SER Solutions
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SER Solutions Employees
Jack Henry & Associates February 2003 - Present
SER Solutions 2002 - 2004
InoTech July 1998 - November 2001
Texel Corporation October 1997 - July 1998
Hyatt Hotels Inc. September 1988 - October 1997
Skills
Solution Selling, Sales Operations, CRM, Sales Process, Sales Management, Management, Direct Sales, Budgets, Telecommunications, Sales, Project Management, SaaS, Leadership, Forecasting, Enterprise Software, Strategic Partnerships, Salesforce.com, Account Management, B2B, Key Account Management, Lead Generation, Product Marketing, Selling, Customer Service, Business Analysis, New Business Development, Product Management, Cloud Computing, Team Building, Team Leadership, Contract Negotiation, Strategy, Business Development, Strategic Planning, Business Intelligence, Professional Services, Networking, Start-ups, Executive Management, Vendor Management, Event Planning, Logistics
Education
University of Nevada Las Vegas Lee Business School 1983 — 1988
BS
University of Nevada-Las Vegas
Thomson Reuters November 2014 - Present
Independent Consultant May 2013 - November 2014
UnitedHealth Group February 2012 - May 2013
ICF International May 2007 - February 2012
AMDEX Corporation January 2005 - May 2008
AlphaInsight Corporation March 2003 - October 2005
SER Solutions July 1998 - April 2003
Professional & Scientific Associates March 1995 - June 1998
Skills
Contract Management, Government Contracting, Program Management, Proposal Writing, Government, Management Consulting, Finance, Process Improvement, Policy, Business Process..., Strategy, Strategic Planning, DoD, Change Management, Management, Budgets
Education
Cornell University 1992 — 1992
PDP, Management
Shannon College of Hotel Management 1985 — 1989
BS, Business Administration and Hospitality Management
Delhi Public School - R. K. Puram 1976 — 1983
High School Diploma
University of Virginia School of Law
Graduate Level Certification, Contracts and Procurement
Apple June 2012 - Present
SupportSpace, Ltd. August 2011 - June 2012
The Reynolds and Reynolds Company March 2006 - December 2010
Protocorp International November 2001 - March 2006
SER Solutions January 2000 - November 2001
Skills
Management, Technical Support, Troubleshooting, Networking, Hardware, Windows, Microsoft Office, HTML, Marketing, Strategic Planning, Software Documentation, OS X, Public Speaking, Security
Education
Augusta State University 2008 — 2010
The University of Georgia
Bachelor of Science, Ecology; Studies
Calabrio, Inc. July 2015 - Present
Noble Systems September 2013 - July 2015
Convergys January 2011 - August 2013
Citicards July 2010 - January 2011
Citicards May 2007 - January 2011
SER Solutions May 2006 - May 2007
Eli Lilly & Company May 2003 - May 2006
eOn Communications March 2001 - May 2003
Cellit Technologies May 1999 - May 2001
Melita International March 1996 - May 1999
Skills
MBA, Contact Center..., Contact Center Strategy, Telemarketing, Pre-sales, Predictive Dialers, ACD, IVR, Quality Management, BPO, Financial Services, Distributed Team..., eCommerce, A/R collections, Customer Service..., Vendor Management, Customer Engagement, CTI, Program Management, CRM, E-commerce, SaaS, Mergers & Acquisitions, Contact Centers, Project Management, Business Analysis, Customer Satisfaction, Call Centers, Leadership, Call Center, Customer Experience, Inbound Marketing, Strategy, Call Center Development, Outsourcing, Direct Sales, Credit Cards, Training, Workforce Management, Team Building, Project Portfolio..., Professional Services, Six Sigma, Offshoring, Unified Communications, Analysis, Service Delivery, Sales, Executive Management, Sales Operations
Education
University of Florida 1998 — 2001
MBA
United States Naval Academy 1987 — 1991
B. S.
Contact Solutions March 2014 - Present
Contact Solutions January 2012 - March 2014
Independent Consultant 2007 - 2010
SER Solutions 2005 - 2007
Wireless Matrix 2000 - 2005
Orbcomm 1998 - 2000
ARINC 1994 - 1998
Martin Marietta 1991 - 1994
Skills
Product Management, Strategy, Product Marketing, Cross-functional Team..., Mobile Devices, Enterprise Software, Marketing Strategy, Program Management, Start-ups, Strategic Planning, SaaS, Project Management, B2B, Strategic Partnerships, IVR, Customer Service, Wireless, Go-to-market Strategy, Demand Generation, B2B Marketing, Vertical Marketing, Solution Selling, Channel Partners, Customer Experience, Team Leadership, Leadership, Management, Professional Services, Business Development, Industry Analyst..., Lead Generation, Market Research, Partner Management, Payment Systems, Telecommunications, Executive Management, Salesforce.com, P&L Management, Cloud Computing, Competitive Analysis, New Product Management, Mobile, Partnership Development, Financial Analysis, Marketing Management, Marketing, Analyst Relations, M2M, Competitive Intelligence, Sales Process
Education
Florida International University 1988 — 1990
MBA, Business
University of Michigan 1982 — 1985
BS, EE
Strategic Growth, Inc. March 2012 - Present
Salesforce.com November 2009 - March 2012
Siemens Enterprise Communications November 2008 - November 2009
SER Solutions November 2008 - January 2009
Mediu September 2008 - October 2008
Aspect Software January 1999 - July 2008
The Associates December 1997 - January 1999
USAA July 1991 - December 1997
Skills
Solution Selling, Strategic Planning, Application Architecture, SaaS, Cloud Computing, Salesforce.com..., Salesforce.com, Enterprise Software, Professional Services, Solution Architecture, CTI, Integration, CRM, PaaS, Unified Communications, IVR, Sales Engineering, Business Analysis, Force.com, Call Center, Visualforce Pages, Project Management, Go-to-market Strategy, Salesforce.com Certified, Consulting, Apex Programming
Education
University of Dallas 1998 — 2001
Masters, IT Management
Oklahoma State University 1985 — 1990
BS, Finance, Accounting and Economics
NICE Systems December 2011 - Present
Nuance Communications April 2007 - November 2011
SER Solutions 2003 - 2005
Edify 1996 - 2003
ROLM 1987 - 1996
Skills
Solution Selling, Contact Centers, SaaS, CRM, Analytics, Managed Services, Customer Experience, ROI Justification, Direct Sales, Mobile Technology, Software Solution Sales, cti
Education
Eastern Illinois University
Bachelor of Science (BS), Marketing and Economics
The Pelican Group March 2015 - Present
Iba Molecular September 2013 - December 2014
Unify 2009 - 2013
SER Solutions 2007 - 2009
SageNet (Formerly Spacenet) 2001 - 2006
US Digital Communications, Inc. 1998 - 2000
Telco Communications Group Inc 1996 - 1998
LCC International, Inc. 1994 - 1996
ADT INC 1987 - 1993
Skills
Accounting, Managerial Finance, Accounts Payable, Financial Analysis, Mergers, Financial Reporting, Budgets, Sarbanes-Oxley Act, Strategic Planning, Revenue Recognition, SAP ERP, Financial Accounting, Accounting System, Mergers & Acquisitions, Cash Flow, US GAAP, Finance, Auditing
Education
University of Maryland College Park
BS
ANDREW CORP August 2008 - March 2009
Andrew Corporation June 2004 - August 2008
Andrew Corpoartion August 2002 - June 2004
SER SOLUTIONS 1999 - 2001
SER SOLUTIONS 1997 - 1999
SER SOLUTIONS 1996 - 1997
Skills
TCP/IP, Telecommunications, Troubleshooting, Application Development, Process Engineering, Supervision and Training, Computer Telephony, Software Integrations, Documentation, Project Management, Multitasking Skills, Business Rule..., Customer Service, Remedy Ticketing System, Dell Computers, IBM Servers, Sun, HP, Vantive, Expert Advisor, Crystal Reports, Microsoft Office, ESRI, Onyx, SAP, Windows XP Pro, Windows Vista, Windows 7, Windows Server, Red Hat Linux, Solaris, SCO OS5, SER, SIEMENS, VoIP, GSM, TDMA, CDMA, Ethernet, Token Ring, LAN-WAN, T1, ISDN, CISCO, Informix, MySQL, MS ACCESS, Unix Shell Scripting, HTML, Java
Education
Northern Virginia Community College 2006 — 2012
Information Technology
OpenText January 2011 - Present
OpenText July 2008 - December 2010
OpenText January 2003 - June 2008
SER Solutions February 2001 - December 2002
McDonald's Corporation July 1993 - February 2001
Skills
Enterprise Content..., Management Consulting, Program Management, Partner Management, Information Technology..., Document Management, SAP, Enterprise Architecture, Solution Architecture, Professional Services, Livelink, Integration, Pre-sales, Enterprise Software, Business Process, Business Process..., SaaS, Software Project..., IT Strategy
Education
University of Vienna 1996 — 2000
Mag, Business Informatics
Donau-Universität Krems
MBA, Banking and Finance
The University of British Columbia
MSc, Finance
Ashworth Consulting, LLC January 2009 - Present
Network Infrastructure Corporation May 2007 - December 2008
Resolute 2005 - 2007
Ashworth Consulting, LLC 2003 - 2006
Ellucre 2003 - 2004
Telecom Resources International 2002 - 2003
BVA 2001 - 2002
SER Solutions 1998 - 2001
Shoppers Express / OnCart 1995 - 1998
Skills
Virtualization, Data Center, VMware, Managed Services, VoIP, Network Security, LAN-WAN, Wireless Networking, Active Directory, Cloud Computing, Security, Microsoft Technologies, Troubleshooting, WAN, Cisco Technologies, Firewalls, Unified Communications, Disaster Recovery, Network Architecture, Professional Services, Integration, Storage, Microsoft Exchange, System Deployment
Education
Arizona State University 1992 — 1995
The University of Texas at Austin 1991 — 1993
Jack Henry & Associates June 2011 - Present
Jack Henry & Associates July 2005 - June 2011
New World Systems March 2004 - July 2005
SER Solutions January 1999 - March 2004
Skills
Quality Assurance, Windows, SQL, SQL Server, Testing, HTML, Problem Solving, Process Improvement, Windows Server, SharePoint, Databases, Web Services, SDLC, Agile Methodologies, C#, Enterprise Content..., Document Management, IIS, Document Imaging, Microsoft SQL Server, Servers, Visio, Requirements Analysis, Software Documentation, Software Development
Education
Lawrence Technological University 2012 — 2014
Master of Business Administration (MBA), Management Information Systems, General
Lawrence Technological University 2007 — 2010
MS, Information Systems
Central Michigan University 2003 — 2007
BS, Information Technology
IBA Molecular North America, Inc. and (IBA USA Group) October 2008 - Present
SER Solutions July 2003 - September 2008
Micro Focus 2000 - 2003
PictureVision, Inc. (A KODAK Subsidiary) July 1998 - September 2000
Skills
Litigation, Channel, Intellectual Property, Licensing, Mergers, Due Diligence, Corporate Law, Commercial Real Estate, Start-ups, Strategic Partnerships, Mergers & Acquisitions, Strategy, Management, Executive Management, Training, Corporate Governance, Joint Ventures, Employment Law, Legal Writing, Privacy Law, Risk Management, Contract Management, Contract Negotiation, Patents, Business Strategy, Dispute Resolution, Negotiation, Venture Capital, Trade Secrets, Finance, Leadership
Education
Wake Forest University School of Business 1995 — 1997
MBA, Business
University of Tulsa College of Law 1992 — 1995
JD, LAW
University of North Carolina at Chapel Hill 1984 — 1988
BA-Ed, Secondary Social Studies
US Census Bureau July 2006 - Present
LTS Corporation December 2002 - June 2006
SER Solutions May 1998 - June 2002
Federal Data Corporation (FDCT) March 1996 - May 1998
Computer Experts, Inc. April 1995 - January 1996
Yale University Press June 1994 - August 1994
Arizona State University August 1992 - May 1994
National Archives June 1990 - August 1992
University of Maryland Baltimore County September 1989 - May 1992
U.S. Army June 1985 - July 1985
Skills
Visio, Process Scheduler, Microsoft Word, Program Management, Government, Proposal Writing, Project Management, Business Development, PowerPoint, Analysis, Process Improvement, Training, Program Development, Project Planning, Management, Databases, Business Process..., Microsoft Office, Business Analysis, Strategic Planning, Strategy, Editing, Access, Policy
Education
Scrum Alliance 2011 — 2011
CSM, Certified Scrum Master
The George Washington University 2009 — 2009
Master's Certificate, Project Management (GWCPM)
Montgomery College 2003 — 2005
Certificates, GIS & Geographic Education
Montgomery College 2003 — 2005
Associate Degree, Applied Geography
Arizona State University 1992 — 1994
Certificate, Scholarly Publishing and Editing
University of Maryland Baltimore County 1988 — 1993
Master's Degree, History
University of Maryland Baltimore County 1984 — 1988
Bachelor's Degree, History
National Council of Teachers of Mathematics March 2012 - Present
Shenandoah Analytics October 2009 - Present
Current Analysis October 2007 - September 2009
Fannie Mae November 2004 - March 2007
Zavata (Now Apollo Health Street) August 2001 - August 2004
SER Solutions (now part of Siemens Enterprise Communications) November 1998 - May 2001
SER Solutions January 1996 - November 1998
EIS 1989 - 1991
C3, INC 1986 - 1989
Skills
Leadership Communication, Communication Analysis, Work Instructions, Educational Consulting, Parent Involvement, Parent Communication, Market Research, Customer Engagement, Community Engagement, Communication Skills, Call Center, Call Center Development, Contact Center..., Contact Center..., Expectations Management, Manage client..., Exceeding Customer..., Leadership, Data Analysis, Association Memberships, Membership Relations, Call Centers, Process Improvement, Customer Satisfaction, Telecommunications, Contact Centers, Team Leadership, Analytics, CTI, Project Management, IVR
Education
Strome College of Business 2003 — 2006
Masters, Business Adminstration
West Virginia University 1980 — 1985
BS, Secondary Mathematics Education
Convergys Corporation March 2010 - December 2012
Convergys Corporation March 2010 - December 2012
InVision 2008 - February 2011
SER Solutions 2005 - 2008
Saflink Corporation 2003 - 2005
EON Communications 2001 - 2003
Tundo Corporation 2000 - 2001
Aspect Communications (fka Melita International_ July 1990 - January 2000
Skills
Direct Sales, Sales Management, Telecommunications, Workforce Management, Solution Selling, SaaS, Enterprise Software, Professional Services, Salesforce.com, IVR, Channel, Cloud Computing, Lead Generation, Unified Communications, Account Management, New Business Development, Product Management, Strategic Partnerships, Contact Centers, Sales Operations, Selling, Management, Call Center, Vendor Management, Customer Experience, Managed Services, CRM
Education
Northeastern University
Bachelor of Science (BS)
MM Solution August 2012 - Present
BIT Management GmbH 2010 - Present
pm3 Consulting September 2011 - August 2013
pm3 2010 - August 2011
pm3 January 2006 - July 2011
SER Solutions 2003 - December 2010
SER Solutions 2002 - December 2010
Skills
Advertising, Project Management, Social Media, Management Consulting, New Media, Strategy, Business Strategy, Start-ups, Marketing Strategy, Product Management, Business Development, Online Marketing, E-commerce, New Business Development, Social Media Marketing, Entrepreneurship, Strategic Planning, Marketing Communications, Management, Marketing
Education
Karl-Franzens-Universität Graz 2008 — 2010
MBA, International Management
International Project Management Association 2002 — 2004
sPM, Int. Projectmanagement
WiFi / UNI Graz 1999 — 2002
Dipl.Fw., Angewandte Informatik
Jack Henry & Associates December 2004 - Present
SER Solutions January 2000 - December 2004
Macrosoft August 1997 - January 2000
Skills
Document Imaging, Enterprise Content..., Document Management, Pre-sales, Kofax, Disaster Recovery, Professional Services, Enterprise Software, Solution Selling, Sales Management, SharePoint, Hardware
Education
Eastern Michigan University 1989 — 1994
BBA
BET Networks (a subsidiary of Viacom Inc.) March 2010 - Present
Catalytic Software Inc. March 2003 - February 2013
Hudson/TMP Worldwide (a spinoff from Monster.com) July 1999 - January 2003
SER Solutions October 1998 - July 1999
Skills
Software Development, Mobile Applications, Agile Methodologies, Agile Project Management, Software Project..., SDLC, Web Development, Microsoft SQL Server, C#, Scrum, Enterprise Architecture, Web Services, VB.NET, MySQL, Architecture, Vendor Management, Pre-sales, XML, SharePoint, WCF, Business Intelligence, Web Applications, Digital Media, Adobe CQ5, PHP, Java, Start-ups, Solution Architecture, Mobile Devices, SOA, JavaScript, Oracle, Linux, Architectures, Program Management
Education
Mangalore University
Bachelor of Engineering
Columbia University - Columbia Business School
SS&C Technologies September 2009 - Present
Siemens Enterprise Communications August 2000 - July 2009
SER Solutions 2000 - 2009
Forex Clearing Corp. August 1995 - August 2000
TCI Engineering Services September 1990 - May 1995
Skills
WinForms, Microsoft SQL Server, ADO.NET, SQL, C#, Software Development, WPF, Design Patterns, GUI, .NET, XML, Visual Studio
Education
Norwalk Community College 1991 — 1993
Data Processing
University of Connecticut 1989 — 1989
Business
Purchase College, SUNY 1988 — 1989
Business
Rhode Island October 2006 - Present
SER Solutions February 1991 - March 2006
EIS International 1991 - 2006
EIS 1991 - 2006
SER 1991 - 2006
Skills
Call Center, Team Building, Training, Payroll, Performance Management, Strategic Planning, Call Centers, Talent Acquisition, Employee Benefits, Employee Relations, Employee Engagement, Talent Management, CRM, Recruiting, Contract Negotiation, Troubleshooting, Vendor Management, Coaching, Leadership, Human Resources
Education
Hastings College 1960 — 1964
B.A., Math, Music
Octant Software November 2006 - February 2010
i3solutions November 2006 - February 2010
Curam January 2005 - November 2006
Clareos December 2003 - January 2005
Mercator Software January 2002 - October 2003
SER Solutions June 2000 - August 2001
CMGI (Solutions) August 1999 - May 2000
eSpire Communications August 1998 - August 1999
Verizon (Bell Atlantic) November 1989 - August 1998
Education
Onondaga Community College 1982 — 1984
AAS, Business Data Processing
ADP/MasterTax, LLC June 2013 - Present
ADP/MasterTax, LLC July 2011 - June 2013
Desert Schools Federal Credit Union March 2006 - July 2011
TransForce June 2004 - August 2005
Dewberry 2001 - 2004
SER Solutions 2000 - 2001
Kastle Systems 1999 - 2000
Paychex 1996 - 1999
US Navy 1989 - 1994
Skills
Payroll, Time & Attendance, HRIS, Great Plains Software, JD Edwards, Software Implementation, MasterTax, ADP ReportSmith, ADP Payroll, Windows, Microsoft Office, Benefits Administration, Employee Benefits, SharePoint, Integration, Human Resources, Software Documentation, Payroll Taxes, Invoicing, General Ledger, Analysis, Tax, Account Reconciliation, Accounting, Management
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Information Technology, 3.94 GPA
Strayer University 2004 — 2004
Northern Virginia Community College 1997 — 2001
Southwestern College 1994 — 1996
celum GmbH August 2012 - Present
SER Solutions January 2003 - July 2012
Systema January 2002 - December 2002
Unisys January 1999 - December 2001
Axioma GmbH 1994 - 1998
Skills
Senior Project Manager, Team Leadership, Consulting & Presales, Enterprise Content..., Document Management, Software Project..., Cloud Computing, Program Management, Integration, Enterprise Software, Knowledge Management, SaaS, Business Process..., Solution Selling, Managed Services, Business Analysis, Change Management, Project Management, Software Development, Business Process Design, Enterprise Architecture, Management Consulting, Product Management, DAM, Digital Asset Management, Consulting, CRM, Projektmanagement
Education
Mälardarlens Högskola 1996 — 1997
MSc, Marketing
Johannes Kepler Universität Linz 1992 — 1997
Mag, Wirtschaftsinformatik
Bloomberg BNA February 2015 - Present
Round House Theatre August 2004 - April 2015
Precision Design LLC March 2004 - April 2015
The Studio Theatre February 2003 - March 2004
Metro Weekly Magazine March 2002 - January 2003
SER Solutions 1999 - 2002
Docucorp International May 1997 - January 1999
Apple March 1995 - January 1996
ICMA August 1994 - March 1995
Skills
Advertising, SEO, Web Design, Logo Design, Marketing, Program Management, WordPress, PSD to Wordpress, InDesign, Newsletters, CSS, Marketing Strategy, Social Media, Nonprofits, Editing
Education
Cornell University 1990 — 1994
B.A., Arts & Sciences - Science & Technology Studies
USPTO (via AEEC) February 2015 - Present
Aol February 2005 - January 2015
AOL December 2003 - February 2005
SER Solutions April 2003 - December 2003
BAE Systems February 2002 - April 2003
Picture Vision August 2000 - April 2002
Skills
Disaster Recovery, System Administration, Troubleshooting, Storage, SAN, NAS, Virtual Wisdom, Servers, NetBackup, Red Hat Linux, NetBackup Operations..., Unix, Networking, TCP/IP, Technical Support, Linux, Solaris, Apache, HTML, VMware, DNS, Hardware, Integration, EMC Networker, Backup & Recovery..., Data Center, Data Protection Advisor, Data Domain
Education
Redhat Education 2006 — 2006
Redhat Enterprise Linux for Systems Adminstrators
Northern Virginia Community College 2002 — 2004
Computer Science
Electronic Commerce, Inc. January 2015 - Present
Electronic Commerce, Inc. January 2014 - January 2015
Electronic Commerce, Inc. July 2010 - January 2014
Pinnacle March 2006 - May 2010
SER Solutions 1999 - 2006
Skills
C#, ASP.NET, SQL Server, ASP, Visual Basic, Web Development, Programming, HTML, JavaScript, Microsoft SQL Server, .NET, Visual Studio, Object Oriented Design, SharePoint, CSS, SQL, OOP, AJAX, Software Design, Databases, Software Development, Web Applications, Windows, Software Engineering, Database Design, XML, VB.NET, Integration, Requirements Analysis, Software Project...
Education
Weston Jesuit School of Theology 1994 — 1996
University of Notre Dame 1989 — 1993
Bachelor of Arts, Psychology/Computer Applications
Sprint 2012 - Present
Sprint 2010 - 2012
Virgin Mobile USA (Acquired by Sprint) 2008 - 2010
Virgin Mobile USA (Acquired by Sprint) 2006 - 2008
SER Solutions 2004 - 2006
Rivers Consulting 2002 - 2003
Skills
Quality Assurance, CRM, Marketing, Testing, Project Management, Telecommunications, Databases, Vendor Management, Cross-functional Team..., Software Documentation, Troubleshooting, Integration, Mobile Devices, Spanish, Business Analysis, Program Management, Strategy, Product Management, Project Execution, Data Management
Education
Marist College 2014 — 2016
Master’s Degree, Information Systems
Villanova University 2012 — 2013
Master Certificate, Applied Project Management
New York Institute of Technology-Old Westbury
Bachelor's Degree, Electrical Engineering
BAE Systems Information Technology May 2006 - Present
Computer Aid, Inc. September 2004 - April 2006
SER Solutions February 2002 - September 2004
Apptix 1999 - November 2001
Skills
Government Contracting, Program Management, DoD, Security Clearance, Systems Engineering, Information Assurance, Integration, National Security, Requirements Analysis, Security, PMP, Leadership, Defense, ITIL v3 Foundations..., Certified Scrum Master..., CQIA, Earned Value Management, Intelligence Analysis, Government, Management, Project Management, Proposal Writing, Process Improvement, Analysis, Military
Education
George Mason University 1993 — 1995
Master of Arts (M.A.), International Relations and Affairs
Frostburg State University 1989 — 1993
Bachelor's degree, Political Science and Government
Xceed Technologies March 2012 - June 2015
The VM Shop LLC August 2009 - December 2011
Assyst March 2008 - May 2009
SER Solutions August 2007 - January 2008
Apptix December 2006 - August 2007
Skills
Cloud Computing, Telecommunications, SaaS, XML, TCP/IP, VoIP, SQL, Technical Support, Troubleshooting, VMware, Microsoft SQL Server, Servers, Linux, Virtualization, DNS, Windows Server, Integration, Active Directory
Education
ECPI College of Technology 2005 — 2007
IT, Network Security
nvcc 2003 — 2004
Attain March 2010 - Present
BCSSI November 2009 - February 2010
DRS Technologies, Inc. May 2007 - September 2009
NetStar-1 October 2005 - May 2007
SER Solutions June 2005 - October 2005
True North Solutions February 2005 - June 2005
Actix March 2003 - January 2005
SER Solutions September 2000 - March 2003
Network Solutions August 1999 - September 2000
Skills
Active Directory, Microsoft Exchange, Disaster Recovery, Windows Server, Data Center, Information Technology, Security, ITIL, Integration, Cloud Computing, IT Strategy, SharePoint, Office 365, VMware vSphere, Hyper-V, System Center, Microsoft Project, Visio, Barracuda Spam Firewall, Ironport, Lean Six Sigma, PMP
Education
Northern Virginia Community College
Business Administration Associate in Science
Global Knowledge
SharePoint
Knowlogy
Microsoft Certified Systems Engineer (MCSE) Track and Cisco Systems (CCNA)
Computer Learning Centers (CLC)
IT Support / Network Administration
SMS/800, Inc. March 2015 - Present
Contact Solutions Inc. October 2007 - August 2014
DigitalGlobe May 2006 - October 2007
ModSpace May 2005 - April 2006
SER Solutions February 2003 - May 2005
Skills
Office Management, Executive Support, Accounting, Financial Reporting, Microsoft Excel, Customer Service, Visio, Microsoft Office, PowerPoint, Outlook, Accounts Payable, Microsoft Word, Salesforce.com, Event Planning, Meeting Planning, Human Resources, Program Management, Team Leadership, Vendor Management, Time Management, Administrative..., Management, Administrative...
Education
Strayer University (VA) 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.6
Northern Virginia Community College 2010 — 2010
Meeting and Event Planning Certificate, Event Planning
American Management Association 2008 — 2009
Administrative Professionals Certificate, Business Administration and Management, General
Orlans March 2011 - Present
Clearview Software May 2008 - May 2009
ProfitStars December 2004 - May 2008
SER Solutions August 1999 - December 2004
EDS Group March 1997 - August 1999
Skills
Product Management, Software Development..., Solutions Architect, Software Design, Software Project..., Experienced Business..., Preparation of Business..., Requirements Gathering, Requirements Analysis, User Experience Design, SharePoint, SharePoint Designer, System Life Cycle, Use Case Diagrams, Software Documentation, Enterprise Content..., Product Design, Test Cases, Test Management, Website Development, Agile Methodolgy, Written & Oral..., Communication Skills, Microsoft Project, Microsoft Visual Studio, Microsoft Office, HTML, JavaScript, CGI/Perl, CSS, Microsoft CRM, Case Managment, MS Team Foundation, Change Management, Creative Problem Solving
Education
Wayne State University
Bachelor of Science (B.S.), Business Administration and Management, General
Oakland Community College
Associate's degree, Business Administration and Management, General
National Student Clearinghouse January 2015 - Present
TEOCO April 2006 - November 2014
Justice Federal Credit Union April 2002 - February 2006
SER Solutions September 2000 - November 2001
Skills
Servers, TCP/IP, XP, VoIP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, iSCSI, DFS, Microsoft Exchange..., Citrix Certified..., Terminal Services, Hyper-V, Windows 7, Windows XP Pro, Citrix, Windows Server, 2008 R2, Virtualization, VMware, Network Security, Data Center, Networking, Firewalls, LAN-WAN, Windows XP, Microsoft Exchange, Integration, Security, Technical Support
Education
George Mason University 1995 — 2000
DMIS, IT
Blackboard March 2010 - Present
Unemployed and Looking for Work January 2010 - March 2010
HOPS June 2008 - January 2010
NWDirectMarketing October 2007 - March 2008
CDG March 2006 - October 2007
NCO/RMH November 2002 - December 2005
RMH Teleservices Bryn Mawr, PA March 2002 - November 2002
SER Solutions January 1995 - November 2001
Skills
Troubleshooting, Solaris, Customer Service, Call Center, SQL, SQL Server, Linux, HTML, Java, Cisco, JavaScript, Operating Systems, TCP/IP, Windows, Unix, Customer Relations, Servers, Telecommunications, Active Directory, Computer Hardware, VoIP, Testing, Software Installation, Hardware, Call Centers, Networking, System Administration, Technical Support, VMware, Windows Server, Software Documentation, LAN-WAN, Integration, Windows XP, Red Hat Linux
Education
Strayer University 1991 — 1994
B.S., Computer Information Systems
Acxiom Government Services February 2010 - Present
i2 inc September 2003 - February 2010
i2 Inc., a ChoicePoint Company September 2003 - February 2010
SER Solutions July 2001 - September 2003
Clarify 1999 - 2001
Ingres 1987 - 1989
Skills
SaaS, Enterprise Software, Business Development, Business Intelligence, Competitive Analysis, Government, Leadership, New Business Development, Sales, Sales Operations, Salesforce.com, Solution Selling, Security, Marketing, Management, Professional Services, Sales Management, Team Leadership, Executive Management, Cloud Computing, DoD, Strategic Partnerships
Education
Fairfax County Criminal Justice Academy 2003 — 2006
Crime Analysis and Law Enforcement
New York University 1972 — 1974
Psych/commun
New York Institute of Technology 1970 — 1972
Certificate, Computer Science
Kingsborough Community College
Pop-A-Lock of West LA October 2012 - Present
Crossroads Systems Inc August 2006 - April 2012
Tape Laboratories, Inc. November 2003 - July 2006
Imperial Trechnology Inc. November 2000 - August 2003
SER Solutions October 1993 - November 2000
Unisys 1990 - October 1993
Skills
Product Marketing, Product Management, OEM Management, Market Research, Marketing Communications, New Product Development, Business Development, Strategic & Business..., Product Lifecycle..., Channel & Business..., Product Branding, Value Proposition &..., Product Forecasting, Strategic Alliances, Account Management, Operations Management, Third Party Vendor..., Demand Generation, P&L Responsibility, IT Solutions, Software Project..., Sales Management, Storage Solutions, Backup and Restore
Education
California Polytechnic State University-San Luis Obispo
BS, Industrial Engineering
University of California, Irvine
MBA, Strategic Planing
Smartronix April 2015 - Present
idoxSolutions November 2013 - April 2015
General Dynamics Information Technology July 2012 - October 2013
PTG April 2008 - June 2012
TEKsystems 2008 - 2009
Quadel Consulting Corporation 2008 - 2009
Quadel Consulting Corporation 2007 - 2008
Quadel Consulting Corporation 2004 - 2007
Bravera, Inc. 2004 - 2005
SER Solutions 2003 - 2005
Skills
Certified Project..., .NET, Document Management, SharePoint, Requirements Analysis, C#, Visual Studio, SDLC, Software Development, Business Analysis, Databases, SQL, XML, Microsoft SQL Server, Software Project..., Program Management, MS Project, PMP, Application Development, Web Development, Government, TFS, Documentation, Workflow Analysis, SQL Server, ASP.NET, HTML, JavaScript, Windows, Integration, Process Improvement, Database Administration, Web Services, UML, Programming, AJAX, Software Documentation, ASP, VB.NET, Visio, IIS, Crystal Reports, Web Applications, SOA, Agile Methodologies, Requirements Gathering, Windows Server, Enterprise Architecture, Agile Project Management, Quality Assurance
Education
University of Maryland University College 2005 — 2007
Graduate Degree, Strategic Finance and Accounting
George Mason University 1998 — 2000
MBA, MIS, Marketing
University of Maryland College Park 1989 — 1993
BS, Computer Science, Minor in English
Nexgrid August 2014 - Present
Veros Advisors November 2013 - August 2014
Altisource Portfolio Solutions SA June 2011 - October 2013
Veros Advisors January 2009 - June 2011
SER Solutions August 2006 - January 2009
Capital One May 2001 - August 2006
Bain & Co June 1998 - April 2001
Eaton Corporation 1997 - 1997
ARTHUR ANDERSEN & CO, BUSINESS CONSULTING, 1994 - 1996
Deloitte & Touche 1993 - 1994
Skills
Strategic Planning, Start-ups, Go-to-market Strategy, Joint Ventures, Cross-functional Team..., Acquisitions, Business Strategy, Marketing Strategy, Change Management, Business Alliances, Management, Program Management, Business Process..., Strategy, SaaS, Product Development, Business Development, Sales & Marketing..., Leadership, Team Building, Mergers & Acquisitions, Management Consulting, Marketing, Consulting
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1996 — 1998
MBA
University of Virginia 1989 — 1993
BS, Commerce
Verisign August 2007 - Present
SER Solutions 2000 - 2005
Hewlett-Packard 1979 - 1989
Education
Ferris State University 1997 — 1999
MS, Instructional Technology MagnaCumLaude - with highest honors
University of Michigan 1973 — 1979
BS, Electrical & Comp Engineering & Biology
Saginaw Valley State University (teaching degree) Salinas/Torrance/Southfield HighSchools
M.S., Computer Engineering, Botany, Physics, Math
CEI (ceiamerica.com) February 2014 - Present
Ashburn Volunteer Fire and Rescue January 2012 - Present
Blackboard Inc October 2005 - December 2013
SER Solutions May 1998 - October 2005
Online Resources September 1997 - May 1998
DynSolution (formerly DMDI) 1994 - September 1997
ATPCO 1992 - 1994
Skills
Agile Methodologies, SQL, Software Quality..., Quality Assurance, Testing, CMMI, Test Cases, Software Documentation, Defect Tracking, Project Management, Requirements Analysis, Regression Testing, Quality Center, Test Planning, Manual Testing, Analysis
Education
Embry-Riddle Aeronautical University 1985 — 1989
Bachelor of Science, Aviation Business Administration
Unify October 2013 - Present
Siemens Enterprise Communications October 2008 - October 2013
SER June 1995 - October 2008
SER Solutions 1995 - October 2008
Portal Connect 1995 - 2008
EIS International 1995 - 2007
Neodata 1992 - 1995
Skills
VoIP, Telephony, Unified Communications, Telecommunications, Integration, TCP/IP, Data Center, Call Center, WAN, Managed Services, Avaya, Call Centers, Cloud Computing, Enterprise Software, SIP, IVR, Troubleshooting, Cisco Technologies, Contact Centers, Switches, System Deployment, Wireless, ITIL, Hardware, Networking, Technical Support, Vendor Management, Routers, Professional Services, Disaster Recovery, Network Design, Ethernet, Software Development, ACD, CTI, Pre-sales, Servers, Network Security, Virtualization, Unix, VMware, Project Management, Product Management, Telecom Mediation, Contract Negotiation, Remote User Support
Education
University of Phoenix 2005 — 2008
BSIT
Western International University 2005 — 2007
Associates Business Arts
University of Nebraska at Omaha 1992 — 1994
undeclared
Siemens Enterprise Communications 2009 - 2010
SER Solutions 2007 - 2009
Aspect Software 1999 - 2007
Nortel 1997 - 1999
Nortel 1993 - 1997
Education
Northeastern University
Business Management
Villanova University
Six Sigma
Wentworth Institute of Technology
Communications
Weichert Realtors November 2012 - Present
Avaya July 2007 - May 2012
SER Solutions September 2006 - May 2007
Independent Consulting January 2006 - August 2006
Aspect Communications October 2004 - October 2005
Genesys Telecommunications May 2000 - October 2004
AT&T April 1993 - May 2000
Sprint Communications May 1989 - May 1993
Skills
Business Development, Account Management, Sales, Contact Centers, SaaS, Business Alliances, IVR, Call Center, Solution Selling, Channel, Unified Communications, Enterprise Software, Strategic Partnerships, Professional Services, CTI, Call Centers, Channel Partners, Leadership, Management
Education
Georgetown University - The McDonough School of Business 1987 — 1989
Master of Business Administration (M.B.A.)
Carnegie Mellon University 1979 — 1983
BS, Applied History
SS&C Technologies February 2010 - Present
Freedom Disability October 2009 - February 2010
Siemens Enterprise Communications January 2009 - November 2009
SER Solutions March 2003 - January 2009
Vortecs, Inc. April 1998 - March 2003
Micro General Corporation August 1997 - April 1998
Aonix, Inc. November 1996 - July 1997
EIS International, Inc. May 1992 - October 1996
Skills
C#, C++, ADO.NET, T-SQL, SCM, CTI, .NET, Software Configuration..., WCF, Microsoft SQL Server, Web Services, Software Development, ASP.NET MVC, WinForms, Distributed Systems, Web Applications, Object Oriented Design, Unix
Education
Syracuse University 1987 — 1991
Bachelor of Science (BS), Computer Science
Boxwood Technology October 2007 - Present
SER Solutions July 2003 - August 2007
TelSolve! LLC February 2002 - December 2006
Nemmcorp November 2000 - January 2002
Skills
Sales Operations, Sales, Time Management, Salesforce.com, Teamwork, Solution Selling, Account Management, New Business Development, Sales Process, SaaS, Lead Generation, Strategic Partnerships, Business Development, Direct Sales, CRM, Strategic Planning, Sales Management, Cold Calling, Selling, Program Management
Education
George Mason University 1986 — 1992
Bachelor of Business Administration (BBA), Economics
National Board for Professional Teaching Standards August 2010 - Present
Arlington Public Schools 2009 - 2010
Doorways for Women and Families 2005 - 2009
Independent 2000 - 2005
SER Solutions 1999 - 2000
SER Solutions 1997 - 2000
SER Solutions 1995 - 1997
SER Solutions 1992 - 1995
SER Solutions 1990 - 1992
Skills
Strategic Planning, Product Management, Program Management, Team Leadership, Training, SW Dev Management, Staff Development, Mac OS X, Microsoft Office, Digital Media, Technology Needs..., Federal Grants..., Management Consulting, Program Development, Technical Documentation, Educational Technology, Requirements Analysis, Market Research, ITIL Implementation, Process Improvement, Object Oriented Design, Agile Project Management, Technical Staff..., Iso 9000, Software Development, Project Management, Analysis, Strategy, CRM, SDLC, PMP, Testing, Software Project..., Management, Databases, Proposal Writing, Project Planning, Scrum, Agile Methodologies, Nonprofits, Integration, Policy, Budgets, Product Development, Technology Integration, Program Evaluation, Professional Services, ITIL, Consulting, IT Strategy
Education
School for International Training 1988 — 1989
Master's studies, Intercultural Administration
The American University, School For International Service 1982 — 1983
Bachelor of Arts, International Relations
L'Institut de Francais
IntePros Consulting October 2005 - September 2007
SER Solutions November 1996 - October 2005
Education
Susquehanna University 1978 — 1982
Whiteboard Federal Technologies November 2011 - Present
Abraxas Corporation November 2009 - October 2011
SRA International September 2005 - November 2009
RABA Technologies (aquired by SRA Intl in 2006) September 2005 - October 2006
Harris Communications 2003 - 2005
Cubic Defense Applications February 2002 - May 2003
SER Solutions June 2000 - November 2001
Bell Labs Lucent Technologies May 1985 - June 2000
Skills
Agile Methodologies, Enterprise Architecture, Integration, SOA, XML, Software Engineering, Scrum, SDLC, Java, Linux, Java Enterprise Edition, Oracle, Databases, System Architecture, .NET, Perl, Architecture, C++, Microsoft SQL Server, Object Oriented Design, Web Applications, Cloud Computing, Security, Programming, Web Services, Software Development, XSLT, Unix, Eclipse, Tomcat, Software Design, Spring, Architectures, Enterprise Software
Education
Brown University 1986 — 1987
MS, Computer Science
Massachusetts Institute of Technology 1982 — 1986
BS, Computer Engineering
Stuyvesant High School 1979 — 1982
HS, Regents HS Diploma
Siemens December 2008 - Present
DaVita Dialysis April 2008 - December 2008
LifeTouch Studios May 2006 - April 2008
Tweeter Home Entertainment Group October 2004 - May 2006
IPC Information Systems January 2002 - July 2004
SER Solutions January 2000 - January 2001
Executone Healthcare Systems January 2000 - September 2000
Cendant Corporation January 1998 - January 1999
Executone Information Systems January 1985 - January 1998
Education
University of Bridgeport 1971 — 1977
Bachelors Degree; BSEE, Electrical Engineering
Central Transport June 2008 - Present
Chrysler August 2005 - June 2008
NuSoft Solutions September 2003 - June 2005
SER Solutions November 2000 - August 2003
Tata Elxsi June 1997 - October 2000
Skills
Business Analysis, SDLC, Requirements Analysis, C#
Education
Bangalore University 1992 — 1996
Engineering, Electronics & Communications
ArroSoft April 2014 - Present
Symantec August 2008 - April 2014
SER Solutions January 2008 - August 2008
SER Solutions September 2006 - December 2007
Carefree Office Solutions, Inc. May 2004 - September 2006
Skills
Salesforce.com, SaaS, Enterprise Software, Sales Operations, Sales, Solution Selling, Management, Cloud Computing, Business Development, Siebel, Training, Contract Negotiation, State Government, Public Sector, Professional Services, Federal Government, Private Sector, Channel Partners, Strategic Partnerships, Strategy, Data Center, Local Government, Higher Education, Sales Enablement, Partner Management, Start-ups, Pre-sales, Consulting, Virtualization, Networking, Marketing Strategy, Go-to-market Strategy, State of New York, K-12 Education, Business Alliances, Channel Sales, Storage, Complex Sales, Executive Management, Cloud Security, Vendor Management, Sales Management, Data Migration, High Availability, Storage Virtualization, Veritas Storage..., Veritas, Symantec Backup, Hitachi Storage, Hitachi SAN
Education
University of Phoenix 2007 — 2008
BA, Business Management
Northern Virginia Community College 2005 — 2007
AAS, Business Management
HiQube LLC August 2007 - Present
Funduc Software Inc. July 1995 - Present
Accurate Technologies March 2002 - August 2007
SER Solutions October 1998 - December 2001
Education
Queens College 1985 — 1988
Self-Employed July 2011 - Present
Quadel Consulting Corporation February 2002 - May 2011
SER Solutions January 2001 - January 2002
DoxSys, Inc. September 1998 - December 2000
Skills
Microsoft SQL Server, SQL, .NET, Software Development, ASP.NET, XML, C#, iOS Development, Visual Studio, SDLC, VB.NET, Databases, SharePoint, Software Project..., Integration, Requirements Analysis, iPhone, iOS, Program Management
Education
Harvard University 1978 — 1986
Bachelor of Arts (B.A.), East Asian Studies
Talmer Bank and Trust September 2014 - Present
Huntington National Bank December 2012 - September 2014
WageWorks December 2004 - March 2012
FlexBen Corporation January 2002 - December 2004
SER Solutions December 2000 - November 2001
Michigan National Bank March 1983 - September 2000
Skills
Commercial Treasury, Commercial Banking, Customer Service, Financial Operations, Consumer Directed..., Training & Development, Business Continuity..., Business Process..., Proven Leadership
Education
Oakland University
BA, Communication Theory
Ellucian December 2008 - December 2014
SER Solutions March 2007 - December 2008
JP Morgan Chase Vastera December 2003 - March 2007
PricewaterhouseCoopers December 1999 - November 2003
Thomas Havey LLP June 1997 - November 1999
Skills
Financial Reporting, Auditing, CPA, Analysis, Strategic Financial..., Business Intelligence, Sarbanes-Oxley Act, Accounting, Internal Controls, Financial Analysis, SEC filings, US GAAP
Education
University of Mary Washington 1994 — 1997
University of Mary Washington 1993 — 1997
BS, Business - Accounting
KnowledgeLake May 2013 - Present
NASDAQ OMX February 2013 - May 2013
Datatel June 2005 - November 2012
Datatel October 2003 - June 2005
Self Employed June 2002 - October 2003
SER Solutions January 1997 - June 2002
Skills
SDLC, Business Intelligence, Business Analysis, SQL, Requirements Analysis, Microsoft SQL Server, Software Project..., Business Process..., Databases, Software Implementation, CRM, Business Process, ERP, Enterprise Architecture, Analysis, Project Planning, Enterprise Software, Software Development, Project Portfolio..., SharePoint, Cloud Computing, Vendor Management, Agile Methodologies, IT Strategy, PMO, IT Management, Process Improvement, Integration, PMP, MS Project, Visio, Program Management, Scrum, SaaS
Education
Virginia Tech
Master of Information Technology (MIT), Information Technology Project Management
University of Maryland University College
Bachelor of Science (B.S.), Computer and Information Science
John M. Floyd & Associates May 2012 - Present
FTSI July 2010 - May 2012
Pendum October 2005 - July 2010
Reed Data 2005 - 2006
SER Solutions 2001 - 2003
Harland and Company 1991 - 2001
CFI Proservices 1991 - 2001
ADP February 1986 - February 1991
Skills
Account Management, Sales, Solution Selling, Banking, Sales Management, New Business Development, Salesforce.com
Education
George Fox University 1990 — 1994
Bachelor of Arts, Management of Human Resource
Washington Metropolitan Area Transit Authority (WMATA) August 2013 - Present
SER Solutions 2005 - 2008
Skills
Analysis, Customer Service, Investment Properties, Microsoft Office, Negotiation, Leadership, Management, Project Planning, Process Improvement
Education
University of Maryland College Park
Bachelor of Science (B.S.), Mathematics and Computer Science
FactSet Research Systems May 2013 - Present
Siemens Enterprise Communications November 1997 - April 2013
SER Solutions 2000 - 2008
EIS International 1997 - 2000
Swiss Bank 1995 - 1997
MSS America 1991 - 1993
Skills
.NET, Testing, Web Development, Java, PHP, C#, HTML 5, JavaScript, CSS3, MySQL, Microsoft SQL Server, Automated Software..., Test Automation, Quality Assurance, Software Development, Agile Methodologies, CSS, Ruby
Education
Polytechnic University 1992 — 1995
Master of Science, Electrical Engineering
State University of New York at Stony Brook 1983 — 1984
Bachelor of Science, Physics
Telos Identity Management Solutions, LLC December 2005 - Present
EDS February 2004 - December 2005
EDS April 2002 - January 2004
AAA Networks August 2000 - February 2001
EqualFooting February 2000 - July 2000
SER Solutions February 1997 - January 2000
Boeing Information Services March 1996 - February 1997
Boeing Information Services November 1994 - March 1996
Skills
Testing, Integration, Product Management, Security, DoD, Analysis, Hardware, Troubleshooting, Software Documentation, Quality Assurance, Security Clearance, Project Management, Servers, Management, Requirements Analysis, Systems Engineering, Technical Support, Process Improvement, Documentation, PMP, System Deployment
Education
Villanova University 2012 — 2013
Masters Certificate in IS/IT Project Management, Project Management, 4.0
University of Georgia - Terry College of Business 1987 — 1991
BBA, Production and Operations Management
Computer Sciences Corporation October 2008 - Present
SER Solutions July 2007 - October 2008
comScore Networks February 2005 - July 2007
PPC December 2003 - February 2005
Veritas Software Corporation August 2000 - August 2003
Skills
Sarbanes-Oxley Act, Team Building, Forecasting, Access, Process Improvement, Financial Analysis, Account Reconciliation, Financial Reporting, Payroll, Internal Controls, Internal Audit, General Ledger, Accounts Payable, Accounts Receivable, ADP Payroll, Microsoft Excel, Microsoft Word, SOX 404, Financial Accounting, Budget, Operating Budgets, Budget Process, Fixed Assets, Fixed Asset Depreciation, Fixed Asset Register, Multi-state Payroll..., Budgets, PeopleSoft, Variance Analysis, SAP, Costpoint, Accounting, Managerial Finance, Financial Modeling, Auditing
Education
Saint Leo University
Bodman PLC 2008 - Present
SER Solutions 1999 - 2004
EDS 1989 - 1999
Skills
Talent Management, Management, Microsoft Office, Webinars, Employee Training, Training, Public Speaking, Training Delivery, Process Improvement, Coaching, Employee Relations, Leadership Development, Team Building, Human Resources, Performance Management, Program Management, Leadership, Software Documentation, Customer Service, Project Management, Team Leadership
Education
Oakland University 1985 — 1989
BA, Communication
Cedarville University 1984 — 1985
Mary Kay Cosmetics May 2014 - Present
SER Solutions March 1999 - 2000
SER Solutions March 1997 - 2000
Concept Studio May 1996 - February 1997
Restaurant Enterprises/Family Restaurants Inc. January 1995 - May 1996
Restaurant Enterprises/Family Restaurants February 1994 - January 1995
Restaurant Enterprises/Family Restaurants April 1990 - February 1994
Restaurant Enterprises/Family Restaurants June 1989 - April 1990
Skills
Event Planning, Administrative..., Customer Service, Strategic Planning, Small Business, Administration, Calendars, Cosmetics, Retail Displays, Sales, Makeovers, Skin Care, Makeup Artistry, Skin Care Products, Sensitive Skin, Open Houses, Pamper Parties
Education
Golden West College 1987 — 1991
Business Administration
CygnaCom Solutions January 2005 - Present
SER Solutions October 1989 - October 2001
Hadron January 1985 - December 1988
Los Alamos National Laboratory May 1979 - June 1984
Education
University of Illinois at Urbana-Champaign
BA, Astronomy
University of New Mexico-Los Alamos Campus
MS, Computer Science
Miracle Systems, LLC August 2013 - Present
Alutiiq May 2012 - August 2013
HSA, A Six3 Systems Company December 2011 - May 2012
Kaseman, LLC December 2009 - November 2011
Kadix Systems 2007 - 2009
Scott Long Construction, Inc. 2006 - 2007
SER Solutions 2005 - 2006
APICS 2000 - 2005
Walgreens 1979 - 1999
Skills
Deltek, Strategic Planning, Accounting, Risk Management, Leadership, Management, Payroll, Customer Service, Inventory Management, Auditing, Integration, Access, Software Documentation, Microsoft Excel, Project Management
Education
Keller Graduate School of Management of DeVry University 2001 — 2004
Masters of Accounting and Finance
Indiana University-Northwest 1980 — 1985
Bachelor of Business Administration (BBA), Accounting