Experience
Royal Caribbean Cruises, Ltd.   October 2014 - Present
Aquanima  May 2012 - July 2014
Colgate Palmolive  January 2009 - September 2010
Colgate Palmolive  November 2005 - January 2009

Skills
Strategic Sourcing, Spend Analysis, E-procurement, Supply Management, Procurement, eSourcing, Global Sourcing, Supply Chain Management, Supply Chain, Supplier Negotiation, Ariba, Purchasing, Outsourcing, Supplier Evaluation, Sourcing, Purchase Management, Supply Chain..., Demand Planning, Procurement Outsourcing, Negotiation, Management

Education
Universidad Tecnologica del Centro (UNITEC)   1997 — 2005
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management

Universidad Tecnológica del Centro (UNITEC)
Bachellor Business Management Sciences, Logistics, Materials, and Supply Chain Management

Experience
Marka Exports, Inc.   February 2013 - Present
Royal Caribbean Cruises, Ltd.   March 2007 - February 2010
Wizard  February 2001 - June 2004

Skills
English, Translation, Spanish, Brazilian Portuguese, Contractual Agreements, Microsoft Excel, Microsoft Office, Business Process, IBM BPM, Service Quality, International Business, Arbitration

Education
Pontifícia Universidade Católica do Rio de Janeiro   2012 — 2017
Bachelor's Degree, Law

Universidade Federal Rural do Rio de Janeiro   2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Law

Christian Vocational Academy   1985 — 2000
High School Degree, Public relations

Experience
Royal Caribbean Cruises, Ltd.   January 2008 - Present
Fielding Graduate University  November 2006 - January 2008
CCIP (Center for Children of Incarcerated Parents)   August 2005 - December 2005
University of CA, Irvine   January 2004 - August 2005

Skills
Dance, Ballet, Jazz, Modern Dance, Harness, Bungee, Acrobatics, Choreography, Acting, Contemporary Dance, Customer Service, Entertainment, Performing Arts, Theatre, Research, Stage, Musical Theatre

Education
University of California, Irvine   2003 — 2006
Bachelor of Arts (BA), Dance

University of California, Irvine   2003 — 2006
Bachelor of Arts (BA), Psychology and Social Behavior, Honors

Allan Hancock College   1999 — 2003
Associate of Arts (AA), Dance

Allan Hancock College   1999 — 2003
Associate of Arts (AA), Psychology

Allan Hancock College   1999 — 2003
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
Crazy Legs Productions  November 2014 - June 2015
Encompass Digital Media, Inc.   November 2014 - December 2014
Rock This Boat (TV Series) - Jarrett Creative Group   May 2014 - July 2014
All My Children/One Life to Live - Prospect Park Productions   April 2013 - December 2013
MMX Multimedia   January 2012 - February 2013
Royal Caribbean Cruises, Ltd.   January 2010 - August 2011
Norwegian Cruise Line  October 2007 - September 2009

Skills
Video, Broadcast, Final Cut Pro, Avid, Screenwriting, Film Production, Video Editing, Videography, Satellite, Troubleshooting, Camera, Entertainment, Final Cut Studio, Producing, Media Production, After Effects, HD Video, Video Production, Camera Operating, Camera Operation, Project Management

Education
Art Institute of Atlanta   2004 — 2006
Associate's of Arts, Video Production

Experience
The Little Nell  December 2013 - August 2015
Royal Caribbean Cruises, Ltd.   September 2012 - July 2013
Xcaret   2011 - 2011
Autónomo  2007 - 2011

Skills
mexican cuisine, Fine Dining, Indian cuisine, International Cuisines, Banquets, Catering, Concept Development, Interpretative plating, Outdoors cooking, Project Design, Bakery, Menu design, Cost Control, Garde manger, Alta cocina, Banquetes, Control de costes, Elaboración de menús, Alimentación y bebidas, Cocina, Gestión y dirección..., Hoteles

Education
Escuela Universitaria de Hotelería y Turismo de Sant Pol   2015 — 2016
Master's degree, Culinary Arts And Food And Beverage Management

Instituto Culinario de México   2007 — 2011
Licenciatura en Gastronomía, International cuisine, bakery, pastry, administración, contabilidad

Experience
Almost There Travel Agency   December 2013 - Present
Royal Caribbean Cruises, Ltd.   July 2006 - October 2013
Norwegian Cruise Lines  October 2008 - February 2013

Skills
Travel Management, Business Travel, Travel Planning, Leisure Travel, Adventure Travel, Travel Arrangements

Education
Berklee College of Music   2004 — 2008
Professional Music

Experience
Jaleo Salsa   July 2015 - Present
Scottsdale Community College  August 2015 - Present
Self-employed  Adjunct FacultyParadise Valley Community CollegeAugust 2013 - Present
The Phoenix Symphony  January 2010 - Present
Tucson Symphony Orchestra  October 2006 - Present
SUNY Potsdam  December 2014 - May 2015
Royal Caribbean Cruises, Ltd.   May 2009 - January 2013

Skills
Music, Music Education, Jazz Improvisation, Coffee Making, Table Tennis, Music Industry, Music Production, Band, Orchestral Music, Chamber Music, Classical, Ensemble, Music Theory, Musical Theatre, Trombone, Composition

Education
Arizona State University   2005 — 2011
Doctor of Musical Arts, Trombone Performance

Arizona State University   2003 — 2005
Master of Music, Trombone Performance

University of Hawaii at Manoa   1997 — 2002
Bachelor of Music, Trombone Performance

Experience
Royal Caribbean Cruises, Ltd.   August 2015 - Present
Royal Caribbean Cruises, Ltd.   November 2014 - August 2015
Royal Caribbean International  January 2012 - November 2013
Royal Caribbean International  2007 - 2012
Royal Caribbean International  2001 - 2007

Skills
Hospitality, Purchasing, Hospitality Industry, Hotels, Restaurants, Hospitality Management, Operations Management, Tourism, Budgets, Management, Procurement, Food & Beverage, Project Planning, Contract Negotiation, Resorts, Team Leadership, Sourcing, Facilities Management, Negotiation, Revenue Analysis, Customer Service, Pre-opening, Process Scheduler, Supply Chain, Team Building, Catering, Event Management, Marketing, Forecasting, Hotel Management, Strategic Planning, Customer Satisfaction, Cruises, Leadership

Education
ATI Career Training Center-Miami   1995 — 1996
Computer assisted drafting

Interamerican University   1980 — 1982
Electrical, Electronics and Communications Engineering

Experience
Dolphin Mall   April 2014 - Present
PEAR, LLC   August 2013 - March 2014
Celebrity Cruises, Inc.   August 2012 - July 2013
Royal Caribbean Cruises, Ltd.   June 2012 - August 2012
Alternative BU Lifestyle   January 2010 - May 2012
Elevate Communications  May 2011 - August 2011
Boston Student Discount Card   August 2009 - May 2011
Cape Cod Sea Camps  June 2010 - August 2010
Royal Caribbean International  May 2009 - August 2009

Skills
PowerPoint, Data Analysis, Environmental Policy, Public Speaking, Sustainable Business, Spanish, Microsoft Excel, Social Media, Team Management, Start-ups, Hospitality, Employee Training, Environmental Compliance, Microsoft Word, Outlook, Resource Management, Cold Calling, Recruiting, Inventory Management, Waste Management, Recycling, Public Health, Water Treatment, Integrated Pest..., Crowd Control, Due Diligence Auditing, ISO 14001, Windows & Mac operating..., Coaching, Research, Economics, Event Planning, Social Networking, First Aid, Event Management, Teamwork, Social Media Marketing, Market Research, Marketing, Sustainability, Budgets, Presentations, Facebook, Leadership, Philanthropy

Education
Boston University   2008 — 2012
BA, Environmental Analysis and Policy

Gulliver Preparatory School   2004 — 2008

Experience
Royal Caribbean Cruises, Ltd.   September 2015 - Present
MODIS Architects, LLC  October 2014 - September 2015
Fortis Lamas Architects   March 2010 - October 2014

Skills
AutoCAD, Project Management, Photoshop, Design Research, Space planning, Sustainable Design, Architectural Design, Interior Design, LEED AP, Submittals, SketchUp, Space Planning, InDesign

Education
Boston Architectural College
Master's Degree, Architecture

Florida International University

Experience
Seven Cycles  July 2014 - Present
Landry's Bicycles  January 2013 - June 2014
Royal Caribbean Cruises, Ltd.   June 2012 - December 2012
Berklee College of Music  June 2008 - May 2012
Jazz.com   October 2008 - July 2009
3-D Cycles   March 2004 - August 2007

Skills
Bicycle Fitting, Sales, Inventory Management, Jazz Composition, Retail, Microsoft Office, Microsoft Excel, Customer Service

Education
Berklee College of Music   2008 — 2012
Bachelor of Music, Jazz Composition, Trumpet Performance, Magna Cum Laude

Experience
U.S. Securities and Exchange Commission   January 2015 - April 2015
University of Miami School of Law  May 2013 - April 2015
Mound Cotton Wollan & Greengrass  August 2014 - January 2015
Royal Caribbean Cruises, Ltd.   June 2014 - August 2014
Ziglaw  January 2014 - May 2014
University of Miami  August 2013 - March 2014
George Washington University  May 2013 - August 2013
GoEmpire Group   May 2012 - September 2012
Deval Patrick Campaign  May 2011 - August 2011

Skills
Marketing, Sports, Public Speaking, Social Media, Event Planning, Research, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Legal Research, Legal Writing, NCAA Compliance, Spanish

Education
University of Miami School of Law   2012 — 2015
Juris Doctor (J.D.)

Tufts University   2008 — 2012
Bachelor of Arts, Political Science, Mass Communications Studies

Bond University   2011 — 2011
Political Science

Miami Palmetto Senior High School   2004 — 2008

Experience
Royal Caribbean Cruises, Ltd.   October 2013 - Present
Earth Learning   December 2012 - Present
Professional Placement Network   2013 - 2013
Park Street Imports   October 2012 - December 2012
Consolidated Water  August 2010 - December 2011
K-Brand Distributors, Inc.   October 2008 - August 2010
Advertising and Publishing Center “PROFI”   2002 - 2006

Skills
QuickBooks, Bookkeeping, Accounting, Accounts Payable, Journal Entries, russian language, MS Great Plains, MS Excel Pivot Tables, Great Plains Software, Russian, Financial Analysis, Microsoft Excel, Microsoft Office, Leadership, Business Strategy, Financial Reporting, Process Improvement, Training, Analysis, Accounts Receivable, Bank Reconciliation, SQL, Nonprofits, Business Planning, Account Reconciliation, Sarbanes-Oxley Act, Cash Flow Statements, Finance, Forecasting

Education
Florida International University - College of Business Administration   2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance, 3.8

Samara State Technical University   2002 — 2006
Bachelor of Arts (BA), Economics, 4.0

Experience
WVUSD   August 2015 - Present
YMCA Lonfellow Elementary LAUP   August 2014 - June 2015
Hacienda La Puente Unified School District  November 2011 - August 2014
Royal Caribbean Cruises, Ltd.   October 2013 - April 2014
South Point Middle School   September 2012 - December 2012
Mt. San Antonio College  June 2009 - June 2012
SHARP International   April 2005 - March 2010

Skills
Leadership, Public Speaking, Classroom, Teaching, Recruiting, Group Therapy, Early Childhood..., Teamwork, Lesson Planning, Higher Education, Community Outreach, Event Planning, Curriculum Design, PowerPoint, Student Affairs, Microsoft Office, Social Networking, Social Media, Customer Service, Microsoft Word

Education
Azusa Pacific University   2011 — 2013
Master's degree, Educational Counseling

California State University-Fullerton   2006 — 2010
Bachelor in Science, Child and Adolescent Development

Experience
Royal Caribbean Cruises, Ltd.   April 2015 - Present
Royal Caribbean International  October 2012 - Present
Royal Caribbean International  June 2011 - October 2012
Holy Cross Hospital  June 2011 - March 2012
Polo Ralph Lauren  September 2010 - June 2011
Polo Ralph Lauren  May 2008 - September 2010
Rèmy Cointreau USA  June 2007 - September 2007
TAI Entertainment  November 2004 - June 2006
Americas Business Link, LLC   June 2003 - October 2004

Skills
Excel, Microstrategy, Crystal Reports, Hyperion, Essbase, Tableau, Microsoft Office, Budgets, Microsoft Excel, Project Planning, Marketing Strategy, Brand Development, Market Research, Business Intelligence, Pricing, Analytics, Income Statement, Merchandising, Hyperion Enterprise, Retail, Data Analysis, Brand Management, Sales, Management, Public Relations, Forecasting, Fashion, Business Planning, Strategy, Analysis, Product Development, Entrepreneurship, Marketing, Finance, Competitive Analysis, Market Planning, Customer Insight, Cross-functional Team..., Market Analysis, Leadership, Event Planning

Education
Pace University - Lubin School of Business   2006 — 2009
MBA Dual, Marketing Management & Entrepreneurial Studies

University of Miami   1999 — 2003
Bachelor of Arts, Psychology; Foreign Languages

Università degli Studi dell'Aquila   2001 — 2001
Italian Language and Culture

Cardinal Gibbons   1995 — 1999
High School Diploma

Experience
Modern Nomad Life   May 2015 - Present
Tara Parker Tait PR   April 2004 - Present
Vitamin Daily.com   August 2004 - June 2013
Karyo Communications   May 2002 - 2004
Tourism British Columbia  June 2000 - May 2002
Royal Caribbean Cruises, Ltd.   March 1997 - May 2000
Business News America   September 1999 - January 2000

Skills
Social Media, Public Relations, Media Relations, Social Media Marketing, Event Management, Fashion, Copywriting, Marketing Communications, Social Networking, Digital Media, Marketing Strategy, Marketing, Editorial, Magazines, Online Advertising, Web Content, Strategic Planning, Event Planning, Online Marketing, Blogging, WordPress, Advertising, Entrepreneurship, Journalism

Education
Southern Alberta Institute of Technology   2000 — 2001
Communications, Public Relations, Marketing, Photography and Journalism

Bishop's University   1993 — 1995
English Major, English Literature and Languages

Experience
Freelancing Musician   1998 - Present
Sharon Music Academy   2009 - Present
Making Music Matters!   2009 - Present
Brookline Music School  2009 - 2014
Brookwood School  2009 - 2011
Royal Caribbean Cruises, Ltd.   2000 - 2005

Skills
Music Education, Music Production, Composition, Recording, Songwriting, Music Theory, Bands, Music Industry, Studio Recording, Music, Classical, Musical Theatre, Ensemble, Orchestral Music, Improvisation, Jazz, Jazz Improvisation, Ensemble Coaching

Education
Berklee College of Music   1998 — 2006
Bachelor's Degree, Jazz Performance

Berklee College of Music
Bachelor of Performance

Experience
Mountain Land Rehabilitation  February 2015 - Present
Hopebox Theatre   January 2015 - Present
Royal Caribbean Cruises, Ltd.   June 2014 - January 2015
Southern Utah University  January 2014 - May 2014
Utah Shakespearean Festival  May 2012 - December 2013

Skills
Team-oriented, Microsoft Excel, Budgets, Dependable Team Player, Microsoft Office, Office Administration

Education
Southwest Applied Technology Center   2012 — 2013
Business Administration and Management, General

Southern Utah University   2004 — 2008
Bachelor of Arts (BA), Technical Theatre/Theatre Design and Technology

Experience
Royal Caribbean Cruises, Ltd.   June 2015 - Present
Carnival Cruise Lines  April 2012 - May 2015
"Globo Shipping"   July 2007 - September 2008
"Zaharia Gheorghe Family Association"   July 2006 - May 2007

Skills
AutoCAD, Microsoft Office, Engineering, Microsoft Excel, Microsoft Word, Matlab, Project Management, PowerPoint, CAD, TAIT Navigator, FOY Pegasus, Mechatronics Visual...

Education
"Dunarea de Jos" Galati   2010 — 2012
Master of Engineering (M.Eng.), Renewable Sources of Energy, Electrical Engineering, 9.2

Aalborg University   2009 — 2010
Master of Engineering (M.Eng.), Wind Power Systems

Experience
Freelance Trumpet Player   May 2007 - Present
Multiple Locations  November 2012 - Present
Multiple Locations  January 2007 - Present
Royal Caribbean Cruises, Ltd.   June 2011 - July 2011

Skills
Jazz, Music Education, Orchestral Music, Music Theory, Band, Music, Classical, Trumpet, Bands, Brass, Contemporary Music, Music Production, Ensemble, Chamber Music, Studio Recording, Blues, Composition, Songwriting, Finale, Rock, Orchestration, Piano, Lead Trumpet

Education
Berklee College of Music   2008 — 2012
Bachelor of Music, Brass Performance

Experience
Kemo Design International,LLC.   October 2014 - Present
Florida International University, School of Architecture & The Arts   January 2015 - September 2015
Royal Caribbean Cruises, Ltd.   September 2014 - May 2015
Design and Development INC Design and Development (Europe) Inc.   2002 - 2010

Skills
AutoCAD, Space-planning, SketchUp, Concept Design, Revit, Interior Design, Interior Architecture, Illustrator, Space planning, Architectural Design, Drawing, Furnishings, Adobe Creative Suite, Sketching, Design Research, Architectural Drawings, Illustration, Rendering, Residential Homes, Sustainable Design, CAD, 3D rendering, Residential Design, Graphic Design, Product Design, Photoshop, InDesign, Furniture, 3D Studio Max, Textiles, Concept Development, 3D Modeling, FF&E, Floor Plans, Architectures, Space Planning, Retail Design, Rhino, Hand Drafting, Submittals, AutoCAD Architecture, Design Management

Education
Florida International University   2012 — 2014
Masters in Interior Architecture, Certified in Cruise Ship & Super Yacht Design

Art Institute of Fort Lauderdale   2008 — 2011
BSc, Magna cum Laude with Honours

Experience
Royal Caribbean Cruises, Ltd.   January 2013 - Present
SapientNitro  October 2007 - January 2013
Accentmarketing  2006 - 2007
Imagen, The Marketing Agency  2004 - 2006
Telemundo  2001 - 2004

Skills
Advertising, Social Media, Marketing Strategy, Online Advertising, Social Media Marketing, Marketing Communications, Marketing, Microsoft Office, Brand Development, Account Management, SEO, Email Marketing, Digital Media, Digital Marketing, Project Management, Integrated Marketing, Brand Management, E-commerce, Online Marketing, Market Research, New Business Development, Copywriting, Social Networking, Event Management, Direct Marketing, Management, Digital Strategy, Public Relations, Leadership, Program Management, Media Planning, Web Analytics, SEM, Brand Awareness, Creative Strategy, Interactive Advertising, Strategic Planning, Media Relations, Interactive Marketing, Media Buying, Facebook, Direct Mail, Relationship Marketing, B2B, Mobile Marketing, Marketing Research, Content Strategy, Lead Generation, PPC, Sponsorship

Education
Nova Southeastern University   2004 — 2006
Master of Business Administration (MBA), Management

Barry University   1998 — 2001
Bachelor of Arts (BA), Broadcast Journalism

Experience
University of La Verne  August 2013 - Present
St. Thomas University  2007 - Present
St. Thomas University  2005 - 2007
St. Thomas University  2004 - 2005
St. Thomas University  2002 - 2005
St. Thomas University  1997 - 2005
St. Thomas University  2000 - 2003
Royal Caribbean Cruises, LTD.   1981 - 1998
Miami Dade County Public Schools  1991 - 1997
Miami Dade County Public Schools  1987 - 1991

Skills
Strategic Planning, Strategic Communications, Higher Education..., Higher Education..., Enrollment Management, Retention Management, Learning Outcomes, Institutional Research, Institutional Change, Evaluation, Organizational..., Diversity & Inclusion, Women Leaders, Hispanic/Latino Affairs, Student Affairs, Student Housing, Student Development, Student Counseling, Student Recruiting, Admissions, Intercollegiate..., Public Speaking, Emergency Management, Grant Writing, Editing, Writing, Team Building, Career Development, Leadership Development, Teaching, Leadership, Higher Education, Staff Development, Program Development, Community Outreach, Academia, Distance Learning, Instructional Design, Faculty Development, E-Learning, Fundraising, Student Engagement, Higher Education..., Nonprofits, Academic Advising, Academic Administration, Residence Life, Student Leadership

Education
Barry University
Doctor of Philosophy (Ph.D.)

Experience
Wilderness Tours  May 2006 - Present
Canadian Armed Forces  September 2000 - June 2014
Cirque du Soleil  September 2013 - April 2014
Disney Cruise Line  June 2012 - September 2013
City of Mississauga  January 2011 - June 2012
Royal Caribbean Cruises, Ltd.   June 2007 - December 2010

Skills
Entertainment, Stage Management, Stage Lighting, Musical Theatre, Theatre, Live Events, Lighting Design, AV, Customer Service

Education
Sheridan College   2002 — 2004
Theatre Arts, Technical Productions

Algonquin College of Applied Arts and Technology   2005 — 2007
Outdoor Adventure

Experience
Big Sky Associates, Inc.   August 2015 - Present
Royal Caribbean Cruises, Ltd.   June 2015 - Present
American Public University System  June 2013 - January 2015
American Public University System  February 2010 - June 2013
American Public University System  April 2009 - February 2010
Virginia Commonwealth University: Center for Corporate Education   May 2008 - January 2009

Skills
Process Improvement, Business Process, Auditing, Quality Assurance, Quality Control, Flow Charts, Process Flow, Higher Education, Dashboarding, SDLC, Analysis, Program Management, Business Process..., Data Analysis, Leadership, CRM, Customer Service, Project Management

Education
University of Miami - School of Business   2015 — 2015
Master of Business Administration (M.B.A.), Management Information Systems, General

Virginia Commonwealth University   2007 — 2008
Bachelor's degree, Business Administration and Management, General

Northern Virginia Community College   2004 — 2006
Associate of Science (AS), Business Administration and Management, General

American Public University

Experience
The Art Institutes  April 2015 - Present
Danielle Leighla Inc. (Danielle Leighla Design)   July 2010 - Present
Royal Caribbean Cruises, Ltd.   February 2007 - October 2013
Gucci Group Time Pieces   2006 - 2007
LTM International - Bejewelled   2005 - 2006

Skills
Costume Design, Art, Theatre, Entertainment, Costumes, Graphic Design, Fashion Design, Photoshop, Theatrical Production, Microsoft Office, Microsoft Word, Research, Pattern, Microsoft Excel, Sewing, English, Illustrator, Events Coordination, Project Planning, Fashion Illustration, Draping, Shopping, Technical Illustration, Digital Illustration, Styling, Production Managment, Belly Dance, Lotus Notes, PowerPoint, Team Leadership, Sourcing, Textiles, Teaching, Wardrobe, Social Media, Social Networking, Event Management, Customer Service

Education
Miami International University of Art and Design   2012 — 2013
Master's degree, Design and Media Management

Art Institute of Fort Lauderdale   2004 — 2008
Bachelor of Science (B.S.), Fashion/Apparel Design

Experience
Self-employed  January 2011 - Present
Draper's & Damon's   1997 - 1999
Royal Caribbean Cruises, Ltd.   1993 - 1996
TOPSHOP TOPMAN  1991 - 1993

Skills
Graphic Design, Making all natural skin..., Fashion buying, Designing greeting cards, Marketing, Branding & Identity, Private Label, Body Care, Business Analysis, Marketing Communications, Adobe IIlustrator, Adobe Indesign, Adobe Photoshop, Retail, Fashion Buying, Marketing Strategy, Merchandising, Fashion, Visual Merchandising, Photoshop, InDesign

Education
Austin Community College   2012 — 2015
Graphic Design Degree

London Metropolitan University   1989 — 1992
Bachelor of Science (BSc), Psychology

Wolgarston High   1984 — 1986

Experience
Hertz  December 2013 - Present
Royal Caribbean Cruises, Ltd.   January 2011 - January 2013
Mill Run Tours   February 2009 - December 2010
Partners Promotions   January 2008 - July 2010
Harvest English Institute  November 2005 - February 2008

Skills
Tour Operators, Cruises, Tourism, Hotels, Portuguese, Sales, Event Management, English, Social Media, Marketing Strategy, Time Management, Hospitality, Customer Service, Marketing Communications, Selling, Sabre, Amadeus, Travel Management, Leisure Travel, Business Travel, Adventure Travel, Travel Planning, Leisure, Customer Satisfaction, Online Advertising, Revenue Analysis, Online Marketing, Spanish, Event Planning, Public Relations, Social Networking, Teamwork, Marketing, Team Management, Account Management, Social Media Marketing, Team Leadership, International Relations, PowerPoint, Brazilian Portuguese, Email Marketing, Sales Management, Management, Training, Microsoft Word, Advertising, Market Research, Negotiation, Vacation, Sustainable Tourism

Education
Hawaii Pacific University   2012 — 2014
Master of Business Administration (MBA), Travel Industry Management

Universidade Tuiuti do Paraná   2000 — 2004
Bachelor's degree, Tourism and Travel Services Management

Experience
Holland America Line  July 2014 - Present
Royal Caribbean Cruises, Ltd.   October 2013 - July 2014
COMPACT GRUP, VODAFONE Partner - Constanta   December 2010 - August 2011
ROM-OFFSET MANAGEMENT & PRODUCTION - Bucuresti   February 2010 - November 2010
XEROX ROMANIA - Bucuresti   October 2008 - February 2010
NETPOINT - Bucuresti   September 2007 - October 2008
PAGINI AURII - Iasi   February 2007 - September 2007

Education
Academia Navală „Mircea cel Batrân” din Constanța   2009 — 2013
Bachelor's Degree

Universitatea „Alexandru Ioan Cuza” din Iași   1997 — 2001
Bachelor of Business Administration (B.B.A.)

Liceul de Informatica 'Grigore Moisil' din Iasi   1992 — 1996
1996

Experience
Daiichi Sankyo, Inc.   September 2014 - Present
Sucampo Pharmaceuticals  December 2013 - March 2014
Lexington on the Lake Apartments   July 2013 - September 2013
Moore's Mill Country Club  May 2013 - July 2013
Royal Caribbean Cruises, Ltd.   September 2012 - May 2013
Auburn University  May 2012 - July 2012
Auburn University  July 2008 - May 2012

Skills
Time Management, Organization, Close Attention to..., Building Relationships, Efficiency, Dedication to work, Public Relations, Social Networking, Goal Oriented, Critical Thinking, Team-oriented, Leadership, People Skills, Sports, Customer Service, Creative Problem Solving, Organizational..., Event Planning, Marketing, Microsoft Office, Microsoft Word, Pharmaceutical Sales, PowerPoint, Public Speaking, Relationship Building, Sales, Social Media, Teamwork

Education
Auburn University   2008 — 2012
Bachelor of Science (BS), Kinesiology and Exercise Science

Experience
Classic Construction and Restoration, Inc.   January 2014 - Present
Icon Rising   September 2012 - Present
Automax Recruiting And Training  March 2012 - Present
Roxstar Entertainment Agency   October 2012 - Present
Royal Caribbean Cruises, Ltd.   February 2010 - November 2011
Staurn of Pensacola   February 2000 - December 2006
Saturn Of Mobile a Joe Bullard Company   February 1997 - February 2000
McQueen Street   January 1988 - July 1997
McQueen Street   January 1988 - October 1993

Skills
Music Production, Music, Sales, Management, Training, Account Management, Sales Management, Entertainment, Renovation, Music Industry, Construction, Program Management, Band, Recruiting, Guitar, Guitarist, Recording, Vocal, Leadership, Live Sound, Blues, Strategic Planning, Radio, Singing, Guitar Playing, Bands

Education
Auburn University at Montgomery

Experience
Royal Caribbean Cruises, Ltd.   February 2010 - Present
Royal Caribbean International  October 2010 - February 2011

Skills
Cruises, Tourism, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Revenue Analysis, Resorts, Hotel Management, Pre-opening, Travel Management, Leisure Travel, Food, Culinary Skills, Microsoft Office, Pastry

Education
Saint Louis University (PH)   1994 — 1998
Bachelor of Science in Computer Science

Benguet State University   1990 — 1994
High School

Experience
CM Consulting  October 2012 - Present
Nestlé Nespresso  March 2010 - October 2012
Starbucks  March 2000 - March 2010
HMSHost  January 1997 - March 2000
MAYYA Restaurant   1999 - 2000
Royal Caribbean Cruises, Ltd.   August 1992 - August 1995

Skills
Team Leadership, Retail, Microsoft Excel, Microsoft Office, Microsoft Word, Inventory Management, Management, Sales Management, Food & Beverage, Strategy, Income Statement, Food Service, Food, Profit, Customer Satisfaction, Leadership Development, Business Planning, Store Management, Merchandising, P&L Management, Time Management, Hospitality Industry, Hospitality, Leadership, P&L, Catering

Education
Barry University
Bachelors of Fine Arts, Fine/Studio Arts, General

Johnson and Wales University
Associates, Science of Culinary Arts

Experience
CVS Health  July 2013 - Present
Cardinal Health  December 2009 - June 2013
Wipro Technologies  August 2005 - June 2013
Orchard Brands  June 2009 - November 2009
Royal Caribbean International  September 2008 - June 2009
Royal Caribbean Cruises, Ltd.   January 2007 - September 2008
Skandia Insurance   January 2006 - December 2006

Skills
AS400, DB2/SQL, RPG, COBOL, MAPICS, SYNON, IBM iSeries, DB2, Software Project..., Data Migration, Management, Requirements Analysis, Software Development, Data Warehousing, System Testing, SDLC, Requirements Gathering, Business Process, ETL, Integration

Education
Anna University   2001 — 2005
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, A (best)

Experience
92 Keys   September 2014 - Present
Royal Caribbean Cruises, Ltd.   July 2014 - September 2014
Adventist University of Central Africa   June 2012 - May 2014
TPL Music   August 2005 - June 2012
KTVB News Group  June 2006 - January 2011
Journal Broadcast Group (division of Journal Communications)   July 2005 - June 2006
Rhodes Bake-N-Serv  August 2004 - June 2005
Gem State Adventist Academy   August 2002 - June 2004
Gem State Academy   August 2001 - June 2002

Skills
Music, Music Theory, Piano, Recording, Composition, Songwriting, Business Development, Small Business

Education
Boise State University
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations

Gem State Adventist Academy   2001 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates

Experience
Marriott Hotels  February 2015 - Present
New York Athletic Club  August 2014 - September 2014
Hilton Worldwide  October 2012 - March 2014
IHG - InterContinental Hotels Group  March 2012 - June 2012
Capricorn Limousine Service   January 1999 - January 2012
Royal Caribbean Cruises, Ltd.   December 2002 - May 2003

Skills
Hospitality, Hotels, Hospitality Industry, Tourism, Resorts, Concierge Services, Leisure, Leisure Travel, Cruises, Vacation, Travel Planning, Hospitality Management, Tour Operators, Customer Service, Travel Management, Customer Satisfaction, Guest Service Management, Lodging, Tourism Management, Guest Recovery, Restaurants

Education
Universidad de Puerto Rico Recinto Arecibo   1988 — 1991

Baruch College, City University of New York (CUNY)

Experience
Six Flags  July 2005 - January 2010
Royal Caribbean Cruises, Ltd.   August 2007 - February 2008

Skills
Acting, Singing, Shakespeare, Tumbling, Choreography, Stage Combat, Advertising, Box Office Management, Assistant Directing, Teaching, Dramaturgy, Customer Service, English, Volunteer Management, Yoga, Fundraising, Teamwork, Windows, Microsoft Word, Leadership, Nonprofits, Online Marketing, Public Speaking, Social Media, Sales

Education
Sonoma State University   2015 — 2017
Acting

American Musical and Dramatic Academy   2005 — 2006
Musical Theatre

Solano Community College   2003 — 2005
Certificate , Acting

Experience
MGM Resorts International  July 2014 - Present
Caesars Entertainment Corporation  March 2014 - January 2015
Margaritaville  May 2013 - January 2014
Marriott International  January 2011 - April 2013
Royal Caribbean Cruises, Ltd.   April 2008 - July 2010
Rixos Hotels   June 2004 - March 2008

Skills
Management, Scheduling, Purchase Orders, Hospitality Management, Luxury Cruise, Travel, Translation, International Relations, English, German, Russian, Team Building, Employee Training, Human Resources, Filing, Health & Safety, Bartending, Sommelier, Wine & Spirits Industry

Education
Atlantic Cape Community College   2012 — 2013

Karadeniz Teknik Üniversitesi   2003 — 2005

Experience
Matt Matheson Construction Inc.   January 2000 - Present
Pro Ship Entertainment   January 1998 - January 2002
Willow Entertaiment   January 1995 - December 1999
Holland America Line  March 1999 - April 1999
John Lennon Songwriting Contest   April 1998 - April 1998
Royal Caribbean Cruises, Ltd.   March 1996 - September 1996
Carnival Cruise Lines  August 1995 - January 1996

Skills
Customer Service, Strategic Planning, Marketing Strategy, Marketing, Management, Sales, New Business Development, Team Building, Leadership, Construction, Budgets, Renovation, Event Management, Residential Homes, Event Planning, Training, Business Strategy, Business Development, Sales Management

Education
Wentworth Institute of Technology   1998 — 1998
Construction Engineering

Berklee College of Music   1989 — 1995
Bachelor's degree, Business/Performance

Experience
Beauty by Mz Tee   January 2011 - Present
Sparkle Girl Parties   January 2010 - Present
QVC  September 2013 - June 2015
Seaside Express Travel   January 2012 - June 2013
Royal Caribbean Cruises, Ltd.   November 2003 - May 2009

Skills
Customer Service, Event Planning, Hair Care, Hair Cutting, Styling, Airbrush, Artistry, Makeup Artistry, Social Media, Social Networking, Waxing, Weddings, Microsoft Word, PowerPoint, Event Management, Team Building, Cosmetics, Retail, Sales, Beauty Industry, Social Media Marketing

Education
Empire Beauty School-Morrow   2011 — 2012
Master Cosmetologist Cert., Cosmetology and Related Personal Grooming Services

Experience
The Highland Dallas   December 2014 - Present
Hilton Worldwide  March 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc.   January 2012 - January 2014
Advantage Valet Platinum   December 2011 - July 2012
Military Training & Service   July 2010 - July 2011
Yesil Dalyan Travel & Shipping   March 2010 - August 2010
Royal Caribbean Cruises, Ltd.   June 2009 - January 2010
Embassy Suites  June 2007 - February 2009
Fame Hotels (Fame Residence Kemer )   March 2006 - April 2007
Radisson Blu (Merit İnternational)   June 1997 - September 1997

Skills
Computer Associates..., Safety Management, Crowd Control, Hotels, Front Office, Hospitality Management, Tourism, Restaurants, Resorts, Pre-opening, Rooms Division, Micros, Hotel Booking, OnQ, Concierge Services, Fine Dining, Reservation, Hospitality Industry, Food, Hotel Management, Guest Service Management, Opening Hotels, Tourism Management, Cost Accounting, Accounting, Food, Banquets, Hospitality, Pre-opening experience, Open Table, Yield Management, Catering, Customer Service, Management, Customer Satisfaction

Education
Collin County Community College   2013 — 2013
Course, Accounting and Finance

Çanakkale Onsekiz Mart Üniversitesi   2002 — 2006
School; Bachelor's Degree, Hospitality Administration, Accounting & Management

Mersin Anatolian Tourism & Hotel Services Education School   1996 — 2000
Technical Diploma, Service & Bar

Experience
Starbucks  May 2015 - Present
Starbucks  November 2014 - May 2015
Royal Caribbean Cruises, Ltd.   April 2011 - September 2014
Garden Way Church   March 2007 - April 2011
Emerald Kidsports  May 2004 - April 2011

Skills
Training, Administrative..., Sales, Graphic Design, Videography, Creative Writing, Customer Service, Travel Planning, Event Management, Event Planning, Hotels, Hospitality, Tourism, Leadership, Hospitality Management, Hospitality Industry, Customer Satisfaction, Food & Beverage

Education
Arizona State University   2015 — 2016
Bachelor of Arts (BA), English Language and Literature, General

Lane Community College   2004 — 2013
Associate of Arts (AA), General Studies

Experience
Royal Caribbean Cruises, Ltd.   April 2006 - September 2014

Skills
Theatre, Choreography, Entertainment, Ballet, Contemporary Dance

Education
Trinity Laban   2014 — 2015
Master’s Degree, Dance Science

Shenandoah University   2001 — 2005
Bachelor’s Degree, Dance performance

Experience
Herbalife  February 2015 - Present
Charter Schools USA- North Broward Academy of Excellence   October 2013 - Present
Barry University  August 2012 - Present
Royal Caribbean Cruises, Ltd.   March 2013 - September 2013
GNC  December 2011 - June 2012
Alcorn State University School of Business   August 2006 - June 2011
Vista Sciences Corporation  June 2010 - August 2010

Skills
Teaching, Research, Customer Service, Leadership Development, PowerPoint, Training, Microsoft Office, Spanish, Coaching, Leadership, Human Resources

Education
Barry University   2012 — 2015
Master's degree, School Psychology

Alcorn State University   2006 — 2012
Bachelor of Arts (B.A.), History

Collins High School

Collins High School

Experience
Celebrity Cruises, Inc.   August 2015 - Present
Royal Caribbean Cruises, Ltd.   May 2014 - Present
Kloee Beads and Jewellery   February 2012 - July 2014
Royal Caribbean Cruises, Ltd.   January 2013 - May 2014
Cafe Ceres - Bistro and Superette   May 2010 - June 2013
Celebrity Cruises, Inc.   September 2010 - January 2013
Celebrity Cruises, Inc.   April 2008 - September 2010
Celebrity Cruises, Inc.   March 2005 - April 2008
Celebrity Cruises, Inc.   February 2002 - March 2005
PURE Night Club (Enterprises)   December 1998 - February 2001

Skills
Hospitality, Hospitality Management, Food & Beverage, Project Management, Development of Strategy, Problem Solving, Dynamism, Communication, Hotel Operations, Hotels, Food Service Management, Hospitality Industry, Catering, Restaurants, Hotel Management, Fine Dining, Tourism, Cost Control, Pre-opening, Resorts, Menu Development, Wine, Mediterranean, F&B Management, Food Service, Restaurant Management, Food, Revenue Analysis, Culinary Skills, Budgets, Cruises, Event Management, Banquets, Rooms Division, Cuisine, Yield Management, Banquet Operations, Front Office, Pre-opening experience, Leadership, Customer Satisfaction, Guest Service Management, Menu Engineering, Property Management..., Culinary Management, Cost Management, Multi-cultural team..., New Builds, F&B Operations, Casino

Education
Cornell University   2006 — 2007
Certificate, Hospitality Management & Food Service Management

The British Court of Master Sommeliers   2004 — 2004
Master Sommelier, Master Sommelier

University of Cape Town   1998 — 1999
Business Administration, Personal Training and Lifestyle Counselling

College of Cape Town   1997 — 1997
MCSE, Targeted Management and Interaction Management

London Academy of Bartenders   1997 — 1997
International Bartenders Degree, Internationally Certified Bartender and Mixologist

Experience
Independent Contractor  2012 - Present
Metlang  2009 - 2012
Personnel Staffing Industry   2006 - 2009
Royal Caribbean Cruises, Ltd.   1998 - 2006

Skills
Translation, Transcription, Foreign Languages, Legal Translation, Language Services, Microsoft Office, Proofreading, Simultaneous..., Consecutive..., Linguistics, Interpreting, Oral & Written..., Technical Translation, Internet Research, Travel Management, Online Research, Localization, Medical Translation, Multilingual, Intercultural..., Office Administration, Spanish, Digital Dictation, Creative Writing, Subtitling, Globalization, Internationalization, Secretarial Skills, Media Technology, Terminology, English, Editing

Education
Ashworth College   2015 — 2015
Medical Transcription Career Diploma

Ashworth University
Associate of Science, Human Resources Management and Services

Experience
Royal Caribbean Cruises, Ltd.   January 2014 - Present
Royal Caribbean International  September 2009 - Present
Sandpearl Resort  March 2008 - July 2009
Carnival Cruise Lines  February 2006 - March 2007

Skills
Resorts, Hotels, Revenue Analysis, Rooms Division, Employee Relations, Budgets, Operations Management, Customer Service, Team Building, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Training, Leadership, Management, Front Office, Pre-opening, Tourism

Education
Lee College   2000 — 2002

Ashworth University
Associate's degree

Experience
Walt Disney World  April 2015 - Present
Hertz Local Edition  November 2010 - July 2012
Mardi Gras Casino  November 2009 - June 2010
Sony Electronics  April 2009 - October 2009
Walt Disney World Resorts Disney’s Yacht & Beach Club Resorts   August 2008 - January 2009
American Express  December 2006 - June 2008
Royal Caribbean Cruises, Ltd.   February 2004 - March 2007
SunTrust Bank  July 2004 - November 2006
Best Buy  November 2002 - February 2004

Skills
Human Resources..., Customer Service, Teamwork, Customer Satisfaction, Sales, Hospitality, Microsoft Word, Outlook, PowerPoint, Account Management, Team Building, Management, Computer Skills..., Microsoft Office, Training, Facebook, Employee Training, Process Scheduler, Event Management, Recruiting, Hotels, Employee Relations, Payroll, Marketing, Event Planning, Leadership

Education
American InterContinental University-South Florida   2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General

Florida International University - College of Hospitality & Tourism   2006 — 2011
Bachelors of Science, Hospitality Management &Tourism

Experience
Pointe Consulting, Inc   May 1998 - Present
Office Depot  July 2014 - December 2014
Randstad Technologies US  March 2012 - February 2014
AutoNation  2003 - 2014
ESG/American Media Project   January 2013 - March 2013
JM Family Enterprises  January 2000 - February 2011
Royal Caribbean Cruises, Ltd.   2007 - 2011
LNR Property Corporation  January 2000 - December 2000
Norwegian Cruise Line  May 1997 - February 1998
Seagrams  1998 - 1998

Skills
PeopleSoft, PeopleTools, SQR, Crystal Reports, Integration, PeopleCode, ERP, Requirements Gathering, SQL, Business Process, Databases, SDLC, Data Conversion, HRIS, HCM, FSCM, Business Intelligence, Testing, Oracle SQL, Microsoft SQL Server, DB2, Software Documentation, Financials, Analysis, Program Management, Application Engine, Customer Service, Team Leadership, Visio, PL/SQL, Data Integration, Customer Satisfaction, Unix, Requirements Analysis, Payroll, SQL Server, Query, Leadership, Personnel Management, Application Development, T-SQL, Production Support, SQL*Plus, Toad, Customer Retention, Training, nVision, Access, Mentoring, LDAP Authentication

Education
Baruch College, City University of New York (CUNY)   1982 — 1986
BBA, Business Management

Experience
Trump National Doral, Miami  January 2015 - Present
Royal Caribbean Cruises, Ltd.   September 2014 - December 2014
Embassy Suites  September 2014 - November 2014
Bal Harbour Quarzo   August 2013 - June 2014
Southern Wine & Spirits  April 2013 - April 2013
Riverview Hotel   January 2012 - December 2012

Skills
Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Resorts, MS Excel Pivot Tables, Vlookup, SQL, Visual Basic, Data Analysis

Education
Florida International University - College of Business   2013 — 2014
Master's Degree, Hospitality Administration/Management, 3.61

Qinghai University   2008 — 2012
Bachelor's Degree, Tourism and Travel Services Management, 3.80

Experience
Royal Caribbean Cruises, Ltd.   May 2012 - Present
Bauer Wine and Spirits   April 2011 - May 2012
Cedar Fair Entertainment Company  May 2010 - September 2010
Nu-Trend Homes   May 2008 - August 2009

Skills
Percussion Performance, Music Education, Musical Theatre, Music, Drum Set, Music Production, Studio Recording, Jazz, Band, Rock, Music Industry, Orchestral Music, Recording, Theatre, Composition, Music Theory, Entertainment

Education
Berklee College of Music   2008 — 2012
Bachelor of Arts (B.A.), Music Performance, General

Westside High School (Omaha, NE)   2004 — 2008
High School

Experience
Royal Caribbean Cruises, Ltd.   August 2014 - Present
TracFone Wireless  April 2012 - August 2014
MasTec, Inc  August 2010 - September 2011
Nason & Nason   June 2010 - July 2010
Amatheon   December 2009 - June 2010
Office Team  January 2007 - October 2009
Florida International University  August 2005 - December 2006
Family Lending Corp   August 2000 - March 2005

Skills
Software Documentation, Troubleshooting, Windows 7, Active Directory, Windows Server, Testing, Databases, Servers, Visio, SharePoint, Telecommunications, Microsoft Office, Customer Service, Analysis, Windows, SQL, Outlook, Access, Lotus Notes, XP, HTML, VMware, SDLC, Hyper-V, Oracle SQL Developer, Packet Tracer, Microsoft Visual Studio, Windows Azure, Database Design, Web Development, Visual Basic, Business Analysis, Integration, ERP, Mercury Quality Center, Manual Testing, Sanity Testing, System Integration..., User Acceptance Testing, Regression Testing, Production Roll Out..., CA Clarity, Fast Track, VBScript, Business Intelligence, Software Quality..., Requirements Analysis, Technical Writing, Automation, HP QTP

Education
Nova Southeastern University   2011 — 2012
M.S., Management Information Systems

Barry University   2009 — 2010
B.S, Information Technology; Network & Systems Engineering

Miami Dade College   2000 — 2007
A.A, Computer Engineering

The Academy of South Florida

Experience
MobiWork LLC   January 2014 - Present
Royal Caribbean Cruises, Ltd.   March 2013 - December 2013
Office Depot  March 2004 - February 2013
The Walt Disney Company  August 2005 - February 2006
Citi  April 2001 - March 2004
BlueCross BlueShield of Florida  July 2002 - February 2003
AT&T Labs, Inc.   August 2000 - December 2000
AMS Inc, Boston   2000 - 2000

Skills
SDLC, J2EE, Spring, ADF, Struts, Oracle, JPA, jQuery, JSON, AJAX, Java Enterprise Edition, SQL, Websphere, Java, SOA, Weblogic, Servlets, JSP, PL/SQL, Hibernate, Web Services, SOAP, Requirements Analysis, Solution Architecture, Eclipse, XML, JDBC, UML, Tomcat, Software Development, JavaScript

Education
Andhra University   1994 — 1997
Master of Computer Applications (M.C.A.), Computer Science

Andhra University   1991 — 1994
Bachelor's degree, Mathematics

Experience
Royal Caribbean Cruises, Ltd.   July 2014 - Present
Infinity  2009 - 2015
Infinity  2009 - 2015
Grupo RBS  March 2012 - March 2014

Skills
Business Analysis, Strategic Planning, SQL, Microsoft Word, Negociação, Business Intelligence, ERP, Estratégia empresarial, Hotels, Microsoft Office, Negotiation, Customer Service, Atendimento ao Cliente

Education
Universidade Luterana do Brasil   1999 — 2003

Experience
IFC - International Finance Corporation, World Bank Group  October 2015 - Present
Excella Consulting  December 2014 - October 2015
Centrica Energy  September 2011 - October 2014
Avis Budget Group EMEA  December 2009 - September 2011
Avis Budget Group EMEA  December 2007 - December 2009
Royal Caribbean Cruises, Ltd.   February 2006 - December 2007

Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Business Process..., Team Leadership, Business Process Design, Stakeholder Management, Change Management, Project Delivery, Enterprise Analysis, User Acceptance Testing, Systems Analysis, Scrum, UML, Business Requirements, Business Process, PRINCE2, Business Process Mapping, Data Modeling, Business Rules..., Project Management, Root Cause Analysis, Business Architecture, Analysis, Management, Consulting, SDLC

Education
Brunel University London   2003 — 2005
MSc, Information Systems

GSM London   2002 — 2003
Postgraduate Diploma, Management Studies

University of Jos, Nigeria   1993 — 1999
Bachelor's Degree, Economics

Experience
Cognizant Technology Solutions  January 2014 - Present
Blue Cross Blue Shield of Arizona  April 2013 - January 2014
Royal Caribbean Cruises, Ltd.   July 2012 - December 2012
Destination Rewards  January 2012 - June 2012
TracFone Wireless  June 2011 - February 2012
Experts vision   June 2005 - May 2011

Skills
SQL, Agile Methodologies, Software Design, Scrum, Software Project..., C#, Oracle, SDLC, Requirements Analysis, Software Quality..., SharePoint, Visio, Business Intelligence, Integration, PL/SQL, Business Analysis, UML, Servlets

Education
Andhra University   2001 — 2003
Master's degree, Computer and Information Sciences

Experience
Triple Crown Casinos  June 2015 - Present
Royal Caribbean Cruises, Ltd.   August 2014 - Present
American Express  February 2012 - Present
JetBlue Airways  October 2011 - February 2012
Frontier Airlines  December 2006 - October 2011
Frontier Airlines  December 2006 - October 2011
Mills & Weitzenkorn - P.C.   July 2001 - June 2002
Rosenbluth International  April 1999 - July 2001
Dillards Travel  November 1998 - April 1999

Skills
Airlines, Airports, Aviation, Customer Service, Flights, Customer Satisfaction, Commercial Aviation, Call Centers, Transportation, Aircraft, Sabre, Process Improvement

Education
Boise State University   1979 — 1981
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration

Portland State University   1978 — 1979

Southern Oregon State College   1977 — 1978
Criminology

Experience
WiseUp Music   April 2015 - Present
Wakeupstar Media   September 2005 - Present
New Culture Society   June 2011 - June 2012
Zumba Fitness LLC  May 2012 - May 2012
Royal Caribbean Cruises, Ltd.   February 2012 - March 2012
RPA  January 2011 - April 2011
EyeWonder  October 2007 - June 2010
TRIO Media Group  July 2006 - August 2007
Georgia Pacific  April 2006 - July 2006
Eric Mower and Associates  April 2006 - July 2006

Skills
Adobe Creative Suite, Branding, Final Cut Pro, Social Media, Interactive Design, Email Marketing, Marketing Research, Project Management, Presentations, Interactive Advertising, Art Direction, Interactive Marketing, Interaction Design, Advertising, Logo Design, Integrated Marketing, Rich Media, Flash, Digital Media, Copywriting, Graphic Design, Corporate Branding, Graphics, Marketing, Photography, Blogging, Web Design

Education
Art Institute of Atlanta   2004 — 2007
B.A. Advertising, Marketing & Design

The Art Institute of Atlanta   2004 — 2007
Bachelor of Arts (B.A.), Commercial and Advertising Art

Experience
ProcessMAP Corporation  October 2014 - August 2015
Royal Caribbean Cruises, Ltd.   October 2013 - October 2014
Visa  September 2012 - August 2013
Vitacost.com  September 2011 - August 2012
WR Grace  May 1999 - July 2011
Harvard University  August 2010 - December 2010
Renato's for Men   January 1990 - May 1997

Skills
Project Management, Databases, Process Improvement, Customer Service, SharePoint, Technical Support, System Administration, Troubleshooting, Website Development, Salesforce.com, Microsoft Office, PMP, Requirements Analysis, Management, MS Project, Social Media, Business Analysis, IT Service Management, Joomla, Business Process..., HTML, MS Office Suite, CSS, Collaboration Tools, Business Process Mapping, Photoshop, Joomla!, Dreamweaver, Twitter, Facebook, SAP FI, Hyperion Reports, Software Development, Microsoft Project, Analytics, Integration, Process Flow, Visio, Requirements Gathering, SmartSheet, ClicData, ProcessMAP, Performance Dashboards

Education
Harvard University   2006 — 2010
Master of Liberal Arts (ALM), Information Technology, 3.75

Bentley University   1998 — 2002
Bachelor of Science (BS), Computer Information Systems

Experience
Royal Caribbean Cruises, Ltd.   March 2013 - Present
Silversea Cruises  April 2011 - February 2013
Seabourn Cruise Line  September 2008 - March 2011
Windstar Cruises  May 2007 - May 2008
Windstar Cruises / Holland America   February 2003 - May 2007
Windstar Cruises / Holland America   March 1997 - February 2003
Windstar Cruises / Holland America   April 1996 - March 1997
Holland America Line  December 1994 - April 1996
Princess Tours Alaska, Princess Cruises   September 1988 - December 1994

Skills
Experienced with MXP..., Experienced with Polar..., Experienced with NVS..., Proficient in MS Word,..., Experienced with ResCo..., Maritime, Hotels, Cruises, Tourism, PowerPoint, Hospitality, Microsoft Excel, Leisure Travel, Travel Management, Operations Management, Marketing Strategy, Luxury, Budgets, Tour Operators, Customer Satisfaction, Hospitality Management, Management, Incentives, Trade Shows, Leisure, Sales, Negotiation, Business Travel, Vacation, Travel Planning, Public Relations, Hospitality Industry, Revenue Analysis, Adventure Travel, Sabre, Online Travel, Resorts, Incentive Travel, Hotel Booking, Yield Management, Event Management, Front Office, Hotel Management, Corporate Events, Pre-opening, Ports, Food & Beverage, Marketing Management, Micros, Meeting Planning

Education
Boise State University   1981 — 1982
Business Administration

North Idaho College   1980 — 1981
Business Administration

Idaho State University   1977 — 1978
Business Administration

Experience
Royal Caribbean Cruises, Ltd.   October 2013 - May 2014
Royal Caribbean Cruises, Ltd.   February 2014 - April 2014
Royal Caribbean Cruises, Ltd.   December 2012 - August 2013
Royal Caribbean Cruises, Ltd.   December 2011 - August 2012

Skills
Leadership, Management, Food, Event Management, Culinary Skills

Education
Interface Computer College   1992 — 1993
autocad, autocad 11

Experience
American Family Insurance  July 2011 - Present
Symantec  March 2010 - July 2011
Royal Caribbean Cruises, Ltd.   June 2007 - March 2010
Cognizant Technology Solutions  June 2006 - February 2007
Charter Global  August 2004 - June 2006

Skills
Oracle, Java Enterprise Edition, JBoss Application Server, C#, Java, Tomcat, JSP, Microsoft SQL Server, Software Development, SOA, SQL, Web Services, Eclipse, JavaScript, DB2, Agile Methodologies, Hibernate, Spring, Servlets, Struts, XML, .NET, Git, Rally, JIRA, NexJ, NexJ Scheme, SDLC

Education
Deccan College Of Engineering And Technology   2001 — 2004
Master of Computer Applications (MCA), Computer Science, A

Experience
Citrix  May 2015 - Present
Royal Caribbean Cruises, Ltd.   June 2014 - August 2014
Alcatel-Lucent  August 2012 - August 2013
Alcatel-Lucent  February 2009 - July 2012

Skills
Java, C++, Linux, Unix, TCP/IP, Scala, DSLAM, Linux KVM

Education
University of Florida   2013 — 2015
Master's degree, Computer Engineering, 3.74

Anna University   2004 — 2008
BE, Electronics & Communication

Experience
Royal Caribbean Cruises, Ltd.   September 2014 - Present
Royal Caribbean Cruises, Ltd.   April 2013 - August 2014
Florida International University  September 2012 - December 2012
Florida International University  August 2010 - December 2012
Royal Caribbean International  June 2012 - July 2012
Florida International University  January 2011 - July 2012
Ritz-Carlton, Fort Lauderdale   June 2011 - August 2011
Florida International University  August 2010 - March 2011
Tianjin University of Commerce  March 2010 - August 2010

Skills
Event Planning, Networking, Presentation..., Highly Detailed, Interpersonal Skill, Charismatic Leadership, Food, Hotels, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Management, Sales, Trade Shows, Restaurant Management

Education
Florida International University   2010 — 2012
MS, Hospitality

Florida International University   2008 — 2010
BS, Hospitality

Tianjin University of Commerce China   2006 — 2010
BS, Hospitality

Experience
Royal Caribbean Cruises, Ltd.   August 2015 - Present
Club Med  November 2006 - August 2015
Apple Vacations  March 2004 - November 2006
Crowne Plaza Hotel  April 2003 - March 2004
InterContinental Hotels Group  March 1998 - March 2003
Accor  September 1995 - February 1998

Skills
Cruises, Tourism, Marketing Strategy, Online Travel, Resorts, Leisure Travel, Travel Management, Revenue Analysis, Incentive Travel, Hospitality Industry, Hotels, Vacation, Hotel Booking, Negotiation, Travel Planning, Food & Beverage, Event Management, Tour Operators, Leisure, Business Travel

Education
Binghamton University
BA, Psychology

Experience
Freelancer  December 2010 - Present
Royal Caribbean Cruises, Ltd.   May 2013 - July 2014
The Rockshop Vancouver   December 2011 - March 2013
AGRANA Group  January 2007 - May 2007

Skills
Live Sound, Musical Theatre, Sound Systems, Event Production, Corporate Events, Radio Broadcasting

Education
PAVI Vancouver, BC   2010 — 2011
Diploma, Audio Engineering Program

Technická univerzita vo Zvolene   2004 — 2008
Ecology

Experience
Royal Caribbean Cruises, Ltd.   February 2015 - Present
Annser Corporation   December 2010 - Present
Ryder System, Inc.   January 2013 - January 2015
Ryder System, Inc.   August 2008 - December 2012

Education
Georgetown University   2015 — 2016
Master's degree

Barry University   2008 — 2012
Bachelor's Degree

Florida International University
Graduate Certificate

Lean Six Sigma Certifications

Experience
K2  December 2014 - Present
Royal Caribbean Cruises, Ltd.   August 2013 - January 2015
Carlson Wagonlit Travel  August 2011 - August 2013
ECalix Inc  June 2011 - July 2011
eBusiness Application Solutions  2011 - 2011
Alpha Technologies IT Solutions LLC   January 2008 - January 2009
Etech Computer Institute   October 2006 - December 2007

Skills
Test Planning, Quality Center, Test Automation, SDLC, Requirements Analysis, Testing, QTP, Agile Methodologies, Test Management, Software Project..., Business Analysis, User Acceptance Testing, Quality Assurance, SQL, Selenium, SoapUI, SOA, ALM (Quality center), Augusta (AS 400), HP Quality Center, HP QTP

Education
Silicon Valley University   2009 — 2011
Master 's of Science, COMPUTER SCIENCE

BBSBEC ,Punjab ,India   2005 — 2008
Bachelor of Engineering (BEng), Computer Science and engineering

Govt. Polytechnic College   2002 — 2005
Diploma in Computer Science and Engg, Computer Science and Engg