Riverside Ford
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Riverside Ford Employees
Larson Automotive Group December 2012 - Present
clara spa tacoma April 2009 - April 2013
riverside ford June 2007 - November 2007
Skills
Account Management, Customer Satisfaction, Customer Service, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Public Speaking, Sales, Social Media Marketing, Team Building
Education
Everest College-Fife 2007 — 2008
massage therapy
cascade christian 2000 — 2004
Sterling Automotive Group September 2013 - Present
Acadiana Dodge Chrysler Jeep January 2012 - September 2013
Dealer Services Training Company August 2006 - September 2010
Morgan Ford 2007 - 2008
Five Star Automotive May 2005 - December 2006
Acadiana Dodge July 2003 - April 2005
Riverside Ford May 2002 - June 2003
MetLife May 1998 - April 2001
Greater Rockford Auto Auction September 1995 - May 1998
Kelley Car Company August 1994 - September 1995
Skills
Account Management, Sales, Social Media Marketing, Social Media, Advertising, New Business Development, Sales Management, Training, Marketing, Management, Core Competences, Selling, Leadership, Customer Retention, E-commerce, Team Building, Marketing Strategy, Sales Process, Product Development, Business Development, Online Marketing, Customer Satisfaction, Negotiation, Automotive Sales..., Sales Presentations, Team Leadership, Profit, Automotive Aftermarket, Sales Operations, CRM, Inventory Management, Dealers, Business Planning, Forecasting, Automobile, Vehicles, Retail, Automotive, Budgets, Purchasing, Parts, Reynolds, B2B, Dealer Management, Gross Profit, Pricing, Strategic Planning, Competitive Analysis, Contract Negotiation, Salesforce.com
Education
Automotive Sales Development 1991 — 1991
Certificate, Sales Management
Azusa Pacific University 1977 — 1979
Interpersonal Communication
West High School 1973 — 1976
High School, High School/Secondary Diplomas and Certificates, A+
Mercedes Benz of Novi November 2012 - Present
Providence Park Hospital July 2010 - November 2012
Mercedes Benz of Novi January 2008 - January 2009
Jaguar of Novi January 2003 - April 2008
Riverside Ford January 1991 - January 2003
Skills
Automotive, Sales Management, Customer Satisfaction, Automotive Aftermarket, Vehicles, Automobile, Dealer Management, New Business Development, Team Building, Negotiation, Sales, Strategic Planning, Reynolds & Reynolds, Business Planning, Marketing Strategy, Profit, Account Management, Parts, Budgets, Customer Service, Dealers, Inventory Management, Sales Process, Training, Customer Retention, B2B, Sales Operations, Management
Education
Marygrove College 2005 — 2006
Cardiac Telemetry Certification
Wayne State University 1988 — 1993
Bachelor's degree, Business Management
Cass Technical High School
Leelanau
N.A.D.A Dealer Training Academy
Oakland County Community College
Riverside Ford June 1993 - July 2005
Education
The University of Georgia 1974 — 1976
GE Healthcare Lifescience June 2012 - Present
Applied Precision October 2008 - June 2011
Rudolph Technologies / Applied Precision 2006 - 2008
Applied Precision May 2006 - November 2006
Riverside Ford September 2003 - May 2005
VMA 211 USMC 1990 - 1993
Skills
FrameMaker, Software Documentation, Technical Writing, Technical Documentation, Testing, Electronics, Training, Visio, RoboHelp, Project Management, Process Improvement, Manuals, Documentation, MadCap Flare
Education
Devry, Federal Way 2004 — 2007
AAS, Electronics
Perry Technical Institute 1995 — 1997
Certificate, Automotive Repair
Bellevue College
Technical Communications
RIVERSIDE FORD August 1993 - Present
USAF November 1973 - December 1979
Skills
Sales Operations, Account Management, Sales, B2B, Automotive, Sales Management, Sales Process, New Business Development
Education
Kansas State University 1969 — 1973
Sibcy Cline Realtors June 2001 - Present
Riverside Ford 1994 - 1997
AutoZone 1991 - 1994
Skills
Investment Properties, New Home Sales, Relocation, Real Estate, First Time Home Buyers, Coaching, Selling, Sales Process, Sellers, Condos, Short Sales, Buyer Representation, Marketing, Sales, Management, Training, Single Family Homes, Recruiting
Education
Scott High School 1984 — 1987
Accounting, Business
Northern Kentucky University
Lord Corporation November 2010 - Present
Lord Corporation October 2003 - November 2010
Banka's Collision March 1996 - October 2003
Riverside Ford September 1988 - July 1996
Skills
Product Development, Product Management, Strategy, Materials, Six Sigma, Automotive, Leadership, New Business Development, Program Management, Sales Operations, Cross-functional Team..., Key Account Management
Education
Lawrence Technological University 2003 — 2006
MBA, Strategic and Program Management
Ferris State University 1996 — 1999
Bachelors of Science, Automotive Technology and Marketing
Macomb Community College 1991 — 1994
Associate of Applied Science, Business Management
RIVERSIDE FORD 2011 - Present
RIVERSIDE FORD April 2010 - Present
RIVERSIDE FORD April 2010 - Present
YOUMANS CHEV January 1991 - July 2010
Skills
Team Leadership, Selling, Dealers, Automotive, Automotive Aftermarket, Profit, Sales Process, Sales Operations, Forecasting, Sales, Account Management, Vehicles, Marketing, Dealer Management, Sales Management, Training, Customer Satisfaction, New Business Development, B2B, Automobile, Direct Sales, Leadership, Coaching, Parts, Customer Retention, Social Media Marketing, Negotiation, Team Building, Strategic Planning, Management, Cold Calling, Automotive Sales..., Reynolds, Competitive Analysis, Business Planning, Warranty, Pricing, Inventory Management, Fleet Management, Sales Presentations, Selling Skills, Retail, Marketing Management
Education
Middle Georgia State University 1974 — 1976
assoc, physical ed
Modern Machinery October 2007 - Present
riverside ford March 2004 - October 2007
Skills
mechanical, diagnostic
Education
South Seattle Community College 2002 — 2003
no degree, associate of applied science
federal way high school
Riverside Ford 2011 - 2012
Education
Pierce College at Fort Steilacoom 2010 — 2012
AA, Business
Riverside Ford May 2011 - Present
Riverside Ford May 2011 - Present
Skills
Vehicles, Automobile, Customer Satisfaction, Parts, Automotive, Warranty, Employee Relations, Project Management, Employee Training, Business Development, Inventory Management, Customer Service, Customer Retention, Negotiation, Leadership, Sales, Purchasing, Process Improvement, Team Building, Sales Management
Education
South Seattle Community College 1987 — 1988
Culinary Arts/Chef Training
John F Kennedy High School 1984 — 1987