Right Now Technologies
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, MT Headquarters: Bozeman, MT Ceased operations: October 24, 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
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Right Now Technologies Employees
Gallatin Valley Carpet One April 2015 - Present
Gallatin Valley Furniture Carpet One March 2014 - Present
The Flooring Place, Inc. November 2003 - March 2014
Cutthroat Communications September 2001 - December 2002
Right Now Technologies 1999 - 2001
Gallatin Valley Furniture Carpet One 1991 - 1999
Skills
Customer Relations, Account Management, Customer Service, New Business Development, Strategic Planning, Contract Negotiation, Consultative Selling, Sales Management, Selling, Excel, Problem Solving, Contract Negotiations, Word, Business Strategy, Fundraising, PowerPoint, Pricing, Team Leadership, Inventory Management, Telecommunications, Negotiation, Business Planning, B2B, Direct Sales, Forecasting, Team Building, Sales Process, Start-ups, Key Account Management, SaaS, Cold Calling, Customer Experience, Territory, Solution Selling, Sales Presentations, Customer Satisfaction, Sales Operations, Customer Retention, Key Account Development, Closing Deals, Vendor Relations, Contract Management, Market Penetration, Quotas, Territory Planning, Sales Pipeline..., National Account..., Closing Skills, Account Penetration, Complex Sales
Education
Montana State University-Bozeman 1985 — 1990
Bachelor's of Science, Business Finance with Economics Minor
Billings West High 1982 — 1985
Perspective Partners June 2012 - Present
Teleperformance, USA December 2011 - June 2012
CIBER, Inc. October 2011 - December 2011
Right Now Technologies January 2008 - September 2011
Rochester Institute of Technology October 2004 - 2008
CIBER July 2004 - September 2004
Xerox March 2002 - July 2004
Real Time Enterprises October 2001 - January 2002
Nortel Networks June 1993 - September 2001
Real Time Enterprises, Inc. 2001 - 2001
Skills
Java, SQL, Unix, Perl, PHP, HTML, Tomcat, Ant, Eclipse, J2EE, UML, CRM software, XML, VXML, windows, Java Enterprise Edition, C, CRM, Enterprise Software, JavaScript, Mobile Devices, Shell Scripting, Software Development, Web Services
Education
Rochester Institute of Technology 2004 — 2007
M.S., Software Development and Management
RIT 1990 — 1994
B.S., Computer Engineering
Bozeman Lodge December 2010 - Present
Alltel Wireless December 2005 - December 2010
Big Sky Carvers and Warm Springs Productions 2001 - 2005
Right Now Technologies 1999 - 2000
Western Wireless 1993 - 1998
Skills
Sales Management, Team Building, Customer Satisfaction, Fundraising, Event Management, Negotiation, Retail, Contract Negotiation, Marketing Communications, Team Leadership, Social Networking, Inventory Management, Leadership Development, Training, Business Development, Operations Management, Microsoft Office, Hiring, Social Media, Strategic Planning, Public Relations, Recruiting, New Business Development, Account Management, Time Management, Marketing, Budgets, Marketing Strategy, Sales, Public Speaking, Direct Sales, Small Business, Employee Relations, Market Research, Entrepreneurship, Business Planning, PowerPoint, Online Advertising, Email Marketing, Project Planning, Direct Marketing, Trade Shows, Nonprofits, Project Management, Strategic Partnerships, Program Management, Media Relations, Community Outreach, Product Marketing, Marketing Management
Education
Montana State University-Bozeman 1990 — 1992
Psychology
Montana State University-Bozeman 1980 — 1984
Interior Design
Northern Arizona University 1979 — 1980
Interior Design
The Stringham Group August 2014 - Present
Oracle Service Cloud - RightNow October 2012 - August 2014
Right Now Technologies June 2008 - October 2012
The Stringham Group April 2007 - June 2008
Deer Park Group, Inc. December 2006 - June 2008
Tatum LLC April 2006 - June 2008
Frontrunner Network Systems April 2007 - October 2007
Customer Cubed December 2006 - April 2007
The Stringham Group April 2001 - April 2007
RSM McGladrey August 1998 - April 2001
Skills
Call Center, Integration, Networking, Strategy, Telecommunications, Project Management, CRM, Outsourcing, CTI, Quality Control, Process Improvement, Management, Customer Experience, Professional Services, Leadership, Recruiting, Product Management, SaaS, Training, Analytics, Enterprise Software, Management Consulting, Start-ups, Business Analysis, VoIP, Team Leadership, New Business Development, Call Centers, Business Development, Strategic Partnerships, Budgets, Contact Centers, Project Planning, Cross-functional Team..., Change Management, Consulting, Program Management, Account Management, Forecasting, Negotiation, Cloud Computing, Selling, Solution Selling, Business Process..., Business Intelligence, Vendor Management, Business Process, Pre-sales, Salesforce.com, Strategic Planning
Education
Saint Mary's University of Minnesota 1967 — 1971
BA, History, Philosophy
The Social Den May 2011 - Present
Right Now Technologies 1999 - 2001
Skills
Social Media, Creative Writing, Web Design, Blogging, Idea Generation, Volunteering
Education
University of Montana 2005 — 2007
BA, English - Creative Writing
Montana State University-Bozeman 2002 — 2005
BA, Business
Oracle January 2012 - Present
Oracle January 2012 - Present
Right Now Technologies August 2009 - January 2012
ABC Group LLC October 2003 - September 2009
Autodesk July 2002 - October 2003
PeopleSoft 2001 - 2003
Peoplesoft 1999 - 2000
PeopleSoft Consulting 1998 - 1999
PeopleSoft - Southeast 1997 - 1998
Peoplesoft Consulting 1997 - 1998
Skills
ERP, Management Consulting, Manufacturing, Financial Services, Marketing, Telecommunications, Personnel Management, Business Services, Software Product..., Federal Government, Industrial Sector, SaaS, Project Management, CRM, Cross-functional Team..., Program Management, Business Process..., Business Intelligence, Product Management, Enterprise Software, Integration, Professional Services, Strategy, Management, Consulting, Leadership
Education
Towson University 1985 — 1989
BS
University of Maryland - Towson State
Equinix June 2014 - Present
Sigona 2014 - 2014
Acclarent October 2012 - June 2013
AC Square, Inc. March 2012 - July 2012
Right Now Technologies October 2011 - December 2011
County of San Mateo 2006 - 2009
Accountemps 2007 - 2007
San Bruno Auto Center 2003 - 2006
Rudolph and Sletten, Inc. 2000 - 2003
Appleone Employment Agency 1995 - 2000
Skills
Accounting, Accounts Receivable, Financial Reporting
Education
Cal State Hayward 1986 — 1988
Business Administration/Accounting
College of San Mateo 1982 — 1986
Associates of Arts, Business Administration/Accounting
Universidad Autónoma de Zacatecas
ThinkDeeply January 2014 - Present
Right Now Technologies November 2007 - August 2012
Classified Ventures May 2000 - October 2007
New Boston Systems September 1997 - March 2000
The Amethyst Corporation January 1994 - August 1997
Skills
Business Intelligence, SaaS, Cloud Computing, Agile Methodologies, Analytics, SQL, Software Project..., Software Development, Enterprise Software, Enterprise Architecture, SDLC
Education
University of Illinois at Chicago 1986 — 1993
B.S., Computer Engineering
ECFIRST March 2012 - Present
Health Technology Services April 2010 - March 2012
Bacterin International, Inc. April 2010 - March 2011
ProPharma Group September 2009 - April 2010
Bozeman Deaconess Health Services June 2007 - September 2008
Right Now Technologies 2005 - 2007
Skills
System Administration, DNS, Active Directory, Cloud Computing, Network Administration, HIPAA, Compliance Management, Business Continuity, Servers, Windows Server, Disaster Recovery, Security, Help Desk Support
Education
Montana Tech-College of Technology 2011 — 2013
Certificate in Informatics, Health Information Technology
Tulane University - A.B. Freeman School of Business 1995 — 1999
bsm, management
Ebby Halliday, Realtors January 2012 - Present
Byrne Medical Inc January 2011 - September 2011
Hollister, Incorporated January 2009 - January 2011
Hollister Incorporated January 2006 - December 2008
Hollister, Incorporated February 2005 - December 2005
Coloplast March 2003 - February 2005
RightNow March 2001 - January 2003
Right Now Technologies October 2000 - February 2001
Beiersdorf, Inc. March 1986 - October 2000
Skills
National Accounts,..., Sales Management, Account Management, Sales Operations, Selling, New Business Development, Sales, Strategy, Contract Negotiation, Management, Pricing, Strategic Planning, Leadership, Business Planning, Negotiation, Budgets, Medical Devices, Training
Education
The University of Texas at Dallas
Bachelor of Arts, Management