Rick Case Automotive Group
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Rick Case Automotive Group Employees
CarsDirect.com March 2013 - Present
Rick Case Automotive Group December 2010 - March 2013
Hyundai Motor America 2010 - 2013
Asbury Automotive Group October 2009 - September 2010
Delta Air Lines November 2008 - October 2009
Infiniti Motor Company Ltd. January 2007 - May 2008
AutoNation February 2004 - July 2006
Skills
Sales Process, Cold Calling, Account Management, SEO, Sales, Customer Retention, Salesforce.com, Marketing, Lead Generation, Online Advertising, B2B, Selling, Social Media Marketing, Customer Service, SEM, Digital Marketing, Internet Strategy, Automotive, Web Analytics, Marketing Strategy, PPC, New Business Development, Internet Trends, CRM
Education
Georgia Institute of Technology 1998 — 2002
Bachelor's Degree, Mechanical Engineering
Alan C. Pope High School
Adventure Chrysler Jeep Dodge March 2013 - Present
Rick Case Automotive Group February 2009 - February 2013
Ken Ganley Nissan March 2008 - January 2009
Skills
Automobile, Automotive, Vehicles, Profit, Customer Retention, Customer Satisfaction, Sales Process, Sales Management, Sales Operations, Dealer Management, Team Building, Sales, Account Management
Education
The University of Akron 2001 — 2006
Business Management
Headquarter Toyota October 2013 - Present
Rick Case Hyundai March 2012 - September 2013
Rick Case Automotive Group January 2011 - July 2011
Skills
Automobile, Warranty, Sales, Finance
Education
Florida International University - College of Business 2007 — 2011
Bachelor, Marketing
Rick Case Automotive Group August 2003 - Present
Miami lakes July 1998 - August 2003
Miami Lakes July 1978 - May 1987
Skills
Credit, Finance, Forecasting, Financial Reporting, Financial Analysis, Microsoft Office
Education
Miami Dade College 1977 — 1979
Finance
Carol City High 1974 — 1977
Highschool
Butler Toyota Scion June 2015 - Present
Army National Guard August 2014 - Present
AmeriCorps VISTA July 2013 - July 2014
Project Vote Smart January 2013 - March 2013
Rick Case Automotive Group January 2012 - August 2012
Skills
Public Speaking, Customer Service, Leadership, Sales, Management, Research, Analysis, Negotiation, Sales Process, Nonprofits, Social Networking, Networking, Human Resources, Marketing, Event Management, Customer Satisfaction, Training, Social Media, Sales Management, Fundraising, Team Building, Budgets, Strategic Planning, Team Leadership, Coaching, Advertising, Inventory Management
Education
University of West Georgia 2009 — 2011
Master's Degree, Public Administration
Clark Atlanta University 2004 — 2009
Bachelor's Degree, Psychology
St. Pius X Catholic High School 2000 — 2004
HS diploma
University of San Francisco 2011 — 2012
Certificate, Sales and Sales Management
Rick Case Automotive Group July 2015 - Present
Lenscrafters August 2014 - July 2015
Gap Inc./Gap October 2013 - September 2014
Southern Polytechnic State University May 2013 - May 2014
Southern Polytechnic State University August 2012 - June 2013
Off Broadway Shoes, Inc. October 2010 - August 2012
Emagination Computer Camps June 2012 - July 2012
Skills
Photoshop, Customer Service, Time Management, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Budgets, Inventory Management, Team Leadership, Management, HTML, Sales, Windows, Social Media, Data Entry, Web Design, Retail, Merchandising, C, Java, Programming
Education
Southern Polytechnic State University 2011 — 2015
Bachelor of Science (BS), Industrial Engineering Technology
RentPath April 2015 - Present
MiLEND, Inc October 2014 - April 2015
Comcast August 2013 - October 2014
Primerica August 2010 - August 2012
American Arbitration Association October 2006 - October 2011
Rick Case Automotive Group September 2005 - October 2006
Skills
Microsoft Office, Marketing, Sales, Business Development, Event Planning, Customer Service, Market Research, Project Planning, Public Speaking, Strategic Planning, Leadership, Negotiation, Microsoft Excel, CRM, Sales Prospecting, New Customer..., Social Media Marketing, Social Media, SPSS, Coordinating Special..., Nonprofits, Construction
Education
Capella University 2013 — 2013
Post-baccalaureate Certificate, Human Resources Management and Services, 3.75 GPA
American InterContinental University 2010 — 2012
Master of Business Administration (M.B.A.), Marketing, 3.79 GPA
University of Phoenix 2006 — 2010
Bachelor's of Science, Marketing
Western International University 2005 — 2006
Associates of Art, Business Administration and Management, General
Rick Case Automotive Group July 2011 - Present
Rick Case Automotive Group April 2010 - Present
Skills
Automobile, Sales Process, Automotive, Customer Retention, Customer Satisfaction, Automotive Aftermarket, Dealer Management, Dealers, Sales Operations, Direct Sales, Internet Services, Digital Marketing, Leasing, Lease Options, Quality Management, Product Marketing, Marketing, business to business..., Outside Sales, Account Management, Key Account Management, Public Relations, Sales Presentations, Sales Management, Product Management, Finance, Internet Strategy, internet marketing, Advertising Research, CRM, Lead Generation, Selling, Competitive Analysis, Sales, Profit
Education
Strayer University-Georgia 2007 — 2009
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
A.M.E. University
Bachelor of Business Administration (BBA), Management
VinSolutions March 2015 - Present
VinSolutions June 2013 - March 2015
United States Soccer Federation 2001 - 2014
Warren Henry Automotive Group March 2013 - May 2013
Rick Case Automotive Group 2012 - 2013
Pohanka Automotive Group 2009 - 2012
Abercrombie & Fitch 2008 - 2009
Giant Food 2005 - 2008
Skills
Training, Sales Process, Customer Retention, Strategy, Profit, Customer Satisfaction, Sales Operations, Business Development, Marketing, Sales Management, Negotiation, Return on Investment, Email Marketing, Social Media Marketing, E-commerce, Interviews, Selling, Account Management
Education
University of Kentucky
Arise Virtual Solutions Inc. May 2014 - Present
Orkin Pest Control May 2014 - Present
Rick Case Automotive Group March 2013 - May 2014
Coliseum II Entertainment Inc August 2011 - June 2012
Georgia Career Institute November 2010 - January 2011
Double O Bonding April 2008 - November 2008
Skills
Sales Presentations, CRM, Microsoft Office, Leadership, Customer Service, Teamwork, Time Management, Office Management, Microsoft Excel, Data Entry, Facebook, Advertising, Marketing, Graphic Design, Phone Etiquette, Sales Process, Sales, Databases, Brochures, Graphics, Business Cards, Magazines, Credit Analysis, Customer Satisfaction, Microsoft Word, PowerPoint, Social Networking
Education
Georgia Southern University 2003 — 2007
B.F.A., Graphic Design
Jackson County Comprehensive High 1998 — 2003
Dual Seal, College Prep/ Computer Tech, 4.0
The University of Georgia
Certified Clinical Dental Assistant, Dental Assisting/Assistant
New Image Services August 2012 - Present
Salvation Army January 2006 - October 2012
Rick Case September 2011 - October 2011
Rick Case Automotive Group 2011 - 2011
LexisNexis Group June 1998 - July 2010
LexisNexis Group June 1998 - July 2010
Georgia Vietnam Veterans Alliance September 1991 - July 1998
Skills
Word processing, Data Entry, Driver/Messenger, Telephone Skills, Documentation, Microsoft Office, Administration, Word, Writing
Education
University of Phoenix 2009 — 2010
NA, Information Technology
University of Phoenix Duluth 2009 — 2010
Interactive Learning systems-Tucker 1988 — 1989
Certification, Secretarial
Interactive College of
ABB Concise optical group December 2013 - June 2014
Rick Case Automotive Group June 2010 - December 2010
Skills
Customer Satisfaction, Customer Retention, Customer Service, Team Building, Coaching, Sales, Training, Staff Development, Sales Process, Sales Management, Leadership, Account Management, Strategic Planning, Marketing, Cold Calling
Education
Keiser University 2013 — 2014
Associate of Arts (AA), Legal Assistant/Paralegal
Broward Community College 2006 — 2009
Associate of Science (A.S.), Special Education and Teaching, PK-12
Century Fire Protection August 2006 - Present
Century Fire Protection February 2006 - August 2006
Rick Case Automotive Group June 2005 - February 2006
Rick Case Automotive Group February 2005 - May 2005
Ingles Grocery Store May 2004 - September 2004
Skills
AutoCAD, OmniCAD, Microsoft Word, Microsoft Excel, Haas, Foundation, Hydraulic Calculations, PowerPoint, Fire Sprinkler Systems, Sales, Fire Suppression Systems, Fire Protection, Life Safety, HaaS, Alarm Systems, Construction, Construction Management, Contract Management, Contract Negotiation, Contractors, Fire Alarm, Fire Management, Fire Safety, Inspection, NFPA, Project Planning, Process Scheduler, Sprinkler
Education
Georgia Gwinnett College 2008 — 2013
Bachelor of Arts (B.A.), History
Georgia Gwinnett College 2008 — 2013
Bachelors, Business Administration
Rick Case Automotive Group 2012 - 2014
Skills
Sales, Customer Satisfaction, Automotive, Customer Service, Team Building, Sales Management, Inventory Management, Leadership, Account Management, Purchasing, Customer Retention, New Business Development, Retail, Sales Process, Training, Forecasting, Marketing, Negotiation
Education
ATI College of Health 2008 — 2010
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician, 3.99
Vyper Tech Group June 2014 - Present
Hendrick Automotive Group/Hendrick Honda February 2006 - Present
Rick Case Automotive Group October 2005 - February 2006
Town & Country Toyota August 2002 - July 2005
Skills
Customer Service, Computer Repair, Computer Maintenance, Inventory Management, Purchasing, Sales
Education
Gardner-Webb University 1998 — 1999
Brandon Hall School 1993 — 1997
Hayes Chrysler Dodge Jeep July 2015 - Present
Lou Sobh Honda February 2015 - Present
Rick Case Automotive Group October 2013 - June 2014
Hall County Tax Commissioner 2006 - 2011
Oakwood’s Arrow Auto Auction January 2003 - January 2006
Skills
Customer Service, Customer Satisfaction, Teaching, Outlook, Microsoft Word, Microsoft Office, Accounting, Data Entry, Invoicing, Administration, Accounts Payable, Accounts Receivable, Access, ADP Payroll, Payroll, Negotiation, Title Tech, ADP, TAVT Tax, Notary Public, Account Management, Customer Retention, People Skills
Education
South University 2012 — 2014
Associate's degree, Allied Health
Lanier Technical College 1996 — 1997
Basic Computer Skills
Johnson High School 1992 — 1996
Diploma
Radiation Oncology Services November 2014 - Present
Target October 2011 - July 2014
Nalley Automotive Group July 2011 - September 2011
Acura Division, American Honda Motor Co. Inc. March 2011 - July 2011
Nalley Automotive Group September 2009 - March 2011
Rick Case Automotive Group February 2008 - September 2009
Mazda North American Operations February 2006 - February 2008
Skills
Automotive Repair, Automotive Electronics, Time Management, Employee Training, Microsoft Excel, Microsoft Word, PowerPoint, Teaching, PC building, Leadership, Cpr Certified, Customer Service, Team Building, Microsoft Office, Process Improvement, Critical Thinking, Customer Satisfaction
Education
Cambridge Institute of Allied Health 2012 — 2014
Medical Radiologic Technology/Science - Radiation Therapist
Georgia Perimeter College 2011 — 2012
Seminole Community College 2005 — 2007
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician
Valencia Community College 2004 — 2005
Rick Case Automotive Group November 2014 - Present
Rick Case Automotive Group April 2012 - Present
Alliance Theatre January 2012 - April 2012
Turner Studios December 2011 - January 2012
Pfinix Creative Group March 2008 - August 2011
Lutheran High School of Orange County March 2007 - January 2011
Skills
Carpentry, Stage Lighting, Professional Audio, Scenic Painting, Scenic Carpentry, Automotive Sales, Automotive Finance, Set Design, Dealers, Finance
Education
Concordia University-Irvine 2005 — 2009
Bachelor's degree, Psychology
JR HOBBS CO. March 2015 - Present
Parker Engineering & Mechanical July 2014 - Present
Parker Engineering and Mechanical July 2014 - March 2015
Gwinnett Medical Center January 2013 - September 2013
Lehman Hyundai-Subaru-Buick/GMC-Suzuki March 2012 - October 2012
Rick Case Automotive Group September 2009 - March 2012
Merritt Island Air & Heat August 2007 - October 2009
South Seminole Sheet Metal September 2006 - August 2007
Skills
HVAC, HVAC Project manager, Punch Guy, Home Remodeling, Auto detailing, multi talented, CAD, Electricians, Process Scheduler, Purchasing, Vehicles, Budgets, Contract Negotiation, Auto Detailing, Renovation, Parts, Supervisory Skills, Customer Satisfaction, Sales Management, Team Building, Sales, Automobile, Inventory Management, Income Statement, Sales Process, Profit, P&L, Materials, Facilities Management, Project Management, Project Planning, Negotiation, Strategic Planning, New Business Development
Education
Seminole State College of Florida 1989 — 1992
Commercial HVAC, Sheet Metal Technology/Sheetworking
Staples Advantage January 2014 - Present
Gunther Kia May 2013 - October 2013
Rick Case Automotive Group November 2011 - April 2013
Alpha Phi Alpha Fraternity, Inc. 2001 - 2013
Alpha Phi Alpha Fraternity, Inc. 2001 - 2013
Allstate March 2008 - November 2011
Central Florida PowerSports October 2006 - March 2008
Skills
Customer Service, Customer Satisfaction, Sales, Customer Retention, Account Management, Sales Management, Access, Team Building, Outlook, Microsoft Office, Sales Operations, Process Improvement, Management, Leadership, Training
Education
University of Central Florida - College of Business Administration 2000 — 2005
Bachelors of Science, Management Information Systems, General
CallRevu, LLC January 2015 - Present
iMagicLab January 2012 - January 2015
Ganley Automotive Group February 2007 - February 2012
Rick Case Automotive Group February 2006 - January 2007
Sunnyside Auto Group March 2005 - February 2006
AutoNation July 2004 - March 2005
Sunnyside Auto Group July 2002 - July 2004
Motorcars Auto Group January 2000 - July 2002
Bridals by Michele May 1993 - January 2000
Education
Cleveland State University 2001 — 2003
Master of Business Administration (M.B.A.), Business
Baldwin-Wallace College 1998 — 2000
Bachelor of Arts (B.A.), Business
Lorain County Community College 1996 — 1998
Associate's Degree, Business
RentPath January 2015 - Present
Uncle Bob's Self Storage June 2014 - January 2015
Rick Case Automotive Group March 2014 - June 2014
DuPont 2007 - 2008
Skills
Accounting, Financial Accounting, Auditing, Microsoft Excel, Tax, Budgets, Accounts Payable, General Ledger, Microsoft Word
Education
Morehouse College 2008 — 2013
Bachelor of Arts (BA), Accounting
LA Fitness July 2015 - Present
T-Shape Vigor Fitness April 2012 - Present
Target December 2014 - July 2015
Allied Barton Security January 2010 - February 2013
Honda World October 2006 - January 2010
North Miami Motorsports 2004 - 2006
Rick Case Automotive Group 2002 - 2004
United States Postal Service 2000 - 2002
Skills
Task Analysi, Long-term Customer..., Strategic Planning, Conflict Resolution, Project Management, Management, Time Management, Sales, Training, Customer Service, Security, Team Building, Accounts Receivable, Account Management, Coaching, Recruiting, Public Speaking, Sales Management, Inventory Management, Nonprofits, Loss Prevention, Negotiation, PowerPoint, Research, Microsoft Word, Microsoft Office, Retail, Social Networking, Interviews, Employee Training, Leadership Development, Customer Satisfaction, Customer Retention, Sales Operations, Marketing Strategy, New Business Development, Sales Process, Pricing, Forecasting, Profit, Purchasing, B2B, Business Planning, Marketing, Dealers, Vehicles, Automotive Aftermarket, Automotive, Automobile, Operations Management
Education
International Sport Science Associate 2012 — 2014
Associate of Arts and Sciences (A.A.S.), ISSA CERTIFIED PERSONAL TRAINER
Barry University 2005 — 2008
Master of Public Administration (MPA), Public Administration, graduate
Adstrategies, Inc. September 2012 - Present
Hopkins Automotive Group June 2011 - September 2012
Exit Realty & Keller Williams Realty 2007 - 2010
Market Advantage 1999 - 2010
Rick Case Automotive Group 2003 - 2005
J.P. Thibodeaux Automotive Group 1994 - 1998
Skills
Budget, Public Relations, Marketing Strategy, Customer Service, Advertising, Budgets, Social Media Marketing, Marketing, Business Development, Sales, Microsoft Excel, Fundraising, Social Media, Training, Strategic Planning, Online Advertising, Management, Nonprofits, Leadership, Event Management, Contract Negotiation, Coaching, Account Management, Retail, Public Speaking, Business Planning, Sales Management, Event Planning, Online Marketing, Email Marketing, Small Business, Marketing Communications, Sponsorship, Social Networking, Direct Marketing, Entrepreneurship, Selling, Trade Shows, Market Planning, Lead Generation, Market Research, B2B, Marketing Management, Digital Marketing, Brand Development, New Business Development, Advertising Sales, Product Marketing, Customer Retention, Strategic Partnerships
Education
University of Louisiana at Lafayette 1980 — 1985
Business Administration, Business, Management, Marketing, and Related Support Services
LaGrange Senior High School 1977 — 1980
Graduated
Metro Kia November 2014 - Present
Rick Case Automotive Group February 2014 - November 2014
Rick Case Automotive Group August 2006 - February 2014
Skills
Customer Retention, Customer Satisfaction, Automotive Sales..., Sales Prospecting, Data Mining, Automotive, Finance, Team Building, Inventory Management, Sales Presentations, Profit Maximization, Team Synergy, Vehicles, Vehicle Leasing, Subprime Credit..., Sales Process, SEO, SEM, Automotive Advertising, Market Share Analysis, Account Management, Accounting, Negotiation, Contract Negotiation, Strategic Planning, Marketing Strategy, Retail Sales, Social Media Marketing, Digital Marketing, HTML scripting, Email Marketing, Phone Etiquette, Microsoft Office, Microsoft SQL Server, Microsoft Exchange, PowerPoint, Business Development, ADP, Fixed Operations, Credit, Process Improvement, Forecasting, Market Share, Dealer Management, Dealers, Operations Management, ADP Payroll, CRM, Public Speaking, Business Process...
Education
Art Institute of Fort Lauderdale 1997 — 1998
Associate of Arts and Sciences (AAS), Business Administration and Management, General, Graduated With Honors Gold Honor Cord
JN Automotive Group January 2014 - Present
JN Automotive Group January 2014 - Present
Potamkin Automotive Group October 2004 - January 2014
Warren Henry Automotive Group April 2010 - April 2011
Rick Case Automotive Group March 2000 - February 2004
Phil Smith Automotive 1996 - 2000
Skills
Marketing Strategy, Online Advertising, Sales Management, Competitive Analysis, Franchising, Advertising, E-commerce, Sales Process, Sales Skills Training, Execution Skills, Relationship Development, Staff Building, Sales Building, Campaign Strategies, Turn-around Situations, Customer Retention, Sales, New Business Development, Marketing, Selling Skills, Published Author, Strategic Planning, Executive Management, Management, Profit, Lead Generation, Social Media Marketing, Retail, Automobile, Email Marketing, Strategy, Training, Automotive, Sales Operations, Digital Marketing, Online Marketing, B2B, Strategic Partnerships, CRM, Dealers, Direct Sales, Direct Marketing, Selling, Market Planning, Automotive Aftermarket, Cold Calling, Leadership, Pricing, Business Development, Customer Satisfaction
Education
Palm Beach State College 1993 — 1995
Associate's Degree, Psychology, law, and Child Development, 3.20
Tallahassee Community College 1994 — 1994
Political Science, Psychology, Law
Nova High School 1990 — 1993
High School
RE/MAX Associates, Inc. July 2009 - Present
RE/MAX Leading Edge Realty July 2007 - July 2009
Coldwell Banker Property Showcase March 2005 - July 2007
Rick Case Automotive Group 2000 - 2004
Mersch Travel 1993 - 2000
Eastern Airlines 1976 - 1991
Skills
Short Sales, REO, First Time Home Buyers, Foreclosures, Sellers, Listings, Buyer Representation, Relocation, Single Family Homes, New Home Sales, Condos, Investment Properties, SFR, Real Estate, Move Up Buyers, Investors, Vacation Homes, Townhomes, Residential Homes, Luxury, ABR, HUD, Council of Residential..., Waterfront, e-PRO, Relocation Buyers, Real Property, Referrals
Education
Miami Dade College 1975 — 1977
Associate of Arts (A.A.), Accounting and Business/Management
Hialeah-Miami Lakes Senior High School 1971 — 1975
Mynt Condition: Fine Consignmynt November 2010 - Present
Williams-Sonoma, Inc. September 1998 - February 2008
Coldwell Banker 2004 - 2005
Coldwell Banker 2004 - 2005
Coldwell Banker 2004 - 2005
Rick Case Automotive Group 1900 - 1900
Rick Case Automotive Group 1900 - 1900
Skills
Customer Service, Social Media, Retail, Merchandising, Social Media Marketing, Email Marketing, Social Networking, Marketing Strategy, Marketing, Online Advertising, Leadership, Sales, Event Planning, Sales Management, Management, Online Marketing, Negotiation, Fashion, Advertising, Entrepreneurship, Small Business, E-commerce, Public Relations, Brand Development
Education
Johnson and Wales University
Mansfield high school
Rick Case Automotive Group January 2010 - Present
Heavenly Sole Inc March 2003 - December 2010
Florida Coca Cola Bottling Co. October 1989 - April 2000
Education
Kingsborough Community College 1985 — 1989
Bachelor of Science (BS), Civil Engineering
Petit Seminaire College St Martial
Petit Seminaire College St Martial
U.S Lawns- Atlanta East December 2014 - Present
US Navy July 2001 - Present
Rick Case Automotive Group October 2010 - December 2014
Skills
Turf Management, Team Building, Sales Management, Grounds Management, Customer Service, Management, Leadership, Quality Control, Sales, Customer Satisfaction, Landscaping, Customer Retention, Training, Team Leadership, Automotive, Project Management, Troubleshooting, Inventory Management, Process Improvement, DHCP, System Administration, Barracuda Spam Firewall, WSUS, Software Implementation, Lawn Care, Workplace Safety, Quality Management, Irrigation Management, Drip Irrigation, Integrated Pest..., Fertilization, Customer Support, Customer Engagement, Employee Training, Employee Management, Business Strategy, Business Planning, Project Planning, Organizational...
Education
ITT Technical Institute-Duluth 2011 — 2013
Associate's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute-Duluth 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Lexus of Knoxville Sales executiveLipton Toyota2009 - 2011
Lipton Toyota 2009 - 2011
Rick Case Automotive Group 2008 - 2009
Skills
Sales, Sales Process, Customer Satisfaction, Customer Retention, Automotive, Sales Management, Inventory Management, Negotiation, Automobile, Customer Service, Dealers, Vehicles, Retail, Team Building, Profit, Management, Automotive Aftermarket, Parts, Dealer Management, Sales Operations
Education
Miami Dade College 1981 — 1982
Bachelor of Business Administration (B.B.A.), BBA
Miami dade community college 1980 — 1981
Business administration
Looking for Opportunities February 2015 - March 2015
Jay Automotive Group October 2010 - September 2013
Rick Case Automotive Group August 2000 - July 2010
Haddad Dealerships of the Berkshires July 1998 - June 1999
Reynolds Ford March 1995 - July 1998
Heritage Automotive Group Inc March 1990 - March 1995
G. Stone Motors September 1985 - March 1990
Boatworks Inc April 1983 - September 1985
Skills
Automotive, Customer Satisfaction, Profitability, Team Building, Marketing Strategy, Process Improvement, Parts, Inventory Management, Property Management, Contract Negotiations, Reynolds & Reynolds, ADP, Arkona - DealerTrack, Microsoft Office, Training, Operations Management, Vehicles, Dealers, Automotive Aftermarket, Management, Profit, Contract Negotiation, Reynolds, ADP Payroll, Automobile, Customer Retention, Warranty, Sales Management
Education
Universal Technical Institute of Arizona Inc 1975 — 1977
Automotive Technology, Automotive Management
Regional Reps Corp. November 2012 - Present
Regional Reps Corp. December 2011 - November 2012
Rick Case Automotive Group December 2007 - December 2011
Skills
Account Management, Sales, Advertising, Sales Management, Marketing, Social Media, Marketing Strategy, Customer Retention, Customer Satisfaction, Sales Process, Sales Operations, Email Marketing, Profit, Inventory Management, Radio Advertising, Automotive
Education
Orange High School
The College of Wooster
Communication, General
Rick Case Automotive Group July 2014 - Present
Feeding America October 2013 - November 2013
Home Depot June 2008 - October 2012
Menzies Aviation April 2002 - March 2008
Skills
Customer Service, Teamwork, Management, Marketing, People Skills, Customer Satisfaction, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Process Scheduler, Leadership, Team Leadership, Team Building, Warehousing, Report Writing, Negotiate employee..., Communication
Education
Strayer University-Florida 2012 — 2015
Master's of Science, Management with a concentration in Leadership, 3.8 GPA
Strayer University-Florida 2008 — 2011
Bachelor's degree, Criminal Justice Administration, 3.1
Florida Atlantic University 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
LOUIE HERRON TOYOTA April 2011 - Present
STONE MOUNTAIN CHRYSLER January 2007 - April 2011
Rick Case Automotive Group June 1991 - December 2004
Skills
MANAGEMENT, FINANCE, SALES, Automotive, Finance, Sales, Profit, Customer Satisfaction, Forecasting, Sales Management, Management
Education
CHRISTIANA HIGH SCHOOL 1974 — 1978
DIPLOMA, ALL COURSES
Texas Southern University
Rick Case Automotive Group September 2013 - Present
UPS Supply Chain Solutions July 2013 - Present
Office Depot April 2011 - June 2013
Macy's April 2010 - October 2010
Party City September 2006 - October 2010
Skills
Sales, Customer Service, Selling, Microsoft Office, Planograms, Networking, Visual Merchandising, Merchandising, Retail, Store Management, Retail Sales, Cashiering, Store Operations, Inventory Management, Inventory Control, Time Management, Customer Satisfaction, Profit, Apparel, Warehousing, Distribution Center..., POS, Cash Register, Shrinkage, New Store Openings, Data Entry, Warehouse Management, Inventory, Team Building, Employee Training, Product Knowledge, Forklift Operator, Recieving, Hiring, Customer Experience, Assortment, Outlook, Team Leadership, Food Service, Operations Management, Teamwork
Education
Gwinnett Technical College 2009 — 2011
Certificate, Heavy Diesel Mechanics
Hot Tomato´s Mexican Restaurant March 2014 - Present
Rick Case Automotive Group February 2013 - July 2013
Bticino July 2011 - April 2012
Bticino June 2009 - June 2011
Bticino September 2005 - May 2009
Bticino February 2005 - August 2005
Grupo Duncan June 2003 - October 2004
Grupo Duncan March 2001 - May 2003
Dana Holding Corporation June 1999 - March 2001
Skills
Inventory Management, Supply Chain Management, Warehouse Management, Key Performance..., Purchase Management, Microsoft Excel, Mapics, ERP, Sales, Supply Chain, Gestión de inventarios, Administración de la..., Cadena de suministro, Fijación de precios, Gestión de almacenes, Negotiation, Management
Education
IESA 2002 — 2004
Operation Management Specialist, Supply Chain
Universidad Simón Bolívar 1989 — 1995
Mechanical Engineer
Jim Ellis Automotive Dealerships March 2012 - April 2013
Rick Case Automotive Group 2010 - March 2012
Rick Case Automotive Group 2009 - 2011
Bell Telemarketing Hungary 2004 - 2006
Skills
Sales Management, Team Leadership, Team Building, Sales, Customer Satisfaction, Automotive, Customer Service, Inventory Management, New Business Development, Account Management, Strategic Planning, Marketing Strategy, Forecasting, Process Improvement, Process Simulation, Contract Negotiation, Automobile, B2B, CRM, Analysis, Selling, Languages, Sales Process, Sales Operations, Negotiation, Customer Retention
Education
Saint Petersburg State Polytechnical University 2013 — 2015
Web Page, Digital/Multimedia and Information Resources Design
1998 — 2003
B.S., Electrical Engineering
Universitatea „Babeș-Bolyai” din Cluj-Napoca 1998 — 2003
Bachelor of Science (BS)
A.CS.J
ACS Group (American CyberSystems) May 2015 - Present
Express Employment Professionals October 2014 - April 2015
Locum Tenens USA January 2014 - July 2014
Five Star Ford Stone Mountain May 2012 - October 2013
hhgregg May 2011 - March 2012
Rick Case Automotive Group January 2011 - February 2012
Skills
Business Development, Contract Negotiation, Motivational Speaking, Sales Management, Recruiting, Human Resources, Networking, New Business Development, Cold Calling, Sales, Account Management, Talent Acquisition, Team Building, Business Networking, Training, Employee Relations, Sales Process, Technical Recruiting, Marketing, Negotiation, Customer Service, Team Leadership, Entrepreneurship, Coaching, Management, E-commerce, Customer Retention, Purchasing, Customer Satisfaction, Time Management, Sales Operations, Leadership, Profit, Product Marketing, Selling, Hiring, Direct Sales, Employee Training, Staff Development
Education
Georgia Gwinnett College 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management and Services
Pontiac Business Institute 1988 — 1990
AAS, Accounting
North Central High School 1979 — 1982
Crestmont Auto Group November 2014 - Present
The Collection Auto Group September 2013 - November 2014
Rick Case Automotive Group May 2005 - September 2013
National Enterprise Systems June 2000 - May 2005
R. Jack Clapp & Associates April 1996 - June 2000
Miller, Stillman & Bartel 1992 - 1996
Skills
Automotive, Payroll, Management, Account Reconciliation, Accounts Receivable, Accounting, Inventory Management, Purchasing, Customer Satisfaction, Accounts Payable, Team Building, Sales Process, Customer Service, Customer Retention, Sales Management, New Business Development, Negotiation
Education
Strayer University-Ohio 2010 — 2014
Bachelor of Business Administration (BBA), Legal Studies, General
Park Springs Communities 2011 - 2013
Rick Case Automotive Group July 2009 - July 2011
Rick Case Automotive Group July 2009 - May 2010
Fort Valley State University October 2007 - May 2009
Skills
Computer skills and..., Excellent phone and..., exceptional proofing of..., Eye for detail., Multi-tasked--answer..., Self-motivated,...
Education
Fort Valley State University 2007 — 2009
Associate's degree, Business Administration and Management, General
Baptist Medical Center February 2015 - Present
Twinkle Toes Nanny Agency Jacksonville May 2014 - Present
Rick Case Automotive Group November 2012 - October 2013
Alina Jaime August 2009 - August 2012
American Redcross East Georgia Chapter September 2011 - November 2011
Amelia Island Plantation - Beach Club June 2005 - December 2006
Skills
Customer Service, Telephone Skills, Microsoft Excel, Outlook, Microsoft Office, Customer Satisfaction, PowerPoint, Microsoft Word, Social Media, Blogging, Hospitality, Administrative..., Dealer Track, Communication, Customer Experience, Learning Quickly, Passion for Helping..., Follow Through, Filing, Data Entry, Receptionist Duties, Medical Terminology, Fax, Sales, Multi-line Phone, Clerical Work, Office Equipment, Copying, Cpr Certified, Clerical Skills
Education
University of North Florida 2014 — 2015
Pre-Nursing Studies
Georgia State University 2013 — 2013
Pre-Nursing Studies
Georgia Southern University 2006 — 2009
Bachelors, Business, Psychology and Sociology
Rick Case Automotive Group July 2013 - Present
Rick Case Automotive Group February 2013 - Present
Serve Church Euclid December 2011 - Present
Concord Baptist Church May 2010 - December 2011
Collins Distributing Company 2008 - 2009
Marriott Shoals Hotel and Spa 2006 - 2007
Skills
Political Science, Religious Studies, Public Speaking, Waiting, Food & Beverage, Food Service, Shipping, Direct Sales, Cold Calling, Event Planning, Event Management, Events Coordination
Education
Mid-America Baptist Theological Seminary 2007 — 2010
Master of Divinity (M.Div.)
University of North Alabama 2002 — 2007
Bachelor of Science (BS), Political Science and Government
Bulldog KIA September 2012 - Present
Pace Real Estate & Investments Inc. January 2002 - Present
RE/MAX "Top Performers" December 2005 - December 2011
Rick Case Automotive Group July 2001 - December 2005
Skills
Real Estate, Investment Properties
Education
Cedar Shoals High School
The University of Georgia
Rick Case Automotive Group April 2010 - July 2011
Masart Importing Company of FL, Inc. July 2003 - March 2010
Bustamante International Group, Inc October 1998 - June 2003
Disney Consumer Products- Latin America (Miami) 1995 - 1998
Disney Consumer Products- Latin America (Miami) 1992 - 1995
Arturo Bustamante Ramos & Associates April 1979 - 1992
Ford Motor Company- Mexico June 1977 - March 1979
Education
Universidad Iberoamericana, Ciudad de México 1971 — 1976
Bachelor, Industrial Design
Modernized Performance Concepts July 2015 - Present
ALS Tribology May 2014 - July 2015
Rick Case Automotive Group March 2013 - August 2013
Roswell Mitsubishi July 2012 - February 2013
Chemical Abstracts Service (CAS) November 2010 - November 2011
Miura Boiler November 2007 - November 2009
USA Scientific February 2003 - May 2007
RGIS Inventory Specialists May 2001 - May 2002
Skills
Strategic Planning, Business Planning, New Business Development, Management, Competitive Analysis, Inventory Management, Leadership, Team Leadership, Forecasting, Japanese, Strategic Thinking, Profit Maximization, Microsoft Excel, PowerPoint, MBA, Analytic Thinking, Data Analysis, Persuasive Presentations, International Marketing, International Logistics, Contingency Planning, Strategy, Business Development, Account Management, SAP BW, AS400 system, Japanese business..., ADP, Warranty Administration, Miller Heiman Sales..., Project Management, Marketing, Analysis
Education
Webster University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration, Magna Cum Laude
University of Florida 1998 — 2001
Bachelor of Science, Medical Sciences; Zoology
Fukuoka School of Communication Arts 1999 — 1999
Summer Study Abroad Scholarship from University of West Florida, Japanese language, culture and art, 4.0
Daytona State College 1996 — 1998
Associate of Arts, General Studies, Magna Cum Laude
Crestmont Cadillac August 2013 - Present
Rick Case Automotive Group February 2011 - August 2013
Montrose Toyota November 2009 - January 2010
AnswerNet June 2005 - March 2007
Best Buy December 2002 - June 2003
Skills
New Business Development, Customer Service, Customer Relations, Microsoft Office, PowerPoint, Sales, Leadership, Selling, Automobile, Call Centers, Customer Satisfaction, Customer Retention, Vehicles, Cold Calling, Sales Management, Team Building, Sales Process, Profit, Automotive, Sales Operations
Education
The University of Akron 2005 — 2007
The University of Akron
General Sales, Merchandising and Related Marketing Operations
Next Episode Design May 2015 - Present
Green Horizons Metal Roofing May 2015 - Present
Next Episode Marketing January 2013 - Present
Rick Case Automotive Group March 2014 - April 2015
Nalley VW/Infiniti April 2012 - August 2013
Infiniti of South Atlanta July 2009 - April 2012
Mercedes Benz of Fort Myers February 2006 - July 2009
Williams Kia March 2003 - February 2006
Erie Construction Midwest Inc January 2000 - March 2003
Royal Crown Development February 1997 - March 2000
Skills
Client Retention, CRM software, Sales Management, Consultative Selling, SEO, SEM, Leasing Expert, Closing Strategies, Website Development, Implementing Processes, Negotiation, Email Marketing, Email Design, Phone Skills, Process Development, Business Planning, Google Analytics, Social Media, Reputation Management, Team Leadership, Team Building, Luxury Goods, Facilities Management, Inventory Control, Financial Reporting, Customer Retention, CRM, Selling, Telephone Skills, Automotive, Automobile, Strategy, Automotive Sales..., Advertising, Marketing, Management, Vehicles, New Business Development, Automotive Aftermarket, Profit, Sales Process, Sales, Dealers, Parts, Customer Satisfaction, Warranty, Gross Profit, Training, Leadership, B2B
Education
Lansing Community College 1994 — 1996
Finance, General
Northwestern Michigan College 1989 — 1990
Aviation/Airway Management and Operations
Traverse City Senior High 1985 — 1989
Pro-Line Custom Coatings February 2011 - Present
Rick Case Automotive Group November 2007 - October 2010
Skills
Sales Management, Customer Service, Problem Solving, Budgeting, Negotiation, Budgets, Marketing, Account Management, Marketing Strategy, Sales, New Business Development, Coaching, Team Building, Contract Negotiation, Automotive, Customer Retention, Customer Satisfaction, Residential Homes, Sales Operations
Education
University of Phoenix 2001 — 2007
Bachelor's degree, Business Administration, Management and Operations
Nordonia High School
Asbury Automotive Group November 2014 - Present
Rick Case Automotive Group February 2011 - October 2014
Hendrick Automotive Group March 2009 - February 2011
hq marine December 1999 - December 2009
Skills
Dealer Management, Automobile, Dealers, Automotive Aftermarket, Profit, Vehicles, Gross Profit, Negotiation, Customer Satisfaction, Sales Management, Customer Retention, Automotive, Sales Process, Parts, Reynolds, Microsoft Office, Management, Microsoft Excel, Customer Service, Budgets, Process Improvement, Forecasting, Inventory Management, Automotive Repair, Sales Operations, Fleet Management, Microsoft Word, PowerPoint, Outlook, Public Speaking, Strategic Planning, Coaching Staff, Income Statement, Deal Closure, Selling, Business Planning, Account Management, Purchasing, Teaching, Automotive Sales..., Retail, Team Building, B2B, Kaizen, Military Experience, Military, Training, Hiring, Leadership, Finance
Education
United States Air Force Academy 1984 — 1987
Broward County Public Schools August 2015 - Present
Sunrise Detox July 2014 - July 2015
Rick Case Automotive Group April 2014 - July 2014
Management Training Corporation September 2010 - October 2011
Management Training Corporation 2010 - 2011
The Center for Behavioral Health December 2009 - September 2010
Idaho Department of Vocational Rehabilitation November 2007 - June 2009
SC Kelly & Associate June 2005 - November 2007
Travelers Aid of Metropolitan August 2003 - May 2005
Susan B. Anthony Women’s Ctr December 2002 - June 2003
Skills
Psychotherapy, Treatment, Therapists, Training, Psychological Assessment, Interviews, Curriculum Design, Networking, Temporary Placement, Medicine, Customer Service, Team Building, Microsoft Office, Employee Relations, Coaching, Microsoft Excel, Microsoft Word, Mental Health Counseling
Education
Mercy College 1988 — 1992
Achieved Bachelors of Science Degree, Behavioral Science
Aquinas High School
High School Diploma
Rick Case Automotive Group November 2014 - Present
Jimmy Britt Chevrolet Buick GMC November 2013 - October 2014
Luxury Auto Service of Oconee 2011 - 2012
RE/MAX Northeast April 2005 - December 2010
Golf Etc. Cumming October 2000 - March 2003
AMI: American Megatrends, Inc. October 1990 - October 2000
Dekalb Farmers Market September 1987 - July 1990
Kroger August 1984 - April 1987
Skills
Customer Satisfaction, Customer Service, Automotive Service, Dealer Operations, Warranty, Sales, Management, Strategic Planning, Training, Sales Management, Inventory Management, Team Building, Time Management, Entrepreneurship, QuickBooks, Microsoft Office 2007, Microsoft Excel, Microsoft Word, PowerPoint
Education
Georgia State University 1985 — 1987
Business Administration and Management, General
Rick Case Automotive Group February 2013 - Present
AT&T 2011 - 2012
Best Buy July 2008 - October 2011
US Army April 1994 - May 2004
Skills
Sales Management, Supervisory Experience, Customer Service, Face to Face Sales, Solution Selling, Customer Engagement, Staff Development, Retail Sales, Computer Repair, Computer Security, Computer Hardware, Computer Diagnostics, Wireless Networking, Wireless Routers, Cisco Wireless, Catalyst Switches, Cisco Routers, Router Configuration, Microsoft Office, Software Deployment, Windows & Mac operating..., Problem Solving, LAN-WAN, Risk Assessment, Quality Assurance, Associate Development, Business Planning
Education
Gwinnett Technical College 2009 — 2011
Associate's degree in Computer Science, Cisco Networking
Winder Barrow High School 1989 — 1993
High School Diploma, General Studies
Verizon Wireless Solutions SpecialistVerizon WirelessMay 2012 - August 2015
Rick Case Automotive Group June 2011 - March 2012
T-Mobile May 2009 - May 2011
AT&T June 2007 - August 2008
Chase June 2004 - March 2007
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Mobile Devices, Sales Process, Customer Experience, Sales Operations, VoIP, Cellular Communications, Cold Calling, Account Management, Customer Satisfaction, Sales, Call Centers, Salesforce.com, Mobile Technology, B2B, Sales Presentations, Networking, Strategic Partnerships, Team Leadership, Mobile Communications, M2M, LTE, Retail, 4G, Broadband
Education
Broward College 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Miami Dade College 2006 — 2008
Business Administration and Management, General
Northeast High School 2002 — 2006
Diploma, Business Administration and Management, General
AutoNation-Mercedes Benz of Miami 2013 - Present
Rick Case Automotive Group 2012 - 2013
Rick Case Automotive Group 2009 - 2012
Interport Comercial S.A.C. 2001 - 2008
Resinas Y Derivados S.A.C. 1996 - 2001
Quimica Latina E.I.R.L. 1990 - 1995
Skills
New Business Development, Sales & Marketing, Strategic Planning, Account Management, Client Services, Staff Management, Territory Management, New Account Development, Client Relationship..., Building Key Alliances..., International Logistics, Production Managment, P&L Accountability, New Product Launch, Business-to-Business..., Consultative Sales, International Commerce, Latin American Business, LATAM, International Sales, International Trade, Management, Sales Management, Customer Service, P, B2B, Sales Operations, Sales, Product Development, Customer Satisfaction, Customer Retention, Team Building
Education
Universidad de Lima
Bachelor of Business Administration Degree
Universidad de Lima
Bachelor's degree, Business Administration and Management, General
I am currently looking for a company that wants to improve it's bottom line with my assistance. February 2015 - Present
Performance Nissan October 2013 - January 2015
Mercedes-Benz of Pompano a AN dealership February 2012 - September 2013
AutoNation August 2011 - February 2012
Lauderdale Infiniti August 2010 - August 2011
Nickelsen Partners Automotive Consulting April 2008 - May 2010
Rick Case Automotive 1974 - 2008
The Nickelsen Group 1990 - 1998
Rick Case Automotive Group 1986 - 1990
Skills
Team Leadership, Sales Management, Training & Development, Automobile, Profit, Vehicles, Customer Retention, Sales Operations, Team Building, New Business Development, Inventory Management, Retail, Account Management, Negotiation, Sales, Forecasting, Customer Service, Strategic Planning, Internet Services, B2B, Direct Sales, E-commerce, Advertising, Dealers, Marketing, Leadership, Training, Business Planning, Employee Training, Purchasing, Start-ups, Selling, Parts, Warranty, Automotive Repair, Fleet Management, Reynolds, Dealer Management, Pricing, Automotive Sales..., Customer Satisfaction, Sales Process, Automotive
Education
The University of Akron 1969 — 1972
social, Transportation
Kent State University 1964 — 1965
none, Business
Odyssey Capital Management, LLC May 2015 - Present
Fundzio LLC January 2015 - Present
Escuela de Riqueza USA November 2012 - Present
Escuela de Riqueza April 2012 - Present
LatinAmerican Ethinc TV February 2014 - August 2014
Rick Case Automotive Group December 2013 - January 2014
MOVICOM July 1989 - November 1991
Skills
Sales, Marketing, Vehicles, Negotiation, Customer Service, Automobile, Marketing Strategy, Strategic Planning, Sales Management, New Business Development, Networking, Team Building, Automotive, Teamwork, Automotive Aftermarket, Business Strategy, Dealer Management, Business Development, Social Media, Social Media Marketing, Team Leadership, Funding, Financial Analysis, Financial Services
Education
Universidad Argentina de la Empresa 1984 — 1989
IT, Computer and Information Sciences and Support Services
Universidad de Belgrano 1979 — 1981
Arquitectura
Escuelas Tecnicas Municipales Raggio 1972 — 1978
Maestro Mayor de Obras, Architecture
Rick Case Automotive Group June 2015 - Present
Landmarks Dodge Chrysler Jeep Ram & Fiat of Atlanta April 2014 - June 2015
Landmark Fiat of Atlanta February 2013 - April 2014
Nextstar Communications August 2012 - February 2013
Vector Marketing June 2012 - September 2012
Skills
Sales Presentations, Marketing Strategy, Product Marketing, Direct Sales, Product Development, Business Development, Business Strategy, Small Business, Business Intelligence, Sales Operations, Customer Experience, Customer Service, Customer Satisfaction, Customer Engagement, Selling, Retail, Sales, Cold Calling, Retail Sales, Sales Process, Customer Retention, Sales Management, Pricing, Leadership
Education
Oglethorpe University 2012 — 2016
Infiniti Motor Company Ltd. Loaner Vehicle ManagerRick Case Automotive GroupJuly 2014 - Present
J.R Sales and Leasing January 2012 - Present
Rick Case Automotive Group July 2011 - Present
J.R Customs January 2008 - Present
Skills
Automotive, Vehicles, Customer Satisfaction, Sales, Automotive Aftermarket, Sales Management, Parts, Customer Service, Inventory Management, Negotiation, Operations Management, Profit
Education
Cypress Bay High 2006 — 2010
High School Diploma, Automobile/Automotive Mechanics Technology/Technician
Broward College
Associate's degree, Automotive Engineering Technology/Technician
A Bearnie Moreno Co. May 2015 - Present
Rick Case Automotive Group February 2013 - May 2015
Mentor Nissan September 2011 - February 2013
Mossy Nissan December 2009 - August 2011
Education
Lakeland Community College 2003 — 2004
Business
Phil Smith Acura July 2015 - Present
Miami Acura November 2014 - June 2015
Ed Morse Auto Mall October 2014 - November 2014
Rick Case Automotive Group March 2013 - August 2014
Rick Case Automotive Group September 2011 - March 2013
Delaware North Companies October 2010 - June 2011
Prudential Unlimited Realty February 2009 - December 2010
Double S Provisions, Inc. October 2001 - December 2008
Eagle's Deli May 2006 - October 2008
Skills
Sales, Sales Management, Food Safety, Food Industry, Real Estate, Mortgage Lending, Computers, Marketing, Networking, Negotiation, Residential Homes, Customer Service, Marketing Strategy, Dealers, Automobile, Leases, Automotive Aftermarket, Profit, Sales Process, Selling, Customer Satisfaction, Purchasing, Automotive, Dealer Management, Sales Operations, Automotive Repair, Warranty, Fleet Management, Customer Retention, Vehicles, Investment Properties, Team Building, Pricing, Cold Calling, E-commerce, Finance, Contract Negotiation, New Business Development, Business Planning, Management, Parts, Deal Closure, Market Planning, Direct Sales, Budgets, Inventory Management, Online Marketing, Account Management, B2B, CRM
Education
Chari Fogel Associates, Inc. 2013 — 2013
Finance and Insurance, Automotive F&I
Boston University 2001 — 2002
MSCNE, Information Technology
Rick Case Automotive Group May 2014 - Present
Quill.com, a Staples Company October 2013 - May 2014
Quiet Comfort Services June 2009 - March 2012
Skills
Florida Temporary..., CPR Adult, Children &..., Safety & Restraint..., MOUS Certifications, Customer Service, 10-key and Speed Typing..., Marketing, Leadership, Sales, Team Building, Sales Management, Marketing Strategy, Time Management, Profit, Customer Satisfaction, New Business Development, Automotive, Forecasting, Account Management, Negotiation, Customer Retention, Sales Process
Education
University of Miami 2012 — 2013
Pre-Medicine/Pre-Medical Studies
Western Kentucky University 2009 — 2011
Extended Psychology, Psychology, Business, Pre-Med, Mathematics, General Reqs
Owensboro Community and Technical College 2006 — 2009
Associate Degree, Major: Psychology
Owensboro Senior High School
Rick Case Automotive Group February 2014 - Present
Rick Case Hyundai Davie October 2013 - February 2014
DealerSocket November 2011 - September 2013
Kia of Brooklyn Park October 2010 - November 2011
Saturn of Brooklyn Park & Kia of Brooklyn Park July 2009 - October 2010
Saturn of Brooklyn Park & Kia of Brooklyn Park November 2008 - July 2009
Saturn of Brooklyn Park March 2008 - October 2008
Saturn of Bloomington October 2006 - March 2008
Saturn of Brooklyn Park March 2002 - October 2006
Saturn of Arrowhead August 2001 - March 2002
Skills
Sales Management, Consultative Selling, Computer Literate, Sales Operations, Selling, Management, Automotive, Profit, Automotive Aftermarket, Leadership, Sales, Customer Service, CRM, Vehicles, Retail, Training, Merchandising, E-commerce, Sales Process, Marketing, Customer Retention, Customer Satisfaction, Dealers, Finance, Account Management, Automobile, Cold Calling, B2B, Dealer Management, Team Building, New Business Development, Negotiation, Marketing Strategy, Direct Sales, Inventory Management, Business Development, Business Strategy, Competitive Analysis, Deal Closure, Employee Training, Forecasting, Lead Generation, Market Research, Operations Management, Process Improvement, Product Development, Social Media Marketing, Strategic Planning, Strategy, Team Leadership
Education
Christendom College 1992 — 1993
Linton High School 1988 — 1992
HS Diploma
Chester’s Fort Lauderdale Harley Davidson February 2013 - Present
Gables Motorsports First Coast Powersports August 2010 - January 2013
Broward Motorsports March 2010 - August 2010
Rick Case Automotive Group February 2004 - March 2010
US Army October 2001 - January 2004
Skills
Sales, Customer Service, New Business Development, Sales Management, Budgets, Marketing Strategy, Negotiation, Customer Satisfaction, Inventory Management, Automobile, Management, Sales Operations, Automotive, Business Planning, Customer Retention, Project Management, People Skills, Customer Engagement, Leadership, Customer Relations, Product..., Client Relationship..., Key/Major Account..., Consultative..., ADP w.e.b. Suite, DealerSocket, Apple OSX operating..., Hoovers, Luxury Brands
Education
Nova Southeastern University
Master of Business Administration Degree (MBA)
Nova Southeastern University
Bachelor of Science Degree in Business Administration
Broward College 2010 — 2012
Associate of Arts Degree (A.A.), Marketing Management
CallRevu, LLC May 2015 - Present
Metro Toyota March 2013 - May 2015
iMagicLab July 2012 - July 2013
Ganley Chevrolet of Aurora August 2010 - July 2012
Ken Ganley Nissan August 2007 - August 2010
Rick Case Automotive Group November 2004 - July 2007
Classic Toyota January 2001 - October 2004
Skills
Automotive, Sales Management, Negotiation, New Business Development, Marketing Strategy, Business Planning, Customer Service, Marketing, Lead Generation, Strategic Planning, Leadership, Microsoft Office, Social Media, Public Relations, Dealer Management, Sales, Team Building, Sales Process, CRM, Account Management, Automobile, Contract Negotiation, Sales Operations, Retail, Customer Retention, Team Leadership, Business Development, Dealers, Customer Satisfaction, E-commerce, Vehicles
Education
Baldwin-Wallace College
Computer Information Systems
Cleveland State University
Business Economics
ApuzziRealty August 2015 - Present
Honda of Manhattan November 2013 - Present
Quisqueya Real Estate May 2005 - Present
Hackettstown Honda January 2012 - December 2012
Acura of Manhattan September 2011 - February 2012
BRONX HONDA November 2008 - August 2011
Rick Case Automotive Group June 2008 - October 2008
Nestle 1984 - 1985
Skills
Inventory Management, Negotiation, Retail, Sales, Investment Properties, Microsoft Excel, Microsoft Office, Property Management, Purchasing, Microsoft Word, PowerPoint, Process Scheduler, Residential Homes, Automotive, New Business Development, Marketing, Strategic Planning, Customer Service, Customer Satisfaction
Education
Argosy University Phoenix 2009 — 2012
Master of Business Administration (MBA), online, 3.3
The Real Estate School 2005 — 2005
Certified Real Estate Agent, Real Estate
Unapec University 1980 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
Walmart June 2015 - Present
Rick Case Automotive Group April 2014 - June 2015
Teleperformance, USA July 2013 - October 2013
Walmart November 2012 - July 2013
USA Parking System / Central Parking System December 2011 - May 2012
Skills
Cashiering, Customer Service, Resets, Microsoft Office, Internet, Multi Tasking, Fast Learner, Always Willing to Learn, Willing to Go the Extra..., Problem Solving, Retail
Education
ITT Technical Institute-Fort Lauderdale 2014 — 2016
Associate's Degree, Network and System Administration/Administrator, 4.0
Vaughn College of Aeronautics and Technology 2011 — 2012
Aviation Maintenance
Victory Automotive Group March 2013 - February 2015
Rick Case Automotive Group March 2011 - March 2013
Toyota of Richmond 2009 - 2011
Green Toyota 2004 - 2008
Southwest Selling Solutions 2002 - 2005
Hoy-Fox Toyota/lexus 1990 - 2003
Skills
Radio, Television, Automotive, Forecasting, Parts, Profit, Vehicles, Customer Satisfaction, Inventory Management, Sales Management, Sales Operations, Sales, Advertising, Automobile, Retail, Automotive Aftermarket, Finance, Marketing Strategy, Marketing, Warranty, Sales Process, Competitive Analysis, Customer Retention, Dealer Management, Dealers, Leadership, Management, Operations Management, Fleet Management, Training, Selling, Purchasing, Reynolds, Income Statement, Automotive Repair, B2B, Negotiation, P&L, Account Management, Cold Calling, New Business Development, Business Planning, Market Planning, CRM, Deal Closure, Gross Profit
Education
Texas Tech University
Business Administration
Nalley Automotive Group December 2013 - Present
Rick Case Automotive Group December 2012 - December 2013
Rick Case Automotive Group January 2012 - December 2012
Cherokee Ford Lincoln Mercury August 2009 - June 2011
John Megel Chevrolet October 2006 - February 2009
Marietta Hummer Pontiac Buick GMC July 2004 - October 2006
John Megel Chevrolet March 2002 - June 2003
Team Chevrolet January 1999 - January 2002
Skills
Customer Satisfaction, Leadership, Profit, Automobile, Dealer Management, Account Management, Vehicles, Sales, Automotive, Sales Process, Dealers, Customer Retention, Automotive Aftermarket, Management, Reynolds & Reynolds, Training, Selling, B2B, Inventory Management, Purchasing, Gross Profit, Cold Calling, Team Building, CRM, Selling Skills, Time Management, Advertising, Forecasting, Parts, Sales Management, Sales Operations, Warranty, Automotive Parts, Competitive Analysis, Business Planning, Customer Service, Deal Closure, Direct Sales, Fleet Management, Market Planning, Marketing, Negotiation, New Business Development, P&L, Retail, Reynolds, Automotive Repair
Education
Georgia State University 1984 — 2006
The University of Georgia 1984 — 1988
Georgia State University 1984 — 1986
Business
North Springs High School 1981 — 1984
Publix Super Markets June 2013 - October 2014
Freelance August 2008 - October 2014
Rick Case Automotive Group April 2012 - July 2012
Firehouse Subs February 2011 - May 2012
Skills
Customer Service, Spanish Translation, Bilingual Communications, Customer Satisfaction, Cashiering, Inventory Management, Microsoft Office, Sales, Retail, Teamwork, Social Media, Event Planning, Stress Management, Time Management
Education
Florida International University 2008 — 2014
Bachelor of Arts (B.A.), English Language and Literature, 3.0
Cypress Bay High School 2004 — 2008
Rick Case Automotive Group April 2008 - Present
Southeast Toyota Distributors, LLC. June 2004 - April 2008
Mattel February 2000 - March 2004
Davis Elen Advertising July 1999 - February 2000
Western International Media (Initiative) May 1998 - July 1999
Skills
Digital Marketing, Marketing Strategy, Advertising, Online Advertising, Social Media Marketing, Media Planning, Email Marketing, Sales Management, Automotive, Customer Retention, Market Planning, Marketing, Online Marketing, Sales, E-commerce, New Business Development, Strategy, Sales Process, CRM, Business Development, SEO, Leadership, Marketing Communications, Strategic Planning, Public Relations, Lead Generation, Competitive Analysis, Budgets, Creative Direction, Integrated Marketing, B2B, Time Management, Operations Management
Education
California State Polytechnic University-Pomona 1994 — 1998
B.S., Business Administration/Marketing
Self Employed July 2013 - Present
Hertz June 2013 - November 2013
Anarkali Salon June 2012 - June 2013
The City of Sweetwater September 2012 - January 2013
Danik MedSpa October 2009 - January 2011
Rick Case Automotive Group October 2009 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, threading, Skincare, Body treatments, Problem Solving, Organization, Piano Playing, Leadership
Education
Florida International University 2011 — 2014
Bachelor of Arts (BA) in progress, Public Administration
Broward College 2008 — 2011
Associate of Arts (A.A.), Political Science and Government, Graduated With high honors
The Intriago Group 2012 - 2013
Rick Case Automotive Group 2012 - 2012
Dent Wizard International 2011 - 2011
Skills
Salesforce.com, Sales, New Business Development, SaaS, Business Development, Marketing Strategy, Marketing, Training, Management, Customer Service, Competitive Analysis, Leadership, Contract Negotiation, Product Marketing
Education
Loyola University Maryland 2008 — 2012
Communication and Media Studies
Malvern Preparatory School 2004 — 2008
Rick Case Automotive Group February 2015 - Present
Rick Case Automotive Group September 2010 - Present
Glass Tech Engineering, Inc. July 2008 - September 2010
Skills
Team Building, Customer Retention, Vehicles, Sales Process, Sales Operations, Negotiation, Inventory Management, New Business Development, Automotive, Automobile, Finance, Sales Management, Account Management, Automotive Aftermarket
Education
Florida International University 2006 — 2008
Bachelor of Business Administration (BBA), MANAGEMENT AND INTERNATIONAL BUSINESS
Miami Dade College 2005 — 2006
Associate's degree
Sheehan Buick GMC Inc. September 2007 - Present
Rick Case Automotive Group February 2005 - June 2007
Data Med / Doctor Notes 2003 - 2005
World Ford of Pembroke Pines September 2000 - March 2003
Hays Automotive Group, Nashville, TN 1999 - 2000
Skills
Automotive, Budgets, Vehicles, Strategic Planning, Forecasting, Inventory Management, Negotiation, Sales Management, Microsoft Office, Customer Service, Customer Retention, Management, Team Building, Project Management, Marketing Strategy, Retail, Sales Process, Marketing
Education
Edinboro University of Pennsylvania 1986 — 1991
Theatre Arts
Franklin Jr./Sr. High Scool 1982 — 1986
Rick Case Honda April 2008 - Present
Rick Case Automotive Group 2008 - Present
GERMAIN TOYOTA November 2002 - April 2008
South Motors Honda 1995 - 2002
Skills
Automotive, Automobile, Profit, Vehicles, Parts, Customer Satisfaction, Customer Retention, Sales Management, Sales Process, Sales, Customer Service, Automotive Aftermarket, Inventory Management, Team Building, Forecasting, Dealers, Marketing, Training, Management, Purchasing, Warranty, Leadership, Operations Management, Retail, Negotiation, Competitive Analysis, Advertising, Dealer Management, Coaching, Reynolds, Automotive Parts, Gross Profit, Sales Operations, Selling
Education
Christopher Columbus High School 1997 — 1999
University of Florida 1993 — 1995
Business Administration & Finance
Miami Dade College 1991 — 1992
Business
Miami Christian School 1989 — 1991
High School Diploma, 11-12
Zimmerman Advertising January 2015 - Present
Hospitality-Marketing LLC September 2013 - September 2014
MDT Marketing June 2008 - July 2013
Rick Case Automotive Group August 2007 - June 2008
Zimmerman Advertising February 2003 - August 2007
Juris Southeast February 2002 - January 2003
Born & Bicknell September 2001 - January 2002
Acadia Group September 2000 - July 2001
Skills
Advertising, Email Marketing, Social Media Marketing, Direct Mail, Lead Generation, Direct Marketing, Marketing Strategy, Online Advertising, Marketing, PPC, SEM, Integrated Marketing, Lead Management, Social Media, Digital Marketing, Online Lead Generation, Affiliate Marketing, SEO, Mobile Marketing, Online Marketing, Google Adwords, Customer Acquisition, Interactive Marketing, Google Analytics, Media Buying, Media Planning, Web Marketing, Web Analytics, Mobile Advertising, Outdoor Advertising, Radio Advertising, Search Advertising, Interactive Advertising, Advertising Research, Marketing Management, Advertising Agency, Client Liaison, Manage Client..., Client Relations Skills, Client Presentation, Account Management, Account Servicing, E-commerce, Landing Page..., Brand Awareness, Digital Strategy, Marketing Communications, Relationship Marketing, Creative Strategy, Creative Direction
Education
University of Florida 1996 — 2000
Bachelor of Science, Marketing
Rick Case Automotive Group October 2014 - Present
Napleton Auto Group October 2012 - August 2014
Willowbrook Ford & Kia March 2011 - October 2012
Skills
Phone Etiquette, Internet Sales..., Social Media, Auto Sales, Custom Facebook Pages, Microsoft Office, Professional Phone..., CRM, Microsoft Excel, IMagicLab, Dealer Track, Promax, Ford Knowledge, Nissan, Volvo, Jaguar, Sales Leads, Photoshop, Mercedes-Benz, Email Marketing
Education
Moraine Valley Community College 2010 — 2012
Business/Commerce, General
Southern Illinois University, Carbondale 2009 — 2010
Hospitality Administration/Management
The Original Vtwin City March 2014 - Present
Sunrise Harley Davidson May 2011 - March 2014
Rick Case Automotive Group March 2007 - April 2009
Skills
Customer Satisfaction, Motorcycle, Team Building, Microsoft Office
Education
American Intercontinental University 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Forensics
Cleveland Clinic April 2011 - Present
Lake County Jobs & Family Services September 2010 - April 2011
Service Master for Quality September 2008 - September 2010
Rick Case Automotive Group May 2003 - September 2008
Raun Hair Salon & Day Spa June 2002 - November 2004
North American EDM June 2001 - September 2002
Accurate Metal Machining October 2000 - May 2001
BTM Corporation February 1999 - August 2000
General Electric-Quartz February 1996 - February 1998
ATFAB Company August 1989 - February 1996
Skills
Customer Service, Invoicing, Sales, Spreadsheets, Data Entry, Fax, Office Equipment, Management, QuickBooks, Accounts Receivable
Education
Lakeland Community College 1994 — 2008
Business
Ohio State Beauty College 1983 — 1985
Managing Cosmetologist License, Art & Business
Lake Catholic 1979 — 1983
Diploma, Art & Business majors
Auburn Career Center
Certificate, Computer software & Supervision
Northeast Ohio Digital Inc. April 1998 - Present
Aircraft Braking Systems November 1993 - April 1998
Aircraft Braking Systems May 1991 - November 1993
Aircraft Braking Systems November 1989 - May 1991
Goodyear Aerospace/Loral Defense Systems September 1986 - November 1989
Rick Case Automotive Group June 1984 - August 1986
Skills
Linux, Microsoft SQL Server, VMware, MySQL, Windows, Network Design, Microsoft Exchange, Management, OpenBSD, Sendmail, Qmail, Cloud Computing, Network Security, Virtualization, Cisco Technologies, Troubleshooting, Active Directory, Firewalls, Data Center
Education
Kent State University 1990 — 1994
EE
Stark State College 1982 — 1984
EE
Miami Acura March 2013 - Present
Autonation Honda Hollywood July 2011 - March 2013
Autonation Nissan Delray March 2009 - July 2011
Rick Case Automotive Group March 1987 - November 2007
Skills
Automobile, Dealers, Profit, Automotive, Automotive Aftermarket, Dealer Management, Vehicles, Reynolds, Customer Satisfaction, Parts, Warranty, Gross Profit, Automotive Sales..., Automotive Parts, Automotive Repair, Tires
Education
University of Miami
Lehman Auto World January 2013 - Present
Redline Media Group January 2008 - November 2012
Rick Case Automotive Group August 2007 - November 2008
Group 1 Automotive January 2006 - January 2007
Planet Automotive January 2003 - January 2006
ING Direct USA January 2000 - January 2002
Skills
Human Resources, Recruiting, Compensation & Benefit, Policy Writing, Procedural Documentation, Presentations, Training Delivery, Project Management, Management Reporting, Client Issue Resolution, Accounting, Billing Systems, Automotive Costing, Inventory Control, Account Reconciliation, Text Marketing, Management, Marketing, Payroll, Employee Relations, Benefits Administration, Employee Benefits, Integrated Marketing, Customer Service, Sales, Training, Account Management, Customer Retention, Team Building
Education
Florida Southern College 1983 — 1986
Bachelor of Arts (B.A.), Commnunications
Rick Case Automotive Group August 2014 - Present
Skills
Accounts Payable, Accounts Receivable, Microsoft Excel, Customer Service, General Ledger, Financial Reporting, Microsoft Word, QuickBooks, Budgets, Financial Accounting, Peachtree, PowerPoint, Account Reconciliation, Payroll
Education
Instituto Superior Universitario de Mercadotecnia 1991 — 1995
Associate's degree, Marketing - Publicist
Universidad 'Alejandro de Humboldt'
Bachelor’s Degree, Accounting, 4 semester
Rick Case Automotive Group
Skills
Customer Satisfaction, Customer Service, Team Building, Account Management, Automotive
Education
Cuyahoga Community College 2001 — 2006
Accounting and Business/Management
Rick Case Automotive Group November 2013 - Present
Ed Morse Automotive Group June 2001 - August 2012
Skills
Automobile, Parts, Vehicles, Automotive, Automotive Aftermarket, Purchasing, Customer Retention, Dealers, Customer Satisfaction
Education
Strayer University 2013 — 2015
Bachelor's Degree, International Business
Miami Dade College
CLASSIC CHEVROLET OF KANNAPOLIS June 2013 - May 2014
Parks Chevrolet February 2012 - March 2013
BASS CHEVROLET INC 2003 - 2009
Lakeshore Chevrolet 1998 - 2003
Rick Case Automotive Group 1993 - 1998
Hal Artz Lincoln Mercury Jeep 1990 - 1993
Video Concepts ( Tandy Name Retail Group) 1982 - 1990
Skills
Sales Management, Automotive, Leadership, Retail, Vehicles, Automobile, Automotive Aftermarket, Training, Team Leadership, Sales, Customer Retention, Profit, Sales Process, Customer Satisfaction, Sales Operations, B2B, Dealers, Dealer Management, Warranty, Inventory Management, Forecasting
Education
Cleveland State University 1985 — 1987
Business Administration, Management and Operations
Warrensville
Gunther Motor Company June 2008 - Present
Maroone 1998 - 2008
Rick Case Automotive Group 2001 - 2005
Skills
Team Building, Virtualization, Process Improvement, Disaster Recovery, Data Center, Team Leadership, Automotive, Strategic Planning, Software Documentation, Sales Operations, Storage, Customer Service, Management, Purchasing, Sales Process, Troubleshooting, Negotiation, Cloud Computing, Inventory Management, Customer Retention, Operations Management, Customer Satisfaction, Online Marketing, Vehicles, Retail, Microsoft Excel, Microsoft Office, Sales Management, Warranty, B2B, Sales, Online Advertising, SQL, Budgets, Training, Employee Training
Education
McAuthur 1994 — 1998
Florida International University
The Casino @ Dania Beach October 2014 - Present
Magic City Casino May 2009 - Present
Rick Case Automotive Group March 2002 - December 2008
South Motors Automotive Group June 1995 - February 2002
Skills
Employee Relations, Performance Appraisal, Employee Training, Internal Communications, Employee Recognition, Human Resources, Recruiting, Team Building, Training, Customer Service, Management, Temporary Placement, Performance Management, Policy, Organizational..., Talent Management, Benefits Administration, Customer Retention, Operations Management, Coaching, Employee Handbooks, Employee Benefits, Deferred Compensation, Talent Acquisition, HR Policies, Onboarding, Succession Planning, Interviews, FMLA, New Hire Orientations, Workforce Planning, Labor Relations, HRIS, Hiring, Personnel Management, Payroll, Employee Engagement, Applicant Tracking..., Job Descriptions, College Recruiting, Compensation & Benefit, Background Checks, Employer Branding, ADP Payroll, Organizational..., Conflict Resolution, Employment Law, HR Consulting, Career Development, Organizational Design
Education
Bowling Green State University 1997 — 1998
Master of Organization Development
Florida State University 1993 — 1996
BS, Psychology
Rick Case Automotive Group 2014 - Present
Nationwide Insurance March 2013 - 2014
Acceptance Insurance July 2007 - 2013
Dacula Academy October 2005 - July 2007
Publix September 2000 - March 2006
Adair Greene Advertising 1997 - May 2000
Corporate Payroll Services 1993 - 1997
Skills
Insurance, Customer Satisfaction, Microsoft Office, Customer Service, Microsoft Excel, Training, Leadership, Sales, Payroll, Management, Human Resources, Time Management, Marketing, Current P & C License, Word, Excel, Employee Benefits, Microsoft Word
Education
Henderson High School 1983 — 1987
Georgia Institute of Technology
Office Technology
Rick Case Automotive Group May 2012 - Present
Asbury Automotive Group 2005 - May 2012
Cendant Car Rental Group September 2003 - May 2005
AmeriCredit June 1998 - May 2003
Enterprise Rent-A-Car 1993 - 1998
Skills
Employee Relations, Recruiting, Employee Benefits, Leadership, Human Resources, Training, HRIS, Coaching, Performance Management, Benefits Administration, Sales, Employee Training, Customer Satisfaction, Inventory Management, Onboarding, Sales Management, Customer Retention, Team Building, Hiring, Cooking, Profit, Call Centers
Education
University of South Alabama 1989 — 1993
Bachelor of Science, Management
RGIS June 2014 - Present
7-Eleven, Inc. November 2012 - August 2013
Jewelry Repair Enterprises-exclusive franchisor of Fast Fix Jewelry and Watch Repairs August 2011 - February 2012
Rick Case Automotive Group September 2009 - July 2011
Mrs. Fields Famous Brands August 2006 - January 2009
Dunkin' Brands December 2003 - May 2006
ABRA Enterprises, Inc. dba Schlotzsky's Deli July 1997 - July 2003
McDonald's Corp. July 1975 - February 1997
Skills
Strategic Planning, Process Improvement, Franchise Consulting, Profit & Loss Management, Presentation Skills..., Team Leadership, Commercial Pilot, Leadership, Training, Recruitment & Retention, Expense Control, Sales Building, People Development, Communication, P&L Management, Performance Assessment, Standards Compliance, Integrity, Sales, Income Statement, Management, Profit, Expense Management, Cross-functional Team..., Coaching, Entrepreneurship, Marketing, Commercial Aviation, Franchising, Strategy, Business Planning, Customer Satisfaction, Retail, Presentation Coaching, Employee Training, Negotiation, Human Resources, Time Management, Analysis, P&L, Operations Management, Team Building, Inventory Management
Education
Excelsior College
Bachelor of Science (BS), Business Administration
Rick Case Automotive Group May 2013 - Present
Asbury Automotive Group October 2011 - May 2013
Jim's Harley-Davidson of St. Petersburg February 2009 - October 2011
Jim's Harley Davidson March 2008 - February 2009
Student Loan Resource Center 2005 - 2006
Skills
HR Solutions, Sales Recruitment, Recruitment/Retention, Database Administration, Automotive, Automotive Sales, Direct Sales, Inside Sales, Sales Process, HRIS, Recruiting, Dealers, Customer Retention, Customer Service, B2B, Sales, Marketing, Hiring, Sales Operations, Sourcing, Human Resources, Advertising, Training, Payroll, Personnel Management, CRM, Employee Training, Customer Satisfaction, College Recruiting, Onboarding, Building Relationships, New Hire Orientations, ADP Payroll, Applicant Tracking..., Employee Benefits, Internet Recruiting, Benefits Administration, Succession Planning, Deferred Compensation, Employee Relations, Staffing Services, Performance Management, Technical Recruiting, Job Fairs, Talent Management, Cold Calling, Interviews, Resume Writing
Education
University of South Florida 2003 — 2006
B.A., Marketing with a minor in International Business
JM Family Enterprises, Inc. September 2015 - Present
JM Family Enterprises June 2013 - Present
JM Family Enterprises July 2012 - May 2013
Rick Case Automotive Group April 2012 - July 2012
Delray Acura September 2009 - March 2012
Delray Acura Hyundai September 2009 - March 2012
Zimmerman Advertising January 2004 - August 2009
Walker Ford August 1992 - 2000
Skills
Lead Generation, Market Planning, Social Media Marketing, Customer Service, Finance, Time Management, Automotive, Customer Retention, Profit, Customer Satisfaction, Sales Operations, Sales Management, B2B, Team Building, Marketing Strategy, Competitive Analysis, Selling, Negotiation, Automobile, Automotive Aftermarket, Budgets, Business Development, Business Planning, CRM, Coaching, Cold Calling, Dealer Management, Dealers, Direct Sales, Forecasting, Income Statement, Inventory Management, Leadership, Online Marketing, Operations Management, P, Parts, Pricing, Process Improvement, Purchasing, Recruiting, Retail, Reynolds, Sales Presentations, Salesforce.com, Strategic Planning, Strategy, Team Leadership, Vehicles, Warranty
Education
Northwood University-Florida 2012 — 2013
Business Administration, Management and Operations
Southern Connecticut State University 1986 — 1988
RHHS 1982 — 1986
Pepboys June 2011 - Present
Metro Atlanta YMCA April 2002 - October 2012
Rick Case Automotive Group February 2010 - June 2011
Skills
Inventory Management, Planograms, ASE Certified, Ultipro, Wiring Diagrams, Electrical..., HMS, Microsoft Office, Back Office, Time Management, Long-term Customer..., Employee Management, Customer Service, Expense Management, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Computer Proficiency, English, Automotive, Automotive Repair, Parts Ordering
Education
Gwinnett Technical College 2009 — 2011
Associate of Applied Science, Automotive Technology
Southern Polytechnic State University 2004 — 2008
Bachelor of Science (B.S.), Global Technology and the Law
Valuinsight April 2014 - Present
Vutec Corporation April 2013 - September 2013
Higher Education Business Intelligence April 2012 - April 2013
Comcast Spotlight July 2010 - April 2012
CM6 Marketing August 2007 - July 2011
Rick Case Automotive Group March 2006 - August 2007
McNicholas and Associates October 2004 - March 2006
MetroPCS October 2001 - October 2004
Papa Johns December 1996 - October 2001
Anheuser-Busch January 1994 - December 1996
Skills
Advertising, Public Relations, Marketing Strategy, Integrated Marketing, Digital Marketing, Sales, Marketing Communications, Trade Shows, Start-ups, Strategic Partnerships, Marketing, Social Media, Management, Budgets, Brand Management
Education
University of Miami - School of Business 1987 — 1991
BBA, Marketing
KCL Automotive dba KIA Carland December 2014 - June 2015
Peach State Freightliner September 2013 - November 2014
Rick Case Automotive Group January 2012 - September 2013
Mall of Georgia Ford July 2006 - December 2011
Skills
ADP Payroll, Outlook, Accounts Receivable, Invoicing, Payroll, Accounts Payable, Human Resources, Inventory Management, Hiring, Customer Satisfaction, Purchasing, Training, Employee Relations, Customer Retention, Management
Education
Reinhardt College
Early Childhood Education, Psychology
MKD Enterprises 2006 - Present
One Powerhouse Productions April 2012 - December 2013
One Powerhouse Productions January 2012 - December 2013
Rick Case Automotive Group December 2010 - December 2011
Carriage Automotive Group May 2006 - October 2010
Town Center Nissan August 2004 - May 2006
United States Marine Corps April 1989 - February 1995
Skills
Social Media Marketing, Email Marketing, Mobile Marketing, Web Video, Online Advertising, Digital Marketing, SEM, SEO, Video Production, Advertising, Marketing, Sales, Web Design, Social Networking, E-commerce, Public Speaking, Social Media, Management, Customer Service, Team Building, Sales Management
Education
Grantham University 2014 — 2015
Associate of Science (A.S.), Electronic and Computer Engineering
Morris Brown College 1987 — 1989
Business
Hardtopguy.com January 2002 - Present
Rick Case Automotive Group January 2012 - October 2013
Boyland Acura April 2009 - July 2010
Ganley Honda March 2000 - October 2004
Motorcars Toyota 1994 - 2000
Classic Lexus 1990 - 1994
Classic Chevrolet 1987 - 1990
Education
Cleveland State University 1982 — 1987
bachelor, computer science
EASTSIDE VOLKSWAGEN /MAZDA January 2013 - September 2013
RICK CASE AUTOMOTIVE GROUP January 2012 - June 2012
Huntington National Bank March 2010 - September 2011
Chrysler Jeep Dealer March 2009 - June 2009
ACG Equipment Finance LLC 2007 - 2008
Classic Buick Gmc Inc. 2000 - 2006
Krihwan Pontiac and Gmc Inc. October 1994 - December 2000
Skills
Credit, Mortgage, Selling, Loans, Negotiation, Accounts Receivable, Currency, Cash Management, Accounts Payable, Banking, Customer Service, Credit Analysis, Structuring, Options, Cash Flow, Deposits, Consumer Lending, Credit Risk, Asset Based Lending, Retail Banking, Cross Selling, Mortgage Banking, Payments, General Ledger, Refinance, Risk, Finance, Mortgage Lending, Financial Analysis, Investments, Sales Management, Dealers, Automotive, Sales Process, Sales, Customer Satisfaction, New Business Development, Customer Retention, Team Building, Account Management, Vehicles
Education
Bowling Green State University
ACCOUNTING
Rick Case Automotive Group February 2014 - Present
Rick Case Automotive Group August 2013 - January 2014
C and H Builders May 2004 - April 2013
GE January 2012 - May 2012
Tomorrow's Luminaries Foundation, Inc. September 2008 - May 2010
Skills
Leadership, Budgets, Financial Modeling, Finance, Project Planning, Strategy, Business Strategy, Negotiation, Automobile, automobile aftermarket, Dealers, Customer Service, Microsoft Excel, Customer Satisfaction, Project Management, Analysis, Procurement, Business Analysis, Strategic Planning, Business Development, Outsourcing, Fundraising, Accounting, Management Consulting, Operations Management, Financial Reporting, Strategic Financial..., Pricing Strategy, Project Finance, Program Coordination, Business Process, Teamwork, Financial Analysis, Time Management, PowerPoint, Auditing, Process Improvement, Microsoft Word, Microsoft Office, Risk Management, Forecasting, Business Planning, Business Process..., Data Analysis, Program Management, Access, Management, Cross-functional Team..., Training, Dealer Management
Education
Georgia State University 2011 — 2013
Political Science (BS), Finance, General
Emory and Henry College 2008 — 2010
Finance, General
Rick Case Automotive Group March 1998 - Present
Skills
Customer Service
Education
Indiana University of Pennsylvania 1987 — 1991
Bachelor's degree, Accounting
Sawgrass Ford June 1997 - Present
Rick Case Automotive Group March 2003 - September 2003
Ed Morse Automotive Group January 1991 - June 1997
Skills
Automotive, Customer Satisfaction, Sales Management, Dealer Management, Sales, Vehicles, Training
Education
Broward College 1990 — 1992
Associate's degree, Business, Management, Marketing, and Related Support Services
Abraham Lincoln High school 1988 — 1990
Diploma
Broward College
Associate's degree, Business, Management, Marketing, and Related Support Services
Off-Lease Only Inc October 2013 - Present
Rick Case Automotive Group July 2012 - October 2013
Florida Army National Guard July 2003 - June 2012
MacAulay Brown December 2010 - February 2012
Skills
Microsoft Office, Sales, Fundraising, Customer Service, Marketing, Social Media Marketing, Microsoft Excel, Team Building, Microsoft Word, Team Leadership, Food, PowerPoint, Networking, Network Administration, System Administration, Cisco Call Manager, Avaya Communication..., ADP Payroll, Internet, IT Operations, Printers, Print Management, Dell Computers, Dell Workstations, Windows 7, Microsoft Exchange
Education
College of Business and Technology-Miami 2013 — 2014
Associate of Science (AS), Network and System Administration/Administrator
TALLAHASSEE DODGE CHRYSLER JEEP 2007 - Present
Rick Case Automotive Group 2004 - 2007
HANK AARON BMW 1999 - 2004
Skills
Reynolds, Profit, Automotive, Vehicles, Customer Satisfaction, Inventory Management, Dealer Management, Team Building, Account Management, Budgets, Automotive Aftermarket, Dealers, Parts, Financial Reporting, Human Resources, Customer Retention
Education
SOUTHPOINT HIGH SCHOOL 1976 — 1979
HIGH SCHOOL DIPLOMA
Gaston College
Rick Case Automotive Group August 2015 - Present
AirWatch May 2014 - August 2015
Cherokee Hyundai Kennesaw January 2013 - May 2014
Kroger November 2010 - July 2012
PGH Financial Service November 2009 - November 2010
Publix Super Markets June 2005 - July 2008
Skills
Microsoft Office, Outlook, Microsoft Word, Customer Service, Adobe Acrobat, Public Relations, Public Speaking, Event Management, Project Management, Social Media, Social Networking, Adobe Creative Suite, Final Cut Pro, HTML, CSS, Microsoft Excel, Access, PowerPoint, Facebook, Photoshop, Blogging, Editing, Windows, Graphic Design, Video Editing, Creative Writing, Research, Email Marketing, Data Entry, Customer Satisfaction, Press Releases, Telephone Skills, Teamwork, Video Production, Inventory Management, Journalism, Spreadsheets, Cashiering, Windows 7, Web Design, Sales, Time Management, Computer Hardware, Troubleshooting, Networking, Training
Education
Kennesaw State University 2005 — 2010
Bachelor of Arts (BA), Communication and Media Studies
Chattahoochee Technical College 2005 — 2008
Computer Programming, Computer Programming
Rick Case Automotive Group March 2014 - Present
education for quality living October 2012 - Present
INI October 2011 - Present
Rapport Leadership International October 2010 - October 2012
Skills
Team Building, Public Speaking, Coaching, Organizational..., Leadership Development, Personal Development, Leadership, Training, Business Development, Customer Service, Employee Engagement, Employee Training, Entrepreneurship, Executive Coaching, Instructional Design, Marketing, Performance Management, Sales, Small Business, Team Leadership, Workshop Facilitation
Education
University of Nevada-Reno
Rick Case Automotive Group April 2013 - July 2013
CompanyThe Ohio Business Services Alliance October 2011 - April 2013
CUTCO Cutlery May 2010 - June 2011
Education
Cuyahoga Community College 2010 — 2013
Business/Managerial Economics
TIUNY
Jim Ellis Automotive Dealerships June 2015 - Present
Rick Case Automotive Group May 2014 - June 2015
Ken Garff Automotive Group October 2012 - April 2014
Ken Garff Automotive Group July 2009 - September 2012
Skills
Sales Management, Customer Retention, Profit, Automotive, Customer Satisfaction, Strategic Planning, Automobile, Inventory Management, Customer Service, Recruiting, Sales, Selling, Vehicles, New Business Development, Account Management, Automotive Aftermarket, Retail, Dealer Management, Team Building, B2B, Negotiation, Parts, Sales Process, Management, Leadership
Education
Community College of the Air Force
Computer Science, Computers
Pensacola Junior College
Saint David Catholic School and Church May 2015 - Present
Starbucks March 2005 - November 2014
Rick Case Automotive Group January 2008 - December 2008
Charles W Flanagan High School August 2002 - July 2003
Skills
SQL, Microsoft Office, C++, Customer Service, Inventory Management, Retail, Microsoft Excel, Microsoft Word, Time Management, Sales, Leadership, Merchandising, Teamwork
Education
Strayer University 2012 — 2014
Associate's Degree, Information Technology
Rick Case Automotive Group January 2007 - Present
Education
Keller Graduate School of Management of DeVry University
Accounting
Water Street Tavern August 2007 - Present
Mike Pruitt Honda February 2012 - June 2012
Rick Case Automotive Group June 2011 - January 2012
Ohio Army National Guard August 2002 - February 2009
Rock and Roll Hall of Fame and Museum August 2000 - August 2002
Skills
Customer Service, Computer Literate, Photoshop, PowerPoint, Word, Microsoft Office, Excel, Fundraising, Mac OS, People-oriented, Defensive Driving, Event Planning, Event Management, People Skills
Education
Kent State University 2002 — 2013
Cuyahoga Community College 2001 — 2002
Jay Auto Group September 2012 - Present
Mentor Imports June 2011 - August 2012
Jay Auto Group March 1999 - June 2011
Mentor Imports Mitsubishi July 1998 - March 1999
Rick Case Automotive Group March 1981 - July 1998
Skills
Automotive, Automobile, Strategic Planning, Continuous Improvement, Vehicles, Parts, Inventory Control, Team Building, Warranty, Profit, Customer Satisfaction, Inventory Management, Kaizen, Process Improvement, Purchasing, Operations Management, Sales Management, Customer Service, Dealer Management
Education
Cleveland State University 1983 — 1987
BBA, Management
Cuyahoga Community College 1977 — 1982
Associate of Arts
The Ritedose Corporation, (TRC) April 1997 - Present
Baxter Scientic Products / Dade Behring February 1986 - April 1997
Ralden Control Panel Co. June 1984 - February 1986
Keithley Instruments September 1981 - September 1983
Rick Case Automotive Group May 1977 - September 1980
Education
Cleveland State University 1983 — 1985
Bachelor of Science (BS), Electrical and Electronics Engineering
Electronic Technology Institute 1978 — 1981
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Case Western Reserve University 1976 — 1978
None, Electrical and Electronics Engineering
ES3 June 2004 - Present
Rick Case Automotive Group May 2002 - March 2004
Curwood Inc. January 1998 - April 2002
Education
Tiffin University 2013 — 2014
Marketing
Terra State Community College
Associate's degree, Business Administration- Marketing
Anchor Realty April 2012 - Present
Acura of Manhattan September 2011 - March 2012
Bronx Honda November 2008 - August 2011
Rick Case Automotive Group May 2008 - October 2008
Cazar Advertising April 2001 - May 2002
Brugal And Co. January 1997 - April 2001
Nestle April 1981 - July 1987
Skills
Vehicles, Sales, Management
Education
Argosy University Phoenix 2009 — 2012
Master of Business Administration (M.B.A.)
Rick Case Automotive Group December 2006 - Present
Education
Sheridan Technical Center 2014 — 2014
Phlebotomy Technician/Phlebotomist
Sheridan Technical Center 2009 — 2010
CERTIFICATION RMA, Medical/Clinical Assistant
crestmont hyundai February 2012 - Present
Rick Case Automotive Group April 2009 - February 2012
Education
Northwood University 1972 — 1974
Associate's degree, automotive marketing - advertising - banking & finance
CDK Global December 2011 - Present
ADP Dealer Services September 2008 - November 2011
Rick Case Automotive Group 1998 - 2005
Rick Case Automotive Group 1998 - 2005
Skills
Accounting, Process Improvement, Training, Sales, Customer Satisfaction, Team Building, Sales Process, Team Leadership, Account Management, CRM, New Business Development, Salesforce.com, Sales Management, Customer Retention, Customer Service, Management, Automotive
Education
Georgia State University 2003 — 2007
Jim Ellis Mazda Marietta December 2012 - Present
Rick Case Automotive Group June 2012 - December 2012
Haggar Clothing Co. October 2011 - April 2012
Skills
Sales, Teamwork, Retail, Inventory Management, Profit, Customer Satisfaction, Merchandising, Sales Management, Customer Service, Sales Operations, Account Management, Marketing, Team Building, Forecasting, Negotiation
Education
Missouri Western State University 2007 — 2009
Business Management/ Audio Engineering
Clayton High School 2004 — 2007
High School/Secondary Diplomas and Certificates
Rick Case Automotive Group 2013 - 2013
Marksman Security Corporation April 2009 - January 2010
Skills
Sales, Security, Customer Service, Retail Sales, Negotiation, First Aid, Physical Security, Training, Security Management, Surveillance, Microsoft Excel, CCTV, Management, Teamwork
Education
Broward College 2012 — 2015
Associate of Science (A.S.), Medical Radiologic Technology/Science - Radiation Therapist
Forest Hills High School 1999 — 2003
Diploma/GED
Rick Case Automotive Group March 2004 - Present
Education
ATI 2002 — 2003
Automotive Engineering Technology/Technician
Miami Dade College 1997 — 2000
TA Process Systems December 2014 - Present
Bartow Motors January 2014 - Present
Cherokee Hyundai Kennesaw October 2010 - January 2014
Rick Case Automotive Group September 2009 - October 2010
Education
Georgia State University
English/Film