Experience
CIBC Wood Gundy  January 2013 - Present
Canaccord Genuity Inc.  May 2012 - August 2012
Rogers Communications   May 2011 - August 2011
Rogers Communications   September 2010 - December 2010
Shorcan Brokers Limited  January 2010 - April 2010

Skills
Bloomberg Terminal, Marketing Communications, Microsoft Office, Financial Analysis, Fixed Income, Capital Markets, Investments, Marketing Strategy, Bonds, Sales, Microsoft Excel, Securities, Strategy, Strategic Financial..., Marketing

Education
Dalhousie University   2008 — 2012
Bachelor of Commerce (B.Com.), Finance, General

Royal St. Georges College   2004 — 2008
High School Degree

Experience
Home  September 2007 - Present
Almadina Woodstone Oven and Grill   August 2014 - June 2015
OpenText  2005 - 2008
Rogers Communications   2002 - 2005
PMG Consulting   2000 - 2002

Skills
Video Games, Geek Culture, Photoshop, Creative Writing, Journalism, Technical Support, Customer Service, Computers, Parenting, Technical Writing, Child Development, Child Advocacy, Women's Issues, Character Animation, Comic Books, Waitressing, Social Media, custom, Editorial, Microsoft Word, Social Networking, Proofreading, QuarkXPress

Education
Conestoga College   2002 — 2005
Journalism - Print and Broadcast, journalsim, Graduated with honors

Conestoga College   2001 — 2004
diploma, Journalism

Experience
Hewlett-Packard  November 2009 - Present
TELUS  June 2006 - June 2009
Rogers Communications   September 2001 - June 2006

Skills
ITIL, Unix, Virtualization, IT Service Management, Solaris, Data Center, Enterprise Architecture, SDLC, Solution Architecture, Infrastructure, Storage Area Networks, Linux System..., Unix Operating Systems, Database Administration, Applications, Storage, Red Hat Linux

Education
Dalian University of Technology   1993 — 1996
Master's degree, Computer Science

Experience
Cisco Systems  February 2012 - Present
Rogers Communications   August 2011 - February 2012

Skills
CCNA, Service Provider..., Integrated Services..., TCL, DOCSIS, CMTS, ASR1k, OSPF, Routing Protocols

Education
Dalhousie University   2010 — 2011
Master's degree, Internetworking

Punjab Technical University

Experience
TELUS  August 2014 - Present
Rogers Communications   December 2013 - July 2014
Rogers Communications   June 2013 - November 2013
Rogers Communications   January 2013 - May 2013
Rogers Communications   September 2012 - December 2012
Loblaw Companies Limited  November 2011 - August 2012
TTC  May 2011 - October 2011
TTC  October 2010 - May 2011
TTC  May 2010 - September 2010
GO Transit  May 2009 - August 2009

Skills
Analysis, SQL, Data Analysis, Microsoft Excel, SAP, VBA, Business Analysis, Databases, Financial Analysis, Management, Database Design, Database Administration, Business Strategy, Financial Modeling, Business Intelligence, Project Management, Excel, Microsoft SQL Server, Finance, Financial Management, Risk Management, SAS, Budgeting, ERP, Oracle, WebFOCUS, Toad, Teradata, SharePoint, Business Process..., Requirements Gathering, SDLC, EPM

Education
Dalhousie University   2009 — 2010
MBA, Finance

York University   2004 — 2008
BAS, Bachelor of Administrative Studies: Finance

Experience
Enflick, Inc.   March 2015 - Present
Ten Thousand Villages Canada  November 2013 - March 2015
Deck Refresh   July 2014 - July 2014
Rogers Communications   May 2013 - November 2013
Koodo Mobile  August 2010 - May 2013
Reaching Our Outdoor Friends (ROOF)   October 2010 - April 2011

Skills
Human Resources, Training, Customer Service, Coaching, Sales, Employee Relations, Call Centers, Time Management, Teamwork, Team Leadership, Team Building, Customer Experience, Leadership Development, Recruiting, Organizational..., Call Center, Customer Satisfaction, Leadership, Change Management, Team Management, Analytical Skills, Performance Management, Interviews, HRIS, Conflict Resolution, Talent Acquisition, New Hire Orientations, Outlook, Telecommunications, Employee Engagement, Onboarding, Social Networking, Social Media

Education
Wilfrid Laurier University   2006 — 2009
Bachelor of Arts (BA), Philosophy

Conestoga College   2010 — 2011
Certificate, Human Resources

Experience
Rogers Communications   August 2014 - Present
Rogers Communications   March 2012 - August 2014
Rogers Communications   December 2011 - March 2012
Rogers Communications   July 2009 - December 2011
Rogers Communications   September 2007 - July 2009
Loblaw Companies Limited  June 2006 - September 2007

Skills
Project Management, Reporting & Analysis, Business Analytics, Operations Management, Supply Chain, Business Analysis, Business Process..., Requirements Analysis, Process Improvement, Requirements Gathering, Team Leadership, Customer Experience, Project Delivery

Education
Dalhousie University   2002 — 2004
Master of Electronic Commerce, E-Commerce/Electronic Commerce

Experience
Corus Entertainment  August 2007 - Present
Memory Tree  2012 - 2013
Rogers Communications   February 2007 - July 2007
Bayshore Broadcasting  May 2005 - February 2007
Raedio Inc.   April 2003 - May 2005
Guelph Storm   2002 - 2005
CHUM Radio Kitchener   April 2001 - April 2003

Skills
Radio Broadcasting, Radio, Adobe Audition, Interviews, Digital Media, Audio Editing, Radio Advertising, Radio Promotions, Radio Producing, Broadcast, Radio Host, Radio Programming, Broadcast Journalism, Broadcast Television, Voice Over, News Writing, New Media

Education
Conestoga College   2000 — 2003
BRT-Broadcasting Radio and Television, Broadcasting

Sacred Heart High School

Experience
Rogers Communications   November 2014 - Present
Rogers Communications   November 2012 - November 2014
Rogers Communications   September 2011 - November 2012
Rogers Communications   June 2005 - September 2011

Skills
DOCSIS, Computer Network..., Telecommunications, QoS, IP, MPLS VPN, VoIP, HSRP, Core Network, Web Applications, Mobile Applications, Project Management, Team Management, Network Design, Network Architecture, Integration, Networking, TCP/IP, Wireless, Management, MPLS, Cisco Technologies

Education
Six Sigma - Black Belt   2009 — 2014
Process Management

FCAPS   2007 — 2014
Network Management Framework, Certified

ITIL   2007 — 2014
Intermediate

Dalhousie University   2000 — 2004
Bachelor's degree, Philosophy

Experience
Randstad Canada  September 2013 - Present
PlaNet Finance  January 2011 - July 2011
Rogers Communications   March 2010 - December 2010
IBM Canada Ltd.  October 2008 - March 2010
IBM Canada Ltd.  October 2007 - October 2008

Skills
Financial Analysis, Financial Modeling, Project Management, Business Analysis, Business Strategy, Strategy, Finance, Process Improvement, Forecasting, Business Development, Leadership

Education
IE (Instituto de Empresa)   2011 — 2012
Master of Business Administration (MBA)

Wilfrid Laurier University   2003 — 2007
Bachelor of Business Administration (BBA), Finance

Budapesti Corvinus Egyetem / Budapesti Gazdasági Főiskola   2006 — 2007
Exchange Student, Business Administration and Management, General

Experience
FLS Transportation Services, Inc.   February 2012 - Present
Rome Transportation   October 2010 - January 2012
Rogers Communications   January 2008 - October 2009
Fastenal  March 2007 - January 2008

Skills
Key Account Management, Cold Calling, Logistics, Microsoft Office, Time Management, Account Management, Proven Leader, Goal Oriented, 3PL, Transportation, Sales, Freight, LTL, CRM, Trucking, Truckload, Transportation..., Negotiation, Logistics Management, Customer Service, Supply Chain, Container, Shipping

Education
Conestoga College   2004 — 2007
Business Management Stuides, Sales

Saint David C.S.S.   1999 — 2003
Highschool

Experience
Rogers Communications   October 2013 - Present
Rogers Communications   January 2012 - October 2013
Rogers Communications Inc.  October 2010 - January 2012
Rogers Communications   June 2009 - October 2010
Rogers Communications Inc.  October 2008 - June 2009
Rogers Communications   May 2007 - October 2008

Skills
Product Management, Pricing Strategy, Marketing Strategy, Product Marketing, Competitive Analysis, Strategy, Sales Operations, Vendor Management, Customer Experience, Wireless, Mobile Devices, CRM, Telecommunications, Cross-functional Team..., Customer Retention

Education
Dalhousie University   2003 — 2007
BCOMM, Marketing Management

Experience
Mohawk College  July 2014 - Present
World Vision Canada  2005 - Present
Ontario Public Service  May 2013 - July 2014
Ontario Public Service  January 2012 - May 2013
Ornge  January 2012 - February 2013
Niagara Parks Commission  November 2010 - February 2012
Ontario Public Service  July 2008 - January 2012
Ontario Public Service  October 2005 - July 2008
Rogers Communications   February 2000 - October 2004
Bank of Montreal  September 1979 - January 2000

Skills
Leadership, Change Management, Coaching, Management, Team Building, Strategic Planning, Program Management, Governance, Policy, Leadership Development, Negotiation, Public Speaking, Team Leadership, Government, Strategy, Organizational..., Business Strategy, Public Policy, Nonprofits, Strategic Communications, Stakeholder Engagement, Executive Management, Public Sector, Strategic Leadership, Stakeholder Management, Contract Negotiation, Employee Engagement, Mentoring

Education
University of Toronto - Rotman School of Management   2008 — 2009
ICD.D, Directors Education

Harvard Business School   2007 — 2007
AMP, Business

Dalhousie University   1997 — 2000
MBA, Business

Experience
Rogers Communications   January 2014 - Present
Fido Solutions  June 2013 - January 2014
Fido Solutions  March 2012 - June 2013
Centraide du Grand Montréal  August 2012 - December 2012
Fido Solutions  May 2011 - March 2012
Fido Solutions  May 2009 - May 2011
Les Aliments M&M   February 2007 - May 2009
Bombardier  June 2008 - August 2008
McDonald's Corporation  April 2005 - February 2007

Skills
Organization, Problem Solving, Teamwork, Team Leadership, Microsoft Office, Presentations, Data Entry, French, English, Typing, Public Speaking, Coaching, Team-oriented, Compliance, People Skills, Soft Skills, Fast Learner, Microsoft Excel, Microsoft Word, Time Management, Fundraising, PowerPoint, Quality Assurance

Education
Dawson College   2007 — 2009
Business Administration and Management, General

Experience
Imperial Tobacco Canada  May 2015 - Present
Imperial Tobacco Canada  December 2012 - Present
Imperial Tobacco Canada  June 2006 - April 2013
Rogers Communications   December 2003 - May 2006
Groupe Aspex Eyewear et Lunetterie Farhat  2003 - 2005

Skills
Customer Insight, FMCG, Key Account Management, Project Management, Sales Management, Trade Marketing, Account Management, Market Planning

Education
Dawson College   2001 — 2003

Experience
Celebrating this Life   2014 - Present
Sun Life Financial  June 2011 - Present
Sun Life Financial  2007 - 2011
Rogers Communications   2006 - 2007

Skills
Disaster Recovery, Process Improvement, Business Analysis, Governance, Business Continuity, Business Process, Risk Management, Vendor Management, Business Continuity..., Training, Program Management, Business Process..., Incident Management, Risk Assessment, Information Technology, Policy, Management, Analysis, Strategic Planning, Emergency Management, Event Management, Event Planning, Program Manager, Basic Emergency..., Social Media, Social Media Marketing, HootSuite, Google Analytics, Marketing Communications

Education
University of Waterloo
Bachelor of Arts (B.A.), Digital Arts and Communications (special focus on Social Media)

Conestoga College
Event Planning and Protocol

Navvia
ITIL 2011 Foundation

The International Consortium for Organizational Resilience

DRI Canada
ABCP, Business Continuity

Conestoga College

Experience
OLG  May 2015 - Present
Rogers Communications   August 2014 - December 2014
Manulife Financial  October 2011 - April 2012
Tip Top Tailors  August 2008 - June 2010
RIM  June 2006 - September 2007

Skills
Customer Service, Customer Satisfaction, Microsoft Office, Time Management, Microsoft Excel, Team Leadership, Teamwork, Sales, Access, PowerPoint, Microsoft Word, Leadership, Outlook, Team Building, Retail, Management, Troubleshooting, Customer Experience, Data Entry, Inventory Management, Training

Education
Conestoga College   2012 — 2014
Diploma, Project Management (Post-Graduate)

Conestoga College   2008 — 2011

Experience
New Balance Canada   November 2009 - Present
The Beer Store  November 2003 - October 2009
Rogers Communications   February 2001 - February 2003
TSN - The Sports Network - Canada  November 1997 - February 2001

Skills
Promotions, Strategic Planning, Marketing Management, Sponsorship, Retail, Brand Development, Marketing Communications, Marketing Strategy, Social Media, Event Management, Advertising, Program Management, Public Relations, Account Management, Product Development, Marketing, Brand Management, Integrated Marketing, Product Marketing, Management

Education
Dalhousie University   1991 — 1995
Bachelor of Commerce Co-op, Business

Lawrence Park Collegiate Institute   1986 — 1991

Experience
Procter & Gamble  January 2015 - Present
Ipsos  November 2014 - December 2014
Rogers Communications   January 2013 - August 2013
Mount Allison University  September 2010 - April 2012
Mount Allison University  May 2011 - October 2011
Mount Allison University  May 2010 - September 2010

Skills
Microsoft Office, Microsoft Excel, Customer Service, Research, Social Media, Fundraising, Leadership, Project Management, Marketing, Management, Volunteer Management, Teamwork, Public Speaking, Event Planning, Time Management, Project Planning, Social Networking, Data Analysis, Strategy, Facebook, Training, Recruiting, Marketing Communications, Social Media Marketing, Leadership Development

Education
Dalhousie University   2012 — 2014
Master of Business Administration (MBA), Marketing

Mount Allison University   2008 — 2012
Bachelor of Science (BSc), Honours Biology, minor Biochemistry, First-class honours with distinction

Leaside High School   2004 — 2008
French Immersion certificate, French Immersion

Experience
Rakuten Kobo Inc.   November 2011 - Present
Rogers Communications   April 2011 - July 2011
Rogers Communications   April 2009 - March 2011
Rogers Communications   July 2007 - March 2009

Skills
SQL, SSRS, SSIS, Access, Excel, Analytics, Data Analysis, Project Management, Microsoft Excel, Management, Product Management, Finance, Business Analysis, Cross-functional Team..., Sales, Wireless

Education
Ryerson University   2005 — 2007
Bachelors of Commerce

Conestoga College   2002 — 2005
Diploma, Computer Programming

Experience
TD  October 2014 - March 2015
Rogers Communications   February 2014 - August 2014
P+S Danforth   April 2012 - February 2014

Skills
Customer Experience, Public Speaking, Customer Service, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Sales Operations, ACD, Enterprise Software, Cold Calling, Microsoft Excel, Negotiation, Microsoft Office, Teaching, Photoshop, Telephony, Solution Architecture, CRM, Vendor Management, Telephone Skills, Organizational..., Telecommunications, Real Estate, Real Estate Development, Market Value, Property Management, Project Management, PMP, Job Scheduling, Contingency Planning, Resource Management, Miller-Heiman Strategic...

Education
Ryerson University   2014 — 2015
Project Management

Dalhousie University   2009 — 2013
Sociology and social anthropology

don valley academy

Experience
Rogers Communications   April 2015 - Present
Rogers Communications   July 2012 - April 2015
Rogers Communications   August 2010 - July 2012

Skills
Adult Education, Organizational..., Training Delivery, Performance Management, Coaching, Public Speaking, Customer Service, Management, Employee Training, Telecommunications, Training, Human Resources, Change Management, Succession Planning, Customer Experience, Call Centers, Employee Engagement, Team Leadership

Education
Seneca College of Applied Arts and Technology   2015 — 2016
Adult Learning/ Staff Training

Harvard Business School via Rogers Organizational Learning
HMM/ Certificates, Human Resources Management/ Project Management/ Leadership

Dawson College   1994 — 1996
DEC, Social Science

Experience
thepuckexchange.com   June 2015 - Present
Top Hat  August 2014 - Present
Snowhawks Raven Ski & Snowboard School   January 2014 - Present
Rogers Communications   June 2013 - July 2014
New Balance Toronto   September 2011 - May 2013
New Balance Toronto   February 2011 - September 2011
Golf Town  March 2010 - February 2011
Commonwealth Legal  December 2008 - December 2009
theScore, Inc.   September 2002 - June 2003

Skills
Sales, Management, Customer Service, Team Leadership, Process Improvement, Product Knowledge, Inventory Management, Customer Retention, Store Operations, Communication, Customer Negotiations, People Management, Inside Sales, Staff Training, Project Coordination, Document Management, Gait Analysis, Footwear Fitting, Procare Certified Fit..., Search Engine..., Search Engine Marketing..., Online Advertising..., Interviewing/Hiring, Product Demonstration, Public...

Education
Dalhousie University   2004 — 2008
Bachelor of Arts (BA), Philosophy

Experience
Rogers Communications   January 2012 - May 2014
PepsiCo  February 2010 - March 2011
Pepsi Bottling Group  August 2005 - February 2010
Pepsi Bottling Group Canada   October 1999 - August 2005
Pepsi Bottling Group  November 1990 - September 1999
ICI Canada / C-I-L Inc.   1988 - 1990
Deloitte Canada  September 1983 - August 1988

Skills
Strong leadership, Strategic thinking, Setting clear direction..., Building diverse, high..., Leading and motivating..., Fostering innovation, Building business..., Customer focus, Exceptional IT cost and..., Developing and..., Project planning and..., Leading..., Contract Negotiation..., Enterprise Software, Integration, SDLC, Leadership, Program Management, Strategic Planning, Strategy, Strategic Partnerships, Strategic Thinking, Executive Management, IT Management, Business Analysis, Business Intelligence, Management, Building Business..., Change Management, Quality Assurance, Vendor Management, Mergers & Acquisitions, Cross-functional Team..., Infrastructure, Project Planning, Telecommunications, Data Center, IT Service Management, Information Technology, Risk Management, Wireless, Business Continuity, Global Cross-Functional..., IT Operations, Disaster Recovery, Software Development, Project Management, Outsourcing, IT Strategy, Team Leadership

Education
Canadian Board Diversity Council   2015 — 2015
Get On Board

Villanova University   2011 — 2012
Essentials of IS Security - Introductory and Intermediate

Canadian Institute of Chartered Accountants   1985 — 1987
In-Depth Tax Course

Canadian Institute of Chartered Accountants   1983 — 1985
Chartered Professional Accountant

Dalhousie University   1979 — 1983
B Comm, Accounting, Finance, cum laude

Experience
Perks Halifax   July 2015 - Present
Scotiabank  August 2014 - December 2014
Rogers Communications   January 2014 - April 2014
Rogers Communications   May 2013 - August 2013
Torys LLP  July 2012 - August 2012
Upper Canada College  August 2011 - August 2011

Skills
Leadership, Teamwork, Marketing, Entrepreneurship, Customer Experience, Analytics, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Event Management, Social Media, Sponsorship, Adobe Illustrator

Education
Dalhousie University   2012 — 2016
Bachelor of Commerce (B.Com.), Marketing Management

Lawrence Park Collegiate Institute   2008 — 2012

Georgia Hardy Tours
International Business

Experience
Rogers Communications   August 2002 - Present
Expleo Global   2001 - 2002
ICS ( International Correspondence Schools)   1988 - 2001

Skills
Instructor: Windows an..., MS Word, Excel and..., Telephony, Call Center, Call Centers, Team Management, Wireless, Telecommunications, Team Leadership, Program Management, Management, Training, Outsourcing, Customer Satisfaction, Employee Training, Quality Assurance, Coaching, Account Management, Team Building

Education
Dawson College
Business Administration and Management, General

Experience
Groupe Dicom Transport   January 2013 - Present
TRUDEAU-DUPRÉ INC. www.td-rh.com   July 2011 - January 2013
Rogers Communications   January 2011 - July 2011
IMS Health  July 2009 - September 2010
Dempton Solutions Technologiques   September 2008 - March 2009
Randstad  August 2006 - August 2008
Delta Air Lines  May 2003 - August 2006
Signature Vacations  December 1999 - May 2005

Skills
Talent Acquisition, Technical Recruiting, Internet Recruiting, Executive Search, Temporary Placement, College Recruiting, Benefits Negotiation, Contract Recruitment, Recruiting, Applicant Tracking..., Talent Management, Onboarding, Interviews, HR Consulting, Organizational..., Human Resources, Sourcing, Employee Benefits, Employer Branding, Employee Engagement, Employee Relations, HRIS, Performance Management, Screening Resumes, Permanent Placement, Screening, Recruitment Advertising, PeopleSoft, Workforce Planning, HR Policies

Education
Champlain regional college   1990 — 1993
Tourism, DEC

Dawson College   1986 — 1989
Social Sciences, DEC

Howard S Billings   1982 — 1986
Sec.V, general

Experience
Arcturus Realty, a member of SNC Lavalin   March 2014 - Present
Rogers Communications   August 2013 - March 2014
Northquest Ltd.   October 2010 - December 2012
New Dawn Mining Corp.   September 2009 - September 2010

Skills
Investor Relations, Strategic Communications, Mining, Public Relations, Event Management, Corporate Communications, Public Speaking, Press Releases, Management, Investments, Finance, Internal Communications, Corporate Social..., Media Relations, Strategy, Marketing Communications, Communications Planning, Web Content, Market Research, Crisis Communications, Social Media, Speech Writing, Marketing

Education
Dalhousie University
Political Science, English Literature

Experience
Rogers Communications   October 2010 - Present
Desjardins  March 2007 - October 2010
Saputo  2005 - 2006
NexInnovations  2004 - 2004
DAC Group  2004 - 2004

Skills
Marketing Communications, Online Marketing, Marketing Strategy, Advertising, Social Media, Promotions, Customer Relations, Corporate Communications, Event Management, Product Development, Business Strategy, Digital Marketing, Social Media Marketing, Mobile Marketing, Direct Marketing, Event Planning, SEM, Web 2.0, Facebook, Internal Communications, Strategic Communications, Online Advertising, Email Marketing, Digital Strategy, Customer Service

Education
HEC Montréal   2000 — 2003
Bachelor, Marketing and international business

Copenhagen Business School   2002 — 2002
Bachelor of Business Administration (B.B.A.)

Collège Jean-de-Brébeuf   1998 — 2000
College (Cegep), Business Administration and Management, General

Académie Lafontaine   1994 — 1998
High School degree

Experience
W.A.B. Enterprises Group   January 2014 - Present
Rogers Communications   June 2011 - November 2013
Alterna Savings  May 2010 - May 2011
Fidelity Investments  November 2009 - April 2010
HDS Retail North America  December 2008 - April 2009
Dundee Wealth  February 1995 - June 2008
Lac Minerals Ltd   January 1991 - January 1995

Skills
Employee Engagement, Employee Relations, Performance Management, HRIS, Human Resources, Deferred Compensation, Employee Benefits, Personnel Management, Payroll, PeopleSoft, Strategy, Leadership, Management, Job Evaluation, Labor Relations, Process Improvement, Interviews, New Hire Orientations, CRM, Talent Management, Analysis, HR Consulting, Incentive Programs, HR Policies

Education
University of Toronto
Certificate, Human Resource Management

University of Toronto Schools
Certificate, Human Resource Management

Dalhousie University   2009 — 2013
CEBS

George Brown College

Experience
Bell Media  January 2013 - Present
Bell Media  September 2010 - December 2012
CTV Digital Media, CTV Inc.   July 2006 - August 2010
Canada's Olympic Broadcast Media Consortium  September 2009 - February 2010
Streamlogics Inc.   October 2005 - June 2006
Rogers Communications   May 2004 - June 2005
CBC (Canadian Broadcasting Corp.)   April 2001 - March 2003
Liography, Season II (aka Liocracy, The Comedy Network)   October 2001 - April 2002
Bemusical Inc.   March 2000 - April 2001
Salter New Media (Salter Street Films)   September 1998 - January 2000

Skills
Digital Media, Video Production, Advertising, Digital Strategy, Producing, Streaming Media, Online Advertising, Broadcast Television, Broadcast, Content Strategy, Video, Management, Television, Post Production, Video Editing, Content Management, New Media, Digital Marketing, Web Project Management, Social Media, Editing

Education
Dalhousie University   1990 — 1994
B.Comm

Experience
B+H Architects  June 2015 - Present
B+H Architects  March 2014 - Present
Rogers Communications   March 2007 - March 2014
The Recyled Book Shop   December 2008 - August 2010
TELUS Mobility  2005 - March 2007
McGraw-Hill Ryerson  2005 - 2005
McGraw-Hill Ryerson  2001 - 2005
Korean Educational Development Institute   1999 - 2003
Webhelp inc.   2000 - 2001
Lykeion Language Forum   1999 - 2000

Skills
Proposal Writing, Copywriting, Editing, Copy Editing, Project Management, Marketing, Strategy, Marketing Communications, B2B, Professional Mentoring, Sales, Publishing, Market Research, Blogging, Sales Management, Technical Writing, Strategic Communications, Internal Communications, Social Media, Team Management, Content Strategy, Online Marketing, Web Content Management, Content Development, Management, Content Management, Digital Media, Email Marketing, Digital Marketing, Mobile Devices, Training, Professional Services, Managed Services, Cross-functional Team..., Mentoring, Communication, Mentoring Of Staff, Team Leadership, Peer Mentoring

Education
Dalhousie University   1998 — 1999
Master of Arts, English

Trent University   1994 — 1998
Bachelor of Arts, Cultural Studies and English Literature

The University of Freiburg   1995 — 1996
BA, Cultural Studies

Ryerson University

Experience
Rogers Communications   October 2007 - Present

Skills
Account Management, Wireless, Telecommunications, Team Leadership, B2B, Solution Selling, Direct Sales, Business Development, CRM, Analysis, Business Strategy

Education
Conestoga College   2000 — 2003

Experience
Commission scolaire Marguerite-Bourgeoys  September 2015 - Present
CJE Verdun   June 2012 - Present
Commission scolaire Marguerite-Bourgeoys  2006 - September 2015
Rogers Communications   July 2003 - September 2007
Institut de tourisme et d'hôtellerie du Québec (ITHQ)   March 2004 - June 2007
Westmont Hospitality Group  June 2000 - September 2002
Holiday Inn Select Montreal (IHG)   2001 - 2002
Travelodge Montreal Centre   June 1997 - June 2000
Travelodge Montreal Centre   1995 - 1996
hôtel du Parc   July 1989 - June 1994

Skills
Coaching, Budgets, PowerPoint, English, Team Building, Microsoft Word, Microsoft Excel, Microsoft Office, Event Management, Research, Operations Management, Marketing Strategy, Sales, Public Speaking, Strategic Planning, Front Office, Hotel Management, Sales Management, Public Relations, Team Leadership, Negotiation

Education
Université de Sherbrooke   2013 — 2015
Diplôme de 2e cycle (MEd), Higher Education/Higher Education Administration

Université de Sherbrooke   2007 — 2012
BAC, B. Enseignement Professionnel

Universidad de Alcalá   2009 — 2009
Liscence in Spanish, Foreing Languages

Cornell University   2001 — 2002
certificat, Hotel management

LaSalle   1986 — 1989
D.E.C., Hotel, Motel, and Restaurant Management

HEC Montréal
D.E.S.S. en gestion, Administration publique et d'établissement scolaire

Experience
Rogers Communications   July 2011 - Present
Eastlink  January 2006 - July 2011

Skills
BGP, CCNP, OSPF, Telecommunications, Network Architecture, Network Design, MPLS, WAN, IP, Switches, Juniper, CCNA, Security, Network Administration, IPSec, Routing, QoS, Networking, Routers, EIGRP, Multicast, VLAN, Cisco IOS, SNMP, MPLS VPN, Routing Protocols, STP, JUNOS, Network Engineering, TCP/IP, IPv6, Ethernet, Cisco Technologies, VPN, Juniper Technologies

Education
Dalhousie University   2004 — 2006
Master, Internetworking

Experience
Ontario Electronic Stewardship   August 2012 - Present
Rogers Communications   June 2011 - August 2012
Compass Group Canada  August 2007 - October 2010
Apogen Technologies  June 2006 - September 2006

Skills
Customer Service, Customer Experience, Customer Support, Call Centers, Customer Satisfaction, Telephone Skills, Data Entry, Technical Support, Time Management, Training, Troubleshooting, CRM, Outlook, Cashiering, Contact Centers, Customer Retention, Microsoft Office

Education
Cornell University
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies

Experience
Rogers Communications   May 2014 - Present
Rogers Communications   August 2011 - April 2014
Rogers Communications   November 2010 - August 2011
Rogers Communications Inc.  October 2009 - November 2010
Alm. Brand Finans A/S   September 2006 - August 2009

Skills
Financial Modeling, VBA, SQL, Data Integration, Product Management, Finance, Wireless, Financial Analysis, Management, Business Development, Process Improvement, Business Strategy

Education
Copenhagen Business School   2006 — 2008
M.Sc., Applied Economics & Finance

Copenhagen Business School   2002 — 2005
B.Sc., International Business

Experience
RBC  April 2015 - Present
BMO Financial Group  April 2014 - March 2015
TD  April 2013 - April 2014
RBC Investor Services  February 2007 - April 2013
Rogers Communications   September 2006 - February 2007
TD Bank Financial Group  February 2006 - August 2006
CIBC World Markets  December 2004 - January 2006

Skills
PMP, SDLC, Business Analysis, Business Requirements, Project Portfolio..., Requirements Gathering, Project Delivery, Visio, Requirements Analysis, Project Control, Software Project..., Governance, User Acceptance Testing, Risk Management, Business Process...

Education
Dalhousie University
Master of Business Administration (MBA), Information Technology Project Management

Brebeuf College School

Experience
KPMG  December 2014 - Present
Rogers Communications   September 2014 - December 2014
Rogers Communications   July 2012 - September 2014
Rogers Communications Inc.  March 2010 - July 2012

Skills
Knowledge Management, Information Management, Content Management, Information Architecture, Document Management, Governance, Management, Strategy, Project Management

Education
McGill University   2006 — 2011
PhD, Strategic Decision Making, Knowledge Management & Information Use and Evaluation

McGill University   2002 — 2004
Master of Library and Information Studies, Knowledge Management

Dalian University of Technology   1997 — 2001
Bachelor, Management Information Systems

Experience
CGI  May 2013 - Present
Harris Computer Systems  April 2012 - April 2013
Rogers Communications   February 2011 - March 2012
Empire Life  2008 - 2010
Citco Fund Services  2008 - 2008

Skills
Forecasting, Analysis, Financial Analysis, Capital Budgeting, Budgets, Financial Reporting, Working Capital..., Accounts Receivable, Accounts Payable, Data Analysis, Time Management, Variance Analysis, Financial Statements, Auditing, Process Improvement, Business Process, Management, Finance, Month End Close, G/L Reconciliations, IFRS, Full Cycle Accounting, Account Reconciliation, Managerial Finance, Internal Controls, General Ledger, Negotiation

Education
Certified Management Accountants (CMA)   2011 — 2012

Dalhousie University
BSc, Chemistry, Minor in Business

Experience
The Centre for Skills Development & Training  February 2010 - Present
The Centre for Skills Development & Training  2006 - 2010
Centre for Education and Training  1999 - 2010
Rogers Communications   1995 - 1997
Maclean Hunter Cable   1988 - 1995

Skills
Job Search, Workshops, Workshop Facilitation, Resume Writing, Career Counseling, Job Coaching, Job Search Strategies, Career Development, New Hire Orientations, Nonprofits, Community Outreach, Cover Letters, Adult Education, Career Assessment, Interview Preparation, Interviews, Program Development, Public Speaking, Coaching, Training, Negotiation

Education
Conestoga College   2009 — 2010
Career Development

Niagara College   1985 — 1990
Diplomas/Certificates, Theatre Arts; Radio, Television & Broadcasting;

The Centre for Skills Development & Training
Certificate Adult Education

Experience
Morneau Shepell  August 2013 - Present
MTS Allstream  May 2012 - August 2013
Rogers Communications   May 2011 - June 2012
CTV  2009 - 2011
Canadian Broadcasting Corporation  January 2009 - April 2009
Government of Canada  April 2007 - September 2007

Skills
Corporate Communications, Media Relations, Editing, Journalism, Copywriting, Internal Communications, Marketing Communications, Digital Media, Crisis Communications, Strategic Communications, New Media, Social Media, Video Production, Broadcast, Television, Press Releases, Government, Communication Planning, Spokesperson, Speech Writing, Public Relations

Education
Dalhousie University   2002 — 2006
Bachelor of Arts, Political Science

Sheridan College   2007 — 2008
Journalism, New Media

Experience
Rogers Communications   August 2013 - Present
Thales Canada Inc.  January 2012 - August 2014
Thales Rail Signalling Solutions Inc.  January 2011 - December 2011
Thales Rail Signalling Solutions Inc.  June 2008 - January 2011

Skills
Benefits Management, Employee Relations, Employee Engagement, Benefit Plan..., Pension Administration, Defined Contribution, Defined Benefit, Cognos, Ultipro, HRIS, Employee Benefits, Human Resources, Benefits Administration

Education
Dalhousie University   2010 — 2015
GBA

York University   2003 — 2008
Honors BA, Psychology

Experience
Aimetis Corp   May 2006 - Present
Aimetis Corp   May 2006 - Present
CompX Waterloo  October 2005 - April 2006
Rogers Communications   December 2003 - October 2005
Technologies UnboundKitchener   August 2002 - September 2003
Integra I.T. Partners   May 2000 - August 2000

Skills
Troubleshooting, Windows, Computer Hardware, Problem Solving, VMware, Windows 7, Software Installation, Desktop Support, Customer Service, Security, SQL Server, TCP/IP, Hardware, Access Control, Technical Support, Microsoft SQL Server, Video over IP, Networking, Pre-sales, Network Administration, Integration, Enterprise Software

Education
Conestoga College   1999 — 2003
Electronics Engineering - Computer Systems

Global Support - Team Lead

Experience
Acapulco Pools   May 2014 - Present
Acapulco Pools   October 2013 - May 2014
IMAX Corporation  May 2012 - September 2013
IMAX  May 2010 - June 2012
Channer's Mens Ladies Apparel   April 2009 - May 2010
Rogers Communications   2008 - 2009

Skills
Digital Media, Social Media Marketing, Editing, Production Managment, Marketing, Marketing Strategy, Project Management, Event Management, Advertising

Education
Conestoga College   2011 — 2012
Business & Event Management Graduate Certificate

The University of Western Ontario   2006 — 2009
B.A. Media Information Technology

Experience
BMO Financial Group  November 2013 - Present
Shoppers Drug Mart  August 2013 - October 2013
Rogers Communications   November 2011 - July 2013
ADP Canada  May 2011 - November 2011
Butterfield Fulcrum  January 2008 - April 2011
Mercer  July 2007 - December 2007
AGF Management Limited  January 2006 - May 2007
TD Bank Group  January 2005 - January 2006
AllianceOne  April 2004 - January 2005

Skills
Financial Reporting, Account Reconciliation, Financial Analysis, Accounting, Internal Controls, Auditing, Finance, Accounts Receivable, Financial Statements, Financial Accounting, Forecasting, Cash Flow, General Ledger, Accounts Payable, Corporate Finance, Management, Data Mining, Business Process..., Microsoft SQL Server, Excel Models

Education
Dalhousie University   1999 — 2003
Bachelor of Commerce, Accounting

Experience
Lafarge  October 2013 - Present
The Calgary Herald  August 2011 - September 2013
Rogers Communications   November 2008 - July 2011
Service Intelligence  July 2006 - October 2008
Valufactory inc   April 2004 - June 2006

Education
Dalhousie University   2002 — 2004
Master of Computer Applications (M.C.A.), Computer Science

Amrita Institute of Technology & Science   1998 — 2001
Master of Computer Applications (M.C.A.), Computer Science

Experience
Rogers Communications   2008 - Present
Technical Training   2007 - 2008
Unified Systems Support Organisation   2005 - 2007
UK  2000 - 2005

Skills
Project Management, System Deployment, Service Delivery, Wireless, Program Management, IP, Leadership, GSM, LTE, BGP, Network Design, MPLS, QoS, Network Architecture, UMTS, Telecommunications, OSPF

Education
Cranfield University
BEng, Electrical Engineering

PMP, CEng MIET, PRINCE2

Experience
Rich Media  June 2013 - Present
Cocreo   February 2013 - April 2013
Rogers Communications   March 2012 - April 2013
Conestoga College Institute of Technology and Advanced Learning  2010 - April 2013

Skills
Photoshop, Illustrator, InDesign, Dreamweaver, Integrated Marketing..., Social Media, CSS, HTML, PowerPoint, Organization, Microsoft Office, Time Management, SWOT analysis, Teamwork, Event Planning, Customer Service, Research, Sales, Communication, Managing Deadlines, Creative Strategy, Development of..., Advertising, Logo Design, Team Leadership, Communication Skills

Education
Conestoga College   2010 — 2013
Ontario College Diploma, Advertising

Conestoga College   2010 — 2011
Ontario College Certificate, Design and Communication Fundamentals

Experience
Kanst Analytics Inc.   2012 - Present
Rogers Communications   February 2015 - May 2015

Skills
Financial Risk..., System Architecture, Continuous Integration, Software Development, RHEL, Java, C#, SQL

Education
Dalian University of Technology   2003 — 2008
Doctor of Philosophy (Ph.D.), Management Science and Engineering

Dalian University of Technology   2000 — 2003
Master's Degree, Control Engineering