Riverfront Hotel
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Riverfront Hotel Employees
Riverfront Hotel October 2014 - Present
Subway June 2014 - January 2015
Dykema Law Offices 2010 - 2011
Skills
Customer Service, Hospitality Industry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Auditing
Education
Lake Land College 2013 — 2014
Certification, Horticultural Science
Moody Bible Institute 2006 — 2010
Counseling Psychology/ Bible
MCR Development LLC January 2014 - Present
Holiday Inn Grand Rapids Downtown December 2013 - October 2014
Riverfront Hotel March 2013 - November 2013
Riverfront Hotel June 2012 - March 2013
White Lodging Services September 2011 - September 2012
The Homestead - America's Freshwater Resort September 2010 - September 2011
Degage Ministries April 2010 - September 2010
Degage Ministries September 2008 - September 2010
Residence Inn December 2008 - July 2009
Grand Beach resort May 2008 - August 2008
Skills
Hospitality Management, Sales Management, Revenue Analysis, Event Planning, Volunteer Management, Leadership, Customer Service, Training, Budgets, Time Management, Human Resources, Marketing
Education
Grand Valley State University 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Hospitality and Tourism Management
WM Bos Greenhouse & Farms June 1994 - August 2014
Riverfront Hotel August 2012 - November 2013
Fairfield Inn & Suites by Marriott January 2011 - May 2012
Panopoulos Salon & Spa September 2008 - January 2009
Uccello's Ristorante, Pizzeria & Sports Lounge January 2008 - September 2008
Fifth Third Bank {Special Assets Department} August 2007 - December 2007
Boston's Restaurant & Sports Bar January 2004 - August 2007
Skills
Customer Satisfaction, Transition Planning, Management, Software Quality..., SOP development, Conflict Resolution, Employee Recognition, Team Building, Hands-on Approach, Organization &..., Creative Problem Solving, Hospitality, Sales, Marketing, Outlook, Data Entry, Hotels, Social Media Marketing, Office Management, Microsoft Excel, Retail, Accounting, Customer Service, Employee Training, Leadership, Conflict Prevention, Guest Recovery, Relationship-builder..., Prioritisation, Hiring Personnel, Employee Relations, Employee Management, Budgets, Invoicing, Payroll, Multitasking Skills, High Level Of..., Eagerness to Learn, Social Networking, Positive Team Player, Innovation, Communication, Loyal, Computer Proficiency, Highly Reliable
Education
Grand Rapids Community College
General Courses
Forest Hills Northern High School
High School Diploma
Blue Heron Academy of Healing Arts and Sciences
National Board Certification, Therapeutic Massage
TownePlace Suites by Marriott September 2014 - Present
Riverfront Hotel February 2012 - Present
Peppinos Grill Pizzeria and Sports Lounge August 2013 - January 2014
Alpine Hair and Day Spa April 2013 - August 2013
Hair a go*go June 2012 - April 2013
T.G.I. Fridays November 2008 - June 2012
Olga's Kitchen September 2009 - January 2012
Berlin Raceway June 2003 - September 2009
Schuler's Books and Cafe April 2003 - November 2008
Skills
Styling, Photo Shoots, Fashion, Fashion Shows, Hair Cutting, Beauty Industry, Makeup Artistry, Hair Care, Cosmetology, Runway, Cosmetics, Visual Merchandising, Management, Sales, Customer Service, Delegation, Scheduling, Communication, Staff Development, Food Cost Management, Labor Cost Management, Restaurants, Food & Beverage, Customer Satisfaction, Hospitality, Catering, Social Networking, Inventory Management, Wine, Food, Event Planning, POS, Time Management, Social Media, Hospitality Management, Training, Cashiering, Restaurant Management
Education
Chattanooga State Community College 2014 — 2015
Associate's Degree, Hospitality Administration/Management
Davenport University 2010 — 2011
Business Administration and Management, General, 3.4
Regency Beauty Institute-Grand Rapids 2008 — 2009
Cosmetology License
Grand Rapids Community College 2005 — 2007
Business Administration and Management, General, 3.5
Conlin Travel May 2015 - Present
Riverfront Hotel September 2014 - March 2015
Eastern Floral September 2013 - March 2015
Hydrangea Blu Barn February 2014 - September 2014
Hudson Mills Golf Course May 2012 - September 2013
The Deltaplex January 2013 - April 2013
Skills
Food & Beverage, Customer Service, Event Management, Hospitality, Food Service, Restaurants, Hospitality Management, Catering, Event Planning, Time Management, Teamwork, PowerPoint, Hospitality Industry, Microsoft Word, Hotels, Microsoft Office, Microsoft Excel, Public Speaking, Social Media, Coordinating Events, Wedding Planning, Social Media Marketing, Events Coordination, Social Networking, Facebook, Leadership, Meeting Planning, Corporate Events
Education
Grand Valley State University 2011 — 2015
Bachelor of Science (BS), Hospitality and Tourism Management
Dexter High School 2007 — 2011
High School Diploma
Belding High School August 2015 - Present
GPS Polka Band July 2015 - Present
Sky Zone Franchise Group March 2015 - Present
Meyer Music January 2015 - Present
Brighton High School August 2015 - August 2015
Riverfront Hotel August 2014 - March 2015
Allendale Middle School Music Teacher August 2014 - December 2014
Belding High School Marching Band August 2014 - August 2014
Countryside Greenhouses May 2014 - June 2014
Campus Dining November 2013 - April 2014
Skills
Music, Trumpet, Education, Teaching, Customer Service, Microsoft Word, English, Bands
Education
Grand Valley State University 2010 — 2016
Music Teacher Education
SMG March 2014 - Present
Riverfront Hotel March 2013 - December 2013
Watermark Properties May 2012 - January 2013
Watermark Properties March 2010 - May 2012
Vagabond Cruise May 2011 - August 2011
Peppinos Grill Pizzeria and Sports Lounge August 2009 - May 2011
Skills
Inventory Management, Scheduling, Event Management, Merchandising, Hiring, Recruiting, Process Scheduler, Team Leadership, Public Speaking, Leadership, Sales, Training, Event Planning, Management, Food & Beverage, Hotels, Hospitality, Marketing, Customer Service, Corporate Events
Education
Aquinas College 2007 — 2011
Bachelor's Degree, Business Administration, Sports Management, and Communication
Magna International July 2014 - Present
Paragon D&E May 2012 - May 2014
Riverfront Hotel April 2009 - May 2012
Til Midnight Restaurant November 2007 - January 2009
Skills
HR Policies, HRIS, New Hire Orientations, Time Management, Training, Payroll, Employee Benefits, Employee Wellness..., Recruiting, Workers' Compensation..., Employee Relations, Human Resources, Interviews, Hiring, Benefits Administration, Customer Service, Onboarding, Process Improvement
Education
Grand Valley State University 2003 — 2008
Bachelor's Degree, Hospitality Administration/Management
Riverfront Hotel November 2013 - Present
Frederik Meijer Gardens & Sculpture Park June 2010 - July 2013
Crowne plaza Grand Rapids 2010 - 2011
Gallagher Security Inc 2009 - 2010
Court One Athletic Club 2008 - 2010
UKAI Restaurant 2007 - 2008
Buddies Pub & Grill 2005 - 2007
Climbing Adventures LLC June 2006 - August 2006
Brookshire Steak and Inn 2003 - 2004
Skills
TIPS Certified, Customer Service, Microsoft Word, Microsoft Excel, Counterpoint, Food & Beverage, Management, Catering, Event Planning, Hospitality, Time Management, Event Management, Process Scheduler, Data Entry, Restaurants, Inventory Management, Teamwork, Leadership, Social Networking, PowerPoint, Facebook, Microsoft Office, Food Service
Education
Grand Valley State University 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice and Corrections
Grand Rapids Community College 2010 — 2012
Associate of Arts (A.A.), Criminal Justice and Corrections