Royal Palm Hotel
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Royal Palm Hotel Employees
Hilton Miami Downtown July 2015 - Present
Hilton Miami Downtown May 2014 - June 2015
Acqualina Resort and Spa September 2008 - April 2014
Royal Palm Hotel 2006 - 2008
Skills
Resorts, Revenue Analysis, Hotels, Hospitality Management, Hospitality Industry, Micros, Hotel Management, Pre-opening, Property Management..., Front Office, Opera, Hospitality, Yield Management, Rooms Division, MICROS
Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Finance
The St. Regis Bal Harbour Resort January 2012 - Present
Royal Palm Hotel January 2003 - May 2011
Mandarin Oriental Miami October 2000 - January 2003
Skills
Customer Service, Hospitality, Microsoft Office, Hotels, Hospitality Industry, Microsoft Excel, Hospitality Management, Sales, Hotel Management, Food & Beverage, Pre-opening, Rooms Division, Front Office, MICROS
Education
Baruch College, City University of New York (CUNY)
YVE Hotel Miami (formerly b2 Miami) February 2013 - Present
Shelborne South Beach November 2012 - February 2013
Denihan Hospitality Group August 2011 - September 2012
Royal Palm Hotel August 2010 - August 2011
Skills
Pre-opening, Hospitality Management, Rooms Division, Hospitality Industry, Hotels, Resorts, Hotel Management, Micros, Property Management..., Revenue Analysis, Hospitality, Housekeeping, Housekeeping management, Opera, Renovation, Lodging, Yield Management, Banquets, Convention Services, Guest Service Management, Customer Satisfaction, Food & Beverage, Concierge Services, Hotel Booking, Opening Hotels, Guest Recovery, Reservation, Customer Service, Pre-opening experience, Rooms Division..., Training, Restaurants, Catering, Front Office, Fine Dining
Education
Miami Dade College 2005 — 2010
Mass Communication/Media Studies
Westin Lake Las Vegas Resort and Spa May 2014 - Present
Westin Lake Las Vegas Resort and Spa June 2013 - July 2014
Westin Diplomat Resort and Spa May 2010 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. August 2012 - September 2012
Royal Palm Hotel August 2008 - May 2010
Trump International Hotel™ Las Vegas January 2008 - August 2008
Mandalay Bay May 2006 - January 2008
Hyatt Regency Lake Las Vegas Resort and Spa September 2005 - May 2006
Hyatt Regency Lake Las Vegas Resort and Spa May 2005 - September 2005
Hyatt Regency Lake Las Vegas Resort and Spa December 2004 - May 2005
Skills
Front Office, Rooms Division, Guest Service, Guest Satisfaction, Hospitality Management, Housekeeping, Hospitality Industry, Customer Service, Customer Satisfaction, Pre-opening experience, Hospitality, Hotels, Concierge Services, Leadership, Resorts, Management, Hotel Management, Revenue Analysis, Micros, Property Management..., Yield Management, Guest Service Management, Opera, Food & Beverage, Pre-opening, Hotel Booking, Lodging, Fine Dining, Opening Hotels, Hotel Administration, Catering, Rooms Division..., Team Building, Team Management, MICROS
Education
California State University-Bakersfield 1992 — 1995
Physical Therapy/Therapist
damien memorial high school 1989 — 1992
Hilton Worldwide September 2013 - Present
South Beach Group Hotels May 2012 - January 2014
Trump International Beach Resort July 2011 - November 2011
Royal Palm Hotel June 2010 - May 2011
Royal Palm Hotel June 2007 - June 2010
Skills
Tourism, Making Connections, Organization, Customer Service, Concierge Services, Hospitality, Luxury, Spanish, Italian, Hotels, Hospitality Industry, Resorts, Opera, Fine Dining, Wine, Lodging, Open Table, Teamwork, Restaurants, Leisure, Customer Satisfaction, Hospitality Management, Micros, Guest Service Management, Front Office, OnQ, Leisure Travel, HotSOS, Cruises, Boutique Hotels, Wine Tasting, Property Management...
Education
Politecnico Gran Colombiano 1995 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Miami Dade College 2011 — 2012
Italiano I, II, Italian Studies
Ramada Plaza Marco Polo Beach Resort July 2012 - Present
Hyatt Place Miami Airport West February 2011 - July 2012
Wyndham Garden South Beach September 2010 - February 2011
Royal Palm Hotel August 2005 - July 2010
Skills
Hotels, Revenue Analysis, Yield Management, Front Office, Property Management..., Rooms Division, Sales Management, Hospitality Industry, Hospitality Management, Tourism, Forecasting, Hospitality, Sales, Resorts, OnQ, Hotel Management, Marketing Strategy, Budgets, Pre-opening, Trade Shows, Leadership, Marketing, Training, Hotel Booking, Convention Services
Education
Miami Dade College
Miami Beach Senior High
Ocean's Ten/ i Paparazzi/ The Tides Restaurant/Papagayo July 2007 - Present
King Of Sparklers 2010 - Present
Royal Palm Hotel March 2005 - May 2007
Skills
Hospitality Management, Managerial Finance, Restaurant Management, Advertising, Catering, Customer Service, Event Management, Event Planning, Food & Beverage, Front Office, Hospitality, Hospitality Industry, Hotel Management, Hotels, Marketing, Pre-opening, Resorts, Restaurants, Sales, Sales Management, Social Media Marketing, Food
Education
University of San Diego 2000 — 2002
Bachelor of Business Administration (BBA), Business/Commerce, General, 3.4
Secret Harbour Beach Resort September 2013 - Present
Sugar Bay Resort and Spa St. Thomas V.I June 2011 - June 2013
Royal Palm Hotel March 2006 - July 2011
Skills
Hospitality Industry, Resorts, Hospitality Management, Hotels, Hospitality, Hotel Management, Pre-opening, Banquets, Food & Beverage, Rooms Division, Front Office, Catering
Education
Madonna University 1976 — 1980
Bachelors, Criminalistics and Criminal Science
St. Regis Hotel January 2012 - Present
InterContinental Hotels Group August 2011 - December 2011
Royal Palm Hotel January 2003 - May 2011
Mandarin Oriental Miami Hotel October 2000 - January 2003
Loews Miami Beach Hotel January 1999 - October 2000
Delano Hotel November 1997 - October 2000
Education
Baruch College 1995 — 1997
2 years, Business Administration
Institute of Culinary Education March 2014 - Present
New York City College of Technology, City University of New York July 2013 - Present
Saks Fifth Avenue April 2014 - February 2015
Hersha Hospitality July 2013 - November 2013
The Peninsula New York December 2007 - June 2013
Mandarin Oriental, Washington DC July 2006 - November 2007
ClarkMorgan Ltd. September 2004 - June 2006
Royal Palm Hotel March 2002 - July 2004
The Peninsula New York February 2000 - February 2002
Skills
Hospitality Management, Hotels, Organizational..., Spanish, Mandarin, Hospitality, Hospitality Industry, Coaching, Employee Relations, Leadership Development, Front Office, Customer Service, Training, Rooms Division, Hotel Management, Management, Event Planning, Human Resources, Public Relations, Restaurants
Education
Florida International University 2003 — 2005
Master's Degree, Education, 3.8
Hotel Institute Montreux 1999 — 2000
Postgraduate Degree, Hospitality Sales & Marketing, 4.0
Vanderbilt University 1992 — 1996
Bachelor of Arts, Political Science
Shelborne Wyndham Grand June 2014 - Present
Hospitality Advance International LLC April 2014 - Present
RMC CRAFTPRO, LLC. October 2013 - March 2015
Britto Central September 2011 - September 2012
Miami Beach Resort & Spa July 2008 - September 2010
Fontainebleau Resort-Miami May 2005 - July 2008
Doral Golf Resort & Spa May 2001 - May 2005
Royal Palm Hotel May 2000 - May 2001
Biltmore- Coral Gables May 1997 - July 2000
Carlson Wagonlit Travel May 1995 - July 1997
Skills
Luxury Golf & Beach..., Art, Resorts, Visual Merchandising, Adobe Creative Suite, Luxury, Golf, Toursism, International Relations, Sales Management, International Sales, Marketing, Public Speaking, Online Marketing, Social Media, Leadership, Budgets, Spanish, Contract Negotiation, Hospitality, Tourism, Fine Art, Sales, New Business Development, Event Management, Marketing Strategy, Hotels, Illustrator, Event Planning, Retail, Public Relations, Customer Service, Advertising, InDesign, CRM, Interior Design, Graphic Design, Sales Operations, Strategic Planning, Recruiting, Brand Development, Leisure, Luxury Lifestyle, Microsoft Office, Hospitality Industry, Team Building, Photoshop, Photography, Trade Shows, Human Resources
Education
New York Institute of Technology-Old Westbury 1984 — 1990
Bs, Architecture
Coral Gables High School 1980 — 1984
Mac Media Inc February 2015 - Present
Arizona State University August 2013 - January 2015
Check-in for Good July 2012 - December 2013
Royal Palm Hotel November 2010 - April 2013
Skills
New Business Development, Customer Service, Apple Certified, Leadership, Communication, Small Business, Account Management, Network Design, Salesforce.com, CRM, Marketing Communications, Cloud Storage, Contract Negotiation, Information Technology, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Computer Hardware, Computer Repair
Education
Arizona State University 2013 — 2015
Bachelor of Science (BS), Business/Corporate Communications
Mesa Community College 2010 — 2013
Associate of Arts (A.A.), Business/Corporate Communications
Room Mate Hotels August 2015 - Present
Vintro Hotel & Kitchen April 2014 - August 2015
The Betsy Hotel July 2012 - April 2014
The Betsy Hotel December 2011 - July 2012
The Betsy Hotel February 2009 - December 2011
Royal Palm Hotel August 2010 - February 2011
The Language Exchange LLC May 2009 - January 2011
Azercell June 2006 - July 2007
Skills
Hospitality Management, Hotels, Front Office, Hospitality Industry, Hospitality, Resorts, Micros, Pre-opening, Revenue Analysis, Hotel Management, Property Management..., Opera, Restaurants, Yield Management, Tourism, Customer Service, Opening Hotels, Guest Service Management, Reservation, Guest Recovery, Concierge Services, Food & Beverage, Banquets, Catering, Budget Process, OnQ
Education
Michigan State University 2013 — 2014
Management Certificate in the Business of Hospitality, Hospitality Administration/Management
St. Thomas University School of Law 2007 — 2008
Master's, International Law
Baku State University 2002 — 2006
Bachelor, Oriental (Middle Eastern) Studies
Royal Palm Hotel March 2004 - Present
Education
2001 — 2005
Bachelor, Business Language
Shelborne Wyndham Grand South Beach May 2014 - Present
Casa Moderna Miami Hotel & Spa December 2012 - January 2014
Royal Palm Hotel January 2012 - April 2012
The Benjamin Hotel October 2009 - August 2011
Surrey Hotel March 2006 - September 2008
Surrey Hotel February 2004 - March 2006
Surrey Hotel February 2004 - May 2005
Surrey Hotel January 1999 - February 2004
Surrey Hotel February 1995 - February 1999
Skills
Hospitality, Customer Service, Concierge Services, Hotel Management, Front Office, Team Leadership, Training, Customer Satisfaction, Hotels, Tourism, Hospitality Industry, Hospitality Management, Rooms Division, Leadership, Management, Property Management..., Micros, Pre-opening
Education
Baruch College, City University of New York (CUNY) 1999 — 2003
B.B.A., Business Management
Miami Dade College
Spanish Conversation
PRIMA July 2013 - Present
Cypress August 2011 - July 2013
Contra Costa County School District June 2011 - September 2011
Royal Palm Hotel April 2010 - April 2011
Mount Diablo Unified School District June 2006 - June 2008
Skills
Customer Service, Hospitality, Education, Special Education, Communication Skills, Sports Coaching, Team-oriented, Learning Quickly, Big-picture Thinking
Education
University of Arizona 2005 — 2010
Bachelor's degree, Sociology, Business Minor