Experience
CUSD  October 2014 - Present
C2 Education  July 2014 - Present
Aim High Tutors   February 2014 - Present
SchoolsFirst Federal Credit Union   August 2012 - September 2013
Wells Fargo  August 2011 - August 2012
Weight Loss and Diabetes Research Center   February 2011 - June 2011
Fitt Enterprises Inc.   2010 - 2011

Skills
Psychology, Personal Finance, Nutrition, Spanish-speaking, Marketing, Banking, Recruiting, Coaching, Finance, Human Resources, Interviews, Personnel Management, Research, Social Media, Training, Spanish

Education
Brown University   2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology

University of California, Irvine

Experience
SchoolsFirst Federal Credit Union   November 2012 - Present
SchoolsFirst Federal Credit Union   July 2012 - November 2012
Professional Banker, Manager, Training Specialist.   January 2012 - July 2012
Wells Fargo Bank  September 2010 - December 2011
Wachovia, A Wells Fargo Company  2006 - 2010
Western Financial Bank/ Wachovia Bank   2005 - 2006
WaMu  1997 - 2005
First Interstate Bank  1985 - 1997

Skills
•Leadership / Coaching..., •Customer / Vendor..., •Community Outreach, •Audit Integrity/ Risk..., •Build/ sustain/ grow..., •Sales/ Expense /..., •Curriculum / Workshop..., •Facilitation /..., Coaching, Sales Management, Vendor Relations, Budget Management, Workshop Design, Curriculum Design, Expenses, Community Outreach, Compliance, Risk Management, Training Delivery, Audit, Banking, Customer Service, Mentoring, Team Building, Customer Relations, Problem Solving, Retail, Loans, Retail Banking, Excel, PowerPoint, Microsoft Office, Word, Performance Management, Call Center, New Business Development, Employee Relations, Credit, Microsoft Excel, Leadership Development, Employee Training, Financial Services, Call Centers, Sales Operations, Finance, Auditing, Project Planning, Expense Budget..., Process Improvement, Commercial Banking

Education
St Patrick's College   1974 — 1981

CEB Customer Contact Council

LHH

Experience
Enterprise Rent-A-Car  May 2015 - Present
ADPOWER Advertising Solutions   January 2015 - May 2015
Ferrari and Maserati of Newport Beach  2014 - May 2015
Solstice Sunglasses  September 2013 - February 2015
SchoolsFirst Federal Credit Union   October 2012 - June 2013
Wells Fargo Advisors  2010 - October 2012

Skills
Banking, Consumer Lending, Loans, Retail Banking, Social Media, Writing News Releases, CEO Speech writing, Customer Service, Credit Unions, Time Management, Leadership, Microsoft Excel, conversational skills, Multi Tasking, Public Relations, Social Networking, Team Building, Social Media Marketing, Sales, Event Planning, Team Leadership, Writing

Education
California State University-Fullerton   2013 — 2015
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

Saddleback College   2010 — 2013
Associate of Arts (AA), Communication and Media Studies

Experience
HR Benefits Consulting   September 2014 - Present
Molina Healthcare  December 2013 - August 2014
AltaMed Health Services  June 2013 - December 2013
ADP  July 2012 - May 2013
CareMore Health Plan  August 2011 - June 2012
SchoolsFirst Federal Credit Union   March 2007 - July 2011
Downey Savings  July 2002 - February 2007

Skills
Strategic Consulting, Customer Service, Account Management, Sales, Team Building, Strong Business Acumen, Outside Sales, Cold Calling, Insurance, Microsoft Excel

Education
Cal State Fullerton   2003 — 2005

Cypress College   2000 — 2003

Experience
SchoolsFirst Federal Credit Union   January 2013 - Present
U.S. Bank   March 2012 - January 2013
US Bank  August 2010 - March 2012

Skills
Customer Service, Microsoft Excel, Sales, PowerPoint, Microsoft Word, Sales Management, Consumer Lending, Account Management, Small Business Lending, Account Reconciliation, Loans, Branch Management, New Business Development, Lines Of Credit, Retail Banking, Risk Management, Credit Analysis, Credit, Public Speaking, Banking, Sales Operations, Branch Banking, Loan Origination, Direct Marketing, Mortgage Lending, Credit Risk, Deposits

Education
California State University-Fullerton - College of Business and Economics   2005 — 2009
BA, Finance

Experience
SchoolsFirst Federal Credit Union   August 2012 - Present
First Foundation Inc.  June 2010 - June 2012
Wells Fargo  June 2009 - June 2010
Wachovia Bank  April 2007 - June 2009
World Savings Bank  January 1999 - April 2007

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Mentoring, Internal Audit, Operations Management, Banking

Education
California State University-Fullerton   1999 — 2001
Child Development

Santa Ana College   1996 — 1999
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
BlueYield  March 2015 - Present
SchoolsFirst Federal Credit Union   May 2013 - March 2015
First Tech Federal Credit Union  May 2008 - April 2013
The Golden 1 Credit Union  August 2006 - April 2008
Placer Sierra Bank  May 2001 - August 2006
Digital Insight  July 1998 - February 2001
Wells Fargo Financial  February 1993 - July 1998
Vector Marketing  May 1990 - February 1993

Skills
Loans, Loan Servicing, Consumer Lending, Sales Management, Credit Unions, Mergers, Call Center, Portfolio Management, Collections, Operations Management, Loan Origination, Project Management, Retail Banking, Credit, Underwriting, Banking, Mergers & Acquisitions, Process Improvement, Leadership, Strategy, Commercial Lending, Executive Management, Credit Cards, Training, Small Business Lending, Mortgage Lending, Risk Management, Call Centers, Financial Services, Credit Analysis, Management

Education
California State University-East Bay   1991 — 1992
Mass Communications/Marketing

Pacific University   1989 — 1991
Liberal Arts Undergraduate Studies

Experience
County of Riverside  January 2015 - Present
County of Riverside  October 2013 - Present
SchoolsFirst Federal Credit Union   February 2012 - April 2013
Bank of America  January 2007 - February 2012
Albertsons  January 2002 - January 2007

Skills
Banking, Customer Service, Customer Retention, Management, Microsoft Office, Loans, PowerPoint, Team Leadership, Sales, Team Management, Teamwork, Microsoft Excel, Retail Banking, Microsoft Word, Outlook, Credit, Team Building, Coaching, Customer Satisfaction, Call Centers, Filing, Front Office, Training, Retail, Time Management, Leadership, Social Networking, Public Speaking, Research

Education
Brandman University, Part of the Chapman University System   2015 — 2017
Bachelor of Business Administration (BBA)

University of Phoenix   2014 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

California State University-Fullerton   2002 — 2007
Bachelor of Science (B.S.), Child and Adolescent Studies

Temescal Canyon High School   1998 — 2002
Diploma, General Education

Kingston Junior High School   1994 — 1998

schools first courses

Experience
SchoolsFirst Federal Credit Union   January 2013 - Present
US Bank  August 2005 - Present

Skills
Retail Banking, Team Building, Loans, Sales Management, Cross Selling, Banking, Consumer Lending, Finance, Small Business Lending, Branch Management, Relationship Management, Commercial Banking, Commercial Lending, Credit, Customer Service, Leadership, Mortgage Lending

Education
California State University-Fullerton   2004 — 2012
B.A., Marketing

Experience
SchoolsFirst Federal Credit Union   May 2013 - Present
Cisco Systems  November 2012 - May 2013
NDS  September 1998 - November 2012
WGI Solutions   February 1997 - September 1998
IDENTIX (acquired by L-1 Identity Solutions)   May 1996 - February 1997
MDP Worldwide   February 1995 - May 1996

Skills
Cloud Computing, Data Center, Virtualization, Vendor Management, Security, Networking, Infrastructure, IT Operations, Telecommunications, Management, IT Management, IT Strategy, VMware, Information Technology, Project Management, Disaster Recovery, Enterprise Software, Storage, Cross-functional Team..., Pre-sales, ITIL, Integration, Process Improvement, Cisco Technologies, Enterprise Architecture, ERP, NetApp, Data Security, Business Process..., PMP, Staff Development, Unified Communications, Accounting, Information Security..., Governance, Business Continuity, Information Security, System Architecture, Computer Security, Servers, SOX Compliancy, Global IT Operations, Infrastructure..., Litigation Support, Network Architecture, Virtualisation, Cisco, IT Governance, Data Center Management, Splunk

Education
University of Southern California - Marshall School of Business   2007 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations

California State Polytechnic University-Pomona   1988 — 1991
BS, Business, Finance

Experience
Auction.com  October 2014 - Present
Auction.com  March 2014 - Present
Auction.com  October 2013 - Present
Experian Consumer Direct  October 2012 - October 2013
SchoolsFirst Federal Credit Union   February 2009 - October 2013
SchoolsFirst Federal Credit Union   April 2007 - February 2009
Wells Fargo  November 2005 - March 2007
Wells Fargo  October 2003 - November 2005

Skills
Analysis, Process Improvement, Financial Analysis, CRM, Project Management, Business Analysis, Microsoft Excel, Access, Financial Modeling, Financial Reporting, Forecasting, Data Analysis, Requirements Analysis, Banking, Statistics, Executive Reporting, Microsoft SQL Server, VBA, Loans, ArcView, Scorecard Management, Capital Budgeting, Statistical Modeling, Geospatial Modeling, Budgets, Query Writing, Microsoft Office, Query Optimization, Operating Budgets, Report Writing, KPI implementation, KPI Dashboards, KPI Reports, Process Management, Business Process..., Financial Forecasting, Trend Forecasting, Demand Forecasting, Product Forecasting, Revenue Forecasting, Economic Forecasting, Market Analysis, ArcGIS, Real Estate, Strategic Planning, Portfolio Management, Process Automation

Education
California State University-Fullerton   2002 — 2007
Bachelor of Arts, Finance

Western CUNA Management School   2010 — 2012
Credit Union National Association School for Management and Leadership

Experience
Broadcom  November 2012 - Present
Karey Michelle Photography   2006 - Present
SchoolsFirst Federal Credit Union   September 2006 - May 2007
Hume Lake Christian Camps  2005 - 2006

Skills
Weddings, Photography, Advertising, Graphic Design, Photoshop, Mac, Public Speaking, Online Advertising, Social Media, Marketing, Email Marketing, Portrait Photography, Wedding Photography, Event Photography, On Location, Styling, Team Building, Social Networking, Portraits, Digital Photography

Education
California Polytechnic State University-San Luis Obispo   2002 — 2005
BS, Business Administration

Experience
SchoolsFirst Federal Credit Union   January 2015 - Present
SchoolsFirst Federal Credit Union   June 2012 - January 2015
SchoolsFirst Federal Credit Union   November 2009 - June 2012
SchoolsFirst Federal Credit Union   August 2005 - November 2009

Skills
Credit Unions, Public Speaking, Public Relations, Social Media, Event Planning, Leadership, Credit

Education
California State University-Fullerton
Bachelor of Communications, Public Relations

Experience
Self  August 2013 - Present
Wright-Patt Credit Union  March 2014 - March 2015
Happy Memory Giftshop   May 2012 - August 2013
Entertainment Partners  January 2011 - September 2011
First Entertainment Credit Union  December 2008 - January 2011
UCLA Film Project   2011 - 2011
SchoolsFirst Federal Credit Union   2007 - 2008
Wescom Credit Union  2005 - 2007
Bank of America  2004 - 2005
Starbucks Coffee Company  2003 - 2004

Skills
Banking, Credit, Customer Service, Microsoft Excel, Outlook, Microsoft Word, Finance, Microsoft Office, Management, Team Building, Strategic Financial..., PowerPoint, Budgets, Coaching, Process Improvement, Time Management, Adobe Creative Suite, Leadership

Education
University of Maryland University College   2013 — 2015
Bachelor's Degree, Major: Graphic Communications, Minor: Digital Media & Web Technology, 4.0 GPA

California State University-Chico   2012 — 2013
Digital Media and Web Technology Certificate, Digital Arts/Graphic Design, 4.0 GPA

University of California, Los Angeles   2008 — 2010
Film/Cinema/Video Studies

Orange Coast College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.85 GPA

Experience
SchoolsFirst FCU  August 2010 - Present
SchoolsFirst Federal Credit Union   2001 - 2010

Skills
Strategic Planning, Team Building, Customer Service, Public Speaking, Leadership, Credit Unions, Community Development, Budgets, Risk Management, Financial Analysis, Banking, Coaching, Vendor Management, Process Improvement

Education
Brandman University, Part of the Chapman University System
Bachelor’s Degree, Business Administration and Management, Organizational Leadership

Experience
SchoolsFirst Federal Credit Union   March 2014 - Present
Halston  February 2012 - March 2014
Huntsman Gay Global Capital  January 2011 - December 2011
Transamerica  August 2009 - June 2010

Skills
Microsoft Office, Microsoft Excel, Social Media, PowerPoint, Outlook, Microsoft Word, Event Planning, Merchandising, Retail, Fashion, Time Management, Social Networking, Visual Merchandising, Trend Analysis, Facebook

Education
Cal State Fullerton
Bachelor of Arts (BA), Finance, General

Loara

Experience
SchoolsFirst Federal Credit Union   December 2012 - Present
Schools First Federal Credit Union  June 2012 - November 2012
Mayans Development   January 2011 - February 2012
Wachovia, A Wells Fargo Company  February 2007 - September 2008
World Savings  January 2005 - February 2007
World Savings  August 1999 - January 2005
World Savings  February 1997 - August 1999
World Savings  January 1994 - January 1997
Hyatt Hotels Corporation  August 1987 - December 1993

Skills
Leadership Development, Training, Employee Engagement, Employee Relations, Performance Management, Coaching, Team Building, Organizational..., Recruiting, Human Resources, Strategic Planning, Talent Management, Executive Management, Process Improvement, Change Management, Business Development, Customer Retention, Customer Engagement, Business Strategy, Operational Excellence, Employee retention, Employee On-boarding, Presentation/Facilitatio..., Appreciatve Leadership, Leadership, Strategy, Onboarding, Sales, Succession Planning, Management, Workshop Facilitation, Program Management, Staff Development, Talent Acquisition, Mergers & Acquisitions, Organizational..., Personnel Management, Time Management

Education
Bowling Green State University   1984 — 1987
BA, Psychology

Experience
SchoolsFirst Federal Credit Union   September 2015 - Present
SchoolsFirst Federal Credit Union   March 2012 - Present
Working Wardrobes  January 2014 - October 2014
Patina Restaurant Group  November 2011 - May 2013
Kaiser Permanente  January 2011 - March 2012
Slater's 50/50   2011 - 2012
Disneyland Resort  August 2007 - May 2008
BJ's Brewhouse  2007 - 2008
PBS&J (now Atkins) Engineering   July 2005 - August 2007
Tae Kwon Do USA   July 2003 - June 2004

Skills
Onboarding, Applicant Tracking..., New Hire Orientations, Customer Service, Employee Benefits, Job Fairs, Employee Relations, College Recruiting, Training, Office Administration, Talent Acquisition, Cost Savings Strategies, Following Up, HRIS, Creativity, Internet Recruiting, Resume Writing, System Administration, Employee Training, Communication Skills, Typing, Phone Etiquette, Hospitality, Multi Tasking, Team-oriented, PowerPoint, Personnel Management, Succession Planning, Performance Management, Efficent, Organizational..., Employee Engagement, Career Development, Sourcing, Staffing Services, Microsoft Publisher, ADP, Job Postings, Employment Verifications, I-9 Compliance, Food & Beverage, Chinese, Staffing Coordination, Corporate Recruiting, Full-life Cycle..., Web Content Management, Recruiting, Human Resources, Interviews, Halogen

Education
Brandman University, Part of the Chapman University System   2013 — 2015
MBA, Organizational Leadership

California State University-Fullerton
Bachelors of Science, Kinesiology

Esperanza High School
HS Diploma

Experience
Northwestern Mutual  July 2011 - Present
MDRT - Million Dollar Round Table   January 2014 - Present
Lions Club International  December 2012 - Present
The Latino Chamber   December 2013 - Present
ALPFA, Inc. — Empowering Latino Leaders   December 2014 - Present
All County Beach Cities   December 2010 - December 2011
SchoolsFirst Federal Credit Union   August 2009 - June 2011
SchoolsFirst Federal Credit Union   June 1999 - July 2009
Walmart  December 1996 - December 1999

Skills
Customer Service, Leadership, Team Building, Microsoft Excel, Wealth Management, Strategic Planning, Microsoft Office, Sales, Public Speaking, Management, Event Planning, PowerPoint, Marketing, Time Management, Microsoft Word, Finance

Education
California State University-Fullerton   2001 — 2006
Bachelor of Arts, Liberal Studies

Cypress College   1996 — 2001
Associate of Arts, General Education

Fullerton College   1996 — 1996
N/A, Computer Science

Twentynine Palms High School   1992 — 1996
Diploma

Experience
SchoolsFirst Federal Credit Union   June 1998 - Present
SchoolsFirst Federal Credit Union   June 1998 - February 2012
SchoolsFirst Federal Credit Union   July 2007 - November 2009
SchoolsFirst Federal Credit Union   April 2004 - July 2007
SchoolsFirst Federal Credit Union   June 1998 - April 2004
Great Western Bank  September 1996 - June 1998

Skills
E-learning, Online Training, PowerPoint, Public Speaking, Curriculum Design, Flash, Blended Learning, Instructor-led Training, Word, Microsoft Office, E-learning Development, Adult Education, Excel, Instructional Technology, Distance Learning, Curriculum Development, Photoshop, Writing, Outlook, ADDIE, Technical Training, Team Building, Customer Relations, Needs Analysis, WebEx, Web-based Training, Customer Service, Blended Learning..., Editing, ILT, Training Delivery, Process Improvement, Educational Technology, Talent Management, Instructional Design

Education
California State University-Fullerton   2008 — 2010
Masters, Instructional Design & Technology

California State University-Fullerton - College of Business and Economics   1994 — 2000
Bachelors, Marketing

Experience
design451 (Free Agent Consultant Freelance)   March 2015 - Present
Kanex  August 2011 - March 2015
SchoolsFirst Federal Credit Union   April 2002 - August 2011
iPlace (Now: FreeCreditReport.com)   January 2001 - August 2001
Open Bid Exchange Corp   January 2000 - December 2000
Cup of Jai Graphics   December 1996 - November 1999

Skills
Creative Direction, Art Direction, Creative Development, Marketing Strategy, Digital Marketing, Email Marketing, Brand Management, Direct Mail, Packaging, Graphic Design, Brand Development, Advertising, Online Advertising, Photography, Adobe Creative Suite, Trade Shows, Web Design, Corporate Identity, QuarkXPress, Adobe Acrobat, Photoshop, Retail Packaging, Retail Marketing, iOS, POP Displays, Consumer Electronics..., User Experience, SEO

Education
Cal Poly Pomona   1991 — 1997
Fine Art

Experience
Arrowhead Credit Union  September 2015 - Present
Realty ONE Group  February 2015 - August 2015
Mission Federal Credit Union  November 2013 - February 2015
SchoolsFirst Federal Credit Union   November 2011 - November 2013
SchoolsFirst Federal Credit Union   April 2010 - November 2011
First Team Real Estate  March 2009 - April 2010
First Team Real Estate  February 2007 - March 2009
First Team Real Estate  May 2006 - February 2007
First Team Real Estate  February 2005 - May 2006
Tilly's  June 2002 - September 2004

Skills
Microsoft SQL, iLog (Business Rules..., Project Management, Microsoft Visual Studio, Analysis, Microsoft SQL Server, Public Speaking, Banking, Microsoft Excel, Customer Service, Marketing, Testing, Recruiting, Process Improvement, Business Analysis, Investment Properties, Visual Studio, Budgets, Microsoft Office, HTML, Real Estate, Management, Sales, Program Management, Team Building, Leadership, Strategic Planning, Negotiation, Marketing Strategy, Vendor Management, Risk Management, Strategy, Foreclosures, Interviews, Financial Analysis, Training, Contract Negotiation, Business Strategy

Education
California State University-Fullerton   2001 — 2004
Communications

Experience
BDO USA, LLP  August 2014 - Present
BDO USA, LLP  October 2013 - July 2014
CBIZ MHM, LLC  February 2012 - October 2013
SchoolsFirst Federal Credit Union   June 2005 - August 2011

Skills
Auditing, Accounting, Internal Controls, Assurance, Tax Returns, Tax, Bank Reconciliation, ProSystem fx Tax, Audits of Employee..., Revenue Recognition, External Audit, Tax Accounting, Corporate Tax, Financial Accounting

Education
California State University-Fullerton - College of Business and Economics
Bachelor of Art, Business Administration; Finance and Accounting

Experience
Lorna Jane USA   July 2014 - Present
ADP  April 2012 - April 2014
Precept  February 2011 - February 2012
Pacific Sunwear  December 2009 - November 2010
Good Eats Grocer, Inc.   May 2008 - January 2009
Fremont Investment and Loan  January 2005 - May 2008
SchoolsFirst Federal Credit Union   October 2001 - January 2005
Bed Bath & Beyond  August 1998 - October 2001
Buffalo Exchange  August 1996 - February 1998

Skills
Talent Management, Succession Planning, Leadership Development, Full-cycle Recruiting, HR Consulting, Contract Negotiation, Management Consulting, Strategic Consulting, Compensation, Sales Compensation, Executive Compensation, Employee Benefits, Benefits Design, Training &..., Human Capital Management, Employee Relations, Employment Law, Employee Engagement, Employee Management, Employment Contracts, Employee/Labor Relations, California Employment..., Talent Assessment, Business Analysis, Organizational..., Organizational Design, Organizational Change, Organizational Structure, Organizational..., Organizational..., Behavior Management, Terminations, Employee Recognition, Recognition Programs, Policy Writing, Labor Relations, Building Relationships, Leading Change, Internal Communications, Writing, Resume Writing, Resume Mining, Executive Search, Job Evaluation, Job Descriptions, Job Design, Getting The Job Done, Innovative Thinking, Onboarding, Performance Management

Education
California State University-Long Beach   1991 — 1996
BA, English: Creative Writing

California State University-Fullerton   2007 — 2007
Certificate, Human Resources Management

Human Resources Certification Institute   2007 — 2021
SPHR-CA, Human Resources Management and Services

American Payroll Association   2013 — 2013
Certification, Fundamentals of Payroll Certification

Human Resources Certification Institute   2007 — 2013
SPHR-CA Certification, Human Resources Management and Services

Troy High School   1987 — 1991
Diploma, Honors

Experience
SchoolsFirst Federal Credit Union   June 2014 - Present
Wescom Credit Union  July 2007 - June 2014

Skills
Banking, Credit, Risk Management, Process Improvement, Portfolio Management, Finance, Financial Services, Retail Banking, Credit Analysis, Credit Risk, Retirement Planning, Retirement, Consumer Lending

Education
California State University-Fullerton   2007 — 2014
Bachelor's Degree, Mass Communication/Media Studies

Chino Hills High School   2003 — 2007
High School

Experience
MINDBODY, Inc.   December 2012 - Present
Technossus  March 2012 - December 2012
MINDBODY, Inc.   July 2011 - March 2012
MINDBODY Online  March 2011 - July 2011
Cal Poly State University  September 2006 - June 2011
SchoolsFirst Federal Credit Union   June 2010 - September 2010

Skills
Java, C#, Linux, C, C++, SQL, HTML, CSS, ASP, Mac OS X, .NET, ASP.NET MVC, Microsoft SQL Server, Entity Framework, WPF, Visual Studio, TFS, jQuery, JavaScript, SSRS, XAML, XML, OpenGL, Ruby, MVVM, Knockout JS Library, Android SDK, Parse SDK, VBScript, Agile Methodologies, MySQL, Web Development, SharePoint, Programming, T-SQL, Databases, Scrum, Software Development, Android, MVC, Android Development, Design Patterns, WCF, Mobile Applications, Windows, Unit Testing

Education
California Polytechnic State University-San Luis Obispo   2007 — 2011
BS, Computer Science

Experience
ieCrowd  November 2014 - Present
Elisa Bryant Graphic Design   2013 - Present
SchoolsFirst Federal Credit Union   2011 - 2013
Elisa Bryant Graphic Design   2003 - 2011
PFF Bank & Trust  2001 - 2003
Phoenix Marketing Services   1997 - 2001
Skyline Displays of Orange County  1993 - 1997

Skills
Social Media Marketing, Advertising, Marketing Strategy, Graphic Design, Public Speaking, Marketing Communications, Online Advertising, Social Media, Marketing, Email Marketing, Corporate Identity, Creative Direction, Photoshop, Illustrator, Art Direction, Photography, Adobe Creative Suite, Graphics, Packaging, Mac, Brand Development, Logo Design, Web Design, InDesign, Corporate Branding, Direct Mail, Digital Media, Brochures, Layout, Banners, Business Cards

Education
Art Institute of Fort Lauderdale   1989 — 1991
Associate of Science (A.S.), Commercial and Advertising Art

Experience
City National Bank  March 2013 - Present
City National Bank  March 2007 - February 2013
SchoolsFirst Federal Credit Union   December 2004 - March 2007
Countrywide Home Loans  June 2004 - December 2004
Countrywide Home Loans  December 2002 - May 2004

Skills
Analysis, Financial Reporting, Budgeting, Financial Analysis, Compliance, Forecasting, Excel, Hyperion, Audit, Brio Query, SEI, PowerPoint, Business Intelligence, Cost Analysis, Process Improvement, Ad Hoc Reporting, Access, Financial Planning &..., Quickbooks, Financial Modeling, Business Objects, Accounting, Management, Budgets, Hyperion Enterprise, Auditing, Cost Benefit, Financial Planning, Finance

Education
California State Polytechnic University-Pomona   1997 — 2001
BS, Finance

Experience
Servcorp USA  January 2011 - July 2011
SchoolsFirst Federal Credit Union   June 2006 - February 2011
Bank of America  September 2003 - March 2006

Skills
Customer Service, Sales, Account Management, Loans, Banking

Education
Concordia University Irvine   2013 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse

California State University-Fullerton   2003 — 2007
Bachelors, Business Finance

Experience
SchoolsFirst Federal Credit Union   August 2011 - Present
SchoolsFirst Federal Credit Union   February 2007 - January 2010
OCTFCU  June 2004 - February 2007
OCTFCU  January 2000 - January 2004

Skills
Process Improvement, Analysis, Management, Risk Management, Banking, Employee Benefits, HRIS, Operations Management, Financial Analysis, Team Building, Project Management, Customer Service, Strategic Planning, Microsoft Excel, Change Management

Education
University of Phoenix   2004 — 2006
MBA, Business Administration

California State University-Fullerton   2000 — 2003
BS, Computer Science

Experience
California Equity & Loan   September 2011 - Present
SchoolsFirst Federal Credit Union   February 2009 - September 2011
California Equity & Loan   January 2006 - January 2009
Edward Jones  July 2004 - January 2006

Skills
Financial Markets, Real Estate Economics, Forecasting, Corporate Finance, Budgets, Economics, Portfolio Management, Financial Modeling, Asset Managment, Financial Analysis, Credit, Underwriting, Series 7, Risk Management, Equities, Acquisitions, Management, Project Management, Microsoft Excel, Computers, Data Analysis, Analytics, Insurance, Series 63, Real Estate License, CA Insurance License, Hyperion Planning, Hyperion Enterprise, Financial Accounting, Cost Management, Bond Markets, Foreign Exchange, Ad Hoc Reporting, Executive Reporting, Financial Reporting, Strategic Financial..., Investments, Cash Management, Credit Analysis, Finance, Managerial Finance, Accounting, General Ledger, Loans, Banking, Valuation

Education
California Polytechnic State University   2000 — 2004
Bachelors of Science, Business Administration; of Financial Management

California Polytechnic State University-San Luis Obispo   2000 — 2004
Bachelors, Major in Business Administration-Financial Management and Minors in both Economics and Psychology

Experience
AGK   January 2011 - Present
American Goalkeeper   January 2011 - Present
Cardno  February 2013 - April 2014
FDIC  March 2009 - January 2012
AGK   April 2007 - March 2009
People's Choice Home Loan  2005 - 2007
Ameriquest Mortgage  June 2004 - February 2005
SchoolsFirst Federal Credit Union   June 2002 - June 2004
Jefferson Wells  August 2000 - June 2002
KPMG  1998 - 2000

Skills
Microsoft Office, Structured Finance, Internal Audit, Strategic Planning, Business Strategy, Operations Management, SOX, Corporate Governance, Enterprise Risk..., Entrepreneurship, Financial Management, Corporate Finance, CMBS, MBS, Business Analytics, Risk Mitigation, Risk Assessment, Operational Risk, Operational Risk..., Financial Analysis, Financial Modeling, Management Consulting, MBA Finance, Goal Keeping Coach, CIA, Risk Management, Sarbanes-Oxley Act, Managerial Finance, Mortgage Lending, Credit, Banking, Auditing, Credit Analysis, Finance, Mergers & Acquisitions, Loans, Mortgage Banking, Portfolio Management, Commercial Lending, Asset Management, Leadership, Real Estate, Credit Risk, Strategy, Underwriting, Training, Financial Risk, Policy, Executive Management, Management

Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Entrepreneurship

California State University-Fullerton
BA, Finance

University of La Verne

Experience
Ralph Herrera Insurance   October 2014 - Present
SchoolsFirst Federal Credit Union   December 2013 - October 2014
Partner Agency Insurance Services, Inc.   July 2008 - December 2013
Ralphs Grocery  July 2001 - July 2008

Skills
Customer Retention, QuickBooks, Management, Microsoft Word, Outlook, Business Communications, Microsoft Excel, Pricing, Salesforce.com, Access, Data Entry, General Ledger, PowerPoint, Customer Service, Forecasting, 10 Key, Team-oriented, Leadership, Time Management, Lotus Notes, Telephone Skills, Marketing, Teamwork, Accounting, Spanish-speaking, Accounts Payable, Social Media, Microsoft Office, Google Docs

Education
California State University-Fullerton   2009 — 2011
Bachelor of Business Administration (BBA), Marketing

California State University-Fullerton   2009 — 2011
Bachelor's degree, Marketing

Experience
FedEx Express  June 2014 - Present
Charlotte Bobcats  February 2013 - August 2013
Crane & Associates Financial Planners   September 2008 - June 2011
UDC Finance   May 2007 - November 2007
SchoolsFirst Federal Credit Union   November 2006 - April 2007
BGC Partners  August 2005 - August 2006

Skills
Microsoft Office, PowerPoint, Marketing Strategy, Microsoft Excel, Customer Service, Market Research, Management, Process Improvement, Marketing, Leadership, Data Analysis, Microsoft Word, Analysis, Financial Analysis, Strategic Planning

Education
University of South Carolina - The Moore School of Business   2011 — 2014
International MBA, Chinese, Finance

Beijing Language and Culture University   2012 — 2013
Mandarin

California State University-Fullerton - College of Business and Economics   2001 — 2005
BA, Business Administration, Finance

Experience
SchoolsFirst Federal Credit Union   March 2014 - Present
SchoolsFirst Federal Credit Union   May 2013 - March 2014
SchoolsFirst FCU  September 2006 - May 2013
Washington Mutual, Inc.   April 2001 - March 2006

Skills
Banking, Team Building, Customer Service, Loans, Consumer Lending, Mortgage Lending, Sales, Retail Banking, Risk Management

Education
California State University-Fullerton   2003 — 2006
Business Economics, Business/Managerial Economics

Experience
Albert A. Webb Associates  August 2013 - Present
Westwood College  July 2010 - May 2012
SchoolsFirst Federal Credit Union   November 2007 - June 2010
Service Plus Credit Union   November 2007 - September 2009
AppleOne  October 2005 - February 2007
Kforce  2007 - 2007
Univision Television Group  2007 - 2007
Target  February 2004 - October 2005
Univision Communications Inc  October 2003 - January 2004
TFN Architectural Signage   May 2002 - January 2003

Skills
Advertising, Integrated Marketing, Human Resources, Event Planning, Account Management, Social Media, Public Speaking, Training, Recruiting, Public Relations, New Business Development, Management, Interviews, Event Management

Education
California State University-Fullerton   1990 — 1996
BA, Communications with emphasis in Advertising

California State University-Fullerton   1992 — 1995
Bachelor of Arts (B.A.), Design and Visual Communications, General

Experience
SchoolsFirst Federal Credit Union   July 2013 - Present
Accurate Background  April 2012 - June 2013
Dell Services  May 2011 - April 2012
Capital Group  May 2010 - May 2011
DIRECTV  October 2009 - May 2010
Object Technology Solutions Inc  August 2007 - May 2010
Delcan Corporation  February 2009 - August 2009
CNET Networks  March 2008 - November 2008
JB Hunt Transport Services, Inc.   March 2005 - March 2008
USPTO  July 2004 - March 2005

Skills
Java Enterprise Edition, Spring, Hibernate, Agile Methodologies, Java, Web Services, Weblogic, SOA, JSP, Struts, Oracle, XML, EJB, JMS, Tomcat, SQL, SDLC, Requirements Analysis, Enterprise Architecture, Integration, JBoss Application Server, Architecture, Software Development, Testing, Web Development, REST, DB2, Scrum, UML, Enterprise Software, Design Patterns, Ant, JUnit, Eclipse, PL/SQL, Unix, Websphere, Open Source, SOAP, AJAX, Subversion, Perl, Web Applications, JDBC, Spring Framework, Microsoft SQL Server, Software Project..., Databases, Requirements Gathering, JavaScript

Education
Bharathidasan University   1994 — 1998
Bachelor of Engineering (B.E.), Computer Science, First Class

Experience
SchoolsFirst Federal Credit Union   April 2012 - Present
SchoolsFirst FCU  May 2010 - April 2012
OCTFCU  July 2006 - May 2010

Skills
Vendor Management, Call Centers, Process Improvement, Analytics, Banking, Financial Services, Access, Analysis, Business Analysis, Visio, Project Management, Risk Management, SDLC, Business Intelligence, Business Process...

Education
Western CUNA Management School   2013 — 2015

Cal Poly Pomona   1998 — 2001

Concordia University Irvine

Experience
Retired - Downey Savings/US Bank, SchoolsFirst FCU   March 2011 - Present
SchoolsFirst Federal Credit Union   November 2009 - June 2011
US Bank  November 1990 - June 2009
Downey Savings  September 1990 - June 2009
US Bank, Formerly Downey Savings and Loan   1990 - 2009
Downey Savings and Loan  1990 - 2008

Skills
Cash Management, Banking, Internet Banking, Credit Cards, Retail Banking, SDLC, Credit, ACH, Mortgage Lending, Cards, AML, ATM networks, Loans, Fraud, Bank Secrecy Act, Debit Cards, OFAC, Anti Money Laundering, Commercial Banking, Commercial Lending, Credit Analysis, Management

Education
Brigham Young University

Experience
SchoolsFirst Federal Credit Union   September 2001 - Present
SchoolsFirst Federal Credit Union   2004 - 2007

Education
California State University-Fullerton
BA, BUSINESS, INFORMATION SYSTEMS

Experience
SchoolsFirst Federal Credit Union   December 2007 - Present
Saddleback Church  March 2003 - July 2006
Orange Unified School District  December 2000 - August 2002

Skills
Email Marketing, Digital Marketing, Social Media Marketing, Direct Marketing, Online Marketing, Online Advertising, Marketing Communications, Social Media, SEM, Direct Mail, Marketing Strategy, Analytics, Integrated Marketing, Advertising, Public Relations, Marketing, Brand Development, Tealium, ExactTarget, Spredfast, Adobe Creative Suite, Litmus, Sweepstakes, Offerpop, Merchandising

Education
California State University-Fullerton   2004 — 2006
BA, Communication, English

Experience
SchoolsFirst Federal Credit Union   December 2009 - Present
NBK Designs   2006 - 2012
IS Concepts, Inc.   2006 - 2010
General Dynamics AIS  September 2003 - June 2009
General Dynamics AIS (Digital System Resources)   2000 - 2003
St. Justin Martyr School   1993 - 2000

Education
California State Polytechnic University-Pomona   1999 — 2001
MA, Educational Multimedia

California State University-Fullerton   1988 — 1993
BA, Political Science

Experience
SchoolsFirst Federal Credit Union   November 2003 - Present
SchoolsFirst Federal Credit Union   November 2003 - February 2015
Disneyland Resort  February 2002 - January 2004
Game Crazy  2002 - 2003
Pier 1 Imports  2001 - 2002
Regal Entertainment Group  1999 - 2001

Skills
Customer Service, Coaching, Team Building, Goal-driven leader, Mentoring, Promotions, Performance Management, Consumer Lending, Staff Development, Scheduling, Hiring, Writing, Word, Excel, Outlook, Organizational..., Product Management, Financial Services, Banking, Risk Management, Human Resources, Loans, Leadership, Process Improvement, Credit Unions, Call Centers, Branch Management, Credit, Training, Management, Recruiting, Customer Satisfaction, Credit Cards, Microsoft Excel, Microsoft Word, Financial Analysis, Strategic Planning, Finance, Vendor Management, Analysis, Team Leadership

Education
Coastline Community College   2007 — 2014
Business Management

Brandman University, Part of the Chapman University System
Organizational Leadership

Experience
SchoolsFirst Federal Credit Union   June 2013 - Present

Skills
Employee Relations, Policy, Benefits Administration, Leadership Development, Compensation, Recruiting, Performance Management, Talent Management, Succession Planning, SuccessFactors, Employment Law, Employee Engagement, Management Consulting, ADP, Ceridian, Microsoft Excel, Mentoring, Conflict Resolution

Education
Chapman University, The George L. Argyros School of Business and Economics
M.S., Human Resources Management

California State University-Fullerton
B.S., Human Services - Counseling

Experience
TriNet  January 2015 - Present
SchoolsFirst Federal Credit Union   April 2013 - January 2015
JPMorgan Chase  September 2011 - April 2013
Wells Fargo  June 2010 - September 2011
Target  September 2009 - June 2010

Skills
Employee Relations, Succession Planning, Onboarding, Performance Management, Recruiting, Talent Management, Retail, Customer Service, Human Resources, Merchandising, Talent Acquisition, Loss Prevention, College Recruiting, Store Management, Employee Engagement, Financial Analysis, Portfolio Management, Public Speaking, Deferred Compensation, Sales Management, Policy, Sales, Training, Leadership, Microsoft Excel, Microsoft Office, Management, Employee Benefits, Finance, Team Building, Strategy, Cold Calling, CRM, Payroll, Risk Management, Consulting, Marketing, Hiring, Coaching, Strategic Planning, Insurance

Education
UC Riverside   2007 — 2009
Bachelor of Business Administration (BBA), Financial Economics

Chaffey College   2005 — 2007
Associate of Science (A.S.), General Studies

Alta Loma High School

Cal State Fullerton

Experience
SchoolsFirst Federal Credit Union   September 2010 - March 2015
SchoolsFirst Federal Credit Union   July 2011 - June 2012

Skills
Community Outreach, Budgets, Customer Service, Event Planning, Loans, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Public Speaking, Real Estate, Social Media Marketing, Team Building, Training, Marketing

Education
California State University-Fullerton   2005 — 2010
Bachelor of Arts, Communications

Experience
Municipal Water District of Orange County  July 2014 - Present
Municipal Water District of Orange County  November 2013 - June 2014
SchoolsFirst Federal Credit Union   October 2011 - December 2013
SchoolsFirst Federal Credit Union   February 2005 - September 2011
SchoolsFirst Federal Credit Union   February 2006 - February 2008
SchoolsFirst Federal Credit Union   December 2003 - February 2006
SchoolsFirst Federal Credit Union   February 2000 - December 2003

Skills
Budgets, Process Improvement, Hyperion Enterprise, General Ledger, Financial Analysis, Financial Reporting, Account Reconciliation, JD Edwards, Journal Entries, Accounting, Monthly Close, Accounts Payable, Finance, Auditing, Financial Modeling, Accounts Receivable, Access, Forecasting, Financial Accounting, Cash Management

Education
Cal State Fullerton   1987 — 1995
B.S., Finance, 3.0

Experience
SchoolsFirst Federal Credit Union   July 2013 - Present
SchoolsFirst Federal Credit Union   April 2012 - July 2013

Skills
SQL, Microsoft SQL Server, Visual Basic for..., Visual Studio, Microsoft Excel, Business Intelligence..., Account Reconciliation, Financial Analysis, Accounting, Symitar, Accounts Payable, QuickBooks, General Ledger, Banking, Process Improvement, Internal Controls, Outlook, Business Analysis

Education
California State University-Fullerton   2007 — 2010
Bachelor of Arts (B.A.), Accounting

Experience
SchoolsFirst Federal Credit Union   April 2013 - Present
PIH Health  September 2010 - Present
NiMA Sales   October 2003 - Present
Dunn-Edwards Corporation  September 2007 - December 2010
U.S. Census Bureau   April 2010 - July 2010
California Bank & Trust  2001 - 2002
Bank of America  April 1995 - October 2001

Skills
Onboarding, Applicant Tracking..., Recruiting, Talent Management, Human Resources, Employee Relations, Talent Acquisition, HRIS, Employee Benefits, Performance Management, Employee Engagement, New Hire Orientations, Health Insurance, Medical Billing, Direct Sales, Sourcing, Job Fairs, HR Consulting, HR Policies, Consulting, Banking, Mortgage Banking, Contract Recruitment, Medical Coding, Customer Service, Internet Recruiting, Training

Education
California State University-Fullerton
Bachelor of Business Administration (B.B.A.)

Experience
SchoolsFirst Federal Credit Union   May 2014 - Present
U.S. Bank   May 2012 - May 2014
Bank of America  November 2011 - May 2012
S.L. Fusco   February 2006 - November 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking

Education
California State University-Fullerton   2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance

Cerritos College   1998 — 2004
Associate of Arts (A.A.), Business Administration and Management, General

Experience
SchoolsFirst Federal Credit Union   June 2015 - Present
SchoolsFirst Federal Credit Union   April 2012 - May 2015
California Bank & Trust  March 2007 - March 2012
Kinecta Federal Credit Union  June 1990 - March 2007

Skills
Loans, Retail Banking, Banking, Consumer Lending, Credit, Finance, Mortgage Lending

Education
California State University-Dominguez Hills   1991 — 1997
BS, Classical Human Resources Management

Texas A&M University-Kingsville   1987 — 1988
Business Administration and Management, General

El Camino College   1985 — 1987
Business Administration and Management, General

El Camino Real High School   1983 — 1985
High School Diploma, General Education