SER Solutions

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SER Solutions Employees

Employee
Years
Job
Industry
Tracey Archer-Lawson Tracey Archer-Lawson Washington D.C. Metro Area Details
Tracey Archer-Lawson's SER Solutions Experience 2002 - 2004
Job Senior Sales Executive at Jack Henry & Associates
Industry Computer Software
Experience
Jack Henry & Associates  February 2003 - Present
SER Solutions   2002 - 2004
InoTech   July 1998 - November 2001
Texel Corporation  October 1997 - July 1998
Hyatt Hotels Inc.   September 1988 - October 1997

Skills
Solution Selling, Sales Operations, CRM, Sales Process, Sales Management, Management, Direct Sales, Budgets, Telecommunications, Sales, Project Management, SaaS, Leadership, Forecasting, Enterprise Software, Strategic Partnerships, Salesforce.com, Account Management, B2B, Key Account Management, Lead Generation, Product Marketing, Selling, Customer Service, Business Analysis, New Business Development, Product Management, Cloud Computing, Team Building, Team Leadership, Contract Negotiation, Strategy, Business Development, Strategic Planning, Business Intelligence, Professional Services, Networking, Start-ups, Executive Management, Vendor Management, Event Planning, Logistics

Education
University of Nevada Las Vegas Lee Business School   1983 — 1988
BS

University of Nevada-Las Vegas

Sandeep Bharal Sandeep Bharal Washington D.C. Metro Area Details
Sandeep Bharal's SER Solutions Experience July 1998 - April 2003
Job Senior Government Contracts Specialist at Thomson Reuters
Industry Management Consulting
Experience
Thomson Reuters  November 2014 - Present
Independent Consultant  May 2013 - November 2014
UnitedHealth Group  February 2012 - May 2013
ICF International  May 2007 - February 2012
AMDEX Corporation  January 2005 - May 2008
AlphaInsight Corporation   March 2003 - October 2005
SER Solutions   July 1998 - April 2003
Professional & Scientific Associates   March 1995 - June 1998

Skills
Contract Management, Government Contracting, Program Management, Proposal Writing, Government, Management Consulting, Finance, Process Improvement, Policy, Business Process..., Strategy, Strategic Planning, DoD, Change Management, Management, Budgets

Education
Cornell University   1992 — 1992
PDP, Management

Shannon College of Hotel Management   1985 — 1989
BS, Business Administration and Hospitality Management

Delhi Public School - R. K. Puram   1976 — 1983
High School Diploma

University of Virginia School of Law
Graduate Level Certification, Contracts and Procurement

Chuck Edgar Chuck Edgar Highlands, Texas Details
Chuck Edgar's SER Solutions Experience January 2000 - November 2001
Job iOS Senior Advisor at Apple
Industry Computer Hardware
Experience
Apple  June 2012 - Present
SupportSpace, Ltd.   August 2011 - June 2012
The Reynolds and Reynolds Company  March 2006 - December 2010
Protocorp International   November 2001 - March 2006
SER Solutions   January 2000 - November 2001

Skills
Management, Technical Support, Troubleshooting, Networking, Hardware, Windows, Microsoft Office, HTML, Marketing, Strategic Planning, Software Documentation, OS X, Public Speaking, Security

Education
Augusta State University   2008 — 2010

The University of Georgia
Bachelor of Science, Ecology; Studies

Ray Barata Ray Barata Saint Augustine, Florida Details
Ray Barata's SER Solutions Experience May 2006 - May 2007
Job
Industry Telecommunications
Experience
Calabrio, Inc.   July 2015 - Present
Noble Systems  September 2013 - July 2015
Convergys  January 2011 - August 2013
Citicards  July 2010 - January 2011
Citicards  May 2007 - January 2011
SER Solutions   May 2006 - May 2007
Eli Lilly & Company  May 2003 - May 2006
eOn Communications  March 2001 - May 2003
Cellit Technologies  May 1999 - May 2001
Melita International  March 1996 - May 1999

Skills
MBA, Contact Center..., Contact Center Strategy, Telemarketing, Pre-sales, Predictive Dialers, ACD, IVR, Quality Management, BPO, Financial Services, Distributed Team..., eCommerce, A/R collections, Customer Service..., Vendor Management, Customer Engagement, CTI, Program Management, CRM, E-commerce, SaaS, Mergers & Acquisitions, Contact Centers, Project Management, Business Analysis, Customer Satisfaction, Call Centers, Leadership, Call Center, Customer Experience, Inbound Marketing, Strategy, Call Center Development, Outsourcing, Direct Sales, Credit Cards, Training, Workforce Management, Team Building, Project Portfolio..., Professional Services, Six Sigma, Offshoring, Unified Communications, Analysis, Service Delivery, Sales, Executive Management, Sales Operations

Education
University of Florida   1998 — 2001
MBA

United States Naval Academy   1987 — 1991
B. S.

Mark Clark Mark Clark Washington D.C. Metro Area Details
Mark Clark's SER Solutions Experience 2005 - 2007
Job B2B SaaS Marketing and Product Management
Industry Computer Software
Experience
Contact Solutions  March 2014 - Present
Contact Solutions  January 2012 - March 2014
Independent Consultant  2007 - 2010
SER Solutions   2005 - 2007
Wireless Matrix  2000 - 2005
Orbcomm  1998 - 2000
ARINC  1994 - 1998
Martin Marietta  1991 - 1994

Skills
Product Management, Strategy, Product Marketing, Cross-functional Team..., Mobile Devices, Enterprise Software, Marketing Strategy, Program Management, Start-ups, Strategic Planning, SaaS, Project Management, B2B, Strategic Partnerships, IVR, Customer Service, Wireless, Go-to-market Strategy, Demand Generation, B2B Marketing, Vertical Marketing, Solution Selling, Channel Partners, Customer Experience, Team Leadership, Leadership, Management, Professional Services, Business Development, Industry Analyst..., Lead Generation, Market Research, Partner Management, Payment Systems, Telecommunications, Executive Management, Salesforce.com, P&L Management, Cloud Computing, Competitive Analysis, New Product Management, Mobile, Partnership Development, Financial Analysis, Marketing Management, Marketing, Analyst Relations, M2M, Competitive Intelligence, Sales Process

Education
Florida International University   1988 — 1990
MBA, Business

University of Michigan   1982 — 1985
BS, EE

Jeff Althaus Jeff Althaus Dallas/Fort Worth Area Details
Jeff Althaus's SER Solutions Experience November 2008 - January 2009
Job Director at Strategic Growth, Inc.
Industry Information Technology and Services
Experience
Strategic Growth, Inc.   March 2012 - Present
Salesforce.com  November 2009 - March 2012
Siemens Enterprise Communications  November 2008 - November 2009
SER Solutions   November 2008 - January 2009
Mediu   September 2008 - October 2008
Aspect Software  January 1999 - July 2008
The Associates  December 1997 - January 1999
USAA  July 1991 - December 1997

Skills
Solution Selling, Strategic Planning, Application Architecture, SaaS, Cloud Computing, Salesforce.com..., Salesforce.com, Enterprise Software, Professional Services, Solution Architecture, CTI, Integration, CRM, PaaS, Unified Communications, IVR, Sales Engineering, Business Analysis, Force.com, Call Center, Visualforce Pages, Project Management, Go-to-market Strategy, Salesforce.com Certified, Consulting, Apex Programming

Education
University of Dallas   1998 — 2001
Masters, IT Management

Oklahoma State University   1985 — 1990
BS, Finance, Accounting and Economics

Ken Rice Ken Rice Naperville, Illinois Details
Ken Rice's SER Solutions Experience 2003 - 2005
Job Director of Sales at NICE Systems
Industry Computer Software
Experience
NICE Systems  December 2011 - Present
Nuance Communications  April 2007 - November 2011
SER Solutions   2003 - 2005
Edify  1996 - 2003
ROLM  1987 - 1996

Skills
Solution Selling, Contact Centers, SaaS, CRM, Analytics, Managed Services, Customer Experience, ROI Justification, Direct Sales, Mobile Technology, Software Solution Sales, cti

Education
Eastern Illinois University
Bachelor of Science (BS), Marketing and Economics

David E Ives, CPA, CGMA David E Ives, CPA, CGMA Ashburn, Virginia Details
David E Ives, CPA, CGMA's SER Solutions Experience 2007 - 2009
Job
Industry Financial Services
Experience
The Pelican Group  March 2015 - Present
Iba Molecular  September 2013 - December 2014
Unify  2009 - 2013
SER Solutions   2007 - 2009
SageNet (Formerly Spacenet)   2001 - 2006
US Digital Communications, Inc.   1998 - 2000
Telco Communications Group Inc   1996 - 1998
LCC International, Inc.   1994 - 1996
ADT INC   1987 - 1993

Skills
Accounting, Managerial Finance, Accounts Payable, Financial Analysis, Mergers, Financial Reporting, Budgets, Sarbanes-Oxley Act, Strategic Planning, Revenue Recognition, SAP ERP, Financial Accounting, Accounting System, Mergers & Acquisitions, Cash Flow, US GAAP, Finance, Auditing

Education
University of Maryland College Park
BS

rahila alami rahila alami Washington D.C. Metro Area Details
rahila alami's SER Solutions Experience 1999 - 2001
Job Engineer
Industry Information Technology and Services
Experience
ANDREW CORP  August 2008 - March 2009
Andrew Corporation  June 2004 - August 2008
Andrew Corpoartion   August 2002 - June 2004
SER SOLUTIONS   1999 - 2001
SER SOLUTIONS   1997 - 1999
SER SOLUTIONS   1996 - 1997

Skills
TCP/IP, Telecommunications, Troubleshooting, Application Development, Process Engineering, Supervision and Training, Computer Telephony, Software Integrations, Documentation, Project Management, Multitasking Skills, Business Rule..., Customer Service, Remedy Ticketing System, Dell Computers, IBM Servers, Sun, HP, Vantive, Expert Advisor, Crystal Reports, Microsoft Office, ESRI, Onyx, SAP, Windows XP Pro, Windows Vista, Windows 7, Windows Server, Red Hat Linux, Solaris, SCO OS5, SER, SIEMENS, VoIP, GSM, TDMA, CDMA, Ethernet, Token Ring, LAN-WAN, T1, ISDN, CISCO, Informix, MySQL, MS ACCESS, Unix Shell Scripting, HTML, Java

Education
Northern Virginia Community College   2006 — 2012
Information Technology

Robert Hofer Robert Hofer Austria area Details
Robert Hofer's SER Solutions Experience February 2001 - December 2002
Job Manager Professional Services
Industry Computer Software
Experience
OpenText  January 2011 - Present
OpenText  July 2008 - December 2010
OpenText  January 2003 - June 2008
SER Solutions   February 2001 - December 2002
McDonald's Corporation  July 1993 - February 2001

Skills
Enterprise Content..., Management Consulting, Program Management, Partner Management, Information Technology..., Document Management, SAP, Enterprise Architecture, Solution Architecture, Professional Services, Livelink, Integration, Pre-sales, Enterprise Software, Business Process, Business Process..., SaaS, Software Project..., IT Strategy

Education
University of Vienna   1996 — 2000
Mag, Business Informatics

Donau-Universität Krems
MBA, Banking and Finance

The University of British Columbia
MSc, Finance

Stephen Ashworth Stephen Ashworth Phoenix, Arizona Area Details
Stephen Ashworth's SER Solutions Experience 1998 - 2001
Job at Ashworth Consulting, LLC
Industry Computer & Network Security
Experience
Ashworth Consulting, LLC   January 2009 - Present
Network Infrastructure Corporation  May 2007 - December 2008
Resolute  2005 - 2007
Ashworth Consulting, LLC   2003 - 2006
Ellucre   2003 - 2004
Telecom Resources International   2002 - 2003
BVA  2001 - 2002
SER Solutions   1998 - 2001
Shoppers Express / OnCart   1995 - 1998

Skills
Virtualization, Data Center, VMware, Managed Services, VoIP, Network Security, LAN-WAN, Wireless Networking, Active Directory, Cloud Computing, Security, Microsoft Technologies, Troubleshooting, WAN, Cisco Technologies, Firewalls, Unified Communications, Disaster Recovery, Network Architecture, Professional Services, Integration, Storage, Microsoft Exchange, System Deployment

Education
Arizona State University   1992 — 1995

The University of Texas at Austin   1991 — 1993

John Brian Bas John Brian Bas Greater Detroit Area Details
John Brian Bas's SER Solutions Experience January 1999 - March 2004
Job Manager, Quality Assurance at Jack Henry & Associates
Industry Computer Software
Experience
Jack Henry & Associates  June 2011 - Present
Jack Henry & Associates  July 2005 - June 2011
New World Systems  March 2004 - July 2005
SER Solutions   January 1999 - March 2004

Skills
Quality Assurance, Windows, SQL, SQL Server, Testing, HTML, Problem Solving, Process Improvement, Windows Server, SharePoint, Databases, Web Services, SDLC, Agile Methodologies, C#, Enterprise Content..., Document Management, IIS, Document Imaging, Microsoft SQL Server, Servers, Visio, Requirements Analysis, Software Documentation, Software Development

Education
Lawrence Technological University   2012 — 2014
Master of Business Administration (MBA), Management Information Systems, General

Lawrence Technological University   2007 — 2010
MS, Information Systems

Central Michigan University   2003 — 2007
BS, Information Technology

Todd Bejian Todd Bejian Washington D.C. Metro Area Details
Todd Bejian's SER Solutions Experience July 2003 - September 2008
Job Corporate Counsel IBA Molecular North America pharma and tech background
Industry Pharmaceuticals
Experience
IBA Molecular North America, Inc. and (IBA USA Group)   October 2008 - Present
SER Solutions   July 2003 - September 2008
Micro Focus  2000 - 2003
PictureVision, Inc. (A KODAK Subsidiary)   July 1998 - September 2000

Skills
Litigation, Channel, Intellectual Property, Licensing, Mergers, Due Diligence, Corporate Law, Commercial Real Estate, Start-ups, Strategic Partnerships, Mergers & Acquisitions, Strategy, Management, Executive Management, Training, Corporate Governance, Joint Ventures, Employment Law, Legal Writing, Privacy Law, Risk Management, Contract Management, Contract Negotiation, Patents, Business Strategy, Dispute Resolution, Negotiation, Venture Capital, Trade Secrets, Finance, Leadership

Education
Wake Forest University School of Business   1995 — 1997
MBA, Business

University of Tulsa College of Law   1992 — 1995
JD, LAW

University of North Carolina at Chapel Hill   1984 — 1988
BA-Ed, Secondary Social Studies

Terri Pick, CSM, GWCPM Terri Pick, CSM, GWCPM Washington D.C. Metro Area Details
Terri Pick, CSM, GWCPM's SER Solutions Experience May 1998 - June 2002
Job Geographer, Project Management at US Census Bureau
Industry Government Administration
Experience
US Census Bureau  July 2006 - Present
LTS Corporation  December 2002 - June 2006
SER Solutions   May 1998 - June 2002
Federal Data Corporation (FDCT)   March 1996 - May 1998
Computer Experts, Inc.   April 1995 - January 1996
Yale University Press  June 1994 - August 1994
Arizona State University  August 1992 - May 1994
National Archives  June 1990 - August 1992
University of Maryland Baltimore County  September 1989 - May 1992
U.S. Army   June 1985 - July 1985

Skills
Visio, Process Scheduler, Microsoft Word, Program Management, Government, Proposal Writing, Project Management, Business Development, PowerPoint, Analysis, Process Improvement, Training, Program Development, Project Planning, Management, Databases, Business Process..., Microsoft Office, Business Analysis, Strategic Planning, Strategy, Editing, Access, Policy

Education
Scrum Alliance   2011 — 2011
CSM, Certified Scrum Master

The George Washington University   2009 — 2009
Master's Certificate, Project Management (GWCPM)

Montgomery College   2003 — 2005
Certificates, GIS & Geographic Education

Montgomery College   2003 — 2005
Associate Degree, Applied Geography

Arizona State University   1992 — 1994
Certificate, Scholarly Publishing and Editing

University of Maryland Baltimore County   1988 — 1993
Master's Degree, History

University of Maryland Baltimore County   1984 — 1988
Bachelor's Degree, History

Michael Barbagallo Michael Barbagallo Bluemont, Virginia Details
Michael Barbagallo's SER Solutions Experience January 1996 - November 1998
Job NonProfit Member Engagement | Customer Service and Call Center Consultant | Education Consultant
Industry Nonprofit Organization Management
Experience
National Council of Teachers of Mathematics  March 2012 - Present
Shenandoah Analytics   October 2009 - Present
Current Analysis  October 2007 - September 2009
Fannie Mae  November 2004 - March 2007
Zavata (Now Apollo Health Street)   August 2001 - August 2004
SER Solutions (now part of Siemens Enterprise Communications)   November 1998 - May 2001
SER Solutions   January 1996 - November 1998
EIS  1989 - 1991
C3, INC   1986 - 1989

Skills
Leadership Communication, Communication Analysis, Work Instructions, Educational Consulting, Parent Involvement, Parent Communication, Market Research, Customer Engagement, Community Engagement, Communication Skills, Call Center, Call Center Development, Contact Center..., Contact Center..., Expectations Management, Manage client..., Exceeding Customer..., Leadership, Data Analysis, Association Memberships, Membership Relations, Call Centers, Process Improvement, Customer Satisfaction, Telecommunications, Contact Centers, Team Leadership, Analytics, CTI, Project Management, IVR

Education
Strome College of Business   2003 — 2006
Masters, Business Adminstration

West Virginia University   1980 — 1985
BS, Secondary Mathematics Education

Phil Miner Phil Miner Greater Boston Area Details
Phil Miner's SER Solutions Experience 2005 - 2008
Job Sales Director at Calabrio Inc.
Industry Computer Software
Experience
Convergys Corporation  March 2010 - December 2012
Convergys Corporation  March 2010 - December 2012
InVision  2008 - February 2011
SER Solutions   2005 - 2008
Saflink Corporation  2003 - 2005
EON Communications  2001 - 2003
Tundo Corporation   2000 - 2001
Aspect Communications (fka Melita International_   July 1990 - January 2000

Skills
Direct Sales, Sales Management, Telecommunications, Workforce Management, Solution Selling, SaaS, Enterprise Software, Professional Services, Salesforce.com, IVR, Channel, Cloud Computing, Lead Generation, Unified Communications, Account Management, New Business Development, Product Management, Strategic Partnerships, Contact Centers, Sales Operations, Selling, Management, Call Center, Vendor Management, Customer Experience, Managed Services, CRM

Education
Northeastern University
Bachelor of Science (BS)

Thomas MAURER, MBA Thomas MAURER, MBA Austria area Details
Thomas MAURER, MBA's SER Solutions Experience 2003 - December 2010
Job CEO bei MM Solution, New Media & Digital Signage / Digi Award Winner 2015
Industry Management Consulting
Experience
MM Solution   August 2012 - Present
BIT Management GmbH   2010 - Present
pm3 Consulting   September 2011 - August 2013
pm3   2010 - August 2011
pm3   January 2006 - July 2011
SER Solutions   2003 - December 2010
SER Solutions   2002 - December 2010

Skills
Advertising, Project Management, Social Media, Management Consulting, New Media, Strategy, Business Strategy, Start-ups, Marketing Strategy, Product Management, Business Development, Online Marketing, E-commerce, New Business Development, Social Media Marketing, Entrepreneurship, Strategic Planning, Marketing Communications, Management, Marketing

Education
Karl-Franzens-Universität Graz   2008 — 2010
MBA, International Management

International Project Management Association   2002 — 2004
sPM, Int. Projectmanagement

WiFi / UNI Graz   1999 — 2002
Dipl.Fw., Angewandte Informatik

Dan Knotts Dan Knotts Greater Detroit Area Details
Dan Knotts's SER Solutions Experience January 2000 - December 2004
Job Technical Product Sales Support at Jack Henry & Associates
Industry Computer Software
Experience
Jack Henry & Associates  December 2004 - Present
SER Solutions   January 2000 - December 2004
Macrosoft  August 1997 - January 2000

Skills
Document Imaging, Enterprise Content..., Document Management, Pre-sales, Kofax, Disaster Recovery, Professional Services, Enterprise Software, Solution Selling, Sales Management, SharePoint, Hardware

Education
Eastern Michigan University   1989 — 1994
BBA

Durga Revankar Durga Revankar Greater New York City Area Details
Durga Revankar's SER Solutions Experience October 1998 - July 1999
Job Director of Technology at BET (a subsidiary of Viacom Inc.)
Industry Broadcast Media
Experience
BET Networks (a subsidiary of Viacom Inc.)   March 2010 - Present
Catalytic Software Inc.   March 2003 - February 2013
Hudson/TMP Worldwide (a spinoff from Monster.com)   July 1999 - January 2003
SER Solutions   October 1998 - July 1999

Skills
Software Development, Mobile Applications, Agile Methodologies, Agile Project Management, Software Project..., SDLC, Web Development, Microsoft SQL Server, C#, Scrum, Enterprise Architecture, Web Services, VB.NET, MySQL, Architecture, Vendor Management, Pre-sales, XML, SharePoint, WCF, Business Intelligence, Web Applications, Digital Media, Adobe CQ5, PHP, Java, Start-ups, Solution Architecture, Mobile Devices, SOA, JavaScript, Oracle, Linux, Architectures, Program Management

Education
Mangalore University
Bachelor of Engineering

Columbia University - Columbia Business School

Gregory Goeppel Gregory Goeppel Bethel, Connecticut Details
Gregory Goeppel's SER Solutions Experience 2000 - 2009
Job Web Developer at SS&C Technologies
Industry Computer Software
Experience
SS&C Technologies  September 2009 - Present
Siemens Enterprise Communications  August 2000 - July 2009
SER Solutions   2000 - 2009
Forex Clearing Corp.   August 1995 - August 2000
TCI Engineering Services   September 1990 - May 1995

Skills
WinForms, Microsoft SQL Server, ADO.NET, SQL, C#, Software Development, WPF, Design Patterns, GUI, .NET, XML, Visual Studio

Education
Norwalk Community College   1991 — 1993
Data Processing

University of Connecticut   1989 — 1989
Business

Purchase College, SUNY   1988 — 1989
Business

Jo Lovell Jo Lovell Providence, Rhode Island Area Details
Jo Lovell's SER Solutions Experience February 1991 - March 2006
Job Human Resources Professional
Industry Human Resources
Experience
Rhode Island  October 2006 - Present
SER Solutions   February 1991 - March 2006
EIS International  1991 - 2006
EIS  1991 - 2006
SER  1991 - 2006

Skills
Call Center, Team Building, Training, Payroll, Performance Management, Strategic Planning, Call Centers, Talent Acquisition, Employee Benefits, Employee Relations, Employee Engagement, Talent Management, CRM, Recruiting, Contract Negotiation, Troubleshooting, Vendor Management, Coaching, Leadership, Human Resources

Education
Hastings College   1960 — 1964
B.A., Math, Music

Lynda Jewell (Benjamin) Lynda Jewell (Benjamin) Washington D.C. Metro Area Details
Lynda Jewell (Benjamin)'s SER Solutions Experience June 2000 - August 2001
Job Director, Marketing, Product at Octant Software
Industry Information Technology and Services
Experience
Octant Software   November 2006 - February 2010
i3solutions  November 2006 - February 2010
Curam   January 2005 - November 2006
Clareos  December 2003 - January 2005
Mercator Software  January 2002 - October 2003
SER Solutions   June 2000 - August 2001
CMGI (Solutions)   August 1999 - May 2000
eSpire Communications  August 1998 - August 1999
Verizon (Bell Atlantic)   November 1989 - August 1998

Education
Onondaga Community College   1982 — 1984
AAS, Business Data Processing

Curtis Wood Curtis Wood Phoenix, Arizona Details
Curtis Wood's SER Solutions Experience 2000 - 2001
Job Account Executive at ADP/MasterTax, LLC
Industry Information Technology and Services
Experience
ADP/MasterTax, LLC   June 2013 - Present
ADP/MasterTax, LLC   July 2011 - June 2013
Desert Schools Federal Credit Union  March 2006 - July 2011
TransForce  June 2004 - August 2005
Dewberry  2001 - 2004
SER Solutions   2000 - 2001
Kastle Systems  1999 - 2000
Paychex  1996 - 1999
US Navy  1989 - 1994

Skills
Payroll, Time & Attendance, HRIS, Great Plains Software, JD Edwards, Software Implementation, MasterTax, ADP ReportSmith, ADP Payroll, Windows, Microsoft Office, Benefits Administration, Employee Benefits, SharePoint, Integration, Human Resources, Software Documentation, Payroll Taxes, Invoicing, General Ledger, Analysis, Tax, Account Reconciliation, Accounting, Management

Education
University of Phoenix   2012 — 2014
Bachelor of Science (B.S.), Information Technology, 3.94 GPA

Strayer University   2004 — 2004

Northern Virginia Community College   1997 — 2001

Southwestern College   1994 — 1996

Harald Haghofer Harald Haghofer Austria area Details
Harald Haghofer's SER Solutions Experience January 2003 - July 2012
Job Chief Services Officer at celum gmbh
Industry Computer Software
Experience
celum GmbH  August 2012 - Present
SER Solutions   January 2003 - July 2012
Systema   January 2002 - December 2002
Unisys  January 1999 - December 2001
Axioma GmbH   1994 - 1998

Skills
Senior Project Manager, Team Leadership, Consulting & Presales, Enterprise Content..., Document Management, Software Project..., Cloud Computing, Program Management, Integration, Enterprise Software, Knowledge Management, SaaS, Business Process..., Solution Selling, Managed Services, Business Analysis, Change Management, Project Management, Software Development, Business Process Design, Enterprise Architecture, Management Consulting, Product Management, DAM, Digital Asset Management, Consulting, CRM, Projektmanagement

Education
Mälardarlens Högskola   1996 — 1997
MSc, Marketing

Johannes Kepler Universität Linz   1992 — 1997
Mag, Wirtschaftsinformatik

Scott Shumaker Scott Shumaker Washington, District Of Columbia Details
Scott Shumaker's SER Solutions Experience 1999 - 2002
Job Graphic Designer at Bloomberg BNA
Industry Graphic Design
Experience
Bloomberg BNA  February 2015 - Present
Round House Theatre  August 2004 - April 2015
Precision Design LLC   March 2004 - April 2015
The Studio Theatre  February 2003 - March 2004
Metro Weekly Magazine   March 2002 - January 2003
SER Solutions   1999 - 2002
Docucorp International  May 1997 - January 1999
Apple  March 1995 - January 1996
ICMA  August 1994 - March 1995

Skills
Advertising, SEO, Web Design, Logo Design, Marketing, Program Management, WordPress, PSD to Wordpress, InDesign, Newsletters, CSS, Marketing Strategy, Social Media, Nonprofits, Editing

Education
Cornell University   1990 — 1994
B.A., Arts & Sciences - Science & Technology Studies

Anthony Defibaugh Anthony Defibaugh Washington D.C. Metro Area Details
Anthony Defibaugh's SER Solutions Experience April 2003 - December 2003
Job Senior Storage Analyst at USPTO (via AEEC)
Industry Information Technology and Services
Experience
USPTO (via AEEC)   February 2015 - Present
Aol  February 2005 - January 2015
AOL  December 2003 - February 2005
SER Solutions   April 2003 - December 2003
BAE Systems  February 2002 - April 2003
Picture Vision   August 2000 - April 2002

Skills
Disaster Recovery, System Administration, Troubleshooting, Storage, SAN, NAS, Virtual Wisdom, Servers, NetBackup, Red Hat Linux, NetBackup Operations..., Unix, Networking, TCP/IP, Technical Support, Linux, Solaris, Apache, HTML, VMware, DNS, Hardware, Integration, EMC Networker, Backup & Recovery..., Data Center, Data Protection Advisor, Data Domain

Education
Redhat Education   2006 — 2006
Redhat Enterprise Linux for Systems Adminstrators

Northern Virginia Community College   2002 — 2004
Computer Science

Bruce Bradley Bruce Bradley South Bend, Indiana Area Details
Bruce Bradley's SER Solutions Experience 1999 - 2006
Job Manager, Product Development at Electronic Commerce, Inc.
Industry Information Technology and Services
Experience
Electronic Commerce, Inc.   January 2015 - Present
Electronic Commerce, Inc.   January 2014 - January 2015
Electronic Commerce, Inc.   July 2010 - January 2014
Pinnacle  March 2006 - May 2010
SER Solutions   1999 - 2006

Skills
C#, ASP.NET, SQL Server, ASP, Visual Basic, Web Development, Programming, HTML, JavaScript, Microsoft SQL Server, .NET, Visual Studio, Object Oriented Design, SharePoint, CSS, SQL, OOP, AJAX, Software Design, Databases, Software Development, Web Applications, Windows, Software Engineering, Database Design, XML, VB.NET, Integration, Requirements Analysis, Software Project...

Education
Weston Jesuit School of Theology   1994 — 1996

University of Notre Dame   1989 — 1993
Bachelor of Arts, Psychology/Computer Applications

Denise Quintard Denise Quintard Greater New York City Area Details
Denise Quintard's SER Solutions Experience 2004 - 2006
Job Program Management | Process Improvement | Project Management | Marketing Communications | Multilingual
Industry Wireless
Experience
Sprint  2012 - Present
Sprint  2010 - 2012
Virgin Mobile USA (Acquired by Sprint)   2008 - 2010
Virgin Mobile USA (Acquired by Sprint)   2006 - 2008
SER Solutions   2004 - 2006
Rivers Consulting   2002 - 2003

Skills
Quality Assurance, CRM, Marketing, Testing, Project Management, Telecommunications, Databases, Vendor Management, Cross-functional Team..., Software Documentation, Troubleshooting, Integration, Mobile Devices, Spanish, Business Analysis, Program Management, Strategy, Product Management, Project Execution, Data Management

Education
Marist College   2014 — 2016
Master’s Degree, Information Systems

Villanova University   2012 — 2013
Master Certificate, Applied Project Management

New York Institute of Technology-Old Westbury
Bachelor's Degree, Electrical Engineering

Grant Balint, PMP, CSM Grant Balint, PMP, CSM Leesburg, Virginia Details
Grant Balint, PMP, CSM's SER Solutions Experience February 2002 - September 2004
Job Program Manager at BAE Systems Information Technology
Industry Defense & Space
Experience
BAE Systems Information Technology  May 2006 - Present
Computer Aid, Inc.   September 2004 - April 2006
SER Solutions   February 2002 - September 2004
Apptix  1999 - November 2001

Skills
Government Contracting, Program Management, DoD, Security Clearance, Systems Engineering, Information Assurance, Integration, National Security, Requirements Analysis, Security, PMP, Leadership, Defense, ITIL v3 Foundations..., Certified Scrum Master..., CQIA, Earned Value Management, Intelligence Analysis, Government, Management, Project Management, Proposal Writing, Process Improvement, Analysis, Military

Education
George Mason University   1993 — 1995
Master of Arts (M.A.), International Relations and Affairs

Frostburg State University   1989 — 1993
Bachelor's degree, Political Science and Government

David Katcham David Katcham Raleigh, North Carolina Details
David Katcham's SER Solutions Experience August 2007 - January 2008
Job Senior System Administrator at Anite
Industry Information Technology and Services
Experience
Xceed Technologies  March 2012 - June 2015
The VM Shop LLC   August 2009 - December 2011
Assyst  March 2008 - May 2009
SER Solutions   August 2007 - January 2008
Apptix  December 2006 - August 2007

Skills
Cloud Computing, Telecommunications, SaaS, XML, TCP/IP, VoIP, SQL, Technical Support, Troubleshooting, VMware, Microsoft SQL Server, Servers, Linux, Virtualization, DNS, Windows Server, Integration, Active Directory

Education
ECPI College of Technology   2005 — 2007
IT, Network Security

nvcc   2003 — 2004

Bryce Harding Bryce Harding Vienna, Virginia Details
Bryce Harding's SER Solutions Experience June 2005 - October 2005
Job Sr. Consultant / Enterprise Architect
Industry Information Technology and Services
Experience
Attain  March 2010 - Present
BCSSI  November 2009 - February 2010
DRS Technologies, Inc.   May 2007 - September 2009
NetStar-1  October 2005 - May 2007
SER Solutions   June 2005 - October 2005
True North Solutions  February 2005 - June 2005
Actix  March 2003 - January 2005
SER Solutions   September 2000 - March 2003
Network Solutions  August 1999 - September 2000

Skills
Active Directory, Microsoft Exchange, Disaster Recovery, Windows Server, Data Center, Information Technology, Security, ITIL, Integration, Cloud Computing, IT Strategy, SharePoint, Office 365, VMware vSphere, Hyper-V, System Center, Microsoft Project, Visio, Barracuda Spam Firewall, Ironport, Lean Six Sigma, PMP

Education
Northern Virginia Community College
Business Administration Associate in Science

Global Knowledge
SharePoint

Knowlogy
Microsoft Certified Systems Engineer (MCSE) Track and Cisco Systems (CCNA)

Computer Learning Centers (CLC)
IT Support / Network Administration

Elita Johnson Elita Johnson Washington D.C. Metro Area Details
Elita Johnson's SER Solutions Experience February 2003 - May 2005
Job Executive Assistant at SMS/800, Inc.
Industry Telecommunications
Experience
SMS/800, Inc.   March 2015 - Present
Contact Solutions Inc.  October 2007 - August 2014
DigitalGlobe  May 2006 - October 2007
ModSpace  May 2005 - April 2006
SER Solutions   February 2003 - May 2005

Skills
Office Management, Executive Support, Accounting, Financial Reporting, Microsoft Excel, Customer Service, Visio, Microsoft Office, PowerPoint, Outlook, Accounts Payable, Microsoft Word, Salesforce.com, Event Planning, Meeting Planning, Human Resources, Program Management, Team Leadership, Vendor Management, Time Management, Administrative..., Management, Administrative...

Education
Strayer University (VA)   2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.6

Northern Virginia Community College   2010 — 2010
Meeting and Event Planning Certificate, Event Planning

American Management Association   2008 — 2009
Administrative Professionals Certificate, Business Administration and Management, General

Janice Lavelle Janice Lavelle Greater Detroit Area Details
Janice Lavelle's SER Solutions Experience August 1999 - December 2004
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Orlans  March 2011 - Present
Clearview Software  May 2008 - May 2009
ProfitStars  December 2004 - May 2008
SER Solutions   August 1999 - December 2004
EDS Group  March 1997 - August 1999

Skills
Product Management, Software Development..., Solutions Architect, Software Design, Software Project..., Experienced Business..., Preparation of Business..., Requirements Gathering, Requirements Analysis, User Experience Design, SharePoint, SharePoint Designer, System Life Cycle, Use Case Diagrams, Software Documentation, Enterprise Content..., Product Design, Test Cases, Test Management, Website Development, Agile Methodolgy, Written & Oral..., Communication Skills, Microsoft Project, Microsoft Visual Studio, Microsoft Office, HTML, JavaScript, CGI/Perl, CSS, Microsoft CRM, Case Managment, MS Team Foundation, Change Management, Creative Problem Solving

Education
Wayne State University
Bachelor of Science (B.S.), Business Administration and Management, General

Oakland Community College
Associate's degree, Business Administration and Management, General

Justin Parvey Justin Parvey Washington D.C. Metro Area Details
Justin Parvey's SER Solutions Experience September 2000 - November 2001
Job Senior Windows System Administrator at National Student Clearinghouse
Industry Telecommunications
Experience
National Student Clearinghouse  January 2015 - Present
TEOCO  April 2006 - November 2014
Justice Federal Credit Union  April 2002 - February 2006
SER Solutions   September 2000 - November 2001

Skills
Servers, TCP/IP, XP, VoIP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, iSCSI, DFS, Microsoft Exchange..., Citrix Certified..., Terminal Services, Hyper-V, Windows 7, Windows XP Pro, Citrix, Windows Server, 2008 R2, Virtualization, VMware, Network Security, Data Center, Networking, Firewalls, LAN-WAN, Windows XP, Microsoft Exchange, Integration, Security, Technical Support

Education
George Mason University   1995 — 2000
DMIS, IT

Gregory Runyon Gregory Runyon Washington D.C. Metro Area Details
Gregory Runyon's SER Solutions Experience January 1995 - November 2001
Job Client Support Engineer at Blackboard
Industry E-Learning
Experience
Blackboard  March 2010 - Present
Unemployed and Looking for Work  January 2010 - March 2010
HOPS   June 2008 - January 2010
NWDirectMarketing   October 2007 - March 2008
CDG  March 2006 - October 2007
NCO/RMH   November 2002 - December 2005
RMH Teleservices Bryn Mawr, PA   March 2002 - November 2002
SER Solutions   January 1995 - November 2001

Skills
Troubleshooting, Solaris, Customer Service, Call Center, SQL, SQL Server, Linux, HTML, Java, Cisco, JavaScript, Operating Systems, TCP/IP, Windows, Unix, Customer Relations, Servers, Telecommunications, Active Directory, Computer Hardware, VoIP, Testing, Software Installation, Hardware, Call Centers, Networking, System Administration, Technical Support, VMware, Windows Server, Software Documentation, LAN-WAN, Integration, Windows XP, Red Hat Linux

Education
Strayer University   1991 — 1994
B.S., Computer Information Systems

Yonnie Nania Yonnie Nania Washington D.C. Metro Area Details
Yonnie Nania's SER Solutions Experience July 2001 - September 2003
Job Sales Executive at Acxiom Government Services
Industry Information Technology and Services
Experience
Acxiom Government Services   February 2010 - Present
i2 inc  September 2003 - February 2010
i2 Inc., a ChoicePoint Company   September 2003 - February 2010
SER Solutions   July 2001 - September 2003
Clarify  1999 - 2001
Ingres  1987 - 1989

Skills
SaaS, Enterprise Software, Business Development, Business Intelligence, Competitive Analysis, Government, Leadership, New Business Development, Sales, Sales Operations, Salesforce.com, Solution Selling, Security, Marketing, Management, Professional Services, Sales Management, Team Leadership, Executive Management, Cloud Computing, DoD, Strategic Partnerships

Education
Fairfax County Criminal Justice Academy   2003 — 2006
Crime Analysis and Law Enforcement

New York University   1972 — 1974
Psych/commun

New York Institute of Technology   1970 — 1972
Certificate, Computer Science

Kingsborough Community College

Craig Harries Craig Harries Greater Los Angeles Area Details
Craig Harries's SER Solutions Experience October 1993 - November 2000
Job President at PopALock of West Los Angeles
Industry Consumer Services
Experience
Pop-A-Lock of West LA   October 2012 - Present
Crossroads Systems Inc  August 2006 - April 2012
Tape Laboratories, Inc.   November 2003 - July 2006
Imperial Trechnology Inc.   November 2000 - August 2003
SER Solutions   October 1993 - November 2000
Unisys  1990 - October 1993

Skills
Product Marketing, Product Management, OEM Management, Market Research, Marketing Communications, New Product Development, Business Development, Strategic & Business..., Product Lifecycle..., Channel & Business..., Product Branding, Value Proposition &..., Product Forecasting, Strategic Alliances, Account Management, Operations Management, Third Party Vendor..., Demand Generation, P&L Responsibility, IT Solutions, Software Project..., Sales Management, Storage Solutions, Backup and Restore

Education
California Polytechnic State University-San Luis Obispo
BS, Industrial Engineering

University of California, Irvine
MBA, Strategic Planing

David Fulcher, MBA, PMP David Fulcher, MBA, PMP Washington D.C. Metro Area Details
David Fulcher, MBA, PMP's SER Solutions Experience 2003 - 2005
Job Software Developer with Smartronix
Industry Information Services
Experience
Smartronix  April 2015 - Present
idoxSolutions   November 2013 - April 2015
General Dynamics Information Technology  July 2012 - October 2013
PTG  April 2008 - June 2012
TEKsystems  2008 - 2009
Quadel Consulting Corporation  2008 - 2009
Quadel Consulting Corporation  2007 - 2008
Quadel Consulting Corporation  2004 - 2007
Bravera, Inc.   2004 - 2005
SER Solutions   2003 - 2005

Skills
Certified Project..., .NET, Document Management, SharePoint, Requirements Analysis, C#, Visual Studio, SDLC, Software Development, Business Analysis, Databases, SQL, XML, Microsoft SQL Server, Software Project..., Program Management, MS Project, PMP, Application Development, Web Development, Government, TFS, Documentation, Workflow Analysis, SQL Server, ASP.NET, HTML, JavaScript, Windows, Integration, Process Improvement, Database Administration, Web Services, UML, Programming, AJAX, Software Documentation, ASP, VB.NET, Visio, IIS, Crystal Reports, Web Applications, SOA, Agile Methodologies, Requirements Gathering, Windows Server, Enterprise Architecture, Agile Project Management, Quality Assurance

Education
University of Maryland University College   2005 — 2007
Graduate Degree, Strategic Finance and Accounting

George Mason University   1998 — 2000
MBA, MIS, Marketing

University of Maryland College Park   1989 — 1993
BS, Computer Science, Minor in English

Scott Wielar Scott Wielar Richmond, Virginia Area Details
Scott Wielar's SER Solutions Experience August 2006 - January 2009
Job
Industry Venture Capital & Private Equity
Experience
Nexgrid   August 2014 - Present
Veros Advisors   November 2013 - August 2014
Altisource Portfolio Solutions SA  June 2011 - October 2013
Veros Advisors   January 2009 - June 2011
SER Solutions   August 2006 - January 2009
Capital One  May 2001 - August 2006
Bain & Co  June 1998 - April 2001
Eaton Corporation  1997 - 1997
ARTHUR ANDERSEN & CO, BUSINESS CONSULTING,   1994 - 1996
Deloitte & Touche  1993 - 1994

Skills
Strategic Planning, Start-ups, Go-to-market Strategy, Joint Ventures, Cross-functional Team..., Acquisitions, Business Strategy, Marketing Strategy, Change Management, Business Alliances, Management, Program Management, Business Process..., Strategy, SaaS, Product Development, Business Development, Sales & Marketing..., Leadership, Team Building, Mergers & Acquisitions, Management Consulting, Marketing, Consulting

Education
Dartmouth College - The Tuck School of Business at Dartmouth   1996 — 1998
MBA

University of Virginia   1989 — 1993
BS, Commerce

Janine Scott Janine Scott Washington D.C. Metro Area Details
Janine Scott's SER Solutions Experience 2000 - 2005
Job Software Engineer
Industry Computer & Network Security
Experience
Verisign  August 2007 - Present
SER Solutions   2000 - 2005
Hewlett-Packard  1979 - 1989

Education
Ferris State University   1997 — 1999
MS, Instructional Technology MagnaCumLaude - with highest honors

University of Michigan   1973 — 1979
BS, Electrical & Comp Engineering & Biology

Saginaw Valley State University (teaching degree) Salinas/Torrance/Southfield HighSchools
M.S., Computer Engineering, Botany, Physics, Math

Miguel Quijano Miguel Quijano Washington D.C. Metro Area Details
Miguel Quijano's SER Solutions Experience May 1998 - October 2005
Job QA Lead at CEI (ceiamerica.com)
Industry Computer Software
Experience
CEI (ceiamerica.com)   February 2014 - Present
Ashburn Volunteer Fire and Rescue   January 2012 - Present
Blackboard Inc  October 2005 - December 2013
SER Solutions   May 1998 - October 2005
Online Resources  September 1997 - May 1998
DynSolution (formerly DMDI)   1994 - September 1997
ATPCO  1992 - 1994

Skills
Agile Methodologies, SQL, Software Quality..., Quality Assurance, Testing, CMMI, Test Cases, Software Documentation, Defect Tracking, Project Management, Requirements Analysis, Regression Testing, Quality Center, Test Planning, Manual Testing, Analysis

Education
Embry-Riddle Aeronautical University   1985 — 1989
Bachelor of Science, Aviation Business Administration

Don Stevens Don Stevens Greater Omaha Area Details
Don Stevens's SER Solutions Experience 1995 - October 2008
Job
Industry Telecommunications
Experience
Unify  October 2013 - Present
Siemens Enterprise Communications  October 2008 - October 2013
SER  June 1995 - October 2008
SER Solutions   1995 - October 2008
Portal Connect   1995 - 2008
EIS International  1995 - 2007
Neodata  1992 - 1995

Skills
VoIP, Telephony, Unified Communications, Telecommunications, Integration, TCP/IP, Data Center, Call Center, WAN, Managed Services, Avaya, Call Centers, Cloud Computing, Enterprise Software, SIP, IVR, Troubleshooting, Cisco Technologies, Contact Centers, Switches, System Deployment, Wireless, ITIL, Hardware, Networking, Technical Support, Vendor Management, Routers, Professional Services, Disaster Recovery, Network Design, Ethernet, Software Development, ACD, CTI, Pre-sales, Servers, Network Security, Virtualization, Unix, VMware, Project Management, Product Management, Telecom Mediation, Contract Negotiation, Remote User Support

Education
University of Phoenix   2005 — 2008
BSIT

Western International University   2005 — 2007
Associates Business Arts

University of Nebraska at Omaha   1992 — 1994
undeclared

Gregg Weiskerger Gregg Weiskerger Greater Boston Area Details
Gregg Weiskerger's SER Solutions Experience 2007 - 2009
Job Services / Business Operations Professional
Industry Computer Software
Experience
Siemens Enterprise Communications  2009 - 2010
SER Solutions   2007 - 2009
Aspect Software  1999 - 2007
Nortel  1997 - 1999
Nortel  1993 - 1997

Education
Northeastern University
Business Management

Villanova University
Six Sigma

Wentworth Institute of Technology
Communications

Douglas Rapport Douglas Rapport Washington D.C. Metro Area Details
Douglas Rapport's SER Solutions Experience September 2006 - May 2007
Job Realtor at Keller Williams Realty Dulles
Industry Telecommunications
Experience
Weichert Realtors  November 2012 - Present
Avaya  July 2007 - May 2012
SER Solutions   September 2006 - May 2007
Independent Consulting  January 2006 - August 2006
Aspect Communications  October 2004 - October 2005
Genesys Telecommunications  May 2000 - October 2004
AT&T  April 1993 - May 2000
Sprint Communications  May 1989 - May 1993

Skills
Business Development, Account Management, Sales, Contact Centers, SaaS, Business Alliances, IVR, Call Center, Solution Selling, Channel, Unified Communications, Enterprise Software, Strategic Partnerships, Professional Services, CTI, Call Centers, Channel Partners, Leadership, Management

Education
Georgetown University - The McDonough School of Business   1987 — 1989
Master of Business Administration (M.B.A.)

Carnegie Mellon University   1979 — 1983
BS, Applied History

Matt St. Jean Matt St. Jean Greater New York City Area Details
Matt St. Jean's SER Solutions Experience March 2003 - January 2009
Job Sr. Software Developer at SS&C Technologies
Industry Computer Software
Experience
SS&C Technologies  February 2010 - Present
Freedom Disability  October 2009 - February 2010
Siemens Enterprise Communications  January 2009 - November 2009
SER Solutions   March 2003 - January 2009
Vortecs, Inc.   April 1998 - March 2003
Micro General Corporation   August 1997 - April 1998
Aonix, Inc.   November 1996 - July 1997
EIS International, Inc.   May 1992 - October 1996

Skills
C#, C++, ADO.NET, T-SQL, SCM, CTI, .NET, Software Configuration..., WCF, Microsoft SQL Server, Web Services, Software Development, ASP.NET MVC, WinForms, Distributed Systems, Web Applications, Object Oriented Design, Unix

Education
Syracuse University   1987 — 1991
Bachelor of Science (BS), Computer Science

John Ramos John Ramos Washington D.C. Metro Area Details
John Ramos's SER Solutions Experience July 2003 - August 2007
Job Inside Sales Manager at Boxwood Technology
Industry Management Consulting
Experience
Boxwood Technology  October 2007 - Present
SER Solutions   July 2003 - August 2007
TelSolve! LLC   February 2002 - December 2006
Nemmcorp   November 2000 - January 2002

Skills
Sales Operations, Sales, Time Management, Salesforce.com, Teamwork, Solution Selling, Account Management, New Business Development, Sales Process, SaaS, Lead Generation, Strategic Partnerships, Business Development, Direct Sales, CRM, Strategic Planning, Sales Management, Cold Calling, Selling, Program Management

Education
George Mason University   1986 — 1992
Bachelor of Business Administration (BBA), Economics

Paula Saranac Paula Saranac Washington D.C. Metro Area Details
Paula Saranac's SER Solutions Experience 1999 - 2000
Job Director of Operations at National Board for Professional Teaching Standards
Industry Information Technology and Services
Experience
National Board for Professional Teaching Standards  August 2010 - Present
Arlington Public Schools  2009 - 2010
Doorways for Women and Families  2005 - 2009
Independent  2000 - 2005
SER Solutions   1999 - 2000
SER Solutions   1997 - 2000
SER Solutions   1995 - 1997
SER Solutions   1992 - 1995
SER Solutions   1990 - 1992

Skills
Strategic Planning, Product Management, Program Management, Team Leadership, Training, SW Dev Management, Staff Development, Mac OS X, Microsoft Office, Digital Media, Technology Needs..., Federal Grants..., Management Consulting, Program Development, Technical Documentation, Educational Technology, Requirements Analysis, Market Research, ITIL Implementation, Process Improvement, Object Oriented Design, Agile Project Management, Technical Staff..., Iso 9000, Software Development, Project Management, Analysis, Strategy, CRM, SDLC, PMP, Testing, Software Project..., Management, Databases, Proposal Writing, Project Planning, Scrum, Agile Methodologies, Nonprofits, Integration, Policy, Budgets, Product Development, Technology Integration, Program Evaluation, Professional Services, ITIL, Consulting, IT Strategy

Education
School for International Training   1988 — 1989
Master's studies, Intercultural Administration

The American University, School For International Service   1982 — 1983
Bachelor of Arts, International Relations

L'Institut de Francais

Tom Hampel Tom Hampel Washington D.C. Metro Area Details
Tom Hampel's SER Solutions Experience November 1996 - October 2005
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
IntePros Consulting  October 2005 - September 2007
SER Solutions   November 1996 - October 2005

Education
Susquehanna University   1978 — 1982

Cecil Maccannon, Jr. Cecil Maccannon, Jr. Washington D.C. Metro Area Details
Cecil Maccannon, Jr.'s SER Solutions Experience June 2000 - November 2001
Job Senior Principal Software Engineer at Whiteboard Federal Technologies
Industry Computer Software
Experience
Whiteboard Federal Technologies  November 2011 - Present
Abraxas Corporation  November 2009 - October 2011
SRA International  September 2005 - November 2009
RABA Technologies (aquired by SRA Intl in 2006)   September 2005 - October 2006
Harris Communications  2003 - 2005
Cubic Defense Applications  February 2002 - May 2003
SER Solutions   June 2000 - November 2001
Bell Labs Lucent Technologies  May 1985 - June 2000

Skills
Agile Methodologies, Enterprise Architecture, Integration, SOA, XML, Software Engineering, Scrum, SDLC, Java, Linux, Java Enterprise Edition, Oracle, Databases, System Architecture, .NET, Perl, Architecture, C++, Microsoft SQL Server, Object Oriented Design, Web Applications, Cloud Computing, Security, Programming, Web Services, Software Development, XSLT, Unix, Eclipse, Tomcat, Software Design, Spring, Architectures, Enterprise Software

Education
Brown University   1986 — 1987
MS, Computer Science

Massachusetts Institute of Technology   1982 — 1986
BS, Computer Engineering

Stuyvesant High School   1979 — 1982
HS, Regents HS Diploma

Joseph Gollamudi Joseph Gollamudi Washington D.C. Metro Area Details
Joseph Gollamudi's SER Solutions Experience 2000 - 2004
Job Manager at Deloitte
Industry Computer Software
Experience
Deloitte  May 2009 - Present
Deloitte  2009 - Present
SER Solutions   2000 - 2004
CMC LTD  1995 - 1997

Education
Andhra University   1991 — 1994

Gene Severn Gene Severn Greater New York City Area Details
Gene Severn's SER Solutions Experience January 2000 - January 2001
Job Electrical/Electronic Manufacturing Professional
Industry Electrical/Electronic Manufacturing
Experience
Siemens  December 2008 - Present
DaVita Dialysis  April 2008 - December 2008
LifeTouch Studios  May 2006 - April 2008
Tweeter Home Entertainment Group  October 2004 - May 2006
IPC Information Systems  January 2002 - July 2004
SER Solutions   January 2000 - January 2001
Executone Healthcare Systems   January 2000 - September 2000
Cendant Corporation  January 1998 - January 1999
Executone Information Systems  January 1985 - January 1998

Education
University of Bridgeport   1971 — 1977
Bachelors Degree; BSEE, Electrical Engineering

Teena Fernandis Teena Fernandis Greater Detroit Area Details
Teena Fernandis's SER Solutions Experience November 2000 - August 2003
Job Solution Architect, PMP®, MCSD.NET
Industry Information Technology and Services
Experience
Central Transport  June 2008 - Present
Chrysler  August 2005 - June 2008
NuSoft Solutions  September 2003 - June 2005
SER Solutions   November 2000 - August 2003
Tata Elxsi  June 1997 - October 2000

Skills
Business Analysis, SDLC, Requirements Analysis, C#

Education
Bangalore University   1992 — 1996
Engineering, Electronics & Communications

Wil Johnson Wil Johnson New York, New York Details
Wil Johnson's SER Solutions Experience January 2008 - August 2008
Job VP of Business Development at Arrosoft Solutions
Industry Information Technology and Services
Experience
ArroSoft   April 2014 - Present
Symantec  August 2008 - April 2014
SER Solutions   January 2008 - August 2008
SER Solutions   September 2006 - December 2007
Carefree Office Solutions, Inc.   May 2004 - September 2006

Skills
Salesforce.com, SaaS, Enterprise Software, Sales Operations, Sales, Solution Selling, Management, Cloud Computing, Business Development, Siebel, Training, Contract Negotiation, State Government, Public Sector, Professional Services, Federal Government, Private Sector, Channel Partners, Strategic Partnerships, Strategy, Data Center, Local Government, Higher Education, Sales Enablement, Partner Management, Start-ups, Pre-sales, Consulting, Virtualization, Networking, Marketing Strategy, Go-to-market Strategy, State of New York, K-12 Education, Business Alliances, Channel Sales, Storage, Complex Sales, Executive Management, Cloud Security, Vendor Management, Sales Management, Data Migration, High Availability, Storage Virtualization, Veritas Storage..., Veritas, Symantec Backup, Hitachi Storage, Hitachi SAN

Education
University of Phoenix   2007 — 2008
BA, Business Management

Northern Virginia Community College   2005 — 2007
AAS, Business Management

Mike Funduc Mike Funduc Greater Detroit Area Details
Mike Funduc's SER Solutions Experience October 1998 - December 2001
Job Owner, Funduc Software Inc.
Industry Computer Software
Experience
HiQube LLC   August 2007 - Present
Funduc Software Inc.   July 1995 - Present
Accurate Technologies  March 2002 - August 2007
SER Solutions   October 1998 - December 2001

Education
Queens College   1985 — 1988

Vince Yotsukura Vince Yotsukura Brookeville, Maryland Details
Vince Yotsukura's SER Solutions Experience January 2001 - January 2002
Job Independent Software Developer
Industry Computer Software
Experience
Self-Employed  July 2011 - Present
Quadel Consulting Corporation  February 2002 - May 2011
SER Solutions   January 2001 - January 2002
DoxSys, Inc.   September 1998 - December 2000

Skills
Microsoft SQL Server, SQL, .NET, Software Development, ASP.NET, XML, C#, iOS Development, Visual Studio, SDLC, VB.NET, Databases, SharePoint, Software Project..., Integration, Requirements Analysis, iPhone, iOS, Program Management

Education
Harvard University   1978 — 1986
Bachelor of Arts (B.A.), East Asian Studies

Jo Cover Jo Cover Greater Detroit Area Details
Jo Cover's SER Solutions Experience December 2000 - November 2001
Job Treasury Management Supervisor at Talmer Bank and Trust
Industry Accounting
Experience
Talmer Bank and Trust  September 2014 - Present
Huntington National Bank  December 2012 - September 2014
WageWorks  December 2004 - March 2012
FlexBen Corporation  January 2002 - December 2004
SER Solutions   December 2000 - November 2001
Michigan National Bank  March 1983 - September 2000

Skills
Commercial Treasury, Commercial Banking, Customer Service, Financial Operations, Consumer Directed..., Training & Development, Business Continuity..., Business Process..., Proven Leadership

Education
Oakland University
BA, Communication Theory

Walter (Wally) Ferguson Walter (Wally) Ferguson Washington D.C. Metro Area Details
Walter (Wally) Ferguson's SER Solutions Experience March 2007 - December 2008
Job Director, Corporate Reporting & Business Intelligence at Datatel
Industry Accounting
Experience
Ellucian  December 2008 - December 2014
SER Solutions   March 2007 - December 2008
JP Morgan Chase Vastera  December 2003 - March 2007
PricewaterhouseCoopers  December 1999 - November 2003
Thomas Havey LLP  June 1997 - November 1999

Skills
Financial Reporting, Auditing, CPA, Analysis, Strategic Financial..., Business Intelligence, Sarbanes-Oxley Act, Accounting, Internal Controls, Financial Analysis, SEC filings, US GAAP

Education
University of Mary Washington   1994 — 1997

University of Mary Washington   1993 — 1997
BS, Business - Accounting

Napoleon Acosta, PMP Napoleon Acosta, PMP Washington D.C. Metro Area Details
Napoleon Acosta, PMP's SER Solutions Experience January 1997 - June 2002
Job Project Manager/Business Analyst at KnowledgeLake
Industry Computer Software
Experience
KnowledgeLake  May 2013 - Present
NASDAQ OMX  February 2013 - May 2013
Datatel  June 2005 - November 2012
Datatel  October 2003 - June 2005
Self Employed  June 2002 - October 2003
SER Solutions   January 1997 - June 2002

Skills
SDLC, Business Intelligence, Business Analysis, SQL, Requirements Analysis, Microsoft SQL Server, Software Project..., Business Process..., Databases, Software Implementation, CRM, Business Process, ERP, Enterprise Architecture, Analysis, Project Planning, Enterprise Software, Software Development, Project Portfolio..., SharePoint, Cloud Computing, Vendor Management, Agile Methodologies, IT Strategy, PMO, IT Management, Process Improvement, Integration, PMP, MS Project, Visio, Program Management, Scrum, SaaS

Education
Virginia Tech
Master of Information Technology (MIT), Information Technology Project Management

University of Maryland University College
Bachelor of Science (B.S.), Computer and Information Science

Terry Downey Terry Downey Portland, Oregon Area Details
Terry Downey's SER Solutions Experience 2001 - 2003
Job Regional Sales Director at John M. Floyd & Associates
Industry Banking
Experience
John M. Floyd & Associates   May 2012 - Present
FTSI  July 2010 - May 2012
Pendum  October 2005 - July 2010
Reed Data   2005 - 2006
SER Solutions   2001 - 2003
Harland and Company   1991 - 2001
CFI Proservices  1991 - 2001
ADP  February 1986 - February 1991

Skills
Account Management, Sales, Solution Selling, Banking, Sales Management, New Business Development, Salesforce.com

Education
George Fox University   1990 — 1994
Bachelor of Arts, Management of Human Resource

John Samaan John Samaan Washington D.C. Metro Area Details
John Samaan's SER Solutions Experience 2005 - 2008
Job TRST Prooject Coordinator at Washington Metropolitan Area Transit Authority (WMATA)
Industry Financial Services
Experience
Washington Metropolitan Area Transit Authority (WMATA)   August 2013 - Present
SER Solutions   2005 - 2008

Skills
Analysis, Customer Service, Investment Properties, Microsoft Office, Negotiation, Leadership, Management, Project Planning, Process Improvement

Education
University of Maryland College Park
Bachelor of Science (B.S.), Mathematics and Computer Science

Joseph Hwang Joseph Hwang Greater New York City Area Details
Joseph Hwang's SER Solutions Experience 2000 - 2008
Job Software engineering
Industry Computer Software
Experience
FactSet Research Systems  May 2013 - Present
Siemens Enterprise Communications  November 1997 - April 2013
SER Solutions   2000 - 2008
EIS International  1997 - 2000
Swiss Bank  1995 - 1997
MSS America   1991 - 1993

Skills
.NET, Testing, Web Development, Java, PHP, C#, HTML 5, JavaScript, CSS3, MySQL, Microsoft SQL Server, Automated Software..., Test Automation, Quality Assurance, Software Development, Agile Methodologies, CSS, Ruby

Education
Polytechnic University   1992 — 1995
Master of Science, Electrical Engineering

State University of New York at Stony Brook   1983 — 1984
Bachelor of Science, Physics

Jim Neaverth Jim Neaverth Washington D.C. Metro Area Details
Jim Neaverth's SER Solutions Experience February 1997 - January 2000
Job Hardware Engineer
Industry Computer Hardware
Experience
Telos Identity Management Solutions, LLC   December 2005 - Present
EDS  February 2004 - December 2005
EDS  April 2002 - January 2004
AAA Networks  August 2000 - February 2001
EqualFooting   February 2000 - July 2000
SER Solutions   February 1997 - January 2000
Boeing Information Services  March 1996 - February 1997
Boeing Information Services  November 1994 - March 1996

Skills
Testing, Integration, Product Management, Security, DoD, Analysis, Hardware, Troubleshooting, Software Documentation, Quality Assurance, Security Clearance, Project Management, Servers, Management, Requirements Analysis, Systems Engineering, Technical Support, Process Improvement, Documentation, PMP, System Deployment

Education
Villanova University   2012 — 2013
Masters Certificate in IS/IT Project Management, Project Management, 4.0

University of Georgia - Terry College of Business   1987 — 1991
BBA, Production and Operations Management

Jenn Clawes Jenn Clawes Washington D.C. Metro Area Details
Jenn Clawes's SER Solutions Experience July 2007 - October 2008
Job SOX Lead/Financial Analyst at Computer Sciences Corporation
Industry Information Technology and Services
Experience
Computer Sciences Corporation  October 2008 - Present
SER Solutions   July 2007 - October 2008
comScore Networks  February 2005 - July 2007
PPC  December 2003 - February 2005
Veritas Software Corporation  August 2000 - August 2003

Skills
Sarbanes-Oxley Act, Team Building, Forecasting, Access, Process Improvement, Financial Analysis, Account Reconciliation, Financial Reporting, Payroll, Internal Controls, Internal Audit, General Ledger, Accounts Payable, Accounts Receivable, ADP Payroll, Microsoft Excel, Microsoft Word, SOX 404, Financial Accounting, Budget, Operating Budgets, Budget Process, Fixed Assets, Fixed Asset Depreciation, Fixed Asset Register, Multi-state Payroll..., Budgets, PeopleSoft, Variance Analysis, SAP, Costpoint, Accounting, Managerial Finance, Financial Modeling, Auditing

Education
Saint Leo University

Janice Dudley Janice Dudley Greater Detroit Area Details
Janice Dudley's SER Solutions Experience 1999 - 2004
Job Training Specialist at Bodman PLC
Industry Law Practice
Experience
Bodman PLC  2008 - Present
SER Solutions   1999 - 2004
EDS  1989 - 1999

Skills
Talent Management, Management, Microsoft Office, Webinars, Employee Training, Training, Public Speaking, Training Delivery, Process Improvement, Coaching, Employee Relations, Leadership Development, Team Building, Human Resources, Performance Management, Program Management, Leadership, Software Documentation, Customer Service, Project Management, Team Leadership

Education
Oakland University   1985 — 1989
BA, Communication

Cedarville University   1984 — 1985

Mona Mostow Mona Mostow Washington D.C. Metro Area Details
Mona Mostow's SER Solutions Experience March 1999 - 2000
Job Owner, Mary Kay Senior Independent Beauty and Advanced Color Consultant
Industry Cosmetics
Experience
Mary Kay Cosmetics  May 2014 - Present
SER Solutions   March 1999 - 2000
SER Solutions   March 1997 - 2000
Concept Studio   May 1996 - February 1997
Restaurant Enterprises/Family Restaurants Inc.   January 1995 - May 1996
Restaurant Enterprises/Family Restaurants   February 1994 - January 1995
Restaurant Enterprises/Family Restaurants   April 1990 - February 1994
Restaurant Enterprises/Family Restaurants   June 1989 - April 1990

Skills
Event Planning, Administrative..., Customer Service, Strategic Planning, Small Business, Administration, Calendars, Cosmetics, Retail Displays, Sales, Makeovers, Skin Care, Makeup Artistry, Skin Care Products, Sensitive Skin, Open Houses, Pamper Parties

Education
Golden West College   1987 — 1991
Business Administration

Nancy Gow Nancy Gow Washington D.C. Metro Area Details
Nancy Gow's SER Solutions Experience October 1989 - October 2001
Job Common Criteria Developer / Evaluator at CygnaCom Solutions
Industry Information Technology and Services
Experience
CygnaCom Solutions  January 2005 - Present
SER Solutions   October 1989 - October 2001
Hadron   January 1985 - December 1988
Los Alamos National Laboratory  May 1979 - June 1984

Education
University of Illinois at Urbana-Champaign
BA, Astronomy

University of New Mexico-Los Alamos Campus
MS, Computer Science

Lorraine Delaney Lorraine Delaney Washington D.C. Metro Area Details
Lorraine Delaney's SER Solutions Experience 2005 - 2006
Job Management Analyst IV at Miracle Systems, LLC
Industry Government Administration
Experience
Miracle Systems, LLC  August 2013 - Present
Alutiiq  May 2012 - August 2013
HSA, A Six3 Systems Company  December 2011 - May 2012
Kaseman, LLC  December 2009 - November 2011
Kadix Systems  2007 - 2009
Scott Long Construction, Inc.   2006 - 2007
SER Solutions   2005 - 2006
APICS  2000 - 2005
Walgreens  1979 - 1999

Skills
Deltek, Strategic Planning, Accounting, Risk Management, Leadership, Management, Payroll, Customer Service, Inventory Management, Auditing, Integration, Access, Software Documentation, Microsoft Excel, Project Management

Education
Keller Graduate School of Management of DeVry University   2001 — 2004
Masters of Accounting and Finance

Indiana University-Northwest   1980 — 1985
Bachelor of Business Administration (BBA), Accounting