Rogers Communications Inc.
Industry: Telecommunications company
DescriptionRogers Communications Inc. is a Canadian communications and media company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. The company is headquartered in Toronto. Headquarters: Toronto, Canada CEO: Joe Natale (19 Apr 2017–) Revenue: 14.14 billion CAD (2017) Subsidiaries: Rogers Wireless, Fido Solutions, Chatr,
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Rogers Communications Inc. Employees
Universoft Inc. Data Engineer - BI ArchitectRogers Digital MediaApril 2013 - Present
Cancer Care Ontario October 2012 - April 2013
Shoppers Drug Mart March 2012 - October 2012
Loblaw Companies Limited January 2012 - March 2012
Cancer Care Ontario November 2009 - December 2011
Rogers Communications Inc. October 2007 - August 2009
Dell Financial Services July 2005 - September 2007
Rogers Communications, Inc. March 2004 - July 2005
SwissRe 2002 - 2004
Amdocs 2000 - 2002
Skills
ETL, Data Warehousing, Informatica, Performance Tuning, Erwin, Data Warehouse..., PL/SQL, Teradata, Business Intelligence, Microstrategy, SQL Server, Database Design, Database Development, Cognos, Oracle SQL, Netezza, SQL, Application Development, Data Modeling, Databases, Integration, Unix, Data Integration, Data Migration, OLAP, Unix Shell Scripting, Architecture, Dimensional Modeling, AIX, Requirements Analysis, Data Analysis, Solaris, Shell Scripting, Database Administration, SDLC, Master Data Management, Data Architecture, Data Marts, Software Development, DB2, Microsoft SQL Server, Oracle, Enterprise Architecture, Enterprise Software, Solution Architecture, T-SQL, Architectures
Education
Hortonworks University 2013 — 2013
Data Analysis with Hive & Pig
Kimball University 2011 — 2011
Data Warehouse Lifecycle in Depth
Università degli Studi di Trieste 1986 — 1993
Master, Physics
Fondation de l'Université du Québec à Trois-Rivières March 2014 - Present
SPB Psychologie organisationnelle 2009 - Present
Dan Milot Expérience-Conseil Inc 2007 - Present
Rogers Communications Inc December 2000 - October 2007
Videotron November 1997 - February 2000
CF Câble 1995 - 1997
Cogeco Cable 1991 - 1995
Cablestrie (Cogeco Cable) 1989 - 1991
Videotron (Cap-de-la-Madeleine) 1985 - 1989
LA BELLE VISION INC January 1983 - January 1985
Skills
Coaching, Leadership, Leadership Development, Executive Coaching, Change Management, Performance Management, Organizational..., Business Strategy, Strategic Planning, Team Management, Call Centers, Talent Management, DES, Human Resources, Employee Engagement, Management, Management Consulting, Planification..., Gestion des performances, Gestion d'équipe, Consulting en management, Formation de leader, Centres d'appel, Stratégie commerciale, Data Encryption Standard
Education
Université du Québec à Trois-Rivières 1980 — 1983
Baccalauréat, Administration
CEGEP-Trois-Rivières 1979 — 1980
D.E.C, Sciences administratives
Cegep de Trois-Rivières 1977 — 1980
DEC, administration
Séminaire Ste-Marie 1971 — 1976
Google Inc. 2012 - Present
UCLA Anderson 2008 - 2013
Dell Inc. 2007 - 2007
Rogers Communications Inc. 2005 - 2006
Loblaw Companies Ltd. / George Weston Ltd. 2005 - 2005
Johnson Controls Inc. / York International 2004 - 2004
Skills
Research, Statistics, SPSS, Quantitative Research, Public Speaking, Psychology, Organizational Behavior, Human Resource..., Management
Education
University of California, Los Angeles 2008 — 2013
Doctor of Philosophy (PhD), Organizational Behavior
University of Toronto 2006 — 2008
Master of Industrial Relations & Human Resources (MIRHR)
University of Toronto 2001 — 2005
Bachelor of Commerce (BCom), Finance & Economics
Rogers Communications Inc. February 1996 - Present
Telecable SRL January 1991 - February 1995
Skills
WDM, Fiber Optics, Broadband, DWDM, HFC, RF, Telecommunications..., FTTH, Optical Fiber, Telecommunications, FTTx, Network Design, IP, DOCSIS, Ethernet, IPTV, MPLS, VoIP
Education
Universitatea „Politehnica” din București
MSc EE, Electrical Engineering
Rogers Communications Inc. June 2008 - Present
Skills
Employee Benefits, Vendor Management, Leadership, Management, Employee Engagement, HRIS, PeopleSoft, Human Resources, Personnel Management, HR Policies, Analysis, New Hire Orientations, Workforce Planning, Incentive Programs, Interviews, Benefits Administration
Education
The University of the West Indies, Mona
Bachelor's degree
Rogers Communications Inc. December 2009 - Present
Rogers Communications Inc. August 2001 - December 2009
Rogers Communications Inc. August 1999 - August 2001
Skills
esprit analytique, souci du détail, orientée vers le client, communication, Coaching
Education
Rogers Perfectionnement 2009 — 2009
instructeur, Achieve Global
Rogers Perfectionnement 2009 — 2009
Rogers Perfectionnement 2007 — 2008
certificat, Langevin Learning services
Rogers Perfectionnement 2006 — 2006
Instructeur, Ventes/acclivus Instructeur
Université du Québec 2001 — 2003
Certificat, Instructeur en milieu de travail
StorageASP Inc 2011 - Present
Rogers Communications Inc September 2008 - March 2010
Arrow Electronics August 1999 - May 2008
Skills
Business Continuity, Management, Netbackup, Windows Server, Microsoft Exchange, Enterprise Storage, Storage, SAN, DNS, Virtualization, Symmetrix, Sun, Troubleshooting, Clariion, Storage Area Networks, Strategy
Education
The University of British Columbia
BASc, Electrical Engineering
Intact July 2014 - Present
AC3Qc July 2015 - Present
AC3Qc January 2009 - July 2015
Sears Canada December 2011 - July 2014
Sears Canada April 2011 - December 2011
Davis + Henderson July 2010 - April 2011
Rogers Communications Inc. September 2007 - October 2009
Rogers Communications Inc. February 2005 - September 2007
Rogers Communications Inc. October 2001 - February 2005
Rogers Communications Inc. July 2000 - October 2001
Skills
Contact Centre, Call Center, Coaching, Telecommunications, Employee Relations, Workforce Management, Operation, Teamwork, Customer Experience, Customer Satisfaction, Customer Service, Customer Relations, Strategic Planning, Change Management, Process Improvement, Planning, Team Management, People Management, Avaya, Team Leadership, Sales Management, IVR, Vendor Management, Outsourcing, Employee Engagement, Project Planning, Contact Centers, Management, Leadership, Performance Management, CRM, Recruiting, Training, Call Centers, Analysis, Project Management, Direct Marketing, Negotiation, Cross-functional Team..., Customer Retention, Operations Management, Strategy, Retail, Sales, Time Management, Integration, Team Building, Marketing, Account Management, Business Process...
Education
Université du Québec à Montréal 1993 — 1996
Certificate
Rogers Communications Inc 2005 - 2014
Hudson's Bay Company 2002 - 2004
Aviva Canada 2002 - 2002
AUDIENCE Communication Inc 2000 - 2002
Vodafone 1996 - 1998
GUS Home Shopping 1988 - 1994
Skills
Internal Communications, Project Management, Communications Planning, Corporate Communications, Strategic Communications, Employee Engagement, Writing, Newsletters, Leadership, Team Building, Management, Team Leadership, Customer Experience, Cross-functional Team..., Change Management, Project Planning, Vendor Management, Public Relations, Proposal Writing, Human Resources, Marketing
Education
The University of Manchester
BA (Hons), Medieval Studies
The University of Manchester
BA (Honours) in Medieval Studies
Bell Canada March 2011 - July 2015
Rogers Communications Inc. September 2010 - March 2011
Magsnet Inc. May 2009 - September 2010
Citibank November 2005 - October 2006
yEvolve (Pvt.) Ltd. November 2002 - August 2005
Wavetech (Pvt.) Ltd. May 2002 - November 2002
OPSTeC October 1999 - May 2002
Skills
Business Analysis, Change Management, Information Security, Product Management, COBIT, Negotiation, Supply Chain, Branding & Identity, SDLC, Telecommunications, Visio, Vendor Management, Test Planning, Risk Management, Agile Methodologies, Systems Analysis, Requirements Analysis, Business Process..., Project Management, ERP, Quality Assurance, Analysis, Business Process, Testing, ITIL, CRM, Project Planning, Databases, Presentation Skills, New Business Development
Education
University of Central Punjab 1997 — 1999
MBA, MIS
University of Central Punjab
B.Commerce, Mathematics, Statistics, Business, Economics
Convent of Jesus & Mary
Matriculation, Science (Physics, Chemistry, Biology, Maths)
MétéoMédia June 2015 - Present
Société des Casinos du Québec January 2014 - March 2015
TELUS December 2009 - January 2014
Rogers Communications Inc 2004 - January 2009
Microcell Solutions Inc. 2001 - 2004
Microcell Inc 1999 - 2001
Skills
Direct Marketing, Internal Communications, Marketing Communications, Media Planning, Advertising, Marketing, Sponsorship, Web Analytics, Telecommunications, Strategic Communications, Leadership, Marketing Management, Management, Strategy, Event Management, Strategic Planning, Product Development, Digital Media, Brand Management, Sales, Product Launch, Strategic Partnerships, Marketing Strategy
Education
Université de Montréal
Bachelor of arts in communication (BA) Advertising - Applied Communication - Business writing
Desjardins June 2013 - January 2015
CÉDA, Comité d'éducation aux adultes de la Petite-Bourgogne et de Saint-Henri September 2011 - March 2013
Rogers Communications Inc. October 2008 - September 2011
Rogers Communications Inc. 2006 - 2008
Fido Solutions November 2003 - October 2006
Skills
Customer Service, Call Center, Customer Experience, Project Management, Needs Analysis, Change Management, Adult Education, Telecommunications, French, Customer Satisfaction, Microsoft Office, Instructional Design, Customer Retention, E-Learning, Mobile Devices, Sales Operations, Process Improvement, Coaching, Business Analysis, Call Centers, Wireless, Product Management, Cross-functional Team..., Team Management, Captivate, Employee Training
Education
Université du Québec à Montréal 2015 — 2017
Baccalauréat, Histoire de l'art
Université de Montréal 2012 — 2016
Baccalauréat, Histoire de l'art
Université du Québec 2008 — 2013
Programme court en intervention éducative auprès des adultes, Education
Assemblée de la Francophonie de l'Ontario 2010 - 2012
Réseau du patrimoine franco-ontarien (RPFO) 2008 - 2011
Rogers Communications Inc 2006 - 2008
Université du Québec en Outaouais 2004 - 2005
University of Ottawa 2003 - 2004
Université du Québec en Outaouais 2002 - 2003
Skills
Event Planning, Office Management, AR/AP, Travel Management, Membership Management, Event Management, Volunteer Management, Budgeting, Microsoft Office, Web content management..., Oracle, Quickbooks, Management, Budgets, Nonprofits, Recruiting, Project Planning
Education
Université du Québec en Outaouais 2000 — 2003
BBA, International Business Adminitration
The Culture Connection 2007 - Present
Barrett Values Centre March 2010 - Present
Diabsolut Inc May 2012 - Present
Rogers January 2011 - March 2012
Rogers Communications Inc. 2008 - 2010
Rogers Communications August 2004 - September 2008
Ottawa Chamber of Commerce 2004 - 2004
Royal Ottawa Health Care Group 2002 - 2004
Rogers Communications 1998 - 2004
CMA Ontario 2000 - 2001
Skills
Strategy, Leadership, Employee Engagement, Change Management, Management, Workshop Facilitation, Leadership Development, Business Strategy, Public Speaking, Strategic Planning, Team Leadership, Business Transformation, Executive Management, Program Management, Business Planning, Cross-functional Team..., Management Consulting, Business Process..., Executive Coaching, Consulting, Process Improvement, Business Analysis, Personal Development, Project Management, Vendor Management, Organizational..., Certified in Cultural..., Organizational Culture, Coaching, Team Building, Business Development, Performance Management
Education
University of Guelph 1975 — 1979
Bachelor of Science, Environmental Biology
Richview Collegiate
University of Toronto - Rotman School of Management
Aréo-Feu ltée September 2011 - Present
Bell Canada January 2010 - October 2011
Bell Distribution 2006 - January 2010
Bell Mobility 2006 - 2009
Espace Bell 2001 - 2006
Rogers Communications Inc. 1999 - 2001
Skills
Sales Management, Account Management, Solution Selling, Direct Sales, Telecommunications, Customer Experience, New Business Development, Sales, Team Leadership, Wireless, Retail, Negotiation, Marketing Strategy, Sales Process, Salesforce.com, Management, Sales Operations, Leadership, Selling, Product Marketing, Customer Retention, B2B, Product Management, Mobile Devices, Customer Satisfaction, Sales Presentations, Sales Manager, Expérience client, Vente, Ventes directes, Ventes, Télécommunications, Gestion de compte, Leadership d'équipe, Appareils mobiles, Processus de vente
Education
Université du Québec 2008 — 2010
Certificate, Management
Université du Québec 2004 — 2010
BAC
Université du Québec 2005 — 2007
Certificate, Marketing
Université du Québec 2004 — 2005
Certificate, Administration
Homelife Kingsview Realty Inc District ManagerRogers Communications Inc.2005 - 2008
Rogers Communications Inc. July 1997 - August 2005
Skills
Management, Selling, Sales Management, Customer Service, Customer Retention, Sales, Customer Satisfaction, Retail, Team Leadership, Sales Process, Account Management, Direct Sales
Education
Trent University 1995 — 1999
BA, Comp. sci. and Business Admin
CATEK Technical Services February 2015 - Present
Cogeco Cable May 2014 - February 2015
Huawei September 2011 - May 2014
Mobilicity October 2009 - August 2011
Rogers Communications Inc. February 2001 - July 2009
Maxlink Communications September 2000 - February 2001
Skills
LTE, 3G, Network Design, Engineering, Telecommunications, Wireless, Contract Negotiation, GSM, Quality Assurance, Customer Relations, Project Management, UMTS, Cellular Communications, Rollout, Project Planning, PMP, Program Management, Transmission, CDMA, Microwave, 4G, Customer Service, RAN, IP, WiMAX, Open Source Software, SDH, Fiber Optics, Wireless Networking, 2G, Business Development, RF, Optical Fiber, WCDMA
Education
1988 — 1994
BsC., Civil Engineer
Scotiabank April 2010 - Present
Rogers Communications Inc. March 2007 - March 2010
Computaris ltd. March 2006 - January 2007
Softwin srl. February 2005 - December 2005
Softwin srl. July 2000 - February 2005
Skills
Web Services, Spring, AJAX, JavaScript, Perl, XSD, DOM, CSS, JDBC, XML, UML, Java, J2EE, Design Patterns, PL/SQL, Linux, Ant, HTML, C, Software Design, Eclipse, Java Enterprise Edition, Oracle, Struts, Stripes, jQuery, SQL, Databases, SOA, Weblogic, EJB, Software Project..., Unix, Solution Architecture, MySQL, Agile Methodologies, Software Development, Enterprise Architecture, Tomcat, Scrum, SOAP, Requirements Analysis, SDLC, Agile Project Management, Web Applications, Object Oriented Design, Maven
Education
2002 — 2004
MSc, Quality Management
1995 — 2000
BSc, Computer Science and Engineering
Vidéotron September 2015 - Present
Videotron July 2012 - Present
Vidéotron September 2010 - July 2012
Videotron May 2009 - September 2010
Rogers Communications Inc. August 2008 - May 2009
Fido Solutions September 2002 - August 2008
Desjardins 1999 - 2002
Skills
Customer Experience, Coaching, Gestion d'équipe, Télécommunications, Expérience client, Telecommunications, Team Management, Gestion de projet, Workforce Management, Change Management, Project Management, Process Improvement, Strategic Planning, Business Strategy, COPC Registered..., MBA, Événements spéciaux, Gestion des sports, Amélioration des..., Planification..., Gestion équipe de..., Stratégie commerciale, Analyste commercial, Service client, Management, Centres d'appel
Education
Université Paris Dauphine 2010 — 2011
Master of Business Administration (MBA)
Université du Québec à Montréal 2009 — 2011
Master of Business Administration (MBA)
2000 — 2002
Maîtrise, Relations internationales
1996 — 1999
Baccalauréat es arts, Histoire
407 ETR August 2012 - Present
Rogers Communications Inc. April 2010 - July 2012
TD Canada Trust May 2009 - April 2010
RBC 2006 - 2009
CertaPay Inc 2001 - 2006
Bulldog Group February 2000 - July 2001
Skills
Agile, SDLC, Requirements Analysis, Testing, Agile Methodologies, Test Strategy
Education
Universitatea de Vest din Timișoara 1990 — 1995
math/physics
UMA Cafe January 2013 - Present
SPIN Dessert Cafe February 2009 - Present
MD Admin Starr 2007 - January 2013
L(earn)2 Inc. July 2010 - August 2011
Resort Owners Group November 2007 - May 2008
CNC Global July 2006 - July 2007
Rogers Communications Inc. September 2005 - July 2006
Teligence October 2003 - August 2005
Skills
Event Management
Education
University of Alberta
Faculty of Education, Business
Coltene Whaledent April 2013 - Present
Covidien October 2011 - October 2012
Alimaitre August 2010 - September 2011
Rogers Communications Inc. August 2009 - August 2010
Skills
Sales, Sales Analysis, Cognos, Market Analysis, JBA, Marketing Communications, Marketing Strategy, Marketing, Business Strategy, Strategic Planning, Microsoft Office, Digital Marketing, French, Ventes, Management, Lancement de produit, Responsable produit, Sales Manager, Processus de vente, Microsoft Excel, Communication marketing
Education
PRES Universités Sorbonne - Panthéon-Assas, Paris II 2011 — 2012
Master, Commerce et Management International, Mention Assez Bien 13,48
Université du Québec à Montréal 2008 — 2011
Bachelor's degree, communication marketing
Orange Business Services January 2013 - Present
Rogers Communications Inc. January 2008 - January 2013
Rogers Business Solutions June 2007 - December 2007
Sprint Canada Inc February 2001 - June 2007
Sprint Canada Inc December 1998 - February 2001
Fonorola September 1997 - November 1998
Fonorola September 1996 - September 1997
Skills
New Business Development, Sales, Business Development, Telecommunications, Solution Selling, Management, Account Management, Sales Operations, Direct Sales, Negotiation, Sales Process, IP, Training, Strategy, Wireless, Call Centers, Project Planning, Customer Service, Customer Retention, Business Intelligence, Strategic Planning, Strategic Partnerships, Managed Services, B2B, Channel Partners, Customer Satisfaction, Analysis, Mobile Devices
Education
Université de Montréal 1993 — 1995
Master
Université de Montréal 1990 — 1993
Bachelor
Vidéotron May 2014 - Present
Videotron June 2012 - May 2014
Vidéotron January 2011 - June 2012
Rogers Communications Inc. April 2006 - January 2011
Education
Université du Québec à Montréal 2007 — 2012
BACCALAURÉAT, Cumul de certificats
Collège Marsan 2006 — 2007
Option Pro, Photographie Commerciale
Rogers Communications Inc. June 2009 - December 2011
Bell Mobility March 2008 - June 2009
TEKsystems 2009 - 2009
Telus Mobility February 2007 - February 2008
General Electric Energy September 2004 - September 2005
Education
Université de Montréal - Ecole polytechnique de Montréal 2001 — 2006
Bachelor, Engineering; Physics; Photonics, Telecommunication
College Jean de Brebeuf 1999 — 2001
International Baccalaureate, Pures Sciences
college lassalle
ROGERS COMMUNICATIONS INC. 2011 - Present
ROGERS COMMUNICATIONS INC. December 2009 - 2011
ROGERS COMMUNICATIONS INC. August 2006 - December 2009
AUTOMATED SOLUTIONS INTERNATIONAL INC March 2002 - August 2006
MINISTRY OF ENVIRONMENT AND PHYSICAL PLANNING 1999 - January 2002
MINISTRY OF URBAN PLANNINIG, CONSTRUCTION AND ENVIRONMENT 1998 - 1999
STATE DEPARTMENT OF GEODESY March 1996 - 1998
Skills
GIS, Remote Sensing, ArcGIS, Geomatics, Proposal Writing, Telecommunications, Surveying, Databases, Analysis, MS Project, MapInfo, Requirements Analysis, Technical Writing, Software Project..., Wireless
Education
Global Knowledge 2009 — 2009
Business Process Analysis
Oracle University 2008 — 2008
Oracle Spatial 10g
Remote Sensing Technology Centre of Japan 2001 — 2001
Advanced Training Course in Remote Sensing Technology
University of Belgrade 1989 — 1995
B.Sc. in Geodesy
Oracle Technical Specialist - Advanced Product ServicesOracle CorporationJanuary 2002 - June 2011
Rogers Communications Inc. 2006 - 2010
Bell Canada 2004 - 2006
CGI / Bell Canada 2003 - 2006
Oracle Corporation May 1999 - December 2001
Oracle Corporation May 1997 - May 1999
NIBM 1987 - 1989
Skills
Oracle RAC, Troubleshooting, Data Guard, Performance Tuning, Oracle, Unix, Software Installation, Oracle Grid, Databases, SDLC, Database Administration
Education
University of East London 1989 — 1993
BSc, Computer Information Systems
DSS
Rogers Communications Inc. September 2009 - Present
Sitel Teleservices Inc. Montreal November 2005 - December 2007
Dibser/Adaco Pro-Tim 1998 - 2004
Skills
DES, Electronics, MS Project, Engineering, Windows, Continuous Improvement, Automation, Telecommunications, Team Leadership, Testing, Wireless
Education
Université de Montréal - Ecole polytechnique de Montréal 2008 — 2008
PCPIDGE, Electric engineering
1990 — 1996
BAC, Electrical Engineering
"ELECTROTIMIS" High School, Timisoara 1986 — 1990
Bac., Electronics
Foresters June 2006 - Present
WSI 2006 - 2006
Rogers Communications Inc. 2005 - 2006
Endava 2004 - 2005
Sanpaolo IMI 2003 - 2004
Babes-Bolyai University 2002 - 2003
AIG Life 1998 - 2002
Skills
Insurance, Creative Writing, Business Analysis, Project Management, Strategic Planning, Analysis, Coaching, Social Media, Market Research, Microsoft Excel, Team Leadership, Microsoft Office, Change Management, Budgets, Leadership, Management, Customer Service, Time Management, Marketing, Program Management, Business Strategy, Business Development, Risk Management, Training, Organizational..., Performance Management, Business Process..., Financial Analysis, Negotiation, Teamwork, Access, Process Improvement, Public Speaking, Data Analysis, Project Planning, Team Building, Research, Banking, Strategy, Investments
Education
University of Toronto - Rotman School of Management 2011 — 2012
Certificate, Management
L.O.M.A. Inc. 2008 — 2008
FLMI, FFSI, PCS, AAPA, AIAA, AIRC, ARA, insurance
Open University 2003 — 2003
Professional Certificate, Marketing, Finance
1998 — 2002
Bachelors of Economics and Business Administration, Economics, Business Administration
Rogers Communications October 2010 - September 2013
Rogers Communications April 2006 - October 2010
Rogers Communications Inc. March 2004 - April 2006
Sears Canada 2000 - 2002
Sears Canada 1998 - 2000
Skills
Direct Sales, Telecommunications, Cross-functional Team..., Program Management, Call Center, Account Management, Management, Wireless, Project Planning, Solution Selling, Sales Management, Sales, Training, Marketing Strategy, Call Centers, Business Development
Education
Trent University 2007 — 2009
Bachelor of Education, English, History
University of Toronto
Honours, BA, History, Social Sciences, English
Rose Reisman Catering October 2012 - Present
Humber Valley Landscaping April 2011 - September 2012
Project Manager August 2010 - January 2011
Rogers Communications Inc. August 1994 - October 2009
Skills
Management, Strategic Planning, Telecommunications, Cross-functional Team..., Leadership, Customer Experience, Wireless, Business Analysis, Team Leadership, Call Centers, Program Management, Vendor Management, Organizational..., Account Management
Education
Trent University
Psychology and History
Vidéotron January 2011 - Present
Rogers Communications Inc. 2009 - February 2011
Fido Solutions 2007 - 2009
Fido Solutions 2000 - 2007
Skills
Telecommunications, Call Centers, Customer Experience, Team Leadership, Wireless, Team Management, Mobile Devices, Customer Satisfaction, Business Analysis, Project Management, Change Management, Gestion d'équipe, Télécommunications, Satisfaction du client, Expérience client, Gestion de projet, Leadership, Coaching, Leadership d'équipe, Sans fil
Education
Université de Sherbrooke 1996 — 1997
Saputo Inc. April 2015 - Present
Melanie Jolin Communications October 2011 - Present
Centraide du Grand Montréal September 2011 - May 2015
Saputo Inc. January 2014 - April 2015
Rogers Communications Inc. October 2010 - October 2011
Trader Corporation November 2009 - June 2010
Yellow Pages Group 2007 - 2009
CQLD-CPLT (Ministère de la Santé et des Services sociaux) February 2002 - February 2007
International Exchange of the Performing Arts 2001 - 2002
Kafala (Pro bono theater company) 1997 - 1997
Skills
Media Relations, Corporate Communications, Advertising, Event Planning, Marketing Communications, Strategic Planning, Team Management, Strategic Communications, Social Media, Corporate Social..., Project Management, Marketing, Public Speaking, Sales, Management, Writing, B2B, Public Relations, Email Marketing, Digital Marketing, Public Affairs, SEO, Publications, Press Releases, Event Management, Social Media Marketing
Education
Université du Québec 2004 — 2007
DESS-Master, Management Counselling
Université du Québec à Montréal 1997 — 2001
BA, Communications, Public Relations
Université du Québec à Montréal 1994 — 1997
BA, Drama
Polyvalente de Saint-Bruno
Rogers Communications January 2015 - Present
Rogers Communications November 2013 - January 2015
Rogers Communications April 2012 - November 2013
Rogers Communications June 2011 - March 2012
Rogers Communications Inc. October 2009 - July 2011
Rogers Cable Communications Inc. August 2005 - October 2009
MacLaren McCann March 2004 - July 2005
Mosaic Direct & Interactive January 2000 - August 2002
Education
University College Dublin 2002 — 2004
MBA, Business
University of Toronto 1995 — 1999
HBBA, Business, Economics, Marketing
Rogers Communications September 2014 - Present
Rogers Communications Inc. September 2008 - September 2014
Rogers Communications Inc. January 1990 - September 2008
Skills
LTE, UMTS, Node B, Human Resources, Coaching, Fiber Optic Networks, Team Management, Safety Management..., Communication Skills, Communications..., VoIP, Management, Gestion d'équipe, Gestion de projet, Intégration, Appareils mobiles, 3G
Education
2004 — 2007
certificat, gestion des ressources humaines
Collège de Shawinigan 1987 — 1990
DEC, Electronique, Télécom
Hartco/Metafore July 2012 - July 2014
Knightsbridge Human Capital Solutions 2014 - 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada April 2011 - July 2012
Groupe Dynamite October 2010 - March 2011
Rogers Communications (Fido) October 2007 - November 2009
Rogers Communications Inc. 2002 - 2007
Rogers Communications Inc. 2001 - 2007
Cantel 1997 - 1998
Sulzer Canada Inc, et Sulzer Hydro 1993 - 1996
DINERS CLUB / ENROUTE CARD INC 1991 - 1993
Skills
Training, Talent Management, Leadership, Coaching, Management, Entrepreneurship, Sales, Call Centers, Customer Service, E-Learning, Time Management, Change Management, Performance Management, Team Leadership, Employee Engagement, Blended Learning, Organizational..., Strategic Planning, Team Management, Team Building, Formation, Gestion des performances, Gestion des talents, Centres d'appel, Gestion d'équipe, Leadership d'équipe, Service client, Développement..., Planification..., Participation des...
Education
Université du Québec à Montréal 2010 — 2012
DESS (en cours), Éducation et Formation des adultes
2001 — 2003
Formateur en milieu de travail
Cegep de Limoilou, Québec 1975 — 1977
Administration
Collège Notre-Dame-de-Bellevue, Québec 1970 — 1975
Synox
Formation Photoshop
Synox
Formation Flash
Synox
Formation Dreamweaver
TELUS September 2007 - Present
Rogers Communications September 1997 - April 2007
Rogers Communications Inc. April 2001 - March 2003
Skills
Employee Engagement, Performance Management, Talent Management, Change Management, Leadership Development, Succession Planning, Employee Relations, Organizational..., Coaching, Organizational..., Organizational Design, Deferred Compensation, Call Center, Talent Acquisition, Workforce Planning, Call Centers, Leadership, Strategy
Education
The University of British Columbia 1993 — 1995
MBA, Business Administration
The University of British Columbia 1989 — 1993
BComm, Human Resources/Labour Relations
PURE innovation inc. November 2013 - Present
Fibrenoire February 2013 - August 2013
Videotron June 2010 - December 2012
MTS Allstream March 2009 - May 2010
Rogers Communications Inc. November 2004 - January 2009
Cryos Technologies Inc 2002 - 2004
Alliances ArtQuest International 2000 - 2002
Quad Printing 1997 - 2000
Leblanc Communications Marketing 1992 - 1997
M3i Systems 1993 - 1994
Skills
CRM, Marketing, Telecommunications, Sales, Business Development, Solution Selling, Direct Sales, Managed Services, Unified Communications, Account Management, B2B, VoIP, Team Leadership, IP, New Business Development, Sales Management, Sales Process, Management, Wireless, Graphic Design, MPLS, Développement commercial, Leadership d'équipe, Réduction des coûts, Optimisation des..., Gestion des..., Gestion des fournisseurs, Négociation de contrat, Négociations avec les..., accélérateur de..., Contrôle des coûts, Satisfaction du client, services conseils en..., Analyse des besoins, inventaire de..., Gestion de projet, Efficacité..., Amélioration des..., BtoB, Coaching, Entrepreneuriat, Formation, Gestion des contrats, Négociations, Réseaux sociaux, Travail d'équipe, analyste d'affaires, Analyse des factures, Services Internet, Optimisation du réseau
Education
Université Laval 1989 — 1992
BACC
Collège Durocher Saint-Lambert 1981 — 1987
PwC Canada September 2014 - Present
Softchoice January 2014 - August 2014
CRM Dynamics Ltd. August 2012 - January 2014
Rogers Communications October 2011 - August 2012
Rogers Communications Inc. January 2007 - October 2011
Canadian Natural Resources Limited May 2001 - September 2004
FutureLink Canada July 1999 - May 2001
Knowledge Alliance April 1997 - July 1999
Renaissance Wine Merchants Ltd May 1996 - April 1997
Skills
Business Analysis, Program Management, Project Management, CRM, Management, Telecommunications, Vendor Management, Team Leadership, SDLC, Process Improvement, Customer Experience, Change Management, Project Planning, Requirements Gathering, Business Process..., Cross-functional Team..., Leadership, Business Strategy, Strategy, Training, Outsourcing, Enterprise Software
Education
University of Calgary 1992 — 1996
BA, Sociology
Shaw Communications May 2011 - Present
Burger King Corporation 2008 - 2011
Rogers Communications Inc. 2007 - 2008
Y&R Brands 2004 - 2007
Cossette Communication-Marketing 2001 - 2004
DDB Canada 1999 - 2001
Calder Bateman Communications 1995 - 1999
Skills
Marketing, Marketing Communications, Advertising, Integrated Marketing, Digital Strategy, Broadcast, Media Planning, Brand Development, Entertainment, Broadcast Television, Media Buying, Digital Marketing, Brand Developement, Brand Management, Digital Media, Media & Entertainment, Branded Entertainment, Content Marketing, Social Media Marketing, Marketing Strategy
Education
York University - Schulich School of Business
Canadian Management Centre
Institute of Communication Agencies 1998 — 1999
CAAP
University of Alberta 1991 — 1995
Bachelor's Degree
Intelcom Group January 2015 - Present
Donald Jean Inc 2010 - December 2014
Rogers Communications Inc. 2008 - 2010
Rogers Communications September 2008 - December 2008
Rogers Communications Inc. 2007 - 2008
Fido 2005 - 2007
Canada Post 1999 - 2005
Skills
Marketing, Leadership, Telecommunications, B2B, Team Leadership, Direct Sales, Coaching, Mobile Devices, B2C, Stratégie, Expérience Client, Gestion des ventes, Développement des..., Opérations, Gestion de projets, Strategic Planning, Business Strategy, Sales Operations, Strategy, Cross-functional Team..., CRM, Sales, Solution Selling, Program Management, Product Marketing, Strategic Partnerships, Customer Experience, Account Management, Sales Process, Competitive Analysis, Product Management, Channel Partners, Team Management, Wireless, Selling, Sales Management, E-commerce, Call Centers, Customer Retention, Business Development, Management
Education
Université du Québec à Montréal 2003 — 2005
Masters, MBA
Université du Québec à Montréal 1994 — 1997
Bacchelors, Biochemistry
Saint-sacrement
Saint-sacrement
Québecor Média February 2015 - Present
Québecor Média January 2014 - Present
Instamobile.ca October 2011 - Present
CastADeal Corp. January 2013 - January 2014
Freelancer January 1998 - 2014
Rogers Communications Inc. 2008 - December 2011
BRANCHEZ-VOUS! March 2008 - October 2008
Fanatique.ca September 2006 - March 2008
Humour Québec January 1999 - March 2008
Skills
SEO, Google Analytics, Web Analytics, Mesure des performances, Digital Strategy, Stratégie numérique, Web Development, Web Marketing, Big Data, Social Media, WordPress, Mobile Devices, JavaScript, PHP, HTML + CSS, HTML5, LAMP, Mobile Technology, jQuery, MySQL, Photoshop, Product Management, Mobile Applications, Codeigniter Framework, MVC, CMS, Facebook API, Mac OS X, HTML 5, User Experience, Digital Marketing..., Indicateurs de..., Strategic Planning, Copyright, Marketing en ligne, Rédaction, Programmation web, Statistiques web
Education
Université de Montréal 2002 — 2006
B.Sc., Économie et Politique
Collège d'Alma 2000 — 2002
DEC, Sc. de la Nature
Allstream December 2014 - June 2015
Annee Sabatique November 2013 - December 2014
Rogers Communications Inc. January 2011 - November 2013
Rogers Communications Inc. 2004 - 2011
Sprint Canada 1999 - 2004
Distributel 1994 - 1999
Skills
Telecommunications, Customer Satisfaction, Account Management, Solution Selling, Call Centers, Customer Experience, Wireless, Customer Service, Teamwork, Contract Negotiation, Team Leadership, Sales, Sales Management, Negotiation, Problem Solving, Team Building, Customer Retention, Call Center, Sales Support, Customer Relations, Pricing, Coaching, Time Management, Proposal Writing, Troubleshooting, Outlook, Forecasting, Analysis, Excel, Microsoft Office, PowerPoint, Contract Management, Insurance, Word, Marketing Communications, Sales Operations, Technical Support, Business Development, New Business Development, Data Analysis, English, French, Business Process..., Key Account Development, Networking
Education
Université Laval
STM Société de Transport de Montréal August 2009 - Present
TD Assurance March 2008 - August 2009
Rogers Communications Inc. 2007 - 2008
Rogers 2007 - 2008
My Virtual Model August 2007 - October 2007
Gaz Métro June 2003 - April 2007
Skills
Corporate Communications, Internal Communications, Strategic Communications, Public Relations, Strategic Planning, French, Microsoft Office, Project Planning, Advertising, Planification..., Communication..., Communication..., Relations publiques
Education
2001 — 2004
baccalauréat, communications-relations publiques-publicité
Université de Montréal 2001 — 2004
Baccalauréat, Communications
Hewlett-Packard May 2014 - Present
Hewlett-Packard May 2009 - Present
Hewlett-Packard August 2007 - May 2009
Hewlett-Packard November 2004 - October 2007
Hewlett-Packard February 2003 - October 2004
Simgraph January 2002 - January 2003
Rogers Communications Inc. April 2000 - September 2001
Ernst & Young January 2000 - April 2000
Dell 1999 - 1999
Hewlett-Packard 1991 - 1999
Skills
Sales, Account Management, Business Development, Cloud Computing, Cross-functional Team..., Customer Service, Data Center, Enterprise Software, Managed Services, Pre-sales, Professional Services, Solution Selling, Telecommunications, Virtualization
Education
Université de Montréal - Ecole polytechnique de Montréal 1979 — 1983
Electrical Engineering, Telecommunications
Cegep du Vieux Montréal 1979 — 1982
Diplome Étude Collégiale Technique, Electronique
Rogers Communications February 2015 - Present
Rogers Communications Inc November 2009 - Present
Rogers Communications Inc July 2007 - November 2009
Rogers Communications October 2006 - July 2007
ScotiaMcLeod August 2003 - July 2006
Skills
Onboarding, Employee Relations, Talent Management, Deferred Compensation, Employee Engagement, Performance Management, HRIS, Applicant Tracking..., Succession Planning, PeopleSoft, Organizational..., Human Resources, Workforce Planning, Coaching, Change Management, HR Consulting, Training, Interviews, HR Policies, New Hire Orientations, Personnel Management
Education
Seneca College 2007 — 2010
Post Graduate Certificate, Human Resources Management
University of Guelph 1999 — 2002
Bachelor of Arts, Management Economics
Sony of Canada Ltd. September 2011 - Present
Sony of Canada Ltd. June 2009 - November 2011
Sony of Canada Ltd. June 2007 - June 2009
JustEat.in October 2007 - October 2008
Sony of Canada Ltd. June 2006 - June 2007
Rogers Communications Inc. February 2006 - June 2006
Skills
Strategic Planning, National Account..., Regional Development, Business Relationship..., Team Leadership, Event Management, Forecasting, Sales Presentations, Brand Awareness, Account Management, Sales, Cross-functional Team..., Retail, Consumer Electronics, Competitive Analysis, Product Marketing
Education
The University of British Columbia 2002 — 2006
Sciences, Major: Biology, Minor: Economics
Rogers Communications Inc April 2009 - Present
Rogers Communications Inc June 2005 - April 2009
Sprint Canada June 1998 - June 2005
fONOROLA CORP April 1991 - June 1998
Skills
Solution Selling, Negotiation, Strategic Planning, Telecommunications, Customer Relations, Customer Service, Team Building, Contract Negotiation, Public Relations, Direct Sales, Wireless, Integration, MPLS, Managed Services, Sales Support, IP, Customer Focus, Consultative Selling, New Business Development, Sales Operations, Account Management, Selling, Business Development
Education
Université du Québec à Montréal / UQAM
B.Comm, Administration and Economics
Université du Québec à Montréal / UQAM
Certificate, Human Resources Management
Rogers Communications Inc. March 2010 - Present
TELUS February 2005 - December 2009
Telus Mobility January 2001 - January 2005
NEXT Retail Ltd July 1988 - June 2000
Skills
Change Management, Leadership, Performance Management, Management Coaching, Workforce Planning, Solution Selling, Direct Sales, Account Management, Sales Process, Sales Management, Wireless, Telecommunications, Salesforce.com, New Business Development, B2B, Sales Operations, Channel, Key Account Management, Customer Experience, Managed Services, Business Development, Selling, Management, Sales, SaaS
Education
University of Brighton 1991 — 1994
BSc (Hons), Sport Science, 2:1
a
Bachelor of Science (BSc), Honours
Ericsson November 2010 - Present
Ericsson December 2008 - November 2010
Rogers Communications Inc. December 2007 - September 2008
ETB, Bogota Telecommunications Company December 2006 - November 2007
Deloitte & Touche September 2005 - November 2006
Impsat Fiber Networks September 2003 - August 2004
Skills
Telecommunications, Wireless, MPLS, Switches, Routers, Project Management, Financial Analysis, GSM, Firewalls, Project Planning, PMP, Networking, Computer Network..., Pre-sales
Education
PMI 2010 — 2016
PMP, Project Management, valid until 2016
University of Toronto 2009 — 2010
Project management Certificate, Project Management
Universidad del Rosario 2006 — 2007
Telecommunications Project Management Specialist, Project Management
Universidad Distrital Francisco José de Caldas 1996 — 2002
Electronics Engineer, Engineering
La Coop fédérée November 2014 - Present
Liberté Canada March 2013 - November 2014
Rogers Communications January 2012 - December 2012
Rogers Communications Inc. June 2010 - April 2012
Rogers Communications Inc. January 2008 - March 2010
Rogers Communications Inc. September 2005 - January 2008
Fido March 2004 - September 2005
Future Shop September 2000 - December 2003
OMD July 1999 - December 2000
Skills
Intelligence d'affaires, Gestion d'équipe, Tableau de bord, Analytique, Analyse de données, CRM, Microsoft Dynamics CRM, Marketing, Segmentation
Education
Université de Sherbrooke 2015 — 2016
Stratégie de l'intelligence d'affaires
Université du Québec à Montréal 2004 — 2009
BAC, Affaires / gestion, général
Bank Of Montreal April 2013 - Present
Foresters Insurance Company March 2012 - May 2012
LoyaltyOne October 2011 - January 2012
Bank of Montreal April 2011 - October 2011
Shoppers Drug Mart March 2011 - March 2011
Rogers Communications Inc. September 2010 - February 2011
Rogers 2010 - 2010
CIBC 2009 - 2009
Cancer Care Ontario 2007 - 2008
Skills
ETL, Data Warehousing, Informatica, Data Integration, Oracle, Teradata, Data Warehouse..., Data Marts, Ab Initio, Erwin, Shell Scripting, Database Design, Data Modeling, SDLC, Testing, Dimensional Modeling, OLAP, Microsoft SQL Server, Unix Shell Scripting, DB2, PL/SQL, Business Objects, Datastage, Data Migration, Performance Tuning
Education
State University of New York at Buffalo 1976 — 1980
Bachelor of Science, Business and Information Systems
York University
Rogers Communications Inc. September 2011 - Present
Rogers Communications Inc. January 2008 - September 2011
Skills
Strategic Communications, Corporate Communications, Media Relations, Public Relations, Internal Communications, Marketing Communications, Press Releases, Social Media, Digital Marketing, Communications Planning
Education
University of Alberta
BA, Communications
Rogers Communications Inc. July 2008 - Present
CROP 2003 - 2008
Maxiphone MV2 January 2000 - September 2002
Skills
Recruiting, Talent Acquisition, Taleo, Interviews, Sourcing, Applicant Tracking..., Leadership, Management, Technical Recruiting, Onboarding, Call Centers, Employee Engagement, Internet Recruiting, Customer Satisfaction, Talent Management, Screening Resumes, Recruitment Advertising, Executive Search, Employee Relations, Workforce Planning, Retail, Human Resources, Personnel Management, Performance Management, Training, HRIS, HR Policies, Time Management, Hiring, Employer Branding, Contract Recruitment, New Hire Orientations, HR Consulting, SuccessFactors, Employee Training, Screening, College Recruiting
Education
Université Lumière (Lyon II) 1999 — 2002
DEUG
Lycée du Parc 1989 — 1997
Aritzia March 2013 - July 2013
Rogers Communications Inc. September 2010 - December 2012
STRIVE Recruitment Inc. July 2009 - September 2010
Drake International February 2009 - July 2009
AppleOne 2008 - 2009
Skills
Talent Acquisition, Sourcing, Human Resources, Recruiting, Applicant Tracking..., Technical Recruiting, Talent Management, Executive Search, Onboarding, Team Leadership, Permanent Placement, Hiring, Marketing, Internet Recruiting, New Hire Orientations, Interviews, Workforce Planning, Employer Branding, HRIS, Vendor Management, Benefits Negotiation, Time Management, Employee Engagement, Employee Training, Performance Management, Recruitment Advertising, Contract Recruitment, Temporary Staffing, Resume Writing, Employee Benefits, Succession Planning, HR Policies, Taleo, College Recruiting, Temporary Placement, Employee Relations, Screening, Sales, Management, Screening Resumes, Deferred Compensation
Education
The University of British Columbia 2002 — 2007
Bachelors, Psychology
Research In Motion January 2012 - Present
Research In Motion December 2010 - January 2012
Rogers Communications Inc. May 2009 - November 2009
Rogers Communications Inc. June 2005 - April 2009
Rogers Communications Inc. 2004 - 2005
Rogers Communications Inc. 2002 - 2004
Rogers Communications Inc. 2000 - 2002
Rogers Communications Inc. 1999 - 2000
Rogers Communications Inc. 1997 - 1999
Rogers Communications Inc. 1995 - 1997
Skills
Customer Experience, Telecommunications, Cross-functional Team..., Change Management, Process Improvement, Program Management, Call Centers, Strategy, CRM, Management, Business Process, Project Management, Integration, Vendor Management, Leadership, Team Leadership, Software Documentation
Education
University of Guelph 1990 — 1993
Bachelor of Arts, Psychology
Six Sigma Canada
Greenbelt, Continuous Improvement
Rogers Communications Inc. December 2005 - Present
CANADIAN DEPOSITORY FOR SECURITIES LIMITED May 2000 - June 2003
Education
Tongji University
Ontario Public Service October 2009 - Present
Oracle 2011 - Present
Virgin Mobile Canada (acquired by Bell Canada in May 2009) May 2007 - October 2009
Rogers Communications Inc. March 2004 - May 2007
Sprint Canada (acquired by Rogers Communications Inc in May 2005) March 2004 - May 2005
Metavante August 1999 - March 2004
Derivion (acquired by Metavante Corporation in July 2001) August 1999 - July 2001
Loblaw Companies Limited September 1998 - September 1999
Sun Microsystems November 1997 - November 1998
Oasis Technology October 1995 - November 1997
Skills
IT Strategy, Integration, Program Management, Vendor Management, Leadership, Operational Execution, Modernization, Business Transformation, IT Transformation, Contract Negotiation, Contract Management, Procurement, Business Strategy, CRM, Business Planning, Enterprise Architecture, Project Planning, Project Management, Strategy, ERP, Product Management, Business Intelligence, Outsourcing, Cloud Computing, Executive Management, Software Design, Business Process..., Business Development, Start-ups, Consulting, Enterprise Software, Change Management, Software Project..., Solution Architecture, PMP, SaaS, Requirements Analysis, Strategic Partnerships, Software Development, Large Budget Management, Policy Analysis, Project Portfolio..., Public Policy, Strategic Planning
Education
Univerzitet u Beogradu 1988 — 1993
DIPL.-ING. (Master - 5 year program), Computer Engineering & Computer Science, Faculty of Electrical Engineering, University of Belgrade
Rogers Communications Inc. 2001 - August 2015
Metronet Communications 1997 - 2000
US WEST Communications / Media One Group 1994 - 1997
U S WEST Inc. 1993 - 1995
Skills
Investor Relations, Corporate Communications, Mergers & Acquisitions, Strategic Planning, Capital Markets, Mergers, Business Strategy, Powder skiing, Whitewater Rafting, Mountain Climbing, Telecommunications, Finance, Investor Reporting, Strategic Communications, Public Relations, Strategy, Financial Reporting, Competitive Analysis, Portfolio Management, Financial Modeling, IPO, Leadership, Corporate Finance, Equities, Management
Education
University of Denver - Daniels College of Business 1983 — 1985
MBA, Accounting, Graduated 3.96 GPA
Colorado Mesa University 1978 — 1982
Bachelor of Science (B.S.), Business/Finance, Graduated President's Honor Role
TD January 2013 - Present
Money Life Skills 2009 - Present
TransitHub June 2011 - September 2012
Networking for Entrepreneurs & Freelancers November 2009 - February 2012
Rogers Communications Inc. September 2007 - April 2009
MTS Allstream (formerly AT&T Canada) February 1997 - August 2006
Campion Computers Canada January 1998 - September 2001
Skills
Customer Insight, Customer Experience, Customer Experience..., Building Relationships, Long-term Customer..., Strategic Financial..., Personal Financial..., Social Media Strategist, Social Media Integration, Social Media Outreach, Social Media Marketing, IVR, Analytical Skills, Google Analytics, Speech Recognition, Public Seminars, Workshop Facilitation, Entrepreneurship, Advisory Boards, Events Organizer, Networking, Process Improvement, Business Process..., Change Management, Cross-functional Team..., Project Management, French, Business Strategy, Team Leadership, Management, Business Process, Training, Analysis, Strategic Partnerships, Time Management, CRM, Finance, Strategy, Leadership
Education
University of Toronto 1999 — 2003
BASc, Computer Engineering (Honours)
Canadian Securities Institute 2011 — 2013
Financial Planning core curriculum (basis for CFP Certification)
University of Toronto 2009 — 2010
Entrepreneurship 101 Course at MaRS
University of Toronto - Rotman School of Management 2008 — 2008
Certificate, MBA Essentials for Managers
Université Laval 2006 — 2007
Certificate, French as a Foreign Language
University of Nottingham
Videotron 2010 - Present
Tata Communications (Canada) ULC 2007 - 2010
SR Telecom 2006 - 2007
Ericsson Canada 2002 - 2005
Ericsson Canada 2000 - 2002
Ericsson Canada 1998 - 2000
Ericsson Systems Expertise Ltd. 1997 - 1998
Ericsson Canada 1994 - 1997
Rogers Communications Inc. 1992 - 1992
Skills
Product Management, CDMA, TCP/IP, WiMAX, Program Management, Product Marketing, Testing, Telecommunications, Mobile Communications, Java, Software Documentation, Strategy, Wireless, Project Portfolio..., Software Development, SS7, LTE, Project Planning, Leadership, GSM, Product Lifecycle..., Pre-sales, RAN, Management, Mobile Devices, Troubleshooting, Agile Methodologies
Education
Université de Montréal - Ecole polytechnique de Montréal 1989 — 1993
B. Eng., Electrical
College Jean-de-Brébeuf 1986 — 1988
DEC, Applied & Pure Science
Paul-Gérin-Lajoie
IBM February 2015 - Present
IBM July 2014 - Present
LettuceMeat.com February 2014 - Present
IBM October 2012 - June 2014
IBM July 2009 - October 2012
IBM May 2007 - July 2009
IBM July 2003 - May 2007
IBM July 2002 - July 2003
Rogers Communications Inc. September 1996 - April 1997
Skills
Cross-functional Team..., Program Management, SaaS, Management Consulting, Management, Market Research, Solution Selling, Project Management, Leadership, Strategy, Marketing Strategy, Market Analysis, Competitive Intelligence, Business Intelligence, Segmentation, Go-to-market Strategy, Competitive Analysis, Marketing Management, Cloud Computing, Analytics, Analysis, Demand Generation, Team Leadership, Thought Leadership, Social Media, Enterprise Software, Business Process..., Process Improvement, Performance Improvement, Portfolio Management, Emerging Technologies, Scenario Planning, Customer Insight, Program Development, Executive Reporting, Strategic Consulting, Workshop Facilitation, News Writing, Online Journalism, Content Writing, Health & Wellness
Education
The University of Georgia 2006 — 2007
Core Body of Knowledge, Marketing Research
University of Toronto 1997 — 2002
Hon. BaSC, Industrial Engineering
Canadian Securities Institute 2000 — 2001
Canadian Securities Course (CSC), Finance
Rogers Communications Inc. 2005 - 2007
Education
1991 — 1995
Fido Solutions / Rogers June 2009 - Present
Rogers Communications Inc. January 2007 - June 2009
Rogers Communications March 1999 - January 2007
Skills
Call Center, Telecommunications, Customer Experience, Contact Centers, Team Leadership, Team Management, Wireless, Call Centers, Telephony, Vendor Management, Workforce Management, IVR, Process Improvement, Performance Management, Management, Customer Retention, Coaching, Change Management, Cross-functional Team..., Mobile Devices, VoIP, CRM, Business Intelligence, Project Planning, Customer Satisfaction, Analysis
Education
Université Laval 1989 — 1992
BACC, Industrial Relations
Healthtech Consultants February 2013 - August 2014
eHealth Ontario January 2008 - February 2013
Rogers Communications Inc. January 2006 - January 2008
CGI December 2000 - September 2006
Skills
CISSP, ITIL, Information Security..., Information Security, SDLC, IT Audit, Security, Vendor Management, CISA, Governance, Network Security, PCI DSS, Incident Management, Security Architecture..., Vulnerability Assessment, Risk Assessment, Business Continuity, Penetration Testing, ISO 27001, Security Awareness, COBIT, CISM, Security Policy, Vulnerability Management, Application Security, Computer Security, Identity Management, PKI, Information Security..., Data Privacy, Data Security, CEH, Computer Forensics, Privacy Law, Security Audits, Disaster Recovery, Firewalls, Web Application Security, Information Technology
Education
University of Ontario Institute of Technology 2014 — 2015
Master's Degree, Information Security
University of Guelph 1993 — 1997
WATANIYA Telecom Algeria January 2011 - Present
TELUS Communications May 2008 - July 2010
Rogers Communications Inc. July 2005 - April 2008
Schlumberger 2000 - 2003
Skills
Cisco Technologies, Wireless, ITIL, Servers, Active Directory, CCNA, Integration, Microsoft Exchange, IT Service Management, Security, Networking, Software Installation, GSM, Juniper, TCP/IP, Network Design, VPN, IP
Education
Université Ferhat Abbas, Sétif
IBM September 2009 - Present
IBM 2009 - Present
Rogers August 2000 - Present
Rogers Communications, Inc 2006 - 2009
Skills
Active Directory, Disaster Recovery, ITIL, Information Security, Risk Management, Security
Education
Toronto School of Business 1997 — 1998
MCBA and executive office assistant
Economical Insurance August 2014 - Present
Economical Insurance May 2013 - July 2014
RIM October 2010 - May 2013
Rogers Communications Inc. September 2009 - October 2010
Nortel April 2007 - March 2009
Nortel December 2002 - March 2007
PricewaterhouseCoopers BPO Solutions 2000 May 2000 - November 2002
Nortel June 1997 - April 2000
Nortel January 1993 - May 1997
Nortel June 1987 - December 1992
Education
University of Guelph 1984 — 1987
Caledonia High School
Rogers Communications Inc. April 2007 - Present
Fido 2007 - 2009
Bell Canada 1997 - 2007
Bell Canada 1997 - 2007
Bell Mobility 1999 - 1999
Skills
Loyalty Marketing, Customer Experience, Loyalty Programs, Competitive Intelligence, Data Warehousing, Customer Retention, Mobile Devices, Customer Analysis, Predictive Modeling, Predictive Analytics, Business Analysis, Database Marketing, Team Management, Statistical Modeling, Segmentation, CRM, Customer Acquisition, Marketing Analytics
Education
Université de Sherbrooke 1990 — 1996
Masters, Mathematics & Statistics
Rogers Communications Inc. February 2008 - January 2010
Thompson Scientific October 2007 - February 2008
Honda Canada July 2007 - October 2007
Royal Bank of Canada February 2007 - July 2007
OntarioMD February 2005 - February 2007
Education
University of Belgrade 1986 — 1992
BA
Cancer Care Ontario November 2007 - Present
Rogers Communications Inc. 2003 - 2007
Skills
ETL, PL/SQL, Data Warehousing, Data Modeling, Requirements Analysis, Database Design, Business Intelligence, Informatica, Business Analysis, Cognos, SDLC, SQL, Data Warehouse..., DB2, Data Integration, Data Architecture, Enterprise Architecture, Performance Tuning, Erwin, Dimensional Modeling, Netezza, Data Quality
Education
University of Belgrade 1973 — 1979
Aviva Canada September 2008 - Present
Rogers Communications Inc. December 2000 - September 2008
Skills
SDLC, Requirements Gathering, Business Analysis, Business Requirements, ITIL, Vendor Management, Business Process, Unix, Disaster Recovery, PMP, Management, PL/SQL, Change Management, Release Management, Problem Management
Education
1981 — 1988
Liceul Gh. Lazar
Rogers Communications July 2006 - Present
Rogers Communications Inc. September 1997 - July 2006
Skills
Weblogic, Unix, Linux, SOA, Shell Scripting, EAI, Agile, SQL, Integration, C++, CVS, PL/SQL, Architecture, Software Project..., Web Services, MySQL, EJB, JDBC, Requirements Analysis, Ant, Apache, Red Hat Linux, Telecommunications, Software Development, Operating Systems, Windows, JMS, SDLC, Java Enterprise Edition, Agile Methodologies, Enterprise Software, Oracle
Education
Universitatea „Politehnica” din Timișoara 1985 — 1991
Master of Degree, HYDROTECHNICS
Electrotimis 1980 — 1984
electrician, industrial electrician
Juniper Networks October 2010 - Present
Juniper Networks April 2008 - October 2010
Juniper Networks October 2001 - March 2008
Juniper Networks March 2000 - October 2001
Cisco Systems Inc. 1998 - 2000
Navigata Communications January 1994 - November 1998
Rogers Communications Inc. September 1989 - December 1993
Skills
Routing Protocols, Ethernet, QoS, Data Center, Routing, OSPF, SNMP, IXIA, Testing, Networking, BGP, Network Architecture, Switches, IPv6, JUNOS, IP, IPSec, Juniper, VPLS, TCP/IP
Education
The University of British Columbia 1987 — 1988
BSc, Computer Science
Paging Network of Canada Inc. 1995 - Present
PageNet May 1994 - Present
Rogers Cantel 1984 - 1994
Rogers Communications Inc. 1984 - 1994
Xerox 1978 - 1982
Skills
Direct Sales, Negotiation, Solution Selling, Account Management, B2B, Telecommunications, Strategy, Sales Operations, Wireless, Sales, Sales Management, Sales Process, New Business Development, Strategic Planning, Selling, Team Leadership
Education
Université de Sherbrooke 1975 — 1978
BAA, Marketing
Travelers Canada September 2009 - Present
Aviva Canada August 2008 - June 2009
Cancer Care Ontario (Wait Times Information Strategy) 2007 - 2008
Bell Canada August 2006 - April 2007
RBC March 2005 - May 2006
Bell Canada August 2002 - March 2005
Scotia Bank March 2001 - February 2002
Rogers Communications Inc. January 2000 - February 2001
Education
1993 — 1998
Master Information Technology, Math, Computer Technology
Peel Art Gallery, Museum and Archives February 2015 - Present
Black Creek Pioneer Village September 2014 - Present
Peel Art Gallery, Museum and Archives November 2013 - 2015
Dynamix February 2014 - September 2014
University of Toronto September 2012 - April 2013
Canadian National Exhibition August 2012 - September 2012
Royal Ontario Museum May 2012 - August 2012
Rogers Communications Inc. May 2010 - April 2012
Black Creek Pioneer Village August 2010 - September 2011
CROSSMARK January 2010 - April 2010
Skills
Social Media, Facebook, Community Outreach, Management, Program Management, Research, Project Management, Sales, Customer Service, Project Planning, History, Newsletters, Cross-functional Team..., Teaching, Editing, Public Speaking, Event Planning
Education
University of Toronto 2011 — 2013
Master of Museum Studies
University of Guelph 2005 — 2009
BAS, History, Psychology
Allstream November 2012 - Present
Research In Motion July 2010 - November 2012
Rogers Communications Inc. January 2010 - June 2010
Nortel Networks May 2008 - December 2009
Nortel Networks October 2002 - May 2008
Nortel Networks April 2000 - October 2002
Nortel Networks July 1998 - April 2000
Nortel Networks July 1995 - July 1998
Nortel Networks March 1994 - July 1995
Nortel Networks June 1992 - March 1994
Skills
Business Case, Marketing, Pricing Strategy, Financial Analysis, Microsoft Excel, Management, Pricing, MPLS, Product Management, Telecommunications, Unified Communications, Cross-functional Team..., Competitive Analysis, Product Development, Forecasting, Market Analysis, Product Marketing, Channel Partners, Business Strategy, Leadership, Integration, Analysis, Pre-sales
Education
York University - Schulich School of Business 1995 — 1999
MBA, Finance
The University of British Columbia 1987 — 1992
B. Applied Science (Hons), Mechanical Engineering
McKinsey & Company 2007 — 2007
Principals of Strategic Pricing
Nortel Networks 2003 — 2004
Leadership Edge
Facinet SA de CV October 2006 - Present
Plan International December 2001 - February 2006
Rogers Communications Inc. February 2000 - November 2001
Minacs 1998 - 1999
Skills
Windows Server, IT Strategy, Disaster Recovery, Governance, Active Directory, System Administration, Business Analysis, IT Management, Telecommunications, Requirements Analysis, Management Consulting, Management, Software Development, Strategy, Start-ups, Project Planning, Microsoft Exchange, Strategic Partnerships, Business Strategy, SQL
Education
University of Calgary 1979 — 1984
BSc
Henry Wisewood Sr. High 1977 — 1979
LoyaltyOne 2010 - Present
The Verde Group 2012 - Present
Canadian Marketing Association 2011 - Present
RewardLoop 2011 - 2013
Ronald McDonald House Toronto 2009 - 2012
In the Chat Communications Inc. 2009 - 2012
Capco 2010 - 2010
Canadian Marketing Association 1997 - 2010
Rogers Communications Inc. September 2008 - September 2009
LoyaltyOne 2006 - 2008
Skills
Loyalty Marketing, Direct Marketing, International Business, Customer Experience, Marketing Communications, Customer Analytics, Partnership Marketing, Brand Development, CRM, Segmentation, Strategy, Customer Analysis, Loyalty Programs, Digital Marketing, Customer Retention, Email Marketing, Integrated Marketing, Customer Insight, Leadership, Brand Management, Marketing, Marketing Research, Corporate Communications, Brand Loyalty, Database Marketing, Analytics, Relationship Marketing, Customer Acquisition, Mobile Marketing, B2B, Multi-channel Marketing, Strategic Partnerships, Digital Strategy, Public Speaking
Education
Institute of Canadian Advertising 1997 — 1998
CAAP Certificate, Advertising
University of Toronto - University College
Università degli Studi di Siena
Wordsworth College Fellowship
Eu&I Software Consulting Inc. April 2001 - Present
Rogers Communications Inc. September 2008 - April 2009
Ford Motor Company March 2004 - December 2005
Ministry of Transportation 2001 - 2004
Sun Microsystems August 1999 - October 2000
Bowne Internet Solutions 1998 - 1999
Numetrix Ltd. 1994 - 1998
Skills
SOA, Enterprise Architecture, Software Development, Web Services, UML, ESB, Tomcat, Weblogic, Java Enterprise Edition, Java, XML, Agile Methodologies, RUP, Integration, Application Architecture, TOGAF, Requirements Analysis, Solution Architecture, Spring
Education
Rogers Communications March 2015 - Present
Rogers Communications Inc. March 2007 - March 2015
Radian Communication Services 2002 - 2007
Ericsson 2000 - 2002
Ericsson 1997 - 2000
Skills
Product Development, Forecasting, Business Development, Telecommunications, LTE, Wireless, UMTS, 3G, IP, HSPA, Cellular Communications, SS7, CDMA, WCDMA, Strategic Planning, Project Management, Mobile Devices, GPRS, Core Network, GSM, VoIP, Computer Network..., Transmission, Network Design, Digital Photography, Process Improvement, Microwave, BSS, Wireless Networking, Continuous Improvement, Edge, RF, 4G, 2G, Broadband, Financial Reporting, Financial Analysis, Project Planning
Education
York University - Schulich School of Business 2009 — 2013
MBA
1987 — 1993
B.Sc., Engineering
Rogers Communications Inc. September 2001 - Present
Skills
Fiber Optics, LTE, Wireless, CDMA, Telecommunications, UMTS, 3G, MS Project, Project Management, Microwave, Rollout, WiMAX, GSM, Program Management, 4G, HSPA, Integration, Cellular Communications, Project Coordination, Computer Network..., Vendor Management, Mobile Devices, Cross-functional Team..., IP, PMP, WCDMA, RF, 2G, Team Leadership, Contract Negotiation, Transmission, Project Planning, Network Design, GPRS, VoIP
Education
Université de Montréal
Belron Canada inc May 2012 - Present
belairdirect December 2008 - May 2012
Rogers Communications Inc October 1997 - December 2008
Fido October 1997 - December 2008
Skills
Diversity Training, HR Consulting, Change Management, Performance Management, Employee Engagement, Organizational..., Call Centers, HR Policies, Employee Relations, Succession Planning, Talent Management, Talent Acquisition, Recruiting, Workforce Planning, Human Resources, Coaching
Education
Université du Québec à Montréal 1993 — 1997
Certificat non-complété, Ressources humaines
Université du Québec à Montréal
Certificat, Sciences sociales
BCLC October 2010 - Present
Rogers Communications Inc. May 2008 - October 2010
Oasis Hong Kong Airlines 2007 - 2008
Harmony Airways 2005 - 2007
Antioch Police Department in CA, USA 2004 - 2005
Summit Lodge in Whistler, BC 2001 - 2002
Canadian Airlines International 1998 - 2000
The Canadian Trade Office in Taipei, Taiwan 1996 - 1998
Skills
Marketing Strategy, Budgets, Account Management, Team Leadership, Marketing, Public Relations, Leadership, Project Planning, Training, Negotiation, Advertising, Market Research, Social Media, Customer Service, Product Marketing, Inventory Management, Program Management, Business Planning, Management, Strategy, Forecasting, New Business Development, Sales
Education
The University of British Columbia 1992 — 1996
B.A., International Economy & Development
Cogeco Cable Canada November 2014 - Present
Cogeco Cable August 2012 - Present
RDS July 2013 - April 2014
Rogers Communications October 2009 - August 2012
Rogers Communications Inc. June 2009 - September 2009
Rogers Communications Inc. April 2008 - May 2009
Rogers Communications Inc. November 2005 - April 2008
SOCIÉTÉ CANAGUI, Conakry (Guinea, West Africa) April 2004 - August 2005
MICROCELL SOLUTIONS (FIDO), Montréal (Québec) November 2002 - April 2004
COCA-COLA BOTTLING October 2001 - November 2002
Skills
Forecasting, Budgets, Business Case, Loyalty Programs, Loyalty Marketing, Planification..., Budgeting, Leadership d'équipe, Leadership, Telecommunications, Management, Strategic Planning, Customer Experience, Gestion de projet, Mobile Devices, Analysis, Analyses, Marketing, Email Marketing, Appareils mobiles, Prévisions, customer base marketing, promotional web flow, Tarification, Stratégie tarifaire, Promotion commerciale
Education
1995 — 1998
Bachelor, Management Acounting
Groupe Deschênes Inc. 2009 - Present
Rogers Communications Inc. 2006 - 2009
Oberthur Jeux et Technologies Inc. 1992 - 2004
Culinar Inc. (Stuart) 1988 - 1992
Coleco Canada 1986 - 1988
Education
Coaching de gestion
Immatriculé 2e cycle, Coaching professionnel
Université de Montréal
Relations Industrielles
Vancouver Board of Education December 2009 - Present
Rogers Communications Inc. February 1997 - January 2009
Finning (Canada) 1994 - 1997
Skills
Contract Negotiation, Microsoft Office, Investment Properties, Corporate Real Estate, Landlords, Leadership, Financial Analysis, Budgets, Facilities Management, Strategic Planning, Management, Property Management, Strategy, Real Estate, Telecommunications, Leases, Real Estate Transactions, Negotiation, Access, Lease Administration, Sales, Project Management, Property, Customer Service, Tenant, Project Planning, Administration, Forecasting, Microsoft Excel, Disposition
Education
UBC Sauder School of Business 2012 — 2015
Executive Education Certificate in Management Excellence
The University of British Columbia 1991 — 1999
Urban Land Economics, Real Estate Management; Appraisal
Husky Injection Molding Systems August 2015 - Present
Husky Injection Molding Systems August 2013 - Present
Metrolinx April 2011 - August 2013
Rogers Communications Inc. May 2009 - June 2011
ING DIRECT Canada 2004 - 2008
ING Insurance Company of Canada 2001 - 2004
Mount Royal College 1994 - 2001
Skills
Coaching, Workshop Facilitation, Performance Management, Organizational..., Leadership Development, Project Management, Performance Consulting, Team Building, Blended Learning, Change Management, Needs Analysis, Strategic Planning, Training Delivery, Team Leadership, Policy, Employee Engagement, Learning Management, Instructional Design, Strategy, Project Planning, Management, Personal Development, Training, Program Management, Human Resources, ADDIE, Leadership, Government, Adult Education, Stakeholder Management, Employee Relations, Staff Development, Organizational..., Onboarding, Employee Training, Workforce Planning, HRIS, Talent Management, Instructor-led Training, Time Management, Succession Planning, Management Development
Education
University of Calgary 1985 — 1988
Bachelors, Kinesiology
Rogers Communications June 2015 - Present
Rogers Communications Inc. May 2006 - Present
MTS Allstream 2004 - 2006
NTG Clarity 2002 - 2004
NEC Venezuela 1998 - 2000
Skills
Telecommunications, Wireless, LTE, GSM, IP, UMTS, Project Planning, 3G, Management, Project Management, Team Leadership, CDMA
Education
PMP prep
Universidad Metropolitana (VE)
BS, electrical engineering
Rogers Bank a company of Rogers Communications Inc October 2011 - September 2015
Rogers Communications Inc. May 2009 - October 2011
Deloitte Canada November 2004 - February 2009
BELLSOUTH (Currently Telefonica / Movistar Spain), Venezuela January 2000 - August 2004
ANDERSEN, Venezuela (Currently as Deloitte after the merger) October 1994 - December 1999
Skills
Internal Controls, Internal Audit, Auditing, Financial Reporting, Accounting, SAP, Management, Finance, Budgets, Change Management, Leadership, Project Management, Enterprise Risk..., Financial Audits, Project Planning, Telecommunications, Business Process..., Sarbanes-Oxley Act
Education
Santa Maria University 1991 — 1996
Master’s Degree, Accounting
Loblaw Companies Limited March 2011 - January 2014
Broadridge Financial Solutions November 2010 - March 2011
Rogers Communications Inc. May 2002 - March 2009
Rogers Communications August 2000 - May 2002
Skills
PMP, Vendor Management, Management, Leadership, Budgets, SDLC, Program Management, IT Strategy, Business Process..., Integration, IT Management, Project Portfolio..., Business Analysis, Project Delivery, PMO
Education
Trent University 1981 — 1985
BSc, Science
Rogers Communications Inc. System Integrator, VancouverCreo2003 - 2006
SNC Lavalin Group 2001 - 2002
Orange Romania SA 1997 - March 2001
Mobil Rom 1997 - 2001
Skills
Telecommunications, Testing, Wireless, Project Management, CDMA, Team Leadership, Cellular Communications, GSM, Engineering, Project Planning, Program Management, Troubleshooting
Education
1986 — 1993
5 Year degree, Mechanical Engineering
Hidromecanica
Rogers Communications August 2009 - Present
Rogers Communications Inc. August 2009 - Present
Rogers Communications Inc. February 2006 - July 2009
Skills
Test Planning, Software Quality..., User Acceptance Testing, Quality Center, Test Cases, Regression Testing, Test Strategy, Testing, Quality Assurance, Test Management, System Testing, QTP, Integration Testing, Manual Testing
Education
University of Detroit Mercy 1998 — 2000
MSCIS, Project Management, Database Design, Information Assurance, Assurance Process, Networks, Software Const
Pharmascience May 2013 - Present
Pharmascience April 2009 - May 2013
Coaching de gestion 2011 - 2013
Rogers Communications Inc. April 2006 - March 2009
McKesson April 2005 - 2006
Provigo - loblaws 1995 - 2005
Club Biz 1992 - 1995
Banque Royale 1988 - 1989
Skills
Performance Management, Talent Management, Change Management, Employee Engagement, Employee Relations, Talent Acquisition, Human Resources, Pharmaceutical Industry, Succession Planning, Coaching, Leadership, Management, Organizational..., Recruiting, Strategic Planning, Strategy
Education
Ecole Coaching de Gestion Inc. 2011 — 2013
Accreditation Coach training program- Formation complétée, Coaching, ACTP en voie d'obtention (Accredited Coach Training Program
Bacc.affaires, Ressources Humaines et adm. affaires
Université Paul Valéry (Montpellier III)
Stage Ressource Humaine, production et ressources humaines, Stage bacc.
Université de Montréal
Certificat en Art et Science, Psychologie et Criminologie
Townline Group of Companies December 2013 - Present
BC Housing August 2010 - October 2013
Justin Filuk Consulting September 2009 - September 2010
Ritchie Bros. Auctioneers - Properties Dept. January 2006 - September 2009
Rogers Communications Inc. January 2004 - December 2005
IBI Group February 2003 - January 2004
Skills
Real Estate Development, Urban Planning, Project Planning, Planning, Construction, Zoning, Project Management, Contract Adminstration, Contract Negotiation, Urban Design, Feasibility, Highest and Best Use..., Land Use Planning, Social Housing, Land Acquisition, Scope/Budget/Schedule..., Project Budgeting, Feasibility Studies, Contract Management
Education
University of Calgary 2000 — 2003
MEDes, Urban Planning
University of Calgary 1995 — 1999
BSc, Geography + Urban Studies
The University of British Columbia
currently enrolled, Urban Land Economics (Diploma Program)
Gyst Consulting 2004 - Present
RSA (Royal & Sun Alliance Insurance Company of Canada May 2009 - November 2013
Rogers Communications Inc. 2006 - May 2009
Skills
Human Resources, Labor Relations, Strategy, Talent Management, Instructional Design, Change Management, Performance Management, Employee Engagement, New Hire Orientations, Succession Planning, Benefits Administration, Management, Recruiting, Employee Benefits, Onboarding, Employee Relations, Coaching
Education
SGBS - Strathclyde Graduate Business School 1995 — 1996
MBA, Organizational Development, Change Management, Strategy & HRM
The University of British Columbia 1986 — 1990
B Comm, IRM, Law
CLD Les Jardins de Napierville October 2012 - Present
Fédération des producteurs maraîchers du Québec (UPA) August 2010 - October 2012
OS communications informatiques February 2009 - August 2010
Elaine Grignon 2008 - 2010
Curves St-Bruno October 2007 - March 2009
Rogers Communications Inc. January 2007 - November 2007
Semences Prograin inc November 1997 - June 2006
RRSSS Direction santé publique de la Montérégie April 1997 - October 1997
Skills
Planification..., Microsoft Office, Stratégie marketing, Stratégie commerciale, Communication marketing, Réseaux sociaux, Management, Recherche, Service client, Gestion de projet, New Business Development, Agriculture, Négociations, Français
Education
1996 — 2004
M.Sc., Biologie Végétale
1992 — 1995
Bacc. Sc. Appliquées, Bio-Agronomie
CEGEP de Granby 1989 — 1991
D.E.C., Sciences de la santé
école decondaire du verbe divin 1984 — 1989
Borden Ladner Gervais LLP / S.E.N.C.R.L., S.R.L. August 2015 - Present
Borden Ladner Gervais LLP / S.E.N.C.R.L., S.R.L. May 2014 - August 2014
Western University May 2013 - September 2013
JPMorgan Chase May 2013 - August 2013
LoyaltyOne 2011 - 2012
Rogers Communications Inc. May 2010 - August 2010
Rogers Communications Inc. June 2009 - August 2009
Education
The University of Western Ontario 2012 — 2015
Doctor of Law (J.D.)
Ryerson University 2008 — 2011
BComm, Marketing Management, Finance
University of Toronto - Trinity College 2006 — 2008
B.A., Politics, History
The University of Hong Kong 2007 — 2007
International Business
The Bishop Strachan School 1993 — 2006
OSSD
SNC Lavalin/Bell Mobility April 2006 - August 2008
Microcell Connections March 2003 - September 2005
Watco/Newbridge Networks May 2001 - March 2003
Rogers Communications Inc. January 1998 - May 2000
Skills
RF, Wireless Networking, IP, Troubleshooting, Integration, Antennas, Network Optimization, Networking, Engineering, Wireless, Optimization, Telecommunications, GSM, UMTS, Project Management, CDMA
Education
The University of British Columbia
BApSc, Electrical Engineering - Eng Physics
The University of British Columbia
Bachelor of Applied Science (B.A.Sc.), Electrical and computer engineering
Hewlett-Packard March 2013 - Present
TD Bank Group January 2012 - December 2012
Rogers Communications Inc. January 2009 - December 2011
IBM Canada Ltd. July 2008 - December 2008
Banco de Crédito BCP March 2006 - April 2008
Application Design and Development for Financial/Banking, Insurance, Telecommunication, Media 1997 - 2005
Skills
Weblogic, WebSphere Portal, Apache, WebSphere Application..., SOA, Java Enterprise Edition, Requirements Analysis, DB2, SDLC, Software Project..., DataPower, Middleware, IT Infrastructure..., Application Architecture, Data Modeling, Data Analysis, Systems Analysis, UML, Software Development, Agile Methodologies, Enterprise Portals, Business Analysis, Web Applications, Erwin, Web Services, Python, XML, Oracle, SQL, Java, ETL, AIX, Unix, Solaris, Linux
Education
Universidad Peruana de Ciencias Aplicadas
Bachelor's Degree, Computer Science
The DATA Group of Companies April 2012 - Present
The DATA Group of Companies January 2010 - April 2012
Rogers Communications Inc. November 1999 - January 2010
Skills
System Deployment, Vendor Management, Telecommunications, Troubleshooting, Business Analysis, Business Process..., Process Improvement, Active Directory, Team Leadership, Customer Service
Education
Toronto School of Business 1998 — 1999
Computer Support Specialist - Honours, Computer Support
Rogers Communications Inc. June 2003 - Present
Rogers Communications September 2011 - March 2012
Skills
Call Center, Wireless, Contact Centers, Customer Experience, Telecommunications, Team Leadership, Building Relationships, Performance Improvement, Workforce Management, Call Centers, Leadership, Vendor Management, Customer Retention, IVR, CRM, Coaching, Customer Satisfaction
Education
Université de La Rochelle 1995 — 1999
Bachelor, International business
FedEx Office May 2014 - Present
Victoria's Secret April 2013 - April 2014
Sears Canada 2010 - 2013
Rogers Communications Inc. 2009 - 2010
Bell Mobility 2004 - 2009
American Eagle Outfitters 2002 - 2004
Guess 2001 - 2002
Y.M. Incorporate 1999 - 2001
Skills
Store Opening..., Event Planning..., Management and Employee..., Merchandising, Retail Management, Team building and..., Development and..., Recruiting, Coaching, Operations Management, Sales Operations, Store Operations
Education
The University of British Columbia / UBC 2009 — 2010
Business Management
The University of British Columbia 2008 — 2009
Business
Independent Electricity System Operator May 2010 - Present
CIBC 2011 - 2012
Rogers Communications Inc. June 2007 - November 2009
Bell Canada 2005 - 2007
Bell Canada 2004 - 2005
Bell Canada 2002 - 2004
BCE Inc. & Bell Canada 1989 - 2002
Price Waterhouse, CIBC, Canada Life, Bell Canada 1972 - 1988
Skills
Internal Audit, Sarbanes-Oxley Act, Process Improvement, Auditing, Internal Controls, Business Process..., Financial Analysis, Risk Assessment, Enterprise Risk..., Forecasting, Financial Reporting, Risk Management
Education
The University of Hong Kong 1969 — 1972
B. Soc. Sc., Economics, Accounting & Business Administration
Certified General Accountant (CGA)
Associate member of the Chartered Institute of Secretaries (ACIS, P. Adm)
Certified Fraud Examiner (CFE)
Certified Information Systems Auditor (CISA)
Certified Internal Auditor (CIA)
Fellow, Institute of Canadian Bankers (FICB)
Fellow, Life Management Institute (FLMI)
The Mobile Shop & Plus Consulting August 2011 - Present
Worldlynx Wireless June 2009 - July 2011
Kneebone Inc. June 2008 - July 2009
CleverSet October 2006 - May 2008
Travel Shop Televison April 2006 - September 2006
Arnold Worldwide July 2002 - March 2006
Ogilvy & Mather October 2000 - August 2002
RBC 1996 - September 2000
Rogers Communications Inc. 1993 - 1997
Skills
Marketing, Strategic Partnerships, Product Management, Product Marketing, Mobile Technology, Telecommunications, Strategy, Business Development, New Business Development, CRM, Account Management, Wireless, Solution Selling, Team Leadership, Social Media Marketing, Direct Sales, Sales Management, SaaS, Customer Retention, Salesforce.com
Education
University of Guelph 1987 — 1991
BASc, Consumer Behaviour
University of Guelph 1987 — 1991
Bachelor of Applied Science (B.A.Sc.), Consumer Behaviour
The Home Depot Canada August 2015 - Present
Target September 2012 - May 2015
Rogers Cup August 2012 - August 2012
AIESEC Canada September 2010 - December 2011
GROWMARK, Inc. April 2011 - August 2011
Rogers Communications May 2008 - August 2008
Rogers Communications Inc. June 2007 - August 2007
Skills
Employee Relations, Time Management, Leadership Development, Event Planning, Customer Service, Team Leadership, Learning, Public Speaking, Teamwork, Market Research, Performance Management, Recruiting, Employee Benefits, Employee Training, Training, Leadership, Coaching, Organizational..., Talent Management, Management, Human Resources, Interviews, Payroll, Onboarding
Education
University of Guelph
B.Comm, Human resources
Turner Fenton
Shoppers Drug Mart May 2015 - Present
Canadian Tire August 2013 - April 2015
IBM Global Services May 2008 - July 2013
Rogers Communications Inc. October 2003 - May 2008
Education Quality and Accountability Office March 2002 - October 2003
Flamingo Computers International February 1999 - March 2002
Education
Universitatea „Lucian Blaga” din Sibiu 2000 — 2002
Master of Science (MS), Computer Science
Universitatea „Babeș-Bolyai” din Cluj-Napoca 1996 — 2000
Bachelor of Science (BS)
Rogers Communications Inc. September 2005 - Present
ISDN Technologies-Toronto (www.isdntechnelogies.ca) September 2003 - August 2005
PTCL December 1999 - January 2003
PTCL January 1997 - December 1999
Potential Engineers (Pvt.) Limited December 1994 - January 1997
Education
University of the Punjab, Lahore 1999 — 2000
MBA, Marketing
University of Engineering and Technology, Lahore 1989 — 1994
B.Sc, Electrical Engineering
Rogers Communications Inc. June 2010 - Present
Canadian Hispanic Congress February 2010 - June 2010
Mapfre March 2002 - January 2010
Las 2 Torres Corporation March 2000 - February 2002
BCTS March 1999 - February 2000
COFOPRI March 1998 - February 1999
PROCOMFA August 1997 - February 1998
Skills
Oracle, PL/SQL, Oracle Applications, Databases, Database Administration, Database Design, Data Warehousing, Software Development, Research, Access, Oracle HR
Education
New Horizons 2008 — 2008
Specialist, Java Enterprise Developer
Cibertec 2006 — 2006
Specialist, Java Developer
Oracle University 2005 — 2005
OCA 10G, Database Administration
New Horizons 2001 — 2001
Specialist, Internet Applications
Universidad de Lima 1991 — 1997
Bachelor, Engineering in Computer Science
Rogers Communications September 2014 - Present
Fido December 2008 - Present
Fido Solutions December 2008 - May 2011
Rogers Communications Inc. June 2002 - December 2008
Skills
Telecommunications, Competitive Intelligence, Call Centers, Customer Experience, Wireless, Marketing Strategy, Customer Retention, Forecasting, Team Management, CRM, Customer Service
Education
Université Laval 2002 — 2004
MBA, Business Management
Université de Montréal 1999 — 2002
B.Sc, Psychology
Leader Development Industrial Corp. October 2014 - Present
Queplex Ltée June 2010 - September 2014
Videotron Ltee November 2007 - December 2009
Bell distribution inc 2003 - 2006
Bell Canada International 1997 - 2003
Rogers Communications Inc. 1994 - 1997
Rogers Communications Inc. 1985 - 1994
Skills
Telecommunications, Management, Team Leadership, Coaching, Retail, Marketing, Sales, Wireless, Business Strategy, Sales Management, Customer Experience, Account Management, B2B, Sales Operations, Direct Sales, Sales Manager
Education
Université du Québec à Montréal 1982 — 1985
BAA, Administration des affaires
Collège Ahunstic 1980 — 1982
Collège Notre-Dame 1976 — 1980
Belron Canada February 2012 - June 2015
RGA Compagnie de réassurance-vie du Canada May 2008 - January 2012
Rogers Communications Inc. 1992 - 2008
Education
1983 — 1988
BAC
Rogers Communications Inc. 2004 - 2014
Teleglobe 1999 - 2002
Teleglobe 1997 - 1999
Teleglobe 1995 - 1997
Skills
Telecommunications, Wireless, IP, Vendor Management, Capacité de synthèse..., Définition des..., Gestion d’équipe, Vulgarisation de..., Évoluer dans un..., Coordination...
Education
Université Laval 1982 — 1986
Baccalauréat, Génie Électrique
Université du Québec à Montréal 1997 — 1998
2e cycle, Finance, Diplôme
Rogers Communications August 2014 - Present
Rogers Communications March 2014 - August 2014
Rogers Communications Inc. November 2007 - March 2014
Skills
Telecommunications, Wireless, Team Leadership, Customer Experience, Mobile Devices, Direct Sales, Call Centers, Account Management, Sales Management, Customer Service, Solution Selling, VoIP, Customer Satisfaction, Vendor Management, Management, Project Management, Sales, Sales Operations, Leadership, Team Building, Strategy
Education
The University of Winnipeg
Liquor Depot November 2012 - Present
Nonceba Family Counselling Centre September 2012 - October 2012
Foundation for Democratic Advancement December 2011 - July 2012
Canadian Tire May 2009 - July 2012
Rogers Communications Inc. June 2008 - February 2009
Best Buy October 2006 - March 2007
Skills
Customer Service, Customer Satisfaction, Customer Experience, Retail, Time Management, Microsoft Office, Sales, Data Entry, Retail Sales, Inventory Management, Telephone Skills, Outdoors, Reliability
Education
The University of Calgary 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
eHealth Ontario January 2008 - Present
Rogers Communications Inc. 2006 - January 2008
CGI 2000 - 2006
Rogers Communications April 1998 - December 2000
Education
University of Guelph 1993 — 1997
Political Science
Rogers Communications Inc. January 2009 - Present
Skills
Risk Management, IT Audit
Education
Birmingham University
MSc, Software Engineering
ISACA
CISA
University of the West Indies, Cave Hill Campus
BSc, Maths & Computing Science
University of the West Indies, Cave Hill Campus
Diploma (Hons) in Management Studies
Rogers Communications Inc. January 2011 - Present
Tricrest Professional Services January 2003 - November 2005
AT&T Canada February 2000 - 2002
MET Electrical Testing Compnat, USA January 1998 - December 2000
HUSSMANN Tempcool , Malaysia February 1993 - March 1997
Education
University of Engineering and Technology, Taxila 1987 — 1992
B.E.E, Communications
Rogers Communications September 2014 - Present
Rogers Communications July 2012 - Present
Rogers Communications Inc. May 2008 - March 2013
Jean Coutu January 2001 - August 2008
Skills
Customer Service, Leadership, Microsoft Excel, French, Microsoft Office, Risk Management, Access, Telecommunications, PowerPoint, Microsoft Word, Wireless, Call Center, Analysis, Call Centers, Customer Experience, Management, Technical Writing, GIMP
Education
Université du Québec à Montréal 2004 — 2008
BAC, Administration
Maisonneuve College 2001 — 2004
DEC, Administration/Marketing
Rogers Communications 2014 - Present
Rogers Communications September 2011 - Present
Rogers Communications Inc. January 2008 - September 2011
Education
University of Alberta 1992 — 1995
Bachelor of Arts (B.A.)
Papa M Pizza Canada Inc. September 2009 - Present
Ananda Holdings Ltd 2009 - Present
Papa Murphy's Pizza 2007 - Present
Rogers Communications Inc 1990 - 2009
Skills
Team Building, Customer Experience, Sales Management, Strategic Partnerships, Performance Management, New Business Development, Account Management, Retail, Team Leadership, Management, Leadership, Marketing Management, Marketing Strategy, Sales, Start-ups, Customer Service, Income Statement, Marketing, Event Planning, Customer Satisfaction, Executive Management, Business Development, Strategic Planning, Vendor Management, Budgets, Marketing Communications
Education
University of Alberta 2015 — 2019
Bachelor of Commerce and Business Administration, marketing and Management science
University of Alberta 1971 — 1975
Bachelor of Commerce and Business Administration, Marketing, Management Science
Rogers Communications August 2014 - Present
Rogers Communications June 2013 - August 2014
Rogers Communications 2000 - June 2013
Rogers Communications 1996 - 2000
Rogers Communications Inc 1994 - 1996
Star TV 1991 - 1994
Hong Kong Cable Communications Inc. 1989 - 1991
Hong Kong Telecommunications Inc 1986 - 1989
Skills
ITIL v3 Foundation..., ITIL v3 Serivce..., ITIL v3 Service..., P.Eng. (PEO), 6-sigma Yellow Belt, Six Sigma, ITIL, Fiber Optics, Process Improvement, Leadership Development, VoIP, Firewalls, Data Center, Transmission, Incident Management, Troubleshooting, Networking, Telecommunications, Open Source Software, Wireless, Security, Network Security, PMP, IP, IT Strategy, Optical Fiber, TCP/IP, RF, Computer Network..., Network Design, Strategic Leadership, Technical Support, Project Management, Vendor Management, Yellow Belt, Integration, Management, Call Centers, Cisco Technologies, Engineering Change...
Education
The University of Hong Kong 1982 — 1986
B. Sc., Electrical and Electronics
Rogers Communications Inc. October 2001 - Present
L'Archeveque et Associés 2000 - 2001
Norigen 1999 - 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++, C, Editing, Strategic Planning, Negotiation, Java
Education
Université du Québec en Outaouais 2015 — 2017
Certificat Baccaluaréat, Gestion et Évaluation Immobilière
Université du Québec à Montréal / UQAM 1990 — 1992
MBA scholarship, Real Estate
Université de Montréal 1975 — 1978
Bachelor degree B.SC., Criminology