Secu Credit Union
State Employees' Credit Union is a state chartered credit union headquartered in Raleigh, North Carolina regulated under the authority of the Credit Union Division of the NC Department of Commerce. SECU member deposits are insured by National Credit Union Administration of the U.S. federal government. Customer service: 1 (888) 732-8562 Credit card support: 1 (919) 857-2150 Headquarters: Raleigh, NC CEO: Michael J. Lord (Sep 1, 2016–) Number of employees: 5,800 Founded: June 4, 1937
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Secu Credit Union Employees
SECU Credit Union January 2001 - Present
Cornerstone First Financial 1998 - December 2000
Parkway/FMD/FedCap Mortgage Lending 1994 - 1998
Genesis Mortgage Company 1992 - 1994
First Union Home Equity 1990 - 1992
Commercial Credit Corporation 1989 - 1990
ITT Financial Services October 1986 - 1989
Skills
New Business Development, Sales Process, Workshop Facilitation, Lead Management, Coaching, Staff Supervision, Training, Refinance, Loans, Mortgage Marketing, Residential Mortgages, Mortgage Lending, Mortgage Underwriting, Credit Unions, Refinancings, Mortgage Banking, Credit, Sales Management, Strategic Planning, Marketing Strategy, Business Strategy, Budget, Proposal Writing, Humor, Banking, Consumer Lending, Loan Origination, Credit Analysis, Branch Management, Cross Selling, Loss Mitigation, Commercial Lending, FHA financing, Budgets, Visionary, Sales Motivation, Government Loans, Underwriting, FHA Financing
Education
Salisbury University 1984 — 1986
BS, Business
Eastern Mennonite University 1982 — 1984
Hesston College 1980 — 1982
Lockheed Martin February 2014 - Present
Lockheed Martin January 2013 - February 2014
Lockheed Martin January 2011 - January 2014
PAE Group 2010 - 2011
FanVision 2010 - 2010
JP Morgan Asset Management June 2009 - August 2009
JP Morgan Asset Management June 2009 - August 2009
SECU Credit Union June 2008 - August 2008
Chevy Chase Bank May 2006 - August 2007
Chevy Chase Bank May 2005 - May 2006
Skills
Customer Service, Sales, Customer Satisfaction, Marketing, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Finance, Time Management, Financial Analysis, Data Analysis
Education
The George Washington University - School of Business 2012 — 2016
Master of Business Administration (M.B.A.)
Morgan State University 2007 — 2010
Finance, General
Prince George's Community College 2004 — 2007
Degree: Associate of Science, Business Administration
Diana L Hill January 2005 - Present
Execuhome Realty 1986 - Present
Baltimore Data Capture Center February 2010 - July 2010
SECU Credit Union January 2006 - February 2009
Mercantile Bank & Trust November 1998 - January 2006
Mercantile Safe Deposit & Trust Company 1992 - 2006
Mercantile Bank January 1992 - January 1998
Skills
MS Office Suite, Large Group Facilitation, Project Implementation
Education
Liberty University 2011 — 2013
BS, Criminal Justice
Cambridge International University 1999 — 2002
Bachelor, Business Admin Finance 2002; Business Law/Math, Writing Policy and Procedures, Business English
American Institute of Business 1998 — 2002
BBA, Banking & Finance, Marketing & Real Estate
Shawnee High School 1971 — 1975
ezStorage Corporation April 2014 - Present
Hargrove, Inc. October 2012 - April 2014
ARINC January 2008 - August 2012
SECU Credit Union March 2009 - October 2009
E*TRADE Financial April 2006 - December 2007
USi 2005 - 2006
Discovery Communications November 1999 - August 2005
Skills
Employee Relations, Employee Development, Organizational..., Diversity Strategy, Policy and Program..., Talent Acquisition, Afirmative Action..., EEO compliance, Employment Law, Interview Coaching, OFCCP Compliance, Training & Development, New Hire Orientation, Systems Analysis, Campus Relations, Benefits Administration, Compensation Planning, Policy, Personnel Management, OFCCP, Leadership, Leadership Development, New Hire Orientations, Campus, Job Coaching, Project Planning, Employee Training, Recruiting, Management, Program Management, Employee Benefits, Interviews, Onboarding, Human Resources, Performance Management, Succession Planning, Training, FMLA, Sourcing, Temporary Placement, Talent Management, HRIS, Coaching, Change Management, Organizational Design
Education
Frostburg State University 1993 — 1997
Bachelor of Science, Mass Communications and Political Science
TESSCO Technologies August 2013 - Present
Pickersgill Retirement Community April 2010 - August 2013
Butler Capital Corporation August 2008 - September 2009
St. Joseph Medical Center 2003 - 2008
SECU Credit Union 2001 - 2003
Johns Hopkins Community Physicians 1998 - 2001
Skills
Marketing Communications, Public Relations, Marketing, Copywriting, Media Relations, Strategic Planning, Corporate Communications, Newsletters, Event Planning, Recruiting, Social Media, Healthcare, Strategic Communications, Social Media Marketing, Internal Communications, Marketing Strategy, Advertising, Press Releases, Email Marketing, Nonprofits, Event Management, B2B, Public Speaking, Editing, Project Management, Integrated Marketing, Fundraising, Non-profits, Crisis Communications, Corporate Website..., Digital Marketing
Education
Virginia Commonwealth University 1977 — 1980
BFA, Communication Art and Design
Towson University 1975 — 1977
Marketing
Community College of Baltimore County August 2014 - Present
Understanding Finances August 2012 - Present
SECU MD, Inc January 2002 - August 2012
SECU November 1999 - August 2012
SECU Credit Union January 2001 - January 2002
SECU Credit Union January 1999 - January 2001
Bally Total Fitness January 1999 - January 1999
Skills
PowerPoint, Employee Relations, Customer Relations, Customer Service, Problem Solving, Microsoft Office, Word, Financial Literacy..., Credit Analysis, Microsoft Word, Financial Analysis, Banking, Retail Banking, Mortgage Lending, Credit, Loans, Management, Time Management, Financial Services, Microsoft Excel, Budgets, Public Speaking, Finance, Strategic Planning, Training, Team Building
Education
Morgan State University 2007 — 2012
Bachelors of Science, Accounting
Mercy High School 1991 — 1995
Howard County General Hospital 2011 - Present
Howard County General Hospital October 2009 - January 2012
SECU Credit Union March 2007 - June 2008
Melwood Horticultural Training Center May 2004 - January 2007
1800Flowers.com March 1997 - December 2002
ED&F Man 1991 - 1994
Skills
Nursing, Retail, HTML, Product Development, E-commerce, Healthcare, Customer Service, Team Building, Public Speaking, Management, Microsoft Office, Microsoft Excel, PowerPoint
Education
Howard Community College 2010 — 2012
Associates of Science, Nursing Science
Excelsior College 2008 — 2009
Bachelor of Science, Liberal Studies - Business and Administration
Howard Community College 2006 — 2008
Associates, Business/Technology
SECU Credit Union February 2009 - Present
Skills
Loans, Financial Analysis, Finance, Commercial Lending, Business Development, Cash Management, Business Planning, Relationship Management, Management, Negotiation, Refinance, Banking
Education
Loyola University Maryland 1986 — 1989
MBA, Finance
Loyola College in Maryland 1982 — 1986
BS, Business/Marketing
MedStar Health - The Center for Organizational Effectiveness December 2010 - Present
MedStar Health - Washington Hospital Center January 2010 - December 2010
SECU Credit Union August 2005 - June 2009
First National Bank of Md/Allfirst/M&T Bank January 1983 - August 2005
Skills
Leadership Development, Talent Management, Organizational..., Instructional Design, Staff Development
Education
Fielding Graduate University 2007 — 2009
Master of Arts, Organizational Development
University of Baltimore 1989 — 1997
Bachelors of Science, Administration and Management
APG Federal Credit Union January 2013 - March 2015
APG Federal Credit Union 2010 - December 2012
OBA Bank August 2009 - 2010
Maryland & District of Columbia Credit Union Association 2007 - 2009
SECU Credit Union 1994 - 2007
Tower Federal Credit Union 1979 - 1994
The George Washington University 1977 - 1978
Skills
Business Development, Advertising, Public Relations, Marketing Management, Product Management, Strategic Planning, Marketing, Marketing Strategy, Leadership, Brand Development, Management, Banking, Marketing Communications, Customer Service, Team Building, Integrated Marketing, Media Relations, Credit Unions, Budgets, Project Management, Product Development, Brand Management, Coaching, Strategy, Executive Management, Event Management, CRM, Social Media Marketing, Product Marketing, Online Advertising, Segmentation, Program Management, Direct Mail, New Business Development, Financial Services, Business Strategy, Email Marketing, Direct Marketing, Budgeting
Education
The George Washington University 1977 — 1978
Master of Business Administration, Marketing concentration
Towson University 1973 — 1977
Bachelor of Arts, Business Administration, Marketing concentration
Community College of Baltimore County September 2014 - Present
MECU of Baltimore, Inc July 2011 - Present
SECU Credit Union November 2004 - July 2011
M&T Bank June 2001 - November 2004
M&T Bank May 2000 - June 2001
M&T Bank March 1998 - May 2000
Skills
Instructional Design, Facilitation Skills, Project Management, Team Leadership, Coaching, Strategic Planning, Tactical Planning, Program Evaluation, System Administration, Learning Management, MS Project, Word, Excel, PowerPoint, Visio, Adobe Acrobat 9 Pro, Dreamweaver, Needs Analysis, Gap Analysis, Onboarding, Adobe Acrobat, Workshop Facilitation, Microsoft Excel, Training, Leadership, Banking, Organizational..., Human Resources, Microsoft Word, Recruiting
Education
Capella University 2012 — 2015
Doctor of Philosophy (Ph.D.), Education/Training & Performance Improvement
Capella University 2008 — 2011
M.S. of Education, Training & Performance Improvement, 4.0
Bowie State University 1994 — 2000
B.S., Business Administration
MECU of Baltimore, Inc. June 2010 - Present
SECU Credit Union November 2007 - June 2009
Provident Bank February 1987 - November 2007
Skills
Product Marketing, Product Management, Vendor Management, Telemarketing, Competitive Analysis, Strategic Planning, Marketing Strategy, Banking, Product Development, Marketing Communications, Marketing
Education
ABA Graduate School of Bank Marketing & Management 2004 — 2005
Graduate
Catonsville Community College 1995 — 1996
Franklin Senior High 1981 — 1983
SECU Credit Union October 2015 - Present
Capital One October 2014 - September 2015
Capital One June 2012 - September 2014
ING DIRECT usa November 2007 - June 2012
ING DIRECT, Wilmington DE USA September 2006 - October 2007
ING DIRECT January 2006 - August 2006
ING DIRECT April 2004 - December 2005
ING DIRECT December 2002 - March 2004
ING DIRECT June 2001 - November 2002
Delaware Center for the Contemporary Arts May 2000 - June 2001
Skills
Banking, Product Marketing, Marketing, Management, Product Development, Customer Experience, Sales Management, Business Analysis, Product Management, Sales, Segmentation, Analytics, Customer Service, PowerPoint, Marketing Management, Cross-functional Team..., Budgets, Microsoft Excel, Email Marketing, Marketing Strategy, Risk Management, Forecasting, Market Research, Outlook, Microsoft Office, Portfolio Management, Call Center, Online Marketing, Public Speaking, Direct Marketing, Team Leadership, Internet Banking, Microsoft Word, Strategy, Excel, Customer Relations, Promotions, Word, Budgeting, Leadership, Information Technology, IT Development, IT Strategy, IT Management, IT Operations Management, IT Service Management, Agile Methodologies, Project Management, Process Improvement, Analysis
Education
University of Delaware - Lerner College of Business and Economics 2002 — 2007
MBA, Masters of Business Administration
Washington College 1996 — 2000
BA, Business Management, Art
SECU Credit Union October 2009 - Present
Skills
Banking, Checking Accounts, Loans, Credit Cards, Unsecured Loans, Secured Financing, Commercial Banking, New Business Development, Budget, Operations Management, Sales Management, Management, Account Management, Retirement Savings, Savings Accounts, Customer Service, Business Development, Consumer Lending, Budgets, Retail Banking, Deposits, Sales, Risk Management, Credit, Leadership
Education
University of Maryland University College 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Anne Arundel Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Fresno Housing Authority July 2015 - Present
Currently looking for a position as a Customer Service Supervisor May 2015 - Present
Secu Credit Union October 2012 - Present
Hampton Inn Denver January 2015 - May 2015
ServiceLink, a Black Knight company September 2014 - October 2014
S3- Shared Service Solutions, LLC September 2013 - May 2014
Secu Credit Union October 2012 - August 2013
SECU November 2002 - March 2008
Hampton June 2001 - February 2002
Skills
Credit, Credit Analysis, Loans, Commercial Banking, Credit Risk, Small Business Lending, Consumer Lending, Mortgage Lending, Leadership, Loan Servicing, Management, Credit Cards
Education
University of Phoenix 2010 — 2011
SECU Credit Union March 2007 - Present
SECU Credit Union March 2007 - May 2008
Encore Bank March 2002 - March 2007
Bank United March 1992 - March 2002
Houston Community College 1999 - 2001
Bank One January 1990 - March 1992
Skills
Loans, Consumer Lending, Underwriting, Credit Unions, Banking, Bank Secrecy Act, Credit, Retail Banking, Mortgage Lending, Compliance, Risk Assessment, USA PATRIOT Act, AML, Analysis, Home Equity Loans, Anti Money Laundering, Financial Regulation, Financial Institutions, Residential Mortgages, Mortgage Underwriting, Loan Origination, Credit Analysis, OFAC
Education
NAFCU Management Development Institute 2011 — 2011
Certificate of Completion
University Of Houston 1994 — 1996
Accounting
Houston Community College 1990 — 1993
Associate's degree, Business Administration and Management, General, with Honors
American Institute of Banking 1990 — 1992
Finance Certification
Strayer University (VA)
Business Management with concentration in Banking
University of Louisiana at Lafayette July 2013 - Present
Macy's September 2011 - Present
University of Louisiana at Lafayette August 2012 - May 2013
University of Louisiana at Lafayette August 2011 - May 2012
Citizen's Bank June 2010 - July 2011
Mid Michigan Family Credit Union June 2006 - December 2009
SECU Credit Union April 2003 - January 2006
Skills
Customer Service, Data Entry, Sales, Telephone Skills, Program Management, Troubleshooting, Research, Editing, Loans, Creative Writing, Microsoft Excel, Microsoft Office, Blogging, Tutoring, PowerPoint, Social Media, Public Speaking, Technical Writing, Teaching
Education
University of Louisiana at Lafayette 2011 — 2013
M.A., English - Composition & Rhetoric
Saginaw Valley State University, University 2004 — 2009
Bachelor of Arts, English Literature and Language
SECU Credit Union 2003 - Present
UW Credit Union 2000 - 2003
Bellco Credit Union 1996 - 2000
First Bank Systems 1992 - 1996
Seafirst Bank 1990 - 1992
Gibraltar Savings 1977 - 1990
Skills
Banking, Small Business Lending, Credit Unions, Financial Services, Mortgage Lending, Credit, Risk Management, Team Building, Consumer Lending, Loans, Strategic Planning, Commercial Lending, Credit Analysis, Leadership, Executive Management, Vendor Management
Education
University of Northern Colorado 1972 — 1976
BS, Finance
SECU Credit Union August 2015 - Present
Primrose Schools December 2014 - Present
Haven Behavioral Healthcare May 2014 - August 2014
Black Eyed Pea Restaurant August 2012 - February 2014
Aupairworld.net June 2012 - August 2012
Skills
Customer Service, Microsoft Office, PowerPoint, Public Speaking, Team Leadership, Teaching, Psychology, Communication, Positive Behavior..., Applied Behavior..., Special Education, Education, Adaptation, Microsoft Excel, Research, Marketing, Social Media Marketing, Advertising, Creative Solutions, Creative Direction, Versatile Writer
Education
North Carolina State University 2014 — 2015
Bachelor's degree, Psychology, 3.7
University of Colorado Colorado Springs 2011 — 2015
Bachelor of Arts (BA), Psychology, 3.4
Federal Reserve System May 2014 - Present
Booz Allen Hamilton September 2010 - April 2014
CGI Federal August 2009 - September 2010
SECU Credit Union December 2008 - May 2009
Bon Secours Health System January 2008 - December 2008
Chevy Chase Bank November 2005 - February 2008
Chevy Chase Bank September 2000 - November 2005
Barnes & Noble College Booksellers August 1988 - May 2000
Skills
Instructional Design, Leadership Development, Management Development, Program Management, Organizational..., Talent Management, Coaching, Onboarding, Employee Engagement, Performance Improvement, Engagement, Performance Management, Team Building, Staff Development, Change Management, Mentoring, E-learning, Learning Management, Customer Service, Customer Relations, Problem Solving, Analysis, Strategic Planning, Microsoft Office, Public Speaking, Process Improvement, Needs Analysis, Adult Education, Planning, Teamwork, PowerPoint, Management Consulting, Blended Learning, Curriculum Development, Word, Writing, Research, Project Planning, Workshop Facilitation, Executive Coaching, Project Management, Leadership, Training, E-Learning, Career Development, Vendor Management, Employee Benefits, Consulting, Organizational..., Employee Training
Education
West Virginia University 1993 — 1996
MBA
Duquesne University 1988 — 1992
BSBA, Marketing, International Business
Fannie Mae February 2011 - Present
SECU Credit Union September 2010 - February 2011
SECU Credit Union September 2008 - September 2010
Blue Point Investment Management, LLC January 2010 - May 2010
Communications-Applied Technology August 2007 - July 2008
YMCA Assignment - Youth & Family Services June 2007 - August 2007
Skills
QuickBooks, Access, Outlook, Analysis, Leadership, Finance, Banking, Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Loans, Financial Analysis, Accounting
Education
Towson University 2008 — 2010
Bachelor of Science, Business Administration; Finance
Montgomery College 2005 — 2008
Associate of Arts, International Business
American Bankers Association May 2014 - June 2015
American Bankers Association September 2008 - May 2014
SECU Credit Union September 2007 - September 2008
Sandy Spring Bank 2003 - 2007
Chevy Chase Bank 2000 - 2004
Chevy Chase Bank 1996 - 2000
Skills
Instructional Design, Project Management, Leadership Development, Training Delivery, Performance Management, Instructor-led Training, Needs Analysis, Blended Learning, Coaching, Training, Performance Improvement, ADDIE, Leadership, Onboarding, Learning Management, Talent Management, Employee Training, Banking, Management, Team Building
Education
Ashford University 2015 — 2017
Educational/Instructional Technology
Bowie State University 1995 — 1997
Education
Bennett College for Women 1993 — 1995
Music
John F. Kennedy High School
SECU Credit Union
Skills
Disaster Recovery, Banking, Data Analysis, Business Analysis, Process Improvement, Databases, Business Process..., Project Management, Risk Management, Analysis, Financial Services, Leadership, Strategic Planning, Financial Analysis, Program Management
Education
Towson University
BS, Math
Baltimore County Employees FCU September 2010 - Present
SECU Credit Union July 2001 - September 2010
LoanStar Financial, Inc. May 1990 - May 2001
Equitable Bank, N.A. / Maryland National Bank January 1972 - January 1990
Skills
Credit Risk, Banking, Credit, Risk Management, Financial Risk, Underwriting, Portfolio Management, Repossessions, Consumer Lending, Recoveries, Loss Mitigation, Loans, Skip Tracing, Financial Analysis, Credit Analysis, Credit Cards, Finance, Default, Loan Modifications, Financial Services, Credit Unions, Management, Budgets
Education
University of MarylandCollege
Banking, Business/Managerial Economics
Essex Community College
SECU CREDIT UNION January 2002 - Present
Education
University of Phoenix 2008 — 2011
AA, Business
University of Phoenix
S3- Shared Service Solutions, LLC May 2013 - Present
SECU Credit Union May 2007 - May 2013
SECU Credit Union December 2005 - June 2007
SECU February 2005 - December 2005
SECU February 2003 - February 2005
Skills
Product Development, Project Management, Risk Management, Organizational..., Banking, Business Analysis, Change Management, Process Improvement, Vendor Management, Loans, Business Process..., Visio, Coaching, Team Building, Workshop Facilitation, Leadership, Training, Employee Training, Instructional Design, Management, Requirements Gathering, Data Analysis, Project Portfolio..., PMO, Troubleshooting, Analysis, Cross-functional Team..., MS Project, Project Delivery, PMP, Business Process, Stakeholder Management, Certified Project...
Education
College of Southern Maryland
Associate of Arts (A.A.), Business Administration