Royal Health Care
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Royal Health Care Employees
Partners Health Plan September 2015 - Present
Royal Health Care, an ILS Company December 2014 - Present
Royal Health Care July 2013 - December 2014
Royal Health Care August 2012 - July 2013
The Promethean September 2010 - May 2012
Siena College September 2008 - May 2012
The Business Review September 2011 - December 2011
Book/Mark Quarterly July 2011 - September 2011
The Regional Food Bank of Northeastern New York January 2011 - May 2011
Skills
Editing, Research, Microsoft Word, Writing, Copy Editing, News Writing, Event Management, Microsoft Office, Publications, Microsoft Excel, PowerPoint, Social Media, Event Planning, InDesign, Public Speaking, Facebook, Fundraising, Newspapers, Nonprofits, Newspaper, Word, Excel, Non-profits, Healthcare, HIPAA, Medicaid Managed Care, Reporting & Analysis, Business Analysis, Data Analysis, Project Coordination, Customer Service
Education
Siena College 2008 — 2012
Bachelor of Arts (BA), English; Writing, Psychology
Great Investment Motorz October 2010 - August 2014
Belk at NorthLake November 2008 - February 2011
Royal Health Care March 2002 - October 2010
Skills
10-key, Customer Service, Microsoft Word, Medical Terminology, NY State Medicaid..., Florida State Medicaid..., Data Entry, Invoicing, Management, Time Management, Payroll, Sales, Fax, Finance, Healthcare Management, Microsoft Office, Administrative..., Outlook, Cpr Certified, Teamwork, Telephone Skills, Accounts Receivable, Office Management, Healthcare, Insurance, Hospitals, Call Centers, Inventory Management, Medical Billing, Medical Records, HIPAA, Medical Coding, Medicaid, Medicare, Cashiering, Health Insurance, ICD-9, Microsoft Excel, Office Administration, Accounting, QuickBooks
Education
Central Piedmont Community College 2011 — 2016
Notary Public
Brookstone College-Charlotte 2004 — 2005
Medical Assistant
West Charlotte 1991 — 1994
Basic, Diploma
CPAEJTJ, Inc. LLC November 2009 - Present
CPAEJTJ, Inc. LLC February 2008 - Present
Sprint May 2008 - November 2008
Blessings September 2005 - February 2008
Metropolitan College September 2005 - December 2007
Metropolitan College September 2005 - December 2007
Circle of Trust Leadership Program September 2005 - December 2007
Metropolitan College of New York 2005 - 2007
Royal Health Care July 2001 - July 2004
Genesis 10 July 2000 - June 2002
Skills
Community Outreach, Research, Customer Service, Recruiting, Data Entry, Policy, Public Speaking, Human Resources, Event Planning, Social Media, Fundraising, Non-profits, Resume Writing, Program Development, Microsoft Office, Administrative Work
Education
MCNY 2005 — 2007
Associates of Arts, Human Services
Metropolitan College of New York 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Humanities/Humanistic Studies
Kaplan University
Bachelors, Psychology
Extended Home Care December 2012 - Present
Royal Health Care April 2004 - December 2012
Atlantis Health Plan 2001 - April 2004
Elderplan August 1996 - February 2001
Skills
Medical/Surgical, Health Insurance, Nursing Education, Telemetry, Home Care, EHR, Medical Billing, Health Education, Case Managment, Medicaid Managed Care, Health Policy, Acute Care, Nursing Management, Utilization Management, Healthcare Industry, Healthcare Consulting, Physicians, Medical Coding, Medical Records, Registered Nurses, Healthcare Information..., Wound Care, Emergency Room, Emergency Nursing, Marketing, Patient Advocacy, Case Management, Palliative Care, Revenue Cycle, JCAHO, Nursing Documentation, ICD-9, IV, Nursing, Direct Patient Care, Medication..., BCLS, Quality Improvement, Nursing Process, Utilization Review, Physician Relations
Education
Cochran School of Nursing 2010 — 2012
AAS, Registered Nursing/Registered Nurse
Royal Health Care 2003 - 2013
Skills
Medicaid, Healthcare, Healthcare Management, Health Insurance, Microsoft Excel, Medical Coding, Strategic Planning, Medicare, Health Policy, Managed Care, Hospitals, Insurance, HIPAA, Medicaid Managed Care, Data Analysis, HMO, Healthcare Industry, Call Centers, Team Building, Team Leadership
Education
CUNY Bronx Community College
Associate of Science (A.S.), Business Administration and Management, General
HCLC
Blossom and Birch Trading Company, LLC. February 2015 - Present
PhyCARE Solutions, Inc. August 2014 - January 2015
Stony Brook University Physicians-CPMP December 2004 - July 2014
Royal Health Care September 1998 - November 2004
Education
Saint Joseph's College 2010 — 2012
MBA, Health Care Management
Ithaca College 1982 — 1986
1986, Health Care Administration
West Islip High School
Royal Health Care August 2012 - Present
Royal Health Care September 2007 - August 2012
Vytra Health Plans July 2006 - September 2007
Vytra Health Plans (EmblemHealth) March 2004 - July 2006
Skills
Accounts Payable, Customer Service, Microsoft Excel, Fashion, Microsoft Word, Peachtree, Claims Handling, packaging
Education
Katherine Gibbs School 2002 — 2002
Certificate, General Office Occupations and Clerical Services
University of New Hampshire 1980 — 1982
Bachelor of Arts Degree
Curry College 1978 — 1980
Psychology
Integral Quality Care April 2014 - Present
Public Relations Society of America, Tampa Bay Chapter January 2014 - December 2014
Royal Health Care January 2014 - April 2014
Aetna May 2011 - December 2013
The Franciscan Center March 2010 - July 2011
St. Joseph's Hospitals Foundation June 2009 - December 2009
American Cancer Society March 2008 - February 2009
The Children's Home June 2005 - March 2008
Equifax/Certegy (now FIS) February 1995 - June 2005
Impact Advertising 1993 - 1995
Skills
Media Relations, Corporate Communications, Public Relations, Event Planning, Internal Communications, Editing, Strategic Communications, Leadership, Press Releases, Newsletters, Social Media, Crisis Communications, Fundraising, Marketing Communications, Public Speaking, Publicity, Nonprofits, Copywriting, Marketing Strategy, Marketing, Advertising, Publications, Communications Planning, Social Media Marketing, Non-profits, Community Development, Writing, Event Management, Management, Blogging, Social Networking, Strategic Planning, Community Outreach, Facebook, Email Marketing, Copy Editing, Speech Writing, Publishing, Communication Training
Education
University of Florida
B.S., Journalism
Royal Health Care 2009 - 2013
Triwest Healthcare Alliance June 2000 - December 2002
Skills
• Strong interpersonal,..., Highly organized, and..., • Worked over 20 years..., • Skilled leader and..., Computer Savvy..., Medical Terminology, Leadership, Healthcare, Medicine, Program Management, Software Documentation, Strategic Planning, Leadership Development, Training, Medicaid, Social Networking, Microsoft Excel, Team Building
Education
Lincoln University 1982 — 1985
Gen Studies, Business Administration and Management, General
Olney High School 1979 — 1982
High School Diploma, Business Administration and Management, General, B+
MJHS April 2013 - Present
Royal Health Care June 2003 - April 2013
Royal Health Care June 2005 - June 2007
Skills
Healthcare, Project Management, Process Improvement, Healthcare Management, HIPAA, Data Analysis, Business Analysis, Visio, Managed Care, Software Project..., Program Management, Microsoft Office, Microsoft Excel, Access, Microsoft Project, MySQL, Pegasys, Microsoft Word, PowerPoint, Risk Assessment, Risk Management, Quality Assurance, Quality Management, Human Resource..., Project Scope..., Configuration Management, Change Management, MS Project, Communications...
Education
SUNY Stony Brook 1999 — 2002
Applied Mathematics
North Babylon High School 1995 — 1999
Royal Health Care February 2015 - Present
Royal Health Care November 2013 - Present
Royal Health Care February 2012 - November 2013
Pier 1 Imports October 2012 - December 2012
Internal Revenue Service November 2010 - April 2012
Sachem Public Library April 2005 - February 2012
Skills
Research, Data Analysis, Microsoft Excel, Microsoft Office, Analysis, PowerPoint, Healthcare, Policy Analysis, Access, Data Entry, Process Improvement, Customer Service, Microsoft Word, Outlook, Event Planning, Social Media, Training, HIPAA, Facebook, Management, Quality Assurance, Community Outreach, Troubleshooting, Managed Care, Healthcare Management
Education
Ashford University 2007 — 2011
Bachelor's degree, History, 3.78
Ashford University 2007 — 2011
Bachelor's degree, History with a minor in Organizational Management
Sachem High School 1981 — 1983
Royal Health Care August 2014 - Present
Be Strong Bloomington March 2012 - May 2014
Pontiac Township High School January 2014 - April 2014
Illinois State University January 2012 - October 2013
Prime Finish Painting January 2013 - September 2013
Skills
English Literature, English grammar, Strength & Conditioning, College Football, Bilingual, Egyptian Arabic, Teaching Reading, Reading Comprehension, Teaching, Communication, Educational Technology, Tutoring, Curriculum Design, Curriculum Development, Classroom, Instructional Design
Education
Illinois State University 2010 — 2014
Bachelor of Arts (BA), English/Language Arts Teacher Education
Elmhurst College 2009 — 2010
1 year of full time college courses, English/Language Arts Teacher Education
Visiting Nurse Service of New York September 2013 - Present
Visiting Nurse Service of New York February 2013 - September 2013
Royal Health Care March 2012 - March 2013
UnitedHealthcare July 2009 - August 2011
Amerigroup Corporation 2007 - 2009
community premier plus 2004 - 2007
Skills
Direct Marketing, Medicare, Managed Care, Medicaid, Healthcare, Health Insurance, Provider Relations, Healthcare Management, Strategic Planning, Public Speaking, Insurance, Public Relations, Team Building, Leadership, Great Motivator, Mentoring New Hires, Marketing, Network Development, Hospitals, HIPAA, Program Management, Health Policy, Healthcare Industry, Healthcare Consulting, Recruiting, Employee Benefits, Data Analysis, Sales, Community Development, Project Planning, Healthcare Information..., Home Care, Physicians, Sales Operations, Software Documentation, Process Improvement, Physician Relations, Program Development, Management, Training, Policy, Credentialing, Disease Management, Long-term Care, Time Management, EMR, EHR, HMO, Utilization Management, Community Outreach
Education
University of Phoenix 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Sales and Marketing Management
POHS Institute 2013 — 2013
NYS Accident and Health License, Accident and Health
Walton High School 1995 — 1999
High School Diploma, Business Administration and Management, General
Royal Health Care June 2012 - Present
EmblemHealth January 2011 - October 2011
Skills
Data Entry, Healthcare, HIPAA, Administrative..., Outlook, Access, Healthcare Management, Medical Terminology, Microsoft Word, Microsoft Excel, Hospitals, Medical Billing, ICD-9, Training, Call Centers, Medical Coding, Administration, Healthcare Information..., Microsoft Office, Telephone Skills, Time Management, Office Management, Troubleshooting, Employee Benefits, Spreadsheets
Education
Farmingdale State University of New York 2009 — 2009
Medical Billing cert, Information Technology
Nassau Community College 2005 — 2007
Sociology
Healthix, Inc. January 2015 - Present
Spencer Cox Center for Health (formerly CCC) @ St. Luke's-Roosevelt Hospital June 2010 - December 2014
North Shore LIJ Health System November 2009 - 2010
Spencer Cox Center for Health @ St. Luke's-Roosevelt Hospital December 2006 - December 2009
Mount Sinai Health System (formerly Continuum Health Partners) August 2005 - December 2006
HIP June 2004 - August 2005
HIP June 2003 - June 2004
Baruch College (Financial Intergrity Ctr) 2003 - 2003
GNYHA 2002 - 2002
Royal Health Care 2000 - 2001
Skills
Healthcare Management, Healthcare, Healthcare IT, Access, Data Analysis, Informatics, Quality Management, Business Intelligence, Analytics, Healthcare Information..., Program Management, HIPAA, Strategic Planning, Analysis, EHR, Hospitals, Software Documentation, Insurance, Leadership, Training, Management, EMR, Team Building, Managed Care, Strategy, Policy, Quality Improvement, Healthcare Consulting, Clinical Research, Medicare, Process Improvement, Medicaid, Revenue Cycle, Healthcare Industry, Physicians, Health Policy, Practice Management, Physician Relations, Regulatory Affairs, Financial Planning, Performance Management, Project Management, Customer Service
Education
City University of New York-Baruch College - Zicklin School of Business 2001 — 2005
MBA, Management
Pace University 1993 — 1998
BS, Biology - Pre Med
Royal Health Care November 2012 - Present
amNewYork February 2008 - February 2012
Schenker of Canada February 2007 - December 2007
Govan Financial Services Inc. August 2006 - February 2007
GFR Promotions Inc. August 2006 - December 2006
AEON English Language Schools June 2004 - July 2006
Skills
Microsoft Office, Oracle Applications, Admarc, Essbase, QuickBooks, Microsoft Dynamics SL
Education
The George Washington University - School of Business 1998 — 2000
Masters in Tourism Administration, Sports Management
Ryerson University 1994 — 1998
Bachelor of Commerce (B.Com.), Tourism Management
Hertz October 2014 - Present
Duane Reade September 2013 - September 2014
Empire Adult DayCare April 2013 - July 2013
Royal Health Care August 2006 - August 2012
Royal Health Care August 2006 - August 2012
New York & Company March 2006 - August 2006
New York & Company March 2006 - August 2006
Boy Scouts of America February 2006 - June 2006
New York Housing Authority July 2005 - August 2005
Skills
Microsoft Word, Microsoft Excel, Access, PowerPoint, Fluent in Creole, Microsoft Office, Healthcare, Data Entry, Data Analysis, Leadership, Process Improvement, Customer Service, Management, Time Management, Outlook, Sales
Education
Berkeley College 2005 — 2009
Bachelor of Science Degree, Information Systems Management
Berkeley College-New York 2005 — 2009
Bachelor of Business Administration (BBA), Management Information Systems, General, 3.2
Saker ShopRites, Inc. August 2015 - Present
Financial Information Inc. July 2010 - August 2015
Bilkays Express Co. / Distribution Warehouse and Service Corp. October 2005 - April 2010
Royal Health Care June 2000 - October 2005
DialAmerica Marketing September 1994 - June 2000
The Disney Store September 1990 - June 1994
Walt Disney World August 1992 - January 1993
Skills
VB.NET, jQuery, HTML + CSS, JavaScript, SQL Server, SSIS, AJAX, ASP.NET, Access, Databases, HTML, Microsoft SQL Server, SQL, T-SQL, XML, Quality Assurance, Visual Basic, Management
Education
Rutgers, The State University of New Jersey-Newark 1993 — 1996
B.S., Marketing
Middlesex County College 1990 — 1993
Associate of Science, Business Administration
US Nonwovens February 2014 - Present
TKB Systems June 2013 - Present
Royal Health Care August 2012 - May 2013
3rd Alternative September 2009 - August 2012
Lake Grove School March 2007 - March 2008
Town of Islip March 2002 - August 2006
Skills
Windows XP Pro, Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, Active Directory..., Troubleshoot and..., Configure and deploy..., Install, & configure..., Group policy..., Install and configure..., Microsoft Exchange, Acronis True Image, Symantec Endpoint..., DHCP, Routers, Group Policy, Network Administration, Active Directory, Windows Server, Antivirus, Troubleshooting, Printers, DNS, Dell Computers, HP, Blogging, Microsoft Office, Internet Explorer, Remote Desktop, Servers, System Deployment, VPN, XP, System Administration, Technical Support, Operating Systems, Workstations, Help Desk Support, Computer Repair, Backup Exec, TCP/IP, Network Security, Software Installation, Laptops, Databases, Networking, VMware, Windows 8, Windows
Education
Chubb Institute 2001 — 2002
Diploma, Computer Networking/Repair
Syosset High School 1980 — 1984
Nassau Community College
UHS April 2015 - Present
Healthfirst July 2014 - March 2015
Healthfirst August 2009 - July 2014
Healthfirst March 2006 - August 2009
Royal Health Care 2004 - 2006
Skills
Data Analysis, Medicare, Medicaid, Healthcare Management, Healthcare, Program Management, Health Insurance, Managed Care, Business Analysis, Healthcare Information..., HIPAA, Hospitals, Management
Education
University of California, Los Angeles 1994 — 1998
BA, Sociology, Minor in Asian American Studies
University of Southern California
Master in Health Administration
Cook County North Shore Hospital & Care Center April 2014 - Present
Corner Medical June 2007 - January 2014
Royal Health Care January 2007 - April 2007
Midwest Medical Services May 2003 - January 2007
Solar Plastics, Inc. May 1998 - May 2003
Sunny Fresh Foods January 1996 - January 1998
McDonalds, Buffalo, MN January 1993 - June 1996
Skills
Healthcare, Medical Billing, Medical Coding, Customer Service, Invoicing, ICD-9, HIPAA, Microsoft Excel, Accounts Receivable, Medical Devices, Medicare, Medical Terminology
Education
North Hennepin Community College 2011 — 2013
Associates, Fine Arts
Buffalo Senior High 1992 — 1996
Diploma
Lake Superior College
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
North Shore-LIJ Health System July 2013 - Present
Royal Health Care January 2005 - June 2013
Royal Health Care January 2004 - January 2005
Vytra Health Care January 2003 - January 2004
Pinkerton Security January 2001 - January 2002
Hahn & Hessen LLP January 1997 - January 1999
Skills
Managed Care, Medicaid, Provider Relations, Medicare, Medical Coding, Healthcare Management, Network Development, Insurance, Claim, HIPAA, Health Policy, Healthcare, Data Analysis, Data Entry, Access, Health Insurance, Case Managment, Medical Terminology, System Administration, HMO, Healthcare Information..., Call Centers, Management, Invoicing, PPO, Lotus Notes, EMR, Process Improvement, Troubleshooting, Medical Billing, Healthcare Industry, Healthcare Consulting, Credentialing, Analysis, CPT, Hospitals, Revenue Cycle, Informatics, ICD-9, Utilization Management, EHR, Physicians, Disease Management, Quality Improvement, Medicaid Managed Care, Medical Records
Education
Johnson & Wales University
B.S, Criminal Justice
Brand Sonnenschine LLP January 2014 - Present
National Health Care Associates October 1999 - January 2014
National Health Care Associates 1999 - 2011
Royal Health Care 1998 - 1999
Centercare 1996 - 1998
Congress Financial Corp 1985 - 1986
Skills
Accounting, CPA, Auditing, Financial Analysis, General Ledger, Financial Reporting, Internal Controls, Finance, Tax
Education
Baruch College, City University of New York (CUNY) 1991 — 1995
MBA, Accounting
Machon Meir 1986 — 1987
none, Torah
New York University 1981 — 1985
bs, finance
New York University - Leonard N. Stern School of Business 1981 — 1985
BS, Finance
Midwood High School
ps 193
Royal Health Care June 2009 - Present
Columbia University Medical Center June 1998 - 2009
Kraft Foods / Polly-O Cheese August 1990 - February 1997
Skills
Informatics, HIPAA, Healthcare, Disaster Recovery, IT Management, Budgets, Contract Negotiation, Data Warehousing, Management, Project Management, Process Improvement, Healthcare Information..., EHR, Healthcare Management, Strategic Planning, Team Building, EMR, Data Center, Virtualization, VMware, Business Continuity, Leadership, Team Leadership, Information Technology, Project Planning, HL7, IT Service Management, SAS, Cisco Technologies, Security, Network Security, Hospitals, IT Executive Management, System Administration, Active Directory, Access, Microsoft Exchange, Microsoft SQL Server, Strategy, Software Documentation, Healthcare Consulting, Change Management, Healthcare Industry, Servers, Troubleshooting, Analysis, Data Analysis, Vendor Management, Program Management, Integration
Education
University of Karachi 1986 — 1991
B.Sc., Science, A
City University of New York-Queens College 1985 — 1988
Associate of Arts and Sciences (AAS), Computer Science, Theoretical and Mathematical Physics, A
The J Morris Group, LLC 2011 - Present
NYCHSRO\Medreview January 2007 - January 2012
Royal Health Care January 2004 - June 2007
Skills
Project Planning, Quality Auditing, HEDIS Project Management, Cost Containment Audits, Corporate Integrity..., QARR Audits and Project..., RFP Research and..., RADV Audit Services, Project Management, HEDIS, Corporate Law, Nursing, Customer Service, Home Care, Medicaid, Microsoft Excel, Integrity, Quality Management, Process Improvement, Continuous Improvement, Hospitals, Data Analysis, HIPAA, Healthcare Information..., Clinical Research, Program Development, Public Relations, RFP, Sales Management, Strategic Planning, EMR, Auditing, Risk Management, Software Documentation, Healthcare, Negotiation, Team Building, Change Management, Management, Public Speaking, Managed Care, New Business Development, Budgets, Utilization Management, NCQA, Health Insurance, Microsoft Word, Medicare, Microsoft Office, Healthcare Management
Education
Texas Woman's University 1983 — 1986
Master of Science, Health Administration
Karolinska institutet 1985 — 1985
Health Care Quality
Parkland Memorial Hospital 1984 — 1985
Administrative Resident, Hosptial Administration
West Texas A&M University 1977 — 1981
Bachelor of Science, Nursing
Innovative Mailing & Shipping Systems January 2006 - Present
Neopost NY NJ Metro 2006 - Present
Royal Health Care February 1999 - November 2004
Future Electronics 1997 - 1999
Skills
Customer Service, Outlook, Microsoft Word, Event Planning, Strategic Planning, Access, Leadership, Team Leadership, Microsoft Excel, Project Planning, Adobe Acrobat
Education
SUNY Empire State College 2006 — 2011
BA, Community Health & Human Services-Social Work
Suffolk County Community College 2000 — 2005
Associates Degree, Liberal Arts/Psychology
EmblemHealth July 2006 - Present
Royal Health Care July 2005 - June 2006
GHI April 2004 - July 2005
Skills
Public Speaking, Customer Service, Hospitals, Healthcare Information..., Home Care, Training, Account Management, Employee Benefits, Coaching, Public Health, Health Insurance, Medicaid, Insurance, Strategic Planning, Physicians, Marketing, Program Management, New Business Development, Marketing Strategy, Healthcare Consulting, Executive Management, Health Policy, Data Analysis, Physician Relations, Network Development, EHR, Provider Relations, Disease Management, Performance Improvement, Long-term Care, HIPAA, Process Improvement, EMR, Health Education, Case Managment, Utilization Management, Case Management, Credentialing, Nursing, Medical Terminology, Policy, Quality Improvement
Education
Bucks County Community College
John Jay College of Criminal Justice
Alpine Home Medical Equipment October 2004 - Present
Royal Health Care November 2000 - September 2004
USI Administrators January 1998 - November 2000
Skills
Spanish, Customer Service, Anzio Lite 12.5, Epaces Program
Education
Hofstra University 1991 — 1996
Bachelor of Business Administration, International Business and Marketing
Monsignor Scanlan High School 1987 — 1991
Citi September 1999 - May 2013
Flushing Bank August 2009 - July 2011
Royal Health Care May 2002 - July 2005
Skills
Banking, Credit, Retail Banking, Small Business Lending, Microsoft Excel, Team Building, Microsoft Word, Relationship Management, Customer Service, Cross Selling, Loans, Commercial Banking, Investments, New Business Development, Strategic Planning, Public Speaking, Cash Management
Education
Adelphi University 2007 — 2009
Bachelor of Science (BS), Business Management
Nassau Community College 2005 — 2007
Associate of Arts and Sciences (AAS), Hotel Management
Mount Sinai Health System January 2007 - Present
Royal Health Care April 2004 - January 2007
Education
Hofstra University 2006 — 2008
Master's degree, Health/Health Care Administration/Management
Queens College 2000 — 2005
Bachelor of Arts (B.A.), accounting and Economics
Healthfirst October 2013 - Present
Healthfirst June 2013 - October 2013
Royal Health Care March 2010 - May 2013
SUSAN RACKLEY ACCOUNTING October 2007 - 2013
Partners in Care November 2007 - July 2010
ESC August 2009 - October 2009
Skills
Microsoft Office; ICD9..., Research, QuickBooks, Accounting, HIPAA, Healthcare, Medical Terminology, Hospitals, Medicare, EMR, Filing, Data Entry, Health Policy, Managed Care, Medical Billing, CPT, Medical Coding, ICD-9, Healthcare Industry, Cpr Certified, Healthcare Information..., Case Management, Patient Safety, Health Education, Vital Signs, Spreadsheets, Elder Care, Acute Care, Patient Education
Education
Ashford University 2010 — 2011
Bachelor of Arts, Health Care Administration
University of Phoenix 2007 — 2010
Associates of Arts, Health Care Administration
Highlands Community College 2004 — 2006
Berkeley College May 2015 - Present
Nielsen Company August 2010 - January 2012
BNY Mellon December 2006 - January 2010
Royal Health Care December 2004 - December 2006
Skills
Digital Media, Nielsen Data, Data Analysis, Soundscan, Management, Digital Research, Call Centers, Business Relationship..., Investment Banking, Corporate Trust, Trusting Relationships, Manage Client..., Account Management, Team Management, Customer Service, Visual Merchandising, Merchandising, Training, Sales, Analytics, Employee Training, Performance Management, Securities, Business Analysis, Analysis, Customer Retention, Team Leadership, Project Management, Team Building, Microsoft Excel, New Business Development, Marketing Strategy, Microsoft Office, Teamwork, Business Development, Finance, Customer Satisfaction, Sales Management, Financial Analysis, Leadership Development, Budgets, Event Management, Event Planning
Education
Berkeley College 2001 — 2004
Bachelor of Business Administration (BBA), International Business
HealthSmart August 2015 - Present
Royal Health Care February 2015 - July 2015
Royal Health Care February 2014 - January 2015
Royal Health Care 2010 - January 2014
Royal Health Care 2006 - 2009
Royal Health Care August 2001 - 2005
Advanced Healthcare Resources June 2001 - July 2001
Royal Health Care July 1998 - May 2001
Skills
Managed Care, Healthcare, Project Coordination, Client Liaison, Process Improvement, Project Management, Healthcare Management, Medicare, HIPAA, Medicaid, Health Insurance, Data Analysis, Analysis, Management, Team Building, Health Policy, Training, Medical Billing, Healthcare Industry, Program Management, Healthcare Information..., System Administration, Access, Case Managment, Provider Relations, Troubleshooting, Quality Assurance, Claim, Databases, Performance Improvement, Leadership, Policy, Quality Improvement, Software Documentation, Visio, Revenue Cycle, Informatics, EMR
Education
Long Island University, C.W. Post Campus 1991 — 1995
BA, History
Aetna October 2014 - Present
Royal Health Care May 2011 - October 2014
Consulting September 2010 - May 2011
New York Presbyterian Hospital February 2008 - July 2010
Community Premier Plus August 1999 - February 2008
Penn Federal Savings Bank March 1999 - July 1999
CIGNA Healthcare December 1996 - February 1999
NatWest September 1994 - July 1996
Response August 1992 - June 1994
Millennium Financial March 1992 - July 1992
Skills
Accounting, Billing, Auditing, Budgeting, Managed Care, Financial Reporting, Accounts Receivable, Oversight, Cash, Health Insurance, Payroll, Process Improvement, Forecasting, Strategic Planning, Annual Reports, Payments, Analysis, Financial Analysis, Excel, Access, Planning, Supervisory Skills, Financial Management, General Ledger, Statistics, Medicare, Microsoft Excel, Medicaid, Accounts Payable, Revenue Cycle, Provider Relations, Budgets, Healthcare Industry, Healthcare Consulting, Health Policy, HMO, Medicaid Managed Care, HIPAA, Healthcare Management, Physicians, Credentialing, Disease Management, Medical Billing, Healthcare, Management, Finance, Healthcare Information..., Data Analysis, Leadership
Education
Villanova University 2010 — 2011
Six Sigma Certificate Program, Six Signma
Colorado State University 1983 — 1987
BS, Finance / Real Estate
Wheat Ridge High School 1980 — 1983
Royal Health Care December 2005 - Present
Swift & Company August 2005 - December 2005
Streffco Consultants, Inc. July 2005 - August 2005
Quovadx Inc. May 2002 - July 2005
Outlaw Technologies, LLC April 2000 - May 2002
CorrLogic Inc. August 1999 - April 2000
OppenheimerFunds September 1998 - August 1999
Exabyte January 1996 - September 1998
Skills
Microsoft SQL Server, Databases, Java, HTML, XML, Database Design, JavaScript, JSP, AJAX, Software Development, MySQL, CSS, JSF, Web Development, SQL, DB2, Oracle, VMware Player, Oracle VirtualBox, Hyper-V, Web Services, Visual C#, Visual Basic, Subversion, CVS
Education
Colorado State University-Global Campus 2011 — 2014
Bachelor of Science (B.S.), Information Technology
University of Northern Colorado 1989 — 1993
Math and Computer Science
royal health care April 2011 - January 2015
BERN LAW FIRM July 2008 - December 2008
Bank of New York March 2008 - July 2008
HAWKEYE LLC January 2007 - February 2008
PCF January 2004 - December 2006
Skills
Data Entry, Outlook, Lotus Notes, Microsoft Office, Customer Service, Microsoft Excel, Call Centers, Microsoft Word
Education
2008 — 2011
Bachelors, Criminal Justice
2007 — 2008
Associate, Criminal Justice
CAMPUS, formerly known as Katharine Gibbs
A.A.S, Criminal Justice
Bachelor Degree, Criminal Justice
Bachelor Degree, Criminal Justice
Royal Health care February 2015 - Present
National Catering Company May 2015 - August 2015
Manhattan Athletic Club January 2011 - January 2015
DHS February 2007 - May 2009
Liberty Healthcare January 2006 - February 2007
Human Resources Administration May 2001 - April 2006
Human Service Centers January 1999 - April 2001
Leisure Yachts January 1996 - March 2000
Bronx Criminal Court May 1994 - January 1996
Skills
Data Entry, Teamwork, Training, Access, Healthcare, Microsoft Works, Problem Solving, Administrative..., Excel, LexisNexis, Legal Support, Investigations, Communication Skills, Executive Coaching, Executive Management, Community Outreach, Time Management, PowerPoint, Microsoft Word, Marketing, Fundraising, Microsoft Office, Nonprofits, Sales, Management, Public Relations, Event Planning, Administration, Project Management, Microsoft Excel, Customer Service, Leadership, Social Media, Event Management, Interviews, Web Design, Public Speaking
Education
St.Johns University 1999 — 2001
B.A,, Criminal Justice/Police Science
Kingsborough Community College 1992 — 1993
associate, liberal arts
Manhattan Center For Science and MATH 1988 — 1990
High school Diploma, Math & Science
Healthfirst June 2013 - Present
Royal Health Care October 2005 - May 2013
Muzak July 2004 - October 2005
AmeriSouth Mortgage Co August 2003 - July 2004
Empire Blue Cross Blue Shield 1986 - 1997
Skills
COBOL, CICS, JCL, Endeavor, Microsoft Office, SQL, TSO, VSAM, SDLC, Healthcare, Business Analysis, Troubleshooting, Access, Healthcare Management
Education
Onondaga Community College
AA Degree, Mathematics/Science
State University of NY
BA, Computer Science
Frost & Sullivan January 2015 - Present
CVS Pharmacy August 2011 - January 2015
Stony Brook University Athletics May 2014 - August 2014
Stony Brook University August 2012 - May 2014
Wet Seal, Inc March 2008 - November 2011
Royal Health Care June 2009 - August 2011
Skills
Student Affairs, Data Entry, Organization, Event Planning, Student Development, Public Speaking, PowerPoint, Microsoft Office, Receptionist Duties, Organizing Meetings, Social Media, Leadership, Teamwork, Event Management, Training, Team Management, Marketing, Communication
Education
Stony Brook University 2011 — 2014
Bachelor of Arts (BA), Business Administration, Management and Operations
Stony Brook University 2011 — 2014
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
DeVry University December 2013 - Present
Keller Graduate School of Management September 2013 - Present
Berkeley College July 2007 - Present
Long Island Business Institute March 2008 - September 2009
Royal Health Care July 2004 - September 2007
Parkmed Eastern Woman's Center January 2001 - July 2004
Skills
Curriculum Development, Public Speaking, Financial Reporting, Instructional Design, Teachers, Tutoring, E-Learning, Microsoft Office
Education
Trident University International 2009 — 2015
Doctor of Philosophy (Ph.D.), Accounting and Finance
H&R Block Tax School 2014 — 2014
Professional Tax Preparer, Tax Law/Taxation
Keller Graduate School of Management of DeVry University 2006 — 2007
Master of Business Administration (MBA), Accounting and Business/Management
Berkeley College-New York 1999 — 2001
Bachelor's degree, Business Administration and Management, General
Forest Hills High School 1996 — 1999
High-school diploma
Great- West Financial/Fascore/New York City Deferred Compensation September 2014 - Present
Affinity Health Plan October 2012 - October 2013
Royal Health Care July 2009 - October 2012
Mary Ascione Catering November 2005 - December 2008
Skills
Data Entry, Agenda Development, Pegasys, CHP, Photoshop, Microsoft Office, Priority Management, Close Attention to..., Motivated self-starter, Organization &..., Health Insurance, Healthcare, HIPAA, Medicaid, Customer Service, Administrative..., Outstanding..., Access, Credentialing, Management, Medicare, Insurance, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Managed Care, Strategic Planning, Leadership
Education
Andrew Jackson University 2010 — 2010
Criminal Justice/Police Science
University of Phoenix 2009 — 2010
Health/Health Care Administration/Management
Starkey Mortgage September 2015 - Present
Self-Help October 2014 - September 2015
RMS October 2013 - October 2014
Accenture January 2013 - October 2013
DSS April 2010 - September 2012
Bank of America May 2011 - January 2012
Royal Health Care March 2009 - May 2011
Wells Fargo Home Mortgage September 2006 - May 2011
Royal Health Care January 2008 - April 2010
Skills
Customer Service, Banking, Management, Microsoft Office, Risk Management, Leadership, Project Management, Financial Analysis, Business Analysis, Sales, Credit, Strategic Planning, Individual Counselling, Team Leadership, Mortgage Lending, Public Speaking, Analysis, Team Building
Education
Manchester Community College 2007 — 2008
Psychology certificate in Human Services, Criminal Justice and Corrections
Capital region education and counsel 2004 — 2006
certificate, Human Development, Family Studies, and Related Services
Royal Health Care March 2014 - Present
TheChicagoFix September 2013 - May 2015
Karma Medspa and Wellness August 2013 - August 2014
Advanced Physicians January 2013 - July 2013
Advanced Physician Group September 2011 - December 2012
Skills
Time Management, Physical Therapy, Customer Service, Fitness, Rehabilitation, Pain Management, Sports Injuries, Sales, Sports Medicine, Nutrition, Nutritional Counseling, Wellness, Supplements, Spine, Clinical Nutrition, Healthcare, Customer Satisfaction, Cpr Certified, Treatment, Chiropractic, Prevention, Myofascial Release, Low Back Pain, Sciatica, Orthotics, CPR Certified
Education
National University of Health Sciences 2009 — 2012
Bachelor of Science (BS), Chiropractic, Graduated
National University of Health Sciences 2009 — 2012
Bachelors of Science, Biomedical Sciences
National University of Health Sciences 2006 — 2008
Bachelor's of Biomedical science
Moraine Valley Community College 2003 — 2005
Associates, Science
Healthfirst June 2013 - Present
Royal Health Care April 2011 - June 2013
Good Samaritan Hospital May 2002 - June 2010
Skills
Hospitals, Healthcare, BLS, Nursing, Critical Care, Inpatient, Medical/Surgical, ICU, Healthcare Management, EMR
Education
Adelphi University 1980 — 1984
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Adelphi University 1980 — 1984
BS in Nursing, Registered Nursing/Registered Nurse
Kronos August 2013 - Present
Healthfirst November 2007 - Present
Healthfirst Inc November 2007 - August 2013
MTS August 2004 - November 2007
MTS – Mer Telemanagement Solutions Ltd August 2004 - November 2007
Royal Health Care May 2001 - August 2004
Royal Health Care 2001 - 2004
Skills
Project Management, Business Analysis, SQL, Visio, Access, Software Documentation, Requirements Analysis, Vendor Management, Microsoft SQL Server, Process Improvement, Software Project..., Analysis, Data Warehousing, Requirements Gathering, Databases, Quality Assurance, Cross-functional Team..., Crystal Reports
Education
Rutgers Business School 2007 — 2010
Masters of Business Administration, Supply Chain Management & International Business
New Jersey Institute of Technology 1997 — 1999
B.Sc, Computer & Information Systems
Royal Health Care August 2012 - Present
Waldbaum's June 2005 - February 2013
Madison Square Garden October 2011 - December 2011
Skills
Customer Service, Merchandising, PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Facebook, Operations Management, Research, Social Networking, Sports Marketing, Retail, Inventory Management, Insurance, Cpr Certified, Employment Law, Legal Research, Legal Writing, Spreadsheets, Sports, Data Entry, Access, Data Analysis, Training, Analysis, Management, Social Media, Time Management, Team Building, Medicaid, Healthcare Industry, Managed Care, HIPAA, Health Policy, Healthcare Management, Claim, Medical Billing, Employee Benefits, Medicare, Health Insurance, Blogging, Event Planning, Marketing, Leadership
Education
Hofstra University 2007 — 2011
Bachelor of Business Administration, Legal Studies
East Islip High School 2004 — 2007
High School Degree
Catholic Home Care September 2015 - Present
Private Duty February 2011 - Present
Royal Health Care June 2013 - October 2014
Community Care Home Health Services September 2010 - 2011
Skills
CPR Certified, Cpr Certified, EMR, HIPAA, Healthcare, Healthcare Management, Home Care, Hospitals, Managed Care, Medicaid, Medical Terminology, Medical/Surgical, Nursing, Patient Safety
Education
Dialysis4Career, School of Hemodialysis 2011 — 2011
Certificate, Hemodialysis
Veeb Nassau County School of Practical Nursing 2008 — 2009
Certificate, Licensed Practical/Vocational Nurse
Royal Health Care February 2015 - Present
Royal Health care March 2007 - February 2015
Skills
Healthcare, Microsoft Excel, Access, Data Analysis, Managed Care
Education
Suffolk County Community College 2007 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Estee Lauder Aveda October 2014 - Present
New Vitality March 2013 - October 2014
Royal Health Care May 2012 - February 2013
Senior Helpers January 2012 - June 2012
Nettel Networks March 2011 - November 2011
Education
Suffolk County Community College 2012 — 2015
Associate of Arts and Sciences (AAS), Business marketing
The Manhattan Institute 2013 — 2013
certification, Medical Insurance Specialist/Medical Biller
Broadridge March 2013 - Present
MedSave USA December 2012 - January 2013
Royal Health Care November 2011 - July 2012
SUNY Oneonta August 2007 - May 2011
Dunkin Donuts June 2009 - October 2010
Skills
Human Osteology, Biological Anthropology, Microsoft Word, Microsoft Excel, Archaeology, Excavation, Field Work, Data Entry, Outlook, Anthropology, Museums, Access, PowerPoint, Customer Service
Education
University of Hawaii-West Oahu 2012 — 2012
Archeology
SUNY Oneonta 2007 — 2011
BA, Anthropology/Biology
Uniwersytet im. Adama Mickiewicza w Poznaniu 2009 — 2009
Human Osteology
Royal Health Care 2010 - June 2013
New York Presbyterian Hospital October 2008 - March 2009
EmblemHealth March 1996 - October 2008
Skills
Healthcare, Managed Care, Public Health, Program Development, Healthcare Management, Disease Management, Non-profits, Health Education, Community Outreach, Medicaid, Health Promotion, Hospitals, Leadership Initiatives, Building Leadership..., HIPAA, Customer-focused Service, Process Improvement..., Nonprofits, Program Evaluation, Clinical Research, Epidemiology, Community Health, Health Policy, HEDIS, Medicare, Provider Relations, Healthcare Industry, Healthcare Consulting, HMO, Physicians, Healthcare Information..., Policy, Network Development, Medicaid Managed Care, PPO, Informatics
Education
City University of New York-Hunter College 1996 — 2000
MPH, Public Health
HealthSmart 2015 - Present
Royal Health Care 2007 - 2014
Royal Health Care 2006 - 2007
Royal Health Care 2003 - 2006
Royal Health Care 2002 - 2003
Genesis HealthCare 2001 - 2002
Skills
Training, Analysis, Leadership, Insurance, Management, Microsoft Excel, Healthcare Industry, System Administration, Troubleshooting, Project Management, Medical Billing, Healthcare Reimbursement, Health Policy, Business Analysis, Customer Service, Managed Care, Microsoft Word, Team Leadership, ICD-9, Medicaid Managed Care, Medical Terminology, Quality Assurance, Claim, Policy, HMO, Healthcare Consulting, Physicians, Informatics, Outlook, Software Documentation, ICD-10, PPO, Business Objects, Medicaid, HIPAA, Healthcare, Healthcare Management, Hospitals, Data Analysis
Education
New York State Mental Health Law 2003 — 2003
Certification in Legal Guardianship, Article 81 of the Mental Health Law, Certified, Legal Guardianship Program
Towson University 1997 — 2001
Bachelor of Science (B.S.), Healthcare Management
Connetquot High School 1993 — 1997
Berkeley College June 2014 - Present
Royal Health Care July 2009 - Present
Royal Health Care July 2009 - November 2009
Berkeley College July 2008 - July 2009
Berkeley College January 2007 - July 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Checkpoint, ADP Payroll, SaaS HR, Employee Benefits, Insurance, Management, Recruiting, Employee Training, New Hire Orientations, Software Documentation, Human Resources, FMLA, Applicant Tracking..., Healthcare, Outlook, Access, Employee Relations, Interviews, Payroll
Education
Berkeley College
Bachelors of Arts Degree, Business Administration; Management
Avon September 2013 - Present
Heidi Vicino - self employed October 1993 - Present
Royal Health Care July 2009 - August 2011
Empire Blue Cross Blue Shield 2002 - 2007
Skills
Customer Service..., Healthcare, Healthcare Industry, Claims Handling, Provider Relations, Claims Review, PPO, Medicare/Medicaid..., Network Development, Web Site Production, Medicaid Managed Care, Medicare, Insurance, Credentialing, HIPAA
Education
NYIT Central Islip NY 1995 — 1996
Paralegal, Legal
New York Institute of Technology
Paralegal Certificate
Royal Health Care May 2014 - Present
Skills
VMware, Project Management, Windows Server, Microsoft Exchange, Backup Exec, HP Proliant, Arcserve, Symantec Backup, Symantec Endpoint..., Sonicwall, Barracuda Spam Firewall, LeftHand, Microsoft SQL Server, Autonomy iManage, Worldox, Citrix, Active Directory, Watchguard, 3Com NBX, VoIP, Enterprise Vault, Postini, iSCSI, MailMarshal, Dell PowerEdge Servers, Dell Switches, Dell Workstations, Ghost Imaging, vCenter Server, VMware Certified..., DNS, Servers, DHCP, VMware ESX, Hyper-V, SAN, Storage Area Networks, Blackberry Enterprise..., Networking, Virtualization, Citrix Metaframe, Group Policy, Disaster Recovery, VPN, vSphere, VMware Infrastructure, HP, NetApp, Microsoft Certified..., Data Center
Education
St. Joseph's College 1994 — 1997
B.S.
Suffolk County Community College 1992 — 1994
A.A
Gables Riches Inc. October 2014 - Present
A Joy Wallace Catering, Design & Special Events February 2012 - Present
Chad Allison Corp July 2009 - August 2011
Terra Networks September 2008 - June 2009
Royal Health Care August 2007 - December 2007
Delta Children's Products 2005 - 2007
Hotel Cristina Suites 1994 - 2002
Hotel Doral Beach 1991 - 1994
Skills
Real Estate Transactions, Customer Service, Training, Microsoft Office, Teamwork, Sales, Time Management, Program Management, Event Planning, Strategic Planning, Microsoft Word, Marketing Strategy, Social Media, Spanish, Event Management, Email Marketing, Research, Team Building, Inventory Management, PowerPoint, Customer Relations, Problem Solving, Administrative Support, Employee Relations, Human Resources, Promotions, Analysis, Administration, Salesforce.com, Sales Support, Market Research, Facebook, Competitive Analysis, English, Planning
Education
Baruch College, City University of New York (CUNY) 2006 — 2010
BBA, Entrepreneurship and Small Business Management
Instituto Universitario de Tecnologia Antonio Jose de Sucre 1991 — 1994
3 Years Degree - Associate, Hospitality Management
NYC Department of Design and Construction October 2008 - Present
Royal Health Care September 2006 - 2007
Hazen and Sawyer August 2000 - June 2006
Skills
Databases, MS Project, AutoCAD, Analysis, Project Planning, Microsoft Office, Data Analysis, Government, Surveying, Research, Visio, Database Design, Data Warehousing, Project Management, SharePoint, Software Documentation, SQL, Access, ArcGIS
Education
City University of New York-Hunter College 1996 — 2000
Bachelor of Arts (B.A.), Computer Science
MEDTRX - Financial Solutions for Healthcare Providers April 2010 - Present
MEDTRX - Financial Solutions for Healthcare Providers June 2006 - March 2010
Royal Health Care April 2004 - May 2006
A&E Television Networks October 1999 - April 2004
Ryan Community Health Network January 1996 - April 2004
Education
Boston University 1988 — 1992
BA, Philosophy
Greater New York City Area HR GeneralistQueens-Long Island Medical Group, P.C.2012 - 2013
Ambulatory Vascular Management, LLC (AV Care) 2011 - 2012
Argo International Corporation November 2008 - October 2009
Jefferson Wells June 2005 - January 2008
Royal Health Care 2003 - 2005
Juvenile Diabetes Research Foundation 2002 - 2003
Vigilante.com 2001 - 2002
Mill-Max Mfg Corp 1998 - 2001
Health Management Systems & HHL Financial Services 1995 - 1998
HHL Financial Services, Inc. / Health Management Systems, Inc. 1995 - 1998
Skills
Employee Relations, Employee Engagement, Recruiting, Human Resources, Personnel Management, Strategy, Temporary Placement, Onboarding, HRIS, Deferred Compensation, Employee Benefits, Training, Talent Management, Talent Acquisition, Process Improvement, Leadership, Payroll, Strategic Planning, Coaching, Program Management, Management, Performance Management, Workforce Planning, Succession Planning, Applicant Tracking..., College Recruiting, Sourcing, Organizational..., HR Consulting, Benefits Administration, HR Policies, Interviews, Organizational Design, Employment Law, Technical Recruiting, Change Management, Hiring, Organizational..., Employer Branding, Career Development
Education
New York Institute of Technology 1979 — 1981
BS, Business Administration/Management
DBooks July 2012 - October 2013
Royal Health Care October 2008 - September 2009
Royal Health Care May 2004 - October 2008
Schervier Nursing Care Center December 2000 - April 2004
Skills
Managed Care, Medicare, Human Resources, Medicaid, Software Documentation, Hospitals, Management, Analysis, Customer Service
Education
City University of New York-Baruch College 2011 — 2014
Bachelor of Business Administration (BBA)
College of Mount Saint Vincent 1996 — 2001
Celgene July 2014 - Present
Consultant, Sanofi- Aventis October 2010 - Present
Pfizer, Inc November 2005 - December 2010
Pfizer, Inc January 2004 - November 2005
Royal Health Care December 2001 - March 2003
Hospital for Joint Diseases January 1998 - June 2001
Private Healthcare Systems August 1994 - March 1998
Education
Hofstra University
Master of Arts, Health Administration
Ithaca College
Bachelor of Arts, Sociology
Royal Health Care April 2012 - Present
The Hudson Hotel 2000 - 2004
The Stanhope Hotel 1984 - 1988
Skills
ADP Payroll, Payroll, Microsoft Excel, Microsoft Word, Outlook, Employee Relations, Human Resources, Recruiting, Microsoft Office, PowerPoint, Customer Service, Accounting, Budgets, HRIS, Project Planning
Education
University of North Carolina at Pembroke 1977 — 1977
Bachelor of Arts (B.A.), US History
University of North Carolina at Chapel Hill 1973 — 1977
Bachelor of Arts (B.A.), US History
University of North Carolina at Chapel Hill 1973 — 1977
BA, US History
University of North Carolina at Chapel Hill 1973 — 1977
BA, US History
University of North Carolina at Chapel Hill 1973 — 1977
Bachelor of Arts (BA), US History & Political Science
University of North Carolina at Greensboro 1972 — 1977
College Prep Upward Bound
Page High 1971 — 1974
High School Diploma
Smith Sr. High 1970 — 1974
Royal Health Care April 2006 - Present
ILS / Royal Health Care April 2005 - Present
Skills
Microsoft Office, Provider Relations, Managed Care, Medicaid, Data Analysis, Healthcare Management, Case Managment, Credentialing, Healthcare, Medicare, HMO, Process Improvement, HIPAA, Health Policy, Healthcare Industry, Health Insurance, Healthcare Information..., Medical Records, Access, Disease Management, Physicians, Network Development, Physician Relations, Medical Billing, Healthcare Consulting, Medical Coding, EMR, Hospitals, Revenue Cycle, EHR, Home Care, Medical Terminology
Education
St. Clair College 1974 — 1977
Bachelor of Arts (B.A.), Advertising & Marketing
WellCare April 2005 - Present
HealthCare Partners 2005 - 2005
Royal Health Care 1999 - 2004
United Healthcare 1995 - 1999
Education
Fordham Gabelli School of Business
MBA
Fordham University
BA
Gentiva Health Services July 2011 - Present
Royal Health Care June 2004 - 2011
General Motors Acceptance Corporation September 1987 - June 2004
Skills
Call Centers, Management, Process Improvement, Healthcare, Payroll, Insurance, Managed Care, Medicare, Employee Benefits, HIPAA, Health Insurance, Provider Relations, Customer Service, Access, Team Building, Software Documentation, Training, Sales, Program Management, Project Management, Data Analysis, Analysis, Healthcare Industry, Healthcare Consulting, Leadership, Healthcare Management, Healthcare Information..., Payroll Processing, Automotive Finance, Collections Management
Education
State University of New York College of Agriculture and Technology at Cobleskill
New York City Department of Information Technology & Telecommunications April 2013 - Present
Royal Health Care October 2006 - March 2013
United Health Care October 2000 - July 2006
Visiting Nurse Service of New York January 1999 - October 2000
Group Health Incorporated August 1996 - December 1998
Long Island Jewish Medical Center November 1987 - July 1996
New York City Department of Health January 1988 - May 1988
New York City Department of Health and Mental Hygiene August 1984 - November 1987
Ayerst Laboratories May 1981 - August 1984
Skills
SQL Server, SAS, JavaScript, Programming, Testing, Access, Troubleshooting, Data Analysis, Excel, Healthcare, Microsoft Office, Word, JCL, ETL, Microsoft Excel, Microsoft SQL Server, Microsoft Word, Databases, SAS programming, Data Warehousing, SQL, HTML, Predictive Analytics, Software Documentation, Analysis, Data Management, Unix, COBOL, Oracle, Quality Assurance, Software Development, Visio, Program Management, Data Mining, Business Analysis, Business Intelligence, SDLC, Business Objects, VSAM, HIPAA, Cognos, Security, Healthcare Information..., Healthcare Industry, Medicaid, Requirements Analysis, TSO, Management, Data Modeling, Systems Analysis
Education
City University of New York City College 1975 — 1980
Bachelor of Science (BS), Biology, General
Jamaica H.S 1972 — 1975
Regular/General High School/Secondary Diploma Program
HealthSmart January 2015 - Present
Royal Health Care March 2003 - December 2014
Empire Blue Cross Blue Shield 1995 - 2003
Skills
Client implementation..., Identification and..., Root Cause Analysis, Familiar with 5010..., Business Development, Customer Service, Problem Solving, Project Management, Process Improvement, Data Analysis, Analysis, Quality Assurance, Healthcare, Managed Care, Medicaid, Insurance, Provider Relations, Medicare, HEDIS, HIPAA, Disease Management, Health Insurance, Credentialing, Medical Billing, HMO, Health Policy, Healthcare Management, Healthcare Industry, Revenue Cycle, Healthcare Consulting, Employee Benefits, Utilization Management, SAS, Access
Education
Stony Brook University 1988 — 1990
Royal Health Care March 2004 - Present
Skills
Managed Care, Healthcare Management, Medicaid, Healthcare, Hospitals, Medicare, Data Analysis, Health Insurance, HIPAA, Healthcare Consulting, Health Policy, Call Centers, Access, Revenue Cycle, Medicine, ICD-9, Healthcare Industry, Analysis, Medical Records, Employee Benefits, Healthcare Information..., Performance Improvement, Process Improvement, Physicians, Microsoft Excel, Claim, EMR, Outlook, Case Managment, Medical Billing, Customer Service, Medical Terminology, HMO, Provider Relations, Utilization Management, Home Care, Benefits Administration, Insurance, Quality Assurance, Medical Coding, Credentialing
Education
City University of New York-Brooklyn College 1976 — 1980
Bachelor's degree, Speech-Language Pathology/Pathologist and Theatre
Healthfirst June 2013 - Present
Favorite Healthcare Staffing October 2008 - Present
Royal Health Care January 2011 - June 2013
Aetna March 2008 - June 2013
Skills
BLS, Healthcare, Home Care, Hospitals, Inpatient, Medical/Surgical, Nursing, EMR, Cpr Certified, Utilization Management, Medication..., Customer Service, Patient Education, Registered Nurses, Medicare, Managed Care, Health Education, HIPAA, Utilization Review, Direct Patient Care, Case Management, Disease Management, Nursing Care, Acute Care, Healthcare Management, Medical-Surgical, CPR Certified
Education
Gaston Community 2009 — 2013
AAS, LPN to RN, 3.55
Center for Allied Health & Nursing Education 2005 — 2006
LPN, Nursing
NYC Health and Hospitals Corporation - Central Office January 2008 - Present
Ephesus Seventh-Day Adventist Church October 1972 - Present
NYC Health and Hospitals Corporation - Harlem Hospital Center January 2005 - January 2008
Affinity Health Plan October 2002 - December 2004
Royal Health Care 1998 - 2001
Skills
Microsoft Word, Microsoft Excel, Outlook, Healthcare, Access, Data Entry, Healthcare Management, Database Administration, Insurance, PowerPoint, Process Improvement, Customer Service, Visio, Microsoft Office, Non-profits, Fundraising, Management, Budgets, Nonprofits
Education
University of Phoenix 2010 — 2011
MBA, Health Care Management
Monroe College 2002 — 2004
BBA, Computer Information Systems
Monroe College 1987 — 2000
AAS, Computer Science
Royal Health Care May 2013 - Present
Billing Service, Inc. November 2011 - May 2013
Royal Health Care 2009 - November 2011
Cigna International Expatriate Benefits 2007 - April 2009
PMA Insurance Group December 2006 - July 2007
AIG Life December 2005 - December 2006
Disability Management Services, Inc. April 2000 - December 2005
William T. Walsh, Jr., Esquire April 1995 - April 2000
Skills
Insurance, Claim, Employee Benefits, Health Insurance, Medicare, Analysis, Workers Compensation, Medicaid, Medical Billing, Policy, Management, Quality Assurance, Accounts Receivable, Leadership, Time Management, Disability Insurance, Auditing, Claims Handling, Finance, Liability, Change Management, Data Analysis, Healthcare, Microsoft Office, Process Improvement, Managed Care
Education
College of Our Lady of the Elms
Bachelor's Degree, Paralegal Studies, 3.60
Springfield Technical Community College
Associate's Degree, General Studies, 3.5
Snider Tire, Inc. July 2011 - Present
Royal Health Care September 2009 - July 2011
Marsh Furniture April 2007 - January 2009
ITWorx 2005 - 2006
Targetbase 1991 - 2005
Skills
Microsoft SQL Server, System Administration, Active Directory, DNS, VMware, Microsoft Exchange, Virtualization, Cluster, Networking
Education
The University of Texas at Dallas 1988 — 1990
BS, Computer Science
Royal Health Care June 2004 - Present
Center Care October 2002 - June 2004
Skills
Healthcare, Medicine, Healthcare Management, Managed Care, Medicaid, Healthcare Consulting
Education
The New School 1990 — 1992
MS, Medical Services Management
Fidelis Care New York December 2006 - Present
Fidelis Care New York March 2014 - April 2015
HealthCare Partners, IPA & MSO June 2013 - February 2014
UnitedHealth Group June 2005 - December 2006
Healthfirst October 2003 - June 2005
Cigna June 2000 - December 2002
Mount Sinai Beth Israel August 1998 - June 2000
Royal Health Care May 1997 - August 1998
Skills
Managed Care, Medicaid, Medicare, Health Insurance, Healthcare Management, Healthcare, Utilization Management, HIPAA, Disease Management, Provider Relations, Healthcare Information..., Insurance, HMO, Network Development, Process Improvement, Hospitals, Medicare/Medicaid..., Data Analysis, Health Policy, Business Analysis, Healthcare Industry, Health Economics, Healthcare Consulting, Pharmacy Benefit..., Quality Improvement, Healthcare Analytics
Education
Hofstra University 1996 — 1998
MHA, Health Care Administration
State University of New York College at Buffalo 1991 — 1996
Bachelor of Arts (B.A.), Health Services Administration
Xaverian High School 1987 — 1991
Royal Health Care, an ILS Company January 2015 - Present
Royal Health Care, an ILS Company January 2013 - Present
Royal Health Care July 2008 - Present
Royal Health Care, LLC July 2007 - June 2008
Royal Health Care, LLC November 2006 - June 2007
Royal Health Care, LLC February 2005 - November 2006
Royal Health Care, LLC April 2003 - February 2005
Empire Blue Cross/Blue Shield February 2000 - December 2002
Skills
Programming, Database Administration, Database Design, CMS, Proposal Writing, Access, Medicaid, Managed Care, Healthcare Management, Data Analysis, Operations Management, Project Management, Quality Assurance, Training, Management, System Administration, Analysis, Hospitals, Provider Relations, Troubleshooting, Program Management, Health Insurance, Medical Billing, Medicare, Healthcare, Customer Service, HIPAA, Healthcare Industry, Process Improvement, Healthcare Information..., Credentialing, EMR, Healthcare Consulting, Team Building, Network Development, Physician Relations, Insurance, Policy, Employee Benefits, Software Documentation, Call Centers, Physicians, HMO, EHR, Revenue Cycle, Performance Improvement
Education
New York Institute of Technology Central 1990 — 1998
Bachelor's, Interdisciplinary Arts
New Horizons Computer Training Center Westbury
New York Institute of Technology-Old Westbury
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Aud PC December 2010 - Present
Affinity Health Plan July 2010 - July 2011
Sprainbrook Hearing Aid Center October 2008 - May 2010
Micheal A Schumacher DPM September 2005 - October 2008
Soundview Healthcare Network CCDC March 2005 - September 2005
Orthonet a Division of United Health Care 2004 - 2005
HIP Health Plan January 2001 - January 2002
HealthFirst Health Plan January 1998 - January 2001
Royal Health Care January 1995 - January 1998
32 BJ Health Fund/ Empire BC/BS 1995 - 1998
Skills
Medical Billing, Credentialing, HIPAA, Medicare, Medicaid, Invoicing, Workers' Compensation..., ICD-9, CPT, HCFA, No-Fault, Medical Compliance, Compliance Management, Medical Coding, Healthcare, Healthcare Management, Medical Records, Physicians, Hospitals, Customer Service, Management, Managed Care, Training, Revenue Cycle, Insurance, Leadership, EHR, Practice Management, Healthcare Information..., Microsoft Excel, Outlook, Payroll
Education
Berkeley College 2009 — 2011
Bachelor's degree, Health/Health Care Administration/Management
Berkeley College 2008 — 2011
B.B.A/B.S, Health Care Administration/Medical Billing
Horizon Blue Cross Blue Shield of New Jersey January 2013 - Present
Royal Health Care July 2010 - January 2013
Royal Health Care September 2005 - June 2010
H&R Block December 2009 - April 2010
Panasonic Electric Works Asia Pte Ltd. September 2000 - April 2004
Skills
Business Analysis, Managed Care, Forecasting, Process Improvement, Business Strategy, Health Insurance, Data Analysis, Healthcare, Customer Service, Analysis, Team Leadership, Management, System Administration, Provider Relations, Healthcare Management, Access, Training, Health Policy, SAS, Quality Assurance, Hospitals, Troubleshooting, Medicaid, Strategic Planning, Medicare, Team Building, Project Management, Healthcare Industry, Databases, HIPAA, Leadership, Insurance, Microsoft Excel, Healthcare Information..., Account Management, Medical Billing, Call Centers, SAS programming, Revenue Cycle, Employee Benefits, Healthcare Consulting
Education
Mahatma Jyotiba Phule (MJP) Rohilkhand University 1998 — 2000
MBA, Marketing/Finance, 4.0
Bareilly College 1995 — 1998
Bachelor's degree, Zoology/Botany/Chemistry, 4.0
CompassRock Real Estate October 2014 - Present
Royal Health Care April 2007 - October 2014
Skills
Managed Care, Healthcare, Payroll, Microsoft Office, Customer Service, Outlook, Access, Microsoft Excel, Project Management, Microsoft Word, Process Improvement, PowerPoint, Data Analysis, Human Resources, Employee Benefits, Ad Hoc Reporting, Statistical Reporting, Web Design, MMA
Education
Molloy College 2002 — 2006
BS, Computer Information Systems
Royal Health Care October 2009 - Present
Columbia University Medical Center September 2008 - October 2009
Columbia University Medical Center September 2007 - August 2008
Columbia University Medical Center July 2000 - August 2007
Skills
Data Analysis, Visio, SQL, Data Warehousing, MySQL, JavaScript, Microsoft SQL Server, Active Directory, Databases, Linux, AJAX, Oracle, Unix, Perl, Java, Tomcat, Data Security, Eclipse, PL/SQL, .NET, Web Applications, Subversion, IIS, Visual Studio, Java Enterprise Edition, PHP, PostgreSQL, HTML, JBoss Application Server, Windows
Education
Moscow Aviation Institute (National Research University) 1984 — 1990
ms, Internal Aircraft systems
Keller Williams City Life November 2014 - Present
Royal Health Care January 2015 - June 2015
American National Standards Institute May 2009 - October 2014
Skills
Process Improvement, Project Management, Program Management, IT Strategy, Integration, Enterprise Architecture, Management, Standards Development, Strategy, Software Development, Cloud Computing, Enterprise Software, Leadership, Cross-functional Team..., Requirements Analysis, Strategic Planning
Education
Rutgers University-New Brunswick 1980 — 1984
B.A., Business/Corporate Communications
The George Washington University
M.A., International Relations and Affairs
IPRO January 2007 - Present
Royal Health Care August 2002 - January 2007
Royal Health Care 2002 - 2007
Skills
Healthcare Information..., Healthcare, Medicare, Process Improvement, Healthcare Consulting, Healthcare Industry, Medicaid, Managed Care
Education
Molloy College
Health/Health Care Administration/Management
Astor Services for Children & Families December 2011 - September 2012
Smart Systems LLC August 2009 - March 2012
Royal Health Care August 2007 - August 2009
Skills
Communication, Organization &..., Business Efficiency, Task Management, Advocacy, Customer Service, Supervising, Research, Multi Tasking, Microsoft Office, Executive Calendar..., Creative Writing, Administration, Payroll, Event Planning, Program Management, Medicaid, Policy
Education
Adelphi University 2010 — 2013
Masters of Social Work, Social Work, 3.6
The University of Texas at Arlington 2002 — 2006
Bachelors of Science, Kinesiology and Exercise Science, 3.0
Royal Health Care April 2004 - Present
FRR Recovery, Inc. January 1999 - April 2004
Center for Rehabilitation April 1993 - January 1999
Skills
Managed Care, Medicaid, Healthcare Management, Healthcare, Provider Relations, Medicare, Data Analysis, Access, Medicaid Managed Care, HIPAA, Medical Coding, Medical Records, Medical Billing
Education
Suffolk County Community College 1991 — 1993
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
Suffolk County Community College 1980 — 1982
Bachelor of Business Administration (B.B.A.), Accounting
Government Program Plans September 2010 - Present
Royal Health Care May 1998 - April 2011
Healthfirst February 1996 - May 1998
Education
Adelphi University
MBA, Business Management
Western New England University
BA, Liberal Arts
NYC Department of Education November 2014 - Present
Research Foundation of The City University of New York June 2013 - June 2014
Montefiore Medical Center 2014 - 2014
The Integer Group September 2010 - June 2012
Royal Health Care June 2004 - June 2010
Skills
Healthcare, Access, Data Analysis, Microsoft Office, Healthcare Information..., Customer Service, Managed Care, Medicare, Project Management, Microsoft Excel, Process Improvement, Healthcare Management, Hospitals, Microsoft Word, Sales, Strategic Planning, Human Resources, Software Documentation, Marketing, Outlook, Troubleshooting, Management
Education
City University of New York-Herbert H. Lehman College 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems
Technical Career Institutes 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Royal Health Care September 2013 - Present
Cablevision May 2001 - September 2013
Skills
Telecommunications, Vendor Management, Call Centers, Wireless, IP, Troubleshooting, Customer Satisfaction, Training, Customer Service, Networking
Education
University of Phoenix 2009 — 2012
Bachelor's Degree, Psychology, 3.9
Royal Health Care Claims ProcessorMagnaCare2013 - Present
Education
Fisk University 1988 — 1992
Bachelor of Science (BS), Financial Mnagement with minor Healthcare Administration
Continuum Health Partners October 2005 - Present
Royal Health Care October 2001 - October 2005
Northeast Health Systems October 1998 - October 2001
Montefiore Medical Center May 1997 - October 1998
The Reconstruction Home, Inc November 1995 - May 1997
Continuing Developmental Services, Inc February 1992 - July 1994
St. Joseph's House of Hospitality May 1991 - June 1992
Education
Cornell University
Masters, Health Services Administration
St. Lawrence University
Bachelor of Science, Psychology & Sociology Major
Healthfirst May 2014 - Present
Healthfirst August 2010 - Present
Healthfirst November 2008 - August 2010
OnPoint Partners February 2007 - November 2008
Royal Health Care 2006 - 2007
Education
Providence College 2002 — 2006
BS, Health Policy and Management
Morgan Stanley March 2015 - Present
Financial Industry Regulatory Authority January 2014 - March 2015
Financial Industry Regulatory Authority October 2011 - January 2014
Royal Health Care May 2010 - August 2010
State of New Jersey January 2010 - May 2010
Skills
Microsoft Office, Economics, Networking, Finance, Management, Outlook, Microsoft Excel, Research, PowerPoint, Microsoft Word, Customer Service, Project Management, Financial Markets, FINRA, NYSE, Stock Exchange, Equities, Compliance, Financial Services, Series 7, Trading, Equity Trading, Financial Regulation, OATS, Reg Sho, Trade Reporting, Fixed Income
Education
Rider University 2007 — 2011
B.A, Economics
Newfield High School 2003 — 2007
Advance Regents Diploma
Healthfirst June 2013 - Present
Royal Health Care March 2004 - May 2013
Aetna April 2001 - September 2002
Aetna July 1991 - April 2001
Skills
Provider Relations, Healthcare, Medical Coding, Health Insurance, Outlook, Medical Records, Healthcare Management, Medicaid, Claim, HIPAA, Customer Service
Education
University of North Carolina at Greensboro 1976 — 1980
Bachelor of Arts (BA), Psychology
Royal Health Care September 2002 - Present
Royal Health Care September 2002 - August 2004
Skills
Quality Assurance, Microsoft Excel, Healthcare, Data Analysis, Team Leadership, Training, Analysis, Software Documentation, Program Management, Microsoft Word, Team Building, Access, Analytical Skills, HIPAA, Marketing, Insurance Claims, Kofax digital scanning...
Education
University of Delhi
Master of Arts (MA), English Language and Literature/Letters
North Shore-LIJ Health System April 2013 - Present
Royal Health Care November 2008 - April 2013
The Walt Disney Company June 1996 - January 2007
Skills
Quality Assurance, HIPAA, Medicaid, Healthcare Management, Quality Management, Healthcare, Medicare, Managed Care, Hospitals, Software Documentation, Process Improvement, Healthcare Information..., Data Analysis, EMR, Access
Education
State University of New York College at Oneonta
Bachelor of Applied Science (B.A.Sc.), Business Economics
Royal Health Care August 2013 - Present
Royal Health Care October 2007 - 2013
Wellpoint / Empire Blue Cross Blue Shield June 1984 - June 2007
Skills
Health Insurance, Healthcare, Microsoft Access, Microsoft Excel, Medicare, Medicaid, HEDIS, QARR Reporting, Data Analysis, Process Quality..., Project Management, Outreach Coordination, SAS, HIPAA, Infomatics, Training, Quality Assurance, Provider Relations, Leadership, Health Policy, Program Management
Education
St. John's University 1980 — 1984
Bachelor of Science in Management, Minor in Finance
Royal Health Care March 2012 - April 2013
Royal Health Care 2003 - 2013
Bronx Lebanon Special Care Center – AIDS Center Program March 2010 - July 2012
Alternate Staffing February 2005 - April 2010
Skills
EKG, Phlebotomists, CPR Cer, Ambulatory, Vital Signs, Certified Nursing..., Communications, Client Service..., Confidental..., Patients Charts, Joint Commission...
Education
ABC Training Center
Phlebotomy Technician/Phlebotomist
CUNY Hostos Community College
Certificate of Nursing Assistant, Nursing Assisant
Neopost Metro January 2006 - Present
Royal Health Care January 1999 - November 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
State University of New York Empire State College 2006 — 2011
Bachelor of Arts (BA), Social Work
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
New York City Police Department January 2006 - Present
NYPD January 2006 - Present
OCS SECURITY June 2004 - December 2005
Royal Health Care December 2003 - May 2004
Education
Berkeley College
Associates, Applied Science; Paralegal Studies
Syracuse University
Child and Family Studies
Physicans Choice Laboratory Services October 2012 - Present
Royal Health Care April 2012 - October 2012
HealthMed PC February 2011 - April 2012
Middle Country Medical Care April 2010 - December 2010
The Long Island Laser Center for Vein Treatment January 2010 - December 2010
Federation of Organizations April 2006 - March 2009
Skills
Medical Coding, Medical Billing, Phlebotomy, Certified EKG Technician, certified medical..., Vital Signs, Customer Service, EMR, Venipuncture, Healthcare Management, Physicians, ICD-9, Cpr Certified, EKG, Surgery, Mental Health, CPT, Insurance, Medical Terminology, Employee Benefits, Training, HIPAA, Utilization Management, Laboratory, Credentialing, Medical Records, Invoicing, Healthcare, Medicare, Medicaid, EHR, Medisoft, Managed Care, Medicine, Healthcare Consulting, Physician Relations, ICD-9-CM, Medical Assisting, Medicare/Medicaid..., Healthcare Reimbursement, IDX, Medical Transcription, Healthcare Industry, Sterilization, HCPCS, Provider Relations, Appointment Scheduling, Medical Manager, Anatomy, Home Care
Education
Capella University 2013 — 2014
Bachelor of Science (B.S.), Business Healthcare Management Specialization
Suffolk County Community College 2002 — 2004
Associate of Arts (A.A.), Soical Sciences
US Navy September 2011 - Present
Royal Health Care May 2010 - September 2011
Skills
Navy, Military Experience, Military Operations, Force Protection, Military, Security Clearance, Weapons, DoD, Command, Military Training, Operational Planning, Intelligence Analysis
Education
Berkeley College
Bachelor of Business Administration (BBA), Business Administration and Management, General
EmblemHealth May 2001 - Present
Royal Health Care September 1998 - May 2001
Healthfirst June 1998 - September 1998
Skills
Strong Analytical Skills, Experienced in the..., Management skills, Leadership skills, Ability to perform well..., Ability to change focus..., Time management and..., Microsoft word, Excel..., Bilingual-English/Spanis..., Leadership, Management, Healthcare Management, Managed Care, Medicare, Health Insurance
Education
City University of New York-Herbert H. Lehman College 1994 — 1998
Bachelor's degree, Health Services Administration
Pontificia Universidad Católica Madre y Maestra 1980 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General