Securus Technologies
Industry: Company
DescriptionSecurus Technologies is a United States-based prison technology company. It was founded in 1986 and is headquartered in Dallas, Texas with regional offices located in Carrollton, Texas, Allen, Texas and Atlanta, Georgia. Headquarters: Carrollton, TX CEO: Richard A. (Rick) Smith (Jun 23, 2008–) Number of employees: 1,000 (estimated) Founded: 1986 Subsidiaries: JPay, Satellite Tracking of People LLC, Parent organization: Securus Technologies Holdings, Inc.
Securus Technologies List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Securus Technologies. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Securus Technologies Salaries. You can even request information on how much does Securus Technologies pay if you want to. Learn about salaries, pros and cons of working for Securus Technologies directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
363 Securus Technologies employees in database. Find out everything there's to know about Securus Technologies employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Securus Technologies Employees
ExamSoft Worldwide, Inc. January 2012 - Present
Securus Technologies May 2005 - October 2011
Ad Cetera, Inc. September 2002 - May 2005
Y2Marketing February 2000 - January 2002
The Beaird Agency 1999 - 2000
Rapp Collins 1997 - 1999
Skills
User Experience, User Interface Design, Creative Direction, Product Management, Web Design, Dreamweaver, Project Management, Copywriting, Photoshop, Microsoft Office, Leadership, Web Development, Management, Product Marketing, Strategy, Cloud Computing, Graphic Design, B2B, Social Media, Software Documentation, Requirements Analysis, HTML, Software Development, Information Architecture, Web Applications, Agile Methodologies, User Experience Design, Online Marketing, Product Development, Interactive Marketing, CSS, E-commerce, Interaction Design, Online Advertising, Google Analytics, Market Research, SaaS, User Studies, Wireframes/Prototyping, Product Data Analysis, Product Testing
Education
The University of Texas at Arlington
Dallas County Community College
ROHS
High School
Joseph Michaels International April 2013 - Present
Securus Technologies April 2013 - April 2014
Delta Dallas January 2012 - April 2013
Collabera March 2011 - December 2011
Eclaro International (Verizon) November 2009 - March 2011
Matrix Resources April 2008 - November 2009
Ciber August 2007 - November 2008
7-Eleven February 2001 - August 2007
Two Brothers Trucking Inc July 1997 - February 2001
CompuCom December 1990 - May 1997
Skills
Oracle E-Business Suite, Oracle Portal, Oracle Applications, SAP, SAP HR, SAP Portal, Purchasing, Clarity, SMS, Remedy, MS Project, SharePoint, Business Objects, Business Analysis, Cognos, MS Dynamics, HP Openview, BMC Remedy, PeopleSoft CRM, Project Coordination, Project Finance, Project Implementation, Program Management, PeopleSoft, CRM, Cross-functional Team..., Process Improvement, ERP, Visio, Software Documentation, Analysis, Management, Project Management, Change Management, Oracle HR, Microsoft Project, Vendor Management, SDLC, Leadership, Information Technology, Sourcing, Business Intelligence, Project Planning, Requirements Gathering
Education
Kaplan University 2005 — 2007
Bachelor of Applied Science (BASc)
International Technical Institute 1991 — 1994
Bachelor's Degree
Tata Consultancy Services August 2012 - April 2013
HP Enterprise Services June 2011 - June 2012
Sowana Enterprises, LLC January 2009 - June 2011
Terremark August 2008 - December 2008
Siemens Corporation October 2006 - July 2008
Ericsson June 2005 - September 2006
Securus Technologies March 2003 - July 2005
Frontier Communications (Commonwealth Telephone Enterprises) December 2001 - July 2002
Nortel September 2000 - September 2001
Sprint August 1999 - August 2000
Skills
Product Management, Program Management, Project Management, Technology Product..., Product Life Cycle..., Marketing Management, Competitive Analysis, Market Analysis, Marketing Strategy, Vendor Management, Cross-functional Team..., Marketing Communications, Business Strategy, Go-to-market Strategy, Product Development, Product Marketing, Business Intelligence, Project Planning, Strategy, SDLC, Market Research, Creative Writing, Online Marketing, E-commerce, Strategic Planning, Business Planning, Leadership, Cloud Computing, Entrepreneurship, Business Analysis, Change Management, New Business Development, Analysis, Consulting, CRM, Wireless, SaaS, Product Lifecycle..., Data Analysis, Business Development, Strategic Partnerships, Security, Pricing, Digital Marketing, SEO, Start-ups, Telecommunications, Management, Enterprise Software
Education
Santa Clara University 1985 — 1987
M.B.A
Kansas State University 1982 — 1985
M.S.
FishNet Security April 2015 - Present
FishNet Security March 2013 - Present
Securus Technologies October 2012 - February 2013
Check Point Software Technologies June 2011 - September 2012
Borden Hamman July 2008 - June 2011
CFB-ISD and Forney ISD July 2006 - June 2008
Steve Silver Company July 2000 - July 2006
Whitefields, LLC February 1997 - July 2005
Self Employed January 1995 - January 1997
ICF/Kaiser Engineers, Roux Associates, Environmental Systems and Solutions May 1987 - January 1995
Skills
CCSE, CCSA, CNSE, Licensed Auctioneer, SBEC Certified Science..., SBEC Certified Computer..., SBEC Certified..., SBEC Certified..., Certified Hazardous..., NJ Certified Subsurface..., OSHA HAZWOPER and..., USCG Licensed Yacht..., Federal Firearms...
Education
State University of New York at Binghamton
BA, Chemistry
Securus Technologies July 2015 - Present
Emdeon March 2015 - July 2015
MedAssets March 2014 - October 2014
One Technologies May 2012 - March 2014
UnitedHealth Group December 2011 - May 2012
ICR January 2008 - December 2011
Thomas Nelson Live Events May 2005 - October 2008
Stream International May 2000 - April 2003
stream 1999 - 2003
Internship Carrollton Police Department April 1997 - August 1997
Skills
Management, Training, Time Management, Software Documentation, Team Building, Project Management, Event Planning, Purchasing, Recruiting, Event Management, Creative Writing, Public Speaking, Public Relations, PowerPoint, Strategic Planning, Spreadsheets, Microsoft Office, Microsoft Excel, blackbaud, patrons edge, Problem Solving, Research, Employee Benefits, Hospitality Industry, HR Policies, Invoicing, International Sales, Networking, Outsourcing, Office Management, Quality Assurance, Visio, Volunteer Management, Warehousing, Budgets, Leadership, Social Media Marketing, Customer Service
Education
Eastern New Mexico University 1995 — 1999
BS, Sociology
Thomas jefferson highschool 1991 — 1993
Clyde Bennett & Associates November 2013 - Present
The Hastings Law Firm August 2012 - October 2013
Sparkle Brite Pools 2010 - 2012
Securus Technologies September 2010 - January 2011
Dave and Busters October 2009 - October 2010
Albertsons May 2005 - August 2006
Skills
Microsoft Office, Typing, Customer Service, Filing, Fax, scanning documents, Proofreading, Self-driven, Team oriented, Organized, Always Punctual, Team-oriented, Microsoft Excel, Telephone Skills, Scanners, Troubleshooting, PowerPoint, Teamwork, Microsoft Word, HIPAA, Team Building, Team Leadership, Leadership, Process Improvement, Healthcare Information...
Education
Collin County Community College 2008 — 2009
Business Administration and Management, General
University of North Texas 2007 — 2007
Business Administration and Management, General
Plano Senior High School 2005 — 2007
High School Diploma
Securus Technologies May 2015 - Present
Pier 1 Imports July 2014 - March 2015
Hewlett-Packard April 2012 - July 2014
On Point Technology, Inc. January 2012 - March 2012
Continental Automotive Systems May 2011 - December 2011
Telecommunications-UIC August 2010 - May 2011
Department of Otolaryngology, UIC June 2010 - August 2010
Loyalty Builders May 2010 - August 2010
Department of Disability & Human Development, UIC January 2010 - May 2010
Department of otolaryngology, UIC January 2010 - April 2010
Skills
Java, Software Engineering, Databases, Programming, OOP, Ruby on Rails, Python, SQL, Data Mining, Linux, Hibernate, Servlets, JSP, JavaScript, Eclipse, XML, MySQL, HTML, Java Enterprise Edition
Education
University of Illinois 2010 — 2012
Master of Science, Computer Science
University of Illinois at Chicago 2010 — 2011
Master's, Computer Science
Jawaharlal Nehru Technological University 2005 — 2009
Bachelor of Technology, Information Technology
ALSAC/St Jude Children Research Hospital November 2010 - Present
Securus Technologies August 2007 - July 2008
Valor Telecom April 2006 - October 2006
Various telecom companies in the State of CO & TX 1990 - 2004
Skills
Documentation, Cost Analysis, Billing, MS Project, Vendor Management, Access, Analysis, Process Improvement, Business Analysis, Project Planning, Resource Management, Telecommunications, Planning, SharePoint, Process Engineering, Process Development, Cross-functional Team..., Problem Solving, Deployment, Excel, Requirements Analysis, Project Execution, Team Leadership, Accounts Payable, Customer Relations, Change Management, PowerPoint, Contract Negotiations, Integration, Customer Satisfaction, Troubleshooting, SDLC, Strategic Planning
Education
Christian Brothers University 1993 — 1996
B.Sc. in IS Management
State Technical Institution 1984 — 1989
AA in Computer Engineering
Supreme Lending March 2014 - August 2015
Caliber Home Loans January 2011 - March 2014
Securus Technologies September 2009 - March 2011
Ultimate Staffing September 2008 - January 2009
Credit Solutions August 2005 - May 2008
Credit Solutions of America, Inc. 2005 - 2008
MileStone Healthcare / HCR Manorcare May 2001 - July 2005
Rug Doctor Corporate December 1999 - May 2001
PageNet 1996 - 1999
Skills
Onboarding, New Hire Orientations, Applicant Tracking..., Benefits Administration, Payroll, Background Checks, HRIS, Talent Acquisition, Employee Relations, Recruiting, Talent Management, Employee Benefits, Human Resources, HR Policies, Performance Management, FMLA, Conflict Resolution, Coaching, Team Building, Leadership, Management, Call Centers, System Administration, Vendor Management, Time Management, Interviews, Training, Personnel Management, Employee Engagement, Taleo, Program Management, PeopleSoft, Employee Training, College Recruiting, Internet Recruiting, Employment Law, Cold Calling, Workforce Planning, Hiring, Staffing Services
Education
The University of Dallas 2008 — 2008
PHR Certification prep class
Collin County Community College 1991 — 1993
The Training Consultancy November 2013 - Present
Brink’s February 2013 - November 2013
Securus Technologies April 2010 - February 2013
Hewlett-Packard (formerly EDS) April 2008 - November 2009
Susan G. Komen Breast Cancer Foundation June 2004 - November 2007
Household International (now HSBC) 2003 - 2004
Acclivus Corporation 1987 - 1991
Skills
Training, Team Building, Leadership Development, Change Management, Leadership, Executive Coaching, Management, Instructional Design, Selling, Employee Training, Coaching, Workshop Facilitation, Program Management, Employee Benefits, Sales Management, Conflict Resolution, Management Development, Project Management, Training Delivery, Sales, Emotional Intelligence, Telecommunications, Staff Development, Organizational...
Education
The University of Dallas
M.B.A., Business Management, 3.4
Louisiana Tech University
B.S., Education
Securus Technologies June 2014 - Present
Gold's Gym April 2013 - May 2014
Greatwide Logistics Services August 2007 - April 2013
Delta Brands September 2006 - August 2007
Re:Sources July 1999 - December 2005
The Richards Group March 1987 - June 1999
Education
The University of Texas at Austin 1983 — 1985
Bachelor of Science (BS), Organizational Communication, General
Concordia University-Austin 1981 — 1983
Communication, General
Securus Technologies November 2013 - Present
Retail Business Development October 2012 - November 2013
tw telecom, inc. April 2012 - October 2012
KGB Deals September 2010 - April 2012
Clearwire June 2009 - September 2010
Hoque Enterprise March 2007 - April 2009
Skills
Sales, Sales Management, Training & Development, Income Statement, Channel Sales, Business Networking, B2B, Sales Operations, Employee Training, Selling, Business Development, Start-ups, Negotiation, Recruiting, Marketing, Telecommunications
Education
Louisiana State University 2000 — 2005
B.S., Textile, Apparel, and Merchandising
McMain
Securus Technologies February 2014 - Present
Securus Technologies June 2003 - February 2014
Securus Technologies August 2001 - June 2003
Intellicall, Inc July 1999 - August 2001
Intellicall, Inc October 1997 - July 1999
Excel Telecommunications May 1995 - October 1997
Mosaic - Formerly Known As Bethphage Mission South August 1988 - April 1995
Skills
Data Analysis, Business Analysis, Project Management, Telecommunications..., Integration, Business Process, Requirements Analysis, Software Project..., SDLC, Team Management, SQL Server Management..., Databases, Linux, Testing, Telecommunications, Vendor Management, Process Improvement, Networking, Management, VoIP, Software Documentation, Team Leadership, Troubleshooting
Education
Brookhaven Community College 1987 — 1988
Tarrant County College 1986 — 1987
Southlake Carroll High School 1983 — 1986
High School
GUARDIAN RFID November 2013 - Present
Securus Technologies June 2012 - November 2013
Bloomberg BNA May 2011 - June 2012
KFSM Channel 5 November 2009 - May 2011
Consolidated Printing, Inc. October 2008 - November 2009
DHL May 2003 - October 2008
Pitney Bowes January 2001 - May 2003
Skills
Advertising, Negotiation, Management, Direct Sales, Cold Calling, Business Development, Sales, Sales Process, Salesforce.com, Solution Selling, Security, New Business Development, Product Marketing
Education
Arkansas State University
Creston Industrial Sales March 2014 - Present
ENGINEERED PROTECTION SERVICES April 2010 - January 2013
LAKE SUPERIOR STATE UNIVERSITY October 2009 - November 2009
SECURUS TECHNOLOGIES September 2005 - November 2008
VERIZON January 2001 - September 2005
Skills
Access Control, IP Cameras, Video over IP, Security, Computer Hardware, Install/Repair - Audio..., Install/Repair -..., Install/Repair -..., Install/Repair - Door..., Install/Repair - Inside..., Install/Repair - Laptops, Install/Repair - Mag..., Install/Repair -..., Install/Repair -..., Install/Repair -..., Install/Repair - Rack..., Install/Repair - Servers, Install/Repair - Video..., Install/Repair -..., VMware ESXi, Windows 2000, Windows 2000 Server, Windows 7 (32&64), Windows 8 (32&64), Windows 95, Windows 98, Windows ME, Windows Server 2003, Windows Server 2008 R2, Windows Vista, Windows XP, Ccure 9000, DSX, Exacq, ONSSI, PCSC, Software House, AutoCAD (2004,2010), Micro Station, WordPerfect, Access..., Excel..., FrontPage (2000,XP,2003), Microsoft Exchange..., Outlook..., Visio (2007,2010,2013), Word..., TeamViewer, Android, Ability to Learn any...
Education
Ferris State University 1992 — 1995
Computer and Information Sciences, General
Galls November 2014 - Present
Galls October 2012 - November 2014
Texas Jail Association May 2012 - May 2014
Bob Barker Company September 2010 - October 2012
Alamo City Rugby Football Club, Inc. 2008 - 2011
Correction Connections of Texas May 2009 - September 2010
Securus Technologies, Inc. October 2003 - May 2009
Securus Technologies October 2003 - May 2009
Skills
Business Development, Strategic Planning, Leadership, Sarbanes-Oxley Act, Marketing Strategy, Selling, Strategic Partnerships, Account Management, Customer Retention, Salesforce.com, New Business Development, B2B, Management, Team Building, Customer Service, Training, Event Planning, Forecasting, Operations Management, Sales, Negotiation, Sales Management, Contract Negotiation, Sales Operations, Cold Calling, Marketing, Sales Process, Team Leadership, Product Marketing, Trade Shows, Pricing, Direct Sales, Solution Selling, P&L Management, Cross-functional Team..., Start-ups, Customer Satisfaction, Public Relations, CRM
Education
Baker Communications-Negations Skills Training 2008 University of Texas 2007 — 2007
Collin County Community College 2003 — 2006
University of the Incarnate Word
Corradi USA November 2014 - Present
Patriot Bank August 2013 - November 2014
Securus Technologies 2011 - 2013
Wells Fargo September 2009 - February 2011
BBVA Compass February 2007 - March 2009
First United Lending Co. Inc. July 2001 - July 2003
Skills
Customer Service, Retail Banking, Microsoft Office, Banking, Accounting, Telephone Skills, Loans, Call Centers, Filing, Customer Satisfaction, Research, Payments, Team Leadership, Sales, Training, Time Management, Customer Experience, Outlook
Education
Texas Woman's University 2014 — 2019
Bachelor of Business Administration (B.B.A.), Currently enrolled
Northwest Louisiana Technical College-Shreveport Campus 2005 — 2005
GED
Securus Technologies February 2013 - Present
Securus Technologies November 2010 - February 2013
Securus Technologies November 2009 - November 2010
Animal Source Texas February 2009 - June 2009
LA Fitness May 2008 - February 2009
Huffines Chrysler Jeep Dodge November 2007 - April 2008
Paradigm Engineering November 2004 - October 2007
Allstate June 1993 - November 2004
Skills
Networking, Troubleshooting, VoIP, Call Center, Customer Satisfaction, Telecommunications, Customer Service, Computer Network..., TCP/IP, Microsoft Office, Testing, Process Improvement, Windows, Linux, SQL, Vendor Management, System Administration, Account Management, Sales, Project Planning, Avaya, Security, Workforce Management, IP, Management, Change Management, XP, Switches, Cross-functional Team..., Training, Windows 7, Active Directory, Business Process..., Servers, Cisco Technologies, Call Centers, Software Documentation, Business Analysis, Wireless, Integration, Program Management, Technical Support, Routers, Leadership, CRM, Analysis, Hardware, Software Installation, WAN, Windows XP
Education
Paris Junior College 2009 — 2009
Aircraft Electrician, Electrical
Criswell College 1998 — 2003
B.A., Evangelism/Missiology/Biblical Studies
American Home Shield February 2014 - Present
Securus Technologies October 2010 - January 2014
Comdata July 2006 - June 2010
Comcast Cable August 2004 - July 2006
US Navy December 1985 - November 1999
Education
DeVry University 2003 — 2005
Business Administration, Management and Operations
ACTIVE Network February 2015 - Present
Securus Technologies March 2013 - January 2015
Anthelio Healthcare Solutions July 2010 - August 2012
Elite Barrel Racing Productions 2010 - 2012
Henderson County Performing Arts Center 2008 - 2012
Self employed 2009 - July 2011
JML Architects 2008 - 2009
EDS May 2006 - May 2008
EDS March 1993 - May 2006
Quadstar 1985 - 1993
Skills
Proposal Writing, Technical Writing, Project Management, Program Management, Microsoft Excel, Consulting, Software Documentation, Management, Business Process, Business Analysis, Vendor Management, Healthcare, Enterprise Software, Marketing Communications, Editing, Strategic Planning, Outsourcing, Newsletters, RFP, Training, Adobe Acrobat, Leadership, Photoshop, Time Management, PowerPoint, Technical Documentation, Visio, SharePoint, MS Project, Microsoft Office, Marketing, Microsoft Word, Project Planning
Education
Austin Community College 2007 — 2010
Computer Aided Drafting
Northeast High School 1976 — 1979
Philadelphia College of the Performing Arts
Quantifye August 2014 - Present
AT&T January 2014 - July 2014
Cornerstone Technologies April 2013 - December 2013
Ernst & Young May 2012 - April 2013
St. Jude Children's Research Hospital December 2010 - May 2012
Securus Technologies June 2006 - July 2010
Insight Equity Acquisition Partners, LP November 2003 - December 2005
Dell April 2000 - August 2003
Accenture 1998 - 1999
IBM July 1998 - December 1998
Skills
SDLC, Project Management, CRM, Business Process, PMP, Program Management, Management Consulting, Cross-functional Team..., Strategy, Business Intelligence, Business Analysis, MS Project, Process Improvement, Business Process..., Business Strategy, Telecommunications, Business Development, Strategic Planning, Entrepreneurship, IT Strategy, Project Portfolio..., Vendor Management, Leadership, Software Project..., Cost Benefit, Product Management, Consulting, Change Management, Visio, Analysis, ERP, Information Technology, Project Planning, PMO, Start-ups, Requirements Analysis, Integration, Team Leadership, Risk Management, Team Management, Startup Consulting, Project Execution, Cost Analysis, Business Management, IT Management, Brand Development, Agile Project Management, User Experience, User-centered Design
Education
Cornell University - Johnson Graduate School of Management
Master of Business Administration (MBA), Entrepreneurship Strategic Management Operations
Northwestern University
Master of Science (MS), Software Project Management and Development; Information Systems Security
Northeastern University
Master of Science (MS), Technology Commercialization & Entrepreneurship
Texas A&M University
Bachelor of Science, Business Administration and Management
Securus Technologies April 2010 - October 2011
AT&T April 2007 - March 2010
Cox Business Services February 2002 - April 2007
KMC Telecom January 2000 - January 2001
CellularOne, Inc. 1993 - 1999
CellularOne, Inc. 1993 - 1999
Skills
Wireless, Mobile Devices, Networking, Strategic Partnerships, Go-to-market Strategy, Broadband, Telecommunications, Managed Services, VoIP, Channel, Unified Communications, Solution Selling, Sales Engineering, Global Business..., MPLS, Mobile Technology, Wireless Broadband, Salesforce.com, Cloud Computing, SaaS
Education
Wichita State University 1985 — 1988
BA, Education
Wichita State University 1985 — 1988
BA, education
Johnson County Community College 1982 — 1984
Kapaun-Mt-Carmel 1979 — 1982
Diploma
Securus Technologies January 2003 - Present
WVLT Volunteer TV January 1999 - December 2002
Skills
Retail, VoIP, Telecommunications, Troubleshooting, Customer Satisfaction, Call Center, Vendor Management, Team Management, Technical Support, Management, Networking, Operations Management, Managed Services, Leadership, LAN-WAN, Integration, ITIL, IP, Disaster Recovery, Data Center, Customer Service, Customer Retention, Cross-functional Team..., Computer Network..., Computer Hardware, Cisco Technologies, Call Centers, CRM, Avaya, Active Directory, Account Management, Process Improvement, Product Management, Project Management, Routers, Sales Operations, Security, Servers, Service Delivery, Software Documentation, Switches, System Administration, TCP/IP, Team Building, Team Leadership, Telephony, Training, VPN, Visio, WAN
Education
Abilene Christian University 1994 — 1998
Bachelor of Science, Electronic Media
Securus Technologies February 2015 - Present
Brinker International April 2008 - June 2014
Brinker International September 2003 - April 2008
Brinker International February 2001 - September 2003
Skills
Process Improvement, Problem Solving, Operational Auditing, PCI DSS, Sarbanes-Oxley Act, Certified Fraud Examiner, Microsoft Office, Data Analysis, Software Implementation, Microsoft Excel, Microsoft Access, PowerPoint, Business Process Mapping, Cross-functional..., Business Analysis, Internal Audit, Auditing, TeamMate, ACL, Teamwork, Risk Assessment, Report Writing, Access, Management
Education
Baylor University 1992 — 1996
Bachelor's Degree, Family and Consumer Sciences
Securus Technologies July 2013 - Present
Vallarta Supermarkets October 2012 - June 2013
Vallarta Supermarkets December 2011 - October 2012
DeVry University April 2012 - June 2012
Vallarta Supermarkets May 2011 - December 2011
Skills
Bilingual, PLC Programming, VHDL, Soldering, Multisim, Troubleshooting, AC/DC, Read/Write Schematics, A/D Conversion, Supervising, Customer Service, Inventory, Stocking, Microsoft Office, Help Desk Support, Wiring, Software Installation
Education
DeVry University 2010 — 2012
Associate of Applied Science, Electronics and Computer Technology, 3.5
GetThere July 2013 - Present
Securus Technologies May 2012 - July 2013
Securus Technologies, Inc January 2008 - May 2012
Securus Technologies May 2006 - January 2008
Skills
VoIP, Computer Network..., Perl, Technical Support, Troubleshooting, VMware ESX, Computer Forensics, FTK, Nessus, MBSA, Vulnerability Scanning, Group Policy, Certificate Services, Certificate Authority, Certificate Management, Password Management, Avaya, Call Centers, Cisco Technologies, Networking, Telecommunications, TCP/IP, Data Center, Active Directory, Vendor Management, Security, VPN, IT Management, Servers, Software Documentation, Windows Server, IP
Education
Dallas County Community College 1996 — 1998
Securus Technologies 2004 - Present
Skills
Software Development, TCP/IP, Wireless, SDLC, F5 BigIP, Agile Methodologies, Troubleshooting, Telecommunications, Linux, SIP, SOA, Integration, VoIP, Unix, Vendor Management, SQL, Project Management, Release Management, Program Management, Windows, Requirements Analysis, Cloud Computing
Education
LeMoyne-Owen College 1982 — 1986
BS, Computer Science
Think Finance June 2014 - Present
The Home Depot April 2013 - June 2014
GameStop August 2010 - April 2013
MMC Group LP February 2009 - August 2010
True June 2006 - January 2009
HDVMS - AdShuffle.com 2006 - 2009
Securus Technologies January 2005 - June 2006
Match.com 2002 - 2005
Data Return 1998 - 2002
Skills
DNS, Active Directory, IIS, Windows Server 2003, Powershell, F5 BigIP, CDN solutions, Windows Server 2008, SQL Server 2005/2000, Microsoft SQL Server, Data Center, VMware, Virtualization, Load Balancing, TCP/IP, Cloud Computing, Servers, Content Distribution..., System Administration, Troubleshooting, High Availability, vSphere, Windows 7, Windows XP, System Deployment, Nagios, SQL, Windows, VBScript, VMware ESX, Hardware, Apache, Server Architecture, SAN, Red Hat Linux, Network Administration, Enterprise Architecture, Microsoft Technologies, Storage Area Networks, Linux, Technical Support, HP, DHCP, Firewalls, Network Security, Security, VPN, Windows Server, XP
Education
University of Houston-Downtown 1994 — 1995
Computer Science
San Jacinto College 1993 — 1994
Computer Science
Blinn College 1992 — 1993
Computer Science
University of Arkansas 1991 — 1992
Mechanical Engineering
Securus Technologies June 2005 - Present
CompuCom March 1998 - June 2005
CompUSA January 1998 - March 1998
Stream International January 1997 - January 1998
Fun/Ed March 1992 - January 1997
Town North Bank March 1985 - May 1995
Skills
Call Center, Troubleshooting, Vendor Management, Technical Support, VoIP, Telecommunications, Training, Call Centers, Management, Project Management, Software Documentation, Computer Hardware, CRM, Customer Service, Telephony, Workforce Management, Customer Satisfaction, Hardware, IT Service Management, TCP/IP, Disaster Recovery, Computer Network..., Data Center, Team Leadership, Process Improvement, Customer Experience, WAN, Service Management, Avaya, Service Delivery, SIP, Account Management, Networking, System Administration, Customer Retention, Visio, Switches, IVR, Product Management, Integration, Cross-functional Team..., Leadership, Managed Services, Servers, Operations Management, Cisco Technologies, Mobile Devices, Active Directory, Wireless, ITIL
Education
Brookhaven Community College 1994 — 1996
Associates, Programming
Microsoft June 2015 - Present
Microsoft May 2012 - June 2015
Sverica International September 2010 - May 2012
Securus Technologies September 2005 - August 2010
Syscon Justice Systems January 2000 - September 2005
Syscon Justice Systems February 1998 - January 2000
Prominvestbank September 1996 - December 1998
Skills
Program Management, Project Management, Team Leadership, Data Analysis, Schedule Control, Quality Management, Requirements Analysis, Product Management, Quality Assurance, Scope Management, Database Design, CRM, Business Process..., Stakeholder Management, Business Analysis, Cross-functional Team..., Software Development, Oracle, Natural Language..., Online Services, Social Web, Business Process, Software Project..., Enterprise Software, SDLC, Agile Methodologies, Business Intelligence, Integration, Requirements Gathering, Scrum, Agile Project Management, Data Warehousing, Solution Architecture, Software Design, Business Requirements, Enterprise Architecture, Project Delivery, SOA, Resource Management, IT Strategy, Project Portfolio..., Pre-sales, SharePoint, Management, Release Management, IT Management, PMO, Cloud Computing, Vendor Management, PMP
Education
Kyiv National Taras Shevchenko University 1991 — 1996
Applied Mathematics, Computer Science
University of Nevada-Reno 2005 — 2007
Business Administration and Project Management
Project Management Institute 2007 — 2008
PMP, Project Management
iCMG 2012 — 2012
ITIL Foundation Certificate
Securus Technologies 2009 - Present
Qwest Communications July 2008 - December 2009
Verizon Business 2004 - July 2008
MCI 2004 - 2006
KMC Telecom March 1998 - March 2004
KMC Telecom 1998 - 2004
MCI 1990 - 1998
Tri-Tech Communications 1988 - 1990
Skills
Managed Services, Telecommunications, Sales, Unified Communications, VoIP, Sales Management, SaaS, New Business Development, Solution Selling, MPLS, Co-location, SIP Trunking, Management, Program Management, Business Development, Wireless, Cloud Computing, Direct Sales, Sales Operations, Strategic Partnerships
Education
Florida State University 1987 — 1991
McGavock High 1981 — 1985
Securus Technologies August 2012 - April 2015
SetFocus March 2012 - June 2012
Neiman Marcus September 2000 - September 2011
Neiman Marcus April 1996 - September 2000
Sprint June 1993 - April 1996
Texas Instruments May 1992 - August 1992
Skills
Microsoft BI Stack, SQL Server Integration..., SQL, T-SQL, MDX, SQL Server Reporting..., SQL Server Business..., ETL, SQL Server 2008R2, Netezza, BusinessObjects XI &..., Share Point 2010, PerformancePoint 2010, SQL Server Analysis..., Informix Database, Informix 4GL, Informix ESQL/C (C..., UNIX/AIX, UNIX Shell Scripting, JDA Arthur Enterprise..., Word, Excel, Power Point, TUN, Blue Zone, SlickEdit, UltraEdit, MVS, Citrix Winframe, Citrix Metaframe, Hyperion Essbase, Visual Basic, File-Aid, Xpediter, Syncsort, DYL-280, JCL, DB2, COBOL, Putty, TI’s EDI Workbench,...
Education
Baylor University 1989 — 1993
Bachelor of Business Administration, Management Information Systems and Quantative Business Analysis
SetFocus 2012 — 2012
certificate, Business Intelligence Master’s Program
Integra Solutions 2008 — 2008
BusinessObjects Desktop Intelligence XI R2: Report Design & Advanced Report Design
Intelinet Systems 2012 - 2012
ETC February 2008 - October 2009
Securus Technologies July 2001 - January 2008
HD-Vest Financial February 2001 - April 2001
Accor Economy Lodging January 2000 - November 2000
Shabang.com February 1999 - September 1999
Dallas Desk Inc February 1996 - February 1999
Education
Brookhaven Community College 1996 — 1998
no, Business
Applied Career Training
Securus Technologies February 2013 - Present
AT&T August 2011 - February 2013
Rasmussen College June 2010 - August 2011
Telsource Corporation February 2008 - June 2010
Skills
Troubleshooting, Team Leadership, Telecommunications, Windows 7, Web Development, SharePoint, Database Administration, Instructional Design, Coaching, Management, XP, Computer Hardware, Networking, Customer Support, Operating Systems, Servers, Information Technology, Cisco Technologies, Switches, Software Installation, Network Design, Wireless Networking, Network Administration, VoIP, System Administration, LAN-WAN, Software Documentation, Vendor Management, Help Desk Support, Microsoft SQL Server, Active Directory, Windows Vista, Leadership, Computer Repair, Computer Security, Technical Support, IT Management, Information Security, Data Center, Training, Routers, Fiber Optics, Customer Satisfaction, Windows Server, IP, Computer Maintenance, Network Security, Access, Disaster Recovery, Microsoft Certified...
Education
University of Phoenix 2008 — 2010
Masters, Information Systems, 3.8
University of Phoenix 2004 — 2008
Bachelor of Science, Information Technology, 3.8
Kankakee Community College 1987 — 1989
Electrical, Electronic and Communications Engineering Technology/Technician
Wellsfargo Bank August 2015 - Present
Bank of America July 2010 - August 2015
Securus Technologies August 2008 - June 2010
Sabre Holdings May 2007 - December 2007
CapitalOne Auto Finance February 2006 - December 2006
Cisco Systems 2001 - 2006
Hall Kinion/Kforce October 1998 - February 2001
National Informatics Center, Delhi, India 1996 - 1998
Skills
SOA, Agile Methodologies, Java Enterprise Edition, Enterprise Architecture, Spring, Java, Software Project..., Software Development, Solution Architecture, Web Services, Hibernate, Struts, Unix, SDLC, XML
Education
Jadavpur University 1993 — 1995
Master, Computer Science & Engg
Utkal University 1987 — 1991
Bachelor, Computer Science & Engg
DRS Technologies, Inc. September 2012 - Present
Almanet Consulting Inc April 2011 - October 2012
Securus Technologies September 2002 - July 2010
T-NETIX 2003 - 2005
Wireless One 2000 - 2002
Skills
System Deployment, TCP/IP, Business Analysis, Wireless, DNS, VPN, Troubleshooting, Windows Server, Help Desk Support, Technical Support, Windows, DHCP, Software Documentation, Integration, Hardware, Microsoft SQL Server, IT Operations, Mobile Devices, Blackberry Enterprise..., IP
Education
Brookhaven Community College 2010 — 2010
Austin Community College 2000 — 2001
Business Management
Hinds Community College 1999 — 2000
Business Management
Tyler Technologies February 2015 - Present
IDB Infrastructure Design and Build February 2013 - Present
Securus Technologies January 2014 - January 2015
Frontier Communications April 2013 - January 2014
Southwest Airlines October 2011 - March 2013
Excel Volleybal Club June 2011 - November 2012
Equinix January 2010 - April 2011
Sunesys April 2008 - November 2009
JAK Communications April 2005 - April 2008
FINE Networks November 2005 - November 2006
Skills
Microsoft Office, Telecommunications, Integration, Project Management, Data Center, Project Planning, Team Building, Account Management, Vendor Management, Troubleshooting, Customer Service, VoIP, Network Design, Operations Management, Security, Visio, Microsoft Excel, SharePoint, Leadership, Program Management, Switches, Management, Optical Fiber, PowerPoint, Team Leadership, Process Improvement, Networking, Strategic Planning, Wireless, Microsoft Word, WAN, New Business Development, Computer Hardware, Quality Assurance, Outlook, Business Strategy, Technical Support, Cabling, Windows, Routers, Training
Education
Golden West College
Columbia College January 2012 - November 2014
Securus Technologies November 2007 - January 2012
Missouri Deputy Sheriff's Association February 2000 - November 2007
Missouri Department of Public Safety-Narcotics Control Programs June 1997 - February 2000
U. S. Office of the National Drug Control Policy: Southwest Border High Intensity Drug Trafficking A November 1993 - June 1997
BOONE COUNTY SHERIFF’S DEPARTMENT February 1981 - November 1993
Skills
Program Management, Customer Service, Leadership, Management, Enforcement, Customer Satisfaction, Training, Strategic Planning, Policy, Employee Training, Account Management, Telecommunications, Curriculum Development, Consulting, Criminal Investigations, Crisis Management, Emergency Response to..., Community Outreach, Human Resources, Staff Development, Public Speaking, Criminal Justice, Public Safety, Investigation, Leadership Development, Team Building, Sales, Private Investigations, Nonprofits, Law Enforcement
Education
Walden University 2014 — 2017
Ph.Dc: School of Public Policy and Administration / College of Social & Behavioral Sciences, Ph.D. in Criminal Justice with a Generalist & Emergency Management concentration, Pre Dissertation:
Columbia College 2012 — 2014
Master of Science: Criminal Justice, Emphasis: Corrections, GPA: 3.91
Columbia College 1986 — 1989
BA Administration of Justice, Criminal Justice, Business Management, GPA: 3.0
Securus Technologies July 2015 - Present
Raytheon May 2009 - July 2015
Skills
Eclipse, Java, Software Engineering, Ant, Object Oriented Design
Education
Eastern New Mexico University 1999 — 2000
Bachelor's degree, Computer Science, 3.9
The University of New Mexico 1996 — 1999
Computer Science
Infinite Computer Solutions May 2013 - September 2013
Strategic Staffing Solutions - Contractor for Capital One Bank NA January 2012 - February 2013
Strategic Staffing Solutions - Contractor for Capital One Bank NA August 2011 - December 2011
Strategic Staffing Solutions - Contractor for Capital One Bank NA October 2010 - May 2011
CBIZ Solutions October 2008 - April 2010
Securus Technologies February 2007 - January 2008
Securus Technologies July 2006 - February 2007
Securus Technologies December 2004 - July 2006
Evercom October 2003 - December 2004
Azle Fire Department February 1994 - June 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, FiServ Financial..., Certified Trainer, Former Peace Officer, Former Certified..., Former Certified..., Former Certified..., Former Emergency..., VoIP, Project Management, Vendor Management, Software Documentation, Telecommunications, Call Center, Training, Call Centers, Technical Support, Customer Satisfaction, Great troubleshooting..., Management, Quality Assurance, Troubleshooting, Budgets, Change Management, Customer Service, Leadership, PowerPoint, Strategic Planning, Time Management
Education
Hugley Hospital EMS Training Division - Ft Worth, Texas 1997 — 1998
Certified Emergency Medical Technician Intermediate, Advanced Life Support, Advanced Airway Management, IV Therapy and other EMS Studies, 96
North Richland Hills Police Department - NRH, Texas 1996 — 1996
Basic Emergency Medical Dispatcher Training, Basic Emergency Medical Dispatcher Training, 97
Dallas Baptist University 1992 — 1993
Certified Basic Peace Officer, Arson Investigation Studies, Arrest Procedures, Accident Investigation, Code of Criminal Procedure, 92
Hugley Hospital EMS Training Division - Ft Worth, Texas 1990 — 1990
Certified Emergency Medical Technician, Basic Life Support, EMS Studies, 95
North Richland Hills Fire Training Division - NRH, Texas 1990 — 1990
Certified Structural Firefighter, Fire Technology, Fire Science and related studies, 98
Ft Worth Police Academy, Ft Worth, Texas 1989 — 1989
TCIC/NCIC, Basic Communications Operator, TCIC/NCIC, Basic Communications Operator, 99
Dell Services 2011 - Present
Securus Technologies May 2005 - January 2011
Securus Technologies May 2005 - 2011
Allegiance Telecom December 2003 - May 2005
Alcatel April 1999 - September 2003
MCI 1997 - 1999
Octel 1992 - 1995
Tigon 1991 - 1995
Skills
TDM, Telecommunications, Broadband, PPPoE, Metro Ethernet, Carrier Ethernet, Access Networks, Adtran, Force10, Gigabit Ethernet, VoIP, PSTN, SDH, DWDM, Ethernet, IP, SIP, Switches, TCP/IP, Network Engineering, Network Design, Fiber Optics, Routing, WAN, Routers, Troubleshooting, CCNA, LAN-WAN, Computer Network..., Telephony, Networking, EIGRP, Cisco Technologies, OSPF, Data Center, Technical Support
Education
DeVry University 1999 — 2001
BS, Technical Managment
ITT Tech 1990 — 1992
AAEET, Electronics
Ball State University 1988 — 1990
English - Secondary Education
Pike
Securus Technologies March 2014 - Present
Tarrant County College January 2012 - Present
McAfee July 2013 - March 2014
FedEx January 2013 - July 2013
The Art Institutes January 2012 - December 2012
Verizon June 2012 - August 2012
NJ & Associates August 2011 - October 2011
iChooseFit January 2009 - August 2010
Grand Prairie ISD May 2006 - May 2008
Lancaster Jr. High School August 2001 - May 2005
Skills
Professional Pianist..., Video Editing, Post Production, Audio Engineering, Tuba, Piano Education, Photography, Photoshop, After Effects, Web Design, HTML 5, CSS3, jQuery, Music Industry, Video Production, Pianist, AJAX, CSS, Adobe Creative Suite, XML, MySQL, PHP, Illustrator, HTML, Web Development, HTML5, Java, JavaScript, Web Applications
Education
Academy of Art University 2010 — 2015
MFA, Web Design and New Media
Capella University 2007 — 2010
MS, Information Technology, 3.7
Alabama Agricultural and Mechanical University 1993 — 1999
Bachelor's Degree, Music Education
Eufaula High School 1989 — 1993
Diploma, Education
University of North Texas October 2013 - January 2015
Technifax Office Solutions March 2012 - March 2014
Fastbraces April 2011 - March 2012
Securus Technologies March 2010 - April 2011
Safeguard Business Systems June 2009 - February 2010
BMW of Dallas March 2008 - February 2009
Skills
Recruiting, Management, Sales, Sales Operations, Salesforce.com, Customer Service, Cold Calling, Outlook, Sales Process, Call Centers, Time Management, Negotiation, Microsoft Excel, Microsoft Office, Microsoft Word, Direct Sales, Coaching, Selling, Customer Satisfaction, Customer Retention, Leadership, Team Building, PowerPoint, Corporate Recruiting, Training, Sales Presentations, Solution Selling, Contract Negotiation, Marketing, New Business Development, Team Leadership, Interviews, Account Management, Business Development, Human Resources, Accounting, Hiring, CRM, B2B, Social Networking, Staff Training, Employee Training, ResMan, AMSI, Fair Housing Law
Education
University of North Texas 2013 — 2015
Bachelor of Arts (B.A.), Psychology
Dallas County Community College 2012 — 2013
Associate of Arts (A.A.), Educational Psychology
Richardson High School 2003 — 2006
High School Diploma, General Studies
Securus Technologies February 2012 - February 2014
Verizon April 2011 - February 2012
The Picture People August 2010 - April 2011
City of Dallas November 2009 - August 2010
Century Interactive November 2008 - February 2010
Tarrant Regional Water District July 2008 - November 2008
DynCorp International September 2007 - April 2008
Computer Science Corporation November 2006 - September 2007
GRAND PRAIRIE INDEPENDENT SCHOOL DISTRICT October 2002 - November 2006
Skills
Databases, SharePoint, Microsoft SQL Server, Business Intelligence, Project Management, .NET, T-SQL, Software Development, SQL, Program Management, Software Documentation, Windows Server, Data Warehousing, ETL, SSRS, Data Modeling, SSIS, Disaster Recovery, Software Project..., SQL Server 2000-2008, Application Lifecycle..., Quantitative Analytics, Visio, ASP.NET, Database Administration, Integration, Enterprise Architecture, MBA, SDLC, Access, Management, Analytics, Web Analytics, Marketing
Education
Keller Graduate School of Management 2008 — 2009
Masters of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management 2002 — 2003
Masters, Information Systems Management
DeVry University 1999 — 2001
Bachelor of Science, Computer Information Systems
The Neiman Marcus Group, Inc. August 2015 - Present
Baylor Scott & White Health Careers January 2014 - August 2015
Targetbase August 2010 - January 2014
Securus Technologies June 2008 - August 2010
Dallas County June 2004 - April 2008
Skills
Software Documentation, Databases, Troubleshooting, Data Analysis, Microsoft SQL Server, Access, System Administration, Informatica, Process Improvement, SQL, Business Intelligence, Microsoft Office, Computer Hardware, Business Objects, Crystal Reports, SQL Server Management..., Vendor Management, Marketing, Information Technology, Leadership
Education
Wiley College 1998 — 2000
Bachelor of Science, Computer Science
Clark Atlanta University 1994 — 1998
None, Mathematics
Securus Technologies January 2010 - July 2014
Securus Technologies April 2009 - January 2010
Frost & Sullivan May 2008 - August 2008
Skills
Telecommunications, Project Management, Analysis, Management, Negotiation, Contract Negotiation, Vendor Management, Accounting, CRM, Process Improvement, Auditing, Software Documentation
Education
The University of Texas at Austin 2015 — 2016
Master of Arts (MA), Economics
Dallas County Community College 2012 — 2014
Mathematics
Texas State University-San Marcos 2005 — 2008
Bachelor of Business Administration in Economics
Universitat Pompeu Fabra 2007 — 2007
Non-Degree Program, Language, Culture, International Economics
Ambit Energy Independent Consultant September 2015 - Present
Securus Technologies August 2014 - Present
Heartland Payment Systems September 2008 - July 2014
Bank of America April 2012 - June 2012
AmeriPath May 2006 - October 2008
Skills
Software Documentation, Time Management, PowerPoint, Training, Leadership, Accounts Receivable, Financial Analysis, Sales, Credit, Call Centers, Finance, Analysis, Invoicing, Telecommunications, Access, Payroll, Process Improvement, Microsoft Excel, Team Building, Team Leadership, Customer Service, Teamwork, Banking, Microsoft Word, Research, Outlook, Customer Satisfaction, Accounts Payable, Vendor Management, Insurance, Human Resources, Accounting, Management, Networking
Education
Arkansas State University 1982 — 1984
Telecommunications, Sociology
Rivercrest High 1979 — 1982
High School diploma
Methodist Health System November 2014 - Present
Methodist Health System November 2013 - November 2014
Kenexa, an IBM Company October 2011 - October 2013
Kenexa July 2012 - October 2012
Securus Technologies March 2010 - October 2011
FGR Food Corporation July 2007 - August 2008
Skills
Recruiting, Human Resources, Employee Benefits, Temporary Placement, Interviews, Customer Service, Administration, Software Documentation, Employee Relations, Taleo, Benefits Administration, Office Management, Management, Applicant Tracking..., Onboarding
Education
Colorado Technical University 2010 — 2011
Associate Degree, Administration
Lake Highlands High School 1998 — 2002
Concentra November 2011 - Present
AmerisourceBergen February 2011 - April 2011
Parkland Hospital September 2010 - February 2011
Securus Technologies June 2006 - September 2009
Skills
Administrative..., Human Resources, Recruiting, Software Documentation, Training, Management, Travel Arrangements, Office Management, Lotus Notes, Customer Service, Leadership, Process Improvement, Visio, Outlook, Healthcare, Team Building
Education
Jackson State University 1977 — 1981
Business Administration and Management, General
Quality Evaluation / Coaching / Networking / Documentation / Trainer October 2010 - Present
Parkland Hospital August 2012 - June 2015
JCH Quality Management Solutions 2013 - 2015
Securus Technologies July 2011 - August 2012
Accor North America September 2006 - March 2011
T-Mobile July 2003 - September 2006
Fujitsu January 1997 - July 2002
MCI August 1991 - January 1997
Skills
Software Documentation, Troubleshooting, Active Directory, Training, Help Desk Support, Technical Support, Servers, Project Management, Call Centers, VPN, XP, Windows 7, Instructional Design, Networking, Windows XP, Team Leadership, Customer Service, Testing, Management, Quality Assurance, Vendor Management, Process Improvement, Access, Hardware, Technical Writing, Software Installation, Wireless, Microsoft Office, Visio, Business Analysis, Disaster Recovery, SharePoint, Information Technology, ITIL, Call Center, MS Project, Telecommunications, Customer Satisfaction, Business Process, System Administration, Computer Hardware, Microsoft SQL Server, Organizational..., IT Management, Leadership, Program Management, Databases, Adult Learning Theory, Presentation Skills, Team Building
Education
Dallas Baptist University 1995 — 2019
College of Professional Studies Hotel / Hospitality Management, Hotel / Hospitality Management, In Progress
New Horizons 2013 — 2014
Advanced Training, MS Access 2010, Crystal Reports XI, Power Pivot, A+
Trainer University 2005 — 2005
N/A, Certified Trainer
Software Academy 1990 — 2001
N/A, Varied Software Courses
Network Teknowlogies 1997 — 1997
N/A, Novell LAN Administration
Richland Community College 1995 — 1995
N/A, Administrative Courses (Continuing Ed)
Bank of America June 2013 - Present
Bank of America February 2011 - May 2013
Bank of America April 2009 - February 2011
Countrywide April 2009 - April 2009
Securus Technologies January 2007 - March 2009
TXU Communications 2002 - 2002
McLeod USA August 2000 - December 2001
CapRock Communications 2000 - 2001
Skills
Project Management, SDLC, Vendor Management, Call Centers, Six Sigma, Operational Support, Key Performance..., Management, Business Process Mapping, Business Requirements, Banking, Metrics, Process Improvement, PMO, Telecommunications, Integration, Analysis, ITIL, Team Building, Software Documentation, Requirements Analysis, Cross-functional Team..., Software Project..., Quality Assurance, Visio, Risk Management, Project Portfolio..., Business Analysis, Business Intelligence, SharePoint, Requirements Gathering, Change Management, Analytics, Business Process..., PMP, Team Leadership, Program Management, Business Process, MS Project, CRM, Outsourcing, User Acceptance Testing, Leadership, Testing, Service Delivery, Software Development, Project Planning, Project Delivery, Enterprise Architecture, Governance
Education
Brookhaven Community College 2005 — 2007
Pre-Nursing major - Anatomy and Physiology, Microbiology
AT&T August 2015 - Present
Securus Technologies March 2012 - August 2015
Katie Dionne Photography August 2007 - July 2012
Ampad/Esselte July 2010 - March 2012
Ampad June 2009 - June 2010
Ampad September 2008 - June 2009
Business Performance Insights April 2006 - April 2008
Skills
Advertising, Management, Creative Direction, Product Development, Brand Management, Packaging, Email Marketing, Marketing Communications, Strategic Planning, Marketing Strategy, Product Marketing, Cross-functional Team..., Marketing, Product Management, Marketing Management, Competitive Analysis, Digital Marketing, Business Development, B2B, CRM, Brand Development, Market Planning, Pricing, Contract Negotiation, Project Planning, Customer Retention, Online Marketing, Market Research, Customer Insight, Strategy, Product Launch, Forecasting, Trade Shows, Strategic Partnerships, Project Management, Team Management, Web Analytics, Multi-channel Marketing, Business Strategy, Sales, Budgets, Training, Account Management, Sales Operations, Leadership, Key Account Management, Product Lifecycle..., Go-to-market Strategy, Customer Centric..., New Business Development
Education
Kaplan University 2007 — 2009
MBA, Business & Marketing
Middle Tennessee State University 2004 — 2007
BS, Advertising, Marketing, & Sociology
Verify, Inc. October 2013 - Present
Securus Technologies November 2010 - October 2013
United Parcel Service September 2008 - November 2010
Skills
Financial Analysis, Financial Reporting, Financial Forecasting, Financial Statements, Budgeting, Internal Controls, Process Improvement, Microsoft Dynamics AX, Microsoft Office, Invoicing, ADP Payroll, SAP ERP, Technical Presentations, Leadership
Education
The University of Texas at Dallas 2010 — 2012
Bachelor of Science (B.S.), Accounting and Finance
Collin County Community College 2007 — 2009
Associate of Science (A.S.)
Droplit, Inc. March 2014 - Present
Securus Technologies June 2006 - February 2014
LiveTV 2008 - 2009
Integrated Ideas and Systems, Inc January 2005 - May 2006
Baxter International Inc. June 2003 - August 2004
Skills
Visual C#.NET, Node.js, ASP.NET, Microsoft SQL Server, MongoDB, CouchDB, Redis, Windows Azure, SQL Azure, C#, .NET, Software Engineering, Software Development, C++
Education
Florida Institute of Technology 2002 — 2006
Bachellor of Science, Computer Engineering
Jared the Galleria of Jewelry February 2015 - Present
CustomInk November 2014 - March 2015
The Artisan Vapor Company May 2014 - October 2014
Monitronics International February 2014 - May 2014
Securus Technologies June 2010 - December 2013
Darden January 2010 - May 2010
Chili's November 2009 - February 2010
GE Capital November 2007 - November 2009
Integrated Alliances May 2007 - November 2007
Starbucks March 2006 - September 2007
Skills
Customer Service, Call Centers, Training, Telecommunications, Team Leadership, Customer Experience, Microsoft Office, Microsoft Excel, Photoshop, CRM, PowerPoint, Outlook, HTML, Team Building, Troubleshooting, Technical Support, Project Management
Education
Lone Star College-University Park 2015 — 2015
AutoCAD Draftsman Master Certification
Lone Star College System 2002 — 2005
Associate of Arts (A.A.), Design and Visual Communications, General
AIG February 2014 - Present
Carlisle & Gallagher Consulting Group October 2013 - February 2014
Carlisle & Gallagher Consulting Group July 2013 - September 2013
Carlisle & Gallagher Consulting Group March 2013 - July 2013
Randstad April 2012 - February 2013
Chase Home Finance October 2008 - April 2012
Chase Home Finance October 2008 - January 2011
Tarrant County 2007 - 2008
Securus Technologies 2006 - 2007
FedEx Office October 2004 - November 2005
Skills
Project Management, Business Strategy, Change Management, Product Development, Forecasting, Management, Outsourcing, Strategic Planning, Risk Management, Contract Negotiation, Business Process..., Operations Management, Health Coaching, Food Allergies, Leading Change, Behavioural Change, Implementation, Legal, Technology, Writing, Agile Leadership, Integrated Project..., Scrum, Project Coaching, Technical Writers, Editing, Research Consulting, Due Diligence, RoboHelp, SharePoint, RUP Methodologies, ITSMF, ITIL Process, ITIL Implementation, ITIL Service Strategy, DAIC, ETL Development Teams, IT Infrastructure..., Deployment Strategies, Construction Management, Quality Assurance, Process Improvement, Program Management, SDLC, Business Analysis, Integration
Education
Arizona State University 2015 — 2017
Bachelor of Fine Arts (BFA), Arts, Entertainment, and Media Management
AIG 2015 — 2015
COBIT, Risk Management
Global Knowlege 2015 — 2015
Certification, ITIL 2011 Foundation, Passed
Institute for Integrative Nutrition (IIN) 2013 — 2014
Certified Health Coach, Foods, Nutrition, and Wellness Studies, General, Graduate
Bank of America 2012 — 2012
ITIL v3 / ITSM, Change Management
Chase 2010 — 2011
Pega
Valtech 2006 — 2006
Certified Agile Coach & Scrum Master, Information Technology Project Management
DMS 2002 — 2003
Certified Mediator, Legal Professions and Studies
Valtech 2001 — 2002
Certified, Certified OOA&D Project Management
Countrywide 2001 — 2001
COBIT, Risk Management
Tekk Force February 2015 - Present
Securus Technologies November 2014 - February 2015
Gentiva Hospice, formerly Iowa Hospice February 2014 - October 2014
Iowa Hospice October 2012 - January 2014
Iowa Hospice January 2011 - October 2012
Skills
Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft Publisher, Windows, Customer Service, Bookkeeping, Calendar Management, Kronos Timekeeping, Scheduling, Data Entry, PowerPoint
Education
Hawkeye Community College 2008 — 2011
Administrative Assistant, Administrative Assistant and Secretarial Science, General
Akron-Westfield Community School
High School
Securus Technologies October 2011 - Present
Pickens County Sheriff's Office December 1985 - October 2011
Skills
Microsoft Office, Enforcement, Police, Team Building, Microsoft Excel, Security, Criminal Justice, Criminal Investigations, Government, Homeland Security, Policy, Training, Public Safety, Account Management, Sales, Physical Security, Law Enforcement
Education
FBI National Academy (186th Session) 1996 — 1996
FBINAA Certification, Advanced Law Enforcement Training
Clemson University 1979 — 1982
BS, Administrative Management
Anderson University (SC) 1977 — 1979
AS, Business Administration
Securus Technologies November 2013 - July 2015
Greyhound Lines, Inc. November 2009 - November 2013
Multiview August 2006 - November 2009
Automobile Club of Southern California October 2002 - October 2006
Skills
Sales Management, Sales, New Business Development, Lead Generation, Account Management, Insurance, CRM, Process Improvement, Newsletters, Underwriting, Public Relations, Logistics, Management, Event Management, Advertising, Project Planning, Sales Process, Business Development, Analysis, Leadership, B2B, Budgets, Contract Negotiation, Marketing Strategy, Cold Calling, Marketing, Sales Operations, Analytics, Customer Service, Strategic Planning, Training, Team Building, Negotiation, Trade Shows, Direct Sales, Forecasting, Selling, Salesforce.com, Competitive Analysis, Email Marketing
Education
California State University-Chico 1995 — 1998
Bachelor of Arts (B.A.), GEOGRAPHY
Denitech Corporation July 2007 - Present
bnc July 2005 - July 2007
Securus Technologies August 2003 - June 2005
Skills
Cisco Technologies, Telecommunications, VoIP, Servers, Troubleshooting, Windows, Windows Server, Microsoft Office, Windows 7, Customer Service, Strategic Planning, Sales, Microsoft Excel, Negotiation, Account Management, Team Leadership, Printers, Salesforce.com, Management, VMware ESX, Solution Selling, Managed Services, Integration
Education
ITT Technical Institute-Phoenix 1977 — 1979
Radio, Television, and Digital Communication, 3.5
Maryvale HS
Maryvale HS
Central Arizona College January 2012 - Present
Securus Technologies 1998 - 2011
Skills
Troubleshooting, Customer Satisfaction, Telecommunications, Customer Service, Computer Network..., Customer Support, Telephony, Microsoft Office, Outlook, Routers, VPN, Network Administration, Windows, Windows Server, Office Administration, Networking, System Administration, Access, TCP/IP, Network Security
Education
Central Arizona College 2012 — 2015
Network Administration Certificate, Computer Information Systems
Central Arizona College 2012 — 2015
Microcomputer Business Applications Specialist Certificate, Microsoft Office Applications 2013
Central Arizona College 1989 — 2014
Associate of Arts (A.A.), General Studies
DaVita September 2014 - Present
Aegis/Teleperformance August 2014 - September 2014
Stellar March 2011 - June 2014
Securus Technologies May 2009 - March 2011
Ultimate Staffing March 2007 - May 2009
Credit Solutions August 2005 - February 2007
Pfsweb July 2001 - August 2005
Santa Rita Bottling Co January 1997 - June 1999
Swire Coca Cola February 1995 - June 1997
US Army 1988 - 1991
Skills
Recruiting, Talent Management, Talent Acquisition, Human Resources, Leadership, Training, Management, Call Centers, Technical Recruiting, Screening Resumes, Hiring, Applicant Tracking..., Onboarding, Employee Relations, Performance Management, Vendor Management, Interviews, Internet Recruiting, Networking, Outsourcing, Screening, Call Center, Sourcing, Employee Benefits, HRIS, Contract Recruitment, Employee Engagement, High Volume Staffing, Telecommunications, Workforce Planning, Call center start-up, Employment Law, Facilities Management, Military Experience, Recruitment Training, Disaster Recovery, Physical Security, Government Contracting, High-volume Recruiting
Education
Abilene Christian University 1991 — 1995
Southern Methodist University - Cox School of Business 2005 — 2006
SMU Cox Executive Education Program
Ericsson July 2012 - December 2013
Securus Technologies January 2007 - July 2010
Samsung Telecommunications America April 2005 - December 2006
Alegnani & Company March 2003 - April 2005
IP Communications October 2000 - February 2003
CapRock Communications (McLeodUSA) February 1998 - October 2000
Nationwide Insurance August 1995 - February 1998
Skills
Risk Management, Time Management, Internal Communications, Scope Management, Quality Management, Integrated Project..., Cost Management, Procurement, Team Leadership, Change Management, Resource Management, Project Supervision, Project Implementation, Project Planning, Software Implementation, Customer Service, Customer Satisfaction, Customer Engagement, Software Quality Control, Cost Tracking, Account Management, Organisational Skills, Budget Tracking, Budget Management, Purchase Management, Accounts Payable, Accounts Receivable, Procedure Creation, Procedure Review, Detail Orientation, Task Management, Software Conversions, Financial Planning, RFI, RFQ, RFP preparation, Staff Management, Telecommunications, Customer Interaction, Staff Training, Procedure Design, Implementing Processes, Risk Mitigation, Cost Control, Cross-functional Team..., Results Oriented, Job Scheduling, Mentoring, Procedure Development, Project Management
Education
University of Texas at Dallas 2014 — 2014
PMP, PMP Exam Prep Course
Dearborn Financial Services 2003 — 2004
Finance
Collin County Community College 2000 — 2001
Project Management
Southern Methodist University - Cox School of Business 1998 — 1998
Fundamentals of Telecommunications
University of North Texas 1990 — 1995
BBA, Marketing
Boss Fight Entertainment February 2014 - Present
CheapCaribbean.com July 2012 - February 2014
Yahoo! May 2010 - June 2012
Resolvity May 2006 - May 2010
Securus Technologies 2004 - 2006
Securus Technology 2004 - 2006
Tallan 2003 - 2005
WolfeTech Development Corporation 2000 - 2002
Skills
Web Services, XML, Java, JavaScript, SOA, JSP, Software Development, Agile Methodologies, Web Applications, REST, Tomcat, Scalability, SQL, Maven, Spring, JUnit, HTML, C++, Linux, MySQL, Eclipse, Continuous Integration, Apache, Scrum, Couchbase, ElasticSearch, Protocol Buffers, Amazon EC2, HBase, AJAX, Node.js
Education
The University of Texas at Dallas 2009 — 2011
MS, Applied Cognition and Neuroscience
California State University-Fullerton 2000 — 2003
BS, Computer Science
California Polytechnic State University-San Luis Obispo 1998 — 1999
Computer Science
University of Oregon 1993 — 1995
Political Science
TransCentra October 2013 - Present
University of Phoenix September 2002 - Present
Okinawan Karate Club of Dallas May 2002 - Present
Numerex Corp. September 2012 - October 2013
Ryu Enterprises February 2002 - October 2013
Oxford Global Resources September 2012 - March 2013
Corepoint Health December 2009 - September 2012
Westwood College June 2011 - April 2012
Sanford Brown Institute March 2009 - June 2009
Securus Technologies June 2008 - September 2008
Skills
Solaris, Unix, TCP/IP, Linux, Perl, Security, Apache, Shell Scripting, SQL, MySQL, Software Development, System Administration, JavaScript, Integration, Disaster Recovery, Visio, XML, Bash, Servers, SDLC, Software Engineering, Troubleshooting, Cloud Computing, Enterprise Architecture, Technical Support, Data Center, Firewalls, VMware, Network Security, System Architecture, Networking, Software Documentation, Testing, Java, Hardware, Computer Security, Programming, C++, Operating Systems, Databases, Virtualization, Distributed Systems, Object Oriented Design, IIS, Windows Server, IT Management, Network Administration, DNS, SAN, Management
Education
University of Phoenix 2001 — 2003
MBA, Business/eBusiness
Kent State University 1987 — 1994
MA, Computer Science/Applied Math.
University of Texas 1993 — 1994
N/A, Computer Science
Kent State University 1981 — 1986
BS, Applied Math/Computer Science
Securus Technologies 2014 - 2015
Securus Technologies 2014 - 2015
The Department of Statistics at the Pennsylvania State University January 2013 - August 2013
The Department of Statistics at the Pennsylvania State University January 2013 - August 2013
Skills
Statistics, Data Analysis, PowerPoint, Statistical Modeling, R, Quantitative Analytics, Base SAS Certified, Minitab, SPSS, Linear Regression, Logistic Regression, SAS, Microsoft Excel, Data Mining, Analysis, Microsoft Office, SAS Programming, Teaching, R studio
Education
Penn State University 2012 — 2013
Master's Degree of Applied Statistics, Statistics, 3.7 / 4
Huazhong University of Science and Technology 2008 — 2011
Master's Degree of Enterprise Management, Marketing
Huazhong University of Science and Technology 2004 — 2008
Bachelor's degree of English Language, English Language
Hewlett-Packard December 2012 - Present
Electronic Transaction Consultants January 2012 - November 2012
Electronic Transaction Consultants September 2010 - January 2012
Securus Technologies June 2010 - September 2010
Securus Technologies November 2009 - June 2010
Securus Technologies November 2006 - November 2009
Securus Technologies February 2005 - November 2006
Education
Collin County Community College 2010 — 2012
Computer Systems Networking and Telecommunications, 4.0
Cedar Hill High School 1997 — 2001
Diploma
Securus Technologies June 2012 - Present
Securus Technologies April 2009 - June 2012
Lincoln Center 2006 - 2008
Skills
HRIS, Microsoft Excel, Taleo, Access, PowerPoint, ADP HRB, Pay, Employee Relations, Applicant Tracking..., Performance Management, Benefits Administration, Human Resources, Call Centers, Workforce Management, Vendor Management, Employee Benefits, Recruiting, Change Management, New Hire Orientations, Team Building, Management, Job Descriptions, Program Management, Process Improvement, Employee Engagement, Onboarding, Customer Satisfaction, Leadership, Conflict Resolution, Talent Acquisition, Employee Wellness..., FMLA, Succession Planning, Interviews, Talent Management, Personnel Management, Training, Background Checks, Payroll, College Recruiting, PeopleSoft, Deferred Compensation, Internet Recruiting, ADP Payroll, Job Fairs, Hiring, Temporary Placement, Employer Branding, Bilin, Screening
Education
Texas Woman's University
Bachelor’s Degree, B.A.S Bachelor of Applied Science - General Business
Brookhaven Community College
Associate’s Degree, Science
Lake Highlands High School
High School, General Studies
North Texas Safety August 2012 - Present
Securus Technologies October 2014 - July 2015
Securus Technologies February 2014 - October 2014
Defender Supply October 2013 - February 2014
Texas Army National Guard October 2010 - October 2013
Pumpco energy services June 2012 - April 2013
Dish Network December 2008 - January 2011
Noble Drilling May 2004 - May 2005
United States Marine Corps December 1996 - December 2004
Skills
Performance Management, Organizational..., Talent Management, Leadership Development, Coaching, Training, Team Building, Employee Relations, Project Management, Employee Training, Management, Leadership, New Hire Orientations, Training Delivery, Budgets, Sales, Contract Negotiation, Public Speaking, Microsoft Office, Microsoft Excel, Conflict Resolution, Team Leadership, Team Management, Personal Development, Career Development, Management Development, Executive Coaching, Public Relations, Safety Management..., Supervisory Skills, Policy
Education
University of Oklahoma 2004 — 2006
Bachelor of Business Administration (B.B.A.)
Central Texas College 1996 — 2000
General Studies, Business/Commerce, General
Billy Ryan High
Cartridge World August 2006 - December 2010
Securus Technologies September 2005 - May 2006
SBC July 1998 - December 2004
AT&T 1992 - 2004
SBC May 1997 - July 1998
SBC March 1992 - April 1997
Forsythe Computers November 1985 - May 1992
Skills
Marketing Strategy, Incentive Programs, Product Development, Product Marketing, Product Management, Competitive Analysis, Business Development, Management, Sales Operations, Marketing, B2B, Business Planning, Direct Sales, Market Research, Sales, Telecommunications, Selling, Training
Education
Southern Methodist University 1997 — 1999
MBA, Marketing
Loras College 1987 — 1991
BA, Marketing and Spanish
Parkway West High School 1983 — 1987
Securus Technologies September 2006 - January 2011
Securus Technologies September 2006 - May 2009
Securus Technologies September 2004 - August 2006
T-NETIX 2000 - March 2005
Primedia Workplace learning 1996 - 2000
Westcott Communications 1995 - 2000
JC Penney 1994 - 1995
Skills
Budgeting, Customer Service, Customer Relations, Strategic Planning, Telecommunications, P&L Management, Change Management, Process Improvement, Contract Negotiation, Analysis, Team Building, Contract Negotiations, Organizational..., Negotiation, Employee Relations, SLA, Cross-functional Team..., Scheduling, Vendor Management, Organizational Change, Inventory Management, Operations Management, Team Leadership, Process Scheduler, Project Management, Management, Budgets, Call Centers, Software Documentation, Leadership, Troubleshooting, Technical Support, Customer Satisfaction, Business Process..., Program Management, Manufacturing, Forecasting, Product Management, Account Management, CRM, Outsourcing, Performance Management, Integration, Business Analysis, Quality Assurance, Start-ups, Six Sigma, Contract Management, Procurement, Sales Operations
Education
Kansas State University 1980 — 1981
BS Political Science / BS History, International Relations / Strategic Studies
SMN
Securus Technologies November 2010 - Present
Alt-N Technologies a Subsidy of Research in Motion April 2007 - Present
Securus January 2004 - April 2007
Alcatel August 1982 - April 2002
Skills
OOAD, Testing, Software Documentation, Software Lifecycle..., Java, Weblogic, Project Management, CCNA, Agile Methodologies, SQL, Embedded Systems, Confluence, Troubleshooting, CORBA, Telecommunications, Quality Assurance, Unix, Sun Certified Java..., SDLC, Test Automation, Oracle
Education
LeTourneau University 1996 — 1998
BBA, Business
NEC Corporation of America June 2004 - Present
Securus Technologies February 2001 - June 2004
Enterprise Service Solutions Corp. February 1998 - February 2001
AT&T May 1996 - February 1998
Skills
Project Management, Sales Operations, Sales Presentations, Proposal Writing, Proposal Production, Proofreading, Editing, Publications, Technical Writing, Employee Training, Database Administration, Inventory Management, Help Desk Implementation, Microsoft Office, Oracle CRM, SharePoint, Unified Communications, VoIP, Telephony, Telecommunications, Call Centers, TDM, SIP Trunking, Cloud Computing, SaaS, Wireless, Data Center, Solution Selling, Managed Services
Education
Ashford University 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
Oklahoma City University 1996 — 1998
Business Administration and Management, General
Phillips University 1991 — 1996
Bachelor’s Degree, Business Administration, Management and Operations
TouchPay Holdings, LP October 2010 - Present
PF Associates July 2010 - October 2010
ETCC, Incorporated October 2007 - June 2010
Securus Technologies April 2002 - October 2007
T-NETIX 2002 - 2005
OpenConnect Systems, Inc October 1996 - January 2001
CompuNet Support Systems, Inc January 1996 - September 1996
Centex Real Estate Corporation August 1993 - December 1995
Skills
Project Planning, Vendor Management, Management, Integration, Leadership, Telecommunications, Business Intelligence, PMO, Program Management, Quality Assurance, CRM, SDLC, Databases, Networking, Requirements Analysis, Software Development
Education
Bossier Parish Community College 1991 — 1993
Associates, Computer Management
LSU Shreveport 1983 — 1986
Computer Science
Huntington High School 1979 — 1983
Securus Technologies January 2010 - May 2010
First Southwest Company August 2005 - October 2006
Taylor Research & Investigations June 2003 - September 2005
Shumaker Williams, P.C. May 2002 - May 2003
Education
The University of Texas at Arlington 2004 — 2007
BA, Criminology & Criminal Justice
Harrisburg Area Community College 1997 — 2003
AA, Criminal Justice
Harrisburg Area Community College 1997 — 2000
AA, Legal Assistant
Securus Technologies March 2005 - Present
Teloquent June 1999 - February 2005
Computer Maintenance Corporation (CMC - India) November 1994 - June 1999
Philips (india) August 1988 - September 1993
Skills
VoIP, SIP, Software Development, Telecommunications, Cloud Computing, WebRTC, WebSockets
Education
Devi Ahilya Vishwavidyalaya 1993 — 1995
M. Tech., Computer Science
National Institute of Technology Warangal
B. Tech., Electronics and Communications
Property & Casualty Management Systems, Inc. August 2015 - Present
Driven Solutions June 2015 - August 2015
Alkami Technologies August 2014 - May 2015
National Bankruptcy Services, LLC April 2013 - August 2014
Capital Institutional Services October 2008 - April 2013
Securus Technologies June 2008 - October 2008
DataProse February 2008 - June 2008
ACS July 2006 - February 2008
Intrametrics December 2005 - May 2006
Skills
Web Services, XML, SQL, C#, Subversion, JavaScript, Microsoft SQL Server, .NET, Software Development, Unix, C++, ASP.NET, Visual Studio, SOA, MySQL, HTML, SSRS, ASP.NET MVC, jQuery, WCF Services, Entity Framework, NHibernate, Databases, WCF, Web Applications, LINQ, Oracle, SSIS, Visual Basic, Silverlight, SDLC, XSLT, Testing
Education
Jamestown Community College 1993 — 1995
Associate of Science (A.S.), Computer Science
Rochester Institute of Technology 1990 — 1993
Securus Technologies September 2013 - Present
CallidusCloud March 2008 - September 2013
Archetype February 2006 - March 2008
Skills
Java, REST, Spring, JavaScript, Microsoft SQL Server, JSON, Groovy, JMS, Oracle, jQuery, PHP, Maven, XML, JBoss Application Server, EJB, Servlets, Spring Framework, CSS, JUnit, Subversion, iText, Axis, Ant, JSF, IntelliJ IDEA, iBatis, Websphere, Linux, Confluence, HTML, Hibernate, Weblogic, PostgreSQL, JSTL, Jasper Reports
Education
University of Alabama at Birmingham 2004 — 2005
Master’s Degree
Jawaharlal Nehru Technological University 1999 — 2003
Bachelors
Yahoo! July 2008 - Present
Securus Technologies August 2000 - June 2008
T-NETIX 2000 - 2002
Skills
Java, Telecommunications, Linux, Software Development, Unix, Integration, Agile Methodologies, Product Management, Hadoop, REST
Education
The University of Texas at Arlington 1997 — 2000
Abilene Christian University 1995 — 1997
Computer Science, CS, Physics
Securus Technologies March 2014 - Present
Securus December 2008 - Present
Securus Technologies December 2007 - December 2008
T-NETIX 2002 - 2004
Skills
Telecommunications..., Vendor Management, Invoicing, Wireless, Telecommunications, Call Center, VoIP, Process Improvement, Billing Systems, Software Documentation, Customer Satisfaction, Troubleshooting, Managed Services, Operations Management, Call Centers, Management
Education
California State University Stanislaus 1967 — 1971
Securus Technologies December 2000 - Present
Evercom Systems Inc. 1996 - 2004
Netvoice Telecom Inc 1999 - 2000
Netvoice Telecom Inc 1999 - 2000
Skills
VoIP, SIP, SQL, Maven, IP, Agile Methodologies, Microsoft SQL Server, DTS, Network Engineering, Computer Network..., Software Development, Telecommunications, Troubleshooting, Integration, Unix, Business Intelligence, Switches, Wireless, TCP/IP
Education
Lamar University 1981 — 1992
Bachelor of Science (BS), Computer Science
Securus Technologies January 2010 - Present
Verizon June 2001 - December 2009
Skills
SQL, Oracle, MySQL, Data Warehousing, SSIS, Databases, Microsoft SQL Server, PL/SQL, Unix, Agile Methodologies, Database Design, SDLC, Performance Tuning, Enterprise Architecture, Disaster Recovery, T-SQL, Database Administration
Education
Carnegie Mellon University 2000 — 2001
Master, Information System
University of Pittsburgh 1994 — 2000
PHD
Tsinghua University 1984 — 1989
Bachelor, Electronic Engineering
Indiana Department of Correction January 2011 - Present
Securus Technologies September 2007 - December 2010
Securus September 1997 - December 2010
Securus Technologies February 2010 - November 2010
Indiana Department of Correction January 2005 - September 2007
Correctional Concepts, Inc February 1997 - January 2005
Marion County Community Correction May 1986 - February 1997
Education
Indiana University Bloomington 1977 — 1981
bachelor of Arts, Criminal Justice and Corrections
I.U.
Securus Technologies September 2004 - Present
T-NETIX October 1996 - September 2004
Education
Fairleigh Dickinson University 1980 — 1983
AA, Business Administration
GE Healthcare March 2011 - Present
GE Healthcare 2011 - 2012
T-System 2008 - 2009
FISH Software April 2008 - May 2008
FedEx Kinko's October 2007 - January 2008
Securus Technologies January 2007 - October 2007
Telvista August 2006 - January 2007
Skills
Troubleshooting, Technical Support, XP, Windows, Computer Hardware, TCP/IP, Active Directory, Help Desk Support, Software Documentation, SQL, Linux, Windows NT, Quality Assurance, Network Administration, Routers, Windows Server, Hardware, Operating Systems, FTP, HTML
Education
Collin County Community College 2002 — 2004
J IT Outsource July 2014 - Present
State Center Community College District August 2014 - May 2015
The Geeks Computer Service June 2010 - July 2014
San Joaquin Valley Air Pollution Control District July 2005 - March 2007
Fresno County Sheriff May 2005 - July 2005
Securus Technologies August 2000 - May 2005
Skills
VMware ESX, VMware Server, Hyper-V, iSCSI, Virtualization, Active Directory, Remote Infrastructure..., Microsoft Exchange, Switches, VPN, Management, VMware, TCP/IP, Servers, Network Administration, Disaster Recovery, Firewalls, Routers, Data Center, Hardware, System Administration, IT Service Management, Storage, Storage Area Networks, vSphere, Microsoft Certified..., Managed Services, Wireless, Sonicwall, Windows Server, IT Management, VoIP, Wireless Networking, System Deployment, Antivirus, Infrastructure, Software Documentation, Cloud Computing, NAS, Security, Technical Support, Red Hat Linux, Network Security, Troubleshooting, Cluster, Network Design, Networking, SAN, VMware vSphere
Education
Kaplan University-Davenport Campus 2014 — 2015
Bachelor of Science (BS), Information Technology
Colorado Technical University 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Information Technology
State Farm October 2013 - Present
Mystical Misfits Marketing & Consulting January 2009 - Present
Kelly Services August 2008 - October 2013
RealManage January 2013 - June 2013
Monitronics International December 2011 - March 2012
LifeSynch/Humana August 2011 - November 2011
Securus Technologies April 2011 - June 2011
Trailblazer Health Enterprises July 2003 - April 2008
Protective Consumer Direct 1999 - 2001
Skills
Spanish-speaking, Translation, Literature, Poetry, Journalism, Event Planning, Online Advertising
Education
Austin College 1994 — 1998
BA, Spanish Language and Literature
Hortonworks June 2015 - Present
DIRECTV March 2014 - June 2015
VHA Inc. 2013 - February 2014
TransCentra 2010 - 2013
Securus Technologies 2008 - 2010
HealthMarkets, Inc. 2008 - 2008
NextWave Broadband 2008 - 2008
aldorsolutions 2007 - 2007
Hewlett-Packard 2005 - 2007
Zetera Corporation Inc 2005 - 2005
Skills
Oracle, Technical Recruiting, SQL, XML, Team Leadership, Agile Methodologies, Requirements Analysis, Business Intelligence, Integration, SDLC, Vendor Management, Software Development, Microsoft SQL Server, Software Project..., Java, Java Enterprise Edition, JSP, Web Services, Resource Management, Networking, Management, Enterprise Architecture, Solution Architecture, Enterprise Software, SOA
Education
National Institute of Technology Warangal 1991 — 1993
MS in Engineering, Transportation and Highway Engineering
Acharya Nagarjuna Vishwavidhyalayamu 1986 — 1990
BS in Engineeering, Civil Engineering
Satavahana college
Securus Technologies February 2011 - Present
Nokia Siemens Networks 2007 - 2010
Siemens 2003 - 2007
Education
Florida Atlantic University 2002 — 2004
Masters, Computer Engineer
Mangalore University 1997 — 2001
B.E, Electronics & Telecommunication
Rent-A-Center October 2013 - Present
Securus Technologies August 2011 - October 2013
State of Nevada August 2009 - August 2011
CSC May 2009 - August 2009
Dassanya Technologies January 2009 - April 2009
Atos Origin October 2008 - January 2009
TMWA November 2006 - September 2008
Teoma Systems June 2006 - November 2006
Strategic Staffing Solutions June 1998 - June 2006
R L Polk 1997 - 1998
Skills
RMAN, Databases, SQL, PL/SQL, SQL*Plus, Oracle, Oracle RAC, Data Guard, Linux, Solaris, Unix, Shell Scripting, Disaster Recovery, SQL Tuning, HP-UX, AIX, Database Administration, Servers, Oracle Applications, Software Development
Education
Bradley University 1992 — 1994
MS, Computer Sciences
Jawaharlal Nehru Technological University 1977 — 1982
B.Tech., Electrical and Electronics Engineering
St. Paul's High School, Hyderabad
REGION 10 ESC November 2008 - Present
Securus Technologies 2011 - 2011
ETC September 2007 - November 2008
CVS Caremark August 2005 - October 2007
XO Communications July 2003 - August 2005
Inovis (formerely Peregrine, and Harbinger) 1996 - 2003
Tigon 1991 - 1993
Skills
ETL, Data Warehousing, PL/SQL, Informatica, Unix Shell Scripting, C, C++, Perl, Talend, Core Java, Oracle SQL, Oracle DBA, Hibernate, JSP, Java POJOs, Java Servlets, Java JDBC/DAO, Oracle APEX, HTML, Agile Methodologies, Kanban, Atlassian JIRA, Atlassian Confluence, Subversion, Eclipse, Komodo, Data Integration, DB2, Business Intelligence, Shell Scripting, Business Intelligence..., Databases, Oracle, Unix, Data Modeling, SQL, Oracle SQL Developer, Database Design, Microsoft SQL Server, Software Development, SDLC
Education
The University of Texas at Dallas 1993 — 1997
Masters of Science, Computer Science
Florida Atlantic University 1985 — 1991
Bachelors of Arts, Mathematics
Collin County Community College
Securus Technologies August 2012 - Present
Securus Technologies, Inc. November 2006 - Present
Securus Technologies November 2006 - June 2010
Securus Technologies November 2006 - January 2010
SureTech Recovery 2006 - 2009
Ethicon, Inc. Johnson & Johnson January 1986 - August 2005
Ethicon 1986 - 2005
Skills
Management, Financial Analysis, Telecommunications, Auditing, Software Documentation, Process Improvement, Vendor Management, Business Analysis, Project Management, Business Process..., Call Centers, Cross-functional Team..., Customer Service, Team Leadership, Training, Leadership, Troubleshooting
Education
Angelo State University
Central High
Securus Technologies March 2011 - Present
KGIT June 2008 - December 2010
Skills
Java Enterprise Edition, Java, Web Services, Agile Methodologies, SOA
Education
Indian Institute of Technology, Madras 2003 — 2005
Masters, Computer Science
Securus Technologies January 2014 - Present
Securus Technologies June 2010 - Present
Securus Technologies June 2010 - January 2011
Verizon Wireless July 2007 - April 2010
Alltel 2005 - 2007
Alltel 2003 - 2005
CenturyTel 2000 - 2003
Skills
Call Center, Customer Satisfaction, Workforce Management, Customer Service, Telecommunications, Vendor Management, Process Improvement, Training, Team Building, Account Management, Customer Retention, Operations Management, Forecasting, Human Resources, Avaya, Outsourcing, Call Centers, Employee Training, Leadership, Program Management, Solution Selling, Recruiting, Salesforce.com, Budgets, Performance Management, CRM, Troubleshooting, Employee Benefits, Management, Business Analysis, Sales, Wireless, Technical Support, Cross-functional Team..., Sales Operations, Analysis, VoIP, Project Management, Customer Experience, Change Management, Employee Relations, Networking, Team Leadership, Direct Sales, Managed Services, Coaching, Business Process..., Software Documentation, Business Planning, Hiring
Education
LSU Shreveport 1998 — 2006
Bachelors, Liberal Arts
Sprint April 2013 - Present
Frontier Communications December 2011 - November 2012
ETCC October 2011 - November 2011
Securus Technologies April 2011 - June 2011
Hackfeld Enterprise, Inc. September 2010 - October 2010
Capital One September 2008 - March 2009
DIRECTV March 2008 - August 2008
Dish Network May 2007 - January 2008
The Progress Index July 2004 - December 2006
Target Stores, Inc August 2003 - July 2004
Skills
Troubleshooting, Customer Service, Excel, Mac, Advertising, Retail, Outlook, Access, Customer Satisfaction, Microsoft Office, Call Center, Documentation, Customer Relations, Problem Solving, Windows, SQL, Operating Systems, Business Analysis, Inventory Management, Administration, Analysis, CSS, Active Directory, Security, Testing, PowerPoint, Word, Budgeting, Integration, Programming, Process Improvement, Data Analysis, Computer Hardware, Cisco, Quality Assurance, Desktop Support, Training, Call Centers, Technical Support, Software Documentation
Education
ECPI University 2003 — 2005
Associate, IT/Networking & Security Management
Securus Technologies July 2014 - Present
MedMark Services, Inc. March 2014 - July 2014
Video Plus July 2012 - October 2013
Energy Education May 2011 - July 2012
Stephen's Little Staffing Firm - working for Coroplast, Inc. June 2010 - June 2011
Titus Transportation October 2008 - May 2010
Paradigm Engineering/Trinity Green Services March 2007 - October 2008
Amerimax Building Products September 2000 - March 2007
WW Grainger, Inc October 1996 - March 2000
WW Grainger, Inc October 1994 - October 1996
Skills
Account Reconciliation, General Ledger, Financial Reporting, Accounting, ADP Payroll, Journal Entries, Accounts Payable, Accounts Receivable, Variance Analysis, Process Improvement, Payroll, Forecasting, Budgets, PeopleSoft, Customer Service, Accruals, Fixed Assets, Peachtree, Financial Analysis, Microsoft Excel, Invoicing, Bank Reconciliation, Human Resources, Internal Audit, Employee Benefits
Education
Keller Graduate School 2007 — 2008
OnlineMasters, Accounting and Financial Management
DeVry University 2005 — 2007
OnlineBachelor of Science, Business Administration; Accounting
Securus Technologies 2012 - Present
AT&T 2000 - 2011
Sprint 1998 - 2000
Cooling & Herbers, P.C. 1993 - 1998
Skills
Licensing, Courts, Budgets, E-commerce, Legal Research, Analysis, Commercial Litigation, Policy, Telecommunications, Privacy Law, Appeals, Management, Mediation, Process Improvement, Litigation, Strategy
Education
University of Kansas School of Law 1990 — 1993
Juris Doctor
Kansas State University 1987 — 1990
Bachelor of Arts, Economics
Ulysses High School, Ulysses, Kansas 1982 — 1986
The University of Texas at Austin
Persian language immersion
DBA - Crisp Audio January 2012 - Present
FedEx Services May 2011 - Present
Securus Technologies August 2009 - May 2011
FedEx Kinko's February 2007 - November 2008
FedEx Kinko's June 2004 - February 2007
Kinko's August 2001 - November 2002
Kinko's February 1998 - August 2001
Kinko's June 1991 - February 1998
Photography By Christopher November 1990 - February 1998
Skills
Software Project..., Business Analysis, Crystal Reports, Microsoft Office, Excel, PowerPoint, Visio, MS Project, Salesforce.com, Avaya, Business Objects, InDesign, Photoshop, Illustrator, Adobe Acrobat, Audio Engineering, Recording, Audio Mixing, Digidesign Pro Tools, VBScript, Business Process, Microsoft Excel, Vendor Management, Outsourcing, Call Centers, Management, Team Leadership, Change Management, Project Management, Customer Satisfaction, Process Improvement, Team Building, Pro Tools, Troubleshooting, Software Documentation, Access, SDLC, Quality Assurance, Business Process..., Audio Post Production, IT Management, Audio Editing, Audio Processing, SharePoint, Training, Technical Support, XP, Windows, Help Desk Support, Integration
Education
Collin County Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Commercial Music
Collin County Community College 2010 — 2012
Certification - Commercial Music Audio Engineering, Audio Engineering, 3.9
Sawyer College 1991 — 1992
Graphic Design
Crosswinds
Project Management PMP 4 Day Boot Camp
Forrester
Justifying Technology Investments Workshop
Ventura College
Gen Ed / Photography
Securus Technologies May 2001 - Present
Applied Business Communications September 1999 - March 2001
Skills
Troubleshooting, Adtran, T1, Computer Network..., Telecommunications, LAN-WAN, Fiber Optic Technology, Computer Repair, Electronics Repair, Customer Service, VoIP, FCAW, SMAW, GTAW, Oxy-acetylene, Metal Fabrication, Lathe, Industrial Gases, Medical Equipment
Education
Dunwoody College of Technology 1998 — 1999
AAS, Electronics/Computers
In Job Search. November 2009 - Present
Carrollton Focus Group September 2009 - Present
Securus Technologies March 2011 - March 2011
Access Limousines January 2006 - March 2009
DD Sedan Service January 2000 - January 2006
AirCar Sedan Service October 1995 - December 1999
Names Project / Aids Quilt (Volunteer) 1993 - 1997
Marty's Wine and Gourmet January 1995 - January 1996
THE FAMILY PLACE (volunteer) June 1982 - January 1985
The Pilot House January 1984 - December 1984
Skills
Celebrity, Project Planning, Management, Sales, Social Media, Fundraising, Marketing, Event Planning, Customer Satisfaction, Team Building, Team Leadership, Leadership, Interviews, Training, Entrepreneurship, Retail, Small Business, Networking, Team Management, Program Management, Event Management, Teamwork, Dispatching, Consultants, Customer Service, Customer Support, Transportation, Organization, Volunteer Management, Tourism, Account Management, Outlook, Marketing Communications, Recruiting, Advertising, Time Management, Public Relations, Market Research, Social Media Marketing, CRM, Leadership Development, Online Marketing, Facebook, Strategy, Hiring, Data Entry, Customer Retention
Education
Amarillo College
Photography, Film, Social Science
Elkins School of Photography
Studio/ Commercial Photography
Estech Systems, Inc. (ESI) November 2014 - Present
Arrow S3 July 2012 - November 2014
Fujitsu May 2011 - July 2012
Securus Technologies April 2010 - May 2011
APR Consulting January 2008 - April 2010
PFSWeb July 2007 - January 2008
Frisco OBGYN November 2006 - July 2007
Golftournament.com February 2005 - October 2006
Skills
Troubleshooting, Telecommunications, IP PBX, TCP/IP, VLAN, VoIP, Networking, Windows 7, Wireless Networking, Windows, Technical Support, VPN, DHCP, VMware, RDP, Wireless LAN Controller, Access Points, Network Security, Computer Hardware, Microsoft Office, Outlook, Active Directory, Call Centers, Windows Server, Servers, SharePoint, Adobe Acrobat, Software Documentation, Technical Documentation, HTML
Education
Collin County Community College 2003 — 2010
Associates, Various
Plano Senior High School 1998 — 2002
Diploma, Various
Securus Technologies June 2010 - Present
Melzone Productions March 2009 - Present
EDS, an HP company December 1998 - March 2009
Digital Healthcare Services December 1997 - August 1998
Skills
Flash, Pre-press, Storyboarding, Concept Design, CMYK, Output, Mac & PC platforms, Adobe Acrobat, Dreamweaver, Photoshop, Illustrator, Collateral, Graphic Design, Advertising, Project Management, SharePoint, InDesign, Marketing Communications, Desktop Publishing, Multimedia, Newsletters, Corporate Branding, Graphics, Creative Direction, Brainshark, Adobe Creative Suite, Posters, Email Marketing, User Interface Design
Education
Collin County Community College 1996 — 2000
Multimedia, Animation, Design, Art Direction
Idaho State University 1978 — 1979
General Studies
Idaho Falls High School 1973 — 1975
Graduate, General Studies
Patriarch Partners Management Group, LLC July 2013 - Present
Patriarch Partners June 2008 - December 2012
Handango December 2006 - May 2008
First Command Financial Services May 2006 - December 2006
Securus Technologies August 2003 - January 2005
WebLink Wireless, Inc January 1997 - August 2003
Skills
Securities Regulation, Private Equity, Corporate Governance, Corporate Law, Legal Compliance, Employment Law, Acquisition Integration, Start-ups, Licensing, Intellectual Property, Joint Ventures, Mergers, Structured Finance, Due Diligence, Hedge Funds, Securities, Venture Capital, Corporate Finance, Restructuring, Turn Around Management, Mergers & Acquisitions, Strategic Partnerships, Leveraged Finance, Corporate Development, Cross-border..., Executive Management, Capital Markets, Securitization
Education
University of Tulsa College of Law 1994 — 1996
Doctor of Law (J.D.)
Baylor University 1989 — 1992
Bachelor of Arts (B.A.), English and Communications
Securus Technologies July 2012 - Present
Direct Hit Systems, Inc. October 2005 - June 2012
Recall Technologies, Inc. January 2005 - October 2005
Venkel Ltd. 2001 - 2005
CB Technical Sales 1996 - 2001
Skills
Solution Selling, Sales, Management, Cloud Computing, Product Management, Telecommunications, Enterprise Software, Wireless, Business Development, Strategic Partnerships, Cross-functional Team..., Security, Account Management, Start-ups, Business Intelligence, Product Marketing, Mobile Devices, Integration, New Business Development, Program Management, Angel Investing, Start-up Ventures, New Ventures, Capital Raising, Working Capital...
Education
University of Florida 1982 — 1984
MBA, Finance
Auburn University 1979 — 1982
BS, Finance
Securus Technologies March 2015 - Present
Catalina Marketing January 2013 - March 2015
kWhOURS, Inc. April 2010 - December 2012
Mike Lund Enterprises, December 2008 - March 2010
Skills
Spring, jQuery, Java, JavaScript, Web Applications, Agile Methodologies, Linux, Flex, Scrum, Subversion, HTML 5, HTML, Grails, PHP, Requirements Analysis, ActionScript, Hibernate 3.1, Liquibase, Databases, SQL
Education
State University of New York at Binghamton 2006 — 2008
Master's degree, Electrical and Electronics Engineering
Koneru Lakshmaiah College of Engineering 2002 — 2006
Bachelor's degree
Gowtham Gudavalli 2000 — 2002
Securus Technologies February 2007 - Present
Kent H. Landsberg January 2001 - May 2004
North Star Paper October 1991 - January 2001
Skills
Sales, Project Planning, Analysis, Contract Management, Databases, Administration, Contracts Administrators
Education
Batavia High School 1973 — 1977
Collin County Community College
Online Apple Support 2009 - 2010
Securus Technologies August 2007 - July 2008
Valor Telecom April 2004 - October 2006
Verizon November 2003 - April 2004
Cunningham Lindsey February 2003 - November 2003
Citizens Communication March 1998 - June 2002
Time Warner Telecom April 1990 - March 1998
Education
Christian Brothers University
BS, Information System Management
State Technical Institute
AA, Computer Engineering Technology
Securus Technologies August 2011 - Present
Skills
Project Management, Strategic Sourcing, Process Improvement, Cross-functional Team..., Purchasing, Procurement, Vendor Management, MRP, Change Management, Telecommunications, Supply Chain Management, Operations Management, Supply Management, Business Process..., Program Management, Supply Chain
Education
APICS 2009 — 2011
CPIM, All five modules
Colorado Technical University 2008 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.52
ITT Technical Institute- Albuquerque NM 2006 — 2008
Electronics Communication and Engineering Technology, Engineeing, 3.67
Securus Technologies August 2011 - January 2012
IKON Office Solutions September 2007 - April 2010
Behringer Harvard September 2007 - April 2009
Education
ATI Career Training Center-Dallas 2009 — 2016
Dental Assisting/Assistant
Niagara Falls High School 1996 — 1999
General Studies
Securus Technologies August 2013 - Present
Gordon Food Service March 2012 - December 2012
Fastenal Company August 2011 - February 2012
The Tie Bar 2012 - 2012
Securus Technologies June 2011 - August 2011
Harris Bank August 2007 - August 2009
DR&M Builders, Inc. June 2006 - August 2006
Skills
Organization, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Time Management, Team Leadership, Outlook, Social Media, Mac OS X, Leadership, Customer Satisfaction, Event Planning, Management, Negotiation, Photoshop, Public Speaking, Sales, Security, Social Networking, Teamwork, Training
Education
Bradley University 2009 — 2013
Bachelor of Science (B.S.), Entrepreneurial and Small Business Operations
Securus Technologies April 2011 - October 2011
Greyhound Lines, Inc. December 2008 - December 2009
Greyhound Lines, Inc. July 2005 - August 2007
United States Air Force September 1993 - May 1995
United States Air Force 1985 - 1995
Education
Columbia College 1999 — 2001
BS, Business Administration/Management
STMicroelectronics January 2011 - Present
Securus Technologies July 2008 - December 2010
Deloitte September 2005 - July 2008
Education
California State University, Fresno 2000 — 2005
Bachelor's degree, Accounting and Business/Management
Speakeasy September 2010 - Present
American Flyers 2014 - 2014
American Flyers 2014 - 2014
Securus Technologies 2011 - 2012
Grand Technology Resources March 2010 - June 2010
Skills
OSPF, Switches, Cisco Technologies, ASA, Cisco Certified
Education
Islamic Azad University 1995 — 1998
Bachelor's Degree, Civil Engineering
Cleveland Municipal Clerk of Courts September 2013 - Present
Cleveland Municipal Clerk of Courts Office July 2012 - September 2013
CVS Caremark Corporation December 2011 - July 2012
Catastrophe Management Solutions August 2011 - October 2011
Securus Technologies October 2010 - August 2011
Cleveland Municipal Court Clerk's Office April 2002 - August 2010
Cleveland Municipal Court Clerk's Office August 1998 - April 2002
Skills
Office Management, Customer Support, Accounts Receivable, Bookkeeping, Account Reconciliation, Spreadsheets, Outlook, 10 Key, Peachtree, Cash Flow, Bank Reconciliation, Journal Entries, Teamwork
Education
David N. Myers University 1998 — 2002
Bachelor's, Accounting
Securus Technologies December 2001 - Present
Fleet Bank May 1998 - February 2001
InVision Telecom April 1990 - November 1996
Skills
Telecommunications, Call Center, Account Management, Customer Satisfaction, VoIP, Networking, Call Centers, Direct Sales, Wireless, Program Management, IP, Troubleshooting, Team Building
Education
Colby Sawyer College
Securus Technologies June 2006 - Present
Securus Technologies June 2005 - April 2006
Securus Technologies February 2002 - June 2005
XO Communications November 2000 - November 2001
Microsoft May 2000 - November 2000
Skills
Telecommunications, Call Center, VoIP, Troubleshooting, Technical Support, TCP/IP, Wireless, Cisco Technologies, Adtran, Computer Network..., IP, Networking, Network Administration, Vendor Management, Customer Satisfaction
Education
Brookhaven Community College
Computer Learning Centers
Texas A&M University, College
PayTel Telecommunictions Inc. Regional Account Manager / SalesPaytel Communications, Inc.January 2011 - Present
ICSolutions January 2006 - January 2011
Securus Technologies January 2001 - January 2006
Skills
Surveillance, Police, Public Safety, Private Investigations, Enforcement, Physical Security, Police Canine Trainer, Weapons Training, PREA Certified Trainer, Concealed Carry..., Ti Simulation Training..., DRE, Accident Reconstruction, DUI Instructor, HGN Instructor, Police Academy..., SWAT, CERT, Emergency Management, Law Enforcement, Firearms, Security Operations, Investigation, Homeland Security, Tactics, Crime Prevention, Government, Protection, Criminal Justice, Policy, Executive Protection, Interrogation, Criminal Investigations
Education
Colorado Law Enforcement Training Academy
Basic Academy - Intermediate & Advanced Certification, Law Enforcement
Colorado Mountain College
Emergency Medical Technician / Paramedic, Emergency Medicine
Community College of the US Air Force
Criminal Justice/Law Enforcement Administration
National Sheriffs Institute
Law Enforcement Administration
Red Rocks Community College
Criminal Justice/Law Enforcement Administration
University Of Maryland
None, General Studies
Securus Technologies July 2012 - Present
Direct Hit Systems Inc October 2005 - June 2012
Recall Technologies, Inc July 2005 - October 2005
Skills
C#, Software Engineering, XML, Software Development, SQL, Visual Basic, .NET, Microsoft SQL Server, Embedded Software, HTML, CSS, JavaScript, Database Design, Teaching
Education
Florida Institute of Technology 2002 — 2006
Bachelor of Science (BS), Computer Engineering
Southeast Kansas Education Service Center April 2007 - Present
Securus Technologies April 1996 - April 2007
Marley Cooling Tower Co. August 1979 - August 1992
Education
Johnson County Community College 1974 — 1984
Associate of Arts (A.A.), Mathematics and Computer Science
Fisher Clinical Services July 2013 - Present
NineStar Connect August 2011 - July 2013
Securus Technologies January 2007 - January 2011
Core BTS April 2004 - January 2006
Eli Lilly and Company 2001 - 2003
Skills
Large Scale Deployments, Desktop Deployment, Dell KACE, Windows 7, Windows 8, Ghost Imaging, Exchange 2010/2007/2003, Windows Server, Cat6, Wireless Networking, Cabling, VMware, Citrix, Customer Satisfaction, Communication Skills, Remedy Ticketing System, Zendesk, Microsoft Office, Hardware Diagnostics, Troubleshooting
Education
Johnson Bible College 1989 — 1991
Securus Technologies 2012 - 2013
Party City October 2011 - July 2012
Skills
Long-term Customer..., Resourceful..., Efficent, Troubleshooting, Data Entry, Customer Oriented, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking Skills, Proficient Typing Skills
Education
ATI Career Training Center-Dallas 2009 — 2010
Medical Assisting Diploma, Medical/Clinical Assistant
Tarleton State University 2002 — 2005
Bachelor's of Science, Registered Nursing/Registered Nurse
Concordia College Alabama August 2008 - Present
Securus Technologies December 2004 - May 2007
Securus Technologies January 1999 - February 2003
Manpower Staffing, Selma August 1998 - January 1999
Selma University August 1994 - March 1996
Selma University August 1985 - March 1996
Selma University August 1993 - July 1994
Selma University August 1983 - August 1993
Selma University October 1991 - July 1993
Selma University March 1983 - July 1983
Skills
Data Entry, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Public Speaking, Research, Outlook, Higher Education, Community Outreach, Time Management, Teaching, Administration, Training
Education
Selma University 1984 — 1993
George C Wallace State Community College-Selma
Torchmark Corporation January 2010 - Present
Securus Technologies July 2007 - January 2010
Sage Telecom November 2001 - August 2006
Skills
Data Analysis, SQL, Microsoft Office, Microsoft SQL Server, Analysis
Education
Collin County Community College 1997 — 2001
Pottsboro High School 1986 — 1989