Serco-NA Company
Address: 400 Technology Ct SE Suite D, Smyrna, GA 30082 Hours: Closed ⋅ Opens 7AM Mon SundayClosedMonday(Martin Luther King Jr. Day)7AM–6PMHours might differTuesday7AM–6PMWednesday7AM–6PMThursday7AM–6PMFriday7AM–6PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (678) 973-1674: : : : Website: Category: Place name: : : Website: https://www.serco-na.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Serco Posting publicly on the Web Write a review Reviews Be the first to review
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Serco-NA Employees
Serco-NA November 2014 - Present
Serco November 2013 - November 2014
Skills
Security Clearance, Security, System Administration, Windows 7, Computer Security, DoD, Information Assurance, Network Security, Military, Active Directory, Computer Hardware, Customer Service, Microsoft Office, Microsoft Word, Network Administration, PowerPoint, Troubleshooting, Windows Server, CompTIA Security, Leadership, Microsoft Excel, Program Management, Windows XP, Microsoft Exchange, Training, Team Leadership, Software Installation, VMware, DNS
Education
Cameron University 2013 — 2016
Bachelor of Technology (B.Tech.), Information Technology
Central Texas College
Bachelor of Technology (BTech), Computer Systems Networking and Telecommunications
Teradata November 2013 - Present
Northrop Grumman October 2011 - October 2013
Serco NA October 2007 - October 2013
Skills
Information Assurance, Computer Security, Certification and..., CISSP, Access Control, Business Continuity..., C, DIACAP, DoD, Information Security, Information Security..., Security, Security Clearance
Education
University of Phoenix 2009 — 2010
Wright State University
Semi- Retired October 2013 - Present
The Boeing Company December 2011 - October 2013
The Boeing Company August 2010 - December 2011
Serco-NA April 2009 - August 2010
GDIT June 2007 - April 2009
Tidelands Bank October 2003 - May 2007
Tidelands BNK October 2003 - May 2007
Skills
Project Planning, Program Management, Leadership, Management, Training, Budgets, Analysis, Access, Accounting, Strategic Planning, Financial Analysis
Education
The Citadel 2000 — 2007
MBA
Southern Wesleyan University
B.S, Management
University of Mississippi - School of Business Administration
Accounting
Personnel Support Detachment Pearl Harbor September 2015 - Present
Serco-NA June 2015 - Present
Hester Realty Services, LLC August 2013 - April 2015
Navy Medicine Education and Training Command June 2013 - January 2015
USS WASP (LHD-1) November 2010 - June 2013
Maritime Expeditionary Security Group TWO February 2006 - November 2010
Skills
Research, Teaching, Government, Command, Policy, Public Speaking, Coaching, Force Protection, Military Operations, Operational Planning, Personnel Supervision, DoD, Organizational..., Recruiting, Time Management, National Security, Program Management, Defense, Real Estate, Microsoft Office, Weapons, Organizational Design, Information Assurance, Security Clearance, Military
Education
Argosy University 2015 — 2018
Doctor of Education (Ed.D.), Organizational Leadership
AIU Online 2006 — 2008
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
American InterContinental University 2006 — 2008
MBA, Human Resources Management
Serco NA January 2012 - Present
Serco NA November 2010 - 2012
Serco NA October 2007 - November 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Baker University 2009 — 2014
Bachelor of Business Administration (B.B.A.)
Longview Community College
Serco-NA October 2012 - Present
Pioneer Services a division of MidCountry Bank March 2006 - June 2012
New England Financial March 2005 - March 2006
CitiStreet May 2003 - March 2005
Prudential Financial August 1994 - May 2003
Mortel Meeting & Planning, INC. April 1995 - January 2003
US Army 1985 - 1994
Skills
Leadership, Team Building, Leadership Development, Management, Program Management, Training, Strategic Planning, Risk Management, Customer Service, Strategy, Operations Management, Financial Services, Team Leadership, Business Development, Finance, Sales, Process Improvement, Budgets, Military, Analysis, Cross-functional Team..., Sales Management, Coaching, Military Experience, Human Resources, Credit, Loans, Business Strategy, Change Management, Microsoft Excel, Banking, Consumer Lending, Nonprofits, Insurance, Customer Satisfaction, Recruiting, Executive Management, Investments, Financial Analysis, Organizational..., Mortgage Lending, Onboarding, Strategic Financial..., Accounting, New Business Development, Retail, Time Management, Account Management, Financial Planning
Education
University of Arizona 1980 — 1984
BA, General Studies
Serco-NA November 2014 - Present
OHM Concessions March 2014 - August 2014
Eros Eclectic Greek Taverna August 2013 - November 2013
USPI Mason Ridge Surgery Center August 2012 - August 2013
Mineral Area Regional Medical Center January 2012 - February 2012
Hermann Area District Hospital September 2011 - October 2011
U-Haul International, Inc. March 2006 - June 2009
Skills
Team Building, Customer Service, Management, Training, Sales, Marketing, Customer Satisfaction, Leadership, Budgets, Team Leadership, Microsoft Excel, PowerPoint, Healthcare, New Business Development, Event Planning, Customer Retention, Time Management, Negotiation, Access, Account Management, Advertising, Coaching, Contract Negotiation, Leadership Development, Operations Management, Outlook, Selling, Photoshop, Hospitals, Microsoft Word, Strategic Planning, Marketing Strategy, Recruiting, Public Speaking, Process Scheduler, Organizational..., Social Media, Staff Development, Employee Relations, Data Entry
Education
Brown Mackie College-St Louis 2010 — 2012
Associate of Applied Science, Surgical Technology/Technologist, Grad
Serco-NA November 2014 - Present
Platt College August 2012 - August 2014
Healthcare Management October 2009 - November 2011
Skills
Budgets, Customer Service, Research, Event Planning, Teaching, Higher Education, Leadership, Management, Staff Development, Project Management, Change Management, Performance Management, Operations Management, Team Leadership, Training, Team Building, Process Improvement, Coaching, Recruiting, Customer Satisfaction
Education
Oklahoma Christian University
Business Administration and Management
University of Oklahoma
Business Administration and Management
SERCO-NA July 2012 - Present
Human Rights Campaign 2012 - 2015
Serco-NA November 2009 - June 2012
Sierra Vista Unified School District #68 February 1978 - July 2009
USAR Units throughout Arizona September 1977 - September 2007
Skills
DoD, Army, Military Experience, Leadership Development, Leadership, Team Building, Public Speaking, Microsoft Office, Defense, Customer Service, Policy, Microsoft Excel, Research, Microsoft Word, Management, Command, Coaching, Staff Development, Human Resources, National Security, Team Leadership, Career Counseling, Government, Interviews, Training, Teaching, Intelligence, Afghanistan, Supervisory Skills, Information Assurance, Resume Writing, Employee Training, Organizational..., Operations Management
Education
Colorado State University 1970 — 1973
Master of Education (M.Ed.), Health and Physical Education/Fitness
University of Arizona 1965 — 1969
Bachelor of Science (B.S.), Physical Education Teaching and Coaching
Serco-NA November 2014 - July 2015
Lindenwood University June 2007 - September 2012
National Opinion Research Center (NORC) at The University of Chicago November 2011 - May 2012
Headway Corporate Resources for Battelle--The National Children's Study November 2010 - October 2011
US Department of Commerce, Census Bureau March 2010 - July 2010
America First Insurance, a member of Liberty Mutual Group November 2005 - October 2008
various employers June 1995 - July 2005
Skills
Training, Program Management, Multivariate Statistics, Microeconomics, Game Theory, Public Speaking, Strategy, Experiments in the..., Questionnaire Design, Research, Statistics--Maximum..., Event History..., Univariate Statistics, Research Design and..., Calculus, Statistics--Maximum..., Designing Political..., Econometrics, Statistics--Multivariate..., Econometrics...
Education
The Ohio State University 1998 — 2006
PhD, Political Science
The Ohio State University 1998 — 2001
MA, Political Science
University of California, San Diego 1995 — 1998
MA, Latin American Studies
University of California, San Diego 1990 — 1993
BA, History
Lindbergh High School 1986 — 1990
HS Diploma, General Studies
SERCO-NA October 2012 - Present
Skills
Career Counseling
Education
SUNY Oswego 2006 — 2009
Master's degree, School Counseling
Utica College 2001 — 2005
Bachelor's degree, Psychology
Sagent Partners March 2015 - Present
SAIC February 2014 - March 2015
Serco NA September 2005 - February 2014
Lockheed Martin Information Technology June 2005 - September 2005
Standard Mortgage Corporation May 1997 - December 2003
Shell Exploration and Production Company May 2001 - December 2002
PixSell Inc May 1999 - August 2000
Affiliated Computer Services, Inc February 1997 - May 1999
Skills
VMware, Apache, Remote Troubleshooting, Cisco Technologies, Windows Server, Linux System..., vSphere, VMware Infrastructure, System Administration, F5 BigIP, VMware ESX, MySQL Cluster, Disaster Recovery, Active Directory, Red Hat Linux, MySQL, Perl, RHEL, RedHat, Operating Systems, High Availability, Web Applications, JBoss Application Server, Firewalls, Linux, DNS, Virtualization, Unix, Puppet, Cluster, Security, Data Center, Solaris, LDAP, Network Security, PostgreSQL, Oracle, NetApp, Servers, VMware vSphere
Education
The University of Southern Mississippi 1988 — 1990
Bachelor's degree, Mathematics
University of Southern Mississippi 1988 — 1990
Bachelor of Science, Mathematics
General Services Administration (GSA) August 2015 - Present
Social Security Administration (SSA) June 2014 - August 2015
Walden University April 2010 - May 2014
Henry County Board of Commissioners October 2012 - February 2013
K-13 Education Consultants October 2011 - March 2012
Bradley-Morris, Inc. August 2010 - September 2011
Serco-NA December 2008 - August 2010
Coldwell Banker October 2005 - December 2008
AR RTD May 2005 - June 2007
77th RSC July 2002 - May 2005
Skills
Performance Management, Strategy, Time Management, Personnel Management, Process Improvement, Business Planning, Management Consulting, Retention Management, Non-profits, Community Relations, Talent Management, Public Administration, Employee Training, System Administration, Problem Solving, Hiring, Software Documentation, Public Policy, Talent Acquisition, Executive Management, Coaching, Fundraising, Research, Community Outreach, Operations Management, Organizational..., Community Development, Employee Benefits, Mentoring, Sales, Recruiting, Strategic Planning, Organizational..., Customer Service, Security Clearance, Military, Conflict Resolution, Budgets, Career Counseling, Public Speaking, Marketing, Leadership Development, Policy, Leadership, Management, Training, Team Building, Government, Program Management, Human Resources
Education
Walden University 2010 — 2014
Ph.D, Public Policy and Administration, 3.93/4.0
Leadership Henry 2012 — 2013
Transformational leadership and teamwork
Trident University International 2005 — 2007
M.B.A., Conflict and Negotiation Management, 3.78/4.0
United States Army Sergeants Major Academy 2004 — 2005
Strategic Leadership
Liberty University 2002 — 2004
B.S., Business
BOSH Global Services October 2013 - Present
USAF June 2010 - Present
Serco-NA August 2012 - October 2013
SAIC March 2012 - August 2012
Comcast Cable October 2006 - March 2012
Skills
Troubleshooting, Test Equipment, Security Clearance, Military, Electronics, DoD, Computer Hardware, Systems Engineering, Soldering, Cabling, Electrical..., Security, Fiber Optics, RF, Switches, Telecommunications, Computer Network..., Wireless Networking, Satellite Communications, Software Installation, Satellite, Defense, Electronics Repair, Electronic Warfare, Maintenance, C4ISR, SATCOM, Multimeter, Antennas, Wireless, Spectrum Analyzer, Laptops, Microsoft Office, Testing
Education
ITT Technical Institute-Atlanta 2015 — 2016
Electrical Engineering and CommunicationTechnology
SERCO-NA October 2012 - Present
Skills
Security Clearance, DoD, Military, Army, Leadership, Command, Process Improvement, Microsoft Excel, Military Experience, Customer Service, Military Operations, Training, Management, Program Management, Microsoft Office, Leadership Development, Strategic Planning, Government, Team Building, Project Management, Operational Planning, Public Speaking, Policy
Education
University of Louisville
Masters, Education
Bobby Dodd Institute July 2011 - Present
Serco-NA November 2010 - August 2011
Directorate of Emergency Services December 2009 - October 2010
Eagle Systems and Services, Inc. June 2007 - December 2009
Eagle Systems and Services June 2007 - December 2009
Eagle Systems and Services Inc June 2007 - December 2009
Road America May 2006 - June 2007
Skills
Policy, DoD, Government Contracting, Security Clearance, Military, Army, Defense, Microsoft Office, Customer Service, Emergency Services, Government, Human Resources, Leadership, Microsoft Word, Police, Process Scheduler, Public Speaking, Social Networking, Supervisory Skills, Training
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Troy University 2009 — 2010
Bachelors Degree; Masters Degree, Business Administration; Human Resources; Human Resources Management
Serco-na February 2013 - Present
CSC October 2004 - February 2013
iNet Solutions Group, Inc 1996 - 1998
USAF June 1972 - July 1994
Skills
ITIL, Requirements Analysis, Integration, Security, Information Assurance, Program Management, Data Center, Network Security, DoD, Security Clearance, Enterprise Architecture, Unix, Cisco Technologies, PMP, Visio, SDLC, Troubleshooting, Process Improvement, Security+, SharePoint, Active Directory, System Deployment, System Administration, Service Delivery, Telecommunications, Disaster Recovery, Network Engineering, IT Service Management, Routers, Project Management
Education
Comptia 2014 — 2017
Security +
Park University 1999 — 2006
Bachelor of Science (B.S.), CIS/MIS
Community College of the Air Force 1986 — 1991
Associate of Arts and Sciences (AAS), Logistics, Materials, and Supply Chain Management
East Islip High School 1970 — 1971
HS Diploma, Airframe Mechanics and Aircraft Maintenance Technology/Technician
SERCO-NA 2012 - Present
Carter Russell & Associates January 2009 - Present
L-3 Communications - Command & Control Systems & Software 2010 - 2011
Convergys Corporation June 2006 - June 2008
Skills
Switches, EIGRP, Routing, Cisco, Wireless, CCNA, Troubleshooting, OSPF, Routers, BGP, VLAN, RIP, Firewalls, Network Security, Hardware, WAN, Network Administration, Cisco Switches, MPLS, DHCP, DNS, TCP/IP, VTP, VPN, NAT, Routing Protocols, STP, Frame Relay, Cisco Nexus, Cisco Technologies, CiscoWorks, WLAN, Cisco Wireless, SNMP, Cisco IOS, ATM networks, Active Directory, Technical Support, LAN-WAN, Wireless Networking, Networking, ISDN, Servers, Data Center, Computer Network..., VoIP, System Deployment, Security+, Microsoft Exchange, Software Installation
Education
Grambling State University 1972 — 1975
Yes, Information Systems / Accounting
SPAWAR June 2012 - Present
Serco-NA 1998 - 2012
Skills
Cisco Technologies, CCNA, Switches, BGP, Routing, CCNP, Routers, EIGRP, Network Security, Firewalls, VPN, Cisco IOS, TCP/IP, WAN, CISSP, DNS, Security, DoD, Networking, Leadership, Security Clearance
Education
National University 2014 — 2015
Master's Degree, Cyber Security
University of Phoenix 2007 — 2010
Bachelor's degree, Computer Science
Department of the Air Force June 2013 - Present
Serco-NA July 2012 - June 2013
United States Air Force June 2008 - June 2012
United States Air Force July 2004 - June 2008
United States Air Force June 2003 - July 2004
Skills
Air Force, Security Clearance, Physical Security, Homeland Security, Military, DoD, Force Protection, Security Management, Top Secret, Military Operations, Command, Emergency Management, Military Experience, Military Training, Security Operations, COMSEC, Security, Personnel Security, Information Assurance, Enforcement, Firearms, Contingency Planning, Information Security, Vulnerability Assessment, Protection, Crisis Management, Organizational..., Personal Security, Police, Command, Exercises, Criminal Justice, Security, Risk Assessment, Counterterrorism, National Security, Executive Protection, Military Logistics, Intelligence, Defense, Security+, Weapons, Operational Planning, Tactics, Law Enforcement
Education
Thomas Edison State College 2010 — 2013
BS, Homeland Security, 4.0
Community College of the Air Force 2002 — 2002
CCAF, Criminal Justice
Serco-NA August 2014 - Present
Bellingham International Airport October 2007 - July 2014
Honolulu International Airport October 2000 - July 2006
Seattle ARTCC 1996 - 2000
Seattle TRACON 1992 - 1996
Seattle International Airport 1990 - 1992
Seattle ARTCC 1984 - 1990
Oakland Metropolitan Airport 1982 - 1984
Skills
PADI Master Scuba Diver..., Private Pilot, Bartender, Flight Planning, Airports, Aviation, Scuba Diving, Piloting, Flight Safety, Aerospace, Flights, Air Traffic Control, PADI, Avionics, Commercial Aviation, General Aviation, Airlines, Aircraft, Strategic Planning, Budgets, Human Factors, Crew Resource Management, Airport Management, Private Piloting
Education
Tacoma Community College 1988 — 1989
AA, Business Administration and Management
Serco-NA 2011 - Present
Virginia Smiles 2002 - Present
Serco-NA 2004 - 2011
Freelance Editor 1997 - 2004
Casualty Actuarial Society 1993 - 1997
Skills
Technical Writing, Editing, Technical Documentation, Proofreading, Copy Editing, Writing, Publications, Newsletters, Documentation, Visio, Press Releases, Desktop Publishing, Creative Writing, Copywriting, Publishing, Research, Word, Journalism, Newspaper, Editorial, Corporate Communications, PowerPoint, FrontPage, SharePoint, Microsoft Office, Internal Communications, Interviewing, Stories, Outlook, Magazines, MS Office Suite, Report Writing, Software Documentation, Content Management, Policy, Web Content, Blogging, Proposal Writing, Strategic Communications, Media Relations, Government, Freelance Writing, Public Relations, Content Development, Crisis Communications, Content Strategy, Social Media, Nonprofits, Public Policy, Politics
Education
Hillsdale College 1981 — 1985
BA, English, Communications
Trenton High School 1977 — 1981
Diploma, College Prep
Armed Forces Services Corporation (AFSC) April 2013 - Present
SERCO-NA June 2010 - March 2013
Armed Forces Services Corporation April 2009 - December 2009
Army Health Clinic January 2006 - October 2008
Army Community Service August 2001 - November 2004
Skills
Coaching, Community Outreach, Research, Army, Resume Writing, Career Counseling, Public Relations, Training, Microsoft Office, Interviews, Employee Relations, Organizational..., Policy, Public Speaking, Conflict Resolution, Supervisory Skills, Human Resources, Recruiting, Program Management
Education
University of Oklahoma 2006 — 2008
Master, Human Relations (emphasis counseling)
Troy University 2001 — 2004
Bachelor of Science, Psychology
beverweerd international school
Serco NA July 2008 - June 2009
n/a-freelance April 2003 - June 2008
DynCorp January 2002 - March 2003
COMSYS - Carefirst Blue Cross/Blue Shield December 2001 - January 2002
The Choice for Temporaries - Bureau of National Affairs October 2001 - December 2001
n/a-freelance October 2000 - June 2001
Skills
Technical Writing, Editing, Technical Documentation, FrameMaker, Online Help, Adobe Acrobat, RoboHelp, SnagIt, Publishing, Windows, Publications, Technical Communication, Microsoft Office, Social Media, HTML, Visio, Dreamweaver, FrontPage, Microsoft Technologies, MS-DOS, SEO, Author-it, Indexing, Mac OS, Event Planning, English, French, Hebrew, Microsoft SharePoint, Translation:...
Education
Eastman School of Music
B. Mus., Music Education
Vencore Inc. March 2015 - Present
SERCO-NA October 2012 - March 2015
Sotera Defense Solutions August 2010 - October 2012
McClendon Corporation March 2004 - September 2009
Atlantic Coast Telesys. ACT! August 2000 - December 2003
Conquest 2002 - 2003
Litton PRC August 1988 - August 2000
Martin Marietta Defense Systems August 1983 - August 1988
Ford aerospace and communications corp August 1978 - August 1983
Department of Defense 1970 - 1978
Skills
Integration, Testing, Systems Engineering, Information Assurance, DoD, Security, Requirements Analysis, Defense, Aerospace, System Design, Military, National Security, Security Clearance, Program Management, Government Contracting, Quality Assurance, Configuration Management, System Architecture, Systems Design
Education
University of Maryland University College
Management Information Systems and Services
Serco, NA August 2014 - Present
Full Of It Creations July 2007 - Present
Sutherland Chevrolet of Lawrenceburg 2004 - 2008
Rod Hatfield Chevrolet 2003 - 2004
S&M Automotive dba Toyota on Nicholasville & Lexus Store of Lexington 1989 - 2003
Lexus Store of Lexington 1989 - 2003
Skills
Art, Painting, Drawing, Fine Art, Management, Risk Management, Employee Benefits, Office Management, Property & Casualty..., Human Resources, Contemporary Art, Watercolor, Training, ADP Payroll, Payroll Taxes, Tax Preparation, Income Tax, Tax Accounting, Financial Audits, Floorplanning, Commercial Insurance, Underwriting, GAAP, Beef Cattle, Agriculture, Environmental Health, Safety, OSHA, Workers Compensation, Job Costing, Project Management, Hiring Employees, Term Life Insurance, Account Management, Team Management, Team Building, Financial Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Intermediate welding, Art Exhibitions
Education
Eastern Kentucky University 2011 — 2014
Risk Manager and Insurance, Business, Management, Marketing, and Related Support Services
Eastern Kentucky University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Risk Management and Insurance, Finance, Marketing, Management, and Information Systems
Veterans Benefits Administration February 2015 - Present
Veterans Health Administration October 2012 - Present
United States Army Reserve September 2012 - Present
U.S. Army September 1993 - Present
DFAS April 2012 - October 2012
Serco-NA February 2009 - September 2011
US Army 2010 - 2011
Skills
Government, Cross-functional Team..., DoD, Security Management, Military, Army, Civilian, Counterinsurgency, Military Experience, Security Clearance, Military Operations, Command, Homeland Security, Force Protection, Government Contracting, Training, Top Secret, Program Management, Organizational..., Military Training, Military Logistics, National Security, Intelligence Analysis, Defense, Supervisory Skills, Operational Planning, Policy, Leadership, Counterterrorism
Education
Oakland City University 2003 — 2005
Master's degree, Management
Oakland City University 2000 — 2003
BS, HR
Serco-NA July 2015 - Present
Artech Information Systems January 2014 - July 2015
Xerox January 2008 - November 2013
Affiliated Computer Services, Inc. June 2004 - December 2007
Affiliated Computer Services, Inc. June 1976 - December 2004
Skills
Unix, Virtualization, VMware, Integration, Active Directory, Data Center, Disaster Recovery, Windows Server, Requirements Analysis, Linux, Servers, Windows, IIS, Technical Support, Operating Systems, VMware ESX, High Availability, Antivirus, Troubleshooting, DNS, System Administration, Hardware, Network Security, Windows XP, Group Policy, Security, Software Installation, Networking, Help Desk Support, Microsoft Technologies, Laptops, Software Documentation, Dell PowerEdge Servers, WSUS, NAS, Testing, Incident Management, IT Operations, System Deployment, McAfee, Nagios
Education
Union College (KY) 1976 — 1977
Computer Science, MIS
Eastern Kentucky University 1973 — 1975
Somerset Community College
Computer Science, MIS on-going
TCA February 2013 - Present
Collins and Company June 2012 - September 2012
Serco-NA February 2012 - July 2012
Department of the Army October 2010 - February 2012
Aecom/Critique/Serco-NA August 2003 - October 2010
Skills
EHR, HIPAA, CPOE, Event Planning, Business Travel, Interviews, Medical Records, Time Management, Human Resources, Healthcare, Policy, SDLC, Process Improvement, Software Documentation, Medical Terminology, Process Scheduler, Management, Customer Service, Microsoft Office, Strategic Planning, Team Building
Education
Northwestern State University
Bachelor's Degree, Business Administration
Leilehua High School 1998 — 2002
Saint Coletta of Greater Washington June 2012 - Present
Serco-na January 2010 - September 2011
Fitness and Spa November 2007 - January 2010
Skills
Public Speaking, Nutritional Counseling, Health Counseling, Holistic Health, Nutrition, Customer Service
Education
Institute for Integrative Nutrition 2012 — 2013
Certification, Health Coach
Delaware State University 2002 — 2007
BS, Food Nutrition and Dietetics
Neighborhood Health Plan February 2014 - Present
Neighborhood Health Plan July 2012 - Present
Serco-NA September 2009 - June 2012
Cartridge World of Portsmouth January 2006 - May 2007
Skills
Call Centers, Training, Management, Customer Service, Performance Management, Employee Training, Process Improvement, Customer Satisfaction, Customer Experience, Quality Assurance, Team Leadership, Team Building, Call Center, Change Management, Leadership, Coaching, Employee Relations, Outlook, Contact Centers, U.S. Immigration, Business Process..., Onboarding, Talent Acquisition, Staff Development, Operations Management, Analysis, Data Analysis, Policy, Vendor Management, Sales, Health Insurance, Employment-based..., Recruiting, Cross-functional Team..., Employee Engagement, Insurance, Conflict Resolution, Workforce Management, Hiring, Strategic Planning
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (B.A.), English Language and Literature, General
Great Bay Community College
Liberal Arts, Business Administration and Management, General
M.E. Flow March 2012 - Present
Charlotte Arter Consulting 2000 - Present
Serco-na January 2010 - September 2012
CH2M HILL 2001 - 2010
First VIrginia Bank 1990 - May 1994
PwC January 1984 - December 1988
Dollar Bank 1985 - 1988
Skills
Subcontracts, Compliance, Internal Audit, Financial Audits, Auditing, Subcontracting, Procurement, FAR, Government Procurement
Education
Pennsylvania State University 1980 — 1984
Bachelor of Science (BS), Accounting
Heartland Technology Group July 2014 - Present
LMI January 2009 - July 2014
Serco-NA August 2007 - December 2008
CACI July 2004 - August 2007
Skills
Statistics, Requirements Analysis, Business Process Mapping, Analysis, Business Analysis, Management Consulting, Project Management, Workforce Planning, Program Management, DoD, Leadership, Government, Training, Defense, Management, Human Resources, Business Process..., Process Improvement, Testing, PMP, Business Process..., Operations Research, Change Management, Six Sigma, Integration, Proposal Writing, Cross-functional Team..., Security Clearance, Government Contracting, Business Process, Project Portfolio..., Consulting, Project Planning
Education
University of Maryland University College 2006 — 2009
MBA
Georgia Institute of Technology 1997 — 2002
B.S., Industrial Engineering
National Black MBA Association 2012 - Present
National Career Development Association 2012 - Present
SERCO-NA May 2011 - Present
Association for Financial Counseling and Planning Education 2011 - Present
American Society for Training and Development 2009 - Present
Society for Human Resources Management (SHRM) 2006 - Present
Fayetteville Cumberland County Chamber of Commerce 2006 - Present
MOR Enterprises Worldwide February 2004 - Present
Amway Global 2004 - Present
. May 2007 - March 2012
Skills
Customer Service, Strategic Planning, Strategic Vision, Global Enterprise, Customer Success, Award Programs, Recognition Awards, Development Of..., Promotional Solutions, Executive Gifts, Client Gifts, Swag, High Growth Companies, Sounding Board, Job Transition, Job Search Coach, Career Changers, Career Transitioning, Career Advise, Interview Skills..., Placement Assistance, Resume Writing, Mock Interviews, PowerPoint, Management, Insurance, Strategy, Training, Research, Leadership, Human Resources, Team Building, Teamwork, Career Counseling, Budgets, Program Management, Conflict Resolution, Coaching, Microsoft Excel, Public Speaking, Leadership Development, Policy, Entrepreneurship, Small Business, Social Media, Customer Satisfaction, Team Leadership, Negotiation, Sales, Time Management
Education
Black Diamond Consulting 2012 — 2012
Project Management Professional Education 38 Contact Hours
Webster University 2005 — 2007
MBA, Business Admin, Human Resources Dev
US Army NonCommisioned Officer Education System 2001 — 2002
Basic NonComissioned Officer Course, Army Enlisted Leadership and Military Operations
Marymount Manhattan College 1987 — 1992
BA, Business Management
CSC/TSA April 2011 - Present
General Dynamics Information Technology June 2010 - March 2011
Tupperware August 2009 - May 2010
SERCO-NA September 2007 - June 2009
Warner Music Studio January 2007 - August 2007
Advanced Integrated Solutions November 2005 - December 2006
Column Business Systems November 2004 - November 2005
Aera Energy LLC July 2001 - October 2004
Vista Information Technologies March 2000 - July 2001
Siemens INC July 1999 - March 2000
Skills
ITIL, IT Service Management, SCCM, SharePoint, CMDB, DB2, BMC Remedy, Identity Management, Call Center, Integration, Management, Troubleshooting, SDLC, Process Engineering, Business Objects, Servers, PRINCE2, Leadership, Service Desk, Cloud Computing, ITIL Certified, Incident Management, Enterprise Software, Requirements Analysis, IT Management, Consulting, Change Management, Project Management, Professional Services, Technical Support, IT Strategy, Solution Architecture, Enterprise Architecture, Program Management, Testing, Release Management, Business Analysis, Help Desk Support, IT Operations
Education
Buena Park High School 1979 — 1989
General
Fullerton College 1984 — 1986
UCSD
TIAA-CREF Financial Services May 2014 - Present
Serco NA July 2013 - January 2014
Serco NA March 2004 - January 2014
Serco NA September 2001 - February 2004
Education
Norwich University
Master's degree, Business Continuity Management
Southeastern University
Master's degree, Taxation
Virginia State University
Bachelor's degree, Business Information Systems
Northern Virginia Community College
Associate's degree, Accounting
Booz Allen Hamilton November 2012 - Present
Array Information Technology, Inc June 2012 - November 2012
Serco-NA January 2004 - June 2012
Skills
Supply Chain Management, Supply Chain, Military Logistics, Cataloging, Provisioning, Microsoft Word, Microsoft Excel, Logistic Support, Logistics Management, DoD, Supply, Software Documentation, Project Management, Customer Service, Command, Analysis, Military, Change Management, Air Force, Program Management, Government Contracting, Security Clearance, Defense, Operations Management, Government, Process Improvement
Education
Ohio University 1966 — 1970
Bachelor of Business Administration (B.B.A.), Accounting
Serco-NA September 2013 - Present
Serco September 2013 - November 2013
CSC November 2006 - September 2013
Phillips Diversified Manufacturing March 2001 - September 2006
Skills
VMware ESX, Microsoft Office 2007, Virtualization, SAN, MCSE 2000, Captiva InputAccel, Windows 7, Windows Server, Microsoft Office 2000, Lotus Notes 8, EMC Documentum, EMC Clariion Host..., Antivirus, MCP 2000, MCP NT4, Windows 8, Windows Server 2008, Windows Server 2012, ITIL, Active Directory, Documentum, Hardware, Microsoft Office, Troubleshooting, Software Documentation, Captiva, Microsoft Certified..., Servers, Computer Hardware, Windows, Help Desk Support, System Administration, Lotus Notes, Security, IT Strategy, IT Operations, Project Management, Management
Education
University of the Cumberlands
Master of Business Administration (MBA), Business Administration and Management, General
Union College (KY)
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Eastern Kentucky University
Associate of Science (AS), Computer/Information Technology Administration and Management
Net-Centric Enterprise Solutions, NES Associates,LLC June 2013 - Present
Serco-na June 2011 - Present
TechConFed, LLC December 2009 - June 2011
Skills
Telecom Infrastructure, Switches, Juniper, Networking, Cabling, Process Improvement, Troubleshooting, Routers, LAN-WAN, Telecommunications, Network Design, WAN, Software Installation, Network Security, Cisco Routers
Education
New Horizons Technical School 2010 — 2010
CCNA Study, Cisco - routers and switches
Pikes Peak Community College 1987 — 1987
Course work, Computer Science, 4.0
Grandville High School
L-3 National Security Solutions May 2015 - Present
Intelligent Decisions July 2014 - May 2015
Serco-NA February 2010 - July 2014
U.S. Army Research Laboratory January 2008 - February 2010
Northrop Grumman/TASC February 2007 - January 2008
U.S. Army January 1984 - February 2007
Skills
CISSP, PMP, CSEP, Systems Engineering, Information Assurance, Leadership, DoD, Configuration Management, Security Clearance, Information Security, Security, System Architecture, Network Security, Integration, Defense, Enterprise Architecture, System Deployment, Information Security..., Military, Government Contracting, Requirements Management, VMware, Unix
Education
St Mary's University, San Antonio TX 1996 — 1998
MS, Computer Information Systems (CIS)
McNeese State University 1986 — 1988
BS, Computer Science
Westat for MindBank Consultants February 2014 - Present
SERCO-NA March 2010 - Present
20th Support Group (CBRNE) 2008 - 2009
Skills
SharePoint Designer, Visual Studio, Active Directory, SharePoint, InfoPath, Knowledge Management
Education
University of Missouri-Columbia 1987 — 1992
BS, Communications
Acord Career Direction - always moving forward August 1992 - Present
Serco-NA March 2002 - January 2015
USO October 1968 - April 1976
Skills
Resume Writing, Letters/portfolios, Interview strategies, Resume, Job Search Strategies, Cover Letters, Job Coaching, Mock Interviews, Job Search, Interview Preparation, Career Assessment, Career Counseling, Career Development, Personal Branding, Workforce Development, Applicant Tracking..., Technical Recruiting, Recruiting, Leadership Development, Employee Relations, Organizational..., Coaching, Performance Management, Interviews, Management, Employee Training, Executive Coaching, Temporary Placement, Personnel Management, Team Leadership, Succession Planning, Benefits Negotiation, Hiring, Sourcing, Job Descriptions, College Recruiting, Training Delivery, Onboarding, New Hire Orientations, Executive Search, Training, Talent Acquisition, Workforce Planning, Talent Management, Screening, Screening Resumes, Organizational..., Human Resources, Conflict Resolution, HRIS
Education
Frostburg State University 1978 — 1981
MBA, Business Administration
Davis and Elkins College 1963 — 1966
BA, English
Garden City High School 1957 — 1961
Diploma, English
Academic
MBA, Business Administration and Management, General
SERCO-NA Community Outreach SpecialistUnited States Army Reserve2004 - Present
United States Army August 1971 - January 2003
Education
Webster University 1995 — 1997
Master of Arts, Management
Indiana University of Pennsylvania 1967 — 1971
Bachelor of Science, Education
LinQuest April 2015 - Present
Stinger Ghaffarian Technologies (SGT) November 2014 - March 2015
Apogee Engineering, LLC February 2014 - October 2014
Analytical Systems Inc. November 2013 - December 2013
LinQuest October 2012 - July 2013
Serco-NA March 2009 - October 2012
US Air Force June 2004 - May 2009
Skills
ITIL v3 Foundations..., Configuration Management, Systems Engineering, Defense, Information Assurance, UML, JCIDS, Government, Enterprise Architecture, Requirements Analysis, DoD, Security, Earned Value Management, Process Improvement, Security Clearance, Requirements Management, Analysis, Intelligence, Integration, Government Contracting, Military, Program Management, Business Process Design, PMP, Air Force, DoDAF, SharePoint, System Architecture, Intelligence Analysis, Project Planning, Top Secret, Architecture, Organizational..., Proposal Writing, C4ISR, Aerospace, National Security, Navy, Command, Resource Management, Operations Management, Defence, Space Systems, Business Process, Testing, SOA, Data Modeling, SDLC, ITIL, Systems Analysis
Education
Central Michigan University
Master of Science in Administration, Business Administration and Management, General
Naval Postgraduate School 1991 — 1993
Master of Arts (MA), National Security Affairs
Government February 2015 - Present
Governement January 2014 - February 2015
FedEx Office October 2013 - January 2014
Mantech Intl October 2011 - April 2013
Walmart February 2012 - June 2012
Serco Na January 2011 - September 2011
US Navy August 2008 - October 2010
Walmart August 2009 - May 2010
US Navy August 2007 - August 2008
US Navy August 2003 - August 2007
Skills
Logistics, Procurement, Supply Chain Management, Inventory Management, Software Documentation, Purchasing, Quality Assurance, Warehousing, Analysis, Military, Budgets, Shipping, Customer Satisfaction, Management, Logistics Management, Transportation, Data Entry, Materials Management, Warehouse Management
Education
American Military University 2009 — 2014
Bachelor's Degree, Bachelor Of Arts Management
Columbia College 2010 — 2011
Associates Degree, General Studies
Children's Hospital Association May 2015 - Present
CSC January 2014 - May 2015
Favorite Healthcare Staffing September 2013 - December 2013
Ericsson June 2013 - September 2013
BMA October 2012 - June 2013
CSC January 2011 - October 2012
Serco NA 2007 - November 2010
EDS October 2006 - January 2007
GE Energy March 2006 - October 2006
Perfect Commerce January 2006 - March 2006
Skills
Microsoft SQL Server, XML, Databases, SQL, Oracle, C#, PL/SQL, VB.NET, T-SQL, Unix, SSIS, ASP.NET, Integration, VBScript, Web Services
Education
The University of Kansas
M.S, Computer Science
University of Michigan
B.S.E, Computer Engineering
Centriq Training
Serco-NA February 1999 - October 2011
Serco - North America, Inc February 2006 - September 2011
Serco-NA September 2001 - February 2006
Serco-NA July 2000 - August 2001
Serco-NA February 1999 - June 2000
Citibank, Moscow December 1996 - November 1997
Citibank December 1996 - November 1997
Motorola Mobile Communications, Moscow September 1995 - September 1996
Rolls-Royce plc, UK March 1995 - September 1995
Skills
Business Analysis, Risk Management, Problem Solving, Customer Relations, Requirements Analysis, Program Management, Team Building, Software Project..., Software Development, Project Planning, Integration, Change Management, Testing, Business Process..., PMP, Team Leadership, People Management, Requirements Gathering, SQL Server, SQL, Software Engineering, UML, Systems Analysis, Project Management, Management, Training
Education
Bauman Moscow State Technical University 1988 — 1994
Moscow State Technical University 1988 — 1994
Master of Science
Motorola University
Six Sigma Course
Honeywell Aerospace November 2013 - June 2014
Serco N.A October 2009 - June 2012
Serco N.A May 2009 - October 2009
CSC February 2009 - May 2009
Raytheon October 2007 - November 2008
Raytheon May 2000 - October 2008
Federal Govt June 1980 - October 1998
Skills
Air Force, Event Management, Workshop Facilitation, Program Management, Onboarding, Employee Benefits, Information Systems, DoD, Organizational..., Process Improvement, Security Clearance, Human Resources, College Recruiting, Benefits Administration, Information Assurance, Interviews, Recruiting, Management
Education
University of Maryland University College
UMUC 2001 — 2004
HR Management
PG Community College
HS Graduate
University of MD, University College 2002 — 2004
Human Resources Management/Personnel Administration, General
Texas Department State Health Services January 2015 - Present
Texas Health and Human Service Commission July 2014 - January 2015
Department of the Army June 2013 - June 2014
United States Department of Defense, Fort Hood March 2009 - March 2013
SERCO-NA July 2005 - March 2009
United States Army Reserves October 2000 - October 2006
Serco-NA June 2002 - July 2005
United States Army January 1993 - October 2000
Skills
Policy, Training, Access, Microsoft Office, Team Building, Employee Benefits, Military, Government, Project Planning, Human Resources, Leadership, Data Entry, Customer Service, Staff Supervision, Payroll, Travel Planning, Testing, Award Submissions, Time Management, Administrative..., Psychotherapy, Analysis, Administration, Typing, Benefits, Counseling, Outlook, Office Management, Security, Logistics, System Administration, Software Documentation, Records Management, Accounting, Troubleshooting, Supervisory Skills, Spreadsheets, Office Administration, Process Scheduler, Filing, Employee Relations, Conflict Resolution, Invoicing, Confidentiality, PeopleSoft, Telephone Skills, Army, Administrative Work, Employee Training, Administrative...
Education
University of Phoenix 2015 — 2016
Bachelor’s Degree, Human Resources Management and Services
Austin Community College 2013 — 2015
Associate's Degree, Business Administration and Management, General
Hope High School 1987 — 1991
Pearl River County Hospital & Nursing Home/IOP November 2013 - Present
SERCO-na October 2012 - November 2013
Mississippi Department of Human Services December 2011 - October 2012
Southeast Mississippi Rural Health Initiative, Inc. June 2007 - November 2010
Behavioral Health Center May 2003 - June 2007
Skills
Government, Motivational..., Leadership Development, Healthcare, Conflict Resolution, Family Therapy, Human Resources, Family Services, Nonprofits, Workshop Facilitation, Career Counseling, Community Development, Adolescents, Stress Management, Psychology, Grant Writing, Staff Development, Clinical Research, Supervisory Skills, CBT, Technology Needs..., Fundraising, Coaching, Leadership, Treatment, Mediation, Crisis Management, Volunteer Management, Behavioral Health, Resume Writing, Plannning, Child Development, Program Development, Teaching, Child Welfare, Mental Health Counseling, Solution Focused, Qualitative Research, Employee Relations, System Administration, Social Services, Case Managment, Crisis Intervention, Community Outreach, Mental Health, Group Therapy, Psychotherapy, Therapists, Crisis, Public Speaking
Education
University of Southern Mississippi 2000 — 2002
Master's degree, Social Work
William Carey College 1996 — 1999
Bachelor of Science (BS), Psychology
CTC (Central Texas College) January 2015 - Present
Serco SFL-TAP (Soldier for Life Transition Program) December 2013 - Present
SERCO-NA August 2010 - November 2013
Serco - North America March 2010 - August 2010
SERCO-NA, Army Career Alumni Program November 2008 - March 2010
SERCO-NA, Transition Services March 2008 - November 2008
T Mobility Communications June 2005 - November 2008
US Army Natick Soldier Research, Development, and Engineering Center June 1982 - June 1985
Skills
Counseling, Public Speaking, Government, Army, Conflict Resolution, Program Management, Community Outreach, Policy, Training, Staff Development, Leadership, Team Building, Government Contracting, Organizational..., Crisis Intervention, Non-profits, Experiential Learning, Central Government, Mobilization, Wraparound, Career Counseling, Interviews, Human Resources, Resume Writing, Personnel Management, Analysis, Security Clearance, Leadership Development, DoD, Military, Management, Operational Planning, Military Experience, Nonprofits
Education
Central Michigan University 2005 — 2008
Master of Public Administration (M.P.A.), Public Administration/Human Resource, 3.7
Central Michigan University 2005 — 2007
Master, Science Public Administration/Human Resources
Fayetteville State University 2001 — 2005
Bachelor, Science Business Administration/Marketing
TJ Engineering Inc. January 2015 - Present
SERCO NA December 2013 - December 2014
TJ Engineering Inc. February 2010 - December 2013
Cubic February 2007 - February 2010
Morgan Stanley Smith Barney September 1999 - February 2007
Merrill Lynch August 1997 - September 1999
United States Marine Corps 1977 - 1997
United States Marine Corps 1977 - 1997
Skills
Navy, Command, Aviation, National Security, Helicopters, Portfolio Management, DoD, Operational Planning, Military Operations, Military, Defense, Security Clearance, Systems Engineering, Program Management, Aircraft, Executive Management, Government Contracting, Strategic Planning, Organizational..., Defence, Strategic Financial..., Government, Risk Management, Leadership, Flights, Military Experience, Operations Management, Asset Managment, Process Improvement, Earned Value Management, Information Assurance, Intelligence Analysis, Analysis, Crisis Management, Training, Project Planning, Personnel Management, Policy, Proposal Writing, Security, Intelligence, Air Force, Army, Cross-functional Team..., Integration, Risk Assessment, Asset Management, Military Logistics, Leadership Development, Strategic Leadership
Education
San Diego State University-California State University 1996 — 1998
MBA, Business
Naval War College 1990 — 1991
MA, Strategic Policy and National Security, Graduated with Distinction
United States Naval Academy 1973 — 1977
BS, General Engineering
American Income Life Insurance Company June 2015 - Present
United States Air Force April 2014 - March 2015
US Army February 2011 - April 2014
SERCO-NA May 2008 - February 2011
U.S. Army December 2003 - May 2008
Skills
Training, Military, Leadership, Security Clearance, DoD, Army, Operational Planning, Management, Program Management, Military Operations, Military Experience, Information Assurance, Microsoft Office, Equal Opportunities, Facilitation, Military Transition, Resiliency, Family Services, Military Training, Federal Government, Team Building, Leadership Development, Government
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.)
Excelsior College 2008 — 2009
Bachelor of Science (BS), Liberal Arts
CCBOE January 2012 - Present
Serco-Na June 2007 - January 2012
Army Community Service October 2004 - June 2006
Community Support Center October 2003 - June 2004
Skills
Crisis Intervention, Nonprofits, Case Management, Case Managment, Program Development, Community Outreach, Policy, Social Services, Volunteer Management, Conflict Resolution, Training, Outlook, Microsoft Word, Policy Analysis, Government, Supervisory Skills, Customer Service
Education
University of Phoenix 2003 — 2005
BS, Criminal Justice Administration
Serco-NA July 2010 - Present
Focus on the Family October 2006 - September 2009
Hewlett-Packard Company January 1995 - January 2006
Education
Colorado Technical University 2003 — 2005
MBA
Colorado Technical University
B.S
US Army April 2009 - Present
US Army January 2001 - Present
US Army 2009 - 2013
Serco-NA July 2009 - November 2010
Skills
Troubleshooting, Military, Military Operations, Information Assurance, Physical Security, Routers, Security Operations, Computer Network..., Leadership, Army, Wireless, Software Installation, System Administration, Team Building, Military Experience, Leadership Development, Microsoft Office, Security Clearance, Customer Service, Training, Criminal Investigations, Policy, Time Management, Intelligence, Command, Emergency Management, Counterterrorism, Weapons, Intelligence Analysis, Force Protection, Combat, DoD, Firearms, COMSEC, Military Training, Top Secret, Government
Education
Strayer University-Virginia 2013 — 2017
B.S, Information Technology
Medford High School, Medford MA
Kaysen Naval Architectural Consultancy (KNAC) September 1994 - Present
Elliott Bay Design Group February 2015 - Present
RescueTrek May 2011 - Present
Gulf Coast Shipyard Group (GCSG)/Trinity Yachts, LLC 2013 - 2014
Austal USA 2012 - 2012
SERCO NA 2010 - 2010
ICI Services 2008 - 2010
BAE Systems 2005 - 2008
Gibbs & Cox, Inc. 1997 - 2001
M. Rosenblatt & Son, Inc. 1990 - 1994
Skills
Naval Architecture, Human Factors, Teaching, Test & Evaluation, Technical Writing, Photography, Digital Photography, Marine Engineering, Navy, Maritime, Coast Guard, Mass Properties, Security Clearance, AutoCAD, Human Systems..., Advanced Marine Vehicles, Project Engineering, Lean Engineering, Defense, Engineering, Shipbuilding, Engineering Management, Government Contracting, Project Management, Integration, Testing, CAD, Earned Value Management, Project Planning, Proposal Writing, Configuration Management, DoD, Military, Analysis, C4ISR, Ships, Systems Engineering
Education
Stevens Institute of Technology
MS, Ocean Engineering
Rensselaer Polytechnic Institute
BS, Engineering Science
Verizon 2012 - Present
Online Learning @ Armstrong State University 2007 - Present
SERCO-NA July 1998 - August 2012
Skills
E-Learning, Instructional Design, Distance Learning, Adult Education, Higher Education, Teaching, Curriculum Design, Educational Technology, Curriculum Development, Instructional Technology, Staff Development, Public Speaking, Blended Learning, Classroom, Captivate, Research, Editing, Learning Management..., Instructor-led Training, Training, Resume Writing, Leadership Development, Military, Program Management, Leadership, Team Building, Human Resources, Management, Military Operations, Military Experience, Security Clearance
Education
Columbus State University
Master's degree
SERCO NA April 2009 - Present
Pennsylvania National Guard May 2007 - Present
Pennsylvania National Guard June 2004 - May 2007
US Army August 1998 - August 2002
Skills
Military, Army, Troubleshooting, Logistics, Quality Assurance, Team Building, Training, Management, Testing, Military Logistics, Security Clearance, Logistics Management, DoD, Operational Planning, Military Operations
Education
DeVry University 2009 — 2013
Bachelor of Science, Electronics Engineering Technology
Lock Haven University of Pennsylvania 2004 — 2007
Bachelor of Arts, International Studies
Walter Reed National Military Medical Center December 2014 - Present
JPS Services June 2011 - November 2014
SERCO-NA June 2010 - June 2011
IAP World Services January 2008 - May 2010
Skills
Security Clearance, DoD, Military, Military Operations, Data Management, Process Improvement, Team Leadership, Information Analysis, Project Management, Presentations, Change Management, Performance Management, Customer Service, Problem Analysis, Creative Problem Solving, Strategic Planning, Consultative Style, Networking, Database Administration
Education
Excelsior College 2009 — 2011
Bach. of Liberal Arts, Minor of Ethnic Studies
Excelsior College 2009 — 2011
bs, minor in ethnic studies
Otsuka Pharmaceutical Companies (U.S.) November 2014 - Present
Grant Thornton LLP GPS November 2012 - May 2014
Serco - NA April 2010 - October 2012
EDS, HP Company May 2005 - August 2009
EDS an HP Company April 2003 - May 2005
EDS, an HP company November 2000 - April 2003
Verizon Telecom August 1998 - November 2000
Verizon Telecom February 1997 - August 1998
The Ritz-Carlton Hotel Company LLC 1990 - 1993
Skills
Change Management, Risk Management, Technical Recruiting, Management Consulting, Business Process, Outsourcing, Telecommunications, Program Management, Process Improvement, SDLC, Business Transformation, PMO, Certified Change..., Project Management, Strategy, IT Strategy, Project Planning, CRM, Vendor Management, Business Analysis, Organizational..., Requirements Analysis, Employee Training, Cross-functional Team..., PMP, Training, Strategic Communications, Start-ups, Leadership, Management, Software Project..., Organizational Design, Integration, Project Portfolio..., Resource Management, Performance Improvement, Business Process..., Information Technology, MS Project, Consulting
Education
Prosci Certified Change Management Practitioner 2013 — 2013
Certification, ADKAR Change Methodology
The George Washington University - School of Business
Project Management Certificate, Project Management Certificate
Vencore Inc. June 2014 - Present
Marymount University August 2010 - June 2014
Serco-NA May 2008 - December 2008
Accenture September 2006 - May 2008
Time Warner September 2005 - August 2006
Altiris, Inc December 2002 - July 2005
Skills
Business Analysis, Agile Methodologies, CMMI, Technical Documentation, Requirements Analysis, User Acceptance Testing, Project Management, Business Development, Government, Marketing, Time Management, Leadership, Human Resources, Training, Microsoft Office, Event Management, PowerPoint, Customer Service, Budgets, Sales, Datatel, VoIP, Public Speaking, Research, Fundraising, Data Entry, PeopleAdmin, Budgeting, Hosted VoIP
Education
George Mason University 2015 — 2017
Master of Science (M.S.), Organization Development & Knowledge Management
Marymount University 2011 — 2014
Bachelor of Business Administration (BBA), Management & Hospitality Management
Armed Forces Services Corporation March 2015 - Present
Highmark Companies, LLC March 2010 - February 2015
Serco, NA November 2007 - March 2010
General Dynamics Information Technology 2005 - 2007
Milestone Group 2003 - 2005
The Joint Staff 1997 - 2000
101st Airborne Division, U.S. Army 1996 - 1997
U.S. Army 1979 - 1997
Skills
Program Management, Government, Project Management, Requirements Analysis, Strategic Planning, Business Analysis, DoD, Project Planning, Process Improvement, Budgets, Business Process..., Analysis, Operations Management, Leadership, Contract Management, Policy, Managerial Finance, Team Leadership, Cross-functional Team..., Management
Education
Columbia University - School of International and Public Affairs 1989 — 1990
MIA, International Security Policy
University of Rhode Island 1975 — 1979
BA, Communication
Kaiser Permanente July 2015 - Present
Unicom Systems Inc. 2014 - July 2015
US Department of Health and Human Services 2013 - 2014
Evolver 2011 - August 2013
Serco-NA July 2011 - March 2013
Capitol One 2011 - 2011
Boy Scouts of America 2008 - 2011
Evolver, Inc. February 2008 - December 2010
Evolver and Lockheed Martin 2008 - 2010
Duke Energy Corporation 2007 - 2009
Skills
CCNA, CCSP, ITILv3, ITIL, Firewalls, Troubleshooting, VPN, Cisco Technologies, DNS, Data Center, Infrastructure, Network Administration, Network Design, Network Security, Networking, Operating Systems, Program Management, Routers, Routing, Security, Servers, Switches, System Administration, Unix, VMware, WAN, Windows Server, Linux, OSPF, Cisco Routers, DHCP, Juniper Technologies, EIGRP, System Deployment, Hardware, Information Technology, QoS, MPLS, VoIP, Software Installation, Cisco ASA
Education
University of Phoenix 2004 — 2011
Information Systems Security, Information security with emphasis on hospital afministration
Columbus State University, Ohio 1985 — 1986
Database and Information Systems, Certificate
Armed Forces Services Corporation (AFSC) October 2011 - July 2015
SERCO-NA September 2010 - October 2011
Unisys September 2008 - December 2009
Kforce Technology Staffing September 2008 - December 2009
SM Consulting January 2007 - February 2008
VOLT Telecom Group April 2002 - November 2005
Verizon Inc. November 1986 - November 2001
Skills
Telecommunications, Cross-functional Team..., Security Clearance, Customer Service, Project Planning, Program Management, DoD, Project Management, Team Building, Vendor Management, Leadership, Process Improvement, Team Leadership, Training, Networking, Human Resources, Software Documentation, Change Management, Coaching, Policy, Recruiting, Analysis, Military, Microsoft Office, Leadership Development, Strategy, Troubleshooting, Federal Government, Access, Budgets, Business Development, Call Centers, Government, Management, Security, Strategic Planning, Visio, Microsoft Excel, Proposal Writing, Windows, Testing, Integration, Defense, VoIP
Education
University of Phoenix 2000 — 2002
BS/BM, Business Management, GPA 3.63
University of Maryland University College 1999 — 1999
Certificate, EXCEL 301 - Experiential Learning program, 26 Credits
AT&T & Verizon Telecom Switch Engineering
Certificates, Telecommunications Engineering
US Military Schools (Air Force & Army)
Certificates
NearingPolymerClay May 2015 - Present
SSAI February 2014 - Present
Serco-NA April 2007 - January 2014
CA 1995 - 2007
Federal Trade Commission 1995 - 2005
The Washington Consulting Group August 1991 - February 1995
Landmark Systems 1988 - 1990
The Washington Consulting Group June 1987 - April 1988
Wilson Hill February 1985 - June 1987
Securities and Exchange Commission January 1984 - January 1985
Skills
Business Intelligence, Data Analysis, Systems Analysis, Testing, Business Analysis, SDLC, Requirements Analysis, Visio, MS Project, Microsoft Office, Change Management, Requirements Gathering, Security Clearance, Enterprise Architecture, Agile Methodologies, Analysis, Program Management, Software Documentation, Project Management, Governance, Databases, Integration, Quality Assurance, SharePoint, Risk Management, Database Design, Management
Education
University of Virginia 1974 — 1978
B.A. with distinction
George Mason University
Graduate Work, Information Systems Management
Serco-NA October 2010 - Present
AFSPC/A6, Peterson Air Force Base, CO 2006 - Present
USAF September 1982 - May 2006
Education
Colorado Technical University 2003 — 2006
Serco July 2015 - Present
Leidos March 2014 - July 2015
PwC July 2011 - March 2014
Northrop Grumman Information Systems September 2010 - July 2011
Northrop Grumman Information Systems July 2009 - September 2010
SERCO NA 2008 - 2009
Harrow Sports, Inc 2006 - 2007
Apex Systems 2004 - 2006
Skills
Applicant Tracking..., College Recruiting, Recruiting, Sourcing, Technical Recruiting, Program Management, Subcontracts Management, Project Finance, DoD, Security Clearance, Contract Management, Government Contracting, Business Development, Analysis, Contract Negotiation, Employee Relations, Human Resources, Internet Recruiting, Leadership, Management, Onboarding, Process Improvement, Talent Acquisition, Vendor Management
Education
James Madison University 2001 — 2004
B.S.
University of Maryland University College
MBA
Old Mill
Virginia Wesleyan College
MBACsi May 2013 - Present
Serco NA May 2010 - April 2013
ID Systems July 2005 - April 2010
Liberty Travel September 2002 - August 2005
QSSI 1999 - 2001
Quality Software Systems, Inc. 1999 - 2001
Quality SoftwareSystems Inc 1999 - 2001
RGTI Systems Software 1990 - 1999
RGTI Inc 1990 - 1999
IBS America February 1989 - May 1990
Skills
Enterprise Architecture, Public Speaking, Program Management, Customer Service, Project Management, Process Improvement, Software Documentation, Training, Salesforce.com, Business Process..., Business Analysis
Education
City University of New York-Brooklyn College 1986 — 1988
Master's
Southeast Missouri State University 1980 — 1982
BS, theater
Southeast Missouri State University
BA
Cerner Corporation October 2013 - Present
SERCO-NA August 1999 - October 2013
DST Systems March 1995 - August 1999
Kemper Financial Services May 1992 - March 1995
Education
Avila University 2002 — 2005
MBA
University of Central Missouri 1987 — 1992
BA
Serco-NA August 2013 - Present
TxDOT-TransGuide July 1994 - August 2013
Skills
Contract Management
Education
Texas A&M University 1980 — 1984
BS, Civil Engineering
The University of Houston
MS, Civil Engineering
Dean Foods July 2014 - Present
Dean Foods April 2013 - Present
Stock Yards Packing Co April 2011 - November 2012
Stock Yards Packing Co. September 2010 - April 2011
Solo Cup Company September 2008 - August 2010
Serco-NA August 2007 - September 2008
Skills
Forecasting, Financial Analysis, Process Improvement, Pricing Strategy, SAP, Financial Reporting, Business Analysis, Competitive Analysis, Budgets, Microsoft Excel, Microsoft Office, Analysis
Education
University of Dayton 2003 — 2007
BS, Business Administration
SERCO-NA May 2004 - Present
Right Management Consultants, Inc April 1998 - April 2004
Connected Leaderhip Institute, Inc. April 1992 - April 2004
Skills
Leadership, Training, Process Improvement, Business Development, Strategic Planning, Career Counseling, Leadership Development, Coaching, Instructional Design, Workshop Facilitation, Organizational..., Executive Coaching, Team Building, Program Management, Employee Training
Education
University of Oregon 1973 — 1975
Master's degree, Counseling Psychology
Western Oregon University
Bachelor of Science (BS), Secondary Education and Teaching
Serco-NA October 1999 - Present
Education
HACC, Central Pennsylvania's Community College 2001 — 2004
Associates, Business Administration
Eastern University
Organizational Leadership
Logistics Systems, Inc. January 2014 - Present
SCI Consulting, Inc. March 2013 - October 2013
Deep Water Point, LLC October 2012 - March 2013
Serco-NA March 2010 - July 2012
TranTech January 2008 - February 2010
STG March 2005 - December 2007
NCI Information Systems, Inc. October 2002 - March 2005
Telos Corporation August 1999 - October 2002
SI International April 1997 - August 1999
CACI December 1989 - April 1997
Skills
Program Management, Business Development, Security Clearance, DoD, Strategic Planning, Strategic Partnerships, Enterprise Software, New Business Development, Cloud Computing, Government Contracting, Government, Business Strategy, Proposal Writing, Information Assurance, Strategy, Management, Integration, Management Consulting, IT Strategy, Leadership, Systems Engineering, CRM, Enterprise Architecture, Professional Services, Computer Security, Consulting, Security, Federal Government, Defense, Outsourcing, SDLC, Team Building, Solution Selling, Team Leadership, Business Intelligence, Cross-functional Team..., Governance, Process Improvement, Change Management, Executive Management, SaaS, Requirements Analysis, Information Technology, PMP, Business Process..., Networking, Project Management, National Security, Cyber-security, Contract Negotiation
Education
University of Maryland College Park
Serco-NA October 2014 - Present
BAE Systems, Inc. December 2008 - April 2014
Nexus Technologies 2006 - 2007
CIBER, Inc. 1996 - 2006
Skills
Technical Recruiting, Applicant Tracking..., Talent Acquisition, Full-cycle Recruiting, Internet Recruiting, Onboarding, Workforce Planning, Recruiting, Contract Recruitment, Sourcing, Employee Relations, SDLC, Talent Management, Screening Resumes, College Recruiting, Benefits Negotiation, Screening, Executive Search, Interviews, PeopleSoft, Staffing Services, Vendor Management, Resource Management, Temporary Placement, HRIS, Taleo, Deferred Compensation, Personnel Management, Employer Branding, Human Resources, New Hire Orientations, OFCCP
Education
Boston University
Serco- na February 2014 - Present
GWA Innovative Technology, Inc. January 2010 - January 2014
CVS/Caremark May 2005 - August 2009
Skills
Financial Modeling, Business Analysis, Business Strategy, Project Management, Access, Management Consulting, Strategic Planning, SQL, Developing Price..., Advanced Excel Skills, Deltek Costpoint, SAS Enterprise Guide, Earned Value Management, Sharepoint
Education
Achimota School
Achimota School
Baylor University - Hankamer School of Business
Presec
Presec
Presec
Presec
ridge church school
James A. Lovell FHCC March 2014 - Present
Jesse Brown Veteran's Administration Hospital May 2013 - March 2014
United States Department of Defense October 2011 - May 2013
Serco-na September 2008 - October 2011
Finkelstein Fam 1952 - 2011
WINGS, Inc. July 2003 - August 2008
Krivo Industrial Supply, Inc. 1999 - 2003
Mary Bartelme Homes 1977 - 1980
Skills
Counseling, Fundraising, Case Management, Crisis Intervention, Non-profits, Prolonged Exposure..., Cognitive Processing..., Eye Movement..., Case Managment, Psychotherapy, Social Services, Career Counseling, Mental Health, Anger Management, Behavioral Health, EMDR, Nonprofits, Program Development, Community Outreach, Adolescents, Clinical Research, Family Therapy
Education
Loyola University of Chicago 1975 — 1977
Master's degree, Social Work
University of Houston 1971 — 1974
BA, Sociology
Bellaire High School
Serco NA May 2008 - July 2011
White & Case 1997 - 1999
White & Case 1995 - 1997
PwC 1990 - 1994
Skills
Business Process..., Financial Modeling, Financial Analysis, Strategic Planning, Finance, Research, Business Planning, Cost Accounting, Leadership, Budgets, Risk Management, Project Planning
Education
University of San Diego 2012 — 2014
Master’s Degree, Master of Science in Global Leadership (MSGL)
Old Dominion University 2005 — 2007
Bachelor of Science (B.S.), Business Administration and Finance
Tidewater Community College 2004 — 2005
Associate of Science (A.S.), Business Administration
TriWest Healthcare Alliance May 2011 - Present
Straight Line 2011 - 2011
Serco-NA January 2010 - July 2010
First Health Consulting 2010 - 2010
Indian Health Service 2010 - 2010
Edgewater Technology August 2005 - January 2008
Edgewater Technology August 2005 - December 2007
CSC November 2003 - August 2005
Cynatek Consulting February 2003 - November 2003
SyllogisTeks April 2001 - June 2002
Skills
Healthcare, Semiconductors, Billing Systems, Conversions, PL/SQL, Crystal Reports, SSRS, Cisco ICM
Education
Boston University School of Law 2008 — 2008
Paralegal Certificate, Paralegal
University of California, Berkeley 2002 — 2002
Cerrtificate, Visual Basic .NET
The University of New Mexico 2000 — 2000
Certificate, MicroFocus Cobol
Boston University 1981 — 1989
Bachelor's of Science, Computer Science
Serco-NA April 2003 - Present
C2 Technologies 2000 - 2003
Skills
ADDIE, Captivate, Learning Management..., Technical Writing, Distance Learning, Project Planning, Instructional Design, E-Learning, Instructor-led Training, Needs Analysis, Program Management, Business Analysis, Blended Learning, Adult Education, Organizational..., Curriculum Development
Education
Penn State University 1997 — 1999
M.Ed., Instructional Systems
Eastern Connecticut State University 1985 — 1989
B.S., Computer and Information Science
Thames Valley State Technical College 1982 — 1984
A.S., Data Processing Technology
Serco NA 2012 - Present
Charlotte W. Marson Consulting, LLC January 2009 - Present
Digital Ignite July 2008 - January 2009
VCampus Corporation August 2004 - July 2008
Pal-Tech, Inc. January 2003 - July 2004
Concert January 1999 - November 2002
Skills
Instructional Design, E-Learning, Project Management, Management, Program Management, Content Development, Editing, Product Development, Proposal Writing, Technical Writing, Training, Adult Education, Organizational..., Learning Management..., Distance Learning, Needs Analysis, Research, Instructor-led Training, Leadership, Blended Learning, Educational Technology, Leadership Development, Consulting, Content Management, Curriculum Design, Learning Management, Team Leadership, ADDIE, Instructional Technology
Education
The George Washington University
M.A., Higher Education Affairs
7-Eleven October 2010 - Present
SERCO-NA June 2008 - Present
Patient First May 2008 - Present
Navy Expeditionary Medical support Command August 2003 - April 2008
US Navy April 1988 - April 2008
Sentara Healthcare August 1993 - April 1995
Skills
Training
Education
Old Dominion University 2005 — 2007
BSMT
Adamson University 1978 — 1982
BSME, Engineering
SERCO-na August 2010 - Present
United States Air Force September 2006 - August 2010
Skills
Security Clearance, Network Administration, Security, Windows Server, Strategic Planning, VMware, Troubleshooting, Hardware, DoD, Program Management, Juniper, Information Assurance, Military, Security+, Cisco Technologies, Network Security, Computer Security, Disaster Recovery, System Administration, Data Center, VoIP, Leadership
Education
Colorado Technical University 2012 — 2014
Master's Degree, Management Information Systems, IT Security
Serco-NA December 2012 - Present
US Navy Retired September 2012 - December 2012
Commander Surface Force Atlantic July 2009 - August 2012
Defense Logistics Agency, Aviation September 2006 - July 2009
SPAWAR Systems Center Norfolk July 2004 - September 2006
USS BATAAN (LHD 5) May 2002 - July 2004
Fleet and Industrial Supply Center - Pearl Harbor May 1999 - May 2002
NAVSUP Weapon Systems Support July 1996 - May 1999
Skills
DoD, Security Clearance, Logistics, Supply Chain Management, Navy, Process Improvement, Procurement, Project Planning, Supply Chain, Business Process..., Management, Change Management, Strategy, Aviation, Budgets, Inventory Management, Aircraft, Human Resources, Military, Operational Planning
Education
University of Pennsylvania - The Wharton School 2009 — 2009
Executive Development Education
Naval Postgraduate School 1995 — 1996
MS, Material Logistics
College Misericordia 1981 — 1983
BS, Business Administration
Lackawanna Junior College 1979 — 1981
AS, Accounting
Riverside High School 1976 — 1979
Volt Services Group August 2010 - October 2010
Serco -NA July 2010 - August 2010
Almond and Associates April 2009 - July 2009
Weyerhaeuser October 2002 - November 2007
Brown & Brown Insurance May 2000 - December 2001
Absher Construction October 1998 - April 2000
Pipe, Inc December 1996 - October 1998
Skills
Payroll, PeopleSoft, Accounting, SAP, Microsoft Office, Customer Service, Account Reconciliation
Education
Pierce College
Business Administration
Clover Park Technical College
VA Southpoint PTC Clinic Jacksonville, FL April 2015 - Present
Southern Nevada Veterans Administration July 2014 - September 2014
Murray County Schools, GA February 2014 - May 2014
Magellan Behavioral Health August 2013 - September 2013
Magellan Behavioral Health April 2013 - July 2013
Serco - NA January 2011 - August 2012
Atlanta Area Schools February 2010 - May 2010
Pickens County Board of Ed January 2008 - January 2010
Ridgecreek School 2010 - 2010
Forsyth County Bd of Ed August 2005 - May 2007
Skills
Counseling, Social Services, Non-profits, Military Liaison, Teaching, Student Counseling, Educational Leadership, Crisis Intervention, Community Outreach, Psychotherapy, Mental Health Counseling, Psychology, Adolescents, Mental Health, Behavioral Health, Special Education, Staff Development, Case Managment, Nonprofits, Interventions, Program Development, Career Counseling, Curriculum Design, Group Therapy, Curriculum Development, CBT, Family Therapy, Conflict Resolution, Community Development, Therapists, Google Groups, Motivational..., Counseling Psychology, Grant Writing, Program Evaluation, Child Development, Resume Writing, Workshop Facilitation, Leadership Development, Stress Management, Treatment, Elementary Education, Volunteer Management, Adult Education, Clinical Research, Public Speaking, Fundraising, Clinical Supervision, Case Management, Technology Needs...
Education
Nova Southeastern University 2005 — 2008
EdS, Educational Leadership
Adelphi University 1991 — 1993
MSW, Social Work
Fordham University 1975 — 1979
BA, Communications
None February 2013 - Present
Serco-NA April 2005 - February 2013
si international 2005 - 2008
Knowledge Workers May 2002 - March 2005
SBI Technologies, Corp January 2002 - May 2002
National Security Agency November 1972 - January 2002
Skills
Program Management
Education
Penn State University 1965 — 1969
BS, Psychology
Abacus Technology Corporation August 2015 - Present
Self -Employed February 2015 - 2015
QVine Group 2012 - 2015
Dell Services Federal Government 2012 - 2012
NJVC, LLC 2010 - 2012
Serco NA 2008 - 2010
Electronic Data Systems 2006 - 2008
BAE Systems 2004 - 2006
Lockheed Martin 2001 - 2004
National Security Agency 1984 - 2000
Skills
Program Management, DoD, Government Contracting, Security Clearance, Proposal Writing, Business Development, New Business Development, Systems Engineering, Contract Management, Enterprise Architecture, Government, Earned Value Management, Military, Team Leadership, Defense, Operations Management, Leadership, Integration, Requirements Analysis, Risk Management, Project Planning, Analysis, Process Improvement, Project Management, Cloud Computing, Cross-functional Team..., Strategic Planning, Computer Security, Executive Management, Information Assurance, Security, Intelligence, Management Consulting, Management, RFP, Business Intelligence, SaaS, IT Service Management, Enterprise Software, Professional Services, Strategy, IT Strategy, Business Process..., PMP, Resource Management, Strategic Partnerships, Federal Government, Information Technology, Information Security, Vendor Management
Education
Northeastern University
Executive Leadership
University of Maryland Baltimore County
BA, Economics, Finance, and Managerial Economics
Serco NA May 2010 - September 2015
SAIC August 1991 - December 2006
Skills
Proposal Writing, Training, Project Management, DoD, Strategy, Strategic Planning, Management, Program Management, Government Contracting, RFP, Marketing, Security Clearance, Cross-functional Team..., Defense, Systems Engineering, Government, Contract Negotiation, Budgets, Technical Writing, Integration, Military, Team Building, Leadership, New Business Development, Contract Management, Team Leadership, Change Management, Information Assurance, Analysis, Project Planning, Operations Management, Business Strategy, PMP, Business Development, Requirements Analysis, Process Improvement, Visio, Risk Management, CRM
Education
Excelsior College
BS, Liberal Studies
Odyssey-TCI JV LLC December 2011 - August 2014
SERCO-NA October 2007 - December 2011
Skills
Student Development, Student Leadership, Educational Leadership, Special Education, Elementary Education, Education, Academic Achievement, Testing, Training, Leadership, Community Outreach, Staff Development, Teaching, Program Management, Instructional Design, Public Speaking, Coaching
Education
Kean University
Bachelor of Arts, Elementary Education and Teaching
The College of New Jersey
Master of Education (M.Ed.), Educational Leadership and Administration, General
The College of New Jersey
Master's of Education
mensbeltbucles July 2013 - Present
K & J Managed Solutions February 2013 - July 2013
Consultant June 2010 - August 2012
TRAX International Corporation June 2010 - November 2010
Serco NA August 2009 - May 2010
TRIRIGA April 2007 - February 2009
Sprint Commmunications September 1999 - September 2002
ANSTEC May 1994 - April 1999
HDC Inc 1986 - 1991
Unisys 1983 - 1985
Skills
Proposal Writing, RFP, Bid, Compliance, Schedules, Requirements Analysis, Editing, Writing, RFI, Capture, Research, Analysis, Customer Relations, RFQ, Strategic Planning, Proofreading, Proposal Management, Documentation, Risk Management, Copy Editing, Problem Solving, Pre-sales, Vendor Relations, Marketing Materials, Customer Service, Image Capture, Software Documentation, Technical Writing, Project Planning, SharePoint, Marketing, New Business Development, Account Management
Education
The George Washington University 1968 — 1970
MBA Candidate
University of Miami 1962 — 1966
BS, Zoology/Chemistry
Resumes for Success July 2012 - Present
SERCO-NA October 2002 - June 2012
ACAP (Ft. Belvoir) Serco. Inc. October 2002 - June 2012
Skills
Strategic Planning, Public Relations, Microsoft Excel, Government, Social Media, Public Policy, Customer Service, Non-profits, Event Planning, Policy Analysis, Policy, Politics, English, Event Management, Employee Relations, New Business Development, Outlook, Organizational..., Team Building, Community Outreach, Sales, Social Media Marketing, National Security, Resume, Sales Management, Team Leadership, Program Management, Teaching, Military, Security Clearance, Coaching
Education
University of Colorado at Boulder 1966 — 1967
Master's degree, History
State University of New York at New Paltz 1963 — 1966
Bachelor's degree, Social Stuides/Secondary Education
Confidential November 2014 - Present
PrimeConsult April 1998 - Present
PrimeConsult, Inc January 1978 - Present
SERCO-NA November 2012 - September 2014
PrimeConsult April 1998 - December 2012
KBR May 2011 - December 2011
Various IT companies throughout Metro DC January 2001 - December 2010
Parks College and Northern Virginia Community College January 2001 - December 2009
WMATA January 1994 - January 2004
ENTER Corp January 1991 - January 1994
Skills
Internationalization, Budgeting, Technical Writing, Vendor Relations, Testing, Policy, Writing, Proposal Writing, Translation, Government, Analysis, Strategic Planning, Research, Access, Security, Documentation, Microsoft Office, Quality Assurance, Troubleshooting, Curriculum Development, Computer Hardware, Planning, Requirements Analysis, Change Management, Customer Relations, Team Building, Risk Management, Mentoring, Negotiation, Problem Solving, English, Interpreting, Medical Translation, Budgets, Project Planning, Software Documentation, SharePoint, Management, Visio, System Administration, DoD, Customer Service, Security Clearance, Training, Procurement, Business Process, Program Management, Contract Management, Military, Supervisory Skills
Education
American TESOL Institute 2013 — 2014
ESL (advanced & Business English) teacher, Teaching English as a Second or Foreign Language/ESL Language Instructor
Sofia University St. Kliment Ohridski 1975 — 1981
M.Sc., Applied Physics
Serco-NA November 2006 - March 2010
Presbyterian Healthcare Services July 2003 - November 2006
Coors Brewing Company June 1998 - June 2003
Skills
Process Improvement, SDLC, Software Documentation, Project Management, Requirements Gathering, Leadership, Management, Enterprise Software, Visio, Training, Testing, Team Building, PMP, Analysis, Vendor Management, Requirements Analysis, Software Project..., SQL, Enterprise Architecture, Business Process, Systems Analysis, Resource Management, Six Sigma, Business Analysis, IT Service Management, Data Analysis, IT Management, Software Development, Project Portfolio..., Change Management, Business Process..., MS Project, Consulting, Software Implementation, SharePoint, PMO, ITIL, Troubleshooting, Team Leadership, Security, IT Strategy, Information Technology, Microsoft SQL Server, Integration, Project Planning, Program Management, Risk Management
Education
Project Management Institute
Certification
The University of New Mexico
Regis University 2000 — 2003
The University of New Mexico
Serco-NA April 2012 - Present
Embry-Riddle Aeronautical University 2006 - Present
Innovative Technologies Corporation (ITC) February 2011 - April 2012
Leader Communications, Inc. June 2007 - February 2009
Robbins-Gioia October 2006 - March 2007
Harris Corporation August 2005 - October 2006
National College of Business & Technology April 2004 - August 2005
Titan Corporation May 2002 - February 2004
Titan Corporation March 1999 - May 2002
techplan 1996 - 1999
Skills
Program Management, Teaching, Government, Documentation, Communication, Research, Analysis,, Assessment, Writing
Education
Regis University 2001 — 2003
MBA, Business/Management
Southern Illinois University, Carbondale
Bachelor of Science, Occupational Education
Serco-NA October 2009 - Present
New Mexico State University August 1990 - October 2009
Skills
System Administration, Linux, Unix, Solaris, Network Administration, Shell Scripting, Cisco, TCP/IP, HTML, IP Networking, Microsoft Office, Visio
Education
New Mexico State University 2002 — 2006
BS, Mechanical Engineering
Kforce Inc May 2015 - Present
SAIC February 2014 - May 2015
Serco-NA November 2011 - January 2014
Qivliq June 2011 - January 2012
WareOnEarth Communications, Inc. September 2009 - August 2011
SUNY Fredonia March 2007 - August 2009
ITS/Data Communications 2009 - 2009
Skills
Networking, Firewalls, Switches, Wireless, Juniper, Cisco IOS, Network Security, TCP/IP, Active Directory, Security+, DHCP, Security, Windows Server, Network Engineering, Troubleshooting, VPN, Cisco Technologies, System Administration
Education
State University of New York College at Fredonia 2005 — 2009
Bachelors of Science, Computer Information Systems
SERCO-NA June 2014 - February 2015
L-3 STRATIS 2011 - 2014
General Dynamics Information Technology 2011 - 2011
Applied Integrated Technogies 2010 - 2010
Hewlett-Packard 2008 - 2010
Electronic Data Systems 1980 - 2007
Skills
Integration, PMP, Program Management, Process Improvement
Education
University of Kentucky
Master of Arts (M.A.)
University of Pittsburgh
Bachelor of Arts (B.A.)
CPS Energy November 2014 - Present
Lockheed Martin IS&GS November 2012 - July 2014
Serco-NA December 2010 - October 2012
Rivada Networks October 2007 - November 2010
Skills
VoIP, Wireless, Cellular, Telecommunications, Cisco, Project Engineering, Video Conferencing, Multimedia
Education
Colorado Technical University 2011 — 2012
MSEIS, Enterprise Information Systems
Colorado Technical University 2004 — 2007
BSIT, General IT, IP, and Visual Basic
Serco September 2014 - Present
serco-na September 2006 - Present
US Navy 1990 - 2004
Skills
Proposal Writing, Program Management, DoD, Process Improvement, Government Contracting, Defense, Security Clearance, Requirements Analysis, Military, Change Management, Project Planning, Security, Government, Integration, Operations Management, Leadership
Education
University of Phoenix
Associate's degree
Serco, NA February 2004 - Present
United States Department of Defense June 1975 - January 2004
United States Air Force June 1970 - June 1975
Skills
Program Management, Change Management, Project Management, Process Improvement, Strategic Planning, Management Consulting, Business Process..., Business Strategy, Integration, Operations Management, Government, Requirements Analysis, Systems Engineering, Security Clearance, Earned Value Management, Business Analysis, Project Planning, Risk Management, Team Building
Education
The George Washington University 1975 — 1979
Master of Science (M.S.), Research and Development Management
US Military Academy, West Point NY 1966 — 1970
Bachelor of Science (BS), Military Science / Engineering
ABSC April 2010 - Present
TexelTek January 2010 - April 2010
Serco-NA December 2008 - October 2009
Eagle Alliance April 2008 - December 2008
TransQuest Ventures, Inc August 2006 - February 2007
Booz Allen Hamilton August 2004 - August 2006
General Dynamics January 2003 - August 2004
Office of Naval Intelligence June 1998 - October 2002
Defense Intelligence Agency January 1996 - June 1998
ONI January 1992 - December 1995
Education
The George Washington University 1994 — 1997
MA, Telecommunications
Drexel University 1985 — 1987
MBA, Mgmt of Info Systems (MIS)
West Chester University of Pennsylvania 1972 — 1977
BS, Chemistry
Armed Forces Services Corporation December 2014 - Present
US Army Garrison, Fort Carson April 2011 - December 2014
SERCO-NA November 2009 - March 2011
General Dynamics Information Technology January 2008 - October 2009
Skills
Program Management, Process Improvement, Resource Management, Regional Integration, Regional Marketing, Software Documentation, Windows Server, Microsoft Office, Project Management, Outlook, Database Administration, Access, Servers, Troubleshooting, Administrative..., Security Clearance, Government, Management, Analysis, Policy, System Administration, Training, Public Speaking
Education
Marywood University 2001 — 2004
Master of Arts (M.A.), Child Clinical/School Psychology
University of Scranton 1997 — 2001
Bachelor of Science (B.S.), Psychology/Business
SERCO NA GPS User Equipment Deputy PMAir Force Space Command2002 - 2006
Education
University of Southern California 1986 — 1988
MS, Engineering Systems Safety Management
The Citadel 1976 — 1980
BS, Electrical Engineering
Serco_NA March 2013 - Present
CACI International Inc May 2010 - March 2013
USS Vella Gulf August 2009 - May 2010
US Army Corps of Engineers March 2009 - September 2009
USS Dwight D. Eishenhower 2006 - 2009
Skills
Software Documentation, Training, Budgets, Project Planning, MS Project, Process Improvement, Requirements Analysis, Quality Assurance, Project Management, Team Leadership, Troubleshooting, Leadership, Management, Military, Databases, DoD, Microsoft Project
Education
Bellevue University 2010 — 2011
Project Management, Project Management
US NAVY 2003 — 2003
NEC 9502, INSTRUCTOR
Lamar University 1983 — 1985
A.A.S, Electrical Technology
American Systems July 2013 - Present
Catapult Technologies October 2012 - July 2013
PowerTek Corporation May 2012 - October 2012
Serco NA January 2012 - May 2012
Center for Army Analysis May 2010 - May 2011
Skills
GIS, PowerPoint, Access, Dreamweaver, Microsoft Office, Geomatics, Google Earth, Cartography, Training, ArcGIS, Government, Software Documentation, DoD, Defense, Program Management, Technical Support, Active Directory, Windows 7, Networking, Microsoft Exchange, Computer Security, Databases, Help Desk Support, Security Clearance, Intelligence Analysis, Management, Internet Recruiting, SDLC
Education
University of Maryland University College/Northern Virginia Community College 2012 — 2012
Master of Science (MS) Cyber Security, Cyber Security
George Mason University 2005 — 2009
BA in Geography/Geospatial Information Systems, Geography, GIS
Serco - NA April 1996 - Present
Skills
ColdFusion, SQL, Microsoft SQL Server, Database Design, SSIS, Disaster Recovery
Education
Kansas State University 1979 — 1984
Bachelor's degree, Computer Science
Zeiders Enterprises, Inc. November 2012 - Present
Serco - NA November 2011 - October 2012
Nationwide Retirement Solutions November 2006 - October 2011
Skills
Retirement Planning, Wealth Management, Insurance, Finance, Managerial Finance, Financial Advisory, Loans, Mutual Funds, Asset Management, Analysis, Investment Advisory, Training, Retirement, Securities, Customer Service, Financial Analysis, Personal Finance, Fixed Annuities
Education
College of Financial Planning 2009 — 2012
Master of Science (MS), Financial Planning and Services
Ohio University 1984 — 1987
BBA, Business Administration
USPTO December 2010 - Present
Serco NA May 2008 - December 2010
Virgina Commonwealth University 2005 - 2008
Virginia Commonwealth University September 2005 - December 2006
Virginia Commonwealth University August 2005 - August 2006
CVS Pharmacy June 2005 - August 2005
Roanoke College May 2003 - August 2003
Education
Virginia Commonwealth University 2005 — 2008
Masters, Medicinal Chemistry
Roanoke College 2001 — 2005
Bachelor of Science, Chemistry
Serco-NA May 2010 - Present
AT&T Government Solutions 2009 - December 2010
STG January 2008 - April 2009
BAE Systems IT May 2000 - January 2008
U.S. Navy June 1974 - December 1999
Skills
DoD, Program Management, Leadership, Navy, Business Development, Government Contracting, Security Clearance, Military, Defense, Process Improvement, Operations Management, Government, Business Process..., Command, Information Assurance, Logistics, Logistics Management, Management, Management Consulting, Military Operations, Operational Planning, Organizational..., Proposal Writing, Security, Strategy, Systems Engineering, Team Building, Team Leadership
Education
Strome College of Business 1986 — 1987
MBA, Business
Navy Suppy Corps School 1981 — 1981
NA, Navy Logistics
United States Naval Academy 1969 — 1974
BS, Management
Serco NA 2007 - Present
Skills
Operations Management, Process Improvement, Project Management
Education
Old Dominion University 2003 — 2007
Bachelor of Science (B.S.), Mechanical Engineering
Hewlett-Packard September 2014 - Present
University of Maine at Augusta August 2014 - Present
Jack in the Box November 2012 - September 2014
Serco May 2012 - November 2012
Serco NA March 2009 - May 2012
Graham Advertising June 2007 - April 2009
Stuttgart Public Affairs September 2003 - February 2007
Stuttgart Public Affairs September 2003 - February 2007
Fountain Fort Carson High School September 2001 - January 2002
Compaq Computer Corp January 2000 - August 2001
Skills
SharePoint, IIS, Security+, Active Directory, System Administration, Windows Server, VMware, Unix, Security, Networking, SQL, Disaster Recovery, Troubleshooting, VPN, Servers, Network Administration, XP, Operating Systems, Microsoft SQL Server, SDLC, Hardware, Software Installation, Training, Databases, Firewalls, Information Technology, Technical Support, Microsoft Exchange, Solaris, Testing, Switches, Access, System Deployment, DNS, Network Security, VMware ESX, DHCP, Information Security, Help Desk Support, Windows 7, IT Management, TCP/IP, Computer Security, Windows XP
Education
Colorado Technical University 2011 — 2014
Doctorate of Computer Science, Computer Science Enterprise Information Systems
University of Maryland
Master of Science Degree, Information Technology
University of Maryland
Associate's Degree, Computer Studies
University of Maryland
Bachelor of Science Degree, Information Systems Management
Davis-Paige Management Systems (DPMS), LLC September 2015 - Present
Apogee Engineering October 2013 - June 2015
Serco NA October 2007 - October 2013
Lockheed Martin August 2007 - October 2007
J&J Maintenance, Inc. February 2007 - August 2007
SI International (now Serco NA) June 2006 - November 2006
FrontRange Solutions November 2001 - June 2006
Skills
Analysis, Accounts Receivable, Program Management, Software Documentation, Budgets, Government Contracting, Account Reconciliation, Invoicing, Auditing, Government, Training, Management, Process Improvement, DoD, Security Clearance, Project Management, Troubleshooting, Accounts Payable, Military, Access, Microsoft Excel, Team Leadership, Time Management, Business Process..., Risk Management, Accounting, Human Resources, Microsoft Office, Procurement, Finance, Telecommunications, Contract Management, Financial Reporting, Microsoft Word, Outlook, Requirements Analysis, Security, Research, Financial Analysis, budget, Financial Audits, micro
Education
Regis University 2013 — 2016
Bachelor’s Degree, finance, 4
Capstone Consulting Group, LLC February 2011 - December 2014
Serco-NA June 2006 - April 2010
SI International 2006 - 2009
Computer Sciences Corporation 1983 - 2006
Skills
Succession Planning, Employee Relations, Leadership Development, HRIS, Onboarding, Talent Management, Outsourcing, Management, Workforce Planning, Human Resources, Leadership, Personnel Management, Team Building, Deferred Compensation, Employee Engagement, Talent Acquisition, Organizational..., Recruiting, Performance Management, Change Management
Education
State University of New York College at Cortland 1973 — 1977
BA, Psychology
Serco April 2012 - Present
SAIC March 2011 - April 2012
Serco NA July 2009 - March 2011
SI International March 2004 - July 2009
Matcom Corporation December 1998 - March 2004
Sharp Professional Services October 1997 - November 1998
Skills
T-SQL, SSRS, Agile Methodologies, Microsoft SQL Server, Database Design, ColdFusion, Software Development, Web Services, Requirements Analysis, SQL
Education
DeVry University 1993 — 1998
Bachelor's, Computer Information Systems
Volt Workforce Solutions May 2014 - Present
Professional Performanance Group April 2013 - October 2013
SERCO-NA October 2011 - April 2013
Enterprise Rent-A-Car December 2007 - June 2008
State Compensation Inurance Fund June 2002 - June 2004
State of California Dept. of Industrial Relations/Div of Workers' Compensation June 1995 - June 2002
Skills
Recruiting, Employee Relations, Interviews, Policy, Employee Benefits, Community Outreach, Human Resources, Training, Customer Service, Payroll, HRIS, New Hire Orientations, Deferred Compensation, Temporary Placement, Management, Career Development
Education
The University of Texas at San Antonio 2006 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Serco-na January 2008 - February 2011
Albany Engineered Composites April 1994 - July 2007
Education
University of New Hampshire
BA, History
SERCO June 2013 - Present
ITT Systems December 2011 - December 2012
SERCO NA August 2009 - November 2011
ITT Systems July 2008 - July 2009
SI International January 2008 - July 2009
SI International January 2007 - January 2008
SI International October 2005 - January 2007
SI International February 2004 - October 2005
Classen Computer Consulting October 2002 - February 2004
US Air Force May 1986 - August 1995
Skills
Active Directory, Servers, Windows Server, Microsoft Exchange, Information Assurance, BMC Remedy, VMware Workstation, Troubleshooting, Network Security, Security, Technical Support
Education
Pikes Peak Community College 1999 — 2001
AAS, networking
Serco-NA 2013 - Present
Kratos Defense and Security Solutions August 1999 - March 2013
Cole Layer Trumble May 1985 - July 1999
Skills
Software Engineering, Unix Shell Scripting, XML, Software Development, Requirements Analysis, Oracle PL/SQL..., Problem Analysis, Customer Support, Business Analysis, Oracle, Unix
Education
Sinclair Community College 1983 — 1984
Associate of Arts and Sciences (A.A.S.), Data Processing
Wright State University 1980 — 1982
Business Administration and Management, General
Serco-NA August 2010 - Present
Qimonda 2005 - 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word
Education
American InterContinental University
Serco-NA February 2004 - Present
Skills
Reporting & Analysis, Microsoft Excel, Operations Management, Supervisory Skills, Process Improvement, Management, Security Clearance, IT Audit, IT Operations, Microsoft Office, Data Analysis, Event Planning, Project Coordination, Securities Offerings, Data Collection, Performance Reporting, Software Project..., Travel Management, Wireless Communications..., Cellular Analysis, Conference Presentations, General Insurance, Financial Services, Leadership
Education
Johnson County Community College
Associate's Degree, Business Admin., Dean's List
Cole Engineering Services, Inc. April 2013 - Present
Cubic June 2012 - April 2013
Serco - North America May 2011 - June 2012
Serco NA December 2004 - May 2011
Skills
Security Clearance, Microsoft Office, Troubleshooting, Data Entry, Microsoft Excel, Microsoft Word, Time Management, Administrative..., Operational Planning, Program Management, Software Documentation, Command, Leadership, System Administration, Supervisory Skills, Military, Army, Military Experience, DoD, Military Operations, Process Scheduler, Call Centers, Administration, Government
Education
Harford Community College 2000 — 2002
Associate of Arts (AA), General Studies, 3.9
Webster University October 2011 - Present
Serco - NA October 2008 - September 2011
Serco - NA February 2008 - September 2008
Naval Education and Training Command January 2006 - January 2008
US Navy April 2003 - December 2005
US Navy November 1999 - November 2002
Skills
Management, DoD, Operational Planning, National Security, Army, Leadership, Security Clearance, Leadership Development, Command, Top Secret, Military Experience, Military, Training, Force Protection, Active Directory, Government, Public Speaking, Employee Relations, Team Building, Navy, Recruiting, Program Management, Intelligence Analysis
Education
Campbell University 1999 — 2001
Bachelor of Arts (B.A.), Business Administration
Quincy College 1995 — 1997
Associate of Arts (A.A.), Business Administration
Alion Science and Technology October 2012 - Present
Burr Business Solutions August 2010 - November 2011
AAR Airlift September 2010 - August 2011
Serco-NA March 2005 - July 2010
Resource Consultants Incorporated September 2003 - March 2005
US Navy 1992 - 1997
Skills
Systems Engineering, Strategy, Logistics, DoD, Military Operations, National Security, Navy, Government Contracting, Leadership, Integration, Aircraft, Afghanistan, Defense, Command, Project Management, Supply Chain, Cross-functional Team..., Aerospace, Avionics, Program Management, Engineering Management, Electronic Warfare, Requirements Analysis, Earned Value Management, Operational Planning, Security Clearance, Military, Process Improvement, Military Experience
Education
Saint Leo University 1987 — 1989
BA, Technology Management
Mater Dei High School, Santa Ana, California 1972 — 1976
N/A May 2012 - May 2012
Serco-NA March 2012 - May 2012
Mantech International March 2011 - May 2011
SRA International, Inc February 2010 - October 2010
Lee Technologies September 2008 - January 2009
Comcast Cable December 2007 - January 2008
Computer Science Corporation March 2007 - December 2007
Tekmark/Verizon June 2006 - September 2006
SFA June 2005 - June 2006
Bell South/Verizon December 1997 - July 2003
Skills
BMC Remedy, ITIL, Call Center, Dispatching, Microsoft Office, Windows, Outlook, Troubleshooting, Fax, Customer Service, Technical Support, Citrix, Dispatchers, Retail
Education
Strayer University 2007 — 2008
Associate of Arts (A.A.), Information Technology, 3.54
10/2008, Strayer University
Associate of Arts, Information Systems
Serco-North America May 2011 - Present
Serco NA January 2008 - May 2011
Serco - North America July 2007 - January 2008
Serco - North America February 2006 - July 2007
Serco - North America March 2005 - February 2006
Serco - North America November 2000 - March 2005
Skills
Project Management, Visio, Microsoft Excel, Microsoft Word, Microsoft Office, Databases, PowerPoint, Costpoint, Deltek, Windows, DoD, Process Improvement, Government Contracting, Technical Writing, Requirements Analysis, Program Management, Proposal Writing, Testing, Integration, SharePoint, Troubleshooting, Analysis, Contract Management, Earned Value Management, Government, MS Project, Management, Project Planning, Software Documentation, Microsoft Project, Security Clearance
Education
Regis University 2009 — 2014
Pursuing Bachelor's Degree, Business Administration and Management, General
Mitchell HS
E2 Optics April 2015 - Present
LVW Electronics December 2014 - April 2015
Serco-NA March 2009 - December 2014
USAF September 2002 - January 2009
Marconi Communications October 1999 - July 2002
Skills
Certified Vindicator...
Education
Colorado Technical University 2011 — 2014
Electrical, Electronic and Communications Engineering Technology/Technician
ITT Technical Institute-Youngstown 1997 — 1999
ACS Electronics Engineering, Electronic Engineering
SERCO-Na July 2006 - Present
Education
Delgado Community College
warren easton
Serco NA May 2012 - Present
United States Air Force Reserve November 2002 - March 2012
BAE Systems 2004 - 2011
Lockheed Martin/ACS Defense June 2003 - April 2004
SAIC March 1999 - May 2003
Maryland Air National Guard July 1995 - November 2002
United States Air Force May 1991 - July 1995
Skills
Intelligence Analysis,..., Technical Writing, Program Management, Technical Documentation, Software Documentation, Requirements Analysis, Military, Analysis, Testing, Intelligence Analysis
Education
Joint Military Intelligence College, Washington, DC 2000 — 2002
Master of Science, Strategic Intelligence, Military Strategic Intelligence, Political Leadership, Research and Analysis, 3.3 GPA
17th Training Win, Goodfellow AFB, TX 1995 — 1996
Diploma, Intelligence Applications, 95
Naval Technical Training Center Corry Station 1991 — 1992
Diploma, Cryptologic Technician, Morse Code, Passed
Montclair State University 1986 — 1988
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.3 GPA
Bergen Community College 1984 — 1986
None, Matriculated to Montclair State College, Broadcasting, 3.4
Serco-NA October 2012 - June 2014
The Greentree Group September 2008 - July 2012
Dynamics Research Corporation December 2004 - August 2008
Skills
Requirements Analysis, Program Management, Enterprise Architecture, Air Force, Business Analysis, Databases, Business Process..., Business Intelligence, Software Project..., Software Development
Education
Otterbein College
Bachelor of Science (BS), Mathematics
University of Alaska Anchorage
Master of Business Administration (MBA), Management Information Systems, General
Air War College 1985 — 1986
Serco-NA November 2012 - Present
SWBH 2006 - 2011
Copper Canyon Academy December 2007 - December 2008
Skills
Mental Health, Psychotherapy, Anger Management, Group Therapy, Child Development, Adolescents, Counseling Psychology, Mental Health Counseling
Education
Western New Mexico University 2002 — 2004
Master of Arts (MA), Counseling
Syracuse University 1988 — 1992
Bachelor of Arts (BA), Psychology & Women's Studies
Serco-na Government ContractorSerco - North AmericaJuly 2012 - Present
Xerox August 2005 - July 2012
Education
Old Dominion University 1992 — 1998
Criminal Justice
Serco-NA 2010 - Present
SI Intl 2005 - 2010
Walmart August 2003 - February 2006
AT&T January 1984 - September 2002
Southwesten Bell Telephone Company June 1977 - December 1983
Skills
Customer Service, Access, Office Administration, Administrative..., Training, Microsoft Office, Outlook, Sales, Office Management, Data Entry, Microsoft Excel, Supervisory Experience, Cashiering, Supervisory Skills, Troubleshooting, Government, Customer Satisfaction, Telecommunications, Time Management, Team Leadership
Education
Metropolitan Community College-Blue River
SERCO-NA 2001 - 2012
Serco June 2001 - April 2011
Skills
SQL*Plus, HTML scripting, Microsoft Office, COBOL, Fortran, Visual Basic, JCL
Education
Colorado Technical University-Online 2003 — 2004
Bachelor of Science (B.S.), Computer Software Engineering
Serco-na June 2009 - Present
Education
Community College of the Air Force
Associate of Arts (AA), Human Resources Management/Personnel Administration, General
Serco June 2015 - Present
Serco-na January 2015 - June 2015
Arizonas Children Association January 2014 - October 2014
Ameripsych Inc May 2013 - January 2014
Chicanos Por La Causa December 2012 - March 2013
Skills
Leadership Development, Community Outreach, Public Speaking, Training, Program Development, Nonprofits, Leadership, Teaching, Conflict Resolution, Social Services, Career Counseling, Staff Development
Education
Northern Arizona University 2013 — 2014
Master of Education (MEd), Human Relations
University of Arizona 2011 — 2014
Bachelor of Science (B.S.), Family Studies and Human Development
Arizona Western College 2009 — 2011
Associate of Arts (A.A.), Psychology
MS Youth Challenge Academy January 2012 - Present
SERCO-NA February 2010 - December 2012
US Army JROTC August 2008 - November 2009
Education
Mississippi State University 2001 — 2003
Master of Science (MS), Geological and Earth Sciences/Geosciences
William Carey University
Master of Business Administration (MBA), Executive Leadership