Experience
ARGO  November 2014 - Present
JP Morgan Chase  June 2005 - September 2014
Sam Pack's Five Star Ford   August 2001 - January 2005
ENNIS FORD MERCURY   February 2000 - August 2001

Skills
Agile Methodologies, Scrum, Agile Project Management, SDLC, Software Project..., SOA, Web Services, Requirements Analysis, Software Development, Requirements Gathering, Clean Code, Test Driven Development, Hibernate, Enterprise Architecture, UML, Oracle, TFS, SQL, .NET, Unix Shell Scripting, Visual Studio, JavaScript, HTML, ASP.NET

Education
University of North Texas   1999 — 2005
Bachelor of Science in Computer Applications, Mathematics and Computer Science, 3.6

Tarrant County College   1998 — 2001
Associates in Applied Science – Web Development, Computer Programming, Specific Applications, 3.8

Tarrant County College   1998 — 2001
Associates in Applied Science – Information Management & Application Development, Computer Science, 3.8

Experience
UTD  August 2012 - Present
Apothecure, Inc   January 2007 - January 2010
Sam Pack’s Five Star Ford  January 2005 - January 2006
United States Marine Corps  January 2000 - January 2004

Skills
HTML, Windows, C++, Java, C, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, English, Inventory Control, Shipping, Time Management, Distribution Center..., Databases, Team Leadership, Troubleshooting

Education
The University of Texas at Dallas   2012 — 2014
B.S, Software Engineering; Software Engineering

Collin College   2010 — 2012
A.S, Computer Science; Computer Science

Experience
Sam Pack's Five Star Ford   July 2013 - Present
JC Tax Solutions   January 2013 - Present
Reliant Energy/ Power Mark Resources   April 2013 - July 2013
Toyota Of Lewisville  March 2007 - January 2013
Command Management Services   February 2006 - May 2011
United States Marine Corps  November 1998 - February 2006

Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Recruiting, Accounts Receivable, Income Tax, Small Business Tax, Marketing Strategy, Sales Operations, Dimensions of...

Education
Brookhaven Community College   2010 — 2012
Associate of Science (AS)

North Lake College   2009 — 2010
Associate of Science (AS)

Experience
McGladrey  October 2014 - Present
McGladrey  January 2014 - October 2014
Herbalife  May 2013 - September 2014
Sam Pack's Five Star Ford   April 2012 - July 2012
Dallas Convention & Visitors Bureau  January 2011 - April 2011

Skills
PowerPoint, Hospitality, Sports, Sports Marketing, Event Planning, Marketing, Fundraising, Public Relations, Social Media, Customer Service, Event Management, Public Speaking, Sales Management, Sales, Budget, Microsoft Word, Microsoft Office, Advertising, Account Management, Team Building

Education
Marshall University
Bachelor of Arts, Sports Management and Marketing

Experience
Sam Packs Five Star Ford Carrollton   May 2013 - Present
Sam Pack's Five Star Ford   January 2005 - April 2013
Grand Prairie Ford  August 2010 - April 2011
Westway Ford  June 2007 - August 2010
LLano Estacado Winery  January 2003 - December 2004

Skills
Automotive, Vehicles, Automobile, Dealers, Automotive Aftermarket, Profit, Customer Satisfaction, Customer Retention, Parts, Sales Process, Forecasting, Fleet Management, Sales Management, Pricing, Negotiation, Sales, Purchasing, Sales Operations, Team Building, Business Planning, Inventory Management, Finance, Direct Sales, Selling, Warranty, Dealer Management, Operations Management, Income Statement, Retail, Account Management, Cold Calling, New Business Development, Key Account Management, Powertrain, Competitive Analysis, P&L Management, P&L, Customer Service, B2B, Team Leadership

Education
Texas Tech University   2002 — 2004
Mechanical Engineering

Texas A&M University   1999 — 2001
Mechanical Engineering

Cleburne high school   1995 — 1999

Experience
Gateway Mortgage Group  March 2014 - Present
Sam Pack's Five Star Ford   1983 - December 2011

Skills
Strategic Planning, Real Estate, Customer Service, Insurance, Credit Analysis, Account Management, Sales Operations, Loans, Retail, Customer Satisfaction, Coaching, FHA, Mortgage Lending, Event Planning, Banking, Negotiation, Mortgage Banking, Finance, Social Media Marketing, Sales, Credit, Operations Management, Team Building, Sales Management, Business Strategy, Residential Mortgages, Automotive, Contract Negotiation, Selling, Social Networking, First Time Home Buyers, USDA Rural Housing, Social Media, Sales Process, Investment Properties, Financial Structuring, Business Development, Cold Calling, Term Life Insurance, Vehicles, Commercial Lending, Refinance, Microsoft Office, New Business Development, Relocation, Loan Origination, Real Estate Financing, Marketing, USDA, Property & Casualty...

Education
Midland College
Banking, Corporate, Finance, and Securities Law

Midland College

Experience
Sam Pack's Five Star Ford   July 2011 - Present
Sam Pack’s Five Star Ford  July 2011 - Present
Hyundai Financial   January 2011 - July 2011
Barksdale Federal Credit Union  May 2005 - November 2010
Community Credit Union  September 2000 - January 2004
Wright Commercial Contracting, Inc   February 2000 - September 2000
Great West Contracting   February 1999 - February 2000

Skills
Vehicles, Purchasing, Dealers, Automobile, Automotive, Automotive Aftermarket, Customer Satisfaction, Parts, Fleet Management, Profit, Customer Retention, Inventory Management, Sales, Sales Process, Retail, Sales Operations, Reynolds, Sales Management, Selling, Warranty, Inventory, Customer Service, Team Building, Telephone Skills, Negotiation, Forecasting

Education
R.L.Turner High School

Brookhaven Community College

Experience
Hyatt Regency Denver at Colorado Convention Center  August 2015 - Present
Hyatt Regency DFW  November 2012 - August 2015
Hyatt Regency DFW  June 2012 - November 2012
Hyatt Regency DFW  August 2010 - June 2012
Omni Lubricants   July 2009 - August 2010
Beds n More   September 2007 - July 2009
Sam Pack's Five Star Ford   June 2007 - August 2007
Quiznos  December 2006 - May 2007

Skills
Food & Beverage, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Customer Service, Restaurants, Customer Satisfaction, Hotel Management, Restaurant Management, Food, Pre-opening, Resorts, Leadership, Menu Development, Time Management, Catering, Banquets, Fine Dining, Front Office, Coffee, Food Service, Food Safety, Social Media Outreach, Team Building, MICROS, Convention Services, Banquet Operations

Education
University of North Texas   2008 — 2012
Bachelor of Science (B.S.), Hospitality Management

Experience
Mercedes-Benz Financial Services USA LLC  September 2013 - Present
Mercedes-Benz Financial Services  July 2011 - February 2014
Mercedes-Benz Financial Services  March 2008 - July 2011
Sam Pack's Five Star Ford   August 2001 - May 2002

Skills
Automotive, Vehicles, Customer Satisfaction, Sales, Credit, Customer Service, Finance, Financial Analysis, Negotiation, Profit, Process Improvement, Customer Retention, Operations Management, Dealers, Automotive Aftermarket, Retail, Marketing, Credit Analysis, Loans, Relationship Management, Credit Risk, Automobile, Competitive Analysis, Forecasting, Pricing, Team Leadership

Education
University of Redlands   2007 — 2012
Master of Business Administration (MBA), Finance, General

University of Phoenix   2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
FCA Fiat Chrysler Automobiles  August 2015 - Present
FCA Fiat Chrysler Automobiles  February 2015 - September 2015
FCA Fiat Chrysler Automobiles  January 2014 - February 2015
Chrysler Group LLC  October 2012 - January 2014
Sam Pack's Five Star Ford   May 2005 - October 2012

Skills
Interpersonal, Negotiation, Problem Solving, Customer Relations, Pricing, Strategic Planning, Consultative Selling, Sales Management, New Business Development, Service Management, Sales Negotiation, Business Networking, Problem Analysis, Customer Service, Social Networking, Marketing Strategy, Microsoft Office, Selling, Leadership, Time Management, Management, Purchasing, Training, Customer Retention, Networking, Sales, Inventory Management, Account Management, Team Building

Education
University of North Texas   2009 — 2012
BA, Sociology, Business Administration

Experience
Sam Pack's Five Star Ford   August 2015 - Present
Barbeques Galore  May 2011 - August 2015

Skills
Inventory Control, Customer Service, Account Management, Leadership, Sales Management, Team Building, Sales, Public Speaking, Microsoft Office, Customer Satisfaction, Strategic Planning, Management, Retail, Marketing, Marketing Strategy, New Business Development, Negotiation, Team Leadership, Sales Operations, Social Media, Customer Retention, Inventory Management, Training, Time Management, Contract Negotiation, Operations Management, Budgets, Coaching, Microsoft Excel, Sales Process, Forecasting, Pricing, Profit, Business Development, Social Media Marketing, Project Management, Business Strategy, Social Networking, Process Improvement, Recruiting, Merchandising, Microsoft Word, P, Cold Calling, CRM, Project Planning

Education
Stephen F. Austin State University   1997 — 1999
Kinesiology and Exercise Science

Experience
Sam Pack's Five Star Ford   September 2015 - Present
4th brigade 10th mountain infantry   January 2010 - May 2015
The Good Mind Project   May 2013 - December 2014
Burger King Corporation  2009 - 2010

Skills
Army, Military Operations, Weapons, Military Experience, Force Protection, National Security, Security Clearance, Counterterrorism, Defense, Physical Security, Security, Career Counseling, Afghanistan, Combat, Leadership, Military Training, Workplace Safety, Workplace Health, Workplace Solutions, Mental Health Counseling, Team Leadership, Team Building, Intelligence, Customer Service, Microsoft Office, Online Social Networking, Community Outreach

Education
Brookhaven Community College   2015 — 2019
Associate’s Degree, Automobile/Automotive Mechanics Technology/Technician

San Bernardino Valley College

Experience
Xerox  August 2015 - Present
Victory Spray Foam   September 2013 - June 2014
Admiral Linen   March 2002 - June 2013
Sam Pack's Five Star Ford   February 2000 - May 2001

Skills
Strategic Planning, Negotiation, Team Building, New Business Development, Manufacturing, Product Development, Purchasing, Forecasting, Pricing, Account Management, Sales, Training, Project Planning, Management, Start-ups, Team Leadership, Budgets, Marketing, Selling, Coaching, Sales Operations, Customer Service, Entrepreneurship, Leadership, Microsoft Office, Leadership Development, Key Account Management, B2B, Retail, Advertising, Small Business, Business Planning, Social Networking, Business Analysis, Inventory Management, Social Media Marketing, Supply Chain Management, Business Development, Public Relations, P&L Management, Public Speaking, Social Media, Sales Process, Sales Presentations, Customer Retention, Direct Sales, Competitive Analysis, Contract Negotiation, Global Sourcing, Customer Satisfaction

Education
Angelina College   1981 — 1983
Associate's degree, General Mechanics

Experience
Delaware North  2015 - Present
Creative Originals   March 2011 - Present
The Marketing Arm  May 2014 - August 2014
Sam Pack's Five Star Ford   May 2006 - August 2011

Skills
Customer Service, Process Improvement, Account Management, Outlook, Performance Motivation, Teamwork, Negotiation, Time Management, Marketing, Communication, Recruiting, Creative Design, PowerPoint, Microsoft Excel, Windows, HTML, SQL, Java

Education
University of North Texas   2011 — 2014
Bachelor of Science (B.S.), Health Professions and Related Clinical Sciences, Other

Universty of North Texas
Health promotion

Experience
Sam Pack's Five Star Ford   June 2010 - Present
Sam Pack's Five Star Ford   June 2010 - Present
TEXAS MOTORS FORD  August 2008 - May 2010

Skills
Cold Calling, Social Media, Comedy, Customer Satisfaction, Public Speaking, Customer Service, Microsoft Excel, Direct Sales, Sales Management, PowerPoint, Team Building, Sales, Account Management

Education
The University of Texas at Arlington   1996 — 1998

Cleburne high school   1992 — 1996

Experience
Sam Pack's Five Star Ford   April 2015 - Present
Mercedes-Benz Financial Services USA LLC  2014 - 2015

Skills
Business Relationship..., Relationship Building, Organization Skills, Retail Sales, Customer Relations, Customer Satisfaction, Customer Retention, Customer Engagement, Leadership, Program Management, Financial Analysis, Analysis, Team Building, Team Leadership, Customer Service, Strategic Planning, Cross-functional Team..., Coaching, Project Management, Process Improvement, Forecasting

Education
McMurry University   2010 — 2013
Bachelor's Degree, Sociology

McMurry University   2010 — 2013
Bachelor of Arts (B.A.), Sociology

Experience
MOGO A GPS Tracking Solutions Company   May 2007 - Present
Sam Pack's Five Star Ford   May 1998 - May 2007
Autobahn Motorcars  November 1997 - May 1998

Skills
Accounts Receivable, Accounts Payable, Inventory Control, Invoicing, Sales, Automotive Aftermarket, Parts, Inventory Management, Operations Management, Customer Satisfaction, Process Improvement, Purchasing, Forecasting

Education
Milwaukee Area Technical College   1981 — 1983
Certificate, Clerical and Accounting

Experience
Warner Search Group   May 2015 - Present
Shane Klein Photography   June 2011 - Present
THMED, LLC  September 2013 - April 2015
Sam Pack's Five Star Ford   August 2012 - September 2013
Sam Pack's Five Star Ford   December 2011 - October 2012
UT Southwestern Medical Center  November 2009 - May 2011
Minnesota State University Moorhead  June 2007 - May 2009
Minnesota State University Moorhead  January 2007 - May 2009
Meritcare Hospital  February 2008 - February 2009
Cardiovascular Research Center at Massachussets General Hospital   May 2006 - August 2006

Skills
Business Communication, Research, Biotechnology, Quantitative Research, Qualitative Research, Market Research, Marketing Research, Strategic Planning, Strategic Implementation, Science, Biomedical Research, Public Relations, Sales, Data Analysis, Marketing Strategy, Lifesciences, Management Consulting, Analysis, Leadership, Strategy, Business Development, Business Communications, CRM, Entrepreneurship, Project Management, Competitive Intelligence, Medical Research, Social Media, Business Strategy, Social Networking, Online Research, Project Planning, Statistics, Social Media Marketing, Report Writing, Customer Service, Time Management, Training, Team Leadership, Marketing, Healthcare, Networking, Market Analysis, Strategic Consulting, Budgets, Fundraising, Public Speaking, Marketing Communications, Pharmaceutical Industry, Start-ups

Education
The Johns Hopkins University   2009 — 2012
MS, Biotechnology with emphasis in Biotechnology Enterprise

Minnesota State University, Moorhead   2005 — 2009
BA (double major), Biology and Chemistry with emphasis in Biotechnology and Biochemistry

Experience
Sam Pack's Five Star Ford   July 2011 - Present
Sprint Nextel  August 1998 - May 2006
Huggins Honda  November 1996 - July 1998
Xerox Corporation  August 1988 - October 1996
General Furniture Leasing   November 1984 - July 1988

Skills
Customer Service, Inventory, Invoicing, Accounts Receivable, Dispute Resolution, Call Center, Customer Satisfaction, Data Entry, 10 Key, Troubleshooting, Outlook, Inventory Management

Education
University of North Texas
BA, Social Sciences

Experience
Park Cities Ford Lincoln  June 2014 - Present
Sam Pack's Five Star Ford   June 2009 - May 2014
Randall Reed's Prestige Ford Lincoln Mercury  January 2008 - June 2009
Middlekauff Ford  May 2003 - January 2008

Skills
Dealers, Vehicles, Automobile, Customer Satisfaction, Sales, Purchasing, Customer Service, Marketing, Customer Retention, Parts, Reynolds, Budgets, Automotive, B2B, Automotive Aftermarket, Sales Process, Profit, Pricing, Sales Management, Inventory Management, Negotiation, Team Building, Dealer Management, Operations Management, Retail, Fleet Management, Strategic Planning, Process Improvement, Finance, New Business Development, Contract Negotiation, Sales Operations, Forecasting, Supply Chain Management, Leadership, Cold Calling, Management, Insurance, Advertising, Team Leadership

Education
Dallas County Community College   1975 — 1993
Management

Garland High School   1960 — 1964

Experience
Sam Pack's Five Star Ford   August 2011 - Present
Zale  October 2007 - February 2011
First Baptist Church Roanoke   July 2008 - September 2010
Spring Hill Apartments   June 2008 - September 2010

Skills
Customer Service, Public Speaking, Retail, Loss Prevention, Leadership, Team Building, Event Planning, Coaching, Leadership Development, Merchandising, Fundraising, Organization, Sales, Sales Management, Marketing, Nonprofits, Teaching, Training

Education
Southwestern Baptist Theological Seminary   2007 — 2012
MACE, Christian Education

University of North Texas   1996 — 1999
MFA, Fine Arts, Sculpture - English

Experience
Health Reform Team   August 2013 - Present
NASE CARE   January 2010 - August 2013
HealthMarkets  2007 - 2009
Sam Pack's Five Star Ford   March 2004 - September 2007

Skills
Licensed Life & Health..., Health Insurance, Health Insurance..., Insurance, Health Care Reform, Sales, Term Life Insurance, Disability Insurance, Life Insurance, Whole Life, Fixed Annuities, Long-term Care, Medicare, Critical Illness, Customer Service, Property & Casualty..., Retirement, Health Savings Accounts, Universal Life, Employee Benefits, Long Term Care Insurance, Retirement Planning, Brokers, Small Business, Sales Management

Education
Southwestern Assemblies of God University   2002 — 2007
4 yrs, Marketing

Experience
G&M Treasure Cove   April 2014 - Present
Sam Pack's Five Star Ford   February 2013 - April 2014
Proforce Restoration   2010 - February 2013
Managed Health Care Associates, Inc.   April 2002 - December 2009
Pharmaceutical Buyers Inc.   2002 - 2006
ASD  1995 - 1998
Triad Medical   1992 - 1995

Skills
Group Purchasing, Managed Care, Pharmaceutical Industry, Pharmaceutical Sales, Home Infusion, Medical Devices, Sales Operations, Pharmacy Benefit..., Cardiology, Pharmacy, Capital Equipment, Disposables, Product Launch, Selling, Urology, Market Development, Sales Effectiveness, Sales Force Development, Sales, Oncology, Hospitals, Selling Skills, Biotechnology, Account Management, Healthcare, Key Account Management, Management

Education
Richland College   1988 — 1991
Required

Experience
Dealers Truck Equipment   December 2014 - Present
Slade Concepts Inc.   August 1998 - Present
AG Van & Truck Equipment Inc.   January 2014 - December 2014
Sam Pack's Five Star Ford   January 2003 - May 2004

Skills
Automotive, Sales Operations, Customer Service, Customer Satisfaction, Inventory Management, Sales Process, New Business Development, Automotive Aftermarket, Dealer Management, Vehicles, Strategic Planning, Purchasing, Forecasting, Parts, Marketing, Outside Sales, Microsoft Word, Dealers, Operations Management, Entrepreneurship, Sales Growth, Transportation, Logistics, Fleet Management, Trade Shows, Team Building, Account Management, Automobile, Advertising, Racing, Business Strategy, Continuous Improvement, Inventory Control, Warranty, Truck, B2B, Pricing, Negotiation, Leadership, Profit, Sales, Selling, Customer Retention, Retail, Business Planning, Cold Calling, Contract Negotiation, Direct Sales, Marketing Strategy, Sales Presentations

Education
Tarrant County College   1997 — 2000
Buisness, Strategic Management

Grapevine High School   1994 — 1997
General, General Studies

Experience
Scoreboard  July 2011 - Present
Sam Pack's Five Star Ford   February 2007 - January 2008
Sprint Nextel  April 2004 - January 2007

Skills
Filing, Data Entry,..., Marketing and..., Connect people to...

Education
Prairie View A&M University   2004 — 2011
Business Administration and Management, General

O.D.Wyatt High School   2000 — 2004

Experience
GNC  January 2013 - Present
Flowers Bakery  May 2012 - December 2012
Sam Pack's Five Star Ford   May 2011 - November 2011

Skills
Personal Training, Computer Maintenance, Computer Repair, Construction

Education
North Central Texas College   2011 — 2011
Mathematics

Berea College   2008 — 2009
Kinesiology and Exercise Science

Experience
City of Farmers Branch  May 2014 - Present
City of Farmers Branch  November 2008 - May 2014
North Central Ford  November 2007 - November 2008
City of Carrollton  May 2007 - November 2007
Sam Pack's Five Star Ford   August 2005 - May 2007
PPI, Heinz   June 2000 - August 2005

Skills
ASE Master Certified..., ASE Master Certified..., EVT Master Certified..., Customer Service, Management

Education
Brookhaven Community College   2005 — 2007
Associate of Arts and Sciences (AAS), Automobile/Automotive Mechanics Technology/Technician