Experience
IBM  May 2015 - Present
Sears Holdings Corporation   March 2015 - May 2015
HERE, a Nokia company  November 2014 - March 2015
HERE, a Nokia company  November 2013 - October 2014
Deloitte  March 2013 - November 2013
Cerner Corporation  March 2013 - November 2013
Kohl's Department Stores  January 2012 - March 2013
VMware  January 2012 - March 2013
State Farm Insurance  February 2011 - January 2012
De Lage Landen  October 2010 - February 2011

Skills
Java, SOA, Maven, Spring, Web Services, Java Enterprise Edition, Integration, Hibernate, Enterprise Architecture, Requirements Analysis, Cloud Computing, Struts, JSF, HBase, Storm, Apache Crunch, XML, REST, Hadoop, Hive, Sqoop, Thrift, Puppet, Chef, Jbehave, easyb, vagrant, iOS, Mirth Connect, HL7, ICD-10, R, JBoss Application Server, Tomcat, SDLC, Ant, Apache, Web Applications, Architectures, System Architecture, Amazon Web Services..., Ruby, Scalability, Spring Framework, Architecture

Education
Pondicherry University   2004 — 2006
Master of Technology (M.Tech.), Distributed Computing Systems

Vinayaka Mission's Research Foundation - University   1997 — 2001
Bachelor of Engineering, Computer Science and Engineering

Experience
UPMC  November 2013 - February 2014
Desert Diamond Casino  November 2012 - January 2013
Sears Holdings Corporation   December 2011 - February 2012
Sears Holdings Corporation   August 2010 - April 2011
Convergys  August 2008 - January 2009
Waffle House  December 2002 - August 2008

Education
Clarion University of Pennsylvania   2014 — 2018
Bachelor's degree, Registered Nursing/Registered Nurse

Pima Community College   2012 — 2014

Experience
Sears Holdings Corporation   2005 - 2011

Education
Pontificia Universidad Católica de Puerto Rico   2008 — 2012
Bachelor of Science, Registered Nursing/Registered Nurse

Experience
iComply, LLC   October 2013 - Present
US Represented   September 2012 - Present
US Represented   September 2012 - Present
ADD STAFF, Inc.   January 2013 - March 2013
Sears Holdings Corporation   April 2012 - November 2012
UCCS Excel Writing Center   January 2008 - December 2009
Urban League  2008 - 2009
University of Colorado at Colorado Springs  2008 - 2008

Skills
Retail, Sales, Retail Sales, Customer Service, Big Box, Customer Satisfaction, Planograms, Management, Interviews

Education
University of Colorado at Colorado Springs   2007 — 2011
Bachelor of Arts (B.A.), English, 3.0

Pikes Peak Community College   2005 — 2007
Associate of Arts (A.A.), English, 3.5

Experience
Mika's Creative Closet   August 2013 - Present
Sears Holdings Corporation   2007 - 2013

Education
Portland Community College   2000 — 2004
Associate's Degree, Business / accounting

Experience
Sears Holdings Corporation   May 2000 - Present

Skills
Books, Video Games, movies, electronic dance music, computer use, calculator use, printer use, cash register use, customer service, shipping/receiving, internet use, typing 45 wpm, pallet jack use, hand cart use, Journalism, RF Scanners

Education
Portland Community College   1993 — 1994
Voc cert., Library Media Specialist

Sandy Union High School   1984 — 1987
High School, English Language and Literature/Letters

Experience
SAIC  July 2014 - Present
Sears Holdings Corporation   September 2013 - July 2014
Unemployed / Free Agent   August 2010 - July 2013

Skills
ITIL, Active Directory, Windows Server, Troubleshooting, Business Analysis, Requirements Analysis, Integration, Service Delivery, System Administration, SQL, Project Management, Windows 7, VMware, Visio

Education
Tucson High School   1980 — 1983
High School Diploma

Pima Community College

Experience
Dare to be Bare Naturals   April 2015 - Present
Sears Holdings Corporation   December 2014 - Present
Joslin-McCray   May 2013 - Present
Marcos Pizza  July 2014 - October 2014
Bank of America  July 2013 - July 2014
RadioShack  July 2008 - August 2012

Skills
Fitness Industry, Sales Management, Retail, Microsoft Word, Microsoft Excel, Microsoft Office, POS, Profit Maximization, Loss Prevention, Recruiting, Customer Service, Customer Retention, Leadership, Visual Merchandising, Performance Management, Operations Management, Merchandising, Sales, Business Planning, Training, Store Management, Inventory Control, Retail Sales, Inventory Management, Profit, Customer Satisfaction, Time Management, Social Networking, Teamwork, Public Speaking, Team Leadership, PowerPoint, Management, Customer Experience, Coaching, Social Media, Team Building, Employee Training, Marketing, Strategic Planning

Education
Park University   2012 — 2014
Bachelor's Degree, Business Administration-Finance, GPA 4.0

Pima Community College   2009 — 2012
Associate of Arts (A.A.), Liberal Arts, GPA 3.52

Experience
CALIBER COLLISION CENTER   September 2015 - Present
Sears Holdings Corporation   February 2015 - June 2015
US Army  January 2010 - December 2014
US Army  January 2008 - December 2010
Arizona Department of Corrections  April 1999 - August 2001
US Army  April 1996 - November 1997
Holley Jubilee Grocery Store   January 1995 - January 1996

Skills
Military Experience, Preventive Maintenance, Logistics, Mechanics, Troubleshooting, Heavy Equipment, Command, Military Operations, Active DoD Secret..., Combat Lifesaver, Weapons Handling, Personnel Supervision, Training, Military, Force Protection, Security Clearance, Leadership, Army, Operational Planning, Military Training, DoD, Maintenance, Weapons, Military Logistics, Defense, Organizational..., Maintenance

Education
Advanced Leaders Course 91B   2014 — 2014
Medium/Heavy Vehicle and Truck Technology/Technician

Motorpool Managers Course   2011 — 2011

Advanced Individual Training (AIT) 63B Fort Jackson   2008 — 2008
Medium/Heavy Vehicle and Truck Technology/Technician

Pima Community College   1999 — 1999
Liberal Arts and Sciences/Liberal Studies

Advanced Individual Training (AIT) 63W   1996 — 1996
Diesel Mechanics Technology/Technician

New Horizons
Certification, Business Administration and Project Management

Experience
Party City  May 2015 - Present
Michaels Arts and Crafts  February 2014 - April 2015
Sears Holdings Corporation   September 2012 - February 2014
Michaels Stores, Inc.   October 2008 - September 2012
Executive property management  January 2001 - October 2008
Great Clips, Inc.   January 2000 - May 2007
SUPERCUTS  July 1996 - January 1999

Skills
Customer Service, Retail Sales, Operations Management, Management, Visual Merchandising, Apparel, Retail, Inventory Control, Inventory Management, Merchandising, Customer Satisfaction, Profit, Time Management, Shrinkage, Team Building, Hiring, Planograms, Training, Inventory, Teamwork, Loss Prevention

Education
Pikes Peak Community College
Associates of Science

Experience
OnPoint Community Credit Union  October 2012 - Present
Willamette Rotaract   September 2008 - Present
CitiFinancial  June 2008 - June 2011
Sears Holdings Corporation   October 2005 - February 2010

Skills
PowerPoint, Memos, Group Discussions, Customer Service, Public Speaking, Marketing, Leadership, Non-profits, Social Media, Microsoft Office, Team Building, Microsoft Word, Event Planning, Nonprofits, Sales, Real Estate, Event Management, Community Outreach, Social Networking, Management, Budgets, Leadership Development, Time Management, Fundraising, Small Business, Project Management, Sales Management, Coaching, Mortgage Lending, Training

Education
Portland State University   2002 — 2005
Degree in Progress, Business administration and Community Development

Sprague High School   1998 — 2002

Experience
Mark-Taylor Inc  October 2012 - Present
Sears Holdings Corporation   September 2009 - July 2012
Accurate Products Co.   December 2006 - March 2008
Accurate Products Co.   2006 - 2008

Skills
Customer Service, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Merchandising, Social Media, Inventory Management, Sales, Strategic Planning

Education
Pima Community College   2009 — 2012
Liberal Arts and Sciences/Liberal Studies, Sophmore

Experience
Stone Church Brewpub   September 2015 - Present
Legacy  April 2015 - Present
Luva Bella   May 2014 - March 2015
Juniper Grill  March 2013 - May 2014
Ruby Tuesday  January 2010 - March 2013
Sears Holdings Corporation   November 2011 - November 2012

Skills
Restaurant Management, Restaurants, Food Service, Inventory Control, Food & Beverage, Customer Satisfaction, Inventory Management, Bartending, Time Management, Process Scheduler, Customer Service, Food Safety, Food and Wine Pairing, Fine Spirits, Cocktail Creation, Sales, Cash Handling Experience, Deposits, Menu Development, Food, Wine, Recipes, P&L, Training

Education
ICM School of Business and Technology   2000 — 2002
Accociates, Criminal Justice

Point Park University

Experience
Omega Painting LLC   2009 - Present
Sears Holdings Corporation   July 1997 - November 2011

Education
Pima Community College   1975 — 1977
2 yrs, electronics

phoenix union high school   1965 — 1967

Experience
Macy's  July 2015 - Present
White House Black Market  March 2015 - Present
DICK'S Sporting Goods  July 2013 - January 2015
Sears Holdings Corporation   July 2008 - July 2013
University of Oregon  September 2011 - June 2012

Skills
Public Speaking, Social Networking, Special Education, Educational Leadership, Educational Technology, Teacher Training, Nonprofits, Computer Literate, Report Writing, Teaching Experience, Speech Therapy, Elementary Education, Speech Technology, American Sign Language, Speech Writing, Speech Coaching, Retail, Retail Sales, Retail Marketing, Retail Design, Online Retail

Education
University of Oregon   2010 — 2015
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General, Senior

Portland State University   2009 — 2010
Bachelor of Arts (BA), Communication Sciences and Disorders, General

Tualatin High School   2005 — 2009
High School Diploma, General Studies

Experience
Graphic Products  December 2014 - Present
Sears Holdings Corporation   February 2010 - December 2014
American InterContinental University  2009 - 2010
The Math Learning Center  June 2007 - August 2009

Skills
Recruiting, Sales Management, Networking, Sales, Cold Calling, Customer Satisfaction, Customer Service, Direct Sales, Event Planning, Leadership, Merchandising, Team Building, Time Management, Training, Public Speaking, Marketing, Social Media, Social Media Marketing

Education
Portland State University

Experience
Missouri Department of Revenue  March 2013 - Present
Learn-N-Grow Clubhouse   October 2012 - March 2013
Sears Holdings Corporation   April 2012 - December 2012

Skills
Customer Service, Phone Etiquette, Microsoft Office, Microsoft Word, Teaching, Cleaning, Communication

Education
Pinnacle Career Institute-North Kansas City   2013 — 2014
Medical/Clinical Assistant

Experience
Freelance  2009 - Present
Wells Fargo Capital Finance  March 2005 - June 2005
Sears Holdings Corporation   September 2003 - December 2003
DirecTV Broadband  June 2000 - February 2003
Dominion Printing and Design   1997 - 1999
Ore-Ida Heinz   September 1996 - September 1997

Education
Portland Community College   1992 — 1994
Business

Whitworth University   1985 — 1986
Graphic Design

Experience
Apple  November 2013 - Present
Apple  May 2011 - Present
Sears Holdings Corporation   February 2010 - May 2011
Sprint Nextel  2001 - 2010
Sprint  2001 - 2008
Lacks Stores Inc.  1990 - 1990

Skills
Vendor Management, Telecommunications, Call Center, Cross-functional Team..., Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Team Building, Call Centers, Management, CRM, Team Leadership, Account Management, Salesforce.com, Sales, Process Improvement

Education
University of Arizona   1981 — 1982

Pima Community College   1980 — 1981

Experience
HSBC Card Services  April 2010 - May 2011
Sears Holdings Corporation   October 2009 - January 2010
OHSU  October 2006 - August 2007
Boy Scouts of America  June 2005 - August 2005

Skills
Windows, Microsoft Office, Adobe Creative Suite, Customer Service, OS X, HTML, Teamwork, Access, Open Office, iWork, CSS3, CSS, XHTML, Inventory Management, Photoshop, PowerPoint, Microsoft Word, Microsoft Excel, Research, Troubleshooting, English, Public Speaking, Data Entry, Time Management, Editing, Customer Satisfaction, Dreamweaver, Process Improvement, Negotiation, Sales, Social Networking

Education
Portland State University   2014 — 2016
Bachelor's Degree

Portland Community College   2007 — 2014
Associate of Arts

PCC Early College High School   2007 — 2009
Portland Community College

School of Science & Technology at Merlo Station   2003 — 2007
High School Diploma

Experience
Sears Holdings Corporation   September 2009 - Present
Sears Holdings Management Corporation  May 2005 - September 2009
Sears Holdings Corporation   March 2003 - May 2005
Sears, Roebuck and Co.   October 2001 - March 2003
Sears, Roebuck and Co.   February 1999 - October 2001
Sears, Roebuck and Co.   January 1989 - February 1999

Skills
Retail, Loss Prevention, Merchandising, Profit, Income Statement, Inventory Control, Inventory Management, Facilities Management, Visual Merchandising, Operations Management, Store Management, Big Box, Customer Service, Customer Satisfaction, Team Building, Multi unit experience, Customer Experience, Process Scheduler, Purchasing, Time Management, Budgets, Leadership, P&L Management, Hiring, Management, Multi-Unit Experience, Forecasting, Performance Management, Human Resources, P, Employee Training, Recruiting, Training, P&L, Store Operations

Education
Portland State University

Experience
Voxtel Inc.  July 2014 - Present
Sears Holdings Corporation   2012 - July 2014

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, C++, Public Speaking, English, LabWindows/CVI

Education
Portland State University   2009 — 2015
BS, Electrical Engineering and Physics

Experience
Sears Holdings Corporation   April 2013 - Present
Manpower Staffing  April 2012 - December 2012
CoWorx Staffing Services  August 2011 - April 2012

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Adobe Design Programs, Public Speaking, Photoshop, Typing, 10 Key, Customer Service

Education
Pima Community College   2008 — 2015

Experience
USAA  November 2013 - Present
Ent Federal Credit Union  February 2012 - November 2013
Wells Fargo  November 2011 - January 2012
Sears Holdings Corporation   April 2010 - November 2011
Learning Assistance Center  August 2007 - May 2009

Skills
Customer Service, Time Management, Accounting, Microsoft Office, Spreadsheets, Microsoft Excel, 10 Key, Consumer Lending, Data Entry, Credit Unions, Notary Public, Customer Satisfaction, Customer Relations, Customer Retention, Excel, Financial Accounting, Roth IRA, Traditional IRA, Certificates of Deposit, Series 7, Series 63, Series 66

Education
Pikes Peak Community College   2007 — 2010
Undergraduate Transfer, Accounting

Pentecostal Christian Academy   2004 — 2007

Experience
Any Lab Test Now  January 2014 - Present
Sears Holdings Corporation   November 2013 - August 2014
Self Employed  September 2013 - October 2013
Lunex Telecom   September 2012 - August 2013
KFC  December 2011 - August 2012
Convergys  March 2010 - October 2011
RCube Event and Management Services   August 2008 - October 2011
Integrated Solutions Technology   October 2008 - March 2010
Mitchell Madison Group  October 2005 - October 2008
Banco De Oro Universal Bank   April 2002 - September 2005

Skills
Project Management, Management Consulting, Business Analysis, Strategy, Customer Service, Strategic Planning, Business Development, Budgets, Quality Assurance, Program Management, Business Process..., Networking, Telecommunications, Analysis, Vendor Management, Management, Training, Technical Support

Education
Polytechnic University of the Philippines   1988 — 1992
Bachelor of Science, Mathematics; Computer Programming

Experience
Sears Holdings Corporation   November 2014 - Present
Lowe's Home Improvement  November 2012 - 2014
Sears Holdings Corporation   February 2010 - November 2012
Macy's  July 2007 - January 2010
Mervyns  2005 - 2009
Target  March 2005 - May 2005
Mervyns  May 2004 - March 2005
Target in Folsom, Ca   2003 - 2004

Skills
Internal Investigations, Private Investigations, Loss Prevention, Interrogation, Shrinkage, Training, Investigation, Retail, Organized Retail Crime, Wicklander-Zulawski..., Asset Protection, Enforcement, Security, Recruiting, Physical Security, Workplace Violence, Security Management, CCTV, Interrogation Techniques, Surveillance, Critical Thinking, Safety, Problem Solving, Personal Development, Customer Service, Strategic Partnerships, Strategic Planning, Associate Development, Safety Management..., Field Investigations, Big Box, Inventory Control, Multi-Unit Management, Store Operations, Corporate Security, Fraud, Store Management, Background Checks, Multi-unit, Interviews, Inventory Management, Driving Results, Team Building, Management, Leadership, P, Profit, Merchandising, POS

Education
Shasta College
Associate's degree, Administration of Justice

Portland Community College   2010 — 2010
Criminal Justice

Shasta College   2002 — 2002
Associate's degree (In process), Administration of Justice

High School   1998 — 2002
Diploma, General Studies

Experience
Prologistix  2015 - Present
Coworx Staffing Services  2014 - 2014
APAC  2011 - 2011
Sears Holdings Corporation   2007 - 2009
Intel Corporation  June 2006 - May 2007
Rite Aid Distribution Center  2001 - 2003
Scheel Enterprises   1998 - 2001
Thermo Fisher Scientific  1994 - 1998
Thermo Fisher Scientific  1989 - 1994
Anixter  1983 - 1988

Skills
Microsoft Office, Microprocessors, Warehousing, Forklift Operation, Inventory Management, Inventory Control, Management, Shipping, Customer Service, Microsoft Word, Logistics, Supply Chain, Photolithography, Semiconductor...

Education
Pima Community College   2010 — 2012
Logistics Management

Pima Community College   2004 — 2007
Associates, Applied Sciences

Experience
Carolina V-Twin   March 2015 - Present
Harley-Davidson Motor Company  January 2013 - March 2015
Ace Paging/Carolina Communications - US Cellular Corp.   October 2011 - January 2013
Winterville Motorsports / Hometown Harley-Davidson   January 2011 - July 2011
Sears Holdings Corporation   September 2009 - January 2011
Dixon Foods Group - McDonalds   September 2004 - June 2008

Skills
Merchandising, Retail, Inventory Management, Customer Service, Customer Satisfaction, POS, Sales, Customer Experience, Outlook, PowerPoint, Sales Management, Microsoft Word, Time Management, Data Entry, Microsoft Excel, Training, Inventory Control

Education
Pitt Community College   2009 — 2012
Computer and Information Sciences, General

University of North Carolina at Asheville   2008 — 2009
Computer and Information Sciences, General

D.H. Conley High School   2004 — 2008
High School Diploma, General Education

Experience
Baxalta  April 2015 - Present
Sears Holdings Corporation   November 2014 - December 2014
Cruz Distillery Inc.   April 2014 - June 2014
Best Mart Inc.   December 2012 - April 2014
Baxter International Inc.  September 2011 - August 2012
Best Mart Inc   January 2009 - July 2010
Cardinal Health Corporation   August 2008 - December 2008

Skills
Logistics, Operations Management, Warehousing, Software Documentation, Distribution Center..., Quality Assurance, Process Improvement, Cross-functional Team..., Lean Manufacturing, Continuous Improvement, Manufacturing, Quality Control, Sales Effectiveness, Microsoft Excel, Healthcare, Customer Service, Teamwork, Microsoft Word, PowerPoint, Spanish, English, Team Leadership, Analysis, Six Sigma, Time Management

Education
Pontificia Universidad Católica de Puerto Rico   2012 — 2014
Professional Certification, Logistics and Maritime Transportation

University of Puerto Rico-Mayaguez   2005 — 2011
B.B.A, Industrial Management and Human Resource Management

Josefina Leon Zayas   2002 — 2005
High School Diploma, General Studies

Experience
Pima County Public Library  August 2012 - March 2014
Sears Holdings Corporation   2014 - 2014

Skills
Street Photography, Studio Recording, Audio Editing, Dewey Decimal System, Broadcast Television, Video Production, Digital Photography, Video Editing, TV Production, Library Software, Audio Mixing, Electric Guitar, Guitar Repair, Customer Service, Wedding Photography, Songwriting, Creative Writing, Mac OS, Windows 7, Windows XP, Voice Over, Journalism

Education
Pima Community College
Journalism

Edge High School

Experience
Sears Holdings Corporation   March 2015 - Present

Skills
Retail, Customer Service, Inventory Control, Store Operations

Education
Plaza College   2007 — 2007
Computer Science

Experience
Best Buy  April 2014 - Present
Special Olympics  September 2013 - Present
Best Buy  November 2014 - November 2014
Geek Squad  August 2005 - April 2014
Chief of Beaverton Police Intern   March 2013 - June 2013
Police Activity League   March 2013 - June 2013
Best Buy  2005 - 2013
Best Buy  May 2010 - January 2012
Best Buy  March 2009 - December 2010
Sears Holdings Corporation   August 2004 - August 2005

Skills
Problem Analysis, Problem Solving, written and verbal..., conducting interviews, Field Research, Data Analysis, Statistical Analysis..., Employee Database..., Conducting Interviews, Project Management, Marketing, Microsoft Office, Inventory Management, Strategy, Team Leadership, Inventory Control, Sales, Data Entry, Retail, Retail Sales, Microsoft Excel, Customer Experience, Leadership, Management, Cross-functional Team..., Customer Service, Teamwork, Sales Operations, Marketing Strategy, Customer Satisfaction, Merchandising, Loss Prevention, Time Management, Outlook, Visual Merchandising, Employee Training, Process Improvement, Recruiting, Social Networking, Performance Management, Profit, Social Media Marketing, Microsoft Word, PowerPoint, Coaching, Leadership Development, Technical Writing, P, Social Media, Mac

Education
Portland State University   2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Urban Public Affairs in Criminology

Experience
Sears Holdings Corporation   November 2007 - March 2015
Metropolitan Dr. Pila Hospital   August 2014 - December 2014
La Concepcion Hospital   August 2014 - December 2014
San Lucas Hospital   January 2013 - May 2013
Santa Rosa Hospital  January 2013 - May 2013
Damas Hospital  January 2012 - December 2012
Veteran's House   August 2011 - December 2011

Skills
Merchandising, Store Management, Visual Merchandising, Retail Sales, Retail, Customer Service, Hiring, Customer Satisfaction, Inventory Control, Loss Prevention, Profit, Telephone Skills, Inventory Management, Microsoft Office, Public Speaking, PowerPoint, Social Networking, Leadership, Strategic Planning, Microsoft Word, Team Building, Planograms, Time Management

Education
Pontificia Universidad Católica de Puerto Rico   2011 — 2014
Bachelor’s Degree, Registered Nursing/Registered Nurse, Generalist Registered Nurse

Pontificia Universidad Católica de Puerto Rico   2004 — 2009
Bachelor of Business Administration (BBA), Radio and Television Production

Experience
Ditech Servicing LLC a Walter Company   August 2015 - Present
Ditech Servicing LLC a Walter Company   June 2011 - August 2015
Sears Holdings Corporation   January 2010 - February 2011
Citi Group  May 2007 - June 2009

Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Payment Card Processing, Electronic Payments, Mortgage Modification, Strategic Financial..., HAMP, Lotus Notes, Payments, Risk Management, Loss Mitigation, Call Centers, Financial Services, Portfolio Management, Finance, Customer Service, Leadership, PowerPoint, Management

Education
Pima Community College   2002 — 2007
Associate of Science (AS), Computer Science

Imola Comprehensive   1998 — 2001
Secondary Education, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program

Experience
Burlington Stores, Inc.   April 2015 - Present
Sears Holdings Corporation   November 2013 - April 2015
Sears Holdings Corporation   November 2012 - October 2013
Sears Holdings Corporation   March 2007 - October 2012

Skills
Leadership, Team Leadership, Problem Solving, Customer Service, Customer Service..., Sales Management, Operations Management, Process Management, Always Punctual, Hardwork, Leading Diverse Teams, Leading Change

Education
Pioneer Pacific College   2006 — 2007
Associate of Science (AS), Business, Management, Marketing, and Related Support Services

Experience
TriVita  October 2013 - Present
Midcom  December 2011 - October 2012
Sears Holdings Corporation   2010 - 2011
Sears Holdings Corporation   2000 - 2005

Skills
Workforce Planning, Process Scheduler, Process Improvement, Onboarding, Vendor Management, Screening Resumes, Employee Relations, Troubleshooting, Customer Service, Operations Management, Team Building, Training, Forecasting, Management, Call Centers, Interviews, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Change Management, Hiring, Inventory Management, Employee Training, Human Resources, Recruiting, Teamwork, Sourcing, Payroll

Education
Redondo Union High School   1987 — 1991
High School Diploma, General Studies

Portland Community College

Experience
Sears Holdings Corporation   February 2014 - Present
buybuy BABY  October 2013 - February 2014
Victoria's Secret  September 2012 - October 2013
DSW  February 2012 - September 2012
Bed Bath & Beyond  February 2009 - February 2012
ANN INC.  April 2005 - July 2008
Victoria's Secret  May 1996 - April 2005

Skills
Visual Merchandising, Training, Loss Prevention, Sales, Store Management, Retail, New Store Openings, Staff Development, Planograms, Driving Results, Merchandising, Store Operations, Retail Sales, Merchandise Planning, CPFR, Assortment, Profit, Fashion, Trend Analysis, Styling

Education
University of The Arts   2005 — 2008
Bachelor, of Fine Arts (BFA), Dance Education

Point Park College   2004 — 2005
Bachelor of Fine Arts (BFA), Modern Dance

Experience
Point Of Contakt   June 2015 - Present
ISTC - International Security & Trading Corp   February 2014 - Present
Sears Holdings Corporation   March 2011 - February 2014
Sears Holdings Corporation   2007 - 2012

Skills
Inventory Management, Logistics Management, Transportation..., Operations Management, Process Improvement, International Logistics, Sourcing, Product Development, Private Label, Consumables, Apparel Sourcing, Negotiation, Retail, Pricing, Global Sourcing, Forecasting, Import, Sales Operations, Merchandising, P&L Management, Apparel, Strategic Sourcing, Strategic Planning, New Business Development, Customer Service, Leadership, Microsoft Excel, Business Strategy, Management, Sales, Microsoft Office, Sales Management, Marketing, Business Planning, Business Development, Product Management, Marketing Strategy

Education
Pontifícia Universidade Católica de São Paulo   2000 — 2003
Bachelor's degree, Law

Pontifícia Universidade Católica de São Paulo

Experience
Orchard Supply Hardware  August 2015 - Present
Orchard Supply Hardware  August 2013 - Present
Orchard Supply Hardware  June 2011 - July 2013
Orchard Supply Hardware  February 2009 - May 2011
Orchard Supply Hardware  January 2006 - January 2009
Orchard Supply Hardware  August 2002 - January 2006
Orchard Supply Hardware  February 1994 - December 2005
Orchard Supply Hardware  January 1992 - January 1994
Sears Holdings Corporation   1976 - 1991

Skills
Store Management, Retail, Merchandising, Assortment, Inventory Management, Visual Merchandising, Leadership, Human Resources, Big Box, Succession Planning, Employee Relations, Loss Prevention, Inventory Control, CPFR, Store Operations, Profit, Planograms, Merchandise Planning, Multi-unit, Shrinkage, Multi-Unit

Education
Pierce College   1976 — 1978

granada hills high school   1972 — 1975
high school diploma, general ed

Experience
Intel Corporation  December 2014 - Present
ISITE Design  April 2013 - July 2014
Big 5 Sporting Goods  September 2011 - September 2013
Sears Holdings Corporation   September 2010 - January 2011
CMD  2010 - 2010

Skills
Customer Service, Retail, Microsoft Excel, Sales

Education
Portland State University   2010 — 2016
Bachelor of Science (B.S.), Electrical Engineering

Experience
Goodwill industries  March 2011 - June 2011
Marshalls  September 2005 - March 2011
Sears Holdings Corporation   March 2004 - September 2005
TJX  October 2000 - March 2004
Gigante USA   June 1999 - September 2000
Tiangus   1988 - 1990

Skills
Organized Retail Crime, Interrogation, Surveillance, CCTV, Asset Protection, Interviews, Loss Prevention, Private Investigations, Interrogation Techniques, Physical Security, Enforcement, Wicklander-Zulawski..., Corporate Security, Internal Investigations, Investigation, Background Checks, Retail, Shrinkage, Security Management, Fraud, Workplace Violence, Protection, Crisis Management, Criminal Investigations

Education
Pierce College   2007 — 2010
Graphic Design

Experience
Verizon Wireless  March 2013 - Present
Verizon Wireless  September 2007 - February 2013
Verizon Wireless  September 2005 - September 2007
Sears Holdings Corporation   1999 - 2005

Skills
Solution Selling, Wireless, Direct Sales, Cold Calling, Sales Process, Customer Retention, Managed Services, Sales, Customer Satisfaction, Customer Service, Retail, Building Relationships, Mobile Devices, Cross-functional Team..., Team Building

Education
Pierce College at Puyallup

Rogers high school

Experience
I love burgers   May 2012 - Present
Margulis Jewelers   February 2011 - Present
Sears Holdings Corporation   December 2008 - September 2011

Education
Portland Community College   2008 — 2011
Associates of Applied Science, Mechanical Engineering

Experience
Sears Holdings Corporation   September 2010 - Present
Sears Holdings Corporation   1996 - 2009

Skills
Retail, Customer Service, Technical Support, Windows 7, Customer Satisfaction, Call Centers, Troubleshooting, Data Analysis, Microsoft Word, Microsoft Excel, Inventory Management, Software Documentation, Databases, Access, Time Management, Outlook, Data Entry, Computer Hardware, Process Improvement, Telephone Skills, Training, Customer Experience, Inventory Control, Visio, System Administration, Team Leadership, Vendor Management

Education
Polaris Career Center   2009 — 2010
Medical Billing & Coding

Experience
St Francis Animal Hospital  September 2005 - Present
Sears Holdings Corporation   2002 - 2005
Southwest General Health Center  2001 - 2002

Skills
Veterinary, Client Education, Pets, Animal Husbandry, Customer Service

Education
Polaris Career Center   2001 — 2002
Criminal justice

Strongsville high school   1999 — 2002

Experience
Readikill Software   July 2013 - Present
Sears Holdings Corporation   March 2009 - August 2011
Sears Holdings Corporation   November 2007 - September 2008

Education
Pittsburgh Technical Institute   2007 — 2009
Associates Degree, Information Technology, Network Administration

Experience
Syncronoss Tech   April 2012 - Present
Syncronoss Technology   March 2012 - Present
Sears Holdings Corporation   2009 - 2012
Citi  March 2007 - July 2009
Volunteer Center  September 2001 - March 2006

Skills
Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Windows, Photoshop, Adobe Creative Suite

Education
Tucson College   2012 — 2013
Medical Billing and Coding

Pima Community College   1999 — 2001
Associates in Applied Science, Court Support

2005 New Horizons Computer Learning Center

Pima Community College
Associates Degree in Applied Science, Court Support

Tucson College

Experience
Sears Holdings Corporation   March 2014 - Present

Education
Portland Community College   2011 — 2013

Experience
US Army  September 2014 - Present
Sears Holdings Corporation   July 2012 - August 2014
Houlihan's Restaurants, Inc.   2011 - 2012
Valesky's Grocery Store   January 2008 - September 2010

Skills
APCO International..., NIMS, Criminal Investigations, Report Writing, Criminology, Cybercrime, Public Safety, Computer Security, Computer Repair, Computer Maintenance, Interrogation, Criminal Justice, Customer Service, First Aid, Criminal Law, Police, Internal Investigations, Homeland Security

Education
Pittsburgh Technical Institute   2010 — 2012
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration, Cumulative GPA 3.88

Experience
Sears Holdings Corporation   2011 - 2012

Education
Pima Community College
G.E.D.

Experience
Sears Holdings Corporation   2009 - 2011
Kid's First Preschool   October 2006 - June 2009

Skills
Customer Service..., Medical Assisting, Microsoft Office, Caregiving

Education
Pima Medical Institute-Tucson   2011 — 2011

Tucson High School   1999 — 2003

Experience
Sears Holdings Corporation   January 2012 - Present
Jack Hewitt Roofing   2012 - Present
Career Connections, Inc.   January 2011 - November 2011

Skills
Customer Service, Learning Quickly, Sales, Computer Proficiency, Technical Support, Outstanding time..., Interpersonal..., Call Center

Education
Pima Community College   2008 — 2008

Sahauro Highschool   2003 — 2007
Highschool Diploma

Experience
United States Air Force  October 2013 - Present
CBD Training   October 2003 - November 2012
SDS International, Inc.   April 2000 - October 2003
Friendly Ford  March 1999 - April 2000
USAF RETIRED  February 1995 - February 1999
Sears Holdings Corporation   September 1993 - July 1995

Skills
Testing, Training, Aircraft Maintenance, Jet Engines, Government, Policy, Management, Aircraft, Technical Support, Technical Training, Intelligence, Security Clearance, Maintenance & Repair, Weapons, Program Management, Technical Writing, DoD, Project Planning, Military, Troubleshooting, Instructional Design, System Administration, Flights, Air Force, National Security, Intelligence Analysis, Military Experience, Top Secret, Information Assurance, Defense, Operational Planning, Army, Physical Security, Command, Customer Service, Military Operations, Supervisory Skills, Maintenance, Leadership, Team Building, Organizational..., Information Security, Force Protection, Government Contracting, Security, Operations Management, Quality Assurance, Military Training, Security Management, Facilities Management

Education
UNLV   2000 — 2003
Master of Education (M.Ed.), Educational Leadership and Administration, General, 4.0

UNLV   1995 — 1999
Bachelor of Education (B.Ed.), Post Secondary and Adult Education, 4..0

Pikes Peak Community College   1992 — 1994
Associate of Arts and Sciences (AAS), General Studies, 4.0

Paradise Valley High School   1974 — 1977

Experience
Quantapoint, Inc.   April 2015 - Present
Pittsburgh Technical Institute  November 2014 - April 2015
Sears Holdings Corporation   October 2013 - June 2014

Skills
Customer Service, Microsoft Office, Microsoft Excel, Retail, PowerPoint, Microsoft Word, Time Management, Teamwork, Team Leadership, Sales, Leadership, Social Media

Education
Pittsburgh Technical Institute   2014 — 2016
CAD/CADD Drafting and/or Design Technology/Technician

University of Pittsburgh-Johnstown   2011 — 2013
Civil Engineering, Marketing

Richland Senior High School   1998 — 2011

Experience
Sears, Roebuck and Co.   March 2012 - Present
Sears Holdings Corporation   August 2010 - March 2012
Fredericks of Hollywood  February 2009 - August 2010

Skills
Automotive, Store Management, Merchandising

Education
Polk Community College
Associate of Science (A.S.), Business Administration and Management, General

University of South Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Management & Marketing

Experience
Sears Holdings Corporation   July 2012 - Present
Sabino Smiles   April 2013 - June 2013
jcpenney  October 2011 - June 2012

Skills
Chair side assisting, Excellent muli-tasker, Infection control, Efficient alginate..., Model trimming and pour..., Temporary crown and..., Coronal polishing, Traditional dental..., Front office duties, Eagle soft management..., Dentrix software..., Power bleaching

Education
Pima Medical Institute-Tucson   2012 — 2013
Dental Assisting/Assistant

Pima Community College   2011 — 2012

cholla high school   2007 — 2011

Experience
T-Mobile  April 2009 - Present
Alltel Wireless  March 2007 - April 2009
Sears Holdings Corporation   October 1995 - March 2007

Skills
Telecommunications, Direct Sales, Sales Operations, Sales Process, Solution Selling, Salesforce.com, Customer Retention, Wireless, Customer Experience, Unified Communications, Selling, Channel Partners

Education
Polaris Career Center   1995 — 1996

Midpark   1993 — 1996

Experience
Sears Holdings Corporation   September 2015 - Present
Sears Holdings Corporation   January 2001 - Present
Sears, Roebuck and Co.   February 1999 - December 2000
Sears, Roebuck and Co.   January 1997 - February 1999
Sears, Roebuck and Co.   March 1995 - December 1996
Sears Roebuck de Mexico, SA de CV   April 1994 - April 1995
Sears, Roebuck and Co.   August 1993 - March 1994
Los Alamos National Laboratory  June 1985 - August 1990

Skills
Spanish-speaking, Spanish-English, Teradata Data Warehouse, Oracle Applications, SQL DB2, SAS Base, JDA, Event Based Marketing, Retail Category..., Retail Marketing, Supply Chain, Retail, Inventory Control, Training, Assortment, Inventory Management, Forecasting, Merchandising, Management, Analysis, Sales, Customer Service, Profit, Supply Chain Management, Team Building, Process Improvement, Pricing, Mathematics, Purchasing, Leadership, Demand Planning, Strategic Planning, Store Management, Visual Merchandising, Marketing, Microsoft Excel, Operations Management, Microsoft Office, Project Planning, Sourcing, Problem Solving, Team Leadership, Time Management, Product Development, Strategy, Merchandise Planning, Planning, Customer Satisfaction, P&L

Education
The University of New Mexico   2006 — 2008
University of New Mexico - Alumni Association Board of Directors

The University of New Mexico - Robert O. Anderson School of Management   1991 — 1993
Master of Business Administration (M.B.A.), International Business

The University of New Mexico   1991 — 1993
Master's Degree, Latin American Studies

Universidad Nacional Autónoma de México   1991 — 1991
Spanish Language and Literature.

The University of New Mexico   1987 — 1989
Bachelor's Degree, Economics

Pomona College   1985 — 1987
Undergraduate study.

Experience
Sears Holdings Corporation  

Skills
Sales, Microsoft Office, Management, Customer Service, Microsoft Word, Leadership, PowerPoint, Microsoft Excel, Training, Retail

Education
Porter and Chester Institute

Experience
San Xavier District, Tohono O'odham Nation   Customer Service Rep.C3/CustomerContactChannels, Inc.July 2012 - August 2013
Sears Holdings Corporation   September 2011 - January 2012

Skills
Customer Service, Microsoft Office, Strategic Planning, Public Speaking, Leadership, Project Management, Sales, Microsoft Word, Research, Marketing

Education
Pima Community College   2012 — 2016

Experience
Humane Society of Southern Arizona  May 2010 - February 2014
Sears Holdings Corporation   2014 - 2014

Education
Pima Medical Institute-Tucson   2014 — 2015
Veterinary Assistant