Sage Telecom
Industry: Telecommunications company
DescriptionSage Telecom, Inc was founded in 1996 as a competitive local exchange carrier reselling telecommunications primarily in rural markets served by SBC Communications. Customer service: 1 (888) 449-4940 Bill pay: 1 (866) 729-7243 Headquarters: Dallas, TX Founded: 1996 Parent organization: PointeCom Incorporated
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Sage Telecom Employees
Terremark January 2012 - Present
USFI April 2008 - June 2011
Sage Telecom August 2004 - March 2008
Sage Telecom August 2004 - March 2008
Gadzooks, Inc. 1999 - 2004
AirTouch Paging 1997 - 1999
Andersen Consulting 1996 - 1997
JCPenney 1994 - 1996
Skills
Microsoft SQL Server, SQL, .NET, T-SQL, Agile Methodologies, SSRS, Software Development, Databases, Vendor Management, C#, XML, Web Services, Infrastructure, Data Center, Cloud Computing, Cloud Security, Cloud Storage, Private Cloud, Managed Services, Datacenter..., Disaster Recovery, Software Project..., Database Administration, Business Intelligence, SharePoint, Business Analysis, Visio, Management, IIS, Enterprise Software, Data Warehousing, Cross-functional Team..., Database Design, Integration, Project Management, Strategy, Process Improvement, Oracle, Quality Assurance, SDLC, Leadership, Enterprise Architecture, Architecture, Scrum, Project Planning, IT Management, IT Strategy, SaaS, Business Process, Architectures
Education
Tarleton State University 1990 — 1994
B.S.
Sage Telecom March 2009 - March 2013
Sage Telecom 2004 - 2009
Skills
Sales Management, Forecasting, Telecommunications, Customer Retention, Call Centers, Marketing, Customer Satisfaction, Marketing Strategy, Team Leadership, Account Management, Budgets, Customer Service, Team Building, Leadership, Management, Training, Process Improvement, Cross-functional Team..., Vendor Management, Sales, CRM, Sales Operations, Customer Experience, B2B, Selling, Direct Sales, Salesforce.com, Strategy, Business Development, Competitive Analysis, Lead Generation, Strategic Partnerships, Product Management, Start-ups, Managed Services, Team Management, New Business Development, Product Marketing, Wireless, Operations Management, SaaS, Contract Negotiation, Sales Process, Cloud Computing, Outsourcing, VoIP, Coaching, Business Strategy, Solution Selling, Business Analysis
Education
Chaffey College 1983 — 1986
Business Administration and Management, General
Mt. San Antonio College 1981 — 1983
Business Administration
Collin County Community College
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pivot Technology Solutions, Inc. January 2015 - Present
Novation July 2014 - January 2015
Sage Telecom June 2011 - May 2014
High Profile, Inc. November 2009 - April 2010
Intec Billing, Inc August 2003 - June 2009
Skills
Telecommunications, Invoicing, Access, Process Improvement, Business Analysis, Forecasting, Software Documentation, Analysis, Vendor Management, Microsoft Excel, SQL, Databases, Accruals, Great Plains Software, Bank Reconciliation, Budgets, Management, Customer Service, Team Building
Education
University of North Texas
Bachelor of Arts (B.A.), Journalism
University of North Texas
Bachelor's degree
Conifer Health Solutions April 2014 - Present
Coventry Healthcare/Aetna July 2007 - January 2014
QuikDrop March 2005 - July 2007
Sage Telecom August 2002 - March 2005
Sage Telecom January 2001 - August 2002
Sage Telecom August 2000 - January 2001
Dicker Staffing at Sage Telecom May 2000 - August 2000
Skills
Mentoring, Employee Benefits, Benefits Administration, Benefits, Compensation, Personnel Recruiting, Employee Relations, Personnel Selection, New Hire Orientations, Deferred Compensation, Employee Engagement, Onboarding, Recruiting, Leadership, Personnel Management, HRIS, Human Resources, Succession Planning, Talent Management, FMLA, Performance Management, HR Policies, Temporary Placement, Management, Organizational...
Education
Texas A&M University - Mays Business School 1994 — 1999
BBA, Marketing, Management
Plano East High School 1991 — 1995
HIgh School Diploma
Match.com January 2014 - Present
Match.com September 2012 - January 2014
Match.com July 2011 - September 2012
Match.com January 2008 - December 2011
Texas A&M University-Commerce August 2009 - May 2010
Blue Cross Blue Shield November 2007 - January 2008
Sage Telecom February 2007 - November 2007
Sage Telecom September 2006 - February 2007
Sage Telecom September 2005 - September 2006
Skills
SQL, SQL Server, C#, SSIS, SSAS, Business Intelligence, Cubes, Agile, .NET, Entity Framework, TFS, Business Analysis, Database Design, Database Mining, Database Administration, Design Patterns, Software Development, Visual Studio, T-SQL, SDLC, Ruby, Wordpress, Microsoft SQL Server, SSRS, Agile Methodologies, IIS, Data Warehousing, Oracle, Stored Procedures, Databases, Visio, PL/SQL, XML, MySQL, Linux, Object Oriented Design, Performance Tuning, OOP, ASP.NET, ETL, Web Services, Programming, ASP.NET MVC, Web Applications, WCF, VB.NET, MVC, Scrum, AJAX, REST
Education
The University of Texas at Dallas 2007 — 2008
MS, Software Engineering
Coursera
The University of Texas at Dallas
BS, Computer Science, Software Engineering
City of McKinney January 2015 - Present
T-Mobile January 2009 - September 2012
Sage Telecom April 2003 - November 2005
Experian January 2001 - April 2003
Skills
Telecommunications, Call Centers, NCIC, NIMS, Policy, Customer Service, Emergency Medical..., FCRA, Public Safety, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Emergency Management, Government, Law Enforcement
Education
Collin County Community College
Compass Professional Health Services May 2012 - Present
RAC Acceptance October 2011 - May 2012
Ashley's Furniture April 2011 - October 2011
Debt Relief Options January 2010 - March 2011
2010 Credit Solutions October 2009 - January 2010
Sage Telecom January 2005 - September 2009
Skills
Customer Satisfaction, Call Center, Research, Retail, Inventory Management, Customer Service, Account Management, Sales Management, Customer Retention, Sales, Training, Microsoft Excel, Call Centers, Process Improvement, Salesforce.com, Vendor Management, Team Building, Team Leadership, Leadership, Team Management, Cross-functional Team..., Management, Project Management, Program Management, Business Analysis, CRM, Strategic Planning, Healthcare, Employee Benefits, Sales Operations, Analysis, Recruiting, Coaching, Marketing, Forecasting, Data Analysis, Cold Calling, Business Development, Direct Sales, Human Resources, Time Management, Leadership Development, Employee Relations, Outlook, Data Entry, Employee Training, Patient Advocacy
Education
The University of Texas at Dallas 2010 — 2012
B.A., Interdisciplinary Studies
Collin County Community College 2009 — 2010
Associate of Arts, General
Verizon Global Real Estate August 2014 - Present
VERIZON ENTERPRISE SOLUTIONS January 2011 - September 2013
MCKINNEY INDEPENDENT SCHOOL DISTRICT September 2009 - December 2010
West At Home, LLC, September 2007 - September 2009
Verizon Inc. January 2006 - March 2007
Sage Telecom August 2004 - December 2005
Skills
Telecommunications, ITIL, Business Process..., Requirements Gathering, Requirements Analysis, Business Analysis, Vendor Management, Data Center, Troubleshooting, Visio, Recycling, Sustainability, Sustainable Development, Sustainability Education, Sustainability Reporting, Corporate Sustainability, MS Project, MS Excel Pivot Tables, Microsoft Office, Office Management, Organizational..., Project Management, Project Delivery, Project Coordination, Proposal Writing, Non-profits...
Education
The University of Texas at Arlington 2011 — 2011
Masters of Science, Interdisciplinary Studies - Sustainability, 3.7
The University of Texas at Arlington 2009 — 2011
Bachelor of Arts (BA), Interdisciplinary Studies - Urban Planning and The Environment, 3.7
Plano Community Charity January 2015 - April 2015
This Side Up Family FUN Center April 2012 - January 2015
Sage Telecom July 2008 - November 2010
GoDaddy.com 2004 - 2008
Best Buy 1993 - 2004
Skills
Microsoft Excel, Training, TCP/IP, Customer Service, Budgets, Social Media, VoIP, Leadership, Team Leadership, Program Management, Management, Cross-functional Team..., Team Building, Coaching, System Administration, Process Improvement, Business Development, Strategic Planning, Strategic Partnerships, Social Networking, Vendor Management, Microsoft Office, Technical Support
Education
CCI Training Center 2012 — 2013
Attending, Network Administration
National Education Center 1987 — 1989
Associates, Electronics
National Education Center 1987 — 1989
Associate's degree, Electronics Technology
Transamerica Life Insurance Company September 2013 - Present
Sage Telecom November 2012 - September 2013
The NextGen Marketing Group October 2011 - November 2012
National Motor Club August 2009 - September 2011
Citigroup June 1997 - June 2007
United States Auto Club March 2005 - December 2006
John Moore Services June 1992 - June 1997
GE May 1989 - June 1992
Skills
Marketing Consulting..., Marketing Strategy..., B2C marketing and sales..., Online Marketing, B2B marketing and sales, Acquisition Marketing, Advertising, Social Media Marketing, Strategic Planning, Brand Awareness and..., Marketing Leadership..., Sales Management and..., New Business Development, New Product Launches..., Marketing Communications, Brand Development, Client Management, Business Transformation, Business Turnaround, CRM - Customer..., Budget and P&L..., Business Marketing, Channel Marketing, Consumer Services..., Consumer Packaged Goods, Contract Negotiations, Loyalty Programs, Customer Retention, Forecasting, Business Leadership, Promotions Development, Sales Pipeline..., Affiliate Marketing, Hispanic Marketing, Membership Marketing, Non-profit Marketing, Marketing Execution, Telemarketing, Digital Media, Business Acquisition, Small Business Marketing, Customer Analytics, People Management, International Marketing, Market Analysis, Market Research, Spanish, Interim CMO, Interim VP Marketing, Digital Marketing
Education
Rice University - Jesse H. Jones Graduate School of Management
M.B.A, Marketing and Public/Non-Profit Health Care Management
University of Houston
B.A., Organizational Psychology
Epsilon May 2015 - Present
RadioShack May 2010 - May 2015
Javelin April 2007 - March 2010
RAPP January 2006 - April 2007
Sage Telecom November 2001 - January 2006
Brookstone November 1999 - November 2001
Skills
Graphic Design, Art Direction, Photo Shoot Direction, Direct Mail, Creative Direction, Advertising, Concept Development, Direct Marketing, Adobe Creative Suite, Web Design, Logo Design, Layout, InDesign, Mac, Illustrator, Social Media, Creative Strategy, Catalogs, Photoshop, QuarkXPress, Digital Marketing, Copywriting, Social Media Marketing, Corporate Branding, Email Marketing, Interactive Advertising, Brand Development, Marketing, Integrated Marketing, Brochures, Corporate Identity
Education
Collin County Community College 2002 — 2006
Applied Graphic Design
The University of New Mexico 1995 — 1998
Sociology
The Brandt Companies, LLC December 2011 - Present
Touchstone Wireless, LP (now Brightpoint Inc) January 2008 - December 2011
Sage Telecom July 2003 - April 2007
Alcatel August 1999 - July 2002
USAF November 1990 - September 1996
United States Air Force August 1976 - November 1990
Skills
Recruiting, Talent Acquisition, Team Building, Onboarding, Technical Recruiting, Coaching, Applicant Tracking..., Human Resources, Marketing, Motivational Speaking, Veterans, Temporary Staffing, Customer Service, Fitness, Nutrition, Community Outreach, Problem Solving, Sourcing, Job Search Strategies, Account Management, Analysis, Call Centers, Career Counseling, Employee Benefits, Employee Relations, Hiring, Interviews, Leadership, Leadership Development, Management, New Hire Orientations, Operations Management, Organizational..., Performance Management, Process Improvement, Screening, Talent Management, Team Leadership, Telecommunications, Training, Vendor Management, Temporary Placement, Employee Training, Resume Writing, Payroll, Employee Engagement, Executive Search, HR Policies, Internet Recruiting, HRIS
Education
University of North Texas 1997 — 2000
BA, Human Resources and Organizational Behavior
Community College of the Air Force
Associate's degree, Personnel Administration
Community College of the Air Force
Associate of Science (A.S.), Avionics Maintenance Technology/Technician
Philips Healthcare March 2015 - Present
SolarCity July 2013 - March 2015
Cox Media Group January 2012 - April 2013
Intuit May 2007 - December 2011
PayCycle May 2007 - July 2009
Sage Telecom 2003 - 2007
Sage Telecom 2003 - 2007
Skills
SQL, SSIS, Microsoft SQL Server, T-SQL, Database Design, Disaster Recovery, Software Development, SharePoint, TFS, Databases, Agile Methodologies, IIS, Scrum, Data Modeling, SSRS, XML, Security, Requirements Analysis, SDLC, SAN, Python, MySQL, Microsoft Cluster, Linux, ETL, Data Warehousing, Visual Studio, Enterprise Architecture, Oracle, Database Administration, Performance Tuning, SQL Tuning, Analysis Services, Replication, Unix, .NET
Education
Texas A&M University 2001 — 2003
Master Degree, Computer Science
Wingspan Portfolio Advisors September 2012 - March 2013
Asset Management Outsourcing - Advantage Staffing December 2011 - May 2012
Cirro Energy - Imprimis Staffing April 2010 - November 2011
Trimarchi 2008 - 2011
Apple Inc - Volt Technical Resources November 2008 - July 2009
T-Mobile USA May 2006 - November 2008
National Lending Corporation April 2006 - April 2007
Sage Telecom October 2003 - April 2006
Comp USA Plano June 2000 - June 2002
Skills
Leadership, Microsoft Excel, Microsoft Word, A+ Essentials, Conflict Resolution, Technical Support, Interpersonal..., Business, Customer Service, Call Center, Negotiation, Organization, Problem Solving
Education
Current Collin County Community College 2008 — 2013
N/A, Business Administration Studies
Kaplan College-Dallas 2007 — 2007
Real Estate
Scantexas July 2014 - Present
Freelance Transcription April 2012 - May 2014
General Transcription January 2010 - May 2014
Statrans November 2007 - July 2012
IBM August 2006 - August 2007
IBM January 2006 - January 2007
Sage Telecom February 2002 - May 2006
Sage Telecom January 2002 - January 2006
Skills
Bookkeeping, Medical Transcription, Medical Terminology, Process Improvement, Customer Service, Microsoft Excel, Training, Account Management, Sales, Data Entry, Team Building, HIPAA, Inventory Management, Microsoft Office, Sales Management, EHR, Microsoft Word, Call Centers, Salesforce.com, Outlook, Coaching, Quality Assurance, Business Analysis, Software Documentation, Visio, Retail, Budgets, Marketing, Project Management, Recruiting, Customer Satisfaction, Vendor Management, Management, Direct Sales, Forecasting, Sales Operations, Customer Retention, Leadership, Team Leadership, Operations Management, Supervisory Skills, Strategic Planning
Education
Collin County Community College 2006 — 2007
Associate of Arts (A.A.), Business Administration, Management and Operations
Collin County Community College
Stephen F. Austin State University 1994 — 1998
Business
Lake Worth High School 1990 — 1994
Stephen F. Austin University
General Business Studies
Intel Security April 2012 - Present
Sprint February 2008 - March 2012
Sage Telecom February 2005 - January 2008
Verizon April 1993 - November 2003
Skills
Customer Service, Microsoft Office, Team Building, Microsoft Excel, Cloud Computing, Virtualization, Training, New Account Sales, Technical Writing, Firewalls, Technical Support, Sales, Vendor Management, Troubleshooting, Telecommunications
Education
University of Louisiana at Lafayette 1982 — 1984
HydroHoist Marine Group January 2010 - Present
Hansford and Haley January 2008 - January 2010
Sage Telecom January 2005 - January 2008
Occasions February 1996 - January 2005
Branch-Patton Superstores August 1988 - February 1996
Skills
Purchasing, Merchandising, Operational Excellence, Operations Management, Customer Service, Product Development, Retail, Mentoring, Manufacturing, Team Building, Customer Satisfaction, Budgeting, Account Management, Supervisory Skills, Strategic Planning, Customer Relations, Business Strategy, Problem Solving, Marketing Strategy, Process Improvement, Sales Management, Coaching, Negotiation, Competitive Analysis, New Business Development, Business Planning, Team Management, Inventory Management, Advertising, Public Relations, Start-ups, Team Leadership, Change Management, Forecasting, Call Centers, Marketing, Training, Entrepreneurship, Sales
Education
University of Oklahoma 1975 — 1979
CompuCom January 2009 - Present
Sage Telecom January 2001 - August 2008
Sage Telecom January 2001 - August 2008
Skills
Troubleshooting, Vendor Management, Call Centers, Telecommunications, Networking, Help Desk Support, Customer Service, Mathematics, Information Technology, Program Management, Process Improvement, SDLC, Business Analysis, Quality Assurance
Education
DeVry University 1991 — 1993
CICS, Computer Information
United Debt Services October 2010 - Present
Credit Solutions October 2006 - September 2010
Sage Telecom 2004 - October 2006
Skills
Credit, Financial Analysis, Sales, Customer Satisfaction, CRM, Call Centers, Customer Retention, Leadership, Cold Calling, Account Management, Training, Sales Management, Customer Service, Banking, New Business Development, Direct Sales, Salesforce.com, Team Building
Education
The University of Texas at Dallas 2002 — 2006
BS, Economics & Finance
JJ Pearce Highschool 1999 — 2002
Not Applicable at this time June 2007 - Present
Transamerica Life Insurance Company LTC Division May 2001 - March 2004
Transamerica Life Ins. Co. Long Term Division 2001 - 2004
Sage Telecom June 1999 - May 2001
Skills
Technical Writing, Visio, Customer Service, Editing, Microsoft Office, PowerPoint, Training, Software Documentation, Microsoft Word, Project Management, Microsoft Excel, Proofreading, Public Relations, Social Media Marketing
Education
Dallas Baptist University 1995 — 1996
Stephen F. Austin State University 1993 — 1995
Cardinal Health April 2013 - Present
St. Jude Medical May 2012 - April 2013
St. Jude Medical December 2011 - May 2012
St. Jude Medical September 2010 - December 2011
EZ-FLO Eastman International March 2007 - September 2010
Sage Telecom May 2002 - March 2007
HR Representative July 1999 - January 2001
Matrix Rehabilitation May 1998 - July 1999
Gables Residential October 1996 - May 1998
Skills
Personnel Management, Accounting, Employee Relations, FMLA, Performance Management, Recruiting, Employee Benefits, Organizational..., Human Resources, Succession Planning, Deferred Compensation, Talent Acquisition, Leadership Development, HRIS, Talent Management, Onboarding, Benefits Administration, Change Management, HR Policies, Leadership, Management, Strategy, Employment Law, Workforce Planning, Applicant Tracking...
Education
University of Scranton 2010 — 2012
MBA, Healthcare Management
University of Phoenix 2002 — 2004
Bachelor of Business Administration, Business Administration
University of North Texas 1995 — 1998
Accounting
Rent-A-Center October 2013 - Present
Celanese March 2012 - October 2013
Sage Telecom March 2011 - March 2012
Skills
General Ledger, Variance Analysis, Account Reconciliation, Accounting, Forecasting, Budgets, Microsoft Excel, Financial Reporting, SAP R/3, Sarbanes-Oxley Act, US GAAP, Internal Controls, SAP, Cost Accounting
Education
Universidad Autónoma de Bucaramanga
B.S., Accounting
Midwestern University March 2015 - Present
Good Health Pharmacy July 2015 - August 2015
Walgreens December 2014 - February 2015
Loyola Gottlieb Memorial Hospital February 2011 - July 2014
Access One, Inc. September 2005 - June 2010
Sage Telecom August 2002 - September 2005
Skills
Leadership, Training, Teamwork, Time Management, CPR/AED Certified, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Data Analysis, Data Entry, Outlook
Education
Midwestern University 2014 — 2018
Doctor of Pharmacy (PharmD), Pharmacy
Triton College 2010 — 2012
Associate of Science (A.S.), Pre-Pharmacy Studies, 3.77
KSquare Solutions Inc. 2015 - Present
Navivo February 2014 - Present
Francisco Construction LLC December 2012 - February 2014
Sage Telecom June 2008 - May 2013
Primerica January 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Sales, Marketing, Social Media Marketing, Email Marketing, Advertising, Social Media
Education
The University of Texas at Dallas 2010 — 2013
Bachelor of Marketing and Business Administration
SUNNYVALE
A Wild Smile July 2015 - Present
Estillo De Vida November 2012 - Present
Flatirons Endodontics December 2014 - March 2015
Perfect Teeth February 2014 - November 2014
Sage Telecom August 2013 - May 2014
Cap Logistics May 2007 - June 2013
Victoria's Secret October 2010 - September 2011
Stevenson Lexus of Lakewood May 2007 - March 2008
Skills
Switchboard Operator, Customer Service, Sales, Data Entry, Receptionist Duties, Dental Assisting, Dental Care, Healthcare, Microsoft Office, Microsoft Word, Transportation, Sales Presentations, Public Speaking, Invoicing, Team Building, Customer Satisfaction, Leadership, Outlook, Account Management, Inventory Management, Time Management, Shipping, Medical Billing, Billing Process, Phone Etiquette, Microsoft Excel, Logistics, Filing, Teamwork, Social Networking, Public Relations, Telephone Skills, Telephone Reception, Cashiering, Multi-line Phone, Copying, Fax, Clerical Skills, Administrative..., General Office Skills, Medical Records, CPR Certified, Treatment, Marketing, PowerPoint, Training, Social Media
Education
Pima Medical Institute-Denver 2012 — 2012
Dental Assisting Certificate, Dental Assisting/Assistant
Northglenn High School 1999 — 2004
General
Health & Human Services September 2007 - November 2014
T-Mobile USA June 2005 - October 2007
Sage Telecom July 2004 - June 2005
Countrywide Home Loans June 1998 - May 2004
MCI WorldCom October 1995 - April 1998
Washington Communication Systems August 1988 - October 1995
Skills
Interviews, Employee Benefits, Social Services, Finance, Microsoft Office, Customer Service, Management, Project Management, Microsoft Excel, Strategic Planning, Accounts Payable, Accounts Receivable, W2, ADP Payroll, Payroll Taxes, Payroll Processing, Payroll Services
Education
DeVry University 2010 — 2012
Cyber/Computer Forensics and Counterterrorism
Kaplan University 2009 — 2010
Psychology
Stiger Youth Development Group dba Texas Superstar Youth Sports Group November 2012 - Present
United Health Group May 2011 - February 2015
CVS Caremark Corporation September 2008 - March 2011
Sage Telecom April 2005 - February 2008
Skills
Training, Team Building, Customer Service, Management, Process Improvement, Microsoft Word, Leadership, Public Speaking, Customer Satisfaction, Call Centers, Team Leadership, Marketing, Business Analysis, Social Media, Networking, Call Center, Healthcare
Education
Richland College
Richland College
Business Software Application
Sage Telecom April 2011 - July 2014
Sage Telecom December 2002 - April 2011
Sage Telecom August 2000 - December 2002
Sage Telecom July 1999 - August 2000
Hodges Architecture September 1997 - May 1999
3Com January 1996 - August 1997
Skills
Strategy, Process Improvement, Team Building, Training, Management, Telecommunications, Call Centers, Vendor Management, Cross-functional Team..., Leadership, Strategic Partnerships, Wireless, Competitive Analysis, Customer Satisfaction, Product Marketing, Customer Retention, Product Management, Direct Marketing, Direct Mail
Education
Texas A&M University 1987 — 1992
Bachelorâs Degree, Marketing/Marketing Management, General
Travelers March 2015 - Present
VGW Insurance LLP July 2012 - February 2015
Travelers July 2008 - July 2012
Sage Telecom June 2005 - June 2008
Celtin September 2001 - May 2005
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Account Management, Team Building, Professional Liability, Legal Liability, Casualty, Sales Management, Sales, Life Insurance, Risk Management, Microsoft Excel, Commercial Insurance, Call Center, Customer Satisfaction, Leadership, Customer Retention, Outlook, Finance, Customer Service, Health Insurance, Real Estate, Call Centers, Coaching, Claim, Financial Analysis, Analysis, Training, Mortgage Lending, Renters, Selling, Umbrella Insurance, Licensed Property &..., Employee Benefits, Process Improvement, Liability, Casualty Insurance
Education
Art Institute of Dallas 1996 — 1999
Associates, Multimedia
ThyssenKrupp Elevator Americas June 2014 - Present
Sage Telecom May 2004 - February 2014
Xerox Capital Services January 2001 - February 2004
Skills
VoIP, Telecommunications, Accounts Payable, Invoicing, Call Centers, Accounts Receivable, Credit, Accounting, Customer Service, Payments, Analysis, Outlook, Software Documentation, Access, Forecasting, Process Improvement, Vendor Management, Microsoft Office, Customer Satisfaction, Microsoft Excel
Education
Collin County Community College 1995 — 1996
A&M Consolidated High School 1986 — 1990
Micronet Communications, Inc. March 2013 - Present
AT&T Mobility October 2005 - March 2011
Sage Telecom November 2003 - October 2005
Education
Duke University 1999 — 2002
Bachelor of Arts (B.A.)
Herb's Paint & Body 2013 - Present
Self Employed 2011 - Present
T-Mobile April 2009 - September 2011
Adecco/ AHA October 2007 - May 2008
PRC April 2007 - October 2007
Sage Telecom June 2005 - February 2007
Market Research Solutions January 2000 - January 2002
Jacobson's Warehouse January 1995 - January 1997
Ray's Cleaning Service January 1992 - January 1994
Skills
Troubleshooting, Customer Service, Market Research, Payroll, User Experience, Mobile Applications, CSS, User Interface Design, HTML, Vendor Management, Web Development, JavaScript, Agile Methodologies, Web Design, SharePoint, Call Center, Mobile Devices, Team Leadership, Telecommunications
Education
Collins College 1991 — 1993
AA, Graphic Design
Tolleson Union High School District 214
High School Diploma, General
Tenet Healthcare March 2015 - Present
Minol USA October 2013 - March 2015
Trinity Industries March 2012 - October 2013
Sage Telecom May 2001 - February 2012
Skills
Account Reconciliation, Financial Analysis, Accounts Payable, Accounts Receivable, Bank Reconciliation, Microsoft Excel, Accounting, Invoicing, Billing Process, Management, General Ledger, Financial Reporting, Journal Entries, Finance
Education
Texas A&M University-Commerce 2011 — 2012
Master of Science (MS), Accounting
Texas State University-San Marcos 1996 — 1998
Bachelor of Science (BS), Environmental Resource Management
Vayan Marketing Group April 2004 - November 2008
Sebring Capital May 2002 - April 2004
Sage Telecom May 2001 - May 2002
Alcatel July 2000 - May 2001
Citizens Communications October 1994 - June 2000
Skills
Social Media Marketing, Strategic Planning, Competitive Analysis, Marketing Strategy, Social Networking, Leadership, Marketing, Strategy
Education
The University of Dallas 2007 — 2009
MBA, Marketing Management
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts, Political Science
Scentsy, Inc. March 2011 - Present
Ambit Energy November 2008 - Present
Sage Telecom June 2004 - November 2008
Friedmans Jewelers January 1999 - December 2003
Skills
Team Building, Training, Process Improvement, Call Centers, Customer Service, Coaching, Call Center, Visio, Instructional Design, Training Delivery, Employee Training, Virtual Training, Independent Consultant, Customer Retention, Energy Industry, Telecommunications, Teamwork, E-Learning, Curriculum Design, Curriculum Development, Problem Solving, Sales, Team Leadership, Leadership Development, Customer Satisfaction, Customer Experience, Program Management, Vendor Management, Performance Management
Education
The University of Texas at Arlington 1999 — 2003
Bachelor of Science (B.S.), Management Information Systems
BMC Software September 2011 - Present
TurnPoint Advisors LLC October 2010 - September 2011
Matrix Business Technologies, a Platinum Equity Company June 2007 - October 2010
Sage Telecom March 2000 - March 2007
Deloitte Consulting October 1998 - March 2000
Pritchett & Associations February 1996 - October 1998
Accenture May 1988 - February 1996
Skills
Strategy, SaaS, Program Management, Mergers & Acquisitions, Cloud Computing, Business Development, Acquisition Integration, Strategic Planning, Leadership, Management, Due Diligence, Consulting, Strategic Partnerships, Management Consulting, Executive Management, IT Strategy, Telecommunications, Corporate Development, Finance, Change Management, Go-to-market Strategy, Enterprise Software, Start-ups, CRM, Financial Modeling, Professional Services
Education
New York University - Leonard N. Stern School of Business
MBA, Finance
The University of Connecticut
BS, Business Administration - Marketing
Texas Instruments April 2015 - Present
Texas Instruments August 2014 - April 2015
Texas Instruments October 2012 - August 2014
Texas Instruments 2010 - October 2012
Texas Instruments December 2005 - March 2010
Texas Instruments December 2005 - March 2010
Sage Telecom January 2004 - December 2005
TXU January 2001 - December 2004
McCormick May 1999 - June 2001
Skills
Cross-functional Team..., Process Improvement, Program Management, Change Management, eLearning, Internet Marketing, Communication, E-Learning, SAP, Web Marketing, Software Documentation, Training, Project Planning, Project Management, Software Project..., Business Analysis, SharePoint
Education
Tarleton State University 1998 — 2002
Bachelor of Science (B.S.), Computer Information Systems, Summa Cum Laude
NewComLink September 2013 - Present
Self Employed January 2000 - Present
Austin Energy May 2013 - September 2013
Zenoss, Inc. October 2012 - May 2013
Sage Telecom October 2002 - September 2012
Skills
VoIP, Networking, TCP/IP, VPN, Firewalls, Enterprise Software, Windows, VMware, Server Administration, Asterisk, Juniper, Routers, Red Hat Linux, Linux System..., Cisco Certified, Apache, Ubuntu, Windows System..., I3, ISDN, Python, QoS, SSL, Barracuda Spam Firewall, SIP, Network Security, Contractors, F5 BigIP, Shell Scripting, Web Development, Django, SAN, NAS, Websense, PCI Standards, PKI, Microsoft Exchange, Active Directory, Group Policy, Norton Ghost, Microcontrollers, Wireshark, Nmap, Nessus, nginx, Data Center
Education
Collin County Community College 2000 — 2002
Citi January 2011 - Present
Citigroup 2010 - Present
Sage Telecom May 2008 - Present
Sage Telecom May 2008 - February 2009
Business Access May 2006 - November 2007
Education
Centro Educativo Universitario Panamericano 1979 — 1982
BA, Business Administration
CharityCare, LLC March 2009 - January 2010
Sage Telecom February 2006 - August 2008
MCI/Verizon Business June 1997 - February 2006
Farm Bureau Insurance August 1996 - May 1997
US Army February 1991 - February 1996
Skills
Financial Modeling, Forecasting, Financial Reporting, Budgets, Analysis, Financial Analysis, Mergers & Acquisitions, Accounting, Finance, Strategic Planning, Business Analysis, Cross-functional Team...
Education
Tarleton State University
MBA
Texas A&M University-Texarkana
BBA, Management
Marketo February 2015 - Present
Alliance Life Sciences Consulting Group, Inc March 2009 - December 2014
Alliance Data - Mail Services February 2007 - March 2008
University of Dallas January 2005 - 2008
Sage Telecom February 2004 - February 2007
Paymentech December 1999 - July 2003
Resident Data April 1999 - December 1999
Information Retrieval Methods September 1998 - February 1999
PFK Business Systems April 1998 - February 1999
Tigris Microsystems April 1997 - April 1998
Skills
Software Development, Business Strategy, Telecommunications, PMP, Analysis, Software Project..., SQL, Databases, Software Documentation, Vendor Management, PMO, Business Analysis, Management, Project Management, MS Project, Program Management, Process Improvement, SDLC
Education
Southern Methodist University - Cox School of Business 2000 — 2003
MBA, Strategy and Consulting
Yale University 1993 — 1997
Master's degree, Molecular Biology
The University of Georgia 1989 — 1993
BS, Genetics
Sage Telecom Accounts Payable ManageCitizens Communications1996 - 2002
Skills
Forecasting, Accounting, Process Improvement, Financial Analysis, Financial Reporting, Operations Management, Mergers & Acquisitions, Budgets, Accounts Payable, Great Plains Software
Education
The University of Dallas
Sage Telecom Senior AnalystCitizens CommunicationsAugust 1997 - April 2001
Skills
Quality Assurance, Leadership, Business Analysis, Systems Analysis, Business Process, Business Intelligence, SDLC, Visio, Business Requirements, Telecommunications, Software Documentation, Microsoft SQL Server, Requirements Analysis, Project Management, Call Centers, SQL, Databases, Change Management, T-SQL
Education
University of North Texas
Collin Baptist Association April 2013 - Present
Epsilon March 2012 - March 2013
Sage Telecom March 2006 - June 2008
Epsilon April 1996 - April 2002
Packard Marketing Group March 1994 - April 1996
Skills
Marketing Strategy, Marketing Communications, Social Media, Direct Marketing, Integrated Marketing, Account Management, Copywriting, Advertising, Online Advertising, Bible teaching, Public Speaking, Copy Editing, Event Planning, Management, Web Design
Education
Austin College 1991 — 1994
Bachelor of Arts (BA), Communications, emphasis in Psychology
Aspect Software April 2012 - Present
Aspect Software July 2004 - April 2012
Positive Software Solutions February 2001 - July 2004
Sage Telecom January 1999 - January 2001
The Kinetic Group LLC July 1997 - December 1997
MetaSolv Software February 1996 - July 1997
Austin Software Foundry, Inc. 1990 - 1996
Education
The University of Texas at Austin - Red McCombs School of Business 1989 — 1991
University of Michigan 1985 — 1989
B.A., Economics and Psychology
Intel Security August 2010 - Present
Advanced Business Calls April 2007 - February 2009
Advanced Data Spectrum / Advanced Business Calls 2007 - February 2009
Sage Telecom 2000 - 2007
Sage Telelcom 2000 - 2007
Charter Communications 1995 - 2000
Skills
Call Center, Customer Satisfaction, Workforce Management, Customer Experience, Customer Retention, Call Centers, Vendor Management, Contact Centers, Leadership, Telecommunications, Outsourcing, Management, Process Improvement, Forecasting, Training, Technical Support, Business Development, Program Management, Quality Assurance, Change Management, Account Management, Team Leadership
Education
Oklahoma State University 1966 — 1968
Capital One December 2014 - Present
Conceptual Performance (Electric Supercar) September 2011 - Present
General Motors April 2013 - May 2014
Amdocs December 2012 - April 2013
Epsilon February 2011 - September 2011
Sage Telecom April 2008 - January 2011
Cast Iron July 2007 - April 2008
WendelWorks Consulting and Training November 1999 - June 2007
Texas Instruments 1992 - 1999
Skills
Software Development, Application Development, Troubleshooting, Deployment, Architecture, Documentation, SDLC, C#, Cloud Computing, .NET, Visio, JavaScript, XML, ASP.NET, Agile, HTML, ITIL, MS Project, Perl, Java, SQL, Disaster Recovery, SharePoint, Program Management, Strategic Planning, Enterprise Architecture, Vendor Management, Linux, Unix, Team Building, Process Engineering, Business Analysis, Mentoring, SaaS, Requirements Analysis, Testing, Product Development, Databases, SQL Server, Windows, MySQL, PHP, Software Documentation, Agile Methodologies, Microsoft SQL Server, Integration, IT Strategy, Scrum, SOA, Oracle
Education
Dale Carnegie
Leadership Training for Managers
Southern Methodist University
eCommerce Professional, eCommerce
Southern Methodist University
Bachelor of Science, Mechanical Engineering
Fresenius Medical Care July 2014 - Present
FleetPride May 2013 - May 2014
FleetPride October 2011 - May 2013
Pantheon Tile April 2011 - July 2011
Bearingpoint June 2006 - August 2009
Sage Telecom September 2002 - November 2006
Skills
Accounting, Analysis, Economics, Finance, Financial Analysis, Forecasting, Management, Pricing, Financial Reporting, Inventory Management, Process Improvement
Education
Texas A&M University-Commerce 1999 — 2002
Ed.D.
Southeastern Oklahoma State University 1997 — 1999
MBA
University of Louisiana at Monroe 1994 — 1997
BBA, Economics
Aperia Solutions, Inc. April 2012 - Present
NEC Corporation of America December 2008 - March 2012
Sage Telecom October 2003 - September 2008
Separate Account Solutions September 2000 - December 2003
Igneite January 2003 - September 2003
Verio, Inc. February 1997 - August 2000
PageNet July 1995 - February 1997
Sprint June 1990 - June 1995
Andersen Consulting January 1986 - June 1990
Education
University of Illinois at Urbana-Champaign 1981 — 1985
BS, Computer Science
Credit Solutions November 2007 - Present
Sage Telecom May 2006 - November 2007
Education
The University of Texas at Dallas 2002 — 2006
Berry Appleman & Leiden LLP August 2011 - Present
Fragomen, Del Rey, Bernsen & Loewy September 2010 - August 2011
Gibney, Anthony & Flaherty, LLP July 2009 - September 2010
Winstead PC July 2007 - June 2009
Jenkens & Gilchrist 2006 - 2006
Sage Telecom April 2002 - August 2004
Logical Information Systems, Inc. December 1996 - March 2002
Skills
Immigration Law, H-1B, Legal Writing, Legal Research, L-1, Labor Certification, Immigration Issues, Visas, Naturalization, Employment Law, Legal Assistance
Education
Southern Methodist University Dedman School of Law 2004 — 2007
Doctor of Law (JD), Law
The University of Texas at Dallas 2002 — 2004
BA, Law and Business
Verizon 2006 - Present
Sage Telecom 2005 - 2006
Javelin Direct 2003 - 2005
Rapp Collins Worldwide Advertising Agency 2000 - 2004
Rapp Collins Worldwide Dallas 2000 - 2003
JRS Advertising 1997 - 1999
Skills
Segmentation, Product Marketing, Marketing Strategy, Direct Marketing, Account Management, Competitive Analysis, Digital Marketing, Integrated Marketing, Email Marketing, Marketing Communications, Vendor Management, Strategic Planning, Marketing, Online Advertising, Multi-channel Marketing, CRM, Mobile Marketing, Strategic Partnerships
Education
St. Mary's University
Sage Telecom 2013 - 2014
Time Warner Cable (TMNG Global Consulting) 2009 - 2011
Verizon 2005 - 2007
Verizon 2004 - 2005
Verizon 1999 - 2004
Verizon 2002 - 2002
Verizon 1998 - 1999
Verizon 1996 - 1998
Verizon 1994 - 1996
Skills
Vendor Management, Telecommunications, Call Centers, Management, Cross-functional Team..., Outsourcing, Sales Management, Wireless, Customer Service, Customer Retention, Product Marketing, Marketing Management, Customer Experience, Program Management, Marketing Communications, Project Delivery, Leadership Development, International Project..., Dedication to..., Bilingual-English/Spanis...
Education
Verizon Management Development Program 1988 — 1989
Texas Tech University 1985 — 1987
Masters of Business Administration, Management/Marketing
The University of Texas at Austin 1978 — 1980
B.A., English/Spanish
American Restoration, Inc March 2008 - Present
Sage Telecom February 2003 - October 2007
Independent Consulting January 2001 - February 2003
Allegiance Telecom May 1999 - December 2000
Fidelity Investments 1994 - 1999
Sprint May 1984 - May 1994
Skills
Telecommunications, Efficiencies, Customer Service, Budgeting, Customer Experience, Operations Management, Purchasing, Process Improvement, Vendor Management, Change Management, Sales Management, Workforce Management
Education
Jacksonville State University 1967 — 1971
BS, Business Administration
Bank of America September 2008 - Present
Sage Telecom March 2005 - August 2008
Office Max October 1997 - February 2005
Skills
Business Analysis, Requirements Gathering, Cross-functional Team..., Project Management, Change Management, Analysis, Management, Systems Analysis, Business Process Mapping, Process Improvement, SDLC, Vendor Management, Visio, Banking, Mortgage Lending, Requirements Analysis, Risk Management, SharePoint
Education
Stephen F. Austin State University 1989 — 1993
M+W Group June 2015 - Present
M+W Group January 2014 - Present
Goodman Networks September 2009 - January 2014
MW Group 2014 - 2014
Metro PCS January 2008 - September 2009
Sage Telecom 2002 - 2007
MCI WorldCom 2000 - 2002
Skills
Process Improvement, ERP, Oracle, Project Management, Oracle Discoverer, Accounts Payable, Purchasing, General Ledger, Order Management, Vendor Management, Integration, Telecommunications, Business Analysis, Project Planning, Business Process, Program Management, Requirements Analysis, Cross-functional Team..., Visio, SDLC, Software Documentation
Education
Langston University 1995 — 2000
Atrion Corporation September 2007 - Present
Sage Telecom 2004 - 2007
Skills
Tax, Financial Reporting, Auditing, Accounting, Payroll, Sarbanes-Oxley Act, Corporate Tax
Education
The University of Texas at Dallas 1994 — 1999
Bachelors of Science, Accounting
Telscape Communications, Inc DBA Sage Telecom November 2012 - Present
MetroPCS November 2010 - November 2012
Sage Telecom April 2008 - November 2010
Sage Telecom January 2005 - April 2008
Skills
Auditing, Invoicing, Accruals, Journal Entries, Accounting, Finance, Account Reconciliation, Analysis, Financial Analysis, Software Documentation, Team Leadership, Financial Reporting, Forecasting
Education
Texas Tech University - Rawls College of Business 1993 — 1997
Tyler Junior College 1991 — 1993
Interactions 2007 - 2008
Sage Telecom 1997 - 2007
TMNG Global August 1993 - December 2004
TeleStrategies 1993 - 2004
The Management Network Group 1993 - 2004
TMNG 1993 - 2004
Excel Communications, Inc. June 1995 - August 1997
SPRINT TELECOMMUNICATIONS 1986 - 1993
sprint 1984 - 1993
Sprint 1980 - 1993
Education
Louisiana State University 1968 — 1970
BS
South Plainfield High School
Towers Watson's OneExchange September 2013 - Present
Towers Watson's OneExchange April 2010 - October 2013
Towers Watson's OneExchange May 2007 - April 2010
Sage Telecom 2004 - 2007
Aegon 2000 - 2004
Bank of America 1997 - 2000
Skills
Leadership, Sales, Call Centers, Training, Account Management, Insurance, Team Building, Health Insurance, Customer Service, Customer Retention, Call Center, Process Improvement, Employee Benefits, Customer Satisfaction, Medicare, Management, Sales Management, Benefits Administration, Salesforce.com, Marketing Strategy, Customer Experience, Human Resources, Recruiting, Strategic Planning, CRM, Start-ups
Education
Texas State University 1991 — 1996
BA, Speech Communications
CVS Health January 2012 - Present
CVS Health April 2008 - January 2012
CVS Health January 2007 - April 2008
CVS Health August 2000 - January 2007
Sage Telecom April 1999 - July 2000
Software Architects, Inc July 1998 - April 1999
Skills
Pharmacy Benefit..., Managed Care, Pharmacy, Medicaid, Medicare Part D, Medicare, Pharmaceutical Industry, Healthcare, HIPAA, SDLC, Team Building, Business Process, Program Management, Process Improvement, Troubleshooting, Analysis, Project Management, Software Documentation, Data Analysis, Business Analysis, Integration, Business Requirements, Visio, Strategy, Healthcare Information..., Cross-functional Team..., Management, Quality Assurance, Business Process..., Requirements Gathering, Requirements Analysis, Business Intelligence, Health Policy, Project Portfolio...
Education
The University of Texas at Dallas 1992 — 1996
Bachelor's degree, Managment Information System
Ambit Energy March 2010 - Present
Travelmaster February 2009 - February 2010
Quickoffice October 2008 - December 2008
Sage Telecom July 2002 - September 2008
CompUSA 2000 - 2002
Skills
Quality Assurance, SDLC, Testing, SQL, Manual Testing, User Acceptance Testing, Software Quality..., Regression Testing, Agile Methodologies, System Testing, Requirements Analysis, Quality Center, Databases, Visio, Process Improvement
Education
The University of Texas at Dallas 1998 — 2004
Bachelor's, Business
Clyde High School 1995 — 1998
W.J. Bradley Mortgage Capital, LLC November 2012 - January 2015
PetroSkills February 2008 - April 2012
Countrywide Home Loans January 2006 - January 2008
Collin County Government July 2004 - January 2006
Sage Telecom June 2002 - July 2004
Oklahoma State University College of Osteopathic Medicine December 2001 - June 2002
Skills
Benefits Administration, Employee Relations, Performance Management, Onboarding, HRIS, Employee Benefits, Recruiting, Human Resources, Organizational..., Payroll, Employee Engagement, Personnel Management, Management, Applicant Tracking..., HR Policies, Talent Management, Leadership
Education
Oklahoma State University 1997 — 2001
Bachelor's Degree, Business Administration Management - Human Resources
Aerotek / Caremark Specialty Pharmacy – Contract October 2010 - November 2010
Kelly Services – Contract to Permanent with Wellpoint NextRx / Express Scripts July 2006 - May 2010
Educare October 2005 - July 2006
TODAY’S STAFFING / AEGON DIRECT MARKETING June 2005 - November 2005
Sage Telecom November 2002 - March 2005
Skills
Health Insurance, Microsoft Office, Healthcare, Business Analysis, Visio, Pharmacy Benefit..., Medicare, Medicare Part D, Process Improvement, SDLC, Managed Care, Vendor Management, Strategic Planning, Insurance, Provider Relations, Call Center, Call Centers
Education
El Centro College 2011 — 2014
Associate in Applied Science (AAS), Business Office Systems and Support Executive Assistant Associate
Sage Telecom March 2006 - February 2010
Skills
Call Center, Coaching, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Leadership, Microsoft Office, Quality Assurance, Team Leadership, Telecommunications, Time Management, Training, Troubleshooting, Vendor Management
Education
The University of Texas at Dallas 2005 — 2009
BA, Psychology
Collin County Community College 2005 — 2006
Associate, Associate of Science
St. James school of medicine
Doctor of Medicine (MD)
CenturyLink January 2013 - Present
Sage Telecom October 2004 - 2010
BroadLink Communications, Inc. February 2003 - October 2004
Skills
Call Centers, Team Building, Customer Service, Telecommunications, Customer Retention, Training, Coaching, Customer Satisfaction, Team Leadership, Leadership, Account Management, Vendor Management, Customer Experience, Management, Salesforce.com
Education
Kent State University at Trumbull
Associate’s Degree, Medical Radiologic Technology/Science - Radiation Therapist
Sage Telecom April 2000 - Present
Skills
Microsoft SQL Server, SSRS, Analysis Services, MS Reporting Services, T-SQL Stored Procedures, Business Intelligence..., Great Plains Software, Financial Reporting, Ad Hoc Reporting, Report Development, Business Intelligence, T-SQL, Databases, Vendor Management, Visual Studio, Business Analysis, Process Improvement, Telecommunications, Microsoft Dynamics GP, SQL, Oracle SQL Developer, Visio, Software Documentation, Testing
Education
University of North Texas 2005 — 2007
B. of Education, Advanced Technology
Collin County Community College 2004 — 2005
AAS, Computer Information Systems
Everyware Global, Inc. June 2015 - Present
FTI Consulting 2009 - Present
Damovo September 2013 - March 2015
Innovative Communications October 2010 - August 2013
Sage Telecom 2007 - June 2012
DLN, LLC 2009 - 2012
Pacific Crossing 2002 - 2009
CXO, L.L.C. January 2001 - December 2008
Headway Workforce Solutions 2003 - 2008
Wine.com 2005 - 2006
Skills
Mergers, Business Strategy, Strategic Planning, Telecommunications, Strategy Development, Restructuring, Change Management, Due Diligence, Acquisition Integration, Business Planning, Data Center, Corporate Governance, Bankruptcy, Joint Ventures, VoIP, Cloud Computing, Reorganization, Wireless, Strategy, Mergers & Acquisitions, Strategic Partnerships, Start-ups, Executive Management, Cultural Awareness, Modern Standard Arabic, Corporate Finance, Anger Management, Counterintelligence, Corporate Actions, Weapons of Mass..., Bulldozer
Education
Cornell University 1974 — 1982
Ph.D., M.S., B.S., Applied & Engineering Physics, Electrical Engineering
Sally Beauty October 2014 - Present
Sally Beauty Company February 2012 - Present
Cards Direct February 2010 - September 2014
Sally Beauty Company November 2007 - February 2010
Countrywide June 2001 - November 2007
Sage Telecom June 2000 - May 2001
Saxon Publishers May 1997 - May 2000
Skills
SSIS, ETL, SSRS, Business Intelligence, Microsoft SQL Server, SDLC, DTS, Databases, SQL, T-SQL, Data Warehousing, TFS, Database Design, SQL Tuning, Data Modeling, Analysis Services, Database Administration, Performance Tuning, High Availability, Disaster Recovery, SQL Server Management..., MS Reporting Services, T-SQL Stored Procedures
Education
University of Oklahoma 1993 — 2000
Bachelor of Business Administration (B.B.A.), Management Information Systems
University of Oklahoma 1993 — 2000
Bachelor of Arts (B.A.), Psychology
Daseke Inc. 2008 - Present
East Teak Fine Hardwoods Inc. 2006 - Present
Liquid Motors Inc. 2005 - Present
Sage Telecom 1998 - 2003
Walden Residential Properties 1998 - 2000
Walden Residential Properties 1974 - 1998
Education
Harvard Business School Presidents Leadership Program 2009 — 2009
Certified Public Accountant
University of Chicago
M.B.A.
DePauw University
B.A., Economics
Jayweather Management, Inc. February 2006 - Present
Credit Solutions April 2005 - February 2009
Sage Telecom September 2001 - March 2005
United Healthcare November 1999 - February 2001
Education
The University of Texas at Dallas 2008 — 2009
Bachelors, Biology, Business Administration, Accounting & Finance
Collin County Community College 2004 — 2009
Associates, Arts, Science, Mathematics
Math and Reading center February 2010 - Present
Nationstar Mortgage August 2008 - January 2010
AT&T Mobility 2008 - 2008
ETCC 2008 - 2008
TEKsystems 2006 - 2008
Cingular 2006 - 2007
Sage Telecom 2005 - 2006
SBC DSL 2004 - 2005
National Systems 2002 - 2002
JCPenney 1998 - 1999
Education
Birla Institute of Technology
Securus Technologies May 2013 - Present
Presence Inc October 1998 - December 2012
Sage Telecom February 2002 - November 2005
US ONE Communications April 1994 - April 1998
LDDS WorldCom March 1990 - April 1994
Skills
Financial Analysis, Telecommunications, Wireless, Strategic Partnerships, Vendor Management, VoIP, IP, Forecasting, Start-ups
Education
Rice University 1970 — 1974
Physics / Fine Arts
Source, Inc November 2008 - March 2010
G. Komen July 2007 - November 2008
Chase Paymentech Solutions June 2006 - July 2007
Wireless/USA Mobility June 2004 - June 2006
Sage Telecom August 2003 - December 2003
Value Options May 2002 - February 2003
CompUSA February 2001 - June 2001
Skills
Call Center, Customer Service
Education
Brookhaven Community College 2010 — 2010
English, Child Development
R.L. Turner High School
Vanderbilt University March 2014 - Present
PNMR Resources October 2013 - January 2014
JCPenney March 2012 - April 2013
University of Texas at Dallas January 2012 - July 2012
Bank of America April 2011 - September 2011
JCPenney September 2010 - March 2011
JC Penney October 2005 - July 2009
JC Penney February 2003 - January 2005
Sage Telecom February 2002 - February 2003
JC Penney February 1996 - January 2002
Skills
Data Conversion, Benefits Administration, Requirements Gathering, Databases, Requirements Analysis, Software Documentation, PeopleTools, COBOL, PeopleSoft, SQL, ERP
Education
Tennessee Technological University
BS, Computer Science
Richland Community College 2010 — 2010
Healthcare Informatics IT Support
DynCorp International September 2013 - Present
Huawei Device USA, Inc. May 2012 - January 2013
Carlson Companies December 2007 - May 2012
Sage Telecom March 2006 - December 2007
Thomson Reuters September 2004 - January 2006
Skills
Accounting, Tax, General Ledger, Auditing, Financial Reporting, Account Reconciliation, Microsoft Excel
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (BS), Accounting
McKesson June 2008 - June 2015
Primerica March 2011 - August 2011
Kforce Inc February 2008 - June 2008
Centaurus Property Management October 2007 - January 2008
Best Jets January 2006 - October 2007
Terminix Pest Control June 2004 - January 2006
Indigo Holdings, LLC August 2002 - May 2004
Sage Telecom January 2001 - July 2002
Skills
Internal Audit, Social Networking, Data Analysis, Customer Service, Microsoft Excel, Leadership, Team Building, Troubleshooting, Foreign Languages, Process Improvement, Healthcare, Management, Account Reconciliation, Bank Reconciliation, Corporate Credit, General Ledger, Credit Cards, SAP, Financial Analysis, JD Edwards, WebEx, PeopleSoft, Salesforce.com, Dispute Resolution, Training, Policy Compliance, Expense Reports
Education
Brigham Young University 1998 — 2000
Collin County Community College 1997 — 1998
transferred, Music Performance, General, 3.9
Unemployed Sr. Technical WriterTrintechFebruary 2010 - February 2015
ARGO 2008 - 2010
lending.com March 2007 - March 2008
Sage Telecom June 2006 - February 2007
Pepsico December 2004 - June 2006
Verizon April 2004 - December 2004
EFW August 2003 - April 2004
TXU Energy June 2001 - March 2003
Verizon Online March 2001 - June 2001
AB Watley November 1999 - March 2001
Skills
Software Documentation, XML, Agile Methodologies, Visio, SharePoint, Technical Writing, Technical Documentation, FrameMaker, Technical Communication, Online Help, Waterfall, MadCap Flare, Madcap Flare suite, Madcap Mimic, Madcap Capture, XBRL, Scientific Writing, RoboHelp, Webhelp, Process Improvement, Testing, Enterprise Software, HTML, SQL, Management, Quality Assurance, Content Management
Education
The University of Texas at Austin 1989 — 1993
Bachelor's degree program in Chemistry, Chemistry
The University of Texas at Austin 1989 — 1993
Chemistry
Sage Telecom July 2002 - January 2010
Education
Collin County Community College 2000 — 2002
Buisiness
Cabela's March 2011 - March 2014
United American Insurance March 2007 - March 2010
Sage Telecom August 2003 - February 2007
Mad Science of Dallas July 1999 - June 2003
Solutioneering Incorporated December 1995 - July 1998
The Container Store 1986 - 1995
Skills
Management, Leadership, Customer Service, Team Building, Marketing, Event Management, Program Management, Budgets, Change Management, Entrepreneurship
Education
Austin College 1985 — 1987
Business Management
Richland Community College
Main Street America May 2014 - November 2014
US Signs March 2013 - May 2014
Madagascar Oil 2010 - March 2013
vcfo 2010 - 2012
APOCELL, INC 2009 - 2010
EVANS CHAFFEE CONSTRUCTION GROUP, INC 2008 - 2009
Sage Telecom 2000 - 2006
International Risk Management 1998 - 1999
Cinemark USA, Inc. 1987 - 1998
Skills
Financial Reporting, General Ledger, Internal Controls, Project Management, Accounting, QuickBooks, Payroll, Auditing, Budgets, Accounts Payable, Accounts Receivable, Account Reconciliation, Finance
Education
Texas A&M University-Corpus Christi
BBA, Accounting
The University of Texas at Dallas
MBA, Accounting
Manditory Editing February 2009 - Present
T-Mobile June 2006 - May 2008
Sage Telecom March 2003 - June 2006
Education
Baylor University - Hankamer School of Business 1993 — 1997
Bachelor's degree, Computer Information Systems
Alkali Benefits & HR Solutions April 2010 - Present
Sage Telecom July 2002 - January 2010
Eckerd Drug August 2001 - May 2002
Skills
Call Center, Customer Service, Excel, Customer Satisfaction, Microsoft Office, Customer Relations, Word, Windows, Team Building, HTML, Telecommunications, Retail, Performance Management, PowerPoint, Quality Assurance, Outlook, Leadership Development, Mentoring, Billing, Coaching
Education
Collin County Community College
AT&T 2011 - 2012
Bank of America 2009 - 2011
Bank of America 2008 - 2011
Sage Telecom 2006 - 2008
Sage Telecom 2005 - 2007
Domino's Pizza 2002 - 2005
Harris CapRock Communications 2000 - 2002
Domino's Pizza 1994 - 2000
Flagship Technology 1992 - 1994
Skills
Speed Reading
Education
University of North Texas 1986 — 1990
History & Education
Young Living Essential Oils July 2012 - December 2013
Accutrack Services January 2013 - August 2013
AT&T Mobility May 2003 - February 2012
Sage Telecom February 2002 - May 2003
LTD Direct Marketing June 1997 - February 2002
West Teleservices July 1996 - June 1998
Skills
Customer Service, Sales, Sales Management, Call Center, Customer Satisfaction, Account Management, Team Building, Customer Retention, Coaching, Marketing, Retail, Microsoft Excel, Strategic Planning, Microsoft Office, Outlook, Team Leadership, Telecommunications, Negotiation, Training, Direct Sales, Leadership, Call Centers
Education
New Mexico State University 2013 — 2015
Anthropology
Anamarc College-El Paso 2012 — 2013
Medical Insurance Coding Specialist/Coder
University Of Phoenix-Online Campus 2008 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Mount Union College 1990 — 1990
Music Teacher Education
Palm Beach Community College 1989 — 1990
Music Teacher Education
Glades Central High School 1985 — 1989
Diploma
SAge telecom March 1995 - October 2012
Walmart July 1994 - March 1995
Skills
Call Centers, Telecommunications, Troubleshooting, Technical Support, Customer Experience, Customer Retention, Process Improvement, Customer Service, Team Leadership, Visio, Outlook
Education
Richland Community College 2013 — 2014
Medical Office Management/Administration
Collin County Community College 2002 — 2003
Medical Office Assistant/Specialist
Anthony Travel, Inc. June 2014 - Present
Anthony Travel, Inc. February 2012 - June 2014
ALLSMART Energy, LLC June 2011 - February 2012
Target March 2010 - May 2011
Sage Telecom May 2005 - March 2010
Blockbuster June 2000 - April 2005
Skills
Customer Service, Tourism, Travel Management, Hospitality, Business Travel, Travel Planning, Outlook, Microsoft Office, Social Media, Telephone Skills, Microsoft Excel, Sales, Teamwork, PowerPoint, Microsoft Word, Hotels, Shipping, Packaging, Account Management
Education
Collin County Community College 2010 — 2012
Business
Torchmark Corporation January 2010 - Present
Securus Technologies July 2007 - January 2010
Sage Telecom November 2001 - August 2006
Skills
Data Analysis, SQL, Microsoft Office, Microsoft SQL Server, Analysis
Education
Collin County Community College 1997 — 2001
Pottsboro High School 1986 — 1989