RightNow Company
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, MT Headquarters: Bozeman, MT Ceased operations: October 24, 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
RightNow List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at RightNow. You can filter them based on skills, years of employment, job, education, department, and prior employment.
RightNow Salaries. You can even request information on how much does RightNow pay if you want to. Learn about salaries, pros and cons of working for RightNow directly from the past employees.
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RightNow Employees
Employee
Years
Job
Industry
Sharyn Sears Sharyn Sears's RightNow Experience February 2004 - 2004
Job Content Marketing Professional
Industry Marketing and Advertising
Experience
VMware January 2012 - Present
RightNow (now Oracle) January 2006 - March 2011
Montana State University January 2003 - May 2009
RightNow February 2004 - 2004
Waggener Edstrom January 1995 - January 2003
Megatest March 1990 - January 1994
Skills
Customer Reference..., Case Studies, Public Relations, Product Development, Writing, Press Releases, Product Marketing, Strategic Partnerships, Customer Reference, Enterprise Software, Marketing, CRM, SaaS, B2B, Creative Direction, Strategy, Social Media, Management, Cloud Computing, Marketing Communications
Education
Montana State University-Bozeman 2002 — 2003
MA, History
California Polytechnic State University-San Luis Obispo
BS, Journalism
VMware January 2012 - Present
RightNow (now Oracle) January 2006 - March 2011
Montana State University January 2003 - May 2009
RightNow February 2004 - 2004
Waggener Edstrom January 1995 - January 2003
Megatest March 1990 - January 1994
Skills
Customer Reference..., Case Studies, Public Relations, Product Development, Writing, Press Releases, Product Marketing, Strategic Partnerships, Customer Reference, Enterprise Software, Marketing, CRM, SaaS, B2B, Creative Direction, Strategy, Social Media, Management, Cloud Computing, Marketing Communications
Education
Montana State University-Bozeman 2002 — 2003
MA, History
California Polytechnic State University-San Luis Obispo
BS, Journalism
Judy Frohman Judy Frohman's RightNow Experience 2008 - April 2012
Job Bus & Sys Integration Consultant
Industry Computer Software
Experience
Accenture July 2014 - Present
YWCA USA February 2014 - July 2014
Oracle March 2012 - June 2014
RightNow 2008 - April 2012
e4e Business Solutions January 2006 - March 2008
e4e Technical Support January 2003 - December 2005
Mountaintop Systems January 2002 - December 2003
e4e Technical Support January 1999 - December 2001
Becton Dickinson January 1996 - December 1998
Becton Dickinson January 1992 - December 1995
Skills
Salesforce.com..., Business Process, Requirements Gathering, Software Documentation, Process Improvement, KCS, Training Delivery, Cloud Computing, CRM, Software Consulting, RightNow, Databases, Software Development, Agile Methodologies, Management, Microsoft SQL Server, Project Management, SaaS, XML, ERP, Software Engineering, .NET, Software Testing Life..., Team Leadership, Problem Solving
Education
Loyola University Maryland 1999 — 2003
M.B.A., Information Technology
Loyola University Maryland 1985 — 1991
M.E.S., Computer Science
Chatham University 1975 — 1979
B.A., Mathematics
Accenture July 2014 - Present
YWCA USA February 2014 - July 2014
Oracle March 2012 - June 2014
RightNow 2008 - April 2012
e4e Business Solutions January 2006 - March 2008
e4e Technical Support January 2003 - December 2005
Mountaintop Systems January 2002 - December 2003
e4e Technical Support January 1999 - December 2001
Becton Dickinson January 1996 - December 1998
Becton Dickinson January 1992 - December 1995
Skills
Salesforce.com..., Business Process, Requirements Gathering, Software Documentation, Process Improvement, KCS, Training Delivery, Cloud Computing, CRM, Software Consulting, RightNow, Databases, Software Development, Agile Methodologies, Management, Microsoft SQL Server, Project Management, SaaS, XML, ERP, Software Engineering, .NET, Software Testing Life..., Team Leadership, Problem Solving
Education
Loyola University Maryland 1999 — 2003
M.B.A., Information Technology
Loyola University Maryland 1985 — 1991
M.E.S., Computer Science
Chatham University 1975 — 1979
B.A., Mathematics
Jason Root Jason Root's RightNow Experience February 2010 - July 2010
Job Web Ninja at RedBrain Media
Industry Marketing and Advertising
Experience
Self-Employed April 2015 - August 2015
Elixiter June 2014 - November 2014
Spark R&D November 2012 - April 2014
Bloom Digital Media - USA July 2012 - October 2012
RightNow February 2010 - July 2010
Island Ink-Jet July 2006 - October 2007
WebEchoes LLC August 2004 - July 2006
Skills
Social Media Marketing, Customer Service, Website Development, Marketing, Digital Strategy, Wordpress, E-commerce, Marketing Automation, Git, SEM, HTML / CSS, Event Management, Event Planning, Microsoft Office, Photoshop, Windows, OS X, Linux / Unix, Salesforce.com, Magneto, Dreamweaver, Fishbowl Inventory, Marketing Strategy, Social Media, WordPress
Education
Montana State University-Bozeman 2005 — 2011
Bachelor’s Degree, Marketing
Self-Employed April 2015 - August 2015
Elixiter June 2014 - November 2014
Spark R&D November 2012 - April 2014
Bloom Digital Media - USA July 2012 - October 2012
RightNow February 2010 - July 2010
Island Ink-Jet July 2006 - October 2007
WebEchoes LLC August 2004 - July 2006
Skills
Social Media Marketing, Customer Service, Website Development, Marketing, Digital Strategy, Wordpress, E-commerce, Marketing Automation, Git, SEM, HTML / CSS, Event Management, Event Planning, Microsoft Office, Photoshop, Windows, OS X, Linux / Unix, Salesforce.com, Magneto, Dreamweaver, Fishbowl Inventory, Marketing Strategy, Social Media, WordPress
Education
Montana State University-Bozeman 2005 — 2011
Bachelor’s Degree, Marketing
Hyeong (Alex) Kim Hyeong (Alex) Kim's RightNow Experience June 2005 - February 2012
Job System Administrator at Northwest Multiple Listing Service
Industry Information Technology and Services
Experience
Northwest Multiple Listing Service August 2015 - Present
INetU Customer Centric Managed Hosting February 2014 - July 2015
Oracle March 2012 - November 2013
RightNow June 2005 - February 2012
RightNow July 2004 - June 2005
Zoot Enterprises November 2001 - July 2004
Skills
Windows Server, SaaS, Virtualization, Data Center, SharePoint, Servers, Linux, Disaster Recovery, Troubleshooting, SAN, Microsoft Exchange, VMware ESX, DNS, Active Directory
Education
Montana State University-Bozeman 1996 — 2001
Bachelor of Science (BS), Computer Science
Northwest Multiple Listing Service August 2015 - Present
INetU Customer Centric Managed Hosting February 2014 - July 2015
Oracle March 2012 - November 2013
RightNow June 2005 - February 2012
RightNow July 2004 - June 2005
Zoot Enterprises November 2001 - July 2004
Skills
Windows Server, SaaS, Virtualization, Data Center, SharePoint, Servers, Linux, Disaster Recovery, Troubleshooting, SAN, Microsoft Exchange, VMware ESX, DNS, Active Directory
Education
Montana State University-Bozeman 1996 — 2001
Bachelor of Science (BS), Computer Science
David Loia's RightNow Experience 2002 - 2011
Job VP of Worldwide Sales at Zenoss (We're Hiring Superstars)
Industry Computer Software
Experience
Zenoss 2014 - Present
Humantelligence 2013 - 2014
Next IT April 2012 - December 2013
Oracle 2011 - 2012
RightNow 2002 - 2011
Siebel Systems 1999 - 2002
Procter & Gamble 1992 - 1997
Skills
Cloud Computing, SaaS, Go-to-market Strategy, Product Management, Sales Management, Entrepreneurship, Management, Product Marketing, Business Alliances, Sales Operations, Leadership, Social Media, Customer Experience, Business Intelligence, Salesforce.com, RightNow, Demand Generation, Program Management, Marketing Automation, Marketing Management, Operations Management, Big Data, Product Strategy, Artificial Intelligence, Mobile Applications, Mobile Marketing, Alliances, Corporate Finance, Board Leadership, Corporate Branding, HR Transformation, Employee Surveys, Human Resources, Human Capital Management, Enterprise Software, CRM, Strategy, Professional Services
Education
Harvard Business School 1998 — 1999
MBA, Marketing, General Management
Stanford University 1989 — 1992
MS, Engineering
University of California, Santa Barbara
University of California, Santa Barbara
University of California, Santa Barbara
Zenoss 2014 - Present
Humantelligence 2013 - 2014
Next IT April 2012 - December 2013
Oracle 2011 - 2012
RightNow 2002 - 2011
Siebel Systems 1999 - 2002
Procter & Gamble 1992 - 1997
Skills
Cloud Computing, SaaS, Go-to-market Strategy, Product Management, Sales Management, Entrepreneurship, Management, Product Marketing, Business Alliances, Sales Operations, Leadership, Social Media, Customer Experience, Business Intelligence, Salesforce.com, RightNow, Demand Generation, Program Management, Marketing Automation, Marketing Management, Operations Management, Big Data, Product Strategy, Artificial Intelligence, Mobile Applications, Mobile Marketing, Alliances, Corporate Finance, Board Leadership, Corporate Branding, HR Transformation, Employee Surveys, Human Resources, Human Capital Management, Enterprise Software, CRM, Strategy, Professional Services
Education
Harvard Business School 1998 — 1999
MBA, Marketing, General Management
Stanford University 1989 — 1992
MS, Engineering
University of California, Santa Barbara
University of California, Santa Barbara
University of California, Santa Barbara
Joshua Shutz Joshua Shutz's RightNow Experience June 2007 - May 2009
Job Support Technician
Industry Telecommunications
Experience
Telx September 2013 - Present
Microsoft Corporation March 2011 - August 2013
Keynote Systems May 2009 - March 2011
RightNow June 2007 - May 2009
Software Spectrum/Insight June 2005 - July 2006
SHI International Corp. 2000 - 2005
Skills
Enterprise Software, Sales, SaaS, Solution Selling, Account Management, Microsoft Technologies, Software Industry, Positive Team Player, Partner Management, Cloud Computing, Business Development, Territory Penetration, Territory..., Territory Development, B2B, Territory Optimization, Direct Sales, Strategy, Selling, Professional Services, Sales Process, Lead Generation, Territory Account..., Salesforce.com, Channel Partners, Sales Operations, New Business Development, Demand Generation, Training, Sales Enablement, Cold Calling
Education
Bishop Ahr 1988 — 1992
College Prep, Liberal Arts and Sciences, General Studies and Humanities
Kean University
Telx September 2013 - Present
Microsoft Corporation March 2011 - August 2013
Keynote Systems May 2009 - March 2011
RightNow June 2007 - May 2009
Software Spectrum/Insight June 2005 - July 2006
SHI International Corp. 2000 - 2005
Skills
Enterprise Software, Sales, SaaS, Solution Selling, Account Management, Microsoft Technologies, Software Industry, Positive Team Player, Partner Management, Cloud Computing, Business Development, Territory Penetration, Territory..., Territory Development, B2B, Territory Optimization, Direct Sales, Strategy, Selling, Professional Services, Sales Process, Lead Generation, Territory Account..., Salesforce.com, Channel Partners, Sales Operations, New Business Development, Demand Generation, Training, Sales Enablement, Cold Calling
Education
Bishop Ahr 1988 — 1992
College Prep, Liberal Arts and Sciences, General Studies and Humanities
Kean University
Stephen Beery Stephen Beery's RightNow Experience August 2010 - March 2012
Job Senior Development Alchemist at DropTrip
Industry Computer Software
Experience
DropTrip June 2015 - Present
Oracle March 2014 - June 2015
Oracle March 2012 - March 2014
RightNow August 2010 - March 2012
Skills
Java, JavaScript, jQuery, PHP, French, Fortran, HTML5, CSS3, Construction, Software Quality..., HTML 5, CSS, Agile Methodologies, Testing, Web Development, XML, Software Documentation, Scrum, Cloud Computing, MySQL
Education
The University of Montana 2012 — 2013
Business Administration and Management, General
Benedictine College 2007 — 2010
BA Computer Science, BA French, Computer Science, French Studies, Criminology, Cum Laude
University of Puget Sound 2006 — 2007
Bachelor of Science (BS), Computer
DropTrip June 2015 - Present
Oracle March 2014 - June 2015
Oracle March 2012 - March 2014
RightNow August 2010 - March 2012
Skills
Java, JavaScript, jQuery, PHP, French, Fortran, HTML5, CSS3, Construction, Software Quality..., HTML 5, CSS, Agile Methodologies, Testing, Web Development, XML, Software Documentation, Scrum, Cloud Computing, MySQL
Education
The University of Montana 2012 — 2013
Business Administration and Management, General
Benedictine College 2007 — 2010
BA Computer Science, BA French, Computer Science, French Studies, Criminology, Cum Laude
University of Puget Sound 2006 — 2007
Bachelor of Science (BS), Computer
Rebecca Heinz Rebecca Heinz's RightNow Experience October 2004 - February 2012
Job License Consultant at Oracle
Industry Information Technology and Services
Experience
Oracle August 2012 - Present
Oracle March 2012 - July 2012
RightNow October 2004 - February 2012
Washoe Health System September 1989 - October 2000
Skills
Oracle, Business Analysis, Business Process..., ERP, Business Process
Education
California State University-Hayward 1984 — 1987
BS, Applied Psychology
Oracle August 2012 - Present
Oracle March 2012 - July 2012
RightNow October 2004 - February 2012
Washoe Health System September 1989 - October 2000
Skills
Oracle, Business Analysis, Business Process..., ERP, Business Process
Education
California State University-Hayward 1984 — 1987
BS, Applied Psychology
Daniel Douthit Daniel Douthit's RightNow Experience September 2011 - March 2012
Job Senior Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle August 2014 - Present
Oracle March 2012 - August 2014
RightNow September 2011 - March 2012
RightNow June 2010 - September 2011
Advanced Acoustic Concepts January 2009 - July 2010
Advanced Acoustic Concepts May 2005 - June 2010
Skills
Testing, Software Development, PHP, Linux, Cloud Computing, Scrum, Shell Scripting, Software Engineering, Unix, Quality Assurance, Technical Writing, Java, C, Apache, SDLC, TestPartner, SOAP, RightNow, Matlab, Maple, XML, Python
Education
Montana State University-Bozeman 2007 — 2010
Masters of Science, Mathematics
Montana State University-Bozeman 2000 — 2005
Bachelor of Science, Electrical Engineering, Mathematics
Oracle August 2014 - Present
Oracle March 2012 - August 2014
RightNow September 2011 - March 2012
RightNow June 2010 - September 2011
Advanced Acoustic Concepts January 2009 - July 2010
Advanced Acoustic Concepts May 2005 - June 2010
Skills
Testing, Software Development, PHP, Linux, Cloud Computing, Scrum, Shell Scripting, Software Engineering, Unix, Quality Assurance, Technical Writing, Java, C, Apache, SDLC, TestPartner, SOAP, RightNow, Matlab, Maple, XML, Python
Education
Montana State University-Bozeman 2007 — 2010
Masters of Science, Mathematics
Montana State University-Bozeman 2000 — 2005
Bachelor of Science, Electrical Engineering, Mathematics
Kim Scurry's RightNow Experience November 2007 - January 2010
Job Senior Director, Mergers & Acquisitions at Oracle
Industry Computer Software
Experience
Oracle June 2014 - Present
Independent Project Work February 2013 - May 2014
Wizbang April 2012 - May 2014
RightNow Technologies January 2010 - March 2012
RightNow November 2007 - January 2010
RightNow Technologies July 2006 - November 2007
RightNow December 2004 - July 2006
RightNow Technologies July 1999 - December 2004
Extended Systems October 1993 - June 1999
Skills
SaaS, Sales Compensation, Field Operations, Analytics, Operations Management, Sales Operations, Process Improvement, Enterprise Software, Business Process..., Lead Generation, Multi-channel Marketing, Cloud Computing, Demand Generation, Strategy, Sales Enablement, CRM, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Marketing, Management, Business Intelligence, Professional Services
Education
Duke University 1984 — 1988
BA
Loomis Chaffee School 1981 — 1984
Oracle June 2014 - Present
Independent Project Work February 2013 - May 2014
Wizbang April 2012 - May 2014
RightNow Technologies January 2010 - March 2012
RightNow November 2007 - January 2010
RightNow Technologies July 2006 - November 2007
RightNow December 2004 - July 2006
RightNow Technologies July 1999 - December 2004
Extended Systems October 1993 - June 1999
Skills
SaaS, Sales Compensation, Field Operations, Analytics, Operations Management, Sales Operations, Process Improvement, Enterprise Software, Business Process..., Lead Generation, Multi-channel Marketing, Cloud Computing, Demand Generation, Strategy, Sales Enablement, CRM, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Marketing, Management, Business Intelligence, Professional Services
Education
Duke University 1984 — 1988
BA
Loomis Chaffee School 1981 — 1984
Keri Jenkin Keri Jenkin's RightNow Experience February 2000 - May 2008
Job Principal Product Manager at Oracle
Industry Computer Software
Experience
Oracle July 2013 - Present
The Ridge Athletic Club November 2010 - Present
Oracle November 2012 - July 2013
Oracle March 2012 - November 2012
RightNow (acquired by Oracle) May 2008 - February 2012
RightNow February 2000 - May 2008
Skills
HTML, Documentation, Dreamweaver, Problem Solving, Technical Writing, Mentoring, SaaS, Customer Experience, Microsoft Office, Training Programs, Sales Enablement, Agile Methodologies, Management, Cloud Computing, Software Documentation, Program Management, Software Project..., Enterprise Software, CRM, Product Management, Process Improvement, Training, Leadership, Software Development, Training Leadership, Training Delivery
Education
Montana State University-Bozeman 1994 — 1999
Bachelor of Science, Animal Science, Techical Writing
Oracle July 2013 - Present
The Ridge Athletic Club November 2010 - Present
Oracle November 2012 - July 2013
Oracle March 2012 - November 2012
RightNow (acquired by Oracle) May 2008 - February 2012
RightNow February 2000 - May 2008
Skills
HTML, Documentation, Dreamweaver, Problem Solving, Technical Writing, Mentoring, SaaS, Customer Experience, Microsoft Office, Training Programs, Sales Enablement, Agile Methodologies, Management, Cloud Computing, Software Documentation, Program Management, Software Project..., Enterprise Software, CRM, Product Management, Process Improvement, Training, Leadership, Software Development, Training Leadership, Training Delivery
Education
Montana State University-Bozeman 1994 — 1999
Bachelor of Science, Animal Science, Techical Writing
Anna Hamilton Anna Hamilton's RightNow Experience October 2005 - March 2012
Job Director, Product Management at Oracle
Industry Information Technology and Services
Experience
Oracle June 2013 - Present
Oracle March 2012 - June 2013
RightNow October 2005 - March 2012
Wistek Providers October 2004 - October 2005
Affiliated Computer Services Inc January 2003 - October 2004
KPMG Consulting / BearingPoint October 1998 - January 2003
Skills
Requirements Analysis, Databases, Software Documentation, SDLC, Oracle, SaaS Pricing Strategy, Customer Advocacy..., SaaS Operarations, SaaS Data and Metrics, Enterprise Software, Product Management, Solution Selling, Business Analysis, Business Intelligence
Education
Carroll College 1997 — 2002
Bachelor of Arts (B.A.), Software Engineering
Oracle June 2013 - Present
Oracle March 2012 - June 2013
RightNow October 2005 - March 2012
Wistek Providers October 2004 - October 2005
Affiliated Computer Services Inc January 2003 - October 2004
KPMG Consulting / BearingPoint October 1998 - January 2003
Skills
Requirements Analysis, Databases, Software Documentation, SDLC, Oracle, SaaS Pricing Strategy, Customer Advocacy..., SaaS Operarations, SaaS Data and Metrics, Enterprise Software, Product Management, Solution Selling, Business Analysis, Business Intelligence
Education
Carroll College 1997 — 2002
Bachelor of Arts (B.A.), Software Engineering
Kristina Lindstrom's RightNow Experience August 2011 - January 2012
Job Manager, Sales Operations at NetSuite
Industry Consumer Services
Experience
NetSuite January 2015 - Present
NetSuite July 2013 - January 2015
Oracle I RightNow Technologies January 2012 - July 2013
RightNow August 2011 - January 2012
RightNow June 2011 - August 2011
Hertz July 2010 - June 2011
Skills
Sales Operations, Leadership, Microsoft Office, Microsoft Excel, Management, Teamwork, RightNow, Analysis, Business Development, Communication, Oracle Fusion, Cloud Computing, Sales Process, Account Management, Organization, Oracle Fusion Middleware, SaaS, Customer Experience, Salesforce.com, Solution Selling, Human Resources, Multicultural, Sales Intelligence, NetSuite, Training, Enterprise Software, Sales, CRM, Strategy, Employee Training, DocuSign
Education
California State Polytechnic University-Pomona 2007 — 2010
Bachelor of Science (B.S.), Business Administration
NetSuite January 2015 - Present
NetSuite July 2013 - January 2015
Oracle I RightNow Technologies January 2012 - July 2013
RightNow August 2011 - January 2012
RightNow June 2011 - August 2011
Hertz July 2010 - June 2011
Skills
Sales Operations, Leadership, Microsoft Office, Microsoft Excel, Management, Teamwork, RightNow, Analysis, Business Development, Communication, Oracle Fusion, Cloud Computing, Sales Process, Account Management, Organization, Oracle Fusion Middleware, SaaS, Customer Experience, Salesforce.com, Solution Selling, Human Resources, Multicultural, Sales Intelligence, NetSuite, Training, Enterprise Software, Sales, CRM, Strategy, Employee Training, DocuSign
Education
California State Polytechnic University-Pomona 2007 — 2010
Bachelor of Science (B.S.), Business Administration
Dawnette Osen Dawnette Osen's RightNow Experience May 2010 - December 2011
Job Credit Manager at Simms Fishing Products
Industry Apparel & Fashion
Experience
Simms Fishing Products January 2013 - Present
The Ellen Theatre 2012 - 2014
Summit Resource Imports January 2012 - December 2012
RightNow May 2010 - December 2011
RightNow Technologies September 2009 - May 2010
Kiewit Pacific (Peter Kiewit & Sons) July 2009 - August 2009
Montana State University May 2008 - June 2009
Quantel USA (Formerly Big Sky Laser) July 2008 - April 2009
Big Sky Laser Technologies December 2006 - July 2008
Leslie's Hallmark April 2004 - December 2006
Skills
HTML, Microsoft Word, Spreadsheets, Payroll, Management, Customer Service, Accounts Receivable, Invoicing, Training, Account Reconciliation, Human Resources, Accounting, Time Management, Sales, Accounts Payable, Digital Marketing, Databases, Microsoft Office, Interviews, Budgets, Analysis, Microsoft Excel, Access, PowerPoint
Education
Montana State University-Bozeman 2013 — 2014
Bachelor's Degree, Accounting
Montana State University-Bozeman 2004 — 2010
BS, Business Management
Simms Fishing Products January 2013 - Present
The Ellen Theatre 2012 - 2014
Summit Resource Imports January 2012 - December 2012
RightNow May 2010 - December 2011
RightNow Technologies September 2009 - May 2010
Kiewit Pacific (Peter Kiewit & Sons) July 2009 - August 2009
Montana State University May 2008 - June 2009
Quantel USA (Formerly Big Sky Laser) July 2008 - April 2009
Big Sky Laser Technologies December 2006 - July 2008
Leslie's Hallmark April 2004 - December 2006
Skills
HTML, Microsoft Word, Spreadsheets, Payroll, Management, Customer Service, Accounts Receivable, Invoicing, Training, Account Reconciliation, Human Resources, Accounting, Time Management, Sales, Accounts Payable, Digital Marketing, Databases, Microsoft Office, Interviews, Budgets, Analysis, Microsoft Excel, Access, PowerPoint
Education
Montana State University-Bozeman 2013 — 2014
Bachelor's Degree, Accounting
Montana State University-Bozeman 2004 — 2010
BS, Business Management
Alexandra Haslitt Alexandra Haslitt's RightNow Experience March 2010 - June 2012
Job Client Success Specialist Public Sector at Oracle
Industry Computer Software
Experience
Oracle June 2012 - Present
RightNow March 2010 - June 2012
ERA Landmark Real Estate 2006 - 2007
Steamboat Ski & Resort Corporation 2002 - 2005
Skills
Cold Calling, Customer Relations, Customer Service, Customer Experience, SaaS, Strategy, Direct Sales, Team Leadership, Management, Business Development, Sales Management, Lead Generation, Sales, Account Management, Solution Selling, CRM, Enterprise Software
Education
Auburn University 1998 — 2001
Bachelor of Science, Human Development & Family Studies
Oracle June 2012 - Present
RightNow March 2010 - June 2012
ERA Landmark Real Estate 2006 - 2007
Steamboat Ski & Resort Corporation 2002 - 2005
Skills
Cold Calling, Customer Relations, Customer Service, Customer Experience, SaaS, Strategy, Direct Sales, Team Leadership, Management, Business Development, Sales Management, Lead Generation, Sales, Account Management, Solution Selling, CRM, Enterprise Software
Education
Auburn University 1998 — 2001
Bachelor of Science, Human Development & Family Studies
Melissa Dale Melissa Dale's RightNow Experience August 2010 - May 2011
Job Software Engineer
Industry Computer Software
Experience
Montana State University August 2011 - Present
Webfilings January 2013 - December 2013
RightNow August 2010 - May 2011
United States Air Force January 2009 - May 2011
Montana State University February 2010 - December 2010
Skills
Software Engineering, Computer Science, Technical Writing, Programming, Java, Linux, Design Patterns, HTML, NetBeans, Visual Studio, Python, Algorithms, Eclipse, MySQL, CSS, XML
Education
Montana State University-Bozeman 2014 — 2017
Doctor of Philosophy (Ph.D.), Computer Science
Montana State University-Bozeman 2011 — 2014
Masters of Science, Software Engineering
Montana State University-Bozeman 2006 — 2011
Computer Science / Spanish, physics minor
Universidad Veritas 2007 — 2007
Modern Languages, Spanish
Montana State University August 2011 - Present
Webfilings January 2013 - December 2013
RightNow August 2010 - May 2011
United States Air Force January 2009 - May 2011
Montana State University February 2010 - December 2010
Skills
Software Engineering, Computer Science, Technical Writing, Programming, Java, Linux, Design Patterns, HTML, NetBeans, Visual Studio, Python, Algorithms, Eclipse, MySQL, CSS, XML
Education
Montana State University-Bozeman 2014 — 2017
Doctor of Philosophy (Ph.D.), Computer Science
Montana State University-Bozeman 2011 — 2014
Masters of Science, Software Engineering
Montana State University-Bozeman 2006 — 2011
Computer Science / Spanish, physics minor
Universidad Veritas 2007 — 2007
Modern Languages, Spanish
Patrick Lindeman Patrick Lindeman's RightNow Experience December 2010 - March 2012
Job Director of Cloud Operations at Oracle
Industry Information Technology and Services
Experience
Oracle December 2012 - Present
Oracle March 2012 - December 2012
RightNow December 2010 - March 2012
RightNow February 2010 - December 2010
Skills
Team Leadership, PHP, Python, Programming, Linux System..., Web Development, Project Management, SaaS Operations, IT Management, Cloud Computing, SaaS, IT Service Management, Software Project...
Education
Montana State University-Bozeman 2003 — 2007
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
College of Southern Idaho 2002 — 2003
Oracle December 2012 - Present
Oracle March 2012 - December 2012
RightNow December 2010 - March 2012
RightNow February 2010 - December 2010
Skills
Team Leadership, PHP, Python, Programming, Linux System..., Web Development, Project Management, SaaS Operations, IT Management, Cloud Computing, SaaS, IT Service Management, Software Project...
Education
Montana State University-Bozeman 2003 — 2007
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
College of Southern Idaho 2002 — 2003
Isaac Griffith Isaac Griffith's RightNow Experience December 2010 - September 2011
Job Sosftware Engineering Research Assistant
Industry Higher Education
Experience
Montana State University October 2009 - Present
Montana State University October 2009 - Present
RightNow December 2010 - September 2011
Advanced Acoustic Concepts March 2008 - December 2010
Skills
Software Engineering, Java, Computer Science, Algorithms, Software Development, XML, Software Design, Python, Linux, JavaScript, Architecture, Machine Learning, Git, C++, UML, Unix, PHP, Programming, C#, Scrum, Subversion, Eclipse, Software Design Patterns, Unit Testing, Technical Debt
Education
Montana State University-Bozeman 2011 — 2016
Doctor of Philosophy (PhD), Computer Science
Montana State University-Bozeman 2011 — 2014
MS, Computer Science
Montana State University-Bozeman 2014 — 2015
Graduate Certificate in Applied Statistics, Statistics
Montana State University-Bozeman 2006 — 2011
BS/BA, Computer Science, Philosophy
Montana State University October 2009 - Present
Montana State University October 2009 - Present
RightNow December 2010 - September 2011
Advanced Acoustic Concepts March 2008 - December 2010
Skills
Software Engineering, Java, Computer Science, Algorithms, Software Development, XML, Software Design, Python, Linux, JavaScript, Architecture, Machine Learning, Git, C++, UML, Unix, PHP, Programming, C#, Scrum, Subversion, Eclipse, Software Design Patterns, Unit Testing, Technical Debt
Education
Montana State University-Bozeman 2011 — 2016
Doctor of Philosophy (PhD), Computer Science
Montana State University-Bozeman 2011 — 2014
MS, Computer Science
Montana State University-Bozeman 2014 — 2015
Graduate Certificate in Applied Statistics, Statistics
Montana State University-Bozeman 2006 — 2011
BS/BA, Computer Science, Philosophy
Patrick Wessel's RightNow Experience June 2006 - January 2008
Job Executive Account Manager at PROS
Industry Information Technology and Services
Experience
PROS August 2014 - Present
Apttus October 2013 - August 2014
Oracle May 2013 - October 2013
Oracle January 2008 - September 2012
RightNow June 2006 - January 2008
AIG VALIC July 2003 - January 2006
Skills
SaaS, Account Management, Direct Sales, Customer Experience, Enterprise Software, Cloud Computing, Lead Generation, Salesforce.com, Customer Retention, Solution Selling, Call Center, CRM, Sales Process, Analytics, Business Development, Product Management, New Business Development, Sales, Sales Management
Education
Ball State University - College of Business 1994 — 1997
business, Marketing
Ball State University 1993 — 1997
B.S, Marketing
PROS August 2014 - Present
Apttus October 2013 - August 2014
Oracle May 2013 - October 2013
Oracle January 2008 - September 2012
RightNow June 2006 - January 2008
AIG VALIC July 2003 - January 2006
Skills
SaaS, Account Management, Direct Sales, Customer Experience, Enterprise Software, Cloud Computing, Lead Generation, Salesforce.com, Customer Retention, Solution Selling, Call Center, CRM, Sales Process, Analytics, Business Development, Product Management, New Business Development, Sales, Sales Management
Education
Ball State University - College of Business 1994 — 1997
business, Marketing
Ball State University 1993 — 1997
B.S, Marketing
Ashley Beasley Ashley Beasley's RightNow Experience 2000 - 2001
Job Principal Buyer at DynCorp International
Industry Aviation & Aerospace
Experience
DynCorp International August 2012 - Present
DynCorp International October 2010 - August 2012
DynCorp International September 2009 - October 2010
Gulfstream Aerospace April 2007 - 2009
DynCorp International March 2005 - April 2007
RainSoft – A division of Aquion, Inc. 2002 - 2004
Rental Service Corporation 2001 - 2002
RightNow 2000 - 2001
Jerrell Clothing Company 1998 - 2000
Skills
Government Contracting, Procurement, Materials Management, Supply Management, Logistics, FAR, Strategic Sourcing, Government Procurement, Supply Chain Management, Aerospace, Purchasing, DoD, Contract Management, Logistics Management, MRP, Process Improvement
Education
The University of Texas at Arlington 2002 — 2004
Bachelor's degree, Communication and Media Studies
Wades College 1997 — 1998
Associate of Arts (AA), Merchandising and Design
Houston Community College 1995 — 1997
Associate of Arts (AA), General Studies
Houston Baptist University 1994 — 1995
Associate of Arts and Sciences (AAS)
DynCorp International August 2012 - Present
DynCorp International October 2010 - August 2012
DynCorp International September 2009 - October 2010
Gulfstream Aerospace April 2007 - 2009
DynCorp International March 2005 - April 2007
RainSoft – A division of Aquion, Inc. 2002 - 2004
Rental Service Corporation 2001 - 2002
RightNow 2000 - 2001
Jerrell Clothing Company 1998 - 2000
Skills
Government Contracting, Procurement, Materials Management, Supply Management, Logistics, FAR, Strategic Sourcing, Government Procurement, Supply Chain Management, Aerospace, Purchasing, DoD, Contract Management, Logistics Management, MRP, Process Improvement
Education
The University of Texas at Arlington 2002 — 2004
Bachelor's degree, Communication and Media Studies
Wades College 1997 — 1998
Associate of Arts (AA), Merchandising and Design
Houston Community College 1995 — 1997
Associate of Arts (AA), General Studies
Houston Baptist University 1994 — 1995
Associate of Arts and Sciences (AAS)
Gail Brady Gail Brady's RightNow Experience August 2006 - March 2012
Job
Industry Facilities Services
Experience
Oracle March 2012 - Present
RightNow August 2006 - March 2012
Big Sky Carvers October 2004 - June 2006
Bozeman Gastroenterology Clinic September 2001 - October 2004
RightNow Technologies April 2000 - September 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, Multi-line Phone, Postage, FedEx
Education
Montana State University-Bozeman
Oracle March 2012 - Present
RightNow August 2006 - March 2012
Big Sky Carvers October 2004 - June 2006
Bozeman Gastroenterology Clinic September 2001 - October 2004
RightNow Technologies April 2000 - September 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, Multi-line Phone, Postage, FedEx
Education
Montana State University-Bozeman
Patrick Fritz Patrick Fritz's RightNow Experience May 2008 - August 2008
Job Systems Deployment Manager at ASM Research
Industry Information Technology and Services
Experience
ASM Research April 2014 - Present
ASM Research February 2009 - April 2014
ECCO Sko A/S July 2011 - November 2011
Izod May 2008 - November 2009
RightNow May 2008 - August 2008
Skills
TS, Windows 7,..., TS Windows 7, Desktop..., Security Plus, Customer Service, Retail, Competitive Analysis, System Administration, Software Documentation, Windows, Access, Leadership, Training, Windows 7, Process Improvement, Government, Technical Support, Troubleshooting, Business Analysis, Security
Education
George Mason University 2011 — 2016
Bachelor's degree, Information Systems and Operations Management
Northern Virginia Community College 2009 — 2010
Associate's degree, Business Administration and Management, General
Virginia Tech 2008 — 2008
Radford University 2007 — 2008
ASM Research April 2014 - Present
ASM Research February 2009 - April 2014
ECCO Sko A/S July 2011 - November 2011
Izod May 2008 - November 2009
RightNow May 2008 - August 2008
Skills
TS, Windows 7,..., TS Windows 7, Desktop..., Security Plus, Customer Service, Retail, Competitive Analysis, System Administration, Software Documentation, Windows, Access, Leadership, Training, Windows 7, Process Improvement, Government, Technical Support, Troubleshooting, Business Analysis, Security
Education
George Mason University 2011 — 2016
Bachelor's degree, Information Systems and Operations Management
Northern Virginia Community College 2009 — 2010
Associate's degree, Business Administration and Management, General
Virginia Tech 2008 — 2008
Radford University 2007 — 2008
Patrick Lindeman Patrick Lindeman's RightNow Experience December 2010 - November 2012
Job Director, Cloud Operations at Oracle
Industry Information Technology and Services
Experience
Oracle June 2014 - Present
Oracle November 2012 - July 2014
RightNow December 2010 - November 2012
RightNow January 2010 - November 2010
RightNow May 2008 - December 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, Process Engineering, Data Analysis, PHP, SQL, Python, Web Development, Cloud Computing, Technical Support, Change Management, Linux, Integration, CRM
Education
Montana State University-Bozeman 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
College of Southern Idaho 2002 — 2003
Oracle June 2014 - Present
Oracle November 2012 - July 2014
RightNow December 2010 - November 2012
RightNow January 2010 - November 2010
RightNow May 2008 - December 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, Process Engineering, Data Analysis, PHP, SQL, Python, Web Development, Cloud Computing, Technical Support, Change Management, Linux, Integration, CRM
Education
Montana State University-Bozeman 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
College of Southern Idaho 2002 — 2003
Lucas Reddinger's RightNow Experience March 2010 - August 2011
Job Ph.D. Student at University of California, Santa Barbara
Industry Research
Experience
UC Santa Barbara September 2011 - Present
RightNow March 2010 - August 2011
Winged Leopard Web December 2002 - August 2011
Montana State University August 2010 - May 2011
Skills
PHP, MySQL, FreeBSD, OpenBSD, Security, Apache, IP Networking, Computer Hardware, High Availability, Cloud Computing, Agile Methodologies, Linux, Economics, Web Development, Statistics, Data Analysis, Research, Matlab, Microsoft Office
Education
University of California, Santa Barbara 2011 — 2017
Ph.D, Economics
University of California, Santa Barbara
Master of Arts (M.A.), Economics (en passant)
Montana State University-Bozeman 2007 — 2010
Master of Science (M.S.), Applied Economics
Montana State University-Bozeman 2004 — 2007
Bachelor of Arts (B.A.), Philosophy, Economics, Mathematics
UC Santa Barbara September 2011 - Present
RightNow March 2010 - August 2011
Winged Leopard Web December 2002 - August 2011
Montana State University August 2010 - May 2011
Skills
PHP, MySQL, FreeBSD, OpenBSD, Security, Apache, IP Networking, Computer Hardware, High Availability, Cloud Computing, Agile Methodologies, Linux, Economics, Web Development, Statistics, Data Analysis, Research, Matlab, Microsoft Office
Education
University of California, Santa Barbara 2011 — 2017
Ph.D, Economics
University of California, Santa Barbara
Master of Arts (M.A.), Economics (en passant)
Montana State University-Bozeman 2007 — 2010
Master of Science (M.S.), Applied Economics
Montana State University-Bozeman 2004 — 2007
Bachelor of Arts (B.A.), Philosophy, Economics, Mathematics
Cody Wenzel's RightNow Experience May 2010 - February 2012
Job Principal Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle June 2015 - Present
Oracle September 2012 - Present
Oracle March 2012 - September 2012
RightNow May 2010 - February 2012
RightNow May 2009 - April 2010
Skills
AJAX, MySQL, C#, WPF, Unit Testing, WinForms, YUI, Java, JavaScript, Web Services, XML, Software Development, PHP, Software Engineering
Education
Montana State University-Bozeman 2006 — 2010
Bachelor of Science (BS), Computer Science
Oracle June 2015 - Present
Oracle September 2012 - Present
Oracle March 2012 - September 2012
RightNow May 2010 - February 2012
RightNow May 2009 - April 2010
Skills
AJAX, MySQL, C#, WPF, Unit Testing, WinForms, YUI, Java, JavaScript, Web Services, XML, Software Development, PHP, Software Engineering
Education
Montana State University-Bozeman 2006 — 2010
Bachelor of Science (BS), Computer Science
David Gianforte David Gianforte's RightNow Experience May 2010 - August 2010
Job System Administrator at Oracle
Industry Computer Software
Experience
Oracle January 2014 - Present
Zoot Enterprises May 2013 - August 2013
Zoot Enterprises May 2012 - August 2012
Concur Technologies May 2011 - August 2011
RightNow May 2010 - August 2010
Skills
Cloud Computing, Python, Software Implementation, PHP, Java, JavaScript, Linux
Education
Montana State University-Bozeman 2012 — 2013
Bachelor's Degree, Computer Science, GPA 3.55
Carnegie Mellon University 2009 — 2013
Eletrical and Computer Engineering
Oracle January 2014 - Present
Zoot Enterprises May 2013 - August 2013
Zoot Enterprises May 2012 - August 2012
Concur Technologies May 2011 - August 2011
RightNow May 2010 - August 2010
Skills
Cloud Computing, Python, Software Implementation, PHP, Java, JavaScript, Linux
Education
Montana State University-Bozeman 2012 — 2013
Bachelor's Degree, Computer Science, GPA 3.55
Carnegie Mellon University 2009 — 2013
Eletrical and Computer Engineering
Patrick Berens Patrick Berens's RightNow Experience May 2010 - August 2010
Job Software Development Engineer at Amazon
Industry Computer Software
Experience
Amazon February 2014 - Present
Amazon May 2013 - August 2013
SRI International May 2012 - August 2012
RightNow May 2010 - August 2010
Education
Cornell University 2012 — 2013
Master of Engineering (M.Eng.), Computer Science, 3.95
Montana State University-Bozeman 2008 — 2012
Bachelor of Science, Computer Science, 3.95
Amazon February 2014 - Present
Amazon May 2013 - August 2013
SRI International May 2012 - August 2012
RightNow May 2010 - August 2010
Education
Cornell University 2012 — 2013
Master of Engineering (M.Eng.), Computer Science, 3.95
Montana State University-Bozeman 2008 — 2012
Bachelor of Science, Computer Science, 3.95
Matt Belisle Matt Belisle's RightNow Experience March 2010 - March 2012
Job Software Engineer at WebFilings, Financial Reporting Solutions
Industry Financial Services
Experience
WebFilings March 2012 - Present
RightNow March 2010 - March 2012
Skills
Python, Django, Japanese to English..., MySQL, Linux, Google App Engine, Apache, PHP, HTML, JavaScript, Git, XSS, SQL Injection, CSRF, Agile Methodologies, Scrum
Education
熊本大学 / Kumamoto University 2007 — 2008
Computer Science
Montana State University-Bozeman 2006 — 2007
Mechanical Engineering
WebFilings March 2012 - Present
RightNow March 2010 - March 2012
Skills
Python, Django, Japanese to English..., MySQL, Linux, Google App Engine, Apache, PHP, HTML, JavaScript, Git, XSS, SQL Injection, CSRF, Agile Methodologies, Scrum
Education
熊本大学 / Kumamoto University 2007 — 2008
Computer Science
Montana State University-Bozeman 2006 — 2007
Mechanical Engineering
Stephen Sanford Stephen Sanford's RightNow Experience July 1999 - May 2000
Job President at Salient Technologies, Inc.
Industry Mechanical or Industrial Engineering
Experience
Salient Technologies, Inc. May 2000 - Present
RightNow July 1999 - May 2000
Williams Company May 1998 - September 1998
Skills
Product Development, Product Design, Mechanical Engineering, Mechanical Product..., Rapid Prototyping, Industrial Design, Inventor, Patent Illustration, Solidworks, CSWP, AutoCAD, Plastics, Manufacturing..., Engineering, CAD, Finite Element Analysis, Metal Fabrication, Pro Engineer, CAD/CAM, Machine Tools, Manufacturing, Injection Molding, Patents, Design for Manufacturing, Manufacturing..., Engineering Management, Machining, Machine Design, Concept Development, Sheet Metal, Engineering Design, Design Strategy
Education
Montana State University-Bozeman 1997 — 2000
Bachelor of Science (B.S.), Mechanical Engineering
University of Alaska Fairbanks 1995 — 1997
Bachelor of Science (B.S.), Mechanical Engineering
Salient Technologies, Inc. May 2000 - Present
RightNow July 1999 - May 2000
Williams Company May 1998 - September 1998
Skills
Product Development, Product Design, Mechanical Engineering, Mechanical Product..., Rapid Prototyping, Industrial Design, Inventor, Patent Illustration, Solidworks, CSWP, AutoCAD, Plastics, Manufacturing..., Engineering, CAD, Finite Element Analysis, Metal Fabrication, Pro Engineer, CAD/CAM, Machine Tools, Manufacturing, Injection Molding, Patents, Design for Manufacturing, Manufacturing..., Engineering Management, Machining, Machine Design, Concept Development, Sheet Metal, Engineering Design, Design Strategy
Education
Montana State University-Bozeman 1997 — 2000
Bachelor of Science (B.S.), Mechanical Engineering
University of Alaska Fairbanks 1995 — 1997
Bachelor of Science (B.S.), Mechanical Engineering
Chelsie Schwartzenberger Chelsie Schwartzenberger's RightNow Experience October 2011 - December 2011
Job Purchasing Manager Interior Design Department
Industry Furniture
Experience
Pearson Design Group, Inc. August 2015 - Present
Architect's Wife May 2014 - August 2015
Nested Nook, LLC September 2013 - May 2014
Pottery Barn Kids September 2012 - September 2013
Hard Candy Cases December 2011 - June 2012
RightNow October 2011 - December 2011
RightNow May 2011 - September 2011
Famous Dave's September 2008 - December 2010
adidas November 2009 - January 2010
Skills
Social Media, Marketing, Email Marketing, Marketing Communications, Social Networking, Press Releases
Education
Montana State University-Bozeman 2006 — 2010
BS-Marketing, BS-Management, Minor-Entrepreneurship
Pearson Design Group, Inc. August 2015 - Present
Architect's Wife May 2014 - August 2015
Nested Nook, LLC September 2013 - May 2014
Pottery Barn Kids September 2012 - September 2013
Hard Candy Cases December 2011 - June 2012
RightNow October 2011 - December 2011
RightNow May 2011 - September 2011
Famous Dave's September 2008 - December 2010
adidas November 2009 - January 2010
Skills
Social Media, Marketing, Email Marketing, Marketing Communications, Social Networking, Press Releases
Education
Montana State University-Bozeman 2006 — 2010
BS-Marketing, BS-Management, Minor-Entrepreneurship
Brett Bosshart's RightNow Experience May 2008 - November 2008
Job Sales Manager at Plexis Healthcare Systems
Industry Computer Software
Experience
Plexis Healthcare Systems May 2013 - Present
Plexis Healthcare Systems September 2011 - May 2013
Arlins Aircraft Service August 2004 - August 2011
Yellowstone Bees January 2009 - December 2009
Arlin's Aircraft Service June 2005 - December 2009
RightNow May 2008 - November 2008
Miller Brewing Promotions June 2005 - August 2006
Skills
Supervisory Skills, Customer Relations, Project Implementation, Project Planning, Aircraft Maintenance, Inventory Management, Guerrilla Marketing, Miller-Heiman Strategic..., Customer Service, Solution Implementation, Program Management, Visio, Project Management, Team Building, Software Documentation, E-commerce, Marketing, Management, Leadership, Healthcare, Business Analysis, Employee Benefits, Selling, Sales Process, Sales Presentations, Sales Management, Sales, CRM, Strategic Planning
Education
Montana State University-Bozeman 2004 — 2009
Bachelor of Science, Business Management
Minnetonka High School - Minnetonka, MN
Plexis Healthcare Systems May 2013 - Present
Plexis Healthcare Systems September 2011 - May 2013
Arlins Aircraft Service August 2004 - August 2011
Yellowstone Bees January 2009 - December 2009
Arlin's Aircraft Service June 2005 - December 2009
RightNow May 2008 - November 2008
Miller Brewing Promotions June 2005 - August 2006
Skills
Supervisory Skills, Customer Relations, Project Implementation, Project Planning, Aircraft Maintenance, Inventory Management, Guerrilla Marketing, Miller-Heiman Strategic..., Customer Service, Solution Implementation, Program Management, Visio, Project Management, Team Building, Software Documentation, E-commerce, Marketing, Management, Leadership, Healthcare, Business Analysis, Employee Benefits, Selling, Sales Process, Sales Presentations, Sales Management, Sales, CRM, Strategic Planning
Education
Montana State University-Bozeman 2004 — 2009
Bachelor of Science, Business Management
Minnetonka High School - Minnetonka, MN
Brian Nash's RightNow Experience February 2000 - May 2001
Job Lead Product Manager, BookingSuite
Industry Online Media
Experience
BookingSuite is a division of Booking.com January 2015 - Present
Flash Volunteer January 2012 - Present
buuteeq™ Inc. August 2014 - January 2015
The Cobalt Group May 2010 - August 2014
Microsoft July 2008 - May 2010
aQuantive / DRIVEpm January 2006 - July 2008
aQuantive / Atlas August 2004 - January 2006
John L Scott Real Estate August 2002 - July 2004
RightNow February 2000 - May 2001
Skills
Advertising, Online Advertising, Online Marketing, Product Management, New Business Development, Digital Media, Sales Operations, Vendor Relationships, Product Planning, Display Advertising, Advertising Operations, Partner Management, RTB, Demand Side Platform, DMP, Digital Strategy, Online Privacy, Digital Marketing, Mobile Devices, Ad Networks, Analytics, Competitive Analysis, E-commerce, Lead Generation, Management, Mobile Marketing, New Media, SEM, Strategic Partnerships, Web Analytics
Education
Montana State University-Bozeman 1996 — 2001
B.S., Computer Science
BookingSuite is a division of Booking.com January 2015 - Present
Flash Volunteer January 2012 - Present
buuteeq™ Inc. August 2014 - January 2015
The Cobalt Group May 2010 - August 2014
Microsoft July 2008 - May 2010
aQuantive / DRIVEpm January 2006 - July 2008
aQuantive / Atlas August 2004 - January 2006
John L Scott Real Estate August 2002 - July 2004
RightNow February 2000 - May 2001
Skills
Advertising, Online Advertising, Online Marketing, Product Management, New Business Development, Digital Media, Sales Operations, Vendor Relationships, Product Planning, Display Advertising, Advertising Operations, Partner Management, RTB, Demand Side Platform, DMP, Digital Strategy, Online Privacy, Digital Marketing, Mobile Devices, Ad Networks, Analytics, Competitive Analysis, E-commerce, Lead Generation, Management, Mobile Marketing, New Media, SEM, Strategic Partnerships, Web Analytics
Education
Montana State University-Bozeman 1996 — 2001
B.S., Computer Science
William Dyer William Dyer's RightNow Experience March 2003 - March 2012
Job QA Engineer at Oracle and PhD Candidate in Linguistics at UC Davis
Industry Computer Software
Experience
University of California, Davis Graduate School of Management September 2013 - Present
Oracle March 2012 - Present
RightNow March 2003 - March 2012
Intel Corporation (contractor) August 2000 - August 2001
Skills
Linguistics, Foreign Languages, XML, C#, C, Java, HTML, SQL, Android, Mobile Applications, Localization, Perl, APIs, Programming Languages, Python, QA Engineering, Software, LaTeX, Prolog, Syntax, Semantics, Sociolinguistics, Phonology, Latin America, Spanish, French, MySQL, Bash, Linux, SaaS, Git, Agile Methodologies, Testing, Software Engineering, Translation, PHP, Computer Science, Scrum, Quality Assurance
Education
University of California, Davis 2012 — 2016
Doctor of Philosophy (PhD), Linguistics
University of California, Davis 2012 — 2014
Master's degree, Linguistics
Montana State University-Bozeman 2003 — 2010
BA, Modern Languages - French
Lewis and Clark College 1997 — 2000
BA, Hispanic Studies
University of California, Davis Graduate School of Management September 2013 - Present
Oracle March 2012 - Present
RightNow March 2003 - March 2012
Intel Corporation (contractor) August 2000 - August 2001
Skills
Linguistics, Foreign Languages, XML, C#, C, Java, HTML, SQL, Android, Mobile Applications, Localization, Perl, APIs, Programming Languages, Python, QA Engineering, Software, LaTeX, Prolog, Syntax, Semantics, Sociolinguistics, Phonology, Latin America, Spanish, French, MySQL, Bash, Linux, SaaS, Git, Agile Methodologies, Testing, Software Engineering, Translation, PHP, Computer Science, Scrum, Quality Assurance
Education
University of California, Davis 2012 — 2016
Doctor of Philosophy (PhD), Linguistics
University of California, Davis 2012 — 2014
Master's degree, Linguistics
Montana State University-Bozeman 2003 — 2010
BA, Modern Languages - French
Lewis and Clark College 1997 — 2000
BA, Hispanic Studies
Chris Gustavsen's RightNow Experience February 2011 - March 2012
Job Software Development Engineer in Test
Industry Computer Software
Experience
Workiva June 2015 - Present
Workiva November 2013 - May 2015
Oracle September 2012 - November 2013
Oracle March 2012 - September 2012
RightNow February 2011 - March 2012
Universal Athletic October 2008 - February 2011
Zoot Enterprises September 2007 - October 2008
Skills
Agile Methodologies, SaaS, XML, Unix, Test Planning, Test Automation, Linux, Regression Testing, SQL, JavaScript, Testing, MySQL, Requirements Analysis, PHP, Bash, C#, Quality Assurance, Scrum, Software Development, Web Services, Software Project..., Software Engineering
Education
The University of Montana-Western 2003 — 2006
Bachelor of Science (BS), Secondary Education - Mathematics/Computer Science
Montana Tech of the University of Montana 2001 — 2003
Mathematics and Computer Science
Eastern Washington University
Workiva June 2015 - Present
Workiva November 2013 - May 2015
Oracle September 2012 - November 2013
Oracle March 2012 - September 2012
RightNow February 2011 - March 2012
Universal Athletic October 2008 - February 2011
Zoot Enterprises September 2007 - October 2008
Skills
Agile Methodologies, SaaS, XML, Unix, Test Planning, Test Automation, Linux, Regression Testing, SQL, JavaScript, Testing, MySQL, Requirements Analysis, PHP, Bash, C#, Quality Assurance, Scrum, Software Development, Web Services, Software Project..., Software Engineering
Education
The University of Montana-Western 2003 — 2006
Bachelor of Science (BS), Secondary Education - Mathematics/Computer Science
Montana Tech of the University of Montana 2001 — 2003
Mathematics and Computer Science
Eastern Washington University
Kristen Nichols Kristen Nichols's RightNow Experience July 2010 - March 2012
Job Vice President Cloud Operations at Oracle
Industry Computer Software
Experience
Oracle Vice President Cloud OperationsOracleMay 2015 - Present
Oracle April 2013 - Present
Oracle March 2012 - April 2013
RightNow Technologies July 2010 - March 2012
RightNow July 2010 - March 2012
NuVox January 2008 - June 2010
BearingPoint July 2004 - January 2007
BearingPoint 2004 - 2007
Skills
Software Project..., Program Management, Business Process..., PMO, Business Analysis, Integration, Business Intelligence, Cross-functional Team..., SaaS, Telecommunications, Management Consulting, Project Portfolio..., PMP, Agile Methodologies, ERP, Data Center, Product Management, CRM, SharePoint, Enterprise Software, IT Service Management, Cloud Computing, Oracle, Project Management, Management
Education
Thunderbird School of Global Management 2003 — 2004
MBA, Finance, Business
Arizona State University, W. P. Carey School of Business 1998 — 2001
BS, Management
Oracle Vice President Cloud OperationsOracleMay 2015 - Present
Oracle April 2013 - Present
Oracle March 2012 - April 2013
RightNow Technologies July 2010 - March 2012
RightNow July 2010 - March 2012
NuVox January 2008 - June 2010
BearingPoint July 2004 - January 2007
BearingPoint 2004 - 2007
Skills
Software Project..., Program Management, Business Process..., PMO, Business Analysis, Integration, Business Intelligence, Cross-functional Team..., SaaS, Telecommunications, Management Consulting, Project Portfolio..., PMP, Agile Methodologies, ERP, Data Center, Product Management, CRM, SharePoint, Enterprise Software, IT Service Management, Cloud Computing, Oracle, Project Management, Management
Education
Thunderbird School of Global Management 2003 — 2004
MBA, Finance, Business
Arizona State University, W. P. Carey School of Business 1998 — 2001
BS, Management
Andrea Gerlach Andrea Gerlach's RightNow Experience January 2011 - January 2012
Job Director of Revenue Operations at SendGrid
Industry Computer Software
Experience
SendGrid April 2014 - Present
NetSuite April 2013 - April 2014
Oracle January 2012 - March 2013
RightNow January 2011 - January 2012
RightNow Technologies September 2009 - February 2011
RightNow Technologies July 2007 - September 2009
RightNow Technologies April 2006 - July 2007
LexBlog, Inc. October 2005 - April 2006
D.A. Davidson & Co. July 2004 - October 2005
Skills
Field Marketing, Finance, Sales Enablement, Management, CRM, Project Management, Sales Operations, SaaS, Leadership, Sales Process, Competitive Analysis, Strategy, Training, Sales, Program Management, Selling, Sales Management, Enterprise Software, Cloud Computing, Customer Experience, Account Management, Business Intelligence, Solution Selling, Analytics, Professional Services, Team Leadership, Business Development, Forecasting, Salesforce.com, Strategic Planning, Lead Generation, Strategic Partnerships, Cross-functional Team..., Go-to-market Strategy, Customer Retention, Direct Sales, Demand Generation, Product Marketing, Software Industry, Product Management, Pre-sales, Customer Satisfaction, Start-ups, Channel Partners, Business Alliances, Marketing Automation, Executive Management
Education
University of Colorado Denver 2010 — 2014
MBA, Master of Business Administration
Montana State University-Bozeman 2000 — 2004
Bachelor of Science in Marketing & University Honors, Minors in International Business and Spanish
St. Mary's Central High School
SendGrid April 2014 - Present
NetSuite April 2013 - April 2014
Oracle January 2012 - March 2013
RightNow January 2011 - January 2012
RightNow Technologies September 2009 - February 2011
RightNow Technologies July 2007 - September 2009
RightNow Technologies April 2006 - July 2007
LexBlog, Inc. October 2005 - April 2006
D.A. Davidson & Co. July 2004 - October 2005
Skills
Field Marketing, Finance, Sales Enablement, Management, CRM, Project Management, Sales Operations, SaaS, Leadership, Sales Process, Competitive Analysis, Strategy, Training, Sales, Program Management, Selling, Sales Management, Enterprise Software, Cloud Computing, Customer Experience, Account Management, Business Intelligence, Solution Selling, Analytics, Professional Services, Team Leadership, Business Development, Forecasting, Salesforce.com, Strategic Planning, Lead Generation, Strategic Partnerships, Cross-functional Team..., Go-to-market Strategy, Customer Retention, Direct Sales, Demand Generation, Product Marketing, Software Industry, Product Management, Pre-sales, Customer Satisfaction, Start-ups, Channel Partners, Business Alliances, Marketing Automation, Executive Management
Education
University of Colorado Denver 2010 — 2014
MBA, Master of Business Administration
Montana State University-Bozeman 2000 — 2004
Bachelor of Science in Marketing & University Honors, Minors in International Business and Spanish
St. Mary's Central High School
Brian Tisler Brian Tisler's RightNow Experience January 2011 - March 2012
Job Senior Account Executive at Gartner
Industry Computer Software
Experience
Gartner February 2015 - Present
Concur Technologies January 2013 - January 2015
Oracle January 2011 - January 2013
RightNow January 2011 - March 2012
Oracle 2008 - 2011
Pitney Bowes 2007 - 2008
Skills
Solution Selling, Sales Process, Leadership, SaaS, Enterprise Software, Direct Sales, Account Management, Salesforce.com, Cloud Computing, Integration, CRM, Professional Services, Program Management, Sales, Software Industry, Lead Generation, Cold Calling, Selling, Strategic Partnerships, Complex Sales, Business Alliances, Channel Partners
Education
Frostburg State University 2001 — 2005
Bachlor of Science, Exercise Science
Herndon High School 1998 — 2001
Gartner February 2015 - Present
Concur Technologies January 2013 - January 2015
Oracle January 2011 - January 2013
RightNow January 2011 - March 2012
Oracle 2008 - 2011
Pitney Bowes 2007 - 2008
Skills
Solution Selling, Sales Process, Leadership, SaaS, Enterprise Software, Direct Sales, Account Management, Salesforce.com, Cloud Computing, Integration, CRM, Professional Services, Program Management, Sales, Software Industry, Lead Generation, Cold Calling, Selling, Strategic Partnerships, Complex Sales, Business Alliances, Channel Partners
Education
Frostburg State University 2001 — 2005
Bachlor of Science, Exercise Science
Herndon High School 1998 — 2001
Lowell Knighton Lowell Knighton's RightNow Experience May 2007 - March 2012
Job VP Business Development at Helix Business Solutions
Industry Information Technology and Services
Experience
Helix Business Solutions March 2013 - Present
Oracle May 2007 - July 2012
RightNow May 2007 - March 2012
Solid Ground Technologies November 2005 - May 2007
Convergys December 1997 - November 2005
Skills
ISV, New Business Development, Channel, Telecommunications, Team Building, Team Leadership, Cross-functional Team..., Virtual Teams, User Interface Design, Integration, Innovation, Business Intelligence, Solution Selling, Business Alliances, Go-to-market Strategy, Cloud Computing, SaaS, Product Management, Start-ups, Multi-channel Marketing, Management, Business Development, Managed Services, Product Marketing, Leadership, Enterprise Software, CRM, Change Management
Education
BYU 1983 — 1989
Bachelor of Science (BS), IT Management
Helix Business Solutions March 2013 - Present
Oracle May 2007 - July 2012
RightNow May 2007 - March 2012
Solid Ground Technologies November 2005 - May 2007
Convergys December 1997 - November 2005
Skills
ISV, New Business Development, Channel, Telecommunications, Team Building, Team Leadership, Cross-functional Team..., Virtual Teams, User Interface Design, Integration, Innovation, Business Intelligence, Solution Selling, Business Alliances, Go-to-market Strategy, Cloud Computing, SaaS, Product Management, Start-ups, Multi-channel Marketing, Management, Business Development, Managed Services, Product Marketing, Leadership, Enterprise Software, CRM, Change Management
Education
BYU 1983 — 1989
Bachelor of Science (BS), IT Management
Chad Laird Chad Laird's RightNow Experience August 2000 - March 2011
Job Managing Director, Southwest Montana Properties
Industry Real Estate
Experience
Southwest Montana Properties January 2006 - Present
RightNow August 2000 - March 2011
Powerhouse Technologies August 1998 - August 2000
Criterion Catalysts January 1995 - August 1998
Skills
Start-ups, Investments, Real Estate, SaaS, Strategic Partnerships, Selling, CRM, Investors, Negotiation, Team Building, Leadership, Customer Service, Entrepreneurship, Strategy, Solution Selling, Business Development, Lead Generation, Enterprise Software, Salesforce.com, Sales
Education
California State Polytechnic University-Pomona
Bachelor's Degree, School of Business
Southwest Montana Properties January 2006 - Present
RightNow August 2000 - March 2011
Powerhouse Technologies August 1998 - August 2000
Criterion Catalysts January 1995 - August 1998
Skills
Start-ups, Investments, Real Estate, SaaS, Strategic Partnerships, Selling, CRM, Investors, Negotiation, Team Building, Leadership, Customer Service, Entrepreneurship, Strategy, Solution Selling, Business Development, Lead Generation, Enterprise Software, Salesforce.com, Sales
Education
California State Polytechnic University-Pomona
Bachelor's Degree, School of Business
Mark G Murray Mark G Murray's RightNow Experience May 1999 - July 2000
Job Veterinary Systems Specialist at IDEXX Laboratories
Industry Biotechnology
Experience
IDEXX Laboratories July 2014 - Present
The Comfort Company January 2013 - Present
Monsoon Commerce October 2005 - November 2009
TransCore October 2001 - June 2004
RightNow May 1999 - July 2000
Darex, LLC 1999 - 2000
Skills
SaaS, Account Management, Strategic Planning, CRM, Contract Negotiation, Sales Presentations, International Sales, Start-ups, Software Solution Sales, Strategic Consulting, Salesforce.com, Siebel, RightNow, Strategy, Selling
Education
Montana State University-Bozeman 1993 — 1997
IDEXX Laboratories July 2014 - Present
The Comfort Company January 2013 - Present
Monsoon Commerce October 2005 - November 2009
TransCore October 2001 - June 2004
RightNow May 1999 - July 2000
Darex, LLC 1999 - 2000
Skills
SaaS, Account Management, Strategic Planning, CRM, Contract Negotiation, Sales Presentations, International Sales, Start-ups, Software Solution Sales, Strategic Consulting, Salesforce.com, Siebel, RightNow, Strategy, Selling
Education
Montana State University-Bozeman 1993 — 1997
Andrew Hull's RightNow Experience January 2011 - May 2011
Job President & Founder at Elixiter
Industry Computer Software
Experience
Elixiter May 2011 - Present
RightNow January 2011 - May 2011
RightNow December 2007 - January 2011
RightNow January 2007 - December 2007
RightNow July 2004 - January 2006
RightNow March 2003 - July 2004
Allegheny Technologies Incorporated November 2001 - March 2003
Allegheny Technologies Incorporated April 2000 - November 2001
Skills
SaaS, Analytics, Demand Generation, Marketing Automation, Digital Marketing, Email Marketing, Interactive Marketing, Marketing Operations, Product Marketing, B2B Marketing Strategy, Lead Generation, Salesforce.com, Marketo, Event Management, Database Marketing
Education
Carnegie Mellon University - Tepper School of Business 1999 — 2002
MBA, Marketing, Information Technology
University of Puget Sound 1991 — 1995
BA, Business Administration
Elixiter May 2011 - Present
RightNow January 2011 - May 2011
RightNow December 2007 - January 2011
RightNow January 2007 - December 2007
RightNow July 2004 - January 2006
RightNow March 2003 - July 2004
Allegheny Technologies Incorporated November 2001 - March 2003
Allegheny Technologies Incorporated April 2000 - November 2001
Skills
SaaS, Analytics, Demand Generation, Marketing Automation, Digital Marketing, Email Marketing, Interactive Marketing, Marketing Operations, Product Marketing, B2B Marketing Strategy, Lead Generation, Salesforce.com, Marketo, Event Management, Database Marketing
Education
Carnegie Mellon University - Tepper School of Business 1999 — 2002
MBA, Marketing, Information Technology
University of Puget Sound 1991 — 1995
BA, Business Administration
Alex Smoke's RightNow Experience May 2008 - May 2011
Job Submarine Officer at US Navy
Industry Military
Experience
US Navy February 2013 - Present
US Navy May 2011 - February 2013
RightNow May 2008 - May 2011
Skills
Nuclear Engineering, Oceanography, Quality Assurance, Program Management, Security Clearance, DoD, Nuclear, National Security, Systems Engineering, Leadership, Military, Military Operations, Defense
Education
Cornell University 2007 — 2011
Bachelor of Science (BS), Science of Earth Systems (Oceanography)
Prospective Nuclear Engineer Officer School 2015 — 2015
US Navy February 2013 - Present
US Navy May 2011 - February 2013
RightNow May 2008 - May 2011
Skills
Nuclear Engineering, Oceanography, Quality Assurance, Program Management, Security Clearance, DoD, Nuclear, National Security, Systems Engineering, Leadership, Military, Military Operations, Defense
Education
Cornell University 2007 — 2011
Bachelor of Science (BS), Science of Earth Systems (Oceanography)
Prospective Nuclear Engineer Officer School 2015 — 2015
Max Bechdel Max Bechdel's RightNow Experience July 2011 - March 2012
Job Web Developer at Truespire Inc
Industry Computer Software
Experience
Truespire Inc September 2013 - Present
Oracle March 2012 - August 2013
RightNow July 2011 - March 2012
RightNow February 2011 - July 2011
RightNow Technologies February 2010 - July 2011
Skills
YUI, PHP, MySQL, SaaS, JavaScript, XML, Cloud Computing, Agile Methodologies, Enterprise Software, SOAP, Java, Software Engineering, Software Development, Web Services, Subversion, Linux, Ruby, Web Applications, Testing, Programming, HTML, Web Development, Git, CSS, CodeIgniter, HTML 5, jQuery, Scrum, WordPress, SQL, Software Project..., HTML5
Education
Montana State University-Bozeman 2005 — 2010
B.S. Computer Science, Computer Science
Truespire Inc September 2013 - Present
Oracle March 2012 - August 2013
RightNow July 2011 - March 2012
RightNow February 2011 - July 2011
RightNow Technologies February 2010 - July 2011
Skills
YUI, PHP, MySQL, SaaS, JavaScript, XML, Cloud Computing, Agile Methodologies, Enterprise Software, SOAP, Java, Software Engineering, Software Development, Web Services, Subversion, Linux, Ruby, Web Applications, Testing, Programming, HTML, Web Development, Git, CSS, CodeIgniter, HTML 5, jQuery, Scrum, WordPress, SQL, Software Project..., HTML5
Education
Montana State University-Bozeman 2005 — 2010
B.S. Computer Science, Computer Science
Heather Curtis's RightNow Experience March 2010 - March 2012
Job Senior QA Engineer at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow March 2010 - March 2012
RightNow September 2008 - February 2010
Zoot Enterprises July 2007 - September 2008
Skills
Test Automation, Quality Assurance, Scrum, Technical Support, Agile Methodologies, Testing, Test Planning, Software Quality..., Regression Testing, Unix, MySQL
Education
Indiana University-Purdue University at Indianapolis 2003 — 2007
B.S., Physics, Mathematics, Philosophy
Oracle March 2012 - Present
RightNow March 2010 - March 2012
RightNow September 2008 - February 2010
Zoot Enterprises July 2007 - September 2008
Skills
Test Automation, Quality Assurance, Scrum, Technical Support, Agile Methodologies, Testing, Test Planning, Software Quality..., Regression Testing, Unix, MySQL
Education
Indiana University-Purdue University at Indianapolis 2003 — 2007
B.S., Physics, Mathematics, Philosophy
Richard Gianforte Richard Gianforte's RightNow Experience June 2007 - August 2007
Job Program Manager II at Microsoft
Industry Computer Software
Experience
Microsoft September 2014 - Present
Microsoft September 2012 - August 2014
Microsoft Corporation June 2011 - September 2011
RightNow June 2007 - August 2007
Tamara Hall January 2004 - December 2006
RightNow June 2006 - August 2006
Skills
C, C++, Java, MySQL, Technical Presentations, Functional..., Product Specification, Software Design, Computer Science, Agile Methodologies, Distributed Systems, Testing, Python, Software Project..., Software Engineering, Software Development, Cloud Computing, Windows, Program Management
Education
California Institute of Technology 2008 — 2012
Bachelor's degree, Computer Science
California Institute of Technology 2008 — 2012
Bachelor's degree, Business/Managerial Economics
Microsoft September 2014 - Present
Microsoft September 2012 - August 2014
Microsoft Corporation June 2011 - September 2011
RightNow June 2007 - August 2007
Tamara Hall January 2004 - December 2006
RightNow June 2006 - August 2006
Skills
C, C++, Java, MySQL, Technical Presentations, Functional..., Product Specification, Software Design, Computer Science, Agile Methodologies, Distributed Systems, Testing, Python, Software Project..., Software Engineering, Software Development, Cloud Computing, Windows, Program Management
Education
California Institute of Technology 2008 — 2012
Bachelor's degree, Computer Science
California Institute of Technology 2008 — 2012
Bachelor's degree, Business/Managerial Economics
Charlie Kump Charlie Kump's RightNow Experience October 2008 - March 2012
Job Software Development Engineer in Test at Workiva
Industry Computer Software
Experience
Workiva May 2015 - Present
Workiva January 2014 - April 2015
Workiva March 2013 - December 2013
Oracle March 2012 - March 2013
RightNow October 2008 - March 2012
Zoot Enterprises June 2007 - October 2008
Skills
Test Automation, Testing, Quality Assurance, Agile Methodologies, Scrum, Linux, Manual Testing, SQL, Python, Regression Testing, XML, Perl, SaaS, MySQL, Software Quality..., Unix, SOAP, PHP, Git, Apache, APIs, Cloud Applications, Subversion, Cloud Computing, Software Development, Web Applications, JavaScript, jQuery
Education
Montana State University-Bozeman 2000 — 2005
Bachelor of Agriculture, Animal Sciences
Workiva May 2015 - Present
Workiva January 2014 - April 2015
Workiva March 2013 - December 2013
Oracle March 2012 - March 2013
RightNow October 2008 - March 2012
Zoot Enterprises June 2007 - October 2008
Skills
Test Automation, Testing, Quality Assurance, Agile Methodologies, Scrum, Linux, Manual Testing, SQL, Python, Regression Testing, XML, Perl, SaaS, MySQL, Software Quality..., Unix, SOAP, PHP, Git, Apache, APIs, Cloud Applications, Subversion, Cloud Computing, Software Development, Web Applications, JavaScript, jQuery
Education
Montana State University-Bozeman 2000 — 2005
Bachelor of Agriculture, Animal Sciences
Rajiv Bartakke, PMP, ITIL Rajiv Bartakke, PMP, ITIL's RightNow Experience December 2010 - May 2011
Job Director Customer Success at CoreSphere, LLC.
Industry Information Technology and Services
Experience
CoreSphere, LLC. September 2015 - Present
MNB & Associates November 2009 - Present
Deltek February 2014 - June 2015
Optimos May 2013 - December 2013
Elsevier June 2011 - April 2013
RightNow December 2010 - May 2011
TeraThink Corporation November 2009 - October 2010
Oracle USA, INC. 1993 - November 2009
PricewaterhouseCoopers 1998 - 1999
American Management Systems 1991 - 1993
Skills
Business Process, Enterprise Software, Program Management, SaaS, CRM, PMP, Business Process..., Requirements Analysis, Oracle E-Business Suite, Professional Services, ERP, Federal Government, Business Intelligence, Requirements Gathering, Project Portfolio..., Strategy, Integration, Project Management, Management, Consulting, Oracle, Oracle Applications, Process Improvement, Enterprise Architecture, Agile Methodologies, Business Development, Business Analysis, Cloud Computing, Software Consulting, Leadership, IT Strategy, Portfolio Management, Pre-sales, SDLC, PMO, Risk Management, Data Warehousing, ITIL Process, ITIL v3 Foundations..., Federal Agencies, Global Human Resources..., Business Process..., Outsourcing, Public Sector Consulting, Federal Grants..., R&D Operations, Analytical R&D, Global R&D, R&D funding, Costpoint
Education
American University - Kogod School of Business 1987 — 1990
MBA
Ursinus College 1980 — 1983
EcBA
Muhlenberg College 1979 — 1980
Natural Science
Perkiomen Valley High School 1974 — 1979
CoreSphere, LLC. September 2015 - Present
MNB & Associates November 2009 - Present
Deltek February 2014 - June 2015
Optimos May 2013 - December 2013
Elsevier June 2011 - April 2013
RightNow December 2010 - May 2011
TeraThink Corporation November 2009 - October 2010
Oracle USA, INC. 1993 - November 2009
PricewaterhouseCoopers 1998 - 1999
American Management Systems 1991 - 1993
Skills
Business Process, Enterprise Software, Program Management, SaaS, CRM, PMP, Business Process..., Requirements Analysis, Oracle E-Business Suite, Professional Services, ERP, Federal Government, Business Intelligence, Requirements Gathering, Project Portfolio..., Strategy, Integration, Project Management, Management, Consulting, Oracle, Oracle Applications, Process Improvement, Enterprise Architecture, Agile Methodologies, Business Development, Business Analysis, Cloud Computing, Software Consulting, Leadership, IT Strategy, Portfolio Management, Pre-sales, SDLC, PMO, Risk Management, Data Warehousing, ITIL Process, ITIL v3 Foundations..., Federal Agencies, Global Human Resources..., Business Process..., Outsourcing, Public Sector Consulting, Federal Grants..., R&D Operations, Analytical R&D, Global R&D, R&D funding, Costpoint
Education
American University - Kogod School of Business 1987 — 1990
MBA
Ursinus College 1980 — 1983
EcBA
Muhlenberg College 1979 — 1980
Natural Science
Perkiomen Valley High School 1974 — 1979
Christine Franz Christine Franz's RightNow Experience 2001 - 2002
Job Building customer loyalty for forwardlooking brands
Industry Information Technology and Services
Experience
LiveVox November 2014 - Present
Transversal January 2014 - September 2014
Genesys January 2012 - January 2014
Genesys May 2011 - January 2012
KANA Software July 2009 - May 2011
KANA Software January 2008 - July 2009
KANA Software October 2006 - December 2008
RightNow Technologies November 2002 - October 2006
RightNow 2001 - 2002
RightNow April 2001 - December 2001
Skills
SaaS, CRM, Enterprise Software, Cloud Computing, Salesforce.com, Direct Sales, Business Development, Strategy, Professional Services, Go-to-market Strategy, Product Management, Outsourcing, Account Management, Leadership, Solution Selling, Sales Enablement, Social Media Marketing, Management, Sales Operations, Negotiation, Channel, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Sales, IVR, ACD, VoIP
Education
Montana State University-Bozeman 1984 — 1990
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
LiveVox November 2014 - Present
Transversal January 2014 - September 2014
Genesys January 2012 - January 2014
Genesys May 2011 - January 2012
KANA Software July 2009 - May 2011
KANA Software January 2008 - July 2009
KANA Software October 2006 - December 2008
RightNow Technologies November 2002 - October 2006
RightNow 2001 - 2002
RightNow April 2001 - December 2001
Skills
SaaS, CRM, Enterprise Software, Cloud Computing, Salesforce.com, Direct Sales, Business Development, Strategy, Professional Services, Go-to-market Strategy, Product Management, Outsourcing, Account Management, Leadership, Solution Selling, Sales Enablement, Social Media Marketing, Management, Sales Operations, Negotiation, Channel, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Sales, IVR, ACD, VoIP
Education
Montana State University-Bozeman 1984 — 1990
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Jacalyn Chapman Jacalyn Chapman's RightNow Experience October 2009 - June 2011
Job Strategic Innovation Executive at Salesforce
Industry Computer Software
Experience
Salesforce April 2014 - Present
Salesforce.com August 2011 - March 2014
RightNow October 2009 - June 2011
Open Text Corporation, USA February 2006 - September 2009
PMA Consultants June 2002 - February 2006
Lucent Technologies December 1998 - June 2002
Skills
MS Project, Visio, Livelink, Salesforce.com, RightNow, CRM, Cloud Computing, Consulting, Document Management, Enterprise Content..., Enterprise Software, Integration, Leadership, Management, Program Management, Project Management, SaaS, Strategy, Cross-functional Team..., Professional Services
Education
Georgia Institute of Technology 1991 — 1997
BCE, Structures
Salesforce April 2014 - Present
Salesforce.com August 2011 - March 2014
RightNow October 2009 - June 2011
Open Text Corporation, USA February 2006 - September 2009
PMA Consultants June 2002 - February 2006
Lucent Technologies December 1998 - June 2002
Skills
MS Project, Visio, Livelink, Salesforce.com, RightNow, CRM, Cloud Computing, Consulting, Document Management, Enterprise Content..., Enterprise Software, Integration, Leadership, Management, Program Management, Project Management, SaaS, Strategy, Cross-functional Team..., Professional Services
Education
Georgia Institute of Technology 1991 — 1997
BCE, Structures
Casey Singer Casey Singer's RightNow Experience August 2010 - February 2011
Job Gallery Director at Scott L Christensen Studio
Industry Fine Art
Experience
Scott L Christensen Studio July 2012 - Present
Riverside Country Club June 2011 - January 2012
The Baxter Hotel October 2010 - June 2011
RightNow August 2010 - February 2011
Teton Springs Golf and Casting March 2007 - February 2010
Skills
Customer Experience, Event Management, Social Media, Marketing, Online Marketing, Email Marketing, Lead Generation, CRM, Marketing Strategy, Social Media Marketing, Marketing Communications, Sales Management, Marketing Management, Content Managed Websites, Public Relations, Online Advertising, Digital Marketing, Website Promotion, Strategic Planning, Advertising, Sales, Social Networking, Account Management, Salesforce.com, Product Marketing, Customer Service, Web Analytics, SEO
Education
California Polytechnic State University-San Luis Obispo 2001 — 2004
BS, Marketing and Communication
Miami University of Ohio 1999 — 2000
Scott L Christensen Studio July 2012 - Present
Riverside Country Club June 2011 - January 2012
The Baxter Hotel October 2010 - June 2011
RightNow August 2010 - February 2011
Teton Springs Golf and Casting March 2007 - February 2010
Skills
Customer Experience, Event Management, Social Media, Marketing, Online Marketing, Email Marketing, Lead Generation, CRM, Marketing Strategy, Social Media Marketing, Marketing Communications, Sales Management, Marketing Management, Content Managed Websites, Public Relations, Online Advertising, Digital Marketing, Website Promotion, Strategic Planning, Advertising, Sales, Social Networking, Account Management, Salesforce.com, Product Marketing, Customer Service, Web Analytics, SEO
Education
California Polytechnic State University-San Luis Obispo 2001 — 2004
BS, Marketing and Communication
Miami University of Ohio 1999 — 2000
Colt Frederickson Colt Frederickson's RightNow Experience January 2006 - September 2011
Job Software Development Engineer at Rubicon Project
Industry Computer Software
Experience
Rubicon Project August 2015 - Present
Oracle RightNow September 2011 - August 2015
RightNow January 2006 - September 2011
Idaho National Laboratory January 2005 - May 2006
Skills
Scala, Big Data, HBase, Hadoop, Software Engineering, Software Design, Java, C#, SOAP, .NET, Python, Oozie, Distributed File Systems
Education
Montana State University-Bozeman 2008 — 2011
MS, Computer Science
Montana State University-Bozeman 2004 — 2006
BS, Computer Science
Rubicon Project August 2015 - Present
Oracle RightNow September 2011 - August 2015
RightNow January 2006 - September 2011
Idaho National Laboratory January 2005 - May 2006
Skills
Scala, Big Data, HBase, Hadoop, Software Engineering, Software Design, Java, C#, SOAP, .NET, Python, Oozie, Distributed File Systems
Education
Montana State University-Bozeman 2008 — 2011
MS, Computer Science
Montana State University-Bozeman 2004 — 2006
BS, Computer Science
Scott McCormick's RightNow Experience November 2010 - March 2012
Job Business Analyst at Oracle
Industry Computer Software
Experience
Oracle August 2012 - Present
Oracle March 2012 - August 2012
RightNow November 2010 - March 2012
RightNow Technologies May 2008 - November 2010
RightNow Technologies May 2008 - August 2008
Skills
Customer Experience, SaaS, CRM, Technical Support, Enterprise Software, Cloud Computing, Customer Service, Call Centers, Leadership, Professional Services, Social Media, Business Analysis, Software Project..., Integration, Brewing, Public Speaking, Oracle, Product Management
Education
Montana State University-Bozeman 2003 — 2008
German with a Commerce Option
Eberhard-Karls-Universität Tübingen 2005 — 2006
Bachelor of Science, Modern Languages, German Language and Literature
Oracle August 2012 - Present
Oracle March 2012 - August 2012
RightNow November 2010 - March 2012
RightNow Technologies May 2008 - November 2010
RightNow Technologies May 2008 - August 2008
Skills
Customer Experience, SaaS, CRM, Technical Support, Enterprise Software, Cloud Computing, Customer Service, Call Centers, Leadership, Professional Services, Social Media, Business Analysis, Software Project..., Integration, Brewing, Public Speaking, Oracle, Product Management
Education
Montana State University-Bozeman 2003 — 2008
German with a Commerce Option
Eberhard-Karls-Universität Tübingen 2005 — 2006
Bachelor of Science, Modern Languages, German Language and Literature
Rudy Schneider Rudy Schneider's RightNow Experience November 2003 - March 2012
Job CX Administrator with Oracle
Industry Computer Software
Experience
Oracle November 2003 - Present
Churchill Downs - United Tote 2003 - Present
RightNow November 2003 - March 2012
Skills
Customer Experience, CRM, Cloud Computing, SaaS, Technical Support, Enterprise Software, Social Media, Salesforce.com, Professional Services, Software Project..., Product Management, Management, Agile Methodologies, Account Management, Analytics, Business Intelligence, Customer Service
Education
Community College of the Air Force 1974 — 1995
Oracle November 2003 - Present
Churchill Downs - United Tote 2003 - Present
RightNow November 2003 - March 2012
Skills
Customer Experience, CRM, Cloud Computing, SaaS, Technical Support, Enterprise Software, Social Media, Salesforce.com, Professional Services, Software Project..., Product Management, Management, Agile Methodologies, Account Management, Analytics, Business Intelligence, Customer Service
Education
Community College of the Air Force 1974 — 1995
Dennis O'Neill's RightNow Experience January 2007 - April 2011
Job
Industry Information Technology and Services
Experience
iQor April 2014 - Present
Jabil April 2011 - April 2014
RightNow January 2007 - April 2011
Exertus Consulting July 2006 - December 2006
ISITE Design, Inc. August 2003 - June 2006
StorageTek 2000 - 2003
United States Army June 1993 - May 1998
Skills
French, eCRM, Windows, Microsoft Office, Requirements Analysis, Customer Experience, Business Analysis, Communication, Project Management, Enterprise Software, Software Project..., Program Management, SaaS, Process Improvement, Training, CRM, Management, Leadership, Project Planning, Team Leadership, Consulting, Cross-functional Team..., Sales, Integration, Cloud Computing, Business Intelligence, Product Management, Change Management, Professional Services, Business Process..., Six Sigma, Service Delivery, Business Process, Business Development, Team Building, Analysis, Vendor Management, Strategy
Education
United States Military Academy at West Point 1989 — 1993
BS, Russian Language, French Language, Systems Engineering
College of the Holy Cross 1988 — 1989
Undeclaired, Aerospace, Aeronautical and Astronautical Engineering
iQor April 2014 - Present
Jabil April 2011 - April 2014
RightNow January 2007 - April 2011
Exertus Consulting July 2006 - December 2006
ISITE Design, Inc. August 2003 - June 2006
StorageTek 2000 - 2003
United States Army June 1993 - May 1998
Skills
French, eCRM, Windows, Microsoft Office, Requirements Analysis, Customer Experience, Business Analysis, Communication, Project Management, Enterprise Software, Software Project..., Program Management, SaaS, Process Improvement, Training, CRM, Management, Leadership, Project Planning, Team Leadership, Consulting, Cross-functional Team..., Sales, Integration, Cloud Computing, Business Intelligence, Product Management, Change Management, Professional Services, Business Process..., Six Sigma, Service Delivery, Business Process, Business Development, Team Building, Analysis, Vendor Management, Strategy
Education
United States Military Academy at West Point 1989 — 1993
BS, Russian Language, French Language, Systems Engineering
College of the Holy Cross 1988 — 1989
Undeclaired, Aerospace, Aeronautical and Astronautical Engineering
Steve Rath's RightNow Experience April 2009 - February 2010
Job Sr. Recruiter/Sourcer at Yik Yak, Inc.
Industry Information Technology and Services
Experience
Yik Yak, Inc. July 2015 - Present
Apple April 2014 - July 2015
Turner Broadcasting System May 2011 - April 2014
Blue Wave Recruiting, Inc. November 2008 - April 2014
Dolby Laboratories May 2010 - May 2011
Avanade February 2010 - May 2010
RightNow April 2009 - February 2010
IGT May 2008 - November 2008
Microsoft August 2007 - May 2008
The Home Depot March 2007 - October 2007
Skills
Sourcing, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, Temporary Placement, Cloud Computing, Screening, InsideConnector, Professional Mentoring, CRM, Human Resources, Mobile Applications, Social Media, Java, Strategy, Hiring, Internet Recruiting, Management, IT Recruitment, Team Management, Video, Building Relationships, iOS, Networking, Sales, Training, Consulting, Online Gaming, Program Management, Vendor Management, iPad, Onboarding, Interviews, Start-ups, Strategic Sourcing, Web Services, Distributed Systems, Persistence, Cloud Storage, Cloud Computing IaaS, Innovation Consulting, Strategic Consulting, Relationship Building, Candidate Generation, Social Recruiting
Education
State University of New York College at Potsdam 1982 — 1985
CIS, Computers, Math, Management, 3.6
Florida Institute of Technology 1980 — 1981
Computer Science/Engineering
Yik Yak, Inc. July 2015 - Present
Apple April 2014 - July 2015
Turner Broadcasting System May 2011 - April 2014
Blue Wave Recruiting, Inc. November 2008 - April 2014
Dolby Laboratories May 2010 - May 2011
Avanade February 2010 - May 2010
RightNow April 2009 - February 2010
IGT May 2008 - November 2008
Microsoft August 2007 - May 2008
The Home Depot March 2007 - October 2007
Skills
Sourcing, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, Temporary Placement, Cloud Computing, Screening, InsideConnector, Professional Mentoring, CRM, Human Resources, Mobile Applications, Social Media, Java, Strategy, Hiring, Internet Recruiting, Management, IT Recruitment, Team Management, Video, Building Relationships, iOS, Networking, Sales, Training, Consulting, Online Gaming, Program Management, Vendor Management, iPad, Onboarding, Interviews, Start-ups, Strategic Sourcing, Web Services, Distributed Systems, Persistence, Cloud Storage, Cloud Computing IaaS, Innovation Consulting, Strategic Consulting, Relationship Building, Candidate Generation, Social Recruiting
Education
State University of New York College at Potsdam 1982 — 1985
CIS, Computers, Math, Management, 3.6
Florida Institute of Technology 1980 — 1981
Computer Science/Engineering
Tiffany Lustig's RightNow Experience March 2011 - August 2011
Job Sales Consultant at Oracle
Industry Computer Software
Experience
Oracle December 2014 - Present
Oracle July 2006 - Present
RightNow March 2011 - August 2011
Flying Horse Communication March 2006 - June 2006
AIDS Partnership with Africa August 2005 - December 2005
Skills
Leadership, New Business Development, Project Management, Integration, SaaS, Training, SQL, CRM, Business Strategy, Management, Call Centers, Technical Writing, Risk Management, Oracle, Enterprise Software, Team Building, Professional Services, Business Analysis, Cloud Computing, Consulting, Business Intelligence, Pre-sales, Software Project..., Process Improvement, Program Management, Business Process, Business Process..., Cross-functional Team..., Vendor Management
Education
Montana State University-Bozeman 2000 — 2004
Business Management, English Writing, International Business
Vilniaus Universitetas
Stretegic Business MBA Course
Oracle December 2014 - Present
Oracle July 2006 - Present
RightNow March 2011 - August 2011
Flying Horse Communication March 2006 - June 2006
AIDS Partnership with Africa August 2005 - December 2005
Skills
Leadership, New Business Development, Project Management, Integration, SaaS, Training, SQL, CRM, Business Strategy, Management, Call Centers, Technical Writing, Risk Management, Oracle, Enterprise Software, Team Building, Professional Services, Business Analysis, Cloud Computing, Consulting, Business Intelligence, Pre-sales, Software Project..., Process Improvement, Program Management, Business Process, Business Process..., Cross-functional Team..., Vendor Management
Education
Montana State University-Bozeman 2000 — 2004
Business Management, English Writing, International Business
Vilniaus Universitetas
Stretegic Business MBA Course
Jennifer Metro's RightNow Experience October 2010 - March 2012
Job Senior Sales Operations Analyst, NAA Consulting Sales at Oracle
Industry Computer Software
Experience
Oracle November 2014 - Present
Oracle June 2013 - November 2014
Oracle March 2012 - June 2013
RightNow October 2010 - March 2012
Bridger Mountain Log Homes, Inc. March 2003 - October 2010
Skills
SaaS, Customer Service, Sales Process, Direct Sales, Customer Retention, Business Development, Sales Operations, Project Planning, Budgets, Analysis, Sales, Integration, Strategic Planning, Management, CRM, Enterprise Software, Cloud Computing, Professional Services, Solution Selling, Strategic Partnerships
Education
Montana State University-Bozeman 1998 — 2001
Bachelor of Science, Psychology
Health Works Institute 2004 — 2005
Licensed Massage Therapist, Massage
Oracle November 2014 - Present
Oracle June 2013 - November 2014
Oracle March 2012 - June 2013
RightNow October 2010 - March 2012
Bridger Mountain Log Homes, Inc. March 2003 - October 2010
Skills
SaaS, Customer Service, Sales Process, Direct Sales, Customer Retention, Business Development, Sales Operations, Project Planning, Budgets, Analysis, Sales, Integration, Strategic Planning, Management, CRM, Enterprise Software, Cloud Computing, Professional Services, Solution Selling, Strategic Partnerships
Education
Montana State University-Bozeman 1998 — 2001
Bachelor of Science, Psychology
Health Works Institute 2004 — 2005
Licensed Massage Therapist, Massage
Carrie Marciano's RightNow Experience April 2006 - September 2008
Job Developer IV at Paychex
Industry Human Resources
Experience
Paychex September 2011 - Present
Ultralife Corporation 2008 - 2011
RightNow April 2006 - September 2008
State Farm Insurance June 1998 - March 2006
Education
Gannon University 1995 — 1998
Bachelor of Management Information Systems
Paychex September 2011 - Present
Ultralife Corporation 2008 - 2011
RightNow April 2006 - September 2008
State Farm Insurance June 1998 - March 2006
Education
Gannon University 1995 — 1998
Bachelor of Management Information Systems
Ryszard Antonczyk Ryszard Antonczyk's RightNow Experience December 2007 - October 2010
Job Accomplished Software Developer and Manager, Team Leader, Project Manager, Trainer, Facilitator and Consultant
Industry Computer Software
Experience
Karl Storz Imaging August 2014 - Present
CygNet Software (a Weatherford International Company; www.weatherford.com) March 2013 - March 2014
Oracle March 2012 - February 2013
Yellowstone Club December 2008 - April 2012
RightNow Technologies October 2010 - February 2012
RightNow December 2007 - October 2010
Boston Mills/Brandywine Ski Resort December 1994 - March 2008
Deer Valley Resort March 2002 - April 2007
Virtual Hold Technology 2001 - 2007
Complient 2000 - 2001
Skills
Software Development, XML, Scrum, Web Services, Software Design, SQL, Testing, Software Engineering, Visual Studio, Java, C#, .NET, UML, Software Project..., SOAP, JavaScript, Customer Service, TCP/IP, CVS, Test Automation, Application Development, SaaS, Team Management, Agile Project Management, C/C++ STL, API, Problem Solving, Product Management, Distributed Team..., Team Leadership, Web Development, Crystal Reports, Algorithms, Architectural Patterns, CRM software, Linux, Online Communities, OOAD, MS Project, Enterprise Architecture, HTML + CSS, CTI, Customer Experience, VBScript, Mentoring, Training & Development, Instructing, Qt, Embedded Systems, Medical Imaging
Education
Politechnika Gdańska 1979 — 1980
MS CS, Computer Science
Politechnika Gdańska 1975 — 1979
Bachelor of Science, EE, Electronics, Minor: Electrical Engineering, Computer Science
The University of Akron 2005 — 2005
Certificate of Completion, Workforce Development and Continuing Education
IV Liceum Ogolnoksztalcace 1971 — 1975
"Maturity Diploma", Math-Physics profile class
Karl Storz Imaging August 2014 - Present
CygNet Software (a Weatherford International Company; www.weatherford.com) March 2013 - March 2014
Oracle March 2012 - February 2013
Yellowstone Club December 2008 - April 2012
RightNow Technologies October 2010 - February 2012
RightNow December 2007 - October 2010
Boston Mills/Brandywine Ski Resort December 1994 - March 2008
Deer Valley Resort March 2002 - April 2007
Virtual Hold Technology 2001 - 2007
Complient 2000 - 2001
Skills
Software Development, XML, Scrum, Web Services, Software Design, SQL, Testing, Software Engineering, Visual Studio, Java, C#, .NET, UML, Software Project..., SOAP, JavaScript, Customer Service, TCP/IP, CVS, Test Automation, Application Development, SaaS, Team Management, Agile Project Management, C/C++ STL, API, Problem Solving, Product Management, Distributed Team..., Team Leadership, Web Development, Crystal Reports, Algorithms, Architectural Patterns, CRM software, Linux, Online Communities, OOAD, MS Project, Enterprise Architecture, HTML + CSS, CTI, Customer Experience, VBScript, Mentoring, Training & Development, Instructing, Qt, Embedded Systems, Medical Imaging
Education
Politechnika Gdańska 1979 — 1980
MS CS, Computer Science
Politechnika Gdańska 1975 — 1979
Bachelor of Science, EE, Electronics, Minor: Electrical Engineering, Computer Science
The University of Akron 2005 — 2005
Certificate of Completion, Workforce Development and Continuing Education
IV Liceum Ogolnoksztalcace 1971 — 1975
"Maturity Diploma", Math-Physics profile class
Michael Johns Michael Johns's RightNow Experience January 2007 - May 2012
Job CEO at Bridger Orthopedic & Sports Medicine
Industry Hospital & Health Care
Experience
Bridger Orthopedic & Sports Medicine January 2015 - Present
Pegasus Emergency Group June 2012 - Present
RightNow January 2007 - May 2012
KPMG US August 2000 - December 2006
Education
Montana State University-Billings 1995 — 1999
Bachelor of Arts (B.A.), Accounting
Bridger Orthopedic & Sports Medicine January 2015 - Present
Pegasus Emergency Group June 2012 - Present
RightNow January 2007 - May 2012
KPMG US August 2000 - December 2006
Education
Montana State University-Billings 1995 — 1999
Bachelor of Arts (B.A.), Accounting
Brandy Cruz's RightNow Experience August 2006 - October 2007
Job Executive Assistant at Oracle
Industry Computer Software
Experience
Oracle October 2007 - Present
RightNow August 2006 - October 2007
DxCG Inc. (acquired by Verisk Health) June 2005 - July 2006
Ikon Office Solutions April 2004 - June 2005
Various Temporary Assignments February 2003 - March 2004
Skills
Program Management, Microsoft Office, HTML, Marketing, Outlook, Photoshop, SaaS, Dreamweaver, Microsoft Word, Visio, Customer Service, Product Development, E-commerce, Microsoft Excel, Illustrator, Event Planning, Graphic Design, Salesforce.com, CRM, Web Design, Executive Support, Consulting, Leadership, Project Management, FrontPage, Logo Design, Adobe Muse
Education
University of North Carolina at Greensboro 2000 — 2002
Bachelor of Fine Arts (BFA)
Elon University 1998 — 2000
Oracle October 2007 - Present
RightNow August 2006 - October 2007
DxCG Inc. (acquired by Verisk Health) June 2005 - July 2006
Ikon Office Solutions April 2004 - June 2005
Various Temporary Assignments February 2003 - March 2004
Skills
Program Management, Microsoft Office, HTML, Marketing, Outlook, Photoshop, SaaS, Dreamweaver, Microsoft Word, Visio, Customer Service, Product Development, E-commerce, Microsoft Excel, Illustrator, Event Planning, Graphic Design, Salesforce.com, CRM, Web Design, Executive Support, Consulting, Leadership, Project Management, FrontPage, Logo Design, Adobe Muse
Education
University of North Carolina at Greensboro 2000 — 2002
Bachelor of Fine Arts (BFA)
Elon University 1998 — 2000
Andrew Crow Andrew Crow's RightNow Experience April 2011 - September 2011
Job Regional Director at Socrata
Industry Computer Software
Experience
Socrata December 2013 - Present
Socrata October 2012 - December 2013
Oracle June 2012 - October 2012
Oracle October 2011 - May 2012
RightNow April 2011 - September 2011
RightNow Technologies March 2010 - March 2011
Mystery Ranch Backpacks July 2003 - February 2010
Skills
Enterprise Solution..., Account Management, SaaS, Cloud Computing, Data Experience, Open Data, Open Government, Customer Experience, Knowledge Management, CRM, SMB Sales, Business Development, Data, Cloud Applications, Analytics, Local Government
Education
Montana State University-Bozeman
University of North Carolina at Chapel Hill
Socrata December 2013 - Present
Socrata October 2012 - December 2013
Oracle June 2012 - October 2012
Oracle October 2011 - May 2012
RightNow April 2011 - September 2011
RightNow Technologies March 2010 - March 2011
Mystery Ranch Backpacks July 2003 - February 2010
Skills
Enterprise Solution..., Account Management, SaaS, Cloud Computing, Data Experience, Open Data, Open Government, Customer Experience, Knowledge Management, CRM, SMB Sales, Business Development, Data, Cloud Applications, Analytics, Local Government
Education
Montana State University-Bozeman
University of North Carolina at Chapel Hill
Cyrus Metcalf Cyrus Metcalf's RightNow Experience October 2008 - December 2010
Job Embedded System Engineer at Electro Optical Industries, LLC
Industry Computer Hardware
Experience
Electro Optical Industries, LLC September 2015 - Present
Micron Technology January 2013 - August 2015
K.Y. Enterprises January 2012 - January 2013
Montana State University January 2012 - December 2012
RightNow October 2008 - December 2010
Office Depot 2004 - 2009
US Navy August 2002 - April 2006
Skills
Perl, C programming, Analog Circuit Design, Digital Circuit Design, Semiconductors, IC, CMOS, ASIC, Debugging, SoC, Product Engineering, VLSI, Embedded Systems, Semiconductor Industry, Analog, FPGA, Failure Analysis, Research, Analysis, Testing, VHDL, Software Development, Python, Linux, Programming, C
Education
Montana State University-Bozeman 2008 — 2012
Bachelor of Science (BS), Computer Engineering
Electro Optical Industries, LLC September 2015 - Present
Micron Technology January 2013 - August 2015
K.Y. Enterprises January 2012 - January 2013
Montana State University January 2012 - December 2012
RightNow October 2008 - December 2010
Office Depot 2004 - 2009
US Navy August 2002 - April 2006
Skills
Perl, C programming, Analog Circuit Design, Digital Circuit Design, Semiconductors, IC, CMOS, ASIC, Debugging, SoC, Product Engineering, VLSI, Embedded Systems, Semiconductor Industry, Analog, FPGA, Failure Analysis, Research, Analysis, Testing, VHDL, Software Development, Python, Linux, Programming, C
Education
Montana State University-Bozeman 2008 — 2012
Bachelor of Science (BS), Computer Engineering
Ernie Turner Ernie Turner's RightNow Experience January 2006 - March 2011
Job Front End Engineer at Dataminr, Inc.
Industry Computer Software
Experience
Dataminr, Inc. July 2014 - Present
Oracle December 2012 - July 2014
Oracle March 2011 - December 2012
RightNow January 2006 - March 2011
Skills
JavaScript, Web Applications, ReactJS, Git, MongoDB, API Development, Software Development, Node.js, PHP, Web Services, MySQL, Unix, Software Engineering, SQL, Linux
Education
Montana State University-Bozeman 2002 — 2006
Bachelor of Science (B.S.), Computer Science
Dataminr, Inc. July 2014 - Present
Oracle December 2012 - July 2014
Oracle March 2011 - December 2012
RightNow January 2006 - March 2011
Skills
JavaScript, Web Applications, ReactJS, Git, MongoDB, API Development, Software Development, Node.js, PHP, Web Services, MySQL, Unix, Software Engineering, SQL, Linux
Education
Montana State University-Bozeman 2002 — 2006
Bachelor of Science (B.S.), Computer Science
Andy Rowse's RightNow Experience March 2010 - March 2012
Job Partner at 45 North Solutions
Industry Information Technology and Services
Experience
45 North Solutions March 2013 - Present
AW Rowse Solutions March 2013 - Present
Oracle March 2012 - March 2013
RightNow March 2010 - March 2012
People to People Ambassador Programs July 2007 - March 2010
Skills
PHP, C#, JavaScript, CodeIgniter, HTML 5, CSS, Groovy, Grails, Java, SQL, MySQL, jQuery, Bootstrap UI, AJAX, Propel, Git, Subversion, REST, SOAP, Regular Expressions, JSON, ROQL, Customer Portal, RightNow, Connect PHP, Connect Web Services..., RightNow Desktop AddIn..., Agile Methodologies, Web Services, Integration, Project Management
Education
Montana State University-Bozeman 2001 — 2005
Bachelor of Arts (BA), Media and Theater Arts
45 North Solutions March 2013 - Present
AW Rowse Solutions March 2013 - Present
Oracle March 2012 - March 2013
RightNow March 2010 - March 2012
People to People Ambassador Programs July 2007 - March 2010
Skills
PHP, C#, JavaScript, CodeIgniter, HTML 5, CSS, Groovy, Grails, Java, SQL, MySQL, jQuery, Bootstrap UI, AJAX, Propel, Git, Subversion, REST, SOAP, Regular Expressions, JSON, ROQL, Customer Portal, RightNow, Connect PHP, Connect Web Services..., RightNow Desktop AddIn..., Agile Methodologies, Web Services, Integration, Project Management
Education
Montana State University-Bozeman 2001 — 2005
Bachelor of Arts (BA), Media and Theater Arts
Derek Hammons Derek Hammons's RightNow Experience November 2011 - March 2012
Job Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle March 2015 - Present
Oracle March 2012 - March 2015
RightNow November 2011 - March 2012
RightNow March 2011 - November 2011
US Forest Service June 2004 - December 2010
Skills
Agile Methodologies, Perl, Git, C#, Test Automation, Scrum, Java, Software Engineering, XML, SaaS, MySQL, Quality Assurance, Regression Testing, Testing, Web Applications, Python, Linux, Unix
Education
Montana State University-Bozeman 2004 — 2009
BS, Computer Science
Troy High School 2000 — 2004
High School Diploma, Valedictorian, National Honors Society
Oracle March 2015 - Present
Oracle March 2012 - March 2015
RightNow November 2011 - March 2012
RightNow March 2011 - November 2011
US Forest Service June 2004 - December 2010
Skills
Agile Methodologies, Perl, Git, C#, Test Automation, Scrum, Java, Software Engineering, XML, SaaS, MySQL, Quality Assurance, Regression Testing, Testing, Web Applications, Python, Linux, Unix
Education
Montana State University-Bozeman 2004 — 2009
BS, Computer Science
Troy High School 2000 — 2004
High School Diploma, Valedictorian, National Honors Society
Colin McWilliams Colin McWilliams's RightNow Experience May 2008 - May 2013
Job Cloud Services Consultant
Industry Information Technology and Services
Experience
Helix Business Solutions November 2014 - Present
Oracle May 2013 - October 2014
RightNow May 2008 - May 2013
RightNow December 1999 - May 2008
McWilliams Digital Studios May 1998 - May 2007
Kinko's of Montana, J.V. June 1994 - December 1999
Skills
Cloud Applications, Technical Writing, Editing, Publishing, Technical Accounts..., Web Design, Social Media..., Filmmaking, Final Cut Studio, Adobe Creative Suite, Adobe FrameMaker, Analytics, Cloud Computing, SaaS
Education
Montana State University-Bozeman 1988 — 1990
Studied Media and Theatre Arts (Filmmaking), English
Helix Business Solutions November 2014 - Present
Oracle May 2013 - October 2014
RightNow May 2008 - May 2013
RightNow December 1999 - May 2008
McWilliams Digital Studios May 1998 - May 2007
Kinko's of Montana, J.V. June 1994 - December 1999
Skills
Cloud Applications, Technical Writing, Editing, Publishing, Technical Accounts..., Web Design, Social Media..., Filmmaking, Final Cut Studio, Adobe Creative Suite, Adobe FrameMaker, Analytics, Cloud Computing, SaaS
Education
Montana State University-Bozeman 1988 — 1990
Studied Media and Theatre Arts (Filmmaking), English
Shawn Harrison Shawn Harrison's RightNow Experience December 2007 - February 2012
Job Senior Finance Director at Oracle
Industry Computer Software
Experience
Oracle September 2013 - Present
Oracle March 2012 - August 2013
RightNow December 2007 - February 2012
RightNow December 2003 - November 2007
Ernst & Young June 2001 - December 2003
Skills
Corporate Tax, International Tax, Transfer Pricing, International Tax..., Income Tax, VAT, Forecasting, SaaS, Accounts Receivable, Accounts Payable, Financial Planning, Cash Management, Cash Flow Forecasting, Order to Cash, Technical Accounting, Risk Management, Financial Modeling, SEC filings, Accounting, Finance, Strategic Financial..., Revenue Recognition, Tax, Financial Reporting
Education
Montana State University-Bozeman 1995 — 2001
Masters of Professional Accountancy, Accounting
Florida State University 1996 — 1997
Accounting
Oracle September 2013 - Present
Oracle March 2012 - August 2013
RightNow December 2007 - February 2012
RightNow December 2003 - November 2007
Ernst & Young June 2001 - December 2003
Skills
Corporate Tax, International Tax, Transfer Pricing, International Tax..., Income Tax, VAT, Forecasting, SaaS, Accounts Receivable, Accounts Payable, Financial Planning, Cash Management, Cash Flow Forecasting, Order to Cash, Technical Accounting, Risk Management, Financial Modeling, SEC filings, Accounting, Finance, Strategic Financial..., Revenue Recognition, Tax, Financial Reporting
Education
Montana State University-Bozeman 1995 — 2001
Masters of Professional Accountancy, Accounting
Florida State University 1996 — 1997
Accounting
Steve Ferree Steve Ferree's RightNow Experience 2006 - 2011
Job Knowledge Management Engineer
Industry Computer Hardware
Experience
QLogic September 2008 - Present
RightNow 2006 - 2011
QLogic July 2006 - September 2008
Imation April 1998 - July 2006
Imation May 1998 - July 2005
Skills
Linux, Photoshop, Fibre Channel..., Mac, Knowledge Management, Windows, Computer Hardware, Troubleshooting, Boomi, Microsoft Office, JavaScript, Joomla, CSS, Photography, Dreamweaver, Databases, Visio, Kaizen, MySQL, HTML, Lean Manufacturing, Information Management, Adobe Captivate, Oracle Applications, Gamification, QLogic FabricCache..., Salesforce, Fibre Channel, Storage, Technical Training, Operating Systems, Salesforce.com, Switches, iSCSI, Solaris, Hardware, Virtualization, Cloud Computing
Education
Metropolitan State University 2001 — 2004
BS, Art Teacher Education
Minneapolis Community and Technical College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Networking
Northwest Missouri State University 1973 — 1976
Art Ed, Art
QLogic September 2008 - Present
RightNow 2006 - 2011
QLogic July 2006 - September 2008
Imation April 1998 - July 2006
Imation May 1998 - July 2005
Skills
Linux, Photoshop, Fibre Channel..., Mac, Knowledge Management, Windows, Computer Hardware, Troubleshooting, Boomi, Microsoft Office, JavaScript, Joomla, CSS, Photography, Dreamweaver, Databases, Visio, Kaizen, MySQL, HTML, Lean Manufacturing, Information Management, Adobe Captivate, Oracle Applications, Gamification, QLogic FabricCache..., Salesforce, Fibre Channel, Storage, Technical Training, Operating Systems, Salesforce.com, Switches, iSCSI, Solaris, Hardware, Virtualization, Cloud Computing
Education
Metropolitan State University 2001 — 2004
BS, Art Teacher Education
Minneapolis Community and Technical College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Networking
Northwest Missouri State University 1973 — 1976
Art Ed, Art
Brent Ludwig Brent Ludwig's RightNow Experience September 1998 - January 2000
Job
Industry Information Technology and Services
Experience
Zendesk February 2014 - Present
Salesforce.com November 2010 - January 2014
RightNow Technologies July 2007 - November 2010
RightNow Technologies December 2005 - June 2007
Motorola Solutions February 2000 - December 2005
RightNow September 1998 - January 2000
Skills
Salesforce.com, Cloud Computing, SaaS, Customer Experience, Knowledge Management, Contact Centers, Customer Service, CSAT, Cloud Applications, CTI, ACD, IVR, Chat, Email Strategy, Intelligent Agents, CRM, Project Management, Enterprise Software, Go-to-market Strategy, Strategy, Program Management, Consulting, Leadership, Management, Professional Services, Business Intelligence
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2002 — 2005
MBA
Montana State University 1996 — 2000
BA
Zendesk February 2014 - Present
Salesforce.com November 2010 - January 2014
RightNow Technologies July 2007 - November 2010
RightNow Technologies December 2005 - June 2007
Motorola Solutions February 2000 - December 2005
RightNow September 1998 - January 2000
Skills
Salesforce.com, Cloud Computing, SaaS, Customer Experience, Knowledge Management, Contact Centers, Customer Service, CSAT, Cloud Applications, CTI, ACD, IVR, Chat, Email Strategy, Intelligent Agents, CRM, Project Management, Enterprise Software, Go-to-market Strategy, Strategy, Program Management, Consulting, Leadership, Management, Professional Services, Business Intelligence
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2002 — 2005
MBA
Montana State University 1996 — 2000
BA
Jesse Chase Jesse Chase's RightNow Experience April 2011 - January 2012
Job Demo Architect for Oracle
Industry Computer Software
Experience
Oracle January 2012 - Present
Bozeman Interactive January 2013 - Present
Reciprocity Industries February 2012 - October 2012
RightNow April 2011 - January 2012
Johnsons Inc March 2010 - May 2011
Data Northwest March 2010 - April 2011
Skills
InDesign, JavaScript, CSS3, HTML 5, PHP, CRM, SaaS, User Experience, WordPress, jQuery, Software Development, Ruby on Rails, MySQL, C#, User Interface Design, OOP, Web Project Management, Social Networking, Cloud Applications, Content Management, Custom CMS Development, User Experience Design, Cloud Computing, ExpressionEngine, LESS, Apex Programming, CSS, APIs, SEO, E-commerce, CMS, Web Design, Java, Graphic Design, Mobile Applications, Web Analytics, Sales Enablement, Database Design, SQL, Web Applications, HTML, Dreamweaver, Web Development
Education
Montana State University-Bozeman 2012 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Science, A+
Montana State University-Bozeman 2007 — 2010
Web Design, Web and Graphic Design
Oracle January 2012 - Present
Bozeman Interactive January 2013 - Present
Reciprocity Industries February 2012 - October 2012
RightNow April 2011 - January 2012
Johnsons Inc March 2010 - May 2011
Data Northwest March 2010 - April 2011
Skills
InDesign, JavaScript, CSS3, HTML 5, PHP, CRM, SaaS, User Experience, WordPress, jQuery, Software Development, Ruby on Rails, MySQL, C#, User Interface Design, OOP, Web Project Management, Social Networking, Cloud Applications, Content Management, Custom CMS Development, User Experience Design, Cloud Computing, ExpressionEngine, LESS, Apex Programming, CSS, APIs, SEO, E-commerce, CMS, Web Design, Java, Graphic Design, Mobile Applications, Web Analytics, Sales Enablement, Database Design, SQL, Web Applications, HTML, Dreamweaver, Web Development
Education
Montana State University-Bozeman 2012 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Science, A+
Montana State University-Bozeman 2007 — 2010
Web Design, Web and Graphic Design
David Fulton's RightNow Experience October 2011 - March 2012
Job Director, CRM Product Management at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow October 2011 - March 2012
RightNow July 2007 - September 2011
RightNow January 2005 - July 2007
RightNow April 2004 - January 2005
Matrix Consultancy Group October 2003 - April 2004
Covansys January 1999 - July 2003
Reuters August 1997 - January 1999
Skills
Product Management, Customer Experience, Service Delivery, SaaS, Analyst Relations, Self Service, CRM, Strategy, Professional Services, Business Development, Cloud Computing, Agile Methodologies, Integration, Enterprise Software, Go-to-market Strategy, Management, RightNow, Web Development, Pre-sales, Scrum, Leadership, Solution Selling, Multi-channel Marketing, Strategic Partnerships, Business Intelligence, Consulting, Solution Architecture
Education
UCL 1993 — 1997
PhD, Computer Science
Loughborough University 1992 — 1993
MSc, Interactive Computing Systems Design
The University of Huddersfield 1988 — 1992
BSc (Hons), Information Technology (Software Development)
Oracle March 2012 - Present
RightNow October 2011 - March 2012
RightNow July 2007 - September 2011
RightNow January 2005 - July 2007
RightNow April 2004 - January 2005
Matrix Consultancy Group October 2003 - April 2004
Covansys January 1999 - July 2003
Reuters August 1997 - January 1999
Skills
Product Management, Customer Experience, Service Delivery, SaaS, Analyst Relations, Self Service, CRM, Strategy, Professional Services, Business Development, Cloud Computing, Agile Methodologies, Integration, Enterprise Software, Go-to-market Strategy, Management, RightNow, Web Development, Pre-sales, Scrum, Leadership, Solution Selling, Multi-channel Marketing, Strategic Partnerships, Business Intelligence, Consulting, Solution Architecture
Education
UCL 1993 — 1997
PhD, Computer Science
Loughborough University 1992 — 1993
MSc, Interactive Computing Systems Design
The University of Huddersfield 1988 — 1992
BSc (Hons), Information Technology (Software Development)
Miriam Ynocencio Miriam Ynocencio's RightNow Experience May 2011 - November 2014
Job Director of User Experience Design at AT&T
Industry Information Technology and Services
Experience
AT&T November 2014 - Present
RightNow May 2011 - November 2014
Oracle May 2011 - November 2014
American Express May 2010 - May 2011
Home Shopping Network (HSN) June 2008 - May 2010
Sabre Holdings January 2007 - June 2008
Travelocity 2005 - 2007
American Airlines March 2001 - January 2005
Bertelsmann January 2000 - November 2000
BMG Entertainment - BMG Direct (Latin Division) January 1999 - January 2000
Skills
Testing, Mobile Software, Customer Experience, User Experience, Product Strategy, Information Architecture, E-commerce, Usability Testing, Web Analytics, Product Management, User Interface Design, Competitive Analysis, Agile, Visio, Product Marketing, Product Development, User Interface, Interaction Design, Agile Methodologies, Project Management, Leadership, Strategy, Program Management, Process Improvement, Integration, Mobile Applications, Analysis, Mobile Devices, Management, SEO, Heuristic Evaluation, User-centered Design, Analytics, Usability, CRM, Web Design, SDLC, Marketing, Brand Development, SaaS, Market Research, Enterprise Software, Agile Project Management, Advertising, Strategic Partnerships, Multi-channel Marketing, Consulting, Business Analysis
Education
New York University - Leonard N. Stern School of Business 1997 — 2000
Master of Business Administration (MBA), Marketing and Management
Baruch College, City University of New York (CUNY) 1984 — 1988
BBA, Marketing & Accounting
Human Factors International 2003 — 2005
Certified User Experience Analyst, Usability
AT&T November 2014 - Present
RightNow May 2011 - November 2014
Oracle May 2011 - November 2014
American Express May 2010 - May 2011
Home Shopping Network (HSN) June 2008 - May 2010
Sabre Holdings January 2007 - June 2008
Travelocity 2005 - 2007
American Airlines March 2001 - January 2005
Bertelsmann January 2000 - November 2000
BMG Entertainment - BMG Direct (Latin Division) January 1999 - January 2000
Skills
Testing, Mobile Software, Customer Experience, User Experience, Product Strategy, Information Architecture, E-commerce, Usability Testing, Web Analytics, Product Management, User Interface Design, Competitive Analysis, Agile, Visio, Product Marketing, Product Development, User Interface, Interaction Design, Agile Methodologies, Project Management, Leadership, Strategy, Program Management, Process Improvement, Integration, Mobile Applications, Analysis, Mobile Devices, Management, SEO, Heuristic Evaluation, User-centered Design, Analytics, Usability, CRM, Web Design, SDLC, Marketing, Brand Development, SaaS, Market Research, Enterprise Software, Agile Project Management, Advertising, Strategic Partnerships, Multi-channel Marketing, Consulting, Business Analysis
Education
New York University - Leonard N. Stern School of Business 1997 — 2000
Master of Business Administration (MBA), Marketing and Management
Baruch College, City University of New York (CUNY) 1984 — 1988
BBA, Marketing & Accounting
Human Factors International 2003 — 2005
Certified User Experience Analyst, Usability
Chris Steinbeisser Chris Steinbeisser's RightNow Experience April 2001 - January 2008
Job Senior Enterprise Tech at Dell Storage
Industry Information Technology and Services
Experience
Dell Compellent January 2015 - Present
Dell Compellent October 2012 - February 2015
Thomson Reuters 2011 - 2012
Mountain-Pacific Quality Health Foundation October 2009 - October 2011
State of Montana Department of Public Health and Human Services February 2009 - September 2009
406 Designs, Inc. January 2008 - February 2009
RightNow April 2001 - January 2008
RightNow October 1999 - April 2001
Software Spectrum May 1997 - September 1999
Skills
Enterprise Software, SaaS, Windows, Windows 7, Windows Services, Cloud Computing, Windows Server, Virtualization, Web Services, Business Intelligence, Integration, Servers, Unix, Linux, Technical Support, Networking, Operating Systems, Software Engineering, Solution Selling, Storage
Education
Montana State University-Bozeman 2000 — 2002
Non-Degree Grad, Computer Science
Montana State University-Bozeman 1990 — 1996
Bachelors, English
High School
Dell Compellent January 2015 - Present
Dell Compellent October 2012 - February 2015
Thomson Reuters 2011 - 2012
Mountain-Pacific Quality Health Foundation October 2009 - October 2011
State of Montana Department of Public Health and Human Services February 2009 - September 2009
406 Designs, Inc. January 2008 - February 2009
RightNow April 2001 - January 2008
RightNow October 1999 - April 2001
Software Spectrum May 1997 - September 1999
Skills
Enterprise Software, SaaS, Windows, Windows 7, Windows Services, Cloud Computing, Windows Server, Virtualization, Web Services, Business Intelligence, Integration, Servers, Unix, Linux, Technical Support, Networking, Operating Systems, Software Engineering, Solution Selling, Storage
Education
Montana State University-Bozeman 2000 — 2002
Non-Degree Grad, Computer Science
Montana State University-Bozeman 1990 — 1996
Bachelors, English
High School
Kymberly Sells Kymberly Sells's RightNow Experience January 2012 - February 2012
Job Senior Solutions Consultant at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow January 2012 - February 2012
Fleetmatics (Formerly SageQuest) August 2010 - January 2012
Kana Software July 2006 - March 2010
SafeHarbor Technology September 2005 - May 2006
Sales Prodigy April 2003 - August 2005
Unicru January 2002 - March 2003
Clarify/Nortel Networks October 1999 - January 2002
Vantive July 1998 - September 1999
Sybase/Powersoft October 1994 - July 1998
Skills
CRM software, Pre-sales, Enterprise Software, Account Management, SaaS, Product Management, Solution Selling, Cloud Computing, B2B, Salesforce.com, Email Marketing, CRM, Sales Process, Integration, Telecommunications, Software Industry, Call Centers, Oracle, Strategy, Leadership, Go-to-market Strategy, Product Marketing, Professional Services, Business Development, Start-ups, Management, Selling, Sales, Customer Experience, Consulting, ERP
Education
Iowa State University
BBA
Valley High School
Oracle March 2012 - Present
RightNow January 2012 - February 2012
Fleetmatics (Formerly SageQuest) August 2010 - January 2012
Kana Software July 2006 - March 2010
SafeHarbor Technology September 2005 - May 2006
Sales Prodigy April 2003 - August 2005
Unicru January 2002 - March 2003
Clarify/Nortel Networks October 1999 - January 2002
Vantive July 1998 - September 1999
Sybase/Powersoft October 1994 - July 1998
Skills
CRM software, Pre-sales, Enterprise Software, Account Management, SaaS, Product Management, Solution Selling, Cloud Computing, B2B, Salesforce.com, Email Marketing, CRM, Sales Process, Integration, Telecommunications, Software Industry, Call Centers, Oracle, Strategy, Leadership, Go-to-market Strategy, Product Marketing, Professional Services, Business Development, Start-ups, Management, Selling, Sales, Customer Experience, Consulting, ERP
Education
Iowa State University
BBA
Valley High School
Dan Fanciullacci Dan Fanciullacci's RightNow Experience February 2007 - January 2012
Job Senior Sales Representative at DLT Solutions
Industry Computer Software
Experience
DLT Solutions March 2015 - Present
eGain Corporation October 2013 - February 2015
Parature June 2012 - October 2013
Oracle January 2012 - June 2012
RightNow February 2007 - January 2012
Ultra DNS October 2006 - February 2007
Oracle February 2004 - October 2006
Skills
Cloud Computing, SaaS, Solution Selling, Enterprise Software, Sales Process, Lead Generation, Professional Services, Direct Sales, Strategic Partnerships, CRM, Channel Partners, Software Industry, Business Development, Account Management, Demand Generation, Selling, Salesforce.com, Sales
Education
Bethany College 1999 — 2004
B.A., Communications / Advertising
Sto-Rox
DLT Solutions March 2015 - Present
eGain Corporation October 2013 - February 2015
Parature June 2012 - October 2013
Oracle January 2012 - June 2012
RightNow February 2007 - January 2012
Ultra DNS October 2006 - February 2007
Oracle February 2004 - October 2006
Skills
Cloud Computing, SaaS, Solution Selling, Enterprise Software, Sales Process, Lead Generation, Professional Services, Direct Sales, Strategic Partnerships, CRM, Channel Partners, Software Industry, Business Development, Account Management, Demand Generation, Selling, Salesforce.com, Sales
Education
Bethany College 1999 — 2004
B.A., Communications / Advertising
Sto-Rox
Erica Leep Anderson Erica Leep Anderson's RightNow Experience January 2010 - February 2012
Job
Industry Computer Software
Experience
Oracle July 2014 - Present
Twin Technologies, Inc. January 2014 - May 2014
Twin Technologies March 2013 - December 2013
Oracle March 2012 - February 2013
RightNow January 2010 - February 2012
NJAnders March 2011 - September 2011
Cancer Support Community Montana February 2010 - February 2011
RightNow Technologies January 2008 - December 2009
RightNow Technologies December 2006 - December 2007
RightNow Technologies December 2005 - December 2006
Skills
Online User Experience, Marketing Communications, Editing, Software Project..., Agile Project Management, Scrum, Online Community..., Community Building, Community Development, User Groups, Customer Engagement, Proofreading, Web Project Management, Web 2.0, Social Media, Writing Skills, Digital Marketing, User Experience, Community Management, Customer Experience, CRM, Lead Generation, Online Marketing, SaaS, Enterprise Software, SEO, Management, Integration, Project Management, WordPress, Business Process, Databases, Analytics, Content Strategy, Product Management
Education
Calvin College 2001 — 2005
Business-Communications
Oracle July 2014 - Present
Twin Technologies, Inc. January 2014 - May 2014
Twin Technologies March 2013 - December 2013
Oracle March 2012 - February 2013
RightNow January 2010 - February 2012
NJAnders March 2011 - September 2011
Cancer Support Community Montana February 2010 - February 2011
RightNow Technologies January 2008 - December 2009
RightNow Technologies December 2006 - December 2007
RightNow Technologies December 2005 - December 2006
Skills
Online User Experience, Marketing Communications, Editing, Software Project..., Agile Project Management, Scrum, Online Community..., Community Building, Community Development, User Groups, Customer Engagement, Proofreading, Web Project Management, Web 2.0, Social Media, Writing Skills, Digital Marketing, User Experience, Community Management, Customer Experience, CRM, Lead Generation, Online Marketing, SaaS, Enterprise Software, SEO, Management, Integration, Project Management, WordPress, Business Process, Databases, Analytics, Content Strategy, Product Management
Education
Calvin College 2001 — 2005
Business-Communications
Jeff Scurlock Jeff Scurlock's RightNow Experience January 2006 - April 2011
Job Application Sales Manager
Industry Computer Software
Experience
Oracle September 2012 - Present
RightNow January 2006 - April 2011
RightNow April 2004 - January 2006
Gorp.com July 2000 - October 2003
Ride Snowboards (acquired by K2 Sports) January 1996 - October 1999
Skills
Business Development, Contract Negotiation, Process Design, Lead Generation, Demand Generation, SaaS, Customer Experience, New Client Acquisitions, Cloud Computing, Revenue Growth, Online Marketing, Online Advertising, Digital Marketing, Multi-channel Marketing, Advertising, CRM, Sales, Management, Marketing, Sales Process, Enterprise Software
Education
Miami University 1990 — 1994
BA, Communications
Oracle September 2012 - Present
RightNow January 2006 - April 2011
RightNow April 2004 - January 2006
Gorp.com July 2000 - October 2003
Ride Snowboards (acquired by K2 Sports) January 1996 - October 1999
Skills
Business Development, Contract Negotiation, Process Design, Lead Generation, Demand Generation, SaaS, Customer Experience, New Client Acquisitions, Cloud Computing, Revenue Growth, Online Marketing, Online Advertising, Digital Marketing, Multi-channel Marketing, Advertising, CRM, Sales, Management, Marketing, Sales Process, Enterprise Software
Education
Miami University 1990 — 1994
BA, Communications
Lisa DeMille Lisa DeMille's RightNow Experience February 2006 - March 2012
Job Senior Director, Sales Engineering at salesforce.com
Industry Computer Software
Experience
salesforce.com May 2013 - Present
Oracle March 2012 - May 2013
RightNow February 2006 - March 2012
Oracle 1999 - 2006
Skills
Thought Leadership, Sales Engineering, Public Sector, Pre-sales, Sales Presentation..., Product Demonstration, Technical Sales..., SaaS, Solution Architecture, Competitive..., Competitive Intelligence, Product Road Mapping, Cloud Computing, Customer Experience..., Sales Management, Project Management, Business Development, Project Planning, Performance Management
Education
East Carolina University
Communications
salesforce.com May 2013 - Present
Oracle March 2012 - May 2013
RightNow February 2006 - March 2012
Oracle 1999 - 2006
Skills
Thought Leadership, Sales Engineering, Public Sector, Pre-sales, Sales Presentation..., Product Demonstration, Technical Sales..., SaaS, Solution Architecture, Competitive..., Competitive Intelligence, Product Road Mapping, Cloud Computing, Customer Experience..., Sales Management, Project Management, Business Development, Project Planning, Performance Management
Education
East Carolina University
Communications
J. P. Saint-Louis's RightNow Experience January 2011 - March 2012
Job Sr. Business Development Manager at Speridian Technologies
Industry Information Technology and Services
Experience
Speridian Technologies August 2015 - Present
Oracle March 2012 - June 2015
RightNow January 2011 - March 2012
RightNow January 2011 - December 2011
Oracle July 2009 - December 2010
Coradiant March 2007 - June 2009
ADP August 2005 - September 2006
Pitney Bowes August 2001 - August 2002
Zipcar July 2000 - July 2001
Skills
Software Sales, Solution Selling, Enterprise Software, SaaS, Cloud Applications, Oracle Applications, CRM, Case Management Software, Service Automation, Customer Experience..., Knowledge Management, Master Data Management, Data Quality, Marketing Automation, Social Media..., Sales Automation, Business Development, Management, Account Management, Leadership, Sales, Professional Services, Salesforce.com
Education
Fuller Theological Seminary 2002 — 2007
Master’s Degree, M.Div w/concentration in Cross Cultural Studies
Tufts University 1998 — 2000
BS, Biology
University of Massachusetts, Amherst 1996 — 1998
Biology
Speridian Technologies August 2015 - Present
Oracle March 2012 - June 2015
RightNow January 2011 - March 2012
RightNow January 2011 - December 2011
Oracle July 2009 - December 2010
Coradiant March 2007 - June 2009
ADP August 2005 - September 2006
Pitney Bowes August 2001 - August 2002
Zipcar July 2000 - July 2001
Skills
Software Sales, Solution Selling, Enterprise Software, SaaS, Cloud Applications, Oracle Applications, CRM, Case Management Software, Service Automation, Customer Experience..., Knowledge Management, Master Data Management, Data Quality, Marketing Automation, Social Media..., Sales Automation, Business Development, Management, Account Management, Leadership, Sales, Professional Services, Salesforce.com
Education
Fuller Theological Seminary 2002 — 2007
Master’s Degree, M.Div w/concentration in Cross Cultural Studies
Tufts University 1998 — 2000
BS, Biology
University of Massachusetts, Amherst 1996 — 1998
Biology
Rachel Fasse Rachel Fasse's RightNow Experience December 2011 - July 2012
Job Account Manager at O'Berry Collaborative
Industry Public Relations and Communications
Experience
O'Berry Collaborative January 2015 - Present
Qualtrics January 2014 - December 2014
Off the Beaten Path January 2013 - February 2014
Oracle July 2012 - February 2013
RightNow December 2011 - July 2012
RightNow January 2010 - December 2011
ACE Language Institute October 2008 - January 2010
Skills
Social Media, Public Relations, Press Releases, Marketing, Media Relations, Marketing Communications, Strategy, Social Media Marketing, Corporate Communications, Writing, Customer Service, Event Management, Microsoft Office, Microsoft Word, WordPress, Customer Relations, SEO, Web Analytics, PowerPoint, Excel, Technical Writing, Word, Advertising, Web Design, CRM, Ghostwriting, Google Analytics, Social Media Measurement, Social Media Consulting, Marketing Consulting, Content Marketing, Customer Reference, Case Studies, Employee Training, SaaS
Education
Montana State University-Bozeman 2003 — 2007
Bachelor of Science, Finance
O'Berry Collaborative January 2015 - Present
Qualtrics January 2014 - December 2014
Off the Beaten Path January 2013 - February 2014
Oracle July 2012 - February 2013
RightNow December 2011 - July 2012
RightNow January 2010 - December 2011
ACE Language Institute October 2008 - January 2010
Skills
Social Media, Public Relations, Press Releases, Marketing, Media Relations, Marketing Communications, Strategy, Social Media Marketing, Corporate Communications, Writing, Customer Service, Event Management, Microsoft Office, Microsoft Word, WordPress, Customer Relations, SEO, Web Analytics, PowerPoint, Excel, Technical Writing, Word, Advertising, Web Design, CRM, Ghostwriting, Google Analytics, Social Media Measurement, Social Media Consulting, Marketing Consulting, Content Marketing, Customer Reference, Case Studies, Employee Training, SaaS
Education
Montana State University-Bozeman 2003 — 2007
Bachelor of Science, Finance
Kristin Abhold's RightNow Experience April 2011 - May 2012
Job Certified Personal Trainer at Axiom Fitness
Industry Health, Wellness and Fitness
Experience
Axiom Fitness August 2014 - Present
U.S. Bank October 2013 - August 2014
Cabela's November 2012 - October 2013
RightNow April 2011 - May 2012
Pacific Sunwear July 2010 - April 2011
Gap Inc./Old Navy August 2007 - December 2009
Skills
Creating and mainting..., Database Management, Customer Reference..., Client Relationship..., Coordinating press..., Customer Service, Customer Experience, Communication Skills, Marketing Strategy, Sales Process, CRM, Leadership, Marketing, Management, Sales, Selling, Merchandising, Customer Retention, SaaS
Education
Montana State University-Bozeman 2008 — 2012
Bachelor's of Science, Business - Marketing
West Valley High School 2004 — 2007
High School Diploma
Axiom Fitness August 2014 - Present
U.S. Bank October 2013 - August 2014
Cabela's November 2012 - October 2013
RightNow April 2011 - May 2012
Pacific Sunwear July 2010 - April 2011
Gap Inc./Old Navy August 2007 - December 2009
Skills
Creating and mainting..., Database Management, Customer Reference..., Client Relationship..., Coordinating press..., Customer Service, Customer Experience, Communication Skills, Marketing Strategy, Sales Process, CRM, Leadership, Marketing, Management, Sales, Selling, Merchandising, Customer Retention, SaaS
Education
Montana State University-Bozeman 2008 — 2012
Bachelor's of Science, Business - Marketing
West Valley High School 2004 — 2007
High School Diploma
Casey O'Callaghan Casey O'Callaghan's RightNow Experience December 2003 - March 2012
Job Principal Technical Writer at Oracle
Industry Information Technology and Services
Experience
Oracle March 2012 - Present
RightNow December 2003 - March 2012
Skills
Tutorials, Captivate, Technical Writing, FrameMaker, Multimedia, Oracle Service Cloud, Voice Over, Video Editing, Project Management, Customer Experience, Knowledge Base, Editing, SnagIt, WebWorks, Microsoft Office, Software Documentation, Web Design, Storyboarding, Publishing, Basic HTML, Online Help, Flow Diagrams, Corel Draw, Software Testing, Screen Capture, Education, KCS, Project Planning, CRM, Writing, Content Management, Visio, Audacity, Technical Documentation, Instructional Design
Education
Montana State University-Bozeman 1998 — 2003
Bachelor of Arts (BA), English
Oracle March 2012 - Present
RightNow December 2003 - March 2012
Skills
Tutorials, Captivate, Technical Writing, FrameMaker, Multimedia, Oracle Service Cloud, Voice Over, Video Editing, Project Management, Customer Experience, Knowledge Base, Editing, SnagIt, WebWorks, Microsoft Office, Software Documentation, Web Design, Storyboarding, Publishing, Basic HTML, Online Help, Flow Diagrams, Corel Draw, Software Testing, Screen Capture, Education, KCS, Project Planning, CRM, Writing, Content Management, Visio, Audacity, Technical Documentation, Instructional Design
Education
Montana State University-Bozeman 1998 — 2003
Bachelor of Arts (BA), English
Heath Hatchett's RightNow Experience January 2012 - March 2012
Job Sr. Director, Solution Engineering Service Cloud at Salesforce
Industry Computer Software
Experience
Salesforce February 2015 - Present
salesforce.com July 2013 - February 2015
Oracle January 2013 - July 2013
Oracle March 2012 - December 2012
RightNow January 2012 - March 2012
RightNow December 2010 - January 2012
RightNow December 2009 - December 2010
RightNow January 2008 - December 2009
Intuit February 2006 - October 2007
Intuit April 2004 - February 2006
Skills
Program Management, Professional Services, Requirements Analysis, Service Delivery, SaaS, Software Development, Cloud Computing, Customer Experience, Product Strategy, Software Project..., Product Management, Application Development, Enterprise Software, Vendor Management, Business Management, Virtual Teams, Architecture, SDLC, Portals, Thought Leadership, Integration, Process Development, Cross-functional Team..., Team Management, User Experience, Analytics, Team Leadership, Information Architecture, Call Center, Deployment, Strategic Consulting, Software Consulting, Agile Methodologies, Management, Business Analysis, Project Management, Data Warehousing, CRM, Solution Selling, Solution Architecture, Pre-sales, Leadership, Business Development, Change Management, Consulting, Business Intelligence, Databases, Business Process, Project Delivery, IT Strategy
Education
Golden Gate University 2004 — 2006
MSIT
San Francisco State University 2004 — 2006
Belmont University 1985 — 1989
BBA
Salesforce February 2015 - Present
salesforce.com July 2013 - February 2015
Oracle January 2013 - July 2013
Oracle March 2012 - December 2012
RightNow January 2012 - March 2012
RightNow December 2010 - January 2012
RightNow December 2009 - December 2010
RightNow January 2008 - December 2009
Intuit February 2006 - October 2007
Intuit April 2004 - February 2006
Skills
Program Management, Professional Services, Requirements Analysis, Service Delivery, SaaS, Software Development, Cloud Computing, Customer Experience, Product Strategy, Software Project..., Product Management, Application Development, Enterprise Software, Vendor Management, Business Management, Virtual Teams, Architecture, SDLC, Portals, Thought Leadership, Integration, Process Development, Cross-functional Team..., Team Management, User Experience, Analytics, Team Leadership, Information Architecture, Call Center, Deployment, Strategic Consulting, Software Consulting, Agile Methodologies, Management, Business Analysis, Project Management, Data Warehousing, CRM, Solution Selling, Solution Architecture, Pre-sales, Leadership, Business Development, Change Management, Consulting, Business Intelligence, Databases, Business Process, Project Delivery, IT Strategy
Education
Golden Gate University 2004 — 2006
MSIT
San Francisco State University 2004 — 2006
Belmont University 1985 — 1989
BBA
Duane Robinson's RightNow Experience August 2009 - August 2012
Job
Industry Computer Software
Experience
Oracle January 2012 - Present
RightNow August 2009 - August 2012
RightNow Technologies February 2004 - August 2009
MegaPath Networks 2001 - 2004
Eloan 1999 - 2001
Skills
Test Automation, Testing, Java, Quality Assurance, Agile Methodologies, C#, Linux, SQL, Web Services, PHP, Team Leadership, Selenium, SOAP, System Testing, Cloud Computing, Git, SDLC, Python, Oracle, Enterprise Software, Test Automation..., JavaScript, Performance Testing, Web Applications, LoadRunner, Management, Security, Jenkins, NUnit, HP Performance Center, Groovy, JUnit, Bash, Project Management, Scrum, Test Planning
Education
Liberty University
University of Maryland College Park
Oracle January 2012 - Present
RightNow August 2009 - August 2012
RightNow Technologies February 2004 - August 2009
MegaPath Networks 2001 - 2004
Eloan 1999 - 2001
Skills
Test Automation, Testing, Java, Quality Assurance, Agile Methodologies, C#, Linux, SQL, Web Services, PHP, Team Leadership, Selenium, SOAP, System Testing, Cloud Computing, Git, SDLC, Python, Oracle, Enterprise Software, Test Automation..., JavaScript, Performance Testing, Web Applications, LoadRunner, Management, Security, Jenkins, NUnit, HP Performance Center, Groovy, JUnit, Bash, Project Management, Scrum, Test Planning
Education
Liberty University
University of Maryland College Park
Charlene (Felstead) Beasley's RightNow Experience February 2010 - March 2012
Job Program Manager at Oracle
Industry Computer Software
Experience
Oracle March 2012 - January 2013
RightNow February 2010 - March 2012
RightNow Technologies August 2006 - May 2009
RightNow Technologies March 2003 - August 2006
RightNow Technologies September 2000 - March 2003
Skills
SaaS, Customer Experience..., Enterprise Software, Professional Services, CTI, Marketing Automation, Software Consulting, Cloud Computing, Software Implementation, IVR, Contact Centers, Project Management, Call Centers, Solution Selling, Integration, CRM, Cross-functional Team..., Solution Architecture, Go-to-market Strategy, Software Project..., Product Management, Agile Project Management, Business Intelligence, Program Management, Business Analysis, Customer Experience, Vendor Management, Business Process
Education
Montana State University-Bozeman 1996 — 2000
Bachelor of Science, Biology
Carroll College 1994 — 1996
Biology
C M Russell 1989 — 1994
Oracle March 2012 - January 2013
RightNow February 2010 - March 2012
RightNow Technologies August 2006 - May 2009
RightNow Technologies March 2003 - August 2006
RightNow Technologies September 2000 - March 2003
Skills
SaaS, Customer Experience..., Enterprise Software, Professional Services, CTI, Marketing Automation, Software Consulting, Cloud Computing, Software Implementation, IVR, Contact Centers, Project Management, Call Centers, Solution Selling, Integration, CRM, Cross-functional Team..., Solution Architecture, Go-to-market Strategy, Software Project..., Product Management, Agile Project Management, Business Intelligence, Program Management, Business Analysis, Customer Experience, Vendor Management, Business Process
Education
Montana State University-Bozeman 1996 — 2000
Bachelor of Science, Biology
Carroll College 1994 — 1996
Biology
C M Russell 1989 — 1994
John Kembel's RightNow Experience July 2011 - January 2012
Job DGLOBAL.ORG, Reframe Group
Industry Internet
Experience
Reframe Group January 2014 - Present
Hasso Plattner Institute of Design at Stanford (d.school) January 2006 - Present
AnswerDash April 2014 - Present
Oracle February 2012 - September 2013
RightNow July 2011 - January 2012
RightNow Technologies September 2009 - June 2011
Hasso Plattner Institute of Design at Stanford (d.school) August 2004 - June 2010
HiveLive, Inc. January 2006 - September 2009
DoDots, Inc 1999 - 2001
Skills
User Experience, Customer Experience, Cloud Computing, SaaS, Design Thinking, Strategy, Experience Design, User Experience Design, Interaction Design, User Interface Design, Enterprise Software, User-centered Design, Digital Marketing, Agile Methodologies, Information Architecture, Product Management, Rapid Prototyping, User Research, Design Strategy, Usability Testing
Education
Stanford University 1990 — 1994
Bachelor of Science (BS) Mechanical Engineering
Stanford University 1995 — 1997
MSE Product Design
Carnegie Mellon University 2002 — 2005
MS
Reframe Group January 2014 - Present
Hasso Plattner Institute of Design at Stanford (d.school) January 2006 - Present
AnswerDash April 2014 - Present
Oracle February 2012 - September 2013
RightNow July 2011 - January 2012
RightNow Technologies September 2009 - June 2011
Hasso Plattner Institute of Design at Stanford (d.school) August 2004 - June 2010
HiveLive, Inc. January 2006 - September 2009
DoDots, Inc 1999 - 2001
Skills
User Experience, Customer Experience, Cloud Computing, SaaS, Design Thinking, Strategy, Experience Design, User Experience Design, Interaction Design, User Interface Design, Enterprise Software, User-centered Design, Digital Marketing, Agile Methodologies, Information Architecture, Product Management, Rapid Prototyping, User Research, Design Strategy, Usability Testing
Education
Stanford University 1990 — 1994
Bachelor of Science (BS) Mechanical Engineering
Stanford University 1995 — 1997
MSE Product Design
Carnegie Mellon University 2002 — 2005
MS
Clayton Bienapfl's RightNow Experience 2000 - 2001
Job Systems Architect Experticity
Industry Health, Wellness and Fitness
Experience
Experticity January 2013 - Present
Henry Schein August 2010 - December 2013
CitiGroup 2005 - August 2010
RightNow 2000 - 2001
RightNow 2000 - 2001
RightNow 2000 - 2001
Education
Montana State University-Bozeman 1997 — 2002
BS, Mechanical Engineering
Experticity January 2013 - Present
Henry Schein August 2010 - December 2013
CitiGroup 2005 - August 2010
RightNow 2000 - 2001
RightNow 2000 - 2001
RightNow 2000 - 2001
Education
Montana State University-Bozeman 1997 — 2002
BS, Mechanical Engineering
William O'Neill's RightNow Experience March 2010 - March 2012
Job
Industry Computer Software
Experience
Flywheel Learning, LLC. September 2013 - Present
Oracle August 2014 - September 2015
Oracle April 2013 - August 2014
Focal Point Technology Solutions, LLC August 2008 - January 2014
Oracle March 2012 - April 2013
RightNow March 2010 - March 2012
Computers Unlimited January 2009 - March 2010
Eide Bailly LLP September 2007 - January 2009
Computers Unlimited October 2005 - September 2007
Computers Unlimited May 2000 - October 2005
Skills
Certified Scrum Master..., Certified Scrum..., .NET, C#, C/C++, T-SQL, Enterprise Architecture, Product Management, Product Development, Software Project..., Object Oriented Design, Test Driven Development, WPF Development, Ruby on Rails, Development Quality and..., Agile Methodologies, Scrum, SQL, Software Development, Databases, IIS, Subversion, Microsoft SQL Server, Software Engineering, OOP, Enterprise Software, C++, Cloud Computing
Education
Montana State University-Bozeman 1996 — 2000
Bachelor of Science, Computer Science, 3.97
Flywheel Learning, LLC. September 2013 - Present
Oracle August 2014 - September 2015
Oracle April 2013 - August 2014
Focal Point Technology Solutions, LLC August 2008 - January 2014
Oracle March 2012 - April 2013
RightNow March 2010 - March 2012
Computers Unlimited January 2009 - March 2010
Eide Bailly LLP September 2007 - January 2009
Computers Unlimited October 2005 - September 2007
Computers Unlimited May 2000 - October 2005
Skills
Certified Scrum Master..., Certified Scrum..., .NET, C#, C/C++, T-SQL, Enterprise Architecture, Product Management, Product Development, Software Project..., Object Oriented Design, Test Driven Development, WPF Development, Ruby on Rails, Development Quality and..., Agile Methodologies, Scrum, SQL, Software Development, Databases, IIS, Subversion, Microsoft SQL Server, Software Engineering, OOP, Enterprise Software, C++, Cloud Computing
Education
Montana State University-Bozeman 1996 — 2000
Bachelor of Science, Computer Science, 3.97
Sean Jares's RightNow Experience October 2010 - March 2012
Job Professional Services Consultant at NewVoiceMedia
Industry Computer Software
Experience
NewVoiceMedia April 2014 - Present
Oracle July 2012 - April 2014
Oracle March 2012 - July 2012
RightNow October 2010 - March 2012
RightNow Technologies July 2008 - October 2010
Zoot Enterprises January 2007 - July 2008
Zoot Enterprises January 2006 - January 2007
The Schwan Food Company May 2005 - September 2005
Skills
Agile Methodologies, XML, Requirements Analysis, SDLC, Unix, Software Project..., SQL, SaaS, Linux, Visio, Test Planning, Network Security, Integration, MySQL, Professional Services, Software Development, Enterprise Software, Cloud Computing, Requirements Gathering, Quality Assurance
Education
Dakota State University 2002 — 2005
BS, E-Commerce and Computer Security
National American University 1999 — 2001
N/A, CIS
NewVoiceMedia April 2014 - Present
Oracle July 2012 - April 2014
Oracle March 2012 - July 2012
RightNow October 2010 - March 2012
RightNow Technologies July 2008 - October 2010
Zoot Enterprises January 2007 - July 2008
Zoot Enterprises January 2006 - January 2007
The Schwan Food Company May 2005 - September 2005
Skills
Agile Methodologies, XML, Requirements Analysis, SDLC, Unix, Software Project..., SQL, SaaS, Linux, Visio, Test Planning, Network Security, Integration, MySQL, Professional Services, Software Development, Enterprise Software, Cloud Computing, Requirements Gathering, Quality Assurance
Education
Dakota State University 2002 — 2005
BS, E-Commerce and Computer Security
National American University 1999 — 2001
N/A, CIS
John Divelbiss's RightNow Experience February 2011 - October 2013
Job Lead Operations Engineer at Oracle
Industry Computer Software
Experience
Oracle March 2015 - Present
Oracle October 2013 - March 2015
Oracle July 2012 - October 2013
RightNow February 2011 - October 2013
RightNow Technologies August 2007 - February 2011
RightNow Technologies May 2004 - August 2007
Zoot Enterprises May 2002 - May 2004
Skills
CodeIgniter, MySQL, SaaS, Mobile Devices, Agile Methodologies, JavaScript, Perl, Customer Experience, Cloud Computing, Requirements Analysis, CSS, SOAP, PHP, Web Development, Oracle, .NET, REST, Microsoft SQL Server, C#, XML, Web Applications, Python, Bash, Scrum, Web Services
Education
Montana State University-Bozeman 1999 — 2001
Computer Science
Montana State University-Billings 1996 — 1999
Philosophy
Oracle March 2015 - Present
Oracle October 2013 - March 2015
Oracle July 2012 - October 2013
RightNow February 2011 - October 2013
RightNow Technologies August 2007 - February 2011
RightNow Technologies May 2004 - August 2007
Zoot Enterprises May 2002 - May 2004
Skills
CodeIgniter, MySQL, SaaS, Mobile Devices, Agile Methodologies, JavaScript, Perl, Customer Experience, Cloud Computing, Requirements Analysis, CSS, SOAP, PHP, Web Development, Oracle, .NET, REST, Microsoft SQL Server, C#, XML, Web Applications, Python, Bash, Scrum, Web Services
Education
Montana State University-Bozeman 1999 — 2001
Computer Science
Montana State University-Billings 1996 — 1999
Philosophy
Ivan Van Dessel's RightNow Experience February 2011 - April 2012
Job Lead Architect/Developer Automation at Oracle
Industry Computer Software
Experience
Oracle March 2013 - Present
Oracle September 2012 - May 2013
Oracle March 2012 - November 2012
RightNow February 2011 - April 2012
RightNow Technologies April 2010 - February 2011
Advanced Acoustic Concepts July 2008 - April 2010
Advanced Acoustic Concepts June 2005 - April 2010
Montana State University May 2002 - May 2005
Skills
MySQL, Python, PHP, C#, C, Java, JavaScript, HTML, Git, XSLT, XML, Perl, CSS, JDBC, UML, GWT, Web Services, SOAP, REST, Software Engineering, Scrum, Linux, Gimp, TCP/UDP, Embedded Systems, WiMAX, RF Engineering, Subversion, Matlab, Tomcat, SQL, Agile, Apache, Product Development, SaaS, Agile Methodologies, Bash, Test Automation, Databases, Selenium, Jenkins, Web Development, Unit Testing, Quality Assurance, Software Quality..., Cloud Applications, Systems Engineering, OOP, Integration, Shell Scripting
Education
Montana State University-Bozeman 2001 — 2006
DBL BS, Electrical and Computer Engineering
Joplin-Inverness High School 1998 — 2001
High School, High School/Secondary Diplomas and Certificates
Oracle March 2013 - Present
Oracle September 2012 - May 2013
Oracle March 2012 - November 2012
RightNow February 2011 - April 2012
RightNow Technologies April 2010 - February 2011
Advanced Acoustic Concepts July 2008 - April 2010
Advanced Acoustic Concepts June 2005 - April 2010
Montana State University May 2002 - May 2005
Skills
MySQL, Python, PHP, C#, C, Java, JavaScript, HTML, Git, XSLT, XML, Perl, CSS, JDBC, UML, GWT, Web Services, SOAP, REST, Software Engineering, Scrum, Linux, Gimp, TCP/UDP, Embedded Systems, WiMAX, RF Engineering, Subversion, Matlab, Tomcat, SQL, Agile, Apache, Product Development, SaaS, Agile Methodologies, Bash, Test Automation, Databases, Selenium, Jenkins, Web Development, Unit Testing, Quality Assurance, Software Quality..., Cloud Applications, Systems Engineering, OOP, Integration, Shell Scripting
Education
Montana State University-Bozeman 2001 — 2006
DBL BS, Electrical and Computer Engineering
Joplin-Inverness High School 1998 — 2001
High School, High School/Secondary Diplomas and Certificates
Benjamin Livingood's RightNow Experience 2010 - March 2012
Job Software Engineer at Workiva
Industry Information Technology and Services
Experience
Workiva September 2012 - Present
Oracle March 2012 - August 2012
RightNow 2010 - March 2012
Montana State University 1999 - 2010
Skills
Python, Git, Apache, Ruby, Linux, F5 BigIP, emacs, CentOS, SaaS, Cloud Computing, Perl, Shell Scripting, XML, Nagios, Java, PHP, Ada programming, SQL, MySQL, Bash, Google App Engine, Distributed Systems, Unix, Subversion, MongoDB, Open Source
Education
Montana State University-Bozeman 2000 — 2002
Masters, Computer Science
Montana State University-Bozeman 1995 — 1999
Bachelor, Computer Science
Workiva September 2012 - Present
Oracle March 2012 - August 2012
RightNow 2010 - March 2012
Montana State University 1999 - 2010
Skills
Python, Git, Apache, Ruby, Linux, F5 BigIP, emacs, CentOS, SaaS, Cloud Computing, Perl, Shell Scripting, XML, Nagios, Java, PHP, Ada programming, SQL, MySQL, Bash, Google App Engine, Distributed Systems, Unix, Subversion, MongoDB, Open Source
Education
Montana State University-Bozeman 2000 — 2002
Masters, Computer Science
Montana State University-Bozeman 1995 — 1999
Bachelor, Computer Science
Theresa Maus's RightNow Experience February 2011 - February 2012
Job Principal Consultant RightNow, Oracle Consulting
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow February 2011 - February 2012
American Express April 2006 - March 2011
IBM December 2004 - April 2006
Salesnet 2002 - 2004
Reebok June 2001 - August 2002
Portera Systems September 2000 - April 2001
Accenture June 1995 - March 2000
Skills
Management, Management Consulting, Business Analysis, Project Portfolio..., SDLC, Professional Services, PMP, CRM, SaaS, Consulting, Vendor Management, Business Process..., Business Process, Enterprise Software
Education
Louisiana State University 1991 — 1995
BS, Quantitative Business Analysis
Oracle March 2012 - Present
RightNow February 2011 - February 2012
American Express April 2006 - March 2011
IBM December 2004 - April 2006
Salesnet 2002 - 2004
Reebok June 2001 - August 2002
Portera Systems September 2000 - April 2001
Accenture June 1995 - March 2000
Skills
Management, Management Consulting, Business Analysis, Project Portfolio..., SDLC, Professional Services, PMP, CRM, SaaS, Consulting, Vendor Management, Business Process..., Business Process, Enterprise Software
Education
Louisiana State University 1991 — 1995
BS, Quantitative Business Analysis
Benjamin Shuey's RightNow Experience January 2012 - March 2012
Job Solutions Consultant at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow January 2012 - March 2012
Sword Ciboodle (formerly Graham Technology plc) August 2011 - January 2012
Sword Ciboodle (formerly Graham Technology plc) October 2009 - August 2011
Fannie Mae May 2008 - August 2008
Skills
Enterprise Software, Business Analysis, Cloud Computing, CRM, SaaS, Integration, Sales, Business Process, Professional Services, Solution Selling, Pre-sales, Business Intelligence, Requirements Analysis, Solution Architecture, Salesforce.com, Software Development, Consulting
Education
James Madison University 2004 — 2009
Bachelor of Science, Quantitative Finance, Computer Science
Oracle March 2012 - Present
RightNow January 2012 - March 2012
Sword Ciboodle (formerly Graham Technology plc) August 2011 - January 2012
Sword Ciboodle (formerly Graham Technology plc) October 2009 - August 2011
Fannie Mae May 2008 - August 2008
Skills
Enterprise Software, Business Analysis, Cloud Computing, CRM, SaaS, Integration, Sales, Business Process, Professional Services, Solution Selling, Pre-sales, Business Intelligence, Requirements Analysis, Solution Architecture, Salesforce.com, Software Development, Consulting
Education
James Madison University 2004 — 2009
Bachelor of Science, Quantitative Finance, Computer Science
Juan Carlos Beltran's RightNow Experience March 2011 - March 2012
Job Salesforce Business Analyst at Appirio
Industry Management Consulting
Experience
Appirio June 2014 - Present
Oracle (Formerly RightNow Technologies) March 2012 - May 2014
RightNow March 2011 - March 2012
MySpace July 2008 - March 2011
MySpace January 2007 - June 2008
MySpace March 2006 - December 2006
City of Los Angeles Dept. of Rec. and Parks May 2005 - March 2006
Skills
CRM, Analytics, Salesforce.com, SaaS, SharePoint, Professional Services, Business Analysis, Enterprise Software, Visio, RightNow, Social Media, Business Process, Requirements Analysis, Leadership, Oracle, eGain, Customer Support, CRM software, Software Implementation, Customer Experience, CMS, CX, Cloud Computing, Consulting, Agile Methodologies, Business Intelligence, Integration, Training, Team Leadership, Analysis, Salesforce.com...
Education
Los Angeles Valley College
In Progress, B.A. in Business Administration (with an emphasis in Entrepreneurship)
Appirio June 2014 - Present
Oracle (Formerly RightNow Technologies) March 2012 - May 2014
RightNow March 2011 - March 2012
MySpace July 2008 - March 2011
MySpace January 2007 - June 2008
MySpace March 2006 - December 2006
City of Los Angeles Dept. of Rec. and Parks May 2005 - March 2006
Skills
CRM, Analytics, Salesforce.com, SaaS, SharePoint, Professional Services, Business Analysis, Enterprise Software, Visio, RightNow, Social Media, Business Process, Requirements Analysis, Leadership, Oracle, eGain, Customer Support, CRM software, Software Implementation, Customer Experience, CMS, CX, Cloud Computing, Consulting, Agile Methodologies, Business Intelligence, Integration, Training, Team Leadership, Analysis, Salesforce.com...
Education
Los Angeles Valley College
In Progress, B.A. in Business Administration (with an emphasis in Entrepreneurship)
Regan Brekke, PMP's RightNow Experience March 2010 - March 2012
Job Director, Advanced Customer Services, Oracle Service Cloud at Oracle
Industry Computer Software
Experience
Oracle March 2014 - Present
Oracle July 2012 - March 2014
Oracle March 2012 - August 2012
RightNow March 2010 - March 2012
RightNow July 2008 - March 2010
Zoot Enterprises November 2000 - June 2008
Skills
SaaS, Customer Experience, Software Project..., Team Building, Customer Service, Account Management, Team Leadership, CRM, Project Planning, Coaching, Leadership Development, Cross-functional Team..., Leadership, Management, Project Management, Customer Satisfaction, Program Management, Enterprise Software, Business Analysis, Business Process, Cloud Computing, Product Management, Business Intelligence, Professional Services, Solution Selling, Strategy, Call Centers, Salesforce.com, Vendor Management, Integration, Strategic Partnerships, Agile Methodologies, Pre-sales, Requirements Analysis, Oracle, Business Development, Analytics, Process Improvement, Software Development, Sales, Sales Process, Go-to-market Strategy, SDLC, Business Process..., IT Strategy, Team Management, Consulting, Training, Change Management, Software Documentation
Education
Montana State University-Bozeman 1995 — 1999
BS, Health and Human Development
Montana State University-Bozeman 1995 — 1999
Bachelor's degree, Human Development, Family Studies, and Related Services
Oracle March 2014 - Present
Oracle July 2012 - March 2014
Oracle March 2012 - August 2012
RightNow March 2010 - March 2012
RightNow July 2008 - March 2010
Zoot Enterprises November 2000 - June 2008
Skills
SaaS, Customer Experience, Software Project..., Team Building, Customer Service, Account Management, Team Leadership, CRM, Project Planning, Coaching, Leadership Development, Cross-functional Team..., Leadership, Management, Project Management, Customer Satisfaction, Program Management, Enterprise Software, Business Analysis, Business Process, Cloud Computing, Product Management, Business Intelligence, Professional Services, Solution Selling, Strategy, Call Centers, Salesforce.com, Vendor Management, Integration, Strategic Partnerships, Agile Methodologies, Pre-sales, Requirements Analysis, Oracle, Business Development, Analytics, Process Improvement, Software Development, Sales, Sales Process, Go-to-market Strategy, SDLC, Business Process..., IT Strategy, Team Management, Consulting, Training, Change Management, Software Documentation
Education
Montana State University-Bozeman 1995 — 1999
BS, Health and Human Development
Montana State University-Bozeman 1995 — 1999
Bachelor's degree, Human Development, Family Studies, and Related Services
Jeffrey E Moore's RightNow Experience 1998 - 2000
Job Montana State University Extension
Industry Education Management
Experience
MSU Extension 2011 - Present
Gallatin College-Montana State University May 2011 - December 2013
Fulcrum Analytics 2000 - 2003
RightNow 1998 - 2000
Education
Hampden-Sydney College 1992 — 1997
Spanish, Central American Folklore and Culture
MSU
MSU Extension 2011 - Present
Gallatin College-Montana State University May 2011 - December 2013
Fulcrum Analytics 2000 - 2003
RightNow 1998 - 2000
Education
Hampden-Sydney College 1992 — 1997
Spanish, Central American Folklore and Culture
MSU
Kevin Brumbach's RightNow Experience September 2010 - March 2011
Job Lead Instructor Junior Mountaineering Team at Montana Mountaineering Association
Industry Medical Practice
Experience
Montana Mountaineering Association October 2013 - Present
American Alpine Club January 2012 - Present
RightNow September 2010 - March 2011
Montana Kids Child Care January 2010 - December 2010
Montana State University March 2009 - May 2009
Skills
Nonprofits, Community Outreach
Education
Colorado College 2003 — 2007
BA, Biology
School for International Training
Montana Mountaineering Association October 2013 - Present
American Alpine Club January 2012 - Present
RightNow September 2010 - March 2011
Montana Kids Child Care January 2010 - December 2010
Montana State University March 2009 - May 2009
Skills
Nonprofits, Community Outreach
Education
Colorado College 2003 — 2007
BA, Biology
School for International Training
Susan Carstensen's RightNow Experience October 2010 - January 2012
Job Board of Directors Workfront., Socrata, Foundant, PFL, DADavidson, Ignite
Industry Computer Software
Experience
WorkFront, Socrata, PFL, DADavidson, Foundant, Ignite December 2012 - Present
Live Office January 2008 - December 2012
RightNow October 2010 - January 2012
RightNow January 2008 - October 2010
RightNow October 1999 - January 2008
PowerHouse Technologies January 1995 - September 1999
Lockheed Martin January 1991 - January 1995
Ernst & Young September 1985 - December 1991
Skills
SaaS, Enterprise Software, Customer Experience, Sales Enablement, CRM, Professional Services, Strategic Partnerships, Account Management, Go-to-market Strategy, Leadership, Selling, Product Marketing, Demand Generation, Multi-channel Marketing, Program Management, Direct Sales, Strategy, Mergers & Acquisitions, Business Intelligence, Start-ups, Integration, Sales Management, B2B
Education
Montana State University-Bozeman 1980 — 1985
BA & BS, Business and Political Science
WorkFront, Socrata, PFL, DADavidson, Foundant, Ignite December 2012 - Present
Live Office January 2008 - December 2012
RightNow October 2010 - January 2012
RightNow January 2008 - October 2010
RightNow October 1999 - January 2008
PowerHouse Technologies January 1995 - September 1999
Lockheed Martin January 1991 - January 1995
Ernst & Young September 1985 - December 1991
Skills
SaaS, Enterprise Software, Customer Experience, Sales Enablement, CRM, Professional Services, Strategic Partnerships, Account Management, Go-to-market Strategy, Leadership, Selling, Product Marketing, Demand Generation, Multi-channel Marketing, Program Management, Direct Sales, Strategy, Mergers & Acquisitions, Business Intelligence, Start-ups, Integration, Sales Management, B2B
Education
Montana State University-Bozeman 1980 — 1985
BA & BS, Business and Political Science
Danielle Girard's RightNow Experience March 2011 - January 2012
Job Awardwinning Suspense Author and Freelance Technical Writer
Industry Writing and Editing
Experience
DanielleGirard.com January 2000 - Present
Self-Employed Freelance Technical Writer January 2011 - Present
RightNow March 2011 - January 2012
Barclays Global Investors 1996 - 2003
Skills
Technical Writing, Editing, Books, Public Speaking, Blogging, Publishing, Copy Editing, Creative Writing, Journalism, Social Media, Research, Editorial, Teaching, Proofreading, Grant Writing, Newsletters, Literature, Copywriting, Web Content, Publications, Press Releases, Magazines, Facebook, Corporate Communications, Strategic Communications, Storytelling, Public Relations, Social Media Marketing, Ghostwriting, Nonprofits, Fiction Writing, Non-fiction, Adobe Creative Suite, Fiction, Novels, Content Strategy, Freelance Writing, Published Author, Content Management, Online Marketing, Film, SEO, Video, Email Marketing, Marketing Communications, Video Production, Screenwriting, Fundraising, Advertising
Education
Queens University of Charlotte 2006 — 2008
Master of Fine Arts (MFA)
Cornell University 1988 — 1992
Bachelor of Arts (B.A.)
DanielleGirard.com January 2000 - Present
Self-Employed Freelance Technical Writer January 2011 - Present
RightNow March 2011 - January 2012
Barclays Global Investors 1996 - 2003
Skills
Technical Writing, Editing, Books, Public Speaking, Blogging, Publishing, Copy Editing, Creative Writing, Journalism, Social Media, Research, Editorial, Teaching, Proofreading, Grant Writing, Newsletters, Literature, Copywriting, Web Content, Publications, Press Releases, Magazines, Facebook, Corporate Communications, Strategic Communications, Storytelling, Public Relations, Social Media Marketing, Ghostwriting, Nonprofits, Fiction Writing, Non-fiction, Adobe Creative Suite, Fiction, Novels, Content Strategy, Freelance Writing, Published Author, Content Management, Online Marketing, Film, SEO, Video, Email Marketing, Marketing Communications, Video Production, Screenwriting, Fundraising, Advertising
Education
Queens University of Charlotte 2006 — 2008
Master of Fine Arts (MFA)
Cornell University 1988 — 1992
Bachelor of Arts (B.A.)
Mark Anapolsky's RightNow Experience April 2004 - July 2005
Job Corporate Account Executive at NetSuite
Industry Computer Software
Experience
NetSuite April 2013 - Present
Infor March 2011 - February 2013
IBS AB August 2009 - December 2010
SigmaQuest, Inc. March 2007 - December 2008
Infor September 2005 - April 2007
RightNow April 2004 - July 2005
SCT 1998 - 2000
Skills
Sales Presentations, Management of Complex..., ERP, Supply Chain, Distribution Software, Microsoft CRM, Salesforce.com, Target Marketing, Business Development, Staff Recruiting &..., Contract Negotiating, Productivity &..., P&L Accountability, Business Process..., Channel Account..., Relation Management
Education
California State University-Sacramento 1974 — 1978
No, Management Information Systems, General
NetSuite April 2013 - Present
Infor March 2011 - February 2013
IBS AB August 2009 - December 2010
SigmaQuest, Inc. March 2007 - December 2008
Infor September 2005 - April 2007
RightNow April 2004 - July 2005
SCT 1998 - 2000
Skills
Sales Presentations, Management of Complex..., ERP, Supply Chain, Distribution Software, Microsoft CRM, Salesforce.com, Target Marketing, Business Development, Staff Recruiting &..., Contract Negotiating, Productivity &..., P&L Accountability, Business Process..., Channel Account..., Relation Management
Education
California State University-Sacramento 1974 — 1978
No, Management Information Systems, General
Devin Gray's RightNow Experience July 2008 - January 2012
Job Product Development Manager at Workiva
Industry Computer Software
Experience
Workiva April 2014 - Present
WebFilings August 2013 - April 2014
Oracle March 2012 - August 2013
RightNow July 2008 - January 2012
RightNow January 2003 - July 2008
Skills
Cloud Computing, Enterprise Software, SOAP, Application Development, SaaS, Web Services, Perl, XML, MySQL, JavaScript, C#, Java, PHP, SQL, Linux, Software Development, Unix, HTML, Web Development, Integration, Software Design, Ruby, Ruby on Rails, YUI, Web Applications, Artificial Intelligence, Programming, CVS, Software Engineering, Agile Methodologies, Mobile Applications, Git, Scrum, Subversion, SOA, Python, Google App Engine, Amazon EC2, Agile Project Management, Kanban, Amazon Web Services..., jQuery, C++, C, Technical Writing, LaTeX, Sinatra, Padrino, Heroku, Bootstrapping
Education
Montana State University-Bozeman 2005 — 2014
Master's Degree, Computer Science
Montana State University-Bozeman 2000 — 2004
Bachelor's Degree, Computer Science
Workiva April 2014 - Present
WebFilings August 2013 - April 2014
Oracle March 2012 - August 2013
RightNow July 2008 - January 2012
RightNow January 2003 - July 2008
Skills
Cloud Computing, Enterprise Software, SOAP, Application Development, SaaS, Web Services, Perl, XML, MySQL, JavaScript, C#, Java, PHP, SQL, Linux, Software Development, Unix, HTML, Web Development, Integration, Software Design, Ruby, Ruby on Rails, YUI, Web Applications, Artificial Intelligence, Programming, CVS, Software Engineering, Agile Methodologies, Mobile Applications, Git, Scrum, Subversion, SOA, Python, Google App Engine, Amazon EC2, Agile Project Management, Kanban, Amazon Web Services..., jQuery, C++, C, Technical Writing, LaTeX, Sinatra, Padrino, Heroku, Bootstrapping
Education
Montana State University-Bozeman 2005 — 2014
Master's Degree, Computer Science
Montana State University-Bozeman 2000 — 2004
Bachelor's Degree, Computer Science
Jamie Watterson's RightNow Experience November 2010 - March 2012
Job Global OKC Administrator at Oracle
Industry Computer Software
Experience
Oracle March 2015 - Present
Oracle February 2013 - March 2015
Oracle March 2012 - February 2013
RightNow November 2010 - March 2012
RightNow Technologies March 2010 - November 2010
Simkins-Hallin Lumber Company June 2007 - March 2010
Langlas and Associates, Inc. October 2006 - June 2007
Conveyors and Equipment August 2005 - September 2006
Schirmer Engineering August 2004 - August 2005
Skills
Customer Service, Sales, Microsoft Office, Software Documentation, English, Social Media, Management, Contract Negotiation, Data Analysis, SaaS, Advertising, Documentation, Writing, NetSuite, Data Entry, Online Marketing, Account Management, Strategy, CRM, echosign, Editing, VoIP, Cloud Computing, Solution Selling, Enterprise Software, Salesforce.com, Professional Services, Sales Process, Creative Writing, Resume Writing, Project Management, Oracle Applications, Organizational...
Education
Montana State University-Billings 2007 — 2010
B.A., Organizational Communication
Orange Coast College 2004 — 2005
General Education
Oracle March 2015 - Present
Oracle February 2013 - March 2015
Oracle March 2012 - February 2013
RightNow November 2010 - March 2012
RightNow Technologies March 2010 - November 2010
Simkins-Hallin Lumber Company June 2007 - March 2010
Langlas and Associates, Inc. October 2006 - June 2007
Conveyors and Equipment August 2005 - September 2006
Schirmer Engineering August 2004 - August 2005
Skills
Customer Service, Sales, Microsoft Office, Software Documentation, English, Social Media, Management, Contract Negotiation, Data Analysis, SaaS, Advertising, Documentation, Writing, NetSuite, Data Entry, Online Marketing, Account Management, Strategy, CRM, echosign, Editing, VoIP, Cloud Computing, Solution Selling, Enterprise Software, Salesforce.com, Professional Services, Sales Process, Creative Writing, Resume Writing, Project Management, Oracle Applications, Organizational...
Education
Montana State University-Billings 2007 — 2010
B.A., Organizational Communication
Orange Coast College 2004 — 2005
General Education
Danny Orlick's RightNow Experience August 2011 - January 2012
Job Founder & CEO at NetGym
Industry Computer Software
Experience
NetGym July 2015 - Present
Equinox September 2013 - Present
Bodyrok January 2013 - Present
Crunch Fitness September 2012 - Present
New Relic, Inc. August 2013 - July 2015
Oracle January 2012 - May 2013
RightNow August 2011 - January 2012
RightNow November 2010 - August 2011
RightNow Technologies April 2010 - October 2010
Golden State Warriors November 2009 - May 2010
Skills
SaaS, Customer Service, Contact Centers, Sales Management, Knowledge Management, Negotiation, Business Strategy, Business Development, Customer Experience, Building Relationships, Email Marketing, Selling, Management, Sales, CRM, Salesforce.com, Team Building, Lead Generation, Social Networking, Cloud Computing, Analytics, Direct Sales, Business Intelligence, Enterprise Software
Education
Concordia University Irvine 2007 — 2009
B.A, Business Administration; in; Sport Management
Skyline College 2004 — 2007
A.A, Liberal Arts
San Mateo High School 2000 — 2004
NetGym July 2015 - Present
Equinox September 2013 - Present
Bodyrok January 2013 - Present
Crunch Fitness September 2012 - Present
New Relic, Inc. August 2013 - July 2015
Oracle January 2012 - May 2013
RightNow August 2011 - January 2012
RightNow November 2010 - August 2011
RightNow Technologies April 2010 - October 2010
Golden State Warriors November 2009 - May 2010
Skills
SaaS, Customer Service, Contact Centers, Sales Management, Knowledge Management, Negotiation, Business Strategy, Business Development, Customer Experience, Building Relationships, Email Marketing, Selling, Management, Sales, CRM, Salesforce.com, Team Building, Lead Generation, Social Networking, Cloud Computing, Analytics, Direct Sales, Business Intelligence, Enterprise Software
Education
Concordia University Irvine 2007 — 2009
B.A, Business Administration; in; Sport Management
Skyline College 2004 — 2007
A.A, Liberal Arts
San Mateo High School 2000 — 2004
Chad Farmer's RightNow Experience May 2007 - February 2012
Job Regional Sales Manager at Oracle
Industry Computer Software
Experience
Oracle April 2013 - Present
Oracle February 2012 - April 2013
RightNow May 2007 - February 2012
Skills
Solution Selling, Cloud Computing, Enterprise Software, SaaS, Selling, Professional Services, Salesforce.com, Analytics, Strategy, Sales Operations, Sales Enablement, Demand Generation, CRM, Go-to-market Strategy, Strategic Partnerships, Sales Process, Business Alliances, Customer Experience, Sales
Education
Indiana University Bloomington 1993 — 1998
Bachelor of Arts (BA)
Oracle April 2013 - Present
Oracle February 2012 - April 2013
RightNow May 2007 - February 2012
Skills
Solution Selling, Cloud Computing, Enterprise Software, SaaS, Selling, Professional Services, Salesforce.com, Analytics, Strategy, Sales Operations, Sales Enablement, Demand Generation, CRM, Go-to-market Strategy, Strategic Partnerships, Sales Process, Business Alliances, Customer Experience, Sales
Education
Indiana University Bloomington 1993 — 1998
Bachelor of Arts (BA)
Andrew Faulhaber's RightNow Experience July 2006 - December 2007
Job Software Development Manager at Amazon
Industry Internet
Experience
Amazon January 2015 - Present
Amazon.com December 2012 - January 2015
Amazon.com December 2007 - December 2012
RightNow July 2006 - December 2007
Industrial Automation Consulting, Inc. June 2003 - July 2006
Skills
Distributed Systems, Software Engineering, Scalability, Perl, Agile Methodologies, Software Design, Web Services
Education
Montana State University-Bozeman 2000 — 2003
Bachelors, Computer Science
Amazon January 2015 - Present
Amazon.com December 2012 - January 2015
Amazon.com December 2007 - December 2012
RightNow July 2006 - December 2007
Industrial Automation Consulting, Inc. June 2003 - July 2006
Skills
Distributed Systems, Software Engineering, Scalability, Perl, Agile Methodologies, Software Design, Web Services
Education
Montana State University-Bozeman 2000 — 2003
Bachelors, Computer Science
Christopher Ching's RightNow Experience May 2010 - September 2010
Job Software Engineer at Bioserve Space Technologies
Industry Computer Software
Experience
Bioserve Space Technologies April 2012 - Present
State of Montana Department of Justice ITSD April 2011 - January 2012
RightNow May 2010 - September 2010
TechLink April 2007 - May 2010
ProTech January 2009 - May 2009
Skills
Realtime Programming, Linux System..., Software Packaging, Python, C, Software Version Control, Agile Methodologies, Scrum, Networking, Automation, Continuous Integration, OpenStack, Buildbot, Embedded Systems, Java, Object Oriented Design, Database Design, SQL, Video Compression, GNU Debugger, Deep Packet Inspection, Robotics, Youth Mentoring, Configuration Management, Shell Scripting, Network Design, Network Security, Project Coordination, Self-driven, Test Automation, Testing, Open Source, Circuit Design, FPGA, Software Development..., System Recovery, Security, System Administration, Operating Systems, Linux, Machine Learning, Virtualization, Reverse Engineering, Disruption Tolerant..., Protocol Analysis, Assembly Language, Digital Circuit Design
Education
Montana State University-Bozeman 2005 — 2010
BS Computer Science w/ Minor in Computer Engineering, Embedded Systems (FPGA, Robotics, RTOS, etc), AI and Unix OSs
University of Colorado Boulder
Computer Science
Bioserve Space Technologies April 2012 - Present
State of Montana Department of Justice ITSD April 2011 - January 2012
RightNow May 2010 - September 2010
TechLink April 2007 - May 2010
ProTech January 2009 - May 2009
Skills
Realtime Programming, Linux System..., Software Packaging, Python, C, Software Version Control, Agile Methodologies, Scrum, Networking, Automation, Continuous Integration, OpenStack, Buildbot, Embedded Systems, Java, Object Oriented Design, Database Design, SQL, Video Compression, GNU Debugger, Deep Packet Inspection, Robotics, Youth Mentoring, Configuration Management, Shell Scripting, Network Design, Network Security, Project Coordination, Self-driven, Test Automation, Testing, Open Source, Circuit Design, FPGA, Software Development..., System Recovery, Security, System Administration, Operating Systems, Linux, Machine Learning, Virtualization, Reverse Engineering, Disruption Tolerant..., Protocol Analysis, Assembly Language, Digital Circuit Design
Education
Montana State University-Bozeman 2005 — 2010
BS Computer Science w/ Minor in Computer Engineering, Embedded Systems (FPGA, Robotics, RTOS, etc), AI and Unix OSs
University of Colorado Boulder
Computer Science
Gary Schoep's RightNow Experience April 2011 - March 2012
Job Senior Technical Support Engineer at Oracle
Industry Aviation & Aerospace
Experience
Oracle March 2012 - Present
RightNow April 2011 - March 2012
The Western Transportation Institute - Montana State University 2007 - 2009
Image Labs International 2003 - 2006
Montana State University 2002 - 2003
DRS Technologies, Inc. 2002 - 2003
Boeing 1998 - 2002
McDonnell Douglas (acquired by Boeing) 1996 - 1998
MFJ Enterprises, Inc. 1992 - 1996
Skills
Cloud Computing, MySQL, Technical Support, Software Development, SaaS, SQL, Linux, Integration, Embedded Systems, Software Project...
Education
Montana State University-Bozeman
Bachelor of Science (B.S.), Computer Engineering
Mississippi State University
Electrical Engineering
The University of Texas at Arlington
Computer Science and Robotics
Oracle March 2012 - Present
RightNow April 2011 - March 2012
The Western Transportation Institute - Montana State University 2007 - 2009
Image Labs International 2003 - 2006
Montana State University 2002 - 2003
DRS Technologies, Inc. 2002 - 2003
Boeing 1998 - 2002
McDonnell Douglas (acquired by Boeing) 1996 - 1998
MFJ Enterprises, Inc. 1992 - 1996
Skills
Cloud Computing, MySQL, Technical Support, Software Development, SaaS, SQL, Linux, Integration, Embedded Systems, Software Project...
Education
Montana State University-Bozeman
Bachelor of Science (B.S.), Computer Engineering
Mississippi State University
Electrical Engineering
The University of Texas at Arlington
Computer Science and Robotics
Tim Gradl's RightNow Experience April 2010 - February 2012
Job Application Engineer at Oracle
Industry Computer Software
Experience
Oracle February 2012 - Present
RightNow April 2010 - February 2012
Xionetic Technologies 2005 - 2010
Nexgen Software Technologies May 1999 - May 2001
Skills
Java, Software Development, Web Services, Agile Methodologies, XML, Software Engineering, C#, JavaScript, Linux, Enterprise Software, SQL, .NET
Education
Montana State University-Bozeman 2003 — 2006
Master of Science (M.S.), Computer Science
Eastern Illinois University 1996 — 2001
Bachelor's degree, Mathematics and Computer Science
Oracle February 2012 - Present
RightNow April 2010 - February 2012
Xionetic Technologies 2005 - 2010
Nexgen Software Technologies May 1999 - May 2001
Skills
Java, Software Development, Web Services, Agile Methodologies, XML, Software Engineering, C#, JavaScript, Linux, Enterprise Software, SQL, .NET
Education
Montana State University-Bozeman 2003 — 2006
Master of Science (M.S.), Computer Science
Eastern Illinois University 1996 — 2001
Bachelor's degree, Mathematics and Computer Science
Jared Chandler's RightNow Experience May 2011 - December 2012
Job Technical Account Manager
Industry Computer Software
Experience
Oracle December 2012 - Present
RightNow May 2011 - December 2012
Bank of America February 2010 - April 2011
Hilton Worldwide June 2007 - October 2009
Skills
CRM, Customer Experience, Customer Service, Databases, Call Center, Customer Satisfaction, Microsoft Office, Cloud Computing, Salesforce.com, Sales, Networking, Professional Services, Microsoft Excel, Linux, Business Analysis, Enterprise Software, Call Centers, Technical Support, Recruiting, Troubleshooting, Training, Negotiation, Telecommunications, Program Management, Microsoft Word, IVR, Process Improvement, Vendor Management, Selling, Account Management, Business Development, SaaS, HTML5, CSS, JavaScript, MySQL, PHP, Web Development
Education
University of North Texas 2003 — 2005
Dallas Baptist University 2002 — 2003
Oracle December 2012 - Present
RightNow May 2011 - December 2012
Bank of America February 2010 - April 2011
Hilton Worldwide June 2007 - October 2009
Skills
CRM, Customer Experience, Customer Service, Databases, Call Center, Customer Satisfaction, Microsoft Office, Cloud Computing, Salesforce.com, Sales, Networking, Professional Services, Microsoft Excel, Linux, Business Analysis, Enterprise Software, Call Centers, Technical Support, Recruiting, Troubleshooting, Training, Negotiation, Telecommunications, Program Management, Microsoft Word, IVR, Process Improvement, Vendor Management, Selling, Account Management, Business Development, SaaS, HTML5, CSS, JavaScript, MySQL, PHP, Web Development
Education
University of North Texas 2003 — 2005
Dallas Baptist University 2002 — 2003
David Taliaferro's RightNow Experience February 2005 - February 2008
Job Corporate Client Project Manager at Bally Technologies
Industry Gambling & Casinos
Experience
Bally Technologies February 2008 - Present
RightNow February 2005 - February 2008
IGT February 2003 - February 2005
Skills
Project Management, Account Management, Management, Training, Vendor Management, Business Analysis, Leadership, Gaming Industry
Education
Montana State University-Bozeman 1986 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
Bally Technologies February 2008 - Present
RightNow February 2005 - February 2008
IGT February 2003 - February 2005
Skills
Project Management, Account Management, Management, Training, Vendor Management, Business Analysis, Leadership, Gaming Industry
Education
Montana State University-Bozeman 1986 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
Darlene Waddell's RightNow Experience October 2011 - February 2012
Job Director of Sale and Marketing at MTOpticom
Industry Information Technology and Services
Experience
MT-Opticom February 2012 - Present
RightNow October 2011 - February 2012
Mountain West Title February 2011 - October 2011
Skills
SaaS, Enterprise Software, CRM, Cloud Computing, Professional Services, Solution Selling, Account Management, Product Management, Strategic Partnerships, Customer Experience, Sales Management, Business Development, New Business Development
Education
Auburn University 1984 — 1988
MA, Organizational Communication, General
University of Oklahoma 1979 — 1984
Bachelor's degree, Interpersonal Organizational Communications
MT-Opticom February 2012 - Present
RightNow October 2011 - February 2012
Mountain West Title February 2011 - October 2011
Skills
SaaS, Enterprise Software, CRM, Cloud Computing, Professional Services, Solution Selling, Account Management, Product Management, Strategic Partnerships, Customer Experience, Sales Management, Business Development, New Business Development
Education
Auburn University 1984 — 1988
MA, Organizational Communication, General
University of Oklahoma 1979 — 1984
Bachelor's degree, Interpersonal Organizational Communications
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk