Saxon Company
Industry: Band
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Saxon Employees
USAA March 2015 - Present
Bank of America February 2014 - March 2015
Bayview Loan Servicing, LLC June 2012 - January 2013
Saxon July 2007 - July 2012
Skills
Banking, Credit, Loans, Mortgage Lending, Mortgage Banking, Residential Mortgages, Underwriting, Portfolio Management, Loss Mitigation, FHA, Mortgage Servicing, Loan Servicing, Financial Services, Call Centers, Loan Origination, Customer Service, Sales, Mortgage Underwriting
Education
Southern New Hampshire University 2013 — 2017
Bachelor's degree, Business
The Association of Finance & Insurance Professionals July 2014 - Present
Saxon Mortgage October 2012 - December 2013
Homeward Residential, Inc. April 2012 - October 2012
Saxon Mortgage October 2011 - March 2012
Saxon February 2008 - October 2011
Tamara Keilberg Luxury Real Estate July 2007 - February 2008
Dell Computer February 2007 - July 2007
First Baptist Church Georgetown, Texas October 2006 - February 2007
Keller Williams Realty March 2006 - October 2006
AIM Investments March 1998 - November 2003
Skills
Litigation Support, Legal Research, Mortgage Servicing, Legal Review, Customer Relations, Team Leadership, Cross-functional Team..., Loss Mitigation, Research, Customer Service, Litigation, Foreclosures, Strategy, Management, Training, Process Improvement, Analysis, Leadership, Marketing, Time Management, Visio, Outlook, Policy, SharePoint, Finance, Public Relations
Education
University of Louisiana at Monroe 1995 — 1997
B.A, Communications
Ouachita Baptist University 1992 — 1994
Bachelor of Arts (B.A.), Communications
JPMorgan Chase October 2011 - Present
Saxon July 2009 - August 2011
Saxon Mortgage July 2009 - January 2010
GMAC Financial March 2009 - July 2009
Drive Financial Services May 2007 - March 2009
West Corporation November 2003 - May 2007
Skills
IVR, Vendor Management, Call Center, Avaya, Telecommunications, Workforce Management, VoIP, Customer Experience, Contact Centers, Customer Satisfaction, Call Center Development, Customer Retention, Process Improvement, Telephony, Visio, Billing Systems, Customer Service, Quality Assurance, Call Centers, Analysis, Credit, Mortgage Lending, Risk Management, Loans, Banking, Financial Services, Loan Servicing, Loss Mitigation, Management, Mortgage Banking
Education
University of Phoenix 2005 — 2007
Master of Administration & Science, Justice of Administration & Homeland Security
Langston University 1997 — 2003
Bachelor of Arts, Broadcast Journalism & Marketing
Media Relations/Movie Script Writer November 1988 - Present
Protection 1 Security Solutions December 2013 - June 2014
Morgan Stanley January 2008 - July 2012
Saxon January 2008 - June 2012
Verizon November 1994 - January 2007
GTE California August 1977 - November 1994
Skills
Screenwriting, Film, Public Speaking, Entertainment, Scripting, Creative Writing, Workforce Management, Leadership, Executive Management, Media Relations, Team Leadership, Leadership Development, Social Media, Avaya, Social Networking, Drama, Call Centers, Management, Employee Training, Customer Service, Screenwriter, Process Improvement, Risk Management, Vendor Management, Coaching, Acting, Analysis, Training, Team Building, Telecommunications, Customer Satisfaction, Team Management, Instructor-led Training, Military Operations, Military Training
Education
Arkansas State University
Political Science, Sociology
U.S. Bank May 2015 - Present
Fannie Mae June 2013 - May 2015
SAXON May 2011 - May 2013
Saxon Mortgage October 2010 - May 2011
Saxon Mortgage May 2009 - October 2010
Bank of America 2006 - 2009
JPMorgan Chase 2005 - 2006
Capital One January 1998 - January 2004
Skills
Loss Mitigation, Mortgage, Call Center, Loan Servicing, Default, Underwriting, Banking, Portfolio Management, Modifications, Mortgage Lending
Education
Tarrant County College
Carlisle & Gallagher Consulting Group an NTT Data Company January 2015 - Present
Bayview Loan Servicing, LLC July 2013 - January 2014
Saxon May 2008 - June 2012
GMAC Financial May 2008 - March 2009
Homecomings Financial September 2005 - July 2007
Homecomings Financial January 2005 - September 2005
Homecomings Financial January 2004 - January 2005
JP Morgan Chase & Co September 2000 - December 2003
JP Morgan Chase & Co September 2000 - March 2002
Skills
Loss Mitigation, Mortgage Servicing, Default, Loan Servicing, Mortgage Banking, Mortgage Lending, HAMP, LPS, Loan Modifications, Loans, Credit, Loan Origination, Mortgage Underwriting, MSP, FiServ, NMLS Licensed, Foreclosures, Bankruptcy, Executive Management, Risk Management, Management, Residential Mortgages, Asset Management, Training, Portfolio Management, FHA
Education
The University of Texas at Arlington
Bachelors of Business Administration, Finance
Mountain View College
Associates of Arts & Sciences, Associates of Arts & Sciences
Homeward Residential, Inc. December 2012 - Present
Nationstar Mortgage November 2011 - December 2012
Saxon September 2011 - November 2011
Litton Loan Servicing October 2007 - September 2011
Skills
USDA, VA loans, Mortgage Banking, FHA, Mortgage Lending, Refinance, Loan Origination, Residential Mortgages, FHA financing, Loans, Mortgage Servicing, Government Loans, Non-Conforming, Finance, Portfolio Management, HAMP, Loan Servicing, Mortgage Underwriting, Loss Mitigation, Loan Modifications, Default, NMLS Licensed, Foreclosures, Mortgage Marketing, Short Sales, Credit
Education
North Central Texas College 2001 — 2003
Lewisville High School 1997 — 2001
CUNA Mutual Group May 2014 - Present
HBS, INC April 2013 - March 2015
Bank of America January 2012 - April 2013
SAXON January 2009 - January 2012
Bank of America August 2004 - December 2009
RAMSEY LAW FIRM ASCENSION CAPITAL GROUP April 2003 - August 2004
Skills
Loans, Management, Operations Management, Mortgage Lending, Leadership, Business Process..., Process Improvement, Business Process, Customer Service, SDLC, Analysis, Loan Servicing, Project Management, Strategy, Risk Management, Executive Management, Banking, Six Sigma
Education
University of North Texas 2010 — 2013
BAAS, Applied Technology and Performance Improvement
Utah State University 2013 — 2013
SubDiploma, STEDI, 92.6
Tarrant County College 2007 — 2010
Associate of Arts (AA), Business Administration and Management, General, 3.6
Residential Credit Solutions, Inc October 2012 - Present
GM Financial/Americredit June 2011 - November 2012
Lone Star Ag Credit May 2008 - June 2011
Saxon May 2002 - April 2008
Saxon Mortgage June 2001 - May 2002
Sunstar Acceptance January 1995 - April 1996
Skills
Credit, Credit Risk, Loans, Portfolio Management, Underwriting, Mortgage Lending, Finance, Credit Analysis, Management, Mortgage Banking, Auditing, FHA, Residential Mortgages, Financial Structuring, Loan Origination, Loan Servicing, Insurance, Negotiation, Real Estate
Education
Radford University 1991 — 1993
BS, Finance
Broome Community College 1989 — 1991
Associate in Science
Partnership Employment July 2015 - Present
Bank of America April 2011 - July 2014
Saxon Mortgage 2010 - April 2011
Saxon Mortgage 2007 - 2010
Saxon April 2004 - 2007
CitiFinancial Mortgage Co. Inc 2002 - 2004
Skills
Change Management, Customer Service, Talent Acquisition, Executive Management, Coaching, Management, Business Process, Loan Servicing, Mortgage Lending, Loss Mitigation, Quality Control, Technical Writing, Marketing, Acquisitions, Data Conversion, Research, Process Engineering, Strategy, Management Development, Functional Requirements, Customer Support, Continuous Improvement, Content Management, Policy Analysis, Financial Services, Loans, Mortgage Servicing, Loan Origination, Mortgage Banking, Portfolio Management, Training Programs, Process Improvement, Project Management, Risk Management, Credit, Finance, Training, Analysis, Cross-functional Team..., Program Management, Quality Assurance, Default, Leadership
Education
St. Cloud State University 1990 — 1992
Business, Speech Communications
Mankato State University 1988 — 1990
Business
Bayview Loan Servicing, LLC October 2013 - Present
Saxon March 2009 - May 2013
National Bankruptcy Services August 2004 - February 2009
Clear Water OB/Gyn fka Tom L. Neel, MD, PA August 1999 - June 2004
Skills
Word, Excel, Real Property Bankruptcy, Consumer Bankruptcy, FNMA & FHLMC..., Account Management, Call Management, Customer Service, Procedure Creation, Vendor Management, Due Diligence, Time Management, Processing Cash..., Business Correspondence, Training New Employees, Job Aids, Monthly Reporting, Negotiation, Special Projects, Payment Ledgers, Process Flow, Risk Assessment, Bankruptcy, Default, Servicing, Compliance, Mortgage Servicing, Foreclosures, Loan Servicing, FHLMC, Mortgage Lending, LPS Desktop, Mortgage Banking, Loans, Microsoft Word, Microsoft Excel, Residential Mortgages, LPS, Loan Origination, HAMP, FHA, Credit, VA loans, Refinance, Analysis, Home Equity Loans, Consumer Lending, FNMA
Education
Collin County Community College 2000 — 2005
The Colony High School 1995 — 1999
Degree
US Bank Home Mortgages October 2014 - Present
Nationstar Mortgage March 2012 - Present
Saxon - Morgan Stanley March 2010 - Present
Saxon March 2010 - Present
EMC - Bear Stearns February 2006 - 2010
JPMorgan Chase September 1997 - 2010
HSBC March 2005 - February 2006
Skills
Mortgage Servicing, Loans, Mortgage Lending, Management, Loss Mitigation, Mortgage Banking, Foreclosures, Executive Management, Process Improvement, Analytics, Residential Mortgages, Change Management, Risk Management, Loan Servicing, Credit, Leadership, Default, Financial Services, Team Building, Portfolio Management, Banking, Operations Management, Business Analysis, Strategic Planning, Loan Modifications, Project Planning, Loan Origination, Business Development, Vendor Management, Time Management
Education
University of Miami - School of Business 2004 — 2006
MBA, International Management
University of South Florida 1997 — 1999
BS, International Relations
Riverfront Chrysler 2015 - Present
BMO Harris Bank April 2013 - August 2015
PNC September 2012 - April 2013
Chase Bank November 2009 - August 2012
Equity Mortgage Corp March 2007 - March 2009
Fremont General Corp December 2001 - March 2007
Saxon May 1999 - November 2001
WMC Mortgage Services June 1997 - May 1999
Skills
Mortgage Sales for over..., Originated over $588..., Mastery of different..., Expert at developing..., Expertise in managing..., Well versed in in..., Underwriting, Sales, Mortgage Banking, Refinance, Cold Calling, Sales Operations, Loans, Certified Mortgage..., CRM, FHA, Mortgage Lending, Loan Origination, FHA financing, Residential Mortgages, Sales Management, Mortgage Underwriting
Education
Northern Illinois University
Business
Citi February 2012 - Present
Nationstar Mortgage Special Servicing October 2011 - February 2012
CoreLogic November 2008 - September 2011
CoreLogic November 2008 - May 2011
Saxon February 2007 - April 2008
Countrywide Home Loans 2003 - 2007
CitiGroup 1985 - 2002
Skills
Default Services, Operations Management, Compliance, Leadership Development, Operational Efficiency, Process Improvement, Process Development, Business Process..., Fulfillment Operations, Fulfillment, Fulfillment Services, Sales Management, Customer Satisfaction, Leadership, P&L Management, Team Building, Default, Executive Management, Financial Services, Process Simulation, Credit, Loss Mitigation, Analysis, Management, Sales, Mergers & Acquisitions, Order Fulfillment, Finance, Loans, Mortgage Banking, Loan Origination, Loan Servicing, Vendor Management, Marketing, Mortgage Lending, Risk Management, Banking, Credit Analysis
Education
Texas A&M University 1984 — 1985
In Pursuit of Master of Science, Finance
Texas A&M University/Gig Em Ags! 1980 — 1984
BBA, Marketing
BSI Financial Services Inc February 2014 - Present
Newbold Advisors August 2011 - February 2014
SAXON July 2008 - July 2011
Saxon Mortgage January 2010 - April 2011
Saxon Mortgage July 2008 - January 2010
Skills
Loss Mitigation, LPS, Mortgage, Default, Loans, Mortgage Underwriting, Foreclosures, AS400 system, Loan Servicing, Risk Management, Loan Origination, Mortgage Lending, Mortgage Banking, Analysis, Banking, Credit Analysis, HAMP, Mortgage Servicing, Portfolio Management, Residential Mortgages, Underwriting, Credit, Consumer Lending, Credit Risk, Finance
Education
Regis University 2010 — 2013
Masters, BA
Prairie View A&M University 1996 — 2001
BS, Electrical Engineering
WNC First Insurance Services May 2015 - Present
Bank of America June 2013 - Present
Bank of America April 2012 - June 2013
SAXON June 2010 - March 2012
EMC Mortgage Corporation October 2009 - May 2010
EMC Mortgage Corporation May 2006 - September 2009
Skills
Mortgage Servicing, Loss Mitigation, Financial Analysis, Call Center, Vendor Management, Loan Servicing, Foreclosures, Training, Default, Coaching, Recruiting, Leadership, Portfolio Management, Banking, Call Centers, HAMP, Mortgage Banking, Mortgage Lending
Education
The University of Texas at Arlington
Bachelor of Liberal Arts
Fannie Mae March 2010 - Present
Fannie Mae September 2011 - July 2012
Fannie Mae March 2010 - September 2011
Saxon Mortgage August 2005 - March 2010
saxon 2005 - 2008
Smith Barney 2000 - 2003
Skills
Mortgage Lending, Leadership, Mortgage Banking, Loans, Loan Servicing, Risk Management, Data Integration, Business Analysis, Credit, Loss Mitigation, Banking, Project Management, Loan Origination, Mortgage Underwriting, Residential Mortgages, Portfolio Management, SDLC, Business Process..., Default, Financial Services, Vendor Management, Mortgage Servicing, Process Improvement, Management, Analytics, Credit Risk, Underwriting, Finance, Financial Analysis, UAT Coordination, Business Strategy, Experienced Business..., Data Analysis, Resource Management, Tableau, Informatica, Spotfire
Education
Southern Methodist University 2015 — 2017
MBA Candidate, Class of 2017
University of North Texas 2004 — 2005
B. S., Criminal Justice
Mesquite High School 1994 — 1998
N/A January 2013 - Present
Saxon June 2009 - May 2012
Saxon Mortgage June 2009 - May 2012
Money Management International October 2006 - March 2008
Skills
* Complete..., Research, Escalation, Litigation Support, Legal Support, Legal Research, Portfolio Management, Financial Reporting, Project Implementation, Trustee assistance, Escrow, Loss Mitigation, Mortgage Lending, Loan Modifications, Mortgage Banking, Mortgage Servicing, Default, Legal Assistance, Loan Servicing, Bankruptcy, Foreclosures, Residential Mortgages, LPS Desktop, Mortgage Underwriting, Loan Origination, HAMP, LPS, FDCPA, FHA, Legal Documents, Short Sales, RESPA
Education
Tarrant County College 1999 — 2002
Paschal High School
Diploma
Nationstar Mortgage March 2013 - Present
Nationstar Mortgage July 2011 - Present
Saxon September 2008 - July 2011
GE/Xerox Capital Services July 2007 - September 2008
EMC Mortgage Corporation November 2005 - May 2007
GTE/Verizon February 1997 - October 2005
Skills
Learning Management, Workshop Facilitation, ADDIE, Needs Analysis, Instructor-led Training, Blended Learning, Leadership Development, Instructional Design, Training Delivery, Performance Consulting, E-Learning, Organizational Design, Captivate, Learning Management..., Training, Employee Training, Human Resources, Leadership, Organizational..., Talent Management, Technical Training, Project Management, Management
Education
University of North Texas 2014 — 2018
Doctor of Philosophy (Ph.D.)
University of North Texas
Master's Degree
Midwestern State University
Bachelor of Arts
Residential Credit Solutions, Inc February 2009 - Present
Saxon September 2004 - April 2008
National City Mortgage April 2001 - September 2004
Saxon Mortgage January 1999 - March 2001
Skills
Mortgage Lending, Loans, Mortgage Servicing, Loss Mitigation, Credit, Mortgage Banking, Management, Loan Servicing, Underwriting, Loan Origination, Residential Mortgages, Risk Management, Banking, Portfolio Management, Consumer Lending, Credit Analysis, Credit Risk, Due Diligence, Executive Management, FHA, Finance, Foreclosures, Insurance, Leadership, Mortgage Underwriting, Refinance
Education
Tarleton State University 1994 — 1996
BBA, Finance
Bank of America March 2014 - Present
Bank of America May 2011 - March 2014
Saxon Mortgage Services August 2009 - May 2011
Morgan Stanley/Saxon Mortgage 2008 - May 2010
Saxon 2007 - 2008
Saxon Mortgage 2004 - 2008
Skills
Business Process..., Accounting, Banking, Business Analysis, Business Process, Financial Analysis, Financial Services, Loan Servicing, Loans, Loss Mitigation, Management, Microsoft Office, Microsoft SQL Server, Mortgage Banking, Mortgage Servicing, Credit, Portfolio Management, Process Improvement, Project Management, SQL, Risk Management, Visio, Software Documentation
Education
University of North Texas 1996 — 2010
Sun National Bank January 2013 - Present
Saxon October 2009 - November 2012
Popular Mortgage Servicing June 2006 - September 2009
GMAC Mortgage December 2000 - June 2006
GE Capital Mortgage Inc. 1989 - 2000
Skills
Structured Finance, Investor Reporting, Management, Financial Risk, Mortgage Banking, Mortgage Lending, Bank Reconciliation, Loans, Mortgage Servicing, Loan Origination, Loan Servicing, Credit, Residential Mortgages, Loss Mitigation, Banking, Financial Analysis, Risk Management, FHA, Credit Analysis, Portfolio Management
Education
Rutgers University – Camden 1982 — 1986
Bachelor of Arts (BA), Accounting and Business/Management
Rutgers, The State University of New Jersey-Camden 1982 — 1986
B.A., Accounting/Business Administration
DaVitaRx January 2012 - Present
Saxon March 2009 - July 2012
Sogeti, USA June 2007 - February 2009
Chorus (formerly MDServe) October 2004 - June 2007
Cardinal Health March 2004 - May 2004
Lewis Computer Services June 2000 - February 2004
Appro Systems April 1998 - June 2000
Skills
HP Mercury Quality..., Visual Studio Team..., HP Mercury QuickTest..., IBM Rational Manual..., SQL Server..., MS SharePoint, T-SQL, VB Script, Team Foundation Server..., Black Box Testing, Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing, Backend / Database..., Negative / Error..., Security Testing, Testing, Quality Center, Test Planning, Test Management, SharePoint, Agile Methodologies, Microsoft SQL Server, Testing Practices, Software Documentation, Requirements Gathering, Integration, Functional Requirements, VBScript, Business Analysis, TFS, Visio, SQL, Quality Control, Databases, SDLC, Requirements Analysis, Test Cases, Quality Assurance, Software Development, Process Improvement, Manual Testing, System Testing, Web Applications, Scrum, Defect Tracking, Test Automation, Quality Management, Project Management
Education
Louisiana State University 1996 — 2000
BS, Management Information Systems
International Institute of Software Testing (IIST)
CSTP, Certified Software Test Professional
Fidelity October 2012 - Present
Alcon Laboratories, Inc. November 2011 - Present
Comforce November 2011 - Present
Saxon March 2010 - October 2011
Saxon Mortgage 2009 - 2011
Saxon October 2009 - March 2010
Infovision August 2009 - October 2009
Contran, Inc October 2007 - January 2009
Contran Corporation June 2007 - January 2009
Sendera Title March 2004 - June 2008
Skills
Windows Server, Active Directory, VPN, Disaster Recovery, Servers, Network Security, Troubleshooting, XP, Microsoft Exchange, Visio, Firewalls, Operating Systems, SharePoint, Technical Support, VMware, IIS, DHCP, Software Documentation
Education
Forsyth Technical College
Networking Technology
Forsyth Technical Community College
Network Technology
Piedmont Bible College
Music Education
Centennial Bank March 2015 - Present
Altisource June 2014 - January 2015
Pacific Union Financial May 2013 - October 2013
Acqura Loan Services July 2012 - April 2013
Saxon Mortgage March 2011 - July 2012
Saxon Mortgage March 2011 - July 2012
Saxon Mortgage March 2011 - July 2012
Saxon Mortgage February 2010 - March 2011
Saxon Mortgage June 2008 - February 2011
Saxon June 2008 - February 2010
Skills
Microsoft Office, Research, Excel, Access, Quality Assurance, Vendor Management, Problem Solving, Mortgage, Outlook, Coaching, PowerPoint, Business Analysis, Public Speaking, Insurance, Windows, Team Leadership, Loan Servicing, Leadership, Databases, Analysis, Loans, Microsoft Word, Quality Control, SharePoint, Business Intelligence, Mortgage Servicing, Financial Analysis, Loss Mitigation, Mortgage Lending, Call Centers, Credit, Training, Microsoft Excel, Risk Management, Management, Accounting, Loan Origination, Process Improvement, Customer Service, Banking, Residential Mortgages, Team Building, Mortgage Banking, FHA
Education
Arlington Baptist College 1986 — 1991
BS, Bible
Arlington Baptist College 1986 — 1991
Bachelor's DegreeBachelor of Science Degree, Bible
Arlington Baptist College 1986 — 1991
Bachelor's DegreeBachelor of Science Degree, Bible
Meridian High School 1982 — 1986
Diploma, College Prep
Sanford High School 1982 — 1986
Sanford-Meridian High School 1982 — 1986
College Prep, Diploma
PennyMac Loan Services, LLC July 2014 - Present
Retreat Capital Management Group April 2012 - January 2014
Chase April 2011 - April 2012
Saxon April 2009 - April 2011
Countrywide Home Loans January 2001 - April 2009
Skills
Loss Mitigation, HAMP, Vendor Management, Acquisitions, Mortgage Servicing, Default, Call Center, Call Centers, Loans, Loan Origination, Loan Servicing, Mortgage Banking, Portfolio Management, Residential Mortgages, VA loans, Mortgage Lending, Underwriting, Mortgage Underwriting, Management, Loan Modifications, Credit, Risk Management, Leadership, Refinance, Finance, Financial Services, Executive Management, FHA, USDA, Foreclosures, REO, Consumer Lending, Banking, Credit Analysis, Credit Risk, FHA financing, Bankruptcy, Short Sales, Home Equity Loans, Asset Management, Government Loans, Escrow, Real Estate Economics, Mergers & Acquisitions, Construction Loans, Financial Risk, Reverse Mortgages, Relationship Management, Commercial Mortgages, Insurance
Education
Texas Woman's University 2005 — 2009
Bachelor’s Degree (BGS), Business and Government
SAXON February 2009 - Present
Saxon Mortgage 2010 - 2013
GMAC ResCap March 2007 - February 2009
GMAC ResCap October 2005 - February 2009
GMAC ResCap January 2004 - February 2009
Skills
Process Improvement, Mortgage Servicing, Residential Mortgages, Litigation, Outlook, Loan Servicing, Microsoft Excel, Litigation Management, Loss Mitigation, Customer Service, Administrative..., Risk Management, Mortgage Banking, Microsoft Office, Spreadsheets, Access, Loans, Mortgage Lending, Research, Microsoft Word, Litigation Support, Financial Services, Credit, Corporate Law, Analysis, Bankruptcy, Management, Loan Modifications, Loan Origination
Education
El Centro College
Associate; Sciences Degree, Applied
Saxon August 2009 - Present
KELLER WILLIAMS REALTY/WILLIAM DAVIS REALTY August 2006 - Present
GMAC ResCap September 2008 - July 2009
PRIMELENING, A PLAINSCAPITAL COMPANY January 2006 - December 2006
PRIMELENDING, A PLAINSCAPITAL COMPANY June 2003 - December 2005
Education
University of Oklahoma 2002 — 2005
Human Relations
Saxon Intake ProcessorSaxonJanuary 2012 - May 2012
Saxon July 2007 - January 2012
Saxon October 2001 - July 2007
Skills
Spanish, Translation, Social Media, Microsoft Word, Microsoft Excel, Research, Creative Writing, Customer Service, Proofreading, Quality Assurance, Mortgage Servicing, Final Cut Pro, Analysis, Call Centers, Data Analysis, Data Entry, Leadership, Editing, Loan Servicing, Loss Mitigation, Marketing Strategy, Mortgage Banking, Outlook, Video Editing, Microsoft Office
Education
University of North Texas
Bachelor of Arts (B.A.), Spanish Language and Literature
Capital One Bank April 2014 - Present
Capital One Bank April 2013 - April 2014
Saxon December 2007 - May 2012
Wachovia Dealer Services October 2003 - December 2007
Skills
Credit, Call Center, Customer Service, Banking, Loans, Lotus Notes, Credit Analysis, Access, Microsoft Excel, Software Documentation, Underwriting, Outlook, Insurance, Customer Satisfaction, Loss Mitigation
Education
Gadsden State Community College
N/A, General Studies
Jacksonville State University
N/A, Computer Science, 3.26
BSI Financial Services Inc February 2015 - Present
BSI Financial Services Inc February 2015 - Present
Newbold Advisors April 2013 - July 2014
Saxon April 2009 - May 2012
Saxon Mortgage Services, Inc April 1999 - May 2012
Skills
Microsoft Office, Customer Service, Banking, Credit, Microsoft Excel, Financial Services, Risk Management, Mortgage Lending, Mortgage Banking, Financial Analysis, Loans, Process Improvement
Education
Northeastern University 1975 — 1980
Bachelor's Degree, Criminal Justice and Corrections, 3.0
Northeastern University
Bachelor's Degree, Criminal Justice and Corrections