Roto-Rooter Company
Industry: Plumbing company
DescriptionRoto-Rooter Plumbing & Water Cleanup Service provides plumbing repair, sewer & drain services and water damage cleanup services to residential and commercial customers. Roto-Rooter is a United States company founded in 1935 which originally specialized in clearing tree roots and other obstructions from sewer lines. Customer service: 1 (800) 768-6911 Headquarters: Cincinnati, OH Parent organization: Chemed Corp. CEO: Spencer S Lee (1999–) Founder: Samuel Blanc Founded: 1935
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Roto-Rooter Employees
Roto-Rooter March 2004 - Present
IBM 1994 - 2011
Vertex Computer Systems January 2001 - June 2003
Broadwing Communications March 2000 - March 2001
Ciber, Inc. 2001 - 2001
Norstan Consulting November 1999 - March 2000
Maxim Group March 1999 - November 1999
Fluor Fernald 1991 - 1999
SupeRx Drugs 1990 - 1991
Skills
Web Development, Lotus Domino, Lotus Notes, LotusScript, SQL, JavaScript, Software Development, Databases, XML, CSS, Microsoft SQL Server
Education
University of Cincinnati 2001 — 2017
Miami University 1981 — 1997
Southern Ohio college 1983 — 1995
Associates, Computer Science
Pacific Tank Lines December 2014 - Present
J. Branch Designs August 2013 - Present
Roto Rooter October 2013 - February 2014
Skills
Administrative..., Clerical Skills, Customer Service, Retail, Computers, Sales, Team Building, Social Networking, Social Media, Account Management, Customer Satisfaction
Education
Fullerton College 2008 — 2010
Fullerton Union High School 2006 — 2008
Weather Proof Roof Systems February 2015 - Present
Legal Shield July 2014 - Present
US Army Reserves September 1996 - Present
Roto-Rooter 2004 - 2012
Roto-Rooter 2001 - 2004
Utilx 1998 - 2001
Skills
Customer Service, Team Building, Strategic Planning, Budgets, Outlook, Sales Management, Weapons, Sales, Operations Management, Microsoft Office, Training, Inventory Management, Firearms, Army, Force Protection, Military Experience, Intelligence Analysis, Operational Planning, Military Operations, Staffing Processes, Profit Margins, Management, Construction, Plumbing, Mentoring, Revenue, Employee Benefits, Employee Training, Lotus Notes, Office 2010, Customer Satisfaction, Public Speaking, Project Planning, Military, Analysis, Process Scheduler, Supervisory Skills, Leadership, Logistics, Security Clearance, Military Training, Command, Time Management, Human Resources, Recruiting, Team Leadership, Coaching, Leadership Development, Employee Relations, Problem Solving
Education
Park University
Bachelor of Science (BSc), Business Management
Community College of Denver
Associate of Science (A.S.), Engineering
US Army
Licensed Practical Nurse, Nursing Practice
US Army
Nationally Certified EMT (expired), Emergency Medicine
Q4-Consulting December 2012 - November 2013
Moran Industries, Inc. February 2012 - November 2012
Hurst Consulting August 2011 - February 2012
Citizens for Debra Olson April 2003 - December 2011
Express Employment Professionals May 2007 - July 2011
FranChoice January 2005 - May 2007
Roto-Rooter July 2001 - November 2004
ServiceMaster Clean November 1980 - May 2000
Skills
Performance Improvement, Start-ups, Organizational..., Hiring, Entrepreneur, Team Building, Small Business, Business Planning, Franchising, Coaching, Strategic Planning, Staff Development, Management Consulting, Mergers, Entrepreneurship, Mergers & Acquisitions, Leadership Development, Customer Retention, Executive Coaching, Leadership, Sales Operations, Marketing Strategy, Sales, Customer Service, Marketing, Recruiting, Management, Negotiation, Business Development, Customer Satisfaction, Project Planning, Strategy, Training, Finance, Time Management, Operations Management, Business Strategy, Public Speaking, Executive Management, Contract Negotiation, Budgets, Human Resources, Sales Management, Employee Relations, Account Management, Performance Management, New Business Development, Consulting, Team Leadership, P&L Management
Education
Keller Graduate School of Management of DeVry University 1981 — 1983
MBA, Marketing & Finance
Azusa Pacific University 1974 — 1978
BA, Psychology
WyoTech July 2012 - Present
NCCER January 2009 - January 2012
Dream center 2009 - 2012
Brinderson Contractor January 2007 - January 2009
Merry Plumbing January 2005 - January 2007
Roto Rooter January 1994 - January 2004
US Navy January 1984 - January 1990
Skills
Arc Welding, Blueprint Reading, Process Scheduler, Plumbing, Customer Service, Microsoft Office, Inspection, Supervisory Skills, Water, Team Building, Electricity, Solar PV, Electricians, Construction, Welding, Engineering, Customer Satisfaction, Microsoft Word, Construction Management, Troubleshooting, Maintenance & Repair, Project Planning, Contract Management
Education
Wyotech-Long Beach 2012 — 2013
Certification, Electrician
Conduit Constructors June 2012 - Present
Pumping & Shoring Solutions November 2010 - May 2012
Roto-Rooter December 2008 - June 2010
MSP Rents September 2004 - December 2008
Wells Fargo Financial July 2001 - July 2003
Office Depot July 2000 - March 2001
Skills
Leadership, Management, Project Planning, Business Development, Budgets, Training, New Business Development, Sales, Customer Service, Marketing, Human Resources, Team Building, Process Improvement, Credit, CRM, Account Management, Purchasing, Operations Management, Team Leadership, Leadership Development, Business Analysis, Project Management, Microsoft Excel, Sales Management, Strategic Planning, Negotiation, Business Planning, Sales Operations, Contract Management, Construction, Time Management, Contract Negotiation
Education
Western Carolina University 2010 — 2012
Masters, Project Management
West Virginia University 2003 — 2004
Masters, Industrial Relations
Alderson-Broaddus College 1997 — 2000
BS, Marketing / Business Administration
ALL AMERICAN Drain Cleaning & Trenchless Technologies January 2007 - Present
Roto-Rooter April 2005 - February 2007
Skills
Inspection, Excavation, Contract Negotiation, Operations Management, Budgets, Process Scheduler, Contract Management, Project Planning, Sewer, Sanitary Sewer, Water, Project Management, Customer Service, Construction, Strategic Planning
Education
Grand Rapids Community College 2003 — 2004
Graphic Design, N/A
Jenison High School 1998 — 2000
None
Roto-Rooter August 2014 - Present
Bowling Green State University August 2010 - May 2014
Roto-Rooter 2010 - 2013
Hershey Creamery Company 2008 - 2010
Skills
PowerPoint, Time Management, Data Entry, Leadership, Psychology, Critical Thinking, Microsoft Word, Microsoft Excel, Social Media, Teamwork, Microsoft Office, Customer Service, Social Networking, Event Planning, SPSS, General Office Work, Woodworking, Ethnic Studies, German, Facebook, Customer Satisfaction, Marketing Communications, Supplier Development, Vendor Relations, Passion for Helping..., Community Outreach, Fundraising, OS X, Public Relations, Statistics, Data Analysis, Organizational..., Social Media Marketing, Sociology, Quantitative Research, Qualitative Research, Cultural Anthropology, Social Problems, Cognitive Neuroscience, Greek Life, Academia, Volunteering, Academic Writing, Dispatching, Long-term Customer..., Vendor Management
Education
Bowling Green State University 2010 — 2014
Bachelor's Degree, Psychology & Sociology
Corporation Service Company June 2015 - Present
Sallie Mae August 2014 - May 2015
GOVgistics, a division of PartsBase October 2013 - October 2014
PC Professor April 2012 - September 2013
Florida Micro May 2011 - December 2011
Knead For Massage January 2010 - March 2011
Fairfield Youth Baseball Association August 2008 - December 2010
Roto-Rooter August 2009 - December 2009
New Horizons Computer Learning Center February 2006 - August 2009
Choice One Mortgage January 2003 - December 2006
Skills
Business Management, Business Ethics, Time Management, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Team Building, Team Management, Team Leadership, Problem Solving, MS Project, Social Media Marketing, MS Office Suite, CRM software, Project Implementation, Microsoft Technologies, Educational Technology, Technology Development, Operations Management, Sales Operations, Dispatching, Technology Integration, Technology Planning, Training Delivery, Hands-on Training, Instructor-led Training, Training, Communication Training, Instructional Technology, Youth Development, Youth Programs, Schedules, Coaching, Management, CRM, Account Management, Networking, Sales, Sales Process, Project Management, Microsoft Office, Business Development, Social Networking, Salesforce.com, New Business Development, Leadership, Solution Selling, Budgets, Sales Presentations
Education
New Horizons Computer Learning Center 2006 — 2009
DeVry University 2003 — 2005
CIS, Computer Information Services and Business Administration
Edison Community College 1992 — 1994
Business Admin, Business
Fairfield Residential October 2007 - Present
Dorsey Plumbing June 1997 - October 2007
Ray Dorsey Plumbing April 1994 - October 2007
Roto Rooter April 1996 - June 1997
Skills
Construction, Drywall, Renovation, Project Management, Schedules, Plumbing, Electricians, Asphalt Paving, Redevelopment, Job Scheduling, Supply Ordering, Contractors, Contract Negotiation, Budgets, Residential Homes, Management, Customer Service, Marketing, Property Management, Sales, Rentals, Negotiation, Team Building, Process Scheduler, Investment Properties, Contract Management, Carpentry, Account Management, Construction Management, Leases, Real Estate
Education
Georgia State University 1991 — 1994
Associate, Business
Norcross High School
Georgia State University
R-D 1 Pro June 2012 - Present
Roto-Rooter February 2008 - March 2012
Rescue Rooter June 1996 - February 2008
Skills
Plumbing, Customer Retention, Customer Satisfaction, Team Building, Customer Service, Coaching, Process Scheduler, Sales Management, Inventory Management, Operations Management, Heating, Sales, Contract Negotiation, Budgets
Education
Columbus State 1985 — 1987
Associate's degree, Business Administration and Management, General
Photos By Danielle January 2003 - Present
Prudential Northeast Properties December 2005 - Present
Creaative Caous Childcare March 2006 - Present
Balloon Bueatiful LLC January 2012 - Present
Curves September 2008 - March 2011
Roto Rooter June 2003 - September 2007
Reynolds Nursey May 2002 - July 2004
Skills
Photoshop, Photography, Portrait Photography, Childcare, Real Estate, Landscape Photography, Editing, Public Relations, Advertising, Public Speaking
Education
Art Institute of Pittsburgh 2012 — 2014
Associate of Arts and Sciences (AAS), Photography
Eastern Maine Community College 2005 — 2007
None, Early Childhood Education and Teaching
University of Maine at Machias 2003 — 2005
none, Zoology/Animal Biology
Roto-Rooter October 1995 - Present
Hillman Construction 1993 - 1995
Skills
Customer Satisfaction, Customer Service, Troubleshooting, Inventory Management, Team Building, Sales, Plumbing, Customer Retention, Maintenance & Repair, Operations Management, Project Management, Management, Telephone Skills, Outlook, Microsoft Office, Data Entry, Leadership
Education
Lane Community College
Mt. Hood Community College
Umpqua Community College
Roto Rooter April 2014 - Present
Terminix March 2010 - March 2014
Tradesource April 2007 - April 2010
FedEx Services February 2001 - March 2007
Skills
Customer Satisfaction, Customer Retention, Operations Management, Sales Management, Sales, Customer Service, Team Building, Income Statement, Cold Calling, Inventory Management, Account Management, Sales Operations, Call Centers, New Business Development, Management, P&L Management, Recruiting, Direct Sales, Selling, Training, Contract Negotiation, Sales Process, Leadership, Coaching, B2B, Profit, Salesforce.com, Negotiation, Cross-functional Team..., Sales Presentations, Budgets, Marketing, Business Development, Strategic Planning, P&L
Education
Indiana University of Pennsylvania 1992 — 1996
Business, Management, Marketing, and Related Support Services
Seton LaSalle High School 1989 — 1992
Roto-Rooter Plumbing and Drain Service June 2013 - Present
Calvary Tabernacle Assembly of God September 2008 - February 2013
Roto-Rooter May 2010 - February 2011
Roto-Rooter Plumbing and Drain Services May 2010 - February 2011
DiCocco and Associates January 2010 - April 2010
DiCocco & Associates January 2010 - April 2010
Valley Forge Christian College Bookstore September 2007 - May 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Management, Editing, Outlook, Event Planning, Sales, Team Building, Microsoft Office, Databases, Social Media, Public Speaking, Leadership, Photoshop, Strategic Planning, Social Networking, Research, Public Relations, Employee Relations, Marketing Communications, Filing, Entrepreneurship, Digital Photography, Business Strategy, Marketing Strategy, Creative Writing, Marketing, New Business Development, Advertising, Online Marketing, Volunteer Management, Coaching, Training, Teaching, PowerPoint, Final Cut Pro, Fundraising, Event Management, Leadership Development, Social Media Marketing, social
Education
Schenectady County Community College
A.A, Liberal Arts
Schenectady County Communty College 2008 — 2009
Associates Degree, Liberal Arts
Schenectady Christian School 2003 — 2007
H.S. Diploma, Regents
Schenectady Christian School
High School Diploma
University of Valley Forge
B.A, none
Network Instruments, JDSU Performance Management April 2015 - Present
Network Instruments, JDSU Performance Management May 2014 - April 2015
Dell Compellent June 2012 - May 2014
Dell Compellent May 2010 - June 2012
Rust Consulting November 2009 - May 2010
Secure Computing April 2006 - November 2009
Roto-Rooter June 1999 - February 2006
Skills
Microsoft Dynamics, Notary Public, SAP, Elite, Invoicing, Accounts Payable, Auditing, Accounts Receivable, Sales, Process Improvement, Salesforce.com, Sales Operations, Microsoft Excel, Customer Service
Education
North Hennepin Community College
Generals
Robbinsdale Cooper high school
Rogue Plumbing Corporation June 2010 - Present
Roto-Rooter August 1998 - April 2010
Skills
Plumbers, Plumbing, water heaters, Backflow Prevention, Sump Pumps, Sewer, Reverse Osmosis, Faucets, Toilets, Maintenance, Construction Management, Hot Water, Process Scheduler, Sales, Small Business, Subcontracting
Education
Harper College 1990 — 1993
Business
Elk Grove High School 1986 — 1990
Jackson Newell Paper Company November 2011 - Present
Jimmy's Pub and Grub March 2011 - February 2012
Roto-Rooter June 2010 - March 2011
Skills
Computers, Typing, Programming, Leadership, Team Leadership, Employee Relations, Employee Management, Customer Service, Phone Etiquette, Accounts Receivable, Billing Process, Organizational..., Office Organizing, Efficent, Volunteering, Computer Hardware, Human Computer..., Paper Industry, Networking
Education
Meridian Community College 2011 — 2011
General Studies
University of Southern Mississippi 2007 — 2010
General Studies
Safelite AutoGlass January 2014 - Present
Safelite AutoGlass February 2011 - January 2014
Roto-Rooter August 1998 - December 2010
Aramark Uniform Services December 1996 - August 1998
Aramark Uniform Services February 1995 - December 1996
Aramark Uniform Services April 1994 - February 1995
Aramark Uniform Services May 1993 - April 1994
Aramark Uniform Services September 1992 - May 1993
Roberson Corporation February 1992 - September 1992
Roberson Corporation August 1991 - February 1992
Skills
Sales Operations, Sales Management, Customer Service, Leadership, Management, Sales, Training, Customer Retention, Selling, Marketing, Coaching, Income Statement, Start-ups, Hiring, Customer Satisfaction, Time Management, Inventory Control, Inventory Management
Education
Illinois State University 1987 — 1991
BACHELOR OF SCIENCE, BUSINESS MANAGEMENT
Roto Rooter March 2011 - Present
Roto-Rooter February 2005 - March 2011
Roto-Rooter February 1995 - March 2011
Skills
Accounts Receivable, Payroll, Accounts Payable, Account Reconciliation, Customer Service, 10 Key, Data Entry, Accounting, Invoicing, Microsoft Excel, General Ledger, Customer Satisfaction, Bookkeeping, Office Management
Education
Cincinnati State Technical and Community College 1992 — 1995
Associate's degree, Accounting
Franklin County High School 1988 — 1992
High School, Business Administration and Management, General
TierPoint Capital Projects ManagerXandJanuary 2013 - Present
EZFrame Company January 2001 - Present
Roto-Rooter February 2011 - January 2013
Roto-Rooter May 2010 - February 2011
Roto-Rooter April 2006 - February 2011
Roto-Rooter February 2003 - April 2006
Roto-Rooter October 2003 - February 2004
Fun Services June 1982 - September 2003
Skills
New Business Development, Sales, Customer Service, Management, Employee Relations, Forecasting, Team Building, Salesforce.com, Training, Sales Management, Customer Satisfaction, Event Management, Strategic Planning, Fundraising, Operations Management, Negotiation, Recruiting, Contract Negotiation, Account Management, Human Resources, Analysis, Budgets, P&L Management, Inventory Management, Leadership, Process Scheduler
Education
Plymouth State University 1980 — 1984
Bachelor's degree, Business Administration and Management, General
Plymouth State University 1977 — 1982
BS, Business Management
Roto-Rooter May 2009 - Present
Scentsy Independent Consultant June 2011 - Present
ConnectiCare 2008 - 2009
Allstate February 2005 - March 2008
Education
Branford Hall Career Institute-Windsor Campus 2007 — 2009
Certification, Medical Billing and Coding
Aon Water Technology December 2013 - Present
Roto-Rooter July 2007 - Present
Fairfield Resorts April 2004 - July 2007
Skills
Team Building, Customer Service, Marketing, Social Media Marketing, Account Management, Sales Management, Sales, Advertising, Training, Social Networking, Small Business, Business Development, Leadership, Selling, Customer Retention, Customer Satisfaction, Online Advertising, Strategic Planning, New Business Development, Outlook, Team Leadership, Online Marketing, Coaching, Marketing Strategy, Social Media, Entrepreneurship, Operations Management, Management, Microsoft Office
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Organizational Management, 4.0
Haworth High School 1976 — 1981
Brittney Place May 2015 - Present
Apartment Dynamics December 2013 - May 2015
Self imployed April 2013 - December 2013
Roto Rooter December 2012 - April 2013
Mckenzie Plumbing September 2012 - November 2012
Wade Hardin Plumbing, Inc April 2009 - September 2012
Bilt-Rite Enterprises April 2008 - April 2009
Trey Jordan Plumbing September 2005 - April 2008
S&D Plumbing March 2003 - September 2005
Skills
Carpentry, Drywall, Trim Work, Vinyl Siding, Patio Doors, Showers, Toilets, Plumbing, Contractors, Bathrooms, Heating, Construction, Blueprint Reading, Water, Renovation, Home Improvement, Forklift Operator, Power Tools, Restoration, Flooring, Building Maintenance, Home Repairs, Framing, Water Damage, Maintenance & Repair, HVAC, Materials, Subcontracting, Demolition, Roofers, Tenant Improvement, Siding, Change Orders, Custom Homes, Pre-construction, Tiles, Insulation, Boilers, Construction Safety, Woodworking, Project Bidding, Excavation, Landscaping, OSHA 30-Hour, Building Services, Construction Management
Education
ESCO institute 2014 — 2014
Universal Certification, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Cape Fear Community College 2000 — 2001
Certificate, Plumbing Code I and II, 98
S.E.C.U December 2010 - March 2011
Full Access Storage October 2009 - October 2010
Medix School West February 2010 - July 2010
C.M.D Solutions February 2009 - October 2009
Roto Rooter March 2006 - October 2008
Soul 2 Soul August 2005 - March 2006
Sam's Club July 2004 - March 2006
Laverne's August 2003 - March 2006
Skills
Microsoft Office, Data Entry, Customer Relations, Customer Service, Customer Satisfaction, Teamwork, Organizing, Filing, Medical Terminology, HIPAA, Ethics, Excel, Call Center, Call Control, Switchboard, Answering Phones, Outlook, Typing, 10 Key, Cash Handling, Account Management, Account Reconciliation, time, Group Work
Education
Morgan State University 2011 — 2014
Catonsville High School, Maryland
Diploma
W.F. Hann & Sons November 2000 - Present
Roto-Rooter 1997 - 1999
Skills
Plumbers, 24 Hour Emergency..., Account Management, Dishwashers, Plumbing Fixtures, Drain Cleaning, Hot Water, Backflow Prevention
Education
Allegheny College 1992 — 1994
English / Education
Madison High School 1988 — 1992
Diploma
Roto-Rooter November 2013 - Present
Roto-Rooter Plumbing and Drain Service August 2003 - November 2013
Skills
Customer Satisfaction, Call Centers, Account Management, Customer Service, Customer Retention, Operations Management, Sales Operations, Team Building, Sales, Sales Process, CRM, Team Leadership, Direct Sales, Inventory Management, Sales Management, New Business Development, Strategic Planning
Education
Dowling College 1987 — 1991
Bachelor of Science (B.S.), Computer and Information Sciences, General
Dowling College 1987 — 1991
Bachelor of Science in Computer Information Systems, Computer and Information Sciences and Support Services
MJG Consultants August 2014 - Present
Roto-Rooter March 2012 - January 2014
Roto-Rooter February 2011 - March 2012
Roto-Rooter Plumbing and Drain Service November 2000 - March 2011
Roto-Rooter Plumbing and Drain Service June 1997 - November 2000
Roto-Rooter Plumbing and Drain Service December 1990 - June 1997
Skills
Customer Service, Sales Management, Team Building, Performance Management, Forecasting, Account Management, Financial Analysis, Customer Retention, Customer Satisfaction, Inventory Management, Coaching, Process Scheduler, HVAC Management, Call Center..., Recruitment, Multi Unit Operations..., National P&L Training, Operations Management, Income Statement, Management, Team Leadership, Training, Business Development, Sales, Leadership, Plumbing, Contract Management, Heating, Budgets, New Business Development, Negotiation, Supervisory Skills, Small Business, Purchasing, Strategic Planning, Process Improvement, Project Planning, Employee Relations, Sales Operations, P&L Management, Human Resources, Contract Negotiation, Hiring, Program Management, Marketing, Marketing Strategy, Cold Calling, B2B, Direct Sales, Start-ups
Education
Suffolk County Community College
Brooklyn College
Ferris State University
HVAC Universal License
General Growth Properties October 2012 - Present
Roto-Rooter May 2011 - August 2012
Prompt Mailers November 1987 - April 2009
National Pacific Mortgage Corp July 1985 - July 1987
Crocker Bank (now Wells Fargo) March 1981 - July 1985
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Data Entry, Administrative..., Account Management, Office Managerment, Microsoft Excel, Marketing, Budgets, Social Media, Microsoft Word, Direct Mail, Teamwork, Management, Sales, Access, Operations Management, Event Planning, Email Marketing, Recruiting, Leadership, Outlook, Time Management, PowerPoint, Direct Marketing, Event Management, Social Networking, Advertising, Customer Satisfaction, Public Relations, Social Media Marketing, Team Building, Training, Research, Marketing Strategy, Marketing Communications, Administration, Fundraising, Facebook, Team Leadership, Online Marketing, Retail, Public Speaking
Education
Long Beach City College 1975 — 1978
Associates, Business
Lakewood High School 1972 — 1975
High School Diploma, Business
BCforward September 2013 - Present
None September 2012 - September 2013
JC Penney 2005 - 2012
Fiserv Output Solutions September 2000 - March 2005
ACS 1999 - 2000
Indianapolis Motor Speedway August 1997 - September 1998
adidas/Worldwide Logistics 1996 - 1997
Mueller-Weingarten 1995 - 1996
Roto-Rooter 1994 - 1995
Nationwide Insurance 1989 - 1994
Skills
Human Resources, Employee Engagement, Employee Relations, HR Policies, Performance Management, Payroll, Personnel Management, New Hire Training, Customer Service, Training, Microsoft Excel, Access, AS-400, STROHL LDRPS, Disaster Planning, Nortel PBX's, LAN, Help Desk Support, GE Robotics, Kronos Timekeeping, MATS Software, Inventory Management, Employee Training, Budgets, New Hire Orientations, Hiring, Time Management, Recruiting, Onboarding, PeopleSoft, Leadership, HRIS, Emergency Management, Vendor Management, Applicant Tracking..., Software Documentation, Networking, IBM AS/400, Customer Satisfaction, System Administration, Outlook, Interviews, Call Centers, Team Building, Process Scheduler, Data Entry, Team Leadership, Cold Calling, Customer Experience, Management
Education
Franklin University 1990 — 1993
Attended, Business Administration and Management, General, 3.2 GPA
Franklin University
Orkin Pest Control January 2015 - Present
Orkin Pest Control March 2010 - December 2014
Roto-Rooter November 2009 - April 2010
Aramark Uniform Services April 2008 - November 2009
Terminix International April 1996 - December 2007
Terminix International November 2001 - November 2003
Skills
Performance Management, Marketing Strategy, Operations Management, Profit, Team Building, Retail, Customer Retention, Training, Account Management, Sales Management, Forecasting, Sales Operations, Budgets, Leadership, Process Improvement, Six Sigma, Customer Service, New Business Development, System Administration, Recruiting, Team Leadership, Analysis, P&L Responsibility, Cold Calling, Employee Relations, Coaching, Sales, Management, Strategic Planning, Sales Process, CRM, Customer Satisfaction, Income Statement, P&L, Time Management, P&L Management, Inventory Management, Hiring, Pest Control, B2B, Contract Negotiation, Direct Sales, Selling, Negotiation, Interviews, Call Centers, Process Scheduler, Small Business, Employee Training, Sales Presentations
Education
Normandale Community College 1987 — 1990
Jefferson High School 1984 — 1987
HKM Property Investors June 2014 - Present
Keller Morgan Property Solutions LLC. January 2012 - Present
Pittsburgh Property Advisors December 2012 - December 2013
Roto rooter June 2013 - November 2013
FS-Elliott February 2011 - June 2013
Skills
Real Estate, Word, Negotiation, Customer Service, Logistics, Microsoft Word, Residential Homes, Software Documentation, Investment Properties, Investors, Sellers, New Business Development, Business Strategy, Investments, Cross-functional Team..., Real Estate Transactions, Sales, Leadership, Commercial Real Estate, Training, Foreclosures, Rentals, Selling, Single Family Homes, Marketing, Marketing Strategy, Property, Contract Negotiation, Real Estate Financing, Strategic Planning, Purchasing, Property Management, Real Estate Development, Shipping, Warehousing, REO, Real Estate Economics, Brokerage, Buyers, Market Analysis, Referrals, Short Sales, Small Business, Management, Condos
Education
Columbus State 2010 — 2011
Mechanical Engineering Technology
Norwin 1986 — 2000
Diploma
Prestige Hair Salon March 2011 - Present
Roto-Rooter July 2008 - March 2009
Marriott Hotel June 2007 - April 2008
Skills
Customer Service, Hair Extensions, Hair Care, Makeup Application, Cosmetology, Makeovers, Prom, Telephone Skills, Switchboard Operator, Data Entry, Answering Phones, Appointment Scheduling, Cashiering, Administrative Support, Typing, 10 Key, AS400, Phone Etiquette, Order Entry, Clerical Duties, Stylists, Eyelash Extensions, Manicures
Education
Joliet Junior College
Regency Beauty Institute-Aurora
Roto Rooter May 2013 - Present
US Bank February 2003 - July 2011
Skills
Microsoft Office,..., Account Reconciliation, 10 Key, Credit, Banking, Commercial Banking, Loans, Retail Banking, Credit Analysis, Commercial Lending, Consumer Lending, Customer Service, Small Business Lending
Education
Wilmington College 2012 — 2014
Bachelor of Business Administration (BBA), Management
Cincinnati State Technical and Community College 2009 — 2011
Associates, Marketing Management
Lamps Plus 2007 - 2009
Roto-Rooter 2004 - 2006
VXI Global Solutions, Inc 2002 - 2004
Skills
Call Center, Quality Assurance, Customer Service, Hiring, Outlook
Education
Fashion Institute of Design & Merchandising
Merchandise Marketing, Product Development
DriverFraser Morris Electric August 2007 - Present
ABC MillworkABC Millwork December 2003 - May 2007
DriverBFI/Allied Waste October 2000 - December 2003
Roto Rooter January 1999 - January 2000
Corporate Express January 1998 - January 1999
Metro Transit February 1986 - September 1998
Education
Hennepin Technical College 1999 — 1999
computer, math
Mainline Inspection Services April 2011 - Present
Peanut Industries, LLC -- maker of Tidy Peanut Ulti-Bib 2009 - 2012
Roto-Rooter July 2010 - April 2011
Energy Tech Solutions, LLC June 2009 - July 2010
Wells Fargo Auto Finance October 2007 - April 2009
Auto Trader Magazine March 2007 - October 2007
TMC Publishing, LLC March 2006 - March 2007
Employment Guide August 2002 - March 2006
Employment Guide October 2000 - August 2002
Midwest America Financial June 1994 - May 2000
Skills
Video inspection, Sewer line locating and..., Sewer line inspection, Septic line inspection, Down spout line..., Footer/curtain drain..., Sump pump line..., Drain line inspection, Sanitary infrastructure..., Pipe inspection, Unbiased assessments, Comprehensive..., Follow-up, Repair cost estimates, Maintenance and repair..., Drain, Maintenance & Repair, Data Mapping, Video, Unbiased, Septic, Locating, Inspection, Infrastructure, Environmental Impact..., Pumps, Leadership, Team Building, Sales Management, Selling, Real Estate, Customer Service, Training, Sanitation, New Business Development, Networking, Sales, Online Advertising, Cold Calling, Residential Homes, Customer Satisfaction, Small Business, Sales Operations, Marketing, FHA, Budgets, Time Management, Customer Retention, Strategic Planning, Purchasing
Education
University of North Florida 1996 — 1997
Completed Certification Coursework, Education K-12—Emotionally Handicapped, Emotionally Mentally Handicapped
North Park University 1988 — 1992
Bachelor of Arts, Business Communications
Morton Senior High School 1982 — 1986
Spartan Tool, LLC July 2013 - Present
Roto-Rooter September 2012 - August 2013
Choice Brands Inc. August 2006 - September 2012
Scholten Kitchen & Bath August 2001 - May 2006
Helmus Plumbing Services 1999 - 2001
Skills
Sales Management, Customer Relations, Customer Service, Marketing Communications, Ventilation, Plumbing Design, Construction Supervision, Blueprint Reading, Computer Literate, Construction Drawings, Plumbing, Plumbing installation, Cross-connection..., Kitchen & Bath Design, Construction, Forecasting, Management, Cold Calling, Contractors, Sales Operations, Territory Development, Drain Cleaning, Drainage Systems, Sanitary Sewer, Building Materials, Renovation, Leadership, Sales, Account Management, New Business Development, Team Building
Education
Kellogg Community College 1993 — 1995
certificate, Plumbing & pipe fitting
Kalamazoo Valley Community College 1985 — 1987
mid management and marketing
Cappex.com August 2015 - Present
Cars.com October 2014 - July 2015
Cars.com March 2014 - October 2014
Cars.com January 2012 - March 2014
Cars.com December 2010 - January 2012
Cars.com August 2006 - December 2010
Cars.com March 2005 - August 2006
Roto-Rooter January 2003 - March 2005
Electronic Manager August 2002 - January 2003
Gallagher Asphalt Corporation January 1996 - January 2001
Skills
Customer service, Excel, Supervisory skills, Process Improvement, Access, Team Leadership, Analysis, Project Planning, Social Media, Facebook, Management, Training, Microsoft Office, Customer Satisfaction, PowerPoint, Customer Service, Salesforce.com, Online Advertising, Data Analysis, Microsoft Excel, Analytics, Product Management, CRM, Online Marketing, E-commerce
Education
DePaul University (SNL) 2011 — 2015
BA, Computing
Davenport University 1996 — 1998
AAS, Computer Network Maintenance
Rooftop Solutions March 2015 - Present
Roto-Rooter October 2007 - March 2015
Skills
People Skills, Computers, Phone Etiquette, Work Ethic
Education
Brown Mackie College-Akron
kaneland high school
Drain king royal flush April 2004 - Present
Roto-Rooter January 2001 - July 2004
chicopee July 2002 - March 2004
Skills
Plumbing, Drain Cleaning, 24 Hour Emergency..., Drain, Sump Pumps, Sewer, Sanitary Sewer, Maintainance
Education
Cypress College
Kirogo sec school
certificate
Family Health For You - Shaklee Independent Distributor November 2011 - Present
Fetty Partnerership, Inc. March 2009 - Present
Roto-Rooter June 2009 - November 2014
Florida Hospital May 2006 - April 2009
Cross Country TravCorps July 2005 - May 2006
Florida Hospital January 2005 - June 2005
Cross Country TravCorps March 2004 - July 2004
Orlando Health March 2003 - March 2004
Florida Hospital August 2000 - December 2002
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Supplements, Home Based Business, Wellness, Weight, Wellness Coaching, Nutrition, Lifestyle, Wellbeing, Fitness, Holistic Health, Personal Training, Team Building, Management, Marketing, Training, Leadership, Small Business, Coaching, Healthcare, Medicine
Education
Seminole Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Southampton Memorial Hospital 1995 — 1996
Licensed Practical Nurse, Licensed Practical/Vocational Nurse Training
East Carolina University 1994 — 1995
Pre-Nursing Studies
Virginia Commonwealth University 1992 — 1994
Pre-Nursing Studies
Southampton High School 1989 — 1992
Cincinnati Bell January 2012 - Present
Chiquita May 2011 - January 2012
Chiquita February 2006 - May 2011
Roto-Rooter July 1997 - January 2006
Skills
Hyperion Enterprise, Consolidation, SEC filings, Analysis, Corporate Finance, Financial Statements, HFM, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Accounting, Financial Analysis, Account Reconciliation, Internal Controls, Auditing, Budgets, Financial Accounting, General Ledger, JD Edwards, Essbase, Variance Analysis, US GAAP, GAAP
Education
Northern Kentucky University 2000 — 2005
Bachelor of Science, Business Management
United States Postal Service December 2012 - Present
RipeFruit Creative November 2009 - Present
TCC Software Solutions February 2010 - January 2011
Comcast July 2008 - November 2009
Houghton Mifflin Harcourt March 2007 - July 2008
Roto-Rooter June 2005 - May 2007
Skills
Testing, Software Quality..., JIRA, Regression Testing, Test Planning, Software Documentation, Test Cases, Troubleshooting, Quality Center, Defect Tracking, SDLC, Manual Testing, System Testing
Education
Anne Arundel Community College
General Studies
University Of MD, Eastern Shore
Buyers Access October 2012 - Present
Roto-Rooter June 2009 - October 2012
Rentals.com November 2006 - April 2009
Consumer Source, Inc. 2006 - 2009
Life Line Screening August 2001 - June 2006
Move, Inc August 2000 - October 2001
Skills
Marketing, Campaigns, Property Management, Sales, Account Management, Business Development, Customer Service, Management, Management Consulting, Networking, Apartments, Public Relations, Leases, Contract Negotiation, Marketing Strategy, Real Estate, Selling, Rentals, Sales Management, Online Advertising, Team Building, Negotiation, New Business Development, Training, Customer Retention, Cold Calling, Small Business, Budgets, Public Speaking, Salesforce.com, Leadership, Purchasing, Strategic Planning, Online Marketing, Operations Management, Advertising, Customer Satisfaction, Program Management, Recruiting, Lease Administration, Direct Sales, B2B, Sales Process
Education
Delaware County Community College 1984 — 1990
Associates, Business Administration
Ridley Senior High School 1978 — 1981
High School, College Prep
MasterMind IT Support Services May 2011 - Present
Roto-Rooter October 2009 - June 2010
2trg Technology Recycling Group November 2008 - October 2009
proctor and gamble 2005 - 2008
Gateway College January 2000 - May 2007
CSC Computer Services, Inc. 1999 - 2005
Great American Life Insurance December 1984 - January 1999
Skills
Microsoft Office, Customer Service, Leadership, Team Building, Project Management, Public Speaking, Security, Process Improvement, Networking, Program Management, Project Planning, Management, Training, Budgets, Strategic Planning, Team Leadership, Sales
Education
Thomas More College 2005 — 2008
Bachelor, Business Administration Minor in Finance
Northern Kentucky University
Master of Arts (M.A.)
Badger Daylighting Corporation March 2012 - Present
Roto-Rooter March 2010 - March 2012
NORTRAX/John Deere April 2008 - August 2009
Columbus Equipment January 2005 - April 2008
Medeco March 2000 - December 2004
Nationwide Papers March 1998 - March 2000
Arch Paging January 1995 - January 1996
Skills
Sales Management
Education
Eastern Kentucky University
Bachelor of Science, Psychology and Communications
Deseret Book August 2013 - Present
Deseret Book April 2012 - Present
Deseret Book January 2012 - May 2012
Deseret Book December 2009 - January 2012
Deseret Book September 2009 - February 2010
College of Southern Idaho July 2009 - September 2009
Roto-Rooter April 2009 - September 2009
BYU-Idaho November 2005 - April 2009
Brigham Young University - Idaho 2005 - 2009
Skills
Social Media, Microsoft Excel, Social Media Marketing, Retail, Customer Service, Microsoft Office, Social Networking, Facebook, Advertising, Marketing, Event Planning, Merchandising, Sales, Data Analysis, Leadership, Management, Marketing Strategy, Online Marketing, Retail Marketing, Event Management
Education
Brigham Young University - Idaho 2005 — 2009
Bachelors, Business Management-Marketing
Brigham Young University - Idaho 2005 — 2009
Bachelor of Business Administration w/ Marketing emphasis
Roto-Rooter June 2005 - October 2012
Skills
I am an avid pit bull..., Invoicing, Microsoft Word, Management, Data Entry, PowerPoint, Customer Service, Telephone Skills, Team Building, Sales, Social Media, Event Planning, Microsoft Excel, Time Management, Microsoft Office, Customer Satisfaction, Supervisory Skills, Outlook, Social Networking, Social Media Marketing, Environmental Awareness, Strategic Planning, Marketing, Leadership, Public Relations, Marketing Strategy
Education
Ashford University 2012 — 2016
applied behavural science
Cargill Kitchen Solutions November 2002 - May 2014
Holiday Companies March 2002 - November 2002
Roto Rooter October 1993 - July 2000
Skills
Accounting, Excel, Outlook, Word, Microsoft Excel, Microsoft Word, Accounts Receivable, Management, Invoicing, Payroll, Inventory Management, Administration, Customer Service, Microsoft Office
Education
Hennepin Technical College 1980 — 1983
Dental Lab Technician, Dental
Edison High School 1970 — 1973
Roto-Rooter January 2015 - Present
Title Cash January 2013 - January 2015
SmartStop Self Storage November 2011 - October 2012
Winn-Dixie July 2005 - May 2007
Best Buy September 2006 - December 2006
Skills
Customer Service, Office Management, Marketing, Real Estate, Office Administration, Leases, Customer Satisfaction, Cashiering, Credit, Data Entry, Management, Outlook, Retail, Sales, Time Management, Typing
Education
University of Maryland University College 2010 — 2012
Associate of Science (A.S.), Business Management/Administration
Mississippi Gulf Coast Community College
Business Management/Administration
John Moore Services October 2012 - Present
voiceovers byjeff.com July 2011 - Present
Voiveoversbyjeff.com July 2011 - Present
Roto Rooter December 2005 - Present
Skills
Television, Video Production, Film, Video, Broadcast, Entertainment, Radio, Sound, Video Editing, New Media, Multimedia, Music, Web Video, Post Production, Voice Over, Media Production, Videography, Audio Editing
Education
NYU 1971 — 1975
Bachelor of Applied Science (B.A.Sc.)
Cathedral high school 1968 — 1971
academic
Roto-Rooter December 2010 - May 2012
Craven Carpet February 2001 - November 2010
Finger Companies 1983 - 1991
Skills
Strategic Planning, Team Leadership, PowerPoint, Project Management, Research, Real Estate, Budget, Negotiation, Marketing Strategy, Contract Negotiation, Outlook, Coaching
Education
Pasasdena High School
San Jacinto College
Accounting
FirstGroup America April 2014 - Present
First Group May 2012 - Present
getmyshowscores.com 2006 - Present
FirstGroup America May 2011 - May 2012
First Transit/First Vehicle September 2008 - July 2011
Roto-Rooter May 1992 - September 2008
JD Cloud & Company January 1990 - May 1992
Coopers & Lybrand August 1988 - January 1990
Skills
Forecasting, Budget, Accounting, Financial Analysis, Process Improvement, Budgets, Team Management, Inventory Management, Internal Audit, Financial Reporting, Team Building, Finance, Analysis, Operations Management, Business Planning, Strategic Planning, Managerial Finance, Leadership, Management, Change Management, Auditing, Business Process..., Business Analysis, Strategy, Team Leadership, Business Strategy, Project Planning, Start-ups, Management Consulting, Executive Management, ERP, Training, Risk Management, Cross-functional Team..., Business Process, Coaching, P&L, Access, Financial Modeling, Logistics
Education
University of Cincinnati College of Business 1999 — 2003
Master of Business Administration (M.B.A.), Marketing, 3.8
Indiana University Bloomington 1984 — 1988
Bachelor’s Degree, Accounting, 3.3
Check Your Drawers January 2014 - Present
Legacy Oaks Group May 2006 - Present
Southern Illinois Business Brokers August 2007 - December 2011
Purchase Area Laundry Service October 2009 - April 2011
Employers Consortium Inc. May 1996 - June 2007
Xpert Tune 1983 - 1995
Roto Rooter January 1990 - December 1994
Education
Cornell University 2007 — 2008
Certificate In Human Resources, Human Resources
John A. Logan College 1999 — 2000
Certificate in Human Resources PHR, Human Resources
Roto Rooter 1989 - Present
Skills
Sales Management, Sales, P&L Management, Mergers & Acquisitions, Strategic Planning, Process Improvement, E-commerce, Marketing Strategy, Operations Management, Income Statement, Marketing, Leadership, Business Development, Team Building, Product Development, Management, New Business Development, Contract Negotiation, Forecasting
Education
Northwestern University - Kellogg School of Management 1987 — 1989
MBA
Georgia Institute of Technology 1979 — 1983
BSIE, Industrial Engineering
Roto-Rooter December 2011 - October 2013
Skills
Process Scheduler, Customer Service, Budgets, Administrative..., Team Building, Office Management, PowerPoint, Construction, Purchasing, Account Management, Employee Relations, Contract Negotiation, Training, Payroll, Operations Management, Office Administration, Telephone Skills, Accounts Payable, Accounts Receivable, Microsoft Word, Microsoft Excel, Hiring, New Business Development, Team Leadership, Lotus Notes, Time Management, Contract Management, Public Speaking, Human Resources, Social Networking, Construction Management, Renovation, Sales, Customer Satisfaction
Education
Harper College 2014 — 2016
Logistics, Materials, and Supply Chain Management
College of Lake County 2004 — 2005
Construction Management
AdvancePierre Foods May 2012 - Present
Robert Half Management Resources November 2011 - May 2012
BASF ( formerly Cognis) 2008 - November 2011
Kelly Financial Services, Inc. 2006 - 2008
Pannell Swim Shop March 2003 - September 2006
Roto-Rooter 1998 - 2003
Skills
JD Edwards, SAP, Accounting, Lotus Notes, Outlook, Excel, Microsoft Office, PowerPoint, Access, Fixed Assets, Payroll Management, Payroll, Account Reconciliation, Accounts Payable, Inventory Management
Education
Eastern Kentucky University 1980 — 1985
BBA, Accounting / Marketing
Future Advancement January 2014 - Present
Best Estimate Plumbing January 2005 - December 2013
Best Estimate Inc November 2002 - November 2006
Roto Rooter June 2001 - November 2005
New York Hospital owned buildings - External Co 1999 - 2001
George Berman Plumbing & Heating corp. 1988 - December 1998
Grande Plumbing and Heating corp. 1987 - 1988
Education
Troise's Plumbing School 2000 — 2001
Completed
Mechanics Institute NYC 1987 — 1989
Studied 2 of the three year program under Professor Zeek and Professor Brown.
Trade School 1986 — 1986
Reddy Ice October 2013 - Present
Rainbow Omega, Inc. January 2012 - October 2013
Reddy Ice November 2005 - January 2012
Veolia Environmental Services North America Corp. March 2003 - November 2005
Roto-Rooter January 2000 - March 2003
Skills
Cost Accounting, Fixed Assets, General Ledger, Inventory Analysis, Budget Monitoring, Operating Budgets, Month End Close, Medicaid Billing, Human Resources, Sales Tax, Accounts Payable, Accounts Receivable, ADP Payroll, QuickBooks, RAMS, AS400 system, Great Plains Software, Journal Entries, Microsoft Excel, Blackline, GAAP, SOX Compliancy, Balance, Account Reconciliation, Peachtree, Accounting, Payroll Taxes, Balance Sheet, Expenses
Education
Cleburne County High School
Gadsden State Community College
Certificate, Excel
New Horizons
Certificate, Excel
Pacific Northwest National Laboratory March 2003 - Present
Roto-Rooter November 1997 - December 2002
Pizza Hut June 1994 - January 1998
Skills
Technical Training, Computer Hardware, Computer Repair, Training & Development, Video Conferencing, Software Training, Help Desk Management, Procurement, Purchasing, Technical Writing, Technical Documentation, Document Design, Internal Communications, Internal Controls, Process Improvement, Interdisciplinary, Conflict Resolution, Martial Arts, Hands-on Training, Help Desk Support, Employee Training, Project Management, Microsoft Office, Microsoft Excel, Customer Service, Training
Education
Portland State University 1998 — 2001
BS, Philosophy
Clackamas Community College 1996 — 1998
Transfer, General Studies
Suns Edison solar division April 2015 - Present
Cinnaminson High School September 2013 - Present
Comcast August 2010 - August 2012
Roto Rooter September 2007 - January 2010
Captial financial services 2000 - 2000
American Captial Mortgage 1992 - 2000
PHH Mortgage 1989 - 1992
Skills
Direct Sales, Business to Business..., Contract Negotiation, Address customers..., Advise customer..., B2B, Team Building, Leadership, Account Management, Customer Service, Customer Satisfaction, Management, Coaching, Sales, Training, Small Business, Process Improvement, Strategic Planning
Education
Camden County College 2013 — 2013
Associate's degree, Education
Gloucester city high 1976 — 1981
graduate, Business Administration and Management, General
Target September 2003 - Present
Core-Mark International September 2007 - May 2009
Roto-Rooter September 2006 - August 2007
Candlestick Point State Recreation Area June 1983 - September 1990
Education
San Francisco State University 1992 — 1997
BA, Drama
Albany High School 1972 — 1976
Graduate
FFC March 2015 - Present
Self Employed June 1996 - Present
Amateur Writer June 1993 - Present
Roto-Rooter August 2012 - November 2014
Education
Loyola University Chicago 2011 — 2013
Self-employed April 2012 - Present
Clog Master LLC Plumbing, Heating, Sewer & Drain and Well Services April 2012 - Present
Roto-Rooter 2003 - 2012
Skills
Water Conditioner..., Well & Well Pump Repairs, Grease Trap Cleaning, Septic Tank Inspections, Septic Tank Cleaning, Sewer Inspection For..., Sewer Video Camera..., Sewer & Drain Cleaning..., Sewer & Drain Cleaning..., 24 Hour Service, Sewer Line Replacement..., Well Water Service, Pipe Relining, Customer Satisfaction, Maintenance & Repair, Leadership, Disaster Recovery, Facilities Management, Call Centers, Residential Homes, 24x7, Troubleshooting, Security, Small Business, System Administration, Plumbing, Software Documentation, Access, Help Desk Support, Management, Operations Management, Training, Software Installation, Networking, Databases, Pumps, Process Scheduler
Education
Oliver Wolcott Regional Vocational Technical Sch 1989 — 1993
MacLellan Integrated Services, Inc. January 2015 - January 2015
Ascendum Solutions October 2014 - January 2015
Bingham McCutchen February 2013 - July 2014
CBTS April 2012 - January 2013
KnowledgeWorks Foundation May 2010 - May 2012
AGC Automotive Americas July 2002 - December 2009
xpedx November 2000 - July 2002
Roto-Rooter March 1997 - November 2000
Chiquita Brands International June 1988 - March 1997
Skills
Lotus Notes, IBM iSeries, Active Directory, Help Desk Support, Servers, Printers, Microsoft Exchange, Outlook, Scanners, Dell Computers, Software Documentation, VPN, Process Improvement, Citrix, Hardware, Technical Support, Troubleshooting, Software Installation, Operating Systems
Education
Eastern Kentucky University 2013 — 2016
Bachelor's degree, General Studies in Criminal Justice, 3.7
Gateway Technical and Community College 2010 — 2013
Associates, Criminal Justice, 3.87
Cincinnati State Technical and Community College 1997 — 1998
none, Computer Science
New Richmond High School 1976 — 1980
Diploma, General
Roto-Rooter August 2014 - Present
NCBC July 2008 - August 2014
Mr. Yard Care March 2004 - June 2008
RHMA February 1997 - June 2008
Len's Ace Hardware August 1994 - January 1997
Texaco August 1989 - July 1994
Skills
Public Speaking, People Skills, Leadership Development, Counseling, Non-profits, Leadership, Missions, Team Building, Administration, Nonprofits, Recruiting, Management, Strategic Planning, Training, Customer Service, Customer Satisfaction, Sales
Education
MBI 1994 — 1997
B.A., Pastoral Leadership
Emily Griffith Technical College 1989 — 1991
Certificate, Aircraft Airframe & Powerplant, FAA Certified
Weld Central High School 1985 — 1988
Diploma, General education
HubSpot April 2015 - Present
Loch Norse Magazine August 2014 - Present
Newport Aquarium April 2014 - Present
Donatos Pizza April 2007 - January 2015
Northern Kentucky University May 2013 - June 2014
Northern Kentucky University January 2012 - August 2013
Roto-Rooter 2011 - 2011
Skills
Social Media Marketing, Leadership, Social Media, Microsoft Office, Public Speaking, Customer Service, PowerPoint, Public Relations, Event Planning, Time Management, Community Outreach, Social Networking, Higher Education
Education
Northern Kentucky University 2010 — 2014
Bachelor of Arts (B.A.), Enlgish
RNR Enterprises dba Roto Rooter November 2012 - Present
Roto Rooter November 2012 - Present
Intervention, inc. February 2008 - February 2012
IPEX Inc March 2002 - February 2009
Education
Centennial High School
Basic, High School
Pueblo Community College
Criminal Justice and Corrections
National Financial Partners March 2013 - Present
Inditex April 2012 - March 2013
Inditex December 2011 - August 2012
Davasco Corp October 2011 - October 2011
Lord & Taylor Home August 2011 - September 2011
Roto-Rooter April 2010 - January 2011
EMI Music June 2010 - August 2010
Image Inc February 2007 - September 2009
Peru Inka Folk 2005 - 2006
Education
Fashion Institute of Technology 2011 — 2013
Brand Management Certification
Ramapo College of New Jersey 2008 — 2011
Bachelor, Marketing
Bergen Community College 2006 — 2008
Associate, Business Admin.
Aon Water Technology December 2013 - Present
Roto-Rooter July 2007 - Present
U.S Navy 1981 - 2004
Skills
Customer Service, Team Building, Sales, Sales Management, Customer Satisfaction, Account Management, Small Business, New Business Development, Marketing, Strategic Planning, Coaching, Microsoft Office, Team Leadership, Training, Public Speaking, Entrepreneurship, Advertising, Marketing Strategy, Social Media Marketing, Selling, Leadership, Social Networking, Social Media, Business Development, Online Advertising, Online Marketing, Public Relations, Direct Sales, Budgets, Contract Negotiation, Management, Customer Retention, B2B, Leadership Development, Negotiation, Project Planning, Cold Calling, Employee Training, Program Management
Education
Ashford University 2009 — 2012
Bachelor's degree, Organizational Management
Haworth High School 1978 — 1981
Roto-Rooter August 2012 - January 2013
Steiner Electric August 2008 - July 2012
Ceva Logistics January 2008 - June 2008
GCR Corp June 2006 - January 2008
United Parcel Services July 2005 - May 2006
CoACH Care Center October 2005 - January 2006
Chase Bank September 2001 - July 2004
Skills
Customer Service, Account Management, Sales Management, Sales, Key Account Management, Business Development, New Business Development, Cold Calling, Pricing, Selling, Sales Operations, Inventory Management, Sales Process, Direct Sales, Purchasing, Team Building
Education
DeVry University 2013 — 2014
Bachelor's Degree, Finance
Chemic Engineers & Constructors, Inc. March 2015 - Present
Mr. Rooter® Plumbing May 2012 - January 2015
Pearland Independent School District February 2009 - September 2013
Roto-Rooter September 2011 - May 2012
Advanced Tracking Technologies September 2010 - December 2010
The Signal Newspaper August 2010 - December 2010
Skills
Graphic Design, Technical Writing, Photoshop, Photography, Digital Photography, Digital Media, Entertainment Writing, Social Media Marketing, InDesign, Ubuntu, Event Planning, Dispatching, Invoice Processing, Scheduling, Customer Service, Writing, Social Networking, Microsoft Office, Social Media, Marketing, Press Releases
Education
University of Houston 2009 — 2010
University of Houston-Clear Lake 2009 — 2010
Bachelor of Arts, Communications
San Jacinto College 2005 — 2008
AA, Communication, pyschology
Mulcahy, Pauritsch, Salvador & Co., Ltd. January 2003 - Present
Selker & Fowler LLC 1995 - 2002
Roto-Rooter 1989 - 1994
Skills
Efficient, Attention To Detail, Hard Worker, Time Management, Excel, Quickbooks, Peachtree, Creative Solutions, Ultratax, Word
Education
University of Cincinnati 1987 — 1989
Bachelor of Science (BS), Accounting
Indiana University-Purdue University at Indianapolis 1985 — 1987
Accounting
Anderson University 1984 — 1985
John's Sewer & Drain Cleaning, Inc. June 2011 - Present
Roto Rooter September 1991 - November 2009
Skills
P&L Management, Operations Management, Sales Management, Process Improvement, Problem Solving, Customer Service, Hiring, Contract Management, New Business Development, Forecasting, Recruiting, Plumbing, Process Scheduler, Purchasing, Cold Calling, Business Strategy, Contract Negotiation, Management, Entrepreneurship, Team Building, Budgets, Business Development, Teamwork, Project Planning, Strategic Planning, Microsoft Office, Marketing, Retail, Business Planning, Leadership, Microsoft Word, Supervisory Skills, Sales Process, Financial Analysis, Income Statement, Negotiation, Small Business, Coaching, Selling, Inventory Management, B2B, Customer Retention, Marketing Strategy, Sales, Team Leadership, Sales Operations, Account Management, System Administration, Product Development, Key Account Management
Education
Saint Mary's University of Minnesota 1987 — 1991
Business Management
Benilde St Margarets
Tate Engineering Systems, Inc January 2013 - Present
FH Furr 2012 - 2013
Roto-Rooter 2010 - 2012
ColonialWebb Contractors 2006 - 2010
Catons Plumbing, Heating and Air Conditioning Company 1995 - 2006
Skills
HVAC Mechanical Sales, Pump Sales, Account Management, Project Management, plumbing Sales, Sales Management, Customer Satisfaction, Customer Retention, Customer Service, Sales Operations, iPhone
Education
Lansdowne High School 1985 — 1989
Diploma, General Studies, honor roll the last 10 quarters of my schooling with a GPA of 3.8
Catonsville Community College 1990 — 1994
under graduate, Mechanical Engineering/Mechanical Technology/Technician, 4.0
Online Trading Academy December 2014 - Present
TwoStep Trading Inc July 2014 - Present
American Exteriors LLC August 2013 - July 2014
Roto-Rooter 2009 - 2013
Turner brothers construction 2006 - 2008
Lifetime Fitness October 2003 - June 2004
Skills
Sales, Sales Management, Customer Service, Account Management, Customer Satisfaction, New Business Development, Sales Operations, Team Building, B2B, Team Leadership, Inventory Management, Marketing Strategy, Cold Calling, Management, Leadership, Budgets, Training, Sales Process, Marketing, Contract Negotiation, Negotiation
Education
Hibbing Community College-A Technical and Community College
Chemed Corporation May 2012 - Present
Chemed Corp July 2004 - May 2012
Roto-Rooter November 1998 - July 2004
Metro May 1992 - November 1998
Skills
Accounting, General Ledger, Financial Reporting, JD Edwards, Financial Analysis, Cognos, Rivet
Education
Northern Kentucky University 2001 — 2005
MBA, BUSINESS
Xavier University - School of Business Administration 1988 — 1992
Bachelor of Science in Business Adminstration, Accounting
Roto Rooter January 2006 - Present
Terminix 1990 - 2006
Terminix International 1995 - 1997
Terminix 1990 - 1995
U.S. Army September 1982 - February 1990
Skills
Pest Control, Sales Management, Income Statement, Customer Retention, Team Building, Customer Satisfaction, Operations Management, Customer Service, Sales, Account Management, Sales Operations, Direct Sales, Inventory Management, Coaching, New Business Development, Budgets, Profit, Negotiation, Strategic Planning, Selling Skills, Leadership, Sales Process, Team Leadership, P&L Management, Selling, Cold Calling, Training, Hiring, B2B, Contract Negotiation, Recruiting, Marketing, Employee Training, Process Scheduler, Forecasting, Purchasing, Sales Presentations, Management, Retail, Call Centers, P&L, Employee Relations, Fleet Management, Small Business, Business Development, Salesforce.com, Leadership Development, Key Account Management, Inventory Control, Performance Management
Education
Cleveland State University 1981 — 1986
Bachelor of Arts (B.A.), Psychology
Euclid High School 1977 — 1981
High School, College/University Preparatory
Kao USA November 2014 - Present
Kao Brands March 2009 - Present
MillerCoors November 2008 - March 2009
Coors Brewing Company March 2001 - October 2008
Roto Rooter 1999 - 2000
Skills
Consumer Products, Shopper Marketing, Brand Management
Education
Bowling Green State University 1991 — 1995
Roto-Rooter April 2014 - Present
Plumline Freight Services, Inc June 2005 - March 2008
Builder's Transport 1988 - 1998
Builders Transport, Inc. 1988 - 1998
Skills
Transportation, 3PL, Transportation..., Trucking, Logistics, Truckload
Education
Campbellsville University 1976 — 1980
Bachelor's degree, Education
System Pavers March 2014 - Present
Roto Rooter August 1995 - Present
Volunteer for Responsible Dog's of San Carlos Off Leash Program December 2011 - Present
Pinkerton Security Services June 1993 - 1995
Skills
Customer Retention, Sales Management, Customer Satisfaction, Account Management, Inventory Management, Team Building, Negotiation, Outlook, Process Scheduler, Microsoft Excel, Accounts Receivable, Accounts Payable, Direct Sales, Project Coordination, Supervising
Education
Regis University 2005 — 2007
Bachelor of Science, Business Administration, Suma Cum Laude
Sawyer Business College, San Jose 1994 — 1995
Associate of Science, Accounting
McClaikn Painting and Renovations August 2013 - Present
Bower Home Projects LLC June 2012 - Present
Roto-Rooter July 2009 - October 2011
SearchMasters February 2008 - March 2010
Cargill De-icing Solutions June 2007 - February 2008
Skills
Inventory Management, Strategic Planning, Account Management, Team Building, Customer Service, Customer Satisfaction, Sales, Management, Training, New Business Development, Coaching, Leadership, Negotiation
Education
Ashland University 1996 — 1998
Psychology
Cummins Inc. May 2015 - Present
Nike May 2010 - May 2015
WellPoint, Inc. April 2003 - May 2010
Roto Rooter March 2001 - April 2003
PricewaterhouseCoopers September 1999 - February 2001
Education
Illinois State University 1980 — 1984
BS, Accounting
Roto-Rooter 2010 - Present
Skills
Employee Relations, Onboarding, Human Resources, Coaching, Organizational..., HRIS, Leadership, Outlook, Talent Management, Applicant Tracking...
Education
Chapman University 2007 — 2009
M.S.
California State University-Long Beach 2002 — 2006
BA
Roto Rooter May 2005 - January 2015
Skills
CompTIA A+ Certification, CompTIA Network+..., Customer Satisfaction, Strategic Planning, CompTIA A+, Windows 7
Education
University of Cincinnati 2007 — 2015
Bachelor of Applied Science, Information Technology
Cincinnati State Technical and Community College 2002 — 2007
Associate of Applied Science Magna Cum Laude, PC Suport and Administration Technology
The Service Company of Ohio llc September 2013 - Present
advance waterworks January 2013 - September 2013
Roto Rooter March 2008 - September 2010
all in one plumbing September 2007 - March 2008
a-1 rooter 2005 - September 2007
Roto Rooter November 2001 - March 2004
Metropolitan Environmental Services, Inc. 1999 - November 2001
Skills
Engineering, Customer Service, Plumbing, Team Building, Operations Management, Team Leadership, Troubleshooting, Drain Cleaning, Sales, Commercial Driving, Septic, Solution Focused, Problem Solving, Goal Oriented, Preventive Maintenance, Contractors, Sewer, Water, Septic Systems, Process Scheduler, Negotiation, Contract Negotiation, Residential Homes, Budgets, Training
Education
Eastland-Fairfield Career and Technical Schools 1994 — 1996
Law Enforcement Investigation and Interviewing
groveport high school 1992 — 1996
diploma, General Studies
FleishmanHillard March 2015 - Present
Trench It January 2011 - January 2012
TALX CORPORATION January 2009 - January 2010
Sony Electronics January 2007 - January 2009
Montanna & Associates January 2005 - January 2007
Roto-Rooter January 2002 - January 2005
Radio Shack January 1998 - January 2002
Circuit City January 1990 - January 1998
Skills
Managerial Finance, Process Improvement, Inventory Management, Purchasing, Customer Service, Management, Account Management, Forecasting, Operations Management, Retail, Microsoft Excel, Microsoft Word, Team Building, Sales, PowerPoint, SAP, Account Reconciliation, Inventory Control, Human Resources, Leadership, CRM, Analysis, Accounting, Access, Payroll, Program Management, Logistics, Financial Analysis, Accounts Receivable, Project Management, Training, Accounts Payable, Budgets, Business Planning, Project Planning
Education
Park University 2007 — 2009
Bachelor of Science, Business Management
Northampton Community College 1988 — 1989
Walgreens October 2011 - Present
Roto-Rooter June 2011 - September 2011
Firstaff May 2010 - February 2011
Liberty Tax January 2010 - April 2010
Express Employment Professionals July 2008 - April 2009
Express Employment Professionals March 2008 - July 2008
Westaff August 2006 - March 2008
Cingular Wireless November 2003 - August 2006
Skills
Accounting, Accounts Payable, Payroll, Invoicing, Accounts Receivable, Account Reconciliation, Data Entry, Recruiting, Management, Customer Satisfaction, Spreadsheets, Customer Service, Interviews, Call Centers
Education
Illinois State University 2010 — 2011
Bachelors in Business, Accounting
Eastern Illinois University 2006 — 2009
Bachelors, Accounting
Family Choice of New York July 2011 - January 2013
Sunshine Media Group June 2007 - April 2009
Sunshine Media Holding Corporation 2007 - 2009
UnitedHealth Group 2002 - 2004
Catholic Healthcare West January 2000 - June 2002
Employee Solutions, Inc January 1997 - November 1998
Orange Lake Country Club 1992 - 1995
Roto Rooter January 1986 - November 1989
Valley National Bank of Arizona 1974 - 1984
Valley National Bank 1974 - 1984
Skills
General Ledger, Accounting, Financial Reporting, Auditing, Financial Management, Variance Analysis, Balance, Financial Analysis, Forecasting, Excel, Process Improvement, Accounts Receivable, Budgeting, Accruals, Audit, Internal Controls, Payroll, PeopleSoft, Accounts Payable, SOX, Compliance, Reconciliation, Microsoft Office, Quickbooks, Access, Analysis, Cash Management, Word, Consolidation, Financial Accounting, Customer Relations, Mergers, Hyperion, PowerPoint, SAP, Outlook, Healthcare, Billing, Crystal Reports, GAAP, Inventory Management, Account Reconciliation, Tax, Finance, Financial Statements, Management, Human Resources, Managerial Finance, CPA
Education
Florida Southern College 1988 — 1991
BS, Acccounting
Michael and Son Services March 2011 - Present
Roto-Rooter January 2002 - March 2011
Skills
Customer Satisfaction, Troubleshooting, Team Building, Customer Service, Microsoft Office, Management, Sales, Training, Leadership, Program Management, Budgets, Coaching, Contract Negotiation, Marketing, Operations Management, Strategic Planning
Education
Sanford-Brown 2008 — 2011
Bachelor of Science (B.S.), Computer Systems Networking
Cornell University 2000 — 2002
Environmental Science
THG Retirement Solutions June 2014 - Present
The Hauser Insurance Group July 2011 - June 2014
Transamerica Retirement Services 2009 - 2011
Fidelity Investments 2007 - 2009
Fidelity Investments 2003 - 2007
Fidelity Investments 2000 - 2003
General Cable 1995 - 2000
Kao Corporation 1994 - 1995
Roto Rooter 1989 - 1995
Clopay Building Products 1993 - 1994
Skills
Employee Benefits, Strategy, 401k, Management, CRM, Sales, Investments, Deferred Compensation, Performance Management, Sales Operations, Financial Services, Management Consulting, Retirement, Retirement Planning, ERISA, Employee Relations, Business Planning, Team Leadership, Series 7, Budgets, Insurance, Executive Management, Customer Service, Process Improvement, Defined Benefit, Leadership, Consulting, Mutual Funds, Strategic Planning, Benefits Administration, Securities, Series 63, Wealth Management, Pensions, Relationship Management, HRIS, Compensation, Strategic Human..., Payroll
Education
Northern Kentucky University 1982 — 1984
B.S., Public Administration
Dixie Heights High School
High School Diploma
Accurate & Affordable House Inspection April 2013 - Present
Roto Rooter February 2007 - April 2013
Education
New York Institute of Technology 1972 — 1973
Bachelor of Science (B.S.), Accounting
Farmingdale State University of New York 1970 — 1972
Associate of Science (A.S.), Business Administration and Management
McKesson November 2014 - Present
Motorola Solutions July 2005 - October 2014
Lockheed Martin Information Technology July 2004 - July 2005
Experian April 2001 - April 2004
Arrow Electronics 1997 - 2001
Roto Rooter 1993 - 1997
Skills
Wireless, Mobile Devices, Product Management, Telecommunications, Wireless Networking, Mobile Communications, Program Management, Cross-functional Team..., Go-to-market Strategy, SaaS, Management, Product Marketing, Strategic Partnerships, Solution Selling, Cloud Computing, Channel Partners
Education
De Anza College
San Jose State University
Sonoma State University
The Kroger co. October 2009 - Present
Roto-Rooter December 2001 - October 2009
Skills
Insurance, Litigation Management, Workers Compensation, Commercial Insurance, Claim, Claims Management, Property & Casualty..., Customer Service, Risk Management, Team Building, Underwriting, Casualty, Claim Investigation, Legal Liability, Liability, Casualty Insurance
Education
Morehead State University 1995 — 1999
BA, Government
Vitel Communications, LLC February 2015 - Present
Waste Management July 2012 - Present
Roto-Rooter August 2011 - October 2012
Life Renewal Services February 2008 - July 2012
Comcast Cable April 1998 - December 2008
Skills
Team Leadership, Management, Call Center, Human Resources, Telecommunications, Process Scheduler, Customer Service, Call Centers, Sales, Time Management, Program Management, Team Building, Training
Education
American Career Institute-Columbia 2011 — 2011
A+ Cert, Security+ Cert, PC Network Design W/Security
Catonsville Community College 1997 — 1998
Certificate, Computerize Accounting and Bookkeeping
The MENTOR Network December 2013 - Present
Grandma’s House January 2011 - January 2014
Amy's Daycare January 2004 - January 2005
Roto Rooter January 1995 - January 2000
Skills
Counseling Psychology, Research, Leadership, Communication, community resources, Advocating, Filing, Records, Accounts Payable, Accounts Receivable, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Mac OS, Social Media, Social Services, Critical Thinking, Psychotherapy, Time Management, Public Speaking, Community Outreach, Psychology, Customer Service, Adolescents, Mental Health
Education
Portland State University 2014 — 2017
Master of Social Work (MSW), MSW
University of Oregon, Department of Psychology 2010 — 2012
Bachelor of Arts (BA), Psychology
Central Oregon Community College 2007 — 2010
Nursing
Chistopian Services, Inc. Secret AdmirerSuccess Academy2010 - Present
Val Jan Services of Central Illinois 2009 - 2010
ARS Rescue Rooter 2000 - 2010
Roto Rooter 1994 - 1999
ABM Industries January 1984 - December 1994
Coyne Kangesser Parking 1974 - 1992
Skills
Team Building, New Business Development, Strategic Planning, Sales Management, Budgets, Marketing Strategy, Operations Management, Leadership, Training, Income Statement, P&L Management, Account Management, Business Strategy, Negotiation, Sales, B2B, Business Development, Small Business, P&L, Recruiting, Contract Negotiation, Leadership Development, Customer Satisfaction, Management, Team Leadership, Marketing, Customer Service, Inventory Management, Coaching, Purchasing, Start-ups, Business Planning
Education
Miami University 1982 — 1984
MBA, Management / Finance
Case Western Reserve University 1978 — 1982
BS, Accounting
Roto-Rooter Services Company Vice Presient, Health, Welfare and Financial BenefitsRoto-Rooter Services CompanyVice President, Health, Welfare and Financial BenefitsRoto-Rooter Services CompanySeptember 2014 - Present
Roto-Rooter 2003 - Present
Chemed Corporaton 1992 - 2013
Skills
Customer Service, Investments, Sales, Forecasting, Employee Benefits, Deferred Compensation, Management, Leadership, Business Development, Team Building, Training, Finance, Inventory Management, Financial Analysis, Operations Management, P&L Management, Income Statement, Recruiting, Performance Management, Call Centers, Marketing, Employee Relations, Customer Satisfaction, Human Resources, Process Improvement, P&L, Strategic Planning
Education
Xavier University - Williams College of Business 1979 — 1981
MBA, Business
Northern Kentucky University 1975 — 1978
BA, Accounting
Shealy Realty May 2015 - Present
Lexington Medical Center October 2012 - April 2015
Conner Chiropractic April 2011 - April 2012
SC Dept. of Workforce and Employment March 2010 - April 2011
SC Dept of Employment and Workforce March 2010 - April 2011
Roto-Rooter November 2001 - November 2009
Roto-Rooter January 2001 - November 2009
Checkmate Electronics, Inc January 1993 - January 1994
Mervyn's January 1986 - January 1992
Skills
Training, Payroll, Accounts Payable, Accounts Receivable, Human Resources, Invoicing, Sales, Sales Operations, Employee Benefits, System Administration, Administration, Budgets, Coaching, Customer Service, Hiring, Management, Recruiting
Education
Louisiana State University 1982 — 1986
BS, Management and Administration
Louisiana State University 1982 — 1986
Bachelor of Science, Management and Administration
Mazak Corporation August 2008 - Present
WinWholesale August 2002 - August 2008
Roto-Rooter 1996 - 2002
Jewish Hospital October 1992 - August 1996
Skills
RPG, SQL, iSeries, EDI, AS400, IBM iSeries, Problem Solving, DB2, Disaster Recovery, CLP, ERP, OS/400, High Availability, Databases, RPG III, Software Development, FTP, Change Management, Systems Analysis, IBM AS/400, Software Project..., SDLC, Business Analysis, IT Management, Visio, Integration, Software Documentation
Education
Cincinnati State Technical and Community College 2002 — 2003
Java programming Language
Northern Kentucky University 1997 — 1999
Southern Ohio College 1987 — 1989
Associate's degree, Computer Science
Southern Ohio College 1981 — 1984
Associate's degree, Mechanical Engineering
Wells Fargo April 2013 - Present
OneMain Financial November 2012 - April 2013
Sysco April 2010 - August 2012
Saxon Fleet Services October 2009 - April 2010
Converteam August 2007 - October 2009
Roto Rooter April 2006 - July 2007
Ameriquest Mortgages April 2005 - April 2006
Airport Hilton April 2003 - April 2005
Education
Brown College 2001 — 2003
2 yr, Culinary
Looking for a new position February 2013 - Present
Roto-Rooter Manage office supplies, plumbing supplies, enter invoices, take payments, balance the technicians weekly earnings, enter the base pay for their commission, pay bills, and perform general minioning for the branch manager.Database/Admin/InventoryFab WholesaleMay 2010 - July 2012
Ford Motor Credit Company September 2001 - March 2010
Skills
Outlook, Customer Service, Process Improvement, Microsoft Excel, Invoicing, Credit, Program Management, Data Entry, Administrative..., Microsoft Office, Telephone Skills
Education
Pikes Peak Community College 1994 — 1995
NA, Desktop Publishing
University of Southern CO 1987 — 1988
Mass Communication/Media Studies
Pikes Peak Community College 1984 — 1987
Associate of Arts (A.A.), Journalism, 3.6
FSG Bank February 2014 - Present
SunTrust Bank August 2012 - February 2014
Regions Bank February 2000 - August 2012
Roto Rooter 1999 - 2000
Northwest Georgia Bank 1997 - 1999
Skills
Small Business Lending, Consumer Lending, Sales, Business Planning, Sales Management, Credit, Loans, Leadership, Commercial Lending, Credit Analysis, Retail Banking, Banking, Commercial Banking, Lines Of Credit
Education
Covenant College 2009 — 2011
Organizational Management, Marketing
Dalton State College
A.A.S. Marketing
Lakeview High School 1988 — 1992
High School
Combined Insurance United States July 2015 - Present
SCI February 2012 - Present
Service Corporation International February 2012 - July 2012
Combined Insurance February 2011 - February 2012
Colonial Life 2010 - 2011
Roto-Rooter October 2008 - June 2009
Skills
Sales, Cold Calling, Team Building, Recruiting, Account Management, Sales Management, Strategic Planning, Customer Service, Insurance, Coaching, Marketing, Process Improvement, Direct Sales, Selling, Health Insurance, Sales Process, Leadership, New Business Development, Sales Operations, Sales Presentations, Training, Customer Retention, Marketing Strategy
Education
Weber High 1975 — 1979
Purdue University
Water ReSource Technologies January 2014 - Present
F2Onsite January 2013 - February 2013
Mr.Rooter April 2012 - December 2012
NexGen Public Safety Solutions February 2012 - September 2012
Roto Rooter February 2007 - November 2009
Grease Guys January 2006 - December 2006
Rooter-Man June 2003 - November 2005
Skills
Building Strong Teams, Training & Development, Sales Process, Customer Retention, Computer Repair, Pumps, Hardware Diagnostics, Crisis Management, Sales Growth, Excavation, Contract Negotiation, Coaching, Microsoft Office, Customer Service, Sales Management, Plumbing, Marketing Strategy, New Business Development, Sales, Leadership, Drain Cleaning, Training, Marketing, Account Management, Negotiation, Customer Satisfaction, Troubleshooting, Team Building, Operations Management, Inventory Management, Project Planning, Maintenance & Repair, P&L, Small Business, Purchasing, Supervisory Skills, Sales Operations, Employee Training, Team Leadership
Education
Branford Hall Career Institute-Branford Campus 2011 — 2012
Certificate, Computer and Network Managment
Bell & Gossett little Red school House 1991 — 1991
Service pump technician, Pump Repair, setup, Rebuild
Water Damage Experts 2009 - Present
Roto Rooter 2004 - 2008
Skills
Plumber, Water Damage Mitigation, Mold Remediation
Education
College of San Mateo 1992 — 1993
General Education
Roto-Rooter May 2012 - Present
PharMerica August 2011 - May 2012
RPB Systems and Services August 2005 - July 2011
Skills
Billing, Accounts Receivable, Excel, Accounts Payable, Customer Service, Microsoft Office, Word, Invoicing, Outlook, Customer Relations, Access, Quickbooks, Budgeting, Data Entry, Spreadsheets, Administration, Account Reconciliation, Budgets, General Ledger, Account Management, Microsoft Excel, Forecasting
Education
Massasoit Community College
Silver Lake Regional High School
Safelite AutoGlass December 2013 - Present
Tillery Housing September 2012 - November 2013
Efird's Interiors and lighting January 2012 - August 2012
McCarthy Tire Service August 2007 - November 2011
Roto Rooter November 2004 - June 2007
Education
University of Phoenix 2008 — 2010
BS, Health and Business Administration
College of the Canyons 1999 — 2003
Associate’s Degree, Fire Technology, A
Interfaith Community Services, Tucson August 2007 - Present
Roto-Rooter 1995 - 2007
Hobart Corp. 1986 - 1995
Skills
Nonprofits, Grant Writing, Fundraising, Volunteer Management, Community Outreach, Event Planning, Media Relations, Public Relations, Press Releases, Public Speaking, Event Management, Editing
Education
University of Nore Dame 1970 — 1972
Master of Business Administration (MBA), Marketing
Purdue University 1966 — 1970
Bachelor of Science (BS), Industria lManagement
U. S. EXPRESS July 2007 - June 2011
Roto-Rooter August 2003 - June 2007
CSC November 1991 - July 2003
FASHION BAR, INC July 1981 - October 1991
Education
MILE HIGH ADJUSTERS 2011 — 2011
certificate, insurance claim adjustments, 3.2
T. H. PICKENS 1998 — 2000
Associate of Arts (A.A.), PHOTOGRAPHY, 3.91
SCHOOL OF COMPUTER TECHNOLOGY 1980 — 1981
Associate of Science (A.S.), COMPUTER SCIENCE/BUSINESS, 3.5
Harrisburg Area Community College 1976 — 1978
Associate of Science (A.S.), Psychology, 3.67
roto rooter February 2011 - Present
Aqua Sulis Kitchen and Bath July 2007 - October 2008
Community Home Supply April 2000 - July 2007
Education
MicroTrain 2010 — 2010
certificate, project management
McKendree College 1976 — 1978
n/a
OPW Fueling Components January 2008 - Present
Teleflex August 2001 - August 2007
Barnes Aerospace 1999 - July 2001
Roto-Rooter December 1997 - 1999
Foamcraft May 1993 - November 1997
RCT Intenational 1989 - April 1993
Skills
Variance Analysis, Fixed Assets, Cost Accounting, Financial Reporting, GAAP, Accounting, Internal Controls, General Ledger, Forecasting, Auditing, Account Reconciliation, Financial Analysis, Payroll, Process Improvement, Tax, Budgets, Microsoft Excel, Sarbanes-Oxley
Education
De La Salle University 1982 — 1986
Bachelor of Science (B.S.), Accounting
St Mary's Academy
Dollar Tree Stores July 2010 - Present
Cuz Concrete October 2006 - February 2009
Roto-Rooter April 2001 - October 2006
Education
Edmonds Community College
Sheppard AFB, TX 1992 — 1992
Telecommunications/cable maintenance
Express Care Urgent Care of Hamden November 2014 - Present
URgent Care Center Orange April 2012 - July 2014
Roto Rooter October 2008 - February 2010
ServiceMaster, LLC January 2001 - January 2007
Patriot Management January 1996 - January 1999
Skills
10 Key, Access, Process Scheduler, PowerPoint, Time Management
Education
Porter and Chester Institute 2011 — 2012
Porter and Chester Institute 2010 — 2011
Berkley College
Associates, Business Administration
Winchester Terrace Nursing Home November 2012 - Present
Target June 2007 - November 2012
H&R Block, Galion, OH January 2006 - April 2007
Roto-Rooter December 2001 - March 2003
Direct Sales & Services October 1999 - August 2001
Skills
Customer Service, Retail, Accounts Payable, Payroll Taxes, Bookkeeping, Accounting, Employee Engagement, Payroll
Education
Franklin Unviersity 2011 — 2013
Human Resources, 4.0
Fullerton College 1990 — 1992
Associate of Arts (AA), Accounting and Business/Management
Sewer Equipment Company of America July 2011 - Present
Roto-Rooter December 1996 - December 2010
Education
Hamilton Technical College 1988 — 1990
Bachelor's degree, Electronic Engineering
US Navy 1983 — 1989
Diesel Mechanics Technology/Technician
Roto-Rooter 2000 - 2001
Centennial Savings Bank July 1997 - February 2000
Skills
Technology, Childcare, Reading and Editing, Bank Teller, NSF Returns at a small..., Customer Service
Education
Northern Kentucky University 1994 — 1996
University of Cincinnati
Travel Agent Certification
Roto-Rooter September 2010 - Present
Sears Logistics Services, Inc. August 2009 - September 2010
Sears North East Regional Routing Center October 2006 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, Budgets, Public Speaking, Editing, Strategic Planning, Negotiation
Education
Catonsville Community College 2006 — 2014
Associates Degree; Associate of Applied Science degree, Paralegal Studies
Catonsville High
High School Diploma; high school diploma
Tesco Controls, Inc. August 2012 - Present
Starbucks February 2009 - March 2010
Ferguson Enterprises April 2007 - October 2008
Roto-Rooter March 2005 - April 2007
US Army Reserves January 2002 - November 2005
Lawson Mechanical Contractors March 2004 - March 2005
Roto-Rooter July 2002 - March 2004
US Army January 1998 - January 2002
Skills
Mechanical Aptitude, GTAW (TIG welding), GMAW (MIG welding), SMAW (Stick welding), FCAW (Flux Core welding), OFC (Oxy-fuel cutting), Plumbing, Communication Skills, Blueprint Reading, Metal Fabrication, Layout, Power Tools, hand tools, Welding metallurgy, Computer/Technical..., Welding Procedures, Spot Welding, Grinding, American Welding..., Interpersonal..., Critical Thinking, Welding
Education
American River College 2010 — 2012
Associate of Science (A.S.), Welding Technology/Welder, 3.7
currently employed at Ryan Plumbing November 2012 - Present
M.E. Quinlan Inc May 2012 - Present
Roto Rooter January 2002 - January 2012
Education
Bishop Kearney 1981 — 1984
Regents Diploma
Monroe Community College
H.S, Human Services
Roto-Rooter November 1994 - Present
mercy hospital April 1994 - November 2000
Shadyside Hospital October 1988 - March 1994
Education
Community College of Allegheny County
masd
Roto-Rooter July 2010 - Present
Schwans November 2000 - January 2009
US Army May 1979 - January 2000
Skills
Sales Management, Operations Management, Training, Technical Recruiting, Project Management, Leadership Development, Team Leadership, Career Counseling, P&L Responsibilities
Education
North Central Institute 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.5
Roto-Rooter March 2011 - Present
Lockheed Martin Space Systems Company February 2005 - Present
Skills
Plumbing, Process Scheduler, Maintenance & Repair, Supervisory Skills, Blueprint Reading, Customer Service, Operations Management, HVAC, Team Building, Construction, Customer Satisfaction, Inventory Management, Budgets, Troubleshooting, Microsoft Office
Education
ccoc pipe trade 2001 — 2003
master plumbing
Evergreen Valley College
pipe trade
Roto-Rooter March 2012 - Present
Pacific Pulmonary Services September 2007 - May 2011
Hilton/Resorts Casino, Atlantic City September 2000 - December 2006
Skills
Customer Service, Microsoft Office, AS400 system, Office Administration
Education
Rowan University 1993 — 1995
Buena Regional High School 1989 — 1993
Diploma
Rock Pile Energy Services October 2012 - Present
Superior Well Services March 2012 - September 2012
Pipeline Industries March 2010 - March 2011
Roto-Rooter June 2005 - March 2010
US Navy June 2002 - June 2005
Louisiana Army National Guard June 1998 - June 2002
Skills
Leadership, Petroleum, Sales Management, Sales, Natural Gas, Supervisory Skills, Operations Management, Inventory Management, Military, Team Building, Team Leadership, Military Experience, Logistics, Customer Service, First Aid
Education
University of Phoenix 2009 — 2011
Bachelor's of Science in Business, Business/ Management, 3.77
Louisiana State University 1998 — 2000
Business
Our Lady of Victory Parish & School October 2012 - Present
Immaculate Heart of Mary March 2008 - September 2012
Roto-Rooter January 1982 - March 2008
Skills
Accounting, Internal Audit, Employee Benefits, Insurance, Banking Relationships
Education
Athenaeum of Ohio 2007 — 2012
Master's degree, Lay Pastoral Ministry
University of Dayton 1974 — 1976
Bachelor of Business Administration (B.B.A.), Accounting and Management
Formica Corporation August 2006 - August 2010
Roto-Rooter April 2003 - November 2005
Skills
Plumbing, environmental..., Superviser
Education
Brown Mackie College-Cincinnati 2013 — 2016
Associate's degree, Business Administration and Management, General
University of Phoenix 2012 — 2013
attending, Business Management
Everest University-Tampa 2011 — 2012
none, Crime scene investigation
Roto-Rooter September 2005 - Present
Roto-Rooter September 2005 - Present
DOMINICK'S November 1993 - April 2005
Skills
Customer Service, Bookkeeping, Auditing, Call Centers, Customer Satisfaction, Telephone Skills, Customer Retention, Data Entry, Training, Microsoft Office, 10 Key, Accounts Payable, Team Building, Microsoft Excel
Education
Robert Morris University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Roto Rooter July 2013 - Present
JSI Janitorial Services Inc March 2012 - July 2013
KBS - Kellermeyer Building Services, LLC November 2009 - March 2012
Skills
Employee Relations, Operations Management, Recruiting, Team Building, Training, Customer Satisfaction, Employee Training, Management, Hiring, Coaching, Account Management, Leadership, Performance Management
Education
Kent State University 2000 — 2005
Blarney Castle oil Co. September 2012 - Present
Roto-Rooter November 1992 - March 2009
Mrs. Fields Cookies June 1988 - December 1990
Education
Kirtland Community College 2012 — 2014
Woodhaven High School 1983 — 1985
Roto-Rooter April 2007 - Present
Skills
Management, Customer Service, Training
Education
Northeastern State University 1985 — 1987
Elementary Education and Teaching
Tulsa Community College 1980 — 1984
Business Administration
Cornell University July 2007 - Present
Diamond Triumph Auto Glass October 1996 - July 2007
Roto-Rooter June 1995 - March 1996
Skills
Microsoft Excel, Microsoft Word, Problem Solving, Customer Service, Accounts Payable, Adaptability, Motivated self-starter, Multi Tasking, Positive Personality
Education
Alfred State College - SUNY College of Technology 1993 — 1995
Associate of Arts and Sciences (AAS), Medical Administrative/Executive Assistant and Medical Secretary
Odessa-Montour Central High School
Regents Degree, Mathematics and Science
Roto-Rooter July 2008 - Present
Skills
plumbing, cooking, Residential Homes, Maintenance
Education
Ashworth University 2012 — 2014
plumbing
balboa high in rep panama 1978 — 1982
Retired and enjoying time with family May 2015 - Present
Roto Rooter July 2010 - May 2015
Vamvoras, LTD. August 2014 - April 2015
The Schwan’s Food Company January 2006 - January 2009
The Schwan’s Food Company January 2005 - January 2006
The Schwan’s Food Company January 2002 - January 2005
U.S. Army January 2000 - January 2002
U.S. Army, East Recruiting Company January 1998 - January 2000
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Recruiting, Employee Relations, Customer Retention, Hiring, Human Resources, Interviews, Management, Sales, Sales Management, Training, Payroll, Leadership, Team Building, Strategic Planning, Leadership Development, Public Speaking
Education
North Central University
Business Administration and Management, General
Roto Rooter January 2014 - Present
Dots clothing store August 2013 - January 2014
Exclusive Promotions, Inc. November 2012 - February 2013
Education
Liberty University 2014 — 2015
Master of Business Administration (M.B.A.)
Illinois Institute of Art 2009 — 2012
Bachelor of Arts (B.A.), Marketing/Marketing Management, General