Rogers Communications
Industry: Telecommunications company
DescriptionRogers Communications Inc. is a Canadian communications and media company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. The company is headquartered in Toronto. Headquarters: Toronto, Canada CEO: Joe Natale (19 Apr 2017–) Revenue: 14.14 billion CAD (2017) Subsidiaries: Rogers Wireless, Fido Solutions, Chatr,
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5,893 Rogers Communications employees in database. Find out everything there's to know about Rogers Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Rogers Communications Employees
Rogers Communications September 2014 - Present
Rogers Communications May 2012 - September 2014
Rogers Communications Inc. October 2009 - May 2012
Rogers Communications Inc. May 2008 - October 2009
Rogers Communications Inc. May 2007 - May 2008
American Express April 2006 - May 2007
American Express April 2001 - April 2006
Skills
Customer Acquisition, Database Marketing, Product Marketing, Customer Retention, Team Leadership, Digital Marketing, CRM, E-commerce, Wireless, Leadership, Product Management, Cross-functional Team..., Marketing Communications, Management, Segmentation, Analytics, Competitive Analysis, Direct Marketing, Customer Experience, Marketing
Education
York University 2002 — 2006
Business
Seneca College of Applied Arts and Technology 2000 — 2002
Accounting
Rogers Communications April 2015 - Present
Rogers Communications June 2012 - Present
Rogers Communications Partnership July 2010 - June 2012
Rogers Communications Inc May 2010 - July 2010
Rogers Communications Inc. May 2008 - May 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada 2003 - 2007
Skills
Sales, Customer Experience, Telecommunications, Wireless, Direct Sales, Account Management, Mobile Devices, Coaching, Training Delivery, Training, Customer Service, Employee Training, Advertising Sales, Business Intelligence, Call Center, Call Centers, Customer Retention, Customer Satisfaction, Sales Management, Sales Process, Solution Selling, Team Leadership
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Certificate, Adult Education/Staff Training
University of Toronto - University of St. Michael's College
Hon.B.A.
Rogers Communications March 2015 - Present
Candu Energy Inc., a Member of the SNC-Lavalin Group January 2015 - March 2015
Candu Energy Inc. September 2013 - December 2014
Candu Energy Inc. April 2012 - September 2013
Entrinsic September 2011 - December 2011
Entrinsic May 2011 - August 2011
Atomic Energy of Canada Ltd. May 2008 - August 2010
University of New Brunswick August 2005 - April 2007
Skills
Social Media Marketing, Corporate Communications, Public Relations, Strategic Communications, Marketing Communications, Communications Planning, Newsletters, Research, Editing, Social Media, Event Management, Time Management, Management, Web Content, Media Relations, Internal Communications, Federal Government..., Presentations, Client Relations Skills, Copywriting, Event Planning, Humor, Speech Writing, Copy Editing, Proposal Writing, Press Releases, Journalism, Project Planning
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Corporate Communications
Université Laval 2007 — 2008
FLE, French
University of New Brunswick 2003 — 2007
BA, History
Career Quest Employment SpecialistCareer QuestJanuary 2011 - Present
EastLink October 2008 - January 2011
EastLink September 2004 - January 2008
Rogers Communications January 2002 - December 2004
Skills
Sales, Management, Recruiting, Microsoft Office, Microsoft Excel, Customer Service, Customer Retention, Marketing Communications, Communication, Training, Couching, Following Up, Learning Quickly, Telecommunications, Temporary Placement, PowerPoint, Onboarding, Resume Writing, Human Resources, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Time Management, Leadership, Hiring, Performance Management, Interviews, Employee Relations, CRM, Temporary Staffing, Contract Recruitment, Benefits Negotiation, Personnel Management, Negotiation, Talent Management, College Recruiting, Staffing Services, Deferred Compensation, Executive Search, Internet Recruiting, Job Fairs, Permanent Placement, Screening, Screening Resumes, Sourcing, Employee Benefits, Interview Preparation, Recruitment Advertising, Taleo, Job Coaching
Education
State University of New York at Buffalo 2008 — 2013
Master of Science (M.Sc.), International Business
Seneca College of Applied Arts and Technology 2002 — 2005
3 year Diploma with honors in International Business
i4i August 2013 - Present
Rogers Communications December 2006 - August 2013
Essence Du Papier January 2009 - January 2010
IKON Office Solutions January 2008 - February 2009
Starbucks February 2006 - August 2007
STAPLES Canada January 2005 - February 2006
Skills
Customer Experience, Sales, Customer Service, HTML scripting, CSS, JavaScript, AS400 system, Unix Operating Systems, Microsoft Office, Customer Satisfaction, Management, Microsoft Word, Sales Management, Social Networking, Team Leadership, Telecommunications
Education
Seneca College of Applied Arts and Technology 2009 — 2010
Ontario College Diploma, Computer Programming
Gunggo.com March 2015 - Present
F5 Media June 2014 - February 2015
Jumbleberry March 2014 - June 2014
MUNDO Media Ltd. June 2013 - March 2014
Media Pro Services June 2013 - March 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada April 2011 - January 2013
Rogers Communications 2013 - 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada April 2006 - March 2011
Skills
Certified Google..., Search Engine Technology, Search Engine..., CRM, SEM, Online Advertising, Digital Media, Marketing Strategy, Marketing, Mobile Devices, Sales, Management, Sales Management, Sales Process, Team Leadership, Online & Offline Media, SEO, Mobile Marketing, Online Marketing, Leadership, Lead Generation, PPC, Digital Marketing, Advertising Sales, Mobile Advertising, Google Adwords, Pay Per Call, Search Advertising, Web Analytics, Customer Acquisition, Online Lead Generation, Salesforce, Local Search, Affiliate Marketing, Ring Revenue, Digital Strategy, Selling, Google Analytics, Display Advertising, Conversion Optimization, Email Marketing, Media Buying, Landing Page..., Ad Networks, Web Marketing, Campaign Management, Organic Search, Direct Marketing, Media Planning, New Media
Education
Seneca College of Applied Arts and Technology 1996 — 1999
International Business and Marketing Diploma
Seneca College of Applied Arts and Technology 1996 — 1999
International Business and Marketing Diploma
Rogers Communications July 2013 - Present
Rogers Communications August 2012 - July 2013
Rogers Communications October 2009 - August 2012
Authorized Rogers Dealers May 2008 - December 2008
Skills
Recruiting, Customer Service, Human Resources, Management, Coaching, Process Improvement, Customer Satisfaction, Sales, Time Management, Retail, Microsoft Excel, Personnel Management, Microsoft Office, PowerPoint, Outlook, Employee Training
Education
Seneca College of Applied Arts and Technology 2013 — 2014
Adult Education
York University 2008 — 2012
Bachelor of Human Resources Management, HRM
Coca-Cola Refreshments July 2009 - Present
Teleperformance October 2006 - July 2009
Rogers Communications 2005 - 2006
OLS 2003 - 2005
Sprint Canada 1995 - 2003
Skills
Change Management, Team Leadership, Management, Customer Satisfaction, Vendor Management, Customer Experience, Workforce Management, Customer Service, Team Management, Account Management, Call Center, Process Improvement, Team Building, Leadership, Cross-functional Team...
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Business
Silani Sweet Cheese March 2015 - Present
Cogent Communications August 2014 - March 2015
Rogers Communications 2013 - 2014
GLENTEL Inc. August 2012 - August 2013
GLENTEL Inc. 2010 - 2012
GLENTEL Inc. January 2008 - January 2010
Skills
Solution Selling, Sales, Wireless, B2B, Telecommunications, Account Management, Direct Sales, Sales Management, Customer Service, Wireline, B2C, Data Center, Cloud Storage, Qualifying Prospects, Relationship Management, Building Relationships, Team Building, Coaching, Inventory Management, B2C Marketing, VoIP, Sales Operations, Sales Process, Customer Escalation..., Management, Customer Retention, Customer Experience, Networking, Customer Satisfaction, Leadership
Education
Seneca College of Applied Arts and Technology 2009 — 2011
Business Administration and Management, General
Westmount
Westmount
Westmount Collegiate
Bell TV December 2012 - Present
Canadian Red Cross September 2011 - Present
Royal Canadian Mint Asian Business Center September 2009 - December 2009
Rogers Communications 2006 - 2008
HomeLife Landmark Realty Inc., Brokerage February 2006 - September 2006
CMC Markets February 2006 - May 2006
Yee Hong Geriatric Center May 2005 - June 2005
Yán Yán Táng Federation of Debating and Public Speaking 2001 - 2005
Skills
Teamwork, Public Speaking, Higher Education, Microsoft Office, Time Management, Resume Writing, Critical Thinking, Event Planning, PowerPoint, Social Media, Data Analysis, Qualitative Research, Cover Letters, Emergency Management, Crisis Management, Receptionist Duties, Call Center, Customer Service, Recruiting, Occupational Health, Business Continuity..., Research, First Aid, Project Management, Labour Legislation, Product Marketing, Brand Management, Business Analysis, Designs, Cantonese, Mandarin, English
Education
Seneca College of Applied Arts and Technology 2012 — 2014
Occupational Health and Safety Certificate, Occupational Safety and Health Technology/Technician
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2010 — 2012
Barchelor of Disaster and Emergency Management, Specialized Honours, Emergency Management
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2009 — 2011
Bachelor of Human Resource Management, Human Resources Management
York University 2008 — 2009
Bachelor of Arts- Economic, Economics
Seneca College of Applied Arts and Technology 2005 — 2008
Business Administration- Marketing, Advance Dipolma, Marketing/Marketing Management, General
AY Jackson 2001 — 2005
High School
The Mobile Shop - Loblaws Co. February 2015 - Present
A&A/CBMS/CMA/AXL Services Ltd. March 2012 - Present
Target Mobile Care September 2014 - February 2015
Payless ShoeSource September 2012 - October 2013
adidas group December 2010 - August 2012
New Season Textiles Inc. December 2007 - December 2010
Rogers Communications July 2006 - December 2006
Skills
Sales Management, Marketing Management, Advertising Sales, Visual Merchandising, Equipment Installation, Recruiting, Graphics, Promotions, Trade Show Exhibitor, Team Leadership, Entrepreneurship, Sales, Management, Strategy, Account Management, Social Media Marketing, Customer Service
Education
Seneca College of Applied Arts and Technology 2006 — 2009
Diploma, International Business
NIFD 2004 — 2006
Dilploma, Visual Merchandising
Fleishman-Hillard July 2011 - Present
Rogers Communications December 2010 - July 2011
High Road Communications October 2009 - December 2010
Weber Shandwick May 2007 - October 2009
Cohn&Wolfe February 2002 - May 2007
Integrated mar.com 2001 - 2001
News Canada 2000 - 2001
Skills
Public Relations, Issues Management, Media Relations, Thought Leadership, Message Development, Marketing Communications, Corporate Communications, Reputation Management, Social Media, Technology PR, Executive Visibility, Internal Communications, Speech Writing, Crisis Communications, Communication Training, Strategic Planning, Communications Planning, Strategy
Education
Seneca College of Applied Arts and Technology
Post Grad, Corporate Communications
York University
BA, History
Bell Media November 2007 - Present
Rogers Communications February 2004 - November 2007
Rogers Communications January 2002 - February 2004
Skills
Broadcast Television, Television, Broadcast
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Nelson A. Boylen 1992 — 1997
Brookfield Global Integrated Solutions April 2015 - Present
Rogers Communications January 2013 - April 2015
Corus Entertainment Inc. January 2010 - December 2012
Corus Entertainment March 2005 - December 2009
Corus Entertainment May 2004 - March 2005
Seneca College of Applied Arts and Technology September 2003 - May 2004
Human Resources Development Canada May 2001 - September 2003
Skills
Employee Relations, Performance Management, HRIS, Employment Law, Interviews, Recruiting, Human Resources, Personnel Management, Onboarding, Policy, New Hire Orientations, HR Policies, Employee Training, Administration, Training, Time Management, Management
Education
Seneca College of Applied Arts and Technology 2003 — 2004
HRM, Human Resources Management
University of Toronto at Scarborough 1998 — 2003
B.A., International Development Studies, Economics and Sociology
CTV News Barrie July 2015 - Present
Hamilton Tiger-Cats Football Club May 2015 - September 2015
Cable 14 Hamilton November 2013 - July 2015
CHCH December 2014 - January 2015
CTV News July 2014 - August 2014
Model Sports Fan June 2013 - August 2014
Seneca College of Applied Arts and Technology February 2013 - March 2013
Sun News Network April 2012 - May 2012
Rogers Communications August 2011 - April 2012
The Fight Network July 2011 - August 2011
Skills
Film Editing, Team Leadership, Presentation, Organizational..., Writing, Final Cut Pro, Editing, Journalism, Entertainment, Public Speaking, Broadcast, Storytelling, Social Media, Video Editing, Avid, Broadcast Journalism, Sports, Voice Over, Television, Premiere, Film
Education
Seneca College of Applied Arts and Technology 2011 — 2013
Ontario College Diploma, Broadcast Journalism
York University 2008 — 2013
BA, English
Agency59 Response May 2015 - Present
Agency59 Response February 2013 - Present
Rogers Communications July 2012 - February 2013
Rosetta April 2012 - July 2012
Rivet April 2010 - April 2012
The Helicopter Group July 2007 - April 2010
Skills
Direct Marketing, Mass..., Marketing, Direct Marketing, Digital Marketing, Integrated Marketing, Advertising, Digital Strategy, Online Advertising, Media Planning, Email Marketing, B2B, Direct Mail, Management
Education
Seneca College of Applied Arts and Technology
Creative Advertising
York University
Bachelor of Arts (BA), Sociology
Whistle Radio November 2013 - Present
Loving Me Today October 2010 - Present
Ceridian 2005 - Present
Rogers Communications 2002 - 2005
TD Canada Trust 1999 - 2002
Skills
•Dynamic Public..., Employee Training, Leadership, Human Resources, Management, Program Management, Training, Software Documentation, Coaching, Employee Engagement
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Human Resources Management/Business Applications and Management
SOCAN May 2013 - Present
Rogers Communications October 2008 - March 2012
Rogers November 2005 - September 2008
Skills
Cisco Technologies, Switches, Networking, Telecommunications, Troubleshooting, Wireless, Technical Support, Hardware, Juniper, Software Installation, Call Center, Managed Services, Photography, Cisco Routers
Education
Seneca College of Applied Arts and Technology
Winston Churchill CI
Ottawa-Carleton District School Board (OCDSB) September 2015 - Present
bigscreenkiss flicks 2004 - Present
CBC June 2007 - September 2014
Rogers Communications 2013 - 2014
Astral Media Inc. 2012 - 2012
Sweetspot.ca 2009 - 2011
Leafs & RaptorsNBA/TV March 2003 - August 2007
Skills
Video Production, Television, Film, Short Films, Broadcast, Video, Directing, Music, Music Videos, New Media, Web Video, Content Strategy, Editing, Producing, Avid Media Composer, Digital Media, Social Media
Education
University of Toronto - Ontario Institute for Studies in Education 2013 — 2014
Bachelor of Education (B.Ed.), Communications Technology, 4.00 GPA
Seneca College of Applied Arts and Technology 1996 — 1998
Radio and Television Production Diploma, Radio and Television Production
Bodi by Design Personal Fitness Studio January 2005 - Present
Rogers Communications January 2001 - January 2004
Education
Seneca College of Applied Arts and Technology
Business
Kids College Cheonan South Korea February 2015 - Present
92.3JackFM November 2012 - January 2015
Canadian Traffic Network August 2011 - January 2015
Rogers Communications July 2011 - January 2015
Rogers Communications 2011 - January 2015
Corus Entertainment 2010 - 2010
Seneca College of Applied Arts and Technology 2009 - 2010
Skills
Broadcast Journalism, Radio, Broadcast, News Writing, Television, Voice Over, Media Relations, Journalism, Final Cut Pro, Video Production, Presenter, Editing, Storytelling
Education
Seneca College of Applied Arts and Technology 2009 — 2011
Post-Graduate Diploma, Broadcast Journalism
York University 2005 — 2010
Bachelor of Arts (B.A.) Hons., Communication and Media Studies and Fine Arts Cultural Studies
Rogers Communications April 2015 - Present
Rogers Communications September 2014 - April 2015
The Shopping Channel December 2011 - September 2014
The Shopping Channel May 2009 - September 2011
The Shopping Channel July 2008 - May 2009
The Shopping Channel November 2007 - July 2008
Sears Canada August 2003 - May 2008
The Shopping Channel April 2007 - November 2007
Skills
Sales Management, Corporate Communications, Creative Problem Solving, Workforce Management, Performance Management, Customer Experience, Team Leadership, Merchandising, Customer Retention, Contact Centers, Strategic Planning, Team Building, Call Centers, Customer Satisfaction, Employee Training, Time Management, Customer Service, Coaching, Store Management, Training, Employee Engagement, Inventory Management, Retail, Management, Team Management, Employee Relations, Leadership, Vendor Management, Problem Solving
Education
Seneca College of Applied Arts and Technology 2015 — 2016
Adult Education/Staff Training
Sheridan College 2014 — 2015
Project Management
International Career School (Canada) 2007 — 2007
Medical Office Assistant/Specialist
Sheridan College 2004 — 2007
Business Administration, Management and Operations
Rogers Communications July 2011 - Present
Rogers Communications October 2010 - June 2011
Rogers Communications Inc. March 2009 - November 2010
Rogers Communications Inc. May 2003 - February 2009
Rogers Communications Inc. September 2001 - April 2003
Skills
Unix, SQL, PL/SQL, Oracle, Control-M, Shell Scripting, Weblogic, Databases, Quality Assurance, Software Documentation, ITIL, SDLC, Solution Architecture, Technical Support, WebLogic
Education
Seneca College of Applied Arts and Technology 1999 — 2001
CPD, Computer Programming
University of Toronto 1996 — 1999
BA, Econmonics
City Water International Inc. March 2010 - Present
Rogers Communications 2006 - 2009
Rogers Communications 2003 - 2006
Scholastic 2003 - 2003
American Express 1997 - 2002
Skills
Customer Service, Organizational Skills, Attention To Detail, Microsoft Office, Call Center, Troubleshooting, Word, Excel, PowerPoint, Problem Solving, Outlook, Telecommunications, Windows, Data Entry, Writing, Software Installation, Printers, Telephone Skills, Teamwork, Call Centers, Inventory Management, Time Management, Microsoft Word, Microsoft Excel, Customer Experience, Customer Satisfaction, Account Management
Education
Seneca College of Applied Arts and Technology 2001 — 2001
Desktop Publishing
Bayview Secondary School
St. Robert's high School
Amphenol Canada Corp June 2013 - Present
Toshiba January 2008 - June 2013
Grand & Toy September 2007 - January 2008
Rogers Communications September 2002 - September 2007
Seneca October 2001 - April 2002
Skills
Process Improvement, Cross-functional Team..., Forecasting, Six Sigma, Business Analysis, Project Management, Product Management, Vendor Management, Business Process..., Competitive Analysis, Team Leadership, Telecommunications, Pricing, Account Management, Supply Chain Management, Product Development
Education
Seneca College of Applied Arts and Technology 2000 — 2002
Business Computer Systems, Business/Commerce, General
TimelessMIND January 2011 - Present
4NowFashions 2009 - 2010
Rogers Communications 2008 - 2009
Pharmaceutical International Inc. September 2001 - April 2004
Skills
Troubleshooting, TCP/IP, Networking, VMware, Switches, Windows Server, DNS, Team Leadership, Network Administration, DHCP, Microsoft Office, Active Directory, Servers, Computer Hardware, System Administration, Windows XP, Windows 7, Microsoft Exchange, Routers, Security, Linux
Education
Seneca College of Applied Arts and Technology 2009 — 2010
CNS
Ryerson 2005 — 2007
Bachelor of Science (B.S.)
Tri-Ed Distribution, An Anixter Company February 2012 - Present
Rogers February 2011 - February 2012
Rogers Communications February 2011 - February 2012
Skills
Sales, Account Management, Sales Management, Sales Operations, Direct Sales, Customer Service, New Business Development, Solution Selling, Microsoft Office, Management, Microsoft Excel, Negotiation, Marketing Communications, Business Development, Marketing Strategy, Team Leadership
Education
Seneca College of Applied Arts and Technology
Computer Engineering - Computer Programming
TD April 2013 - Present
TD September 2012 - April 2013
TD Bank Group December 2011 - April 2013
TD Bank Group March 2010 - January 2012
Rogers Communications April 2008 - March 2010
Fido Solutions August 2006 - April 2008
Skills
Banking, Credit, Risk Management, Coaching, Customer Service, Sales, Access, Microsoft Office
Education
York University 2014 — 2016
Specialized Honors, Bachelor of Administrative Studies, Accounting
Seneca College of Applied Arts and Technology 2010 — 2014
Ontario Advanced College Diploma, Accounting and Finanace
Rogers Communications February 2011 - Present
Rogers Communications Inc. 1989 - 2010
Skills
Telecommunications, AutoCAD, Microsoft Office, HTML
Education
Seneca College of Applied Arts and Technology 1988 — 1988
CAD
University of Toronto Mississauga 1984 — 1987
Commerce, Economics, Math
NetApp July 2015 - Present
Rogers Communications September 2014 - July 2015
Rogers Data Centres Inc. September 2012 - September 2014
Hewlett-Packard October 2010 - September 2012
Hewlett Packard Canada October 2007 - October 2010
Hewlett-Packard September 2001 - October 2007
Hewlett-Packard 1997 - September 2001
Intercon Security 1992 - 1997
Xerox Canada 1989 - 1992
Skills
Data Center, HP, Solution Selling, Managed Services, Channel, ITIL, Outsourcing, Professional Services, Pre-sales, Business Development, Channel Partners, Cloud Computing
Education
DeVry Institute of Technology 1982 — 1984
CEET Diploma, Electronics Engineering
Exin
Foundation Certificate, IT - Service Management (ITSM V2)
Learning Tree International
Diploma, Project Management
Seneca College of Applied Arts and Technology
Customer Satisfaction Diploma, Customer Satisfaction
American Express June 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada May 2013 - June 2014
Long Valley Productions October 2012 - April 2013
Evanov Radio Group January 2004 - September 2012
Rogers Communications June 1990 - November 2004
Rogers Communications June 1990 - April 2004
Skills
Radio, Direct Marketing, Advertising, Call Center, Operations Management, Sales Management, Channel Management, Sales Operations, Advertising Sales, Social Media, Digital Media, Media Buying, Broadcast, Strategy, Account Management, B2B, Call Centers, Channel Partners, Leadership, Management, Marketing, Marketing Communications, Sales
Education
Seneca College 1992 — 1994
Diploma, Radio & Television Broadcasting
Seneca College of Applied Arts and Technology 1989 — 1992
Diploma, Legal Assistant
Apple August 2014 - Present
Apple August 2013 - August 2014
Maple Leaf Sports & Entertainment March 2013 - September 2013
Apple March 2012 - August 2013
Family Daycare Services September 2011 - June 2012
Independent Service 2011 - 2012
Boat House July 2009 - January 2010
Family Daycare Services 2009 - 2010
Sportchek March 2007 - July 2009
Rogers Communications September 2005 - June 2007
Skills
Training, iLife, iWork, Merchandising, iPod, Aperture, Apple Certified, iTunes, Apple Aperture, iOS, Mac OS X Server, iPhoto, OS X, Keynote, iPhone, Apple Remote Desktop, iPad, Mac OS, Mac, Customer Service, Social Media, Microsoft Office, Sales, Retail, Workshop Facilitation, Social Networking, Teaching, Facebook, Teamwork
Education
Seneca College of Applied Arts and Technology 2012 — 2014
Diploma, Education/Teaching of Individuals in Early Childhood Special Education Programs
Alexander MacKenzie High School 2005 — 2009
Graduation Diploma, General Academics
Rogers Communications September 2014 - Present
Rogers Communications September 2012 - Present
Rogers Communications Inc. May 2000 - Present
Rogers Communications June 2004 - February 2007
Rogers Communications January 2000 - June 2004
Rogers Communications August 1999 - January 2000
Rogers Communications May 1994 - August 1999
Skills
Customer Experience, Call Center, Contact Centers, Telecommunications, Customer Retention, Workforce Management, Direct Sales, Customer Satisfaction, Wireless, Account Management, Solution Selling, Team Leadership, Sales Operations, Sales Management, Sales Process, VoIP, Sales, Call Centers, Managed Services, Mobile Devices, Customer Service
Education
York University - Schulich School of Business 2011 — 2011
Developing and Implementing Strategic Marketing and Sales Plans
Seneca College of Applied Arts and Technology 2000 — 2002
Instructional Course Design and Facilitation
Rogers Communications January 2015 - February 2015
Chefs depot December 2012 - June 2014
DealFind.com November 2010 - December 2012
Metalsistem Canada Inc. June 2003 - October 2010
Skills
Account Management, Sales Process, Social Media Marketing, CRM, Team Building, Time Management, Salesforce.com, B2B, Direct Sales
Education
Seneca College of Applied Arts and Technology 1996 — 1998
Business Management
Vaughan S.S 1993 — 1996
Diploma + Outstanding Achievement Award in Business and Mathematics, Business Management, 9-12 plus o.s.c
Rogers Communications August 2010 - February 2012
RBC January 2010 - November 2011
Staffing One Employment Service March 2007 - June 2010
Skills
Mortgage Lending, Refinance, Residential Mortgages, Customer Service, First Time Home Buyers, Credit, Investment Properties, Loans, Commercial Mortgages, Residential Homes, Negotiation, Real Estate, Microsoft Office, Investments, Microsoft Excel, Investors, Banking, Reverse Mortgages, Microsoft Word, Budgets, Finance, Management, Financial Analysis, Business Planning, Analysis
Education
York University 2007 — 2011
Seneca College of Applied Arts and Technology 2005 — 2007
Business Administration, Business/Commerce, General
Retirement!!! January 2014 - January 2014
OACCPP February 2008 - January 2014
Rogers Communications June 1983 - October 2001
Rogers Communications Inc. January 1983 - October 2000
Skills
Coaching, Mental Health, Psychology, Public Speaking, Team Building, Google Groups, Change Management, Healthcare, Conflict Resolution, Teaching, Program Management, Team Leadership, Clinical Research, Non-profits, System Administration, Counseling Psychology, Nonprofits, Family Therapy, Psychotherapy, Social Services, Wellness, Treatment, Life Transitions, Stress, Program Development, Stress Management, Case Managment, Management, Mental Health Counseling, Group Therapy, Administration, Career Counseling, Meditation, Self-esteem, Anger Management, Personal Development, Life Coaching, Grief Counseling, Case Management
Education
Seneca College of Applied Arts and Technology 1985 — 1989
Bsc, Computer Sciences
York University 1984 — 1985
Computer Sciences
Trinity Communication Services Ltd. July 2015 - Present
Rogers Communications November 2013 - August 2014
Rogers Communications March 2012 - October 2013
Rogers Communications Inc. June 2010 - July 2012
Rogers Communications Inc March 2008 - July 2010
Rogers Communications April 2005 - March 2008
University of Toronto’s Varsity Newspaper August 1997 - January 2004
The Hudson’s Bay Company November 1994 - September 1998
Skills
Telecommunications, Strategy, Competitive Analysis, Management, CRM, Customer Experience, Leadership, Product Marketing, Team Leadership, Sales Operations, Project Management, Wireless, Process Improvement, Sales, Direct Sales, Vendor Management, Training, Forecasting, Business Case, Marketing, Organizational..., Call Center, Marketing Strategy, Customer Service, Analysis, Account Management, Call Centers, Business Planning, Sales Management, Strategic Planning, Cross-functional Team..., Program Management, Customer Satisfaction, Customer Retention, Business Analysis, Solution Selling, Change Management, Business Development, B2B, Sales Process, Product Management, Team Management, Coaching, New Business Development, Project Planning, Team Building, Strategic Partnerships, Advertising
Education
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 1999 — 2005
BAS, Business
Seneca College of Applied Arts and Technology 1994 — 1997
MKA, Marketing
Lumina Learning - Spark Certified
Psychometrics & personal development
Harvard
RSA Canada May 2014 - Present
KPMG Canada October 2010 - May 2014
KPMG Canada October 2009 - November 2010
ADP Canada 2002 - 2007
Rogers Communications 1995 - 1999
Education
Seneca College of Applied Arts and Technology 1996 — 1997
Certificate of Human Resource Management
The University of Western Ontario 1990 — 1994
Bachelor of Arts (B.A.), Sociology
Rogers Communications July 2014 - September 2014
Rogers Communications February 2012 - June 2014
Rogers Communications May 2011 - February 2012
Rogers Cable Inc. January 2009 - June 2011
Rogers Communications January 2005 - January 2009
Rogers Communications Inc. January 2003 - January 2005
Skills
Telecommunications, Customer Experience, Vendor Management, Call Center, Contact Centers, Workforce Management, Program Management, Cross-functional Team..., Wireless, Service Delivery, Change Management, Management, Training, Leadership, Coaching, CRM, Project Management, Analysis, Call Centers, Customer Satisfaction, Project Planning
Education
Project Managment Institute - Durham Highlands Chapter 2011 — 2011
Project Management
DeVry College of Technology 1999 — 2001
Electronic Engineering Technician Diploma & Post Grad IT Diploma, Electronic Engineering & Post Grads IT
Seneca College of Applied Arts and Technology
Electronic Engineering
Sears Travel - Fairview Mall January 2012 - Present
New Wave Travel April 2009 - January 2012
Market America 2008 - 2010
Rogers Communications August 1988 - August 2006
Fil-Estate Realty Corporation 1986 - 1988
PhilAm LIfe Insurance Company 1982 - 1984
Skills
Management, Marketing, Customer Service, CRM, Entrepreneurship, Budgets, Direct Marketing, Sales, Financial Analysis, Forecasting, Program Management, Sales Operations
Education
UST 1974 — 1978
Bachelor of Science, Mathematics, major in Actuarial Science
Seneca College of Applied Arts and Technology
Certification, Childcare Operations
Overland Learning Centre (Toronto District School Board)
Certification, Senior Activation Specialist Program
Rogers Communications May 2013 - Present
End to End Networks June 2012 - May 2013
Shoppers Drug Mart August 2011 - June 2012
IBM Canada Ltd. March 2010 - August 2011
Matrix Research Limited March 2008 - March 2009
Skills
CCNA, CCNP, Troubleshooting, Technical Support, Outlook
Education
Seneca College of Applied Arts and Technology 2007 — 2009
Advanced Diploma, Computer Networking and Technical Support
Sinhgad Institute 2005 — 2007
Information Technology
Sunnybrook Health Sciences Centre September 2015 - Present
John Di Marco Productions November 2014 - August 2015
Rogers Communications March 2011 - November 2013
Rogers Communications Inc. April 2010 - March 2011
University of Aberdeen September 2006 - January 2010
Brunico Communications 2000 - 2006
Skills
Marketing Communications, Corporate Communications, Strategic Partnerships, Event Management, Internal Communications, Media Relations, Event Planning, Social Media
Education
University of Western Sydney 2004 — 2005
Masters Degree, Business/Marketing
Seneca College of Applied Arts and Technology 2003 — 2004
The University of Western Ontario 2000 — 2003
Bachelor's degree, Sociology
Cardinal Carter Academy for the Arts
Rogers Wireless August 2012 - Present
Rogers Wireless November 2009 - August 2012
Rogers Communications April 2007 - November 2009
Rogers Communications January 2000 - April 2007
Cantel/Rogers Wireless September 1993 - January 2000
Skills
Telecommunications, Wireless, LTE, Call Center, Mobile Devices, UMTS, Customer Experience, GSM
Education
Seneca College of Applied Arts and Technology 1988 — 1990
Sir John A Macdonald 1984 — 1988
Laser Heating & A/C Inc. October 2013 - Present
EPIC Property Maintenance Services Inc. April 2008 - Present
Rogers Communications April 2009 - October 2010
VIP Energy Services Inc April 2006 - March 2008
ECNG Energy L.P. September 2000 - April 2006
Skills
Supplier Negotiations, Customer Service, Problem Solving, Invoicing, Software Documentation, Process Improvement, Supplier Negotiation
Education
Career Canada College 1990 — 1992
Dental Assistant
Seneca College of Applied Arts and Technology
rcfay@consulting&services July 2014 - Present
Netricom June 2013 - June 2014
Rogers Communications January 2010 - December 2012
Alcatel-Lucent May 2009 - January 2010
Bell Canada February 2007 - November 2008
RCFay Consulting & Services December 2002 - January 2007
Radian Communications 2003 - 2006
Research In Motion February 2002 - November 2002
Nortel April 1980 - July 2001
Skills
Business Planning, Staff Development, Telecommunications, Wireless, UMTS, GSM, 3G, LTE, Cellular Communications, PMP, Vendor Management, GPRS, CDMA, WiMAX, PMO, SS7, Cross-functional Team..., Computer Network..., Project Portfolio..., Project Management, HSPA, Wireless Networking
Education
York University 1985 — 1987
Business Administration - 6 Credits completed
Sheridan College 1982 — 1984
Certificate, Production and Cost Accounting Management
Seneca College of Applied Arts and Technology 1977 — 1979
Diploma, Electronics
PANDORA A/S August 2014 - Present
Tommy Hilfiger October 2011 - July 2014
Rogers Communications March 2013 - May 2013
Bath & Body Works December 2010 - January 2011
Aeropostale October 2009 - January 2010
Tim Hortons November 2007 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Photoshop, English, Windows, Training
Education
Seneca College of Applied Arts and Technology 2014 — 2015
Radio and Television Broadcasting Technology/Technician
York University 2010 — 2013
Philosophy
St. Francis Xavier Secondary School 2006 — 2010
Dfinest Catering January 2012 - Present
Rogers Communications February 2000 - December 2009
Skills
Contract Negotiation, Legal Services, Corporate Communications, Strategic Communications, Media Relations, Marketing Communications, Event Planning, Event Management
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Paralegal Diploma, Legal and Public Administration
Infor May 2013 - Present
Teleperformance December 2012 - May 2013
Rogers Communications May 2011 - December 2012
Rogers Communications Inc. June 2009 - May 2011
Bell May 2008 - May 2009
Bell October 2004 - May 2008
Bell December 2003 - October 2004
Bell June 1996 - December 2003
Skills
CRM, Analytics, Customer Experience, Telecommunications, Database Marketing, Change Management, Call Centers, Customer Retention, Product Management, Call Center, Customer Lifecycle..., Vendor Management, Cross-functional Team..., Mobile Devices, Competitive Analysis, Segmentation, Product Marketing, Strategy, Team Leadership, Marketing Strategy, Integrated Marketing, Project Management, Consulting, Business Development, Business Process...
Education
Seneca College of Applied Arts and Technology 1993 — 1996
Business Computer Systems Diploma
York University 1988 — 1992
Bachelor of Arts (B.A.), Psychology
Clio - Legal Practice Management Software July 2015 - Present
Rogers Communications April 2013 - July 2015
OutRank by Rogers February 2012 - April 2013
Rogers Plus September 2010 - January 2012
Rogers TV August 2010 - January 2012
2008Blockbuster Canada September 2004 - September 2008
McDonald's Corporation January 2000 - January 2003
Skills
Marketing Communications, Sales Management, Retail, Critical Thinking, Organizing, Team Leadership, Creative Writing, Telesales, Web Conferences, Trade Shows, Telemarketing, Sales, Marketing, Cold Calling, Customer Satisfaction, Customer Service, Leadership, Management, Social Media, Training
Education
Universal Life Church Monastery 2012 — 2012
Doctor of Divinity, Comparative Western Religions
Seneca College of Applied Arts and Technology 2007 — 2010
None, Paralegal
Uber November 2014 - Present
DragonsPlay Productions February 2014 - Present
The Corporation of the Town Of Richmond Hill April 2014 - September 2014
Orbixa November 2012 - September 2013
Cole Engineering Group April 2011 - November 2012
Swifttrade September 2009 - August 2010
North York General Hospital May 2008 - September 2009
Rogers Communications April 2005 - August 2008
Clarifica April 2007 - September 2007
Peel District School Board April 2006 - June 2006
Skills
Environmental Awareness, Environmental Impact..., Environmental..., Data Analysis, Project Management, Research, Analysis, Ecology, Water, Public Speaking
Education
Seneca College of Applied Arts and Technology 2010 — 2013
ETM, Environmental Engineering Technology/Environmental Technology
University of Toronto at Scarborough 2003 — 2007
Honours Bachelor of Science, Life Sciences - Human Biology
UPS Supply Chain Solutions June 2015 - Present
Dealer-FX Group, Inc October 2014 - May 2015
IBM September 2013 - June 2014
Rogers Communications September 2012 - September 2013
Discount Car and Truck Rental June 2010 - July 2012
Danier Leather September 2008 - June 2010
Skills
Customer Satisfaction, Analysis, Customer Experience, Customer Service, Training, Customer Retention, Event Management, Leadership, Networking, Sales, Social Media, Team Building, Strategic Planning, Team Leadership, Time Management
Education
Seneca College of Applied Arts and Technology 2008 — 2010
Certificate, Corporate Media Productions
Rogers Communications April 2000 - Present
Rogers Communications 2000 - 2009
Skills
SDLC, Business Requirements, Requirements Gathering, Business Analysis, Requirements Analysis, Business Process, ITIL Certified, lean Sigma Yellow Belt, PMO, Project Delivery, User Acceptance Testing, PMP, Business Transformation, Business Process...
Education
York University 1996 — 1999
Associate's degree
Seneca College of Applied Arts and Technology 1994 — 1998
Associate's degree, Biology/Biological Sciences, General
Pet Valu September 2014 - Present
Pauline Tran January 2009 - Present
Lampo Communications Inc September 2011 - September 2014
Scott Thornley + Company July 2011 - August 2011
Rogers Communications May 2006 - February 2011
Skills
Typography, Logo Design, Layout, Posters, Illustrator, Art Direction, Graphic Design, InDesign, Web Design, Adobe Creative Suite, Branding & Identity, Brochures, Corporate Identity, Visual Communication, Vector Illustration, Illustration, Image Manipulation, Concept Development, Pre-press, Photoshop, Adobe Acrobat, Brand Development, Graphics, Packaging, Mac, Dreamweaver, Business Cards, Interaction Design, Advertising, Creative Strategy, Art, CSS, Photography, Sketching, Invitations, Magazine Design, Flyers, Banners, Digital Illustration, Digital Printing, Collateral, Image Editing, HTML, Visual Identity
Education
University of Toronto 2015 — 2016
Certification in Digital Strategy & Communications Management
Humber College 2013 — 2014
Web Design and Production Certificate
Seneca College of Applied Arts and Technology 2009 — 2011
Advanced Diploma, Graphic Design
York University 2004 — 2009
BFA, Specialized Honours in Fine Arts
Rogers Communications August 2015 - Present
Rogers Communications September 2005 - Present
Skills
Research, Team Leadership, CCNA, Wireless Networking, Management, Coaching, Public Speaking, Customer Service, Strategic Planning, Help Desk Support, IT Operations, Employee Training, CCNP Certified, Coaching Staff, Technical Support, Switches, LAN-WAN, New Business Development, Negotiation, Project Management, Sales, Leadership, Entrepreneurship, Computer Software..., Tutoring
Education
Seneca College of Applied Arts and Technology
Bachelor of Technology (B.Tech.), Computer Engineering
DEL Management Ltd. May 2015 - Present
Ainsworth Inc. September 2013 - July 2015
Rogers Communications 2007 - 2013
Skills
Team Building, Customer Service, Time Management, Administrative..., Teamwork, Customer Satisfaction, PowerPoint, Microsoft Word, Outlook, Team Leadership, Leadership, Troubleshooting, Access, Analysis, Project Planning
Education
Seneca College of Applied Arts and Technology 1992 — 1996
Business, Administration
Rogers Communications February 2015 - Present
Rogers Communications June 2010 - February 2015
The Minacs Group July 2007 - June 2010
Epson America Inc. October 2000 - July 2007
Skills
Customer Experience, Team Management, Telecommunications, Wireless, Training Delivery, ADDIE, Team Leadership, Call Centers, Call Center, Project Management, Requirements Management, Cross-functional Team..., Customer Service, Customer Satisfaction, Needs Analysis, Training, Vendor Management, Mobile Devices
Education
Seneca College of Applied Arts and Technology 2008 — 2010
Marketing Certificate
Rogers Communications March 2015 - Present
TD Bank Group July 2011 - Present
TD March 2014 - June 2014
Research In Motion June 2007 - September 2011
Scotiabank November 2009 - June 2010
Rogers Communications Inc. February 2007 - May 2007
Wellnx Life Sceinces Inc. April 2006 - January 2007
Subaru June 2005 - March 2006
Virgin Mobile Canada January 2005 - June 2005
KiSS 92.5, Z103.5, Flow 93.5, CHFI, 680 News, Corus Entertainment 1997 - 2004
Skills
Copywriting, Web Content Management, Content Strategy, User Experience, Optimizations, Radio Broadcasting, Radio Advertising, Voice Over, Social Media, Writing, Creative Work, Creative Direction, Internal Communications, SEO, Editing, Marketing, Marketing Strategy, Publishing, Proofreading, Web Content, Radio, Digital Media, Content Management
Education
York University
Anthropology
Seneca College of Applied Arts and Technology 1995 — 1997
Broadcasting
York Mills Collegiate
York Mills Collegiate
York Mills Collegiate
Brookfield Johnson Controls September 2011 - Present
Rogers Communications January 2007 - August 2011
Darton Property Management March 2003 - January 2007
Skills
Lease Administration, Corporate Real Estate, Leases, Property Management, Lease Negotiations, Real Estate, Contract Negotiation, Commercial Real Estate, Telecommunications
Education
Seneca College of Applied Arts and Technology
Rogers Communications September 2013 - September 2014
Rogers Communications December 2011 - September 2013
Research In Motion January 2009 - September 2011
Research In Motion January 2010 - May 2010
Skills
Product Management, Product Development, Mobile Devices, Web Architecture, Cross-functional Team..., Blackberry, Mobile Applications, Wireless, Mobile Technology, Agile Methodologies, Cloud Computing, Integration, Software Quality..., System Testing
Education
Seneca College of Applied Arts and Technology
York University
Computer Science, Computer Science
Ministry of Health and Long-Term Care October 2007 - Present
Bell Canada April 2005 - October 2007
Bell Canada May 2002 - March 2005
Rogers Communications 2001 - 2002
Rogers Cable 2000 - 2001
Rogers Wireless 2000 - 2000
Rogers Wireless 1997 - 2000
Skills
SDLC, Project Planning, Business Analysis, Testing, Requirements Analysis, Requirements Gathering, Business Requirements, User Acceptance Testing, Business Process..., Project Delivery, Analysis, Business Process, Leadership
Education
Seneca College of Applied Arts and Technology 1991 — 1994
Diploma, Computer Programming and System Analysis
Stratford Central Secondary
Rogers Media May 2015 - Present
LOULOU, Rogers Publishing November 2012 - May 2014
Rogers Media June 2008 - November 2012
Rogers Communications February 2007 - January 2008
Rogers Communications April 2005 - December 2006
Skills
Publishing, Magazines, Advertising, Promotions, New Business Development, Public Relations, Social Media
Education
Seneca College of Applied Arts and Technology 2005 — 2006
Corporate Communications, Post Diploma
The University of Western Ontario 2001 — 2004
Bachelor of Arts, Majoring in Psychology
Rogers Communications November 2013 - Present
Netricom January 2012 - Present
Prestige Telecom February 2006 - December 2011
Geotech Communications Inc January 2005 - February 2006
Geotech Communications Inc March 2003 - January 2005
Geotech Communications September 2002 - March 2003
UMA Engineering Ltd January 2000 - January 2002
Detailed Technical Consultants Ltd January 1998 - January 2000
Detailed Technical Consultants Ltd January 1997 - January 1998
Skills
AutoCAD, Fiber Optics, Telecommunications, Project Management, Wireless, GSM, CAD, LTE, Network Design, UMTS, Transmission, Project Planning, MS Project, VoIP, Team Leadership, Telecommunications..., Troubleshooting, Optical Fiber
Education
Seneca College of Applied Arts and Technology 1994 — 1998
Applied Arts, Civil Engineering Technoligist
Rogers Communications February 2010 - September 2014
SCOR Canada Reinsurance Co. June 2008 - October 2008
ING Insurance Company of Canada August 2006 - November 2007
Skills
Customer Service, Vendor Management, Sales, Team Leadership, Microsoft Excel, Account Management, Customer Experience, Telecommunications, Project Management, Teamwork, Social Media, Business Analysis, Microsoft Office, Analytical Skills, Interpersonal Skills, Management, Strategic Planning
Education
Seneca College of Applied Arts and Technology 2014 — 2015
Bachelor's Degree, Logistics, Materials, and Supply Chain Management, 3.0
Methapharm June 2014 - Present
Methapharm Inc. June 2009 - June 2014
ACIC Fine Chemicals Inc. June 2009 - June 2014
Rogers Communications 2005 - 2008
RadioShack 2000 - 2005
Skills
Pharmaceutics, Pharmaceutical Industry, Regulatory Affairs, Pharmaceutical Sales, Business Development, Market Access, Product Launch, Commercialization, Biotechnology, Sales Effectiveness, Sales Management, GMP, Market Planning, Sales, Management
Education
Seneca College of Applied Arts and Technology 2005 — 2008
Pharmaceutical Technology, Chemical Technology in Pharmaceuticals
University of Toronto 2000 — 2003
Liberal Arts and Sciences, General Studies and Humanities
Ogilvy & Mather August 2012 - June 2014
Rogers Communications March 2011 - July 2012
The Brand Factory March 2010 - March 2011
Montana Steele Advertising January 2008 - July 2010
The Brand Factory November 2006 - January 2008
Skills
Integrated Marketing, Advertising, Social Media Marketing, Digital Marketing, Online Advertising, Creative Direction, Direct Marketing, Marketing Communications, Marketing Strategy, Digital Strategy, Blogging, CRM, Direct Mail, Brand Development, Awesomeness, Social Media, Marketing, Strategy, Sports Marketing, Team Building, Account Management, Mobile Marketing, Relationship Marketing
Education
Canadian Marketing Association 2009 — 2010
Certificate, Digital Marketing Strategies
Seneca College of Applied Arts and Technology 2001 — 2003
CAAT, Creative Advertising
Brother Andre'
Northbridge Financial Corporation April 2013 - Present
Northbridge Financial January 2012 - April 2013
Lombard Canada August 2008 - December 2011
Lombard Canada Limited 2008 - December 2011
Lombard Insurance 2006 - December 2011
Lombard Canada January 2007 - August 2008
Self Employed March 2006 - December 2006
Canadian Tire Corp. Ltd. October 1998 - April 2006
Rogers Cablesystems Ltd. May 1991 - January 1999
Rogers Communications 1991 - 1999
Skills
IMS DB/DC, z/OS, AIX, SQL, Oracle SQL, WebSphere MQ, COBOL, IT Management, Database Administration, Database Design, DB2 for z/OS, DB2 UDB, Tivoli Storage Manager, DB2, TSM, Databases, Data Modeling, CICS, Oracle, Unix, Microsoft SQL Server, Business Analysis, SQL Tuning, Data Warehousing, MVS, SDLC, Data Center, Mainframe, Software Development
Education
If you don't remember that's ok!
Seneca College of Applied Arts and Technology
Comp. Sci
University of Toronto
Comp. Sci
Rogers Communications March 2008 - Present
Cryptologic December 2006 - March 2007
Bug-Tracker December 2005 - December 2006
Skills
Agile Methodologies, Quality Assurance, Quality Center, Regression Testing, Software Quality..., Test Planning, User Acceptance Testing, SDLC, Testing, Waterfall, Test Automation, Test Strategy, System Testing, Test Cases, Test Management, HP Quality Center
Education
Seneca College of Applied Arts and Technology 2001 — 2005
Computer Engineering Technology
Nelson A. Boylen
OLG August 2015 - Present
OLG 2008 - Present
Rogers Communications 2004 - 2008
Rogers Communications 2000 - 2004
Skills
Six Sigma Black Belt, Lean Six Sigma, Quality Management, Change Management, Project Management, Program Management, Telecommunications, Wireless, Six Sigma, PMP, Operational Excellence, Lean Champion, Lean Facilitation, Strategic Planning, Customer Service, Leadership, Lean Manufacturing, Management, Operations Management, Strategy, Team Building, Team Leadership, Vendor Management
Education
Seneca College of Applied Arts and Technology
IBM Canada Ltd. December 2012 - Present
Rogers Communications February 2008 - November 2012
Skills
HP Openview, Citrix, Disaster Recovery, Incident Management, Data Center, Technical Support, Shell Scripting, Control-M, Call Centers, IT Operations, Change Management, Unix, Outsourcing, AIX, Software Documentation
Education
Seneca College of Applied Arts and Technology 1989 — 1991
Rogers Communications November 2014 - Present
Rogers Communications November 2011 - November 2014
Rogers Communications October 2010 - November 2011
Rogers Communications Inc. January 2006 - November 2010
Sprint Canada Inc. / Call-Net Enterprises June 1998 - January 2006
Sears Canada Inc. September 1990 - November 2000
Metex Systems Inc. June 1995 - May 1998
Skills
Business Analysis, PMP, Cross-functional Team..., SDLC, Vendor Management, Telecommunications, Requirements Gathering, Integration, Visio, Requirements Analysis, Program Management, Project Management, Project Delivery, PMO, Business Process, Project Portfolio..., IT Management, Software Project..., MS Project, Software Documentation, ITIL, Team Leadership, Systems Analysis, Business Process..., Change Management, Analysis, Management, Project Planning, Business Intelligence, Process Improvement, Software Development, System Deployment, Data Center, Quality Assurance, Agile Methodologies, Customer Service, Deployment, Architecture, Team Building, Documentation, Application Development, Call Center, E-commerce, Troubleshooting, Problem Solving, Customer Relations, Process Engineering, Business Requirements
Education
University of Toronto - University College
B.Sc Honours
Seneca College of Applied Arts and Technology
Audatex Canada July 2003 - Present
Audatex Canada July 2003 - October 2013
Rogers Communications February 2003 - July 2003
IBM Canada Ltd. November 1997 - February 2003
Skills
Team Leadership, Solution Selling
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Compuer Engineering Technologist
York University 1992 — 1996
Bachelor of Science (B.Sc.), Computer Science
Cambrian Solutions Inc. November 2014 - Present
Right Management April 2014 - Present
Storck 2002 - 2013
Storck 2000 - 2002
Rogers Communications 1996 - 2000
Rogers Communications 1994 - 1996
Nestle S.A. 1988 - 1993
Skills
Recruitment & Selection, New Hire Orientation &..., Recognition & Employee..., Training & Development, Payroll & Group..., Change/Continuous..., Policy Development &..., Compensation & Analysis, Organization..., Performance Management, Organizational Culture, Team Work &..., HR Consulting, Coaching, Employee Training, Human Resources, Management, Organizational..., Organizational..., Recruiting, Hiring, Benefits Administration, Employee Relations, Leadership, HRIS, Payroll, Onboarding
Education
University of Toronto 1983 — 1987
Bachelor of Arts (BA), Psychology & Sociology
Seneca College of Applied Arts and Technology 1989 — 1992
Certificate, Human Resouces Management
Canadian Management Centre
Leadership Skills
Siemens Canada July 2013 - Present
RuggedCom Inc. - A Siemens Company July 2012 - July 2013
Rogers Communications November 2007 - July 2012
Powerwave Technologies February 2005 - June 2007
Kaval Wireless Technologies 1999 - 2005
Skills
Wireless, Telecommunications, Cellular Communications, RF, LTE, GSM, UMTS, 3G, CDMA, Microwave, Mobile Devices, Fiber Optics, 4G, RF Engineering, Wireless Networking, WiMAX, Antennas, HSPA, Mobile Communications, PMO, IP, WCDMA, Project Planning, SDH, Ethernet, WiFi
Education
Seneca College of Applied Arts and Technology
Rogers Communications May 2009 - Present
Skills
Customer Service, Social Media, Management, Microsoft Office, Microsoft Excel, Marketing, Microsoft Word, PowerPoint, Sales, Leadership, Public Speaking, Desktop Publishing, Inventory Management, Inventory Control, Inventory Analysis, Vendor Managed Inventory, Vendor Management, Customs Regulations, Warehouse Management, Warehouse Control
Education
Seneca College of Applied Arts and Technology 2015 — 2017
Diploma, Business, Management, Marketing, and Related Support Services
Seneca College of Applied Arts and Technology 2008 — 2009
Advertising
ASUS May 2013 - Present
Rogers Communications October 2008 - June 2009
RBC September 2004 - December 2005
IPGRI (International Plant Genetic Institute) 2003 - 2004
Skills
Wireless, Active Directory, Network Administration, Technical Support
Education
Seneca College of Applied Arts and Technology 1999 — 2002
Diploma, Computer Networking Tech Support
WCI 1993 — 1999
High School Diploma, Science
Havergal College February 2005 - Present
Roxio 2003 - 2005
Rogers Communications April 2002 - August 2002
Skills
Hardware, Troubleshooting, Active Directory, Team Leadership, OS X, Databases, Operating Systems, Virtualization, Technical Support, Computer Hardware, TCP/IP, Networking, Software Installation
Education
Seneca College of Applied Arts and Technology
University of Toronto
Rogers Communications 2000 - Present
Skills
Corporate Security, Private Investigations, Internal Investigations, Fraud Investigations, Security Management, Risk Management, Investigation, Fraud, Fraud Detection, Security, Surveillance, Physical Security
Education
Seneca College of Applied Arts and Technology
York University
The Flavashop Inc. February 2006 - Present
TD Bank Group March 2011 - October 2013
Rogers Communications April 2008 - March 2010
TELUS January 2004 - February 2008
Skills
Event Planning, Social Media, Entertainment, Creative Writing, Finance, Promotions, Investments, Social Networking, Customer Service, Social Media Marketing, Marketing, Entrepreneurship, Management, Online Marketing, Marketing Communications
Education
Seneca College of Applied Arts and Technology 2004 — 2009
Diploma 3yr & Certificate 1yr, Marketing Administration & Event Management
Seneca College of Applied Arts and Technology 2003 — 2006
Marketing
Rogers Communications March 2015 - Present
eHealth Ontario November 2013 - February 2015
eHealth Ontario October 2012 - November 2013
Rogers Communications Inc. September 1996 - October 2012
Skills
Customer Experience, Reporting & Analysis, Cognos, Telecommunications, Process Mapping, SAS, SQL, SQL Server, People Management, Strategic Planning, ITIL, Vendor Management, Management, Mobile Devices, Business Analysis, Wireless, Team Leadership, Cross-functional Team..., Product Management, Process Improvement, Call Center, Business Intelligence, SDLC, Business Case, Requirements Analysis, Business Process..., Visio, Team Management, Cellular Communications, Telecommunications..., MS Project, Requirements Gathering, Data Warehousing, Business Process, Project Management, User Acceptance Testing, Databases, Billing Systems, Avaya, Blackberry, IVR, IT Management, Testing, Team Building, CRM, Access, Call Centers, Change Management, Microsoft SQL Server, Project Planning
Education
Seneca College of Applied Arts and Technology 1993 — 1995
International Business, International Business
Rogers Communications September 2009 - Present
Rogers March 2008 - September 2009
Rogers Communications December 2005 - March 2008
Skills
Telecommunications..., Telecommunications, Project Delivery, Wireless, Customer Experience, PMP, SDLC, PMO, Billing Systems, Leadership, Business Process, Business Transformation, Business Analysis, Team Leadership, CRM
Education
Seneca College of Applied Arts and Technology 1999 — 2000
Business Systems Analysis
Seneca College of Applied Arts and Technology 1992 — 1995
Business Administration
Rogers Communications July 2008 - Present
Rogers Communications July 2006 - July 2008
Siam Computer and English August 2005 - July 2006
IKEA Group 2001 - 2005
Skills
Telecommunications, Business Analysis, Wireless, Integration, Requirements Analysis, SDLC, Troubleshooting, Program Management, Analysis, Systems Analysis, Team Building, Customer Service, Team Leadership, Sales, Microsoft Office, Project Management, Customer Experience, Leadership, Customer Satisfaction, Time Management
Education
Seneca College of Applied Arts and Technology 2001 — 2004
Business Computer Systems/Business Administration
Seneca College of Applied Arts and Technology 2001 — 2004
Business Computer Systems Diploma, Computer/Information Technology Administration and Management
Rogers Communications May 2013 - August 2014
Rogers Communications October 2010 - May 2013
Amdocs 2009 - 2010
Casero Inc. January 2004 - July 2009
Trader Corporation 2009 - 2009
Skills
Linux, Agile, Release Management, Process Improvement, Apache, Agile Methodologies, Unix, Telecommunications, System Deployment, Integration, Servers, System Administration, Software Development, Shell Scripting, Leadership, Testing, SDLC, Technical Support, Virtualization, Software Project..., IIS, Enterprise Architecture, SOA, Requirements Analysis, Weblogic, Unix Shell Scripting, Solution Architecture, Databases, ITIL, WebLogic
Education
Seneca College of Applied Arts and Technology 1999 — 2003
CPA, Computer Programming and Analysis
Abacus Accounting By Mail Ltd February 2013 - Present
Rogers Communications May 2009 - Present
Staples Business Depot January 2008 - May 2009
Skills
Computer Hardware, Computer Repair, Windows 7, Troubleshooting, Active Directory, XP, Windows Server, Technical Support, Laptops, Software Installation, Network Administration, Windows, Printers, A+ Certified, Operating Systems, OS X, Computer Maintenance, Hardware, Servers, Networking
Education
Seneca College of Applied Arts and Technology 2008 — 2011
Electronics Engineering plus telecommunications, Telecommunications Engineering
Seneca College of Applied Arts and Technology 2007 — 2009
building systems technology, renewable energy sources
Rogers Communications February 2015 - Present
Rogers Communications May 2010 - January 2015
Rogers Communications 2008 - April 2010
CityTV Winnipeg 2007 - 2007
Rogers Communications 1998 - 2007
Skills
Press Releases, Corporate Communications, Strategic Communications, Internal Communications, Leadership, Employee Management, Employee Engagement, Operations Management, Operational Planning, Stakeholder Management, Creative Problem Solving, Managing Deadlines, Research, Strategic Planning, Desktop Publishing, Leading Diverse Teams, Hiring Employees, Career Development
Education
Sheridan College 2007 — 2008
OCGC (PR) - Post-grad, Corporate Communications (Hons.)
Seneca College of Applied Arts and Technology 1999 — 2002
Diploma, Broadcast Journalism - TV (Hons.)
York University 1998 — 2002
Communications, Double Mjr. (Hons.)
York University 1998 — 2002
Bachelor's Degree, Sociology
Claude Watson School for the Arts
High School, Music Mjr.
Seneca College of Applied Arts and Technology November 2013 - Present
Communication Solutions June 2009 - October 2013
Seneca College of Applied Arts and Technology April 2012 - September 2012
Rogers Communications August 2002 - November 2008
Skills
Linux, Windows, MySQL, Microsoft Office, HTML, Risk Management, IT Security Policies, IT Security Audit, Digital Forensics, Business Continuity..., Cryptography and..., Authentication,..., Network Security, Troubleshooting, Computer Security, Information Security, Active Directory, Microsoft SQL Server, Computer Hardware, IT Audit
Education
Seneca College of Applied Arts and Technology 2009 — 2013
Bachelor of Technology in Informatics and Security, IT Security
The Institute for Computer Studies, North York, ON 2001 — 2002
NETWORK INFRASTRUCTURE ENGINEERING TECHNOLOGY DIPLOMA, Information Technology, 3.2
Seneca College of Applied Arts and Technology 1996 — 1999
COMPUTER ENGINEERING TECHNOLOGY DIPLOMA, Computer Engineering, 3.3
Rogers Communications June 2014 - Present
Manulife Financial January 2011 - June 2014
Canadian Tire November 2007 - January 2011
Seneca College of Applied Arts and Technology January 2009 - April 2010
University Health Network 2006 - 2008
General Motors January 2003 - January 2005
Skills
SCCM, Windows 7, Active Directory, Troubleshooting, Windows Server, VMware, System Deployment, XP, Virtualization, VMware ESX, Microsoft Exchange, ITIL, Group Policy, DNS, DHCP, VBScript, Operating Systems, Citrix, Servers, Hardware, TCP/IP
Education
University of Waterloo 2000 — 2005
BASc, Computer Engineering
Seneca College of Applied Arts and Technology 2006 — 2008
CNS, Computer Networking and Technical Support
My Global Knowledge 2008 — 2008
ITIL Version 3 Foundation Certification
CompTIA 2009 — 2009
Network+ Certification
CompTIA 2009 — 2009
A+ Certification
Microsoft 2009 — 2009
Microsoft Certified Professional
My Global Knowledge 2010 — 2010
SCCM 2007 - Planning, Deploying, and Managing
Walmart Canada September 2015 - Present
Walmart Canada August 2013 - September 2015
Rogers Communications July 2011 - August 2013
Rogers Communications July 2010 - July 2011
Rogers Communications Inc. August 2009 - July 2010
Bell Mobility January 2009 - November 2009
Eloqua April 2007 - November 2008
The Centre for International Governance Innovation March 2006 - April 2007
Skills
Microsoft SQL Server, Business Analysis, Project Management, Training, Analysis, C#, .NET, Web Development, SQL, Quality Assurance, Visual Basic, Microsoft Office, Learning Management..., Management Skills, ASP.NET, SCORM, Team Leadership, AICC, Vendor Management, Management, Business Process, Visual Studio, Microsoft CRM, XML, XSLT, Oracle SQL, Technical Roadmaps, Applications..., Data Warehousing, Budget Process, Budget Management, SQL Server 2005/2008, Software Documentation, Software Development, Open Source Software, Performance Management, Tableau
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Diploma, Computer Programming and Analysis
York University 1998 — 2002
Bachelor of Arts, Psychology
Klöckner Pentaplast January 2015 - Present
SICK, Inc. January 2012 - January 2014
Waterford Wedgwood 2007 - 2010
The Swatch Group Canada November 2006 - April 2007
Yum Restaurants International (Canada) LP April 2004 - November 2006
Club Monaco 2003 - 2004
Rogers Communications 1992 - 1997
Skills
Inventory Control, Spreadsheets, Data Entry, Accounting, Retail, Excel, Word, Outlook, Purchasing, Receiving, AS400, Teamwork, Accounts Payable, Shipping, SAP, Microsoft Office, Problem Solving, Analysis, Logistics, Lotus Notes, Access, Customer Service, PowerPoint, Inventory Management, Auditing, Forecasting, Project Management, Microsoft Excel, Microsoft Word
Education
Seneca College of Applied Arts and Technology
Marketing Diploma, Accounting, Sales, Economics, Business Law
The Home Depot September 2012 - Present
Nike September 2012 - Present
Rogers Communications August 2010 - December 2010
ICOM September 2008 - February 2010
Skills
Customer Service, Team Leadership, Project Management, Leadership, Microsoft Office, Process Improvement, Social Media
Education
Seneca College of Applied Arts and Technology 2003 — 2006
Civil Technology Engineer
Rogers Communications May 2014 - Present
Tiny Hearts January 2010 - Present
500px November 2013 - May 2014
BlackBerry May 2011 - November 2013
RIM July 2010 - September 2010
DAT Solutions April 2010 - August 2010
Prinex Media Inc. January 2006 - August 2009
Skills
User Experience, User interface design, Information architecture, Interaction design, Adobe Creative Suite, HTML, Mobile Applications, Typography, Mobile Design, Wire Framing, Information Architecture, User Interface Design, Interaction Design, Illustrator, Web Design, CSS, Graphic Design, Visual Design, User Interface, Layout, Graphics, Information Design, Mobile Devices, User Experience Design, InDesign
Education
York University 2007 — 2011
Bachelor of Design (Honours), Design
Seneca College of Applied Arts and Technology 2004 — 2006
Graphic Design, Graphic Design
iMediaworld Ltd. January 2004 - Present
Solisco Printers 2003 - 2004
Metroland 2002 - 2003
Metroland 1999 - 2002
Rogers Communications 1997 - 1999
Citizens Communication Group 1994 - 1997
Skills
Strategic Planning, Brand Management, Creative Direction, Leadership, Entrepreneurship, Project Management, Graphic Design, Business Strategy, Research, Media Relations, Publishing, Public Relations, Marketing Strategy, Ebooks, Strategic Communications, Online Advertising, Marketing Management, Copywriting, Email Marketing, Online Publishing, Corporate Communications, Marketing, Content Strategy, Integrated Marketing, Brand Development, New Media, Newsletters, Social Media Marketing, Marketing Communications, Blogging, Web Content, Press Releases, Facebook, People Skills
Education
York University
Seneca College of Applied Arts and Technology
Rogers Communications September 2014 - Present
Rogers Communications 2014 - 2015
Rogers Communications 2014 - 2015
Rogers Communications 2014 - 2015
Rogers Communications September 2012 - September 2014
Rogers Communications September 2012 - January 2013
Rogers Communications 2010 - 2013
Skills
Telecommunications, Call Center, Customer Experience, Business Case, Project Delivery, Program Management, PMO, Vendor Management, Team Leadership, ITIL, Process Improvement, Change Management, Project Management, Mobile Devices, Business Analysis, Project Planning, Service Delivery, Stakeholder Management, Project Portfolio..., Cross-functional Team...
Education
Seneca College of Applied Arts and Technology
York University
Bachelor's degree, Sociology
Rogers Communications July 2012 - Present
Home@Ease May 2010 - July 2012
Home at Ease March 2008 - May 2010
Skills
Photography, Digital Photography, Photoshop, Graphic Design, Adobe Creative Suite, Web Design, Advertising, InDesign, Illustrator, Portrait Photography, Mac, Real Estate, WordPress, Social Media, Social Media Marketing
Education
Seneca College of Applied Arts and Technology 2003 — 2004
Digital Media
Maple Lodge Farms September 2013 - Present
Freelance Writer 2009 - Present
Maple Lodge Farms 2011 - September 2013
Costco Wholesale 2004 - 2011
Rogers Communications 1999 - 2003
The Evanov Radio Group 1996 - 1999
Education
University of Toronto 2005 — 2010
Honours B.A., English Literature (British and Commonwealth) and French
Seneca College of Applied Arts and Technology 1998 — 1999
Diploma, Radio and Television Broadcasting Technology/Technician
University of Torotno
Honour Bachelor of Arts, English Language and Literature/Letters
BC Hydro November 2012 - Present
Inventure Solutions Inc. A Vancity Company February 2012 - September 2012
Ministry of Community and Social Services July 2009 - March 2011
Ministry of Health and Long-Term Care July 2008 - March 2009
Smart Systems for Health Agency (now eHealth Ontario) July 2008 - March 2009
Architech-Solutions January 2006 - July 2007
Business Propulsion Systems (now BPS Resolver) June 2005 - January 2006
Rogers Communications November 2003 - July 2005
Amdocs November 1999 - August 2003
Corporate Communications Interactive January 1999 - July 1999
Skills
Instructional Design, Technical Writing, E-Learning, Learning Management..., Project Management, Learning Management, Training, Analysis, Training Delivery, Employee Training, Captivate, Needs Analysis, CRM, Leadership, Instructor-led Training, Software Documentation, Blended Learning, Training & Development, Managing Training..., SAP Modules (MM, QM and..., SharePoint
Education
University of Toronto, School of Continuing Education 2001 — 2003
Professional Certification in E-Learning
Seneca College of Applied Arts and Technology 1998 — 1999
Post-Diploma, Technical Communications
Carleton University, Ottawa 1992 — 1996
Bachelor of Arts, English and Political Science
Rogers Communications April 2014 - Present
WIND Mobile October 2012 - April 2014
Rogers Communications March 2012 - June 2012
Bell Mobility January 2004 - September 2011
Bell Mobility July 1997 - January 2004
Newstar Technologies Inc. December 1996 - March 1997
End to End Networks July 1993 - December 1996
Skills
Switches, Ethernet, Routers, Routing, Frame Relay, WAN, IP, TCP/IP, Cisco, VLAN, Firewalls, OSPF, ISDN, Network Design, T1, Troubleshooting, TDM, Network Engineering, Juniper, X.25, DS-3, OC-48, Newbridge 3600, Optical Fiber, Wireless, Cisco Technologies, Newbridge, DS3, LTE, CDMA, MPLS
Education
Seneca College of Applied Arts and Technology 1987 — 1990
Electronics Engineering Technician
Verity International
Rogers Communications August 1997 - Present
Rogers Communications March 1990 - March 1997
Rogers Communications April 1989 - February 1990
Education
Seneca College of Applied Arts and Technology 1978 — 1981
Electronic Technology, Communications Technology/Technician
Victoria Park Secondary School 1977 — 1981
Honour Graduation Diploma
Rogers Communications October 2014 - Present
Rogers Communications May 2008 - October 2014
Rogers Communications July 2006 - May 2008
Skills
SQL, Unix, Telecommunications, Agile Methodologies, Mobile Devices, Java, Java Enterprise Edition, Perl, Git, MySQL, C++, Visual C++, ANSI C, Software Development, XML, TCP/IP
Education
Seneca College of Applied Arts and Technology 2003 — 2006
Computer Programming and Systems Analysis
Rogers Communications March 2013 - Present
Rogers Communications December 2010 - March 2013
Rogers Communications August 2006 - December 2010
Rogers Communications June 2005 - August 2006
Collectcorp August 2003 - June 2005
TELUS December 2002 - March 2003
Percepta - (Ford Motor Company) February 2001 - March 2002
International Showcase Associates inc April 1998 - February 2001
Shoppers Drug Mart September 1998 - January 2000
Skills
Call Centers, Troubleshooting, Telecommunications, Wireless, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Financial Risk, Negotiation, Internet Troubleshooting
Education
Bayview Secondary School
High School, Business/Commerce, General
Langstaff Secondary School
High School, Business/Commerce, General, 9-10
Seneca College of Applied Arts and Technology
Business Administration and Management, General