San Francisco Health Plan
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San Francisco Health Plan Employees
San Francisco Health Plan July 2015 - Present
Booz Allen Hamilton 2010 - 2014
Skills
Data Analysis, Management Consulting, Research, Analysis, Requirements Analysis, Government, Community Outreach, Policy Analysis, Program Management, Strategy, Proposal Writing, Qualitative Research, Healthcare IT, Sustainability, BPMN
Education
Johns Hopkins Bloomberg School of Public Health 2014 — 2016
MHA, Health Finance and Management
Cornell University 2006 — 2010
BS, Biology and Society
San Francisco Health Plan September 2013 - Present
San Francisco Health Plan February 2012 - Present
Walgreens March 2011 - February 2012
Skills
Utilization Management, Healthcare Management, Analysis, Customer Service, Insurance, Managed Care, Medical Terminology, Pharmacy, Medicare, Nursing, Inpatient, Data Entry, Claim, Pharmacy Benefit..., HIPAA, Healthcare, Excellent interpersonal..., Effective..., Share best practices..., Organized and..., Multi Tasking, Models professional..., Billing and coding, Pharmacy Technicians, Hospitals, Clinical Research
Education
San Francisco State University 2009 — 2012
Bachelor's Degree, Biology/Biological Sciences, General
City College of San Francisco
City College of San Francisco
San Francisco Health Plan January 2012 - April 2013
San Francisco Health Plan August 2011 - January 2012
Celgene 2010 - 2011
Skills
Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Medicaid, HIPAA, Managed Care, Medicare, Data Analysis, Medicaid Managed Care, Healthcare Consulting
Education
Rutgers, The State University of New Jersey-New Brunswick 2005 — 2010
Bachelor of Arts (BA), Economics
Healthline Networks, Inc. 2010 - Present
ParkAllenHR 2008 - 2010
San Francisco Health Plan 2003 - 2009
Health Net 2000 - 2003
Marriott International 1999 - 2000
DoubleTree / Red Lion Hotels 1997 - 1999
Skills
Employee Relations, Internal Communications, Training and development, Coaching, Risk Management, Policy, Compensation, Onboarding, Strategic Planning, Change Management, Performance Management, Organizational..., Leadership Development, Team Building, Mentoring, Employee Engagement, Process Improvement, Succession Planning, Corporate Communications, Negotiation, HRIS, Crisis Communications, Employment Law, HR Strategy, Program Management, Budgeting, Benefits Administration, Team Leadership, HR Policies, Hiring, Strategic Communications, Budgets, Recruiting, Leadership, Conflict Resolution, Human Resources, Interviews, Management, Training, New Hire Orientations, Project Management, Employee Benefits, Temporary Placement, Project Planning, Analysis, College Recruiting, Deferred Compensation, Marketing, Nonprofits, Personnel Management
Education
Dominican University of California
MBA, Strategic Leadership
University of California, Davis
Bachelors of Arts, Psychology
Sutter Health January 2015 - Present
Sutter Health April 2012 - Present
Sutter Physician Services September 2008 - April 2012
Sutter Health 2008 - April 2012
Hill Physicians Medical Group December 2004 - September 2008
CCRMC 1989 - 2006
San Francisco Health Plan June 2002 - December 2004
PacifiCare Health Systems June 2000 - June 2002
Contra Costa Health Plan December 1996 - September 2000
Contra Costa County Health Services July 1986 - December 1996
Skills
Pay for Performance, Quality Improvement, Predictive Modeling, Healthcare, Process Improvement, Healthcare Information..., Workshop Facilitation, Variation Reduction, Business Groups, Group Meetings, Data Analysis, Analytical Skills, Graphic Design, Visual Communication, Photography, Obstetrics, Clinical Decision..., Decision Analysis, Change Management, clinical variation..., Physicians, Organizational..., Team Leadership, Creativity, Disease Management, Healthcare Consulting, Healthcare Management, Medicine, Ambulatory, EMR, Medicare, Physician Relations, Hospitals, Leadership, Healthcare improvement, Provider Relations, Managed Care, Health Information..., Utilization Management, Health Policy, Informatics, Medicaid, Family Medicine, Medical Education, Accountable Care, Healthcare Industry, EHR, Epic Systems, Public Health, Inpatient
Education
University of California, Irvine - The Paul Merage School of Business 1999 — 2001
MBA
University of Pittsburgh School of Medicine 1982 — 1986
MD
Radboud University Nijmegen 1981 — 1982
Propedeuse, Medicine
Lebanon Valley College 1980 — 1981
BS, Biochemistry and Christian Faith
Dickinson College 1979 — 1980
Aloysius College 1973 — 1979
European Baccalaureate
University Healthcare Alliance - Stanford Healthcare April 2015 - Present
San Francisco Health Plan June 2014 - March 2015
Premera Blue Cross April 2012 - March 2014
Philips October 2009 - March 2012
Philips October 2007 - October 2009
Adecco Group August 2007 - October 2007
Skills
Business Analysis, Business Requirements, Requirements Gathering, SDLC, Visio, Business Process..., User Acceptance Testing, Agile Methodologies, SQL, Systems Analysis, Access, Business Intelligence, Data Modeling, Waterfall, Business Process, Medicare, HIPAA, Change Management, Functional..., Integration, Testing, Analysis, Project Management, SAP, CRM, Agile Project Management, Business Process Mapping, Regression Testing, Gap Analysis, Data Migration, Business Process Design, System Testing, Healthcare Information..., Documentations, System Deployment, Disaster Recovery, Visual Basic, Information Technology, Software Project...
Education
Everett Community College 2001 — 2003
Associate's Degree, Web Page, Digital/Multimedia and Information Resources Design, 4.93
New Era University, Quezon City 1995 — 1998
B.A. Mass communications and broadcasting, BA Mass Communication/Media Studies
San Francisco Health Plan February 2015 - Present
Technospeed February 2014 - Present
Menlo Technologies, Inc. September 2014 - February 2015
Menlo Technologies, Inc. February 2014 - September 2014
Sutter Health December 2012 - January 2014
Deloitte August 2011 - December 2012
Kaiser Permanente February 2011 - July 2011
CVS Caremark Corporation December 2010 - February 2011
Health Net March 2003 - October 2010
Tata Consultancy Services February 1999 - March 2003
Skills
Program Management, Project Management, Requirements Analysis, Data Integration, Process Improvement, Microsoft Project, Healthcare Management, MS Project, Data Analysis, Business Analysis, Consulting, Integration, Management, Vendor Management, SDLC, Software Project..., Claims Management, Revenue Cycle Management, Boomi, NetSuite, JIRA, MS project Server, Planview, MC400, Epic Resolute..., EPIC Tapestry, EDI ANSI X12, Pre-sales, Global Client Management, Client Relations, ETL, E-commerce, B2B, B2C, Java, JavaScript, JSON, Professional Services, Business Process, Business Intelligence
Education
University of California, Davis 2010 — 2010
Master Certification, Project Management
Indian Institute of Technology, Roorkee 1997 — 1999
Master of Science (MS), Environmental Science, 4.0
Indian Institute of Technology, Roorkee 1993 — 1997
Bachelor of Science (B.S.), Civil Engineering, 3.6/4.0
San Francisco Health Plan June 2012 - Present
Walgreens July 2006 - June 2012
Nike factory outlet October 2005 - May 2006
Skills
fast learner, Computer Literate, Microsoft Office, Pharmacy, Pharmacy Technicians, Compounding, Medicare Part D, Cashiering, Clinical Research, Customer Service, Healthcare, Healthcare Management, Hospitals, Medicare, Pharmacueticals
Education
Anthem Institute-Las Vegas 2005 — 2006
Associate of science, Pharmacy Technician
Sierra Vista High School 2003 — 2004
James logan High school 2000 — 2003
San Francisco Health Plan July 2011 - Present
Square 2014 - 2015
Square 2014 - 2015
San Francisco Health Plan 2011 - 2012
Dr. Reddy's Laboratories June 2010 - September 2010
Edison Health Department January 2010 - May 2010
Rutgers University January 2009 - May 2010
Table de France January 2008 - March 2009
Rutgers University February 2007 - September 2008
Skills
Research, Leadership, Customer Service, Program Management, Data Analysis, Healthcare Management, Project Management, SQL, Microsoft Office, Analysis, Training, Access, Process Improvement, Public Health, Healthcare, PowerPoint, Software Documentation, Public Speaking, Microsoft Excel, Time Management
Education
The Johns Hopkins University 2010 — 2012
MHA, Health administration
Rutgers University-New Brunswick 2006 — 2010
B.S., Public health, English
The Edward J. Bloustein School of Planning and Public Policy 2006 — 2010
B.S, Public Health, English
San Francisco Health Plan May 2015 - Present
Freelance August 2014 - September 2014
LinkedIn Corp. April 2013 - July 2014
Pereira & O'Dell August 2011 - December 2012
ATTIK September 2011 - October 2011
DDB worldwide April 1996 - November 2010
Foote, Cone & Belding 1981 - 1996
Skills
Pre-press, Advertising
Education
City College of San Francisco 1981 — 1982
Interior Design
Solano Community College 1980 — 1982
California HealthCare Foundation June 2014 - Present
Petaluma Health Center August 2000 - Present
San Francisco Health Plan August 2008 - June 2014
Redwood Community Health Coalition April 2006 - August 2008
Petaluma Health Center August 2003 - August 2008
Skills
Team Leadership, Strategic Planning, Team Facilitation, Collaborative Problem..., Quality Improvement, Healthcare Management, Program Development, Community Health, Health Policy, Medical Education, Medicaid, Public Speaking, Public Health, Leadership Initiatives, Healthcare, Medicine, Healthcare Information..., Hospitals, EMR, Clinical Research, EHR, Informatics, Treatment, Internal Medicine, Program Evaluation, Family Medicine, Pediatrics, Grant Writing, Mental Health, Managed Care, Board Certified, Utilization Management, HIPAA, Community Outreach
Education
Sutter Santa Rosa Family Medicine Residency Program 1997 — 2000
Board Certified, Family Medicine
Drexel University College of Medicine 1993 — 1997
MD, Family medicine
Oberlin College 1983 — 1988
BA, English
Kaiser Hospital March 2015 - Present
San Francisco Health Plan January 2013 - Present
Nelson Staffing - San Francisco 49er's July 2010 - December 2013
Dolores Street Community Services July 2011 - January 2013
Bay Area Community Resources February 2012 - May 2012
Fort Help July 2011 - February 2012
PESI Health Care January 2008 - November 2011
Glide Foundation February 2007 - June 2008
The Bar Association of San Francisco November 2006 - February 2007
Baker Places, Inc. March 2006 - February 2007
Skills
Social Services, Health Coaching for..., Motivational..., Case Management, Harm Reduction, Addiction Recovery, Substance Abuse..., Chemical Dependency, Crisis Intervention, Homelessness, Microsoft Excel, Community Outreach, Nonprofits, Administrative Support, Outlook, Microsoft Office 2007, Excel, Internet Research
Education
City College of San Francisco 2008 — 2011
Drug & Alcohol Studies Certificate Program
City College of San Francisco 2008 — 2009
Community Health Worker Certification
John Muir Health August 2015 - Present
San Francisco Health Plan January 2015 - May 2015
Saint John's Health Center February 2013 - March 2014
Saint John's Health Center November 2010 - February 2013
Saint John's Health Center April 2008 - November 2010
Skills
Team Facilitation, Service Excellence, Liaison, Communication Skills, HEDIS, HCAHPS, Patient Safety, Performance Excellence, Process Improvement, Teaching, Hospitals, workflow analysis, Customer Satisfaction, Service Recovery, Writing, Provider Relations, HIPAA, PHR, Customer Service, SWOT analysis, Performance Measurement, Coaching, Healthcare, Quality Management
Education
California State University-East Bay 2013 — 2015
Master of Science, Healthcare Administration
University of California, Los Angeles 2005 — 2009
Bachelor of Science (B.S.), Biology
San Francisco Health Plan June 2014 - Present
San Francisco Health Plan October 2013 - June 2014
Anka Behavioral Health, Inc. December 2012 - October 2013
Kaiser Permanente April 2010 - December 2012
Tarte Cosmetics December 2009 - April 2010
Benefit Cosmetics August 2008 - March 2009
Neo Derm (HK) Ltd. October 2007 - June 2008
Kaiser Permanente October 2006 - October 2007
Intel Corporation June 2005 - October 2006
Skills
Six Sigma, Process Improvement, Project Management, Management, Analysis, Operations Management, Lean Operations, Training, Data Analysis, Management Consulting, Supply Chain Management, Forecasting, Innovation Management, Business Process..., Leadership, Cross-functional Team..., Lean Manufacturing, Continuous Improvement, Quality Management, Operational Excellence, Program Management, Strategic Planning, Change Management
Education
Santa Clara University - Leavey School of Business 2011 — 2013
M.B.A., Business Administration
Harvard University 2009 — 2009
Cross-Border Innovation
San Jose State University 2005 — 2007
M.S., Industrial and Systems Engineering
University of California, Berkeley 2001 — 2005
B.S., Industrial Engineering and Operations Research
Self Employed July 2013 - Present
DRG Staffing Medical Registry August 2004 - June 2013
San Francisco Health Plan February 2012 - May 2012
Brown & Toland Physicians 2008 - 2008
Healthline.com March 2006 - July 2006
Sutter Health August 1999 - September 2003
UCSF Medical Center October 1998 - July 1999
Catholic Healthcare West January 1995 - October 1998
Registry Network, Inc. January 1994 - July 1996
Olsten January 1993 - January 1995
Skills
Nursing, Healthcare, Nurses, Clinical, Home Care, HIPAA, Clinical Documentation, Acute Care, Managed Care, Patient Safety, Telemetry, Auditing, Insurance, Clinical Informatics, Inpatient, Hospitals, Quality Management, NextGen, Invision, Epic Systems, HEDIS, Allscripts, IV Infusion, Wound Care, Medical/Surgical, Geriatric Nursing, Hospice, Orthopedic, Informatics, Medical Records, JCAHO
Education
Indian River State College 2012 — 2013
HITECH Workforce Program Training, Healthcare Information Technology, Completed Course, passed HIT Pro-CP Certification Exam
Foothill College 2009 — 2010
Informatics
University of Wisconsin-Madison 1984 — 1989
BSN, Nursing
Littler Mendelson February 2014 - May 2014
UCSF Division of HIV/AIDS December 2013 - February 2014
2013 UCSF Pediatrics Department April 2013 - July 2013
Acupera 2012 - 2013
Delta Dental May 2011 - December 2011
San Francisco Health Plan 2008 - May 2011
PropertyBridge, A MoneyGram Company May 2007 - February 2008
Marcus & Millichap September 2006 - March 2007
Citadon Bidcom - Cephren Corporation May 2000 - February 2001
Remedy Corporation May 1994 - May 1998
Skills
Microsoft SQL Server, SQL, .NET, C#, ASP.NET, Databases, Software Development, UML, ADO.NET, SSRS, SSIS, Agile Methodologies, Web Services, IIS, Requirements Gathering, HTML, Software Project..., SDLC, OOP, Microsoft Excel, Salesforce.com..., Salesforce.com...
Education
San Francisco State University 1982 — 1989
Bachelor's Degree, Systems Analysis and Design
Danita Johnson March 2013 - Present
Zenith American Solutions December 2012 - March 2013
Hill Physicians Medical Group March 2011 - January 2013
San Francisco Health Plan July 2012 - November 2012
LA Care Provider April 2012 - July 2012
Correct Care Integrated Health July 2009 - June 2010
Health Net February 2002 - April 2009
Skills
Medicare, Insurance, Medical Billing, Healthcare, Customer Service
Education
Ashford University 2010 — 2013
BS Healthcare, Law w/Healthcare Emphasis
Colorado Technical University
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
San Francisco Health Plan May 2014 - Present
Cambridge Health Alliance November 2013 - January 2014
Boston University School of Public Health January 2013 - December 2013
Boston Public Health Commission: Child, Adolescent, and Family Health Bureau July 2013 - September 2013
Boston University School of Public Health/BU College of Communication March 2013 - June 2013
Youth Villages (formerly Germaine Lawrence, Inc.) November 2010 - November 2011
MEDITECH February 2010 - November 2010
Cornerstone Foundation February 2006 - May 2006
Skills
Motivational..., Public Health, Research, Care Coordination, Health Promotion, Harm Reduction, Medical Case Management, Project Management, Patient Advocacy, Community Outreach, Public Relations, Healthcare, Qualitative Research, Program Development, Event Planning, Press Releases, Public Speaking, Health Education, Editing, Teaching, Microsoft Office, Data Analysis, Newsletters, Photojournalism, Data Collection, Youth Mentoring, Social Media, Data Entry, Photography, Journalism, Social Services, Training, Case Management
Education
Boston University 2012 — 2014
Master of Public Health, Maternal and Child Health
Syracuse University 2006 — 2009
Bachelor of Science, Public Relations, Psychology Minor, Magna Cum Laude
San Francisco Health Plan September 2015 - Present
San Francisco Health Plan January 2014 - September 2015
DNA2.0 April 2011 - November 2013
The Home Depot January 2008 - March 2011
Safeway November 2002 - November 2005
Skills
Microsoft Word, Data Entry, Microsoft Excel, Microsoft Office, Phone Etiquette, Cashiering, 10 Key, Customer Service, Time Management, Outlook, Filing, Inventory Management, PowerPoint, Retail Sales, Clerical Skills
Education
California State University-Sacramento 2007 — 2010
B.S, Business Administration with Accounting Concentration, 3.0
State University 2007 — 2010
B.S, Business Administration; Accounting Concentration
The Clorox Company December 2011 - Present
Raised Pinky Fine Teas October 2009 - Present
CGI TECHNOLOGIES March 2007 - January 2009
BLUESHIELD OF CA November 2006 - December 2006
Intel August 2005 - August 2006
PACIFIC PARTNERS MANAGEMENT SERVICES, INC March 2001 - July 2005
North American Medical Management November 1998 - February 2001
San Francisco Health Plan December 1996 - November 1998
Skills
HIPAA, Healthcare Management, Risk Management, Managed Care, Medicare Part D, Software Documentation, SharePoint, Community Outreach, Business Analysis, EDI, Access, Customer Service, Data Analysis, Healthcare, Healthcare Information..., Leadership, Employee Benefits, Policy, Medicare, Process Improvement, Research, Coaching
Education
University of San Francisco 2012 — 2014
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
National Holistic Institute 1998 — 1999
Certificate, Massage Therapy/Health Education
California State University-Sacramento 1990 — 1992
Criminal Justice
California State University-Sacramento
Bachelors, Criminal Justice
Diablo Valley College
Sports Medicine
San Francisco Health Plan December 2012 - Present
San Francisco Health Plan August 2011 - December 2012
San Francisco Health Plan September 2006 - August 2011
Stanford University June 2003 - September 2004
Skills
Managed Care, Healthcare, Relationship Management, Data Visualization, Quality Improvement, Public Health, Data Analysis, Healthcare Information..., HIPAA transactions, Healthcare Management, Informatics, Program Management, Access, HIPAA, Operational Excellence, Databases, Population Health, Claim, Research, Analysis, Project Management, Training
Education
Harvard University 2001 — 2006
AB, Psychology
San Francisco Health Plan July 2011 - Present
Meant4More Clothing August 2010 - Present
Orinda Optometric Vision Center January 2008 - July 2011
VITA Program February 2010 - April 2010
Skills
Microsoft Excel, Accounting, Invoicing, Financial Accounting, Journal Entries, Financial Statements, Internal Audit, Social Media Marketing, Auditing, Tax, Management, Finance, Income Tax, Accounts Receivable, Social Media, Social Networking, Tax Preparation, Cost Accounting, Online Advertising, Account Reconciliation, Sales Tax, PowerPoint, Event Planning, Microsoft Word
Education
Saint Mary's College of California 2006 — 2010
BSE, Accounting
Saint Mary's College of California 2006 — 2010
BSEBA, Accounting
Presentation High School
SYNNEX April 2014 - April 2015
SYNNEX December 2008 - April 2014
BDO USA November 2004 - December 2008
San Francisco Health Plan 2002 - 2004
Education
Santa Clara University 2005 — 2009
MBA, Corporate Finance
National Institute of Information Technology 1997 — 2002
Computer programming including Visual Basic, C++, SQL database programming, Advanced MS Office
Mount Carmel College 1993 — 2001
Master of Commerce; Bachelor of Commerce, Financial and management accounting, economics and marketing
Saint Francis Xavier's High School, Bangalore 1981 — 1993
MasterCard January 2014 - Present
Perficient 2012 - 2014
Yahoo! 2010 - 2012
San Francisco Health Plan 2009 - 2010
Blue Shield of California 2008 - 2009
AT&T 2005 - 2008
AT&T 2003 - 2005
AT&T (formerly SBC Communications) 2001 - 2003
AT&T 1999 - 2001
Skills
Program Management, Product Management, Professional Services, Vendor Relations, Change Management, Call Center, Strategic Planning, Product Launch, Product Development, Software Implementation, Contract Negotiations, Agile, Account Management, Project Portfolio..., PMO, PMP, Vendor Management, Agile Project Management, Cross-functional Team..., Metrics, Software Project..., Resource Management, Team Leadership, Team Management, Project Planning, Outsourcing, SDLC, Process Improvement, Team Building, Process Engineering, Telecommunications, Business Analysis, SaaS, Process Development, MS Project, Strategy Development, Business Process..., PMI, IT Strategy, E-commerce, Managed Services, Integration, Change Leadership, IT Operations, Management Consulting, Enterprise Software, Cloud Computing, Mentoring, Affiliate Management, Affiliate Relations
Education
Washington University in St. Louis - Olin Business School 2015 — 2017
Executive MBA, Business Administration and Management, General
Washington University in St. Louis 2014 — 2015
Master's Certificate, Executive Leadership Forum
Murray State University
Bachelor's degree, Business & Political Science
The University of Dallas
Masters Certificate, Telecommunications
Gensler February 2014 - Present
Mercer September 2012 - February 2014
San Francisco Health Plan February 2010 - September 2012
Dolby Laboratories July 2008 - November 2009
W.R. Hambrecht + Co June 2007 - August 2007
Skills
HRIS, Outlook, PowerPoint, Data Entry, Word, Taleo, ADP HRB, PeopleSoft, Employee Benefits, Microsoft Word, Training, Human Resources, Onboarding, New Hire Orientations, Benefits Administration, Visio, Management, Recruiting
Education
San Francisco State University 2006 — 2008
Bachelor of Arts, Sociology; Global Inequalities
NCHRA 2012 — 2012
PHR Certification Course
San Francisco Department of Public Health June 2015 - Present
San Francisco Department of Public Health June 2013 - June 2015
San Francisco Department of Public Health December 2007 - June 2013
Centerforce January 2006 - December 2007
San Francisco Health Plan January 2002 - January 2006
Skills
Community Outreach, Grant Writing, Program Development, Grants, HIV prevention, Mental Health, Non-profits, Public Health, Public Speaking, Nonprofits, Microsoft Excel, Fundraising, Program Evaluation, Social Services, Community Organizing, Treatment, Workshop Facilitation, Case Managment, Harm Reduction, Health Education, Prevention, Behavioral Health, Adolescents, Social Justice, Policy Analysis, Group Therapy, Community Development, Crisis Intervention, Volunteer Management, Community Health, Youth Development, Motivational..., Psychotherapy, Case Management, HIV Prevention, Mental Health Counseling, Healthcare
Education
University of California, Davis 1995 — 2000
California State University-Hayward
Liberal Arts
San Francisco Health Plan October 2012 - Present
Sutter Physician Services November 2010 - October 2012
RTZ Associates, Inc. January 2009 - November 2010
NUMMI January 2007 - December 2007
UCSF January 2001 - July 2005
Skills
SQL, SPC, Analytics
Education
San Jose State University 2005 — 2007
M.S., Industrial & Systems Engineering
City College of San Francisco 2008 — 2011
Certificate, Database Programming
University of California, Davis 1996 — 2000
B.S., Biochemistry
Freelance Art Direction and Design 2015 - Present
Vernier Software & Technology 2009 - 2015
Independent Contractor 2008 - 2009
Extensis, San Francisco Health Plan 2005 - 2008
San Francisco Health Plan 2004 - 2005
CMP Media (currently UBM) 2000 - 2004
Skills
Photoshop, InDesign, Graphic Design, Illustrator, Web Design, Typography, Logo Design, Art Direction, Brochures, Layout, Graphics
Education
Penn State University
BA, Art/Art Studies
San Francisco Health Plan May 2011 - Present
Crimson Search & Executive Placement January 2005 - May 2011
The J. David Gladstone Institutes February 2010 - July 2010
Medtronic June 2008 - December 2008
Triton Distribution Systems May 2006 - November 2007
United Business Media June 2005 - September 2005
Corporate Search January 2004 - January 2005
Key3Media 1999 - 2002
Harvard Magazine, Harvard University March 1996 - February 1999
Skills
Applicant Tracking..., Recruiting, Healthcare, Screening, Sourcing, Biotechnology, Talent Management, Employment Law, Vendor Management, Vendor Relationships, High Volume Staffing, Human Resources, Taleo, Project Management, Program Management, Employee Benefits, Clinical Research, Employee Relations, Interviews, Temporary Placement, Strategy
Education
PHR from the HR Certification Institute 2007 — 2007
PHR (Professional Human Resource Certificate)
Essentials of Human Resource Management Certificate 2006 — 2006
HR Certification Institute
San Francisco State University
BA
San Francisco Health Plan April 2014 - Present
ViSalus Sciences October 2012 - April 2014
Herbalife International of America, Inc. May 2008 - September 2012
AIG SunAmerica March 2006 - May 2008
AIG SunAmerica 2006 - 2008
Kaiser Permanente IT November 2005 - February 2006
Skills
SDLC, SQL, Requirements Analysis, Project Management, Requirements Gathering, Business Analysis, JIRA, Confluence...
Education
Louisiana State University 2003 — 2005
MSLIS, Library & Information Sciences
Louisiana State University and Agricultural and Mechanical College 2003 — 2005
MSES, Information technology-Computers
Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya 1997 — 2001
BE, Electrical & Electronics Engineering
San Francisco Health Plan March 2014 - Present
San Francisco Health Plan September 2013 - February 2014
Health Outreach Partners October 2012 - August 2013
Instituto Nacional de Salud Púbica September 2010 - August 2012
Health Outreach Partners September 2007 - August 2010
Street Level Health Project September 2009 - July 2010
CANFit October 2006 - May 2007
Family Violence Law Center September 2005 - May 2006
Bay Area Social Services Consortium September 2003 - May 2004
Fine Arts Museums of San Francisco 1998 - 2002
Skills
Spanish, Youth Empowerment, Community Building, Health Education, Health Promotion, CBPR, Community Needs..., Qualitative Research, Quantitative Research, Experience working with..., Public Speaking, Publications, Training Delivery, Grant Writing, Policy, Policy Analysis, Research, Social Services, Training, Program Management, Program Evaluation, Capacity Building, Grants, Program Development, Community Health, Community Development, Community Organizing, Health Policy, Literature Reviews, Public Health, Global Health, Reproductive Health, Epidemiology, Public Policy
Education
Instituto Nacional de Salud Pública 2010 — 2012
Master of Public Health, Behavioral and Social Sciences, 9.7/10.0
University of California, Berkeley 2002 — 2007
Bachelor of Arts (B.A.), Sociology, minor in Ethnic Studies, 3.84
Universidad Nacional Autónoma de México 2004 — 2005
Political and Social Sciences
George Washington High School 1998 — 2002
San Francisco Health Plan May 2014 - Present
La Familia Counseling Services October 2010 - July 2013
UCSF Medical Center May 2009 - May 2010
San Francisco Child Abuse Prevention Center June 2007 - May 2009
Westside Community Services April 2007 - May 2009
Skills
Mental Health, Crisis Intervention, Motivational..., Advocacy, Community Outreach, Clinical Supervision, Group Therapy, Domestic Violence, LGBTQ issues, Nonprofits, Activism, Social Services, Psychotherapy, Case Management, Mental Health Counseling, Family Therapy, Clinical Research, Treatment, Program Development, Adolescents
Education
California State University-Sacramento 2002 — 2004
Master's degree, Social Work
California State University-Sacramento 1998 — 2000
Bachelor of Arts (B.A.), Clinical Psychology
Universidad Catolica de Colombia 1992 — 1996
Doctor of Philosophy (Ph.D.), Clinical Psychology
Stanford Children's Health Lucile Packard Children's Hospital Stanford February 2014 - Present
Independent July 2013 - December 2013
San Francisco Health Plan June 2011 - June 2013
Stanford Hospital & Clinics May 2010 - May 2011
UCSF School of Medicine 2008 - 2010
Beth Israel Deaconess Medical Center 2006 - 2008
Skills
Medicine, Oncology, Project Management, Quality Improvement, Patient Safety, Public Health, Program Management, Managed Care, Health Policy, Nonprofits, Healthcare Consulting
Education
Boston University 2005 — 2007
MPH, Health Policy & Management
Union College 1999 — 2003
B.A., Political Science
San Francisco Health Plan February 2012 - Present
UCSF Medical Center July 2011 - Present
New York University July 2001 - July 2011
NYU School of Medicine July 2007 - June 2011
Skills
Public Health, Hospitals, Fundraising, Research, Healthcare, Teaching, Healthcare Information..., Program Development, Healthcare Management, Medical Education, Qualitative Research, Grant Writing, Medicine, Data Analysis, Emergency Medicine, Program Evaluation, Health Policy
Education
Oregon Health and Science University School of Medicine 1995 — 2001
MD, MPH, Medicine, Public Health
UC Berkeley 1991 — 1995
BA, History
FluidEdge Consulting March 2013 - Present
San Francisco Health Plan April 2013 - October 2014
Medecision December 2010 - January 2013
BCBSIL September 2007 - December 2010
First Health Care 2004 - 2005
Humana Military Healthcare Services 1998 - 2003
Skills
Software, Nursing Management, MBA, Healthcare Information..., Utilization Management, Utilization Review, Adult Education, Disease Management, Case Managment, Clinical Research, Vendor Management..., Product Demonstration, Client Liaison, Sales, Sales Management, Managed Care, Informatics, Agile Methodologies, SDLC, Sales Operations, Healthcare Management, Healthcare, Requirements Analysis, Process Improvement, HIPAA, Business Analysis, Nursing, Corporate Training, Management, Training, Healthcare Consulting, EHR, Meditech, Medicare, Visio, Leadership, Data Warehousing, Software Documentation, Agile Project Management, Medicaid, ICD-10, EMR, Healthcare Industry, Quality Assurance, SoapUI, Revenue Cycle, Program Management, Testing, Health Insurance, Software Implementation
Education
Lake Forest Graduate School of Management
MBA
Kendall College
Bachelor of Science Nursing
Acerta Pharma August 2015 - Present
FibroGen, Inc. August 2014 - Present
Nektar Therapeutics September 2013 - August 2014
InClin, Inc. April 2013 - August 2014
Q Mark, Inc. January 2013 - April 2013
Preston of Dry Creek August 2012 - November 2012
San Francisco Health Plan February 2012 - May 2012
Kaiser Permanente San Francisco Medical Center August 2010 - February 2012
Dee Vine Wines November 2006 - January 2010
Solutions for Progress 2004 - 2006
Skills
SPSS, Microsoft Office, Microsoft Project, Fluent in German, Quantitative Analysis, Budgeting, Clinical, Clinical Trials, Data Analysis, Clinical Research, MS Project, Budgets, Analysis, Healthcare, Research, Quantitative Analytics, FDA, Market Research, Microsoft Excel, Marketing
Education
UC Berkeley Extension 2011 — 2011
Professional Certificate, Clincial Trial Conduct & Managment
University of Wisconsin-Madison 1994 — 1997
BA, Communication Theory & Research, German, 3.65
Kaiser Permanente School of Allied Health Sciences
Anatomy & Physiology
La Salle University
Skyline College
Chemistry for Health Sciences
San Francisco General Hospital, Dept. of Family and Community Medicine May 2014 - Present
San Francisco Health Plan December 2012 - Present
San Francisco General Hospital, San Francisco Department of Public Health June 2012 - May 2014
Southeast Health Center, San Francisco Department of Public Health December 2010 - January 2013
Southeast Health Center, San Francisco Department of Public Health December 2010 - December 2011
Community Academic Partners in Service, Loma Linda University September 2009 - December 2010
International Institute of Rural Reconstruction July 2010 - July 2010
University of San Francisco January 2006 - May 2009
Skills
Health Education, Public Health, Program Development, Community Outreach, Data Collection, Data Analysis, Quality Improvement, community based..., i2i tracks software, PowerPoint, Microsoft Excel, Microsoft Office, Clinical Research, Healthcare, Research
Education
Loma Linda University 2009 — 2011
MPH, Global Health & Maternal and Child Health
University of San Francisco 2005 — 2009
BS, Biology
Generation Healthcare January 2015 - Present
San Francisco Health Plan May 2014 - December 2014
Burma Superstar November 2011 - August 2014
San Francisco Health Plan November 2012 - May 2014
TransPerfect Translations December 2011 - December 2012
Wespac Plan Services April 2008 - August 2010
Kaiser Permanente June 2005 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Service, Windows, Research, Photoshop, Teaching, Budgets, QNXT, Essette, Community Outreach, Healthcare, Healthcare Management, ACLS, BLS
Education
City College of San Francisco 2009 — 2010
Nursing, Registered Nursing
Fremont High School 2001 — 2005
High School Dipolma
San Francisco Health Plan December 2014 - Present
Bay Area Video Coalition September 2014 - July 2015
UCSF - Institute for Health & Aging April 2013 - September 2014
California Department of Public Health - STD Control Branch February 2013 - April 2013
Resource Development Associates July 2012 - December 2012
Shape Up San Francisco, Dept. of Public Health September 2011 - May 2012
The San Francisco LGBT Community Center January 2011 - December 2011
San Francisco Department of Public Health April 2011 - August 2011
Urban Mosaic Housing Services May 2009 - October 2009
Peace Corps, Peru September 2006 - November 2008
Skills
Photovoice, Qualitative Research, Literature Reviews, Focus Group Facilitation, Copy Editing, Community Based..., Spanish speaking and..., Program Planning, Logic Models, Process Evaluation, Evaluation Standards, Outcome Evaluation, Stata, Public Speaking, Community Assessment, Microsoft Office, Community Development, Community Outreach, Focus Groups, Plannning
Education
San Francisco State University 2010 — 2012
Masters, Public Health
University of California, Santa Cruz
BA, Latin American Studies
San Francisco Health Plan September 2015 - Present
San Francisco Health Plan September 2013 - September 2015
United Health Group January 2012 - September 2013
CompWest Insurance December 2008 - December 2011
State Compensation Insurance Fund January 2006 - December 2008
State Compensation Insurance Fund October 2003 - January 2006
State Compensation Insurance Fund May 2001 - October 2003
Skills
Self-motivated Team..., Computer Proficiency, Organizational..., Multitasking Skills, Time Management, Highly detail oriented, Customer Service, Hands-on Training, Communication Skills, Fast Learner, Reliability, Integrity, IBM iSeries, Guidewire, Microsoft Office, Adobe Creative Suite, SnagIt, UltraEdit, IBM Mainframe, IBM AS/400, User Acceptance Testing, Regression Testing, Quality Assurance, Insurance, Business Analysis, Workers Compensation, Employee Benefits, Management, Access, Analysis, Process Improvement, Project Management, Training, Testing, Healthcare
Education
California State University-Long Beach 2005 — 2008
Bachelor of Arts (BA), Fine and Studio Arts, Graphic Design
Orange Coast College 2001 — 2004
Associate of Arts (A.A.), General Education
San Francisco Health Plan March 2013 - Present
San Francisco Health Plan July 2010 - Present
San Francisco Health Plan November 2009 - July 2010
LifeMasters Supported SelfCare June 2008 - July 2009
LifeMasters Supported SelfCare June 2007 - June 2008
LifeMasters Supported SelfCare July 2006 - June 2007
LifeMasters Supported SelfCare May 2005 - July 2006
University of California, San Francisco August 2002 - May 2005
Hartford Hospital December 2001 - August 2002
City and County of San Francisco January 2000 - August 2001
Skills
Healthcare Information..., Healthcare, Data Analysis, HIPAA, Managed Care, Disease Management, Informatics, Healthcare Management, Medicare, EMR, Clinical Research, Visio, Access, Business Intelligence, ETL, Databases, SAS, SQL
Education
The University of Chicago 1996 — 1996
MA Coursework, Human Development, Anthropology
Indiana University Bloomington 1988 — 1992
BS, Psychology, Sociology
San Francisco Health Plan February 2015 - Present
Safeway June 2013 - February 2015
Walgreens Pharmacy January 2008 - June 2013
Skills
Pharmacology, Medication Adherence, Medication Therapy..., Compliance, Pharmacueticals, Healthcare, Data Entry, HIPAA, Pharmacy Automation, Customer Service, Organization, Teamwork, Appointment Scheduling, Health Insurance, Prescription Drugs, Community Pharmacy, Critical Thinking, Medical Records, Pharmacy, Pharmaceutical Care, Pharmacy Practice, Patient Safety, 340B, Pharmacy Benefit..., Direct Patient Care, Microsoft Office, Inventory Management, PowerPoint, Pharmaceutical Industry, Team Building, Microsoft Excel, Utilization Management, Healthcare Management, Hospitals
Education
California State University-East Bay 2010 — 2012
Bachelor of Arts (B.A.), Human Development
Diablo Valley College 2008 — 2010
General Studies
Los Medanos College 2006 — 2008
General Studies
San Francisco Health Plan July 2014 - Present
University of Nevada Las Vegas May 2011 - July 2014
Centennial Hills Hospital and Medical Center December 2007 - November 2011
St. Rose Hospital December 2004 - December 2007
HCA June 2003 - December 2004
Sunrise Hospital and Medical Center August 2002 - June 2003
Skills
HIPAA, Quantitative Research, Qualitative Research, Healthcare Industry, Health Insurance, Social Research, Customer Service, Administrative Work, Microsoft Office, Patient Support, Medical Terminology, Medical Billing, Adobe, Access, Critical Thinking, Data Analysis, Data Entry, EMR, Epic Systems, Healthcare, Healthcare Management, Hospitals, Insurance, Leadership, Medical Records, Medicare, Microsoft Word, Health Policy, Healthcare Information..., PowerPoint, Nonprofits, Microsoft Excel
Education
University of San Francisco 2015 — 2017
Master of Public Health (M.P.H.)
University of Nevada-Las Vegas 2011 — 2014
BA, Sociology, 3.84
College of Southern Nevada 2008 — 2011
AA, Sociology
King/Drew Magnet High School of Medicine and Science 1998 — 2001
High School Diploma, College Preporatory
Humana June 2015 - Present
San Francisco Health Plan February 2015 - June 2015
Humana January 2014 - January 2015
MedImpact August 2011 - December 2013
Medimpact August 2010 - September 2011
Rite Aid Pharmacy September 2007 - October 2009
Massachusetts General Hospital June 2006 - July 2007
Skills
Oncology, Medicaid, Pharmacy, Pharmacy Benefit..., Managed Care, Utilization Management, Healthcare, Miller-Heiman Strategic..., Clinical Consultation, Health Policy, Medicare, Medicare Part D, Healthcare Management, Healthcare Industry, Pharmacy Automation, Medication Therapy..., Pharmacology, HIPAA, Healthcare Consulting, Health Insurance, Disease Management, Clinical Pharmacology, Medical Affairs, Personnel Supervision
Education
Northeastern University 2000 — 2006
PharmD, Doctor of Pharmacy
Blueprint Parenting May 2009 - June 2014
The Firefly Center 2011 - 2012
San Francisco Health Plan November 1995 - May 1998
Keystone Mercy Health Plan October 1994 - September 1995
MedBridge December 1993 - October 1994
Qual-Med Plans for Health October 1991 - December 1993
Island Care (Queen's Development Corp) September 1990 - August 1991
Farmington Ob-Gyn / Women's Healthcare April 1986 - July 1990
Skills
Nonprofits, Public Speaking, Strategic Planning, Management, Marketing, Curriculum Design, Family Services, Child Development, Strategy, Fundraising, Business Development, Non-profits, Early Childhood..., Program Management, Business Development..., Strong Organizational..., Marketing Expertise, Student Leadership, Youth Empowerment, Diversity & Inclusion, Program Development
Education
Simmons College 1986 — 1990
Bachelor of Arts (B.A.), Economics
American University 1989 — 1989
Economics Policy Exchange Student
Simsbury High School 1982 — 1986
Self January 2015 - Present
Liberal Voter Project May 2015 - September 2015
Tenant Bootcamps April 2015 - July 2015
San Francisco Health Plan December 2014 - May 2015
City and County of San Francisco May 2013 - February 2015
David Campos for State Assembly December 2013 - November 2014
City and County of San Francisco November 2012 - July 2013
Committee to Re-elect District 9 Supervisor David Campos June 2012 - November 2012
Randstad May 2010 - July 2012
Vin du lac Winery May 2009 - May 2010
Skills
Event Planning, Event Management, Social Media, Social Media Marketing, Community Outreach, Team Leadership, Public Relations, Website Development, Advertising, Facebook, Photoshop, Recruiting, SEO, Community Engagement, Community Organizing, Management, Microsoft Word, Public Speaking, Leadership, Nonprofits, Research, constituent services, campaign field..., Campaign Field..., Political Organizing, Political Campaigns, Electoral Politics
Education
City College of San Francisco 2012 — 2014
Associate of Arts (AA), Architecture & Design
Université Paris Sorbonne (Paris IV) 2013 — 2013
Cours de la Civilisation Française
Seattle Central Community College 2007 — 2010
Associate's, Business Administration
San Francisco Health Plan February 2015 - Present
Affinity Medical Solutions September 2014 - Present
Affinity Medical Solutions January 2014 - September 2014
Marin General Hospital October 2012 - January 2014
Tenet Healthcare October 2003 - July 2012
Skills
Revenue Analysis, Financial Modeling, Managed Care, Contract Management, Healthcare Reimbursement, Provider Relations, Analysis, Forecasting, Budgets, Management, Healthcare, Contract Negotiation, Healthcare Management, Finance, Variance Analysis, Revenue Cycle, Medicare, Training, Insurance, Healthcare Industry
Education
Atlanta Christian College 2011 — 2012
Associate of Arts (AA), Organizational Leadership
Ventura College 1998 — 1999
Genentech April 2013 - Present
BioMarin December 2012 - February 2013
The Sports Club/LA 2011 - 2012
Amgen Inc. March 2006 - March 2010
Keryx Biopharmaceuticals August 2005 - March 2006
Gentiae Clinical Research July 2004 - August 2005
QUINTILES STRATEGIC RESEARCH SOLUTIONS June 2002 - June 2004
San Francisco Health Plan June 2000 - March 2002
Skills
Clinical Trials, CTMS, GCP, CRO, Oracle Clinical, Validation, EDC, Oncology, Data Management
Education
Laney College 1990 — 1992
Social Sciences
AMA
AMA
AMA
AMA
AMA
University of California, Davis
coursework taken towards a degree in Dietetics
San Francisco Health Plan July 2014 - Present
Brown and Toland Physicians October 2013 - July 2014
San Francisco Health Plan October 2012 - October 2013
Contra Costa County Health Plan January 2012 - September 2012
Pediatric Referral Group December 2009 - April 2012
Valley Community Clinic April 2007 - April 2008
San Francisco Department of Public Health 2006 - 2006
San Franncisco AIDS Foundation 2002 - 2004
The Hartford 1997 - 1999
Skills
Healthcare, Public Health, Clinical Research, Healthcare Management, Hospitals, EMR, HIPAA, Nursing, Nonprofits, Case Management, Behavioral Health, Health Promotion, Managed Care, Patient Safety, Training, EHR, Inpatient, Health Education, Quality Improvement, Community Outreach, Program Development
Education
San Francisco State University
Bachelor's degree, Registered Nursing/Registered Nurse
University of Saint Joseph
Bachelor of Science (BS), Dietetics and Clinical Nutrition Services, Cum Laude
CVS Health December 2013 - Present
San Francisco Health Plan April 2013 - September 2013
Humana/Arcadian Health Plan February 2012 - December 2012
Humana/Arcadian Health Plan June 2011 - January 2012
Rite Aid June 2009 - August 2009
Santa Clara Valley Medical Center January 2004 - May 2005
Walgreens October 2002 - May 2005
Skills
Pharmacists, Medication Therapy..., Medicare Part D, Healthcare, Clinical Research, Medicare, Pharmacy Benefit..., Pharmacy, HIPAA, Clinical Pharmacy, Immunization, Pharmacology, Patient Safety, Clinical Pharmacology, Utilization Management, Patient Education, Disease Management, Formulary, Pharmacoeconomics, Evidence-based Medicine, Managed Care, Medi-Cal
Education
Pacific University 2008 — 2011
Doctor of Pharmacy, Pharmacy
University of California, San Diego
B.S., Biology
Seagate Technology February 2015 - Present
Crimson Consulting Partners April 2011 - February 2015
PRO Unlimited September 2009 - March 2011
San Francisco Health Plan 2005 - 2008
San Francisco Health Plan 2003 - 2005
San Francisco Health Plan 2002 - 2003
Taos 2000 - 2001
Taos 1997 - 2000
Marist College 1990 - 1997
Skills
Digital Marketing, Web Experience, Analytics, Web Design, Business Analysis, Internet Governance, SEO, Team Management, Healthcare IT, Web Usability, Web Infrastructure, Interactive Marketing..., Internet Strategy, Business Process Design, Healthcare Management, Online Advertising, Agile Methodologies, Strategic Communications, Infrastructure, Healthcare Information..., Strategy, Program Management, Marketing Strategy, Databases, Project Management, Usability, Data Warehousing, SDLC, Leadership, Requirements Analysis, Disaster Recovery, Web Content Management, Strategic Planning, Cross-functional Team..., Software Development, Web Governance, Vignette CMS
Education
Marist College
MSCS, Information Systems
Marist College
BA, English, Writing
San Mateo Medical Center May 2014 - Present
University of California, San Francis 1998 - Present
San Francisco General Hospital 1992 - Present
San Francisco Health Plan November 2011 - December 2013
San Francisco Department of Public Health March 2003 - November 2011
San Francisco Department of Public Health March 2003 - November 2011
CHCF Leadership October 2009 - September 2011
San Francisco Department of Public Health September 1998 - March 2003
USCF Center for AIDS Prevention Studies 1995 - 1998
World Health Organization 1996 - 1997
Skills
Infectious Diseases, Prevention, Internal Medicine, Utilization Management, Case Managment, Public Health, Pharmacy, Healthcare Management, Healthcare, Community Health, Epidemiology, Clinical Research, Health Policy, Quality Improvement, Program Evaluation, Healthcare Information..., Global Health, Hospitals, Program Development
Education
University of California, Berkeley 1995 — 1996
mph, epidemiology
Geisel School of Medicine at Dartmouth 1987 — 1992
md, medicine
Dartmouth College 1980 — 1984
BA, Religious Studies
San Francisco Health Plan July 2014 - Present
San Francisco Health Plan August 2013 - July 2014
Apex Systems November 2011 - April 2013
Allied Box Company July 2011 - November 2011
Skills
Recruiting, Talent Acquisition, Sourcing, Temporary Placement, Human Resources, Payroll, Applicant Tracking..., Internet Recruiting, Cold Calling, Staffing Services, Contract Recruitment, Information Technology, Temporary Staffing, Networking, Screening, Account Management, Training, Management, Customer Service, Team Building, Onboarding, Resume Writing, Screening Resumes
Education
California State University-Chico 2005 — 2010
Business Administration, Human Resources
San Francisco Health Plan 2010 - Present
San Francisco Health Plan 2005 - 2010
Landis Designs, Inc. 1987 - 2005
Skills
Creative Services, Art Direction, Direct Mail, Corporate Branding, Corporate Identity, Marketing, Advertising, Outdoor Advertising, Customer Retention, Vendor Management, PowerPoint, Adobe Creative Suite, Creative Solutions, Photoshop, Graphic Design, Brand Development, Creative Direction, Information Architecture, Marketing Communications, InDesign, Copywriting, Illustrator, Integrated Marketing, Collateral
Education
Academy of Art University
BFA, Graphic Design
University of San Francisco
BFA, Graphic Design
San Francisco Health Plan February 2015 - Present
Kaiser Permanente February 2014 - January 2015
La Clinica de La Raza July 2011 - January 2014
La Clinica de La Raza June 2008 - July 2011
Legal Assistance for Seniors January 2006 - May 2008
Skills
Health Education, Healthcare, Quality Improvement, Public Health, Program Management, Spanish, Data Analysis, Project Management, Program Evaluation, Population Health, Patient Satisfaction
Education
University of California, Los Angeles - Fielding School of Public Health 2009 — 2011
Master of Public Health (MPH), Community Health Sciences
Miami University 2001 — 2005
Bachelor of Arts (BA), Spanish & International Studies
Shaker Heights High
Macys.com March 2015 - Present
Macys.com September 2012 - March 2015
Macys.com October 2011 - September 2012
TEKsystems - macys.com December 2010 - October 2011
San Francisco Health Plan January 2010 - December 2010
San Francisco Health Plan January 2008 - January 2010
San Francisco Health Plan September 2005 - January 2008
San Francisco Health Plan June 2005 - September 2005
Skills
Java, Eclipse, JDK, Git, Maven, Spring Framework, Hibernate, Servlets, HTML 5, C++, Agile Methodologies, Data Warehousing, SDLC, Process Improvement, E-commerce, Requirements Analysis, SQL, Software Documentation, Databases, Product Management, Team Leadership, Scrum, Microsoft SQL Server, ETL, HTML, Process Engineering, Change Management, Photoshop, Cross-functional Team..., CSPO, User Acceptance Testing, Analysis, Software Development, SOA, Agile Project Management, IT Strategy, Business Requirements, SQL Server, Business Analysis, Agile, CSS, JavaScript, jQuery, Documentation
Education
San Francisco State University 2000 — 2002
B.S., Computer Science
Carnegie Mellon University 1995 — 1996
Chemistry
Irvine High School
Irvine High School
San Francisco Health Plan March 2014 - Present
San Francisco Health Plan July 2013 - March 2014
STAT Revenue June 2012 - April 2013
R. P. Gallagher Associates October 2011 - June 2012
Youth Policy Institute January 2011 - June 2011
Retirement Distribution and Wealth Management Strategies, Inc. January 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Healthcare, Analysis, Project Management, Medicaid Managed Care
Education
California State University-East Bay 2011 — 2013
Master of Science (M.S.), Health/Health Care Administration/Management
UC Riverside 2005 — 2009
Bachelor of Science (B.S.), Biology, General
Paradise Valley Estates October 2014 - Present
Sutter Care at Home August 2012 - Present
San Francisco Health Plan January 2014 - May 2014
San Francisco Health Plan January 2013 - May 2013
Division of Labor Standards Enforcement November 2007 - June 2009
Education
Samuel Merritt University 2011 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse
San Francisco State University 2002 — 2007
Bachelor of Arts (BA), Psychology
San Francisco Health Plan September 2013 - Present
Morrisey Associates, Inc. May 2013 - Present
Carondelet Health Network June 2012 - August 2013
Ashland Community Hospital December 2009 - May 2012
Alaska Native Tribal Health Consortium September 2008 - December 2010
Skills
Hospitals, Healthcare Management, Healthcare, Acute Care, Performance Improvement, Development of Strategy, Cross-functional Team..., Data-driven Decision..., Educational Instruction, Public Speaking, Organizational..., Strategy, Strategic Planning, Leadership Development, Team Facilitation, Management, Analysis, Coaching, Business Process..., Patient Safety, Team Building, Quality Management, Healthcare Consulting, Revenue Cycle, Physician Relations, EMR, Program Management, Quality Improvement, JCAHO, Leadership, EHR, Healthcare Information..., Business Strategy, Training, Process Improvement, Policy, Clinical Research, Inpatient, Managed Care, Physicians, Medicare, Informatics, Ambulatory, Program Development, Data Analysis, Medicaid, Public Health, HIPAA, Epic Systems, Product Innovation
Education
Southern Oregon University 2003 — 2005
Master of Arts (MA), Organizational Psychology - Organizational Development and Training, Summa Cum Laude
Brandeis University 1998 — 2002
Bachelor of Arts (BA), Political Economy/Sociology, Summa Cum Laude
San Francisco Health Plan May 2013 - Present
San Francisco Health Plan October 2012 - April 2013
LifeLong Medical Care January 2011 - October 2012
Health Outreach Partners May 2003 - December 2010
Health Delivery, Inc. May 2002 - September 2002
Skills
Quality Improvement, Healthcare Management, Healthcare, Public Health, Healthcare Information..., Program Evaluation, Case Managment, EMR, Program Development, Data Analysis, Non-profits, NCQA, Community Outreach, Utilization Management, Grant Writing, Program Management
Education
San Francisco State University 2010 — 2013
MPA, Public Administration, Healthcare Emphasis
Western Michigan University 1999 — 2002
BA, Anthropology, Spanish
San Francisco Health Plan June 2015 - Present
Moss Adams LLP August 2008 - May 2015
Skills
Auditing, US GAAP, GAAP, Financial Reporting, Accounting, Internal Controls, Financial Accounting, CPA, Financial Analysis, Financial Statements, Sarbanes-Oxley Act, SEC Filings, Tax, Assurance, Corporate Tax, QuickBooks, Microsoft Excel, External Audit, Accounts Payable, General Ledger, Revenue Recognition, Income Tax, Finance
Education
San Francisco State University
BS, Business Administration, Accounting
San Francisco State University
Roseman University of Health Sciences January 2015 - Present
UC Davis Medical Center October 2014 - December 2014
California Children's Health Initiatives September 2013 - December 2014
San Francisco Health Plan August 2011 - August 2013
Centene Corporation February 2009 - August 2011
Keller Williams Realty 2006 - 2011
The AmeriHealth Mercy Family of Companies d/b/a Pediatric Associates PSN January 2007 - January 2009
HAA Preferred Partners LLC May 2004 - April 2006
United Health Care January 2003 - May 2004
Aetna Health Plans August 1999 - December 2002
Skills
Leadership, Managed Care, Management, Integration, Process Improvement, Healthcare, EHR, Medicaid, Networking, Program Management, Project Management, HIPAA, Contract Negotiation, Cross-functional Team..., Provider Relations, Negotiation, Health Insurance, Medicare, Healthcare Management, Customer Service, Enterprise Software, Time Management, Business Development, Hospitals, Healthcare Information..., Logistics, Strategic Planning, Team Building, Insurance, Health Policy
Education
Roseman University of Health Sciences 2015 — 2016
Bachelor's Degree, Registered Nursing/Registered Nurse
Florida State University 1989 — 1994
BS, Biological Sciences
San Francisco Health Plan February 2015 - Present
San Francisco Health Plan April 2014 - February 2015
Palace Hotel, A Luxury Collection Property 2013 - April 2014
Swissport February 2008 - August 2013
Skills
Foreign Languages, Mandarin, Cantonese, Burmese, Teamwork, Time Management
Education
San Francisco State University 2010 — 2012
Psychology and Sociology
City College of San Francisco 2007 — 2010
RPM Mortgage, Inc. July 2013 - Present
San Francisco Health Plan August 2012 - July 2013
The Peasant and the Pear June 2011 - December 2012
Community Housing Sonoma County April 2011 - April 2012
Skills
Urban Planning, Community Development, Community Outreach, ArcGIS, Mac OS, Microsoft Office, Project Portfolio..., Organizational..., Affordable Housing, Grant Applications, Adobe Acrobat, SPSS, Google Docs, Customer Service, Data Analysis, Excel, Team Leadership, Leadership Development, Non-profits, Social Networking, Organizational..., Organizing, PowerPoint, Planning, Qualitative Research, Public Relations, Research, Problem Solving, Teamwork, Medical Staffing, Temporary Staffing, Staffing Services, Staffing Coordination, Appointment Scheduling, Nonprofits, Interviews, Analysis, Public Speaking
Education
San Francisco State University 2009 — 2011
BA, History, Urban Studies and Planning
Las Positas College 2003 — 2006
Associate of Arts, General Education
Genentech April 2015 - May 2015
PARSONS BRINKERHOFF February 2015 - March 2015
PDS Tech, Inc. November 2013 - November 2013
Chevron Federal Credit Union June 2012 - October 2012
Heald College 2010 - January 2012
Heald College of San Francisco July 2009 - January 2012
San Francisco Health Plan August 2003 - July 2006
ParallelWorldz - Digital Images Co 1999 - 2003
Skills
Network+ Certified, Virtualization, PHP, Windows 7, Computer Hardware..., Relational Databases, Database Design, Network Administration, IP Networking, Routing Protocols, Microsoft Operating..., SQL Server, Windows Server 2003, Oracle SQL, Windows Server 2008, Adobe Acrobat, DNS, DHCP, Dreamweaver, Microsoft Office, Visual Basic, HTML, JavaScript, TCP/IP, SQL, A+ Certified, XHTML, XML, Troubleshooting, Networking, Software Documentation, Technical Support, Software Installation, Help Desk Support, Windows, System Deployment, Windows XP, Windows Server, Active Directory, Operating Systems, System Administration, Customer Service, Microsoft Excel, CompTIA A+
Education
Heald College-San Francisco 2011 — 2012
Associate of Arts (AA), Network and System Administration/Administrator, 3.7
Heald College-San Francisco 2009 — 2011
Associates of Applied Sciences in Information Technology, Network Systems Administration, 3.7
Database Administrators Academy 2000 — 2001
Certification, Oracle 10g Database, data modeling, SQL, database developer, erWin, SQL/PL
San Francisco Vocational Services 1996 — 1997
BOOT (Business Office Occupations Training, Windows, MS Office, Typing, Filing, Database Creation, Spreadsheets
San Francisco Health Plan July 2013 - Present
San Francisco Health Plan May 2011 - June 2013
San Francisco Health Plan March 2010 - April 2011
John Muir Health February 2009 - March 2010
LifeMasters Supported SelfCare September 2007 - January 2009
LifeMasters Supported SelfCare, Inc. August 2007 - January 2009
Esurance April 2007 - August 2007
Lifemasters September 2005 - April 2007
San Francisco General Hospital January 2001 - August 2005
Skills
Data Warehousing, Quality Assurance, SSIS, ETL, Business Intelligence, Management, CRM, Visual Basic, Databases, SAS, Analysis, Web Applications, Data Modeling
Education
Golden Gate University 2002 — 2004
MS, Software Engineering
Triton Container June 2014 - Present
San Francisco Health Plan June 2013 - June 2014
UCSF October 2011 - June 2013
University of California, San Francisco May 2010 - October 2011
University of California, San Francisco January 2009 - May 2010
Skills
Research Administration, Grants, Grant Writing, Grant Preparation, Federal Grants..., Grant Administration, Analysis, Strategic Planning, Public Health, Research, Program Management, Policy Analysis, Program Development, Higher Education, Public Speaking, Public Policy, Policy, Budgets, Government, Non-profits, Data Analysis, Program Evaluation, Community Outreach, Clinical Research, Federal Government..., Proposal Writing, Nonprofits, Qualitative Research, Federal Contracts, Administration, Fundraising, Statistics, Patents, Leadership, Healthcare, Editing
Education
Cleveland State University - Cleveland-Marshall College of Law 1998 — 2001
JD, Banking Regulation, Contracts
Emory University 1994 — 1998
BA, Psychology and Philosophy
San Francisco Health Plan 2014 - Present
Contract / Project 2001 - Present
John Wiley & Sons 2001 - 2013
PlanetHVAC 2000 - 2001
Mel Bay Publications 1999 - 2000
JWT Speciallized Communications 1998 - 1999
Virginia Publishing 1992 - 1998
Skills
Publishing, Publications, Adobe Creative Suite, Art Direction, Books, Graphic Design, Typography, InDesign, OS X, Adobe Acrobat, Advertising, Newsletters, Direct Marketing, Web Design, Mac, Online Publishing, Copywriting, HTML5, CSS3, HTML, User Experience, Photoshop, Creative Direction, Digital Media, Social Media Marketing, Illustrator, Social Media, Direct Mail, Layout, Brochures, Content Strategy, Copy Editing, Magazines, Editing, Creative Services, Branding & Identity, Collateral Production, Project Management, Designing Marketing..., Catalogue Production, Collateral, Catalog Layout, Advertising Collateral, Editorial, Content Management, Graphics, CSS, Catalogs
Education
Washington University in St. Louis
Bachelor of Arts, Political Science
New York University
Certificate, Summer Publishing Institute
Aetna January 2014 - Present
Aetna October 2012 - August 2014
Hill Physicians Medical Group/PriMed Management Consulting December 2010 - October 2012
San Francisco Health Plan September 2008 - December 2010
University of California 2002 - 2008
Independent Consultant 1998 - 2000
University of California, San Francisco Medical Center September 1995 - October 1997
IDX Systems 1986 - 1995
Skills
Scopes Of Work, Project Planning, Project Management, Stakeholder Analysis, Business Process..., Risk Assessment, Training, Presentations, Coaching, Process Improvement, Program Management, Databases, PMO, Integration, PMP, Business Strategy, Management, Analysis, Healthcare, Agile Methodologies, SDLC, Nonprofits, Analytics, Business Analysis, Data Analysis, Visio, Software Documentation, Leadership, Vendor Management, Data Warehousing, Change Management, Software Project...
Education
Northern Illinois University
San Francisco Health Plan October 2013 - Present
TriWest Healthcare Alliance July 2009 - May 2013
TriWest Healthcare Alliance January 2006 - June 2009
TriWest Healthcare Alliance December 2003 - December 2005
Skills
Access, Excel, Data Analysis, Microsoft Office, SQL, Crystal Reports, Crystal Report Server, Business Objects, Leadership, Project Management, Data Mining, Operational Cost..., Cognos, Oracle, Microsoft SQL Server, Business Analysis, Technical Writing, Team Leadership, Windows, Customer Service, Business Intelligence, Software Documentation, Management, Data Warehousing, Process Improvement, SharePoint, MS Project, Change Management, Strategic Planning, Requirements Gathering, Troubleshooting, T-SQL, Analysis, Healthcare Information..., Team Building, Healthcare, Requirements Analysis, Data Modeling, Cross-functional Team..., Project Planning, Database Administration, Database Design, Visio, HIPAA, Vendor Management, Databases, Quality Assurance, SSIS, SDLC, SSRS
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Santa Clara University 1999 — 2003
Bachelor of Science (B.S.), Operations & Management Information Systems
San Francisco Health Plan January 2015 - Present
Workshare May 2006 - January 2015
Skills
Accounts Payable, Fixed Assets, Auditing, System Administration, Salesforce.com, Expenses, Payroll, Finance, ADP Payroll, Account Reconciliation, Enterprise Software
Education
San Francisco State University 1998 — 2003
Bachelor of Science (BS), Computer Information Systems
Alameda County Health Care Services Agency January 2012 - Present
San Francisco Health Plan 2002 - 2007
Washington Business Group on Health 1999 - 2001
Skills
Healthcare, Healthcare Information..., Healthcare Management
Education
The Johns Hopkins University 1998 — 1999
MPH, Maternal and Child Health
Harvard University 1988 — 1992
AB, English and American Literature
Health Care Policy and Communications 2010 - Present
The Women's Foundation of California 2009 - Present
Women's Initiative 2010 - 2010
Santa Clara Family Health Plan 2001 - 2009
San Francisco Health Plan January 1995 - January 2001
San Francisco Health Plan January 1993 - January 1995
Stanford University Medical Center January 1991 - January 1993
Education
Bennington College
B.A, History
University of California at
M.A Program, History
University of Southern California
M.P.A, Health Services
MedeAnalytics Inc November 2011 - Present
San Francisco Health Plan November 2010 - November 2011
Gap Inc. February 2010 - November 2010
con-way June 2007 - March 2010
Blue shield of California 2002 - 2007
Wipro 1997 - 2000
Skills
EDI, SOA, EAI, SDLC, Data Warehousing, Business Intelligence, HL7, Integration, Enterprise Architecture, Unix, Requirements Analysis, Software Project..., Web Services, Agile Methodologies, ETL
Education
Bangalore University
BS, Computer Science
Department of Public Health, City and County of San Francisco August 2005 - Present
San Francisco Health Plan September 2011 - Present
San Francisco Community Behavioral Health Services January 2003 - August 2005
San Francisco Community Behavioral Health Services May 2001 - January 2003
City of Fremont Human Services Department January 1997 - May 2001
Skills
Program Development, Grant Writing, Contract Management, Performance Management, Organizational..., Strategic Planning, Case Managment, Social Services, Community Outreach, Mental Health, Change Management, Crisis Intervention, Non-profits, Program Evaluation, Community Development, Grants, Behavioral Health, Program Management, Treatment, Policy, Project Planning, Healthcare, Community Organizing, Psychotherapy, Public Health, Family Therapy, Capacity Building, Clinical Supervision, Substance Use Disorders, Healthcare Management, Mental Health Counseling, Motivational..., Group Therapy, Psychology, Nonprofits, Workforce Development, Career Counseling, Prevention, Youth Development, Volunteer Management, Clinical Research, Workshop Facilitation
Education
University of Southern California 2004 — 2005
Certificate of Achievement, Mental Health Leadership
San Jose State University 1989 — 1991
Masters, Social Work
De La Salle University 1974 — 1979
B.S., Industrial Management Engineering
La Salle Greenhills 1970 — 1974
HealthPartners Institute for Education and Research September 2012 - Present
Mayo Clinic November 2008 - September 2012
State Health Access Data Assistance Center 2002 - November 2008
San Francisco Health Plan November 1999 - August 2001
National Marrow Donor Program January 2001 - July 2001
Skills
Survey Research, Survey Methodology, Survey Design, Public Health, Stata, Grant Writing, Health Services Research, Data Analysis, Research, Policy Analysis, Epidemiology, Program Evaluation, Research Design, Statistics
Education
University of Minnesota-Twin Cities 2002 — 2008
PhD, Health Services Research
Macalester College 1995 — 1999
BA, Biology, Spanish
Alameda Alliance for Health April 2010 - Present
Alameda Alliance 2008 - Present
Alameda Alliance for Health April 2008 - April 2010
San Francisco Health Plan June 2002 - April 2008
San Francisco Health Plan 2002 - 2008
Health Plan of San Mateo August 1997 - June 2002
Skills
Claim, Medicare, Medicaid, Managed Care, HIPAA, Healthcare, Healthcare Management, Health Insurance, Healthcare Information..., Process Improvement, Data Analysis, Strategic Planning, Hospitals, Project Management, Medical Compliance, Business Analysis, Vendor Management, Team Building, Change Management, Utilization Management, Provider Relations, HMO, Microsoft Office, Health Policy, Analytics
Education
California State University-Hayward 1991 — 1992
University of California, Berkeley 1986 — 1991
Excel Managed Care & Disability Services, Inc December 2013 - Present
Critical Focus 1994 - Present
Brightstarcare March 2013 - November 2013
San Francisco Health Plan July 2011 - March 2013
Aldersly Retirement Community April 2008 - October 2010
Living Independently 2007 - 2008
Jewish Home 2006 - 2007
Center for Elders Independence 2005 - 2006
Exodus 2002 - 2003
Psych Liasion 1986 - 1992
Skills
EMR, Clinical Research, Social Services, Home Care, Managed Care, Mental Health, Healthcare, Nursing, Medicare, Healthcare Management, Wellness, Elder Care, Medicaid, Training, Quality Improvement, Hospitals, Health Education, Case Management
Education
Saint Mary's College of California 1994 — 1995
M.S., Health Service Administration
Sutter Care at Home August 2014 - Present
Cari Jarbouai August 2011 - Present
San Francisco Health Plan October 2012 - October 2013
Contra Costa Regional Medical Center June 2011 - August 2012
The J. David Gladstone Institutes July 2003 - August 2010
Tenet Healthcare 1999 - 2001
CSULB Foundation 1998 - 2001
Skills
Clinical Research, Grants, Healthcare, Social Services, Grant Writing, Hospitals, Nonprofits, Mental Health, Research, Public Health, Data Analysis, Qualitative Research, Medicaid, EHR
Education
University of California, Berkeley 2010 — 2012
MPH
California State University-Long Beach 1998 — 2002
MSW, Social Work
NORCAL Mutual Insurance Company June 2005 - Present
San Francisco Health Plan January 1999 - November 1999
Avigen February 1997 - January 1999
UCSF 1990 - 1997
UCSF November 1992 - July 1996
Skills
Professional Liability, Claim Investigation, Claims Resolution, Management, Project Management, Customer Service, Healthcare, Research, Claims Management, Liability, Gene Therapy, Cancer Research, Insurance, Legal Liability, reinsurance, Mediation, Translation, Liasoning, Software Testing, Medical Terminology
Education
City College of San Francisco 2000 — 2003
Multimedia Certificate Program, Project Management; Web Developement, Dean's List
San Francisco State University 1992 — 1995
BS Biochemistry, BA Russian, Biochemistry, Russian, Cum Laude
University of San Francisco 1990 — 1991
Bachelor of Science (B.S.), Biochemistry/Premed
Hebrew Academy of San Francisco 1983 — 1990
Highschool diploma
Axiom Systems July 2013 - Present
HealthEdge July 2013 - May 2014
DaVita November 2012 - July 2013
CareFirst BlueCross BlueShield July 2012 - October 2012
San Francisco Health Plan October 2011 - June 2012
BCBSLA July 2010 - August 2011
CareFirst BlueCross BlueShield November 2008 - July 2010
CNSI January 2007 - October 2008
Skills
ICD-10, Data Warehousing, Requirements Analysis, Visio, EDI, SDLC, Software Project..., Health Insurance, Business Analysis, HIPAA, Healthcare Information..., Healthcare
Education
Jawaharlal Nehru Technological University 1999 — 2003
BTECH, Mechanical
Aluka Jai Hind Reddy Jr. College 1997 — 1999
Inermediate, MPC
San Francisco Health Plan December 2013 - Present
San Francisco Health Plan September 2011 - November 2013
Massachusetts Department of Public Health March 2009 - May 2011
Peace Corps 2005 - 2007
Skills
Program Development, Public Health, Community Outreach, Healthcare Management, Program Evaluation, Nonprofits, Data Analysis, Community Health, Quality Improvement, Health Education, Research, Healthcare Information..., Health Promotion, Managed Care, Qualitative Research, Medicaid, Program Management, Grant Writing, Mental Health, Social Services, Clinical Research, Healthcare, Health Policy, Policy
Education
Boston University 2004 — 2008
MPH, International Health
University of New Hampshire 1999 — 2003
BA, Sociology
San Francisco Health Plan October 2012 - Present
Sutter Pacific Medical Foundation January 2012 - October 2012
Sutter Physician Services (Formerly Sutter Connect) December 2007 - February 2012
Sutter Health December 2006 - December 2007
Unversity of California, Davis School of Medicine June 2005 - December 2006
University of California, Davis January 2004 - June 2005
Skills
Data Analysis, Excel, Access, Data Mining, Microsoft Excel, Microsoft Office 2007, Finance
Education
California State University-Sacramento 2000 — 2003
B.S, Business Administration-Finance
San Francisco Health Plan January 2013 - Present
Westside Calworks Counseling January 2006 - January 2013
Curry Senior Center November 2003 - February 2006
Skills
Mental Health, Psychotherapy, Social Services, Group Therapy
Education
Columbia University School of Social Work 2001 — 2003
MSW, Social Work
New York University 1994 — 1998
B.A., Drama, Psychology, American Sign Language
Convent of the Sacred Heart
EDK Consulting January 2009 - Present
Freed & Associates 2009 - 2010
San Francisco Health Plan January 2000 - January 2008
EDK Consulting January 1998 - January 2000
UNITED HEALTHCARE, Pacific January 1994 - January 1998
CIGNA HEALTHCARE OF NORTHERN CALIFORNIA January 1991 - January 1993
Skills
Healthcare
Education
Cornell University
Bachelor of Science, Human Development and Family Studies
Saint Mary's College of California
Master of Science, Health Services Administration
University of California, Berkeley
Bachelor of Science, Nursing
San Francisco Health Plan July 2013 - Present
Kaiser Permanente March 2012 - March 2013
The Permanente Medical Group 2009 - January 2011
Kaiser Permanente 2004 - 2009
Skills
Telemetry, Nursing, ACLS, Inpatient, Critical Care, Acute Care, Hospitals, Dermatology, Healthcare, Healthcare Management, Patient Safety, CPOE, EHR, Nursing Education, ICU, Medical/Surgical, Neurology, Epic Systems, BLS, EMR, Medication..., Pediatrics, Quality Improvement, Ambulatory, Wound Care, PALS, Utilization Management, Patient Advocacy, Infection Control, JCAHO, Healthcare Information...
Education
University of Phoenix 2010 — 2012
Master of Health Administration, Clinical Informatics
Florida State University 1996 — 1999
Bachelor of Nursing, Nursing
First Databank (FDB) August 2013 - Present
Wells Fargo April 2012 - July 2013
San Francisco Health Plan January 2011 - April 2012
Intel Corporation. April 2008 - June 2010
EDS Corp. June 2007 - April 2008
Skills
Oracle, Microsoft SQL Server, SQL, Agile Methodologies, SDLC, .NET, Requirements Analysis, Java, Requirements Gathering, Software Development
Education
The University of New Mexico 2003 — 2005
MS, Computer Science
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1994 — 1998
Bachelor of Technology (B.Tech.), Computer Engineering
Kendriya Vidyalaya 1987 — 1992
High School/intermediate, Science
VITAS Healthcare August 2014 - Present
Maine Medical Center May 2014 - July 2014
Mercy Health System of Maine June 2004 - April 2014
San Francisco Health Plan January 2001 - April 2003
Bank of America November 1995 - April 2000
Kincaid, Gianunzio, Caudle & Hubert September 1987 - August 1995
Skills
Benefits Administration, FMLA, Employee Benefits, Deferred Compensation, HRIS, Employee Relations, Performance Management, Onboarding, Healthcare, Human Resources, Employee Engagement, Organizational..., Policy, Healthcare Management, Leadership Development, Recruiting, HR Consulting, Leadership, Hiring, Employee Training
Education
Golden Gate University 1992 — 1994
Master of Science (M.S.), Human Resources Management/Personnel Administration
Oklahoma Baptist University
Bachelor of Arts (B.A.), Theater and Communications
San Francisco Health Plan 2014 - Present
Mental Health Association of New York City September 2012 - May 2013
New York University September 2011 - May 2013
Harlem Renaissance High School September 2011 - May 2012
Skills
Research, Advocacy, Writing, Public Policy, Mental Health, Mental Health Counseling, Psychological Assessment, Psychology, Social Services, Social Skills, Communication, Policy, Community Outreach, Motivational..., Program Development
Education
New York University 2011 — 2013
Master of Social Work (MSW), Social Work
University of California, Santa Cruz 2004 — 2008
BA, Psychology Intensive
San Francisco Health Plan September 2014 - Present
California Department of Managed Health Care August 2013 - September 2014
Alameda Alliance for Health June 2012 - July 2013
City and County of San Francisco January 2012 - June 2012
Hudson September 2011 - October 2011
Bay Area Legal Aid January 2011 - September 2011
Ford & Harrison LLP May 2009 - June 2009
American Cancer Society May 2008 - August 2008
Latham & Watkins August 2006 - May 2007
Manning, Leaver, Bruder & Berberich February 2006 - August 2006
Education
Emory University School of Law 2007 — 2010
J.D. with TI:GER Program Certificate in Intellectual Property
University of California, Los Angeles 2001 — 2005
B.S.
San Francisco Health Plan May 2014 - Present
Stanford Hospital & Clinics February 2008 - May 2014
Skills
Healthcare, Healthcare Management, HIPAA, Hospitals, Managed Care, Medicare, Revenue Cycle, EMR, Healthcare Industry, Medicaid, Health Policy
Education
Golden Gate University
MHA, Health/Health Care Administration/Management
Sutter Health October 2013 - Present
Sutter Health March 2011 - Present
San Francisco Health Plan September 2005 - June 2009
San Francisco Health Plan September 2003 - August 2005
San Francisco Health Plan September 2000 - August 2003
San Francisco Health Plan January 2000 - August 2000
Department of Veterans Affairs October 1998 - October 1999
Education
University of Wisconsin-Madison 1996 — 1998
Sociology Statistics & Research Methods
Boston College 1991 — 1995
BA, Sociology
Kaiser Permanente June 2012 - Present
Kaiser Permanente May 2011 - May 2012
Alameda Alliance for Health September 2007 - April 2011
San Francisco Health Plan August 2002 - September 2007
Health Care Quality Solutions January 2002 - August 2002
Skills
Performance Improvement, Healthcare Information..., Health Policy, Research, HEDIS, Healthcare, Utilization Management, Managed Care, Microsoft Excel, Customer Service, Medicaid, HIPAA, Informatics, Medicare, Healthcare Management, Revenue Cycle, Clinical Research, Healthcare Consulting, Software Documentation, Medical Compliance, Hospitals
Education
St. Mary's College of California 1985 — 1987
Master’s Degree, Health/Health Care Administration/Management
St. Mary's College of California 1982 — 1985
Bachelor’s Degree, Health Care Administration
Queensborough Community College 1972 — 1975
Associate’s Degree, Nursing
WebTPA August 2015 - Present
San Francisco Health Plan April 2011 - August 2015
Ameriprise Financial Services, Inc. January 2011 - March 2011
ikaSystems November 2008 - January 2011
Reliance General Insurance April 2008 - October 2008
Aditya Birla Retail Limited January 2008 - March 2008
Reliance Infosolutions Pvt. Ltd. February 2007 - January 2008
Perfect Education System May 2006 - February 2007
Skills
BizTalk, C#, EDI, Microsoft SQL Server, SOA, ASP.NET, Oracle, Integration, SharePoint, ESB, EDIFECS, XML, Project Management, Team Leadership, Software Documentation, HIPAA, ICD-10, HTML, HTML 5, CSS, JavaScript, ASP.NET MVC, MVC Architecture, Visual Studio, SSRS, QNXT, ClarEDI, AJAX Toolkit, SDLC, Agile Methodologies, TFS, XSLT, XML Schema, SQL PL, WCF Services, Microsoft Office, Technical Architecture, Design Patterns, SOAP, Web Applications, Resource Management, Automation, Test Automation, Technical Design, WSDL, ETL, HITECH, SSIS, WCF, EDIFACT
Education
K.J. Somaiya Institute Of Management Studies and Research 2005 — 2007
Master's degree in Computer Software and Applications, Computer Software Engineering
SIMSR 2005 — 2007
Master's Degree, Computer Software
Molina Healthcare May 2013 - Present
San Francisco Health Plan April 2010 - May 2013
Cognizant Technology Solutions July 2003 - March 2010
Skills
Project Management, Business Process..., Program Management
Education
Massachusetts Institute of Technology
B.Sc, Materials Science & Engineering
University of Pennsylvania - The Wharton School (CA)
MBA
San Francisco Health Plan August 2015 - Present
San Francisco Health Plan April 2014 - July 2015
San Francisco Health Plan July 2013 - April 2014
San Francisco Health Plan August 2012 - July 2013
San Francisco Health Plan September 2011 - August 2012
LifeLong Medical Care November 2009 - August 2011
Peace Corps May 2007 - July 2009
Skills
Program Management, Microsoft Office, Training, Leadership, Analysis, Management, Budgets, Business Intelligence, Community Outreach, Data Analysis, Fundraising, Grant Writing, Healthcare Management, Integration, Nonprofits, Process Improvement, Program Development, Program Evaluation, Project Management, Public Health, Research, Strategic Planning
Education
Bowdoin College 2002 — 2006
Bachlor of Arts, Economics
N-PAX Systems and Consulting - Beeline February 2012 - September 2013
San Francisco Health Plan May 2006 - September 2011
Contra Costa County October 1999 - November 2005
Cotelligent June 1999 - September 1999
Siemens Nixdorf March 1996 - April 1999
Skills
Process Improvement, Visio, SDLC, SQL, Microsoft SQL Server, Healthcare, Data Analysis, Software Documentation, Healthcare Information..., Databases, Agile Methodologies, Visual Studio, Visual Basic, Access, Data Warehousing
Education
De La Salle University 1991 — 1995
BS in Computer Science, Information Technology
Ateneo Graduate School of Business
Master of Business Administration (MBA)
San Francisco Health Plan March 2015 - Present
Prometheus Real Estate Group September 2013 - March 2015
Toyon Associates, Inc. August 2011 - August 2013
Ohlone College June 2007 - June 2008
Skills
Accounting, Access, Finance, Financial Analysis, PowerPoint, Data Analysis, Microsoft Excel, Accounts Receivable, Microsoft Word, Invoicing, Microsoft Office, Analysis, Customer Service, Financial Accounting, Bank Reconciliation, Fixed Assets, US GAAP, Business Overhead..., Allocations, Department Budgeting, Variance Reports
Education
California State University-East Bay
Bachelor of Science, Business Administration, Accounting Concentration
Brown & Toland Physicians March 2013 - Present
San Francisco Health Plan June 2010 - February 2013
Gardner Family Health Network 2009 - 2010
Skills
Healthcare Management, Healthcare, Managed Care, Medicaid, HIPAA, Process Improvement, EHR, Quality Improvement, EMR, Clinical Research, Motivational..., Business Analysis, Program Management, Nursing, Non-profits, Case Management, Case Managment, Medicine, Utilization Management, Nonprofits, Software Documentation
Education
Boston College
Bachelor's degree, Nursing
UC Berkeley Extension
University of Texas School of Public Health
San Francisco Health Plan March 2015 - Present
San Francisco Health Plan September 2013 - March 2015
San Francisco Health Plan March 2012 - September 2013
San Francisco Health Plan January 2012 - February 2012
Levi Strauss & Co. April 2011 - January 2012
Valley Yellow Pages June 2010 - December 2010
Cornerstone Academy August 2000 - July 2010
Pacific Gas and Electric Company June 2009 - September 2009
Skills
Excel, Microsoft Office, PowerPoint, Microsoft Excel, Research, Nonprofits, Leadership, Social Networking, Training, Dreamweaver, Data Analysis, Customer Service, Administrative..., Public Speaking, Team Leadership, Project Management, Process Improvement, Microsoft Word, Marketing, Teaching, Editing, Management, Photoshop, Social Media Marketing, Outlook, Team Building, Social Media, Marketing Strategy, Budgets, Salesforce.com, Access
Education
San Francisco State University 2004 — 2010
Bachelor of Science, Business Administration (Information Systems)
Alameda Health System February 2015 - June 2015
Non Profit Healthcare bay area December 2013 - January 2015
San Francisco Health Plan 2012 - 2013
MHN March 2011 - December 2011
Health Net August 2006 - October 2010
Skills
Insurance, Medicaid, Data Analysis, Access, Microsoft Excel, Customer Service, PowerPoint, Outlook, PPO, Microsoft Word, Research, Budgets, Microsoft Office, English, Photoshop, Public Speaking, Strategic Planning, Java, Windows, Teaching, HTML, Negotiation, Editing, Healthcare, Process Improvement, Healthcare Management, HIPAA, Program Management, Healthcare Information..., EHR, Managed Care, Training, Hospitals, EMR, Personal Training, Internal Audit, External Audit, Internal & External...
Education
Saint Mary's College of California 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Phoenix 2012 — 2013
Bachelor's degree, Health/Health Care Administration/Management
Berkeley City College 2010 — 2012
Health Services Administration
San Francisco Health Plan 2011 - Present
SAM Technology January 2000 - March 2011
San Francisco Brain Research Institute August 1993 - September 2000
Education
San Francisco State University 1993 — 1996
B.S., Accounting
Harris Health System April 2012 - Present
San Francisco Health Plan May 2011 - March 2012
Macy's January 2011 - April 2011
Terra Infotech June 2010 - December 2010
Skills
SQL, Microsoft SQL Server, SSRS, Data Warehousing, Databases, EDI, SharePoint, Visio, Oracle, SDLC, Crystal Reports, Requirements Analysis, Business Intelligence, Database Design, Business Analysis, HTML, Microsoft Excel, BizTalk, HIPAA, SSIS, ETL, QNXT System Analysis, Go Anywhere File..., 277CA, 837 Transaction, 834 Transaction, QNXT database..., QNXT 4.81 , 5.0 and..., Requirements Gathering, Testing, Software Development, Data Analysis, Medicaid Health Care..., Health Care Exchange..., ERS (Employee...
Education
University of Houston-Clear Lake 2008 — 2010
Master's degree, Computer Information System
Nagpur University 2003 — 2008
Bachelor's degree, Computer Engineering
San Francisco Health Plan March 2013 - Present
San Francisco Health Plan June 2011 - Present
DGA Partners June 2008 - April 2011
Horizon Blue Cross Blue Shield of New Jersey May 2007 - August 2007
Agency for Healthcare Research and Quality June 2006 - August 2006
Education
Cornell University 2006 — 2008
Masters in Health Administration, Health Adminstration
Cornell University 2002 — 2006
Bachelors of Arts, Economics, Biology
San Francisco Health Plan August 2013 - Present
The UFO Study – UCSF September 2012 - Present
Street Outreach Services September 2012 - July 2013
Tenderloin Area Center of Excellence December 2012 - April 2013
Planned Parenthood of Wisconsin June 2012 - August 2012
Wisconsin Department of Health Services (DHS) March 2011 - August 2012
AmeriCorps January 2011 - May 2012
A Mother's WIsh Foundation August 2011 - December 2011
Wisconsin Refugee Health and TB Program - DHS May 2011 - August 2011
Great Lakes Bioenergy Research Center (GLBRC) September 2009 - August 2011
Skills
Community Outreach, Healthcare, Spanish, Research, Event Planning, Fundraising, Community Health, Global Health, Community Development, Nonprofits, Volunteer Management, Microsoft Office, PowerPoint, Social Media, Harm Reduction
Education
Pontificia Universidad Católica Madre y Maestra 2011 — 2012
University of Wisconsin-Madison 2008 — 2012
Bachelor of Science (B.S.), Biology, Latin American Caribbean Studies, Global Health, and Gender and Women's Studies
San Francisco Health Plan June 2015 - Present
AIDS Emergency Fund February 2014 - June 2015
Dolores Street Community Services November 2014 - May 2015
Dolores Street Community Services June 2012 - November 2014
Community Housing Partnership August 2009 - April 2011
Jail Psychiatric Services August 2008 - May 2009
Boys & Girls Clubs of San Francisco October 2007 - May 2008
Tenderloin Health April 2006 - August 2007
Skills
Harm Reduction, Treatment, Social Services, Mental Health, Community Outreach, Non-profits, Crisis Intervention, Public Speaking, Case Managment, Event Planning, Research, Psychology, Buddhist Psychology, Psychotherapy, Therapists, Interventions, Conflict Resolution, Adolescents, CBT, Program Evaluation, Healthcare, Mental Health Counseling, Dual Diagnosis, Nonprofits, Group Therapy, Grants, Medical Social Work, Community Organizing, Play Therapy, Behavioral Health, Family Therapy, Motivational..., Chemical Dependency, Youth Development, Clinical Supervision, Self-esteem, Child Welfare, Prevention, Case Management Services, Life Transitions, Case Management, Solution Focused, Post Traumatic Stress, Grief Counseling, Psychosocial
Education
UC Berkeley 2007 — 2009
Masters in Social Welfare, Community Mental Health
Humboldt State University 2000 — 2005
Bachelor's degree, Psychology
Molina Healthcare June 2015 - Present
CVS Health January 2015 - May 2015
San Francisco Health Plan November 2013 - December 2014
Endo Pharmaceuticals March 2012 - November 2013
Tennessee Technological University January 2010 - December 2011
Dr. Reddy's Laboratories May 2008 - October 2008
Skills
Microsoft SQL Server, T-SQL, T-SQL Stored Procedures, SSIS, SSRS, HPLC, Analytical Chemistry, UV/Vis, IR, FTIR, GMP, Laboratory, Sop, Chromatography, FDA, Spectroscopy, 1H NMR, Empower, Trackwise, ChemDraw, carbon NMR, 13C NMR, GC-FID, HPLC-MS, Karl Fisher, HyperChem, Computational Chemistry, Spartan
Education
Tennessee Technological University 2010 — 2011
Master's degree, Chemistry
Jawaharlal Nehru University 2005 — 2009
Bachelor's degree, Pharmacy
Blue Shield of California March 2008 - Present
San Francisco Health Plan June 2006 - January 2008
MDwise Hoosier Alliance May 2002 - November 2005
Skills
Advanced SAS programming, Oracle Database, Unix, Excel VBA programming, SQL, Tableau, Statistical Data..., JavaScript, Business Objects, Insurance, Microsoft Office
Education
Georgetown University 2000 — 2002
Master's degree, Economics
Fudan High School
Fudan High School
Fudan University
Bachelor's degree, Finance
San Francisco Health Plan July 2015 - Present
Skills
Healthcare, Customer Service, Nursing, Registered Nurses, Team Leadership, Process Efficiency, Communication, Time Management, Quality Patient Care, Problem Solving, EHR, Leadership, Nursing Care
Education
Far Eastern University
Bachelor’s Degree, Nursing
Far Eastern University
Associate’s Degree, Health Sciences
San Francisco Health Plan December 2007 - Present
Skills
Healthcare, Project Management, Process Improvement, Hospitals, Healthcare Management, Program Management, Data Analysis, Healthcare Information..., Nonprofits, Clinical Research
Education
City College of San Francisco 1993 — 1995
Community Health Services/Liaison/Counseling
OfficeTeam Healthcare September 2008 - Present
San Francisco Health Plan June 2013 - July 2015
Delphi Of TeamHealth May 2009 - November 2012
Skills
Managing my time and..., Giving full attention,..., Talking to others to...
Education
Napa Valley College 2010 — 2015
Associate of Science (AS), Educational Leadership and Administration, General
Trinity College 2006 — 2007
Certified Administrative Medical Assitant, Medial Assistant