Rogers Communications
Industry: Telecommunications company
DescriptionRogers Communications Inc. is a Canadian communications and media company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. The company is headquartered in Toronto. Headquarters: Toronto, Canada CEO: Joe Natale (19 Apr 2017–) Revenue: 14.14 billion CAD (2017) Subsidiaries: Rogers Wireless, Fido Solutions, Chatr,
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Rogers Communications Employees
Rogers Communications September 2010 - Present
Travelex Toronto January 2010 - September 2010
DENR April 2008 - December 2009
Liberty Travels December 2005 - March 2008
SBC June 2005 - December 2005
westfield insurance company 2001 - 2005
Skills
Java Enterprise Edition, SOA, Design Patterns, Architecture, Weblogic, Agile Methodologies, ATG Commerce, Software Development, JSP, SDLC, JDBC, Ant, Tomcat, Hibernate, Websphere, Spring, Struts, JMS, SOAP, EJB, Java, ESB, WebLogic
Education
Lamar University 2002 — 2004
Master's degree
Osmania University 1998 — 2002
mca
Osmania University 1996 — 1999
BCom
Atomic Energy Central School 1984 — 1996
10th
OLG September 2014 - Present
Loblaw Companies Limited June 2012 - August 2014
CGI January 2012 - June 2012
OLG April 2011 - December 2011
Rogers Communications October 2008 - March 2011
Scotiabank Financial Group October 2006 - September 2008
CIBC Financial Group October 2004 - September 2006
Standard Chartered Bank April 2003 - September 2004
American Honda Motor Company, Inc. April 2002 - March 2003
Agilent Technologies April 2001 - March 2002
Skills
IT Consulting, Software Quality..., Performance Engineering, HP Loadrunner, HP Web Inspect, HP Quick Test..., HP Open view, HP Diagnostics, BAC, Rational Performance..., Rational SOA Tester, Rational Functional..., HP Quality Center (QC), Rational Quality..., Soap UI, Load UI, Perfmon, Performasure, Performance Testing, Load/Stress/Volume/Scala..., Performance Monitoring, Load Balancing, Performance Analysis, Test Planning, Test Development, Test Execution, Reporting &..., Process Improvements, Re-usable Test Suites, Environment and Test..., Onsite-Onshore/NearShore..., Project Management, Business Performance..., Capacity Planning, Test Scripting, Scenario Development, Business Utilization..., Completion Reports &..., Tools Installation /..., SoapUI, NMON, Teradata, SAP Testing, SAP Web, SAP GUI, SAP CRM, Customer Loyalty..., Web Services Testing, ESB, WebSphere MQ
Education
Bharathiar University 1998 — 2001
Masters in Computer Applications, Computer Science
Andhra University 1995 — 1998
Bachelors in Computer Science, Computer Science
Scotiabank June 2015 - Present
Text To Plate August 2010 - Present
TKMI Consulting Services August 1997 - Present
BMO Financial Group July 2013 - April 2015
Scotiabank September 2011 - August 2013
Canadian Tire March 2011 - October 2011
Burlington Ringette June 2010 - May 2011
Rogers Communications March 2010 - March 2011
Toyota Canada January 2011 - January 2011
Nextpathway 2011 - 2011
Skills
project managment, leadership, Program Management, SDLC, Project Management, Business Analysis, Leadership, Resource Management, Software Documentation, Requirements Gathering, Integration, Risk Management, Team Management, Requirements Analysis, Outsourcing, PMO, Management, CRM, Business Process..., Business Intelligence, Vendor Management, Management Consulting, PMP, Process Improvement, Analysis, Project Delivery, IT Management, Project Planning, Business Process, Team Leadership, Team Building, Solution Architecture, Testing, Business Requirements, Master Data Management, Enterprise Architecture, Data Warehousing, Project Portfolio..., Visio, Scope Management, Quality Assurance, Telecommunications, Business Process..., Strategic Planning, Business Case, User Acceptance Testing, IT Strategy, ITIL, Waterfall, Project Recovery
Education
Athabasca University 2009 — 2013
Bachelor of Arts (B.A.)
Sheridan College 1993 — 1996
Civil Engineering
Rogers Communications July 2013 - Present
The Score Television Network April 1997 - June 2013
CBC Television April 2008 - March 2013
Skills
Radio, Photoshop, Broadcast Television, Television Production, Television, After Effects, Avid, directing, Video Production, Post Production, HD Video, Avid Media Composer, Producing, Motion Graphics, Multimedia, Sound, Video, Directing, Media Production, Camera, Video Editing, Non-linear Editing, Digital Video, Documentaries, Final Cut Pro, New Media, Videography, Commercials
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Diploma, TV Broadcasting
Bell August 2013 - Present
Rogers Communications January 2013 - August 2013
Rogers Communications February 2012 - December 2012
TD Bank Group July 2011 - February 2012
Skills
BGP, EIGRP, VPN, OSPF, Switches, Cisco Technologies, CCNA, Firewalls, Routers
Education
Ryerson University 2010 — 2012
Masters, Computer Networks
Annamalai University 2006 — 2010
Bachelor of Enginnering, Electronics and Communication
Rogers Communications January 2014 - Present
Primus Telecommunications Canada Inc. March 2008 - January 2014
Primus Telecommunications Canada Inc. November 2006 - March 2008
NexGen Data Solutions Inc July 2004 - November 2006
M&M Network Inc January 2003 - July 2004
Intelligent Computer Systems January 1998 - August 2000
Skills
Routing, VoIP, OSPF, MPLS, TCP/IP, BGP, Firewalls, IP, VLAN, CCNA, EIGRP, Telecommunications, RIP, Juniper, Routers, Cisco Technologies, Network Architecture, Network Engineering, CCNP, Troubleshooting, Computer Network...
Education
Dalhousie University 2000 — 2004
MEng, Internetworking
American International University-Bangladesh 1995 — 1999
BSc, Computer Engineering
Costco Wholesale October 2007 - Present
Rogers Communications August 2003 - February 2008
Skills
Project Coordination, Team Building, Teaching, Coaching, Youth Empowerment, Empowerment, Community Development, Sales Operations, Sales Management, Personal Growth &..., Appreciation, Acknowledgements, Contribution, Project Planning, Project Management, Organization
Education
AMA University 1994 — 1998
Bachelor of Science, Computer Science
Landmark Education
The Hartford May 2015 - Present
Travelers April 2011 - May 2015
Sapphire Technologies March 2010 - April 2011
Rogers Communications May 2009 - March 2010
Bell ExpressVu August 2004 - April 2009
Skills
Business Intelligence, Cognos7,8,10 Series, Data Modeling, Data Warehousing, ETL, Databases, Informatica, Requirements Analysis, SDLC, Cognos, Analysis Services, Crystal Reports, Analysis, Oracle, Cognos ReportNet
Education
Amravati University
Bachelor of Engineering (B.E.), Electronics
Punjab Technical University
MBA, Information Technology
YPS
Baker Audio Visual February 2015 - Present
CBCI TELECOM August 2007 - August 2014
InterCall September 2005 - March 2007
ENSIL Canada Ltd. 2004 - 2005
Maritz Loyalty Marketing and Maritz Canada are now Bond Brand Loyalty 2003 - 2004
Teleglobe 2001 - 2002
PSINet 1999 - 2001
Nortel Networks 1997 - 1999
Rogers Communications 1995 - 1997
Nortel Networks 1986 - 1995
Skills
Solution Selling, Video Conferencing, Account Management, Unified Communications, Managed Services, AV, Crestron, Selling, Business Development, Integration, Cisco Technologies, Tandberg, CRM, Strategy, Networking, Sales, Telepresence, Video, Digital Signage, Audio Conferencing, VoIP, Sound
Education
Algonquin College of Applied Arts and Technology 1995 — 1996
Certificate, Network and System Administration/Fiber Optics
Toronto School of Business 1993 — 1995
Diploma, Micro Computer Electronics
Rogers Communications March 2015 - Present
Bell January 2015 - February 2015
Emirates NBD January 2014 - November 2014
BNP Paribas March 2013 - November 2014
Kool kiddz March 2011 - April 2014
Mashreqbank July 2011 - March 2013
Barclays October 2010 - July 2011
National Bank of Abu Dhabi September 2005 - October 2010
Bibliotheca Alexandrina June 2009 - March 2010
Skills
Management, Team Leadership, Teamwork, English, Banking, Loans, Financial Analysis, Negotiation, Risk Management, Research, Credit, Sales, Team Management, Strategic Planning, Customer Satisfaction, Operations Management, Analysis, Business Analysis, Corporate Finance, Microsoft Office, Trade Finance, Finance
Education
Arab Academy for Science, Technology and Maritime Transport 2011 — 2013
Master of Business Administration (M.B.A.), Banking, Corporate, Finance, and Securities Law, December 2013
Arab Academy for Science, Technology and Maritime Transport 2005 — 2009
Good, Finance
College saint marc 1991 — 2005
High School diploma with French certificate
McGill University
Master’s Degree, Accounting and Finance, Diploma in Accounting with CPA degree
Denilson October 2014 - Present
Rogers Communications July 2014 - March 2015
Croomer April 2014 - October 2014
Bonaparte Impress April 2013 - January 2014
Social Media Icon May 2013 - July 2013
Skills
Social Media, Event Planning, Entrepreneurship, Teamwork, Customer Service, Advertising, Creative Writing, Social Networking, Event Management, Management, Facebook, Time Management, Marketing, Project Management, Ruby on Rails, Report Writing, Public Speaking, Public Relations, Marketing Communications, Social Media Marketing, Online Marketing, Online Advertising, Marketing Research, Real Estate Investor, Sales, Web Design, Community Outreach, Team Leadership, Fundraising, Leadership, Market Research, Networking, Email Marketing, Digital Marketing, Brand Development, Marketing Strategy, SEO, Lead Generation, Start-ups
Education
University of Ottawa / Université d'Ottawa 2010 — 2014
Bachelor's Degree, Bachelor of Commerce - Marketing
École secondaire catholique Béatrice-Desloges 2009 — 2010
High School Diploma
Algonquin College of Applied Arts and Technology 2014 — 2014
Computer Engineering Technology – Computer Science (Software engineers and designers)
Carleton University 2015 — 2017
Master’s Degree, Technology Innovation Management
RBC October 2014 - Present
TD October 2013 - June 2014
BMO 2011 - 2013
Canada Revenue Agency 2008 - 2010
BMO 2005 - 2008
BMO 2004 - 2005
Dell 2003 - 2004
Rogers Communications 2002 - 2003
Skills
Analytical skills,..., Customer Service, Compliance, Financial Risk, Key Performance..., Loans, Negotiation, Bookkeeping, E-Learning, Social Networking, Research, Data Analysis, Fraud Detection, Forecasting, Credit, Analysis, Credit Risk, Relationship Management, Financial Analysis, Banking, Management
Education
Sheridan College
Accounting
Algonquin College of Applied Arts and Technology
Computer System Technician
Manulife Financial November 2014 - Present
Rogers Communications October 2007 - May 2012
Rogers Communications July 2005 - October 2007
Rogers Communications February 2003 - July 2005
96.7 CHYM FM December 2001 - July 2005
Skills
Differentiated..., Lesson Planning, English, Adult Education, Coaching, Customer Service, Microsoft Office, Visio, Prezi, Microsoft Excel, Microsoft Word, Training Delivery, Adolescent Literacy, Elementary Education, Report Writing, Student Development, Professional..., Presentation Development, Instructional Design, Sales, Call Centers, Training, Team Leadership, Needs Analysis, Teaching, Curriculum Design, Analysis, Administration, Employee Training, Customer Experience
Education
Conestoga College 2013 — 2014
Human Resources Management/Personnel Administration, General, Human Resources Management/Personnel Administration, General
D'Youville College 2009 — 2010
Master of Science (M.Sc.), Adolescence Education
Athabasca University 2005 — 2009
Bachelor of Arts (B.A.), Communications
University of Waterloo 2005 — 2006
History
Conestoga College 1996 — 1999
Ontario College Diploma, Broadcast Journalism
St. David C. S. S.
Servus Credit Union 2012 - Present
LG Electronics Canada Inc. 2008 - 2011
CDI College 2006 - 2007
Rogers Communications 2002 - 2004
Sprint Canada 2000 - 2001
Sprint Canada, C1 Communications, PSI-Net 1999 - 2000
Telus 1997 - 1999
Skills
Marketing Strategy, Product Management, Program Execution, Market Research, Strategy, Telecommunications, Marketing Communications, B2B, Leadership, Marketing, Account Management, Strategic Planning, Sales, Product Marketing, Retail, Sales Operations
Education
Arizona State University
MBA
University of Alberta
BA
Dr. Francis Dental Clinic June 2014 - Present
Rogers Communications August 2006 - November 2010
Alpha High School September 2007 - April 2009
Kish Institute of Science and Technology September 2004 - January 2006
Skills
Microsoft Office, Microsoft Excel, Healthcare, Analysis, Data Analysis, Teamwork, Time Management, PowerPoint, Microsoft Word, Team Leadership, Public Speaking, Leadership, Teaching, Research, Dental Care, Prosthodontics, Dentistry, Endodontics, Dental Surgery, Cosmetic Dentistry, Periodontics, Restorative Dentistry
Education
University of Toronto 2010 — 2014
Doctor of Dental Surgery
York University 2007 — 2010
Biology
Alzahra University 2002 — 2006
Bachelor's Degree, English Literature
Rogers Communications June 2010 - Present
NBC Universal March 2009 - May 2010
Rowntree Enterprises April 2007 - March 2009
Red Flag Deals July 2005 - March 2007
Seneca College of Applied Arts and Technology June 2004 - August 2004
Advoca October 1999 - March 2002
Skills
Digital Media, Content Management, Video, Transcoding, New Media, Technology Solutions, Xbox, Multimedia, Project Management, Product Development, Digital Distribution, Analytics, Workflow Management, Digital Strategy, Television, Operations Management, Competitive Analysis, Technology Integration, Advertising, User Experience, Human Computer..., Digital Video, Enterprise Software, Information Architecture, Product Management
Education
Harvard University 2013 — 2015
Masters Degree in Information Technology, Digital Media
Athabasca University 2008 — 2013
Bachelor Degree in Professional Arts, Communications Studies with Honours
Seneca College of Applied Arts and Technology 2003 — 2004
Diploma, Digital Media Technical Production with Honours
Seneca College of Applied Arts and Technology 2001 — 2003
Diploma, Computer Programming with Honours
Sir Norman Bethune Collegiate 1996 — 2001
High School Diploma
Shaw Communications November 2012 - Present
Shaw Communications October 2011 - November 2012
Shaw Communications January 2007 - October 2011
Rogers Communications September 2001 - August 2007
Skills
Telecommunications, Management, Leadership, Team Leadership, Sales, Wireless, Analysis, Direct Sales, Solution Selling, Account Management, Change Management, Customer Experience, Sales Process, Unified Communications, Business Analysis, Salesforce.com, Product Management, Sales Operations, Policy Analysis, CRM, MPLS, Call Center, Networking, Telephony, Mobile Devices, Managed Services, New Business Development, PRI, Long Distance, Business Development, B2B, Requirements Analysis, Requirements Gathering, Community Organizing, Business Process..., Process Modeling, SalesForce
Education
Athabasca University 2011 — 2015
Masters of Integrated Studies, Political Science
University of Calgary 2005 — 2009
BA Arts, Political Science
Real Time Data Modeling (RTDM) May 2013 - Present
Rogers Communications October 2014 - September 2015
STAPLES Canada May 2011 - May 2013
Verizon Business April 2010 - May 2011
Glentel June 2008 - December 2009
Hewlett-Packard May 2004 - June 2008
IBM Canada May 2001 - May 2004
Metafore March 1998 - May 2001
Future Shop 1995 - 1998
Skills
Strategy, Sales Management, Sales Operations, Management, Leadership, Team Leadership, Cross-functional Team..., Project Management, P&L Management, Operations Management, Strategic Partnerships, Go-to-market Strategy, Change Management, Strategic Planning, Executive Management, Solution Selling, Selling, New Business Development, Channel Management, CRM, Strategy Development, Marketing Strategy, Sales Process, Business Strategy, Channel Partners, Business Management, Direct Sales, Business Development, Sales, Consultative Selling, Team Building, Coaching, B2B, Managed Services, Professional Services, Enterprise Software, Salesforce.com, Account Management, Lead Generation, Telecommunications, SaaS, Networking, Security, Key Account Management, Marketing, Product Marketing, Vendor Management, Competitive Analysis, Cloud Computing, Retail
Education
PMI Institute
PMP (In Progress), Project Management
Athabasca University 2010 — 2013
Executive MBA, MBA
"Al. I. Cuza" University, Iasi, Romania 1990 — 1994
BA, Elementary Education and Teaching
Dance with TLC May 1996 - Present
Rogers Communications June 2007 - August 2011
Rogers Communications August 2006 - August 2011
Rogers Communications March 2011 - April 2011
Rogers Communications September 2008 - September 2009
CBC Television - Living in Ottawa February 2007 - June 2008
Skills
Ballroom Dancing, Social Media, Accounting, Television, Entertainment, Ballroom Dance, Video Editing, Video Production, Media Relations, Video, Social Networking, Public Speaking, Event Management, Marketing Communications, Voice Over, Public Relations, Marketing, Acting, Commercials, Broadcast, Creative Direction, Radio Broadcasting, Online Marketing, Music, Publicity, Theatre, Radio, Producing, Press Releases, Event Planning, Film Production, Film, Social Media Marketing, Advertising, Comedy, Final Cut Pro, New Media, Fashion, Storytelling, Online Advertising, Improvisation, Broadcast Television, Dance, Blogging, Facebook, Videography, Editing, Journalism, Voice Acting, Digital Media
Education
Algonquin College of Applied Arts and Technology 1992 — 1995
Carleton University 1989 — 1991
AVG Technologies November 2014 - Present
Rogers Communications January 2009 - July 2014
Sun Media August 2008 - December 2008
Dell November 2005 - April 2008
Bell Canada June 2004 - April 2005
Bell Canada March 2000 - May 2004
US Army October 1990 - June 1998
Skills
Volume Manager, Pre-sales Technical..., Sales Management, Veritas Volume Manager, Troubleshooting, Program Management, Telecommunications, Pre-sales, Technical Support, Call Center, Team Leadership, Leadership, Change Management, Management, Vendor Management, Process Improvement, Account Management, Administration, Analysis, Business Analysis, CRM, Business Process..., Call Centers, Cloud Computing, Coaching, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, IT Management, IT Service Management, ITIL, Integration, Marketing, Mobile Devices, Networking, Outsourcing, Performance Management, Project Management, Project Planning, Quality Assurance, Sales, Security, Software Documentation, Service Delivery, Solution Selling, Team Building, Team Management, Training
Education
Algonquin College of Applied Arts and Technology 2013 — 2014
Broadcasting – Radio School of Media & Design
State University of New York - System 1992 — 1994
Associate, Psychology
SKILLSdox Inc. September 2014 - Present
Applied Electronics Limited February 2014 - September 2014
iPal Interactive Learning, a Knightsbridge Company May 2012 - September 2013
Pilates Space October 2011 - May 2012
Rogers Communications June 2008 - May 2011
Primus Telecommunications Canada Inc September 2001 - June 2008
Skills
Interdepartmental..., Administration, Event Management, Teamwork, Data Compilation, Contract Management, Administrative Support, Purchasing, Sales Support, Coordination, Customer Service, Social Media, Outlook, PowerPoint, Word, Microsoft Office, Excel, Event Planning, Research, Documentation, Scheduling, Market Research, Process Improvement, Editing, System Administration, Microsoft Excel, Software Documentation, Sales Operations, Leadership, Administrative..., CRM, Recruiting, Social Networking, Microsoft Word, Administrative...
Education
Algonquin College of Applied Arts and Technology 2005 — 2012
Creative Arts
Cambrian College 1997 — 1998
Graphic Design
Carleton University 1996 — 1997
Public Administration
Rogers Communications
Skills
Telecommunications, Wireless, Customer Experience, Vendor Management, Team Leadership, VoIP, Project Management, IP, Cross-functional Team..., Process Improvement, Customer Service, Business Analysis
Education
Algonquin College of Applied Arts and Technology
RBC August 2014 - Present
Moveable Online May 2013 - July 2014
Moveable Online July 2012 - May 2013
Rogers Communications September 2011 - July 2012
Grapes Technologies April 2009 - September 2011
element^n August 2009 - July 2011
element^n August 2007 - July 2009
element^n October 2006 - August 2007
Zain Bahrain September 2004 - October 2006
Skills
Software Engineering, User Research, Software Design, User Experience, Business Analysis, Functional Analysis, Information Architecture, User Interface Design, Interaction Design, Wire Framing, Agile Methodologies, Scrum, User-centered Design, E-commerce, Web Development, Mobile Devices, Agile Project Management, Usability, Web Applications, Usability Testing
Education
American University of Beirut 2000 — 2004
Bachelor of Engineering, Computer and Communications Engineering
International College 1985 — 2000
Baccalaureate, Experimental Sciences
Rogers Communications October 2013 - Present
Rogers Communications October 2012 - Present
Primus Telecommunications Canada Inc. June 2010 - October 2012
Sigma Software Solutions April 2010 - June 2010
ICTC - IWES Program March 2010 - May 2010
PLDT Global Corporation October 2005 - November 2009
PLDT Global Corporation November 2004 - July 2005
PLDT Global Corporation March 2003 - October 2004
Philippine Long Distance Telephone Company December 1997 - February 2003
Philippine Long Distance Telephone Company June 1991 - November 1997
Skills
Telecommunications, VoIP, GSM, Network Design, SDH, Troubleshooting, Project Management, Transmission, Cross-functional Team..., Project Planning, Mobile Devices, Testing, Management
Education
Humber College 2010 — 2010
Project Management Professional Certification Preparatory Course
ICTC - IWES Program 2010 — 2010
Ateneo de Manila University 2006 — 2006
Applied Project Management
De La Salle University 1995 — 1997
MBA, Management
Mapua Institute of Technology 1986 — 1991
BS ECE, Electronics and Communciations Engineering
St. Joseph's Academy
Converge Communications, Inc. July 1994 - Present
Warm Springs Telecom 2010 - 2012
Sparling 2004 - 2006
W&H Pacific 2001 - 2004
Reflex Communications 1999 - 2001
GST Telecom 1995 - 1999
FirstLink Communications 1993 - 1995
Jones Cable 1991 - 1993
County Cable (United Kingdom) 1989 - 1991
Rogers Communications 1981 - 1989
Skills
Wireless, Project Management, Team Building, Telecommunications, Start-ups, Editing, Public Speaking, Strategic Planning, Multimedia, New Business Development, Marketing Strategy, Management, Technical Writing, Optical Fiber, VoIP, IT Management, Broadband, Team Leadership, Thought Leadership, Leadership, Project Planning, Mergers, Business Development, Strategy, Metro Ethernet, Product Marketing, Marketing Communications, Product Management, TDM, Telephony, PRI, Direct Sales, DSL, Mergers & Acquisitions, Networking, Business Strategy, Internet Services, T1, SIP Trunking, Co-location, DS3, Program Management, Strategic Partnerships, Carrier Ethernet, Managed Services, Hosted Services
Education
Antioch College 1974 — 1977
BA, Communications
Verde Valley School 1970 — 1973
Rogers Communications April 2015 - Present
Rogers Communications November 2012 - April 2015
Rogers Communications September 2009 - November 2012
Rogers Communications November 2006 - September 2009
University of Waterloo January 2003 - December 2006
Skills
Business Analysis, Analysis, Planning, Problem Solving, Business Strategy, Team Leadership, Telecommunications, Wireless, Budgets, Business Process..., Management Accounting, Project Planning, Financial Analysis, Business Process, IT Strategy, Leadership, Finance
Education
Wilfrid Laurier University 2011 — 2014
Master of Business Administration (M.B.A.)
Aston University 2001 — 2003
Master, Research of Photonic Networks
University of Essex 1997 — 2001
BEng, Telecommunications Engineering
York University - Schulich School of Business
Rogers Communications March 2015 - Present
Deloitte August 2013 - March 2015
Canadian Federation of Independent Business June 2012 - August 2013
Canadian Federation of Independent Business November 2010 - May 2012
Canadian Federation of Independent Business January 2009 - October 2010
Canadian Federation of Independent Business July 2007 - December 2008
Commercial Solutions Inc. April 2005 - June 2007
Skills
Organizational..., Leadership, Recruiting, Change Management, Training, Policy, Personnel Management, Human Resources, Analysis, Strategic Communications, Business Analysis, Project Management
Education
University of Toronto 2013 — 2017
Master's degree, Human Resources
Athabasca University
Honours Degree, Business Management with a Major in Human Resources
Humber College
Diploma, Business Administration
Rogers Communications September 2013 - Present
Glentel February 2013 - September 2013
Rogers Communications January 2012 - February 2013
FactSet Research Systems December 2010 - June 2011
FactSet Research Systems June 2010 - December 2010
European Chamber of Commerce of the Philippines April 2009 - June 2009
Skills
Research, Sales, Quality Assurance, Microsoft Office, Analysis, Microsoft Excel, Team Leadership, Customer Service, Data Analysis, Financial Analysis, PowerPoint, Microsoft Word, Technical Writing, Strategic Planning, Project Management, Leadership, Business Development, Time Management, Market Research
Education
Ateneo de Manila University 2006 — 2010
Bachelor of Arts, European Studies (Business)
Rogers Communications April 2011 - Present
Roche Bobois March 2007 - March 2011
Skills
Sales, Sales Presentations, B2B, Team Leadership, Contract Negotiation, Telecommunications, Account Management, Customer Experience, Direct Sales, Management, Strategy, Mobile Devices, Solution Selling, Wireless, Sales Process, Sales Management, Selling, Salesforce.com, M2M, Face to Face Sales, Leadership, New Business Development, CRM, Strategic Planning, Project Management, Managed Services, Consulting, Sales Operations, Networking, Customer Satisfaction, Business Development, Integration, Business Strategy
Education
Algonquin College of Applied Arts and Technology
Rogers Communications April 2015 - Present
Rogers Communications June 2011 - Present
Rogers Communications November 2008 - June 2011
Skills
Customer Experience, Customer Retention, Call Center, Customer Satisfaction, Telecommunications, Vendor Management, Customer Service, Direct Sales, Team Leadership, B2B, Sales, Account Management, Call Centers, Wireless, Solution Selling, Sales Operations, Project Management, Management, Salesforce.com, CRM, Cross-functional Team..., Mobile Devices, Sales Management, Sales Process, Leadership, Strategic Partnerships, Product Management, Cold Calling, Business Development, Selling, Marketing, Team Building, Sales Presentations
Education
Algonquin College of Applied Arts and Technology 2004 — 2005
Law Clerk
Rogers Communications April 2011 - Present
University of Montreal January 2008 - Present
iBwave Solutions Inc. October 2010 - April 2011
Superclick, Inc. August 2007 - October 2010
Concordia University May 2004 - April 2006
Skills
Testing, Simulations, LTE, RF, Wireless, GSM, UMTS, RF Engineering, CDMA, HSPA, Cellular Communications, WiMAX, 3G, WCDMA, 4G, Telecommunications, WiFi, Wireless Networking, Communications Audits, Network Design, Microwave, Network Optimization, Optimization, Troubleshooting, Ethernet, Embedded Systems, Routers, Switches, Transmission
Education
Université de Montréal - Ecole polytechnique de Montréal 2008 — 2010
Ph.D., Wireless Telecommunications
Concordia University 2004 — 2006
M.A.Sc., Wireless Telecommunications
Arab Academy for Science, Technology and Maritime Transport 1998 — 2003
B.Eng., Electronics and Telecommunications
Epocal March 2015 - Present
Rogers Communications August 2010 - August 2014
Rogers Communications April 2009 - August 2010
Rogers Communications December 2008 - April 2009
The Source by Circuit City October 2003 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Exchange, Training, Management, Financial Accounting, Analytics, Cost Reporting, Customer Service, Customer Satisfaction, Sales, Sales Management, Wireless, Coaching, Inventory Management, Call Center, Customer Experience, Teamwork, Retail, Telecommunications, Direct Sales, Merchandising, Loss Prevention, Cellular Communications, Avaya, PowerPoint, Access, Wireless Broadband, Blackberry, Visual Merchandising, Store Management, Call Centers
Education
Algonquin College of Applied Arts and Technology 2012 — 2013
Certificate, Forensic Accounting and Fraud Investigations
Algonquin College of Applied Arts and Technology 2009 — 2011
Diploma, Business Accounting
Rogers Communications January 2015 - Present
Hewlett-Packard October 2013 - November 2014
TRADER Corporation June 2010 - October 2013
Skills
Informatica, Business Objects, Microsoft SQL Server, Oracle, Unix, Linux, Windows Server, Crystal Reports, BO Web Intelligence, Problem Management, Incident Management, Change Management, Data Warehousing, Analytics, SEM, SEO, Mobile Marketing, Management, Technical Support, Customer Service, Online Marketing, Google Adwords, Digital Marketing, Salesforce.com, Account Management, CRM, Leadership, Time Management, Learning Quickly, Multi Tasking
Education
Anna University 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science
St. John's English school & Junior College 1996 — 2001
High School, Computer Science
CGI November 2008 - Present
Rogers Communications February 2007 - November 2008
RCI February 2007 - November 2008
Rogers Communications 2007 - 2008
CGI 2001 - 2007
Bell Canada March 2000 - February 2002
Bell 1978 - 2000
Skills
Business Intelligence, Program Management, Customer Satisfaction, Professional Services, IT Service Management, Business Analysis, Change Management, Enterprise Architecture, Business Process, ITIL, Strategy, Team Leadership
Education
American University 2002 — 2004
Master of Science (M.Sc.), Organizational Behavior Studies
University of Toronto 1975 — 1979
Bachelor's degree
Rogers Communications May 2014 - Present
Leonardo Times September 2012 - Present
Skills
Matlab, Catia, LaTeX, Microsoft Excel, Microsoft Word, Astronomy, Astrophysics, Aeronautics
Education
Ryerson University 2014 — 2016
Master's Degree, Aerospace, Aeronautical and Astronautical Engineering
Delft University of Technology 2011 — 2013
Bachelor's degree, Aerospace, Aeronautical and Astronautical Engineering
American University in Dubai 2010 — 2011
Engineering
Rogers Communications September 2013 - Present
Rogers Communications January 2012 - Present
Rogers Communications April 2009 - January 2012
Rogers Communications September 2007 - April 2009
Skills
Customer Service, Training, Telecommunications, Customer Satisfaction, Call Center, Talent Acquisition, Customer Retention, Customer Experience, Performance Management, Team Leadership, Direct Sales, Wireless, Coaching, Mobile Devices, Process Improvement, Sales, Project Planning, Call Centers, Recruiting, Interviews, Recruitment Advertising, Screening, Analysis, Management, Employee Training, Employee Engagement, CRM, Team Management, Employee Relations, Hiring, Talent Management, Human Resources, Training Delivery, Technical Recruiting, Taleo, Job Descriptions, Building Relationships, Onboarding, Workforce Planning
Education
Algonquin College of Applied Arts and Technology 2007 — 2009
Diploma, Law
Immaculata High School Ottawa Ontario 2000 — 2005
High school
Ashcroft Homes January 2012 - Present
National Capital Commission May 2010 - August 2010
Rogers Communications February 2008 - August 2009
TerraChoice January 2007 - April 2007
Public Service Commission of Canada May 2006 - November 2006
Canadian Heritage August 2005 - December 2005
Skills
Market Research, Urban Planning, Research, Project Planning, Analysis, Management, Policy, Proposal Writing, Sustainability, Marketing, Sustainable Development, Land Use Planning, Public Speaking, Report Writing, Community Development, Contract Management
Education
McGill University 2009 — 2011
M.U.P., Urban Planning
Carleton University 2008 — 2008
Workshop in urban studies and historical conservation
Audencia Nantes Ecole de Management 2007 — 2007
Erasmus Exchange Program, Marketing
University of Ottawa / Université d'Ottawa 2004 — 2007
B. Com, International Management
Rogers Communications June 2011 - Present
Ubisoft January 2010 - August 2010
Ernst & Young August 2006 - January 2009
Grameen Foundation June 2006 - September 2006
Skills
Business Process..., Finance & Performance..., Change Management..., Total Quality Management, Strategic Planning, Human Capital Strategy..., Change Management, Performance Management, Management, Finance, Human Capital, Financial Accounting, Financial Modeling, Management Consulting, Internal Audit, Financial Analysis, Risk Management, Cross-functional Team..., Strategy, Analysis, Business Process, Leadership, Project Planning, Process Improvement, TQM, Budgets, Business Planning
Education
McGill University 2010 — 2011
Certificate, Six Sigma
Concordia University 2009 — 2010
MBA, Strategy and Finance
American University of Beirut 2003 — 2006
Bachelor's Degree
Mercy Health Partners October 2005 - Present
Rogers Communications July 2000 - February 2006
Canadian Diabetes Association June 2000 - July 2000
American University of Beirut June 1996 - June 2000
Skills
Microsoft Word, Microsoft Excel, Payroll, Scheduling Management, Medical Terminology, Registration Services, Coordinators, Public Relations, Data Entry, Food Service, Insurance, Budgets, Coaching, Customer Satisfaction, Customer Service, Healthcare, Healthcare Management, Hospitals, Leadership, PowerPoint, Teamwork, Training, Public Health, Data Analysis, Team Building, Software Documentation, Community Outreach, Public Speaking, Team Leadership
Education
Ryerson University 2000 — 2003
Bachelor's degree, Public Relations/Image Management
American University of Beirut 1997 — 1999
Bachelor of Arts (B.A.), Psychology
Rogers Communications June 2009 - May 2015
Subway Developments 2000 Inc. July 2006 - September 2008
7-Eleven Canada Inc. 2002 - 2006
Mac's Convenience Stores Inc. 1999 - 2002
Pyramid Property Investments Ltd. 1987 - 1999
Skills
Contract Negotiation, Wireless, Telecommunications, Negotiation, Strategic Planning, Project Management, Cross-functional Team..., Customer Service, Team Building, Team Leadership, Project Planning, Vendor Management, Program Management, LTE, Product Marketing, Market Research, Site Acquisition, Real Estate Negotiating, Revenue Generation, Real Estate Valuation, Obtaining Municipal..., Budget Management, Management, Real Estate Development, Leadership
Education
Aspen University
Master of Business Administration (MBA)
Langara College
Real Estate Appraisal Program
Rogers Communications July 2015 - Present
Rogers Communications July 2014 - July 2015
Rogers Communications May 2013 - July 2014
Rogers Communications April 2011 - May 2013
Rogers Communications Inc. May 2002 - April 2011
Sun Life Financial August 2001 - January 2002
DMTI Spacial May 2000 - September 2000
Ministry of Natural Resources June 1998 - September 1998
Eurosal Inc January 1997 - May 1998
Skills
Call Center, Blackberry, Troubleshooting, Avaya, Telephony, Routers, FTP, Computer Hardware, Cabling, Switches, DNS, TCP/IP, DHCP, IVR, VoIP, Wireless, XP, Telecommunications, Windows, Customer Satisfaction, Customer Experience, iPhone, Windows Phone, Android, iPhone Support, Symbian, Call Centers, Networking, Mobile Devices, Contact Centers
Education
Educated by Life 2015 — 2015
Athabasca University 2012 — 2015
Business Administration and Management, General
Memorial University of Newfoundland (NB) 2008 — 2009
Business
York University 2000 — 2002
Digital Animation
Seneca College of Applied Arts and Technology 1999 — 2002
4 Year Honors Diploma, Computer Networking
RjR Innovations September 2015 - Present
Plum Holdings Inc July 2013 - Present
Yellow Media February 2014 - September 2015
Smartcell May 2012 - July 2013
Rogers Communications February 2005 - May 2012
Russel Standard Condo Corporation #34 June 2008 - January 2011
Bata April 2003 - February 2005
Skills
B2B, Real Estate, Sales Management, New Business Development, Management, Sales Operations, Account Management, Sales, Selling, Customer Service, Direct Sales, Leadership, Retail, Contract Negotiation, Telecommunications, Team Leadership, Sales Presentations, Cold Calling, Customer Retention, Customer Satisfaction, Entrepreneurship, Networking, Sales Process, Wireless, Solution Selling, Customer Experience, Salesforce.com, Business Development
Education
Algonquin College of Applied Arts and Technology 2002 — 2004
N/A, Business Administration
Institute of Canadian Bankers
Finance
Rogers Communications January 2013 - Present
TCS March 2010 - Present
CenturyLink July 2010 - December 2012
Skills
AngularJS, Java, JavaScript, jQuery, Struts, Spring MVC, Bootstrap, CSS
Education
Anna University 2005 — 2009
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
S.B.O.A 1993 — 2005
WJLA-TV September 2015 - Present
CNN May 2014 - Present
Rogers Communications November 2012 - November 2013
Tribune Company October 2010 - October 2012
FOX 25 News 2008 - September 2010
WFAA-TV February 2006 - March 2008
KJCT News 8 September 2004 - February 2006
NBC News July 2004 - September 2004
NBC News August 2002 - December 2002
Skills
Writing, Storytelling, Stories, Editing, Broadcast, Field Producer, Sports Writing, News Writing, News Anchoring, Anchoring, Anchors, Journalism, Producing, Breaking News, Television, Broadcast Television, Interviews, Social Media, Broadcast Journalism, Sports, Blogging, Radio Host, Adobe Audition, Media Relations, Multimedia, Voice Over, Copy Editing, Field Producing, Avid, Video Editing, ENPS, Video Production, Field Production
Education
Arizona State University 2000 — 2004
Bachelor of Arts
American University 2002 — 2003
Journalism Semester
Marriott Hotels February 2015 - Present
The SPA Retreat Boutique Hotel February 2014 - February 2015
The Canadian Golf and Country Club September 2013 - August 2014
Rogers Communications June 2010 - February 2014
The Fairmont Jasper Park Lodge May 2013 - September 2013
Exel Contracting Inc. July 2011 - September 2011
Skills
Customer Service, Telecommunications, Sales, Team Leadership, Project Management, Microsoft Office, Leadership, Microsoft Excel, New Hotel (Property..., e-GDS (Channel Manager), Employee Training
Education
Algonquin College of Applied Arts and Technology 2012 — 2016
Bachelor's degree, Hospitality and Tourism Management
Rogers Communications November 2014 - Present
COMsolve Inc. August 2014 - Present
Experteers Corp. April 2013 - May 2014
Bell Canada December 2012 - May 2014
VIVA April 2008 - September 2012
Vision International April 2005 - February 2008
Tareq Company August 2000 - March 2004
Skills
Quick learner,..., Innovative Problem..., Team Leader, Project Management, Communication and..., Negotiation and Planning, Business Analysis and..., Project Planning, LTE, 3G, Telecommunications, Negotiation, Business Analysis, Analysis, Management, MapInfo, UMTS, BSS, Leadership, Mobile Devices, TEMS, GSM, Wireless, WCDMA, RF, Cellular Communications, Networking, Network Optimization, Microwave, VAS, HSPA, Integration, RAN
Education
University of Toronto 2014 — 2014
Certificate of Business Analysis, Business, Management, Marketing, and Related Support Services
Kuwait University 2007 — 2012
Master of Business Administration (MBA), Finance
Kuwait University 2000 — 2005
Master's degree, Electrical Engineering / Wireless Communications
Arab Academy for Science, Technology and Maritime Transport 1996 — 2000
Bachelor's degree, Communications and Electronics Engineering
Valeant Canada Consumer Products April 2013 - Present
Swiss Natural, a division of Valeant Pharmaceuticals International, Inc. January 2006 - March 2013
Timex Canada May 1993 - January 2006
Rogers Communications 1989 - 1993
Skills
SAP Super User, EDI Management, Team Leadership, Order Management, Customer Service..., Building Relationships, Performance Management, Bilingual, Change Management, Continuous Improvement, Statistical Reporting, Performance Reporting, Customer Experience, Leadership, Social Media, Social Networking, International Relations, Business Strategy, Forecasting, Account Management, Customer Satisfaction, Sales Management, Negotiation, Team Building, Direct Sales, Recruiting, Cross-functional Team..., P&L Management, Sales Operations, Management, Inventory Management, Retail, Key Account Development, Demand Planning, Competitive Analysis, Consumer Products, FMCG, Merchandising, Grocery, EDI, Nielsen
Education
Algonquin College of Applied Arts and Technology
Broadcasting Radio Television
Durham College
Business Administration
École secondaire Étienne-Brûlé
Rogers Communications September 2013 - Present
Rogers Communications May 2012 - September 2013
Rogers Communications May 2011 - May 2012
Transcom February 2008 - May 2011
Starbucks 2004 - 2008
Skills
Team Leadership, Customer Experience, Social Media, Social Media..., Social Media Analytics, Social Media Outreach, Online Moderation, Powerful Communicator, Telecommunications, Media & Entertainment, Facebook, Twitter, Analytic Thinking, Teamwork, Customer Retention, Technical Support, Highly Adaptive, Service Delivery, Mobile Devices, Contact Centers, CRM, Leadership, Management
Education
Athabasca University 2014 — 2018
Bachelor of Commerce (B.Com.)
Laura Secord Secondary School 2000 — 2005
Novo Management Consultants June 2014 - Present
Saudi Telecom Company June 2013 - June 2014
MCI November 2011 - December 2012
Saudi Telecom April 2010 - November 2011
Rogers Communications August 2008 - March 2010
Cable & Wireless Jamaica January 2008 - July 2008
Rogers Communications July 2003 - December 2007
Oskar June 1999 - May 2001
Cesky Mobile & Mobifon (both now Vodafone) 1997 - May 2001
Mobifon (Now Vodafone) 1997 - 1999
Skills
Product Marketing, Marketing Strategy, Multi-channel Marketing, Start-ups, Sales Operations, Retail, Project Planning, Product Management, Telecommunications, Customer Experience, Segmentation, Wireless, Mobile Devices, B2B, Customer Retention, Marketing Management, Customer Acquisition, Mobile Technology, Cross-functional Team..., Business Strategy, Leadership, Strategy, Sales Process, Product Development, Sales Management, Channel Partners, Management, Marketing, Business Planning, Direct Sales, Pricing, Sales, Competitive Analysis, Integrated Marketing, Program Management, Strategic Partnerships, Strategic Planning, Go-to-market Strategy, CRM, Advertising, Solution Selling, Business Development, Marketing Communications, B2B Marketing, Team Leadership, Team Management, Project Management, Consulting, Business Analysis
Education
The University of Edinburgh 2013 — 2016
Master's Degree
Thunderbird School of Global Management 1988 — 1989
MBA
Arizona State University 1986 — 1988
BS
Grand & Toy January 2015 - Present
LD Photography August 2011 - Present
Enterprise Rent-A-Car November 2014 - December 2014
Enterprise Rent-A-Car September 2014 - December 2014
Enterprise Rent-A-Car November 2013 - November 2014
Rogers Communications July 2013 - November 2013
Flight Centre September 2012 - July 2013
AZ Wireless July 2011 - August 2012
Algonquin College September 2011 - March 2012
Department of National Defence September 2011 - December 2011
Skills
SAP, Procurement, Government Procurement, ABAP, Sales Management, Direct Sales, Research, Market Research, Microsoft Office, Blackberry, Staff Training, Telecommunications, Team Building, Team Motivator, Problem Solving, Creative Problem Solving, Strategic Planning, Business Planning, MS Project, Project Planning, Project Implementation, MMS, RQ4, SAP R/3, SAP MM, Modeling, Inventory Management, Sales, Program Management
Education
Algonquin College of Applied Arts and Technology 2009 — 2012
Bachelor of Applied Business, e-Business and Supply Chain Management
Athabasca University 2011 — 2011
Entrepreneurship, Entrepreneurship/Entrepreneurial Studies
Total E Integrated August 2009 - Present
Specialty Fashion Group April 2007 - September 2008
Rogers Media - 680News January 2007 - April 2007
Rogers Communications September 2006 - December 2006
Skills
HTML, Social Media, Copywriting, CSS, Editing, SEO, Photoshop, Graphic Design, Web Design, Radio, Journalism, Microsoft Office, InDesign, PowerPoint, Dreamweaver, Illustrator, Online Marketing, Customer Relations, Email Marketing, CMS, Flash, Word, Press Releases, Video Editing, Blogging, Social Media Marketing, Social Networking, Excel, Public Relations, Customer Service, Media Relations, Digital Marketing, DotNetNuke, CRM, PhoneGap, PhoneGap Build, Google Analytics, Marketing, Website Development
Education
University of Waterloo
Social Media for Business Performance Certificate (Currently Enrolled)
Athabasca University
Communication and Media Studies
Humber College 2009 — 2009
Certificate, Graphic Design for Print and Web
Humber College 2004 — 2007
Advanced Journalism Diploma, Journalism - Print and Broadcast
Mogo May 2015 - Present
Management Consulting - CX & Contact Center March 2014 - April 2015
Best Buy Canada September 2012 - March 2014
Rogers Communications December 2010 - August 2012
Rogers Communications June 2008 - December 2010
Fido Solutions September 2006 - June 2008
ADP 2005 - 2006
Hutchison 3G 2003 - 2005
Skills
Call Center Operations..., Strategic Outsourcing, Cross Functional..., Business Communications, Business Acumen, Recruitment/Retention, Developing Talent, ROI Accountability, Change Leadership, Telecommunications..., Leadership, Leadership Development, Call Center, Change Management, Cross-functional Team..., Outsourcing, Call Centers, Management, Sales, Customer Experience, Customer Satisfaction, Telecommunications, Time Management, Team Leadership, Strategy, Operations Management, Customer Service, Project Management, Business Strategy, Team Management, Program Management, Recruiting, Training, E-commerce, Customer Retention, Enterprise Software, B2B, Wireless, Sales Management, Performance Management, Contact Centers, Customer Experience..., CRM, Vendor Management, Workforce Management, Account Management, Employee Training, Sales Operations, Business Process..., Coaching
Education
Management and Strategy Institute, LLC. 2013 — 2014
Six Sigma Lean Professional (SSLP)™, Project Management
Aspen University 2014 — 2016
Master of Business Administration (MBA), Information Management, Currently ongoing
Indira Gandhi National Open University 2000 — 2003
Bachelor's degree, Information Technology
University of Delhi 2000 — 2003
BA (Honors), English (Literature)
LORD ELGIN HOTEL October 2011 - Present
University of Ottawa Health Services - Service de santé de l'Université d'Ottawa July 2011 - Present
Rogers Communications February 2008 - October 2009
Skills
Hospitality, Hotels, Hospitality Industry, Tourism, Customer Service, Food & Beverage, Resorts, Restaurants, Yoga, Music Production, Customer Relations, Fitness Training, First Aid
Education
Algonquin College of Applied Arts and Technology 2015 — 2016
Business Management and Entrepreneurship
Albert College
High School Diploma
University of Ottawa
j2 Global February 2015 - Present
Rogers Communications May 2010 - February 2015
Glentel Communications January 2007 - May 2010
Telus Mobility November 2006 - January 2007
Ottawa Hospital Ottawa Hospital Civic Campus June 2005 - September 2006
Invista Chemical Plant May 2005 - June 2005
Education
Carleton University 2006 — 2008
Bachelor, Criminology Major Minor in Law
Algonquin College of Applied Arts and Technology 2004 — 2006
Diploma, Police Foundations
Immaculata High School 2004
Rogers Communications September 2014 - Present
Rogers Communications September 1990 - August 2014
Skills
Accruals, Account Reconciliation, Journal Entries, Financial Reporting, Variance Analysis, Accounts Receivable, Accounts Payable, General Ledger, Billing, Reconciliations, Accounting, Financial Analysis, Budgeting, SOX, Intercompany, Physical Inventory, Monthly Close, Year End Close, Inventory Valuation, Oracle Reports, Oracle Discoverer, Budgets, Sarbanes-Oxley Act, Wireless, Business Analysis, Telecommunications, Customer Experience, Business Case, Cross-functional Team..., Internal Controls, Financial Accounting, Forecasting, Business Process..., Financial Modeling, Finance, Financial Forecasting, Internal Audit, Managerial Finance
Education
Kingsway College 1979 — 1982
Andrews University
Modis May 2014 - Present
NewFound Recruiting June 2013 - May 2014
Rogers Communications August 2012 - July 2013
Skills
Customer Service, Human Resources, Goal Oriented, Works well in a team, Conflict Resolution, Strategic Leadership, Organizational Behavior, IT Operations, Time Management, Interpersonal..., Recruiting, Selection, Screening, Payroll, Temporary Placement, Applicant Tracking..., Onboarding, Talent Acquisition, Technical Recruiting, Personnel Management, Interpersonal..., Interviews, Management, Leadership, Shortlisting
Education
Davenport University
Bachelor’s Degree, Honors, Business Management, Human Resources Management
Algonquin College of Applied Arts and Technology 2010 — 2013
Business Administration, Human Resources Management
Bell High School 2006 — 2010
Ontario Secondary School Diploma
Rogers Communications September 2014 - Present
Rogers Communications June 2011 - August 2014
Schulich School of Business August 2009 - June 2011
News Paper Retail Agency June 2007 - July 2009
Tech Mahindra Ltd, (f/t) September 2006 - July 2009
Skills
SDLC, Business Analysis, Testing, Telecommunications, Analysis, Project Management, Cross-functional Team..., Requirements Analysis, Process Improvement, Leadership, Business Strategy, Requirements Gathering, Program Management, Vendor Management, Business Process, Management, Strategic Planning, Product Development, Financial Analysis, Business Intelligence, Stakeholder Engagement, Product Lifecycle..., Supply Chain...
Education
Schulich School of Business, York University 2009 — 2011
Master of Business Administration, Operations Management and Information Systems, Organizational Studies
Anna University 2002 — 2006
Bachelor of Engineering (Honors), Electronics & Communication Engineering
Rogers Communications December 2013 - Present
Sharron's Boutique Plus 2004 - Present
Rogers Communications September 2011 - December 2013
USANA Health Sciences September 2010 - November 2013
Rogers Communications February 2008 - September 2011
Rogers Communications September 2005 - February 2008
Rogers Communications November 2004 - September 2005
GoodLife Fitness January 2004 - November 2004
GoodLife Fitness 2001 - 2003
Skills
Call Center, Coaching, Customer Experience, Cross-functional Team..., Performance Management, Training, Management, Program Management, Employee Engagement, Customer Satisfaction, Customer Retention, Project Management, Strategic Planning, Analysis, Sales, B2B, Customer Service, Team Building, Call Centers, Strategy, Business Planning, Business Process, CRM, Telecommunications, Team Leadership, Process Improvement, Leadership, Teamwork, Budgets, Project Planning
Education
Ecole Secondaire Le Caron 1995 — 2010
Algonquin College of Applied Arts and Technology 2001 — 2003
Human Resource Management
Rogers Communications October 2001 - Present
Rogers Communications October 2001 - Present
Poveda Learning Centre June 1986 - December 2002
Wendy's, Denny's, A & W December 1993 - October 2001
Skills
Virtual Training, Certified AchieveGlobal..., Navigational Coaching
Education
Mount Royal University 2008 — 2009
Certificates, Instructional Design & Curriculum Analysis and Adult Education
Ateneo de Manila University 1986 — 2000
MA Candidate, Education Major in Guidance & Counseling
Ateneo de Manila University 1982 — 1986
AB, Psychology
Rogers Communications April 2009 - Present
Bell Canada August 2003 - February 2009
Skills
Telecommunications, Wireless, Direct Sales, Customer Experience, Solution Selling, Account Management, Sales, B2B, Management, Customer Retention, Managed Services, Call Centers, Sales Process, VoIP, Unified Communications, M2M, New Business Development, IP, Wireless Solutions, Wireless Broadband, Mobile Solutions, Consultative Selling, Funnel Management, Hosted IP, Selling, Solutions Marketing
Education
Algonquin College of Applied Arts and Technology 2002 — 2005
Crisis Management/Human Psychology
CIBC July 2015 - Present
CIBC April 2014 - July 2015
Strandherd Medical Clinic 2012 - April 2014
Rogers Communications 2013 - 2014
Skills
Teamwork, Technical Writing, FrameMaker, PowerPoint, Proposal Writing, Healthcare, Photoshop, Adobe FrameMaker, Dreamweaver, RoboHelp, White Papers, Critical Thinking, Organizational..., Oral & Written..., Adobe Premiere Pro, Manuals, Adobe Acrobat, Editing, Premiere, Proofreading, Microsoft Office, Customer Service
Education
Algonquin College of Applied Arts and Technology 2013 — 2014
Graduate Certificate, Technical Writer
University of Ottawa 2007 — 2012
BSc Biomedical Sciences and Psychology
AquaTerra Corporation March 2015 - Present
Vodafone Romania 2012 - 2013
Rogers Communications 2007 - 2009
Acklands-Grainger 2004 - 2007
American Express 2003 - 2004
Shell 2003 - 2003
Romanian Drink Service 2002 - 2003
Philip Morris International 1999 - 2002
Interbrands 1998 - 1999
Mercury Research 1995 - 1998
Skills
Customer Experience, Telecommunications, Customer Retention, Direct Sales, Call Centers, Customer Satisfaction, Management, Team Management, Sales Operations, Key Account Management, Account Management, Mobile Devices, B2B, Sales Management, Solution Selling, Sales, Sales Process, CRM, Selling, Business Development, Forecasting, Team Leadership, Sales Presentations, Customer Service
Education
University of Petrosani, Romania 2009 — 2012
Bachelor's Degree, Business Administration and Management, General
Southern Alberta Institute of Technology 2009 — 2014
Applied Business Administration in Accounting and Information Technology
Athabasca University 2007 — 2009
Accounting and Business/Management
CERTIFIED GENERAL ACCOUNTING ASSOCIATION CANADA 2005 — 2014
Professional Designation, Accounting and Business/Management
CREDIT INSTITUTE OF TORONTO CANADA 2007 — 2009
CERTIFIED CREDIT PROFESSIONAL, CREDIT MANAGEMENT
Rogers Communications March 2013 - Present
Rogers Communications Partnership May 2009 - Present
Rogers Communications Inc. December 2008 - May 2009
Rogers Communications Inc. April 2007 - December 2008
Skills
HSPA, LTE, Provisioning, Wireless, Telecommunications, GSM, UMTS, CDMA, IVR, Edge, VoIP, OSPF, IP, SS7, Computer Network..., DSL, Technical Support
Education
AMA University 1998 — 2002
BS, Computer Science
University of Santo Tomas 1991 — 1992
BS, Electrical, Electronics and Communications Engineering
Rogers Communications September 2011 - Present
The World Bank December 2010 - August 2011
IDB Bank December 2009 - October 2010
American Express June 2007 - November 2009
Tata Consultancy Services August 2006 - June 2007
Cingular April 2004 - July 2006
TATA Telecom(Avaya Global Connect) June 2002 - February 2004
Skills
Enterprise Content..., Software Project..., Web Project Management, Vendor Management, Project Governance, Project Portfolio..., Agile Methodologies, MS Project, Software Development, Visio, Change Management, Waterfall, Quality Assurance, Training, Management, Content Management, Clarity, Financials, Oracle, PMO, IT Strategy, ITIL, Data Warehousing, Enterprise Architecture, PMP, Solution Architecture, SOA, Requirements Analysis, Business Intelligence, Unix
Education
Anna University 1998 — 2002
Bachelors of Engineering, Electronics and Communications
VMJ 1984 — 1998
Higher Secondary Education, Maths, Physics, Chemistry, Biology
Ontario Lottery and Gaming Corporation January 2009 - January 2011
AT&T January 2004 - December 2008
TELUS Security Solutions June 2002 - December 2003
Rogers Communications September 1998 - June 2002
Education
Arkansas State University 1989 — 1992
Bachelor, Computer Sciences
Rogers Communications Inc. October 2005 - Present
Rogers Communications January 2002 - October 2005
Rogers Communications February 1988 - January 2002
Skills
Telecommunications, IP, Broadband, Fiber Optics, Wireless, RF, MPLS, GSM, Network Design, LTE, Product Management, SIP, Vendor Management, VoIP, Ethernet, Optical Fiber, Telephony, IPTV, Mobile Devices, Computer Network..., TCP/IP, Troubleshooting, Switches, SDH
Education
Algonquin College of Applied Arts and Technology 1986 — 1988
Electronics
Seaway District High School
Rogers Communications April 2014 - Present
Rogers Communications Inc. June 2010 - Present
Comcast Cable April 2008 - August 2010
TierOne July 2004 - April 2008
Skills
Telecommunications, Integration, Open Source Software, Wireless, Program Management, Provisioning, Requirements Analysis, Solution Architecture, PMP, Business Analysis, SDLC, Vendor Management, Software Project..., Project Management, PMO, Agile Methodologies, Enterprise Architecture, Enterprise Software, Pre-sales, Product Management, Cloud Computing, Service Delivery, Oracle, LTE, Agile Project Management, Quality Assurance, Unix, Management, Project Portfolio..., BSS, Software Development, Team Leadership, IPTV, Software Engineering, Testing, CRM, Project Planning, VOD asset management..., alarms management, Leadership, Networking, Mobile Devices, IT Strategy, BMC Remedy, IP, Project Delivery
Education
Arab Academy for Science, Technology and Maritime Transport
Bachelor of Science (BSc), Electrical, Electronics and Communications Engineering
Rogers Communications April 2010 - Present
Rogers Communications July 2007 - April 2010
Skills
Telecommunications, Sales Management, M2M, VoIP, Call Center, MPLS, Customer Retention, Contact Centers, Wireline, Mobile Devices, SIP Trunking, Cold Calling, Call Centers, Selling, Strategy, Customer Service, Direct Sales, Solution Selling, Wireless, Networking
Education
Algonquin College of Applied Arts and Technology 2003 — 2006
Business Marketing & Sales
PGK April 2011 — Present
BMO Financial Group February 2012 — July 2014
Sanofi Pasteur July 2011 — February 2012
BMO Financial Group February 2010 — April 2011
BMO Capital Markets 2010 — 2011
Soroc Technology 2008 — 2011
Rogers Communications June 2006 — August 2010
CIBC April 2008 — March 2010
CIBC 2008 — 2010
IBM Canada October 2006 — January 2008
Skills
Windows Server, Vendor Management, Troubleshooting, Citrix, Servers, VPN, Microsoft Exchange, Networking, DHCP, Technical Support, Active Directory, Oracle, SQL, Project Management, Visio, SDLC, MS Project, Business Analysis, Analysis
Education
Seneca College of Applied Arts and Technology 2005 — 2007
2, Computer Networking & TEchnical Support
Algonquin College of Applied Arts and Technology 2002 — 2005
Computer Eng/Science Technology
Rogers Communications February 2015 - Present
Rogers Communications October 2012 - Present
Rogers Communications January 2010 - September 2012
Rogers Communications December 2008 - December 2009
Rogers Communications October 2007 - December 2008
Saba Accounting Solutions October 2006 - May 2007
Iran Yasa Management Service Company February 2002 - April 2005
Skills
Financial Analysis, Variance Analysis, Forecasting, Consultative Financial..., Budgets, Financial Reporting, Business Case, Accounting, Microsoft Office Excel, GAAP, Financial Modeling, Strategic Financial..., Oracle Financial Systems, Account Reconciliation, Essbase, Cost-Benefit analysis, Accruals, Journal Entries, Analysis, Business Analysis, Project Analysis, General Ledger..., Purchase Order Finance, Accounts Payable, General Ledger, PowerPoint, Great Plains Software, Cognos, Financial Planning, Microsoft Excel, Management
Education
CMA (Certified Management Accountants) 2007 — 2009
CMA
Allameh Tabataba'i University 2002 — 2005
B.S.
Rogers Communications July 2013 - Present
Rogers Communications Inc. July 2010 - June 2013
Rogers Communications Inc. January 2010 - June 2010
Rogers Wireless Inc. August 2007 - December 2009
NexGen Data Solutions Inc July 2004 - August 2007
MnM Network Inc January 2002 - December 2003
AMA International Univeristy December 1998 - August 2000
Skills
IS-IS, QoS, IPv6, LTE, MPLS, VPN, 3G, STP, VRRP, RSTP, MPLS VPN, BGP, OSPF, NAT, IPSec, Routing Protocols, EIGRP, VLAN, LDP, VTP, Routing, GLBP, RADIUS, HSRP, Network Architecture, Multicast, IP Networking, IGRP, Network Design, Wireless, RSVP, CGN, IPX, MPLS-TE, Data Centre Architecture, Cisco IOS XR, Juniper Junos, RTSP, JUNOS, Checkpoint, Cisco Certified, Network Administration, IP, Telecommunications, Switches, Cisco Technologies, Routers, Networking
Education
Dalhousie University 2000 — 2001
M. Eng, Internetworking
American International University-Bangladesh 1994 — 1998
B. Sc, Computer Engnieering
Rogers Communications / FlexITy Solutions December 2010 - Present
IBM Canada Ltd. December 2009 - November 2010
AT&T Global Services August 2009 - November 2009
Katz Group Canada April 2009 - July 2009
Loblaw Companies December 2008 - March 2009
Rogers Communications May 2007 - December 2008
AGF Management Limited January 2006 - May 2007
OntarioMD February 2005 - December 2005
Metaca Corporation May 2004 - January 2005
Davis + Henderson September 1998 - April 2004
Skills
Network Design, Network Security, Data Center, Network Architecture, Security, CCNP, OSPF, BGP, IPv6, Firewalls, VPN, Infrastructure, Checkpoint, Cisco Nexus, Routers, Routing, Cisco IOS, Cisco VoIP, EIGRP, WAN, Cisco Technologies, Switches, Network Engineering, PCI DSS, Network Load Balancing, Cisco Call Manager, Routing Protocols, Data Centre Architecture, Catalyst Switches, Wireless Networking, Juniper, Networking, Juniper Switches, Cisco Security, Cisco Wireless, Dynamic Routing, F5 BigIP, RIP, MPLS, LAN-WAN, Load Balancing, TCP/IP, VLAN, QoS, IPSec, Cisco Routers, ASA, Remote Access, Juniper Firewalls
Education
Amirkabir University of Technology - Tehran Polytechnic 1984 — 1989
Engineering, Electronics
SAMPAD
TD September 2012 - Present
TD June 2012 - August 2012
TD July 2011 - May 2012
Air Canada January 2011 - June 2011
Rogers Communications September 2009 - December 2010
IBM India Pvt Ltd March 2007 - August 2009
Vitech Systems Group December 2005 - March 2007
Valueshore Infotech Pvt Ltd November 2004 - December 2005
Skills
Test Planning, Executing Test Plans, Test Management, Defect Tracking, Test Execution, SoapUI, Quality Center, System Testing, ClearQuest, User Acceptance Testing, SDLC, Requirements Analysis, SQL, Business Requirements, Software Project..., Mainframe Testing, Mobile Testing, ETL testing, Rational AppScan, Banking, Ab Initio, MVS, Test Effort Estimation, Regression Testing, Test Cases, Software Quality..., Manual Testing, HP Quality Center, Test Strategy
Education
Andhra University 2001 — 2003
MSc Computers, Computers
Nagarjuna University 1998 — 2001
B.C.A, Computers
Rogers Communications July 2014 - Present
Rogers Communications April 2014 - July 2014
Labatt Breweries of Canada August 2011 - June 2013
General Mills Canada January 2010 - August 2011
Cereal Partners Worldwide April 2008 - December 2009
Cereal Partners Worldwide June 2006 - March 2008
General Mills June 2004 - June 2006
General Mills June 2002 - June 2004
General Mills June 1998 - June 2000
General Mills June 1997 - June 1998
Skills
Customer Insight, Brand Management, Shopper Marketing, FMCG, Brand Architecture, Consumer Products, Marketing Strategy, Marketing Management, Competitive Analysis, Cross-functional Team..., Segmentation, Marketing Research, Brand Equity, Product Development, Product Innovation, Strategy, Digital Marketing, Product Management
Education
Harvard Business School 2000 — 2002
MBA, Business Administration and Management, General
Amherst College 1992 — 1996
BA, French, American Studies
TD March 2014 - Present
University of Toronto March 2011 - Present
Rogers Communications January 2005 - March 2014
Rogers Wireless 2003 - 2005
RBC 2003 - 2003
Skills
Information Technology..., Regulatory compliance..., Risk based audits using..., IT Audit, Business Continuity, Sarbanes-Oxley Act, COBIT, Information Security..., Governance, CISM, Network Security, SDLC, CISSP, Risk Management, Security, Disaster Recovery, CISA, ITIL, Internal Audit, Information Security, ISO 27001, Vulnerability Assessment, PCI DSS, Auditing, IT Strategy, Enterprise Risk..., Information Technology, Security Audits, Telecommunications, Risk Assessment, Integration, Computer Security, Internal Controls, Financial Risk, CRM, Project Management, IT Management, Enterprise Software, Leadership, Networking, Business Process, PMP, Project Planning, Business Process..., Management, Management Consulting
Education
British Computer Society 1999 — 2002
Professional Graduate in IT, Information Technology
Aspen University 2009 — 2011
MBA, Information Management
Rogers Communications March 2007 - Present
Skills
Sales Targets, Consultative Selling, Telecommunications, Account Management, Direct Sales, New Business Development, Outbound, Sales Management, Wireless, Contract Negotiation, Mobile, B2B, CRM, Sales, Customer Experience, Leadership, Mobile Devices, Selling, Inbound Marketing, Sales Process, Solution Selling, Management
Education
Carleton University 2002 — 2005
Geography
Algonquin College of Applied Arts and Technology 2002 — 2004
GIS
Rogers Communications July 2014 - Present
Rogers Communications July 2012 - Present
Rogers Communications Inc. April 2010 - July 2012
Aviva Canada 2007 - April 2010
Maple Leaf Foods 2005 - 2007
Maple Leaf Foods 2004 - 2005
Maple Leaf Foods 2001 - 2004
AT&T Canada 2000 - 2001
The Region of Peel 1998 - 2000
The Region of Peel 1997 - 1998
Skills
Change Management, Cross-functional Team..., Business Process..., Process Improvement, Six Sigma, CRM, Strategic Financial..., Cost Accounting, ERP Implementations, Lean Manufacturing, Project Management, Leadership, Business Analysis, Vendor Management, Customer Experience, Business Process, Strategy, Team Leadership, Product Management
Education
University of Waterloo
HBSc, Applied Chemistry (Co-op)
York University - Schulich School of Business
MBA, Majored in Finance and Strategy
Arizona State University
Lean Six Sigma Master Black Belt Certification Program, Ira Fulton School of Engineering
Villanova University
Lean Six Sigma Black Belt Certification Program
Richard Ivey School of Business
Executive Leadership Academy
Manulife May 2014 - Present
IIBA Toronto Chapter 2011 - 2015
Scotiabank, Global Wealth Management May 2011 - April 2014
TD Canada Trust November 2010 - April 2011
Virgin Mobile Canada 2007 - October 2010
Deloitte 2006 - 2007
Rogers Communications 2004 - 2006
Skills
SDLC, Business Analysis, User Acceptance Testing, Telecommunications, Software Documentation, Data Warehousing, Software Development, Enterprise Architecture, CRM, PMO, Business Intelligence, Analysis, Change Management, Testing
Education
McMaster University 2006 — 2009
Master's Certificate in Business Analysis
American University 1995 — 1997
Master Of Public Administration
Smith College 1989 — 1990
Information Technology Institute
CBRE August 2012 - Present
CB Richard Ellis December 2010 - August 2012
BLJC November 2009 - December 2010
Rogers Communications November 2006 - November 2009
Direct Energy Business Services 2003 - 2006
Acres International 2001 - 2003
BLJC 1996 - 2001
Canadian Armed Forces 1975 - 1996
Skills
Facilities Management, HVAC, Vendor Management, Contract Negotiation, Energy Management, Project Management, Project Planning, Contract Management, Facilities Operations, Program Management, Management, Engineering, Budgets, PMP, Energy, Team Building, Change Management, Procurement, Operations Management, Risk Management, Cross-functional Team..., Energy Conservation, Energy Efficiency, Business Development, Data Center, New Business Development, Construction Management, Preventive Maintenance, Customer Service, MS Project, Outsourcing, Construction, Process Improvement, Maintenance Management, Negotiation, Team Leadership, Building Management..., Corporate Real Estate, Project Delivery, Business Strategy, Strategic Planning, Sustainability, Leadership, Integration, Business Analysis, HVAC Controls, LEED, Building Automation
Education
Hard Knocks - Military 1975 — 1979
Technologist, Mechanical Engineering
Athabasca University
WireIE January 2014 - Present
Rogers Communications October 2011 - December 2013
Atria Networks May 2009 - September 2011
Blackberry Mobiles (RIM) January 2009 - April 2009
Skills
BGP, OSPF, IP, MPLS, Routing, Switching, WAN, Cisco Technologies, LAN-WAN, Alcatel, Troubleshooting, Ethernet, Service Providers
Education
Dalhousie University 2008 — 2009
Masters, InterNetwoking
Anna University
Bachelor of Engineering, Electronics and Instrumentation
Rogers Communications April 2012 - Present
Rogers Communications October 2010 - March 2012
IBM Canada Ltd. October 2009 - October 2010
Rogers Communications Inc. 2009 - 2010
Rogers Communications Inc. 2009 - 2010
Skills
SDLC, Testing, Requirements Analysis, HP Quality Center, Quality Assurance, User Acceptance Testing, Test Management, Test Planning, Software Quality..., Telecommunications
Education
Andhra University
Bachelors in Engineering, Civil Engineering
Ericsson June 2015 - Present
Rogers Communications January 2012 - Present
TCS November 2007 - Present
Rogers Communications October 2011 - December 2011
Qwest June 2009 - October 2011
Qwest November 2007 - June 2009
Skills
Siteminder, Java, J2EE Web Services, Spring Framework, Struts, Drools, XML, SOAP, SoapUI, Identity Management, LDAP, Directory Services, VMware, IIS, Apache, Web Development, RESTful WebServices, Hibernate, WebLogic, JBoss Application Server, EJB, Unix, Red Hat Linux, JSP, jQuery, JavaScript, Oracle Database, Log4j, Serena, ClearCase, ClearQuest, HP Quality Center, Eclipse, AJAX, HTML, CSS, Visio, Putty, WinSCP, Cygwin, Tomcat, Perl, Java Enterprise Edition, Web Services
Education
Anna University 2003 — 2007
Engineer's Degree, Electronics and Communications Engineering
BlackBerry May 2011 - March 2013
Rogers Communications October 2010 - April 2011
Dalhousie University January 2010 - August 2010
Skills
HTML, Social Media, Photoshop, Microsoft Office, PHP, CSS, MySQL, C++, Microsoft Excel, PowerPoint, C, Microsoft Word, Web Design, Linux, SQL, Customer Service, Facebook, Social Media Marketing
Education
Dalhousie University 2009 — 2011
Master's degree, InterNetworking
Anna University 2003 — 2007
Bachelor's degree, Electrical, Electronics and Communications Engineering
Canada Border Services Agency February 2014 - Present
Veterans Affairs Canada April 2009 - February 2014
ExxonMobil November 2005 - March 2009
Rogers Communications June 2005 - November 2005
Loblaws April 1998 - November 2005
Skills
Software Documentation, Analysis, Information Management, Project Management, Technical Writing, Data Analysis, Access, Networking, ITIL, Team Leadership, Program Management, Windows, SQL, SharePoint, Visio, Business Analysis, MS Project, Microsoft SQL Server, Project Planning, Linux, Technical Support
Education
British Columbia Institute of Technology 2014 — 2015
Certificate, BCIT Web Technologies Certificate
Athabasca University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Université de Moncton 2007 — 2011
Certificate, Business Administration - Management
NBCC Moncton 2003 — 2005
Diploma, Network Administrator
The Ottawa Hospital July 2011 - Present
CGI September 2009 - September 2010
Rogers Communications March 2006 - August 2009
Education
Algonquin College of Applied Arts and Technology
The Co-operators October 2013 - Present
belairdirect October 2011 - September 2013
Rogers Communications March 2010 - December 2010
Convergys August 2007 - March 2010
MetLife Alico 2001 - 2006
Skills
Insurance, Underwriting, Risk Management, Claim, General Insurance, Call Center, Financial Risk, Property & Casualty..., Banking, Customer Service, Customer Retention, Life Insurance, Financial Services, Credit, Risk Assessment, Time Management, Financial Planners, Analysis, Customer Experience, Team Leadership, Wealth Management, Sales
Education
Algonquin College of Applied Arts and Technology 2010 — 2011
Diploma, Professional Accounting
Cairo University 1994 — 1998
Bachelor's degree, Accounting
Rogers Communications September 2012 - Present
The Board of Governors of Exhibition Place May 2011 - September 2012
Maple Leaf Sports & Entertainment, BMO Field March 2007 - April 2011
Innovation Institute of Ontario April 2002 - March 2007
Skills
Financial Reporting, Account Reconciliation, Accounts Payable, Accounts Receivable, Accounting, Leadership, Management
Education
CGA Ontario - PACE Level
Professional Designation, Accounting and Finance
Centennial College 1994 — 1998
Diploma, Business
Athabasca University
Business
Calgary Stampede 1997 - Present
Rogers Communications 1991 - 1994
Chez FM Group 1984 - 1991
Skills
Hospitality, Food & Beverage, Hospitality Management, Banquets, Catering, Hotels, Customer Service, Event Management, Operations Management, Inventory Management, Budgets, Event Planning, Menu Development, Team Building, Strategic Planning, Training, Food, Supervisory Skills, Social Media, Leadership, Time Management
Education
American Institute Hotel Management 1996 — 1996
Certificate, Food & Beverage Cost Controls
Algonquin College of Applied Arts and Technology 1980 — 1982
Journalism, Broadcast Arts
Cogeco Cable April 2013 - Present
Cogeco Cable April 2010 - March 2013
Rogers Communications February 2009 - April 2010
Rogers Communications March 2005 - February 2009
Rogers Communications January 2000 - February 2005
SatiStar Management Consulting October 1998 - December 1999
Gemini Consulting June 1996 - June 1998
Skills
Product Development, Operations Management, Business Process..., Cable Television, Telecommunications, Cross-functional Team..., Customer Experience, Business Case, Product Management, Business Process..., Program Management, Team Leadership
Education
HEC Montréal 1994 — 1996
MBA
Arts et Métiers ParisTech - École Nationale Supérieure d'Arts et Métiers 1987 — 1990
Diplôme d'ingénieur, Généraliste
Rogers Communications February 2004 - Present
Education
Algonquin College of Applied Arts and Technology 2000 — 2002
Computer programmer
Rogers Communications May 2014 - Present
Rogers Communications August 2012 - May 2014
Rogers Communications May 2011 - August 2012
TELUS Communications 2008 - 2011
TELUS 2005 - 2008
TELUS 1998 - 2005
Skills
Wireless, Business Analysis, Customer Experience, Sales, Cross-functional Team..., Contact Centers, Strategic Planning, Process Improvement, Telecommunications, Training, Project Management, Cross Selling, Solution Selling, Sales Management, Leadership, Change Management, Marketing Management, New Business Development, CRM, Business Process..., Salesforce.com, Vendor Management, Relationship Management, Financial Analysis, Forecasting, Strategic Thinking, Mentoring, Operations Management, Sales Operations, Account Management, Mobile Devices, Service Delivery
Education
Athabasca University 2007 — 2011
Bachelor of Commerce
Northern Alberta Institute of Technology 1998 — 2002
Telecommunications
Rogers Communications July 2015 - Present
Syntel March 2010 - April 2013
Prime Technologies Pvt. Ltd August 2008 - January 2010
Skills
SQL, Microsoft SQL Server, Requirements Analysis, Software Development, Oracle, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Project, Project Management, Windows 7
Education
Anna University 2004 — 2008
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
Rogers Communications August 2014 - Present
Rogers Communications March 2013 - August 2014
American University of Beirut January 2012 - January 2013
Ericsson September 2008 - November 2011
McGill University February 2007 - December 2007
Skills
LTE, GSM, 3G, Telecommunications, GPRS, UMTS, SS7, WCDMA, IP, Open Source Software, Wireless, RAN, Network Design, Unix, Integration, TCP/IP, Cellular Communications, Linux, RF, Management Consulting, Corporate Finance, Entrepreneurship, ISUP, SIP, STP, CAMEL, E911, Blade cluster, MSC in Pool, AXE, CPP, HLR, MSC-S, FNR, SMSC, AUC, LNP, MGW, HTML 5, PHP, IPTV, IMS
Education
McGill University 2006 — 2008
Master of Engineering (M.Eng.), Microelectronics
American University of Beirut 2002 — 2006
Bachelor of Engineering (B.Eng.), Computer and communication Engineering
American University of Beirut 2012 — 2013
Select MBA Courses- Finance Track
CenturyLink October 2008 - Present
Tata Consultancy Services March 2006 - Present
Rogers Communications October 2007 - October 2008
Biztech Softsys February 2005 - March 2006
Skills
User Interface Design, Visual designing, HTML 5, CSS3, Advanced CSS, User-centered Design, JavaScript, Responsive web desinging, Usability, Photoshop, Dreamweaver, Adobe Fireworks, Flash Animation, Usability Engineering, jQuery UI, Flex UI, Project Management, Mobile Web Design, Mobile Interface Design, Cross-browser..., CMS, Custom CMS Development, Wireframes, User Experience, XML, JSON
Education
Annamalai University 2000 — 2004
BE, Information Technology
Gymnasia Matriculation Hr Sec School 1996 — 2000
Rogers Communications 1999 - 2012
Rogers Communications 1999 - 2001
JDS Uniphase 1997 - 1999
Skills
Account Management, Customer Experience, Customer Retention, Customer Service, Event Planning, Office Management, Microsoft Office
Education
Algonquin College of Applied Arts and Technology 2012 — 2012
Home Staging
Mican Business College
Medical Transcriptionist
Ryerson University
Yes, Business Administration
Univex April 2011 - Present
Rogers Communications September 1988 - November 2009
Skills
CAD, AutoCAD
Education
Algonquin College of Applied Arts and Technology 2010 — 2011
Certification, Autocad Certification
Rogers Communications 2011 - 2011
Kumon 2007 - 2011
Skills
Windows, Mac OS, Cisco IOS, Cisco Switches, Ubuntu, Microsoft Office, Microsoft Visio, MS Project, Dreamweaver, Wikis, HTML, Visio, Microsoft Word
Education
The University of Calgary 2007 — 2014
Kinesiology and Exercise Science
Southern Alberta Institute of Technology / SAIT 2010 — 2012
Broadcast Technologies (BXST)
Athabasca University 2011 — 2012
Self-Employed July 2010 - Present
Mercury Filmworks 2010 - 2010
Rogers Communications October 2000 - September 2007
Skills
Animation, Baking, Sewing, Jewelry, Bookkeeping, Illustration, Traditional Animation, Toon Boom, Photoshop, Illustrator, Drawing, Graphic Design, Writing
Education
Algonquin College of Applied Arts and Technology 2006 — 2009
Diploma, Traditional Animation
Carleton University 1999 — 2003
Bachelor of Arts (High Honours), Film Studies
Insurance Corporation of British Columbia August 2012 - November 2012
Tata Consultancy Services December 2005 - August 2012
Rogers Communications May 2008 - July 2012
BT April 2006 - April 2008
Skills
QTP, Performance Testing, Quality Center, LoadRunner, SoapUI, Test Automation, Black Box Testing, Test Planning, System Testing, ClearQuest, Testing, Manual Testing, Regression Testing, Requirements Analysis, Defect Tracking, JIRA
Education
Anna University
B.Eng, Electronics & Communication
Capital One Auto Finance June 2014 - Present
MassMutual Financial Group October 2012 - May 2014
Rogers Communications September 2011 - August 2012
Bank of America September 2010 - August 2011
Hilton Hotels Worldwide January 2010 - August 2010
CIBC January 2009 - December 2009
Future Focus Infotech Private Limited June 2007 - December 2008
Skills
Java, J2EE Application..., SQL, Web Services, Struts, Jenkins, Eclipse, spring MVC, REST, Maven, SOAP, Oracle, JSP, Servlets, Design Patterns, HTML, HTML5, JavaScript, jQuery, AngularJS, CSS
Education
Anna University 2001 — 2005
Bachelor's degree, Electrical, Electronics and Communications Engineering, A
TD December 2012 - Present
TD January 2010 - December 2012
Rogers Communications November 2006 - November 2009
Skills
Management, Risk Management, Project Management, Financial Risk, Sales, Banking, Insurance, Business Analysis, Leadership, Change Management
Education
Athabasca University 2013 — 2015
Bachelors Degree in Human Resources and Labour Relations
Humber College 2010 — 2012
Business Management, Marketing, and Related Support Services
Humber College 2006 — 2007
Human Resources Management and Services