Experience
The Ottawa Citizen  February 2012 - Present
Ricoh Canada Inc.   January 2008 - March 2011

Skills
B2B, Account Management, Sales, Sales Management, Business Development, Lead Generation, Sales Presentations, New Business Development, Sales Process, Cold Calling, Marketing, Solution Selling, Online Advertising, Selling, Competitive Analysis, Advertising Sales, Digital Media, Digital Marketing, Leadership, Direct Sales, Major Accounts, Marketing Strategy, Social Media Marketing, Social Media, Social Media Consulting, Online Marketing, Media Buying, Media Planning, Interactive Advertising, Google Adwords, Google Analytics, Facebook Marketing, Facebook Fan Page..., Facebook Fan Page..., SEO, SEM, Search Engine Ranking, Local Marketing, Flyers, Offset Printing, Viral Marketing

Education
Algonquin College of Applied Arts and Technology   2004 — 2006
Business Marketing

Experience
Ricoh Canada Inc.   August 2014 - Present
Gulf Commercial Group - GCG OI   February 2013 - June 2014
Canon Emirates   January 2008 - January 2013
SHARP - Al Ahlia General Trading, UAE   July 2004 - September 2007
Onyx, Egypt   September 1998 - June 2004
ETCO - Canon Egypt   October 1994 - August 1998

Skills
Time and project..., Strong communication..., Sales Skills, Presentation Skills, Creative, Imaginative..., Good analytical skills..., Able to lead a team..., Strategic Planning, Project Management, Selling Skills, Management, Sales Management, Negotiation, Sales, Managed Print Services, Document Management, Key Account Management, Solution Selling, CRM, Wide Format Printing, FileNet, RightFax, Kyocera, Canon, Print Management, PowerPoint, Office Equipment, Product Management, Training Delivery, Sales Operations, Business Development, Strategy, Managed Services, Business Planning, Training, Business Strategy, Direct Sales, Channel Partners, Account Management, Selling

Education
University of Atlanta   2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General

Cairo University   1989 — 1994
Bachelor Degree - Electronics Engineering, Electronics Engineering

Experience
TD  January 2015 - Present
JDRF Canada  March 2014 - November 2014
Ricoh Canada Inc.   August 2012 - March 2014
Cool Team Service Corp   2009 - 2012
Alpine Ski Club  2007 - 2011
Beacon Hall Golf Club  2007 - 2008

Skills
Public Speaking, Social Media, Event Planning, PowerPoint, Research, Microsoft Excel, Microsoft Office, Ski, Customer Service, Microsoft Word, Social Media Marketing, Coaching, Sales Management, Leadership, Salesforce.com, Teamwork, Sales, Marketing

Education
Huron University College   2008 — 2012
Honours BMOS, Management and Organizational Studies, Specialization in Finance and Administration

Aurora High School   2004 — 2008
Diploma

Experience
accesso Technology Group, plc (formerly Lo-Q plc)   March 2011 - Present
Self Employed  June 2004 - March 2011
ProSlide Technology Inc.  April 2007 - February 2011
Ricoh Canada Inc.   September 2004 - May 2007

Skills
Marketing Strategy, Operations Management, Microsoft Office, Email Marketing, Event Management, New Business Development, Trade Shows, Advertising, Adobe Creative Suite, Sales, Social Media, Project Management, Marketing Communications, Marketing, Budgets, Management, Product Development, Leadership, Training, Team Building, Sales Operations, Event Planning, Strategic Planning, Business Strategy, Business Development, Hospitality, Team Leadership, Customer Service, Social Media Marketing, E-commerce

Education
Algonquin College of Applied Arts and Technology   2001 — 2003
Diploma

Carleton University   1995 — 1998
Bachelor of Arts (BA)

Corporate Training

Experience
Ricoh Canada Inc.   April 2015 - Present
Ricoh Canada Inc.   April 2014 - March 2015
GMR Marketing  October 2013 - April 2014
Enactus Canada  September 2012 - April 2013
The Royal Ottawa Golf Club   April 2010 - August 2010

Skills
Sales, Leadership, Time Management, Customer Service, Entrepreneurship, Event Planning, Customer Satisfaction, Social Networking, Microsoft Office, Teamwork, Sports, PowerPoint, Microsoft Excel, Research, Languages, Social Skills, Salesforce.com

Education
Dalhousie University   2009 — 2013
Bachelor of Management, Management, 3.96

Nepean Highschool   2005 — 2009

Experience
Ricoh Canada Inc.   February 2008 - Present
Energy Savings Group  October 2006 - December 2007
Bell Canada  August 1993 - August 2006
Varese Shoes   1987 - 1993
Dylex- (Thrifty's Jeans   1980 - 1987

Skills
Coaching, Training & Development, People Management, Management, Customer Service, Customer Satisfaction, Employee Training, Team Leadership, Call Center, Sales Operations, Customer Driven, Customer-focused, Forecasting, Leadership, Process Improvement, Team Building, Recruiting, Employee Engagement, Call Centers, Personal Values, Passion for Helping..., Positive Can-do Attitude, Professional Ethics, Keen Listener, Vendor Management, B2B, Direct Sales, Account Management, Customer Experience, CRM, Customer Retention, Sales Management, Training, Change Management, Negotiation, Strategic Planning, Sales Process, Budgets, Sales Presentations, Time Management, Cross-functional Team..., New Business Development, Sales, Cold Calling, Selling, Solution Selling, Performance Management, Operations Management, Business Development, Outsourcing

Education
Humber College   1982 — 1985
Diploma, Bussiness Administration

Westwood Secondary   1979 — 1982

Experience
Ricoh Canada Inc.   August 2011 - September 2015
Ontario Basketball  May 2015 - July 2015
GTA PRO-AM Series   April 2015 - July 2015
National Basketball League of Canada   July 2013 - July 2015
Power Basketball   August 2014 - September 2014
MEGACITY Basketball Inc.   June 2013 - July 2013

Skills
Customer Service, Coaching, Customer Experience, Customer Satisfaction, Basketball, Skill Development, Talent Evaluator, Video Editing, Operations Coordinator, Sports, Sales, Account Management, Event Planning, Social Networking, Event Management, Sports Marketing, Sponsorship, Social Media, Social Media Marketing, Public Speaking, Sports Management, Athletics, Sports Coaching

Education
Fleming College
Business Administration and Management, General

Cathedral Secondary School   2002 — 2006
High School

Experience
Zurich North America  April 2015 - Present
Ricoh Canada Inc.   2014 - April 2015
Flight Centre  September 2013 - September 2014
Luxottica Retail  April 2010 - June 2013
Septodont  September 2012 - December 2012
Blockbuster  January 2009 - January 2011
Future Shop  January 2005 - January 2008

Skills
Accountability, Multitasking Skills, Communication Skills, Personal Development..., Team Leadership Skills, Customer Service Skills, Training and..., Public Relations, Sales Management, Interpersonal Skill, Time Management, Customer Service, Leadership, Human Resources, Outlook, Recruiting

Education
Conestoga College   2012 — 2012
Post Graduation in Human Resources Management, Human Resources Management/Personnel Administration, General

University of Waterloo   2007 — 2011
Bachelor of Arts (B.A.), Philosophy and Religious Studies

Experience
Novartis  March 2013 - Present
Novartis  July 2012 - March 2013
Novartis  November 2009 - July 2012
Novartis  2005 - 2009
Merck  2004 - 2005
Ricoh Canada Inc.   2003 - 2004
Future Electronics  January 2001 - January 2003

Skills
Sales, Product Marketing, Cross-functional Team..., Competitive Analysis, Market Planning, Marketing Management, Market Research, Product Launch, Pharmaceutical Industry, Forecasting

Education
McGill University   1997 — 2000
Bachelor of Commerce, Marketing & International Business

CEGEP - John Abbott College   1995 — 1997
Diplôme d'Études Collégiales, Commerce

ASIJ (American School in Japan)   1992 — 1995
High School

Experience
RBC Dominion Securities  January 2015 - Present
Ricoh Canada Inc.   May 2014 - September 2014
Meritigroup Foreign Exchange Star.   September 2013 - December 2013
Alam and Rasul, CMAs   January 2013 - April 2013
RBC Wealth Management  March 2012 - June 2012
Global Education And Technologies Co., Ltd, Beijing   September 2009 - July 2010
University Youth Volunteers Association   September 2008 - September 2009

Skills
Microsoft Excel, Financial Analysis, Marketing, Customer Service, Financial Accounting, QuickBooks, Profiles, Personal Financial..., Security Analysis, Fixed Income Analysis, Foreign Exchange, Tax Returns, Canadian Securities..., CSC and CPH course and...

Education
McMaster University   2012 — 2014
Master of Business Administration (M.B.A.), Finance and Financial Management Services

Beijing International Studies University   2008 — 2012
Bachelor of Management, Hotel Management

Experience
Alexion Pharmaceuticals, Inc.   May 2015 - Present
Cubist Pharmaceuticals  May 2012 - March 2015
Pendopharm, a division of Pharmascience Inc.   December 2010 - May 2012
Léo Pharma   January 2010 - December 2010
Eli Lilly  October 1997 - November 2009
Knoll Pharmaceutique   February 1997 - October 1997
Johnson and Johnson, Ethicon endosurgery   July 1995 - December 1996
Ricoh Canada Inc.   June 1994 - July 1995
Bachelière en communication (marketing   1993 - January 1995
Diplôme en dessin publicitaire   January 1988 - January 1991

Skills
Urology, Psychiatry, Dermatology, Diabetes, Hospital Sales, Specialty Pharmaceutical, Gastroenterology, Product Launch, Osteoporosis, Infectious Diseases, Surgery, Office Equipment, Cardiology, Neurology, Pharmaceutical Sales

Education
Université de Montréal - HEC Montréal
Baccalauréat

Experience
Arbonne International Canada  February 2013 - Present
Ink Graphics   January 1988 - January 2014
Ricoh Canada Inc.   January 2011 - January 2013
Robin International   June 1984 - December 1987
Crabtree & Evelyn  September 1982 - May 1984

Skills
Advertising, Trade Shows, Graphic Design, Adobe Creative Suite, Corporate Branding, Marketing Communications, Marketing, Digital Photography, Marketing Strategy, Digital Printing, QuarkXPress, Corporate Events, New Business Development, Social Media Marketing, Graphics, Fundraising

Education
Dawson College   2009 — 2010
Photography, Photography

Vanier College   2007 — 2008
Graphic Design, Graphic Design

Ryerson University   1979 — 1981
Fashion Design/Merchandising, Fashion Merchandising/Design, Diploma in Design/Merchandising

Bishops's College School   1976 — 1978
Diploma, General Studies, 12

Experience
Ignite! Business Coaching for Entrepreneurs   2007 - Present
IBM Canada Ltd.  October 2011 - Present
Artsmarketing Services Inc.  2009 - 2010
Ricoh Canada Inc.   2008 - 2009
Office of the Auditor General of BC   January 2008 - June 2008
It's Just Lunch  2004 - 2006
Jenny Craig  2001 - 2004

Skills
Small Business, Life Coaching, Coaching, Strategic Planning, Public Speaking, Team Building, Team Leadership, Business Development, Entrepreneurship, Marketing Strategy, Leadership Development, Account Management, Sales, Training, Marketing, Management Consulting, Business Strategy, Recruiting, Leadership, Sales Operations, Management

Education
University of Victoria   2006 — 2009
MBA

Centennial College   2011 — 2011
Certificate

York University   1997 — 2001
Bachelor of Arts (B.A.)

Experience
Ricoh Canada Inc.   July 2012 - Present
Bayer Canada Inc   February 2010 - January 2011
Siemens  June 2001 - September 2009

Skills
Facilities Management, Budgets, Team Leadership, Program Management, Customer Satisfaction, Continuous Improvement, Performance Management, Operations Management, Strategy, Security, Strategic Planning, Contract Management, Management, Vendor Management, Customer Service, Project Management, Troubleshooting, Process Improvement, Project Planning, Training, Risk Management, Business Process, Leadership, Negotiation, Procurement, Human Resources, Contract Negotiation, Change Management, Coaching

Education
Concordia University
Commerce

Experience
Luca Consultants Inc   February 2014 - Present
Ricoh Canada Inc.   December 2010 - February 2014
Telemedic   July 2009 - December 2010
Above Security  March 2008 - March 2009
Le Palais des Congrès de Montreal   April 2007 - March 2008
Bell Canada  November 1988 - April 2006

Skills
Tenace, Passioné, Motivé, Customer Service, Major Accounts, Telecommunications, Solution Selling, Document Management, Value Based Selling, Strategic Selling, Customer Retention, Customer Oriented, Customer Engagement, Customer Satisfaction, Account Management, Event Planning, Project Coordination, Events Coordination, Building Customer..., Strategic Partnerships, Organized Multi-tasker, Cold Calling, Business Development, Sales Management, Sales Process, Sales, Marketing Strategy, Direct Sales, Cloud Computing, Strategic Planning, Professional Services, Tender Response, Tender Submissions, Tender Planning, Hardware Deployments, Process Optimization, Solution Implementation, Trade Shows, Selling, New Business Development, Sales Presentations, Salesforce.com, Management, Sales Operations, Channel Partners, Negotiation, CRM

Education
McGill University   2011 — 2011

Dawson College   1983 — 1987
CEGEP

Roussin Academy   1979 — 1983
high school

Experience
Searching for and evaluating new opportunities, expanding sales channels & customer engagement   September 2014 - Present
Gemma Communications  May 2013 - August 2014
EK3 Technologies Inc.  2011 - 2012
KYOCERA Document Solutions Canada   December 2009 - November 2011
Ricoh Canada Inc.   April 2002 - March 2009
Fido Solutions  May 2000 - April 2002
Xerox  June 1999 - May 2000
Lexmark Canada Inc.  June 1998 - June 1999
Canon, Inc.   1989 - June 1998

Skills
Sales Management, New Business Development, Channel Management, B2B, Performance Tuning, Channel Partners, Account Management, Sales, Sales Operations, Salesforce.com, Sales Process, Solution Selling, Direct Sales, Team Building, Management, Business Development, Selling, Marketing, Managed Print Services, Leadership, SaaS, Cold Calling, Outsourcing, Major Accounts, Document Management, Key Account Management, Sales Presentations, Forecasting, Team Leadership, Contract Negotiation, Document Imaging, Negotiation, Strategy, Business Planning, P&L Management, Strategic Partnerships, Coaching, Professional Services, Lead Generation, Managed Services, Customer Retention, Product Marketing, CRM, Budgets, Enterprise Software, Competitive Analysis, Cross-functional Team..., Product Management, Start-ups, Software Industry

Education
University of Toronto - Rotman School of Management   2012 — 2012
MBA Essentials for Managers

Concordia University
Centre for Continuing Education

McGill University
Bachelor of Arts (B.A.), Industrial Relations

McGill University
Attestation, Project Management Workshop

Universite de Grenoble
Certificate, French Studies

Vanier College
Diploma of Collegiate Studies, Arts and Science

Experience
Canon Canada  September 2015 - Present
Sharp Electronics  May 2014 - September 2015
Pitney Bowes  October 2012 - April 2014
Ricoh Canada Inc.   July 2011 - October 2012
Just Energy  July 2007 - July 2011
Direct Energy  2005 - 2007

Skills
B2B, Sales, Direct Sales, Sales Process, Cold Calling, Account Management, Solution Selling, Selling, Sales Operations, Sales Management, Key Account Management, Proposal Writing, Energy, Outsourcing, Outsourcing Management, Management Consulting, Consulting, Document Management, Digital Printing, Digital Imaging, Software, Mailroom Operations, Print Shop, Continuous Improvement, Ricoh, Canon, Shared Services, Lexmark Printers, Process Improvement, Process Optimization, Business Process..., Electricity, Natural Gas, Lease Negotiations, Supplier Negotiation, New Business Development, Negotiation, Wide Format Printing, Management, Sales Presentations, Leadership, Customer Retention, Salesforce.com, Building Relationships, Lead Generation, CRM, Customer Acquisition, Forecasting, Business Development, Customer Satisfaction

Education
Fanshawe College   2002 — 2005
Business Administrative Marketing, Business

Experience
Synthes  April 2005 - Present
DePuy Orthopedics  April 2004 - April 2005
Ricoh Canada Inc.   January 1999 - March 2004
Nautilus Plus  January 1994 - January 1999

Skills
Medical Devices, Operating Room, Sales, Surgery, General Surgery, Surgical Instruments, Hospitals, Market Development, Capital Equipment, Sales Operations, Surgeons, Clinical Research, Management, Sales Effectiveness, Healthcare, Orthopedics, Medicine, Product Launch, Sales Force Development, Sales Process

Education
Concordia University   1992 — 1996
Bachelor of Arts (BA), Political Science and Government

Trafalgar School for Girls   1987 — 1991
High School

Experience
Wolters Kluwer CCH Tax, Accounting and Audit Canada   2008 - Present
Ricoh Canada Inc.   2006 - 2008

Skills
Solution Selling, Tax, Customer Service, Tax Preparation, Cold Calling, Accounting, Sales, Account Management, Salesforce.com, Business Development, Selling, New Business Development, B2B, Sales Process, Lead Generation, Forecasting, Professional Services, CRM, Sales Presentations, SaaS, Direct Sales, Sales Operations, Competitive Analysis

Education
DePaul University

North Park University

University of Calcutta

Experience
Ricoh Canada Inc.   April 2013 - Present
Marketing Excellence Group   2010 - Present
Ricoh Canada Inc.   September 2012 - April 2013
Quartet Service Corporation  2012 - 2012
MTS Allstream  November 2005 - March 2010
Allstream  November 2002 - November 2005
AT&T Canada  March 2001 - November 2002
AT&T Canada  January 1998 - March 2001
Tricor Telemanagement   October 1993 - March 1997
Brock Telecom (100% owned by Nortel)   June 1991 - June 1993

Skills
Product Management, Strategic Partnerships, Strategic Planning, Product Marketing, Wireless, Telecommunications, Managed Services, Marketing Management, Go-to-market Strategy, Strategy, Business Development, Cloud Computing, E-commerce, Enterprise Software, Marketing, Sales Management, Unified Communications, VoIP, Team Building, Sales Operations, Product Development

Education
Ivey Business School at Western University   1989 — 1991
MBA

University of Waterloo   1982 — 1987
Bachelor of Applied Science, Electrical Engineering

Experience
PwC Canada  September 2014 - Present
Ontario Ministry of Government Services  June 2013 - October 2013
Ricoh Canada Inc.   December 2011 - May 2012
Ministry of Labour  June 2010 - May 2011
Ministry Of Labour  July 2009 - March 2010
Ministry of Labour  January 2009 - May 2009
Extreme Fitness  November 2007 - June 2008
The Cash Store  January 2007 - 2008

Skills
Creative problem solver, Customer Service, Administration, Modeling, Government Relations, PowerPoint, Microsoft Office, Typing, Attention To Detail, Marketing Strategy, Organizational..., Team Leadership, Teamwork, Money Handling, System Administration, Sales, Salesforce.com, Data Entry, Accounts Receivable, Outlook, Creative Solutions, Office Management, Filing, Management, Money, Time Management, Training, Spreadsheets, Lotus Notes, Interviews, Event Planning, Microsoft Excel, Office Administration, Administrative..., Microsoft Word, Leadership, Social Networking, Research, Recruiting

Education
Durham College   2007 — 2008
1 year General Arts and Science Certificate

Experience
Hootsuite  November 2012 - Present
Hootsuite  February 2012 - November 2012
Scandinavian Tobacco Group Canada Inc   April 2010 - March 2011
Ricoh Canada Inc.   December 2008 - February 2010
Polygon Homes Ltd.  August 2006 - December 2008

Skills
Social Media, Social Networking, Sales, Selling, Business Development, Sales Management, Cold Calling, Negotiation, Sales Process, Direct Sales, Salesforce.com, Customer Service, Account Management, Sales Presentations, Marketing, Sales Operations, Marketing Strategy, B2B, Strategic Planning, Competitive Analysis, Facebook, Management, Retail, Strategic Partnerships, Advertising, Lead Generation, Online Marketing, Digital Marketing, Team Leadership, New Business Development, Social Media Marketing, CRM, Online Advertising, Email Marketing, Hootsuite

Education
British Columbia Institute of Technology   2010 — 2012
Interior Design

Experience
Conmed Canada  January 2012 - Present
Ricoh UK   November 2010 - July 2011
IKON Office Solutions  October 2006 - November 2010
Ricoh Canada Inc.   October 2006 - November 2010

Skills
Managed Print Services, Major Accounts, Customer Satisfaction, Cold Calling, Sales, Sales Operations, B2B, Sales Process, Strategy, Business Planning, Management, Sales Management, Teamwork

Education
British Columbia Institute of Technology   2004 — 2006
Marketing

Experience
Black Gold Coffee Services   January 2012 - Present
Ricoh Canada Inc.   2010 - 2011
Kanata Transport & Logistics Ltd   June 2009 - June 2010
Direct Energy Business  January 2008 - June 2009
Pitney Bowes  January 1999 - January 2008
Pathfinder Systems Design   January 1997 - January 1999
Ottawa Hospital  January 1987 - January 1997

Skills
Data Collection, Document Imaging, Customer Negotiations, Document Processing, Customer Insight, Negotiation, Sales Operations, New Business Development, Competitive Analysis, Selling, Sales Process, Sales Management, CRM, Sales, B2B, Solution Selling, Strategy, Lead Generation, Cross-functional Team..., Marketing Strategy, Business Strategy, Cold Calling, Customer Service, Key Account Management, Customer Satisfaction, Customer Retention, Direct Sales, Business Planning, Management, Business Development, Leadership, Salesforce.com, Program Management, Account Management, Team Building

Education
Algonquin College of Applied Arts and Technology   1975 — 1980

St Joseph High School   1971 — 1974

Experience
CIBA Vision - A Novartis Company  June 2012 - Present
Mary Kay Inc.  April 2012 - May 2012
Ricoh Canada Inc.   March 2012 - March 2012
Mavron Transport   February 2012 - February 2012
World Financial Group (WFG)   September 2011 - December 2011
Logos Education Services   April 2011 - August 2011
IIR Exhibitions (a division of Informa PLC)   June 2008 - April 2010
IBC Gulf Conferences (division of Informa PLC)   October 2005 - May 2008
MCS/Action Global Communications (Affiliated with Golin/Harris International)   December 1997 - June 2005

Skills
Media Relations, Press Kits, Event Management, Customer Service, Microsoft Office, Promotions

Education
Humber College   2011 — 2011
Certification, Sales and Marketing Program

Ontario Tourism Education Training   2011 — 2011
Certification, Canadian Workplace Essentials

Ontario Tourism Education Training   2011 — 2011
Certification, Business Communication for Managers

K.C College of Management Studies   1996 — 1997
Post Graduate Diploma, Advertising & Public Relations

Bombay University   1990 — 1991
Bachelor of Arts (BA), Economics

Experience
Datavalet Technologies  June 2015 - August 2015
Datavalet Technologies  January 2014 - August 2015
Firetexion Equipment Inc.   November 2007 - March 2013
I.D.S. Intelligent Data Systems Inc.   October 2011 - August 2012
Ricoh Canada Inc  May 2006 - November 2007
Protech Chemicals Ltd   January 2005 - March 2006
Century 21 Canada   June 2002 - December 2004
M&M Footwear Inc   January 2003 - February 2004
Services West-Nette (Non-Profit)   November 2001 - May 2002
USCO Logistics  May 1999 - May 2001

Skills
Purchasing, Supply Chain Management, Quality Assurance, Procurement, Customer Service, Logistics Management, Analytical Skills, Supply Management, Lean Thinking, Microsoft Office, Inventory Analysis, ERP, Microsoft Excel, Process Improvement, Creative, Problem Solving, Vendor Management, Office Administration, Document Management, Administrative Functions, Inventory Control, JIT, NAFTA, Baan ERP, MRP, Acomba, Adobe Design Programs, AS400 system, Microsoft Word, Microsoft Publisher, RFP, Service Level Agreements, Standard Operating..., TQM, Customs Regulations, Import Export, Fundraising, Non-profit Volunteer

Education
Concordia University   2006 — 2008
Certification, Purchasing and Supply Chain Management, 86% average

College Andre Laurendeau   2002 — 2002
License, Affiliated Real Estate Agent

Experience
Keller Williams Referred Urban Realty, Brokerage   July 2015 - Present
Bottom Line  August 2007 - July 2015
Ricoh Canada Inc.   September 2013 - January 2015
Bottom Line  April 2010 - December 2012
Rogers Centre  April 2005 - July 2008

Skills
Social Media Marketing, Marketing, Social Media, Marketing Communications, Event Management, Advertising, Event Planning, Marketing Strategy, Social Networking, Time Management, Guest Service Excellence, Team Building, Sales, Employee Training, Leadership, Hospitality Management, Budgeting, Cost Control, Customer Service, Negotiation, Management, Account Management, New Business Development, Sales Management, Strategic Planning, Entrepreneurship, Team Leadership

Education
George Brown College   2007 — 2012
Business Administration- Marketing

Experience
LuxStory Media   January 2014 - Present
Ricoh Canada Inc.   October 2009 - December 2013
Kraft Foods Group  February 2007 - November 2008
20th Century Fox  January 2000 - October 2005

Skills
Social Media, Cross Promotions, Public Relations, Integrated Marketing, Business Relationship..., Marketing Strategy, Marketing, Marketing Management, Strategy, Business Development, Social Media Marketing, Advertising, B2B, Sponsorship, Start-ups, Marketing Communications, Management, Digital Strategy, Publicity, Digital Marketing, Digital Media, Video Production, Video

Education
Humber College   2000 — 2000
Post Grad Certificate, Public Relations

York University   1996 — 1999
Hons. B.A, Mass Communications & Psychology

University of Waterloo   1993 — 1995
Incomplete, Chemical Engineering

Experience
Ricoh Canada Inc.   2011 - Present
Ricoh Canada Inc.   2006 - 2011
Ricoh Canada Inc.   2002 - 2006
Merchant Applications Inc.   2000 - 2001
Consulting  1997 - 2000

Skills
Application Development..., Gold Certified in..., Enterprise Content..., Process Improvement, Management, Project Management, Strategic Planning, Business Intelligence..., Project Planning, Team Lead/Trainer, Analysis, Leadership, Laserfiche, Business Analysis, New Business Development, Application Architecture, Database Development, SharePoint, Team Management, Customer Service, Programming, Troubleshooting, SaaS, Sales, Solution Selling, Scripting, Business Intelligence, Enterprise Software

Education
Professional Certifications

Humber College   1994 — 1997
Computer Information Systems, Information Technology

Technical Skills

Experience
Ricoh Canada Inc.   October 2002 - Present
Ricoh Canada Inc.   February 1997 - October 2002

Skills
Excel, Analysis, Word, Process Improvement, Consultative Selling, Microsoft Office, Problem Solving, Customer Relations, Business Analysis, Account Management, Customer Service, Microsoft Excel, Inventory Management, Business Development, Management, Salesforce.com, Selling, New Business Development, Team Leadership, Sales Operations, Forecasting, Operations Management, Sales, Solution Selling

Education
Carleton University   1994 — 1997
BComm, Economics, Marketing, Law, Human Resource Management

Experience
TD Ameritrade  October 2011 - Present
Ricoh Canada Inc.   September 2010 - September 2011
IQPC  January 2009 - September 2010
Toronto Blue Jays  August 2008 - August 2010
The Beer Store  April 2007 - August 2008
Parkinson's Society of SWOR   January 2008 - May 2008

Education
Fanshawe College   2007 — 2008
Public Relations & Corporate Communications, Oral presenting, written communications, advertising, group and individual projects..

Western University   2005 — 2007
BMOS, Finance, Economics

Fanshawe College   2002 — 2005
Business Marketing, Marketing, Advertising, Sales

Experience
Freelance  June 2015 - Present
Juniper Park  June 2015 - August 2015
OnResearch Inc.  July 2013 - August 2014
Ricoh Canada Inc.   July 2011 - June 2012
Abbott Medical Optics  May 2010 - August 2010
magna golf club  2007 - 2009

Skills
Marketing, Management, Sales, Social Media, Advertising, Account Management, Knife Skills, Shooting Nerf Guns, Social Media Marketing, Marketing Communications, Wrestling Bears, Digital Marketing, Copywriting, Making KD

Education
Humber College   2014 — 2015
Copywriting Post-Grad, Advertising

University of Guelph   2007 — 2011
Bachelor of Commerce, Honors Marketing Management

Humber College

Humber College

NHS

Experience
McKesson  October 2015 - Present
McKesson Canada  April 2013 - September 2015
Ricoh Canada Inc.   December 2011 - March 2013
Layfield Group Limited - Flexible Packaging Division   April 2010 - March 2011
Layfield Group Limited - Flexible Packaging Divison   March 2009 - March 2010
Layfield Group Limited - Flexible Packaging Division   October 2007 - May 2009

Skills
Sales, Sales Operations, Customer Service, Business Development, Account Management, Sales Presentations, Sales Process, Selling, Key Account Management, B2B, New Business Development, Management, Direct Sales, Sales Management, Solution Selling, Salesforce.com, Lead Generation, Wholesale..., Pharmaceutical Sales, Pharmacy Automation, Consultative Selling, Sales Prospecting, Relationship Management, Strategic Planning, Strategic Sales, Collaborative Problem..., Collaborative Leadership, Coaching & Mentoring, Territory Management, Microsoft Office, Account Reviews, Collaborative Team..., Team Leadership, IMS Health, Pharmacy Technology..., Hospital Sales, Community Pharmacy, Product Launch, Competitive Sales, Integrated Marketing, Sales & Marketing, Coaching, Cold Calling

Education
The University of British Columbia   2014 — 2016
UBC Certificate Program, Professional Communication

British Columbia Institute of Technology   2007 — 2010
Bachelors of Business Administration, Marketing

British Columbia Institute of Technology   2005 — 2007
Diploma of Technology, Marketing - Professional Sales

Experience
Dufferin-Peel Catholic District School Board  February 2011 - Present
Ricoh Canada Inc.   March 2010 - February 2011
Husky Injection Molding Systems  2000 - September 2009
Husky Injection Molding Systems  1998 - 2000
Husky Injection Molding Systems  1997 - 1998
Cliffside Utility Contractor   1990 - 1997
Stolp Homes   1988 - 1990

Skills
Integration, Business Intelligence, Project Management, ERP, Leadership, Enterprise Software, Management, Strategic Planning, Change Management, Strategy, Business Analysis, IT Strategy, Cognos, IT Management, Analysis, IT Transformation, Vendor Management, Software Documentation, SAP, Budgets, System Administration, Business Objects, Enterprise Architecture, SharePoint, Governance, IT Service Management, ITIL, Team Building, Oracle, ERP Implementations, Cloud Applications, Strategic Negotiations, Audit and Compliance, Cloud Computing, Disaster Recovery

Education
Columbia Southern University   2012 — 2013
Master of Business Administration (M.B.A.)

York University - Schulich School of Business   2006 — 2006
Project Management

Universidad Tecnológica Nacional   1981 — 1986
Bachelor's degree

Experience
NUS Consulting Group  June 2015 - Present
ENGINEERING.com   August 2014 - February 2015
Huntel Global, A division of Drake International   March 2014 - July 2014
Ricoh Canada Inc.   December 2010 - July 2013
3i Infotech  June 2008 - December 2008
Mindtree  June 2006 - May 2007
Cisco  October 2005 - November 2005
Tata Consultancy Services  May 2005 - June 2005

Skills
Business Development, Sales Operations, Account Management, New Business Development, Management, Team Management, Sales, CRM, Market Research, Customer Service, Solution Selling, Business Analysis, Customer Satisfaction, Salesforce.com, Lead Generation, IT Recruitment, Key Account Management, Sales Process, Direct Sales, Time Management, Customer Retention, B2B, Sales Presentations, Competitive Analysis, Sales Management, Recruitments, Executive Sales..., Marketing, HubSpot, Marketing Automation, Landing Pages, Blog Marketing, Email Marketing, Recruiting

Education
Ryerson University   2009 — 2010
Marketing Communications Course

University of Toronto Mississauga   2009 — 2010
Sales Management courses, Selling Skills and Sales Operations, A+

Balaji Institute Of Modern Management   2004 — 2006
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General

Manoharbhai Patel Institute of Engineering and Technology   2000 — 2004
Engineer's Degree, Computer Software Engineering

Sindhi Hindi Junior College   1998 — 2000
High School, Sciences with Electronics Major

J N Tata Parsi Girls' High School   1987 — 1998
SSC, High School/Secondary Diplomas and Certificates

Experience
Ricoh Canada Inc.   October 2014 - Present
Turtle Jacks-Tortoise Restaurant Group   May 2012 - October 2014
Immersion Media  January 2010 - February 2012

Skills
Social Media, Marketing Communications, Public Relations, Sponsorship, Event Planning, Press Releases, Social Media Marketing, Event Management, Media Relations, Advertising, Facebook, Social Networking, Marketing Strategy, Relationship Marketing, Marketing, Brand Development, Integrated Marketing, Leadership

Education
Brock University   2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing

Mohawk College   2011 — 2012
Post Grad Diploma, Public Relations

Experience
Imagination Dental Solutions   February 2012 - Present
CPLF   June 2009 - April 2012
Ricoh Canada Inc.   1992 - 2006
Konica Business Machines  1989 - 1991
Garand Homes   1985 - 1988
Deneault Sales Consultants   1984 - 1987

Skills
Solution Selling, Managed Print Services, Direct Sales, Sales Process, Selling, Salesforce.com, Sales Management, Cold Calling, Sales Presentations, Sales, Professional Services, Business Development, SaaS, Contract Negotiation, Strategic Partnerships, Strategy, Sales Operations, Account Management

Education
Carleton University
B.A., Political Science

Southern Alberta Institute of Technology
sales and marketing courses

St. Francis Xavier University
general with concentration in Business Admin

York University
French Language Bursary Program

Experience
BlueCat  May 2015 - September 2015
Ricoh Canada Inc.   September 2014 - December 2014
Atlas Copco  January 2014 - April 2014
Rogers Communications  April 2012 - August 2013
Hudson's Bay Company  May 2008 - April 2012

Skills
Marketing Strategy, Marketing Communications, B2B Marketing, Competitive Analysis, Market Research, Creative Writing, Teamwork, Microsoft Office, Management, Time Management, Team Leadership, Customer Service, Retail, Data Analysis, Direct Sales, Microsoft Excel, Analysis, Public Speaking, Project Management, Client Relationship...

Education
DeGroote School of Business, McMaster University   2013 — 2015
Master of Business Administration (MBA), Marketing

Carleton University   2006 — 2011
B.A., Economics

Al Nahda National School   2002 — 2004
GCE 'A' Levels

Experience
Ricoh Canada Inc.   April 2008 - Present
Ricoh Canada Inc.   April 2006 - April 2008
Lexmark Canada  2000 - 2005

Skills
Managed Print Services, Document Imaging, Solution Selling, Sales Process, Managed Services, Direct Sales, B2B, Professional Services, Account Management, New Business Development, Sales Management, Major Accounts, Salesforce.com, Channel, Document Management, Sales Operations, Key Account Management, RFP, Selling, Sales

Education
DeVry Institute of Technology   1989 — 1992
Electronics Engineering Technology Diploma, Electrical, Electronic and Communications Engineering Technology/Technician

Experience
Inforica Inc   November 2014 - Present
Ricoh Canada Inc.   2014 - 2015
Ricoh Canada Inc.   2014 - 2015
Inforica  September 2010 - November 2014
Inforica  April 2010 - September 2010
Inforica  July 2008 - July 2010
TriVium Systems  November 2005 - July 2008
C-Cubed Solutions   December 2002 - September 2003

Skills
Technical Service..., Software Solution..., IT Strategy, Technology Consulting, Technical Account..., Integration, Requirements Analysis, Software Development, .NET, C, Microsoft CRM, Problem Solving, Application Development, Troubleshooting, Business Intelligence, SaaS, Microsoft Dynamic CRM, Project Management, Full SDLC, Agile Project Management

Education
Christ College - Bangalore
MCA, Computer Applications

NIIT Bangalore

St. Josephs College of Arts and Science
B.Sc., Physics, Mathematics, Computer Science

St. Germains Bangalore

Experience
PwC  June 2015 - Present
PricewaterhouseCoopers  July 2011 - June 2015
PwC  November 2013 - December 2014
Head2Head  2010 - 2012
Aon Hewitt  February 2011 - July 2011
PriceWaterhouse Coopers  October 2010 - February 2011
Ricoh Canada Inc.   November 2007 - September 2010
CIBC Mellon  July 2004 - November 2007
Spherion  January 2003 - July 2004
Sun Life Financial  February 1998 - January 2003

Skills
Talent Acquisition, Recruiting, Human Resources, Interviews, Onboarding, Applicant Tracking..., Training, Personnel Management, Employee Training, Employee Benefits, New Hire Orientations, Contract Recruitment, Screening, Leadership, Temporary Placement, Management, Payroll, PeopleSoft, Hiring

Education
Conestoga College   2000 — 2005
Human Resources Management

Experience
Ricoh Canada Inc.   March 2013 - Present
Systemgroup Inc   October 2011 - March 2013
Systemgroup Inc   2011 - 2012
S.A. Armstrong Limited   October 2001 - October 2011
Husky Injection Molding Systems  1999 - 2001

Skills
Project Management, Process Improvement, MS Project, ERP, SDLC, Manufacturing, Program Management, Integration, Business Analysis, Business Intelligence, Change Management, ITIL, Software Project..., Strategic Planning, Project Planning, Product Development, Team Leadership, PMP, Testing, Engineering

Education
Dalhousie University   1983 — 1986
Bachelor of Engineering (B.Eng.), Mechanical Engineering

Technical University of Nova Scotia (TUNS)   1983 — 1986
B.eng, Mechanical Engineering

University College of Cape Breton   1981 — 1983
Diploma, Engineering

Experience
Ricoh Canada Inc.   May 2013 - Present
Delcom Solution  December 2006 - April 2013
ATS  December 2005 - December 2006
CBM informatique   April 1997 - March 2003

Skills
Managed Print Services, Salesforce.com, Sales, Document Imaging, Account Management, Managed Services, Customer Satisfaction, Direct Sales, Management, Selling, New Business Development, Cold Calling, Solution Selling, Sales Management, B2B, Pre-sales, Major Accounts, Sales Presentations, Sales Process, Document Management, Team Leadership, Sales Operations, CRM, Business Development, SaaS, Sales Force Development, Key Account Management, Channel Partners, Professional Services, Enterprise Software, Cloud Computing, Customer Service

Education
CDI College   1996 — 1997
College, Analyst Programmer

Polyvalente St-Jérôme   1990 — 1993
DES

Experience
Ricoh Canada Inc.   November 2014 - Present
Rogers Communications  March 2014 - October 2014
Shoppers Drug Mart  December 2013 - March 2014
Teamrecruiter.com  July 2009 - April 2013
CBC Radio  April 2009 - July 2009
CBC Television  December 2008 - March 2009
PT. Mitra Adiperkasa, Tbk   December 2004 - March 2006

Skills
Microsoft Excel, CRM, Access, Analysis, Human Resources, Teamwork, Microsoft Office, HRIS, Management, Customer Service, Employee Relations, Vendor Management, Outlook, Microsoft Word, Onboarding, Accounts Receivable, QuickBooks, SAP, Team Management

Education
Metro College, Toronto   2013 — 2013
College Certified, SAS Programming

Ryerson University   2012 — 2012
SQL Server and Reporting Studio

George Brown College   2007 — 2008
Postgraduate Certificate, Marketing

Universitas Bina Nusantara (Binus)   2000 — 2004
BSc, Computerized Accounting System

Experience
Precision HME   September 2012 - Present
Sutton Group Preferred Realty Inc., Brokerage   March 2008 - December 2012
Oliver & Associates   2003 - 2008
Vintner's Cellar   1997 - 2001
Ricoh Canada Inc.   1989 - 1997

Skills
Troubleshooting, Customer Service, Customer Satisfaction, Customer Retention, Budgets, Marketing, Negotiation, Sales Management, Sales, Marketing Strategy, Contract Negotiation, Selling, Team Building, Sales Operations, Referrals

Education
Fanshawe College   1976 — 1978
Electronics Engineering Technician, electronics

G.A. Wheable Secondary School   1971 — 1976

Experience
Mercana Art Decor  December 2014 - Present
Ricoh Canada Inc.   March 2014 - May 2014
Meeting Professionals International  September 2012 - May 2014
Sherwin-Williams Paints  May 2013 - December 2013
Vancouver International Salsafestival   January 2010 - June 2012
Spoonk Space Inc.   April 2011 - November 2011
Southwestern Advantage  January 2010 - September 2010
University of Washington  July 2009 - September 2009
Temporarily Yours  April 2008 - August 2008
Edgebrook Club   April 2007 - August 2008

Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Social Media, Time Management, Public Speaking, Non-profits, Event Management, Leadership, New Business Development, Project Planning, CRM, Marketing, Social Networking

Education
British Columbia Institute of Technology / BCIT   2012 — 2014
Diploma in Marketing Management, Marketing Management - Professional Sales, Honors Graduate

The University of British Columbia   2007 — 2010
Economics, Commerce

Université Jean Moulin (Lyon III)   2009 — 2009
License, Economics, French, English

Experience
Parmalat Canada  October 2011 - Present
Ricoh Canada Inc  December 2009 - September 2011
Flextronics Calgary   2004 - April 2009
Nortel Networks  2002 - 2004
Nortel Networks  2001 - 2002
Nortel Networks  1999 - 2001

Skills
Process Improvement, Manufacturing, Materials Management, Sales Management, Supply Chain, Supply Chain Management, Forecasting, Cross-functional Team..., Supply Management, Negotiation, Continuous Improvement

Education
DeVry Institute of Technology   1996 — 1999
BSc, Electronics Engineering Technology

Experience
Ricoh Canada Inc.   March 2013 - July 2014
Total Services Limited   August 2012 - March 2013
Canon Canada  August 2010 - July 2012
Crowfoot Ford Sales Limited   April 2010 - August 2010

Skills
Sales Management, New Business Development, Consultative Selling, Negotiation, Cold Calling, Microsoft Office, Excel, Selling, Team Leadership, Event Management, Forecasting, B2B, Solution Selling, Training, Microsoft Excel, Sales, Account Management, Marketing Strategy, Business Development, Business Strategy, Sales Presentations, Customer Satisfaction, Team Building, Customer Service, Competitive Analysis, Direct Sales, Managed Print Services, Management, Customer Retention, Contract Negotiation, Sales Operations, Salesforce.com, CRM, Marketing, Coaching, Sales Process, Recruiting, Public Relations, Building Relationships, Key Account Management, Business Planning, Lead Generation, Product Marketing, Marketing Communications, Strategic Planning, Leadership, Sales Force Development, Market Research, Strategy

Education
University of Bucharest
Psichology, Psychology

Experience
Ricoh Canada Inc.   December 2013 - Present
Self Employed - Multi Channel Communications   November 2012 - December 2013
Canada Post  January 2002 - October 2012
Canada Post  2002 - 2011
IBM Canada Ltd.  January 1994 - January 2002
IBM Canada Ltd.  October 1990 - December 1993
IBM Canada Ltd.  May 1979 - October 1990

Skills
Solution Selling, Account Management, Change Management, New Business Development, Strategic Planning, Team Leadership, Product Management, Business Analysis, Outsourcing, Sales Management, Business Development, Multi-channel Marketing, Product Development, Program Management, Process Improvement, Logistics, Operations Management, Team Building, Business Process..., Customer Experience, Strategic Partnerships, Strategy, B2B, Business Strategy, Cross-functional Team..., Sales, CRM, Intuitive Leadership

Education
Algonquin College of Applied Arts and Technology   1976 — 1979
Diploma, Electrical, Electronic and Communications Engineering Technology/Technician

Experience
Bank of America  September 2010 - Present
Bank of America  October 2009 - September 2010
Bank of America  May 2008 - November 2009
Ricoh Canada Inc.   October 2006 - April 2008
IBM Canada Ltd.  March 2006 - October 2006
Accenture  August 2001 - March 2005

Skills
Vendor Management, Business Process, Process Improvement, Financial Analysis, Business Analysis, Banking, Project Management, Business Strategy, SDLC, Risk Management, Software Project..., Visio, Business Process..., Management, Credit Cards

Education
Ateneo de Manila University
BA, Management Economics

Loyola Marymount University
MBA

Experience
Ricoh Canada Inc.   May 2012 - Present

Skills
Leadership, Strategic Planning, Document Management, Lotus Notes, Salesforce.com, Visio, Access, SharePoint, Software Documentation, Process Improvement, Account Management, Business Process, Team Leadership, Database Administration, Customer Service, Change Management, Enterprise Software, CRM, Sales Process, Selling, B2B, Sales Operations, Training, Management, Sales

Education
George Brown College
Computer Programming

York University
Computer Science

Experience
Ricoh Americas Corporation  April 2008 - Present
Ricoh Canada Inc.   April 2008 - Present
Ricoh Canada Inc.   June 2000 - April 2008

Skills
Process Improvement, Managed Print Services, Document Imaging, Business Process..., Change Management, Team Leadership, Document Management, ISO 27001, Iso 9000, ISO 14001, ISO, Continuous Improvement, Leadership, IT Service Management, Cloud Computing, Information Security..., Solution Selling, ITIL, Account Management, Business Process, Pre-sales, Management, Information Security, Business Strategy, IT Strategy, Business Development, Professional Services, Sales Process

Education
Carleton University   1981 — 1983
Electronics Technologist, Engineering

RCA   1978 — 1981
BA

Algonquin College of Applied Arts and Technology

Hillel Academy

Hillel Academy

Experience
Salesforce  March 2015 - Present
Ricoh Canada Inc.   September 2003 - Present
Document Direction Limited Partnership - Ricoh Canada Inc.   September 2003 - February 2006
Saturn 18 Technologies   January 2002 - August 2003

Skills
Direct Sales, Major Accounts, Sales, Cold Calling, Managed Print Services, Solution Selling, Sales Management, B2B, Sales Process, New Business Development, Account Management, Salesforce.com, Selling, Strategic Planning, Business Strategy, SaaS, Strategic Partnerships, Marketing Strategy, Professional Services, Managed Services, Business Development, Management, Sales Presentations

Education
Ivey Business School at Western University   2009 — 2011
MBA, Marketing, Strategy

York University   1998 — 2003
Hons. BA, Psychology, Economics

Thornlea

Experience
Ricoh Canada Inc.   December 2013 - Present
ACCO Brands  August 2013 - November 2013
Xerox  June 2011 - June 2013
Corrpro Canada  July 2008 - February 2011
Corrpro Canada  October 2006 - June 2008
Goodwill Industries of Alberta  January 2007 - August 2007
Magna Powertrain  July 2006 - August 2006

Skills
Troubleshooting, Electronics, Microcontrollers, Testing, Wireless, Instrumentation, PCB design, Inspection, FPGA, Sensors, Commissioning, Soldering, Power Systems, Technical Support, Microsoft Office, Calibration, Maintenance & Repair, Computer Hardware, Engineering, Data Acquisition, Automation, Materials

Education
Cape Breton University   2005 — 2006
Bachelor's degree, Instrumentation and Computer Systems Design, Program Avg: 83%, Presidents List

Cambrian College   2002 — 2005
Diploma, Electronics Engineering Technology, GPA : 3.83/4.00, Dean's List

B.V Bhavans, Andheri   2000 — 2002
HSC, Science, first and second year junior college in PCMB

Experience
Wajax Equipment  January 2015 - Present
Brainhunter / Zylog Systems Canada   November 2013 - July 2014
Ricoh Canada Inc.   February 2011 - August 2013
VOLT ELECTRONICS   2007 - 2011
GE Healthcare  May 2002 - November 2007
Body Blue   1997 - 2001

Skills
Account Management, Biomedical Engineering..., PLC Programming, Solution Selling, Medical Imaging, Customer Retention, Customer Satisfaction, New Business Development, Professional Services, Sales Operations, Selling, Software Documentation, Strategic Partnerships, Troubleshooting, Direct Sales, Sales Process, Sales, Business Development, Customer Service, Management, Strategy

Education
Humber College
ELECTRONICS ENGINEERING TECHNOLOGIST, ELECTRONICS

Lakehead University
EET, Electrical and Electronics Engineering

Experience
Ricoh Canada Inc.   May 2004 - Present
Canadian Tire Financial Services  January 2001 - June 2004
Bell Mobility  1995 - 1998

Skills
Call Centers, Customer Retention, Customer Experience, Workforce Management, Customer Satisfaction, Process Improvement, Forecasting, Business Analysis, Customer Service, Technical Support, Team Leadership, Solution Selling, Salesforce.com, Troubleshooting, Contact Centers, CRM

Education
Concordia University   1979 — 1982
Bachelor of Commerce (B.Com.), Statistics

St Thomas   1971 — 1973

Experience
RBC  July 2013 - Present
GE Canada  September 2011 - July 2013
GE Capital  March 2009 - September 2011
Textron Financial  June 2005 - March 2009
Ricoh Canada Inc.   March 2004 - July 2005
Citi Capital  1999 - 2004

Skills
Finance, Portfolio Management, Financial Analysis, Risk Management, Credit, Forecasting, Credit Analysis, Account Management, Accounts Receivable, Account Reconciliation, Financial Reporting, Customer Satisfaction, Budgets, Banking, Analysis, Accounting, Process Improvement, Management, Training, Leadership, Negotiation, Commercial Lending

Education
Aveta Business Institute   2011 — 2011
Certified Black Belt, Six Sigma Lean

Dawson College

Experience
Ricoh Canada Inc.   August 2011 - Present
Canada Bread Company, Ltd.   September 1998 - May 2011
Canada Bread Company Limited  1998 - 2011

Skills
Bookkeeping, Journal Entries, Quickbooks, Accounting, Reconciliation, Account Reconciliation, SAP, Cost Accounting, General Ledger, Financial Reporting, Forecasting, Accounts Receivable, QuickBooks, Management, Financial Accounting, Variance Analysis, Accounts Payable, Internal Controls

Education
Certified General Accountants of Ontario   1997 — 2010
CGA, Accounting

Athabasca University   2005 — 2009
BA-Management, Business

Experience
Kick the Bricks Home Inspections   August 2014 - Present
McMillan LLP  September 2011 - Present
Ricoh Canada Inc.   December 2009 - September 2011

Skills
Document Management, Employee Relations, Outlook, Human Resources, Performance Management, Conflict Resolution, Recruiting, Customer Service, Contract Negotiation, Facilities Management

Education
University of Toronto   2012 — 2012
Facilities Planning and Management

Athabasca University
Bachelor of Science, Human Science

Fleming College

Experience
Pitney Bowes  January 1998 - January 2008
Norman Wade Company Limited   January 1996 - January 1998
Savin Canada Inc   January 1993 - January 1996
Ricoh Canada Inc  January 1990 - January 1992
authorized Panasonic dealer   January 1988 - January 1990
Custom Computer Services  January 1987 - January 1988
Litton Systems  January 1986 - January 1986
Rockwell International  January 1985 - January 1986

Skills
Customer Service

Education
George Brown College
Electronics Engineering Technician Diploma

Experience
Ricoh Canada Inc.   May 2015 - Present
Icarus Resto Bar   June 2014 - May 2015
A 2 Z Cash and Carry Inc.   May 2013 - May 2014
Martha Street Clothing   September 2008 - January 2012

Skills
PowerPoint, Customer Service, Research, Microsoft Word, Microsoft Office, Time Management, Management, Sales, Marketing, Coaching, Public Speaking

Education
Saint Mary's University   2008 — 2012
Bachelor of Arts (4 yr. B.A.), Criminology

Fanshawe College   2014 — 2015
Project Management

Experience
President's Choice Financial  August 2015 - Present
Ricoh Canada Inc.   November 2014 - June 2015
Vancouver Observer   January 2014 - April 2014
Kwantlen Polytechnic University  June 2011 - December 2011
Best Buy  July 2006 - December 2010
Kwantlen Polytechnic University Rotaract Club   January 2007 - November 2010

Skills
Video Editing, Marketing, Journalism, Communications, Marketing Research, Sales, Writing, Microsoft Office, Dreamweaver, Adobe Photoshop, Research, Teamwork, Photojournalism, Proofreading, Communication, Interviews, Business Development, Blogging, Management, Social Media, Time Management, Consulting, Customer Relations, Presentations, Editing, Social Networking, Public Relations, Public Speaking, Team Leadership, Leadership, Creative Writing, Salesforce.com, Customer Service, Budgets, Marketing Communications, Strategic Communications, Customer Satisfaction, Corporate Communications, Strategy, B2B, Digital Media, Adobe Creative Suite, CRM, Marketing Strategy, Copy Editing, Photography, Market Research, Copywriting, Brand Development, Customer Retention

Education
Kwantlen Polytechnic University   2009 — 2014
Bachelor's Degree, Media Communication and Journalism

Kwantlen Polytechnic University   2010 — 2013
Diploma, Marketing Management

Edwardes College   2004 — 2005
A Levels