SBC Ameritech
Industry: Telecommunications company
DescriptionAT&T Teleholdings, Inc., formerly known as Ameritech Corporation, is an American telecommunications company that arose out of the 1984 AT&T divestiture. Ameritech was one of the seven Regional Bell Operating Companies that was created following the breakup of the Bell System. CEO: Joe Walkoviak (Mar 2002–) Headquarters: Chicago, IL Founded: 1983 Acquisition date: October 8, 1999 Parent organizations: AT&T Corporation (1983), AT&T (1999–) Subsidiaries: Pacific Bell, Indiana Bell, Ohio Bell, Wisconsin Bell,
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SBC Ameritech Employees
Career Education Corporation March 2011 - November 2013
Career Education Corporation March 2011 - November 2013
Taylor Business Institute June 2013 - September 2013
TBI/Chicago Loop locaton June 2013 - August 2013
Volt Technical Inc January 2003 - January 2009
JPMorgan Chase December 1998 - October 2002
SBC Ameritech April 1996 - August 2002
Hudson Corp October 1991 - April 1997
Skills
Language-Java, C++, Dreamweaver, Microsoft SQL Server, Cisco Routers, Packet Tracer, NetBeans, Visio, Virtualization, XP, Computer Hardware, Marketing, Customer Service, Networking, Management, Troubleshooting, Windows XP, Security, Windows 7, Network Security, Technical Support, Cisco Technologies, Microsoft Office, Leadership, Training, Program Management, Public Speaking
Education
Colorado Technical University 2013 — 2015
Master of Public Health (MPH), Health/Health Care Administration/Management, DNA
Sanford-Brown College Greater Chicago Area 2011 — 2013
Bachelor of Applied Science (BAS) Information Technology, Information Technology, 3.9
Sanford Brown College Chicago campus 2010 — 2011
Associate of Applied Science, Information Technology, 3.29
Northeastern Illinois University 1999 — 2003
course work, Special Education-Learning Disabilities and Behavioral Disorders, 2.4
Chicago State University
State of Illinois Licensure, Pharmacy Technician/Assistant, Continued Adult Certification Program
Clay County High School
National-Louis University
transfer student, Business, Management, Marketing, and Related Support Services, 3.5
Sanford Brown College/Greater Chicago Area
Information Technology/Bachelor of Science
South Georgia College
State of Georgia Licensed/Cosmetology Trainer, Cosmetology/Cosmetologist, General, 2.24
Sparks College
Transfer Credits/South Georgia College, Business Administration, Management and Operations, 2.5
Pink Jasmine 2014 - Present
Midwest Warehouse 2013 - 2014
DC Dental Lab 2005 - 2013
Various Temporary Assignments 2002 - 2004
Various Temporary Assignments 2002 - 2004
research international usa 2000 - 2002
sbc ameritech 1997 - 2000
great lakes dredge and dock 1994 - 1996
Skills
Market Research, Customer Service, Marketing Research, Online Research, Microsoft Word, Microsoft Excel, Event Planning, Employee Relations, Team Building, Public Speaking, Customer Satisfaction, Accounting, Leadership, PowerPoint, Business Development, Spreadsheets, Report Writing, Process Improvement, Research Design, Sales, Program Management, Product Development, Customer Insight, Research, Marketing
Education
Northeastern Illinois University 1961 — 1965
Elementary Education and Teaching
Glenbard 1958 — 1962
College of DuPage
Fine and Studio Arts
Harper College
Business Administration and Management, General
North Park University
Music
Oakton Community College
Business Administration and Management, General
The School of the Art Institute of Chicago
Design and Applied Arts
Triton College
Writing, General
Waubonsee Community College
Computer and Information Sciences and Support Services
Wheaton College
Music
Alliance City School District August 2010 - Present
Waterloo Local Schools August 2011 - June 2012
Trumbull County Department of Job & Family Services April 2006 - September 2009
Roy's Wash and Lube September 2004 - May 2006
Trumbull County Dept. of Job and Family Services May 2005 - August 2005
SBC Ameritech December 2000 - February 2002
Skills
Tutoring, Data Entry, Teaching, Customer Service, Research, Fundraising, Mental Health, Community Outreach, Child Development
Education
2010Mount Union College Teacher Education 2009 — 2010
Bachelor of Arts (BA), History
Mount Union College 1999 — 2005
2005 BA, History
Bristol High School 1994 — 1998
Diploma
Southwest Gas Corporation March 2015 - Present
Saks Fifth Avenue July 2013 - Present
APAC Customer Services August 2012 - September 2013
Verizon Wireless January 2008 - June 2012
The Ritz Carlton August 2006 - January 2008
SBC Ameritech May 2001 - November 2005
Skills
Type 50 Wpm,..., Call Centers, Analysis, Customer Satisfaction, Customer Service, Sales, Team Building, Training, Troubleshooting, Customer Retention, Employee Training
Education
University of Phoenix 2014 — 2018
Bachelor's in Science and Human Resources
John Glenn High School 1995 — 1998
General Studies, Regular/General High School/Secondary Diploma Program
Hyman Interiors March 2011 - Present
McLachlan, Rissman & Doll March 2007 - February 2011
IBM February 2003 - February 2007
SBC Ameritech September 2001 - January 2003
Aimco May 1997 - August 2001
Skills
Event Planning, Photoshop, Social Networking, Interior Design, InDesign, Project Management, Event Management, Social Media, Social Media Marketing, Public Relations, Non-profit Leadership, Non-profit Volunteer, Non-profits, Community Outreach, Media Relations, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, AutoCAD, 3D Studio Max, Revit, Photo Galleries, Communication, Marketing, Guerrilla Marketing, iPhoneography, Curation, Journalism, Certified Project..., Interior Architecture, Space Planing, Customer Service, iMovie, iPhone, Graphic Design, Management, Illustrator, Space Planning, Adobe Creative Suite
Education
Harrington College of Design 2011 — 2014
M.A., Interior Design
Indiana University-Purdue University at Indianapolis 1998 — 1998
Certificate, Microsoft Office Specialist, Project Management
Butler University 1986 — 1991
B.A., Public and Corporate Communications, Public Relations, Marketing
American University 1989 — 1989
Journalism
WBDC
MasTec Network Solutions September 2013 - July 2015
Clearwire March 2012 - September 2013
Fourans June 2011 - March 2012
Commonwealth Edison 2005 - 2006
Consulting 2003 - 2005
SBC Ameritech 1999 - 2002
Ameritech New Media 1997 - 1999
Fujisawa 1991 - 1995
Skills
Accounting, Sarbanes-Oxley Act, Variance Analysis, Financial Modeling, Forecasting, Analysis, Finance, Budgets, Management, Access, Cost Accounting, PeopleSoft, Financial Reporting, Financial Analysis, Business Strategy, GAAP, Business Planning, Hyperion Enterprise, Essbase, Internal Controls, Process Improvement, Financial Forecasting, Telecommunications, Hyperion
Education
Dominican University 2010 — 2014
MAT, Education
Dominican University
Bachelor of Arts (B.A.), Accounting
Verizon Communications October 2014 - Present
Verizon Communications July 2013 - Present
Verizon Communications January 2009 - July 2013
Verizon Communications December 2003 - January 2009
SBC- Ameritech October 2000 - August 2002
Skills
Leadership, Troubleshooting, Organizational..., Call center, Customer Satisfaction, Telecommunications, Marketing, Team Building, Process Improvement, Customer Service, Analytics, Quality Assurance, Customer Experience, Administrative Office..., Project Management, Call Center, Call Centers, Program Management, Account Management, Team Leadership, Sales, Customer Retention, Training
Education
Strayer University (VA) 2009 — 2014
Business, Management, Marketing, and Related Support Services
E.L.Bowsher - Toledo, Ohio
AETNA INSURANCE COMPANY March 1997 - February 2011
SBC AMERITECH October 1995 - March 1997
Skills
Word, Outlook, Excel, Data Entry, Database Administration, Scripting, Call Center, Customer Service, Answering Phones, Mailings, Fax, Insurance Verification, ADMISSION VERIFICATION, PRECERTIFICATION, DENIAL LETTERS
Education
Ashford University - Iowa
Bachelor of Arts Degree, Counseling
Triton-College
Associates Degree, Applied Science
AT&T January 2007 - Present
AT&T January 2003 - October 2007
SBC Ameritech 2001 - 2003
Skills
Conflict Resolution, Lobbying, Build Strong Teams, Business Development, Coordination, Government, IP, iPhone, Microsoft Office, Microsoft Excel, Microsoft Word, New Business Development, Community Outreach, PowerPoint, Strategic Planning, User Experience, VoIP, Writing, YouTube, Operational Excellence, Wireless, LTE, 4G, Cellular Communications, Public Policy, Political Campaigns, Leadership, Program Management, Project Management, Policy, Management, Legislative Relations, Internet, IP Phones, Media Relations, Strategic Partnerships, Strategy, Networking, Proposal Writing, Public Affairs, Community Development, Nonprofits, Public Relations, Volunteer Management, Philanthropy, Corporate Communications, Press Releases, Politics, Corporate Social...
Education
Saint Xavier University 1994 — 1996
BA, Political Science
Marist High School 1987 — 1991
Frontier Communications November 2011 - Present
Frontier Communications February 2005 - October 2011
Tek Systems July 2002 - February 2005
LUCENT TECHNOLOGIES July 2000 - June 2002
LUCENT TECHNOLOGIES July 2000 - June 2002
LUCENT TECHNOLOGIES July 2000 - June 2002
LUCENT TECHNOLOGIES July 2000 - June 2002
Hecker & Associates, Ltd. January 1993 - July 2000
SBC Ameritech February 1970 - December 1992
Skills
Telecommunications, Transmission, FTTx, DSL, Network Design, Program Management, Network Architecture, Technical Management, Management Consulting, Broadband, Troubleshooting, Lucent, Network Engineering, WAN, Visio, DWDM, Ethernet, Telephony, Fiber Optics, Planning, Engineering, Metro Ethernet, T1, ATM networks, Carrier Ethernet, TDM, Project Planning, Management, Networking, Technology Management, Process Improvement, LAN-WAN, IP, ATM Networks
Education
Cardinal Stritch University 1982 — 1983
Masters, Management
University of Wisconsin-Milwaukee 1968 — 1971
BS, Applied Science and Engineering
University of Wisconsin-Platteville 1966 — 1968
Engineering
Self Employed - Trainer at&tTelecommunication TrainerJanuary 2002 - January 2010
University Hospitals Case Medical Center 2008 - 2010
SBC - Ameritech January 1995 - January 2000
Skills
Healthcare, Change Management, Call Center, Staff Development, Customer Retention, Nursing, File Management, Intranet, Benchmarking, Security, Help Desk Support, Content Management, Business Development, Employee Relations, Program Evaluation
Education
St. Augustine Academy 1969 — 1973
Capital University
Bachelor of Arts (B.A.), Business Administration and Management, General
Precision Castparts Corporation February 2011 - Present
Wilson Repair & Remodeling August 2006 - February 2011
Great Lakes Science Center 1996 - 2006
SBC - Ameritech 1994 - 1996
AT&T 1989 - 1994
Skills
Strategic Planning, Grant Writing, Budgets, Fundraising, Microsoft Office, Microsoft Excel, Nonprofits, Marketing, Management, Analysis, Leadership, Customer Service, Project Management, Contract Negotiation, Program Management, Recruiting
Education
Tiffin University 1993 — 1995
MBA, Management
Baldwin Wallace University 1985 — 1989
BA, Business Administration
Freelance C# Developer April 2011 - Present
Liberty Tax Service December 2011 - February 2012
Connections to the Future April 2011 - September 2011
JabberyJury November 2010 - December 2010
SetFocus August 2009 - June 2010
EDSAL Manufacturing June 2008 - September 2008
JPMorgan January 2004 - January 2008
SBC Ameritech June 2000 - February 2002
Hannah Systems Consulting November 1999 - February 2000
United Airlines / City of Chicago July 1999 - December 1999
Skills
C# 3.0, ASP.NET, LINQ, WPF, MVC2, WCF, JavaScript, JQuery, HTML, SQL Server 2008R2, SQL Server Management..., SQL Configuration..., T-SQL Stored Procedures, Dependency Injection, Repository, Advancing in SSIS and..., Crystal Reports, Microsoft SQL Server, ASP.NET MVC, Ninject
Education
Devry University
Bachelor's Degree, Information Systems
Oakton Community College 1995 — 1996
AAS, Computer Information Systems
Computer Learning Center 1987 — 1988
Diploma, Computer Programming
A Personal Chef Experience January 2005 - Present
SpartanNash 2006 - January 2015
Downtown market Grand Rapids April 2014 - August 2014
Culinary Cultivations 2014 - 2014
Eurest October 2008 - June 2011
BISSELL Homecare, Inc. October 2008 - November 2009
CIMCO Communications April 2008 - September 2009
SBC Ameritech 2002 - 2005
AT&T January 1978 - January 2002
Skills
Parties, Home, Menu Development, Cooking, Catering, Food Service, Food, Banquets, Culinary, Hospitality, Event Planning, Cost Control, Cuisine, Menu Design, Recipes, Culinary Skills, Fine Dining, Teaching, Sales, Customer Service, Customer Engagement, Project Management, Project Coordination, Food Quality, Pastry, Food Safety, Gourmet, Customer Satisfaction, Training, Chef, Team Building, Inventory Management, Food & Beverage, Event Management
Education
Grand Rapids Community College 2005 — 2007
Culinary Arts, Culinary Arts/Chef Training
Grand Rapids Community College 2005 — 2007
Bachelor of Science, Hospitality Department Culinary Arts Program (2005; Business Administration
Aquinas College 1981 — 1983
Bachelor of Science in Buisness Administration, Buisness Administration and Management
Grand Rapids Junior College 1975 — 1977
Applied Arts, Music and Business
Performance Driven Workforce/Reliance One February 2013 - Present
Comcast 2006 - 2010
Comcast 2003 - 2006
Contracted to LEVEL (3) COMMUNICATIONS by TekSystems 2000 - 2001
SBC AMERITECH 1998 - 1999
SBC AMERITECH 1996 - 1998
SBC AMERITECH 1990 - 1996
Skills
Telecommunications, Disaster Recovery, Networking, TCP/IP, Testing, Leadership, WAN, Access, Customer Service, Selling, Troubleshooting, Automotive, Proposal Writing, Technical Support, Customer Satisfaction, Account Management, Computer Hardware, Call Centers, Telephony, Sales
Education
Wayne State University 2011 — 2012
Graduate Certificate, Alternative Energy Technology
University of Detroit Mercy
Masters of Science, Computer and Information Systems
Ohio Institute of Technology
Bachelors of Science, Electronic Engineering Technology
Grand Circus Detroit 2015 — 2015
EXPERIENCE IT Detroit, Software Development in Test/Entry leve Java
Cars.com January 2014 - Present
Register Star/Gatehouse Media December 2008 - December 2013
Axium Foods July 2006 - July 2008
JP Morgan Chase Bank March 2005 - April 2006
Country Financial March 2003 - March 2005
SBC Ameritech April 2002 - December 2002
TCI Cable/AT&T Broadband May 1998 - August 2001
WUSN-FM July 1996 - February 1998
Continental Cablevision October 1995 - July 1996
Skills
Media Relations, Social Media, Advertising, Newspaper, Social Media Marketing, Digital Media, CRM, New Business Development, Newspapers, Sales, Selling, Market Planning, Email Marketing, Online Advertising, Advertising Sales, Customer Service, Facebook, Online Marketing, Magazines, Social Networking, Strategy, Press Releases, Leadership
Education
Southern Illinois University, Carbondale 1983 — 1988
B.A., Communications
ICES June 2014 - Present
US Navy Reserves July 2012 - Present
SBC Ameritech February 2001 - August 2002
Skills
Security Clearance, Defense, Information Assurance, DoD, Military, Navy, National Security, Top Secret
Education
Southern Illinois University, Edwardsville 2002 — 2006
Completed 4 years, Electrical Engineering
FamilyVideo.com May 2004 - May 2011
Freelance Web Development July 2002 - May 2004
SBC Ameritech October 2001 - July 2002
Solutions On-Site March 2000 - April 2001
Cars.com April 1998 - March 2000
Skills
Technical Documentation, Data Acquisition, Use Case Analysis, Web Applications, CSS, JavaScript, PHP, Web Development, MySQL, Perl, User Interface, Databases, Linux, Apache, AJAX
Education
Cornell University
Bachelor's of Arts, English, creative writing concentration
Prairie Title May 2015 - Present
Burnet Title 2003 - April 2015
Self-Employed January 2001 - January 2005
SBC Ameritech January 1997 - January 2000
Suburban Bank & Trust Company January 1995 - January 1998
First Colonial Bankshares Corporation January 1987 - January 1995
Education
Columbia College Chicago 1988 — 1990
BA, Marketing Communications
Triton-College 1986 — 1988
AA
Voice Data Systems 2007 - Present
SBC / Ameritraining 2001 - 2007
SBC - Ameritech 1997 - 2001
Ameritech 1996 - 1997
Octel 1995 - 1996
Allnet Communications Services, Inc. 1993 - 1995
Education
University of Arizona 1987 — 1992
BA
Seaholm High School
USPS 2005 - Present
Blue Cross Blue Shield of Michigan October 2001 - May 2005
SBC Ameritech February 1997 - October 2001
Skills
Government, Emergency Management, Policy, Data Entry, Supervisory Skills, Federal Government, Military, Security Clearance, Customer Service, Process Scheduler, Access, Public Administration, Microsoft Office, Outlook, Microsoft Word, Leadership
Education
Davenport University-Eastern Region 1997 — 2000
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Mackenzie high 1990 — 1992
Bachelor of Science (BS), Criminal Justice and Corrections
RCN August 2014 - Present
FCG Consulting April 2014 - August 2014
Hilbert Communications September 2012 - March 2014
SpiraLight Network December 2011 - September 2012
ABi September 2007 - December 2011
World Wide Packets May 2006 - July 2007
Charter Communications June 1996 - December 2005
TCI Telephony Services January 1995 - June 1996
SBC Ameritech June 1983 - December 1993
Skills
Wireless, Managed Services, Carriers, Fiber, Ethernet, Project Management
Education
University of Wisconsin-Milwaukee - School of Business Administration 1994 — 1995
Masters Degree
University of Wisconsin-Stout 1981 — 1983
BS
Gogebic Community College 1980 — 1981
AAS
First Data Merchant Services November 2008 - March 2009
Verizon Wireless Communications March 2007 - November 2008
Washtenaw Intermediate School District September 2004 - February 2007
SBC Ameritech March 2002 - September 2004
Computerized Security Systems July 1999 - May 2002
Manufacturing Group International September 1997 - June 1999
Education
Davenport University
credits, Business Administration
Gwinnett College Rising Spirit Institute
New Lawton School
Legal Assistant
Time Warner Cable September 2014 - Present
Various Non Profit organizations March 2014 - Present
Service Industry Research Systems (SIRS, Inc) July 2012 - March 2014
Impact Resource Group May 2007 - July 2012
Key Bank - McDonald Financial Group September 2005 - May 2007
Office Depot/Viking Office Products September 2003 - December 2005
SBC/ Ameritech July 1999 - July 2003
Skills
Leadership, Call Centers, Customer Service, Recruiting, Customer Satisfaction, Sales, Team Building, Operations Management, Training, Employee Training, Process Improvement, Call Center, Performance Management, Employee Relations, Leadership Development, Coaching, Customer Retention, Strategic Planning, Account Management, Vendor Management, Sales Management, Management, Retail, Team Leadership, Project Management, Microsoft Excel, Human Resources, Cross-functional Team..., Call Center Development, Hiring, Budgets, Change Management, Analysis, Volunteering, Philanthropy, Project Planning, P&L, Organizational..., Public Speaking, Microsoft Office, Time Management, Mentoring
Education
Antioch University
Bachelor of Arts (B.A.), Business Administration and Management, General
Verizon Business 2008 - Present
Nexus IS March 2007 - October 2008
Cisco 2005 - 2007
SBC 2000 - 2004
SBC - Ameritech 2001 - 2003
Williams Communications 1992 - 2000
Skills
Unified Communications, Managed Services
Education
California Polytechnic State University-San Luis Obispo
At&t June 2006 - Present
SBC - Midwest January 2004 - June 2006
SBC - Midwest July 2001 - February 2003
SBC Ameritech June 2000 - July 2001
SBC Ameritech June 1999 - June 2000
SBC Ameritech January 1998 - June 1999
Marshall Field's Department Store July 1995 - January 1998
Skills
Managed Services, Customer Satisfaction, Wireless, Direct Sales, Sales, Telecommunications, Sales Operations, Team Leadership, VoIP, Call Center, MPLS, Management, Business Development, CRM, Call Centers, Customer Retention, Leadership, Selling, Training
Education
University of Phoenix 2003 — 2005
Master, Business Administration
University of Michigan 1997 — 2001
Bachelor of Business Administration, Organizational Behavior and Human Resource Management
Smart Resources April 2012 - October 2012
Smart Resources January 2012 - March 2012
Ventures Unlimited July 2011 - October 2011
Kimberly Coleman Salon March 2010 - July 2011
Commonground Marketing April 2009 - December 2009
OPPIDANusa January 2006 - January 2009
Whitehall Jewellers December 2004 - January 2006
LaPetite Academy August 2002 - April 2004
SBC Ameritech August 2001 - August 2002
Tribune Company March 2000 - December 2000
Skills
Administrative Support, Budgeting, Microsoft Office, Outlook, Vendor Relations, Payroll, Budgets, Accounts Receivable, Marketing Strategy, Microsoft Excel, Social Media, Social Media Marketing, Training
Education
DePaul University 2004 — 2009
Bachelors, Public Communications
Harold Washington College 1991 — 1995
Associate's degree, Merchandising and Marketing
First Communications January 2010 - Present
Altura Communication Solutions December 2007 - September 2009
Cross Telecom April 2006 - November 2007
Focal Communications/ Broadwing April 2003 - March 2006
SBC/ Ameritech May 2001 - January 2003
CCC Technologies 1994 - 2000
Skills
Direct Sales, Telecommunications, VoIP, Account Management, Business Development
Education
Marquette University 1988 — 1992
BS, Marketing
Ascend Staffing /EDSI July 2012 - Present
Father's and Family 2012 - 2013
Frontier Communications January 2010 - April 2011
Verizon Business January 2005 - December 2009
Verizon Wireless November 2003 - December 2004
Mary Kay Cosmetics 2002 - 2003
SBC Ameritech 1989 - 2002
Skills
Positioning, Customer Retention, Sales Management, CRM, Business Planning, Teamwork, Direct Sales, Telecommunications, Call Center, Salesforce.com, Sales Process, Wireless, Customer Satisfaction, Team Building, Strategic Planning, New Business Development, Customer Service, Sales, Call Centers, Team Leadership, Retail, Negotiation, Solution Selling, Product Management, Coaching, Training, VoIP, Account Management, Leadership, Selling, Sales Operations, Customer Experience, Business Development, Networking, B2B, Sales Presentations, Professional Services, Project Management, Management, Time Management
Education
Indiana Wesleyan University 2012 — 2013
Masters, Strategic Business Management, 4.0
Cardinal Stritch University 1992 — 1996
Bachelors, Business Management
EXG Results January 2015 - Present
Blueocean Market Intelligence May 2013 - December 2014
ListenLogic July 2012 - 2013
SheSpeaks Inc. December 2009 - 2011
Nielsen NeuroFocus January 2008 - December 2009
Nielsen Online - BuzzMetrics May 2003 - 2008
Jupiter Media Metrix 2003 - 2007
SBC Ameritech 1998 - 2000
Cable & Wireless 1990 - 1994
Skills
SaaS, Market Research, Integrated Marketing, Marketing Effectiveness, Positioning, Advertising, Analytics, B2B, Brand Development, Business Development, CRM, Competitive Analysis, Marketing Strategy, New Business Development, Online Advertising, Online Marketing, Marketing, Management, E-commerce, Customer Insight, Strategy, Digital Marketing, Cross-functional Team..., Social Media Marketing, Product Marketing, Product Development, Segmentation, Social Media
Education
Case Western Reserve University - Weatherhead School of Management 1999 — 2002
Master of Business Administration (M.B.A.)
University of Wisconsin-Madison 1984 — 1988
BA, Economics
Miami University 1983 — 1984
Business
Charles F. Brush
The Salvation Army December 2005 - Present
Chicago Public Schools January 2002 - December 2003
SBC Ameritech October 1999 - December 2001
Skills
Community Outreach, Grant Writing, Grants, Social Services, Non-profit..., Community Development, Event Planning, Project Management, Financial Reporting, Managerial Finance, Account Reconciliation, Case Managment, Nonprofits, Program Development, Philanthropy, Program Evaluation, Case Management, Staff Development, Strategic Planning, Fundraising
Education
Keller Graduate School of Management of DeVry University 1997 — 2001
Master of Business Administration (M.B.A.), Finance, General
Keller Graduate School of Management of DeVry University 1997 — 2001
Masters Degree, Project Management
The George Washington University - School of Business 1988 — 1993
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
GTreasury March 2012 - Present
Next Level Enterprises September 2010 - Present
Round Lake Sanitary District April 2010 - Present
VerityThree October 2006 - September 2010
SBC Ameritech June 2001 - October 2006
Round Lake Area Library Board May 2002 - July 2005
Professional Women of SBC January 2004 - January 2005
Professional Women of SBC January 2004 - December 2004
Paterno Imports January 2000 - June 2001
Ace Hardware June 1992 - June 2001
Skills
Social Media, Marketing Strategy, Customer Service, Marketing, Advertising, SQL, Marketing Communications, Digital Marketing, Databases, XML, Delphi, .NET, C#, SSRS, Microsoft SQL Server, MySQL, VB.NET, Project Management, Team Leadership, JavaScript, jQuery, HTML, Software Development, Code Review, Relational Databases
Education
DeVry University 2000 — 2002
Bachelor's Degree, Computer Information Systems, 4.0
42 1998 — 1999
Associate Degree, Computer Science, 4.0
Bankers Life and Casualty Company March 2014 - Present
St. Augustine Golf Outing January 2010 - January 2014
PMUSA SALES October 2003 - September 2010
SBC Ameritech April 2002 - October 2003
Skills
Sales and Marketing, Microsoft Office, Customer Relations, Customer Service, Event Planning, Marketing, Social Media, Public Speaking, Account Management, Marketing Communications, Strategic Planning, Social Media Marketing, Event Management, Marketing Strategy, PowerPoint, New Business Development, Fundraising, Social Networking, Public Relations, Salesforce.com, Advertising, Sales Process, Insurance, Health Insurance, Sales Presentations
Education
The Ohio State University - The Max M. Fisher College of Business 1997 — 2002
BA, Marketing, 3.84
Copley High School 1993 — 1997
Cerner Corporation November 2010 - Present
Cerner Corporation July 2007 - July 2010
Cerner Corporation November 2005 - July 2007
Sprint Nextel November 2001 - November 2005
Sprint September 2001 - November 2001
SBC Ameritech April 2000 - September 2001
Rocco Fiore & Sons, Inc. May 1998 - April 2000
Skills
Troubleshooting, Unix, Integration, Project Management, Cisco Technologies, ITIL v3 Foundations..., Computer Network..., Knowledge Management, Team Leadership, Client Liaison, Client Presentation, Technical Support, Software Documentation, Visio, Healthcare Information..., ITIL, Process Improvement
Education
Iowa State University 1992 — 1998
Bachelor of Science (BS), Horticultural Science
Packaged Concrete, Inc./The Quikrete Companies March 2004 - August 2014
SBC Ameritech July 2000 - December 2001
IBM Global Services/AT&T Global Network Services March 1998 - June 2000
Advantis/IBM Global Services February 1997 - March 1998
US Army February 1988 - November 1995
US Army April 1992 - August 1993
Skills
Sustainability Education, Sustainability..., Sustainability, Environmental Awareness, Healthy Lifestyle, Healthy Eating, Zero Waste, Research, Vegan, Project Planning, Management, Networking, Troubleshooting, System Administration, Network Administration, Infrastructure, Microsoft Office, Routers, Security, WAN, Vendor Management, Technical Support, Help Desk Support, Customer Service, Telecommunications, Hardware, Access, CRM, Event Planning, Event Management, Human Resources, Military Operations, Military Experience, Military Training, Military Leadership, Volunteer Management, Volunteering, Training
Education
University of Illinois at Urbana-Champaign 2011 — 2013
Certificate in Environmental Sustainability
DeVry Institute of Technology 1996 — 1999
BS, Telecommunications Management
Emerald Expositions March 2015 - Present
Vendome Group August 2010 - Present
New You Magazine 2010 - December 2010
Questex Media Group October 2008 - April 2010
Advanstar Communications - Questex Media Group Inc January 2003 - April 2010
Send Out Cards 2010 - 2010
Advanstar Communications February 2001 - October 2008
Advanstar Communications 2002 - 2008
WW GROUP, INC January 1989 - January 2004
SBC-AMERITECH January 1999 - January 2003
Skills
Marketing, B2B, Advertising, Sales, New Business Development, Sales Management, Marketing Strategy, Lead Generation, Trade Shows, Business Development, Email Marketing, Social Media Marketing, Marketing Communications, Leadership, Strategic Planning, Publishing, Team Building, Direct Marketing, Online Marketing, Sales Presentations, Online Advertising, Account Management, Direct Mail, Product Development, Social Media, Customer Retention, Salesforce.com, Newsletters, Time Management, Pricing, Negotiation, Strategic Partnerships, Publicity, Web Site Production, Inserts, Invoicing, Conference Services, Credit, Microsoft Money, New Business..., Sales Operations
Education
Baldwin Wallace University
Master, Business Administration
Baldwin Wallace University
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Baldwin-Wallace College
Master of Business Administration (M.B.A.)
University of Dayton
BS, Business
University of Dayton
Bachelor of Science, Management
CDW August 2013 - Present
PC Mall February 2010 - July 2013
Dell ASAP Software August 2004 - February 2009
SBC Ameritech 2001 - 2002
Qwest Communications 2000 - 2001
Novell 1998 - 2000
Zenith Electronics 1994 - 1998
Ameritech Cellular Services 1990 - 1994
Skills
Solution Selling, Consultative Selling, Key Account Management, Cold Calling, Sales Management, Software Asset..., Contract Negotiation, Contract Management, Software Licensing, License Management, Microsoft Licensing, Selling, SaaS, Sales, Sales Process, Account Management, Sales Operations, Enterprise Software, Leadership, Management, Direct Sales, Salesforce.com, Cloud Computing, Training, Program Management, Professional Services, Relationship Management, Microsoft Technologies, Networking, Competitive Analysis, Pre-sales, Managed Services, Channel Partners, Lead Generation, Software Industry, Partner Management, Storage, Strategic Partnerships, Data Center, Virtualization, HP, Unified Communications, VDI, Storage Solutions, Sales Enablement, Resellers, Go-to-market Strategy, Channel Sales, Demand Generation, Business Alliances
Education
University of Illinois at Urbana-Champaign 1986 — 1990
B.S., Psychology
Solex College August 2012 - August 2014
Nokia/NAVTEQ October 2010 - February 2012
State Of Illinois, IDES July 2009 - December 2010
Motorola May 2006 - July 2009
CDW June 2005 - May 2006
Roselle School District 1997 - 2005
Lucent Technologies March 2000 - June 2002
Ameritech Corporation September 1997 - January 2000
SBC Ameritech 1997 - 2000
3Com 1996 - 1997
Skills
Mentoring, Organizational Design, Vendor Management, Contract Negotiation, Team Building, Research, Program Management, Product Management, Business Strategy, Product Development, Leadership, Cross-functional Team..., Strategy, Product Marketing, Marketing, Telecommunications
Education
University of Illinois at Urbana-Champaign 2004 — 2006
M.S., Library Information Science
Seton Hall University 2000 — 2002
M.A., Strategic Communications & Leadership
University of Maryland 1969 — 1972
B.A., History
Merge Healthcare March 2013 - Present
Merge Healthcare September 2010 - March 2013
DialAmerica Marketing February 2010 - September 2010
AST Corporation 2007 - 2007
Lanier/RICOH 2002 - 2005
Aurora University 2002 - 2003
Tellabs 2000 - 2001
SBC Ameritech 1993 - 1998
AT&T 1986 - 1991
Skills
Salesforce.com, Sales Process, New Business Development, CRM, Account Management, Sales, Lead Generation, Sales Operations, Business Development, B2B, Management, Marketing, Sales Management, Strategic Planning, Program Management, Strategy, Cross-functional Team..., Process Improvement, Solution Selling, Healthcare Information..., Project Management, Healthcare
Education
Northwestern University 1992 — 1993
MS, Integrated Marketing Communications
University of Illinois at Urbana-Champaign - College of Business 1976 — 1981
BS, Business Administration & Marketing
Aurora University
Maine West
Hu-Friedy Mfg. Co., LLC June 2009 - Present
Hewitt Associates December 2007 - December 2008
McIntosh and Associates August 2007 - November 2007
T-Mobile September 2005 - July 2007
SBC Ameritech 1994 - 2005
Skills
Process Improvement, Vendor Management, Customer Experience, Leadership, CRM, Call Center, Call Centers, Start-ups, Management, Six Sigma, Project Management, Team Leadership, Change Management, Team Building, Business Analysis, Telecommunications, Customer Satisfaction, Strategy, Cross-functional Team..., Troubleshooting, Development Of Employees, Outsourcing, Project Planning, Customer Service, Sales, Coaching
Education
DePaul University
Isobar U.S. June 2013 - Present
Charles River Development 2010 - March 2013
Evergreen Investments May 2006 - January 2010
Fidelity Investments November 2002 - May 2006
SBC Ameritech November 2001 - October 2002
Verizon March 2001 - September 2001
Tools Syndicate June 2000 - February 2001
Skills
Software Engineering, Software Development, Agile Methodologies, Web Services, Java, SQL, Oracle, C#, Microsoft SQL Server, Java Enterprise Edition, Hibernate, Eclipse, Tomcat, Spring, JSP, XML, Spring Framework
Education
Quaid-e-Azam University, Islamabad
Bachelor of Science (B.S.), Computer Sciences
Wheaton Warrenville South High School November 2007 - Present
Hoffman Estates High School August 2004 - December 2007
SBC Ameritech March 2001 - July 2004
Skills
Emotional Disabilities, Individualized..., IEP, Direct Instruction, Universal Design for..., Boardmaker, Functional Behavior..., Behavioral Disorders, Positive Behavior..., Public Speaking, RTI
Education
National-Louis University 2005 — 2007
Masters of Arts in Teaching, Special Education and Teaching
Illinois State University 1996 — 2001
Bachelor of Science (BS), Liberal Arts and Sciences, General Studies and Humanities
Covad Communications June 2007 - Present
Covad Communications 2007 - 2009
T-Mobile June 2006 - May 2007
SBC/AT&T May 2005 - June 2006
RCN/21st Century October 2000 - December 2001
SBC-Ameritech August 1997 - June 2000
Education
University of Northern Colorado
AA Degree, Accounting
Nortel Networks June 2005 - Present
NACR April 2004 - June 2005
Avaya 2001 - 2005
Avaya September 2001 - April 2004
SBC-Ameritech November 1995 - August 2001
SBC/Ameritech November 1995 - August 2001
Ameritech 1995 - 2001
AT&T May 1993 - October 1995
MCI June 1991 - April 1993
AT&T July 1983 - April 1991
Education
Macomb Community College 1982 — 1983
Atherotech October 2013 - Present
Indiana Farm Bureau Insurance June 2012 - October 2013
Pfizer (Publicis Touchpoint Solutions) October 2009 - April 2012
Mazak Corporation 2008 - October 2009
Intermac America 2007 - 2008
Forest Pharmaceuticals January 2003 - June 2006
SBC Ameritech 2002 - 2003
Skills
Cold Calling, Sales Process, Salesforce.com, Marketing, Sales, Cardiology, Leadership, Sales Operations, Management, Sales Management, Business Development
Education
Ball State University - College of Business 2000 — 2002
MBA, Business (Sports Administration)
Ball State University 1996 — 2000
MA
Honeywell Fire Safety Americas - Distribution January 2015 - Present
Honeywell March 2013 - January 2015
System Sensor October 2010 - March 2013
System Sensor June 2008 - October 2010
AT&T April 2006 - 2008
AT&T September 2003 - April 2006
SBC Communications February 2002 - September 2003
SBC Ameritech August 2000 - February 2002
SBC Ameritech June 2000 - August 2000
Skills
Product Development, Product Marketing, Marketing, Product Management, Cross-functional Team..., Strategic Planning, Marketing Strategy, Project Planning, Project Management, Engineering Management, Sales Management, Product Launch, Leadership, B2B, Marketing Management
Education
Northern Illinois University 2000 — 2000
BS, Operations Management Information Systems
Lincoln Park Zoo February 2008 - Present
Exelon Corporation 2006 - 2007
State of Illinois 2004 - 2006
Ameritech Corporation, Chicago, IL 1995 - 1998
Ameritech 1993 - 1998
Burson-Marsteller 1990 - 1993
SBC Ameritech 1990 - 1993
Education
The Ohio State University
BA journalism
Servpro Fire & Water Cleanup & Restoration November 2014 - Present
Answer National August 2012 - November 2014
Self employed January 2003 - May 2012
SBC Ameritech April 2001 - December 2002
ADP December 1998 - December 2000
Skills
Cold Calling, Sales, Sales Management, Account Management, Telecommunications, Management, Marketing, Coaching, Payroll, Sales Process, Marketing Strategy, New Business Development, Direct Sales, Salesforce.com, Selling
Education
University of Illinois at Chicago 1991 — 1994
BFA, Art and Design
Brican Systems Corp January 2007 - Present
Corporate Express 2004 - 2007
MCI Communications 2003 - 2004
SBC Ameritech 2000 - 2003
Education
Central State University
Bachelor of Science, Business Finance
YMCA of Metropolitan Chicago January 2012 - Present
YMCA of Metropolitan Chicago January 2010 - December 2012
Klipsch Group, Inc. November 2005 - March 2009
Norwood Promotional September 2003 - November 2005
Norwood Promotional January 2003 - March 2003
Stanley Security Solutions April 2002 - December 2002
SBC Ameritech October 1999 - March 2002
SecurityLink January 1999 - January 2001
Parcel Mauro PC January 1994 - January 1997
Sidley Austin LLP January 1991 - January 1994
Skills
Corporate Law, Intellectual Property, Commercial Litigation, Litigation, Corporate Governance, Mergers & Acquisitions, Licensing, Legal Advice, Patents, Trademarks, Arbitration, Employment Law, Leadership, Litigation Management, Strategic Planning, Restructuring, Strategy, Management, International Law, Product Liability, Privacy Law, Negotiation, Contract Negotiation, Governance, Joint Ventures, Acquisitions, Complex Transactions, Transactional Law, Real Estate Law, Corporate Strategy..., Praesidium Accreditation, Legal Advisory, Due Diligence, Real Estate Tax Appeals, Leadership Development, Non-profit..., Risk Management, Asset Acquisition, Head Start Programs, General Corporate..., Legal Department, General Counsel, Women's Lawyer, Child Advocate, Humane Society, https://www.linkedin.com..., Liability, Liability Exposure, Legal Compliance, Patent Litigation
Education
Loyola University Chicago School of Law 1988 — 1991
Juris Doctor, Law
University of Notre Dame 1982 — 1986
BA, Government
Burrell High School 1980 — 1982
High School Diploma, College Prep
Cancer Treatment Centers of America October 2013 - Present
Cancer Treatment Centers of America August 2012 - Present
Cancer Treatment Centers of America November 2011 - August 2012
Merck January 2010 - February 2012
Schering-Plough Pharmaceuticals July 2004 - April 2011
Choice One Communications November 2003 - July 2004
TAP Pharmaceuticals May 2002 - October 2003
SBC Ameritech September 2000 - May 2002
Office of Senator June 1998 - September 2000
Skills
Hospital Marketing, Physician Relations, Training, Healthcare Information..., Healthcare Management, Cardiology, Oncology, Healthcare, Leadership, Sales Operations, Hospitals, Selling, Team Building, HIPAA, EHR, Informatics, Physicians, Management, Healthcare Industry
Education
Emerson College 1994 — 1998
Bachelor of Science, Speech; Management Communications and Public Relations
Clarity Partners, LLC January 2015 - Present
Vincent Brown 1986 - Present
Clarity Partners, LLC April 2011 - December 2014
City of Chicago April 2007 - April 2011
Various Clients 2005 - 2007
Chi-creates.tv 2005 - 2007
SBC 2001 - 2004
SBC - Ameritech 1992 - 2001
Ameritech - Illinois Bell 1977 - 1992
Skills
SQL, Unix, Testing, Linux, Oracle, Databases, Business Objects..., Software Documentation, Java, PL/SQL, Program Management, Perl, System Administration, Windows, Live Sound, HTML
Education
Illinois Institute of Technology
Master of Applied Science, Computer Science
Illinois Institute of Technology
Bachelor of Science, Electrical Engineering
Columbia College Chicago
Certificate in Sound Engineering
Municipal/ Government July 2003 - Present
DIXMOOR POLICE DEPT July 2003 - Present
SBC/ AMERITECH May 2001 - December 2002
US Government January 1986 - January 1994
Skills
Enforcement, Criminal Investigations, Criminal Justice, Police, Government, Evidence, Interrogation, Policy, Surveillance, Firearms, Counterintelligence, Background Checks, Counterterrorism, Crime Prevention, Crime Scene..., Criminal Intelligence, Criminal Law, Crisis Management, Defense, Executive Protection, Field Training, Field Training Officer, Fraud, Homeland Security, Homicide Investigations, Hostage Negotiator, Intelligence, Intelligence Analysis, Internal Investigations, Investigation, Law Enforcement..., NIMS, Patrol, Physical Security, Police Training, Preparedness, Program Management, Public Safety, SWAT, Security, Security Management, Security Operations, Training, Undercover, Workplace Violence
Education
Triton-College
Alter Trading February 2013 - Present
Metso Minerals April 2012 - March 2013
Smart Recycling Solutions USA, LLC September 2011 - March 2012
Metso Mueller Engineering, Inc October 2007 - September 2011
Nordco, Inc January 2004 - October 2007
SBC Ameritech August 2000 - January 2004
Skills
RS Logix 500 and 5000, Siemens Step 7, DeviceNet, Profibus, Ethernet, ControlNet, RS View, Factory Talk, OSHA 10 Certified, NFPA 70E Standards, AB Ultra 3000 & 5000..., AB Powerflex VFD’s, Vibratory tables, Heavy-duty industrial..., Eddy current devices, Water injection systems, PLC Programming, PLC Ladder Logic, PLC, Electrical Engineering, VB.NET, Electrical..., Remote Troubleshooting, VPN, HMI design, HMI Programming, HMI Configuration, Remote I/O, Condition Monitoring, NFPA, AutoCAD, Microsoft Excel, Microsoft Word, Microsoft Office, Lotus Notes, Microsoft Exchange, AC/DC, electrical motors, Shredding, Product Optimization, Innovation, hammer patterns, Non-Ferrous Processing, Downstream Processing, Water Injection, scrap metal processing, Wonderware, Step 5 Plc, Electricians, Control Logic
Education
ITT Technical Institute-Greenfield 1997 — 2000
Electrical Engineering and Therory, Electrical and Electronics Engineering
SBC Ameritech July 1994 - December 2005
Skills
Telecommunications, VoIP, IP, Customer Satisfaction, Telephony
Education
Henry Ford Community College 2008 — 2009
cisco certified network associate, CCNA
Computershare January 2005 - Present
Computershare Investor Services 2004 November 2004 - Present
Computershare June 2005 - September 2009
SBC Ameritech January 2000 - January 2002
IKON Document Services January 1995 - January 1999
MERS Medical Repair January 1993 - January 1995
Education
Southern Illinois University, Carbondale 1983 — 1988
Bachelor of Arts
Target Retail 2007 - Present
SBC Ameritech March 1997 - June 2005
Merrill Lynch March 1992 - February 1997
Unum March 1989 - March 1992
DeVry Institute of Technology October 1984 - March 1989
Skills
Fluent in English and..., Administrative Assistant, Executive Assistant, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Travel Reservations, Human Resources, Personnel Policies, Customer Service, Customer Relations, Benefits Administration, New Hire Orientation, Expense Management, Payroll, Inventory
Education
Harper College 2001 — 2003
Business Administration
Cook County Government September 2015 - Present
Cook County Government June 2013 - Present
Access Media 3 December 2012 - June 2013
City of Chicago July 2005 - July 2012
SBC Ameritech July 2000 - July 2005
Ameritech May 1997 - July 2000
WorldCom October 1994 - May 1997
Sprint July 1993 - October 1994
Skills
VoIP, Unified Communications, Product Management, Project Management, MPLS, Vendor Management, IVR, Frame Relay, Project Planning, Telecommunications, Telecommunications..., Telecommunications..., Cisco Call Manager, DSL, Mobile Technology, Contract Negotiation, RFP Design, Change Management, 4G, Product Development, Process Flow..., Telecom Expense..., Microsoft Office, Preparing Business Cases, ISDN, Blackberry Enterprise..., Auto Attendant, Product Marketing, Inventory Management, Call Center Development, Business Requirements, IP PBX, Department Budgeting, Operational Readiness, Service Level Agreements, WAN Optimisation, Centrex, Test Planning, revenue accounting, Accounts Receivable, International..., Dispute Resolution, Account Reconciliation, CDRs, Wireless, Process Improvement, Program Management, Management, Leadership
Education
The University of Akron 1986 — 1991
Bachelor of Business Administration (B.B.A.), Industrial Management
ADT March 2004 - Present
Cycle Leather 2002 - 2004
SBC Ameritech 2001 - 2002
Amazing Comics & Cards 1997 - 2001
Education
Cuyahoga Community College
General Studies, 4.0 GPA Dean's List
SBC Ameritech November 1990 - October 2013
Manpower 2011 - 2011
Skills
Banking, Leadership, Sales, Finance, Customer Service, proof operator, Data Entry, Microsoft Word
Education
South Suburban College 2009 — 2010
Crane High School 1967 — 1971
High School Diploma
State Industrial Products June 2012 - Present
CNAC Financial July 2006 - January 2010
SBC AMERITECH January 2002 - July 2004
Skills
Account Management, Sales, B2B, Sales Management, Sales Operations, Cold Calling, Sales Process, Direct Sales, Sales Presentations, Team Building, Customer Service, New Business Development, Negotiation, Management, Process Improvement, Key Account Management, Forecasting, Strategic Planning, Leadership, Building Relationships
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
NATIONAL K9 1997 — 1997
MASTER TRAINER CERTIFICATION, K9 BEHAVIOR
Central State University
Business Administration, Management and Operations