RYLA Inc.
Industry: Company
DescriptionFounded: 1995 Parent organization: Alorica
RYLA Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at RYLA Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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RYLA Inc. Employees
Employee
Years
Job
Industry
Saqib Mohiuddin Saqib Mohiuddin's RYLA Inc. Experience November 2009 - January 2010
Job Internal Support Manager at DataSet INC.
Industry Staffing and Recruiting
Experience
Dataset Inc. January 2010 - Present
RYLA Inc. November 2009 - January 2010
VCIT Solutions February 2008 - November 2009
Adnormous Media September 2006 - September 2007
Ikon September 2003 - September 2006
Mehran Institute of Technology March 1999 - March 2000
Skills
Management, Training, Project Planning, Sales, Team Management, Team Building, Team Leadership, Budgets, Employee Relations, Business Development, Customer Service, Recruiting, Project Management, Strategic Planning, Customer Satisfaction, Customer Retention, Microsoft Excel, Negotiation, Sales Process, Operations Management, Leadership, Human Resources, Automotive, Business Planning, Account Management, Process Improvement, New Business Development, Analysis, Microsoft Office, Software Documentation, Networking, Leadership Development, CRM, Sales Management, Change Management, Inventory Management, Contract Negotiation, Time Management, Finance, Outlook, Vendor Management, Sales Operations, Employee Training, Marketing, Social Networking, Access, Microsoft Word, Program Management, Retail, B2B
Education
Eastern Mediterranean University 1995 — 1998
MBA, Management
Near East University 1992 — 1995
BBA, Management
Dataset Inc. January 2010 - Present
RYLA Inc. November 2009 - January 2010
VCIT Solutions February 2008 - November 2009
Adnormous Media September 2006 - September 2007
Ikon September 2003 - September 2006
Mehran Institute of Technology March 1999 - March 2000
Skills
Management, Training, Project Planning, Sales, Team Management, Team Building, Team Leadership, Budgets, Employee Relations, Business Development, Customer Service, Recruiting, Project Management, Strategic Planning, Customer Satisfaction, Customer Retention, Microsoft Excel, Negotiation, Sales Process, Operations Management, Leadership, Human Resources, Automotive, Business Planning, Account Management, Process Improvement, New Business Development, Analysis, Microsoft Office, Software Documentation, Networking, Leadership Development, CRM, Sales Management, Change Management, Inventory Management, Contract Negotiation, Time Management, Finance, Outlook, Vendor Management, Sales Operations, Employee Training, Marketing, Social Networking, Access, Microsoft Word, Program Management, Retail, B2B
Education
Eastern Mediterranean University 1995 — 1998
MBA, Management
Near East University 1992 — 1995
BBA, Management
Keldon Brown Keldon Brown's RYLA Inc. Experience 2008 - 2014
Job Life Partners with Kimberly Brown at We Care & We Share!
Industry
Experience
We Care & We Share! February 2014 - Present
Alorica May 2010 - August 2014
RYLA Inc. 2008 - 2014
RYLA Inc. 2008 - 2014
RYLA Inc. 2008 - 2014
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Coaching, Employee Training, Sales, Social Media
Education
Liberty University 2014 — 2016
Brainerd High School Chattanooga, TN 1986 — 1989
High School diploma
We Care & We Share! February 2014 - Present
Alorica May 2010 - August 2014
RYLA Inc. 2008 - 2014
RYLA Inc. 2008 - 2014
RYLA Inc. 2008 - 2014
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Coaching, Employee Training, Sales, Social Media
Education
Liberty University 2014 — 2016
Brainerd High School Chattanooga, TN 1986 — 1989
High School diploma
Joseph Jarrett Joseph Jarrett's RYLA Inc. Experience January 2011 - March 2012
Job Junior Recruiter at Offspring Solutions
Industry Media Production
Experience
Offspring Solutions January 2014 - Present
Sankofa Digital Media January 2010 - Present
Firehouse Subs January 2013 - November 2013
Cartlanta May 2012 - January 2013
RYLA Inc. January 2011 - March 2012
Firehouse Subs March 2006 - November 2010
Skills
Public Speaking, Social Media, Social Media Marketing, Songwriting, Social Networking, Video, Entertainment, Sound, Editing, Microsoft Office, Film, Marketing, Blogging, Video Production, Customer Service, Music, Leadership, Brand Development, Event Planning, Public Relations, Microsoft Excel, Advertising, Research, Fashion, Clerical, Clerks, Office Administration, Data Entry, Administrative..., Events Coordination, Media, Video Editing, Management, Film Production, Music Production, Professional Audio, Audio Engineering, Audio Editing, Sound Editing, Food Service, hip hop, Rap, Emcee, Politics, Vegan, Artists, Art, Writing, Grassroots Organizing, Community Organizing
Education
Savannah State University 1999 — 2001
History, 3.0
Atlanta Technical College 2009 — 2011
Paralegal Studies, 3.0
Offspring Solutions January 2014 - Present
Sankofa Digital Media January 2010 - Present
Firehouse Subs January 2013 - November 2013
Cartlanta May 2012 - January 2013
RYLA Inc. January 2011 - March 2012
Firehouse Subs March 2006 - November 2010
Skills
Public Speaking, Social Media, Social Media Marketing, Songwriting, Social Networking, Video, Entertainment, Sound, Editing, Microsoft Office, Film, Marketing, Blogging, Video Production, Customer Service, Music, Leadership, Brand Development, Event Planning, Public Relations, Microsoft Excel, Advertising, Research, Fashion, Clerical, Clerks, Office Administration, Data Entry, Administrative..., Events Coordination, Media, Video Editing, Management, Film Production, Music Production, Professional Audio, Audio Engineering, Audio Editing, Sound Editing, Food Service, hip hop, Rap, Emcee, Politics, Vegan, Artists, Art, Writing, Grassroots Organizing, Community Organizing
Education
Savannah State University 1999 — 2001
History, 3.0
Atlanta Technical College 2009 — 2011
Paralegal Studies, 3.0
Teckie Karoki Teckie Karoki's RYLA Inc. Experience December 2003 - April 2009
Job PhD candidate Leadership & Management at Walden University
Industry Management Consulting
Experience
Walden University March 2011 - Present
Tax & Financial Services February 2012 - August 2013
Alorica, Inc April 2009 - October 2011
RYLA Inc. December 2003 - April 2009
Skills
Organizational Learning, Systems Thinking, Organizational..., Leading Organizational..., Leadership Studies, Proposal Writing, Microsoft Office, SPSS, Change Management, Decision Analysis, Complexity Management, Brand Management, Brand Development, Quantitative Research..., Qualitative Research..., Biblical Studies, Biblical Teaching, Marketing Communications, Corporate Communications, Corporate Social..., Customer Service..., Experiential Marketing, Project Management, Public Speaking, Leadership, Teaching, Team Leadership, Customer Service, Strategy, Risk Management, Organizational..., Management, CRM, Training, Strategic Planning, Financial Analysis
Education
Walden University 2011 — 2014
PhD - Applied Management & Decision Sciences, Management
Kennesaw State University 2002 — 2004
Master of Business Administration (MBA), Marketing Management and Business Administration
Daystar University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Marketing
Walden University March 2011 - Present
Tax & Financial Services February 2012 - August 2013
Alorica, Inc April 2009 - October 2011
RYLA Inc. December 2003 - April 2009
Skills
Organizational Learning, Systems Thinking, Organizational..., Leading Organizational..., Leadership Studies, Proposal Writing, Microsoft Office, SPSS, Change Management, Decision Analysis, Complexity Management, Brand Management, Brand Development, Quantitative Research..., Qualitative Research..., Biblical Studies, Biblical Teaching, Marketing Communications, Corporate Communications, Corporate Social..., Customer Service..., Experiential Marketing, Project Management, Public Speaking, Leadership, Teaching, Team Leadership, Customer Service, Strategy, Risk Management, Organizational..., Management, CRM, Training, Strategic Planning, Financial Analysis
Education
Walden University 2011 — 2014
PhD - Applied Management & Decision Sciences, Management
Kennesaw State University 2002 — 2004
Master of Business Administration (MBA), Marketing Management and Business Administration
Daystar University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Marketing
Haley Putman (Teli) Haley Putman (Teli)'s RYLA Inc. Experience October 2008 - June 2010
Job Purchasing Manager at Terminus Tees
Industry Wholesale
Experience
Terminus Tees September 2013 - Present
International Marble Industries, Inc July 2013 - September 2013
TSC Apparel April 2012 - June 2013
Aarons Office Furniture January 2011 - 2012
RYLA Inc. October 2008 - June 2010
Skills
Customer Service, Call Center, Troubleshooting, Outlook, Microsoft Office, Sales, Customer Satisfaction, Inventory Management, Microsoft Excel, Account Management, Microsoft Word, Process Improvement, PowerPoint, Avaya, Workforce Management, Salesforce.com, Technical Support, Telephone Skills, AS400 system, FDM4, Team Building, Team Leadership, Analytical Skills, Business Process..., Forecasting, Call Centers, Invoicing, Data Analysis, Performance Management, Training, lastpass, Appwright, wunderlist, Sales Force Development, Customer Retention, Project Management, Cold Calling, Vendor Management, Management, CRM, Leadership, Coaching, Process Scheduler
Education
Chattahoochee Technical College 2001 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Terminus Tees September 2013 - Present
International Marble Industries, Inc July 2013 - September 2013
TSC Apparel April 2012 - June 2013
Aarons Office Furniture January 2011 - 2012
RYLA Inc. October 2008 - June 2010
Skills
Customer Service, Call Center, Troubleshooting, Outlook, Microsoft Office, Sales, Customer Satisfaction, Inventory Management, Microsoft Excel, Account Management, Microsoft Word, Process Improvement, PowerPoint, Avaya, Workforce Management, Salesforce.com, Technical Support, Telephone Skills, AS400 system, FDM4, Team Building, Team Leadership, Analytical Skills, Business Process..., Forecasting, Call Centers, Invoicing, Data Analysis, Performance Management, Training, lastpass, Appwright, wunderlist, Sales Force Development, Customer Retention, Project Management, Cold Calling, Vendor Management, Management, CRM, Leadership, Coaching, Process Scheduler
Education
Chattahoochee Technical College 2001 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Krystal Mobley Krystal Mobley's RYLA Inc. Experience June 2006 - June 2008
Job Founder & Visual Artist at Krystal Mobley Inc
Industry Fine Art
Experience
Krystal Mobley Inc. July 2008 - Present
RYLA Inc. June 2006 - June 2008
Skills
Acrylic Painting, Drawing, Charcoal Drawings, Pastel, Oil on Canvas, Canvas, Murals, Live Painting, Abstract Paintings, Portraits, Illustration, Book Illustration, Screen Printing, Illustrator, Graphic Arts, Posters, Art History, Watercolor, Oil Painting
Education
Santa Monica College 2009 — 2011
Art, visual arts
University of South Florida 2003 — 2005
Chemistry
Florida State University 2001 — 2003
Biology
Krystal Mobley Inc. July 2008 - Present
RYLA Inc. June 2006 - June 2008
Skills
Acrylic Painting, Drawing, Charcoal Drawings, Pastel, Oil on Canvas, Canvas, Murals, Live Painting, Abstract Paintings, Portraits, Illustration, Book Illustration, Screen Printing, Illustrator, Graphic Arts, Posters, Art History, Watercolor, Oil Painting
Education
Santa Monica College 2009 — 2011
Art, visual arts
University of South Florida 2003 — 2005
Chemistry
Florida State University 2001 — 2003
Biology
DeWayne Williams's RYLA Inc. Experience January 2009 - November 2010
Job Classroom Instructor at Alorica Inc.
Industry Professional Training & Coaching
Experience
Alorica October 2010 - July 2014
RYLA Inc. January 2009 - November 2010
The Network April 2006 - January 2009
AirTran Airways via Ryan International August 2004 - April 2006
Ruby Tuesday February 2000 - August 2004
Education
Fresno City College 2015 — 2017
Communication
Southeastern Technical College 1999 — 2001
Diploma of Computer Information Systems:, System, Networking and LAN/WAN Management/Manager
Alorica October 2010 - July 2014
RYLA Inc. January 2009 - November 2010
The Network April 2006 - January 2009
AirTran Airways via Ryan International August 2004 - April 2006
Ruby Tuesday February 2000 - August 2004
Education
Fresno City College 2015 — 2017
Communication
Southeastern Technical College 1999 — 2001
Diploma of Computer Information Systems:, System, Networking and LAN/WAN Management/Manager
Brent Chesson's RYLA Inc. Experience December 2010 - September 2011
Job IT Technician
Industry Computer Networking
Experience
Acadia Homes & Neighborhoods May 2013 - Present
PAXISgroup April 2013 - Present
The Ardent Companies March 2013 - Present
Gateway Church June 2008 - Present
ProCore Solutions February 2012 - October 2012
eBrylT Inc October 2010 - October 2012
RYLA Inc. December 2010 - September 2011
Walmart November 2008 - October 2009
Skills
Computer Hardware..., Windows Server 2003, Windows XP Professional, Microsoft Office, Home Networking, Allscripts v11, Windows Server, Troubleshooting, XP, Hardware, Microsoft Exchange, Access, Laptops, Software Installation, Active Directory, Technical Support, Windows XP, Windows Vista, Windows 7, Printers, Virtualization, Operating Systems, Networking, Help Desk Support, Computer Repair, Antivirus, Computer Hardware
Education
ITT Technical Institute-Kennesaw 2014 — 2016
Bachelor's Degree, Information Systems and Cybersecurity
HCMI Solutions 2011 — 2012
Webinar Training, Electronic Health Records (EMR/EHR)
ITT Technical Institute-Kennesaw 2009 — 2011
Associate's Degree, Computer Network Systems
Georgia Highlands College 2008 — 2009
Associates, Computer Science
Kennesaw State University (Online) 2008 — 2009
Online, A+ Certification Prep
Acadia Homes & Neighborhoods May 2013 - Present
PAXISgroup April 2013 - Present
The Ardent Companies March 2013 - Present
Gateway Church June 2008 - Present
ProCore Solutions February 2012 - October 2012
eBrylT Inc October 2010 - October 2012
RYLA Inc. December 2010 - September 2011
Walmart November 2008 - October 2009
Skills
Computer Hardware..., Windows Server 2003, Windows XP Professional, Microsoft Office, Home Networking, Allscripts v11, Windows Server, Troubleshooting, XP, Hardware, Microsoft Exchange, Access, Laptops, Software Installation, Active Directory, Technical Support, Windows XP, Windows Vista, Windows 7, Printers, Virtualization, Operating Systems, Networking, Help Desk Support, Computer Repair, Antivirus, Computer Hardware
Education
ITT Technical Institute-Kennesaw 2014 — 2016
Bachelor's Degree, Information Systems and Cybersecurity
HCMI Solutions 2011 — 2012
Webinar Training, Electronic Health Records (EMR/EHR)
ITT Technical Institute-Kennesaw 2009 — 2011
Associate's Degree, Computer Network Systems
Georgia Highlands College 2008 — 2009
Associates, Computer Science
Kennesaw State University (Online) 2008 — 2009
Online, A+ Certification Prep
Crystal Patterson Crystal Patterson's RYLA Inc. Experience March 2008 - March 2011
Job President at Personal Touch Business Services, LLC
Industry Financial Services
Experience
Personal Touch Business Services, LLC January 2014 - Present
InCareMD April 2013 - March 2014
Dun and Bradstreet Credibility Corporation February 2011 - April 2013
RYLA Inc. March 2008 - March 2011
Skills
Medical Sales, Online Lead Generation, Inbound Lead Generation, Outbound Lead Generation, Business Credit..., Call Center Management..., Management Consulting, Consultive Sales..., Call Center Management, HIPAA Certified, Credit Card Transaction..., Customer Service, Call Centers, Recruiting
Education
Hudson County Community College 1993 — 1994
Bryant & Stratton College - Albany
Personal Touch Business Services, LLC January 2014 - Present
InCareMD April 2013 - March 2014
Dun and Bradstreet Credibility Corporation February 2011 - April 2013
RYLA Inc. March 2008 - March 2011
Skills
Medical Sales, Online Lead Generation, Inbound Lead Generation, Outbound Lead Generation, Business Credit..., Call Center Management..., Management Consulting, Consultive Sales..., Call Center Management, HIPAA Certified, Credit Card Transaction..., Customer Service, Call Centers, Recruiting
Education
Hudson County Community College 1993 — 1994
Bryant & Stratton College - Albany
Marvella Reed Marvella Reed's RYLA Inc. Experience August 2010 - May 2011
Job Driver at Golden Gate of Orlando LLC
Industry Outsourcing/Offshoring
Experience
Golden Gate of Orlando LLC August 2012 - Present
Army National Guard June 2011 - Present
RYLA Inc. August 2010 - May 2011
Skills
Call Centers, Customer Satisfaction, Customer Service, Data Entry, Technical Support, Troubleshooting, Training
Education
Atlanta Technical College 2012 — 2013
Clayton State University
Business Management
Golden Gate of Orlando LLC August 2012 - Present
Army National Guard June 2011 - Present
RYLA Inc. August 2010 - May 2011
Skills
Call Centers, Customer Satisfaction, Customer Service, Data Entry, Technical Support, Troubleshooting, Training
Education
Atlanta Technical College 2012 — 2013
Clayton State University
Business Management
Porschia Phelps Porschia Phelps's RYLA Inc. Experience August 2011 - October 2011
Job Experienced Customer Service Specialist
Industry
Experience
State Farm Insurance February 2012 - July 2012
CGS November 2011 - February 2012
RYLA Inc. August 2011 - October 2011
Vesta Corporation February 2011 - July 2011
Hamilton Relay October 2010 - December 2010
Skills
Microsoft Applications, Microsoft Excel, Typewriter, Coping, Color Copies, Team-oriented, Teamwork, Leadership, Quick & Eager Learner
Education
Albany State University 2006 — 2010
Bachelor of Science (BS), Marketing, 3.69
Albany State University 2006 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, 3.69
State Farm Insurance February 2012 - July 2012
CGS November 2011 - February 2012
RYLA Inc. August 2011 - October 2011
Vesta Corporation February 2011 - July 2011
Hamilton Relay October 2010 - December 2010
Skills
Microsoft Applications, Microsoft Excel, Typewriter, Coping, Color Copies, Team-oriented, Teamwork, Leadership, Quick & Eager Learner
Education
Albany State University 2006 — 2010
Bachelor of Science (BS), Marketing, 3.69
Albany State University 2006 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, 3.69
Samantha Salomon Samantha Salomon's RYLA Inc. Experience November 2010 - September 2011
Job Office Technician, Covered CA (Health Benefit Exchange Board)
Industry Government Administration
Experience
State of California June 2014 - Present
State of California November 2013 - May 2014
California Department of Transportation January 2013 - November 2013
RYLA Inc. November 2010 - September 2011
City of Fresno May 2009 - December 2009
City of Fresno August 2006 - May 2009
Skills
Government..., Records Management, Customer Service, Editing, Confidentiality, Mail Merge, Human Resources, Administration, Microsoft Word, Government, Public Speaking, Time Management
Education
Folsom Lake College 2014 — 2016
Biology
Fresno City College 2012 — 2014
Associate of Science (A.S.), General Studies
University High School
State of California June 2014 - Present
State of California November 2013 - May 2014
California Department of Transportation January 2013 - November 2013
RYLA Inc. November 2010 - September 2011
City of Fresno May 2009 - December 2009
City of Fresno August 2006 - May 2009
Skills
Government..., Records Management, Customer Service, Editing, Confidentiality, Mail Merge, Human Resources, Administration, Microsoft Word, Government, Public Speaking, Time Management
Education
Folsom Lake College 2014 — 2016
Biology
Fresno City College 2012 — 2014
Associate of Science (A.S.), General Studies
University High School
Brittany Jackson, M.S. Six Sigma Green Belt Brittany Jackson, M.S. Six Sigma Green Belt's RYLA Inc. Experience June 2009 - September 2011
Job Training & Organizational Change Management
Industry Utilities
Experience
EY June 2014 - Present
Five Point Partners ( Acquired by EY) July 2012 - June 2014
SAP National August 2011 - May 2013
Coviva December 2011 - August 2012
Wells Fargo July 2011 - March 2012
RYLA Inc. June 2009 - September 2011
H&M August 2008 - August 2009
Skills
Google Adwords, Google Webmaster Tools, Google Docs, Marketing Communications, Organizational..., Event Management, Event Planning, Retail Banking, Teller Operations, Direct Sales, Customer Satisfaction, Microsoft Office, Marketing Research, Apple, Business Planning, Project Management, Customer Retention, Customer Acquisition, Retail Sales, Sum Total Learning..., Instructional Design, Training, System Administration, Leadership, Team Leadership, Social Media, Employee Training, Internal Communications, Sales Presentations, Business Development, Call Centers, Social Media Marketing, Customer Service, Sales, Marketing, Recruiting, Social Networking, Public Speaking, PowerPoint, Time Management, Microsoft Word, Process Improvement, Business Analysis, Consulting
Education
Walden University 2013 — 2014
Master's Degree, Instructional Design and Technology
Kennesaw State University 2008 — 2012
BS, Organizational Communication
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Minor in Business Management
EY June 2014 - Present
Five Point Partners ( Acquired by EY) July 2012 - June 2014
SAP National August 2011 - May 2013
Coviva December 2011 - August 2012
Wells Fargo July 2011 - March 2012
RYLA Inc. June 2009 - September 2011
H&M August 2008 - August 2009
Skills
Google Adwords, Google Webmaster Tools, Google Docs, Marketing Communications, Organizational..., Event Management, Event Planning, Retail Banking, Teller Operations, Direct Sales, Customer Satisfaction, Microsoft Office, Marketing Research, Apple, Business Planning, Project Management, Customer Retention, Customer Acquisition, Retail Sales, Sum Total Learning..., Instructional Design, Training, System Administration, Leadership, Team Leadership, Social Media, Employee Training, Internal Communications, Sales Presentations, Business Development, Call Centers, Social Media Marketing, Customer Service, Sales, Marketing, Recruiting, Social Networking, Public Speaking, PowerPoint, Time Management, Microsoft Word, Process Improvement, Business Analysis, Consulting
Education
Walden University 2013 — 2014
Master's Degree, Instructional Design and Technology
Kennesaw State University 2008 — 2012
BS, Organizational Communication
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Minor in Business Management
Ladrunica Jeter Ladrunica Jeter's RYLA Inc. Experience 2008 - 2010
Job customer support
Industry Hospital & Health Care
Experience
Arise Virtual Solutions Inc. June 2015 - Present
eBay Enterprise October 2014 - Present
Metropolitan Medical Group 2011 - 2012
RYLA Inc. 2008 - 2010
Cheasapeake Otolaryngology Assoc November 2006 - June 2008
Blue cross Blue shield of Florida June 2002 - December 2002
St. Vincent's HealthCare July 1997 - August 1999
VA Outpatient Clinic March 1997 - August 1998
87th CSB August 1995 - June 1996
199th PSC April 1994 - April 1995
Skills
Medical Terminology, Medical Records, Medical Coding, EKG, Surgery Scheduling, Appointment Scheduling, Typing, Vital Signs, Injectable, Phlebotomy, Medisoft, Medical Office, Patient Education, Fax, Specimen Collection, ICD-9-CM, Medical Assisting, EHR, Telephone Skills, Human Anatomy, Internal Medicine, Triage, Chart, Data Entry, Direct Patient Care, Patient Support, HIPAA, EOB, Surgery, Blood Pressure, ICD-10, EMR, CPT, HCPCS, Charge Entry, E/M coding, CMS-1500, Modifiers, HCFA, NextGen, CPC-A, Physician Coding, ICD-9, Medical Transcription
Education
Colorado Technical University-Online 2008 — 2010
Associate of Science (A.S.), Medical Office Management/Administration
Colorado Technical University
Arise Virtual Solutions Inc. June 2015 - Present
eBay Enterprise October 2014 - Present
Metropolitan Medical Group 2011 - 2012
RYLA Inc. 2008 - 2010
Cheasapeake Otolaryngology Assoc November 2006 - June 2008
Blue cross Blue shield of Florida June 2002 - December 2002
St. Vincent's HealthCare July 1997 - August 1999
VA Outpatient Clinic March 1997 - August 1998
87th CSB August 1995 - June 1996
199th PSC April 1994 - April 1995
Skills
Medical Terminology, Medical Records, Medical Coding, EKG, Surgery Scheduling, Appointment Scheduling, Typing, Vital Signs, Injectable, Phlebotomy, Medisoft, Medical Office, Patient Education, Fax, Specimen Collection, ICD-9-CM, Medical Assisting, EHR, Telephone Skills, Human Anatomy, Internal Medicine, Triage, Chart, Data Entry, Direct Patient Care, Patient Support, HIPAA, EOB, Surgery, Blood Pressure, ICD-10, EMR, CPT, HCPCS, Charge Entry, E/M coding, CMS-1500, Modifiers, HCFA, NextGen, CPC-A, Physician Coding, ICD-9, Medical Transcription
Education
Colorado Technical University-Online 2008 — 2010
Associate of Science (A.S.), Medical Office Management/Administration
Colorado Technical University
Jamie Slaughter Jamie Slaughter's RYLA Inc. Experience August 2010 - February 2011
Job Associate Advisor Strasbaugh Financial Advisory
Industry Financial Services
Experience
Strasbaugh Financial Advisory June 2012 - Present
RYLA Inc. August 2010 - February 2011
Dale Employees Credit Union November 2006 - August 2010
Skills
Spreadsheets, Travel Arrangements, Outlook, Fax, File Management, Telephone Skills, Strategic Financial..., Investments, Administrative..., Retirement Planning, Retirement, Wealth Management, Office Management, Calendaring, Data Entry, Office Administration, Calendars, Lotus Notes, Confidentiality, Access
Education
Bellevue University 2012 — 2014
Master's degree, Management
Bellevue University 2008 — 2010
Bachelor's degree, Business Administration and Management, General
Central Community College 2007 — 2008
Associate's degree, General Studies
Strasbaugh Financial Advisory June 2012 - Present
RYLA Inc. August 2010 - February 2011
Dale Employees Credit Union November 2006 - August 2010
Skills
Spreadsheets, Travel Arrangements, Outlook, Fax, File Management, Telephone Skills, Strategic Financial..., Investments, Administrative..., Retirement Planning, Retirement, Wealth Management, Office Management, Calendaring, Data Entry, Office Administration, Calendars, Lotus Notes, Confidentiality, Access
Education
Bellevue University 2012 — 2014
Master's degree, Management
Bellevue University 2008 — 2010
Bachelor's degree, Business Administration and Management, General
Central Community College 2007 — 2008
Associate's degree, General Studies
Char-Nae J. Sims Char-Nae J. Sims's RYLA Inc. Experience October 2014 - February 2015
Job HR Management and Quality Assurance professional
Industry Telecommunications
Experience
Altegra Health January 2015 - Present
RYLA Inc. October 2014 - February 2015
Cablevision February 1993 - October 2013
NYS Thruway Authority May 1998 - August 2013
Skills
Unix, Linux, IP, TCP/IP, Java, CRM, Networking, Start-ups, Succession Planning, Software Documentation, Employee Training, Training, Leadership, Human Resources, Performance Management, Management, Interviews, Team Building, Process Improvement, Talent Acquisition, Employee Relations, Team Leadership, Onboarding, Customer Service, Recruiting, Applicant Tracking..., Talent Management, Benefits Administration, Coaching, Quality Assurance, Organizational..., Call Centers, Telecommunications, Vendor Management, HRIS, Internet Recruiting, Customer Satisfaction, Strategic Planning, Analysis, Technical Recruiting, Employee Benefits, Hiring, Account Management, Cross-functional Team..., Sourcing, Time Management, Program Management, Employee Engagement
Education
Mercy College 2003 — 2005
Master of Science (MS), Human Resource Management
Mercy College 1998 — 2000
Bachelor of Science (B.S.), Organizational Management
Altegra Health January 2015 - Present
RYLA Inc. October 2014 - February 2015
Cablevision February 1993 - October 2013
NYS Thruway Authority May 1998 - August 2013
Skills
Unix, Linux, IP, TCP/IP, Java, CRM, Networking, Start-ups, Succession Planning, Software Documentation, Employee Training, Training, Leadership, Human Resources, Performance Management, Management, Interviews, Team Building, Process Improvement, Talent Acquisition, Employee Relations, Team Leadership, Onboarding, Customer Service, Recruiting, Applicant Tracking..., Talent Management, Benefits Administration, Coaching, Quality Assurance, Organizational..., Call Centers, Telecommunications, Vendor Management, HRIS, Internet Recruiting, Customer Satisfaction, Strategic Planning, Analysis, Technical Recruiting, Employee Benefits, Hiring, Account Management, Cross-functional Team..., Sourcing, Time Management, Program Management, Employee Engagement
Education
Mercy College 2003 — 2005
Master of Science (MS), Human Resource Management
Mercy College 1998 — 2000
Bachelor of Science (B.S.), Organizational Management
Roderick Griner Roderick Griner's RYLA Inc. Experience October 2008 - February 2011
Job Project Manager
Industry Marketing and Advertising
Experience
Refocus Solutions LLC June 2013 - Present
Novare Group January 2007 - Present
The Coca-Cola Company (CCR) August 2012 - June 2013
The Coca-Cola Company (CCR) August 2011 - August 2012
State Road & Tollway Authority May 2011 - August 2011
RYLA Inc. October 2008 - February 2011
RYLA Inc. 2008 - February 2011
Buckhead Life Restaurant Group November 2006 - December 2008
DirecPath, LLC March 2008 - June 2008
Ann Taylor Loft March 2006 - November 2006
Skills
Customer Service, Sales, Marketing, Sales Management, Call Center, Team Building, Training, Process Improvement, Access, Retail, Inventory Management, Microsoft Office, Project Management, Microsoft Excel, Team Leadership, PowerPoint, Operations Management, Customer Satisfaction, Outlook, Event Planning, Infusionsoft, Fusedesk, Hootsuite, Adobe Echosign, Adobe Acrobat Pro, Staffing Plans, Recruiting, Account Management, Adobe Acrobat, Analysis, Budgets, Business Analysis, CRM, Call Centers, Change Management, Coaching, Cross-functional Team..., Customer Retention, Data Analysis, Employee Relations, Employee Training, Event Management, Forecasting, Human Resources, Leadership, Leadership Development, Management, Microsoft Word, Nonprofits, Performance Management
Education
Kennesaw State University 2011 — 2011
Certificate, Project Management Professional Certification
Oglethorpe University 2005 — 2009
Bachelor of Arts (B.A.), Marketing & Communications
Morehouse College 2002 — 2004
Bachelor of Arts (BA), Marketing
Refocus Solutions LLC June 2013 - Present
Novare Group January 2007 - Present
The Coca-Cola Company (CCR) August 2012 - June 2013
The Coca-Cola Company (CCR) August 2011 - August 2012
State Road & Tollway Authority May 2011 - August 2011
RYLA Inc. October 2008 - February 2011
RYLA Inc. 2008 - February 2011
Buckhead Life Restaurant Group November 2006 - December 2008
DirecPath, LLC March 2008 - June 2008
Ann Taylor Loft March 2006 - November 2006
Skills
Customer Service, Sales, Marketing, Sales Management, Call Center, Team Building, Training, Process Improvement, Access, Retail, Inventory Management, Microsoft Office, Project Management, Microsoft Excel, Team Leadership, PowerPoint, Operations Management, Customer Satisfaction, Outlook, Event Planning, Infusionsoft, Fusedesk, Hootsuite, Adobe Echosign, Adobe Acrobat Pro, Staffing Plans, Recruiting, Account Management, Adobe Acrobat, Analysis, Budgets, Business Analysis, CRM, Call Centers, Change Management, Coaching, Cross-functional Team..., Customer Retention, Data Analysis, Employee Relations, Employee Training, Event Management, Forecasting, Human Resources, Leadership, Leadership Development, Management, Microsoft Word, Nonprofits, Performance Management
Education
Kennesaw State University 2011 — 2011
Certificate, Project Management Professional Certification
Oglethorpe University 2005 — 2009
Bachelor of Arts (B.A.), Marketing & Communications
Morehouse College 2002 — 2004
Bachelor of Arts (BA), Marketing
Stacy Howard Stacy Howard's RYLA Inc. Experience April 2009 - October 2009
Job Certified Nurse Assistant/ Customer Service Specialist
Industry Hospital & Health Care
Experience
Emory University June 2010 - May 2014
College Park Healthcare October 2009 - April 2010
RYLA Inc. April 2009 - October 2009
Skills
BLS, Healthcare, Public Health, Cpr Certified, Hospitals, Health Education, ACLS, Patient Safety, Critical Care, Inpatient, Pediatrics, Healthcare Information..., Patient Education, Critical Thinking, Medical Terminology, Healthcare Management, Vital Signs, Customer Service, Microsoft Office, Customer Satisfaction, Team Building, Training, Microsoft Excel, Time Management, Process Improvement
Education
Medix School 2004 — 2005
Certificate, Nurse Assistant, 3.8
Chattahoochee Technical College
Associate's Degree, Health/Health Care Administration/Management
Emory University June 2010 - May 2014
College Park Healthcare October 2009 - April 2010
RYLA Inc. April 2009 - October 2009
Skills
BLS, Healthcare, Public Health, Cpr Certified, Hospitals, Health Education, ACLS, Patient Safety, Critical Care, Inpatient, Pediatrics, Healthcare Information..., Patient Education, Critical Thinking, Medical Terminology, Healthcare Management, Vital Signs, Customer Service, Microsoft Office, Customer Satisfaction, Team Building, Training, Microsoft Excel, Time Management, Process Improvement
Education
Medix School 2004 — 2005
Certificate, Nurse Assistant, 3.8
Chattahoochee Technical College
Associate's Degree, Health/Health Care Administration/Management
Kordelia Farmer Kordelia Farmer's RYLA Inc. Experience July 2010 - December 2011
Job Administrative Assistant for Atlanta Public Schools
Industry Education Management
Experience
Atlanta Public Schools January 2011 - Present
RYLA Inc. July 2010 - December 2011
Self - employed May 2008 - June 2010
Skills
Administrative..., Editing, Higher Education, Microsoft Office, Teaching, Outlook, Research, Data Entry, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Social Media, Customer Service, Proofreading
Education
Cincinnati State Technical and Community College 2002 — 2006
Atlanta Public Schools January 2011 - Present
RYLA Inc. July 2010 - December 2011
Self - employed May 2008 - June 2010
Skills
Administrative..., Editing, Higher Education, Microsoft Office, Teaching, Outlook, Research, Data Entry, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Social Media, Customer Service, Proofreading
Education
Cincinnati State Technical and Community College 2002 — 2006
Brittany Haynes Brittany Haynes's RYLA Inc. Experience June 2009 - April 2011
Job Biology Teacher at Pebblebrook High School
Industry Primary/Secondary Education
Experience
Pebblebrook High School August 2012 - Present
Allatoona High School January 2012 - May 2012
McCleskey Middle School September 2011 - November 2011
RYLA Inc. June 2009 - April 2011
RYLA Inc. May 2006 - June 2009
Integrated LifeLinks, LLC April 2007 - October 2007
Skills
Training, Recruiting, Time Management, Human Resources, Team Leadership, Customer Satisfaction, Customer Service, Interviews, Microsoft Excel, Quality Assurance, Payroll, Call Centers, Coaching, Leadership, Management
Education
University of West Georgia 2014 — 2016
Master of Education (M.Ed.), Educational/Instructional Media Design
Kennesaw State University 2006 — 2012
Bachelor of Science (B.S.), Biology Teacher Education
Pebblebrook High School August 2012 - Present
Allatoona High School January 2012 - May 2012
McCleskey Middle School September 2011 - November 2011
RYLA Inc. June 2009 - April 2011
RYLA Inc. May 2006 - June 2009
Integrated LifeLinks, LLC April 2007 - October 2007
Skills
Training, Recruiting, Time Management, Human Resources, Team Leadership, Customer Satisfaction, Customer Service, Interviews, Microsoft Excel, Quality Assurance, Payroll, Call Centers, Coaching, Leadership, Management
Education
University of West Georgia 2014 — 2016
Master of Education (M.Ed.), Educational/Instructional Media Design
Kennesaw State University 2006 — 2012
Bachelor of Science (B.S.), Biology Teacher Education
Tenita Pullens, MPH, PMP Tenita Pullens, MPH, PMP's RYLA Inc. Experience June 2010 - November 2010
Job Project Manager
Industry Information Technology and Services
Experience
The Coca-Cola Company November 2014 - Present
Quintiles August 2014 - November 2014
Quintiles May 2011 - August 2014
Dekalb County Board of Health December 2010 - May 2011
RYLA Inc June 2010 - November 2010
Georgia Department of Community Health December 2009 - May 2010
Georgia Southern University August 2008 - December 2009
Georgia Southern University June 2006 - December 2007
Skills
Clinical Trials, Quality Assurance, PowerPoint, Microsoft Office, Chromatography, Data Management, Public Health, Validation, Team Leadership, GIS, GC-MS, Analysis, NMR, Research, Management, Instrumentation, Data Analysis, Project Management, Lifesciences, Clinical Research, SAS, CTMS, ICH-GCP, GCP, Software Documentation, Access, Biotechnology, Laboratory, Program Management, Training, CRO, Clinical Data Management, Epidemiology, FDA, Oncology, Pharmaceutical Industry, Science, Sop, Time Management
Education
Georgia Southern University 2008 — 2010
Master, Public Health; Environmental Health Science
Georgia Southern University 2004 — 2008
Bachelor of Science, Chemistry
The Coca-Cola Company November 2014 - Present
Quintiles August 2014 - November 2014
Quintiles May 2011 - August 2014
Dekalb County Board of Health December 2010 - May 2011
RYLA Inc June 2010 - November 2010
Georgia Department of Community Health December 2009 - May 2010
Georgia Southern University August 2008 - December 2009
Georgia Southern University June 2006 - December 2007
Skills
Clinical Trials, Quality Assurance, PowerPoint, Microsoft Office, Chromatography, Data Management, Public Health, Validation, Team Leadership, GIS, GC-MS, Analysis, NMR, Research, Management, Instrumentation, Data Analysis, Project Management, Lifesciences, Clinical Research, SAS, CTMS, ICH-GCP, GCP, Software Documentation, Access, Biotechnology, Laboratory, Program Management, Training, CRO, Clinical Data Management, Epidemiology, FDA, Oncology, Pharmaceutical Industry, Science, Sop, Time Management
Education
Georgia Southern University 2008 — 2010
Master, Public Health; Environmental Health Science
Georgia Southern University 2004 — 2008
Bachelor of Science, Chemistry
Hope Emmanuel's RYLA Inc. Experience May 2010 - August 2010
Job Human Resources Assistant at Cooper Capital Group
Industry Human Resources
Experience
Cooper Capital Group June 2014 - Present
Panera Bread February 2011 - January 2014
Massage Envy June 2013 - July 2013
Panera Bread January 2013 - May 2013
Aeropostale July 2007 - March 2011
Ryla Inc May 2010 - August 2010
Skills
Training, Leadership Development, Customer Service, Human Resources, Microsoft Excel, Call Centers, Payroll, Leadership, Teamwork, Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Time Management, Interviews, Recruiting, New Hire Orientations, Team Building, Applicant Tracking...
Education
Kennesaw State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Georgia Highlands College 2008 — 2010
Genereal Studies
Cooper Capital Group June 2014 - Present
Panera Bread February 2011 - January 2014
Massage Envy June 2013 - July 2013
Panera Bread January 2013 - May 2013
Aeropostale July 2007 - March 2011
Ryla Inc May 2010 - August 2010
Skills
Training, Leadership Development, Customer Service, Human Resources, Microsoft Excel, Call Centers, Payroll, Leadership, Teamwork, Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Time Management, Interviews, Recruiting, New Hire Orientations, Team Building, Applicant Tracking...
Education
Kennesaw State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Georgia Highlands College 2008 — 2010
Genereal Studies
LaShanna Ruff LaShanna Ruff's RYLA Inc. Experience February 2010 - November 2010
Job Staffing Professional at Remedy Intelligent Staffing
Industry Staffing and Recruiting
Experience
Hanger Prosthetics and Orthotics April 2013 - Present
ValuSource December 2012 - April 2013
Remedy Intelligent Staffing July 2012 - November 2012
Mountain View Medical Group February 2012 - March 2012
Taylor Corporation November 2011 - December 2011
Gastroenterology Associates September 2010 - August 2011
Right At Home July 2010 - February 2011
RYLA Inc. February 2010 - November 2010
PRC, LLC August 2009 - August 2010
JCPenney August 2007 - July 2009
Skills
Staffing Services, Temporary Staffing, Applicant Tracking..., Permanent Placement, Temporary Placement, Screening Resumes, Recruiting, Onboarding, Coaching, Career Counseling, Call Centers, Interviews, Troubleshooting, Human Resources, Sales, Management, Customer Satisfaction, Hiring, Training, Employee Training, Customer Service
Education
Colorado Technical University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.)
Intellitec Medical Institute 2009 — 2010
Associate's degree, Medical/Clinical Assistant
Hanger Prosthetics and Orthotics April 2013 - Present
ValuSource December 2012 - April 2013
Remedy Intelligent Staffing July 2012 - November 2012
Mountain View Medical Group February 2012 - March 2012
Taylor Corporation November 2011 - December 2011
Gastroenterology Associates September 2010 - August 2011
Right At Home July 2010 - February 2011
RYLA Inc. February 2010 - November 2010
PRC, LLC August 2009 - August 2010
JCPenney August 2007 - July 2009
Skills
Staffing Services, Temporary Staffing, Applicant Tracking..., Permanent Placement, Temporary Placement, Screening Resumes, Recruiting, Onboarding, Coaching, Career Counseling, Call Centers, Interviews, Troubleshooting, Human Resources, Sales, Management, Customer Satisfaction, Hiring, Training, Employee Training, Customer Service
Education
Colorado Technical University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.)
Intellitec Medical Institute 2009 — 2010
Associate's degree, Medical/Clinical Assistant
Cheryl Woods Cheryl Woods's RYLA Inc. Experience March 2009 - June 2011
Job Trust & Estate Team Lead
Industry Financial Services
Experience
Ally Financial Inc. July 2015 - Present
Colibrium November 2014 - February 2015
KForce/JP Morgan July 2013 - June 2014
Adecco Staffing/Bank of America October 2011 - June 2012
RYLA Inc. March 2009 - June 2011
Automobile Acceptance Corp April 2008 - March 2009
PlumRHINO Consulting/Bank of America November 2007 - January 2008
Northern Trust April 2006 - July 2007
Union Bank September 2004 - March 2006
Bank of America August 1980 - July 2003
Skills
Customer Service, Call Center, Process Improvement, Team Building, Microsoft Office, Banking, Microsoft Excel, Coaching, Team Leadership, Training, Outlook, Customer Satisfaction, Loans, Mentoring, Administrative..., Business, Professional Services, Problem Solving, Financial Analysis, Business Development, Community Outreach, Fitness, Invoicing, Knowledge Management, Academic Administration, Career Counseling, Forecasting, PowerPoint, Call Centers, Microsoft Word, Performance Management, Management, Sales, Leadership Development, Interviews, Vendor Management, Budgets, Negotiation, Customer Retention, Analysis, Time Management, Employee Training, Team Management, Hiring, Employee Relations, Operations Management, CRM, Access, Payroll, Software Documentation
Education
Collin County Community College 2012 — 2012
Project Management Professional, certification, coursework
Long Beach City College 2004 — 2006
Associates Degree, Business Administration and Counseling/Psychology
Ally Financial Inc. July 2015 - Present
Colibrium November 2014 - February 2015
KForce/JP Morgan July 2013 - June 2014
Adecco Staffing/Bank of America October 2011 - June 2012
RYLA Inc. March 2009 - June 2011
Automobile Acceptance Corp April 2008 - March 2009
PlumRHINO Consulting/Bank of America November 2007 - January 2008
Northern Trust April 2006 - July 2007
Union Bank September 2004 - March 2006
Bank of America August 1980 - July 2003
Skills
Customer Service, Call Center, Process Improvement, Team Building, Microsoft Office, Banking, Microsoft Excel, Coaching, Team Leadership, Training, Outlook, Customer Satisfaction, Loans, Mentoring, Administrative..., Business, Professional Services, Problem Solving, Financial Analysis, Business Development, Community Outreach, Fitness, Invoicing, Knowledge Management, Academic Administration, Career Counseling, Forecasting, PowerPoint, Call Centers, Microsoft Word, Performance Management, Management, Sales, Leadership Development, Interviews, Vendor Management, Budgets, Negotiation, Customer Retention, Analysis, Time Management, Employee Training, Team Management, Hiring, Employee Relations, Operations Management, CRM, Access, Payroll, Software Documentation
Education
Collin County Community College 2012 — 2012
Project Management Professional, certification, coursework
Long Beach City College 2004 — 2006
Associates Degree, Business Administration and Counseling/Psychology
Jasmine Thomas's RYLA Inc. Experience January 2009 - July 2009
Job Implementation Support Specialist
Industry Computer Software
Experience
Amplify June 2012 - Present
Associated Physicians of Atlanta January 2012 - March 2012
Cloud 10 Corporation March 2011 - December 2011
Belnick Inc. July 2009 - December 2010
RYLA Inc. January 2009 - July 2009
JPMorgan Chase & Co. August 2007 - January 2009
Skills
Leadership, Project Management, Customer Experience, Customer Service, Microsoft Office, Technical Support, Salesforce.com, Troubleshooting, Training, Team Leadership, Microsoft Excel, Customer Satisfaction, Microsoft Word, Data Entry, Software Documentation, Outlook, Access, Windows, Computer Hardware, Quality Assurance, System Administration, Customer Retention, Customer Support, Administrative..., Administrative..., Payment Card Processing, Conflict Management, Close Attention to..., Conflict Resolution, Apple, Account Maintenance, Apple OS, Up-selling, Mass Mailing, Cash Handling Experience, Teller Operations, Call Centers, Team Building, PowerPoint
Education
Strayer University 2012 — 2013
Associate's Degree, Health/Health Care Administration/Management
Everest Institute-Marietta 2011 — 2012
Diploma, Medical/Clinical Assistant
Amplify June 2012 - Present
Associated Physicians of Atlanta January 2012 - March 2012
Cloud 10 Corporation March 2011 - December 2011
Belnick Inc. July 2009 - December 2010
RYLA Inc. January 2009 - July 2009
JPMorgan Chase & Co. August 2007 - January 2009
Skills
Leadership, Project Management, Customer Experience, Customer Service, Microsoft Office, Technical Support, Salesforce.com, Troubleshooting, Training, Team Leadership, Microsoft Excel, Customer Satisfaction, Microsoft Word, Data Entry, Software Documentation, Outlook, Access, Windows, Computer Hardware, Quality Assurance, System Administration, Customer Retention, Customer Support, Administrative..., Administrative..., Payment Card Processing, Conflict Management, Close Attention to..., Conflict Resolution, Apple, Account Maintenance, Apple OS, Up-selling, Mass Mailing, Cash Handling Experience, Teller Operations, Call Centers, Team Building, PowerPoint
Education
Strayer University 2012 — 2013
Associate's Degree, Health/Health Care Administration/Management
Everest Institute-Marietta 2011 — 2012
Diploma, Medical/Clinical Assistant
Charrell Farmer Charrell Farmer's RYLA Inc. Experience October 2009 - January 2011
Job Cosmetologist
Industry Consumer Services
Experience
Target July 2013 - July 2014
RYLA Inc. October 2009 - January 2011
Harland Clarke April 2007 - May 2009
Target September 2006 - May 2007
Bally Total Fitness January 2004 - July 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Java, Research, Teamwork, Sales, Analysis
Education
Strayer University 2015 — 2017
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Empire Beauty School-Gwinnett 2013 — 2014
Master Cosmetologist, Cosmetology/Cosmetologist, General
Ashford University 2010 — 2011
Target July 2013 - July 2014
RYLA Inc. October 2009 - January 2011
Harland Clarke April 2007 - May 2009
Target September 2006 - May 2007
Bally Total Fitness January 2004 - July 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Java, Research, Teamwork, Sales, Analysis
Education
Strayer University 2015 — 2017
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Empire Beauty School-Gwinnett 2013 — 2014
Master Cosmetologist, Cosmetology/Cosmetologist, General
Ashford University 2010 — 2011
Janelle Hogan Janelle Hogan's RYLA Inc. Experience January 2009 - August 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Wipro BPO 2011 - 2012
RYLA Inc. January 2009 - August 2011
Education
Bauder College 2001 — 2003
Associate of Arts (A.A.), Graphic and Printing Equipment Operator, General Production
Wipro BPO 2011 - 2012
RYLA Inc. January 2009 - August 2011
Education
Bauder College 2001 — 2003
Associate of Arts (A.A.), Graphic and Printing Equipment Operator, General Production
Rucker Realty Team Rucker Realty Team's RYLA Inc. Experience September 2008 - November 2011
Job Real Estate Broker
Industry Real Estate
Experience
Lawrence Matthew & Associate Realty, Inc. March 2015 - Present
HUD May 2014 - September 2014
Coldwell Banker NRT Development Advisors May 2011 - December 2013
6-Sigma Consulting, LLC February 2007 - August 2012
RYLA Inc. September 2008 - November 2011
Turner Broadcasting April 2008 - September 2008
Delta Air Lines August 2005 - March 2006
IKON Office Solutions April 2003 - April 2004
Delta Air Lines September 1999 - February 2002
Delta Air Lines August 1997 - September 1999
Skills
Real Estate, Investment Properties, REO, Sellers, Property Management, Foreclosures, First Time Home Buyers, Investors, Short Sales, Selling, Real Estate Transactions, Relocation, Residential Homes, Townhomes, Single Family Homes, Condos, New Home Sales, Contract Negotiation, ABR Designation, SFR Certified
Education
Atlanta's John Marshall Law School 2013 — 2016
Juris Doctor (J.D.), Law
Georgia Institute of Real Estate 2012 — 2012
License, Broker, 4.0
University of Phoenix-Atlanta Campus 2011 — 2012
Master of Business Administration (M.B.A.), Global Management, Strategy and Implementations, 3.6
Kaplan University 2010 — 2011
Certification, Six Sigma Green & Black Belt, 3.7
Coldwell Banker School of Real Estate 1997 — 1998
Georgia License, Real Estate Sales, 3.3
Morehouse College 1989 — 1993
Bachelor of Arts (B.A.), Mathematics, 3.0
Lawrence Matthew & Associate Realty, Inc. March 2015 - Present
HUD May 2014 - September 2014
Coldwell Banker NRT Development Advisors May 2011 - December 2013
6-Sigma Consulting, LLC February 2007 - August 2012
RYLA Inc. September 2008 - November 2011
Turner Broadcasting April 2008 - September 2008
Delta Air Lines August 2005 - March 2006
IKON Office Solutions April 2003 - April 2004
Delta Air Lines September 1999 - February 2002
Delta Air Lines August 1997 - September 1999
Skills
Real Estate, Investment Properties, REO, Sellers, Property Management, Foreclosures, First Time Home Buyers, Investors, Short Sales, Selling, Real Estate Transactions, Relocation, Residential Homes, Townhomes, Single Family Homes, Condos, New Home Sales, Contract Negotiation, ABR Designation, SFR Certified
Education
Atlanta's John Marshall Law School 2013 — 2016
Juris Doctor (J.D.), Law
Georgia Institute of Real Estate 2012 — 2012
License, Broker, 4.0
University of Phoenix-Atlanta Campus 2011 — 2012
Master of Business Administration (M.B.A.), Global Management, Strategy and Implementations, 3.6
Kaplan University 2010 — 2011
Certification, Six Sigma Green & Black Belt, 3.7
Coldwell Banker School of Real Estate 1997 — 1998
Georgia License, Real Estate Sales, 3.3
Morehouse College 1989 — 1993
Bachelor of Arts (B.A.), Mathematics, 3.0
Lisa Rucker Lisa Rucker's RYLA Inc. Experience September 2008 - December 2013
Job Comprehensive Training Consultant
Industry Human Resources
Experience
Alorica October 2014 - December 2014
Verizon Wireless March 2014 - September 2014
RYLA Inc. September 2008 - December 2013
TEK Systems August 2012 - September 2013
The Training Associates March 2012 - August 2012
RYLA Inc. October 2008 - April 2009
Association for Information Systems September 2000 - October 2008
Skills
Proprietary Systems, Workshop Facilitation, Customer Service..., Technology Change..., Training, Employee Training, Recruiting, Management, Coaching, Team Leadership, Project Management, Customer Service, Operations Management, Call Centers, Time Management, Quality Assurance, Analysis, Captivate, Curriculum Design, Customer Retention, Leadership Development, Training Delivery, Organizational..., Performance Management, Policy, Change Management, Leadership, Public Speaking, Soft Skills, Needs Analysis, Instructional Design, Strategic Planning, Call Center, Process Improvement, Team Building
Education
Georgia State University 2001 — 2004
BA, Sociology
Wayne County Community College District 1986 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Alorica October 2014 - December 2014
Verizon Wireless March 2014 - September 2014
RYLA Inc. September 2008 - December 2013
TEK Systems August 2012 - September 2013
The Training Associates March 2012 - August 2012
RYLA Inc. October 2008 - April 2009
Association for Information Systems September 2000 - October 2008
Skills
Proprietary Systems, Workshop Facilitation, Customer Service..., Technology Change..., Training, Employee Training, Recruiting, Management, Coaching, Team Leadership, Project Management, Customer Service, Operations Management, Call Centers, Time Management, Quality Assurance, Analysis, Captivate, Curriculum Design, Customer Retention, Leadership Development, Training Delivery, Organizational..., Performance Management, Policy, Change Management, Leadership, Public Speaking, Soft Skills, Needs Analysis, Instructional Design, Strategic Planning, Call Center, Process Improvement, Team Building
Education
Georgia State University 2001 — 2004
BA, Sociology
Wayne County Community College District 1986 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Calen Johnson Calen Johnson's RYLA Inc. Experience March 2009 - September 2010
Job Music Professional
Industry Music
Experience
TakeLessons December 2010 - Present
RYLA Inc. March 2009 - September 2010
Acsys, Inc. December 2006 - May 2007
Concord Elementary School August 2005 - June 2006
Skills
Typing, Customer Service, Communication, Marketing, Personal Development, Motivation, Motivational Speaking, Team Building
Education
Morehouse College 2001 — 2005
Bachelor's, Music
Morehouse College 2001 — 2005
Bachelor of Arts, Music Composition
Largo High School 1997 — 2001
Diploma
TakeLessons December 2010 - Present
RYLA Inc. March 2009 - September 2010
Acsys, Inc. December 2006 - May 2007
Concord Elementary School August 2005 - June 2006
Skills
Typing, Customer Service, Communication, Marketing, Personal Development, Motivation, Motivational Speaking, Team Building
Education
Morehouse College 2001 — 2005
Bachelor's, Music
Morehouse College 2001 — 2005
Bachelor of Arts, Music Composition
Largo High School 1997 — 2001
Diploma
Portronda Bishop Portronda Bishop's RYLA Inc. Experience November 2009 - May 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
RYLA Inc. November 2009 - May 2011
Telrite Holdings LLC 2011 - 2011
Education
Midlands Technical College 2002 — 2002
Morris College 1999 — 2001
RYLA Inc. November 2009 - May 2011
Telrite Holdings LLC 2011 - 2011
Education
Midlands Technical College 2002 — 2002
Morris College 1999 — 2001
Corey Lewis Corey Lewis's RYLA Inc. Experience June 2008 - November 2011
Job Call Center Associate Director at TSYS
Industry Financial Services
Experience
TSYS April 2015 - Present
The Network January 2015 - April 2015
Terminix November 2011 - October 2014
RYLA Inc. June 2008 - November 2011
ITT Technical Institute June 2006 - June 2008
Rush Hour Staffing & Placement Solutions January 2004 - March 2006
Skills
Management, Onboarding, Human Resources, Performance Management, Recruiting, Sales, Strategic Planning, Strategy, Employee Relations, Customer Satisfaction, Customer Experience, Cross-functional Team..., Contact Centers, Call Centers, Salesforce.com, Vendor Management, Training, Avaya, Call Center, Customer Service, Disaster Recovery, Team Building, Staff Development, Leadership, Process Improvement, Customer Retention, Team Leadership, Coaching, Operations Management, Hiring, Account Management, Avaya Technologies
Education
Liberty University
Bachelor of Science, Business Management
TSYS April 2015 - Present
The Network January 2015 - April 2015
Terminix November 2011 - October 2014
RYLA Inc. June 2008 - November 2011
ITT Technical Institute June 2006 - June 2008
Rush Hour Staffing & Placement Solutions January 2004 - March 2006
Skills
Management, Onboarding, Human Resources, Performance Management, Recruiting, Sales, Strategic Planning, Strategy, Employee Relations, Customer Satisfaction, Customer Experience, Cross-functional Team..., Contact Centers, Call Centers, Salesforce.com, Vendor Management, Training, Avaya, Call Center, Customer Service, Disaster Recovery, Team Building, Staff Development, Leadership, Process Improvement, Customer Retention, Team Leadership, Coaching, Operations Management, Hiring, Account Management, Avaya Technologies
Education
Liberty University
Bachelor of Science, Business Management
David (Dave) Robison David (Dave) Robison's RYLA Inc. Experience August 2009 - December 2011
Job Comedian/Writer/ Manager; TMX Finance
Industry Entertainment
Experience
Ventures Entertainment March 2007 - Present
TMX Finance January 2013 - Present
Alorica December 2011 - December 2012
RYLA Inc. August 2009 - December 2011
Medi-Stat RX December 2008 - April 2009
Medi-Stat Home Medical September 2005 - December 2008
Skills
Call Center, Entertainment, Team Building, Event Planning, Public Speaking, Writing, Public Relations, Editing, Blogging, Customer Service, Acting, Theatre, Social Media, Stage, Ventriloquism, Television, Improvisation, Film, Comedy, Music, Creative Writing, Social Media Marketing, Voice Over, Social Networking, Voice Acting, Facebook, Event Management, Video, Festivals, Radio, Call Centers
Education
Mississippi University for Women 1990 — 1993
Bachelor's Degree, Journalism/Public Relations
University of Mississippi 1980 — 1980
Bachelor of Science (BS), Theatre
Ventures Entertainment March 2007 - Present
TMX Finance January 2013 - Present
Alorica December 2011 - December 2012
RYLA Inc. August 2009 - December 2011
Medi-Stat RX December 2008 - April 2009
Medi-Stat Home Medical September 2005 - December 2008
Skills
Call Center, Entertainment, Team Building, Event Planning, Public Speaking, Writing, Public Relations, Editing, Blogging, Customer Service, Acting, Theatre, Social Media, Stage, Ventriloquism, Television, Improvisation, Film, Comedy, Music, Creative Writing, Social Media Marketing, Voice Over, Social Networking, Voice Acting, Facebook, Event Management, Video, Festivals, Radio, Call Centers
Education
Mississippi University for Women 1990 — 1993
Bachelor's Degree, Journalism/Public Relations
University of Mississippi 1980 — 1980
Bachelor of Science (BS), Theatre
David Holtzclaw David Holtzclaw's RYLA Inc. Experience 2009 - 2009
Job IT Support Anaylst at NCR Corporation
Industry Information Technology and Services
Experience
NCR Corporation June 2010 - October 2014
U.S. Census Bureau -- Census Coverage Management March 2009 - June 2009
Norfolk Southern Railroad October 2005 - March 2009
RYLA Inc. 2009 - 2009
Skills
Command Prompt, Microsoft Office, Windows XP Professional, Hardware, Databases, Troubleshooting, Windows, Operating Systems, XP, Documentation, Computer Hardware, Problem Solving, Business Analysis, Integration, Active Directory, Analysis, MySQL, Excel, Desktop Support, Outlook, Technical Support, Process Improvement, Requirements Analysis, Help Desk Support, Call Centers, Windows 7, Software Installation, Customer Satisfaction, Microsoft SQL Server, Laptops, DNS, Leadership, Information Technology, VPN, BMC Remedy, Networking, Training, Printers
Education
Chattahoochee Technical College 2001 — 2005
Business Studies, Business
NCR Corporation June 2010 - October 2014
U.S. Census Bureau -- Census Coverage Management March 2009 - June 2009
Norfolk Southern Railroad October 2005 - March 2009
RYLA Inc. 2009 - 2009
Skills
Command Prompt, Microsoft Office, Windows XP Professional, Hardware, Databases, Troubleshooting, Windows, Operating Systems, XP, Documentation, Computer Hardware, Problem Solving, Business Analysis, Integration, Active Directory, Analysis, MySQL, Excel, Desktop Support, Outlook, Technical Support, Process Improvement, Requirements Analysis, Help Desk Support, Call Centers, Windows 7, Software Installation, Customer Satisfaction, Microsoft SQL Server, Laptops, DNS, Leadership, Information Technology, VPN, BMC Remedy, Networking, Training, Printers
Education
Chattahoochee Technical College 2001 — 2005
Business Studies, Business
Amber Dubois Amber Dubois's RYLA Inc. Experience October 2010 - January 2011
Job SC Support Supervisor at Haynes International
Industry Mining & Metals
Experience
Haynes International November 2014 - Present
Haynes International February 2012 - November 2014
Various July 2005 - October 2013
ACell, Inc. February 2011 - October 2011
RYLA Inc. October 2010 - January 2011
Skills
Process Improvement, Lifesciences, Strategic Planning, Microsoft Office, Customer Service, Time Management, Capital Equipment, Research, Quality Auditing, Photography, Logistics, Routing, Job Scheduling, Close Attention to..., Information Systems, Office Management, Writing, Creative Writing
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's degree, Management Information Systems, Database Management
Colorado State University 1996 — 1999
BS, Biology, Neurology/Neuroanatomy, Mathematics, Physics, Chemistry
Haynes International November 2014 - Present
Haynes International February 2012 - November 2014
Various July 2005 - October 2013
ACell, Inc. February 2011 - October 2011
RYLA Inc. October 2010 - January 2011
Skills
Process Improvement, Lifesciences, Strategic Planning, Microsoft Office, Customer Service, Time Management, Capital Equipment, Research, Quality Auditing, Photography, Logistics, Routing, Job Scheduling, Close Attention to..., Information Systems, Office Management, Writing, Creative Writing
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's degree, Management Information Systems, Database Management
Colorado State University 1996 — 1999
BS, Biology, Neurology/Neuroanatomy, Mathematics, Physics, Chemistry
Gwynette Hernandez Gwynette Hernandez's RYLA Inc. Experience May 2008 - November 2010
Job Managing Director
Industry Telecommunications
Experience
Elam Communications, LLC May 2012 - Present
Clear Signal Network April 2011 - March 2012
Verizon Wireless November 2010 - March 2011
RYLA Inc. May 2008 - November 2010
Grice & Associates, Inc. September 2005 - April 2008
Education
Kennesaw State University
Technical Writing
University of the West Indies, St. Augustine Campus
BSc Politics
University of the West Indies, St. Augustine Campus
Information Management
Elam Communications, LLC May 2012 - Present
Clear Signal Network April 2011 - March 2012
Verizon Wireless November 2010 - March 2011
RYLA Inc. May 2008 - November 2010
Grice & Associates, Inc. September 2005 - April 2008
Education
Kennesaw State University
Technical Writing
University of the West Indies, St. Augustine Campus
BSc Politics
University of the West Indies, St. Augustine Campus
Information Management
Brittany J. Brooks Brittany J. Brooks's RYLA Inc. Experience June 2010 - January 2012
Job Recent college graduate with experience in admissions recruitment, customer service and call center operations.
Industry Human Resources
Experience
RYLA Inc. June 2010 - January 2012
Applebee's June 2008 - April 2010
Fort Valley State University May 2008 - July 2008
Destiny World Church May 2007 - August 2007
Education
Fort Valley State University 2006 — 2010
Bachelors of Arts, Psychology
RYLA Inc. June 2010 - January 2012
Applebee's June 2008 - April 2010
Fort Valley State University May 2008 - July 2008
Destiny World Church May 2007 - August 2007
Education
Fort Valley State University 2006 — 2010
Bachelors of Arts, Psychology
Laura Wesley Laura Wesley's RYLA Inc. Experience October 2009 - December 2009
Job Maturity Team Administrator at Destiny Metropolitan Worship Church currently seeking accounting employment opportunities
Industry Accounting
Experience
Destiny Metropolitan Worship Church April 2009 - December 2011
RYLA Inc. October 2009 - December 2009
Marriott International April 2004 - January 2009
Marriott International December 2000 - April 2004
Skills
Payroll, Accounting, Time Management, PeopleSoft, People Skills, Administration, Customer Service, Hospitality, Microsoft Office, Financial Reporting, Accounts Payable, Accounts Receivable, Budgets, Employee Relations, Journal Entries, Forecasting, Data Entry, System Administration, Financial Analysis, Account Reconciliation
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Masters & CPA, Accounting & Finance
DeVry University 1996 — 1999
BS, Accounting, 3.5 GPA
Pasadena City College 1970 — 1973
Accounting
Brinkley High School 1959 — 1963
Destiny Metropolitan Worship Church April 2009 - December 2011
RYLA Inc. October 2009 - December 2009
Marriott International April 2004 - January 2009
Marriott International December 2000 - April 2004
Skills
Payroll, Accounting, Time Management, PeopleSoft, People Skills, Administration, Customer Service, Hospitality, Microsoft Office, Financial Reporting, Accounts Payable, Accounts Receivable, Budgets, Employee Relations, Journal Entries, Forecasting, Data Entry, System Administration, Financial Analysis, Account Reconciliation
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Masters & CPA, Accounting & Finance
DeVry University 1996 — 1999
BS, Accounting, 3.5 GPA
Pasadena City College 1970 — 1973
Accounting
Brinkley High School 1959 — 1963
David Hadzimihalis David Hadzimihalis's RYLA Inc. Experience November 2008 - March 2009
Job Criminal Justice, Parole Officer
Industry Law Enforcement
Experience
ITT Technical Institute June 2010 - Present
RYLA Inc. November 2008 - March 2009
Skills
Computers, typing 30 wpm, Police, Criminal Justice, Private Investigations, Interrogation, Criminal Law, Crime Prevention, Enforcement, Investigation, Firearms, Counterterrorism, Internal Investigations, Surveillance, Evidence, Emergency Management, Background Checks, Physical Security, Patrol, Emergency Services, Corrections, Criminal Investigations, Government, Criminology, Law Enforcement..., Public Safety, Military, First Responder, Homeland Security, Security, Security Operations, Security Management, Crisis Management, Tactics, Intelligence Analysis, Hostage Negotiator, Executive Protection, Forensic Analysis, Weapons, Computer Forensics, Supervisory Skills, Self Defense, Interviews, Fraud, Cybercrime, Force Protection, Taser, Pepper Spray, Community Policing, Intelligence, Combat
Education
ITT Technical Institute-Atlanta 2010 — 2012
None, Criminal Justice and Corrections, 2.39
ITT Technical Institute June 2010 - Present
RYLA Inc. November 2008 - March 2009
Skills
Computers, typing 30 wpm, Police, Criminal Justice, Private Investigations, Interrogation, Criminal Law, Crime Prevention, Enforcement, Investigation, Firearms, Counterterrorism, Internal Investigations, Surveillance, Evidence, Emergency Management, Background Checks, Physical Security, Patrol, Emergency Services, Corrections, Criminal Investigations, Government, Criminology, Law Enforcement..., Public Safety, Military, First Responder, Homeland Security, Security, Security Operations, Security Management, Crisis Management, Tactics, Intelligence Analysis, Hostage Negotiator, Executive Protection, Forensic Analysis, Weapons, Computer Forensics, Supervisory Skills, Self Defense, Interviews, Fraud, Cybercrime, Force Protection, Taser, Pepper Spray, Community Policing, Intelligence, Combat
Education
ITT Technical Institute-Atlanta 2010 — 2012
None, Criminal Justice and Corrections, 2.39
Candace Washington, PMP, SFC's RYLA Inc. Experience August 2009 - July 2011
Job CEO at Cancave Management
Industry Management Consulting
Experience
Cancave Management March 2012 - Present
e-Verifile January 2012 - March 2015
RYLA Inc. August 2009 - July 2011
RYLA June 2008 - August 2009
RYLA Inc. May 2005 - May 2008
RYLA Inc. March 2004 - May 2005
RYLA Inc. November 2003 - March 2004
FNANB 1998 - 2003
Target Stores 1987 - 1998
Skills
Vendor Management, Strategic Planning, Program Management, PMP, Project Portfolio..., Call Center, Resource Management, Project Planning, Budgets, Management, CRM, Leadership, Start-ups, Call Centers, Project Management, Process Improvement, Software Documentation, Telecommunications, Training, Business Process..., Customer Satisfaction, PMO, Human Resources, Business Strategy, Cross-functional Team..., Operations Management
Education
University of Tennessee-Knoxville 1988 — 1991
Holston HIgh School
Holston HIgh School
Kennesaw State University - Michael J. Coles College of Business
Cancave Management March 2012 - Present
e-Verifile January 2012 - March 2015
RYLA Inc. August 2009 - July 2011
RYLA June 2008 - August 2009
RYLA Inc. May 2005 - May 2008
RYLA Inc. March 2004 - May 2005
RYLA Inc. November 2003 - March 2004
FNANB 1998 - 2003
Target Stores 1987 - 1998
Skills
Vendor Management, Strategic Planning, Program Management, PMP, Project Portfolio..., Call Center, Resource Management, Project Planning, Budgets, Management, CRM, Leadership, Start-ups, Call Centers, Project Management, Process Improvement, Software Documentation, Telecommunications, Training, Business Process..., Customer Satisfaction, PMO, Human Resources, Business Strategy, Cross-functional Team..., Operations Management
Education
University of Tennessee-Knoxville 1988 — 1991
Holston HIgh School
Holston HIgh School
Kennesaw State University - Michael J. Coles College of Business
Anne-Cherie Wilson Anne-Cherie Wilson's RYLA Inc. Experience October 2009 - January 2010
Job Substitute Teacher at Williston Public School District #1
Industry Education Management
Experience
Williston Public School District #1 December 2014 - Present
Georgia State University January 2013 - June 2014
The Pregnancy Resource Center of Henry County January 2012 - June 2014
Board of Regents of the University System of Georgia February 2012 - January 2013
Lewis Business Services February 2010 - April 2010
RYLA Inc. October 2009 - January 2010
Faith Outreach Center - Summer Food Service Program May 2009 - July 2009
Skills
- Microsoft Office: ..., - Strong organizational..., - Experienced in the..., Call Centers, Workforce Management, Customer Satisfaction, Technical Support, Contact Centers, Avaya, BPO, Customer Service, Troubleshooting, Customer Experience, Vendor Management, IEX
Education
Liberty University 2013 — 2015
Master’s Degree, Public Administration
Georgia State University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
University of Technology, Jamaica 2005 — 2008
Bachelor of Education (B.Ed.), Accounting and Computer Science
Williston Public School District #1 December 2014 - Present
Georgia State University January 2013 - June 2014
The Pregnancy Resource Center of Henry County January 2012 - June 2014
Board of Regents of the University System of Georgia February 2012 - January 2013
Lewis Business Services February 2010 - April 2010
RYLA Inc. October 2009 - January 2010
Faith Outreach Center - Summer Food Service Program May 2009 - July 2009
Skills
- Microsoft Office: ..., - Strong organizational..., - Experienced in the..., Call Centers, Workforce Management, Customer Satisfaction, Technical Support, Contact Centers, Avaya, BPO, Customer Service, Troubleshooting, Customer Experience, Vendor Management, IEX
Education
Liberty University 2013 — 2015
Master’s Degree, Public Administration
Georgia State University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
University of Technology, Jamaica 2005 — 2008
Bachelor of Education (B.Ed.), Accounting and Computer Science
Diane Mills, MS MIT Diane Mills, MS MIT's RYLA Inc. Experience 2008 - 2010
Job Regional Channel Manager at Star2Star Communications, LLC
Industry Telecommunications
Experience
Star2Star Communications, LLC May 2015 - Present
Avaya 2011 - Present
MDSi, Inc. 2010 - 2011
RYLA Inc. 2008 - 2010
Omnicom, MarketStar Division / Cisco January 2005 - June 2008
HomeBanc Mortgage 2001 - 2004
IBM 1993 - 2001
Skills
VoIP, Solution Selling, Account Management, Salesforce.com, Telecommunications, Direct Sales, Cisco Technologies, Wireless, Vendor Management, Cloud Computing, Managed Services, Technical Support, Data Center, Sales Process, Call Center, Channel, Cold Calling, SaaS, Networking, Disaster Recovery, Sales, CRM, Management, Call Centers, Security, Leadership, Mobile Devices, Sales Operations, Project Management, Sales Management, Enterprise Software, Channel Partners, Strategy, Business Development, Outsourcing, Program Management, Training, Avaya, Forecasting, Storage, Unified Communications
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2012
Executive Master of Science (MSMIT), Managing Information Technology, 3.6
Cardinal Stritch University
Bachelor of Science (BS), Business Administration and Management, General
Star2Star Communications, LLC May 2015 - Present
Avaya 2011 - Present
MDSi, Inc. 2010 - 2011
RYLA Inc. 2008 - 2010
Omnicom, MarketStar Division / Cisco January 2005 - June 2008
HomeBanc Mortgage 2001 - 2004
IBM 1993 - 2001
Skills
VoIP, Solution Selling, Account Management, Salesforce.com, Telecommunications, Direct Sales, Cisco Technologies, Wireless, Vendor Management, Cloud Computing, Managed Services, Technical Support, Data Center, Sales Process, Call Center, Channel, Cold Calling, SaaS, Networking, Disaster Recovery, Sales, CRM, Management, Call Centers, Security, Leadership, Mobile Devices, Sales Operations, Project Management, Sales Management, Enterprise Software, Channel Partners, Strategy, Business Development, Outsourcing, Program Management, Training, Avaya, Forecasting, Storage, Unified Communications
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2012
Executive Master of Science (MSMIT), Managing Information Technology, 3.6
Cardinal Stritch University
Bachelor of Science (BS), Business Administration and Management, General
Shawna Jones's RYLA Inc. Experience 2009 - 2014
Job Call Center Manager
Industry Outsourcing/Offshoring
Experience
AloriCares a division of Alorica Inc. February 2009 - Present
RYLA Inc. 2009 - 2014
Prudential Financial January 2004 - August 2008
Skills
Vendor Management, Workforce Management, Performance Management, Process Improvement, Call Centers, Call Center, Customer Service, Training, Leadership, Team Building, Employee Relations, Recruiting
Education
Essex County College
AloriCares a division of Alorica Inc. February 2009 - Present
RYLA Inc. 2009 - 2014
Prudential Financial January 2004 - August 2008
Skills
Vendor Management, Workforce Management, Performance Management, Process Improvement, Call Centers, Call Center, Customer Service, Training, Leadership, Team Building, Employee Relations, Recruiting
Education
Essex County College
Richard Ricks's RYLA Inc. Experience September 2005 - November 2006
Job Chief Financial Officer
Industry Financial Services
Experience
AS Solution 2009 - Present
Net CFOs January 2008 - Present
The LH Thomson Company December 2006 - January 2008
RYLA Inc. September 2005 - November 2006
The Strategist Group June 2002 - September 2005
Georgia PCS Management August 1997 - June 2002
Skills
Process Improvement, Analysis, Exit Strategies, Pricing Analysis, Start-ups, Cash Management, Capital Budgeting, Strategic Planning, Business Strategy, Financial Analysis, Mergers, Forecasting, Vendor Management, Private Equity, Negotiation, Mergers & Acquisitions, Business Planning, Management Consulting, Finance, Leadership, Strategy, Restructuring, Management
Education
Stanford University Graduate School of Business 2001 — 2001
Stategy & Organization
University of Pennsylvania - The Wharton School 2000 — 2000
M & A
Northwestern University - Kellogg School of Management 1999 — 1999
Finance
Georgia College and State University 1992 — 1994
MBA, Finance
Georgia Institute of Technology 1982 — 1987
BS ISyE, Industrial & Systems Engineering
AS Solution 2009 - Present
Net CFOs January 2008 - Present
The LH Thomson Company December 2006 - January 2008
RYLA Inc. September 2005 - November 2006
The Strategist Group June 2002 - September 2005
Georgia PCS Management August 1997 - June 2002
Skills
Process Improvement, Analysis, Exit Strategies, Pricing Analysis, Start-ups, Cash Management, Capital Budgeting, Strategic Planning, Business Strategy, Financial Analysis, Mergers, Forecasting, Vendor Management, Private Equity, Negotiation, Mergers & Acquisitions, Business Planning, Management Consulting, Finance, Leadership, Strategy, Restructuring, Management
Education
Stanford University Graduate School of Business 2001 — 2001
Stategy & Organization
University of Pennsylvania - The Wharton School 2000 — 2000
M & A
Northwestern University - Kellogg School of Management 1999 — 1999
Finance
Georgia College and State University 1992 — 1994
MBA, Finance
Georgia Institute of Technology 1982 — 1987
BS ISyE, Industrial & Systems Engineering
E. Darlene Jones E. Darlene Jones's RYLA Inc. Experience June 2010 - July 2010
Job LegalShield Identity Theft Consultant
Industry Legal Services
Experience
LegalShield - Independent Associate Darlene Jones July 2014 - Present
Walt Disney World January 2011 - April 2015
RYLA Inc. June 2010 - July 2010
US Census Bureau April 2010 - June 2010
Quality of Life Health Services May 2008 - January 2009
Maurices November 2007 - March 2008
H&R Block January 2003 - April 2007
Small Business Administration September 2004 - March 2005
Emma Sansom High School January 2004 - July 2004
UAB Hospital November 2001 - June 2002
Skills
Editing, Production, Word, Microsoft Office, Social Media, Management, Microsoft Word, Data Entry, Interviews, Budgets, Customer Service, Human Resources, Program Management, Teamwork, Social Networking, Time Management
Education
Clark Atlanta University 1995 — 2010
BA, Film
American InterContinental University 2005 — 2007
MBA, Accounting and Finance
Florida A&M University 1997 — 1999
BS, Business Adminstration
LegalShield - Independent Associate Darlene Jones July 2014 - Present
Walt Disney World January 2011 - April 2015
RYLA Inc. June 2010 - July 2010
US Census Bureau April 2010 - June 2010
Quality of Life Health Services May 2008 - January 2009
Maurices November 2007 - March 2008
H&R Block January 2003 - April 2007
Small Business Administration September 2004 - March 2005
Emma Sansom High School January 2004 - July 2004
UAB Hospital November 2001 - June 2002
Skills
Editing, Production, Word, Microsoft Office, Social Media, Management, Microsoft Word, Data Entry, Interviews, Budgets, Customer Service, Human Resources, Program Management, Teamwork, Social Networking, Time Management
Education
Clark Atlanta University 1995 — 2010
BA, Film
American InterContinental University 2005 — 2007
MBA, Accounting and Finance
Florida A&M University 1997 — 1999
BS, Business Adminstration
Sierra Adams Sierra Adams's RYLA Inc. Experience May 2009 - August 2009
Job College Graduate
Industry Marketing and Advertising
Experience
Key Property Services Temporary AssistantSecureWorld ExpoMay 2013 - May 2013
Mosaic Solutions Group 2013 - 2013
IBM May 2012 - May 2012
Minigrip May 2012 - May 2012
RYLA Inc. May 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Proficient Typing Skills, Multitasking Skills, Clerical Skills, Marketing, Fast-paced, Team Leadership, Learning Quickly, Organization, Organizational Behavior, Graduate Students, Data Entry, Telemarketing, PowerPoint, Always Punctual, Dependable Team Player, Highly Dedicated
Education
Albany State University 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Key Property Services Temporary AssistantSecureWorld ExpoMay 2013 - May 2013
Mosaic Solutions Group 2013 - 2013
IBM May 2012 - May 2012
Minigrip May 2012 - May 2012
RYLA Inc. May 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Proficient Typing Skills, Multitasking Skills, Clerical Skills, Marketing, Fast-paced, Team Leadership, Learning Quickly, Organization, Organizational Behavior, Graduate Students, Data Entry, Telemarketing, PowerPoint, Always Punctual, Dependable Team Player, Highly Dedicated
Education
Albany State University 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Shaunita Gore Cobb Shaunita Gore Cobb's RYLA Inc. Experience October 2007 - September 2009
Job Student at Southern Polytechnic State University
Industry Accounting
Experience
Southern Polytechnic State University August 2011 - Present
TASQ Technology June 2011 - March 2012
RYLA Inc. October 2007 - September 2009
Skills
Customer Service, Call Centers, Techinical, Clerical Skills, Administrative..., Microsoft Office, Microsoft Word, Microsoft Excel, Account Management
Education
Southern Polytechnic State University 2011 — 2014
Bachelor of Applied Science (BASc), Accounting
Middle Georgia College 2005 — 2007
Associate of Science (A.S.), Computer Science
Southern Polytechnic State University August 2011 - Present
TASQ Technology June 2011 - March 2012
RYLA Inc. October 2007 - September 2009
Skills
Customer Service, Call Centers, Techinical, Clerical Skills, Administrative..., Microsoft Office, Microsoft Word, Microsoft Excel, Account Management
Education
Southern Polytechnic State University 2011 — 2014
Bachelor of Applied Science (BASc), Accounting
Middle Georgia College 2005 — 2007
Associate of Science (A.S.), Computer Science
Wayne Walker, PMI-PMP, PMI-ACP, CSM, ITILv3's RYLA Inc. Experience February 2008 - March 2009
Job Global Support Services Manager/Sr. Project Manager
Industry Information Technology and Services
Experience
iVision August 2012 - Present
Graphic Packaging International June 2012 - August 2012
iVision October 2011 - June 2012
CDI/IBM May 2010 - October 2011
WinCup April 2009 - October 2011
RYLA Inc. February 2008 - March 2009
Digital Visions Videography January 2003 - March 2008
Visiting Nurse Health System May 2007 - February 2008
Gwinnett County Government June 2005 - December 2006
Pulte Homes April 1998 - January 2005
Skills
Project Management, Windows Server..., PMP, ITIL, Windows Server, Active Directory, Troubleshooting, Servers, Vendor Management, Process Improvement, Change Management, Deployment, Customer Relations, Problem Solving, IT Service Management, IT Management, Team Building, Windows, IT Operations, Six Sigma, MS Project, Team Leadership, Administration, Budgeting, Business Analysis, Customer Service, Microsoft Office, Planning, Policy, Certified Scrum Master..., Windows Server 2008, Microsoft Office..., Microsoft Exchange, Visio, MOF V.4 (Microsoft..., Project Planning, System Deployment, Disaster Recovery, Networking, System Administration, SDLC, Enterprise Architecture, Data Center, Lync Server 2010, Management, Budgets, Leadership, CRM, Business Process, PMO
Education
Ohio University
Bachelor of Science, Communications
Collinwood High School
Diploma, College Prep
iVision August 2012 - Present
Graphic Packaging International June 2012 - August 2012
iVision October 2011 - June 2012
CDI/IBM May 2010 - October 2011
WinCup April 2009 - October 2011
RYLA Inc. February 2008 - March 2009
Digital Visions Videography January 2003 - March 2008
Visiting Nurse Health System May 2007 - February 2008
Gwinnett County Government June 2005 - December 2006
Pulte Homes April 1998 - January 2005
Skills
Project Management, Windows Server..., PMP, ITIL, Windows Server, Active Directory, Troubleshooting, Servers, Vendor Management, Process Improvement, Change Management, Deployment, Customer Relations, Problem Solving, IT Service Management, IT Management, Team Building, Windows, IT Operations, Six Sigma, MS Project, Team Leadership, Administration, Budgeting, Business Analysis, Customer Service, Microsoft Office, Planning, Policy, Certified Scrum Master..., Windows Server 2008, Microsoft Office..., Microsoft Exchange, Visio, MOF V.4 (Microsoft..., Project Planning, System Deployment, Disaster Recovery, Networking, System Administration, SDLC, Enterprise Architecture, Data Center, Lync Server 2010, Management, Budgets, Leadership, CRM, Business Process, PMO
Education
Ohio University
Bachelor of Science, Communications
Collinwood High School
Diploma, College Prep
Nicole Haines Nicole Haines's RYLA Inc. Experience August 2007 - December 2010
Job Dynamic Human Resources Professional
Industry Human Resources
Experience
Assurant Specialty Property September 2013 - Present
Unique Talents in Motions LLC January 2010 - September 2013
The Home Depot August 2012 - April 2013
Staffmark October 2011 - August 2012
CCH Small Firm Services October 2010 - January 2012
RYLA Inc. August 2007 - December 2010
Skills
Interviews, Training, Customer Service, Hiring, Outlook, Team Building, Management, Time Management, Temporary Placement, Call Centers, Microsoft Office, New Hire Orientations, PowerPoint, Employee Training, Microsoft Word, Lotus Notes, Microsoft Excel, Recruiting, Clerical Skills, 10 Key, Windows, Recruitment Advertising, Conflict Resolution, Photoshop, Market Analysis, Event Planning, Office Administration, Administrative..., Travel Arrangements, Interviewing, Typing, Training & Development, Marketing Strategy, Organizing, Market Planning, Mac OS, Administrative Support, Records Management, Business Management, Compensation, WordPerfect, Appointment Scheduling, Human Resource..., Travel Management, Talent Acquisition, Onboarding, Employee Relations, Administrative..., Human Resources
Education
American InterContinental University 2010 — 2011
Associates of Arts in Business Administration, Human Resources
Morrow High School 1996 — 2000
High School Diploma, College Preparatory
Assurant Specialty Property September 2013 - Present
Unique Talents in Motions LLC January 2010 - September 2013
The Home Depot August 2012 - April 2013
Staffmark October 2011 - August 2012
CCH Small Firm Services October 2010 - January 2012
RYLA Inc. August 2007 - December 2010
Skills
Interviews, Training, Customer Service, Hiring, Outlook, Team Building, Management, Time Management, Temporary Placement, Call Centers, Microsoft Office, New Hire Orientations, PowerPoint, Employee Training, Microsoft Word, Lotus Notes, Microsoft Excel, Recruiting, Clerical Skills, 10 Key, Windows, Recruitment Advertising, Conflict Resolution, Photoshop, Market Analysis, Event Planning, Office Administration, Administrative..., Travel Arrangements, Interviewing, Typing, Training & Development, Marketing Strategy, Organizing, Market Planning, Mac OS, Administrative Support, Records Management, Business Management, Compensation, WordPerfect, Appointment Scheduling, Human Resource..., Travel Management, Talent Acquisition, Onboarding, Employee Relations, Administrative..., Human Resources
Education
American InterContinental University 2010 — 2011
Associates of Arts in Business Administration, Human Resources
Morrow High School 1996 — 2000
High School Diploma, College Preparatory
Andre Mace Andre Mace's RYLA Inc. Experience January 2011 - June 2012
Job Student at Kennesaw State University
Industry Marketing and Advertising
Experience
Hyatt Place January 2013 - December 2013
Hyatt Place June 2012 - January 2013
RYLA Inc. January 2011 - June 2012
Keystone Automotive Operations April 2007 - November 2010
Walmart November 2006 - April 2007
The ICEE Company April 2006 - October 2006
Outback Steakhouse May 2004 - April 2006
Skills
Warehousing, Forklift Operator, Shipping, Distribution Center..., Event Planning, Marketing, Event Management, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Facebook, PowerPoint, Social Media Marketing, Microsoft Word
Education
Kennesaw State University 2010 — 2015
in progress, Marketing, 2.89
Hyatt Place January 2013 - December 2013
Hyatt Place June 2012 - January 2013
RYLA Inc. January 2011 - June 2012
Keystone Automotive Operations April 2007 - November 2010
Walmart November 2006 - April 2007
The ICEE Company April 2006 - October 2006
Outback Steakhouse May 2004 - April 2006
Skills
Warehousing, Forklift Operator, Shipping, Distribution Center..., Event Planning, Marketing, Event Management, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Facebook, PowerPoint, Social Media Marketing, Microsoft Word
Education
Kennesaw State University 2010 — 2015
in progress, Marketing, 2.89
Deidre Etheridge Deidre Etheridge's RYLA Inc. Experience November 2008 - November 2010
Job Operations Management at Amazon.com
Industry Telecommunications
Experience
Amazon.com March 2011 - Present
RYLA Inc. November 2008 - November 2010
Dun & Bradstreet March 2007 - November 2008
DHL Global Mail 2006 - 2007
BellSouth 1997 - 2006
United States Army May 1992 - May 1997
Skills
Process Improvement, Leadership, CRM, Credit Risk, Operations Management, Change Management, Strategic Planning, Cross-functional Team..., Call Center, Program Management, Vendor Management, Team Leadership
Education
Emory University - Goizueta Business School 2000 — 2002
MBA
United States Military Academy at West Point 1988 — 1992
BS, Psychology, Systems Engineering
Amazon.com March 2011 - Present
RYLA Inc. November 2008 - November 2010
Dun & Bradstreet March 2007 - November 2008
DHL Global Mail 2006 - 2007
BellSouth 1997 - 2006
United States Army May 1992 - May 1997
Skills
Process Improvement, Leadership, CRM, Credit Risk, Operations Management, Change Management, Strategic Planning, Cross-functional Team..., Call Center, Program Management, Vendor Management, Team Leadership
Education
Emory University - Goizueta Business School 2000 — 2002
MBA
United States Military Academy at West Point 1988 — 1992
BS, Psychology, Systems Engineering
Josette Miller Josette Miller's RYLA Inc. Experience December 2008 - August 2010
Job Human Resources, HRIS, SHRM, Logistics, Workforce Management Experience
Industry Consumer Services
Experience
Dell April 2013 - April 2015
The Coca-Cola Company/Randstad March 2012 - January 2013
The Home Depot/Staffmark December 2011 - March 2012
RYLA Inc. December 2008 - August 2010
Skills
Human Resources, Microsoft Office, Banking, Lotus Notes, PeopleSoft, Avaya, Technical Support, Data Entry, Quality Assurance, Telecommunications, XP, Unix, Photoshop, Java, Administrative Work, Customer Satisfaction, Call Centers, Account Management
Education
Atlanta Technical College 2012 — 2015
Human Resources Management/Business Management, SHRM, PHR
Albany State University 1995 — 1999
Bachelor of Science (BS), Computer Science/Information Technology
Dell April 2013 - April 2015
The Coca-Cola Company/Randstad March 2012 - January 2013
The Home Depot/Staffmark December 2011 - March 2012
RYLA Inc. December 2008 - August 2010
Skills
Human Resources, Microsoft Office, Banking, Lotus Notes, PeopleSoft, Avaya, Technical Support, Data Entry, Quality Assurance, Telecommunications, XP, Unix, Photoshop, Java, Administrative Work, Customer Satisfaction, Call Centers, Account Management
Education
Atlanta Technical College 2012 — 2015
Human Resources Management/Business Management, SHRM, PHR
Albany State University 1995 — 1999
Bachelor of Science (BS), Computer Science/Information Technology
Celest Smith's RYLA Inc. Experience December 2010 - Present
Job CCR Verizon Wireless at RYLA Inc.
Industry Printing
Experience
RYLA Inc. December 2010 - Present
Creative Promotions Resource 2006 - Present
Internal Revenue Service 2010 - 2011
PC Richard & Son 1985 - 1997
Education
Five Towns College 1988 — 1990
AAS, Jazz Commercial Music
Commack North 1982 — 1986
Dipolma, High School Stuff
RYLA Inc. December 2010 - Present
Creative Promotions Resource 2006 - Present
Internal Revenue Service 2010 - 2011
PC Richard & Son 1985 - 1997
Education
Five Towns College 1988 — 1990
AAS, Jazz Commercial Music
Commack North 1982 — 1986
Dipolma, High School Stuff
Avery Whisenant Avery Whisenant's RYLA Inc. Experience November 2009 - December 2009
Job Server at Atlanta Athletic Club
Industry Hospitality
Experience
Atlanta Athletic Club October 2014 - Present
Fuji Hana & Thai Peppers November 2012 - October 2014
Fuji Hana & Thai Peppers May 2013 - July 2014
LNET (owned by Daniels Ingram Communication Network) August 2012 - October 2012
Fuji Hana Thai Peppers June 2012 - August 2012
Fuji Hana (at Shallowford) January 2010 - May 2012
JPI Publishing September 2010 - September 2011
Ryla, Inc November 2009 - December 2009
Manpower, Inc July 2009 - November 2009
KIDQ 27 Inc January 2008 - April 2009
Skills
Final Cut Pro, Editing, Television, Film, Customer Service, Graphics, Logic Pro, Basic Photoshop, Entertainment, Marketing
Education
Armstrong Atlantic State University 2003 — 2005
Bachelor's Degree Obtained, Theatre/Theatre Arts Management, 3+ GPA
Atlanta Athletic Club October 2014 - Present
Fuji Hana & Thai Peppers November 2012 - October 2014
Fuji Hana & Thai Peppers May 2013 - July 2014
LNET (owned by Daniels Ingram Communication Network) August 2012 - October 2012
Fuji Hana Thai Peppers June 2012 - August 2012
Fuji Hana (at Shallowford) January 2010 - May 2012
JPI Publishing September 2010 - September 2011
Ryla, Inc November 2009 - December 2009
Manpower, Inc July 2009 - November 2009
KIDQ 27 Inc January 2008 - April 2009
Skills
Final Cut Pro, Editing, Television, Film, Customer Service, Graphics, Logic Pro, Basic Photoshop, Entertainment, Marketing
Education
Armstrong Atlantic State University 2003 — 2005
Bachelor's Degree Obtained, Theatre/Theatre Arts Management, 3+ GPA
Justin Spearman, M.Ed.'s RYLA Inc. Experience November 2009 - June 2010
Job School Counseling Intern
Industry Education Management
Experience
Capella University February 2010 - Present
Gwinnett County Public Schools December 2014 - Present
Virtual Reality LLC January 2011 - May 2015
CCS Medical June 2010 - December 2010
RYLA Inc. November 2009 - June 2010
Strayer University 2007 - 2009
Fort Valley State University 2001 - 2007
Fort Valley State University August 2002 - January 2006
Healthfield Home Healthcare June 2001 - August 2001
Healthfield Home Healthcare October 1999 - December 2000
Skills
Customer Service, Insurance, Call Center, Counseling, Microsoft Office, Coaching, Leadership, Microsoft Excel, Team Building, Teamwork, Time Management, Management, Training, Administrative..., Call Centers, Microsoft Word, Psychotherapy, PowerPoint, Access, Research, Data Entry, Public Speaking, Community Outreach, Higher Education
Education
Capella University 2011 — 2015
MS in School Counseling, Certificate in Cont. Mental Health, Education, 3.678
Strayer University 2007 — 2009
M.Ed., Educational Managment/Leadership
Fort Valley State University 1997 — 2007
B.A., Sociology
Capella University February 2010 - Present
Gwinnett County Public Schools December 2014 - Present
Virtual Reality LLC January 2011 - May 2015
CCS Medical June 2010 - December 2010
RYLA Inc. November 2009 - June 2010
Strayer University 2007 - 2009
Fort Valley State University 2001 - 2007
Fort Valley State University August 2002 - January 2006
Healthfield Home Healthcare June 2001 - August 2001
Healthfield Home Healthcare October 1999 - December 2000
Skills
Customer Service, Insurance, Call Center, Counseling, Microsoft Office, Coaching, Leadership, Microsoft Excel, Team Building, Teamwork, Time Management, Management, Training, Administrative..., Call Centers, Microsoft Word, Psychotherapy, PowerPoint, Access, Research, Data Entry, Public Speaking, Community Outreach, Higher Education
Education
Capella University 2011 — 2015
MS in School Counseling, Certificate in Cont. Mental Health, Education, 3.678
Strayer University 2007 — 2009
M.Ed., Educational Managment/Leadership
Fort Valley State University 1997 — 2007
B.A., Sociology
Courtney Sims's RYLA Inc. Experience February 2008 - October 2010
Job Office Manager for Contract Business Interiors
Industry Furniture
Experience
Contract Business Interiors, Inc. July 2015 - Present
State Farm Insurance August 2011 - April 2015
RYLA Inc. February 2008 - October 2010
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Avaya, Technical Support, Data Entry, Troubleshooting, Outlook, Lotus Notes, Windows 7, Microsoft Office 2007, Microsoft Office, Customer Support, Customer Retention, Time Management, Marketing, Telephone Skills, Underwriting, Administration, Training, Teamwork, Office Administration, Office Management, Microsoft Word, PowerPoint, Microsoft Excel, PeopleSoft, Clerical Skills, Social Networking, Leadership, Team Building, Strategic Planning, Marketing Strategy, Social Media, Sales, Marketing Communications, Account Management, Social Media Marketing, Facebook, Insurance, Project Management, Program Management, Research
Education
Georgia State University 2012 — 2015
Bachelor of Science (B.S.), Marketing
Atlanta Metropolitan College 2010 — 2012
Associate of Science (AS), Business Administration, Management and Operations
Contract Business Interiors, Inc. July 2015 - Present
State Farm Insurance August 2011 - April 2015
RYLA Inc. February 2008 - October 2010
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Avaya, Technical Support, Data Entry, Troubleshooting, Outlook, Lotus Notes, Windows 7, Microsoft Office 2007, Microsoft Office, Customer Support, Customer Retention, Time Management, Marketing, Telephone Skills, Underwriting, Administration, Training, Teamwork, Office Administration, Office Management, Microsoft Word, PowerPoint, Microsoft Excel, PeopleSoft, Clerical Skills, Social Networking, Leadership, Team Building, Strategic Planning, Marketing Strategy, Social Media, Sales, Marketing Communications, Account Management, Social Media Marketing, Facebook, Insurance, Project Management, Program Management, Research
Education
Georgia State University 2012 — 2015
Bachelor of Science (B.S.), Marketing
Atlanta Metropolitan College 2010 — 2012
Associate of Science (AS), Business Administration, Management and Operations
Ashok Vairavan Ashok Vairavan's RYLA Inc. Experience June 2002 - November 2011
Job Vice President Business Development at eVerifile
Industry Human Resources
Experience
eVerifile May 2012 - Present
Deloitte Consulting 2011 - 2012
RYLA Inc. June 2002 - November 2011
Ryla Teleservices June 2009 - December 2010
Dun & Bradstreet 1997 - 2002
Skills
Cross-functional Team..., Process Improvement, Outsourcing, Business Development, Business Intelligence, Mergers, Negotiation, Strategy, Business Strategy, Marketing, Change Management, Start-ups, Strategic Financial..., Strategic Planning, Vendor Management, Salesforce.com, Call Centers, Program Management, CRM, Forecasting, Management, Leadership, Project Management, Performance Management, Business Process..., Team Building, Workforce Management, Operations Management, Customer Experience, Account Management, Business Analysis, BPO, Call Center
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2010
MBA
University of Dayton 1993 — 1997
B.A.
eVerifile May 2012 - Present
Deloitte Consulting 2011 - 2012
RYLA Inc. June 2002 - November 2011
Ryla Teleservices June 2009 - December 2010
Dun & Bradstreet 1997 - 2002
Skills
Cross-functional Team..., Process Improvement, Outsourcing, Business Development, Business Intelligence, Mergers, Negotiation, Strategy, Business Strategy, Marketing, Change Management, Start-ups, Strategic Financial..., Strategic Planning, Vendor Management, Salesforce.com, Call Centers, Program Management, CRM, Forecasting, Management, Leadership, Project Management, Performance Management, Business Process..., Team Building, Workforce Management, Operations Management, Customer Experience, Account Management, Business Analysis, BPO, Call Center
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2010
MBA
University of Dayton 1993 — 1997
B.A.
Gayann Bolton Gayann Bolton's RYLA Inc. Experience October 2007 - March 2011
Job Professional Trainer at The Training Associates
Industry Management Consulting
Experience
Delta Air Lines March 2013 - Present
The Training Associates March 2012 - Present
Alorica/Ryla for BENEFEDS, Long Term Care Partners 2011 - Present
Alorica/Ryla for BENEFEDS, Long Term Care Partners 2008 - December 2012
RYLA Inc. October 2007 - March 2011
RYLA Inc. October 2007 - March 2011
Skills
Time Management, Process Scheduler, Soft Skills, Training Delivery, Needs Analysis, Hands-on Training, Instructional Design, Call Center, Performance Management, New Hire Training, Training, Conflict Management, Public Speaking, Leadership, Team Building, Leadership Development, Coaching, Management, Process Improvement, Customer Service
Education
Dental Auxillary Jamaica 1997 — 2000
Associate's degree, Dentistry
Chattahoochee Technical College
Associate's degree, Marketing/Marketing Management, General
Delta Air Lines March 2013 - Present
The Training Associates March 2012 - Present
Alorica/Ryla for BENEFEDS, Long Term Care Partners 2011 - Present
Alorica/Ryla for BENEFEDS, Long Term Care Partners 2008 - December 2012
RYLA Inc. October 2007 - March 2011
RYLA Inc. October 2007 - March 2011
Skills
Time Management, Process Scheduler, Soft Skills, Training Delivery, Needs Analysis, Hands-on Training, Instructional Design, Call Center, Performance Management, New Hire Training, Training, Conflict Management, Public Speaking, Leadership, Team Building, Leadership Development, Coaching, Management, Process Improvement, Customer Service
Education
Dental Auxillary Jamaica 1997 — 2000
Associate's degree, Dentistry
Chattahoochee Technical College
Associate's degree, Marketing/Marketing Management, General
Shadrin Thomas's RYLA Inc. Experience 2009 - 2010
Job National Account Manager at Sprint
Industry Information Technology and Services
Experience
Sprint December 2013 - Present
First Data Corporation April 2011 - May 2013
LexisNexis 2010 - 2011
RYLA Inc. 2009 - 2010
AT&T Mobility 2006 - 2008
Wireless Retail 2004 - 2006
Skills
Background Checks, Customer Service, Microsoft Office, Account Management, Salesforce.com, Sales, Customer Retention, Solution Selling, Sales Management, Cold Calling, Sales Operations, Customer Satisfaction, Sales Process, CRM, Direct Sales, B2B, Lead Generation, Sales Presentations
Education
Hampton University 1999 — 2003
BS, Management
Sprint December 2013 - Present
First Data Corporation April 2011 - May 2013
LexisNexis 2010 - 2011
RYLA Inc. 2009 - 2010
AT&T Mobility 2006 - 2008
Wireless Retail 2004 - 2006
Skills
Background Checks, Customer Service, Microsoft Office, Account Management, Salesforce.com, Sales, Customer Retention, Solution Selling, Sales Management, Cold Calling, Sales Operations, Customer Satisfaction, Sales Process, CRM, Direct Sales, B2B, Lead Generation, Sales Presentations
Education
Hampton University 1999 — 2003
BS, Management
Christopher True II Christopher True II's RYLA Inc. Experience April 2010 - July 2013
Job Owner of Indelible Creations, LLC
Industry Events Services
Experience
CoStar Group September 2014 - Present
Indelible Creations April 2009 - Present
American Customer Service July 2013 - August 2014
RYLA Inc. April 2010 - July 2013
ER Solutions January 2009 - March 2010
Skills
Advertising, Customer Service, Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Call Centers, Troubleshooting, Windows, Teamwork, Technical Support, Time Management, Team Leadership, Outlook, Windows 7, Social Networking, Customer Satisfaction, OS X, Data Entry, Social Media Marketing, Facebook, Photoshop, Computer Hardware, Windows XP, Customer Experience, Event Planning, Research, Telephone Skills, Public Speaking, Marketing Communications, Event Management, Marketing, Help Desk Support
Education
Ashford University 2015 — 2017
Bachelor's Degree, Journalism & Mass Communication, 4.0
Art Institute of Atlanta 2011 — 2013
Associate of Arts (A.A.), Graphic Design, 3.7
CoStar Group September 2014 - Present
Indelible Creations April 2009 - Present
American Customer Service July 2013 - August 2014
RYLA Inc. April 2010 - July 2013
ER Solutions January 2009 - March 2010
Skills
Advertising, Customer Service, Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Call Centers, Troubleshooting, Windows, Teamwork, Technical Support, Time Management, Team Leadership, Outlook, Windows 7, Social Networking, Customer Satisfaction, OS X, Data Entry, Social Media Marketing, Facebook, Photoshop, Computer Hardware, Windows XP, Customer Experience, Event Planning, Research, Telephone Skills, Public Speaking, Marketing Communications, Event Management, Marketing, Help Desk Support
Education
Ashford University 2015 — 2017
Bachelor's Degree, Journalism & Mass Communication, 4.0
Art Institute of Atlanta 2011 — 2013
Associate of Arts (A.A.), Graphic Design, 3.7
Alicia Edwards Alicia Edwards's RYLA Inc. Experience October 2010 - February 2011
Job Quality Assurance
Industry Telecommunications
Experience
The Home Depot May 2013 - Present
Republic Services Inc January 2012 - May 2013
RYLA Inc. October 2010 - February 2011
JouleX July 2010 - July 2010
The Paisley Group Ltd.Atl May 2004 - January 2010
Paisley 118 Ltd. May 2004 - August 2006
BellSouth Business 2000 - 2004
Skills
PowerPoint, Quality Auditing, Telecommunications, Microsoft Word, Wordpress, Social Media, Social Media Marketing, Facebook, Spanish, English, Grammar, Proofreading, Organization, Communication, Communications Audits, Volunteering, Training Delivery, Microsoft Excel, Management, Project Management, Project Planning, Computers, Comparative Analysis, Travel, Travel Management, Leisure Travel, Public Speaking, Corporate Communications, Technical Writing, Cruises, Mystery Shopping, Quality Measurement, Customer Service, Customer Experience, Sales, Process Scheduler, Web Design, Advisory Boards, Blogging, Social Networking, Quality Assurance, Editing
Education
Georgia Southern University 1986 — 1988
Bachelor of Arts (B.A.), Spanish
Kennesaw State University 1984 — 1986
The Home Depot May 2013 - Present
Republic Services Inc January 2012 - May 2013
RYLA Inc. October 2010 - February 2011
JouleX July 2010 - July 2010
The Paisley Group Ltd.Atl May 2004 - January 2010
Paisley 118 Ltd. May 2004 - August 2006
BellSouth Business 2000 - 2004
Skills
PowerPoint, Quality Auditing, Telecommunications, Microsoft Word, Wordpress, Social Media, Social Media Marketing, Facebook, Spanish, English, Grammar, Proofreading, Organization, Communication, Communications Audits, Volunteering, Training Delivery, Microsoft Excel, Management, Project Management, Project Planning, Computers, Comparative Analysis, Travel, Travel Management, Leisure Travel, Public Speaking, Corporate Communications, Technical Writing, Cruises, Mystery Shopping, Quality Measurement, Customer Service, Customer Experience, Sales, Process Scheduler, Web Design, Advisory Boards, Blogging, Social Networking, Quality Assurance, Editing
Education
Georgia Southern University 1986 — 1988
Bachelor of Arts (B.A.), Spanish
Kennesaw State University 1984 — 1986
Angie McMichen's RYLA Inc. Experience January 2009 - September 2009
Job Installation/Sercive Coordinator, Claims
Industry Building Materials
Experience
Fleming Carpet Distributors, Inc. October 2013 - Present
US Administrator Claims September 2009 - April 2013
RYLA Inc. January 2009 - September 2009
Colonial Bank December 2004 - January 2009
Bank of America January 1999 - December 2004
Skills
Access
Education
Kennesaw State University 1996 — 1999
Elementary Education, Core classes completed, did not graduate
McEachern High School 1992 — 1996
High School Diploma
Fleming Carpet Distributors, Inc. October 2013 - Present
US Administrator Claims September 2009 - April 2013
RYLA Inc. January 2009 - September 2009
Colonial Bank December 2004 - January 2009
Bank of America January 1999 - December 2004
Skills
Access
Education
Kennesaw State University 1996 — 1999
Elementary Education, Core classes completed, did not graduate
McEachern High School 1992 — 1996
High School Diploma
Angela Copeland's RYLA Inc. Experience December 2008 - October 2011
Job Talent Acquisition Consultant Cox Enterprises
Industry Staffing and Recruiting
Experience
Cox Enterprises June 2012 - Present
Perceptis November 2011 - January 2012
RYLA Inc. December 2008 - October 2011
Asurion February 2008 - July 2008
Think Resources September 2005 - November 2007
ACS October 1998 - September 2002
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Technical Recruiting, Recruiting, Employee Relations, College Recruiting, Screening Resumes, Sourcing, Talent Management, HRIS, Internet Recruiting, Contract Recruitment, Human Resources, Benefits Negotiation, Screening, PeopleSoft, Taleo, Performance Management, Executive Search, Hiring, Workforce Planning, Interviews, Training, Management, Leadership, SDLC, Job Fairs
Education
Alabama Agricultural and Mechanical University 1992 — 1996
Bachelor of Science, Sociology
Cox Enterprises June 2012 - Present
Perceptis November 2011 - January 2012
RYLA Inc. December 2008 - October 2011
Asurion February 2008 - July 2008
Think Resources September 2005 - November 2007
ACS October 1998 - September 2002
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Technical Recruiting, Recruiting, Employee Relations, College Recruiting, Screening Resumes, Sourcing, Talent Management, HRIS, Internet Recruiting, Contract Recruitment, Human Resources, Benefits Negotiation, Screening, PeopleSoft, Taleo, Performance Management, Executive Search, Hiring, Workforce Planning, Interviews, Training, Management, Leadership, SDLC, Job Fairs
Education
Alabama Agricultural and Mechanical University 1992 — 1996
Bachelor of Science, Sociology
Karen B. Clay Karen B. Clay's RYLA Inc. Experience September 2007 - April 2011
Job Corp Communications | Strategic Planning
Industry Public Relations and Communications
Experience
Popeyes Louisiana Kitchen, Inc. 2015 - Present
Siemens Industry, Inc. 2013 - 2015
North Atlanta Decor, Inc. dba Budget Blinds N. Atlanta April 2011 - September 2013
RYLA Inc. September 2007 - April 2011
Benevolink June 2003 - August 2007
Spelman College 1997 - 2001
Skills
Public Relations, B2B, Strategy Development, Non-profits, Marketing, Start-ups, Leadership, Marketing Strategy, Business Development, Management, Training, Strategic Communications, Media Relations, Brand Development, Sales, Coaching, Internal Communications, Fundraising, Budgets, Marketing Communications, Sales Operations, Strategy, Strategic Planning, Small Business, Social Media Marketing, Email Marketing, Nonprofits, Advertising, Strategic Partnerships, Entrepreneurship, Lead Generation, Product Development, Public Speaking, Direct Marketing, Social Media, Program Management, Account Management, Project Management, New Business Development, Event Planning
Education
Drake University
B.A.
Popeyes Louisiana Kitchen, Inc. 2015 - Present
Siemens Industry, Inc. 2013 - 2015
North Atlanta Decor, Inc. dba Budget Blinds N. Atlanta April 2011 - September 2013
RYLA Inc. September 2007 - April 2011
Benevolink June 2003 - August 2007
Spelman College 1997 - 2001
Skills
Public Relations, B2B, Strategy Development, Non-profits, Marketing, Start-ups, Leadership, Marketing Strategy, Business Development, Management, Training, Strategic Communications, Media Relations, Brand Development, Sales, Coaching, Internal Communications, Fundraising, Budgets, Marketing Communications, Sales Operations, Strategy, Strategic Planning, Small Business, Social Media Marketing, Email Marketing, Nonprofits, Advertising, Strategic Partnerships, Entrepreneurship, Lead Generation, Product Development, Public Speaking, Direct Marketing, Social Media, Program Management, Account Management, Project Management, New Business Development, Event Planning
Education
Drake University
B.A.
Merle Leroux Merle Leroux's RYLA Inc. Experience May 2010 - June 2012
Job Residential sales
Industry Real Estate
Experience
Solid Source Realty GA November 2013 - Present
EarthCon Consultants, Inc. July 2013 - May 2015
RYLA Inc. May 2010 - June 2012
King & Yaklin LLP August 2009 - December 2009
Stokes Lazarus & Carmichael October 2008 - July 2009
Stern & Edlin October 2007 - February 2009
Farmer Hiers Bushnell & Drye February 2008 - October 2008
Skills
10 Key, Account Management, Courts, Event Planning, Legal Writing, Garnishments, Family Law, Lexis, Litigation, Outlook, Software Documentation, Team Building, Trials, Westlaw, Invoicing, LexisNexis
Education
Kennesaw State University
Paralegal Certificate
Solid Source Realty GA November 2013 - Present
EarthCon Consultants, Inc. July 2013 - May 2015
RYLA Inc. May 2010 - June 2012
King & Yaklin LLP August 2009 - December 2009
Stokes Lazarus & Carmichael October 2008 - July 2009
Stern & Edlin October 2007 - February 2009
Farmer Hiers Bushnell & Drye February 2008 - October 2008
Skills
10 Key, Account Management, Courts, Event Planning, Legal Writing, Garnishments, Family Law, Lexis, Litigation, Outlook, Software Documentation, Team Building, Trials, Westlaw, Invoicing, LexisNexis
Education
Kennesaw State University
Paralegal Certificate
Felicia Waller Felicia Waller's RYLA Inc. Experience January 2009 - March 2011
Job jewelry maker at 'SelfEmployed'
Industry Consumer Services
Experience
'Self-Employed' January 2015 - Present
Urban Outfitters November 2014 - January 2015
Lowe's Companies, Inc. April 2014 - September 2014
Teleperformance January 2013 - March 2014
MAU Workforce Solutions April 2012 - November 2012
The Home Depot May 2011 - June 2012
RYLA Inc. January 2009 - March 2011
Haband April 2006 - January 2009
Skills
Social Networking, Blogging, Customer Service, Retail, Cash Handling, Microsoft Office, Data Entry, Creative Writing
Education
American InterContinental University 2005 — 2009
None Obtained, Criminal Justice/Safety Studies
Central Georgia Technical College 2004 — 2005
certification, Computer and Information Sciences and Support Services
'Self-Employed' January 2015 - Present
Urban Outfitters November 2014 - January 2015
Lowe's Companies, Inc. April 2014 - September 2014
Teleperformance January 2013 - March 2014
MAU Workforce Solutions April 2012 - November 2012
The Home Depot May 2011 - June 2012
RYLA Inc. January 2009 - March 2011
Haband April 2006 - January 2009
Skills
Social Networking, Blogging, Customer Service, Retail, Cash Handling, Microsoft Office, Data Entry, Creative Writing
Education
American InterContinental University 2005 — 2009
None Obtained, Criminal Justice/Safety Studies
Central Georgia Technical College 2004 — 2005
certification, Computer and Information Sciences and Support Services
Christa Johnson Christa Johnson's RYLA Inc. Experience June 2010 - May 2011
Job Reaching higher every day
Industry Government Relations
Experience
State of Georgia November 2014 - Present
Wireless Communications, Verizon Premium Retailer April 2013 - January 2015
Wireless Communications, Verizon Premium Retailer January 2014 - August 2014
The Home Depot March 2012 - January 2013
RYLA Inc. June 2010 - May 2011
Kmart Corporation March 2009 - May 2010
Skills
Customer Service, Customer Retention, Mobile Devices, Retail Sales, Sales, Sales Management, Store Management, Marketing, Direct Marketing, Microsoft Office, Wireless, Sales Operations, Customer Satisfaction, Value Selling, Solution Selling, Team Leadership, Leadership Development
Education
Fort Valley State University 2005 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
State of Georgia November 2014 - Present
Wireless Communications, Verizon Premium Retailer April 2013 - January 2015
Wireless Communications, Verizon Premium Retailer January 2014 - August 2014
The Home Depot March 2012 - January 2013
RYLA Inc. June 2010 - May 2011
Kmart Corporation March 2009 - May 2010
Skills
Customer Service, Customer Retention, Mobile Devices, Retail Sales, Sales, Sales Management, Store Management, Marketing, Direct Marketing, Microsoft Office, Wireless, Sales Operations, Customer Satisfaction, Value Selling, Solution Selling, Team Leadership, Leadership Development
Education
Fort Valley State University 2005 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Isaac Booker Isaac Booker's RYLA Inc. Experience June 2010 - June 2014
Job Workforce Management Professional
Industry Telecommunications
Experience
Comcast Cable April 2015 - Present
Alorica June 2010 - June 2014
RYLA Inc. June 2010 - June 2014
Skills
Call Centers, Workforce Management, Avaya Technologies, Management, IEX, Customer Service, Telecommunications, Team Leadership, Customer Satisfaction, Leadership, Microsoft Excel, Outlook, Data Entry, Process Improvement, Vendor Management, Time Management, Team Management
Education
Bauder College 2005 — 2005
Graphic Design
Comcast Cable April 2015 - Present
Alorica June 2010 - June 2014
RYLA Inc. June 2010 - June 2014
Skills
Call Centers, Workforce Management, Avaya Technologies, Management, IEX, Customer Service, Telecommunications, Team Leadership, Customer Satisfaction, Leadership, Microsoft Excel, Outlook, Data Entry, Process Improvement, Vendor Management, Time Management, Team Management
Education
Bauder College 2005 — 2005
Graphic Design
Ismael Pineda Solis's RYLA Inc. Experience June 2008 - August 2008
Job Bilingual (English and Spanish) Professional
Industry Insurance
Experience
ColibriumDirect June 2013 - February 2015
Aon Integramark January 2013 - June 2013
Alorica January 2008 - January 2013
RYLA Inc. June 2008 - August 2008
LA DOLCE VITA January 2007 - January 2008
Skills
Customer Satisfaction, Call Centers, Coaching, Management, Customer Service, Spanish, Workforce Management, Avaya, Customer Experience, Contact Centers, English, Employee Training, Customer Retention, Call Center Development, Performance Management, IVR, Training, Team Leadership, Interviews, Outsourcing, Inbound Marketing, Bilingual-Spanish, Training & Development, Customer Relations, Process Improvement, Leadership, Time Management, Team Building, Recruiting, Employee Relations, Teamwork, IEX, CRM, Licensed Life & Health...
Education
Kennesaw State University 2003 — 2007
Bachelor of Science, Political Science
Rome High School 1999 — 2002
High School Diploma, College Preparatory
ColibriumDirect June 2013 - February 2015
Aon Integramark January 2013 - June 2013
Alorica January 2008 - January 2013
RYLA Inc. June 2008 - August 2008
LA DOLCE VITA January 2007 - January 2008
Skills
Customer Satisfaction, Call Centers, Coaching, Management, Customer Service, Spanish, Workforce Management, Avaya, Customer Experience, Contact Centers, English, Employee Training, Customer Retention, Call Center Development, Performance Management, IVR, Training, Team Leadership, Interviews, Outsourcing, Inbound Marketing, Bilingual-Spanish, Training & Development, Customer Relations, Process Improvement, Leadership, Time Management, Team Building, Recruiting, Employee Relations, Teamwork, IEX, CRM, Licensed Life & Health...
Education
Kennesaw State University 2003 — 2007
Bachelor of Science, Political Science
Rome High School 1999 — 2002
High School Diploma, College Preparatory
Sergena Metayer Sergena Metayer's RYLA Inc. Experience February 2010 - June 2010
Job Field Service Team Representative at First Financial Security
Industry Information Services
Experience
First Financial Security July 2013 - Present
ShelfGenie February 2012 - June 2013
3PD, Inc. August 2010 - February 2012
TeleTech November 2011 - January 2012
Cobb County Volunteer Probation January 2010 - January 2012
RYLA Inc. February 2010 - June 2010
TeleTech May 2009 - August 2009
HSBC June 2008 - December 2008
Classifieds Plus October 2006 - August 2007
GAP OUTLET September 2005 - October 2006
Skills
Customer Service, Call Center, Microsoft Excel, Microsoft Office, Customer Satisfaction, Data Entry, PowerPoint, Training, Microsoft Word, Leadership, Coaching, Team Building, Outlook, Inventory Management, Management, Recruiting, Teamwork, Marketing, Process Scheduler, Access, Time Management, Strategic Planning, Call Center Development, Analysis, Forecasting, Performance Management, Project Planning, Sales, Change Management, Account Management, Invoicing, Software Documentation, Telephone Skills, System Administration, Operations Management, Negotiation, Team Leadership, Supervisory Skills, Process Improvement, Budgets, Troubleshooting, Employee Relations, Sales Management, Retail, Program Management, Customer Retention, Purchasing, Data Analysis, Hiring, Pricing
Education
Niagara University 2002 — 2005
Criminology, Criminology, Sociology, General Psychology
First Financial Security July 2013 - Present
ShelfGenie February 2012 - June 2013
3PD, Inc. August 2010 - February 2012
TeleTech November 2011 - January 2012
Cobb County Volunteer Probation January 2010 - January 2012
RYLA Inc. February 2010 - June 2010
TeleTech May 2009 - August 2009
HSBC June 2008 - December 2008
Classifieds Plus October 2006 - August 2007
GAP OUTLET September 2005 - October 2006
Skills
Customer Service, Call Center, Microsoft Excel, Microsoft Office, Customer Satisfaction, Data Entry, PowerPoint, Training, Microsoft Word, Leadership, Coaching, Team Building, Outlook, Inventory Management, Management, Recruiting, Teamwork, Marketing, Process Scheduler, Access, Time Management, Strategic Planning, Call Center Development, Analysis, Forecasting, Performance Management, Project Planning, Sales, Change Management, Account Management, Invoicing, Software Documentation, Telephone Skills, System Administration, Operations Management, Negotiation, Team Leadership, Supervisory Skills, Process Improvement, Budgets, Troubleshooting, Employee Relations, Sales Management, Retail, Program Management, Customer Retention, Purchasing, Data Analysis, Hiring, Pricing
Education
Niagara University 2002 — 2005
Criminology, Criminology, Sociology, General Psychology
Robert Thomas Jr.'s RYLA Inc. Experience February 2011 - February 2011
Job Information Technology and Services Professional
Industry Consumer Services
Experience
ProCore Solutions March 2013 - Present
RYLA Inc. February 2011 - February 2011
Bank of America June 2006 - February 2009
UPS February 2002 - June 2006
Skills
Microsoft Office, Troubleshooting, Computer Hardware, SharePoint, Windows, Databases, Disaster Recovery, Call Centers, Analysis, Lotus Notes, Windows 7, Networking, XP, Banking, Information Technology, Windows Server, Access, Windows XP
Education
Lincoln College of Technology 2009 — 2010
A.A,S, Information Technology
LSU Shreveport 2000 — 2005
B.S., Accounting
ProCore Solutions March 2013 - Present
RYLA Inc. February 2011 - February 2011
Bank of America June 2006 - February 2009
UPS February 2002 - June 2006
Skills
Microsoft Office, Troubleshooting, Computer Hardware, SharePoint, Windows, Databases, Disaster Recovery, Call Centers, Analysis, Lotus Notes, Windows 7, Networking, XP, Banking, Information Technology, Windows Server, Access, Windows XP
Education
Lincoln College of Technology 2009 — 2010
A.A,S, Information Technology
LSU Shreveport 2000 — 2005
B.S., Accounting
debra hickerson debra hickerson's RYLA Inc. Experience 2007 - 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
The WorkFaith Connection 2014 - 2015
The WorkFaith Connection 2014 - 2015
Xerox 2007 - 2012
RYLA Inc. 2007 - 2008
RYLA Inc. 2007 - 2008
AT&T August 2001 - June 2004
Skills
Windows 7, Operating Systems, Business Analysis, Microsoft Excel, Outlook Express, Microsoft Word, WordPress, Wordperfect, Photoshop, Call Centers, Customer Service, Customer Satisfaction, Phone Etiquette, HTML, Multi-line Phone, Cellular Communications, Public Speaking, PowerPoint, Event Planning, Nonprofits
Education
Turlock High School 2001 — 2001
GED, General Studies
Merced College 1976 — 1977
No Degree, Business Law and Accounting
The WorkFaith Connection 2014 - 2015
The WorkFaith Connection 2014 - 2015
Xerox 2007 - 2012
RYLA Inc. 2007 - 2008
RYLA Inc. 2007 - 2008
AT&T August 2001 - June 2004
Skills
Windows 7, Operating Systems, Business Analysis, Microsoft Excel, Outlook Express, Microsoft Word, WordPress, Wordperfect, Photoshop, Call Centers, Customer Service, Customer Satisfaction, Phone Etiquette, HTML, Multi-line Phone, Cellular Communications, Public Speaking, PowerPoint, Event Planning, Nonprofits
Education
Turlock High School 2001 — 2001
GED, General Studies
Merced College 1976 — 1977
No Degree, Business Law and Accounting
Joanne Dupree Joanne Dupree's RYLA Inc. Experience September 2010 - April 2011
Job Account Manager at Marquette Group
Industry Marketing and Advertising
Experience
Marquette Group May 2012 - Present
A Touch of Color May 2010 - May 2012
RYLA Inc. September 2010 - April 2011
HYP Network Directorio en Espanol December 2007 - January 2009
Alliance Flooring April 2006 - April 2007
TMP Directional Marketing October 1988 - June 2005
Skills
Advertising, Competitive Analysis, Management, Sales, Customer Service, Marketing Strategy, Account Management, Direct Marketing, CRM, Online Advertising, Marketing, Mobile Marketing, Strategic Planning, Project Management, Salesforce.com, Budgets, B2B, Sales Process, Integrated Marketing, Digital Marketing, Marketing Management, Media Planning, Digital Media, Market Planning, Social Media Marketing, Marketing Communications, Email Marketing, Digital Strategy, E-commerce, Leadership, Lead Generation, Advertising Sales, Sales Operations, Program Management, Selling, Sales Management, Product Development, Business Strategy, New Business Development, Teamwork, Strategic Partnerships, Customer Retention, Online Marketing, Social Networking, SEM, Strategy, Team Leadership, PPC, Sales Presentations, Social Media
Education
George Mason University 1974 — 1976
Associate
Guilford College
Real Estate Brokers License
Marquette Group May 2012 - Present
A Touch of Color May 2010 - May 2012
RYLA Inc. September 2010 - April 2011
HYP Network Directorio en Espanol December 2007 - January 2009
Alliance Flooring April 2006 - April 2007
TMP Directional Marketing October 1988 - June 2005
Skills
Advertising, Competitive Analysis, Management, Sales, Customer Service, Marketing Strategy, Account Management, Direct Marketing, CRM, Online Advertising, Marketing, Mobile Marketing, Strategic Planning, Project Management, Salesforce.com, Budgets, B2B, Sales Process, Integrated Marketing, Digital Marketing, Marketing Management, Media Planning, Digital Media, Market Planning, Social Media Marketing, Marketing Communications, Email Marketing, Digital Strategy, E-commerce, Leadership, Lead Generation, Advertising Sales, Sales Operations, Program Management, Selling, Sales Management, Product Development, Business Strategy, New Business Development, Teamwork, Strategic Partnerships, Customer Retention, Online Marketing, Social Networking, SEM, Strategy, Team Leadership, PPC, Sales Presentations, Social Media
Education
George Mason University 1974 — 1976
Associate
Guilford College
Real Estate Brokers License
Yashica Harper Yashica Harper's RYLA Inc. Experience 2010 - 2011
Job Virtual Office Management
Industry Management Consulting
Experience
Virtutopia January 2010 - Present
RYLA Inc. 2010 - 2011
Skills
Performance Management, Coaching, Change Management, Customer Relations, Employee Engagement, Mentoring
Education
Clark Atlanta University 1998 — 2001
Psychology
Virtutopia January 2010 - Present
RYLA Inc. 2010 - 2011
Skills
Performance Management, Coaching, Change Management, Customer Relations, Employee Engagement, Mentoring
Education
Clark Atlanta University 1998 — 2001
Psychology
Andrea Buckel's RYLA Inc. Experience July 2009 - February 2010
Job Senior Staff Accountant at Knapp Logistics Automation, Inc.
Industry Accounting
Experience
Knapp Logistics Automation, Inc. August 2012 - Present
Cystic Fibrosis Foundation May 1998 - Present
Lyman Davidson Dooley March 2012 - August 2012
Knapp Logistics Automation Inc. April 2011 - April 2012
PricewaterhouseCoopers June 2010 - August 2010
RYLA Inc. July 2009 - February 2010
Skills
PowerPoint, QuickBooks, Accounting, Accounts Receivable, Variance Analysis, Cash Flow, Budgets, Microsoft Office, Payroll, ADP Payroll, Account Reconciliation, Employee Benefits, Program Management, Microsoft Excel, Accounts Payable, Auditing, Microsoft Word, Tax, Internal Controls, Leadership, Bookkeeping, Training, Customer Service
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Bachelor of Business Administration, Accounting
Knapp Logistics Automation, Inc. August 2012 - Present
Cystic Fibrosis Foundation May 1998 - Present
Lyman Davidson Dooley March 2012 - August 2012
Knapp Logistics Automation Inc. April 2011 - April 2012
PricewaterhouseCoopers June 2010 - August 2010
RYLA Inc. July 2009 - February 2010
Skills
PowerPoint, QuickBooks, Accounting, Accounts Receivable, Variance Analysis, Cash Flow, Budgets, Microsoft Office, Payroll, ADP Payroll, Account Reconciliation, Employee Benefits, Program Management, Microsoft Excel, Accounts Payable, Auditing, Microsoft Word, Tax, Internal Controls, Leadership, Bookkeeping, Training, Customer Service
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Bachelor of Business Administration, Accounting
Rodney Clements Rodney Clements's RYLA Inc. Experience 2009 - 2012
Job CoOwner at Clements & Clements Car Wash
Industry Financial Services
Experience
Primerica April 2010 - Present
Clements & Clements Car Wash January 2008 - Present
RYLA Inc. 2009 - 2012
Skills
Customer Service, Insurance
Education
University of South Alabama 2009 — 2012
BS, Organzational Development
Alabama Agricultural and Mechanical University
Organizational Development
Primerica April 2010 - Present
Clements & Clements Car Wash January 2008 - Present
RYLA Inc. 2009 - 2012
Skills
Customer Service, Insurance
Education
University of South Alabama 2009 — 2012
BS, Organzational Development
Alabama Agricultural and Mechanical University
Organizational Development
Tashay Thrash Tashay Thrash's RYLA Inc. Experience January 2008 - August 2010
Job Customer Care Manager at Rinnai
Industry Retail
Experience
Rinnai January 2014 - Present
Rinnai March 2012 - Present
AT&T July 2011 - March 2012
Esquire Solutions February 2011 - July 2011
Sprint Nextel August 2010 - February 2011
Verizon Wireless Campaign June 2008 - August 2010
Ryla, Inc January 2008 - August 2010
Ryla, Inc June 2008 - June 2009
AT&T January 2001 - June 2008
AT&T January 2001 - January 2008
Skills
Team Leadership, Call Center, Training, Process Improvement, Customer Service, Database Administration, Business Planning, Project Coordination, Telecommunications, Outsourcing, Microsoft Office, Call Centers, Customer Satisfaction, Management, Contract Negotiation, Microsoft Excel, Leadership, Coaching, Budgets, Negotiation, Customer Retention, Customer Experience, Recruiting, Strategic Planning, Outlook, Operations Management, Vendor Management, Analysis, Sales, Program Management, Team Management, Team Building, Quality Assurance, Troubleshooting, Time Management, Networking, Business Process, CRM, Teamwork, Account Management, Strategy, Sales Management, Performance Management, Project Management, Problem Solving, Forecasting, Technical Support, Sales Operations, Customer Relations
Education
Albany State University
Georgia State University
Associate of Arts, English
Georgia State University
B.A., (Bachelor of Arts, English
Shorter University
Management
Rinnai January 2014 - Present
Rinnai March 2012 - Present
AT&T July 2011 - March 2012
Esquire Solutions February 2011 - July 2011
Sprint Nextel August 2010 - February 2011
Verizon Wireless Campaign June 2008 - August 2010
Ryla, Inc January 2008 - August 2010
Ryla, Inc June 2008 - June 2009
AT&T January 2001 - June 2008
AT&T January 2001 - January 2008
Skills
Team Leadership, Call Center, Training, Process Improvement, Customer Service, Database Administration, Business Planning, Project Coordination, Telecommunications, Outsourcing, Microsoft Office, Call Centers, Customer Satisfaction, Management, Contract Negotiation, Microsoft Excel, Leadership, Coaching, Budgets, Negotiation, Customer Retention, Customer Experience, Recruiting, Strategic Planning, Outlook, Operations Management, Vendor Management, Analysis, Sales, Program Management, Team Management, Team Building, Quality Assurance, Troubleshooting, Time Management, Networking, Business Process, CRM, Teamwork, Account Management, Strategy, Sales Management, Performance Management, Project Management, Problem Solving, Forecasting, Technical Support, Sales Operations, Customer Relations
Education
Albany State University
Georgia State University
Associate of Arts, English
Georgia State University
B.A., (Bachelor of Arts, English
Shorter University
Management
Alexa Cave's RYLA Inc. Experience November 2011 - December 2011
Job at
Industry Insurance
Experience
Munich American Reassurance Company April 2014 - Present
Veterans Health Administration October 2012 - November 2013
RYLA Inc. November 2011 - December 2011
Creative Financial Staffing (CFS) April 2011 - October 2011
Munich American Reassurance Company October 2006 - January 2010
Skills
MS Office Suite, Oracle, Account Management, Microsoft Office, Customer Service, Outlook, Access, Fax, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, BLS, Surgical Instruments, Surgical Technology, Aseptic Technique, Aseptic Processing, Laparoscopic Surgery, Medical Terminology
Education
Everest Institute-Marietta 2012 — 2013
Surgical Technology/Technologist
Ridley - Lowel Business Institute 2002 — 2003
Diploma, Computer Networking & Technical Support
University of Phoenix
Business Administration
Munich American Reassurance Company April 2014 - Present
Veterans Health Administration October 2012 - November 2013
RYLA Inc. November 2011 - December 2011
Creative Financial Staffing (CFS) April 2011 - October 2011
Munich American Reassurance Company October 2006 - January 2010
Skills
MS Office Suite, Oracle, Account Management, Microsoft Office, Customer Service, Outlook, Access, Fax, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, BLS, Surgical Instruments, Surgical Technology, Aseptic Technique, Aseptic Processing, Laparoscopic Surgery, Medical Terminology
Education
Everest Institute-Marietta 2012 — 2013
Surgical Technology/Technologist
Ridley - Lowel Business Institute 2002 — 2003
Diploma, Computer Networking & Technical Support
University of Phoenix
Business Administration
Ebony Jean-Louis Ebony Jean-Louis's RYLA Inc. Experience August 2010 - November 2010
Job HR Generalist (Intern) at Chime Solutions
Industry Higher Education
Experience
Perceptis December 2011 - January 2013
The Home Depot October 2011 - December 2011
Alorica (Formerly Known as RYLA) February 2008 - October 2011
RYLA Inc. August 2010 - November 2010
RYLA Inc. April 2010 - August 2010
RYLA Inc. November 2002 - February 2008
RYLA Inc. August 2002 - November 2002
Skills
Instructor-led Training, Process Improvement, Training, Call Centers, Leadership, Employee Training, Management, Performance Management, Coaching, Operations Management, Call Center, Human Resources, Quality Assurance, Team Leadership, Training Delivery, Customer Service, Analysis, Onboarding
Education
Webster University 2015 — 2017
Master of Business Administration (MBA), Human Resources Development
Kennesaw State University 2013 — 2015
BBA, Business, Management, Marketing, and Related Support Services, 3.34
Gordon College 1997 — 1999
Business
Perceptis December 2011 - January 2013
The Home Depot October 2011 - December 2011
Alorica (Formerly Known as RYLA) February 2008 - October 2011
RYLA Inc. August 2010 - November 2010
RYLA Inc. April 2010 - August 2010
RYLA Inc. November 2002 - February 2008
RYLA Inc. August 2002 - November 2002
Skills
Instructor-led Training, Process Improvement, Training, Call Centers, Leadership, Employee Training, Management, Performance Management, Coaching, Operations Management, Call Center, Human Resources, Quality Assurance, Team Leadership, Training Delivery, Customer Service, Analysis, Onboarding
Education
Webster University 2015 — 2017
Master of Business Administration (MBA), Human Resources Development
Kennesaw State University 2013 — 2015
BBA, Business, Management, Marketing, and Related Support Services, 3.34
Gordon College 1997 — 1999
Business
Mikaela McClinton Mikaela McClinton's RYLA Inc. Experience October 2006 - November 2007
Job Business Systems Analyst at AIG
Industry Information Technology and Services
Experience
AIG December 2014 - Present
UCB June 2013 - November 2014
Midlands Technical College March 2013 - June 2013
Moxie Interactive June 2011 - March 2012
Management Leadership For Tomorrow (MLT) July 2010 - December 2011
RYLA Inc. October 2006 - November 2007
Skills
Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Data Analysis, Customer Service, Access, Social Media, Microsoft Word, Visio, Social Networking, Social Media Marketing, Outlook, Project Management, Facebook, Business Analysis, Time Management, Team Building, Program Management
Education
The University of Georgia 2008 — 2012
B.B.A, Management Information Systems
Midlands Technical College
AIG December 2014 - Present
UCB June 2013 - November 2014
Midlands Technical College March 2013 - June 2013
Moxie Interactive June 2011 - March 2012
Management Leadership For Tomorrow (MLT) July 2010 - December 2011
RYLA Inc. October 2006 - November 2007
Skills
Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Data Analysis, Customer Service, Access, Social Media, Microsoft Word, Visio, Social Networking, Social Media Marketing, Outlook, Project Management, Facebook, Business Analysis, Time Management, Team Building, Program Management
Education
The University of Georgia 2008 — 2012
B.B.A, Management Information Systems
Midlands Technical College
Ashley Gallimore Ashley Gallimore's RYLA Inc. Experience January 2009 - January 2011
Job Substitute Teacher at Cobb County Schools
Industry Telecommunications
Experience
Cobb County Schools August 2014 - Present
Cobb County Schools September 2007 - May 2014
RYLA Inc. January 2009 - January 2011
Jo-Ann Stores, Inc. August 2007 - October 2009
Burlington Coat Factory March 2007 - August 2007
Macy's March 2006 - January 2007
Sears, Roebuck and Co. June 2003 - January 2006
Skills
Teamwork, Teaching, Customer Satisfaction, Microsoft Excel, Customer Service, PowerPoint
Education
Kennesaw State University 2012 — 2015
Bachelor of Education (BEd)
Chattahoochee Technical College 2006 — 2009
Early Childhood Education
Rowan University 2005 — 2006
Bachelor of Education (BEd)
Cobb County Schools August 2014 - Present
Cobb County Schools September 2007 - May 2014
RYLA Inc. January 2009 - January 2011
Jo-Ann Stores, Inc. August 2007 - October 2009
Burlington Coat Factory March 2007 - August 2007
Macy's March 2006 - January 2007
Sears, Roebuck and Co. June 2003 - January 2006
Skills
Teamwork, Teaching, Customer Satisfaction, Microsoft Excel, Customer Service, PowerPoint
Education
Kennesaw State University 2012 — 2015
Bachelor of Education (BEd)
Chattahoochee Technical College 2006 — 2009
Early Childhood Education
Rowan University 2005 — 2006
Bachelor of Education (BEd)
Yashonda Stringer Yashonda Stringer's RYLA Inc. Experience January 2009 - May 2010
Job ManagerLeadership at ChickfilA
Industry Restaurants
Experience
Chick-fil-A September 2010 - Present
RYLA Inc. January 2009 - May 2010
Subway October 2007 - November 2008
Skills
Customer Service, Time Management, Sales, Management, Microsoft Word, Forecasting, Account Management, Accounting, Bookkeeping, PowerPoint, Microsoft Office, Microsoft Excel, Training
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.3
South Cobb High School
Dual diploma
Chick-fil-A September 2010 - Present
RYLA Inc. January 2009 - May 2010
Subway October 2007 - November 2008
Skills
Customer Service, Time Management, Sales, Management, Microsoft Word, Forecasting, Account Management, Accounting, Bookkeeping, PowerPoint, Microsoft Office, Microsoft Excel, Training
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.3
South Cobb High School
Dual diploma
Kytah Banks's RYLA Inc. Experience June 2007 - February 2008
Job Omnilink Technical Support and Monitoring
Industry Information Technology and Services
Experience
Omnilink Systems 2008 - Present
RYLA Inc. June 2007 - February 2008
Children's World Learning Center November 2005 - February 2007
Circuit City August 2005 - February 2007
Royal Transport August 1999 - November 2004
Skills
Sales, Customer Service, Time Management, Networking, Troubleshooting, Agile Methodologies, Process Improvement, Management, Security, Program Management, HTML, Quality Assurance, Team Building, SQL, Windows, Windows Server, Project Management, Team Leadership, Project Planning, Leadership, Account Management, Windows 7, Training
Education
ITT Tech 2005 — 2007
Associate's degree, Computer Networking Systems
North Carolina Agricultural and Technical State University 1997 — 1997
Computer Science
Omnilink Systems 2008 - Present
RYLA Inc. June 2007 - February 2008
Children's World Learning Center November 2005 - February 2007
Circuit City August 2005 - February 2007
Royal Transport August 1999 - November 2004
Skills
Sales, Customer Service, Time Management, Networking, Troubleshooting, Agile Methodologies, Process Improvement, Management, Security, Program Management, HTML, Quality Assurance, Team Building, SQL, Windows, Windows Server, Project Management, Team Leadership, Project Planning, Leadership, Account Management, Windows 7, Training
Education
ITT Tech 2005 — 2007
Associate's degree, Computer Networking Systems
North Carolina Agricultural and Technical State University 1997 — 1997
Computer Science
Wole Oyenuga, PMP's RYLA Inc. Experience November 2008 - April 2011
Job CEO at Sims Real Estate Group
Industry Real Estate
Experience
Sims Real Estate Group January 2012 - Present
AtmanCorp May 2011 - Present
RYLA Inc. November 2008 - April 2011
Sims Real Estate Group December 2005 - November 2008
McMaster-Carr May 2002 - December 2005
Skills
Process Improvement, Operations Management, Program Management, Cross-functional Team..., Strategic Planning, Business Strategy, Project Management, Management, Start-ups, Strategy, PMP, Supply Chain Management, Process Engineering, Leadership, Supply Chain, Continuous Improvement, Business Process..., Logistics
Education
Stanford University 1999 — 2001
MS, Manufacturing Systems Engineering
Carnegie Mellon University 1995 — 1999
BS, Mechanical Engineering/Business Management
Sims Real Estate Group January 2012 - Present
AtmanCorp May 2011 - Present
RYLA Inc. November 2008 - April 2011
Sims Real Estate Group December 2005 - November 2008
McMaster-Carr May 2002 - December 2005
Skills
Process Improvement, Operations Management, Program Management, Cross-functional Team..., Strategic Planning, Business Strategy, Project Management, Management, Start-ups, Strategy, PMP, Supply Chain Management, Process Engineering, Leadership, Supply Chain, Continuous Improvement, Business Process..., Logistics
Education
Stanford University 1999 — 2001
MS, Manufacturing Systems Engineering
Carnegie Mellon University 1995 — 1999
BS, Mechanical Engineering/Business Management
Chevonne Brawner's RYLA Inc. Experience February 2009 - Present
Job customer service representative at RYLA Inc.
Industry Banking
Experience
RYLA Inc. February 2009 - Present
Bank of America March 2002 - October 2007
Skills
Microsoft Word, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Public Speaking, Banking, Facebook, Credit, Deposits, Social Media, Loans, Team Building, Data Entry, Retail Banking, Commercial Banking, 10 Key, Leadership Development, PowerPoint, Administrative..., Credit Analysis
Education
Clayton State University 2012 — 2015
Henry Ford Community College 1989 — 1994
Woodhaven High School
RYLA Inc. February 2009 - Present
Bank of America March 2002 - October 2007
Skills
Microsoft Word, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Public Speaking, Banking, Facebook, Credit, Deposits, Social Media, Loans, Team Building, Data Entry, Retail Banking, Commercial Banking, 10 Key, Leadership Development, PowerPoint, Administrative..., Credit Analysis
Education
Clayton State University 2012 — 2015
Henry Ford Community College 1989 — 1994
Woodhaven High School
Bernadette Wheeler's RYLA Inc. Experience October 2009 - March 2011
Job Unit Manager at Assurant Specialty Property
Industry Management Consulting
Experience
Assurant Specialty Property May 2012 - Present
RYLA Inc. October 2009 - March 2011
Draper & Associates December 2007 - February 2009
Recall June 2006 - November 2007
Web.com March 2003 - May 2006
Wachovia Bank December 1995 - November 2001
Education
Clayton State University 2011 — 2011
Project Management
Cheyney University of Pennsylvania 1992 — 1994
Bachelors of Science, Business Administration/Finance
University of Pittsburgh 1984 — 1986
Engineering
Assurant Specialty Property May 2012 - Present
RYLA Inc. October 2009 - March 2011
Draper & Associates December 2007 - February 2009
Recall June 2006 - November 2007
Web.com March 2003 - May 2006
Wachovia Bank December 1995 - November 2001
Education
Clayton State University 2011 — 2011
Project Management
Cheyney University of Pennsylvania 1992 — 1994
Bachelors of Science, Business Administration/Finance
University of Pittsburgh 1984 — 1986
Engineering
Corey Sapp's RYLA Inc. Experience September 2008 - March 2011
Job CEO at ACA Professional Cleaning, LLC
Industry Consumer Services
Experience
ACA Professional Cleaning, LLC May 2011 - Present
RYLA Inc. September 2008 - March 2011
AT&T November 2006 - November 2007
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, Verint, SharePoint, MS Office Suite, Apple, Event Management, Inventory Management, Contract Management, Product Management, Training & Development, Software Training, Call Centers, Employee Training, Marketing, Microsoft Excel, Microsoft Word, Performance Management, Process Improvement, Sales, Sales Management, Team Leadership
Education
Kennesaw State University 2011 — 2013
Business/Managerial Economics, Junior
ACA Professional Cleaning, LLC May 2011 - Present
RYLA Inc. September 2008 - March 2011
AT&T November 2006 - November 2007
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, Verint, SharePoint, MS Office Suite, Apple, Event Management, Inventory Management, Contract Management, Product Management, Training & Development, Software Training, Call Centers, Employee Training, Marketing, Microsoft Excel, Microsoft Word, Performance Management, Process Improvement, Sales, Sales Management, Team Leadership
Education
Kennesaw State University 2011 — 2013
Business/Managerial Economics, Junior
Yasmeen Grace's RYLA Inc. Experience August 2009 - May 2010
Job Director of Sales at 36.3 DSE Radio
Industry Consumer Services
Experience
36.3 DSE Radio April 2011 - Present
Family Enterpises November 2010 - Present
Randstad November 2011 - June 2015
Radio One Atlanta February 2011 - September 2011
RYLA Inc. August 2009 - May 2010
Uptown Comedy Corner May 2005 - July 2009
Circlestone Productions April 2001 - October 2003
Coca-Cola Enterprises 2001 - 2002
Skills
Market Planning, Public Relations, Sales, Marketing, Advertising, Customer Service, Training, Business Development, Marketing Strategy, Management, Account Management, Editing, Public Speaking, Event Planning, Customer Satisfaction, Lead Generation
Education
Connecticut School of Broadcasting 2010 — 2011
Broadcast Media
Georgia State University 1997 — 2001
BA, Communications- Broadcast Production
Savannah State University 1994 — 1996
Communications
36.3 DSE Radio April 2011 - Present
Family Enterpises November 2010 - Present
Randstad November 2011 - June 2015
Radio One Atlanta February 2011 - September 2011
RYLA Inc. August 2009 - May 2010
Uptown Comedy Corner May 2005 - July 2009
Circlestone Productions April 2001 - October 2003
Coca-Cola Enterprises 2001 - 2002
Skills
Market Planning, Public Relations, Sales, Marketing, Advertising, Customer Service, Training, Business Development, Marketing Strategy, Management, Account Management, Editing, Public Speaking, Event Planning, Customer Satisfaction, Lead Generation
Education
Connecticut School of Broadcasting 2010 — 2011
Broadcast Media
Georgia State University 1997 — 2001
BA, Communications- Broadcast Production
Savannah State University 1994 — 1996
Communications
Doe Harris-Upshaw's RYLA Inc. Experience November 2008 - April 2011
Job Customer Service Professional/PTCB Certified
Industry Consumer Services
Experience
Access Insurance Company July 2011 - December 2011
RYLA Inc. November 2008 - April 2011
Bank of America July 2006 - July 2007
Nextel Partners August 2003 - July 2006
Skills
Call Centers, Vendor Management, Customer Service, Team Building, Call Center, Data Entry, Customer Retention, Customer Satisfaction, Insurance, Microsoft Office, Training, Sales, Workforce Management, Call Center Development, Outlook, Customer Experience, Avaya, Process Improvement, Coaching, Leadership, Performance Management, Management, Time Management, Account Management, Microsoft Excel, Program Management, Team Leadership
Education
Central Michigan University 2014 — 2016
BS, Community Development
Florida Institute of Technology 2008 — 2009
AS, Liberal Arts
Access Insurance Company July 2011 - December 2011
RYLA Inc. November 2008 - April 2011
Bank of America July 2006 - July 2007
Nextel Partners August 2003 - July 2006
Skills
Call Centers, Vendor Management, Customer Service, Team Building, Call Center, Data Entry, Customer Retention, Customer Satisfaction, Insurance, Microsoft Office, Training, Sales, Workforce Management, Call Center Development, Outlook, Customer Experience, Avaya, Process Improvement, Coaching, Leadership, Performance Management, Management, Time Management, Account Management, Microsoft Excel, Program Management, Team Leadership
Education
Central Michigan University 2014 — 2016
BS, Community Development
Florida Institute of Technology 2008 — 2009
AS, Liberal Arts
Jannie Behr's RYLA Inc. Experience November 2010 - April 2011
Job Finance Technician at Falcon School District 49
Industry Health, Wellness and Fitness
Experience
Falcon School District 49 January 2012 - Present
Beachbody October 2011 - Present
RYLA Inc. November 2010 - April 2011
Job Store Staffing January 2008 - October 2008
ICT Solutions October 2005 - February 2008
Safeway August 1995 - August 2005
Education
Pikes Peak Community College 1994 — 2012
Accounting/ Human Resources
Harding University 1993 — 1994
Accounting
Liberty High School 1990 — 1993
Diploma, General
Falcon School District 49 January 2012 - Present
Beachbody October 2011 - Present
RYLA Inc. November 2010 - April 2011
Job Store Staffing January 2008 - October 2008
ICT Solutions October 2005 - February 2008
Safeway August 1995 - August 2005
Education
Pikes Peak Community College 1994 — 2012
Accounting/ Human Resources
Harding University 1993 — 1994
Accounting
Liberty High School 1990 — 1993
Diploma, General
Bruce Bussey's RYLA Inc. Experience March 2008 - June 2009
Job Call Center Manager at FinditParts
Industry Marketing and Advertising
Experience
FinditParts March 2013 - Present
FinditParts May 2011 - March 2013
HollywoodAfterDark January 2005 - March 2011
RYLA Inc. March 2008 - June 2009
Ticketmaster July 2000 - August 2005
CarsDirect.com January 2000 - July 2000
ADT January 1999 - January 2000
Lanier worldwide, Inc. 1998 - August 1999
Lanier Worldwide, Inc. 1995 - 1998
Lanier Worldwide, Inc. 1992 - 1995
Skills
Cold Calling, Account Management, Lead Generation, B2B, New Business Development, Management, Marketing, Customer Service, Sales, Sales Management
Education
Morris Brown College 1986 — 1990
Business Administration
FinditParts March 2013 - Present
FinditParts May 2011 - March 2013
HollywoodAfterDark January 2005 - March 2011
RYLA Inc. March 2008 - June 2009
Ticketmaster July 2000 - August 2005
CarsDirect.com January 2000 - July 2000
ADT January 1999 - January 2000
Lanier worldwide, Inc. 1998 - August 1999
Lanier Worldwide, Inc. 1995 - 1998
Lanier Worldwide, Inc. 1992 - 1995
Skills
Cold Calling, Account Management, Lead Generation, B2B, New Business Development, Management, Marketing, Customer Service, Sales, Sales Management
Education
Morris Brown College 1986 — 1990
Business Administration
Jimi' E. Rogers's RYLA Inc. Experience March 2009 - January 2012
Job Kindergarten Teacher at Charlotte Mecklenburg Schools
Industry Primary/Secondary Education
Experience
Macy's June 2013 - Present
Charlotte Mecklenburg Schools December 2012 - Present
At Home Employer June 2012 - October 2012
Alorica, Inc January 2012 - June 2012
RYLA Inc. March 2009 - January 2012
Gilliland, Ratz & Browning November 2005 - February 2007
Georgia State University January 2004 - November 2005
Skills
Outlook, Research, Customer Service, Public Speaking, Litigation, Data Entry, Access, PowerPoint, Microsoft Excel, Administrative...
Education
Troy University 2006 — 2008
Master's, Public Administration
Georgia State University 2001 — 2005
Bachelor of Arts (B.A.), Sociology
Macy's June 2013 - Present
Charlotte Mecklenburg Schools December 2012 - Present
At Home Employer June 2012 - October 2012
Alorica, Inc January 2012 - June 2012
RYLA Inc. March 2009 - January 2012
Gilliland, Ratz & Browning November 2005 - February 2007
Georgia State University January 2004 - November 2005
Skills
Outlook, Research, Customer Service, Public Speaking, Litigation, Data Entry, Access, PowerPoint, Microsoft Excel, Administrative...
Education
Troy University 2006 — 2008
Master's, Public Administration
Georgia State University 2001 — 2005
Bachelor of Arts (B.A.), Sociology
Maceo Blake's RYLA Inc. Experience 2007 - 2008
Job AVP, Learning and Development at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services October 2014 - Present
BAMS 2014 - 2015
BAMS 2014 - 2015
GBCI May 2013 - October 2014
First Data Corporation 2008 - 2013
RYLA Inc. 2007 - 2008
L-3 Communications 2006 - 2007
Enfotrust Networks August 2004 - August 2006
Minorplanet February 2002 - May 2004
Stock Building Supply November 2000 - December 2001
Skills
Software Documentation, Program Management, Process Improvement, Training, Management, Leadership, Project Management
Education
Francis Marion University 1991 — 1997
Bachelor's degree, Mass Communication/Media Studies
Francis Marion University
Bachelor of Arts, Mass Communications
Bank of America Merchant Services October 2014 - Present
BAMS 2014 - 2015
BAMS 2014 - 2015
GBCI May 2013 - October 2014
First Data Corporation 2008 - 2013
RYLA Inc. 2007 - 2008
L-3 Communications 2006 - 2007
Enfotrust Networks August 2004 - August 2006
Minorplanet February 2002 - May 2004
Stock Building Supply November 2000 - December 2001
Skills
Software Documentation, Program Management, Process Improvement, Training, Management, Leadership, Project Management
Education
Francis Marion University 1991 — 1997
Bachelor's degree, Mass Communication/Media Studies
Francis Marion University
Bachelor of Arts, Mass Communications
Terri Gray's RYLA Inc. Experience 2010 - 2010
Job Training Consultant
Industry Medical Practice
Experience
Horizon Software International, LLC. July 2014 - August 2014
TrainingFolks April 2014 - June 2014
Ettain Group (Well Star Health System) March 2014 - April 2014
RemX OfficeStaff January 2014 - March 2014
DOD Contract Trainer, Wounded Warrior Project May 2013 - October 2013
The Training Associates January 2011 - April 2013
Outcomes Health Information Solutions February 2010 - March 2011
Ryla Teleservices, INC September 2010 - December 2010
Ryla Teleservices, Inc. September 2009 - August 2010
RYLA Inc. 2010 - 2010
Skills
CPT/ICD9, Medical Billing, Insurance Billing, Call Center, Insurance, Training, Process Improvement, Coaching, Consulting, Sales, Training Delivery, Management, Leadership, E-Learning, Instructor-led Training, Team Building, Change Management, Hands-on Training, Adult Education, Team Leadership, Human Resources, Organizational..., Leadership Development, Employee Training, Soft Skills, Workshop Facilitation, Call Centers, Instructional Design, Software Documentation, Technical Training, Time Management, Performance Management, Captivate, Customer Service, Staff Development, Organizational..., Blended Learning, Program Management, Needs Analysis, Technical Support, Learning Management, Learning Management..., Management Consulting, Healthcare, Epic Systems, EHR, SharePoint, Troubleshooting, HIPAA, Integration
Education
Lean Sigma Six Class 2014 — 2014
Introduction to Lean Sigma Six Certificate
Gwinnett Technical Institute 2011 — 2011
Certificate, Pharmacy Technician
DeVry University 1995 — 1997
Bachelor Degree, Computer Information Systems
Medix School 1985 — 1986
Certificate, Medical Sectretary
Horizon Software International, LLC. July 2014 - August 2014
TrainingFolks April 2014 - June 2014
Ettain Group (Well Star Health System) March 2014 - April 2014
RemX OfficeStaff January 2014 - March 2014
DOD Contract Trainer, Wounded Warrior Project May 2013 - October 2013
The Training Associates January 2011 - April 2013
Outcomes Health Information Solutions February 2010 - March 2011
Ryla Teleservices, INC September 2010 - December 2010
Ryla Teleservices, Inc. September 2009 - August 2010
RYLA Inc. 2010 - 2010
Skills
CPT/ICD9, Medical Billing, Insurance Billing, Call Center, Insurance, Training, Process Improvement, Coaching, Consulting, Sales, Training Delivery, Management, Leadership, E-Learning, Instructor-led Training, Team Building, Change Management, Hands-on Training, Adult Education, Team Leadership, Human Resources, Organizational..., Leadership Development, Employee Training, Soft Skills, Workshop Facilitation, Call Centers, Instructional Design, Software Documentation, Technical Training, Time Management, Performance Management, Captivate, Customer Service, Staff Development, Organizational..., Blended Learning, Program Management, Needs Analysis, Technical Support, Learning Management, Learning Management..., Management Consulting, Healthcare, Epic Systems, EHR, SharePoint, Troubleshooting, HIPAA, Integration
Education
Lean Sigma Six Class 2014 — 2014
Introduction to Lean Sigma Six Certificate
Gwinnett Technical Institute 2011 — 2011
Certificate, Pharmacy Technician
DeVry University 1995 — 1997
Bachelor Degree, Computer Information Systems
Medix School 1985 — 1986
Certificate, Medical Sectretary
C. Coprich's RYLA Inc. Experience June 2010 - July 2010
Job Transportation Security Officer at U.S. Department of Homeland Security, Transportation Security Administration
Industry Security and Investigations
Experience
U.S. Department of Homeland Security, Transportation Security Administration July 2010 - Present
Macy's, Inc. June 2010 - Present
RYLA Inc. June 2010 - July 2010
Campus Advantage March 2009 - September 2009
Clark Atlanta University January 2008 - May 2008
Education
Clark Atlanta University 2004 — 2008
B.A., Mass Media Arts/ Radio, TV and Film
U.S. Department of Homeland Security, Transportation Security Administration July 2010 - Present
Macy's, Inc. June 2010 - Present
RYLA Inc. June 2010 - July 2010
Campus Advantage March 2009 - September 2009
Clark Atlanta University January 2008 - May 2008
Education
Clark Atlanta University 2004 — 2008
B.A., Mass Media Arts/ Radio, TV and Film
Erica Flemister's RYLA Inc. Experience February 2010 - Present
Job Employee Programs Manager
Industry Telecommunications
Experience
Ryla, Inc. February 2010 - Present
RYLA Inc. March 2009 - February 2010
RBC Centura Bank July 2006 - June 2007
Education
Kennesaw State University 2004 — 2008
Bachelor of Science, Communication
Ryla, Inc. February 2010 - Present
RYLA Inc. March 2009 - February 2010
RBC Centura Bank July 2006 - June 2007
Education
Kennesaw State University 2004 — 2008
Bachelor of Science, Communication
MATTHEW EARLEY's RYLA Inc. Experience 2010 - May 2012
Job Home Services Coordinator
Industry Retail
Experience
Home Depot Store Support Center May 2012 - Present
MarketSource Inc. September 2011 - January 2013
RYLA Inc. 2010 - May 2012
The Sports Authority 2009 - 2010
Staples 2003 - 2009
Staples Inc January 1999 - January 2003
COMPUSA INC November 1994 - August 1999
CompUSA January 1992 - June 1994
Skills
Hiring, Merchandising, P&L, Inventory Management, Customer Service, Coaching, Call Center, Budgeting, Payroll Processing, Conflict Management, Cognos, Retail Management, Operations Management, P&L Management, Customer Satisfaction, Team Building, Loss Prevention, Income Statement, Call Centers, Management, Leadership, Training, Customer Retention, Human Resources, Employee Training, Budgets, Retail, Sales, Store Management, Sales Operations, Customer Experience, Cold Calling, Direct Sales, Profit, Sales Management, Recruiting, Forecasting, Account Management, Sales Process, Selling, Team Leadership, CRM, B2B, Time Management, Teamwork, Inventory Control, Cross-functional Team..., Negotiation, Process Improvement, Vendor Management
Education
Community College of Rhode Island 1986 — 1990
Associate in Science Degree, Management
Toll Gate High School 1983 — 1986
General
Home Depot Store Support Center May 2012 - Present
MarketSource Inc. September 2011 - January 2013
RYLA Inc. 2010 - May 2012
The Sports Authority 2009 - 2010
Staples 2003 - 2009
Staples Inc January 1999 - January 2003
COMPUSA INC November 1994 - August 1999
CompUSA January 1992 - June 1994
Skills
Hiring, Merchandising, P&L, Inventory Management, Customer Service, Coaching, Call Center, Budgeting, Payroll Processing, Conflict Management, Cognos, Retail Management, Operations Management, P&L Management, Customer Satisfaction, Team Building, Loss Prevention, Income Statement, Call Centers, Management, Leadership, Training, Customer Retention, Human Resources, Employee Training, Budgets, Retail, Sales, Store Management, Sales Operations, Customer Experience, Cold Calling, Direct Sales, Profit, Sales Management, Recruiting, Forecasting, Account Management, Sales Process, Selling, Team Leadership, CRM, B2B, Time Management, Teamwork, Inventory Control, Cross-functional Team..., Negotiation, Process Improvement, Vendor Management
Education
Community College of Rhode Island 1986 — 1990
Associate in Science Degree, Management
Toll Gate High School 1983 — 1986
General
Jerome Stokes's RYLA Inc. Experience November 2009 - May 2010
Job Photographer at TSS Photography
Industry Photography
Experience
TSS Photography March 2012 - Present
Army National Guard August 2008 - January 2011
RYLA Inc. November 2009 - May 2010
Focus Receivables Management May 2009 - October 2009
Army National Guard October 1999 - August 2008
Skills
Security Clearance, Military, HAZMAT, Practitioner, Risk Management, Risk Analysis, Typing, Medicaid, Problem Solving, AutoCAD, JavaScript, Technical Drawing, Surveying, Attention To Detail, Customer Service, Pre-sales Technical..., Direct Sales, Graphic Design, Photoshop, Adobe Creative Suite
Education
American InterContinental University 2010 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Jacksonville State University 2002 — 2008
BA, Drawing/Painting
TSS Photography March 2012 - Present
Army National Guard August 2008 - January 2011
RYLA Inc. November 2009 - May 2010
Focus Receivables Management May 2009 - October 2009
Army National Guard October 1999 - August 2008
Skills
Security Clearance, Military, HAZMAT, Practitioner, Risk Management, Risk Analysis, Typing, Medicaid, Problem Solving, AutoCAD, JavaScript, Technical Drawing, Surveying, Attention To Detail, Customer Service, Pre-sales Technical..., Direct Sales, Graphic Design, Photoshop, Adobe Creative Suite
Education
American InterContinental University 2010 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Jacksonville State University 2002 — 2008
BA, Drawing/Painting
DeAndrew Dillard's RYLA Inc. Experience September 2008 - May 2009
Job Graphic Artist, Texture Artist, Character Modeling
Industry Animation
Experience
DeAndrew Dillard Designs June 2011 - Present
Ryla Teleservices INC. November 2008 - August 2009
RYLA Inc. September 2008 - May 2009
Skills
Photoshop, Unity3D, Adobe Fireworks, Adobe Creative Suite, Illustrator, Vector Illustration, 3D Studio Max, 3D Modeling, 3D graphics, Stencyl Works, Maya
Education
ITT Technical Institute-Kennesaw 2012 — 2013
Bachelor of Applied Science (BASc), Digital Entertainment and Game Design
ITT Technical Institute-Kennesaw 2011 — 2012
Associate of Science (AS), Design and Visual Communications
ITT Technical Institute 2008 — 2011
Associate of Science (AS), Multimedia
DeAndrew Dillard Designs June 2011 - Present
Ryla Teleservices INC. November 2008 - August 2009
RYLA Inc. September 2008 - May 2009
Skills
Photoshop, Unity3D, Adobe Fireworks, Adobe Creative Suite, Illustrator, Vector Illustration, 3D Studio Max, 3D Modeling, 3D graphics, Stencyl Works, Maya
Education
ITT Technical Institute-Kennesaw 2012 — 2013
Bachelor of Applied Science (BASc), Digital Entertainment and Game Design
ITT Technical Institute-Kennesaw 2011 — 2012
Associate of Science (AS), Design and Visual Communications
ITT Technical Institute 2008 — 2011
Associate of Science (AS), Multimedia
Maria Baez-Diaz's RYLA Inc. Experience December 2010 - May 2011
Job Seeking Aviation Related
Industry Airlines/Aviation
Experience
Uber January 2014 - Present
Peak Vista Community Health Centers April 2012 - November 2013
Home Health August 2011 - March 2012
RYLA Inc. December 2010 - May 2011
RMI Management LLC April 2010 - December 2010
Skills
Aviation, Aircraft, Flights, Aircraft Maintenance, Airlines, Human Factors, Aerospace
Education
Embry-Riddle Aeronautical University 2005 — 2012
Bachelor of Science (B.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
Uber January 2014 - Present
Peak Vista Community Health Centers April 2012 - November 2013
Home Health August 2011 - March 2012
RYLA Inc. December 2010 - May 2011
RMI Management LLC April 2010 - December 2010
Skills
Aviation, Aircraft, Flights, Aircraft Maintenance, Airlines, Human Factors, Aerospace
Education
Embry-Riddle Aeronautical University 2005 — 2012
Bachelor of Science (B.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
Nathaniel Hutchinson's RYLA Inc. Experience December 2009 - December 2009
Job Actuarial Graduate Student at Georgia State University
Industry Higher Education
Experience
Whole Foods Market September 2010 - Present
Self-employed September 2007 - Present
The Lovett School October 2009 - May 2010
RYLA Inc. December 2009 - December 2009
Shimon Presents June 2008 - August 2008
Billian Publishing July 2007 - August 2007
Skills
Management, Tutoring, Editing, Teaching, Data Analysis, Leadership, Social Media, Customer Service
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2014
Master of Actuarial Science, Actuarial Science
Davidson College 2005 — 2009
B.S, Mathematics
The Lovett School 2002 — 2005
Diploma
Whole Foods Market September 2010 - Present
Self-employed September 2007 - Present
The Lovett School October 2009 - May 2010
RYLA Inc. December 2009 - December 2009
Shimon Presents June 2008 - August 2008
Billian Publishing July 2007 - August 2007
Skills
Management, Tutoring, Editing, Teaching, Data Analysis, Leadership, Social Media, Customer Service
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2014
Master of Actuarial Science, Actuarial Science
Davidson College 2005 — 2009
B.S, Mathematics
The Lovett School 2002 — 2005
Diploma
Melony Rowe-Hollis's RYLA Inc. Experience October 2010 - December 2010
Job Auditor, Contract Resolution Specialist
Industry Accounting
Experience
Capital Transportation Solutions LLC a subsidiary of Odyssey Logistics & Technology Corporation July 2015 - Present
Capital Transportation Solutions LLC a subsidiary of Odyssey Logistics & Technology Corporation June 2011 - Present
Raeford Land Clearing & Trucking November 2009 - May 2011
Ryla, Inc October 2010 - December 2010
Randstad July 2009 - July 2010
US Department of the Census Bureau March 2009 - June 2009
USPS United States Postal Service October 2004 - September 2008
H.J December 1999 - April 2003
Skills
Accounts Receivable, Human Resources, Marketing, PowerPoint, Payroll, Access, QuickBooks, Leadership, Microsoft Excel, Accounting, Accounts Payable, Quality Assurance, Public Speaking, Project Management, Administration, Customer Service, Government, Insurance, 10 Key, Recruiting, Training, Strategic Planning, Microsoft Office
Education
Carlow University 1985 — 1990
B.S, Business Management
Clairton High School 1981 — 1985
Diploma
Steel Center Area Vocational Technical School, Jefferson
Certificate, Accounting
Capital Transportation Solutions LLC a subsidiary of Odyssey Logistics & Technology Corporation July 2015 - Present
Capital Transportation Solutions LLC a subsidiary of Odyssey Logistics & Technology Corporation June 2011 - Present
Raeford Land Clearing & Trucking November 2009 - May 2011
Ryla, Inc October 2010 - December 2010
Randstad July 2009 - July 2010
US Department of the Census Bureau March 2009 - June 2009
USPS United States Postal Service October 2004 - September 2008
H.J December 1999 - April 2003
Skills
Accounts Receivable, Human Resources, Marketing, PowerPoint, Payroll, Access, QuickBooks, Leadership, Microsoft Excel, Accounting, Accounts Payable, Quality Assurance, Public Speaking, Project Management, Administration, Customer Service, Government, Insurance, 10 Key, Recruiting, Training, Strategic Planning, Microsoft Office
Education
Carlow University 1985 — 1990
B.S, Business Management
Clairton High School 1981 — 1985
Diploma
Steel Center Area Vocational Technical School, Jefferson
Certificate, Accounting
Sandra Chappell's RYLA Inc. Experience October 2010 - December 2010
Job Computer Software Professional
Industry Computer Software
Experience
Avon October 2006 - Present
RYLA Inc. October 2010 - December 2010
RYLA Inc. April 2010 - July 2010
McCamish Systems LLC 2008 - 2009
McCamish Systems LLC 2006 - 2008
McCamish Systems LLC 1999 - 2006
Skills
SDLC
Education
Life Office Management Institute(LOMA) 1998 — 2010
FLMI, ACS designations
American Management Association (AMA)
Improving managerial skills for the new/prospective manager
Georgia State University
BS, Psychology
Kennesaw State University
Certificates, HTML, C++
Avon October 2006 - Present
RYLA Inc. October 2010 - December 2010
RYLA Inc. April 2010 - July 2010
McCamish Systems LLC 2008 - 2009
McCamish Systems LLC 2006 - 2008
McCamish Systems LLC 1999 - 2006
Skills
SDLC
Education
Life Office Management Institute(LOMA) 1998 — 2010
FLMI, ACS designations
American Management Association (AMA)
Improving managerial skills for the new/prospective manager
Georgia State University
BS, Psychology
Kennesaw State University
Certificates, HTML, C++
Candice Ammons's RYLA Inc. Experience January 2010 - December 2010
Job Monitoring and Technical Support Representative at Omnilink Systems
Industry Information Technology and Services
Experience
Omnilink Systems August 2012 - Present
The Home Depot January 2011 - March 2012
RYLA Inc. January 2010 - December 2010
Internal Revenue Service February 2009 - May 2009
Walgreens August 2002 - March 2009
Hallmark Cards September 2001 - August 2003
Skills
Customer Issue..., Customer Retention, Case Management, Customer-focused Service, Technical Support, Microsoft Office, Microsoft Outlook, Windows, Multi-task & Handle..., Troubleshooting, Data Entry, Order Fulfillment, Negotiation, Remote Monitoring, Location Based Services, Cellular Provisioning, Project Planning, Process Improvement, SharePoint, Mentoring, Public Speaking, Sales
Education
Chattahoochee Technical College
Omnilink Systems August 2012 - Present
The Home Depot January 2011 - March 2012
RYLA Inc. January 2010 - December 2010
Internal Revenue Service February 2009 - May 2009
Walgreens August 2002 - March 2009
Hallmark Cards September 2001 - August 2003
Skills
Customer Issue..., Customer Retention, Case Management, Customer-focused Service, Technical Support, Microsoft Office, Microsoft Outlook, Windows, Multi-task & Handle..., Troubleshooting, Data Entry, Order Fulfillment, Negotiation, Remote Monitoring, Location Based Services, Cellular Provisioning, Project Planning, Process Improvement, SharePoint, Mentoring, Public Speaking, Sales
Education
Chattahoochee Technical College
Halana Carey, MBA's RYLA Inc. Experience October 2004 - February 2010
Job Highly Motivated And Experienced Business Professional
Industry Accounting
Experience
SunTrust Bank November 2013 - Present
Ackerman Security February 2010 - November 2013
RYLA Inc. October 2004 - February 2010
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Accounting
Georgia State University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Economics
SunTrust Bank November 2013 - Present
Ackerman Security February 2010 - November 2013
RYLA Inc. October 2004 - February 2010
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Accounting
Georgia State University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Economics
Japen Patel's RYLA Inc. Experience April 2009 - December 2010
Job Corporate Accountant I Invesco USA
Industry Outsourcing/Offshoring
Experience
Infor August 2014 - June 2015
Invesco US August 2013 - August 2014
RYLA Inc. April 2009 - December 2010
Skills
QuickBooks, Accounts Payable, Microsoft Excel, Accounts Receivable, Accounting, PeopleSoft, Microsoft Office, Customer Service, Call Center, ADP Payroll, Payroll, Garnishments, 10 Key, Budgets, Data Entry, Bookkeeping, Microsoft Word, PowerPoint, HRIS, Spreadsheets, Journal Entries, Time Management
Education
Kennesaw State University 2005 — 2010
BA, Accounting
Infor August 2014 - June 2015
Invesco US August 2013 - August 2014
RYLA Inc. April 2009 - December 2010
Skills
QuickBooks, Accounts Payable, Microsoft Excel, Accounts Receivable, Accounting, PeopleSoft, Microsoft Office, Customer Service, Call Center, ADP Payroll, Payroll, Garnishments, 10 Key, Budgets, Data Entry, Bookkeeping, Microsoft Word, PowerPoint, HRIS, Spreadsheets, Journal Entries, Time Management
Education
Kennesaw State University 2005 — 2010
BA, Accounting
Gerald Clay AIM's RYLA Inc. Experience April 2010 - November 2010
Job Experienced Customer/Student Care Contact and Call Center Professional
Industry Higher Education
Experience
Emory University September 2011 - Present
Wipro Technologies November 2010 - September 2011
RYLA Inc. April 2010 - November 2010
Assurant Specialty Property February 2003 - February 2010
ASSURANT SPECIALTY PROPERTY / AMERICAN SECURITY GROUP February 2003 - February 2010
Assurant Solutions August 2000 - February 2003
American Security Group January 2000 - January 2003
Insureco/American Security Group/ASG March 1988 - July 2000
Metropolitan-Century 21 Insurance Company April 1986 - February 1988
Skills
Call Center, Performance Management, Customer Service, Customer Relations, Coaching, Insurance, Management, Call Centers, Leadership, Change Management, Microsoft Office, Training, Business Process..., Program Management, Operations Management, CRM, Analysis, Quality Assurance, Human Resources, Project Management, Budgets, Recruiting
Education
Emory University 2012 — 2013
Certificate of Accomplishment, Management Development Program
The Institutes 2009 — 2011
Associate, Insurance Management
Electrical Engineering Studies SINCLAIR COLLEGE 1982 — 1984
Franklin Covey
Insurance Institute of America
Certificate, General Insurance
Emory University September 2011 - Present
Wipro Technologies November 2010 - September 2011
RYLA Inc. April 2010 - November 2010
Assurant Specialty Property February 2003 - February 2010
ASSURANT SPECIALTY PROPERTY / AMERICAN SECURITY GROUP February 2003 - February 2010
Assurant Solutions August 2000 - February 2003
American Security Group January 2000 - January 2003
Insureco/American Security Group/ASG March 1988 - July 2000
Metropolitan-Century 21 Insurance Company April 1986 - February 1988
Skills
Call Center, Performance Management, Customer Service, Customer Relations, Coaching, Insurance, Management, Call Centers, Leadership, Change Management, Microsoft Office, Training, Business Process..., Program Management, Operations Management, CRM, Analysis, Quality Assurance, Human Resources, Project Management, Budgets, Recruiting
Education
Emory University 2012 — 2013
Certificate of Accomplishment, Management Development Program
The Institutes 2009 — 2011
Associate, Insurance Management
Electrical Engineering Studies SINCLAIR COLLEGE 1982 — 1984
Franklin Covey
Insurance Institute of America
Certificate, General Insurance
Sandra Ferrell's RYLA Inc. Experience January 2009 - January 2011
Job Contractor at AT&T
Industry Outsourcing/Offshoring
Experience
AT&T April 2011 - Present
RYLA Inc. January 2009 - January 2011
BellSouth August 1970 - May 2006
AT&T 1970 - 2006
Skills
Training Delivery, Soft Skills, MS Office, Customer Service, Customer Satisfaction, Problem Solving, Process Improvement, Management, DB2, Performance Management, PowerPoint, Team Building, Vendor Management, Telecommunications, Microsoft Word, Quality Assurance, Cross-functional Team..., Customer Experience, Leadership Development, Team Leadership, Software Documentation, Operations Management
Education
Georgia State University
Marietta High
AT&T April 2011 - Present
RYLA Inc. January 2009 - January 2011
BellSouth August 1970 - May 2006
AT&T 1970 - 2006
Skills
Training Delivery, Soft Skills, MS Office, Customer Service, Customer Satisfaction, Problem Solving, Process Improvement, Management, DB2, Performance Management, PowerPoint, Team Building, Vendor Management, Telecommunications, Microsoft Word, Quality Assurance, Cross-functional Team..., Customer Experience, Leadership Development, Team Leadership, Software Documentation, Operations Management
Education
Georgia State University
Marietta High
David Angell's RYLA Inc. Experience July 2009 - June 2010
Job IT Support Technician/Project Coordinator
Industry Outsourcing/Offshoring
Experience
TEKsystems March 2014 - June 2014
Katalyst Network Group January 2014 - March 2014
Mountain Mobility - Buncombe County June 2013 - October 2013
Alorica Inc (dba Ryla Teleservices) June 2010 - June 2012
RYLA Inc. July 2009 - June 2010
RYLA Inc. February 2009 - July 2009
Pitney Bowes Management Services February 1997 - February 2009
Skills
Troubleshooting, Active Directory, Call Center, Firewalls, Access, ITIL, System Administration, Technical Support, Avaya, Microsoft Exchange, Disaster Recovery, Windows, Windows Server, Databases, Process Scheduler, VMware ESX, Process Improvement, Outlook, Vendor Management, Telecommunications, Team Leadership, XP, Team Building, Help Desk Support, Servers, Computer Hardware, Windows 7, IT Service Management, Network Administration, Software Installation, SQL, Software Documentation, Quality Assurance, Operations Management, Training, Visio, TCP/IP, Laptops, Analysis, VPN, Cisco Technologies, Customer Service, Group Policy, Workforce Management, Linux, VMware, Operating Systems, Customer Satisfaction, DNS, SharePoint
Education
American InterContinental University 2000 — 2003
Bachelors - IT, Technology, Enterprise Networks, Web Development, Programming
TEKsystems March 2014 - June 2014
Katalyst Network Group January 2014 - March 2014
Mountain Mobility - Buncombe County June 2013 - October 2013
Alorica Inc (dba Ryla Teleservices) June 2010 - June 2012
RYLA Inc. July 2009 - June 2010
RYLA Inc. February 2009 - July 2009
Pitney Bowes Management Services February 1997 - February 2009
Skills
Troubleshooting, Active Directory, Call Center, Firewalls, Access, ITIL, System Administration, Technical Support, Avaya, Microsoft Exchange, Disaster Recovery, Windows, Windows Server, Databases, Process Scheduler, VMware ESX, Process Improvement, Outlook, Vendor Management, Telecommunications, Team Leadership, XP, Team Building, Help Desk Support, Servers, Computer Hardware, Windows 7, IT Service Management, Network Administration, Software Installation, SQL, Software Documentation, Quality Assurance, Operations Management, Training, Visio, TCP/IP, Laptops, Analysis, VPN, Cisco Technologies, Customer Service, Group Policy, Workforce Management, Linux, VMware, Operating Systems, Customer Satisfaction, DNS, SharePoint
Education
American InterContinental University 2000 — 2003
Bachelors - IT, Technology, Enterprise Networks, Web Development, Programming
April George's RYLA Inc. Experience June 2010 - October 2011
Job Paralegal at Gardberg & Clausen, P.C. Attorneys at Law
Industry Outsourcing/Offshoring
Experience
Gardberg & Clausen, P.C. Attorneys at Law October 2011 - Present
RYLA Inc. June 2010 - October 2011
Law Office of Karen G. Hughes July 2009 - May 2010
Skills
Customer Experience, Call Center Development, Customer Retention, Outlook, XP, Windows 7, Computer Hardware, Telephone Skills, Customer Support, Microsoft Office, Process Improvement, Technical Support, Paralegals, Document Review, Electronic Filing, Document Drafting, Interrogatories, Lexis, Westlaw, ProDoc, File Management, Trial Exhibits, ProLaw, Amicus, Notary Public, Lotus Notes, Client Profiles, Subpoenas, IPRO, Call Centers, Customer Satisfaction, Shepardizing, Time Matters, CaseMap, Bluebook, WordPerfect, E-file, Legal Documents, Legal Assistants, Attorney Billing, Document Preparation, Legal Research Skills, Motions, Abacus, Tabs
Education
Kaplan University 2007 — 2009
Associate of Arts and Sciences (AAS), Paralegal Studies
Baker High School 1989 — 1993
Gardberg & Clausen, P.C. Attorneys at Law October 2011 - Present
RYLA Inc. June 2010 - October 2011
Law Office of Karen G. Hughes July 2009 - May 2010
Skills
Customer Experience, Call Center Development, Customer Retention, Outlook, XP, Windows 7, Computer Hardware, Telephone Skills, Customer Support, Microsoft Office, Process Improvement, Technical Support, Paralegals, Document Review, Electronic Filing, Document Drafting, Interrogatories, Lexis, Westlaw, ProDoc, File Management, Trial Exhibits, ProLaw, Amicus, Notary Public, Lotus Notes, Client Profiles, Subpoenas, IPRO, Call Centers, Customer Satisfaction, Shepardizing, Time Matters, CaseMap, Bluebook, WordPerfect, E-file, Legal Documents, Legal Assistants, Attorney Billing, Document Preparation, Legal Research Skills, Motions, Abacus, Tabs
Education
Kaplan University 2007 — 2009
Associate of Arts and Sciences (AAS), Paralegal Studies
Baker High School 1989 — 1993
Jami Tindle's RYLA Inc. Experience May 2009 - May 2010
Job Deduction Management Analyst at GeorgiaPacific LLC
Industry Accounting
Experience
Georgia-Pacific LLC April 2014 - Present
Colgate Palmolive December 2010 - April 2014
RYLA Inc. May 2009 - May 2010
The Rock FWC February 2008 - January 2009
Alabama A&M University October 2004 - December 2007
Skills
Customer Service, SAP, Analysis, Leadership, Budgets, Microsoft Excel, Financial Analysis, Management, Accounting, Business Analysis, Training, Sales, Retail, Accounts Payable, Microsoft Word, Process Improvement, Accounts Receivable, Microsoft Office, Data Analysis, Payroll, PeopleSoft, Budget, Lotus Notes, SmartCloud Technology, Microsoft Access
Education
Corporate Business Planning 2013 — 2013
Industry Specific Training, Accounting/Finance
Implementing Commercial Practices with Excellence 2013 — 2013
Industry Specific Training Workshop, Accounting/Finance
EntreLeadership 2012 — 2012
Effective & Innovative Team Management Techniques Workshop
Advanced Excel Techniques & Applications 2011 — 2011
Industry Specific Training, Accounting/Finance
Foreign Corrupt Practices Act Training 2011 — 2011
Industry Specific Training, Accounting/Finance
Global Competition Principles & Practices 2011 — 2011
Industry Specific Training, Accounting/Finance
PricewaterhouseCoopers 2011 — 2011
Certificate, Finance and Accounting Hot Topics, N/A
Alabama Agricultural and Mechanical University 2004 — 2007
MBA, Business Administration
University of Illinois Springfield 2002 — 2004
BA, Management
East Tennessee State University 1998 — 2001
Candidate for Bachelor of Science (B.S.), Business Administration and Management, General
Georgia-Pacific LLC April 2014 - Present
Colgate Palmolive December 2010 - April 2014
RYLA Inc. May 2009 - May 2010
The Rock FWC February 2008 - January 2009
Alabama A&M University October 2004 - December 2007
Skills
Customer Service, SAP, Analysis, Leadership, Budgets, Microsoft Excel, Financial Analysis, Management, Accounting, Business Analysis, Training, Sales, Retail, Accounts Payable, Microsoft Word, Process Improvement, Accounts Receivable, Microsoft Office, Data Analysis, Payroll, PeopleSoft, Budget, Lotus Notes, SmartCloud Technology, Microsoft Access
Education
Corporate Business Planning 2013 — 2013
Industry Specific Training, Accounting/Finance
Implementing Commercial Practices with Excellence 2013 — 2013
Industry Specific Training Workshop, Accounting/Finance
EntreLeadership 2012 — 2012
Effective & Innovative Team Management Techniques Workshop
Advanced Excel Techniques & Applications 2011 — 2011
Industry Specific Training, Accounting/Finance
Foreign Corrupt Practices Act Training 2011 — 2011
Industry Specific Training, Accounting/Finance
Global Competition Principles & Practices 2011 — 2011
Industry Specific Training, Accounting/Finance
PricewaterhouseCoopers 2011 — 2011
Certificate, Finance and Accounting Hot Topics, N/A
Alabama Agricultural and Mechanical University 2004 — 2007
MBA, Business Administration
University of Illinois Springfield 2002 — 2004
BA, Management
East Tennessee State University 1998 — 2001
Candidate for Bachelor of Science (B.S.), Business Administration and Management, General
Ericka Cook's RYLA Inc. Experience September 2009 - March 2011
Job Training Ambassador at The Home Depot
Industry Outsourcing/Offshoring
Experience
The Home Depot July 2013 - Present
The Home Depot February 2013 - Present
SunTrust Bank September 2011 - February 2013
Bank of America March 2011 - September 2011
RYLA Inc. September 2009 - March 2011
Skills
Call Center, Workforce Management, Customer Satisfaction, Technical Support, Customer Service, Avaya, Data Entry, Troubleshooting, BPO, Contact Centers, Customer Experience, Outlook, Call Centers, Training, Blue Pumpkin, Kronos, Access, Tesseract, HRIS
Education
Columbus State University 2006 — 2009
Communication, General
The Home Depot July 2013 - Present
The Home Depot February 2013 - Present
SunTrust Bank September 2011 - February 2013
Bank of America March 2011 - September 2011
RYLA Inc. September 2009 - March 2011
Skills
Call Center, Workforce Management, Customer Satisfaction, Technical Support, Customer Service, Avaya, Data Entry, Troubleshooting, BPO, Contact Centers, Customer Experience, Outlook, Call Centers, Training, Blue Pumpkin, Kronos, Access, Tesseract, HRIS
Education
Columbus State University 2006 — 2009
Communication, General
Angela Fairchild's RYLA Inc. Experience October 2010 - December 2010
Job wandering wifi telecom analyst at AirWatch
Industry Computer Hardware
Experience
Wandering WiFi April 2013 - Present
Wipro BPO May 2012 - April 2013
Walmart March 2011 - June 2012
Adecco/Google Inc November 2011 - January 2012
Ryla, Inc October 2010 - December 2010
Hill-Rom Inc September 2000 - February 2009
Skills
XP, Troubleshooting, Customer Service, Teamwork, Computer Hardware, Hardware, Software Installation, Operating Systems, Active Directory, Windows Server, Computer Repair, TCP/IP, Windows, Cisco Technologies, Access
Education
ITT Technical Institute 2011 — 2012
Bachelor's of Science Degree, Information Security Systems
ITT Technical Institute-Kennesaw 2009 — 2011
Associate of Science (A.S.), Computer Networking Systems
Wandering WiFi April 2013 - Present
Wipro BPO May 2012 - April 2013
Walmart March 2011 - June 2012
Adecco/Google Inc November 2011 - January 2012
Ryla, Inc October 2010 - December 2010
Hill-Rom Inc September 2000 - February 2009
Skills
XP, Troubleshooting, Customer Service, Teamwork, Computer Hardware, Hardware, Software Installation, Operating Systems, Active Directory, Windows Server, Computer Repair, TCP/IP, Windows, Cisco Technologies, Access
Education
ITT Technical Institute 2011 — 2012
Bachelor's of Science Degree, Information Security Systems
ITT Technical Institute-Kennesaw 2009 — 2011
Associate of Science (A.S.), Computer Networking Systems
Tracy Colquitt McKissick's RYLA Inc. Experience March 2010 - November 2010
Job at
Industry Logistics and Supply Chain
Experience
Cisco August 2013 - Present
NAPA Home and Garden July 2012 - August 2013
Stratix Corporation March 2011 - July 2012
RYLA Inc. March 2010 - November 2010
Emerson Climate Technologies March 2010 - April 2010
Emerson Motor Company August 2006 - March 2009
Nordyne Inc. November 1997 - May 2006
Mallinckrodt Inc. November 1996 - July 1997
Hancock Fabrics May 1987 - October 1996
Aujuord Hui October 1994 - May 1995
Skills
JD Edwards, Microsoft Word, Access, Customer Service, Microsoft Excel, Data Entry, Inventory Management, Process Improvement, Outlook, Vendor Management, Sales, SAP, Team Building, Microsoft Office, Budget, Forecasting, PowerPoint, Account Management, Key Account Management, Analysis, Management, Training, Leadership, Payroll, Customer Satisfaction, Coaching, Budgets
Education
University of Phoenix 2011 — 2013
MBA, Business Administration
Lindenwood University 1999 — 2003
BA, Business Administration
Cisco August 2013 - Present
NAPA Home and Garden July 2012 - August 2013
Stratix Corporation March 2011 - July 2012
RYLA Inc. March 2010 - November 2010
Emerson Climate Technologies March 2010 - April 2010
Emerson Motor Company August 2006 - March 2009
Nordyne Inc. November 1997 - May 2006
Mallinckrodt Inc. November 1996 - July 1997
Hancock Fabrics May 1987 - October 1996
Aujuord Hui October 1994 - May 1995
Skills
JD Edwards, Microsoft Word, Access, Customer Service, Microsoft Excel, Data Entry, Inventory Management, Process Improvement, Outlook, Vendor Management, Sales, SAP, Team Building, Microsoft Office, Budget, Forecasting, PowerPoint, Account Management, Key Account Management, Analysis, Management, Training, Leadership, Payroll, Customer Satisfaction, Coaching, Budgets
Education
University of Phoenix 2011 — 2013
MBA, Business Administration
Lindenwood University 1999 — 2003
BA, Business Administration
Shanika Hutchins's RYLA Inc. Experience November 2008 - March 2009
Job ILR ASSOCIATE at State Farm
Industry Health, Wellness and Fitness
Experience
State Farm January 2014 - Present
Good Samaritan Health Center October 2011 - January 2014
Filet Of Chicken February 2012 - December 2012
McDonald's Corporation March 2011 - February 2012
Rite Aid July 2009 - March 2011
RYLA Inc. November 2008 - March 2009
Wal-Mart January 2008 - October 2008
AT&T December 2006 - October 2007
Publix August 2005 - September 2006
Skills
Customer Satisfaction, Customer Service, Sales, Healthcare, Medical Terminology
Education
Kennesaw State University 2011 — 2011
Certification, Phlebotomy Technician
Batesville Job Corps Center 2004 — 2005
GED, Healthcare
State Farm January 2014 - Present
Good Samaritan Health Center October 2011 - January 2014
Filet Of Chicken February 2012 - December 2012
McDonald's Corporation March 2011 - February 2012
Rite Aid July 2009 - March 2011
RYLA Inc. November 2008 - March 2009
Wal-Mart January 2008 - October 2008
AT&T December 2006 - October 2007
Publix August 2005 - September 2006
Skills
Customer Satisfaction, Customer Service, Sales, Healthcare, Medical Terminology
Education
Kennesaw State University 2011 — 2011
Certification, Phlebotomy Technician
Batesville Job Corps Center 2004 — 2005
GED, Healthcare
Desiree Hodge (Desiree Hamilton)'s RYLA Inc. Experience January 2011 - Present
Job Experienced telecomunications customer service representative for Verizon Wireless customer service.
Industry Telecommunications
Experience
RYLA Inc. January 2011 - Present
Arby's Restaurant Group May 2010 - Present
America's Best Value Water Tree Inn July 2008 - February 2009
Baskin Robbins & Togo's November 2005 - June 2008
Education
Clovis Adult Education 2006 — 2009
Highschool Diploma, General Education
Fresno City College
RYLA Inc. January 2011 - Present
Arby's Restaurant Group May 2010 - Present
America's Best Value Water Tree Inn July 2008 - February 2009
Baskin Robbins & Togo's November 2005 - June 2008
Education
Clovis Adult Education 2006 — 2009
Highschool Diploma, General Education
Fresno City College
Erick Ananaba's RYLA Inc. Experience December 2008 - December 2010
Job data analyst at IHG
Industry Leisure, Travel & Tourism
Experience
IHG January 2011 - March 2013
RYLA Inc. December 2008 - December 2010
Skills
Microsoft Excel, Customer Service, Access, Microsoft Office, SQL, PowerPoint, Data Entry, Teamwork, Training, Testing, Data Analysis, Customer Satisfaction, Outlook, Team Leadership, Microsoft Word, Management, Team Building, Troubleshooting, Leadership, Analysis, Research
Education
Fort Valley State University
IHG January 2011 - March 2013
RYLA Inc. December 2008 - December 2010
Skills
Microsoft Excel, Customer Service, Access, Microsoft Office, SQL, PowerPoint, Data Entry, Teamwork, Training, Testing, Data Analysis, Customer Satisfaction, Outlook, Team Leadership, Microsoft Word, Management, Team Building, Troubleshooting, Leadership, Analysis, Research
Education
Fort Valley State University
Omar Hawk's RYLA Inc. Experience February 2011 - Present
Job Director of Learning Services at RYLA Inc.
Industry Outsourcing/Offshoring
Experience
RYLA Inc. February 2011 - Present
Education
Morehouse College 1997 — 2001
BS, Psychology and Biology
RYLA Inc. February 2011 - Present
Education
Morehouse College 1997 — 2001
BS, Psychology and Biology
Brandon Chennault's RYLA Inc. Experience May 2011 - October 2011
Job Computer Support Specialist
Industry Information Technology and Services
Experience
Consultant / Independent November 2009 - Present
Simple Systems December 2011 - January 2012
RYLA Inc. May 2011 - October 2011
Fresno City College January 2011 - April 2011
Fresno Chaffee Zoo June 2008 - November 2009
California State University, Fresno May 2006 - May 2008
Silver Dollar Hofbrau November 2005 - February 2006
Skills
Team Leadership, Computer Hardware, Computer Service, Computer Setup, Computer Maintenance, Configuration of Cisco..., Computer Repair, Administering Microsoft..., Microsoft Office Suite..., Microsoft XP, Vista, 7, Oracle's VM Ware..., Wireshark Network...
Education
Fresno City College 2007 — 2013
Information Technology
Willow International Community College 2010 — 2011
Computer Network Technician Certificate, Information Technology
Consultant / Independent November 2009 - Present
Simple Systems December 2011 - January 2012
RYLA Inc. May 2011 - October 2011
Fresno City College January 2011 - April 2011
Fresno Chaffee Zoo June 2008 - November 2009
California State University, Fresno May 2006 - May 2008
Silver Dollar Hofbrau November 2005 - February 2006
Skills
Team Leadership, Computer Hardware, Computer Service, Computer Setup, Computer Maintenance, Configuration of Cisco..., Computer Repair, Administering Microsoft..., Microsoft Office Suite..., Microsoft XP, Vista, 7, Oracle's VM Ware..., Wireshark Network...
Education
Fresno City College 2007 — 2013
Information Technology
Willow International Community College 2010 — 2011
Computer Network Technician Certificate, Information Technology
LaCourtiney Rogers's RYLA Inc. Experience June 2009 - July 2010
Job Career Searching
Industry Hospital & Health Care
Experience
Compass Group August 2011 - Present
RYLA Inc. June 2009 - July 2010
A W Herndon Oil Co Inc January 2008 - January 2009
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Public Speaking, Strategic Planning, Research
Education
Remington College-Mobile Campus 2010 — 2011
certificate of medical billing, Health Information/Medical Records Technology/Technician
University of Mobile 2005 — 2008
Bachelor of Science (BSc), Sociology
Grambling State University 2003 — 2005
Criminal Justice and Corrections
Compass Group August 2011 - Present
RYLA Inc. June 2009 - July 2010
A W Herndon Oil Co Inc January 2008 - January 2009
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Public Speaking, Strategic Planning, Research
Education
Remington College-Mobile Campus 2010 — 2011
certificate of medical billing, Health Information/Medical Records Technology/Technician
University of Mobile 2005 — 2008
Bachelor of Science (BSc), Sociology
Grambling State University 2003 — 2005
Criminal Justice and Corrections
Johnny Floyd's RYLA Inc. Experience July 2009 - October 2009
Job Payroll Manager/Tax Consultant
Industry International Affairs
Experience
North American Payroll & Accounting April 2014 - Present
Robert Half Management Resources December 2010 - Present
George S. May International November 2009 - November 2010
WMA - the Wealth Management Association 2006 - 2010
RYLA Inc. July 2009 - October 2009
The King Center 2008 - 2009
AirTran Airways 2006 - 2007
Delta Airlines 1995 - 2005
Skills
Management Consulting, Business Strategy, Strategic Planning, New Business Development, Public Speaking, Organizational..., Business Management, Negotiation, Customer Relations, Process Improvement, Financial Analysis, Accounting, Problem Solving, Payroll, Auditing, SOX, Excel, Microsoft Office, Word, Mergers, PowerPoint, Start-ups, Accounts Payable, Entrepreneur, Team Building, Business Planning, Entrepreneurship, Executive Management, Sales Management, Leadership Development, Non-profits, Fundraising, Public Relations, Contract Negotiation, Strategy Development, Coaching, Budgeting, Small Business, Change Management, Mentoring
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Master of Science (M.S.), Accounting, 3.33
American InterContinental University 2004 — 2005
Bachelor of Business Administration (BBA), Accounting and Finance, 3.44
North American Payroll & Accounting April 2014 - Present
Robert Half Management Resources December 2010 - Present
George S. May International November 2009 - November 2010
WMA - the Wealth Management Association 2006 - 2010
RYLA Inc. July 2009 - October 2009
The King Center 2008 - 2009
AirTran Airways 2006 - 2007
Delta Airlines 1995 - 2005
Skills
Management Consulting, Business Strategy, Strategic Planning, New Business Development, Public Speaking, Organizational..., Business Management, Negotiation, Customer Relations, Process Improvement, Financial Analysis, Accounting, Problem Solving, Payroll, Auditing, SOX, Excel, Microsoft Office, Word, Mergers, PowerPoint, Start-ups, Accounts Payable, Entrepreneur, Team Building, Business Planning, Entrepreneurship, Executive Management, Sales Management, Leadership Development, Non-profits, Fundraising, Public Relations, Contract Negotiation, Strategy Development, Coaching, Budgeting, Small Business, Change Management, Mentoring
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Master of Science (M.S.), Accounting, 3.33
American InterContinental University 2004 — 2005
Bachelor of Business Administration (BBA), Accounting and Finance, 3.44
Ashley Mathieu's RYLA Inc. Experience November 2010 - August 2011
Job Felony Probation Officer at Superior Court of Fulton County
Industry Legal Services
Experience
Superior Court of Fulton County June 2013 - Present
Cobb County Juvenile Court December 2008 - January 2013
RYLA Inc. November 2010 - August 2011
Verizon Wireless April 2007 - September 2007
T-Mobile USA March 2006 - January 2007
New Orleans Recreation Department May 2003 - August 2005
Skills
Sales, Human Resources, Policy, Interviews, Customer Service, Leadership, Management, Training, Call Centers, Mediation, Leadership Development, Recruiting, Research, Microsoft Office, Team Leadership, PowerPoint
Education
Argosy University Atlanta 2010 — 2012
M.A., Forensic Psychology
Kennesaw State University 2007 — 2010
B.S., Psychology & Criminology
Superior Court of Fulton County June 2013 - Present
Cobb County Juvenile Court December 2008 - January 2013
RYLA Inc. November 2010 - August 2011
Verizon Wireless April 2007 - September 2007
T-Mobile USA March 2006 - January 2007
New Orleans Recreation Department May 2003 - August 2005
Skills
Sales, Human Resources, Policy, Interviews, Customer Service, Leadership, Management, Training, Call Centers, Mediation, Leadership Development, Recruiting, Research, Microsoft Office, Team Leadership, PowerPoint
Education
Argosy University Atlanta 2010 — 2012
M.A., Forensic Psychology
Kennesaw State University 2007 — 2010
B.S., Psychology & Criminology
Michael Lindstrom, MA, QMHP's RYLA Inc. Experience November 2009 - August 2011
Job Community Based Services Provider at National Counseling Group
Industry Mental Health Care
Experience
National Counseling Group June 2014 - Present
Youth Villages April 2012 - January 2014
RYLA Inc. November 2009 - August 2011
Publix Supermarkets January 2002 - December 2006
Denver Area Youth Services, Teen quest August 2000 - December 2001
Institute for Family Centered Services January 2000 - August 2000
Skills
Typing (50+ WPM), Cpr Certified, AED Certified, Coaching, Supervisory Skills, Teaching, Writing, Family Therapy, Microsoft Office, Microsoft Word, Mental Health Counseling, Non-profits, Organizational..., Community Outreach, Psychology, Social Services, Crisis Intervention, Case Management, Mental Health, Adolescents, Conflict Resolution, Treatment, Behavioral Health, CBT, Counseling Psychology, Customer Service, Therapists, Child Welfare, Youth Development, Recruiting, Volunteer Management, Career Counseling, Program Development, Psychotherapy, Group Therapy, Motivational..., Interventions, Nonprofits
Education
University of the Rockies 2010 — 2012
M.A. Psychology, Conflict Resolution and Mediation, 3.91
East Stroudsburg University of Pennsylvania 1990 — 1998
Bachelor of Science, Psychology
Hershey High School 1987 — 1990
National Counseling Group June 2014 - Present
Youth Villages April 2012 - January 2014
RYLA Inc. November 2009 - August 2011
Publix Supermarkets January 2002 - December 2006
Denver Area Youth Services, Teen quest August 2000 - December 2001
Institute for Family Centered Services January 2000 - August 2000
Skills
Typing (50+ WPM), Cpr Certified, AED Certified, Coaching, Supervisory Skills, Teaching, Writing, Family Therapy, Microsoft Office, Microsoft Word, Mental Health Counseling, Non-profits, Organizational..., Community Outreach, Psychology, Social Services, Crisis Intervention, Case Management, Mental Health, Adolescents, Conflict Resolution, Treatment, Behavioral Health, CBT, Counseling Psychology, Customer Service, Therapists, Child Welfare, Youth Development, Recruiting, Volunteer Management, Career Counseling, Program Development, Psychotherapy, Group Therapy, Motivational..., Interventions, Nonprofits
Education
University of the Rockies 2010 — 2012
M.A. Psychology, Conflict Resolution and Mediation, 3.91
East Stroudsburg University of Pennsylvania 1990 — 1998
Bachelor of Science, Psychology
Hershey High School 1987 — 1990
Brynelle Lockhart's RYLA Inc. Experience 2008 - 2009
Job Client Services Manager
Industry Telecommunications
Experience
Confidential March 2009 - Present
RYLA Inc. 2008 - 2009
RYLA Inc. 2007 - 2008
Douglas Cosmetics/ Parfumerie Douglas 2006 - 2007
Victoria's Secret 2001 - 2006
Skills
Customer Service, Call Center, Customer Relations, Retail, Merchandising, Vendor Management, Word, Inventory Management, Excel, PowerPoint, Negotiation, Strategic Planning, Process Improvement, Team Building, Outlook, Hiring, Vendor Relations, Customer Satisfaction, Teamwork, Planning, Operations Management, Problem Solving, Account Management, Supervisory Skills, Team Leadership, Onboarding, Scheduling, Time Management, Change Management, Call Centers, Recruiting, Performance Management, Microsoft Word, Leadership, Management, Customer Retention, Employee Training, Coaching, Workforce Management, Employee Relations, Sales, Human Resources, Leadership Development
Education
Clark Atlanta University 1997 — 2002
BA, Mass Media Arts
Confidential March 2009 - Present
RYLA Inc. 2008 - 2009
RYLA Inc. 2007 - 2008
Douglas Cosmetics/ Parfumerie Douglas 2006 - 2007
Victoria's Secret 2001 - 2006
Skills
Customer Service, Call Center, Customer Relations, Retail, Merchandising, Vendor Management, Word, Inventory Management, Excel, PowerPoint, Negotiation, Strategic Planning, Process Improvement, Team Building, Outlook, Hiring, Vendor Relations, Customer Satisfaction, Teamwork, Planning, Operations Management, Problem Solving, Account Management, Supervisory Skills, Team Leadership, Onboarding, Scheduling, Time Management, Change Management, Call Centers, Recruiting, Performance Management, Microsoft Word, Leadership, Management, Customer Retention, Employee Training, Coaching, Workforce Management, Employee Relations, Sales, Human Resources, Leadership Development
Education
Clark Atlanta University 1997 — 2002
BA, Mass Media Arts
Angela McReynolds's RYLA Inc. Experience March 2005 - June 2007
Job Benefit Analyst at Aon Risk Solutions
Industry Insurance
Experience
Aon Risk Solutions January 2012 - Present
Aon 2012 - Present
Bank of America June 2007 - December 2011
RYLA Inc. March 2005 - June 2007
Sertec Corporation November 2000 - June 2005
Skills
Credit, Banking, Mortgage Lending, Loans, Relationship Management, Cross Selling, Commercial Banking, Credit Analysis, Mortgage Banking, Retail Banking, Underwriting, Account Management, Call Centers
Education
Michigan State University 1981 — 1983
2 years completed, Corporate Law James Madison Honors College
Michigan State University James Madison Honors College 1981 — 1983
N/A, Banking, Corporate, Finance, and Securities Law
Aon Risk Solutions January 2012 - Present
Aon 2012 - Present
Bank of America June 2007 - December 2011
RYLA Inc. March 2005 - June 2007
Sertec Corporation November 2000 - June 2005
Skills
Credit, Banking, Mortgage Lending, Loans, Relationship Management, Cross Selling, Commercial Banking, Credit Analysis, Mortgage Banking, Retail Banking, Underwriting, Account Management, Call Centers
Education
Michigan State University 1981 — 1983
2 years completed, Corporate Law James Madison Honors College
Michigan State University James Madison Honors College 1981 — 1983
N/A, Banking, Corporate, Finance, and Securities Law
Kieyun Washington, MPA's RYLA Inc. Experience 2009 - 2009
Job Corrections Officer at Mobile County Sheriff's Department
Industry Public Policy
Experience
Mobile County Sheriff's Department June 2012 - Present
ITT Technical Institute January 2011 - December 2012
ST. AEROSPACE MOBILE/ CLARK PERSONNEL January 2012 - April 2012
University of Alabama - Mobile Office March 2009 - October 2011
Nobles Group Homes, Inc. September 2009 - February 2010
AIDT May 2009 - July 2009
RYLA Inc. 2009 - 2009
Sprint Nextel, Inc. Corporate September 2006 - February 2008
Prichard Housing Authority/Mobile County Down Payment Assistance Program June 2003 - August 2006
Skills
General Business..., HR, Oracle, PeopleSoft,..., Microsoft Office 2007,..., Training & Development, Supervisory Experience, Adjunct Instructor, Sales Coordination
Education
Troy University 2008 — 2010
Masters, Public Administration/Public Management
University of Mobile 1999 — 2001
B.S., Business Communications /Minor(s) : English & Psychology
Bishop State Community College 1995 — 1997
Associates, Science Concentration in Allied Health
Mobile County Sheriff's Department June 2012 - Present
ITT Technical Institute January 2011 - December 2012
ST. AEROSPACE MOBILE/ CLARK PERSONNEL January 2012 - April 2012
University of Alabama - Mobile Office March 2009 - October 2011
Nobles Group Homes, Inc. September 2009 - February 2010
AIDT May 2009 - July 2009
RYLA Inc. 2009 - 2009
Sprint Nextel, Inc. Corporate September 2006 - February 2008
Prichard Housing Authority/Mobile County Down Payment Assistance Program June 2003 - August 2006
Skills
General Business..., HR, Oracle, PeopleSoft,..., Microsoft Office 2007,..., Training & Development, Supervisory Experience, Adjunct Instructor, Sales Coordination
Education
Troy University 2008 — 2010
Masters, Public Administration/Public Management
University of Mobile 1999 — 2001
B.S., Business Communications /Minor(s) : English & Psychology
Bishop State Community College 1995 — 1997
Associates, Science Concentration in Allied Health
Angela Gamble's RYLA Inc. Experience October 2010 - March 2011
Job at
Industry Insurance
Experience
Infosys BPO April 2013 - Present
QBE FIRST May 2012 - Present
Conway Freight March 2011 - May 2012
RYLA Inc. October 2010 - March 2011
Midnight Logistics July 2005 - August 2008
Blue Cross Blue Shield of Michigan May 2001 - August 2004
Skills
Accounting, Front Office Operations, Outstanding Customer..., Scheduling, Marketing Research, report presentation, insurance billing, Customer Service, Outlook, Data Entry, Word, Inventory Management, Excel, Supervisory Skills, Customer Relations, PowerPoint, Microsoft Office, Insurance, Access, Administrative Support, Call Center, Customer Satisfaction, Event Planning, Quickbooks, Research, Problem Solving, Account Management, Teamwork, PeopleSoft, Windows, Data Analysis, Hiring, Telephone Skills, Accounts Receivable, Office Management, Spreadsheets, Administrative..., Human Resources, Microsoft Excel, Recruiting, Operations Management, 10 Key, Payroll, Employee Relations, Employee Benefits, Interviews, Employee Training, Coaching, Vendor Management, Social Networking
Education
Henry Ford Community College 1993 — 1997
Associates Science, Biology
Infosys BPO April 2013 - Present
QBE FIRST May 2012 - Present
Conway Freight March 2011 - May 2012
RYLA Inc. October 2010 - March 2011
Midnight Logistics July 2005 - August 2008
Blue Cross Blue Shield of Michigan May 2001 - August 2004
Skills
Accounting, Front Office Operations, Outstanding Customer..., Scheduling, Marketing Research, report presentation, insurance billing, Customer Service, Outlook, Data Entry, Word, Inventory Management, Excel, Supervisory Skills, Customer Relations, PowerPoint, Microsoft Office, Insurance, Access, Administrative Support, Call Center, Customer Satisfaction, Event Planning, Quickbooks, Research, Problem Solving, Account Management, Teamwork, PeopleSoft, Windows, Data Analysis, Hiring, Telephone Skills, Accounts Receivable, Office Management, Spreadsheets, Administrative..., Human Resources, Microsoft Excel, Recruiting, Operations Management, 10 Key, Payroll, Employee Relations, Employee Benefits, Interviews, Employee Training, Coaching, Vendor Management, Social Networking
Education
Henry Ford Community College 1993 — 1997
Associates Science, Biology
Camarray Robinson's RYLA Inc. Experience December 2008 - August 2011
Job Trainer at Alorica
Industry Information Technology and Services
Experience
Alorica August 2011 - 2012
RYLA Inc. December 2008 - August 2011
Safeway June 2002 - June 2008
Skills
Customer Service, Training & Development, Time Management, Call Centers, Employee Training, Training
Education
Clark College 2003 — 2004
English Language and Literature/Letters
mountain view high school 2000 — 2003
high school diploma
Alorica August 2011 - 2012
RYLA Inc. December 2008 - August 2011
Safeway June 2002 - June 2008
Skills
Customer Service, Training & Development, Time Management, Call Centers, Employee Training, Training
Education
Clark College 2003 — 2004
English Language and Literature/Letters
mountain view high school 2000 — 2003
high school diploma
Debra Lutes's RYLA Inc. Experience November 2010 - May 2011
Job Retail Professional
Industry Retail
Experience
RYLA Inc. November 2010 - May 2011
Kroger 2011 - 2011
Skills
Accounts Receivable, Typing, Microsoft Word, Microsoft Power Point, Microsoft Excel, Customer Service, Receptionist Duties, Sales, Floral Design
Education
Ivy Tech Community College 2006 — 2008
Associate of Applied Science, Business Administration and Management, General
Indiana State University
Human Resources Development
RYLA Inc. November 2010 - May 2011
Kroger 2011 - 2011
Skills
Accounts Receivable, Typing, Microsoft Word, Microsoft Power Point, Microsoft Excel, Customer Service, Receptionist Duties, Sales, Floral Design
Education
Ivy Tech Community College 2006 — 2008
Associate of Applied Science, Business Administration and Management, General
Indiana State University
Human Resources Development
Maranda Barnes's RYLA Inc. Experience August 2009 - July 2010
Job Reservations Sales Agent at Uhaul Moving and Storage
Industry Consumer Services
Experience
Uhaul Moving and Storage April 2015 - Present
Century Interactive December 2013 - Present
Appen December 2013 - Present
Independent December 2007 - Present
BCBGMAXAZRIAGROUP October 2012 - March 2013
RYLA Inc. August 2009 - July 2010
Mastercuts November 2005 - October 2007
Skills
Cosmetology, Customer Service, Teamwork, Communication, Cashiering, People Skills, PowerPoint, Writing, Telephone Skills, Work At Home
Education
Grand Canyon University 2011 — 2016
Entrepreneurial and Small Business Operations, 3.0
Charles Academy of Beauty Culture 2005 — 2005
Cosmetology certificate, Cosmetology, 3.7
Uhaul Moving and Storage April 2015 - Present
Century Interactive December 2013 - Present
Appen December 2013 - Present
Independent December 2007 - Present
BCBGMAXAZRIAGROUP October 2012 - March 2013
RYLA Inc. August 2009 - July 2010
Mastercuts November 2005 - October 2007
Skills
Cosmetology, Customer Service, Teamwork, Communication, Cashiering, People Skills, PowerPoint, Writing, Telephone Skills, Work At Home
Education
Grand Canyon University 2011 — 2016
Entrepreneurial and Small Business Operations, 3.0
Charles Academy of Beauty Culture 2005 — 2005
Cosmetology certificate, Cosmetology, 3.7
Ebonie Johnson's RYLA Inc. Experience April 2010 - July 2010
Job Operations and Equipment Specialist at Hub Group Trucking
Industry Logistics and Supply Chain
Experience
Hub Group May 2015 - Present
China Shipping (Group) Company May 2014 - May 2015
Hanjin Shipping January 2014 - May 2014
UTi Integrated Logistics June 2011 - January 2014
RYLA Inc. April 2010 - July 2010
Skills
Customs Regulations, Import, 3PL, Transportation, Freight Forwarding, International Logistics, Logistics, Air Freight, Transportation..., Export, Container, Ocean Freight, LTL, International Shipping, Import/Export Operations, SAP, Customer Service, Ports, Forecasting, Trucking, Customs Brokerage, Freight, Ocean, Shipping
Education
LaGrange College 2006 — 2009
Bachelor's degree, Political Science and Government
LaGrange College 2006 — 2009
Bachelor's degree, Political Science and Government
Hub Group May 2015 - Present
China Shipping (Group) Company May 2014 - May 2015
Hanjin Shipping January 2014 - May 2014
UTi Integrated Logistics June 2011 - January 2014
RYLA Inc. April 2010 - July 2010
Skills
Customs Regulations, Import, 3PL, Transportation, Freight Forwarding, International Logistics, Logistics, Air Freight, Transportation..., Export, Container, Ocean Freight, LTL, International Shipping, Import/Export Operations, SAP, Customer Service, Ports, Forecasting, Trucking, Customs Brokerage, Freight, Ocean, Shipping
Education
LaGrange College 2006 — 2009
Bachelor's degree, Political Science and Government
LaGrange College 2006 — 2009
Bachelor's degree, Political Science and Government
Alicia Knowlton's RYLA Inc. Experience October 2010 - June 2011
Job Relationship Manager at First Source LLC
Industry Consumer Services
Experience
First Source LLC May 2013 - Present
Walmart September 2012 - Present
Stellar February 2012 - March 2013
RYLA Inc. October 2010 - June 2011
Skills
Customer Service, Managed Money, Product Knowledge, Soft Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Windows, Writing, Patience, Close Attention to..., Communication, Goal Oriented, Tenacious Work Ethic, Eager to learn new..., Keen Listener, Independence, Dependable Team Player, Efficent, Flexibility, Friendly Personality, Leadership, Hands-on Problem Solver
Education
National American University-Colorado Springs 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
DeVry University 2009 — 2010
Bachelor of Applied Science (BASc), Business Administration and Management, General
First Source LLC May 2013 - Present
Walmart September 2012 - Present
Stellar February 2012 - March 2013
RYLA Inc. October 2010 - June 2011
Skills
Customer Service, Managed Money, Product Knowledge, Soft Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Windows, Writing, Patience, Close Attention to..., Communication, Goal Oriented, Tenacious Work Ethic, Eager to learn new..., Keen Listener, Independence, Dependable Team Player, Efficent, Flexibility, Friendly Personality, Leadership, Hands-on Problem Solver
Education
National American University-Colorado Springs 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
DeVry University 2009 — 2010
Bachelor of Applied Science (BASc), Business Administration and Management, General
Johnny Floyd's RYLA Inc. Experience July 2009 - October 2009
Job Payroll and Accounting Professional
Industry Accounting
Experience
North American HR and Consulting Payroll Tax Consultant/ManagerRobert Half Management ResourcesDecember 2010 - May 2014
George S. May International November 2009 - November 2010
RYLA Inc. July 2009 - October 2009
Intellectual Properties Management March 2008 - June 2009
Skills
Controllers, Management Accounting, Payroll Taxes, Multi-state Payroll..., Payroll, Managerial Finance, Public Speaking, Public Relations, Canadian Income Tax, Payroll Conversions, Financial Accounting, Account Reconciliation, Accruals, Accounts Receivable, Accounts Payable, New Business Development, General Ledger, Financial Statements, Financial Modeling, Financial Analysis, ADP Payroll, Sales Tax, Tax Accounting, Income Statement, Not for Profit, P & L Ownership, Hands-on Training, Great Plains Software, JD Edwards, PeopleSoft, Microsoft Excel, Excel Pivot, Excel models, Microsoft Word, QuickBooks, Peachtree, Lawson General Ledger, Oracle, SAP ERP, FRx, Crystal Reports, Cost Accounting, Compensation & Benefit, Airlines, Army, Flight Dispatch, International Flight..., Recruiting
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Master's degree, Accounting, 3.33
American Inter-Continental University 2004 — 2005
Bachelor's degree, Finance & Accounting, 3.44
North American HR and Consulting Payroll Tax Consultant/ManagerRobert Half Management ResourcesDecember 2010 - May 2014
George S. May International November 2009 - November 2010
RYLA Inc. July 2009 - October 2009
Intellectual Properties Management March 2008 - June 2009
Skills
Controllers, Management Accounting, Payroll Taxes, Multi-state Payroll..., Payroll, Managerial Finance, Public Speaking, Public Relations, Canadian Income Tax, Payroll Conversions, Financial Accounting, Account Reconciliation, Accruals, Accounts Receivable, Accounts Payable, New Business Development, General Ledger, Financial Statements, Financial Modeling, Financial Analysis, ADP Payroll, Sales Tax, Tax Accounting, Income Statement, Not for Profit, P & L Ownership, Hands-on Training, Great Plains Software, JD Edwards, PeopleSoft, Microsoft Excel, Excel Pivot, Excel models, Microsoft Word, QuickBooks, Peachtree, Lawson General Ledger, Oracle, SAP ERP, FRx, Crystal Reports, Cost Accounting, Compensation & Benefit, Airlines, Army, Flight Dispatch, International Flight..., Recruiting
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Master's degree, Accounting, 3.33
American Inter-Continental University 2004 — 2005
Bachelor's degree, Finance & Accounting, 3.44
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY