RMS an iQor Company
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RMS an iQor Company Employees
Employee
Years
Job
Industry
Paul Abeyta Paul Abeyta's RMS an iQor Company Experience February 2011 - March 2012
Job SolvOne
Industry Telecommunications
Experience
SolvOne April 2015 - July 2015
24-7 Intouch March 2012 - September 2014
RMS, an iQor Company February 2011 - March 2012
iQor July 2008 - February 2011
StarTek January 2003 - June 2008
Skills
Call Center, Customer Satisfaction, Training, BPO, Performance Management, Customer Experience, Call Centers, Employee Relations, Training Delivery, Workforce Management, Contact Centers, Technical Support, Time Management, Team Management, Data Entry, Coaching, Customer Service, Leadership, Team Leadership
Education
Adams State College
BA, History
University of Northern Colorado
European History
SolvOne April 2015 - July 2015
24-7 Intouch March 2012 - September 2014
RMS, an iQor Company February 2011 - March 2012
iQor July 2008 - February 2011
StarTek January 2003 - June 2008
Skills
Call Center, Customer Satisfaction, Training, BPO, Performance Management, Customer Experience, Call Centers, Employee Relations, Training Delivery, Workforce Management, Contact Centers, Technical Support, Time Management, Team Management, Data Entry, Coaching, Customer Service, Leadership, Team Leadership
Education
Adams State College
BA, History
University of Northern Colorado
European History
Connie Martinez Connie Martinez's RMS an iQor Company Experience April 2012 - Present
Job Call Center Supervisor at Focus Pointe Global
Industry Market Research
Experience
Focus Pointe Global April 2014 - Present
RMS, an IQor Company April 2012 - Present
RMS, an IQOR Company July 2010 - Present
Focus Pointe Global August 2006 - January 2010
Iron Mountain Records Management October 2005 - August 2006
Receivable Management Services December 1998 - July 2005
Omnipoint Communications 1997 - 1999
Skills
Sarbanes-Oxley Act, Financial Services, Accounts Receivable, Outsourcing, Call Centers, BPO, Recruiting, Customer Experience, Finance, Talent Acquisition, Banking, Workforce Management, Microsoft Excel, Team Management, Team Building, Coaching, Sourcing, Employee Relations, Internal Audit, Process Improvement, Vendor Management
Education
Indiana University of Pennsylvania 1989 — 1993
Indiana University of Pennsylvania 1989 — 1992
Focus Pointe Global April 2014 - Present
RMS, an IQor Company April 2012 - Present
RMS, an IQOR Company July 2010 - Present
Focus Pointe Global August 2006 - January 2010
Iron Mountain Records Management October 2005 - August 2006
Receivable Management Services December 1998 - July 2005
Omnipoint Communications 1997 - 1999
Skills
Sarbanes-Oxley Act, Financial Services, Accounts Receivable, Outsourcing, Call Centers, BPO, Recruiting, Customer Experience, Finance, Talent Acquisition, Banking, Workforce Management, Microsoft Excel, Team Management, Team Building, Coaching, Sourcing, Employee Relations, Internal Audit, Process Improvement, Vendor Management
Education
Indiana University of Pennsylvania 1989 — 1993
Indiana University of Pennsylvania 1989 — 1992
Tammy Inman Tammy Inman's RMS an iQor Company Experience November 2001 - Present
Job Vice President, Operations at RMS, an iQor Company
Industry Financial Services
Experience
RMS, an iQor Company November 2001 - Present
Skills
Operations Management, Credit Card Chargebacks, Accounts Receivable, Credit Cards, Credit Card Fraud, Relationship Management, Global E-commerce, Management, Outsourcing, Offshore Outsourcing, Offshore Management, BPO, Call Centers, Credit Management, Risk Management
Education
The George Washington University - School of Business 1997 — 2001
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
RMS, an iQor Company November 2001 - Present
Skills
Operations Management, Credit Card Chargebacks, Accounts Receivable, Credit Cards, Credit Card Fraud, Relationship Management, Global E-commerce, Management, Outsourcing, Offshore Outsourcing, Offshore Management, BPO, Call Centers, Credit Management, Risk Management
Education
The George Washington University - School of Business 1997 — 2001
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
Dan Cathcart Dan Cathcart's RMS an iQor Company Experience November 2010 - January 2014
Job Relationship Manager Diocese of Cleveland, Catholic Community Foundation
Industry Fund-Raising
Experience
Cleveland Catholic Community Foundation January 2014 - Present
RMS, an iQor Company November 2010 - January 2014
Receivable Management Services April 2001 - November 2012
Dun & Bradstreet July 1988 - April 2001
Dun & Bradstreet April 1979 - July 1988
Skills
Management, Sales, Leadership, Selling, Sales Operations, Outsourcing, Call Centers, CRM, Account Management, BPO, Process Improvement, Accounts Receivable, Team Building, Executive Management, Customer Retention, Business Process..., New Business Development, Sales Management, Customer Satisfaction, Back Office, Training, Forecasting, Sales Process, Direct Sales, Lead Generation, Credit, Business Development, Customer Service, B2B, Solution Selling, Relationship Management, Budgets, Vendor Management, Strategy, Team Leadership, Cold Calling, Billing Solutions, Order to Cash, Operations Management, Insurance, Healthcare, Consultative Selling, Relationship Building, Fundraising, Personal Development, Inspiring Leadership
Education
Gannon University 1975 — 1978
Hahnemann Family Physician Program, Mental Health Counseling
DuBois Central 1971 — 1975
Cleveland Catholic Community Foundation January 2014 - Present
RMS, an iQor Company November 2010 - January 2014
Receivable Management Services April 2001 - November 2012
Dun & Bradstreet July 1988 - April 2001
Dun & Bradstreet April 1979 - July 1988
Skills
Management, Sales, Leadership, Selling, Sales Operations, Outsourcing, Call Centers, CRM, Account Management, BPO, Process Improvement, Accounts Receivable, Team Building, Executive Management, Customer Retention, Business Process..., New Business Development, Sales Management, Customer Satisfaction, Back Office, Training, Forecasting, Sales Process, Direct Sales, Lead Generation, Credit, Business Development, Customer Service, B2B, Solution Selling, Relationship Management, Budgets, Vendor Management, Strategy, Team Leadership, Cold Calling, Billing Solutions, Order to Cash, Operations Management, Insurance, Healthcare, Consultative Selling, Relationship Building, Fundraising, Personal Development, Inspiring Leadership
Education
Gannon University 1975 — 1978
Hahnemann Family Physician Program, Mental Health Counseling
DuBois Central 1971 — 1975
Ellen Creegan Ellen Creegan's RMS an iQor Company Experience May 1998 - Present
Job Specialist Team Leader at RMS an IQor company
Industry Financial Services
Experience
RMS an IQor company May 1998 - Present
Receivable Management Services (RMS) July 1986 - May 1998
Kuff Mercantile Agency January 1978 - July 1986
Skills
Vendor Management, Call Center, Management, BPO, Process Improvement, Operations Management, Outsourcing, Credit, Call Centers, Insurance, Risk Management, Customer Service, Accounts Receivable
Education
CCBC
Towson University
RMS an IQor company May 1998 - Present
Receivable Management Services (RMS) July 1986 - May 1998
Kuff Mercantile Agency January 1978 - July 1986
Skills
Vendor Management, Call Center, Management, BPO, Process Improvement, Operations Management, Outsourcing, Credit, Call Centers, Insurance, Risk Management, Customer Service, Accounts Receivable
Education
CCBC
Towson University
Chris Dobosh Chris Dobosh's RMS an iQor Company Experience November 2010 - Present
Job at RMS Canada, an iQor Company
Industry Financial Services
Experience
RMS - an iQor Company November 2010 - Present
RMS June 2009 - April 2011
iQor 2010 - 2010
iQor 2010 - 2010
Receivable Management Services 2005 - 2009
RMS 2005 - 2009
Dun & Bradstreet 1999 - 2005
Dun & Bradstreet Canada 1999 - 2005
D&B Canada 1998 - 2005
D&B 1998 - 2005
Skills
Consultative Selling, New Business Development, Sales Management, Vendor Management, Outsourcing, Customer Relations, B2B, Account Management, BPO, Negotiation, Risk Management, Credit, Business Intelligence, Team Building, Customer Service, Accounts Receivable, Compliance, Change Management, Strategy Development, Call Centers, Selling, Process Improvement, Management, Sales, Budgets, Credit Cards, Forecasting, Operations Management, Customer Retention, Relationship Management, Banking, Business Development, Salesforce.com, Leadership, Customer Satisfaction, Finance, Team Leadership, Customer Experience, Team Management, Lead Generation, Financial Services, CRM, Portfolio Management, Credit Risk, Analytics, Credit Analysis, Business Process..., Analysis, Financial Analysis, P&L Management
Education
Sheridan College
RMS - an iQor Company November 2010 - Present
RMS June 2009 - April 2011
iQor 2010 - 2010
iQor 2010 - 2010
Receivable Management Services 2005 - 2009
RMS 2005 - 2009
Dun & Bradstreet 1999 - 2005
Dun & Bradstreet Canada 1999 - 2005
D&B Canada 1998 - 2005
D&B 1998 - 2005
Skills
Consultative Selling, New Business Development, Sales Management, Vendor Management, Outsourcing, Customer Relations, B2B, Account Management, BPO, Negotiation, Risk Management, Credit, Business Intelligence, Team Building, Customer Service, Accounts Receivable, Compliance, Change Management, Strategy Development, Call Centers, Selling, Process Improvement, Management, Sales, Budgets, Credit Cards, Forecasting, Operations Management, Customer Retention, Relationship Management, Banking, Business Development, Salesforce.com, Leadership, Customer Satisfaction, Finance, Team Leadership, Customer Experience, Team Management, Lead Generation, Financial Services, CRM, Portfolio Management, Credit Risk, Analytics, Credit Analysis, Business Process..., Analysis, Financial Analysis, P&L Management
Education
Sheridan College
James Hadley's RMS an iQor Company Experience April 2001 - December 2013
Job EVP Business Development
Industry Financial Services
Experience
TincFinance Inc. May 2015 - Present
Independent Consultant January 2014 - April 2015
RMS, an iQor Company April 2001 - December 2013
Dun & Bradstreet May 1984 - March 2001
Skills
Cash Flow, Financial Analysis, Accounting, Accounts Receivable, Internal Audit, Business Development, Credit, Management, Risk Management, BPO, Strategy, Executive Management, Selling, Finance, Process Improvement, Budgets, Sales, Microsoft Excel, Business Process..., Banking, Marketing, Forecasting, Collections
Education
Texas Southern University 1970 — 1974
BA, Communications
TincFinance Inc. May 2015 - Present
Independent Consultant January 2014 - April 2015
RMS, an iQor Company April 2001 - December 2013
Dun & Bradstreet May 1984 - March 2001
Skills
Cash Flow, Financial Analysis, Accounting, Accounts Receivable, Internal Audit, Business Development, Credit, Management, Risk Management, BPO, Strategy, Executive Management, Selling, Finance, Process Improvement, Budgets, Sales, Microsoft Excel, Business Process..., Banking, Marketing, Forecasting, Collections
Education
Texas Southern University 1970 — 1974
BA, Communications
Tiphanie Ghares's RMS an iQor Company Experience 2007 - Present
Job Customer Service at Receivable Management Services
Industry Financial Services
Experience
Receivable Management Services October 2007 - Present
RMS, an IQOR Company 2007 - Present
Skills
Call Center, Call Centers, Vendor Management, Credit, Relationship Management, Risk Management, Financial Services, MIS, Team Management, Process Improvement, CRM, Business Analysis, Banking, Customer Satisfaction, BPO, Customer Retention, Team Leadership, Customer Experience, Operations Management, Insurance, Management, Analysis, Executive Management, Access
Education
Cedar Crest College 1997 — 2005
Receivable Management Services October 2007 - Present
RMS, an IQOR Company 2007 - Present
Skills
Call Center, Call Centers, Vendor Management, Credit, Relationship Management, Risk Management, Financial Services, MIS, Team Management, Process Improvement, CRM, Business Analysis, Banking, Customer Satisfaction, BPO, Customer Retention, Team Leadership, Customer Experience, Operations Management, Insurance, Management, Analysis, Executive Management, Access
Education
Cedar Crest College 1997 — 2005
David Creegan's RMS an iQor Company Experience August 2010 - November 2012
Job Specialist, Combat Engineer at US Army
Industry Legal Services
Experience
US Army January 2014 - Present
University Recreation and Fitness, University of Maryland March 2011 - April 2013
National Governors Association November 2012 - April 2013
RMS an iQor Company August 2010 - November 2012
Natural Resources Conservation Service June 2011 - January 2012
ToTheCenter.com March 2011 - June 2011
Rock Forge Neighborhood House March 2009 - October 2009
Morgantown Planning Department January 2009 - June 2009
Skills
Organizational..., Time Management, Research, Microsoft Office, Project Planning, Data Analysis, Environmental Issues, Technical Writing, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, ArcGIS, Access, Outlook, Policy, Nonprofits
Education
University of Baltimore 2012 — 2014
Master's degree, Public Administration, 4.0/4.0
West Virginia University 2006 — 2010
Bachelor of Arts (B.A.), Multidisciplinary Studies, 3.02
West Virginia University 2006 — 2009
Bachelor of Arts (B.A.), Geography, 3.02
US Army January 2014 - Present
University Recreation and Fitness, University of Maryland March 2011 - April 2013
National Governors Association November 2012 - April 2013
RMS an iQor Company August 2010 - November 2012
Natural Resources Conservation Service June 2011 - January 2012
ToTheCenter.com March 2011 - June 2011
Rock Forge Neighborhood House March 2009 - October 2009
Morgantown Planning Department January 2009 - June 2009
Skills
Organizational..., Time Management, Research, Microsoft Office, Project Planning, Data Analysis, Environmental Issues, Technical Writing, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, ArcGIS, Access, Outlook, Policy, Nonprofits
Education
University of Baltimore 2012 — 2014
Master's degree, Public Administration, 4.0/4.0
West Virginia University 2006 — 2010
Bachelor of Arts (B.A.), Multidisciplinary Studies, 3.02
West Virginia University 2006 — 2009
Bachelor of Arts (B.A.), Geography, 3.02