - June 2013
Bank of America  November 2011 - January 2013
Ally Financial Inc.  January 2011 - September 2011
Bank of America  May 2006 - December 2010
Bank of America  2006 - December 2010
Muzak  May 2005 - December 2005
American Red Cross  November 2001 - March 2005
Rhythms Netconnections   October 1999 - June 2001

Skills
Business Process..., Program Management, Process Improvement, SDLC, Business Process, Cross-functional Team..., Project Management, PMO, E-commerce, Management, Six Sigma, Vendor Management, PMP, Project Planning, Software Documentation, Business Analysis, Leadership, Strategic Planning, Enterprise Software, Business Process..., Agile Methodologies, Analysis, Databases, Consulting, MS Project, Project Portfolio..., Resource Management, Testing, Visio, Team Management, Software Project..., Integration, Requirements Analysis, Change Management, Projects, IT Strategy, Information Technology, Agile Project Management, ag

Education
Ferris State University
BS Business, Computer Information Systems

The George Washington University   2002 — 2005
Masters Certificate in Project Management(GWCPM), Project Management

Bethel University   1991 — 1996
Masters of Divinity

Ferris State University
Associate of Science (A.S.)

Experience
Lightower Fiber Networks (formerly Veroxity)   May 2009 - Present
AboveNet Communications  2006 - May 2009
RCN  September 2001 - August 2006
EPIK Communications  February 2000 - April 2001
NEON Communications  November 1998 - February 2000
Rhythms NetConnections   1998 - 1999
AT&T  May 1988 - April 1998

Skills
MPLS, Co-location, Networking, Ethernet, Telecommunications, Optical Fiber, Enterprise Software, Fiber Optics, Managed Services, SDH, Disaster Recovery, Unified Communications, Account Management, Routing, Data Center, VoIP, Managed Hosting, Solution Selling, Sales

Education
State University of New York at Buffalo   1975 — 1978
BA

Merrimack College   1974 — 1975

Experience
Comcast Cable  March 2014 - Present
Comcast Cable  April 2010 - Present
Comcast Cable  September 2004 - April 2010
Comcast Cable  September 2003 - September 2004
The Broe Group  February 2002 - September 2003
Galileo International  April 2001 - August 2003
Rhythms NetConnections   July 2000 - April 2001

Skills
Onboarding, Deferred Compensation, Human Resources, Employee Engagement, Succession Planning, Employee Benefits, Workforce Planning, Talent Management, Employee Relations, HRIS, Talent Acquisition, FMLA, Compensation & Benefit, Performance Management, Labor Relations, Recruiting, Sales Compensation, Benefits Administration

Education
Colorado State University
Bachelor of Science, Human Resource Management

Experience
RiverRock Systems  2003 - Present
Fortrust Solutions   2003 - 2003
RiverRock Systems  2001 - 2002
Rhythms NetConnections   January 2001 - September 2001
CapRock Communications  1998 - January 2001
CRM/Billing Concepts   1994 - 1998
CHG Consulting   January 1993 - December 1994
Sprint  1991 - 1993

Skills
Product Management, Telecommunications, Business Strategy, Team Building, Strategic Planning, Customer Relations, Product Development, Managed Services, Software Development, Business Management, Team Leadership, Sales Management, Outsourcing, SQL, Software Project..., Business Planning, Business Intelligence, Cloud Computing, Professional Services, Customer Service, VoIP, Business Analysis, Program Management, Management, Vendor Management, Wireless, Security, Business Process...

Education
Louisiana Tech University   1986 — 1990
BS, Marketing and Pre Law

Experience
Oracle  June 2008 - Present
BEA Systems, Inc.   July 2006 - June 2008
Cendant  2002 - 2006
Rhythms Netconnections   2000 - 2001
HighSpeed.com   2000 - 2000
ICG Communications  1996 - 2000

Education
University of Colorado Denver   1996 — 1997
MBA, Business

California State University-Long Beach   1992 — 1994
MS, Engineering

San Diego State University-California State University   1987 — 1992
BS, Aerospace Engineering

Experience
Long View Systems (IT Consulting company)   October 2014 - Present
Ascent Technologies Inc (IT Consulting company)   February 2014 - August 2014
Charter Communications  November 2011 - March 2013
Charter Communications  December 2004 - November 2011
Lerpino Foods   April 2002 - December 2004
Rhythms NetConnections   October 2000 - March 2002
Galileo International  July 1996 - July 2000

Skills
IP, Telecommunications, Vendor Management, Account Management, Managed Services, Process Improvement, Project Management, Contract Negotiation, Wireless, VoIP, Contract Management, Procurement, Strategic Sourcing, Forecasting, Team Leadership, Customer Service, Negotiation

Education
Metropolitan State College of Denver   1998 — 2002
Bachelor of Applied Science, Business Management

Regis University   1996 — 1998

Experience
Apple  June 2014 - Present
Federal Communications Commission  February 2013 - May 2014
Federal Communications Commission  October 2010 - February 2013
The Family Online Safety Institute   July 2008 - November 2010
The Internet Keep Safe Coalition  December 2009 - October 2010
Comcast  November 2005 - March 2008
Kelley Drye & Warren LLP  2004 - 2005
MCI  1996 - 2004
Rhythms NetConnections   April 2000 - April 2001

Skills
Telecommunications, Policy, Public Policy, Management, Public Speaking, Government, Broadband, Program Management, Policy Analysis, Strategy, Leadership, Nonprofits, Strategic Partnerships, Public Relations

Education
Georgetown University Law Center   1991 — 1995
JD

American University   1988 — 1991
BA, Political Science

Experience
United Natural Foods  February 2015 - Present
PepsiCo  May 2013 - November 2014
WhiteWave Foods  March 2010 - May 2013
WhiteWave Foods  September 2008 - March 2010
Wild Oats  July 2006 - April 2008
ICAT Managers  September 2004 - July 2006
Geneva Pharmaceuticals  April 2002 - December 2003
Rhythms NetConnections   April 2000 - August 2001

Skills
Logistics, Forecasting, Customer Service, Pricing, Cross-functional Team..., Inventory Management, Supply Chain, Purchasing, Management, Retail, Process Improvement, Supply Chain Management, Team Building, Sales, Training, Strategic Planning, Leadership, Analysis, Transportation, Product Development, Budgets, Merchandising, Food, Marketing, Inventory Control, Operations Management, Project Planning, Human Resources, Procurement, Data Analysis, Purchasing Negotiation, Dispatching, Microsoft Excel, SAP, MRP

Education
Metropolitan State College of Denver   1995 — 1998
Bachelor of Arts (B.A.), History and Philosophy

Red Rocks Community College
Associate of Arts (A.A.), Cisco Certified Network Associate Classes

Experience
Answers Design and Optimization   January 2010 - Present
CNA Insurance  2011 - 2011
Group Publishing  September 2008 - November 2009
Page 1 Solutions  August 2007 - September 2008
Firemans Fund Insurance Company  October 2001 - December 2006
Rhythms NetConnections   September 2000 - September 2001
BC Services  1991 - 2000

Skills
Web Design, Collections, E-commerce Solutions, Web Development, Web Strategy, Managing Creative Teams, Commercial Insurance, Property & Casualty..., Process Improvement, Operational Streamlining, Multitasker, Social Networking..., Communications Writing, Operations Management, Policy/Procedure..., Vocal Coaching, Mentoring, Technical Writing, Online Content Creation, Web Project Management, Web Content Production, Website Support, Online Editing, Project Execution, Problem Solving, Time Management, Deadline Oriented, Job Scheduling, Scope Management, Schedule Control, Accounts Receivable, Account Reconciliation, Customer Relations, Telephone Skills, 10 Key, Online Research, Spreadsheets, Bankruptcy, Financial Analysis, Credit Analysis, Content Development, Project Management

Education
Metropolitan State University of Denver   2005 — 2009
BS, Technical Communications

Oxford Lane Computer Center   2001 — 2001
Certificate, Networking

Vincennes University   1984 — 1986
AS, Finance

North Knox High School   1974 — 1978
HS, College Prep

Experience
ViaWest  March 2015 - Present
Tanglestick Services, LLC   June 2014 - Present
First Data Corporation  June 2004 - August 2014
Rhythms NetConnections   2000 - 2005
MD-IT  2002 - 2004
Access Graphics (a GE and Lockheed Martin Company)   1991 - 2000

Skills
Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Accounting, Process Improvement, Mergers & Acquisitions, Forecasting, Financial Modeling, Internal Controls, SEC filings, Finance, Variance Analysis, Auditing, Business Analysis, Managerial Finance, Mergers

Education
Colorado State University
Bachelor's Degree, Accounting

Experience
Colorado Restorations, LLC   May 2003 - January 2015
ProBuild Holdings  October 2010 - January 2011
Rhythms NetConnections   June 2000 - August 2001
Baan  December 1999 - June 2000
J.D. Edwards   December 1997 - December 1999

Skills
Knowledge Management, Software Documentation, Requirements Analysis, Process Improvement, Management, Testing, Editing, Content Management, Enterprise Software

Education
Columbia University School of Continuing Education   2015 — 2016
Master’s Degree, Information and Knowledge Strategy

San Francisco State University   1985 — 1987
Bachelor of Arts (B.A.), Radio and Television

Bucks County Community College   1984 — 1986
Associate of Arts (A.A.), Communication and Media Studies

Experience
Apex Systems  November 2013 - Present
Western Union  February 2006 - October 2013
Future Technologies, LLC   July 2001 - February 2002
Immedient  October 2000 - June 2001
Lockheed Martin, ISS  October 1999 - February 2000
Alpine Software Consulting Group, LLC   October 1996 - October 1999
Rhythms NetConnections   1998 - 1999
Access Data Consulting Corporation  March 1996 - October 1996
Computer Science Corporation  January 1995 - March 1996
USDA Natural Resource Conservation Service  January 1994 - January 1995

Skills
Databases, Microsoft SQL Server, Oracle, Unix, SQL

Education
Colorado State University   1991 — 1994
B.S. in Computer Science with a Math minor., Computer Science

Experience
Thompson Resources   2003 - Present
Arrow Electronics  2002 - 2003
Rhythms NetConnections   2000 - 2001
Ameritech / SBC / AT&T   1998 - 2000
General Motors  1995 - 1998
Weyburn-Bartel, Inc.   1993 - 1994

Skills
Six Sigma, Cross-functional Team..., Lean Manufacturing, Process Improvement, Continuous Improvement, Business Process, Management, Leadership, SPC, Process Engineering, Kaizen

Education
Kettering University   1993 — 1998
Bachelor of Science, Industrial Engineering

Experience
Northrop Grumman  May 2007 - Present
Northrop Grumman Corporation  November 2001 - May 2007
QWEST COMMUNICATIONS CORP  April 2001 - October 2001
Rhythms NetConnections   January 2000 - January 2001
Zions Bancorporation  May 1999 - January 2000
The Network Group  August 1998 - February 1999
Micron Electronics  April 1996 - July 1998
US Bank  April 1979 - April 1996

Skills
Program Management, Requirements Analysis, Integration, PMP, Process Improvement, Enterprise Architecture, Project Management, ITIL, Security, Software Documentation, Business Process..., SDLC, Security Clearance, Knowledge Management, Earned Value Management, CISSP, Government Contracting, Team Leadership, DoD, Service Desk Management, IT Service Management, IT Service Delivery, Call Center Development, Call center start-up, HP Service Desk, Call Center Architecture

Education
Boise State University   1977 — 1981
Banking and Financial Support Services

Experience
Johnson & Wales University  November 2003 - Present
NeoForte Solutions Group   2001 - 2003
Rhythms NetConnections   2000 - 2001

Skills
Higher Education, Research, Event Planning, Event Management, Training, Public Speaking, Customer Service, Team Building, Marketing Strategy, Strategic Planning, Community Outreach

Education
Metropolitan State College of Denver
SLHS Leveling Certificate, Speech-Language Pathology Assistant

Clarkson University   1995 — 1999
Bachelor of Science (BS), Business Administration

University of Newcastle   1998 — 1998
Study Abroad

Northwood School   1994 — 1995

Experience
Gadget iFIX   March 2013 - Present
Wal-Mart  March 2003 - July 2013
Foresters  October 2001 - September 2002
Gevity  April 2000 - August 2001
Rhythms NetConnections   September 1999 - April 2000
Rhythms NetConnections   1999 - 2000
McLeod USA  August 1998 - September 1999
The Pueblo Chieftain  July 1997 - August 1998

Skills
Team Building, Management, Technology, Electronics Repair, Business Development, Inventory Management, Customer Service, Sales Management, Leadership, Negotiation, Merchandising, Microsoft Office, Marketing Strategy

Education
Minnesota State University, Mankato   1986 — 1991
BS, Marketing, Management

Mayo High School   1984 — 1986

Experience
ViaWest  July 2013 - Present
Spa4ThePink   October 2012 - February 2013
IHS  2010 - 2012
Avaya  December 2009 - August 2010
FactionMedia   May 2009 - December 2009
Avaya  October 2005 - March 2009
Avaya  February 2004 - October 2005
Avaya LLC-Formerly Expanets   August 2003 - February 2004
Galileo International  June 2001 - December 2002
Rhythms NetConnections   July 1998 - December 2000

Skills
Direct Marketing, Digital Marketing, Program Management, Lead Generation, Marketing Strategy, Marketing, Marketing Communications, Email Marketing, Product Marketing, Strategic Planning, Collaborative Problem..., Campaign Strategies, Services Marketing, Sales Operations, Leadership, Demand Generation, Marketing Management, Product Launch, Market Planning

Education
Iowa State University
Bachelor of Science, Marketing and Communications

Experience
Guardian Industries Corp.  July 2008 - Present
Stout Risius Ross, Inc.   October 2006 - June 2008
Sprint Nextel  July 2003 - July 2006
Rhythms NetConnections   September 1999 - August 2001

Skills
Financial Analysis, Corporate Finance, Financial Modeling, Valuation, Due Diligence, Business Valuation, Mergers & Acquisitions, Management, Capital Markets, Syndications, Forecasting, Financial Reporting, Competitive Analysis, Investments, FX Hedging, Interest Rate Hedging, Risk Management, Business Strategy

Education
University of Notre Dame - Mendoza College of Business   2002 — 2003
MBA

Michigan State University   1993 — 1997
BA, Economics

Experience
Douglas County Libraries  June 2007 - Present
AskColorado/AskAcademic Virtual Reference Service   2005 - Present
Douglas County Libraries  March 2002 - June 2007
Liquid Mercury Consulting   April 1996 - March 2002
Rhythms NetConnections   September 1999 - May 2001
UC Santa Cruz  October 1995 - July 1999
University at Albany  September 1994 - July 1995
School of Information Science & Policy   May 1994 - July 1995
University of Oregon  April 1992 - June 1993
Schenectady County Public Library  September 1989 - June 1991

Skills
Library, Information Literacy, Digital Libraries, Electronic Resources, Library Instruction, Virtual Reference, Library Science, Collection Development, Reader's Advisory

Education
University at Albany, SUNY   1993 — 1994
MLIS, Information Science

University of Oregon   1991 — 1993
BA, Psychology/Sociology

Hampshire College   1987 — 1989

Experience
Colorado Mountain College  2011 - Present
Colorado Christian University  November 2008 - Present
Colorado Mountain College  April 2012 - July 2014
Capco Tile and Stone  2010 - 2012
Colorado Christian University  December 2007 - May 2010
Logos Bookstore  November 2002 - December 2007
AT&T Broadband  August 2001 - November 2002
AT&T  2000 - 2002
360 Communications  July 2000 - June 2001
Rhythms NetConnections   June 1999 - July 2000

Skills
Six Sigma, Curriculum Design, E-Learning, Curriculum Development, Adult Education, Instructional Design, Leadership Development, Teaching, Training, Higher Education, Management, Project Management, Distance Learning, Entrepreneurship, Leadership, Team Building, Public Speaking

Education
Colorado Christian University   2008 — 2010
M.A. Curriculum & Instruction, Certificates in Online Instruction & Online Curriculum Development

Central Missouri State University   1985 — 1988
MBA

Missouri State University   1980 — 1984
BS, Management, Marketing

Experience
AT&T  2005 - Present
SprayCool  2006 - 2007
Rhythms NetConnections   January 1999 - January 2001
CompuServe Network Services  1995 - 1999
Intertel  January 1983 - January 1996
Computech Systems  January 1992 - January 1993
Racal Milgo  January 1988 - January 1991

Skills
CWNA, AirMagnet, Wireless Site Surveys, Troubleshooting, Data Center, Cabling, Wireless Networking, Project Management, LAN-WAN, Ethernet, Frame Relay

Education
California State Polytechnic University-Pomona   1980 — 1982
Physics; Chemistry, Biology, Economics

Eisenhower high   1978 — 1980

Experience
Starz Entertainment  March 2013 - Present
New Frontier Media  April 2007 - March 2013
New Frontier Media, Inc.   October 2001 - April 2007
Rhythms NetConnections   September 1999 - September 2001
HS Resources, Inc.   1997 - 1999
Frederic Wells   1993 - 1994
United States Air Force (Hawaii Air National Guard)   March 1988 - November 1993

Skills
Telecommunications, VOD, Project Management, Start-ups, VoIP, Digital Video, Cisco Technologies, Data Center, Broadcast, Cloud Computing, Team Building, Operations Management, Video, Training, Managed Services, Disaster Recovery, Virtualization, IT Operations, SaaS, VMware, Broadcast Engineering, Streaming Media, Integration, IPTV, Storage Area Networks, WAN, Network Architecture, Network Security, Storage, Enterprise Storage, Digital Media, Post Production, SAN, Network Design, IT Management, Troubleshooting, Digital Asset Management, Storage Architecture, Servers, VPN, NAS, Storage Virtualization, ITIL, Linux, IT Service Management, Unified Communications, SIP Trunking, Cloud Storage, IaaS, Storage Solutions

Education
Hawaii Pacific University

University of Hawaii at Manoa

Experience
Dealer Specialties / Dominion Dealer Solutions   March 2002 - Present
Rhythms NetConnections   January 2000 - July 2001
Digital City Denver - America Online   September 1998 - January 2000

Skills
Automotive, Customer Satisfaction, Customer Service, SEO, Inventory Management, Online Advertising, Online Marketing, Customer Retention, Social Media Marketing, Advertising, Web Development, Email Marketing, E-commerce, Account Management, Technical Support, Digital Marketing, Photoshop, Automobile, Troubleshooting, Social Media, Marketing, Training, Windows XP, Microsoft Excel, Cold Calling, Microsoft Word

Education
Art Institute of Colorado   1996 — 1998
Multi-Media

South Western Michigan Community College
Commercial Art

Experience
XO Communications  July 2010 - Present
Leaders' Quest   2010 - 2010
Kforce Inc.  2010 - 2010
Diverse Sheet Metal   August 2008 - November 2009
Rhythms NetConnections   1999 - 2003

Skills
Cisco Technologies, Juniper, OSPF, MPLS, Ethernet, BGP, WAN, Switches, IP, TCP/IP, Routers, Troubleshooting, Network Engineering, LAN-WAN, DSL, Broadband, ATM networks

Education
Leader Quest   2010 — 2010

Metropolitan State University of Denver   2001 — 2004
BA, History

Experience
Western Union  May 2015 - Present
Western Union  November 2014 - May 2015
Western Union  May 2012 - November 2014
Western Union  June 2007 - May 2012
EchoStar Corporation  2005 - 2007
Big O Tires  2003 - 2005
Rhythms NetConnections   November 1999 - August 2001

Skills
Microsoft Excel, General Ledger, Customer Service, Accounting, Financial Analysis, Account Reconciliation, Process Improvement, Microsoft Word, Access, Outlook, Journal Entries, Call Center, Hyperion HFM, Hyperion Financial..., Oracle R12 Financials, Regulatory Filings, Noetix, FDM, Supervising, VBA, Finance, Internal Controls, SEC filings, Oracle Applications, Essbase, Financial Reporting, Auditing, Financial Accounting, Hyperion, SEC Filings, Sarbanes-Oxley, Sarbanes-Oxley Act, Oracle E-Business Suite, BlackLine

Education
Metropolitan State College of Denver   1997 — 2000

Regis University
Computer and Information Sciences and Support Services

Experience
Arizona Public Service (APS)   February 2002 - Present
Arizona Public Service (APS)   2002 - 2012
Rhythms NetConnections   March 1999 - August 2001

Education
Auburn University
Master Certificate

Grand Canyon University   1994 — 1997
BS, Justice Studies

Ironwood High School   1989 — 1993

Experience
Fortune 500 Company  January 2012 - Present
Freelance  January 2009 - Present
The TriZetto Group  December 2001 - June 2009
The TriZetto Group  December 2001 - June 2009
Rhythms NetConnections   May 2000 - August 2001
Rhythms NetConnections   January 2000 - January 2001
TRW  January 1996 - January 2000
United States Naval Reserves  January 1993 - January 1997
U. S. Navy   January 1984 - January 1993

Skills
Visio, Technical Writing, Software Documentation, Microsoft Office, Customer Service, SharePoint, Microsoft Word, Microsoft Excel, Adobe Acrobat, Team Leadership, HTML, Training, Customer Satisfaction, Sales, Technical Documentation, Leadership, Time Management, Business Analysis, Team Building, Management, Process Improvement, Retail, Hands-on Training, FrameMaker, Online Help, Content Management, Technical Communication, Manuals, RoboHelp, Proofreading, Editing, System Administration, SnagIt, CMS, Databases, Security, Blogging, Windows

Education
University of Maryland Baltimore County   1995 — 1998
Bachelor's degree, Information Technology

Anne Arundel Community College   1990 — 1993
Associate of Arts, General Studies

Defense Language Institute, Foreign Language Center