Security Service Federal Credit Union
Industry: Insurance service company
DescriptionSecurity Service Federal Credit Union is a federally insured, federally chartered, $8 billion, natural person credit union with more than 925,000 members, operating from 70 service centers in the U.S. states of Texas, Colorado, and Utah. Customer service: 0800 891650 Bill pay: 00 1 800-229-0158 Headquarters: San Antonio, Texas, United States CEO: Jim Laffoon (25 Mar 2014–) Founded: 1956 Subsidiaries: Kilowatt Federal Credit Union, Security Service Federal Credit Union, Asset Management Arm
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Security Service Federal Credit Union Employees
Acelity June 2015 - Present
Acelity January 2015 - Present
Security Service Federal Credit Union July 2013 - October 2014
Terra-Tech Incorporated November 2011 - April 2013
Alamo PMP Certification Group 2013 - 2013
Associated Press February 2008 - April 2010
Skills
Financial Analysis, Microsoft Project, Analysis, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Project Planning, AtTask, Forecasting, Budgeting, Budget Monitoring, Data Mining, SharePoint, SnagIt, Project Management
Education
Texas A&M University-Commerce 2010 — 2012
Master of Business Administration (M.B.A.)
Berkeley College 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Security Service Federal Credit Union November 2011 - Present
Skills
Banking, Customer Service, Financial Services, Outlook, Process Improvement, Microsoft Office, Microsoft Excel, Credit, Microsoft Word, Leadership
Education
Northwest Vista College
The University of Texas at San Antonio
Warren Federal Credit Union May 2015 - Present
Security Service Federal Credit Union January 2011 - April 2015
Public Service Credit Union September 2008 - January 2011
Norlarco Credit Union January 2005 - September 2008
Skills
Retail Banking, Banking, Commercial Lending, Credit Unions, Cross Selling, Credit Cards, Finance, Financial Analysis, Financial Services, Leadership, Management, Loan Origination, Portfolio Management, Risk Management, Small Business Lending, Strategic Planning, Team Building
Education
Colorado State University
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
St Stanislaus College-SSC
Symbiont, Inc May 2014 - Present
Southwest Airlines November 2011 - June 2014
Texas Workforce Commission March 2011 - November 2011
WAL-MART January 2001 - January 2011
Security Service Federal Credit Union June 2005 - February 2006
U.S. ARMY May 1980 - April 2001
Skills
Training, Customer Satisfaction, Management, Team Leadership, Leadership, Security, Communication, Team Building, Team Management, Human Resources, Customer Service, Operations Management, Sales, Budgets
Education
HALLMARK COLLEGE 2011 — 2012
Bachelors Degree, Business Management, 3.75
Hawaii Pacific University 1986 — 1988
Associate Degree, Business
Security Service Federal Credit Union November 2013 - Present
Once Upon A Design 1992 - Present
City of San Antonio June 2011 - November 2013
City of San Antonio April 2010 - July 2011
City of San Antonio February 2009 - April 2011
City of San Antonio November 2006 - February 2009
The Home Depot 2002 - 2006
Hallmark Institutes 2000 - 2002
HEB Federal Credit Union 1997 - 2000
Skills
Customer Experience, Employee Relations, Human Resources, New Hire Orientations, Onboarding, FMLA, SPHR, Employee Benefits, Benchmarking, Organizational..., Training, Strategic Planning, Workshop Facilitation, Workforce Management, Workforce Planning, Six Sigma, Government, Credit Unions, Education, Retail, Project Planning, Project Management, Microsoft Office, SAP, Program Management, Performance Management, Leadership Development, Leadership, Policy, Employee Training
Education
The University of Texas at San Antonio 1997 — 2004
New Mexico State University 1991 — 1994
AA
Alamogordo High School 1988 — 1992
Diploma
Security Service Federal Credit Union August 2013 - Present
Security Service Federal Credit Union June 2012 - August 2013
Air Academy Federal Credit Union November 2008 - January 2012
Air Academy Federal Credit Union December 2003 - October 2008
Air Academy Federal Credit Union December 1995 - December 2003
Symphony Rehabilitation Services March 1995 - November 1995
Skills
New Business Development, Customer Relations, Community Relations, Sales Management, Sales Process, Business Relationship..., Relationship Cultivation, Strategic Thinking, Business Networking, Professional Networking, Sales Strategies, Public Speaking, Project Management, Marketing Strategy, Marketing Communications, Marketing Campaigns, Sales Presentations, Presentation Development, Communications Strategy, Client Retention, Client Acquisition, Client Communication, Event Management, Fundraising, Volunteer Management
Education
Kansas State University 1991 — 1994
Bachelor of Arts, Mass Communications
Credit Union National Association
Marketing Management Program Graduate & Business Development Certification
Security Service Federal Credit Union March 2014 - Present
CCI, Inc March 2011 - January 2014
Scott Family Health May 2010 - March 2011
Aqua Bay Tans August 2009 - May 2010
The Buckle, Inc May 2008 - August 2009
Manson Family Properties, LLC December 2006 - July 2008
Funovation, Inc December 2006 - July 2008
Aloha Tans, Ltd August 2007 - April 2008
JoAnn Fabrics Store February 2007 - April 2008
Skills
Sales, Acupuncture, Receptionist Duties, Customer Satisfaction, Outstanding time..., Cooking, IBM Mainframe, Remedy 7, Leadership, AAAOM, Awesomeness, Multi-tasking..., Administration, Time Management, Medical Records, Customer Service
Education
Southwest Acupuncture College 2011 — 2015
Master of Science, Acupuncture and Oriental Medicine
Aims Community College 2007 — 2010
Associate of Arts, Liberal Arts
Resurrection Christian School 2006 — 2007
High School Diploma
Security Service Federal Credit Union February 2015 - Present
Mesa LaGree's August 2014 - August 2015
Best Buy September 2009 - May 2014
Bongiorno’s Restaurant March 2005 - April 2008
Wal-Mart Corporation November 2002 - July 2004
Skills
Supervisory Skills, Recruiting, Performance Management, Hiring, Employee Training, Store Operations, Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Data Entry, Telephone Skills, Planograms, POS, Cashiering, Shrinkage
Education
Colorado State University-Global Campus 2010 — 2014
Bachelor of Science, Business Administration and Management, General
Colorado State University-Pueblo 2010 — 2012
Bachelor's degree, Business Administration and Management with an emphasis in Human Resources
Campbell, Jones, Cohen CPAs July 2014 - Present
Blinds Etc. Blindparts.com November 2012 - June 2014
Smart Buy Electronics 2009 - 2011
Wells Fargo March 2008 - February 2009
Security Service Federal Credit Union 2006 - 2007
Skills
E-commerce, Sales, Blinds, Customer Service, Management, Outlook, Customer Satisfaction, Communication, Finance, Account Management, Social Networking, Financial Services, Personal Banking, Marketing, Window Coverings
Education
Pima Medical Institute-Colorado Springs 2007 — 2008
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Security Service Federal Credit Union August 2015 - Present
Skills
Management, Leadership, Customer Service, Microsoft Office, Sales, Microsoft Excel, Public Speaking, Finance, Marketing, Time Management, Financial Analysis, Teamwork, Strategic Planning, Entrepreneurship, New Business Development, Team Building, Financial Reporting, Managerial Finance, Financial Projection, Product Development, Capital Raising, Interpersonal Skills, Intrapersonal Skills, Capital Budgeting, Profit & Loss Management
Education
Colorado State University-Global Campus 2015 — 2016
Bachelor’s Degree, Accounting and Finance
University of Denver 2014 — 2016
Bachelor’s Degree, International Finance
Johnson & Wales University 2012 — 2013
Bachelor's Degree, Business Administration and Management, General, GPA: 3.8
Red Rocks Community College
Red Rocks Community College
Colorado East Bank & Trust September 2015 - Present
Adams Bank & Trust March 2014 - Present
Rocky Mountain Bank and Trust October 2011 - February 2014
Rocky Mountain Bank and Trust September 2007 - February 2014
Rocky Mountain Bank and Trust September 2007 - November 2007
Security Service Federal Credit Union March 2005 - September 2007
Adams Bank and Trust/Vista Bank July 2003 - March 2005
First National Bank of Texas January 2000 - January 2003
Skills
Loans, Analysis, Auditing, Banking, Credit, Finance, Management, Financial Risk, Mortgage Lending, Software Documentation, Branch Banking, Payments, Retail Banking, Risk Management
Education
CFTWS Compliance Conference
Central Texas College
C.E, Criminal Justice, General Studies
Security Service Federal Credit Union April 2013 - Present
Randstad Technologies US July 2011 - April 2013
PPM Information Solutions December 2010 - July 2011
Tek Systems June 2010 - December 2010
H&R Block October 2007 - May 2010
H&R Block July 2007 - October 2007
LaGarde November 2006 - June 2007
DST Systems, Inc October 1999 - November 2006
Country Mutual Insurance June 1997 - February 1998
Skills
Software Documentation, Microsoft Office, Project Planning, Business Analysis, SDLC, Quality Assurance, Visio, SQL, SharePoint, Requirements Analysis, Process Improvement, Project Management, Microsoft SQL Server, Business Intelligence, Software Project..., Training, Management, Troubleshooting, Requirements Gathering, Leadership, Testing, Team Leadership, Analysis, Scrum, Business Requirements
Education
Illinois State University 1992 — 1997
Bachelor of Arts, English - Technical Writing
Technology, Automation, and Management (TeAM), Inc. November 2013 - Present
Writing and Editing August 2012 - Present
US Army April 2013 - November 2013
USAA November 2012 - December 2012
Security Service Federal Credit Union August 2012 - October 2012
TEKsystems March 2012 - August 2012
Xerox February 2011 - March 2012
Supreme Headquarters Allied Powers Europe (SHAPE), NATO September 2005 - April 2011
NATO January 2004 - September 2005
United States Air Force July 1999 - December 2003
Skills
Technical Writing, Information Assurance, DoD, Military, Analysis, SharePoint, Government, Process Improvement, Security Clearance, Change Management, Organizational..., Knowledge Management, Staffing Services, Conflict Resolution, Resume Writing, Customer Service, Data Management, Employee Relations, Visio, Business Analysis, Data Analysis, Policy Analysis, NATO, Computer Security, Vendor Management, Requirements Gathering, Information Management, Document Management, Onboarding, Records Management, Technical Documentation, Editing, Military Liaison, Customer Relations, Staff Management, DIACAP, Graphic Design, Microsoft CRM, Virtual Teams, Virtual Assistance, Community Service, Veterans, Content Strategy, C-level support, Information Governance, Microsoft Office, Policy Writing, Training, Program Management, Security
Education
University of Maryland University College 2005 — 2009
Bachelor of Science, Information Systems Management
University of Maryland University College 2005 — 2009
Associate, Applied Sciences, Computer Studies
Central Texas College 2009 — 2010
Microsoft System Administrator Certificate of Completion, Computer
Soldan International Studies - Saint Louis, Missouri
Diploma, Various Studies
Security Service Federal Credit Union July 2012 - Present
Security Service Federal Credit Union February 2011 - June 2012
Skills
Banking, Credit Cards, Consumer Lending, Credit Analysis, Loans, Process Improvement, Cross Selling, Credit, Customer Service, Operations Management, Commercial Banking, Financial Services, Risk Management, Management, Team Building, Retail Banking, Financial Analysis, Relationship Management, Business Analysis, Commercial Lending, Debit Cards, Branch Management, Branch Operation, Home Equity Loans, Lines Of Credit, Credit Unions
Education
Colorado State University-Pueblo 2002 — 2006
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Security Service Federal Credit Union April 2010 - Present
Computer Solutions January 2008 - February 2010
Time Warner Cable January 2006 - January 2008
Grande Communications August 2005 - January 2006
Earthlink July 2003 - August 2005
USAF October 1992 - February 2001
Skills
Computer Hardware, Troubleshooting, Technical Support, Active Directory, Windows 7, System Administration, Windows, Software Installation, TCP/IP, Problem Solving, Quality Assurance, Outlook, Visio, Databases, Microsoft Office, Customer Service, Operating Systems, Administration, XP, SharePoint, Servers, Windows Vista, Network Security, VoIP, Call Center, Customer Relations, Excel, Word, Team Building, Documentation, Disaster Recovery, Hardware, Security, Training, Microsoft Exchange, Virtualization, Data Center, Help Desk Support, Windows Server, VMware, Management, Microsoft Word, Cisco Technologies, DNS, Networking, Vendor Management, OS X, Information Technology, Microsoft SQL Server, SCCM
Education
Miami Dade College 1990 — 1992
Security Service Federal Credit Union May 2015 - Present
Security Service Federal Credit Union July 2014 - May 2015
United States Department of Defense June 2012 - June 2013
US Army May 2010 - November 2011
US Army March 2008 - May 2010
US Army August 2006 - March 2008
US Army December 2002 - August 2006
US Army March 1999 - December 2002
US Army March 1998 - March 1999
US Army October 1994 - March 1998
Skills
Organizational..., Leadership Development, Operations Management, Employee Training, File Management, Microsoft Office, Operating Budgets, Strategic Planning, Event Planning, Events Coordination, Job Evaluation, Develop Training Plans..., Personnel Supervision, Computer Proficiency, Military, DoD, Security Clearance, Military Operations, National Security, Command, Customer Service, Leadership, Team Building
Education
The University of Texas at San Antonio 2014 — 2016
Masters, Business Administration
Exelsior College 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Liberal Arts and Sciences/Liberal Studies, 3.9
Cochise College 1995 — 2001
Associate's degree, General Studies, 3.8
Seagate Technology August 2014 - Present
Security Service Federal Credit Union March 2014 - August 2014
Current USA, Inc. September 2013 - February 2014
The Home Depot February 2013 - April 2013
The Home Depot February 2012 - August 2012
La Junta Fire Department September 2009 - August 2010
Skills
C++, Circuit Analysis, Debugging, Visual Studio, Technical Writing, Pspice, Python, C#, Perl, Leadership, Microsoft Word, Customer Service, Inventory Management, Microsoft Office, Sales, Inventory Control, Microsoft Excel, Team Leadership, Customer Satisfaction, Windows 7, Analysis, Retail, Merchandising, Electrical..., Visio, Testing, Linux, Computer Hardware, Time Management, Team Building
Education
Colorado Technical University 2013 — 2016
Bachelor of Engineering (B.Eng.), Computer Engineering, 3.95
Pikes Peak Community College 2007 — 2010
Associate's degree, Fire Science Technology, 3.4
CoBank November 2013 - Present
Security Service Federal Credit Union August 2011 - October 2013
TCF Bank August 2009 - August 2011
Aeropostale March 2008 - August 2009
Target June 2006 - March 2008
Skills
Banking, Team Building, CRM, Sales, Credit, Loans, Retail Banking, Financial Services, Customer Service, Cross Selling, Training, Sales Operations, Management, Customer Retention, Team Leadership, Microsoft Office, Credit Unions, Commercial Lending, Portfolio Management, Consumer Lending, Coaching, Outlook, Credit Cards, Commercial Banking, Recruiting, Internet Banking, Relationship Management, Microsoft Excel, Branch Banking, Microsoft Word, PowerPoint, Leadership Development, Syndications, Agribusiness
Education
Arizona State University 2003 — 2007
Bachelors of Science in Marketing, Marketing
Arizona State University, W. P. Carey School of Business 2003 — 2007
Bachelor of Science (B.S.), Marketing
TEGNA (newly formed company after split from Gannett) June 2015 - Present
Silpada Designs October 2012 - Present
Gannett (acquired Belo in December 2013) December 2013 - June 2015
Belo December 2011 - December 2013
Edvance Research, Inc. April 2006 - December 2011
Security Service Federal Credit Union May 2005 - March 2006
Harcourt Assessment October 2003 - April 2005
Lloyd's Register North America, Inc. March 2001 - September 2003
SABIC Americas, Inc. November 1999 - March 2001
Ernst & Young October 1996 - October 1999
Skills
Employee Relations, Performance Management, Onboarding, Human Resources, Recruiting, Employment Law, Policy, Talent Management, Personnel Management, Talent Acquisition, Succession Planning, Workforce Planning, Organizational..., HRIS, Training, Employee Training, Employee Engagement, Benefits Management, Employee Benefits, Interviews, Benefits Administration, Coaching, HR Policies, New Hire Orientations, Hiring, Leadership, Payroll, Management, Vendor Management, College Recruiting, FMLA, Leadership Development, Compensation, Lawson HRIS, SuccessFactors, E-Verify, Sage Abra HRMS, Deltek, Ceridian, Oracle, PeopleSoft, Workday, SAP ERP
Education
Lamar University
BBA, Personnel Administration
Rice University - Jesse H. Jones Graduate School of Management
Continuing Education Studies
NAPCO Precast, LLC November 2012 - December 2014
Security Service Federal Credit Union July 2004 - January 2012
Security Service Federal Credit Union July 2000 - July 2004
R&L Foods, Inc. July 1998 - July 2000
KFC May 1990 - July 1998
Skills
Microsoft Excel, strong accounting..., Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Strategic Planning, English, Windows, Research, Outlook, Operations Management, Inventory Control, General Ledger, Bank Reconciliation, Tax Law understanding, Organization Skills, Account Reconciliation, QuickBooks, MAS90, SAP, Sage Accounts, Epicor, Blended Rate, Payroll Taxes, Employee Relations, Training, Management
Education
Liberty University 2014 — 2015
Bachelor's degree, Accounting and Finance
Hallmark College of Technology/Hallmark College of Aeronautics
Associate of Science (A.S.), Accounting and Business/Management
Roberts Communities/Lifestyle Sales/Woodlake Estates (MHI) April 2015 - Present
CAC Marketing Group (Established 1994 and Re-Organized 2014) August 2014 - Present
CAC Marketing Group (A to Z Dealer and Business Solutions) 1970 - Present
Alamo City Lifeline Cell Phones (Safelink Wireless Lifeline FREE Cell, Minutes and Texts) April 2013 - Present
Security Service Federal Credit Union May 2013 - April 2014
CAC Marketing Group January 1994 - May 2013
Auto Use / Dealer Services Corp./Floorplan Express, LLC January 2000 - April 2012
Dealer Services Corporation February 2006 - July 2007
World Wide Funding dba Auto Liquidator's 1988 - 1994
Denco Investments, Inc. dba Payless Rental World (RTO) 1978 - 1988
Skills
Marketing, Sales Management, B2B, Sales, Selling, Specilizing in..., Leadership, Credit, Management, Training, Budgets, Marketing Strategy, Business Development, Retail, Customer Service, Recruiting, Advertising, Start-ups, Direct Sales, Cold Calling, Entrepreneurship, Customer Satisfaction, Team Building, New Business Development, Insurance, Loans, Direct Marketing, Negotiation, Account Management, Time Management, Sales Operations, Event Management, Customer Retention, Coaching, Forecasting, Operations Management, Business Planning, Purchasing, Finance, Contract Negotiation, Pricing, Analysis, Project Planning, Team Leadership, Networking, Banking, Inventory Management, Business Strategy, Automotive, Automobile
Education
Des Moines Area Community College 1971 — 1972
Non Degreed (Formerly Area XI Comm. College), Real Estate Principals and Practices, 3.73
Bank of America September 2014 - Present
Security Service Federal Credit Union March 2013 - July 2014
Wells Fargo May 2011 - December 2012
Essex Mortgage June 2009 - May 2011
Cyprus Federal Credit Union 2001 - 2009
Skills
Refinance, Mortgage Banking, FHA, Mortgage Lending, Loan Origination
Education
Brigham Young University
Bachelor's degree, Finance, General
United States Department of Defense May 2015 - Present
Great Western Insurance Company May 2014 - August 2014
Security Service Federal Credit Union June 2012 - May 2014
BYU Global Financial Advisors January 2014 - April 2014
Atlantic Trust August 2013 - December 2013
Skills
Consumer Lending, Loans, Banking, Credit, Credit Analysis, Financial Services, Cross Selling, Customer Service, Microsoft Excel, VBA, ALM, Financial Modeling, Equity Research, Company Valuation
Education
Brigham Young University 2012 — 2015
Bachelor of Science (BS), Finance
Methodist Healthcare Ministries July 2002 - Present
Self-Employed Author October 2008 - May 2013
Anne Connor January 2000 - December 2003
San Antonio College 2000 - 2001
Farm Bureau Bank 1999 - 2001
Security Service Federal Credit Union 1993 - 1998
Marlboro College 1991 - 1993
Skills
Grant Writing, Grants, Proposal Writing, Nonprofits, Fundraising, Program Evaluation, Philanthropy, Program Management, Program Development, Public Speaking, Resource Development, Community Outreach, Non-profits, Organizational..., Annual Giving, Teaching, Social Services, Planned Giving, Public Policy, Stewardship, Leadership Development, Editing, Non-profit..., Healthcare, Data Analysis, Budgets, Strategic Planning, Event Planning, Policy Analysis, Public Relations, Databases, Board Development, Training, Team Leadership, Market Research, Online Research, Patient Outcomes, Database Admin, Writing, Process Improvement, Data Mining, Research Design, Grants Administration, Grant Management, Statistics, Database Analysis, Outcome Measures, Impact Assessment, Leadership, Change Management
Education
The University of New Mexico 1989 — 1991
MA, Communication
Dartmouth College 1981 — 1985
BA, Anthro/Psych
Dreamtown Creative / Austin Freelance Writer January 2013 - Present
Hostway Corporation February 2012 - December 2012
Security Service Federal Credit Union July 2008 - February 2012
Rapides Regional Medical Center March 2008 - July 2008
E.H. Anderson PR May 2007 - March 2008
Lou Hammond & Associates January 2006 - March 2007
TXNP 2004 - 2005
Lippe Taylor August 2004 - November 2004
Skills
Media Relations, Public Relations, Press Releases, Advertising, Writing, Direct Mail, Newsletters, Event Planning, Social Media, Social Media Marketing, Marketing Communications, Copywriting, Social Networking, Online Marketing, Corporate Communications, Strategic Communications, Facebook, Internal Communications, Content Strategy, Blogging, Marketing, Publicity, Email Marketing, Editing, Marketing Copy, Corporate Blogging, Brand Awareness, Content Development, Copy Editing, Brand Management, SEO copywriting, Web Content Management, Direct Marketing, Campaigns, Ap Style, Feature Articles, Web Content, Microsoft Office, Reputation Management, Creative Writing, Online Advertising, Martial Arts, SEO, Content Marketing, Video, Creative Strategy, Strategy, Brand Development, Content Management, Digital Marketing
Education
Baylor University 2002 — 2005
B.A., Journalism / Public Relations
Permian High School 1999 — 2002
High school diploma
Security Service Federal Credit Union June 2015 - Present
CGI August 2013 - February 2014
Time Warner Cable 2011 - 2013
HEB February 2002 - June 2011
Skills
Computer Repair, Computer Network..., Information Security..., Electronics, Phone Etiquette, Computer-savvy, Customer-facing, Customer Service, Cash-handling, Inventory Management, Computer Hardware
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2006 — 2008
Associate of Applied Science, Electrical, Electronic and Communications Engineering Technology/Technician
San Antonio College 2000 — 2000
Oracle August 2015 - Present
Security Service Federal Credit Union January 2015 - July 2015
Security Service Federal Credit Union June 2013 - July 2014
OpenBook by Yellowstone Hotel Systems April 2012 - July 2012
BYU-Idaho January 2012 - April 2012
Skills
Web Design, CSS, Microsoft Office, HTML, Photoshop, Security, HTML + CSS, Databases, Security+, Adobe Creative Suite, XHTML, HTML5, MySQL, Illustrator, jQuery, User Acceptance Testing, System Integration..., Software Quality..., VBA, Microsoft Word, HTML 5, Public Speaking, Microsoft Excel
Education
Brigham Young University - Idaho 2006 — 2012
Bachelor's degree, Informatics
Randolph Brooks Federal Credit Union September 2013 - Present
U.S. Immigration and Customs Enforcement (ICE) June 2013 - August 2013
Security Service Federal Credit Union August 2010 - August 2013
Leukemia & Lymphoma Society January 2013 - May 2013
Kroger June 2008 - July 2010
Skills
Fundraising, Community Outreach, Nonprofits, Event Planning, Public Speaking, Customer Service, Volunteer Management, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Event Management, Social Media, Public Relations, Banking, Cashiering, Telephone Skills, Call Centers, Time Management, Sales
Education
The University of Texas at San Antonio 2010 — 2013
Bachelor of Arts(BA), Major: Criminal Justice, Minor: Nonprofit Management, 3.21
Mott Community College 2008 — 2010
Associate's of Applied Science, Associates of Arts, Criminal Justice
Security Service Federal Credit Union March 2013 - Present
Security Service Federal Credit Union September 2011 - March 2013
Idaho Central Credit Union April 2004 - October 2011
Skills
Performance Management, Customer Service, Sales Management, Team Building, Strategic Planning, Coaching, Process Improvement, Budgets, Risk Management, Team Leadership, Credit Unions, Leadership, Outlook, Vendor Management, Financial Analysis, Management, Banking, Marketing, New Business Development, Loans, Credit
Education
Idaho State University 2004 — 2007
M.B.A., Finance
BYU-Idaho 2000 — 2004
B.S., Accounting
Security Service Federal Credit Union February 2015 - Present
Security Service Federal Credit Union February 2014 - February 2015
USAA July 2013 - February 2014
HCL Technologies August 2012 - February 2014
USAA July 2013 - December 2013
USAA August 2012 - July 2013
USAA October 2011 - August 2012
HCL Technologies January 2011 - July 2012
USAA June 2011 - September 2011
National Insurance Company June 2011 - July 2011
Skills
DFC, WDK, Webtop, Publishing, Documentum, Enterprise Content..., EMC Documentum..., Documentum Web Publisher, WCM, EMC Captiva 6.5, Content Management, Document Management, Business Process Design
Education
Anna University 2003 — 2007
BE, Electronics & Instrumentation
St.Joseph's College of Engineering 2003 — 2007
B. E, EIE
DON BOSCO,EGMORE-Chennai 2001 — 2003
Higher Secondary, Maths, Physics, Chemistry, Computer Science
Muy! Companies April 2015 - Present
Wells Fargo Bank May 2006 - April 2015
Randolph Brooks Federal Credit Union May 2003 - January 2006
Security Service Federal Credit Union May 1997 - April 2003
Skills
Leadership, PowerPoint, Process Improvement, Microsoft Office, Microsoft Word, Customer Service, Risk Management, Microsoft Excel, Accounting, Budgets, Data Analysis, Financial Reporting, Strategic Planning, Team Building, Business Strategy, Public Speaking, Analysis, Coaching, Banking, Management, Sales, Credit
Education
University of the Incarnate Word 2005 — 2007
Bachelors of Administration, Human Resources
Mount Mercy College 1993 — 1995
Business Administration and Management, General
Robert E Lee High School 1989 — 1993
High School, General Studies
FedEx Ground October 2012 - Present
FedEx Ground January 2012 - October 2012
Security Service Federal Credit Union February 2008 - February 2012
JP Morgan May 2006 - August 2007
Wells Fargo Financial June 2005 - December 2005
Skills
Employee Relations, College Recruiting, Employee Benefits, Benefits Administration, Recruiting, Performance Management, Applicant Tracking..., Human Resources, Training, Talent Management, New Hire Orientations, Leadership Development, Onboarding, HRIS, Talent Acquisition, Management, FMLA, Employee Engagement, Personnel Management
Education
Harding University
B.B.A., Management
Harding University
Security Service Federal Credit Union March 2013 - Present
Security Service Federal Credit Union June 2011 - March 2013
Security Service Federal Credit Union October 2010 - June 2011
Security Service Federal Credit Union September 2008 - October 2010
Wachovia July 2007 - August 2008
World Savings June 1992 - June 2007
Skills
Leadership, Process Improvement, Operations Management, Training, Management, Strategic Planning, Call Centers, Customer Satisfaction, Change Management, Team Building, Employee Training, Development & delivery..., Sales Management, Cross-functional Team..., Leadership Development, Business Development, Sales, Integration, Talent Management, Succession Planning, Credit, Strategy, Loans, Customer Experience, User Experience, Coaching, Business Analysis, Product Development, Business Intelligence, Retail Banking
Education
Menlo College 1988 — 1992
BS, Business Administration
Columbia University in the City of New York August 2013 - May 2014
Columbia University in the City of New York August 2012 - January 2014
Security Service Federal Credit Union January 2012 - August 2012
Partner Colorado Credit Union April 2008 - January 2012
Skills
Customer Service, Visual Arts, Art, Microsoft Excel, Microsoft Office, Photoshop, Metal Fabrication, Ceramic, Office Administration, Cash Handling, Phone Etiquette, Banking, Contemporary Art, Document Imaging, Wood Shop, Art Handling
Education
Columbia University in the City of New York 2012 — 2014
Master of Fine Arts (M.F.A.), Visual Arts
Metropolitan State University of Denver 2007 — 2011
Bachelor of Fine Arts (B.F.A.), Sculpture
Security Service Federal Credit Union August 2013 - Present
Security Service Federal Credit Union May 2010 - July 2013
Security Service Federal Credit Union February 2007 - May 2010
Westwood College February 2006 - February 2007
Sallie Mae 2005 - 2006
Tyndall Federal Credit Union 2000 - 2005
Skills
Member of Toastmasters, Customer Service, Leadership, Training, Project Management, Coaching, Banking, Strategic Planning, Microsoft Office, Recruiting, Event Planning, Management, Team Leadership, Leadership Development, Call Centers, Employee Relations, Sales, Operations Management, Team Building
Education
Florida State University - College of Business 2002 — 2005
BS, Business Administration
Security Service Federal Credit Union May 2005 - Present
First Financial Federal Credit Union 2002 - 2004
Foothill Independent Bank 1999 - 2001
Federal Reserve Bank of San Francisco 1990 - 1998
Skills
Credit, Commercial Lending, Banking, Credit Unions, Consumer Lending, Loans, Mortgage Lending, Motivational Speaking, Clear Communications, Recruiting, Hiring Personnel, Creative Problem Solving, Talent Developer, Strategic Negotiations, Financial Management..., Corporate Budgeting, Personal Budgeting, Generating Revenue, Relationship..., Team Building, Strategic Partnerships, Credit Analysis, Risk Management, Retail Banking, Time Management, Training, Budgets, Process Improvement, Management, Loan Origination, Financial Services, Small Business Lending, Cash Management, Underwriting, Mortgage Banking, Commercial Banking, Strategy, Executive Management, Relationship Management, Financial Risk, Financial Institutions, Loss Mitigation, Credit Cards, Investments, Call Centers, Strategic Planning, Insurance, Financial Analysis
Education
California State University-Los Angeles
Bachelor of Science (BS), Political Science and Government
El Rancho High School
IBM January 2013 - July 2013
IBM 2013 - 2013
Erie Insurance Group April 2012 - October 2012
American Airlines October 2011 - February 2012
FriendFinder Networks, Inc. August 2011 - September 2011
Hobbs Madison, Inc. June 2011 - August 2011
Digital Laundry August 2010 - June 2011
HRA November 2009 - July 2010
Security Service Federal Credit Union June 2008 - September 2008
Information Builders September 2007 - May 2008
Skills
Enterprise Software, SaaS, Cloud Computing, Integration, DB2, Solution Architecture, Software Development, Web Services, Enterprise Architecture, Agile Methodologies, XML, SOA, z/OS, CICS, Mainframe, Program Management, ETL, SDLC, Architecture, Websphere, Requirements Analysis, COBOL, Business Analysis, Performance Tuning, Databases, Data Warehousing, Middleware, Disaster Recovery, Business Intelligence, Oracle, Unix, Database Design, IT Strategy, Data Modeling, Software Project..., SQL, SharePoint, Data Integration, Systems Analysis, IIS, Scrum, Microsoft SQL Server, Enterprise Content..., ESB, Architectures, XSLT, Agile Project Management, .NET, Visio, Business Process Design
Education
Harvard University 1970 — 1974
BS, Biological Anthropology
Security Service Federal Credit Union 2013 - Present
Focus on the Family 2006 - 2011
Hewlett-Packard 1987 - 2006
Skills
Test Planning, Bugzilla, TestPartner, ITIL, SDLC, Requirements Analysis, SQL, Software Testing Life..., Defect Logging, Manual Test Execution, Test Case Generation, Test Designing, Test Estimation, XML, Agile Testing, SOA Testing, Mercury Test Tools
Education
Texas A&M University 1981 — 1985
MS, Geophysics
New Mexico State University
BS, Physics
Security Service Federal Credit Union January 1990 - Present
New Horizons Community Credit Union January 1990 - June 2007
Skills
Loans, Banking, Customer Service, Credit, Consumer Lending, Leadership, Financial Analysis, Retail Banking, Credit Cards, Process Improvement, Team Building, Financial Services, Credit Unions, Call Centers, Operations Management
Education
Colorado State University
Highland High School
VolkBell HR Services September 2011 - Present
Security Service Federal Credit Union July 2010 - December 2011
Norbel Credit Union March 2003 - September 2010
U of C Federal Credit Union December 1992 - February 2003
Skills
Employee Benefits, Human Resources, Coaching, HR Consulting, Benefits Administration, HRIS, Onboarding, Succession Planning, Employee Relations, Performance Management, Employee Engagement, Process Improvement, Insurance, Team Building, Recruiting, Customer Service, Organizational..., Budgets, FMLA, Management, Compensation & Benefit, Workforce Planning, Interviews
Education
WCMS 1998 — 2000
Madison Area Technical College
Associates, Finance
Kaplan University May 2008 - Present
Kaplan University May 2008 - Present
Security Service Federal Credit Union August 2004 - April 2008
Education
Kaplan University-Davenport Campus
Associate of Arts and Sciences (AAS), Business Administration and Management, General
City of San Antonio - Aviation Department July 2012 - Present
San Antonio ISD May 2010 - November 2012
Security Service Federal Credit Union June 2006 - April 2011
esd & associates 2006 - 2007
CMYK Web Designs September 2004 - June 2006
American Color Labs of Texas 2005 - 2006
Minuteman Press September 2003 - August 2004
Mendez Printing 2002 - 2003
FedEx Office May 2000 - January 2002
FedEx Services February 1998 - May 2000
Skills
Graphic Designers, Brochures, Web Design, Graphics, Graphic Design, Mac, Creative Direction, Advertising, Branding & Identity, Corporate Identity, Newsletters, Photography, Posters, Direct Marketing, Marketing, Illustrator, Facebook, WordPress, InDesign, Dreamweaver, Adobe Creative Suite, Brand Development, Adobe Acrobat, Art Direction, Catalogs, Corporate Branding, Direct Mail, Email Marketing, Flash, Layout, Logo Design, Multimedia, Photoshop, Publications, QuarkXPress, Social Media Marketing
Education
University of Phoenix 2009 — 2013
BSB/Marketing, Communication, Advertising, Marketing
City University of New York City College 1996 — 2003
AA-Advertising, Graphic Design
Comal County July 2009 - Present
Security Service Federal Credit Union November 2002 - August 2008
First Federal Bank of Arkansas, FA January 1997 - September 2002
Skills
Access, Outlook, Microsoft Office, Data Entry, 10 Key
Education
St. Phillip's College 2008 — 2009
Health Information/Medical Records Technology/Technician
NorthWest Arkansas Community College 1995 — 1998
undeclared, Core Studies
SEDC January 2012 - Present
Blue Cross Blue Shield of Kansas February 2011 - November 2011
Wachovia, A Wells Fargo Company July 2009 - January 2011
Security Service Federal Credit Union September 2008 - July 2009
Verizon May 2007 - August 2008
Pershing April 2005 - March 2007
Pershing October 2003 - March 2005
Skills
Banking, TSO, Retail, CICS, Requirements Analysis, Healthcare, COBOL, XML, SDLC, Software Development, SOA, PL/SQL, Business Analysis, Oracle
Education
University of Madras 2000 — 2003
MCA, Computer Science
Madurai Kamaraj University 1996 — 1999
BSc, Mathematics
Oracle February 2012 - Present
Infosys March 2011 - February 2012
Tata Consultancy Services April 2008 - March 2011
Security Service Federal Credit Union July 2006 - March 2008
World Savings Bank November 2002 - June 2006
Bank Hapoalim November 2001 - October 2002
Fidelity Information Services June 1998 - November 2001
SC Department of Probation, Parole, and Pardon Services May 1997 - May 1998
Skills
Core Banking, Delivery Channels, Infrastructure Planning, Banking, Process Engineering, Pre-sales, Business Analysis, Program Management, Customer Relations, Integration, Management Consulting, Process Improvement, Software Project..., Product Strategies, IT Management, Leadership, Infrastructure, Enterprise Software, Project Management, Business Planning, Customer Service, Vendor Management, Business Process..., IT Strategy, Financial Services, Outsourcing, Strategy, Management, Product Management, SDLC, Requirements Analysis, Business Process, Project Portfolio..., Business Intelligence, Solution Architecture, Business Transformation, Requirements Gathering, PMO, Enterprise Architecture, PMP, Consulting, Business Process...
Education
The University of Texas at San Antonio 2004 — 2006
MBA, Management of Technology
University of South Carolina - Darla Moore School of Business 1995 — 1998
BS, Management Information Systems
Midlands Technical College 1990 — 1993
AS, Computer Technology
Security Service Federal Credit Union November 2013 - Present
Fidelity Investments October 2012 - November 2013
E-Trade Financial May 2011 - October 2012
Keller Williams Southwest Realty/HomeSmart Realty September 2007 - November 2010
Vanguard Group October 2007 - April 2010
Keller Williams Southwest Realty/HomeSmart Realty October 2005 - September 2007
Universal Scoreboards Advertising of Arizona June 2004 - September 2006
BYU-Idaho Sacred Music Series January 2004 - May 2004
Merrill Lynch May 2003 - August 2003
The Church of Jesus Christ of Latter-day Saints January 1997 - February 1999
Skills
Negotiation, Advertising, Lead Generation, Investments, Proposal Writing, Marketing Strategy, Sales, Real Estate, Marketing, Finance, Contract Negotiation, Training, Account Management, Series 63, Customer Service
Education
Brigham Young University - Idaho 2000 — 2004
Associate of Arts; Associate of Arts, Business; Spanish
Brigham Young University - Idaho 2000 — 2004
Bachelor of Arts, Business Management
Brigham Young University - Idaho 1999 — 2004
Associate of Arts; Associate of Arts, Business; Spanish
Security Service Federal Credit Union October 2014 - Present
Colorado Technical University January 2014 - Present
Self-Employed Daycare Service December 2013 - September 2014
Pikes Peak Community College August 2012 - December 2013
Pikes Peak Community College August 2012 - December 2013
Healthcare Facilities July 2006 - April 2012
Skills
Adobe Creative Suite, Adobe Illustrator, Photoshop, HTML5, CSS3, Databases, Programming, Unix, JavaScript, Troubleshooting, Access, Microsoft Office, PowerPoint, Leadership Development, Management, Problem Solving, Back Office, Public Speaking, Microsoft SQL Server, Staff Supervision, Research, Data Entry, Training, Work Orders, Supply Ordering, Order Processing, Higher Education
Education
Colorado Technical University 2014 — 2017
Currently Attending, Information Technology - Web Development, Junior
Pikes Peak Community College 2012 — 2013
Conifer Health Solutions June 2015 - Present
William Edge Salon November 2014 - May 2015
SACU San Antonio Federal Credit Union July 2014 - August 2014
San Antonio Federal Credit Union June 2012 - July 2014
OptimizePM - Strategic Project Management November 2013 - December 2013
Security Service Federal Credit Union May 2008 - May 2012
Security Service Federal Credit Union July 2006 - June 2007
Ben & Jerry's (Six Flags Fiesta Texas) August 2005 - July 2006
Skills
Microsoft Word, PowerPoint, Microsoft Office, Banking, Microsoft Excel, Facebook, Customer Service, Creative Writing, Event Planning, Social Media, Non-profit Volunteer, Public Relations, Mac, PC, Microsoft Office 2010, Photography, Project Management..., Campaigning, Twitter, Facebook Marketing, Public Speaking, 10 Key, Volunteering, Volunteer Recruiting, Microsoft PowerPoint, Bookkeeping, FM System, YouTube, Fax, Copying, Plotters, Animal Welfare, Laminating, HTML, SharePoint, Social Networking, Team Building, Outlook, Process Improvement, Spreadsheets, Administration, Allscripts, Patient Access System, Patient Registration, Passport
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Arts (B.A.), Communication, PR
Northwest Vista College 2008 — 2009
Angelo State University 2007 — 2008
Kinesiology and Exercise Science
Sandra Day O'Connor High School 2004 — 2007
High School/Secondary Diplomas and Certificates
Security Service Federal Credit Union January 2008 - Present
BAXTER February 2015 - September 2015
Skills
Multimedia, Customer Service, Team Building, Microsoft Office, Teamwork, Financial Services, Graphics, Graphic Design, Accounting, Customer Support, Sales, Photoshop, New Account Management, Business Correspondence, Adobe Creative Suite, Illustrator, Photography, InDesign, Advertising
Education
DeVry University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, A
The University of Texas at San Antonio 2004 — 2006
Associate of Arts (A.A.), Graphic Design, A
Samuel Clemens HS 2002 — 2003
Dipolma, General Studies, A
Eindhoven ISSE 1999 — 2002
General Studies: International Baccalaureate The Netherlands, Europe
Allstate January 2015 - Present
Security Service Federal Credit Union October 2009 - January 2015
Skills
Sales, Customer Service, Insurance, Banking, Microsoft Office, Property & Casualty..., Team Leadership, Renters, Homeowners
Education
Northwest Vista College 2013 — 2016
Associate’s Degree, Business Administration and Management, General
Security Service Federal Credit Union June 2011 - Present
KeyBank July 2010 - June 2011
Bank of America July 2007 - June 2010
Skills
Banking, Consumer Lending, Loans, Credit, Commercial Banking, Credit Unions, Commercial Lending, Credit Cards, Credit Analysis, Retail Banking, Cross Selling, Mortgage Lending, Customer Service, Internet Banking, AML, Bank Secrecy Act, Branch Banking, Small Business Lending, ACH, Deposits, Home Equity Loans, Loan Servicing, Mortgage Banking, Refinance, Relationship Management, Finance, Financial Services, Cash Management
Education
College of the Albemarle
Real Estate
Granby High School
Colorado Springs World Arena July 2015 - Present
Security Service Federal Credit Union November 2014 - July 2015
MidAmerica Nazarene University January 2012 - May 2014
Olathe Chamber of Commerce/CVB August 2013 - December 2013
Cheyenne Mountain Zoo May 2013 - August 2013
MidAmerica Nazarene University August 2011 - May 2013
Skills
Graphic Design, InDesign, Illustrator, Graphics, Marketing, Photoshop, Adobe Creative Suite, Mac, Editing, Photography, Layout, Art, Multimedia, Web Design, Art Education, Branding, Leadership, Non-profit Volunteering, Social Media Marketing, Social Media, Digital Marketing
Education
MidAmerica Nazarene University 2010 — 2014
Bachelor of Arts (BA), Graphic Design
Sand Creek High School 2007 — 2010
HIgh School Diploma
Security Service Federal Credit Union June 2015 - Present
Life Time - The Healthy Way of Life Company September 2014 - Present
Sensational Sounds DJ Services November 2014 - March 2015
Sky Zone Indoor Trampoline Park September 2014 - December 2014
Life Time Fitness March 2013 - September 2014
Northside Aztlan Community Center September 2013 - December 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Social Media, Sales, Social Networking, Fitness, Team Building, Nutrition, Wellness, Sports, Training, Facebook, Customer Satisfaction, Time Management, Customer Retention
Education
University of Colorado Colorado Springs 2014 — 2018
Bachelor’s Degree, Finance, General
Colorado State University 2013 — 2014
Bachelor of Engineering (B.E.), Environmental/Environmental Health Engineering
Naval Amphibious Base Fitness Center March 2014 - Present
T3 Gear 2014 - 2014
North Island Credit Union January 2012 - December 2013
Citi February 2011 - December 2011
Security Service Federal Credit Union February 2007 - February 2011
Skills
Investments, Portfolio Management, Credit, Loans, Mortgage Lending, Finance, Asset Management, Financial Analysis, Banking, Risk Management, Strategic Financial..., Equities, Corporate Finance, Financial Reporting, Accounting, Wealth Management, Microsoft Excel, Fitness Training, Nutrition, Sports, Weight Training, Weight Management
Education
The University of Texas at San Antonio 2010 — 2012
Psychology
Northwest Vista College 2006 — 2009
Psychology
Security Service Federal Credit Union February 2006 - Present
Skills
Customer Service, Leadership, Security, Security Management, Research, Private Investigations
Education
Colorado Technical University 2014 — 2018
Criminal justice
American Funds April 2014 - Present
Security Service Federal Credit Union May 2008 - Present
HEB April 2006 - April 2008
Skills
Customer Service, Banking, Team Building
Education
Northwest Vista College 2011 — 2013
Associate's degree, Business Administration and Management, General, 3.0
San Antonio Hispanic Chamber of Commerce June 2015 - Present
San Antonio Hispanic Chamber of Commerce August 2010 - Present
Armstrong Moving & Storage/ United Van Lines January 2007 - August 2010
Ward North American January 2006 - January 2007
Conn's March 2001 - January 2006
Security Service Federal Credit Union January 2000 - March 2001
Skills
Sales Management, Customer Service, Small Business, New Business Development, Strategic Planning, Leadership Development, Contract Negotiation, Spanish-English, Customer Retention, Fundraising, Sponsorship, Market Planning, Budgets, Management, Public Speaking, Leadership, Event Planning, Community Development, Account Management, Event Management, Entrepreneurship, Human Resources, Facebook, Interviews, Marketing Communications, Networking, Organizational..., Proposal Writing, Public Relations, Recruiting, Sales, Social Media Marketing, Social Networking, Strategic Communications, Strategy, Training, Volunteer Management, Customer Satisfaction, Marketing, Marketing Strategy, Spanish, Nonprofits, Team Building, Social Media, Community Outreach, Media Relations, Coaching, Business Development
Education
Concordia University Texas
Bachelor of Business Administration (B.B.A.)
Security Service Federal Credit Union April 2008 - Present
First Financial Bank June 2004 - April 2008
U.S. Bank June 1994 - June 2004
Skills
Banking, Loans, Branch Banking, Credit, Commercial Banking, Credit Analysis, Consumer Lending, Retail Banking, Commercial Lending, Loan Origination, Investments, Financial Analysis, Underwriting, Cross Selling, Small Business Lending, Credit Cards, Financial Services
Education
Bowling Green State University
Security Service Federal Credit Union August 2014 - Present
Security Service Federal Credit Union October 2013 - Present
Alamo Cafe July 2008 - Present
Robinson Family August 2009 - May 2010
Skills
Event Planning, Social Networking, Facebook, Social Media Marketing, Time Management, Microsoft Word, Public Speaking, Research
Education
The University of Texas at San Antonio 2008 — 2013
Bachelor's degree, Communication, General
Northwest Vista College 2009 — 2011
Associate of Arts (A.A.), General Studies
Independence University August 2013 - Present
Stevens-Henager College December 2011 - August 2013
Pierpont Place and Premier Corporate Events November 2010 - December 2011
Security Service Federal Credit Union November 2008 - January 2011
Skills
Customer Service, Higher Education, Management, Coaching, Mentoring, Leadership, Student Financial Aid, Microsoft Office, Sales, Event Management, Event Planning, Corporate Events, Marketing, Social Networking, Catering, Public Relations, Weddings
Education
Independence University 2013 — 2014
Master of Business Administration (M.B.A.)
University of Utah 2006 — 2010
Bachelor's Degree, Communication, General
Security Service Federal Credit Union July 2012 - Present
Walmart March 2012 - July 2012
Scripps Health August 2010 - February 2012
Romano's Macaroni Grill April 2006 - August 2010
Colorado Springs Fine Arts Center May 2007 - August 2007
Today Newpaper Colorado State University-Pueblo December 2006 - May 2007
Yankee Candle January 2006 - April 2006
Pizza Hut October 2004 - January 2006
Skills
Word, Excel, PowerPoint, Photoshop, Graphic Design, InDesign, Outlook, Illustrator, Layout, Integrated Marketing, Pre-press, Audience Research, Microsoft Office, Adobe Creative Suite, Customer Service, Scheduling, Microsoft Excel, Advertising, Process Scheduler
Education
University of Colorado at Colorado Springs 2011 — 2014
Master of Business Administration (M.B.A.), Management
Colorado State University-Pueblo 2003 — 2007
Bachelor of Science, Mass Communications/Art
Mountain Heart Cardiovascular and Sleep Facility November 2010 - Present
Security Service Federal Credit Union December 2008 - January 2010
Life Time Fitness June 2006 - December 2008
Skills
Customer Service, Microsoft Excel, Leadership, PowerPoint, Microsoft Word, Microsoft Office, Research, Outlook, Sales, Public Speaking, Cpr Certified, Time Management, Project Management, Social Media, Healthcare, WSI, Medical Billing, Data Entry, Accounts Payable, QuickBooks, Payroll, Banking, 10 Key, Process Scheduler, Access, CPT, ICD-9, Medical Coding, Healthcare Reimbursement, Health Insurance, Cardiology, Sleep Medicine, Durable Medical..., Healthcare Information..., Healthcare Improvement, Healthcare Compliance
Education
Coconino County Community College 2010 — 2013
Accounting and Finance
The University of Texas at San Antonio 2008 — 2010
Accounting and Finance
NOVA Teller IIWells FargoJuly 2012 - February 2013
Security Service Federal Credit Union, January 2007 - July 2011
Skills
QuickBooks, Bookkeeping, Cash Flow, Data Entry, Teamwork, Time Management, Outlook, Accounts Payable, Financial Accounting, Accounts Receivable, Financial Reporting, Auditing, Payroll, Cashiering, Account Reconciliation, Financial Analysis, Access, Tax Preparation, Tax, Research
Education
Chernihiv State Technological University 1995 — 2001
Master's degree, Economics
Academy Mortgage Corporation September 2010 - Present
Security Service Federal Credit Union January 2007 - June 2010
Skills
Loans, Credit, Banking, Real Estate, Refinance, FHA, Mortgage Lending, Real Estate Transactions, First Time Home Buyers, Finance, Leadership, Loan Origination, Home Equity Loans, Referrals, Residential Mortgages, VA loans, Mortgage Banking
Education
Minot State University
Security Service Federal Credit Union September 2013 - Present
Security Service Federal Credit Union July 2008 - September 2013
Security Service Federal Credit Union January 2005 - July 2008
Security Service Federal Credit Union December 2003 - January 2005
Security Service Federal Credit Union July 2001 - December 2003
Security Service Federal Credit Union November 1999 - July 2001
Picacho Hills Country Club July 1996 - July 1999
New Mexico State University Athletic Department July 1995 - July 1996
Skills
Social Media Marketing, Marketing Strategy, Direct Marketing, Leadership, Email Marketing, Public Relations, Market Research, Marketing Communications, Marketing, Business Analysis, Online Marketing, Digital Marketing, Online Advertising, Advertising, Strategic Planning, Business Development, Training, Sales Presentations, Sales
Education
Ball State University - College of Business 1991 — 1995
Bachelors of Science, Marketing
MasterCard Worldwide International May 2012 - Present
Security Service Federal Credit Union April 2008 - May 2012
USAA/USAA Federal Savings Bank September 1991 - April 2008
Formation Technologies, Inc. 1986 - 1991
Skills
Risk Management, Leadership, Banking, Management, Contract Negotiation, Financial Services, Operations Management, Financial Risk, Call Centers, Credit Cards, Policy, Fraud, Payments, Vendor Management, Process Improvement
Education
University of Denver - Sturm College of Law 1982 — 1985
J.D., Law
Colorado College 1976 — 1977
B.A., Political Science
University of Oxford 1974 — 1975
Politics, Philosophy, Economics
Security Service Federal Credit Union November 2012 - Present
iHeartMedia July 2011 - October 2012
USAA August 2010 - July 2011
Wells Fargo Home Mortgage August 2009 - August 2010
Ascendant Technology 2006 - 2009
IBM June 2005 - August 2005
National Institute of Standards and Technology (NIST) June 2003 - August 2003
University of Wisconsin-Madison June 2001 - August 2001
Skills
Strategic Planning, Web Content Management, Training, Project Management, Solution Development, Information Gathering, Requirements Gathering, Business Requirements, Requirements Analysis, Business Analysis, Resource Management, Software Project..., Agile Methodologies, SDLC, PMO, Enterprise Architecture, Business Intelligence, Integration, Visio, SharePoint, Analysis, Leadership, Business Process, SOA, Consulting, Testing
Education
The Shaw Academy 2014 — 2014
Diploma certificate, Online Marketing
American Intercontinental University 2008 — 2009
MBA, Project Management
University of Virginia 2003 — 2006
MS, Computer Science
University of Maryland Baltimore County 1999 — 2003
BS and 2 minors, Computer Science, (Mathematics, Spanish)
Texas Water Exchange October 2014 - Present
Texas Water Exchange June 2014 - October 2014
Security Service Federal Credit Union April 2014 - June 2014
Security Service Federal Credit Union April 2013 - March 2014
Security Service Federal Credit Union April 2012 - March 2013
Security Service Federal Credit Union December 2007 - April 2012
U.S. Army 1986 - 2007
Skills
Budgets, Public Speaking, Program Management, Strategic Planning, Public Relations, Leadership, Team Building, Corporate Communications, Creative Problem Solving, Fundraising, Leadership Development, Management, Business Strategy, Cross-cultural..., Event Management, Social Media, Event Planning, Nonprofits, Strategic Communications, Marketing, Coaching, Policy, Training, Analysis, Community Development, Project Management, Marketing Communications, Sales, Team Leadership, Volunteer Management, Crisis Management, Business Development, Press Releases, Change Management, Cross-functional Team..., Employee Relations, Microsoft Office, Community Outreach, Social Networking, Organizational..., Government, Microsoft Excel, Strategy, Process Improvement, Customer Service, Research, Advertising, Account Management, Organizational..., Risk Management
Education
Gettysburg College
Bachelor of Arts (BA)
The University of Connecticut
Master of Arts (MA)
Yale University
Grand Strategy
Glen Rock High School 1977 — 1981
TD Bank Group April 2012 - Present
First Niagara Bank July 2011 - February 2012
TD Bank Group October 2010 - July 2011
TD Bank February 2010 - October 2010
TD Bank December 2008 - December 2009
Security Service Federal Credit Union July 2008 - December 2008
RBC Bank 2007 - 2008
RBC Centura 2007 - 2008
RBC 2006 - 2008
Regions Bank 2006 - 2007
Skills
Banking, Project Management, Mergers, Divestitures, Management, Budgets, Vendor Management, Requirements Analysis, Business Process..., Analysis, Executive Management, Strategic Planning, Mergers & Acquisitions, Risk Management, Loans, Visio, Financial Analysis, Business Analysis, Consulting, Time Management, Business Intelligence, Software Documentation, SDLC, Credit, Process Improvement, Integration, Project Portfolio..., Business Process, Portfolio Management, PMP, Program Management, Change Management, PMO, Requirements Gathering
Education
Auburn University at Montgomery
Finance
Faulkner University
Finance
Security Service Federal Credit Union November 2014 - Present
Security Service Federal Credit Union February 2011 - November 2014
Security Service Federal Credit Union April 2007 - February 2011
USAA 2003 - 2007
Siebel Systems January 2001 - April 2003
IBM UK 1990 - 2001
Skills
SDLC, Solution Architecture, Data Modeling, SharePoint, Business Analysis, Banking, Web Services, Software Project..., Requirements Gathering, Siebel, Architecture, Software Development, EAI, Software Documentation, XML, Visio, Integration, Requirements Analysis, Process Improvement, Microsoft SQL Server, SOA, Disaster Recovery, Enterprise Architecture, WCF, Architectures
Education
North Chamber Leadership Lab 2011 — 2011
Bath Spa University 1986 — 1989
Kingscliff
Security Service Federal Credit Union April 2013 - Present
Booz Allen Hamilton January 1998 - April 2013
Skills
Software Development, Requirements Analysis, Enterprise Architecture, IT Project Leadership, Microsoft .NET..., Business Analysis, Project Management, Agile Methodologies, ASP.NET, C#, .NET, Microsoft SQL Server
Education
Capella University 2006 — 2008
BS, Information Systems
Financial Plus Credit Union November 2002 - Present
Security Service Federal Credit Union April 2002 - November 2002
First American Bank November 2000 - April 2002
Brenton Bank July 1998 - November 2000
Skills
Loans, Loan Origination, Credit, Credit Analysis, Mortgage Lending, Commercial Banking, Commercial Lending, Banking, Consumer Lending, Credit Unions, Credit Risk, Customer Service, Underwriting, Small Business Lending, FHA, Retail Banking, Employee Training, Credit Cards
Education
Upper Iowa University 2000 — 2001
BS, Social Work
University of Northern Iowa 1996 — 1998
Social Work
North Iowa Area Community College 1994 — 1996
Associate of Arts (AA)
Security Service Federal Credit Union July 2015 - Present
Colorado Springs Utilities November 2007 - July 2015
ADD STAFF, Inc. 2006 - 2007
JA Worldwide (Junior Achievement) 2005 - 2006
First National Bank of Colorado December 1992 - January 2005
Skills
Employee Relations, Applicant Tracking..., Recruiting, Human Resources, Choice, Training, Leadership, Temporary Placement, Talent Management, Program Management, Job Fairs, Interviews, Coaching, Talent Acquisition, Management, Employee Training, New Hire Orientations, Career Counseling, Process Improvement, Change Management, Customer Service, Policy, Team Building, PowerPoint, Onboarding, Screening, Leadership Development, Analysis, Temporary Staffing, Personnel Management, Budgets, Hiring, Software Documentation, Project Management, College Recruiting, Employee Benefits, Organizational..., Employee Engagement, Outlook, Community Outreach, Performance Management, HRIS, Workshop Facilitation
Education
Colorado State University 2001 — 2005
Masters of Education, Counseling & Career Development
Westmont College 1983 — 1985
Bachelors, Sociology
Security Service Federal Credit Union April 2015 - Present
Security Service Federal Credit Union August 2010 - Present
Security Service Federal Credit Union February 2005 - August 2010
Security Service Federal Credit Union February 2005 - February 2007
Skills
Employee Training, Loans, Banking, Auditing, Customer Service, Credit Unions, Team Building, Microsoft Office, Accounts Payable, Training, Call Centers, Consumer Lending, Leadership, Branch Banking, Accounting, Commercial Banking, Financial Analysis, Retail Banking, Coaching, Underwriting, Leadership Development, Home Equity Loans, Cross Selling, Credit, Risk Management, Marketing, Strategy
Education
Colorado State University-Pueblo 1998 — 2003
Bachelor's degree, Marketing/Marketing Management, General
SSFCU January 2008 - Present
Security Services Federal Credit Union January 2008 - Present
Security Service Federal Credit Union May 2006 - December 2007
Regions Financial Corporation December 1984 - July 2003
Education
Auburn University at Montgomery 1990 — 1993
MBA/IS, Information Systems
Security Service Federal Credit Union January 2014 - Present
VyStar Credit Union June 2011 - December 2013
Ames Finance November 2007 - June 2011
People's Choice Home Loans 2005 - 2007
Skills
Banking, Credit, Sales, Mortgage Lending, Loan Origination, Customer Service, Loans, Mortgage Banking, Risk Management, Financial Analysis, Sales Management
Education
Colorado State University 1997 — 2001
Security Service Federal Credit Union May 2008 - Present
Security Service Federal Credit Union May 2008 - April 2011
Cancer Therapy and Research Center, San Antonio, Texas 2000 - 2007
Education
University of Scranton 1981 — 1985
MBA, Management
Mansfield University of Pennsylvania 1971 — 1974
BA, Human Relations
BMAG & Black Oak Partners October 2013 - Present
Chesapeake Energy January 2007 - September 2013
Security Service Federal Credit Union November 2005 - January 2007
Citibank Texas, N.A. October 1996 - November 2005
Skills
Personnel Management, Human Resources, Succession Planning, Deferred Compensation, Leadership Development, Employee Relations, Payroll, Recruiting, HRIS, HR Policies, Organizational..., Team Building, Coaching, Mergers & Acquisitions, Onboarding, Talent Management
Education
Our Lady of the Lake University 2015 — 2019
MBA, Business
Golden Gate University
BA, Human Resources
Stone Pigman Walther Wittmann L.L.C. March 2015 - Present
Tulane University March 2011 - March 2015
Paychex April 2009 - May 2010
Security Service Federal Credit Union January 2009 - April 2009
Skills
Research, Public Speaking, Program Management, French, PowerPoint, Microsoft Office, Nonprofits, Event Planning, Microsoft Word, Spanish, Microsoft Excel, Customer Service, Data Entry, Facebook, Blogging, Data Analysis
Education
Brigham Young University 2002 — 2009
BA, History
Security Service Federal Credit Union April 2013 - Present
Security Service Federal Credit Union February 2011 - April 2013
Family First Federal Credit Union December 1998 - February 2011
Countrywide Home Loans August 1998 - November 1998
Family First Federal Credit Union May 1997 - August 1998
Skills
Loans, Credit, Consumer Lending, Credit Cards, Mortgage Lending, Financial Analysis, Banking, Customer Service, Operations Management, Process Improvement, Leadership Development, Team Building, Coaching, Strategic Planning, Sales Management, Change Management, Credit Unions, Cross Selling, Budgets, Training, Sales, Management, Call Centers, Risk Management, Accounting, Debit Cards, Finance
Education
Brigham Young University 1992 — 1998
BA, Spanish/Business Management
Security Service Federal Credit Union April 2011 - Present
San Antonio Federal Credit Union April 2010 - March 2011
USAA June 2009 - March 2010
Wachovia Bank February 2006 - November 2008
World Savings/Wachovia Mortgage July 2004 - January 2006
World Savings/Wachovia Mortgage December 2002 - July 2004
World Savings/Wachovia Mortgage February 2000 - December 2002
Education
East Carolina University 1997 — 1999
Business
The University of Texas at Austin 1992 — 1995
Civil Engineering
Security Service Federal Credit Union February 2011 - April 2011
Family First Federal Credit Union August 2005 - February 2011
Skills
Process Improvement, Financial Analysis, Team Building, Leadership, Relationship Management, Data Analysis, Budgets, Strategic Planning, Mortgage Lending, Credit, Loans, Banking, Finance, Analysis, Risk Management, Coaching, Sales, Business Analysis, Management
Education
University of Phoenix 2005 — 2007
Master of Management
Brigham Young University 2000 — 2004
Bachelor of Science, Psychology
Security Service Federal Credit Union Creative Marketing SupervisorSecurity Service Federal Credit UnionNovember 1999 - Present
Education
Ball State University - College of Business 1991 — 1995
Bachelors of Science, Marketing
Park Hill south high school August 2014 - Present
Northwest Missouri State University February 2009 - July 2012
Northwest Missouri State University October 2008 - February 2009
Security Service Federal Credit Union 1996 - 2004
Colina Verterinary Clinic 1982 - 1987
Skills
Microsoft Word, Microsoft Excel, Event Planning, Outlook, Higher Education, accounts payable, Accounts Receivable, Payroll, student staff..., Bookkeeping, Scheduling, Clerical Skills, Clerical Duties, Customer Service, Telephone Skills, Student Services, Office Management, Public Speaking, Student Affairs, Microsoft Office
Education
Northwest Missouri State University 2008 — 2013
Bachelor of Science (B.S.), Psychology
Northeast Iowa Community College 1999 — 2002
Asociates, Liberal Arts
Amann Girrbach America 2012 - 2015
Pennwell Publishing 2011 - 2012
Discus Dental (now Philips) 2002 - 2009
Dell, Inc. 1999 - 2002
Security Service Federal Credit Union 1997 - 1999
Builder's Square 1996 - 1997
Bromley (formerly Sosa, Bromley, Aguilar, Noble & Associates) 1995 - 1996
Skills
Product Marketing, General Management, Marketing Communications, Strategic Planning, Digital Dentistry, Brand..., Marketing, Demand Generation, Lead Generation, Product Development, Brand Management, CRM, P&L Management, Sales Management, Marketing Strategy, Strategy, Online Marketing, Advertising, Product Launch, Leadership, Medical Devices, Multi-channel Retail, International Marketing, B2B Marketing, New Business Development, Marketing Management, Online Advertising, SEO, Cross-functional Team..., Direct Marketing, Direct Sales, Sales Operations, Sales Training, Dental Devices, Capital Equipment Sales, Operations Management, Account Management, Competitive Analysis, Team Building, Multi-channel Marketing, Social Media, 510K, NDA, Rx, B2C Marketing
Education
The University of Texas at San Antonio 1991 — 2008
MBA, Marketing
Hill College 1990 — 1991
Business Administration and Management, General
Security Service Federal Credit Union April 2013 - Present
REI May 2012 - Present
UTSA Campus Recreation Outdoor Pursuits August 2010 - January 2013
Soler's Sports March 2008 - May 2012
Education
Arizona State University 2015 — 2017
Bachelor of Science (BS), Business Sustainability
The University of Texas at San Antonio 2008 — 2014
Bachelors, Geological/Geophysical Engineering
Security Service Federal Credit Union September 2012 - Present
Avosys August 2011 - Present
Pinnacle PEO November 2011 - March 2012
WellMed Medical Management March 2009 - July 2011
Bellevue University September 2005 - February 2007
Skills
MS CRM 2011, Salesforce.com, SharePoint, Talisma CRM, Salesforce.com..., SSRS, Requirements Analysis, Business Analysis, Requirements Gathering, Visio, Business Process, Microsoft CRM, Software Project..., SQL, Microsoft Dynamics, Business Intelligence, Business Process..., Process Engineering, Business Requirements, CRM, SDLC, Software Documentation
Education
Bellevue University 2002 — 2005
MBA, Business Administration, Healthcare
Indira Gandhi National Open University 1999 — 2002
BCA, Computer Applications
Delhi University 1997 — 2000
BA, English
Bank of America June 2010 - Present
Peace Corps June 2006 - August 2008
Security Service Federal Credit Union November 2002 - May 2006
Accenture September 1999 - August 2002
Skills
Solution Architecture, Knowledge Management, Nonprofits, Analytics, IT Strategy, Retail Banking, Business Analysis, CRM, E-commerce, Strategy, Financial Analysis
Education
Massachusetts Institute of Technology - Sloan School of Management 2008 — 2010
MBA
The University of Texas at Austin 1994 — 1999
BS, Chemical Engineering
Security Service Federal Credit Union January 2014 - Present
Security Service Federal Credit Union April 2013 - Present
JP Morgan Chase September 2009 - April 2013
Washington Mutual Bank August 2008 - August 2009
Skills
Fixed Income, Banking, Loans, Credit Analysis, Equities, Investment Banking, Series 63, Credit, Financial Analysis, Investments, Team Building
Education
Alabama Agricultural and Mechanical University 1992 — 1995
BS, Business
Security Service Federal Credit Union August 2012 - Present
Citi January 2012 - August 2012
AT&T January 2011 - January 2012
Rims n Shades January 2009 - January 2010
AutoZone January 2009 - January 2010
HEB January 2008 - January 2009
Allen Tharp & Associates January 2007 - January 2008
Skills
Networking, Social Networking, Wireless Networking, Cisco Technologies, Virtual Machines, System Administration, Windows 7, Windows Vista, Windows XP Pro, Mac OS X, Graphic Design, IT Solutions, Software Installation, Ticketing Systems, Remote Desktop, Desktop Administration, CSS, JavaScript, Operating Systems, Active Directory, Peripherals, Technical Support, Application Support, Web Support, Internet, Vendor Management Skills, VMware, vSphere, Citrix Metaframe, CakePHP, Enterprise Software, Blackberry Enterprise..., Blackberry OS, iOS, Windows Server, Avaya, Avaya Site..., Cisco Routers, Cisco Wireless, VPN, Digital Imaging, Computer Hardware, Computer Hardware..., Printer Drivers
Education
Everest College 2008 — 2009
floresville high school 2004 — 2007
diploma, Computer Science
Northwest Vista College
Citrix September 2014 - Present
Randstad USA March 2014 - September 2014
Liberty Power May 2013 - March 2014
LexisNexis November 2012 - May 2013
Security Service Federal Credit Union February 2012 - November 2012
Humana August 2011 - February 2012
Agilent Technologies May 2010 - February 2011
T-Mobile 2011 - 2011
Microsoft 2011 - 2011
Skills
Telerik,Hybrid Mobile..., ASP.NET MVC, ASP.NET Web API, WCF Services, Microsoft SQL Server, SQL Server Management..., Visual Studio, JavaScript, AngularJS, KnockoutJS, Kendo mobile, Kendo UI..., Responsive Web Design, Mobile Web Design, HTML 5, CSS 3, TFS, Agile Application..., Agile Methodologies, Agile & Waterfall..., SSIS, SSRS, ORM Tools, Entity Framework, LINQ, XML, JSON, Batch Processing, MVVM, Microsoft MVP, Custom CMS Development, CMS, IIS, Windows Server, Test Driven Development, OO Software Development, DBMS, T-SQL Stored Procedures, RESTful WebServices, Design Patterns, Unit Testing, System Integration..., .NET, Oracle, MVC, ASP.NET, SDLC, C#
Education
University of Texas at Tyler 2008 — 2010
Masters, Computer Science, 3.3/4.0
Andhra University
Bachelors, Computer Science, 7.8/10.0
Baxter International Inc. June 2015 - Present
Security Service Federal Credit Union 2014 - 2015
Skills
Photoshop, Illustrator, Mac, Graphic Design, HTML, PowerPoint, Microsoft Office, Web Design, Customer Service, Microsoft Word, Windows, User Experience, Microsoft Excel, Team Building, CSS, Networking, Software Quality..., Quality Center, Testing, User Acceptance Testing, SDLC, System Integration..., Waterfall, Agile Methodologies, Defect Tracking, Regression Testing, Requirements Gathering, Manual Testing, SQL, Performance Testing, Test Execution, Business Requirements, Technical Requirements
Education
Colorado Springs 2004 — 2007
Bachelor's Degree, QA/Graphic Design
Colorado Technical University 2004 — 2007
Bachelor's Degree, QA/Graphic Design, 4.0
USAA December 2005 - June 2015
Security Service Federal Credit Union July 1992 - April 2005
Skills
Fidelity Software, COBOL, JCL, IBM Mainframe, Easytrieve, z/OS, cics, Visio, Microsoft Excel, Microsoft Word, NDM, RDz, Business Analysis, Reuse, Process Improvement, Control-M, ISPF, Panvalet, Librarian Source..., Dumpmaster, VSAM, CICS, Mainframe, SQL, Websphere
Education
Allan Hancock College
Security Service Federal Credit Union August 2015 - Present
Security Service Federal Credit Union October 2014 - Present
Community First Health Plan April 2013 - Present
Verizon May 2012 - March 2013
University Health System November 2011 - April 2012
University Health System August 2010 - November 2011
SBC April 2001 - July 2004
Victoria's Secret July 2000 - December 2000
Skills
Telecommunications, Vendor Management, Troubleshooting, Software Installation, Process Improvement, Computer Hardware, Active Directory, Management, Microsoft SQL Server, Windows Server, Software Documentation, Microsoft Office, System Administration, Networking, Wireless, Disaster Recovery, Analysis, Servers, Customer Service, Help Desk Support, Windows 7, Hardware, Testing, Security, Cisco Technologies, VMware, Visio, Windows XP, Operating Systems, Citrix, SharePoint, ITIL, Microsoft Exchange, Data Center, Databases, VMware ESX, Network Administration, Switches, Network Security
Education
Valparaiso University 2008 — 2010
Bachelor of Arts, Computer Application and Data Analysis
Ivy Tech Community College 2000 — 2007
Associates of Science, Computer Information Systems
REMAX Real Estate April 2015 - Present
Synergy Realty Group October 2014 - Present
Synergy Realty Group - The Integrity Team July 2014 - Present
The Mansion Nigthclub August 2011 - Present
PPCC January 2014 - July 2014
Acuff homes April 2012 - January 2014
David's Bridal March 2012 - April 2012
Security Service Federal Credit Union November 2009 - August 2011
Visa August 2006 - November 2008
Remax Business 2004 - 2004
Skills
Leadership, Software Documentation, Management, Sales, Event Management, Event Planning, Customer Service, Team Leadership, Team Building, Operations Management, Teamwork, Project Management, Microsoft Office, Program Management, Microsoft Excel, Strategic Planning, Social Media, Analysis, Project Planning, Microsoft Word, Training, Marketing
Education
Kaplan Real Estate 2013 — 2014
Real Estate License, Real Estate
Colorado Christian University 2009 — 2011
MBA, Business Administration, 3.34
Colorado Christian University 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance, 3.0
Security Service Federal Credit Union February 2015 - Present
USAA 2013 - 2015
Skills
Requirements Analysis, SDLC, SQL, Quality Assurance, Business Analysis, Software Project..., Agile Methodologies, PL/SQL, Java, Oracle, Selenium, HP UFT, HP Service Test, Github, QA Lead, WebServices, SoapUI, RTC, HP ALM, StarTeam, MainFrames Testing
Education
Acharya Nagarjuna University 2002 — 2006
Bachelor of Technology (B.Tech.)
Olmos Equipment, Inc. December 2012 - Present
Olmos Equipment, Inc. August 1999 - December 2012
Security Service Federal Credit Union January 1995 - August 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
Northwest Vista College 2003 — 2005
Security Service Federal Credit Union May 2015 - Present
JPMorgan Chase NA March 2013 - May 2015
Merrill Lynch May 2012 - March 2013
Four Corners Painting January 1996 - May 2012
San Antonio River Authority May 1993 - December 1995
Education
The University of Texas at San Antonio 2007 — 2010
MBA, Finance
Indiana University Bloomington 1989 — 1993
Bachelor of Science, Environmental Management
ASRC Primus May 2014 - Present
ASRC Primus December 2009 - Present
ASRC Manangement Services March 2008 - December 2009
Target June 2007 - October 2007
Security Service Federal Credit Union January 2000 - May 2007
Blockbuster August 1996 - October 2001
Skills
Program Management, Research, Analysis, Microsoft Office, Customer Service, Process Improvement, Risk Management, Data Analysis, Microsoft Excel, Banking, Standards Compliance, PACER, Loss Prevention
Education
Boston University 2009 — 2011
Master of Arts (M.A.), Criminology
The University of Texas at San Antonio
Criminal Justice, Criminal Justice/Law Enforcement Administration
Security Service Federal Credit Union March 2012 - Present
Wolf Point School District August 2010 - June 2011
Skills
Music Education
Education
Montana State University-Billings 2005 — 2010
Bachelors of Art, Music and English Education
Transportation Federal Credit Union April 2015 - Present
Arlington Community FCU February 2011 - Present
Arlington Community FCU February 2007 - February 2011
Arlington Community FCU January 2006 - February 2007
Security Service Federal Credit Union August 2000 - October 2005
Skills
Training, Credit Cards, Accounts Payable, Human Resources, Management, Account Reconciliation, Accounting, Banking, Operations Management, Call Centers, Loans, Cash Management, Customer Service, Finance, Financial Analysis, Payroll
Education
Colorado State University-Pueblo 2002 — 2011
BSBA, Business Management
Commonwealth College
AAS Accounting, Accounting
Spa Fusion September 2011 - Present
Heart Hands Wellness December 2012 - May 2013
Massage Envy July 2012 - December 2012
Randolph Brooks Federal Credit Union August 2002 - October 2004
Security Service Federal Credit Union August 2000 - August 2002
Skills
Bodywork, Massage, Financial Management, Swedish, Deep Tissue Massage, Customer Service, Coaching, Spa, Public Speaking, Outlook, 10 Key, Call Center, Microsoft Excel, Microsoft Office, Microsoft Word, Medical Terminology, Therapeutic Massage, Reflexology, Wellness
Education
New Beginning School of Massage 2011 — 2012
Massage Therapy
Moore Career College 2010 — 2010
Texas A&M University - Kingsville, System Center San Antonio 2002 — 2004
BBA, Accounting
Security Service Federal Credit Union October 2013 - September 2014
Air Academy Federal Credit Union October 2012 - October 2013
South County YMCA of Greater St. Louis May 2010 - January 2013
St. Louis Intercollegiate Athletic Conference January 2010 - May 2010
M&S Civil Consultants, Inc. February 2007 - August 2008
Morley Companies January 2005 - February 2007
Security Service Federal Credit Union November 2000 - December 2004
Skills
Sports, Customer Service, Microsoft Office, Leadership, Sports Management, Outlook, PowerPoint, Sales, Time Management, Microsoft Word, Microsoft Excel, Event Planning, Social Media, Public Speaking, Marketing, Public Relations
Education
Missouri Baptist University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Missouri Baptist University 2010 — 2011
Bachelor of Science (B.S.), Sport Managment
Pikes Peak Community College
Assoc, General Studies
Morale Welfare and Recreation NAF Atsugi July 2001 - Present
Security Service Federal Credit Union June 2000 - July 2001
Education
Jefferson Community College 1994 — 1996
Associate's degree, Accounting
Southern Bank September 2012 - April 2013
Security Service Federal Credit Union September 2009 - June 2012
Security Service Federal Credit Union September 2006 - October 2009
Liberty Bank of Arkansas June 2005 - May 2006
Skills
Team Leadership, Problem Solving, Audit and Compliance, Multi Tasking, Organizational and..., Sales Management
Education
Columbia Southern University 2010 — 2012
Master of Business Administration (MBA), Finance, General
Arkansas State University 2002 — 2006
Bachelor of Science (B.S.), Finance
Union County Public Schools August 2013 - Present
Bexar Metropolitan Water District 2005 - 2011
Security Service Federal Credit Union 2001 - 2004
Skills
Human Resources, Benefits Administration, Employee Benefits, Employment Law, Employee Relations, New Hire Orientations, HRIS, PeopleSoft
Education
Columbia Southern University
Master of Business Administration (MBA), Public Administration
Security Service Federal Credit Union January 2011 - January 2012
Security Service Federal Credit Union 2011 - 2012
YWCA June 2010 - June 2011
Citibank January 2010 - January 2011
YWCA- Sexual Assault Crisis Center January 2010 - January 2011
The Law Offices of Elliott J. Dixon April 2009 - June 2009
Bank of America January 2006 - January 2009
Skills
Banking, Loan Servicing, Credit, Loans, Call Center, Financial Services, Securities, Retirement Planning, Investments, Home Equity Loans, Credit Cards, Commercial Lending, 10 Key, Commercial Banking
Education
California State University 2007 — 2010
B.S, Criminal Justice
California State University-Long Beach 2007 — 2010
Bachelor of Applied Science (BASc), Criminal Justice and Corrections
Santa Monica College 2005 — 2007
A.A, Psychology
Raba Kistner, Inc. November 2014 - Present
Raba Kistner, Inc. January 2013 - November 2014
Raba Kistner June 2012 - December 2012
Higdon, Hardy & Zuflacht June 2010 - June 2012
Security Service Federal Credit Union August 2008 - June 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Accounting, PowerPoint, Budgets, Outlook, Analysis, Accounts Payable, Accounts Receivable, Bank Reconciliation, Financial Statements, Journal Entries, Filing, Financial Analysis, Account Reconciliation, Financial Accounting
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Business Administration Degree, Accounting
Northwest Vista College 2007 — 2009
Accounting
Alaska Communications October 2011 - Present
Security Service Federal Credit Union March 2008 - September 2011
World Savings August 2005 - February 2008
Skills
Telecommunications, Business Analysis, Integration, Process Improvement, Requirements Analysis, Project Management, Requirements Gathering, Software Project..., Business Process..., Business Process, SharePoint, Salesforce.com, Analysis, Program Management, Strategic Planning, Management
Education
The University of Texas at San Antonio 2008 — 2011
Bachelor of Arts (BA), Accounting
Northwest Vista College 2006 — 2008
Associate of Arts (AA)
NuVista Federal Credit Union April 2013 - Present
Security Service Federal Credit Union February 2006 - October 2012
Skills
Credit, Loans, Banking, Consumer Lending, Risk Management, Commercial Banking, Leadership, Financial Services, Coaching
Education
Fort Hays State University 2000 — 2004
Bachelor of Science (B.S.), Organizational Leadership
Security Service Federal Credit Union March 2006 - August 2012
Education
Regis University 2014 — 2016
Bachelor's Degree, Accounting
Arapahoe Community College 2010 — 2014
Associate's Degree, Accounting
Universidad Madero 1990 — 1995
International Trade
Security Service Federal Credit Union August 2010 - Present
Smashburger February 2010 - August 2010
Sea World January 2009 - July 2010
Skills
Banking, Customer Service, Cash Management, Sales Management, Cashier
Education
Northwest Vista College 2012 — 2015
Earl Warren High School 2006 — 2010
Randstad USA October 2014 - February 2015
Walmart February 2013 - September 2014
Security Service Federal Credit Union August 2012 - February 2013
Walmart October 2007 - April 2012
Skills
Supervisory Skills, Schedules, Problem Solving, Cash Handling Experience, Cashiering, Customer Service, Associate/Customer..., Safety Lead, Auditing, Cash Handling, Cash Register, Inventory Control, Inventory Management, Loss Prevention, Management, Merchandising, Retail, Telephone Skills, Training
Education
St. Phillip's College 2006 — 2007
Entrepreneurial and Small Business Operations
William H. Taft High School 2002 — 2006
High School Diploma, High School
DeVry University
Bachelor's of Science, Security Management
Beatrice Hover Manor Assisted Living August 2013 - February 2014
Security Service Federal Credit Union June 2008 - December 2010
Skills
Compassion, Teaching, Customer Service, Communication, Leadership
Education
Laramie County Community College 2012 — 2014
Registered Nurse, Registered Nursing/Registered Nurse
Front Range Community College 2008 — 2011
Navy Federal Credit Union September 2011 - Present
NGA Human Resources September 2010 - September 2011
Community First Credit Union December 2009 - September 2010
BB&T June 2006 - December 2009
Security Service Federal Credit Union September 2003 - June 2006
Seasongood Asset Management May 2001 - June 2003
BISYS Fund Services June 2000 - April 2001
Union Planters Bank March 1995 - May 2000
Skills
Banking, Compliance, Membership Growth, Job Coaching, Teller Operations, Operations Management, Auditing, PeopleSoft, Performance Management, Payroll, Time & Attendance, Cash Management, Master Scheduling, Business Planning, Event Planning, SAP, Cross Selling, TCR/TCD Operations
Education
Walden University 2011 — 2013
Master's Degree, Management
Columbia Southern University 2005 — 2007
Bachelor's of Science, Business Administration, Cum Laude
Northwood University 2002 — 2003
Associate's Degree, Business Management, Magna Cum Laude