RightNow Technologies
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, Montana, United States Headquarters: Bozeman, Montana, United States Ceased operations: 24 October 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
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RightNow Technologies Employees
The SAVO Group December 2011 - November 2013
Message Systems Inc. July 2009 - January 2012
Work Soft January 2008 - July 2009
RightNow Technologies December 2005 - December 2007
SAP America April 2002 - December 2005
Siebel/Oracle March 1997 - April 2002
Johnson & Johnson 1986 - 1997
Skills
Sales Enablement, Sales, SaaS, Solution Selling, Enterprise Software, Salesforce.com, Professional Services, Sales Process, Lead Generation, Miller Heiman, Cloud Computing, Marketing Automation, Account Management, CRM, Sales Operations, Software Industry, Sales Management, Selling, Demand Generation, Go-to-market Strategy, Complex Sales, Strategic Partnerships, Channel Partners, Business Alliances, Direct Sales, Multi-channel Marketing, Pre-sales, Sales Presentations, Product Marketing, B2B, Product Management, Start-ups, Cold Calling, NetSuite
Education
Saint Joseph's University
MBA
Saint Joseph's University
BS
Archbishop Prendergast High School
Dipolma
Holy Spirit grammar school
Dipolma
IronCore Labs March 2015 - Present
Oracle March 2012 - February 2015
RightNow Technologies January 2003 - February 2012
Automated Wagering International 1996 - January 2003
Video Lottery Consultants (VLC) 1989 - 1996
Bydatel 1987 - 1989
Toomay, Mathis, and Associates 1986 - 1987
Skills
SaaS, Architectures, System Architecture, Database Design, Software Engineering, Software Design, Databases, Web Services, Algorithms, Linux, Software Development, Agile Methodologies, Cloud Computing, SQL, C++, Integration, Web Applications, C#, Unix, C, Architecture, Scrum, MySQL, SOAP, XML, Shell Scripting, PHP, Enterprise Software
Education
Montana State University-Bozeman 1991 — 1994
Master of Science (MS), Computer Science
Montana State University-Bozeman 1987 — 1991
Master of Science (MS), Electrical Engineering
Montana State University-Bozeman 1982 — 1986
Bachelor of Science (BS), Computer Science
Montana State University-Bozeman 1982 — 1986
BS, Electrical Engineering
Perficient June 2013 - Present
Avaya April 2012 - May 2013
RightNow Technologies December 2010 - April 2012
Genesys January 2006 - December 2010
Edify December 2000 - January 2005
Unisys September 1998 - October 2000
Eyretel May 1996 - August 1998
MCK Communications May 1995 - May 1996
Intel April 1993 - May 1995
United States Marine Corps January 1988 - January 1992
Education
Simon Fraser University
Project & Program Management
The University of Texas at Austin
Certification, Six Sigma Blackbelt - School of Advanced Engineering
University of Massachusetts at Lowell
BS, Operations Management & Finance
AppFolio Inc. November 2011 - Present
AGIA Insurance Services October 2007 - November 2011
RightNow Technologies April 2004 - October 2007
Skills
SEO, Demand Generation, HTML, Photoshop, Online Marketing, SEM, CSS, PHP, PPC, Email Marketing, Web Design, Wordpress, Microsoft Office, E-commerce, MySQL, Website Development, Web Analytics, CMS, Social Media Marketing, Google Adwords, Google Analytics, Marketing Automation, Word, Windows, Affiliate Marketing, Lead Generation, SMO, Lead Management, Link Building, Microsoft Word, Social Media, Social Networking, Marketing, Marketo, Salesforce, CRM, Online Advertising, Integrated Marketing, Multi-channel Marketing, Direct Marketing, Blogging, Account Management, Salesforce.com
Education
Montana State University-Bozeman 2002 — 2005
Bachelor of Arts (B.A.)
Montana State University-Bozeman 2000 — 2005
BA
Hiller Measurements October 2014 - Present
Hiller Measurements August 2013 - September 2014
Agilent Technologies July 2012 - August 2013
Agilent Technologies September 2011 - July 2012
VTI Instruments Corporation August 2006 - August 2011
Symtx 2000 - 2006
RightNow Technologies 1999 - 2000
ILX Lightwave 1995 - 1999
Skills
Solution Selling Sales..., Sales Channel Strategy,..., Modular Instrumentation..., Trumpet Player and..., Electronics, Testing, RF, Labview, Test Equipment, Product Development, Systems Engineering, PCB design, Engineering, Embedded Systems, FPGA, C, Automation, New Business Development, Business Development, System Design, Design for Manufacturing, Analog, Embedded Software, Semiconductors, Program Management, Engineering Management, Sales, Aerospace, Fiber Optics, Telecommunications, International Sales, Product Management, Sales Management, Simulations, Data Acquisition, Wireless, Manufacturing, Instrumentation, Hardware, Sensors, IC, Product Lifecycle..., Digital Signal..., R&D, Lean Manufacturing, Product Marketing, Cross-functional Team..., Electrical Engineering, Robotics, Strategic Selling Skills
Education
Montana State University-Bozeman 1985 — 1991
Bachelor of Science (B.S.), Mechanical Engineering
The University of Montana 1984 — 1985
None, Music Performance, Trumpet
Simms Fishing Products January 2013 - Present
The Ellen Theatre 2012 - 2014
Summit Resource Imports January 2012 - December 2012
RightNow May 2010 - December 2011
RightNow Technologies September 2009 - May 2010
Kiewit Pacific (Peter Kiewit & Sons) July 2009 - August 2009
Montana State University May 2008 - June 2009
Quantel USA (Formerly Big Sky Laser) July 2008 - April 2009
Big Sky Laser Technologies December 2006 - July 2008
Leslie's Hallmark April 2004 - December 2006
Skills
HTML, Microsoft Word, Spreadsheets, Payroll, Management, Customer Service, Accounts Receivable, Invoicing, Training, Account Reconciliation, Human Resources, Accounting, Time Management, Sales, Accounts Payable, Digital Marketing, Databases, Microsoft Office, Interviews, Budgets, Analysis, Microsoft Excel, Access, PowerPoint
Education
Montana State University-Bozeman 2013 — 2014
Bachelor's Degree, Accounting
Montana State University-Bozeman 2004 — 2010
BS, Business Management
Oracle July 2012 - Present
Oracle December 2011 - July 2012
RightNow Technologies May 2009 - January 2012
The Active Network January 2002 - March 2003
Skills
SaaS, Sales Compensation, Team Leadership, Financial Reporting, Compensation Structure..., Compensation Structures, Enterprise Software, Incentive Programs, CRM, Cloud Computing
Education
Montana State University-Bozeman 2004 — 2008
B.S., Business
Oracle March 2012 - Present
RightNow August 2006 - March 2012
Big Sky Carvers October 2004 - June 2006
Bozeman Gastroenterology Clinic September 2001 - October 2004
RightNow Technologies April 2000 - September 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, Multi-line Phone, Postage, FedEx
Education
Montana State University-Bozeman
General Dynamics Information Technology May 2014 - Present
Artech Information Systems July 2013 - May 2014
Match.com March 2011 - July 2013
RightNow Technologies February 2006 - March 2010
RightNow Technologies January 2001 - May 2005
Skills
Online Advertising, SaaS, Social Media Marketing, SEO, SEM, Web Analytics, Google Analytics, Analytics
Education
Saint Mary's College of California 1992 — 1993
CA Teaching Credential, Educational/Instructional Technology
UC Davis 1988 — 1992
Bachelor of Arts (B.A.), International Relations
Oracle October 2012 - Present
Oracle March 2012 - October 2012
RightNow Technologies April 2008 - March 2012
RightNow Technologies January 2005 - April 2008
RightNow Technologies April 2003 - January 2005
RightNow Technologies April 2001 - April 2003
MTNConnect April 2000 - September 2000
Virtual Computer Technologies December 1997 - November 1999
Skills
SaaS, Customer Experience..., Professional Services, Enterprise Software, Contact Centers, Cloud Computing, Sales Engineering, Project Management, Business Analysis, Systems Analysis, Consulting, CRM, Solution Selling, Call Centers, Training, Process Improvement, Change Management, Integration, Management, Databases, Quality Assurance, Cross-functional Team..., Testing, Project Planning, Troubleshooting, Business Intelligence, Pre-sales, Leadership, Salesforce.com, Analysis, Software Project..., System Administration, Customer Experience, Requirements Analysis, Software Implementation, Product Management, Business Process, Program Management, System Deployment, Solution Architecture, Go-to-market Strategy, ERP, Vendor Management, Sales Enablement, Managed Services, Siebel
Education
Montana State University-Bozeman 1998 — 2001
BS, Industrial Technology
Summit Corporate Services January 2012 - Present
RightNow Technologies 2008 - 2011
Capital Guardian Trust Company 1985 - 1995
Skills
Enterprise Software, Cloud Computing, SaaS, Analytics, CRM, Project Management, Solution Selling, Notary Public
Education
Chartered Financial Analyst 1990 — 1993
CFA, Finance
Montana State University-Bozeman
Bachelors, Business
Gianforte Family Foundation March 2013 - Present
Gaston Engineering February 2004 - August 2008
RightNow Technologies May 2003 - February 2004
Education
Montana State University-Bozeman 1998 — 2003
Master of Architecture (M.Arch.), Architecture
RightNow Technologies January 2015 - January 2015
Self-Employed Web Designer & Developer January 2015 - 2015
Skills
PHP, HTML, CSS, MySQL, JavaScript, AJAX, Java, C#
Education
Montana State University-Bozeman
Bachelor of Science (BS), Computer Science
Google September 2014 - Present
Facebook October 2013 - September 2014
Phunware, Inc. March 2013 - October 2013
Boeing September 2011 - February 2013
Boeing June 2010 - October 2011
Boeing June 2008 - June 2010
Golden Helix Inc. January 2008 - May 2008
RightNow Technologies September 2007 - January 2008
Space Science and Engineering Lab - Montana 2007 - 2008
Lockheed Martin May 2007 - August 2007
Skills
Software Engineering, Software Development, Java, Artificial Intelligence, Architecture, Android, Android Development, Android SDK, C++, SQL, Data Warehousing, Databases, Program Management, Integration, SharePoint, Visio, Testing, MySQL, Web Applications, Programming, System Architecture, Quality Assurance, Algorithms, Visual Studio, Eclipse, JSP, Subversion, XML, C#, Agile Methodologies, Object Oriented Design, Linux, Scrum, Unix, Software Design, Git
Education
University of Southern California 2008 — 2011
Master's, Computer Science
Montana State University-Bozeman 2004 — 2008
BS, Computer Science
Montana State University-Bozeman 2004 — 2008
BS, Physics
Oracle June 2013 - Present
Zoot Enterprises July 2007 - May 2013
Orbit One Communications September 2006 - June 2007
RightNow Technologies January 2001 - September 2006
Harbor Technology Group June 2000 - January 2001
PowerHouse Technologies 1999 - 2001
Skills
MySQL, Linux System..., Linux Kernel, Unix, Oracle SQL, Puppet Systems..., Windows Server, LDAP Administration, Identity Management, VMware ESX, VMware Infrastructure, python, Ruby, Ruby on Rails, Bash, apache, subversion, cvs, Apache, Python, Subversion, PHP, Linux, VMware, Servers, CVS, Programming, Solaris, Firewalls, System Administration, Databases, Software Development, Shell Scripting, Oracle
Education
South Dakota State University 1993 — 1997
Bachelor of Science, Wildlife Management
Oracle July 2013 - Present
Oracle March 2012 - July 2013
Montana State University January 2012 - May 2012
RightNow Technologies 2005 - February 2012
RightNow Technologies January 2004 - 2005
DataViz, Inc. June 2003 - August 2003
Skills
Software Development, SaaS, Agile Methodologies, Cloud Computing, Enterprise Software, Linux, Java, XML, MySQL, Software Engineering, SQL, JavaScript, C#, Web Services, Scrum, PHP, Python, SOAP, Unix, Web Applications, C++, CSS, Perl, HTML, Integration, Databases
Education
Montana State University-Bozeman 1999 — 2004
MS, Computer Science
University of Vermont 1993 — 1997
BA, Anthropology
Oracle March 2012 - Present
RightNow Technologies April 2010 - April 2012
Zoot Enterprises May 2001 - April 2010
Target June 1997 - May 2001
Skills
SaaS, Cross-functional Team..., Technical Writing, Team Leadership, Customer Relations, Process Improvement, Requirements Analysis, Software Development, Project Management, Program Management, PMP, Business Analysis, Software Project..., Customer Service, Leadership, SDLC, Project Planning
Education
Montana State University-Bozeman 1991 — 1997
BS, Biological Studies
Blue Cross Blue Shield of Montana September 2013 - Present
Xerox March 2012 - August 2013
INIT, Innovations in Transportation, Inc. June 2011 - March 2012
Northrop Grumman Corp. July 2005 - June 2011
Zearth.com Corporation May 2004 - April 2005
Cutthroat Communications 2000 - 2002
Rightnow Technologies 1999 - 2000
Video Lottery Consultants Inc. 1996 - 1999
Skills
PMP, Program Management, Project Management, CRM, Management, Software Project..., SDLC, Integration, PMO, Requirements Analysis, Microsoft Project, Resource Management, Process Improvement, Project Portfolio..., Vendor Management, Visio, SharePoint, Agile Project Management, Project Planning, Business Analysis
Education
Montana State University-Bozeman 1986 — 1991
Bachelor of Science
University of Wisconsin-Madison School of Pharmacy September 2012 - Present
Oracle December 2011 - Present
Dean Clinic May 2014 - May 2015
RightNow January 2011 - June 2011
RightNow Technologies January 2010 - April 2011
RightNow Technologies December 2008 - January 2010
RightNow Technologies 2004 - December 2008
Education
University of Wisconsin-Madison 2012 — 2016
Doctor of Pharmacy (Pharm.D.)
Montana State University-Bozeman 2010 — 2012
Pre-Pharmacy Studies
Montana State University-Bozeman 1998 — 2004
Bachelor of Science (B.S.), Computer Science
Scott Valuation LLC August 2012 - Present
RightNow Technologies June 2011 - August 2012
Moss Adams LLP 2004 - 2011
Persimmon Development Group 1997 - 2002
Skills
Business Analysis, Financial Modeling, Accounting, Financial Analysis, Financial Reporting, Business Valuation, Intellectual Property..., Finance, Corporate Finance, Valuation, Due Diligence, Mergers & Acquisitions, Strategic Financial..., Internal Controls, US GAAP, Financial Accounting
Education
Northeastern University 2002 — 2003
Master, Finance
University of Oregon 1989 — 1993
Bachelors of Science, Finance/Business Management
Oracle November 2013 - Present
Oracle August 2011 - October 2013
RightNow Technologies October 2009 - January 2012
PrintingForLess.com August 2008 - October 2009
PrintingForLess.com November 2006 - June 2008
Skills
Project Management, SaaS, Cloud Computing, Sales, Call Center, Enterprise Software, Account Management, CRM, Training, Customer Service, Customer Experience, Agile Methodologies, Solution Selling, Team Leadership, Scrum, Software Project..., Leadership, Business Intelligence, Business Analysis, Product Management
Education
Montana State University-Bozeman 1997 — 2001
BS, Business Management
SendGrid April 2014 - Present
NetSuite April 2013 - April 2014
Oracle January 2012 - March 2013
RightNow January 2011 - January 2012
RightNow Technologies September 2009 - February 2011
RightNow Technologies July 2007 - September 2009
RightNow Technologies April 2006 - July 2007
LexBlog, Inc. October 2005 - April 2006
D.A. Davidson & Co. July 2004 - October 2005
Skills
Field Marketing, Finance, Sales Enablement, Management, CRM, Project Management, Sales Operations, SaaS, Leadership, Sales Process, Competitive Analysis, Strategy, Training, Sales, Program Management, Selling, Sales Management, Enterprise Software, Cloud Computing, Customer Experience, Account Management, Business Intelligence, Solution Selling, Analytics, Professional Services, Team Leadership, Business Development, Forecasting, Salesforce.com, Strategic Planning, Lead Generation, Strategic Partnerships, Cross-functional Team..., Go-to-market Strategy, Customer Retention, Direct Sales, Demand Generation, Product Marketing, Software Industry, Product Management, Pre-sales, Customer Satisfaction, Start-ups, Channel Partners, Business Alliances, Marketing Automation, Executive Management
Education
University of Colorado Denver 2010 — 2014
MBA, Master of Business Administration
Montana State University-Bozeman 2000 — 2004
Bachelor of Science in Marketing & University Honors, Minors in International Business and Spanish
St. Mary's Central High School
The Ridge Athletic Club 2007 - Present
RightNow Technologies January 2008 - October 2008
Southwestern Company May 2006 - August 2006
Education
Montana State University-Bozeman 2004 — 2008
Business, Marketing
Oracle March 2012 - Present
RightNow Technologies August 2010 - March 2012
Self Employed October 2005 - August 2010
Human Capital Institute July 2009 - June 2010
Microsoft December 2002 - October 2005
Vicinity July 1996 - December 2002
Fostex R&D 1992 - 1995
New England Digital 1986 - 1992
Skills
Agile Project Management, Scrum, JavaScript, C#, HTML, Perl, PHP, Team Leadership, Software Design, CSS, Agile, XML, Software Development, Web Applications, Web Services, Software Engineering, Linux, Application Development, jQuery, Cloud Computing, Agile Methodologies, Unix, Integration, Programming, User Interface Design, Oracle, Subversion, Databases, Software Project...
Education
Rochester Institute of Technology (RIT) 1982 — 1986
B. Sci.
Syracuse University 1976 — 1978
Wayfair November 2011 - Present
RightNow Technologies March 2009 - November 2011
RightNow Technologies September 2007 - March 2009
Skills
SaaS, Cloud Computing, Enterprise Software, Customer Experience, Professional Services, CRM, Knowledge Management, Software Project..., PHP, MySQL, Solution Selling, Linux, SQL, JavaScript, XML, HTML, Databases, Analytics
Education
Saint Bonaventure University 2001 — 2005
B.S., Computer Science
Truespire Inc September 2013 - Present
Oracle March 2012 - August 2013
RightNow July 2011 - March 2012
RightNow February 2011 - July 2011
RightNow Technologies February 2010 - July 2011
Skills
YUI, PHP, MySQL, SaaS, JavaScript, XML, Cloud Computing, Agile Methodologies, Enterprise Software, SOAP, Java, Software Engineering, Software Development, Web Services, Subversion, Linux, Ruby, Web Applications, Testing, Programming, HTML, Web Development, Git, CSS, CodeIgniter, HTML 5, jQuery, Scrum, WordPress, SQL, Software Project..., HTML5
Education
Montana State University-Bozeman 2005 — 2010
B.S. Computer Science, Computer Science
Oracle March 2012 - Present
RightNow Technologies February 2011 - March 2012
Zoot Enterprises August 2007 - January 2011
Elk River Systems, Inc. May 2005 - July 2007
Skills
Python, C#, Java, JavaScript, SQL, Software Development, Computer Science, XML, Databases
Education
Montana State University-Bozeman 2002 — 2006
Bachelor of Science (BS)
Shelby High School 1998 — 2002
Eventus Solutions Group August 2015 - Present
Oracle May 2014 - June 2015
Oracle October 2013 - May 2014
Home December 2011 - November 2012
Computers Unlimited June 2009 - November 2011
RightNow Technologies June 2008 - April 2009
Skills
C++, SQL, PHP, Programming, JavaScript, Game Development, Visual Studio, HTML 5, HTML, Synergy, Software Development, Databases, HTML/XHTML, CSS, CodeIgniter, Oracle Service Cloud...
Education
Montana State University-Bozeman 2005 — 2009
Bachelor of Science, Computer Engineering, GPA 3.7
VMware November 2012 - Present
8x8, Inc. May 2010 - November 2012
Contactual May 2010 - September 2011
RightNow Technologies December 2007 - May 2010
Adomo April 2007 - December 2007
Imperva August 2006 - February 2007
WebEx Communications June 2003 - July 2006
WebEx 2003 - 2006
Adobe 2001 - 2003
Business Engine 2000 - 2001
Skills
Product Marketing, Channel Marketing, Field Marketing, Industry Marketing, SaaS, Go-to-market Strategy, Channel, Sales Enablement, B2B, Partner Marketing, Demand Generation, Salesforce.com, Marketing Automation, Lead Generation, Channel Management, Product Management, Cloud Computing, Enterprise Software, Solution Selling, Strategic Partnerships, Sales Operations, Marketing Operations, CRM, Business Alliances, Sales Process, Partner Management, Start-ups, Unified Communications, Strategic Alliances, Business Development, Cross-functional Team..., Product Launch, Customer Experience, Thought Leadership, B2B Marketing, Marketing Strategy, VoIP, P&L Management, Sales Presentations, Team Leadership, Product Lifecycle..., Eloqua, Business Strategy, Global Business..., Channel Sales, Program Management, Call Center, Customer Retention, Return on Investment, Pricing Strategy
Education
San Jose State University 1981 — 1982
BS
Andrew Jackson High School
St. Clare Grade School
API Healthcare March 2013 - Present
API Healthcare September 2011 - March 2013
Patent Calls September 2010 - September 2011
API Healthcare December 2009 - August 2010
Clearview Staffing Software November 2003 - December 2009
Clearview Staffing Software November 2003 - December 2007
RightNow Technologies 2000 - 2002
Skills
Account Management, SaaS, Sales, Recruiting, Sales Management, New Business Development, Solution Selling, Strategic Planning, Team Leadership, Negotiation, Healthcare, Contract Negotiation, Direct Sales, Customer Service, Marketing, Leadership, Customer Satisfaction, CRM, Sales Process, Driving Sales..., Salesforce.com, Cold Calling, Sales Operations, Business Development, Lead Generation, Enterprise Software, Selling, Start-ups, Product Marketing, Team Building, Strategy, Management, Product Management, Sales Presentations, Cross-functional Team..., Vendor Management, Executive Management, Strategic Partnerships
Education
Northwestern University - Kellogg School of Management 2013 — 2013
Accelerating Sales Force Performance
University of North Texas 1985 — 1988
Business Administration, Management and Operations
Zendesk January 2015 - Present
Paraprint Inc. July 2010 - Present
Klout (Acquired by Lithium) October 2013 - July 2014
Dachis Group July 2012 - July 2013
Involver (acquired by Oracle) June 2010 - July 2012
Paraprint, INC. October 2007 - July 2010
RightNow Technologies 2002 - 2007
DoubleClick 1998 - 2001
Skills
Saas Software, Social Media ROI, Emerging Technologies, Social Media, SaaS, Sales Process, Sales Management, CRM, Sales Operations, Customer Service, Advertising, Product Development, Digital Marketing, Marketing, Management, Start-ups, Sales, Leadership, Business Development, Lead Generation, Online Marketing, Social Media Marketing, Strategic Partnerships, Marketing Communications, Email Marketing, Big Data, Customer Relations, Sales Support, Compensation Structure..., Social Networking, Interactive Marketing, Online Advertising, Analytics, E-commerce, Product Marketing, Salesforce.com, Digital Strategy, Product Management, SEM, Mobile Marketing, Web Analytics, Integrated Marketing, Demand Generation, B2B, Professional Services, Go-to-market Strategy, Multi-channel Marketing, Marketing Automation, Software Industry, Competitive Analysis
Education
Montana State University-Bozeman 1992 — 1997
Bachelor of Science, Markting
University of Pittsburgh 1992 — 1994
Bachelors of Business, Marketing
Oracle June 2015 - Present
Oracle March 2012 - Present
RightNow Technologies 2009 - March 2012
RightNow Technologies October 2005 - April 2009
RightNow Technologies January 2003 - October 2005
Zoot Enterprises March 2001 - November 2002
Skills
Test Planning, Test Automation, Regression Testing, Defect Tracking, Agile Methodologies, Scrum, Project Planning, Talent Acquisition, Quality Assurance, SaaS, Integration, Software Development, Performance Testing, Software Quality..., MySQL, Web Applications, Testing, Shell Scripting, Management, SDLC, Enterprise Software, Software Project..., Test Cases, Requirements Analysis, Agile Project Management, Unix, User Acceptance Testing, QTP, Test Management, Test Strategy, System Testing, Perl, XML
Education
Montana State University-Bozeman 1995 — 2000
Bachelor of Science (B.S.), Geography
Park Cities Limousine 2001 - Present
RightNow Technologies 1998 - 2001
Progression Technologies 1998 - 1998
Skills
Sales Management, Strategic Partnerships, CRM, Account Management, Customer Experience, Salesforce.com, Customer Service, Marketing, Professional Services, Management, SaaS, Leadership, Strategic Planning, Lead Generation, Sales
Education
Northwest Missouri State University 1990 — 1993
LiveVox November 2014 - Present
Transversal January 2014 - September 2014
Genesys January 2012 - January 2014
Genesys May 2011 - January 2012
KANA Software July 2009 - May 2011
KANA Software January 2008 - July 2009
KANA Software October 2006 - December 2008
RightNow Technologies November 2002 - October 2006
RightNow 2001 - 2002
RightNow April 2001 - December 2001
Skills
SaaS, CRM, Enterprise Software, Cloud Computing, Salesforce.com, Direct Sales, Business Development, Strategy, Professional Services, Go-to-market Strategy, Product Management, Outsourcing, Account Management, Leadership, Solution Selling, Sales Enablement, Social Media Marketing, Management, Sales Operations, Negotiation, Channel, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Sales, IVR, ACD, VoIP
Education
Montana State University-Bozeman 1984 — 1990
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Helix Business Solutions November 2013 - Present
RoughStock Distillery, Inc. 2008 - Present
Twin Technologies January 2012 - November 2013
RightNow Technologies 2009 - January 2012
SynchSource LLC September 2005 - October 2008
Orbit One Communications April 2005 - August 2005
Next-G Telecom September 2004 - February 2005
Buck Harbor Tech March 1998 - August 2004
Harbor Technology Group March 1998 - August 2004
Extended Systems 1995 - 1998
Skills
Project Management, Programming, Databases, SQL, PL/SQL, Advanced CSS, PHP, HTML, HTML5, JavaScript, AJAX, jQuery, Flex, Perl, Oracle SQL, PostgreSQL, MySQL, Omniture, Web Content Management, RedDot, OpenText WCMS, Wordpress, RightNow, Link2HR, HRIS, HR Solutions, Web Development, Scrum, Agile Project Management, Waterfall, Business Analysis, Business Management, Systems Analysis, Product Life Cycle..., ASP.NET, Agile Methodologies, Software Development, HTML 5, Tomcat, XML, CSS, Integration, Web Applications, Web Services, Certified Scrum Master..., E-commerce, Database Design, Visio, Enterprise Architecture, Oracle
Education
Montana State University-Bozeman 1995 — 1999
Bachelor of Science, Computer Science
Montana State University-Northern 1994 — 1995
Bachelor of Science (B.S.), Computer Science
Living Healthy Together LLC March 2013 - Present
Foundant Technologies October 2011 - March 2013
NetNewMarketing July 2004 - July 2012
RightNow Technologies February 2003 - July 2004
Montana State University Alumni Association November 2001 - February 2003
ProClarity 1997 - 2001
Extended Systems 1993 - 1997
Skills
Email Marketing, Social Media Marketing, SEO, Demand Generation, Blogging, Online Advertising, Marketing, Product Management, Social Networking, Marketing Communications, Mobile Marketing, Lead Generation, Integrated Marketing, Brand Development, Advertising, Management, Online Marketing, Project Management, Social Media, Strategy, Analytics, Web Analytics, Digital Marketing, Copywriting, Content Strategy, Google Analytics, Strategic Planning, Direct Marketing, Digital Strategy, Sales
Education
Montana State University-Bozeman 1990 — 1994
BS, Business - Marketing
Aurora Flight Sciences July 2011 - Present
RightNow Technologies March 2009 - July 2011
Novell January 1997 - January 2009
Novell, Inc. January 1991 - June 2000
US Army 1977 - 1979
Skills
Teaming, Business Development, Government Contracting, Cross-functional Team..., Proposal Writing, Security Clearance, Project Management, Aerospace, Strategic Planning, RFP, Business Strategy, Team Leadership, Sales Management, DoD, Information Security, Management, Systems Engineering, Outsourcing
Education
US Army Command and General Staff College 1984 — 1985
Military Science
Southern Illinois University, Carbondale 1969 — 1976
BS, Industrial Technology
Workiva January 2014 - Present
University of Montana August 2013 - December 2013
Montana Department of Transportation May 2013 - August 2013
University of Montana September 2012 - May 2013
University of Montana January 2012 - May 2012
Visual Learning Systems (Overwatch) 2012 - 2012
Advanced Electronic Designs June 2008 - August 2011
RightNow Technologies 2008 - 2008
Big Sky Penguin, LLC May 2006 - August 2006
Montana State University Physics Dept IT September 2005 - May 2006
Skills
C#, Python, Software Engineering, Linux, .NET, Testing, Test Driven Development, Artificial Intelligence, CSS, Java, Machine Learning, Windows, JavaScript, User-centered Design, Android, WPF, Wireshark, TCP/UDP, Version Control, WinForms, R, Organizing Meetings, Learning Quickly
Education
The University of Montana 2011 — 2013
Master of Science (M.S.), Computer Science, 3.97/4.00 GPA
Montana State University-Bozeman 2003 — 2009
Bachelor of Science (B.S.), Computer Engineering and B.S. Physics, 3.89/4.00 GPA
University of Limerick 2007 — 2007
Study Abroad, Computer Software Engineering and Irish Culture
NetSuite January 2014 - Present
Klunc Inc. June 2010 - Present
Oracle June 2012 - January 2014
RightNow (Acquired by Oracle) January 2011 - July 2012
RightNow Technologies August 2006 - January 2011
RightNow Technologies June 2002 - August 2006
www.shopzane.com January 2006 - February 2006
Profit Tools, Inc. 1999 - 2002
Schlumberger 1996 - 1998
Skills
Contact Centers, Sales Process, Social Media, Deal Strategy, Customer Experience, Customer Retention, Sales Management, Customer Acquisition, SaaS, Enterprise Software, Self Service, Solution Selling, Cloud Computing, Mobile Devices, Sales, CRM, Strategic Partnerships, Leadership, Sales Operations, Call Centers, Management, Strategy, Go-to-market Strategy, Business Development, Lead Generation, Salesforce.com, Complex Sales, Marketing Strategy, Professional Services, Start-ups, Business Intelligence, New Business Development, Product Management, Analytics, Product Marketing, Team Leadership, ERP, Pre-sales, Direct Sales
Education
Princeton University 1992 — 1997
BSE, Civil Engineering and Operations Research
Oracle April 2012 - Present
Oracle March 2012 - July 2012
RightNow Technologies October 2008 - March 2012
Advanced Acoustic Concepts 2004 - 2008
Skills
C#, Scrum, Linux, Visual Studio, XML, Test Automation, Enterprise Software, Testing, SaaS, Bash, Agile Methodologies, Shell Scripting, JavaScript, Java, Awesomeness, Git
Education
Montana State University-Bozeman 2006 — 2008
MS, Statistics
Montana State University-Bozeman 2002 — 2006
BS, Mathematics
Oracle March 2012 - Present
RightNow Technologies January 2006 - March 2012
Montana State University Computer Science Department 2005 - 2009
MOSES Lab, Montana State University Physics Department 2003 - 2005
Skills
Machine Learning, C#, Agile Methodologies, JavaScript, Web Services, MySQL, Scrum, Linux, Software Engineering, Python, .NET, C/C++, Software Development, XML, Git, Java, Web Development, SQL
Education
Montana State University-Bozeman 2006 — 2009
Master of Science (MS), Computer Science
Montana State University-Bozeman 2002 — 2006
Bachelor of Science (BS), Computer Science, 3.8 GPA
Oracle July 2012 - Present
LexisNexis June 2011 - June 2012
RightNow February 2010 - June 2011
RightNow Technologies May 2008 - June 2011
Zoot Enterprises 2004 - 2008
Skills
Perl, Agile, Testing, Python, Unix, QTP, Agile Methodologies, Scrum, XML, Linux, Software Quality..., Test Planning, MySQL, Unix Shell Scripting, Regression Testing, Web Services, Bash, Quality Center, Performance Testing, C#, Shell Scripting, Java, JavaScript, SOAP, Git, Databases, HP QTP, SDLC, Oracle, Web Applications, Test Automation, PHP, Microsoft SQL Server, Quality Assurance, SQL, Cloud Computing
Education
Montana State University-Bozeman 1996 — 2000
Bachelors, Computer Science
Planet Technologies May 2013 - Present
J&H Inc. December 2012 - 2013
Oracle March 2012 - August 2012
RightNow Technologies January 2011 - April 2012
RightNow Technologies November 2009 - March 2011
RightNow Technologies June 2009 - November 2009
Independant Consultant August 2008 - June 2009
Skills
CRM, SaaS, Customer Experience, Marketing Automation, Digital Marketing, Market Research, Project Management, Office 365, Product Marketing, Microsoft Exchange, Demand Generation, Lead Generation, Analytics, Web Analytics, Email Marketing, Sales Enablement, Business Development, Social Media Marketing, Cloud Computing, Social Media, Workforce Management, Kronos WFC, Microsoft SQL Server, MySQL
Education
Montana State University-Bozeman 2003 — 2007
BS, Business - Marketing
Nathan Hale High Shcool 1996 — 2000
LexisNexis December 2010 - Present
Golden Helix Inc March 2009 - November 2010
RightNow Technologies December 2006 - November 2008
OptiFrame Software December 2002 - November 2006
TeleSynthesis December 1999 - August 2001
Boeing Commercial Airplanes April 1997 - October 1999
Skills
Software Development, Agile Methodologies, Cross-functional Team..., Requirements Analysis, Product Management, Analysis, Business Intelligence, Business Process, CRM, Integration, Management, Product Development, Quality Assurance, SDLC, Scrum, Telecommunications, Testing, Usability Testing
Education
Montana State University-Bozeman 1991 — 1997
BS, Civil Engineering
Oracle August 2012 - Present
Oracle March 2012 - August 2012
RightNow November 2010 - March 2012
RightNow Technologies May 2008 - November 2010
RightNow Technologies May 2008 - August 2008
Skills
Customer Experience, SaaS, CRM, Technical Support, Enterprise Software, Cloud Computing, Customer Service, Call Centers, Leadership, Professional Services, Social Media, Business Analysis, Software Project..., Integration, Brewing, Public Speaking, Oracle, Product Management
Education
Montana State University-Bozeman 2003 — 2008
German with a Commerce Option
Eberhard-Karls-Universität Tübingen 2005 — 2006
Bachelor of Science, Modern Languages, German Language and Literature
Access Clinical Partners / GoHealth Urgent Care February 2015 - Present
salesforce.com March 2013 - June 2015
barrettSF January 2015 - February 2015
French Press Films August 2012 - August 2014
Oracle March 2012 - August 2012
RightNow Technologies September 2009 - March 2012
RightNow January 2009 - March 2012
Hatch Festival 2006 - 2010
Yellowstone Club 2007 - 2009
Helly Hansen Bozeman 2006 - 2008
Skills
Social Media, Customer Experience, Event Management, Video, Editing, Networking, Organization, Sales, CRM, Program Management, Event Planning, Recruiting, Customer Service, Human Resources, Time Management, Product Marketing, Project Planning, Interviews, Budgets, Social Networking
Education
Montana State University-Bozeman 2005 — 2009
BA Fine Arts, Media/Theater Arts, Film, Photography
Montana State University-Bozeman 2005 — 2009
Eventus Solutions Group, LLC September 2013 - Present
Oracle March 2012 - September 2013
iMinistries 2004 - July 2013
RightNow Technologies January 2009 - March 2012
RightNow Technologies August 2006 - March 2010
Motorola 2003 - 2006
Motorola 1999 - 2002
Skills
PHP, Linux, Software Development, C#, SQL Server, asp.net, ASP.NET, ASP.NET MVC, ASP.NET AJAX, jQuery, Software Design, Applications..., Software Consulting, MySQL, Microsoft SQL Server, Web Applications, Software Project..., HTML, Enterprise Software, SaaS, Cloud Computing, Agile Methodologies, Solution Architecture, Professional Services, Scrum, Business Intelligence, Integration, CRM, Consulting, Program Management, Management, Requirements Analysis, Project Management
Education
Ohio University 1993 — 1999
Reel Action Media, LLC July 2008 - Present
Distill Productions January 2012 - February 2015
TheWeeklyFly.com & Polar Bears International May 2010 - January 2012
THEWEEKLYFLY.COM February 2008 - January 2012
Polar Bears International October 2009 - January 2010
RightNow Technologies April 2009 - August 2009
BBC PRODUCTION September 2008 - September 2008
4H - Promotional Video September 2007 - October 2007
Women In Sports August 2007 - September 2007
Lightquill Media July 2007 - August 2007
Skills
Video, Final Cut Pro, Editing, Film Production, Documentaries, Video Production, Adobe Premiere Pro, Video Editing, Final Cut Studio, After Effects, b2Evolution, Lightroom, Production, HD, Camera, Final Cut Server, Multimedia, Documentary, Lighting, Adobe After Effects, Adobe Lightroom, LR Timelapse, time-lapse, HD Video, Directing, Web Video, Premiere, Sound, Storytelling, Time-lapse
Education
Montana State University-Bozeman 2005 — 2010
MFA, Science and Natural History Filmmaking
WASHINGTON AND LEE UNIVERSITY 1991 — 1995
Bachelor of Arts, History
SCUOLA LORENZO DE'MEDICI
Workiva LLC March 2013 - Present
Gallatin Software Studio August 2008 - Present
Elk River Systems, Inc. April 2012 - January 2013
RightNow Technologies (acquired by Oracle) December 1999 - April 2012
Oracle December 1999 - April 2012
RightNow Technologies December 1999 - May 2005
Anchor Gaming March 1998 - December 1999
Sierra Online April 1994 - March 1998
Sierra On-Line April 1994 - March 1998
BEST Consulting January 1993 - March 1994
Skills
Product Management, Web Applications, Software Development, Team Management, Team Building, JavaScript, Java, Hibernate, Wicket, Spring, C#, C++, HTML, jQuery, POJO, MySQL, Entrepreneurship, Entertainment, Ticketing Software, PHP, Maven, SCRUM, Agile Application..., Product Discovery, Scrum, Flex, Strategy
Education
Montana State University-Bozeman 1983 — 1987
BS, Computer Science
EPiServer October 2009 - Present
Infogix June 2007 - February 2009
GAINSystems October 2006 - June 2007
RightNow Technologies October 2005 - October 2006
InstallShield Software Corporation September 1999 - August 2005
InstallShield Software September 1999 - August 2005
University of Phoenix October 2001 - February 2004
Skills
Solution Selling, Lead Generation, SaaS, E-commerce, Account Management, Marketing, Business Intelligence, Leadership, Marketing Strategy, Business Process, CRM, Enterprise Software, New Business Development, Team Leadership, Salesforce.com, Strategy, Business Development, Strategic Partnerships, Sales Operations, Competitive Analysis, Product Management, Sales, Digital Marketing, Start-ups, Sales Management, Sales Process, Cloud Computing, Management, B2B, Direct Sales, Professional Services, Channel Partners, Selling, Sales Presentations, Online Marketing, Mobile Devices
Education
University of Phoenix 2001 — 2004
MBA, Business
Quincy University 1988 — 1992
BA, Communications
Marist High School 1984 — 1988
High School
St Linus 1976 — 1984
Brand Courier August 2015 - Present
Simpson Strong-Tie March 2015 - August 2015
Emerging Structural Technologies / Werner Contracting August 2011 - March 2015
R-Control Australasia January 2010 - July 2011
Big Sky Insulations / R-Control August 2005 - February 2010
Self Employed November 2003 - August 2005
Equifax November 2001 - November 2003
Self Employed January 2000 - November 2001
RightNow Technologies May 1999 - January 2000
Spencer Design Group April 1997 - May 1999
Skills
Start-ups, Green Building, Business Development, Strategic Planning, Sustainability, Energy Efficiency, Leadership, Management, Sustainability..., Sustainable Design, Energy Conservation, Energy Audits, Marketing, Architecture, Construction Management, Comprehensive Planning, Renewable Energy, PowerPoint, Solar Energy, Construction, Sustainable Development, Energy Management, Project Management, Cleantech, Alternative Energy, Energy Policy, Sustainable Architecture, Business Planning, Feasibility Studies, Architectures, Energy, Marketing Strategy, Tactical Planning, Operational Planning, Operational Excellence, Relationship Management, Relationship Marketing, Business Relationship...
Education
Montana State University-Bozeman
BA, Graphic and Interior Design
Arthur J. Gallagher & Co. May 2015 - Present
CNA Insurance/Cara Group October 2014 - March 2015
Zurich North America/Cara August 2014 - October 2014
CNA Insurance/Cara Group April 2014 - August 2014
JP Morgan Chase (Financial Institute) /Kforce July 2011 - March 2014
Aflac September 2010 - June 2011
RightNow Technologies June 2008 - December 2009
RightNow Technologies, Inc. October 2000 - June 2008
The Bitterroot Interior Workshop, LLC July 2004 - January 2006
Designer's Emporium June 2002 - July 2004
Skills
Process Improvement, CRM, Consulting, Small Business, Training, Sales Process, Leadership, Team Leadership, Software Documentation, Performance Management, SaaS, Employee Training, Program Management, Management, Strategy, Change Management, Project Management, Marketing, Sales Management, Business Planning, Time Management, Business Process, Customer Service, Budgets, Instructional Design, Adult Learning..., Adult Learning Theory, Customer Experience, Vendor Management, Business Analysis, Training Facilitation
Education
University of Phoenix 2010 — 2011
MBA, Business
Montana State University-Bozeman 1994 — 1999
BFA, Graphic Design & Art History
John Patterson Technical College 1982 — 1983
Computer Science
Troy University 1980 — 1981
Psychology
Techstars June 2015 - Present
MobileDay March 2012 - Present
Oracle January 2012 - March 2012
RightNow Technologies January 2010 - December 2011
Gaiam, Inc. 2007 - 2009
Wavelength Media, Inc. 1993 - 2007
Specular International 1992 - 1993
Specular International 1991 - 1992
University of Massachusetts at Amherst 1988 - 1992
Skills
User Experience Strategy, User Experience, User Interface Design, Interaction Design, User Experience Design, User Interface, Information Architecture, Information Design, Creative Direction, Usability Testing, Mobile Applications, Usability, UX Design, UI Design, Product Design, Rapid Prototyping, Design Thinking, Paper Prototyping, Prototyping, Web Design, Interactive Media, Interactive Media Design, Mobile Design, Mobile Application..., IxD, Art Direction, Graphic Design, Web Application Design, Scrum, 3D, Usability Design, HCI, Certified Scrum Product..., UI Pattern Design, 3D animation, Visual Interaction..., Interactive Design, Human Computer..., Usability Engineering
Education
University of Massachusetts, Amherst 1988 — 1992
Bachelor of Arts, Computer Graphics and Multimedia - GPA: 3.75
Mount Wachusett Community College 1986 — 1988
Associates Degree, Biology
Oracle June 2015 - Present
Oracle March 2012 - June 2015
RightNow Technologies February 2008 - March 2012
Pacific Coast Bankers' Bank June 2007 - December 2007
Banc Investment Group February 2007 - June 2007
Skills
Start-ups, SaaS, Enterprise Software, Professional Services, Solution Selling, Cloud Computing, Lead Generation, Strategic Partnerships, Global Business..., CRM, Sales Presentations, Thought Leadership, Sales Process, Channel, Selling, Direct Sales, Sales Operations, Sales, Business Alliances, New Business Development, Go-to-market Strategy, Channel Partners
Education
Montana State University-Bozeman
BS, Business Marketing
Acalanes High school
BLUE INK August 2012 - Present
Foxit Corporation March 2011 - August 2012
Adobe Systems March 2008 - February 2011
Talisma 2000 - 2007
RightNow Technologies August 1999 - August 2000
Extended Systems 1996 - 1999
Skills
Account Management, SaaS, Salesforce.com, Enterprise Software, Strategic Partnerships, Solution Selling, CRM, Customer Satisfaction, Sales, Cloud Computing, Direct Sales, Lead Generation, Professional Services, Business Development, Selling, Channel Partners, Marketing, Sales Process, Sales Enablement, Product Management, Software Industry, Key Account Management, Key Account Development, National Accounts, Sales Prospecting, Territory Account..., Territory Growth, Value Selling, Up-selling, Cross Selling, Big Data, Relationship Management, Relationship Building, Training, Customer Retention, Pipeline Management, Customer Reference, Partner Management, Networking, Partnerships, Long-term Customer..., Customer Engagement, Strategic Alliances, Customer Experience, CRM Databases, soft, Computer Software..., Business Growth..., Growth Strategies, New Business Development
Education
Montana State University-Bozeman 1995 — 1999
Bachelors, Business
Foundant Technologies November 2014 - Present
West Paw Design July 2011 - November 2014
RightNow Technologies September 2009 - July 2011
RightNow Technologies January 2005 - August 2010
RightNow Technologies March 2002 - December 2004
RightNow Technologies June 2000 - February 2002
RightNow Technologies February 1999 - June 2000
Skills
SaaS, CRM, Sales Management, Enterprise Software, Account Management, Strategy, Budgets, Sales Operations, International Sales, Forecasting, Solution Selling, Professional Services, Direct Sales, Analytics, Product Management, Strategic Planning, Management
Education
St. Cloud State University 1989 — 1994
BA, French & International Business
Université Toulouse 1 Capitole 1991 — 1992
Supplemental, French society and politics
Socrata December 2013 - Present
Socrata October 2012 - December 2013
Oracle June 2012 - October 2012
Oracle October 2011 - May 2012
RightNow April 2011 - September 2011
RightNow Technologies March 2010 - March 2011
Mystery Ranch Backpacks July 2003 - February 2010
Skills
Enterprise Solution..., Account Management, SaaS, Cloud Computing, Data Experience, Open Data, Open Government, Customer Experience, Knowledge Management, CRM, SMB Sales, Business Development, Data, Cloud Applications, Analytics, Local Government
Education
Montana State University-Bozeman
University of North Carolina at Chapel Hill
Oracle March 2014 - Present
Luminous Digital Media August 2001 - April 2014
Oracle February 2013 - March 2014
Oracle March 2012 - February 2013
RightNow Technologies July 2009 - February 2012
Montana Water Center April 2003 - January 2008
Youth Imperative March 2001 - June 2004
Zoot Enterprises September 2001 - November 2002
Reach Incorporated July 1993 - October 1999
Skills
CRM, Video Production, Public Speaking, Voiceovers, Leadership, SaaS, Social Media, Editing, Digital Media, After Effects, Video, Web Design, SEO, Content Management, Content Strategy, Technical Writing, Marketing, Multimedia, Marketing Strategy, Camtasia Tutorial..., Marketing Communications, Online Marketing, Film Production, Facebook, Mobile Devices, Integrated Marketing, Camtasia, Technical Support, Social Media Marketing, Cloud Computing, Commercial Photography, Training, Program Management, Final Cut Pro, Enterprise Software, SQL, YouTube, Customer Experience, Cinematography, Online Community..., Television Production, Script Writing, Oracle Applications, User Experience Design
Education
Stanford University 2006 — 2006
Video Postproduction
Montana State University-Bozeman 1989 — 1993
BA Motion Picture/Video, Cinematography, Animation, Music, Writing
Bozeman High School 1985 — 1988
High School Diploma, Music, English, Computer Science
Oracle June 2012 - Present
RightNow Technologies May 2008 - June 2012
RightNow Technologies April 2005 - May 2008
Kumamoto Gakuen University September 2002 - July 2003
Montana State University August 1999 - May 2002
Internet Connect Services of Missoula June 2001 - September 2001
First Security Bank of Missoula December 1998 - May 1999
Resnet at Montana State University September 1998 - May 1999
Internet Connect Services of Missoula (local ISP) July 1998 - September 1998
Skills
Cloud Computing, Web Development, Software Development, SQL, JavaScript, Linux, API, SaaS, Software Design, Application Development, Testing, Python, Systems Programming, jQuery, RPC, Git, APIs, Web Applications, Servers, MySQL, Open Source, Perl, Scrum, Agile Methodologies, Apache, Shell Scripting, Bash, Unix
Education
Montana State University-Bozeman 1998 — 2003
Bachelor of Computer Science, Computer Science
BloomReach June 2014 - Present
Webtrends October 2011 - May 2014
RightNow Technologies March 2010 - October 2011
Sapient Corporation September 2007 - December 2009
DoubleClick, Inc. August 2004 - April 2006
Mediaplex - ValueClick April 2001 - May 2004
Thomson Gale August 1997 - April 2001
Skills
SEM, Analytics, Behavioral Targeting, Email Marketing, Social Media, Digital Marketing, Business Development, Entrepreneurship, Business Strategy, Strategic Partnerships, Integrated Marketing, Multi-channel Marketing, Salesforce.com, Online Advertising, E-commerce, Strategy, Product Management, Web Analytics, Enterprise Software, Mobile Marketing, New Business Development, Cross-functional Team..., Leadership, Selling
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2013 — 2015
Master of Business Administration (M.B.A.)
Universitry of California Berkeley Extension 2004 — 2004
Professional Sequence, International Business
The University of Freiburg 1995 — 1996
History
University of Massachusetts, Amherst 1992 — 1996
BA, History, German
Oracle Social June 2013 - Present
RightNow Technologies June 2006 - June 2012
Teradyne January 1988 - January 2003
Skills
C#, Mathematics, Highly detail oriented, PHP, Test Automation, VB.NET, Test Planning, SQL, Agile Application..., MySQL, Scrum
Education
Montana State University-Bozeman 2007 — 2012
Bachelor of Science (BS), Computer Science
LexisNexis September 2012 - Present
RightNow Technologies May 2011 - December 2011
Skills
Bridger Insight, Economic Sanctions, Compliance Software, Marketing Automation, Google Analytics, Web Development, HTML, CSS, PHP, JavaScript, Enterprise Software, Knowledge Management, Microsoft Office, Photoshop, Dreamweaver, Intranet, Bridger Insight XG, AML, Anti-Money Laundering, KYC, Knowledge Base, Compliance, Resource Development, A+ Certified, Technical Training, Quality Assurance, Marketing Intelligence, Google Search Appliance, RightNow CX, Fraud Detection, TAM, Cloud Computing, Management
Education
Montana State University-Bozeman 2006 — 2011
BA, Marketing
Motus, LLC August 2015 - Present
KACE December 2013 - July 2015
Corporate Reimbursement Services, Inc. November 2010 - December 2012
Parsec Data Management February 2009 - November 2010
TTA Works March 2009 - December 2009
Dealerspan February 2007 - March 2009
Computers Unlimited June 2005 - February 2007
RightNow Technologies 2004 - 2005
AfterZ 2003 - 2004
Marketron International 2002 - 2003
Skills
PHP, JavaScript, jQuery, OOP, Zend Framework, Software Development, Web Application Design, Design Patterns, MySQL, C, Web Applications, Databases, AJAX, Subversion, PL/SQL, SQL, Web Development, XML, Linux, Unix, Customer Service, Firearms, Guns, Human Rights, Conflict Management, Fun, Social Skills, Trash Removal, Mountaineering, Microsoft SQL Server, Symfony, Doctrine, MVC, LAMP, Apache, Hiking, Software Design, Object Oriented Design, Goldmine, Ski, XHTML, Web Services, C#, Fly Fishing, HTML 5, History, Agile Methodologies, Criminal Investigations, SOAP, Git
Education
Montana State University-Bozeman 2001 — 2005
BSCS, Computer Science
Wood River High School 1998 — 2001
Diploma
Versa Networks July 2015 - Present
Riverbed Technology April 2013 - June 2015
Saba September 2012 - February 2013
HumanConcepts, a Saba Company January 2012 - September 2012
RightNow Technologies January 2011 - December 2011
eGain Communications August 2010 - January 2011
Bulldog Reporter January 2006 - April 2010
Treat Em' Like a King Group Home August 2000 - August 2003
Skills
Public Speaking, Writing, Interviewing, Press Releases, Salesforce.com, Lead Generation, SaaS, Account Management, B2B, Social Media, Enterprise Software, New Business Development, Social Networking, Team Building, Event Management, Event Planning, Direct Sales, Cold Calling, Sales Prospecting, Solution Selling, Demand Generation, Cloud Computing, Computer Hardware, WAN Optimisation, Data Center, Disaster Recovery, Data Security, IT Strategy, Application Performance..., Interviews, Business Development, Sales, Management, Marketing, Strategic Partnerships, Strategy, Marketing Communications, Training, Online Marketing, Social Media Marketing, CRM, Media Relations, Recruiting, Professional Services, Selling, Program Management, Sales Operations, Leadership, Consulting, Sales Management
Education
Northeastern University 1996 — 2000
B.S., English
Northeastern University 1996 — 2000
BS, English Language and Literature, General
Oracle March 2012 - November 2013
RightNow Technologies December 2002 - February 2012
ILX Lightwave April 1999 - November 2002
Skills
C/C++, PHP, Java, SQL(MySQL, ORACLE, SQL..., InstallShield, Unix Shell Scripting
Education
Montana State University-Bozeman 1989 — 1995
Bachelor of Science, Computer Science
CrossTx January 2010 - Present
RightNow Technologies November 1999 - January 2006
Montana State University August 1997 - November 1999
Skills
SaaS, Agile Methodologies, Technical Writing, Web Applications, Cloud Computing, Enterprise Software, CRM, Start-ups, Social Media, Software Project..., Strategic Partnerships, Mobile Devices, Analytics, Mobile Applications, Product Management, Professional Services, Software Development, Strategy, Integration
Education
Montana State University-Bozeman 1993 — 1997
Bachelors, Economics, Finance
Oracle February 2012 - Present
RightNow Technologies January 2003 - February 2012
Skills
SaaS, Integration, Enterprise Software, Cloud Computing, Software Development, Agile Methodologies, Management, XML, Marketing Automation, CRM, Web Services, Software Engineering, Web Applications, Scrum, Software Design, SQL
Education
Montana State University-Bozeman 1999 — 2003
BS, Computer Science
45 North Solutions March 2013 - Present
Intelenex January 2013 - Present
Reciprocal Software December 2012 - Present
Oracle March 2012 - December 2012
RightNow Technologies August 2010 - March 2012
Floating Water Web Design November 2009 - August 2010
Tinman Productions February 2006 - August 2010
Skills
YUI, SaaS, Enterprise Software, Software Development, Cloud Computing, XML, Web Services, SOAP, C#, Agile Methodologies, PHP, MVC, CodeIgniter, RightNow, Software Consulting, jQuery, MySQL, Integration, Oracle, Web Applications, Git, JavaScript, Scrum, AJAX, Software Engineering, SOA, Software Project..., Java, Database Design, Unix, .NET, Requirements Analysis, SQL, Web Development, Databases, Agile Project Management, Subversion, Creative Problem Solving
Education
Montana State University-Bozeman 2003 — 2008
BS, Computer Science
Virginia Polytechnic Institute and State University 2002 — 2003
BS, Computer Science
U.S. Senate January 2015 - Present
U.S. House of Representatives January 2013 - December 2014
RightNow Technologies 2000 - 2012
Daines Construction 1997 - 2000
Procter & Gamble 1984 - 1997
Skills
CRM, Enterprise Software, Strategic Partnerships, SaaS, Cloud Computing, Leadership, Customer Experience, Business Development, Professional Services, Program Management, Strategic Planning, Product Management, Pre-sales, Start-ups, Sales Process, Cross-functional Team..., Account Management, Analytics, Sales Management, Go-to-market Strategy, Solution Selling, Management, New Business Development, Consulting, Business Strategy, Salesforce.com, Business Intelligence, Operations Management, Executive Management, Project Management, Strategy, Lead Generation, Business Process..., Team Leadership, Competitive Analysis, Business Alliances, Business Analysis, Product Marketing, Product Development, Sales, Selling, IT Strategy, Change Management, Direct Sales, Sales Operations, E-commerce, Management Consulting, Integration, Demand Generation
Education
Montana State University-Bozeman 1980 — 1984
B.S., Chemical Engineering
Rubicon Project February 2014 - Present
Intelenex August 2013 - February 2014
Oracle March 2012 - July 2013
RightNow Technologies April 2007 - February 2012
RightNow Technologies Inc. October 2003 - April 2007
Lupine Logic, Inc. January 2002 - October 2003
Skills
C#, SQL, PHP, Integration, Client/server, SaaS, Cloud Computing, Agile Methodologies, Enterprise Software, MySQL, Software Development, XML, SOAP, Web Services, Software Engineering, JavaScript, SOA, Software Project..., Web Development, Unix, Shell Scripting, Linux, Scrum, Git, Software Design, Oracle, Microsoft SQL Server, Databases, CRM, Java, Requirements Analysis
Education
Montana State University-Bozeman 2005 — 2006
MS, Artificial Intelligence
University of Montana 1998 — 2002
BS, Computer Science
University of Colorado Colorado Springs 1997 — 1998
BS, Computer Science
Security Innovation April 2013 - January 2015
Oracle March 2012 - April 2013
RightNow Technologies June 2005 - March 2012
Montana State University July 1974 - August 2005
Skills
Software Engineering, Cloud Computing, Linux, Java, Software Development, MySQL, Web Services, Security, Penetration Testing, Shell Scripting, Computer Security, Apache, Test Automation, SaaS, Git, C#
Education
Washington State University 1984 — 1988
PhD, Computer Science
Montana State University-Bozeman 1973 — 1974
MS, Industrial and Management Engineering
Montana State University-Bozeman 1967 — 1973
BS, Industrial and Management Engineering
ExtraHop Networks, Inc July 2015 - Present
ExtraHop Networks June 2014 - June 2015
ExtraHop Networks July 2012 - June 2014
RightNow Technologies November 2007 - July 2012
RightNow Technologies August 2006 - November 2007
2004-2006 2004 - 2006
Skills
Payroll Administration, ADP Payroll, Workday HRIS, UK Tax, Benefits Administration, HRIS, NetSuite, Great Plains Software, Ceridian, Surepay, Onboarding, HR, EMEA, German Payroll, Benefits, Organizing, Microsoft Office, ADP, Excel, English, German, Spanish, Payroll, System Implementation, Human Resources, Microsoft Excel, Employee Benefits, Workday, Process Improvement, Customer Experience, Accounts Payable, QuickBooks, Outlook, Spreadsheets, Employee Relations, Customer Service, SaaS, Enterprise Software, Program Management, Analysis, Accounts Receivable, Time Management, Accounting, Business Process, Sales, Sales Operations, PeopleSoft, Training, Mergers & Acquisitions, Salesforce.com
Education
American Payroll Association 2009 — 2009
Certification, Payroll Administration in the United Kingdom
Rockhurst University Continuing Education CenterPayroll Law 2009 — 2009
Payroll Law
Montana State University-Bozeman 2000 — 2006
Modern Languages, German, History, Spanish
Eberhard-Karls-Universität Tübingen 2002 — 2003
Bachelor of Science, Modern Languages, German Language and Literature
Montana State University-Northern 2000 — 2001
Bachelor of Science, Empasis in Modern Languages
Gainsight November 2014 - Present
Five9 March 2013 - November 2014
Oracle March 2012 - March 2013
RightNow Technologies May 2007 - March 2012
TuVox October 2005 - May 2007
NetByTel October 2000 - October 2005
Office Depot 1997 - 2000
2Connect 1996 - 1997
Skills
IVR, CTI, Customer Experience, Cloud Computing, Speech Recognition, SaaS, CRM software, CRM, Enterprise Software, Strategy, Pre-sales, RightNow, Business Development, Analytics, Selling, Professional Services, Call Centers, Sales, Product Marketing, Integration, Solution Selling, Contact Centers, Multi-channel Marketing, Telecommunications, Unified Communications, Sarcasm, Consulting, Strategic Partnerships, Lead Generation, Leadership, Product Management, Channel Partners, VoIP, Sales Engineering, Sales Enablement, Salesforce.com, Managed Services, Software Industry, Customer Service..., Telephony, Business Alliances, Sales Process, Customer Retention, Partner Management, Direct Sales, Complex Sales, Management
Education
Southern Methodist University 1992 — 1996
BA
Oracle (Oracle acquired RightNow Technologies) January 2012 - Present
RightNow Technologies January 2010 - January 2012
RightNow Technologies September 2008 - January 2010
RightNow Technologies April 2007 - September 2008
RightNow Technologies March 2006 - April 2007
RightNow Technologies September 2003 - March 2006
RightNow Technologies September 2000 - September 2003
IGT (Powerhouse Technologies) September 1999 - September 2000
MTS Computer Group June 1993 - September 1999
Skills
Project Management, Web Development, Integration, CRM, Solution Architecture, Consulting, Management, Quality Assurance, Cloud Computing, Account Management, Software Project..., SaaS, Software Development, Product Management, Requirements Analysis, Enterprise Software, Professional Services, Testing, .NET, Oracle, Pre-sales
Education
The University of Montana 1990 — 1993
BS in Business Administration, Information Systems
Oregon State University 1989 — 1990
Computer Engineering
Socrata January 2014 - Present
NetSuite December 2012 - December 2013
Oracle March 2012 - December 2012
RightNow Technologies February 2009 - June 2012
RightNow Technologies July 2007 - January 2009
RightNow Technologies May 2006 - May 2007
Skills
CRM, SaaS, Business Development, Strategy, Account Management, Social Media, Cloud Computing, Customer Service, Customer Retention, Sales Operations, Selling, Enterprise Software, Lead Generation, Strategic Partnerships, Sales Process, Sales, Analytics, Pre-sales, Marketing, Solution Selling, E-commerce, Management, Salesforce.com, Direct Sales
Education
Montana State University-Bozeman 2002 — 2007
Bachelor of Science, Business Management
Vidya Niketan School, Hebbal, Bangalore 1995 — 2000
Amazon September 2015 - Present
JPMorgan Chase July 2012 - September 2015
AC Center August 2011 - May 2012
JPMorgan Chase June 2011 - August 2011
RightNow Technologies December 2008 - April 2011
Skills
Android Development, Java, C, C++, Python, Ruby, HTML, CSS, Unix, Linux, Windows, Windows Server 2008
Education
Rochester Institute of Technology 2007 — 2012
Bachelor's degree, Computer Software Engineering
Gigamon September 2015 - Present
Citrix September 2013 - August 2015
Oracle Corporation December 2010 - August 2013
RightNow Technologies June 2008 - November 2010
NetApp April 2005 - June 2008
Macromedia July 2004 - April 2005
VeriSign July 2002 - June 2004
Oracle October 1994 - July 2002
Skills
B2B Marketing, SaaS, Enterprise Software, Solution Selling, Cloud Computing, Sales Management, Sales Process, CRM, Business Alliances, Analytics, Professional Services, Data Center, Selling, Leadership, Salesforce.com, Sales Enablement, Go-to-market Strategy, Channel Partners, Demand Generation, Strategic Partnerships, Sales, Direct Sales, Pre-sales, Department of Defense, USMC, U.S. Navy, Software Industry, Partner Management, Lead Generation
Education
University of Maryland College Park 1984 — 1990
BS, Marketing
Montgomery College 1988 — 1989
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
ConvaTec November 2014 - Present
Cardinal Health April 2006 - October 2014
Thermo Fisher Scientific April 2004 - March 2006
RightNow Technologies March 2003 - October 2003
Skills
Sales, Medical Devices, Capital Equipment, Cardiology, Operating Room, Healthcare, Product Launch, Biotechnology, Hospitals, Market Development, Sales Operations, Cross-functional Team..., Managed Care, Pharmaceutical Industry, Disposables, Leadership, Management, Microsoft Excel, Team Building, Team Leadership
Education
Montana State University-Bozeman 1998 — 2002
Bachelor of Science (BS), Biotechnology
Charles M Russell High School 1994 — 1998
RightNow Technologies Account ExecutiveRightNow TechnologiesMay 2006 - January 2007
Education
Oregon State University 1983 — 1988
RightNow Technologies August 2010 - Present
Zoot Enterprises October 2001 - July 2010
Education
Montana State University-Bozeman 1992 — 1997
Rightnow Technologies MySQL DBArightnow2006 - Present
Education
Montana Tech of the University of Montana 2003 — 2006
Oracle September 2012 - Present
Oracle March 2012 - September 2012
RightNow Technologies 2004 - March 2012
Skills
Cloud Computing, SaaS, High Availability, Linux, MySQL, SQL, Performance Tuning, Databases, Architecture, Database Administration, InnoDB, Data Backup Solutions, Open Source, Apache, Scalability, Architectures, Enterprise Software, Shell Scripting, Software Development, Agile Methodologies, Unix
Education
Montana State University-Bozeman
Computer Science
Health Catalyst March 2015 - Present
Blue Cross of Idaho September 2011 - February 2015
Micron Technology January 2006 - March 2011
Economy Research Center August 2002 - March 2006
RightNow Technologies January 2001 - October 2001
Skills
JavaScript, SQL, HTML, C#, C# 4.0, EDI, webMethods Integration..., WCF Services, REST, Salesforce.com..., Salesforce Integration, webAPI
Education
Montana State University-Bozeman 2001 — 2005
BS, Computer Science
CompuNet April 2010 - Present
Skyline ATS February 2007 - April 2010
City of Bozeman March 2005 - February 2007
RightNow Technologies 2000 - 2005
Skills
Cisco Technologies, Firewalls, Data Center, Virtualization, VoIP, Cloud Computing, VMware, Wireless, Network Security, Routing, Network Architecture, Disaster Recovery, WAN, Unified Communications, VPN, Storage, Switches, Cisco IOS, Servers, Routers, Network Design, DNS, CCNA
Education
Geyser High School 1989 — 1992
Montana State University-Bozeman
Even Superheroes Have to Sleep October 2014 - Present
Sara Crow Consulting August 2010 - June 2012
RightNow Technologies January 2009 - August 2010
AKQA October 2007 - August 2008
The Mitchell Group 2005 - 2007
Skills
Press Releases, Blogging, Social Media, WordPress, Advertising, Editing, Cross-functional Team..., Video, Budgets, Digital Marketing, SaaS, CRM, Social Media Marketing, Lead Generation, Email Marketing, Online Advertising, Online Marketing, Web Analytics, SEO, Digital Strategy, Integrated Marketing, User Experience, Marketing Communications, E-commerce, Content Strategy
Education
Montana State University-Bozeman 2003 — 2007
Marketing, Marketing
University of South Florida 2005 — 2006
Salesforce September 2015 - Present
Conversant, LLC October 2013 - September 2015
salesforce.com February 2012 - October 2013
RightNow Technologies January 2006 - November 2008
Salesforce.com January 2005 - January 2006
DoubleClick February 2000 - December 2002
Skills
SaaS, Salesforce.com, Solution Selling, Sales, Enterprise Software, Cloud Computing, Lead Generation, CRM, Selling, Marketing, PaaS, Sales Process, Strategic Planning, Software Industry, Direct Sales, Strategic Partnerships, Professional Services, Sales Enablement, Sales Operations, Start-ups, Display Advertising
Education
Penn State University
Bachelor of Science (BS), Business Logistics
Oracle April 2014 - Present
Oracle March 2012 - April 2014
Rightnow Technologies February 2009 - February 2012
Rightnow Technologies 2005 - 2009
Skills
Customer Experience, Call Center, SaaS, Enterprise Software, Cloud Computing, Professional Services, Call Centers, CRM, Solution Selling, Management, Customer Service, Linux, Business Analysis
Education
San Jose State University 1986 — 1991
Bachelor of Science (BS), Physics
RightNow Technologies Zoot EnterprisesZoot Enterprises2001 - 2004
Education
Montana State University-Bozeman 1994 — 2000
Oracle September 2014 - Present
Bozeman Daily Chronicle January 2012 - September 2014
Where2GetIt December 2008 - December 2010
Xionetic Technologies Inc. November 2003 - February 2008
Transaria 2001 - 2003
RightNow Technologies 1999 - 2001
Skills
Contract Negotiation, Blogging, Social Media Marketing, Online Advertising, SEO, Sales Management, Sales, Business Development, Leadership, Marketing Strategy, SEM, Public Relations, Project Management, Press Releases, Digital Media, Email Marketing, Digital Strategy, New Business Development, Entrepreneurship, Publishing, Web Development, Lead Generation, Social Networking, B2B, Social Media, Online Marketing, Strategic Planning, Advertising, Media Relations, Product Marketing, Government, Strategic Partnerships, Marketing Communications, Strategy, Content Management, Mobile Marketing, Account Management, Graphic Design, Market Research, Sales Process, SaaS, E-commerce, Digital Marketing, Product Management, Copywriting, Trade Shows, Newspapers, Marketing, CRM, Web Design
Education
Montana State University-Bozeman 1991 — 1994
BS Chemistry, English Minor
University of Florida
RightNow Technologies
Skills
Linux, Cloud Computing, SaaS
Education
New Jersey Institute of Technology 2000 — 2004
Zoot Enterprises January 2013 - Present
Disability Specialists December 2009 - March 2013
Posh, LLC May 2008 - September 2011
Miss Zulas May 2006 - May 2008
RightNow Technologies 2007 - 2008
Microsoft Great Plains May 2001 - August 2001
Skills
Project Management, Project Planning, New Business Development, Customer Service, Marketing Communications, Management, Microsoft Office, Microsoft Excel, Customer Retention, Teamwork, Sales, Relationship Marketing, Social Media, Contract Negotiation, Insurance, Negotiation, PowerPoint, Communication Skills, Customer Oriented, Sales Operations, Business Management, Customer Relations, Employee Relations, Hiring, Retail, Organization
Education
Montana State University-Bozeman 2001 — 2007
Bachelor of Science, Marketing & Management
University of Western - Dillon, MT 2002 — 2003
Secondary Education, Secondary Education and Teaching
Twin Bridges 1998 — 2001
High school diploma
McGladrey August 2013 - Present
HP Enterprise Services October 2011 - April 2013
CIBER, Inc. November 2010 - September 2011
Microsoft March 2007 - October 2010
RightNow Technologies April 2005 - September 2006
Siebel Systems April 1999 - September 2003
Trizetto 2003 - 2003
Siebel Systems (now Oracle Systems) 1999 - 2003
J.D. Edwards July 1996 - April 1999
Microtrek Corporation 1991 - 1994
Skills
Solution Architecture, Microsoft CRM, Business Intelligence, Microsoft Dynamics, SaaS, CRM, IT Strategy, Software Project..., Requirements Analysis, Pre-sales, Enterprise Software, Integration, Siebel, Enterprise Architecture, Professional Services, SharePoint, ERP, Business Process, Cloud Computing, SDLC, Software Implementation, Consulting
Education
Purdue University 1986 — 1990
Mechanical Engineering Technology
RightNow Technologies October 2007 - Present
J.C. Billion October 2006 - October 2007
Education
Aquinas High School 1994 — 1998
Montana State University-Bozeman
Marketing
James Bond Family Dentistry November 2013 - Present
WineShop At Home April 2014 - April 2015
Oracle March 2012 - October 2013
RightNow Technologies January 2010 - March 2012
RightNow Technologies March 2008 - January 2010
Mountain Sky Guest Ranch May 2004 - February 2008
Family Financial Literacy Project August 2003 - May 2004
Mountain Sky Guest Ranch 2002 - 2003
Skills
Management, Sales, Lead Generation, SaaS, Marketing Strategy, Marketing, Selling, Online Advertising, Customer Experience, New Business Development, Program Management, Sales Operations, Solution Selling, Enterprise Software, CRM, Direct Sales, Business Development, Demand Generation, Training, Sales Management, Sales Process, Sales Presentations, Strategic Partnerships
Education
Montana State University-Bozeman 2000 — 2004
BS, Consumer Science
Oracle December 2014 - Present
Oracle March 2012 - December 2014
RightNow Technologies November 2009 - March 2012
Altus Automation February 2008 - October 2009
Pro Pharma Group January 2007 - February 2008
Computer Compliance Incorporated October 2005 - December 2006
Skills
SQL Server, C#, WPF, Windows Automation, Selenium, Object Oriented Design, VBA, Software Quality..., Microsoft SQL Server, Agile Methodologies, SQL
Education
Montana State University-Bozeman 1998 — 2005
MSEE, Electrical and Computer Engineering
CMR 1994 — 1998
RightNow Technologies OwnerMiss ZulasMay 2005 - Present
Education
Montana State University-Bozeman 2001 — 2007
Oracle March 2012 - Present
RightNow Technologies June 2003 - March 2012
rightnow 2003 - 2008
Micron Technology 2002 - 2002
Skills
Databases, Software Development, C, MySQL, C++, C#, Linux, PHP, Java, SQL, Web Services, JavaScript, Scrum
Education
Montana State University-Bozeman 2000 — 2003
BS, Computer Science
Flathead Valley Community College 1997 — 2000
AS, AA
ChoicePoint January 2007 - July 2008
RightNow Technologies August 2005 - January 2007
Cadence Design Systems 2000 - 2005
Cadence 2000 - 2005
Oracle 1997 - 2000
Ingres 1987 - 1992
Education
Montana State University-Bozeman 1973 — 1977
Oracle March 2013 - Present
Oracle September 2012 - May 2013
Oracle March 2012 - November 2012
RightNow February 2011 - April 2012
RightNow Technologies April 2010 - February 2011
Advanced Acoustic Concepts July 2008 - April 2010
Advanced Acoustic Concepts June 2005 - April 2010
Montana State University May 2002 - May 2005
Skills
MySQL, Python, PHP, C#, C, Java, JavaScript, HTML, Git, XSLT, XML, Perl, CSS, JDBC, UML, GWT, Web Services, SOAP, REST, Software Engineering, Scrum, Linux, Gimp, TCP/UDP, Embedded Systems, WiMAX, RF Engineering, Subversion, Matlab, Tomcat, SQL, Agile, Apache, Product Development, SaaS, Agile Methodologies, Bash, Test Automation, Databases, Selenium, Jenkins, Web Development, Unit Testing, Quality Assurance, Software Quality..., Cloud Applications, Systems Engineering, OOP, Integration, Shell Scripting
Education
Montana State University-Bozeman 2001 — 2006
DBL BS, Electrical and Computer Engineering
Joplin-Inverness High School 1998 — 2001
High School, High School/Secondary Diplomas and Certificates
Oracle March 2012 - Present
Stillwater Mining Company June 2008 - Present
RightNow April 2009 - March 2012
RightNow Technologies January 2005 - June 2008
Zoot Enterprises February 1995 - January 2005
Skills
Flex, Java, Perl, C++, C, Architecture, Agile Methodologies, C#, Software Development, Integration, Java Enterprise Edition, SQL, XML, SDLC, Android, Cloud Computing, Web Services, Linux, Web Applications, REST, Databases, SOA, MySQL, Scrum, SOAP, Software Engineering, Architectures
Education
Montana State University-Bozeman 1988 — 1990
MS, Computer Science
Montana Tech of the University of Montana 1984 — 1988
BS, Computer Science/Math
Oracle May 2012 - Present
Oracle March 2012 - May 2012
RightNow Technologies October 2006 - March 2012
RightNow Technologies June 2007 - January 2009
Pharos Systems International August 2002 - October 2006
Blackboard December 2001 - August 2002
AT&T CampusWide 2000 - 2001
Rutgers University May 1998 - July 2000
Skills
Customer Relations, Process Engineering, Business Transformation, Service Excellence, Professional Services, SaaS, Solution Selling, Cloud Computing, Sales Support, Process Improvement, Customer Experience, Call Center, Business Process, Business Strategy, Process Consulting, Project Implementation, Project Delivery, Project Execution, Team Leadership, Team Management, Partner Development, VARs, New Business Development, Sales Enablement, Project Management, Enterprise Software, Business Development, Oracle, CRM, Solution Architecture, Business Intelligence, Pre-sales, Customer Service, Direct Sales, Leadership, CX, RightNow, Business Analysis, Management, Strategy, Consulting, Product Management, Integration, Program Management
Education
Hillsborough High School
Hillsborough High School
Northwest College
Cradlepoint, Inc. October 2004 - Present
Kestrelink May 2004 - December 2006
Mobility Electronics February 2002 - March 2004
Portsmith 1999 - 2003
RightNow Technologies June 1999 - July 2000
Extended Systems 1990 - 1999
Skills
SaaS, Wireless, Channel, Sales, Account Management, Product Management, Telecommunications, Cloud Computing, New Business Development, Enterprise Software, IP, Salesforce.com, Start-ups, Team Leadership, Direct Sales, Mobile Devices
Education
Montana State University-Bozeman 1985 — 1989
BS, Electrical Engineering
Montana State University July 2012 - Present
The Ridge Athletic Club June 2013 - Present
Oracle March 2012 - Present
Pi Beta Phi Fraternity 2007 - 2013
RightNow Technologies August 2010 - March 2012
Zoot Enterprises October 2001 - July 2010
Skills
Agile Methodologies, HTML, Java, Microsoft Office, Quality Assurance, Team Leadership, Event Planning, Testing, Project Planning, Customer Service, Software Quality..., SaaS, Strategic Planning, Technical Writing, Management, Test Planning, Test Automation, Program Management, Scrum
Education
Montana State University-Bozeman 1992 — 1997
BS, Elementary Education
MisCon June 2009 - Present
Paydirt Design LLC September 2008 - Present
RightNow Technologies August 1999 - January 2009
Bozeman Pet Center September 1996 - July 2005
Avicom, Inc. September 1996 - August 1999
Montana State University - Bozeman, College of Education, Health and Human Development September 1995 - May 1996
Skills
SEO, Email Marketing, Web Analytics, CSS, Web Design, CMS, Content Management, MySQL, HTML, Website Development, Apache, Linux
Education
Montana State University-Bozeman 1989 — 1996
Billings Senior High
Acelity 2006 - Present
Medline Industries September 2001 - February 2006
RightNow Technologies 1999 - 2001
Morgan Stanley 1996 - 1998
Skills
Healthcare, Disposables, Capital Equipment, Market Development, Product Launch, Medical Sales, Wound Care, Salesforce.com, Sales, Event Management, Medical Devices, Social Networking, Sales Operations, Hospitals, Social Media, New Business Development, Management, Coaching, Advertising, Sales Management, Sports Coaching, Wrestling, Sports, Sports Management, Event Based Marketing, Non-profit Leadership, Orthopedic, Home Care, Vascular, Sales Force Development, Surgical Instruments, OB/GYN, Orthopedics
Education
University of Idaho 1993 — 1996
BS, Finance
North Idaho College 1990 — 1993
AA, AS, General
VGBio August 2013 - Present
VGBio March 2011 - August 2013
RightNow Technologies January 2010 - March 2011
Akoya July 2008 - January 2010
Skills
JavaScript, PHP, CSS, Linux, C, SQL, Python, SOAP, Web Services, REST, Git, Node.js, MongoDB, SEO, Amazon Web Services..., Technical Architecture, Agile Methodologies, Virtualization, Software Development, Web Applications
Education
Purdue University
B.S., Mechanical Engineering
Oracle May 2015 - Present
Printing For Less December 2013 - April 2015
LexisNexis August 2004 - October 2013
RightNow Technologies June 2003 - July 2004
IGT June 2000 - June 2003
IGT July 1997 - June 2000
Skills
Software Quality..., SQL, Software Documentation, CRM, Quality Assurance, Agile Methodologies, Test Cases, Test Planning, Quality Center, SDLC, User Acceptance Testing, Requirements Analysis, Test Automation, Regression Testing, Defect Tracking, System Testing, QTP, Manual Testing, Testing, Waterfall, Requirements Gathering, Software Project...
Education
Montana State University-Bozeman 1994 — 1998
Bachelor's degree, Electrical and Electronic Engineering Technology
Oracle November 2014 - Present
Oracle May 2012 - November 2014
Oracle (Acquired RightNow Technologies) March 2012 - May 2012
RightNow Technologies November 2009 - March 2012
Evergreen Healthcare April 2007 - November 2009
PHCS (Private Healthcare Systems - Acquired by MultiPlan) June 2004 - April 2007
Skills
Process Improvement, Business Analysis, SaaS, Technical Support, Analytics, Software Documentation, RightNow CX, Team Leadership, Cloud Computing, Databases, CRM, Call Centers, Enterprise Software, Integration, Customer Experience, Professional Services, Business Intelligence, Software Project...
Education
Montana State University-Bozeman 1990 — 1995
Bachelor, Business Management
FieldLens July 2014 - Present
FieldLens September 2012 - July 2014
Paychex August 2009 - August 2012
RightNow Technologies June 2007 - November 2008
Thomson West June 2006 - November 2006
Skills
XML, Databases, Java, Oracle Service Bus, Oracle SQL, C++, C, C#, Unix, Eclipse, Visual Studio, Android
Education
Rochester Institute of Technology 2004 — 2009
Bachelor of Science (BS), Computer Software Engineering
Accela May 2013 - Present
Baynote February 2012 - April 2013
RightNow Technologies January 2010 - January 2012
RightNow Technologies April 2008 - December 2009
Apptera 2007 - 2008
VEXIS Systems October 2003 - August 2007
Edify February 2001 - September 2003
Edify January 1999 - January 2001
Edify February 1997 - December 1998
Edify September 1995 - January 1997
Skills
Channel Sales, SaaS, Enterprise Software, Cloud Computing, Sales Enablement, Account Management, Sales, Solution Selling, Mobile Devices, E-commerce, Professional Services, Go-to-market Strategy, Strategic Partnerships, Channel Partners, CRM, Vendor Management
Education
St. Mary's College of California
BS, Business with Concentration in Finance
Oracle March 2012 - Present
RightNow Technologies October 2009 - February 2012
Micron Technology October 2006 - May 2008
Skills
Software Engineering, Software Development
Education
Montana Tech of the University of Montana
Bachelor's, Computer Science
Oracle March 2012 - Present
RightNow Technologies December 2010 - March 2012
Skills
Cloud Computing, SaaS, Financial Reporting, Enterprise Software, Business Analysis, Accounting, CRM, Analytics, Financial Accounting, Professional Services, Business Intelligence, Business Process..., Management
Education
Montana State University-Bozeman 2002 — 2007
Bachlors, Finance
Quail Hollow Nonprofit Day School September 2009 - January 2012
RightNow Technologies January 2011 - October 2011
RightNow Technologies January 2010 - January 2011
RightNow Technologies March 2008 - December 2009
Skills
NetSuite, SaaS, Enterprise Software, CRM, Cloud Computing, Lead Generation, Program Management, Management, Professional Services
Education
Montana State University-Bozeman 2011 — 2012
Computer Science
Montana State University-Bozeman 2006 — 2008
MPA, Accounting
RightNow Technologies Digitial Marketing InternRightNow2010 - 2010
Education
Montana State University-Bozeman 2005 — 2010
Marketing/Management, Business
Liveops Inc January 2007 - Present
RightNow Technologies September 2003 - December 2006
Skills
Perl, Product Development, SaaS, Linux, Cloud Computing, Software Development, Analytics, Leadership, Agile Methodologies, Scalability, Java, Management, Databases, JavaScript, Web Applications, Enterprise Software, Apache, MySQL, Tomcat
Education
Rochester Institute of Technology 2002 — 2004
MS, Computer Science
University of Mumbai 1999 — 2002
BE, Computer Engineering
Maharashtra State Board of Technical Education 1996 — 1999
Diploma, Computer Technology
Oracle January 2011 - Present
TrialSafe, Inc. March 2007 - December 2010
RightNow Technologies March 2002 - February 2007
Cubix Corporation December 1999 - February 2002
Skills
Product Management, APIs, REST, Cloud Computing, Project Management, Online Help Development, Linux, Cloud Applications
Education
Montana State University-Bozeman 1993 — 1997
Bachelor’s Degree, Biological Sciences: Human Anatomy and Physiology / Genetics