RRDonnelley Company
Industry: Printing company
DescriptionR.R. Donnelley is an American Fortune 500 integrated communications company that provides marketing and business communications, commercial printing, and related services. Its corporate headquarters are located in Chicago, Illinois, United States. Headquarters: Chicago, IL Customer service: 1 (800) 742-4455 CEO: Daniel L. Knotts (Oct 2016–) Subsidiaries: Consolidated Graphics, OfficeTiger LLC,
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RRDonnelley Employees
RR Donnelley July 2013 - Present
RR Donnelley August 2003 - July 2013
Rosemont, Il. January 1999 - August 2001
RRDonnelley September 1990 - January 1999
Skills
Image Manipulation, Layout, Catalogs, Brochures, Graphics, Pre-press, Creative Direction, Advertising, Graphic Design, Logo Design, Adobe Creative Suite, Adobe Acrobat, Digital Printing, QuarkXPress
Education
College of DuPage 1989 — 1991
Associate's Degree, Graphic Arts
College of DuPage 1988 — 1991
Associate's degree, Graphic Arts
RRDonnelley July 2008 - Present
Motorola July 2000 - July 2007
Skills
Process Improvement, Leadership Development, Microsoft Office, Customer Service, Team Building, Performance Management, Budgets, Vendor Management, Management, SAP, Employee Relations, Microsoft Excel, Training, Forecasting, Leadership, Microsoft Word, Sales, Public Speaking
Education
Motorola University
Purdue University
Bachelor, Business and Hospitality Administration
RR Donnelley September 2013 - Present
Specialty Printing July 2012 - September 2013
R.R.Donnelley 1989 - June 2012
Banta 1995 - 2008
Skills
Offset Printing, Print Management, Wide Format Printing, Color Management, Variable Data Printing, Pre-press, Bindery, Labels, Customer Service, Direct Mail, Proof, Ink, Press Checks, Print On Demand, Packaging, Catalogs, Flexo, Digital Printing, Print Production Process, Color Printing, Production Managment, Production Schedules, Large Format, Die Cutting, Preps
Education
Middlesex Community College 1979 — 1980
Buisiness Administration
Advance Tax solution February 2015 - Present
A&G Mobile Car Wash and Detailing June 2014 - Present
RRDonnelley November 2004 - October 2013
RR Donnelley October 2004 - October 2013
Scholastic Corporation at Jefferson Cit,y MO June 2002 - September 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Team Building, Customer Service, Public Speaking, Accounting, Marketing, Sales, Social Media, Time Management, Marketing Strategy, Training, Financial Accounting, Accounts Receivable, Payroll, Accounts Payable
Education
Columbia College 2006 — 2012
Bachelor of Applied Science (BASc), Accounting and Finance Services
Sangu High School 1990 — 1992
General studies Certificate
R.R.Donnelley 2014 - Present
Hallmark Services Corporation 2012 - 2013
Encompass 1 March 2010 - March 2012
Motorola Solutions February 1984 - March 2011
Skills
Talent Management, Employee Relations, Human Resources, Talent Acquisition, Recruiting, Performance Management, Onboarding, HRIS, Employee Benefits, Organizational..., Technical Recruiting, Training, Sourcing, Training and development, Employee Engagement, Management, Project Management, Workforce Planning, Succession Planning
Education
AIU 2010 — 2012
Master's degree, Human Resources Management/Personnel Administration, General
American InterContinental University 2009 — 2011
BBA, Marketing, 3.48
Joliet Junior College 2007 — 2009
Certificate, Human Resource
Girl Scout Council of Orange County 2009 - 2010
SDC Technologies, Inc. (Subsidiary of Mitsui Chemical) 2005 - 2008
RR Donnelley 1993 - 2004
R.R.Donnelley 1981 - 1993
Education
The Ohio State University Fisher College of Business
BS, Marketing
Scholastic April 2011 - Present
R.R.Donnelley November 2010 - May 2011
Bowne & Co. September 2009 - November 2010
Bowne August 2008 - September 2009
Bowne & Co. September 2006 - November 2007
Bowne September 2002 - June 2006
Bowne September 2000 - September 2002
British Telecom (BT) May 1998 - July 1999
Skills
Data Modeling, Business Analysis, Cross-functional Team..., Outsourcing, PMO, Database Administration, Sybase, Troubleshooting, Technical Writing, Project Management, Requirements Analysis, Disaster Recovery, PMP, Process Improvement, Integration, Enterprise Architecture, Management, Vendor Management, SDLC, Business Intelligence, Software Documentation, Software Development, CRM
Education
Scrum Alliance 2015 — 2015
Certified Scrum Master, Agile Management
Scaled Agile Academy 2014 — 2014
Certified SAFe Practitioner
Project Management Institute 2008 — 2008
PMP, Project Management
Stevens Institute of Technology 2006 — 2006
PM Certification, Project Management
Stevens Institute of Technology 2002 — 2006
MSIS, Information Management & Project Management
Bath Spa University 1996 — 2000
BSc, Computer Software Technology
Quad Graphics November 2013 - March 2015
RRDonnelley March 2001 - April 2012
RR Donnelley / Moore Wallace May 1999 - April 2001
Moore Wallace Business Communication Services March 1998 - May 1999
Moore Wallace – Business Forms March 1997 - March 1998
MassMutual Financial Group June 1978 - December 1995
Skills
Customer Service, Microsoft Excel, Microsoft Word, Project Management, Account Management, Inventory Management, Print Management, Long-term Customer..., Vendor Management, Management, Team Building, Digital Printing, Process Scheduler, Variable Data Printing, Project Planning, Analysis, Team Leadership, Customer Satisfaction, Business Process, Business Analysis, Change Management, Marketing
Education
Springfield Technical Community College
Associates, Business, Management, Marketing, and Related Support Services
Johnson Controls October 2013 - Present
Johnson Controls April 2013 - Present
Johnson Controls - Power Solutions April 2009 - Present
Amphenol TFC - Brazil June 2006 - April 2009
Amphenol TFC - Brazil August 2004 - June 2006
RRDonnelley September 2001 - July 2004
Skills
Financial Reporting, Accounting, Financial Control, Financial Planning, Tax, Forecasting, Budgeting, Cost Accounting, US GAAP, Financial Analysis, SOX, Pricing, Business Planning, Financial Management, Costing, Excel, Hyperion, Planning, P&L, Strategic Planning, SAP, General Ledger, Strategic Financial..., Sarbanes-Oxley Act, Hyperion Enterprise, Project Planning, Management, Managerial Finance, Accounts Receivable, Auditing, Internal Controls, Finance, Accounts Payable, Consolidation, Cash Flow, Variance Analysis, IFRS, Financial Forecasting, ERP, Financial Accounting, Sarbanes-Oxley, GAAP, Financial Modeling, Cash Management, Internal Audit, Leadership, Account Reconciliation, Process Improvement, Corporate Finance, Business Process...
Education
Fundação Getúlio Vargas 2006 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Universidade Estadual de Campinas 2003 — 2005
Universidade de São Paulo 1993 — 2000
Bachelor's degree, Accounting
Bandeirantes
Renew-Ability, Inc. October 2011 - Present
Diablo Valley College September 2009 - January 2012
Sun Microsystems, Inc. October 1996 - September 2009
Sun Microsystem 1996 - 2009
Sun Microsystems January 1999 - May 2006
Sun Microsystems 2005 - 2006
R.R.Donnelley 1994 - 1996
ModusLink 1994 - 1996
RR Donnelley 1980 - 1996
Skills
ECO / ECR BOM Creation, Oracle E-Business Suite, Microsoft Office, Product Management, Product Development, Six Sigma, PMP, ECO, Supply Chain, Management, Operations Management, Leadership, Software Project..., Energy, Inventory Management, Software Documentation, Testing, Strategic Planning, Budgets, ERP, Training, Business Process, Start-ups, Team Building, Manufacturing, Account Management, Data Analysis, Customer Service, Quality Assurance, Business Process..., CRM, Change Management, Strategy, Integration, Business Analysis, Business Development, Team Management, Integrated Marketing, Team Leadership, Cloud Computing, Oracle, Business Intelligence, Business Strategy, Salesforce.com, Outsourcing, Competitive Analysis, Enterprise Software, Program Management, Cross-functional Team..., Project Management
Education
Purdue University - Krannert School of Management 1978 — 1980
Master of Science, Public Policy & Public Finance
Purdue University 1974 — 1978
BA, General Management, Spanish
Hawaii Energy
Hawaii Energy
Universidad Autónoma de Madrid
Spanish Language Literature and Art History
Fabric Images, Inc. August 2014 - Present
RRDonnelley April 1999 - July 2014
American Color February 1992 - April 1999
Rebechini Studios, Inc. August 1991 - April 1992
Skills
Pre-press, QuarkXPress, Adobe Acrobat, Mac, Layout, Adobe Creative Suite, InDesign, Illustrator, Proof, Photoshop, Color Correction, Dye Sublimation
Education
University of Oregon 1986 — 1989
Bachelor of Science Degree in Fine & Applied Arts, Photography, Calligraphy, Lithography, Silkscreening, Papermaking, Drawing & Painting
Eastern Illinois University
GE Capital February 2015 - Present
RRDonnelley May 2014 - January 2015
GATX Corporation November 2011 - May 2014
Matson Logistics Inc. September 2005 - August 2011
Matson 2005 - 2011
Matson Integrated Logistics 2005 - 2011
Skills
Spring, CruiseControl, Weblogic, EJB, JBoss Application Server, SOAP, Struts, Oracle, Servlets, Tomcat, JSP, XSLT, SQL, Linux, UML
Education
Osmania University 1992 — 1994
Masters, Computer Science
OneKreate July 2014 - Present
KLH Designs April 2009 - Present
RRDonnelley September 2013 - July 2014
Creative Group (The Home Depot/RRD) November 2012 - September 2013
Leader Enterprises February 2011 - May 2012
Reed Construction Data February 2006 - April 2009
AutoPILOT Magazine February 2005 - January 2006
Metro Directories February 2003 - February 2005
Appen Newspapers May 2002 - February 2003
SCOTSMAN PRESS June 1998 - June 2002
Skills
QuarkXPress, InDesign, Mac, Photoshop, Illustrator, Layout, Pagemaker, Newspaper, Microsoft Word, Graphic Design, Graphics, Magazines, Publications, Editorial, Adobe Acrobat
Education
Onondaga Community College 1995 — 1998
Associates, Graphic Design/Journalism
g2 brand consulting 1990 - Present
Gangi Consulting 2000 - 2012
Kaleidoscope January 2010 - January 2011
Anthem World Wide 2008 - 2010
Mobium April 1991 - March 2007
RRDonnelley April 1997 - April 2002
Source/Inc. 1981 - 1991
Skills
Brand Management, Brand Architecture, Integrated Marketing, Creative Direction, Creative Strategy, Brand Development, Digital Marketing, Cross-functional Team..., Advertising, Digital Strategy, Strategy, Packaging, Product Development, Graphic Design, Marketing Communications, Corporate Branding, Marketing Strategy, FMCG, Interactive Marketing, Concept Development, Marketing, Corporate Identity, Direct Marketing, Positioning, Marketing Research, B2B Marketing, Online Marketing, Email Marketing, Design Strategy, Branding & Identity, Copywriting, Segmentation, Product Naming, Art Direction, Customer Insight, Design Thinking, Creative Problem Solving, Consumer Insight, Online Advertising, Brand Equity, Brand Implementation, Strategic Thinking, Logo Design, Brand Awareness, Experience Design, Direct Mail, Creative Briefs, Interactive Advertising, Relationship Marketing, Product Innovation
Education
Southern Illinois University, Carbondale 1968 — 1972
BS, Communications Design
Isobar August 2014 - Present
RRDonnelley 2006 - June 2014
Glowie Communications 2002 - 2005
Harvard University 2001 - 2002
QuickBuy Inc. 1998 - 2001
Skills
Perl, MySQL, Python, Java, Oracle, XSLT, PHP, XML, Linux, HTML, Unix, Web Services, Databases, CSS, Web Applications, Operating Systems, Eclipse, Programming, Integration, Shell Scripting, Subversion
Education
Northeastern University 1995 — 1997
Computer Science
No Company June 2007 - Present
Intuit June 2003 - June 2007
Intuit July 2002 - March 2004
Intuit April 1999 - July 2001
Intuit February 1997 - June 1999
R.R.Donnelley 1986 - 1993
R.R. Donnelley and Sons 1986 - 1993
Education
Stanford University 1982 — 1986
Bachelor's degree, International Relations, Soviet/US
RRDonnelley 2013 - Present
RR Donnelley Response Marketing Services January 2006 - 2013
Banta Corporation April 1999 - January 2006
Scoville Press April 1990 - April 1999
Quebecor World April 1980 - April 1990
Taylor McCaskill & Co , CPA's January 1973 - April 1980
Skills
Direct Mail, Variable Data Printing, Direct Marketing, Offset Printing, Print Management, Print On Demand, Digital Printing, Wide Format Printing, Pre-press, Strategy, Business Development, Color Management, Labels, Catalogs, Corporate Gifts, Packaging, Multi-channel Marketing
Education
University of St. Thomas 1981 — 1984
MBA, Business Mangement
Minnesota State University, Mankato 1968 — 1972
BS, Accounting
Consultant November 2012 - Present
RRDonnelley 2007 - Present
Education
Purdue University Calumet 1989 — 2002
Dorfman Pacific October 2009 - Present
R.R.Donnelley February 2007 - February 2008
Meryn's Corporation April 2000 - January 2008
Skills
Creative Direction, Photography, Integrated Marketing, Art Direction, Logo Design, Adobe Creative Suite, Management, Marketing, Trade Shows, Web Design, Art, Brand Development, Adobe Acrobat, Catalogs, Graphic Design, Graphics, Corporate Identity, Advertising, Layout
Education
Eastern Michigan University
Bachelor of Fine Arts, Fine and Studio Arts
University of Detroit Mercy
Professional Studies, Print Production
Guideposts Magazine June 2006 - Present
Guideposts 2006 - Present
Adirondack Direct September 2005 - June 2006
Finlay Fine Jewelry January 2005 - August 2005
RRDonnelley August 1977 - December 2002
Redcats USA August 1977 - December 2002
Brylane 1977 - 2002
Lane Bryant (now Redcats) 1977 - 2002
Skills
Direct Mail, Catalogs, E-commerce, Multi-channel Marketing, Pre-press, Graphic Design, Advertising, Direct Marketing, Marketing Management, Budgets, Marketing, B2B, Publishing, Print Management, Offset Printing, Social Media Marketing, Strategic Planning, Books, Brochures, Print
Education
Kent State University 1973 — 1975
"BS", Advertising
Kent State University 1971 — 1975
Bachelor of Science, Advertising
Cathedral Latin School 1967 — 1971
General
RRDonnelley February 2008 - Present
Digicolor December 2003 - February 2008
Education
San Diego State University-California State University 1985 — 1989
RRDonnelley January 1999 - Present
Skills
Adobe Creative Suite, Art Direction, Brochures, Catalogs, Direct Mail, Graphic Design, Illustrator, InDesign, Layout, Logo Design, Packaging, Photography, Typography, Mac
Education
University of Illinois at Chicago 1988 — 1992
Elgin Community College 2005 — 2006
massge therapy
RR Donnelley Prepress SpecialistAnthology Inc., an RR Donnelly Company2008 - Present
RRDonnelley 2008 - 2008
RR Donnelley Company 2008 - 2008
RR Donnelley - Jefferson City 2008 - 2008
RR Donnelley company 2008 - 2008
Education
Harper College
r.r.donnelley Major Account ManagerRR Donnelley1989 - Present
Education
Lake Forest College 1980 — 1984
RRDonnelley
Skills
Creative Direction, Direct Mail, Art Direction, Advertising, Pre-press, Integrated Marketing, Creative Strategy, Brand Development, Graphic Design, Adobe Creative Suite, Direct Marketing, Catalogs, Logo Design, Packaging, Graphics, QuarkXPress, Interactive Advertising, Interactive Marketing, Account Management, Print Management, Digital Printing, Online Advertising
Education
Pennsylvania State University
RRDonnelley Sr. Acct. DirectorRR Donnelley1986 - Present
Education
University of Maryland College Park
Karen Gestautas June 2011 - Present
Winston Brands, Inc. February 2011 - June 2011
Personal Creations 2007 - February 2011
RRDonnelley 2003 - 2007
Spiegel 1998 - 2002
Spiegel Catalog 1990 - 1998
Skills
Catalogs, QuarkXPress, Email Marketing, Adobe Creative Suite, Creative Writing, Copywriting, Copy Editing, Product Development, Consultation, Archive Management, Photo Art Direction, Art Direction, Environmental..., Portraits, Asset Management, Asset Managment, Photography, Advertising, Archives, Creative Direction, Brochures, SEO, Photoshop, Marketing Communications, Creative Strategy, InDesign, Mac, Concept Development, Direct Mail, Online Advertising, Logo Design, Graphic Design, Layout, Illustrator, E-commerce, Merchandising, Brand Development, Online Marketing, Integrated Marketing, Interactive Marketing, Strategy, Multi-channel Marketing, Brand Management, Web Analytics, Digital Marketing, Database Marketing, User Experience, Customer Acquisition, Affiliate Marketing, Newsletters
Education
Saint Xavier University 1976 — 1981
BA, Fine Arts/Psychology
Lourdes High School
PaR Systems November 2014 - Present
Merrill Corporation May 1991 - November 2014
R.R.Donnelley April 1989 - May 1991
S.D. Warren January 1987 - April 1989
Skills
Strategy, Marketing, Mergers & Acquisitions, Product Management, Sales Management, Salesforce.com, Leadership, Business Development, Strategic Partnerships, Sales
Education
Harvard Business School 1997 — 1998
Executive Education, The General Management Program
Western Michigan University 1982 — 1986
Bachelor of Science (BS), Manufacturing administration
RR.Donnelley July 1999 - Present
Ameritech June 1997 - July 1999
Lancer Telecom November 1994 - May 1997
Skills
Firewalls, Troubleshooting, WAN, Cisco Technologies, Network Security, Network Administration, Disaster Recovery, VMware, Data Center, Vendor Management, Networking, Servers, Solaris, VPN, Unix, IT Operations
Education
Karachi University 1978 — 1980
M.Sc, Applied Physics (Telecom & Electronics)
Karachi University 1976 — 1978
B. Sc, Physics, Mathematics
RR Donnelley 2003 - 2011
R.R.Donnelley 1989 - 2011
Skills
Print Management, Wide Format Printing, Offset Printing, Packaging, Continuous Improvement, Variable Data Printing, Color Management, Pre-press, Strategic Planning, Digital Printing, Lean Manufacturing
Education
Purdue University 1970 — 1975
BSME, Mechanical Engineering
RRDonnelley 1990 - Present
Skills
System Administration, Network Administration, Virtualization, Cross-functional Team..., Cisco Technologies, DHCP, Wide Format Printing, Direct Marketing, Integration, Servers, Sales, Marketing Communications, Windows Server, ITIL, B2B, CRM, QuarkXPress, Outsourcing, Adobe Creative Suite, Print Management, Leadership, Team Leadership, Sales Process, Digital Printing, Active Directory, New Business Development, Technical Support
Education
Eastern Kentucky University 1983 — 1988
RRDonnelley July 1985 - Present
Moore North America July 2002 - January 2006
Moore North America July 1985 - July 2002
14 WFIE 1983 - 1984
Southern Illinois University 1982 - 1983
Skills
IT Service Management, Windows, Technical Support, Troubleshooting, Active Directory, XP, Windows Server, Project Management, ITIL, VMware, Printers, IT Management, System Administration, Disaster Recovery, Windows 7, VMware ESX, DHCP, Microsoft Exchange, IT Operations, HP, System Deployment, Server Administration, Laptops, Citrix, Servers, Computer Hardware, DNS, Hardware, Operating Systems, Windows XP
Education
Southern Illinois University, Carbondale 1982 — 1983
BA, Scientific Illustration and Advertising Illustration
University of Illinois at Urbana-Champaign 1979 — 1982
AS, Medical and Scientific Illustration
RRDonnelley 1989 - Present
RRDonnelley December 1989 - 1991
Skills
Pre-press, Digital Imaging, Catalogs, Advertising, Print Management, Digital Printing, Offset Printing, Direct Mail, Graphic Design, Variable Data Printing, Digital Asset Management, Color Management, Packaging, Direct Marketing, Mac, Microsoft Office, Account Management, Adobe Creative Suite
Education
St. Norbert College 1983 — 1987
BA, English
Richmond College London
RR Donnelley September 2007 - Present
RR Donnelley February 2000 - September 2007
RRDonnelley May 1994 - August 1999
Communicolor / RRD Direct / RR Donnelley 1990 - 1994
Education
Franklin University 1983 — 1985
Bachelors, Business Management
Specialty Print Communications March 2011 - Present
R.R.Donnelley 2007 - 2011
Banta Direct Marketing Group 1998 - 2007
Skills
Marketing, Direct Marketing, Direct Mail, Print Management, Variable Data Printing, Selling, Print On Demand, Color Management, Digital Printing, Offset Printing, Pre-press, Wide Format Printing, B2B, Bindery, Account Management, Sales
Education
Bethany College 1973 — 1977
Coventry Health Care November 2010 - Present
RRDonnelley March 2008 - June 2010
Education
Shivaji University 1994 — 1997
MCA, computer application
Kendriya Vidyalaya 1980 — 1989
Cartridge World Tucson November 2004 - Present
Hallmark Cards 2002 - 2004
CoolSavings.com 2000 - 2002
R.R. Donnelley & Sons 1999 - 2000
R.R.Donnelley 1998 - 1999
R.R.Donnelley 1996 - 1998
R.R.Donnelley & Sons 1995 - 1997
Metromail Corporation 1993 - 1995
Computerized Marketing Technologies 1990 - 1993
Computerized Marketing Technologies 1988 - 1990
Skills
Franchising, Small Business, Retail, B2B, Selling, Start-ups, Entrepreneurship, Sales Management, Marketing Strategy, Team Building, Sales, New Business Development, Franchise Consulting, Advertising, Online Advertising, Public Speaking, Sales Process, Marketing, Business Planning, Business Development, Social Media Marketing, Coaching, Negotiation, Budgets, Direct Sales, Account Management, Email Marketing, Online Marketing
Education
Thunderbird School of Global Management 1982 — 1983
MBA, Finance
University of Oregon 1976 — 1981
Bachelor, Marketing, International Studies
Hallmark Data Systems August 2014 - Present
Hallmark Data Systems April 2014 - Present
RRDonnelley September 1989 - February 2014
Skills
Java Development, Release Management, SQL/Plus, Relational Databases, Unix Tool Set, RESTful WebServices, Spring Framework
Education
Southern Illinois University, Carbondale 1975 — 1979
Computer Science
R.R.Donnelley April 1984 - Present
Skills
Asst. Pressman,..., Digital Photography, digital pre-press, Pre-press, Offset Printing, Color Management, Print Management, Wide Format Printing, Graphic Design, Graphics, Catalogs, Variable Data Printing, Adobe Creative Suite, Layout, Graphic Arts
Education
Joliet Junior College 2009 — 2010
Munster High School 1978 — 1981
New Lenox Machine Co. Inc. February 2014 - Present
R.R.Donnelley July 1975 - January 2014
Skills
Machining parts,..., Printing Press..., Customer Service, Process Improvement, Account Management, Management, Operations Management, Project Management, New Business Development, Strategic Planning, Sales Management, Sales, Team Building, Lean Manufacturing, Microsoft Excel, Inventory Management, Manufacturing, Continuous Improvement, Team Leadership, Change Management, Marketing, Negotiation
Education
Joliet Junior College 1993 — 1996
Seabolt Brokers LLC February 2015 - Present
RWE Supply & Trade August 2011 - Present
Commonwealth of Massachusetts December 2009 - August 2011
RRDonnelley February 2007 - July 2011
DKRW Energy February 2006 - February 2007
Trans Alta Corporation November 2002 - October 2005
New York Independent Systems Operator February 2001 - November 2002
Skills
Strategic Planning, Organizational..., Team Building, Organizational..., Planning, Project Planning, Analysis, Leadership, Process Improvement, Supply Chain Management, Military, Program Management, Strategy, Management, Business Strategy, Business Planning, Training, Operations Management, Budgets, Risk Management, New Business Development, Cross-functional Team..., Team Leadership, Security Clearance, Public Speaking, Coaching, Policy, Contract Negotiation, Marketing, Human Resources, Team Management, Change Management, Project Management, Engineering, Leadership Development, Government, Recruiting, Research
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 1982 — 1984
Master of Arts (MA), International Relations and intl Economisairs
US Military Academy, West Point,NY 1972 — 1976
BS, National Security
R.R.Donnelley 2011 - 2012
A. C. Nielsen Company February 1988 - November 2009
Skills
Microsoft Office, Customer Service, Customer Oriented, Office Machinery, Multi line phone, Troubleshooting, Research, Data Extraction, Report Production
Education
Crossroads Career Network/Maximizing Career
Northeast Wisconsin Technical College
Associate's degree, Administrative Assistant and Secretarial Science, General