Sears Technology Services
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Sears Technology Services Employees
State Farm Insurance June 2007 - Present
State Farm Insurance June 1994 - June 2007
Ameritech 1993 - 1994
Sears Technology Services June 1990 - June 1993
Skills
Cisco Technologies, Network Architecture, WAN, Data Center, Network Security, Routing, Disaster Recovery, ITIL, Firewalls, VPN, Virtualization, Cisco IOS, Enterprise Architecture, Cisco Call Manager, Cloud Computing, Networking, CISSP, Security, Vulnerability Assessment, Vulnerability Management, Servers
Education
Illinois State University 1978 — 1982
B.S., Applied Computer Science
DSI Global September 2014 - Present
Oracle November 2013 - September 2014
Soliant Consulting December 2009 - April 2013
FileMaker / Apple Inc. August 1998 - October 2006
ACP Consulting August 1997 - July 1998
XL Source / XL Connect / The Future Now December 1994 - July 1997
The Woodfield Group October 1993 - December 1994
Advantis February 1993 - October 1993
Sears Technology Services March 1990 - February 1993
Sears Technology Services June 1986 - March 1990
Skills
Salesforce.com, FileMaker, Sales Process, CRM, SaaS, Business Development, Solution Selling, Direct Sales, Cloud Computing, Strategy, Sales, Professional Services, Management, Selling, Sales Operations, Enterprise Software, B2B, Channel, Business Intelligence, Consulting, Start-ups, Account Management, Leadership, Marketing, Strategic Partnerships, Software Industry, Networking, Lead Generation, Mobile Computing, Product Management, Complex Sales, Multi-channel Marketing, Integration, Product Marketing, Marketing Strategy, Marketing Automation, Process Design and..., Mobility, ERP Oracle, CX Experience, HCM, PLM, Value Chain, Social Media, Value Chain Analysis, Product Lifecycle..., Personnel Management
Education
Quincy University
BS, Marketing
Abbott Labs May 2015 - Present
HSBC Bank February 2014 - September 2014
Self June 2013 - February 2014
HEWLETT PACKARD/EDS February 2000 - August 2010
FISERV CORPORATION January 1995 - September 1999
SUNGARD RECOVERY SERVICES March 1994 - September 1994
WALGREEN PHARMACY March 1991 - October 1992
SEARS TECHNOLOGY SERVICES March 1990 - November 1990
MONTGOMERY WARD COMPANY December 1987 - March 1990
RAILTON / SYSCO FOOD DISTRIBUTORS August 1983 - February 1987
Education
Harper College 2013 — 2013
Non-Degree, Computer Systems Networking and Telecommunications
Authorized Self-Study Guide: CiscoPress 2013 — 2013
Implementing Cisco IOS Network Security (IINS)
EDS ONLINE COURSE WORK 2005 — 2010
Non-Degree, Computer Systems Networking and Telecommunications
AMERICAN RESEARCH INSTITUTE 1999 — 1999
Non-degree, Inter-connecting Cisco Network Devices
MOTOROLA UNIVERSITY 1999 — 1999
Non-degree, HP Openview for UNIX platform
MOTOROLA UNIVERSITY 1998 — 1998
Non-Degree, HP Openview for PC platform
TRITON COMMUNITY COLLEGE 1982 — 1983
Continued Education, Computer Technology/Computer Systems Technology, 3.0
TRITON COMMUNITY COLLEGE 1978 — 1980
ASSOCIATE DEGREE, Applied Science, 3.0
Team NonStop April 2004 - December 2011
none 2002 - 2009
Wheeling Township Republican Organization February 1996 - December 2004
Buffalo Grove Park District April 1989 - April 2004
Buffalo Grove Historical Society April 1989 - April 2004
AT&T May 1999 - November 2002
IBM Global Services 1990 - April 1999
Advantis 1987 - 1999
Sears Technology Services 1985 - 1987
Sears Communications Network 1984 - 1986
Skills
IP, Strategy, Security, Program Management, Marketing, Vendor Management, Oracle, Telecommunications, SDLC, Change Management, IT Service Management, Account Management, Team Building, VoIP, Integration, Wireless, SharePoint, Networking, Operating Systems, Management, Business Planning, Managed Services, Cisco Technologies, Service Delivery, Microsoft Office, Process Improvement, SQL, Network Security, Team Leadership, Outsourcing, MS Project, Solution Selling, Retail, Sales, Software Development, Project Management, Data Center, Cloud Computing, Real Estate, Time Management, WAN, Business Analysis, Leadership
Education
Lake Forest Graduate School of Management 1990 — 1994
MBA
Northern Illinois University 1985 — 1985
College of Lake County 1979 — 1983
AAS
Harper College 1967 — 1979
ALS
CampusGuard September 2015 - Present
CampusGuard August 2014 - September 2015
SecureNet LLC April 2014 - July 2014
SecureNet LLC December 2012 - April 2014
SecureNet LLC June 2012 - December 2012
Nelnet Business Solutions January 2011 - June 2012
Nelnet Business Solutions September 2006 - January 2011
Baxter International July 1994 - June 2004
Sears Technology Services June 1988 - August 1990
Skills
Business Analysis, Problem Solving, Strategic Planning, Customer Relations, New Business Development, Technical Leadership, Public Speaking, Contract Negotiation, Hands-on Training, Technology Integration, Payment Card Processing, Customer Service, Project Management, Team Building, Budgets, Training, CRM, Product Management, Leadership, Start-ups, Business Development, Team Leadership, Program Management, Vendor Management, Databases, Strategy, Integration, Salesforce.com, Process Improvement, Business Process..., Enterprise Software, Cross-functional Team..., Business Intelligence, Solution Selling, Management, E-commerce, Cloud Computing, Consulting, IT Strategy, Networking, Sales, Analysis, Risk Management, Change Management, IT Management, SharePoint, Software Project...
Education
Iowa State University 1981 — 1983
Information Technology
IBM October 2010 - Present
IBM October 2009 - October 2010
IBM February 2007 - October 2009
International Business Machines 2004 - 2007
IBM Integrated Delivery 2001 - 2007
IBM Global Services 1998 - 2001
Advantis 1992 - 1998
Sears, Roebuck and Co. 1989 - 1992
Sears Technology Services 1989 - 1992
Skills
IT Outsourcing, Outsourcing, IT Service Management, Data Center, Account Management, Service Delivery, Vendor Management, Management
Education
University of Illinois at Chicago 1973 — 1977
Bachelor of Science (B.S.), Math and Computer Science
Capital One March 2013 - Present
HSBC 2009 - 2013
AT&T May 1999 - June 2009
Advantis/IBM January 1993 - May 1999
Sears Technology Services January 1989 - January 1993
Education
CONTROL DATA INSTITUTE 1975 — 1976
Certificate, digital eclectonics
AMEDEO AVOGADRO TECHNICAL INSTITUTE, Salerno, Italy 1969 — 1972
Secondary Education Degree, Majors: Physics, Electronics, Mathematics, Chemistry
College of DuPage
Cisco CCNA/CCNP courses/Information Technplogy Associates Degree, 45 hours completed
Insight December 2010 - Present
SmartSource Technical Staffing May 2010 - February 2011
Sony America August 2009 - April 2010
Circuit City Corporation August 2005 - March 2009
Best Buy 2003 - 2005
AT&T 1999 - 2003
IBM Global Services September 1997 - May 1999
Advantis 1989 - 1999
IBM January 1993 - September 1997
Sears Technology Services March 1986 - September 1993
Skills
Cisco Technologies, TCP/IP
Education
Montgomery College 1973 — 1976
Associates, Business Management
Comcast March 2010 - Present
CIMCO June 2009 - September 2010
Sun Microsystems August 2007 - June 2009
Sun Microsystem 2004 - August 2007
AT&T 2000 - 2004
AT&T 1999 - 2000
IBM Global Services 1997 - 1999
IBM 1994 - 1999
Advantis 1993 - 1996
Sears Technology Services 1988 - 1993
Skills
ITIL Certified, Managed Services, Product Management, Solution Selling, Telecommunications, Cross-functional Team..., Outsourcing, Integration, Strategy, Project Management, Management, Vendor Management, Professional Services, CRM, Competitive Analysis, Project Portfolio..., Change Management, SaaS, Data Center, Call Centers, ITIL, Security, Process Improvement, Leadership, Customer Satisfaction, Business Strategy, Sales Operations, Cloud Computing, VoIP, Networking, Selling, Product Development, Go-to-market Strategy, Strategic Planning, Enterprise Software, IT Strategy, Sales Process, Business Development, Sales Management, Mergers & Acquisitions, Risk Management, Strategic Partnerships, Wireless, Sales, Business Intelligence, Service Delivery, Pre-sales, Mobile Devices, Start-ups
Education
Northwestern Kellogg 1999 — 2001
MBA, General Business and Marketing
DePaul
BA, Business Administration and Telecommunications
IBM March 2012 - November 2014
IBM January 2008 - March 2012
IBM June 2004 - January 2008
IBM May 2000 - June 2004
IBM June 1997 - May 2000
Advantis (IBM / Sears Joint Venture) June 1994 - June 1997
Sears Technology Services November 1992 - June 1994
Binks Manufacturing (Industrial Spray Painting Equipment) January 1986 - November 1992
Skills
Project Management, Problem Solving, Security Management, Compliance, Contract Negotiation, Change Management, Account Management, Problem Management, Client Relations Skills, Client Issue Resolution, Manage Client..., Risk Management, Managerial, IT Service Management, Service Delivery, Help Desk Support, Disaster Recovery, Electronics, Cloud Computing, Data Center, Security, Enterprise Architecture, Vendor Management, Outsourcing, PMP, Program Management
Education
The George Washington University 1998 — 2000
Masters Certificate in Project Management, Project Management
DeVry University-Illinois 1991 — 1994
Bachelor of Science (BS), Telecommunications Management
Triton College 1982 — 1987
Associate of Science (AS), Accounting and Business/Management
DeVry University-Illinois 1984 — 1986
Diploma Electronics Technology/Technician, Industrial Electronics Technology/Technician
Abbott Laboratories December 2007 - Present
Motorola Mobile Devices 1999 - November 2007
Motorola 1995 - 1999
Sears Technology Services 1990 - 1995
IBM Global Network 1990 - 1995
Advantis 1990 - 1995
NEC 1986 - 1990
Skills
Project Management, Cross-functional Team..., Software Development, RFID+, Testing, Strategy, Supply Chain, Team Building, Program Management, Software Project..., Mobile Devices, Business Process, Leadership, Telecommunications, Integration, ERP, Wireless
Education
University of Wisconsin-Parkside 1984 — 1986
Computer Science
Indiana University Bloomington 1979 — 1981
AT&T January 2010 - Present
AT&T May 2007 - December 2008
IBM Global Services (Advantis) 1993 - 1999
IBM 1993 - 1999
IBM Global Services 1993 - 1999
Advantis 1993 - 1996
Sears Technology Services 1986 - 1993
Skills
Cloud Computing, Virtualization, Network Security, Security, Security Metrics, Program Management
Education
Miami University 1980 — 1984
IBM Sr. Manager Transition ServicesIBM Global Business Services2005 - Present
International Business Machines 2000 - Present
IBM 2009 - 2014
Advantis 1999 - 2002
IBM Global Technology Services 1990 - 1995
Sears Technology Services 1988 - 1989
Skills
IT Service Management, IT Strategy, Service Delivery, PMP, Program Management, Management, Project Planning, Change Management, IT Outsourcing, Vendor Management, Project Delivery, Governance, Outsourcing, Global Delivery, Team Leadership, Account Management, Business Analysis, Process Improvement, PMO, Project Portfolio..., Data Center
Education
Northeastern Illinois University 1992 — 1996
Siemens Industry US November 2013 - Present
Ticketmaster Resale (formerly TicketsNow), a Live Nation Entertainment Company August 2010 - November 2013
Picis March 2009 - July 2009
Hewitt Associates December 2006 - December 2008
Hewitt Associates November 1994 - December 2006
National Bank of Detroit December 1991 - April 1993
Sears Technology Services July 1989 - December 1991
United Airlines September 1986 - July 1989
Skills
Windows 7, Troubleshooting, Software Documentation, Outlook, Vendor Management, SharePoint, Application Support, Technical Support
Education
Madison Area Technical College
A.A.S.
Discover Financial Services February 2008 - Present
IBM Gobal Services June 1997 - December 2007
Advantis December 1992 - June 1997
Sears Technology Services August 1990 - November 1992
Sears Roebuck & Co June 1972 - August 1990
Skills
Information Technology, Computer Science, Operating Systems, WebSphere MQ, CICS, RACF, JCL, MVS, Computer Operations
Education
University of Notre Dame 1968 — 1970
Accounting
College of DuPage
Dallas Area Rapid Transit March 2009 - Present
IBM January 2000 - November 2008
IBM 1993 - 2000
Sears Technology Services 1990 - 1993
Dean Witter 1980 - 1990
Allstate 1976 - 1980
Skills
Lotus Notes, Administrative..., Customer Service, Process Improvement, Office Management, Software Documentation, System Administration, Administration, Project Planning, Microsoft Excel, Program Management, Visio
Education
Mount Mary University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
HCSC July 2013 - Present
TransUnion Credit Bureau August 2001 - July 2013
Acxiom August 2001 - December 2011
The Clearing Corporation August 2000 - August 2001
Chicago Mercantile Exchange 1993 - August 2000
Budget Rent a Car 1991 - 1993
Sears Technology Services 1989 - 1991
American Hospital Association 1988 - 1989
Systems & Computer Technology 1982 - 1988
Skills
z/OS, DB2, Mainframe, Systems Programming, JCL, Security, Performance Tuning, MVS, IBM Mainframe, OS/390, ITIL, CICS, TSO, VSAM, AIX, Databases, z/VM, Database Design, Data Warehousing, Disaster Recovery, Enterprise Software, Unix
Education
University of Nebraska-Lincoln
B.S.
University of Nebraska-Lincoln
M.A.
Raytheon August 2011 - Present
Sears, Equifax, BankOne, NiSource, Allstate Insurance and Dean Witter March 1986 - Present
Allstate, Coldwell Banker, Sears, Dean Witter and Discover Card Services March 1986 - Present
IBM Global Services March 1986 - December 2009
IBM January 1993 - August 2009
IBM January 1999 - January 2008
IBM January 1996 - January 1999
IBM January 1994 - January 1996
SEARS TECHNOLOGY SERVICES January 1986 - January 1993
Skills
Disaster Recovery, SDLC, Telecommunications, Integration, CRM, Outsourcing, Consulting, Project Management, Enterprise Software
Education
The George Washington University 1997 — 1998
Masters Certificate, Project Management
Southeast Community College 1980 — 1982
Associate Certificate, Computer Science
Southeast Community College 1979 — 1981
Associates, Computer Science
Midweek Newspaper / Northwest Herald June 2007 - September 2009
American Heart Association February 1998 - May 2007
Self Employed July 1994 - August 1998
Sears Technology Services December 1985 - July 1994
Education
Harper College 1997 — 1998
Certificate, Volunteer Management
Roosevelt University 1985 — 1989
BGS, Telecommunications
Oakton Community College 1982 — 1985
Associates, Computer Science
LexisNexis June 2012 - Present
Resurrection Health Care July 2000 - September 2010
ComCoTec, Inc 1990 - 1999
Sears Technology Services 1987 - 1990
Skills
Healthcare Information..., Healthcare, HIPAA, EHR, Project Management, Vendor Management, Hospitals, Technical Support, Visio, SDLC, Disaster Recovery, Software Installation, Security, Active Directory, Information Technology, XP, Leadership, IT Operations, System Administration, Citrix
Education
Quinlan School of Business, Loyola University Chicago 1988 — 1990
MBA
Loyola University Chicago 1983 — 1987
Bachelor, Computer Science and Mathematics
Collabera July 2014 - Present
IBM March 2008 - March 2014
IBM February 2004 - March 2008
IBM November 1996 - February 2004
Advantis (Joint venture between IBM and Sears) February 1996 - November 1996
Advantis (Joint venture between IBM and Sears) March 1995 - February 1996
Advantis (Joint venture between IBM and Sears) December 1992 - March 1995
Sears Technology Services February 1989 - December 1992
Sears, Roebuck and Co. June 1984 - February 1989
Sears, Roebuck and Co. February 1983 - June 1984
Skills
Business Analysis, Business Development, Financial Forecasting, Pricing Strategy, Pricing Analysis, Pricing, Strategic Partnerships, Outsourcing, Solution Selling, Program Management, Account Management, Reporting and Analysis, Supplier Diversity, Budgets
Education
University of Illinois at Chicago
Bachelor's Degree, Accounting