SALLIE MAE Servicing Corporation
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SALLIE MAE Servicing Corporation Employees
Comcast June 2008 - June 2013
Conseco Services LLC November 2006 - July 2007
Conseco Senior Health Insurance Company April 2005 - November 2006
Verizon January 2004 - December 2004
Sallie Mae Servicing Corporation March 2003 - February 2004
Reflections Rejuvenation Spa March 2001 - March 2003
First National Bank & Trust September 2000 - March 2001
TwinStat November 1998 - March 2001
Skills
Cable Modems, Call Center, Broadband, PRI, Telephony, Telecommunications, Escalation, Provisioning, T1, Cabling, Troubleshooting, Avaya, Call Centers
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Ivy Tech Community College-Kokomo 2007 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Booz Allen Hamilton September 2014 - Present
Lockheed Martin MS2 January 2005 - August 2012
Raytheon Network Centric Systems September 1998 - October 2004
SALLIE MAE Servicing Corporation September 1995 - August 1998
83rd Fighter Weapons Squadron/Air Combat Command, United States Air Force April 1993 - January 1995
46 Test Wing/Air Force Materiel Command, United States Air Force April 1989 - April 1993
Skills
Testing, Telelogic DOORS, Matlab, Microsoft Word, Microsoft Excel, Unix, Windows, Data Analysis, Requirements Management, Data Reduction, Aegis Tactical Console..., Aegis Tactical Console..., Software Testing..., WORKBENCH (Data..., Mercury (Data Analysis..., Wrap-Around Simulation..., Microsoft PowerPoint, Microsoft Office 2011, Requirements..., Bilingual, Systems Engineering..., Linux, Adobe FrameMaker, Data Entry, MathCAD, Windows XP Pro, Windows Vista, Mac OS, Desktop Computer..., Microsoft Office
Education
University of Puerto Rico-Mayaguez 1982 — 1988
Bachelor of Science (B.S.), Eletrical Engineering
PACE Academy (Dr. J. F. Pollack Academic Center for Excellence) July 2013 - Present
Coaching 101 2014 - 2014
Coaching 101 2014 - 2014
Chandler Park Academy July 2007 - December 2012
Chandler Park Academy July 2004 - June 2007
Killeen ISD, Rancier Middle School July 2000 - June 2002
Sallie Mae Servicing Corporation September 1992 - July 2000
Skills
Educational Leadership, K-12, Curriculum Design, Curriculum Development, Student Discipline, Classroom Management, Teacher Training, Professional Learning..., Special Education, RTI, Teacher Evaluation, Education Reform, Lesson Planning, Classroom, Instructional Design, Literacy, Training, Staff Development
Education
Saginaw Valley State University 2003 — 2009
Masters, Educational Leadership
Southwest Texas State University 2000 — 2002
Marygrove College 1988 — 1992
Bachelor of Arts (BA), Business Administration and Management, General
Michigan Administrator CertificationSaginaw Valley State University
U.S. Department of Veterans Affairs December 2014 - Present
Jeff Gruwell Consulting August 2010 - Present
Campus Partners July 2008 - August 2010
Campus Partners June 2007 - June 2008
Campus Partners May 2006 - May 2007
Sallie Mae Servicing Corporation July 1993 - May 2006
Sallie Mae Servicing Corporation May 2000 - March 2003
Sallie Mae Servicing Corporation October 1997 - May 2000
Sallie Mae Servicing Corporation April 1996 - October 1997
Panama City Beach Police Department April 1990 - July 1996
Skills
Operations Management, Loan Origination, Customer Service, Loan Servicing, Student Loans, Credit Analysis, Auditing, Market Research, Underwriting, Credit Scoring, Budgets, Strategic Planning, Management, Leadership, Process Improvement, Analysis, Call Centers, Training, Quality Assurance, Software Documentation, Finance, Project Management, Credit, Loans, Business Analysis, Vendor Management, Risk Management, Executive Management, Recruiting, Team Building, Financial Services, Change Management, Business Process..., Portfolio Management, Access, Insurance
Education
University of North Carolina at Greensboro 2011 — 2013
Bachelor of Science, Business Administration
Gulf Coast Community College
Computer Science and Accounting
Genesis Business Systems July 2014 - Present
ManTech International, Inc November 1999 - Present
ManTech November 1999 - July 2014
ManTech 1999 - 2013
ManTech International November 1999 - April 2001
Sallie Mae May 1990 - November 1999
Sallie Mae Servicing Corporation May 1990 - November 1999
ZIP cleaners September 1984 - May 1990
Skills
Microsoft Office, Windows, Security Clearance, Notary Public, Purchasing, PowerPoint, Human Resources
Education
Bellevue University 2008 — 2009
Bachelor of Science (BS), Human Resources Management and Services
Central Texas College 2000 — 2006
Associates of Applied Science Degree, Information Technology
GoSolutions, Inc. March 2003 - Present
Accenture January 1998 - January 2003
Sallie Mae Servicing Corporation May 1989 - December 1997
Education
University of Houston 2007 — 2012
OD, Optometry
Florida State University 1996 — 1998
MBA, Business Administration
The University of Kansas 1987 — 1990
BS, Business Administration & Economics
Sterling College 1985 — 1986
Pre-Optometry
Sallie Mae Servicing Corporation January 2010 - Present
Sallie Mae Inc. January 2009 - Present
Sallie Mae Inc January 2009 - Present
Sallie Mae January 2009 - Present
Sallie Mae April 2010 - December 2010
Credit Specialty Team January 2009 - April 2010
Honda Financial Services October 2008 - January 2009
Business Lending)/ (Collections) March 2008 - October 2008
JPMorgan Chase February 2006 - March 2008
MBNA / Bank of America February 2006 - October 2006
Education
Widener University 1995 — 2000
BA, Criminal Justice
Widener University
Bachelor of Arts, Criminal Justice
Delaware County Community College
Associate of Science Degree, Administration of Justice
Delaware County Municipal Police Academy
Strategy and Management Services, Inc. (SAMS) July 2014 - Present
ENSCO, Inc. April 2008 - July 2014
Binary Group, Inc. June 2007 - March 2008
Booz Allen Hamilton November 2005 - June 2007
ENSCO, Inc. June 1999 - November 2005
TAC Worldwide 1998 - 1999
Sallie Mae Servicing Corporation May 1995 - August 1998
Skills
Technical Recruiting, Applicant Tracking..., College Recruiting, Employee Relations, Recruiting, Internet Recruiting, Sourcing, Talent Acquisition, Benefits Negotiation, Program Management, Onboarding, Executive Search, Process Improvement, DoD, Performance Management, Human Resources, Interviews, Talent Management, Temporary Placement, HRIS, Leadership, Screening
Education
The Sourcing Institute 2013 — 2013
Professional and Specialist Certifications, Recruitment and Sourcing
Clarion University of Pennsylvania
Bachelor of Science, Communications
Sallie Mae Servicing Corporation January 2010 - Present
Sallie Mae January 2008 - December 2009
Sallie Mae 1994 - December 2005
Sallie Mae 1986 - 1994
Marquette University 1979 - 1985
Skills
Software Project..., IDMS, SDLC, Visio, Vendor Management, Loan Servicing, Requirements Gathering
Education
Cardinal Stritch University
Marquette University
University of Eau Claire
Music Therapy
Stormont-Vail HealthCare November 2011 - Present
Atria Senior Living Group July 2011 - November 2011
DECO Tool Supply Company November 2006 - December 2009
Kinedyne Corporation May 2001 - November 2006
Sallie Mae Servicing June 1998 - January 2001
Sallie Mae Servicing Corporation June 1997 - June 1998
Sallie Mae Servicing Corporation September 1995 - June 1997
Skills
Customer Service, Process Improvement, Healthcare, Microsoft Office, Analysis, Operations Management, Inventory Management, Purchasing, Management, Leadership, Team Building, Invoicing
Education
Highland Community College 2010 — 2011
LPN, Health Care
Highland technical Center 2010 — 2011
LPN
Johnson County Community College 1996 — 2008
Interior Design & Marketing/Management
Kansas University / Lawrence Kansas 1997 — 1997
Interior Design
Calhoun Community College 1994 — 1994
Graphic Design
IBM August 2011 - Present
IBM Cognos October 2007 - November 2011
Key Education Resources June 2006 - July 2007
Key Education Resources April 2005 - June 2006
Key Education Resources September 2003 - April 2005
Key Education Resources May 1999 - September 2003
Key Education Resources July 1998 - May 1999
Sallie Mae Servicing Corporation March 1997 - July 1998
Sallie Mae August 1995 - March 1997
Factual Data April 1994 - June 1995
Skills
Coaching, Business Analytics, Business Intelligence, Business Intelligence..., Solution Selling, Business Planning, Enterprise Software, Requirements Gathering, Team Management, Business Development, Competitive Analysis, Customer Retention, Product Management, Sales Operations, Sales Management, Leadership, Sales Enablement, Software Industry, Business Analysis, Training, Cloud Computing, CRM, Sales Presentations, Banking, Management, Marketing, Sales, Analytics, SaaS
Education
Syracuse University 1988 — 1992
Economics
Department of Education/Federal Student Aid September 2003 - Present
US Department of e January 2003 - Present
US Department of Education September 2003 - November 2014
Sallie Mae Servicing Corporation January 1994 - January 2003
May Department Stores November 1983 - August 1994
May Department Stores Company January 1983 - January 1994
Denver Regional Council of Governments January 1980 - January 1983
Shelby County Government January 1979 - January 1980
Skills
Quality Assurance, Cross-functional Team..., SDLC, Management, Integration, Change Management, Requirements Analysis, ITIL, Project Management, Business Process, Business Analysis, Training, Business Intelligence, Disaster Recovery, PMP, Process Improvement, Leadership, IT Strategy, Risk Management, Business Process..., Strategy, IT Management, Budgets, Vendor Management, Governance, Enterprise Architecture, Management Consulting, PMO, Software Project...
Education
Southeast Missouri State University 1976 — 1979
Bachelor of Science, Computer Science; BS/CS