SERCO North America
Industry: IT service management company
DescriptionHeadquarters: Herndon, Virginia, United States Founded: 1988 Subsidiaries: BTP Systems, LLC, SI International, Inc. Parent organization: Serco
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SERCO North America Employees
Juniper Networks April 2015 - Present
Salient Federal Solutions May 2012 - April 2015
Serco, North America December 1999 - May 2012
CDI 1998 - 2000
Airforce 1990 - 2000
Skills
Integration, Network Architecture, Telecommunications, Security, Switches, Networking, Data Center, Network Security, Program Management, Enterprise Architecture, Firewalls, IT Service Management, Network Engineering, DoD, Project Management, Routers, Network Design, Cisco Technologies, MPLS, Security Clearance, Testing, Technical Support, Systems Engineering, Virtualization, System Deployment, Computer Security, Requirements Analysis, CISSP, VMware, Information Security, WAN, ITIL, LAN-WAN, IT Operations, IT Management, Troubleshooting, Cloud Computing, Telecommunications..., Juniper, Solution Architecture, TCP/IP, Active Directory, IT Strategy, VPN, Disaster Recovery, VoIP, Architecture, Routing, Technical Project..., Technical Director
Education
Capella University 2009 — 2011
Masters Degree of Science in IT
Colorado Christian University 1998 — 2002
Bachelors Degree
Plenary Group January 2015 - Present
Plenary Group September 2013 - December 2014
Serco November 2011 - September 2013
Serco - North America March 2010 - November 2011
Skills
BPO, Outsourcing, Business Process..., Service Delivery, Business Transformation, Change Management, Stakeholder Management, Analysis, Operations Management, Process Improvement, Team Leadership, Performance Management, Program Management, Governance, Vendor Management, Strategy, Business Analysis, CRM, Business Process, Management
Education
Carleton University 2005 — 2009
Bachelor of Arts (BA), Law
Ryerson University 2011 — 2011
Certificate, Business Management
Project Management Institute
Certified Associate in Project Management
Crestwood Secondary
Verizon Wireless May 2015 - Present
Serco - North America November 2008 - May 2015
Pikes Peak Harley Davidson April 2007 - October 2008
DJ and Co., Inc. dba DJ’s Trucking August 2003 - April 2007
Skills
Security Clearance, Testing, Engineering, Troubleshooting, Systems Engineering, Security, VMware, MS Project, Switches
Education
Remington College-Colorado Springs Campus 2003 — 2005
Associate of Science (AS), Computer Network Technology
Western Governors University
Bachelor of Business Administration (BBA), IT Management
PCRMC Physician Group December 2013 - Present
Waynesville Career Center August 2012 - July 2013
United States Department of Defense December 2010 - September 2011
United States Department of Defense December 2009 - December 2010
Serco - North America November 2004 - May 2006
Skills
Typing, Computer Literate, Customer Service, Team Oriented, Fax, Telephone Skills, Copying, Filing, Prime Source..., Excel, Word, Document Scanning, Outlook, Data Entry, Order Entry, Packaging, Distribution, Credentialing, Microsoft Word, Microsoft Excel, Scanners, Team-oriented, Spreadsheets, Medical Terminology, Cpr Certified, HIPAA, IV, Patient Education, Patient Advocacy, Vital Signs, BLS, Patient Safety, AED, Nursing, Time Management, Inpatient, Epic Systems, Healthcare, First Aid, Quality Patient Care, Phlebotomy, Critical Thinking, Confidentiality, Microsoft Office 2007, Office Equipment, Hospitals, Healthcare Management, Organization, EKG, Nursing Care
Education
Waynesville Career Center 2012 — 2013
Practical Nursing Diploma, Licensed Practical/Vocational Nurse Training
Gosnell High School 1990 — 1994
General High School Diploma, General Studies
United States Department of Defense January 2014 - Present
DAS Consulting January 2014 - December 2014
Hewlett-Packard February 2014 - October 2014
Vernon Parish School Board August 2010 - February 2014
Newpoint Management, LLC July 2010 - December 2013
Butterfly Effects December 2010 - January 2013
United States Department of Defense January 2006 - 2013
C CO February 2009 - May 2011
Serco - North America August 2007 - March 2010
Halliburton Energy Services February 2007 - January 2008
Skills
Analytics, Strategic Planning, Sustainability, Organizational..., Organizational..., Process Management, Process Improvement, TQM, Six Sigma, Business Strategy, Microsoft Excel, Leadership, Training, System Administration, Leadership Development, Organizational..., Public Speaking, Management, Program Management, Team Building, Recruiting, Analysis, Community Outreach, Policy, Project Planning, Customer Service, Government
Education
University of the Rockies 2011 — 2014
PHD, Organizational Development and Leadership, 3.7
Harvard University 2011 — 2013
SMc, Strategic Management, 3.0
Ashford University 2009 — 2011
Masters, Public Administration, 3.0
Ashford University 2006 — 2009
Bachelors, Organizational Management, 2.9
Independent Contractor / LSR3 Ventures 2012 - 2014
STARGATES, Inc. 2011 - 2012
Serco - North America 2010 - 2010
QinetiQ and Washington Government Consulting Services 2007 - 2010
Kirtland AFB Airman's Attic 2005 - 2007
Law Firms 1992 - 2005
United States Air Force 1985 - 1989
Skills
Project Management, Program Analysis, Financial Analysis, Budget Process, Analysis, Proposal Writing, Government, Risk Management, DoD, Requirements Analysis, Budgets, Quality Assurance, SharePoint, Government Contracting, Microsoft Excel, CMMI Level 2, SAP ERP, Quality Management, Volunteering
Education
Columbia Southern University
BS, Business Administraton, Project Management
California State University-San Bernardino
Certificate, Paralegal Studies
OptumHealth June 2011 - Present
Serco North America April 2010 - September 2010
Skills
Software Documentation, HIPAA, Process Improvement, Medicare, Microsoft Office, Microsoft Excel, Information Security, Newsletters, Healthcare Information..., Managed Care, Cross-team Collaboration, Training, Wellness, Healthcare, Coaching, Staff Supervision, Testing, Health Insurance, Customer Service, Healthcare Management, Enterprise Software, Leadership, Security Awareness, Management, Requirements Gathering, Medicaid, Business Analysis, Vendor Management, Requirements Analysis, Microsoft Word, SharePoint, Access, Healthcare Industry, Business Requirements, Accessibility, Data Analysis, Call Centers, Business Process..., Program Management, Analysis, System Administration, SDLC, HMO, Quality Assurance, Healthcare Consulting, Case Managment, PPO, Project Management, Disease Management, Visio
Education
DOI University 2005 — 2010
Certificates, Security Awareness, NA
CNM
Central New Mexico Community College
FAA December 2012 - Present
Lockheed Martin Aeronautics March 2010 - November 2012
Orlando/Sanford International Airport April 2005 - February 2010
Serco - North America September 2001 - February 2005
Skills
Microsoft Office, Commercial Aviation, PowerPoint, Aeronautics, Outlook, Microsoft Excel, DoD, Radar, Project Management, Security Clearance, Air Force, Military, Aerospace, Team Building, Aircraft, Airports, Aviation, Program Management, Systems Engineering, Public Speaking, Customer Service
Education
Embry-Riddle Aeronautical University
Bachelor of Science (B.S.), Professional Aeronautics
Capella University
Masters of Science, Information Technology
Maricopa County Superior Court July 2014 - Present
AIG March 2012 - May 2014
Serco - North America July 2007 - January 2011
Skills
Emergency Management, Analysis, Research, Data Analysis, Quality Assurance, Time Management, Public Administration, Family Law, Social Media, ArcGIS, Crowdsourcing, NIMS, Incident Command, Training Manuals, Immigration Issues
Education
Arizona State University 2015 — 2017
Masters, Public Administration
University of New Hampshire
Bachelor of Arts (B.A.), History
Arizona State University 2015 — 2017
Certificate, Emergency Management
Textron Systems May 2005 - Present
Serco - North America October 2003 - May 2005
Unites States Navy October 1979 - October 2003
Skills
Textron Six Sigma Green..., Program Management, Microsoft Office, Continuous Improvement, Team Leadership, Inventory Management, Risk Management, Process Management, Six Sigma, Manufacturing, Supply Chain Management, Aerospace, Government Contracting, DoD, Process Improvement, Military, Security Clearance, Engineering, Logistics, Visio, Defense, Management, Supply Chain, Analysis, Procurement, Aviation, Cross-functional Team..., Quality Assurance, Training, Earned Value Management, Systems Engineering, Engineering Management, Aircraft, Operations Management, Project Planning, Lean Manufacturing, ITAR, Navy, Contract Management, Materials Management, Avionics, Proposal Writing, Operational Planning, Requirements Management, Aircraft Maintenance, Logistics Management, Air Force, FAR, Command, Information Assurance
Education
Broadview University 2014 — 2017
Business Administration and Management, General
Excelsior College
Working towards BS, International Business
Hair Matters August 2006 - Present
Internal Revenue Service March 2013 - May 2013
Serco - North America November 2008 - July 2009
ITS-Union Pacific Railroad December 2004 - April 2005
Skills
Customer Service, People Skills, Organizing, Teamwork, Creative Problem Solving, Microsoft Office, Problem Solving, Management, Marketing, Data Entry, Musical Instruments
Education
Longview Community College 2010 — 2012
AAS, Business-Management
House of Heavilin Beauty College-Kansas City 2005 — 2006
Cosmetology/Cosmetologist, General
Raytown High School 1999 — 2003
HS Diploma
Serco - North America January 2006 - Present
Skills
Tax Research, Tax Return Preparation, Tax Compliance, Income Tax, Tax Accounting, Corporate Tax, Tax, Tax Preparation, GAAP, US GAAP
Education
American University - Kogod School of Business
Master, Taxation
George Mason University - School of Management
Bachelor, Accounting
Energy Future Holdings May 2011 - Present
HCL Technologies May 2011 - Present
Verizon Information Services February 2011 - June 2011
SHI February 2011 - May 2011
U.S. Immigration and Customs Enforcement (ICE) February 2009 - November 2010
Serco - North America February 2009 - November 2010
BeautiControl February 2005 - February 2009
selfemployed January 2000 - February 2009
Rapp Collins Worldwide - Dallas November 2007 - August 2008
University of Texas at Arlington October 2007 - November 2007
Skills
Active Directory, Software Documentation, Troubleshooting, System Administration, Disaster Recovery, XP, Windows 7, Technical Support, Security, Networking, Computer Hardware, Training
Education
American InterContinental University 2003 — 2004
Project Management
Dallas County Community College 1995 — 1996
Business & Computer Apps Certification, Information Systems
El Centro Community College 1995 — 1996
Business & Computer Applications, Computer Information Systems
DePauw University
Computer Science
Texas Wesleyan University
Computer Science
The University of Texas at Arlington
Information Systems
US Army July 2010 - Present
US Army June 2009 - July 2010
US Army February 2007 - June 2009
Serco - North America May 2006 - February 2007
Bowhead Eagle, LLC August 2005 - April 2006
US Army November 2004 - September 2005
United States Army January 2003 - November 2004
4/3 ADA, 3ID 1992 - 1995
3/41 INF, 2AD 1989 - 1992
Skills
Military, Program Management, Business Development, Training, Army, Security Clearance
Education
Central Texas College
Paradise High School
United States
Degree: BS, Organizational Security and Management
Kroeschell Inc. March 2014 - July 2015
Serco - North America November 2011 - February 2012
Alutiiq December 2006 - April 2009
Skills
Operations Management, Military, Change Management, Microsoft Office, Customer Service, Contract Management, Program Management, Strategic Planning, Government, Team Building, Project Planning, Inventory Management, Public Speaking, Leadership, Procurement, Project Management, Team Leadership
Education
Southside High 1985 — 1989
Ashworth University
Associates, Marketing
TMG, Inc September 2011 - Present
Virginia Values Veterans January 2012 - February 2014
TMG Government March 2011 - December 2013
Qivliq, LLC March 2009 - February 2011
Serco - North America November 2007 - March 2009
Apptis January 2007 - November 2007
Boy Scouts of America March 2006 - November 2006
Poquoson City Schools September 2005 - May 2006
Skills
Contract Management, Contract Negotiation, Problem Solving, Strategic Planning, Proposal Writing, Negotiation, Analysis, Research, Team Building, Procurement, PowerPoint, Writing, New Business Development, Process Improvement, Change Management, Performance Management, Supervisory Skills, Business Strategy, Team Leadership, Six Sigma, Government, Program Management, Leadership Development, Government Contracting, Budgets, Management, Organizational..., Training, DoD, Project Planning, Microsoft Office, Security Clearance, Management Consulting, Business Development, Leadership, Public Speaking, Project Management, Policy, Technical Writing, Military, Recruiting, Federal Government, Organizational..., Event Planning, Government Procurement, RFP, FAR, Operations Management, System Administration, Strategy
Education
ASQ Green Belt Certification Training 2015 — 2015
Green Belt, Lean, Six Sigma, and Theory of Constraints
Christopher Newport University 2001 — 2005
Bachelor of Arts, Philosophy
Poquoson High School 1998 — 2001
Serco North America 2007 - Present
Advanced Distributed Learning Initiative 2008 - 2010
Stanley Associates 2006 - 2007
Leadership Pittsburgh, Inc 2001 - 2007
AcceleraRomar March 2006 - October 2006
Carnegie Mellon Univerisity 2001 - 2006
The Hill Group Inc 1999 - 2000
Blackbaud 1999 - 1999
Boeing 1995 - 1999
Skills
SCORM, Instructional Design, E-Learning, Learning Management, Blended Learning, Distance Learning, Needs Analysis, Instructor-led Training, ADDIE, Learning Management..., Technical Writing, Knowledge Management, Instructional Technology, Adult Education, Program Management, Training, Proposal Writing, Leadership Development, Project Management, Management, Consulting, Leadership, Organizational..., Analysis
Education
Embry-Riddle Aeronautical University 1998 — 2000
MAS, Aeronautical Science, Operations Specialty
Abilene Christian University 1993 — 1994
MA, Human Communication
Grove City College 1989 — 1993
Bachelor of Arts (B.A.), Political Science and Spanish
Veritiv November 2013 - Present
xpedx November 2013 - Present
incapsulate November 2012 - November 2013
TEKsystems January 2011 - November 2012
Serco - North America November 2009 - December 2010
International Center for Leadership in Education May 2008 - November 2009
Skills
SQL, XML, cXML, xCBL, EDI, SharePoint, Management, SDLC, Databases, Requirements Analysis, Troubleshooting, Requirements Gathering, Software Documentation, Social Media, Information Technology, Vendor Management, Integration, Testing, Analysis, Negotiation, User Acceptance Testing, Business Analysis, Visio, Business Intelligence, Resource Management, Process Improvement, Software Project..., Systems Analysis, Business Process..., Business Process, CRM, Project Management, Internet Recruiting, Applicant Tracking..., Program Management, Networking, Project Delivery, Business Requirements, Access, IT Strategy, Agile Methodologies, Oracle, MS Project, VB.NET, Visual Studio, HTML5
Education
Radford University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Cincinnati State Technical and Community College 2014 — 2016
Business Programming and Systems Analysis
Mariemont High School 2001 — 2005
High School Diploma
Serco - North America February 2011 - Present
Serco - North America October 2006 - February 2011
Education
Ateneo de Manila University 1997 — 2001
MA, Psychology
University of Cebu
Hima, Inc 2012 - Present
State of Indiana 2011 - Present
Tygart Technology, Inc. October 2009 - Present
CSC 2015 - 2015
CSC 2015 - 2015
PBGC October 2007 - June 2011
Serco - North America 2007 - 2009
Wipro Technologies September 2004 - September 2007
Terex 2007 - 2007
iGATE Global Solutions September 2000 - September 2004
Skills
Business Analysis, SDLC, Requirements Analysis, Business Intelligence, Oracle, Data Warehousing, PMP, Enterprise Architecture, Disaster Recovery, Software Project..., Solution Architecture, SOA, Agile Methodologies, IT Strategy, Data Modeling
Education
Bangalore University 1990 — 1996
Bachelor of Engineering (B.E.), Mechanical Engineering, First Class
VA Medical Center April 2011 - Present
U.S. Army Reserve October 2010 - Present
American Legion Post 74 2008 - Present
CSC March 2010 - October 2010
Serco - North America October 2009 - March 2010
U.S. Army Reserve May 1979 - August 2003
Skills
Army, Program Management, Team Building, Training, Military, Government, Security Clearance, Command, DoD, Public Speaking, Customer Service, Contract Management, Defense, Leadership Development, Budget Management, Software Installation, Software Documentation, Computer Software..., Computer Application..., Database Administration, Mentoring, Mentoring Of Staff, Team Mentoring, Mentoring New Hires, Business Acquisition, Government Contracting, Leadership, Policy, Budgets, Federal Government, Policy Analysis, Coaching, Project Management, Risk Management, National Security, Management, Project Planning, Contract Negotiation, Microsoft Office, Research, Military Operations, Air Force, Physical Security, Homeland Security, Government Procurement, Procurement, FAR, Proposal Writing, Troubleshooting, Team Leadership
Education
American InterContinental University 2004 — 2006
Bachelor's degree, Business Administration and Management, General
New Hampshire Vocational-Technical College 1974 — 1976
Associates, Accounting
Nashua High School 1969 — 1974
High School, Business
PeopleTec August 2012 - Present
AAR Integrated Technologies November 2008 - August 2012
Serco - North America October 2007 - November 2008
BASF August 2007 - October 2007
PPG Industries February 2007 - August 2007
Avnet Electronics Marketing November 2005 - August 2006
U.S. Army November 2001 - September 2005
Skills
Military, Troubleshooting, Security Clearance, Testing, Air Force, Tactical Data Links, DoD, Radar, Network Administration, Military Operations, Systems Engineering, Information Assurance, Electronics, Computer Repair, Software Installation, Defense, Computer Hardware, Unix, Linux Server, A+ Certified, Cisco Nexus, Unix Software, Cisco Switches, System Integrators, Military Data Link..., Cable Management, Computer Hardware..., Fabrication, Installation, Photoshop, Dreamweaver, Flash Animation, Illustrator, After Effects, Premiere, InDesign, Metal Fabrication, Integration
Education
Art Institute of Pittsburgh 2013 — 2015
Associate of Science (AS), Web Design & Interactive Media
Giles County High School 1998 — 2001
High School Diploma, General Studies
BNL, Inc. March 2015 - Present
BNL, Inc. June 2014 - March 2015
Serco - North America December 2011 - June 2014
Business Management Associates December 2010 - December 2011
Business Management Associates November 2008 - December 2010
US Army November 2007 - October 2008
Office for the Administrative Review of the Detention of Enemy Combatants May 2007 - November 2007
U.S. Army November 2006 - May 2007
U.S. Army July 2004 - October 2006
US Army June 1997 - July 2004
Skills
PMP, Six Sigma, Process Improvement, Business Process, Project Planning, Quality Assurance, Performance Management, Management, Integration, Project Management, Data Analysis, Analytics, Metrics, Lean Sigma, HRIS, MS Project, Human Capital Management, Business Process..., PMO, Military, Business Analysis, Leadership, Training, Analysis, Software Documentation, Strategy, Risk Management, Human Resources, Program Management, Policy, Recruiting, Employee Relations, Budgets, Strategic Planning, SharePoint, Business Intelligence, Resource Management, Vendor Management, Change Management, DoD, Interviews, Management Consulting
Education
Boston University 2006 — 2008
MS, Project Management
Stanford University 2012 — 2014
Stanford Advanced Project Management
Villanova University 2010 — 2011
Master Certificate, Six Sigma
Boston University 2006 — 2007
Master Certificate, Project Management
University of Phoenix 2003 — 2006
BS, Information Technology
Serco - North America March 2011 - Present
Anne Arundel CC, Prince Geogres CC, and Howard CC January 2006 - May 2012
Serco June 2009 - March 2011
Arundel High School August 2006 - July 2008
Dillard University October 2002 - November 2005
Skills
Adult Education, Staff Development, Instructional Design, Public Speaking, Research, Program Development, E-Learning, Coaching, Non-profits, Team Building, PowerPoint, Microsoft Office, Leadership, Program Management, Training, Curriculum Development, Army, Policy, Nonprofits, Analysis
Education
Alabama State University 1999 — 2001
Math Secondary Education
Jackson State University 1990 — 1994
BS, Chemistry
K2M April 2014 - Present
Serco - North America July 2010 - November 2013
Watson Wyatt June 2005 - July 2010
webMethods 2002 - 2005
MicroStrategy 1998 - 2002
WorldCorp, Inc 1992 - 1997
Arthur Andersen 1989 - 1992
Skills
Sarbanes-Oxley Act, US GAAP, Mergers, Financial Reporting, Auditing, Internal Controls, Financial Analysis, SEC filings, Due Diligence, Strategic Financial..., Financial Modeling, Managerial Finance, Forecasting, Tax, International Tax, Transfer Pricing, Corporate Tax, GAAP, Income Tax, Cash Management, Business Process..., IFRS, Tax Accounting, Treasury, CPA, Start-ups, Treasury Management, Tax Law, Restructuring
Education
American University 1996 — 1998
MS-Taxation, Taxation
University of Maryland College Park 1986 — 1989
BS-Accounting, Accounting and Finance
University of Colorado Colorado Springs July 2014 - Present
University of Colorado Colorado Springs August 2013 - Present
City of Colorado Springs March 2011 - Present
Diversity Forum 2011 - Present
Serco December 2012 - August 2013
Serco - North America April 2012 - December 2012
United States Air Force November 2006 - November 2009
Novell November 2005 - March 2009
United States Air Force November 2002 - October 2006
The Wynne Group Consulting September 2000 - November 2005
Skills
Organizational..., Leadership Development, Coaching, Strategic Planning, Public Speaking, Team Leadership, Organizational..., Conflict Resolution, Community Outreach, Cultural Intelligence, Diversity, Inclusion, Training & Development, International Business, Human Resources, Training, Management, Performance Management, Leadership, Employee Training, Career Counseling, Social Networking, Policy, Team Building, Program Management, Organizational..., Project Planning, Staff Development, Personnel Management, Workshop Facilitation
Education
University of the Rockies 2010 — 2015
Doctor of Philosophy (Ph.D.), Organizational Development & Leadership
Cutural Intelligence Center 2013 — 2013
Certification, Cultural Intelligence (CQ) Certified Facilitator
Wine & Spirits Education Trust, London 2003 — 2009
Advanced Level 3, Wine Mastery
Boston University 1990 — 1992
MA, International Relations
James Madison University 1984 — 1988
BBA, International Business & German
Serco - North America November 2011 - Present
YWCA of Seattle, King County, Snohomish County January 2010 - October 2010
University of Washington The Social Development Research Group March 2009 - June 2010
Compass Health November 2007 - June 2009
Parent Trust for WA Children October 2007 - June 2008
Free and Clear January 2005 - March 2007
Pathways For Women YWCA May 2003 - September 2004
Skills
Assessments/Intakes, Treatment Planning/Goal..., Curriculum/Intervention..., Case Management, Group Facilitation &..., Parent and..., Bowan Family Systems..., Humanistic Psychology..., Cognitive Behavioral..., Motivational..., Brief-Short Term Therapy, Attachment Theory and..., Computers – PC and Mac,..., Psychotherapy, Adolescents, Psychology, Case Managment, Community Outreach, Family Therapy, Mental Health, Coaching, Wellness, Interventions
Education
Bastyr University 2002 — 2004
MA, Applied Behavioral Science - Systems Counseling
University of Washington
BA, Environmental Resources through General Studies Dept
General Atomics August 2012 - Present
Serco - North America September 2011 - June 2012
SAIC July 2000 - July 2011
Litton Data Systems October 1997 - July 2000
Scientific Atlanta March 1989 - October 1997
Skills
Purchasing, Subcontracting, Pricing Analysis, Government Procurement, Microsoft Excel, Program Management, Contract Negotiation, System Administration, Supplier Evaluation, Administration, Microsoft Word, Microsoft Office, Supplier Negotiation, Pricing Strategy, Supplier Negotiations, Government Contracting, Procurement, FAR, Contract Negotiations, Pricing Negotiation, Supplier Selection, Government Purchasing, Purchase Agreements, Purchasing Negotiations, Organization &..., Outstanding time..., Military
Education
UC San Diego 1984 — 1986
Certificate, Purchasing Management
Arizona State University 1975 — 1977
Bachelor of Science, Communications
Department of Homeland Defense March 2012 - Present
Serco - North America October 2009 - March 2012
Alliant Techsystems January 2009 - March 2010
B/E Aerospace July 2007 - December 2008
United States Air Force March 2005 - July 2007
Air Force Operational Test & Evaluation Center 2005 - 2007
United States Air Force April 2002 - March 2005
United States Air Force April 1999 - April 2002
United States Air Force May 1996 - April 1999
United States Air Force July 1987 - May 1996
Skills
Systems Engineering, Program Management, Six Sigma, Process Improvement, MS Project, Lean Manufacturing, Quality Assurance, Integration, Project Planning, Manufacturing, Supply Chain Management, Testing, Aerospace, Leadership
Education
Central Michigan University 1994 — 1997
Master of Science, Administration
Tri-State University 1981 — 1984
Bachelor of Science, Aerospace Engineering
Department of Veterans Affairs June 2013 - Present
United States Department of Defense November 2010 - June 2013
Department of Veterans Affairs September 2009 - July 2010
Serco - North America September 2006 - September 2009
United States Department of Defense January 1999 - November 2006
Skills
Human Resources, Recruiting, Policy, Cross-functional Team..., Personnel Management, Management, Government, Analysis, Government Contracting, Security Clearance, Program Management, Federal Government, DoD, Military, Government Procurement, HRIS, Employee Benefits
Education
Columbia Southern University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration/ Human Resources Management, 3.81
Columbia Southern University 2007 — 2009
Bachelor of Science (BS), Business Administration/ Human Resources Management, 3.87
Central Texas College 2005 — 2007
Associate of Arts (A.A.), General Studies, 3.2
Morning Star Church July 2011 - Present
Morning Star Church July 2011 - Present
Serco - North America September 2010 - August 2011
FIRST BAPTIST OF ATLANTA July 2007 - November 2010
FIRST BAPTIST CHURCH OF ATLANTA July 2007 - January 2009
TRINITY BAPTIST CHURCH January 1999 - January 2007
TRINITY BAPTIST COLLEGE January 1991 - January 2007
TRINITY BAPTIST CHURCH January 1999 - January 2006
FOURTH JUDICIAL CIRCUIT COURT January 1994 - January 1999
TRINITY BAPTIST CHURCH January 1994 - January 1999
Skills
Public Speaking, Non-profits, Adolescents, Family Therapy, Curriculum Design, Group Therapy, Mental Health, Crisis Intervention, Psychotherapy, Case Managment, Community Outreach, Teaching, Program Management, Social Services, Team Building, Microsoft Office, Leadership, Career Counseling, Leadership Development, Mental Health Counseling, Preaching, Psychology, Volunteer Management, Theology, Church Events, Program Development, Conflict Resolution, Pastoral Care, Event Planning, Discipleship, Biblical Studies, Counseling Psychology, Grant Writing, Training, Youth Ministry, Pastoral Counseling, Church Growth, Grants, Evangelism, Bible Study, Spiritual Direction, Interventions, Gospel, Missions, Case Management, Fundraising, Coaching, Management, Customer Service, Strategic Planning
Education
Luther Rice University 2000 — 2006
Master of Arts, Counseling
Trinity Baptist College 1990 — 1997
BA, Ministry
Western Kentucky University 1986 — 1990
Bachelor of Arts, Psychology, Business Administration, & Communication
Asbury Theological Seminary
Master of Divinity (M.Div.), Theology/Theological Studies
Community Arts Center of Cambria County February 2015 - Present
Advanced Distributed Learning (ADL) Initiative April 2010 - February 2013
Serco - North America June 2009 - April 2010
Perot Systems Government Services September 2006 - June 2009
Booz Allen Hamilton March 2004 - September 2006
Concurrent Technologies Corporation January 2001 - March 2004
Johnstown Area Heritage Association January 2000 - September 2000
Baltimore Life Companies January 1998 - January 1999
Saint Francis University November 1997 - March 1998
WWCP Fox 8 and WATM ABC23 January 1995 - September 1997
Skills
Social Media Marketing, Corporate Communications, Social Media Strategy, Marketing Communications, Strategic Communications, Social Media, Video Production, Outreach Programs, Multimedia Marketing..., Public Relations, Event Marketing, Storytelling, Feature Writing, Writing, Media Relations, Multimedia, Digital Media, Video Editing, Video, Video Direction, Scripting, Voice Acting, Acting, Voice Over, Organizing, Storyboarding, Higher Education, Consultancy, Graphic Design, Creative Direction, Communications Planning, Production, Coordinating Events, Government Contracting, American Sign Language, Instructional Design, Public Speaking, Program Management, Advertising, Television, Broadcast, Content Management, Training, E-Learning, Photography, Marketing, Event Planning
Education
California University of Pennsylvania 1991 — 1995
Bachelors, Communication Studies: Radio & Television Production
Conemaugh Township Area High School
Conemaugh Township Area High School
Strategy&, part of the PwC network 2013 - Present
The Robert Leo Group November 2012 - Present
Serco - North America 2010 - 2012
Waste Management, Inc. 2004 - 2010
Bridgestone Firestone/dba Tires Plus, Morgan Tire 2000 - 2002
The Goodyear Tire & Rubber Company 1985 - 1988
Skills
Operations Management, Labor Management, DOT Compliance, Procurement, Corporate Finance, Fleet Management, Team Building, Process Simulation, Inventory Management, Process Improvement, Vendor Management, Supply Chain Management, Supply Chain, Management, Leadership, Transportation, Waste, Budgets, Analysis, Waste Management, Negotiation, Contract Negotiation, Purchasing, Contract Management, Cross-functional Team..., Program Management, Strategy, P&L Management, ERP, Sourcing, Integration, Logistics, Strategic Planning
Education
Capital University - School of Management 2001 — 2004
Executive MBA, Business Administration
The Ohio State University Fisher College of Business 2008 — 2008
Certificate, Six Sigma Black Belt Certificate
Ohio Dominican University 1995 — 2000
Bachelor's, Business Administration
University of Northwestern Ohio 1982 — 1983
2 year certificate, Automotive/Diesel Technology
Serco North America October 2014 - Present
CENTRA Technology, Inc March 2014 - October 2014
U.S. Navy December 1998 - February 2014
USSOCOM 2003 - 2006
United States Marine Corps June 1993 - 1998
United States Air Force 1988 - 1992
Skills
Navy, DoD, Logistics, Program Management, Military Operations, Military, Command, Process Improvement, Supply Chain Management, Operational Planning, Contract Management, Defense, Marine Corps, Inventory Management, Operating Budgets, Information Systems, Top Secret, Security Clearance, Government, Portfolio Management, Transition Management, Military Experience, National Security, Military Training, Special Operations, Military Logistics, Force Protection, Organizational..., Army, Polygraph
Education
National University 2007 — 2009
Master of Science (MS), Information Systems
California State University-Fresno 1988 — 1993
Bachelor of Arts (BA), Geography
Navy Supply Corps School
Department Head Course, Complete
Navy Supply Corps School 2000 — 2000
Basic Qualification Course, Ready For Sea
Joint Specialized Undergraduate Pilot Training 1999 — 2000
Marine Corps Combat Service Support School
Complete, Ground Supply Officer Course
The Basic School 1994 — 1994
Marine Corps OCS 1993 — 1993
As November 2012 - June 2013
Serco - North America June 2012 - November 2012
Garmin AT August 2011 - June 2012
Worldwide Languages Resources, Inc. December 2010 - July 2011
US Navy November 2007 - July 2010
Skills
MS Office, 85 WPM Typing, Electronics Repair, Military Aviation, Aviation Electronics, Runway, Airfield Operations, Military Logistics, Logistics Management, Supply Chain Management, Supply, Inventory Control, Military Experience, Security Clearance, Military, Troubleshooting, Logistics, Leadership, Aircraft
Education
Chemeketa Community College 2013 — 2016
Associate of Arts (AA), Oregon Transfer Studies, 3.8
Air Technical Training Center Pensacola, FL 2008 — 2008
Aviation Electrician's Mate Strand, Class A1, Avionics Maintenance Technology/Technician, 4.0
Center for Naval Aviation Technical Training Unit, North Island 2008 — 2008
H-60 Electrical/Instrument and Flight Control Systems 9 Initial Organizational Maintenance, Avionics Maintenance Technology/Technician, 4.0
Center for Surface Combat Systems Great Lakes Great Lakes (Chicago), IL 2007 — 2008
Aviation Electrician's Mate Apprentice Technical Training, Avionics Maintenance Technology/Technician, 4.0
Dallas High School 2002 — 2006
HS Diploma, High School/Secondary Diplomas and Certificates
Synaptek Corporation September 2015 - Present
THE CENTECH GROUP, Inc. December 2013 - Present
Serco - North America February 2011 - December 2013
Serco - North America December 2008 - February 2011
McNeil Technologies December 2006 - December 2008
Black Box Network Services September 2004 - December 2006
NextiraOne Federal May 2004 - September 2004
YTC Services, Inc. August 2002 - May 2004
Ascom Timeplex September 1996 - April 2002
First Data Corporation February 1993 - August 1996
Skills
Network Security, Cisco IOS, Disaster Recovery, Data Center, Cisco Call Manager, Network Administration, Security, Cisco Technologies, Switches, Networking, Integration, Juniper, IP, Routers, Software Documentation
Education
Bellevue University 1995 — 1996
Technical Services, 3.67 GPA
Gateway College 1991 — 1994
Associates Degree Electronics Technician, Industrial Electronics Technology/Technician, 3.37 GPA
BNL, Inc. April 2015 - Present
SAIC June 2013 - April 2015
Serco - North America January 2012 - June 2013
Serco - North America February 2010 - January 2012
SAIC, Pentagon January 2009 - September 2009
United States Air Force June 2006 - January 2009
United States Air Force October 2005 - June 2006
United States Air Force October 2002 - October 2005
Skills
Cisco Routers, Security Clearance, DoD, Networking, Network Administration, Troubleshooting, LAN-WAN, Military, Security+, Management, Cabling, Military Experience, Software Documentation, Integration, Screenwriting, Active Top Secret..., Defense, Video Production, Video Editing, Directing, COMSEC, BMC Remedy, Computer Hardware, Information Assurance, Cinema, Digital Cinema, Film, Film Production, Film Editing, After Effects, Video, Video Conferencing, SCI Clearance, Cisco Call Manager, Photography, Digital Photography, Air Force, Cinematography, Cinema Tools, Short Films, Final Cut Pro, Digital Video, Videography, HD Video, Art History, Satellite Communications, Cisco IOS, Intelligence Analysis, Research, Technical Writing
Education
Mercyhurst University 2014 — 2016
Master's Degree, Applied Intelligence
American University 2011 — 2012
Bachelor of Arts (BA), Film and Media Arts, Magna Cum Laude
Community College of the Air Force 2002 — 2008
A.A.S, Electronic Systems Technology
Airman Leadership School, 2006 United States Air Force, Royal Air Force 2006 — 2006
United States Air Force Technical School 2002 — 2002
Computer, Network, Cryptographic, and Switching Systems
United States Air Force
Jacobs Technology December 2013 - Present
Serco - North America July 2011 - December 2013
US Army November 2008 - November 2010
Skills
Strategic Planning, Security Clearance, Operations Management, Intelligence, Logistics, Operational Planning, Program Management, DoD, Military, Army, Command, Leadership, National Security, Team Building, Contract Management, Military Operations, Government, Government Contracting, Military Experience, Process Improvement, Top Secret, Policy, Weapons, Afghanistan, Defense, Proposal Writing, Analysis, Training, Information Assurance, Security, Force Protection, Supervisory Skills, Logistics Management, Intelligence Analysis, Government Procurement
Education
California State University-San Bernardino 1985 — 1987
Bachelor of Arts (BA), Political Science and Government
United States Department of Defense September 2014 - Present
United States Department of Defense December 2012 - September 2014
Serco - North America September 2011 - November 2012
Bank of Hawaii February 2011 - May 2011
Law Offices of Stephen B Yim January 2011 - February 2011
The Institute for Human Services September 2010 - December 2010
Cook County Treasurer's Office May 2010 - August 2010
Educational Talent Search Program October 2009 - May 2010
Charleston Southern University August 2008 - May 2009
Clemson University May 2008 - August 2008
Skills
Office Administration, Organizational Behavior, Career Advising, Process Improvement, Microsoft Office, Microsoft Excel, Microsoft Word, Human Resources, Data Analysis, Statistics, Research, Job Analysis, Instructional Design, SPSS, Access, PowerPoint, Psychology, Employee Engagement, Personnel Management, Talent Management, Career Counseling
Education
Roosevelt University 2009 — 2011
M.A, I-O Psychology
Charleston Southern University 2005 — 2009
B.S, Psychology
Walden University
Doctor of Philosophy (PhD), Human Resources Management and Services
ITT Exelis December 2011 - Present
Serco - North America January 2011 - December 2011
Harris IT Services May 2008 - January 2011
Harris IT Services May 2006 - May 2008
Harris Technical Services Corporation October 2000 - May 2006
United States Air Force July 1979 - October 2000
Skills
Proposal Writing, Program Management, DoD, Government Contracting, Security Clearance, RFP, Government, Process Improvement, Technical Writing, Military, Air Force, Information Assurance, Systems Engineering, Earned Value Management, Defense, Business Development, Strategic Planning, Team Leadership, PMP, FAR, Logistics, Contract Management, Project Management, Policy, Security, Analysis, Requirements Analysis, Management
Education
Webster University 2002 — 2004
MS, Space Systems Operations Management
Webster University 1985 — 1987
MA, Computer Resource Management
Catawba College 1972 — 1976
BA, Psychology
Naval Health Clinic New England August 2010 - Present
Serco - North America January 2010 - August 2010
Infotech Solutions August 2009 - January 2010
Bioclimatic Air Systems May 2009 - June 2009
Honeywell Scanning & Mobility January 2009 - March 2009
Metrologic Instruments April 2004 - January 2009
Arby's Restaurant Group December 2000 - March 2004
Skills
Troubleshooting, Manufacturing, Process Improvement, Electronics, Product Development, Engineering, Quality Assurance, Testing, Program Management, Continuous Improvement, Analysis, Automation, Lean Manufacturing, Microsoft Office, Project Management, Microsoft Excel, Soldering, Team Leadership, Medical Equipment Repair
Education
Camden County College 2005 — 2010
Lasers and Photonics
DeVry Technical Institute 1977 — 1979
Electronics Engineering Technology
Norwich Reg Voc Tech 1974 — 1977
Industrial Electronics, Electronics
Boingo Wireless October 2013 - Present
Serco - North America January 2007 - November 2012
Serco November 2005 - January 2007
USAF March 2002 - November 2005
USAF May 1999 - March 2002
Skills
Program Management, MS Project, Integration, DoD, Security, Visio, Project Planning, Process Improvement, Proposal Writing, Wireless Networking, WLAN, Wireless Broadband, Management, Team Leadership, Cross-functional Team..., Leadership, Defense, Project Management, Training, Government, Military, ITIL, Six Sigma, WiFi, Quality Assurance, Networking, Requirements Analysis, Troubleshooting, Change Management, Strategy, Outsourcing, Analysis, Government Contracting, PMP, Microsoft Office, Office Management, IT Operations, Earned Value Management, Security Clearance, Procurement, RF & Microwave Design, RF Design
Education
American InterContinental University
Bachelor of Business Administration (B.B.A.), Project Management, summa cum laude
Villanova University
Master Certificate, IT Service Management
Aurotech Corp February 2015 - Present
The Ambit Group May 2012 - February 2015
FHLBanks Office of Finance February 2010 - May 2012
Serco North America March 2005 - February 2010
Union Telephone Company January 2002 - February 2005
ICICI Infotech (Now 3i Infotech) May 2000 - December 2001
Skycell Communications January 1998 - April 2000
BPL Mobile TamilNadu May 1997 - December 1997
TNT India Ltd March 1994 - April 1997
Skills
Project Management, Agile Project Management, TOGAF, IT Governance, Telecom BSS, ITIL v3 Foundations..., Program Management, Proposal Writing, Change Management, Databases, Governance, PMP, System Administration, Data Warehousing, ITIL, SDLC, Vendor Management, Security, Business Analysis, Solution Architecture, Requirements Analysis, Microsoft SQL Server, Database Design, Integration, IT Service Management, Enterprise Architecture, Disaster Recovery, Requirements Gathering, Management, Software Development, Data Modeling, IT Strategy, Analysis, Information Technology, Business Process...
Education
George Mason University - School of Management 2007 — 2008
Master of Science, Technology Management
Annamalai University 1993 — 1995
Masters in Commerce, Financial & Cost Accounting and Business Management
University of Madras 1990 — 1993
Bachelors of Commerce, Accounting, Economics and Business
Government Higher Secondary School Poonamallee 1988 — 1990
Commerce Group, Commerce Group
MyActiveChild.com March 2011 - Present
US Navy Fleet and Family Support 2008 - 2008
Serco - North America 2007 - 2008
New Alternatives - San Pasqual Academy 2005 - 2007
New Alternatives - San Pasqual Academy 2003 - 2005
The Home for Little Wanderers May 2000 - December 2002
Skills
Social Networking, Non-profits, Social Media Marketing, Social Media, Public Speaking, Newsletters, Event Planning, Community Outreach, Public Relations, Fundraising, Volunteer Management, Editing, Marketing, Social Services, Advertising, Marketing Communications, Blogging, Blog Marketing, Nonprofits, Teaching, Microsoft Office, Online Marketing, Copywriting, Press Releases, Small Business, Email Marketing, Online Advertising, Entrepreneurship, SEO, Children, Media Relations, Website Development, Creative Writing, Publicity, Content Strategy, WordPress, Web Content, Web Marketing
Education
EBV-F 2013 — 2013
University of North Carolina at Chapel Hill 1999 — 2000
MSW, Social Work
Syracuse University 1996 — 1999
BSW, Social Work
Brandeis University 1995 — 1996
Liberal Arts
Emdeon March 2015 - Present
Wabtec Passenger Transit April 2012 - June 2014
Naval Sea Systems Command (NAVSEA) July 2010 - March 2012
Serco - North America August 2008 - July 2010
Norfolk Southern August 2006 - August 2008
US Navy May 2001 - May 2006
Applebee's August 1998 - May 2001
Skills
Logistics Planning, PC experience/training..., Capacity, Inventory,..., Data Management, Excel, Inventory Management, Word, Outlook, Logistics, Cost Analysis, Troubleshooting, Research, Budgeting, Process Improvement, Analysis, PowerPoint, Microsoft Office, Data Analysis, Customer Service, Contract Management, Customer Relations, Problem Solving, Market Research, Forecasting, Program Management, Negotiation, Change Management, Pricing, Accounting, Purchasing, Planning, Operations Management, Business Strategy, Team Building, Administration, Supervisory Skills, Coaching, Windows, Team Leadership, Supply Chain Management, Scheduling, Mentoring, Procurement, Microsoft Excel, Inventory, Cost Benefit, Budgets, Military, Project Management, Strategic Planning
Education
Old Dominion University 2006 — 2015
Masters of Arts, Economics
Old Dominion University 2006 — 2009
Masters of Business Administration (MBA), International Business
Chapman University 2002 — 2004
BA, Social Science
Oklahoma State University 1995 — 2001
N/A, Political Science
Kingfisher Systems May 2014 - Present
Key Concepts Knowledgebase LLC November 2013 - May 2014
SRA International April 2011 - June 2012
US Army January 1991 - January 2011
Serco - North America 2010 - 2011
US Army 2002 - 2003
US Army 2002 - 2003
Skills
Disaster Recovery, Troubleshooting, VMware, SharePoint, Microsoft Exchange, Information Technology, Windows 7, Servers, ITIL, Integration, Requirements Analysis, Cisco Technologies, BMC Remedy, Firewalls, Windows XP, Computer Security, Information Assurance
Education
American InterContinental University 2006 — 2008
Masters, Information Technology
Forestville Highschool 1987 — 1990
Procentrix, Inc. June 2011 - Present
Serco - North America September 2005 - September 2010
Project Solutions Group 2004 - 2005
Robbins-Gioia, LLC 2002 - 2004
Marriott International 1994 - 2001
Skills
PMP, Program Management, SDLC, PMO, Requirements Analysis, SharePoint, Business Analysis, Software Project..., Business Process..., Project Portfolio..., Management Consulting, Business Process..., Project Management, Change Management, Consulting, Integration, Process Improvement, MS Project
Education
Averett University 1996 — 1998
MBA
Devry University 1986 — 1989
B.S. Computer Information Systems
Department of Veterans Affairs Veterans Health administration November 2011 - Present
Serco - North America January 2009 - October 2011
Army Career & Alumni Program November 2006 - December 2008
East Central University June 2006 - November 2006
East Central University June 2006 - November 2006
Roadback Inc. February 2005 - June 2006
Roadback Inc. Multidimensional Family Therapy February 2005 - June 2006
Oklahoma Department of Human Services October 2004 - February 2005
Community Access May 2004 - October 2004
US Army April 1997 - November 1999
Skills
Career Counseling, Instructing, Case Management, Resume Writing, Mental Health, Customer Service, Program Management, Military, Interview Preparation, Career Transitions, Career Exploration, Record Keeping, Excel, Word, PowerPoint, Internet Explorer, Internet Research, Social Networking, Writing, Research, Course Development, Academic Advising, Veterans Affairs, Military Transition, Oral & Written..., Training, Interviews, Public Speaking, Job Search, Army, Teaching, Career Development, Time Management, Job Coaching, Adolescents, Resume, Temporary Placement, Leadership Development, Career Development..., Stress Management, Interviewing Skills, Workshop Facilitation, Job Fairs, Veterans, Job Search Strategies, Community Outreach, Bookkeeping, Case Managment, Human Resources, Instructional Design
Education
Cameron University 2005 — 2006
Master of Science, Behavioral Science
Sweet Briar College 2001 — 2004
Bachelor of Science, Psychology
In Transition- relocated to Greater Seattle, Washington area. March 2013 - Present
Serco - North America October 2010 - May 2012
Serco - North America August 2007 - October 2010
CACI International Inc February 2007 - September 2007
Rentfrow September 2002 - September 2006
Automation Precision Technology, LLC March 2001 - September 2002
US Navy June 1996 - March 2001
Innovative Sales Broker's, Inc. November 1992 - June 1996
Skills
Project Delivery, BPO, Service Management, ITIL, IT Operations, Business Analysis, Business Process..., Business Process, Vendor Management, System Deployment, Visio, Integration, Financial Analysis, Financial Reporting, Query Writing, Data Analysis, Mentoring, DoD, Navy, Supply Chain Operations, Systems Analysis, Microsoft Office 2007, Naval Operations, Government Contracting, Government Procurement, Federal Government, Government Accounting, Federal Budget, Federal Procurement, Budget Reconciliation, Cognos, Business Objects, Hands-on Training, Training, Technical Support, Customer Support, Supply Chain, Hardware Support, Decision Support, Supervising, Management, Operations Management, Program Management, Analysis, SDLC, Databases, Government, Project Planning, Testing, Access
Education
Coleman University 1979 — 1980
Computer Science
Cerro Coso Community College 1991 — 1996
Accounting and Computer Science
Independent Contractor April 2001 - Present
Ciber August 2014 - October 2014
InfoReliance July 2013 - April 2014
TEKsystems November 2012 - July 2013
Gestalt Partners, LLC December 2011 - December 2012
Corporate Training Group, Inc. March 2011 - November 2011
Serco - North America February 2010 - October 2010
SEVATEC, INC December 2007 - September 2009
WILDERNESS TECHNOLOGY ALLIANCE April 2007 - December 2007
SPRINT/NEXTEL COMMUNICATIONS August 2004 - April 2007
Skills
SharePoint, Software Documentation, Microsoft Office, Project Management, Databases, Business Analysis, Instructional Design, Leadership, Data Analysis, Hands-on Training, Management, Change Management, Windows, Troubleshooting, CRM, Analysis, Quality Assurance, Process Improvement, Access, Instructor-led Training, Help Desk Support, Technical Training, Migration Projects, Development & delivery..., Learning Management..., Training Needs Analysis, Cloud Applications, Web-based Training, E-Learning, Visio, Employee Training, Training, Captivate, Training Delivery
Education
University of Phoenix 2004 — 2007
BS
Clark University 1982 — 1984
BS
Brown University 1968 — 1972
BS
Western High School
Federal Retirement Thrift Investment Board August 2013 - Present
Fredericksburg Area Soccer Association June 2014 - November 2014
Fredericksburg Area Soccer Association November 2008 - October 2014
Serco - North America February 2010 - August 2013
Brooke Point High School January 2010 - October 2011
Harvest United Methodist Church July 2006 - November 2009
Fluvanna County Public Schools October 2001 - June 2003
Prime Meridian September 2000 - August 2001
Value America July 2000 - August 2000
GE Fanuc November 1999 - July 2000
Skills
Quality Assurance, Program Management, User Acceptance Testing, SQL, Project Coordination, Public Speaking, Testing, Engineering, Six Sigma, Strategic Planning, Team Building, Team Leadership, Microsoft Office, Customer Service, Process Improvement, Agile Methodologies, Project Management, Training, Software Documentation, Databases, Management, Leadership, Security, Test Planning, Software Development, UAT coordination, Troubleshooting, Analysis, Project Planning, Military, Change Management, Budgets, Business Analysis, Visio, Operations Management, Security Clearance, Integration, System Testing, Requirements Analysis, Microsoft SQL Server, SDLC, Microsoft Project
Education
Averett University 2001 — 2003
MBA, Business
Columbia College 1994 — 1997
BA, Business
Thames Valley State Tech College 1988 — 1990
Nuclear Engineering Technology, Nuclear Engineer Technology
Cornell University
Certificate, Executive Leadership
Serco - North America December 2011 - Present
Endo Pharmaceuticals October 2005 - November 2011
Amedisys Home Healthcare July 2003 - October 2005
San Clemente Hospital & Medical Center May 2001 - July 2003
Alabama Back Pain Clinic 1997 - 2001
Skills
Auditing, Benefits Administration, Customer Service, Data Entry, Databases, Employee Benefits, Employee Relations, FDA, HR Policies, Human Resources, Interviews, Management, Payroll, Personnel Management, Policy, Policy Analysis, Policy Writing, Quality Assurance, Recruiting, Technical Writing, Training, Leadership
Education
Athens State University
BBA, Business AdministrationManagement; Small Business/Entrepreneurship
California Coast University
MBA, Business Administration Management
South Orange County Community College
AA, Liberal Arts & Science
Edward Jones September 2014 - Present
Sotera Defense Solutions, Inc. April 2013 - September 2014
Serco - North America September 2008 - May 2012
Primerica Financial Services September 2002 - October 2008
Friends & Company October 2006 - October 2007
Skills
Finance, Financial Analysis, Marketing
Education
Ashford University 2009 — 2012
Masters of Business Administration (MBA), Project Management, 3.85
American Intercontinental University 1996 — 2000
Bachelors degree, International Business, 3.67
Serco North America 2014 - Present
Telapprise, LLC October 2012 - January 2014
AT&T May 2007 - January 2013
Skills
VoIP, Telecommunications, MPLS, Unified Communications, Co-location, WAN, Managed Services, T1, SIP Trunking, Wireless, IP, Solution Selling, Telephony, Ethernet, Direct Sales, Cloud Services, Virtualization, Managed Hosting, Technical Sales..., Sales Operations, Sales Management, Independent Thought
Education
Various Certifications 2000 — 2013
Multiple Certifications, Computer Systems Networking and Telecommunications
Cisco CCNP 2000 — 2000
Cisco Certified Networking Professional, Cisco Networking
Cisco CCNA 1999 — 1999
Cisco Certified Network Associate, Cisco Networking
Wes Watkins Technology Center 1993 — 1994
552 hours - Competency Certificate, Computer Application and Design
Washington Episcopal School September 2014 - Present
The Bishop's School August 2012 - June 2014
The Congressional Schools of Virginia January 2012 - August 2012
Strategic Applications & Technologies, Inc. October 2010 - January 2012
Serco - North America September 2010 - September 2010
U.S. House of Representatives August 2010 - September 2010
Interpol May 2008 - August 2008
Skills
Social Media, Nonprofits, Facebook, Research, International Relations, Human Resources, Marketing, Recruiting, Analysis, Qualitative Research, Public Speaking, Fundraising, French, Higher Education, Training, Editing, Event Planning
Education
Boston College 2009 — 2010
Master of Arts, Modern European History and Irish History
Boston College 2005 — 2009
Bachelor of Arts, History, French, Philosophy
Royal Holloway, University of London Egham 2007 — 2007
Bachelor of Arts, history
St. Stephen's & St. Agnes School 1992 — 2005
TCSC July 2015 - Present
U.S. Department of the Treasury November 2014 - April 2015
InterImage December 2012 - July 2014
Epsilon Inc August 2011 - July 2012
Mobius Industries, LLC March 2011 - September 2011
TEKsystems November 2009 - March 2011
TEKsystems June 2009 - November 2009
Serco - North America August 2008 - June 2009
ManTech January 2008 - July 2008
ManTech International Corporation May 2007 - January 2008
Skills
SharePoint, SharePoint 2013, SharePoint Designer, Microsoft Office..., SharePoint Server, Active Directory, Technical Support, Server Administration, Microsoft SQL Server, MOSS 2007, HTML + CSS, IIS, Windows Server, Security, InfoPath, XSLT, Web Servers, VMware, Information Assurance, HTML, Troubleshooting, Windows XP, Desktop Support, WSS 3.0, XP, Share Point 2010, Microsoft Exchange, ASP.NET
Education
Ashford University 2010 — 2012
MS, Information Systems
U.S. Marine Corps Tactical Data Network Server School 2004 — 2004
U.S. Marine Corps Information Systems Specialist School 2003 — 2004
Clayton State University 2000 — 2003
Information Technology
Mount Zion High School 1996 — 2000
H.S. Diploma
Sigma Advantage 2006 - Present
Deloitte 2012 - 2015
Serco - North America 2003 - 2006
Six Sigma Academy 2002 - 2003
PricewaterhouseCoopers 1999 - 2002
AlliedSignal 1987 - 1999
GE 1980 - 1987
Skills
Business Transformation, Organizational..., Six Sigma, Cross-functional Team..., Business Process..., Business Process..., Process Improvement, Management Consulting, Strategy, Program Management, Continuous Improvement, Black Belt, Business Process, Lean Manufacturing, Leadership, Value Stream Mapping, Business Analysis, Project Management, Change Management, Process Engineering, Kaizen, Management, Analysis, Training, Quality Management, Business Process Mapping, Performance Improvement, Coaching, Operational Excellence, Data Analysis, DMAIC, Product Development
Education
Boston University
MS Engineering
Rensselaer Polytechnic Institute
BS Mechanical Engineering
US Air Force Reserve December 2014 - Present
Booz Allen Hamilton August 2011 - Present
Crossfit Soco January 2011 - Present
US Air Force Reserve November 2013 - December 2014
26th Space Aggressor Squadron March 2012 - November 2013
US Air Force Reserve 2009 - March 2012
Serco - North America March 2010 - August 2011
United Athletics/Crossfit Aspire 2010 - 2010
4 SOPS/MAFA April 2007 - September 2008
4 SOPS, USAF June 2004 - September 2008
Skills
Air Force, Leadership, Event Management, Management, Defense, National Security, Military, Command, DoD, Training, Integration, Analysis, Testing, Program Management, Human Resources, Customer Satisfaction, Strategy, Satellite, Security Clearance, Customer Service, Troubleshooting, Research, Change Management, Marketing, Government, Tactics, Team Leadership, Government Contracting, Organizational..., Project Management, Systems Engineering, Aerospace, Top Secret, System Administration, Public Relations, Project Planning, Advertising, Software Documentation, Information Assurance, Intelligence, Military Operations, Military Experience, Operational Planning, Navy, Proposal Writing
Education
Capella University 2005 — 2010
Ph D, Organization and Management (Leadership)
New Mexico State University 2001 — 2003
MA, Communication Studies
New Mexico State University 1996 — 2001
BS, Athletic Training Education
New Mexico State University 1996 — 2001
BA, French
Military Education
Vencore Inc. (formerly The SI Organization) February 2012 - Present
Serco - North America August 2010 - February 2012
SAIC June 2009 - August 2010
Deltek May 1999 - June 2009
American Systems Corporation 2007 - 2008
FocalPoint May 1997 - May 1999
Dick Broadcasting October 1993 - May 1997
Skills
Requirements Analysis, ERP, Integration, System Administration, Costpoint, Cognos, Process Improvement, SQL, Visio, Program Management, Payroll, Systems Analysis, Business Intelligence, SAP, Analysis, Change Management, HRIS, Troubleshooting, Accounting, Microsoft Office, Testing, Financial Reporting, Data Analysis, Business Process..., Customer Service, Mergers & Acquisitions, Access, Databases, Budgets, Microsoft SQL Server, Software Documentation, Process Engineering, Deltek, Financial Systems..., Mentoring, Excel, Budgeting, Documentation, Customer Relations, Compliance, Administration, SharePoint, Business Process, Management, Data Migration, Software Implementation, Quality Assurance, SDLC, PeopleSoft, Leadership
Education
Capella University
IT Management
University of Alabama at Birmingham
Accounting
University of San Diego August 2015 - Present
Nelms Management Solutions, LLC July 2015 - Present
NAVSUP Global Logistics Support May 2015 - Present
Ashford University July 2014 - January 2015
Diversionary Theatre October 2013 - November 2014
Ciera Logistics February 2011 - June 2014
Serco - North America January 2010 - February 2011
COMNAVSURFOR June 2006 - January 2010
USS Peleliu June 2004 - June 2006
COMSUBRON 20 June 2001 - June 2004
Skills
Government Contracting, Supply Chain Management, Leadership, Strategic Consulting, Strategic Policy..., Program Management, Contract Management, Project Management, Security Clearance, Policy, Process Improvement, Readiness, Military, Operations Management, Management, Training, Logistics, Team Building, Military Logistics, Navy, Supply Management, Business Strategy, Analysis, Business Process..., Military Experience, Purchasing, Aviation, Logistics Management, Strategy, Contract Negotiation, Government, Supply, Supply Chain, Inventory Management, Operational Planning, Team Leadership, Project Planning, Leadership Development, Strategic Planning, Cross-functional Team..., Materials Management, Procurement, Change Management, Organizational...
Education
Alliant International University-San Diego Scripps Ranch 2010 — 2015
Doctorate Business Administration, Strategic Management
National University 1997 — 1998
Master of Arts (M.A.), Management
Southern Illinois University, Carbondale 1994 — 1996
Bachelor of Science (B.S.), Vocational Education
University of San Diego
University of San Diego
Monitronics International August 2014 - Present
City of McKinney November 2013 - May 2014
Serco - North America February 2012 - April 2013
Skills
Adobe Creative Suite, HTML, Data Entry, Microsoft Office, Network Security, Customer Service, Security Clearance, Records Management, Databases, Library Science, Public Administration, Government, SharePoint
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Data Analytics
University of North Texas 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Learning Technology
Cape Fear Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology
Monster Worldwide September 2013 - Present
Serco June 2012 - September 2013
Serco - North America June 2012 - July 2013
Marine Corps Information Support System (MCRISS) August 2008 - June 2012
United States Marine Corps 2003 - 2005
Skills
Command, Marine Corps, DoD, Security Clearance, Military, Military Operations, Operational Planning, Government, Military Experience, Information Assurance, Security, Program Management, Leadership, Leadership Development, Cross-functional Team..., Team Leadership, Analysis, Employee Training, Training, Human Resources, Project Management, Project Planning, Sales Management, Recruiting, SDLC, Quality Assurance, Management, Process Improvement, Tactics, Intelligence, Risk Management, Operations Management, Intelligence Analysis, Team Building, Government Contracting, Homeland Security, Military Training, Vendor Management, Defense, National Security, Navy, Business Development, Policy, Organizational..., Air Force, Military Logistics, Counterterrorism, Army, Force Protection, Testing
Education
Ashford University 2010 — 2012
Business Administration, Business Administration, Management and Operations
CRC Insurance Services, Inc. July 2015 - Present
BB&T April 2012 - Present
University of Maryland University College August 2011 - Present
Serco - North America September 2010 - April 2012
Comerica Bank June 2005 - November 2009
Comerica Bank June 2005 - September 2006
Skills
Team Buliding, Employee Relations, Talent Development, Sales Management, Career Counseling, Sourcing, Resume Writing, Resume Mining, Interview Coaching, Recruiting, Veterans, Military, Career Opportunities, Career Skills, Human Resource..., Human Resources, University Teaching, Talent Management, Employee Benefits, Policy, Program Management, Career Development, Resume, Banking, Team Building, Applicant Tracking..., Leadership, Analysis, Management, Organizational..., Training, Leadership Development, Staff Development, College Recruiting, Job Coaching, Employee Training, Interviews, Talent Acquisition, Personnel Management, Hiring, Conflict Resolution, Coaching, Performance Management, Benefits Administration, Organizational..., New Hire Orientations, Succession Planning, Workforce Planning, Workshop Facilitation, Internet Recruiting
Education
Central Michigan University 2006 — 2008
Master of Science (M.S.), Human Resource Administration
Michigan State University 2001 — 2005
Bachelor of Arts, Economics
Moehn Management, Inc August 2011 - Present
Serco - North America May 2008 - June 2011
Sallie Mae January 2004 - March 2008
Skills
Security Clearance, Customer Service, Competitive Analysis, Team Leadership, Employee Relations, Financial Reporting, Accounting, PowerPoint, Word, Excel, Operations Management, Microsoft Word, Business Analysis, Management, Procurement, System Administration, Visio, Proposal Writing, Program Management, Project Management, Data Analysis, Access, Leadership, Risk Management, Team Building, Contract Management, Requirements Analysis, Finance, Quality Assurance, Business Strategy, Project Planning, Strategy, Analysis, Human Resources, Project Estimation, Performance Management, Business Process..., Management Consulting, Government Contracting, Mergers & Acquisitions, Financial Modeling, Training, Banking, Vendor Management, Business Development, Business Planning, Forecasting, Coaching, Change Management, Team Management
Education
Averett University 2000 — 2002
Bachelors, Business Administration
Jones County Junior College 1997 — 1999
Associates, Accounting
BarnAllen Technologies, Inc. September 2014 - Present
General Dynamics Information Technology June 2014 - August 2014
Teracore, Inc. August 2013 - January 2014
Federal Working Group November 2011 - May 2013
Serco - North America May 2010 - November 2011
Oak Grove Technologies December 2008 - April 2010
Sevatec, Inc. January 2008 - September 2008
UnitedHealthcare June 2007 - January 2008
CDI Corporation May 2005 - June 2007
National Healthcare Resources (NHR Inc.) May 1999 - September 2000
Education
West Texas A&M University 2015 — 2018
Master's Degree, Instructional Design & Technology
Strayer University 2013 — 2014
Instructional Technology
Kent State University
M.L.S., Library Science
Wright State University
M.Ed., Educational Media
Central State University
B.S., Elementary Education
Yellow Springs High School
Diploma
CTC (Central Texas College) January 2015 - Present
Serco SFL-TAP (Soldier for Life Transition Program) December 2013 - Present
SERCO-NA August 2010 - November 2013
Serco - North America March 2010 - August 2010
SERCO-NA, Army Career Alumni Program November 2008 - March 2010
SERCO-NA, Transition Services March 2008 - November 2008
T Mobility Communications June 2005 - November 2008
US Army Natick Soldier Research, Development, and Engineering Center June 1982 - June 1985
Skills
Counseling, Public Speaking, Government, Army, Conflict Resolution, Program Management, Community Outreach, Policy, Training, Staff Development, Leadership, Team Building, Government Contracting, Organizational..., Crisis Intervention, Non-profits, Experiential Learning, Central Government, Mobilization, Wraparound, Career Counseling, Interviews, Human Resources, Resume Writing, Personnel Management, Analysis, Security Clearance, Leadership Development, DoD, Military, Management, Operational Planning, Military Experience, Nonprofits
Education
Central Michigan University 2005 — 2008
Master of Public Administration (M.P.A.), Public Administration/Human Resource, 3.7
Central Michigan University 2005 — 2007
Master, Science Public Administration/Human Resources
Fayetteville State University 2001 — 2005
Bachelor, Science Business Administration/Marketing
ManTech International Corporation March 2012 - Present
NetCentrics September 2008 - March 2012
Serco - North America September 2007 - April 2008
SAIC April 2006 - September 2007
Skills
Security+, Information Assurance, NIST, DIACAP, C&A, Management
Education
Bowie State University 1998 — 2003
Bachelors, Information Technology
Serco, North America January 2008 - October 2013
Alion Science and Technology May 2007 - May 2008
USPTO May 2006 - May 2007
Perot Systems Government Services, Inc August 2004 - May 2006
The George Washington University May 2004 - August 2004
GeoTechnical Associates January 2001 - January 2003
Skills
Leadership, Program Management, Business Process..., Analysis, Proposal Writing, Management, Data Analysis, Process Improvement, Government, Training, Systems Engineering, Earned Value Management, Engineering, Policy, Testing, Accounting, Software Documentation, Engineering Management, Government Contracting, Business Analysis, Acquisitions, Contract Management, Fashion, Facebook, Instagram, Road Biking, Sharks, Public Speaking
Education
American University - Kogod School of Business 2014 — 2016
Master of Business Administration (MBA)
The George Washington University
Bachelor of Science, Mechanical Engineering
California Department of Health Care Services August 2013 - Present
Health Net Federal Services October 2012 - August 2013
Serco North America February 2010 - September 2012
US Navy September 2005 - September 2009
Skills
Data Analysis, Analysis, Policy, Government, Public Policy, Research, Policy Analysis, Program Management, Microsoft Excel, Healthcare, Microsoft Office, PowerPoint, Report Writing, Program Evaluation, Public Health, Project Management, Microsoft Word, Leadership, Program Development, Customer Service, Process Improvement, Strategic Planning, Financial Analysis, Training, Teamwork, Statistics, Management, Access
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
California College San Diego 2010 — 2012
Bachelor of Science (BS), Health Care Administration/Management
eScience & Technology Solutions August 2014 - Present
Serco-North America April 2003 - July 2014
Skills
Army, Operational Planning, Process Improvement, Navy, Analysis, Intelligence Analysis, Command, Strategic Planning, Microsoft Excel, Risk Management, Six Sigma, National Security, Air Force
Education
Bowling Green State University 1970 — 1975
Bachelor of Arts (BA), Business Administration and Management, General
Central Michigan University
Master of Arts (M.A.), Business Administration, Management and Operations
Soft Power Solutions, LLC July 2015 - Present
Military Personnel Services Corporation April 2012 - June 2015
Volunteer October 2011 - March 2012
Serco - North America June 2009 - September 2011
Barger Consulting 2007 - June 2009
Career Systems Development Corp; Del-Jen, Inc July 1987 - April 2005
Skills
Information Technology, Program Management, Military, Technical Documentation, Army, Training, Team Building, Government, Security Clearance, Government Contracting, Leadership Development, Conflict Resolution, Community Outreach, Command, Policy, Emergency Management, Human Resources, Military Operations, Intelligence Analysis, Military Experience, Public Speaking, DoD, Strategic Planning, Leadership, Air Force, Force Protection, Organizational..., Staff Development, Supervisory Skills, Contract Management, Operations Management, Analysis, Customer Service, Security Management, Program Development, Recruitment Training, Organizational..., Defense, Homeland Security, Operational Planning, Employee Training, Proposal Writing, Instructor-led Training, Career Counseling, Workshop Facilitation, Social Services, Resume Writing, Project Planning, Administration, Budgets
Education
Ball State University 1972 — 1974
M.A., Executive Development in Public Services Administration
University of Arkansas
B.S. Education, English, Social Studies
Waste Management, Inc. July 2011 - Present
Serco - North America September 2009 - July 2011
KENROB IT Solutions September 2008 - September 2009
Citigroup November 2004 - September 2008
Sears Holdings Corporation January 2003 - November 2004
Skills
Leadership Development, Consultative Selling, Instructional Design, Web-based Training, Instructor-led Training, Change Management, Performance Improvement, Project Management, Victim Advocacy, Social Services, Behavior Modification, E-Learning, Training, Team Building, Proposal Writing, Selling, Employee Training, Blended Learning, Business Process, Program Management, Coaching, Analysis, Process Improvement, Strategy, Leadership, Strategic Planning
Education
Boise State University 2001 — 2008
M.S., Instructional & Performance Technology
Boise State University 1995 — 2000
B.S., Sociology
Management Concepts Inc. February 2015 - May 2015
Serco - North America January 2012 - February 2015
American Red Cross Biomedical Division February 2010 - February 2012
L.L.Bean, Inc. July 2006 - September 2009
L.L.Bean February 2003 - July 2006
L.L.Bean March 1999 - February 2003
L.L.Bean March 1997 - March 1999
L.L.Bean September 1992 - March 1997
Skills
Microsoft Office Suite,..., M.B.T.I. for Teams,..., Development Of Teams, Experiential Learning, Consulting Skills..., Appreciative Inquiry, SharePoint, WebEx, Net..., Staff Training, Training & Development, Outdoors, Multi-channel Retail, Retail training, Human Resources, Performance Analysis, Performance Improvement, Task Analysis, Goal Development, Criterion Reference..., Performance Based..., Performance Metrics, Training, Program Management, Employee Training, Retail, Team Building, Leadership Development, Organizational..., Leadership, Coaching, Management
Education
Bloomsburg University of Pennsylvania 2014 — 2022
Master of Science (M.S.), Educational/Instructional Technology, 3.95
University of Southern Maine 2002 — 2005
Masters, Adult Education, Organizational Development
Goddard College 1997 — 2000
Bachelor of Science, Organizational Development
Korn Ferry January 2015 - Present
Reffett Associates April 2012 - December 2014
Preston Reffett, LLC April 2012 - March 2013
Serco - North America February 2007 - February 2012
AES Corporation 2003 - 2007
Philip Morris USA 2000 - 2003
Kraft Foods 1992 - 2000
Frito Lay 1988 - 1992
Celanese Chemical Company 1983 - 1988
Skills
Strategic Planning, Talent Acquisition, Talent Management, Leadership, Deferred Compensation, Employee Relations, Performance Management, Workforce Planning, Employee Engagement, Organizational Design, Employee Benefits, Change Management, HRIS, Organizational..., Human Resources, Onboarding, Applicant Tracking..., Management, Employment Law, Executive Coaching, Leadership Development, Mergers & Acquisitions, Policy, Labor Relations, Training, Personnel Management, Benefits Administration, Process Improvement, HR Transformation, HR Consulting, HR Policies, Culture Change, Sourcing, College Recruiting
Education
Cornell University 1977 — 1981
BS, Industrial and Labor Relations
Christian Brothers College 1973 — 1977
HS, College Prep
Serco - North America April 2012 - October 2012
Serco July 2009 - February 2011
Quest Diagnostics September 2002 - March 2009
Skills
Resume Writing, Social Services, Conflict Resolution, Case Managment, Employee Relations, Crisis Intervention, Career Development, Training, Leadership Development, Recruiting, Human Resources, Onboarding, Interviews, Management, Policy, Case Management
Education
Capella University 2009 — 2011
MS, Human Services
Fontbonne University 2003 — 2007
BS, Organizational Studies
Serco-North America August 2008 - Present
Defense Contract Management Agency August 2008 - January 2011
Consultant at National Defense University December 2006 - August 2007
Bottomline Solutions= January 2002 - April 2004
MAP ROI 2004 - 2004
Central Intelligence Agency August 1972 - October 2001
Central Intelligence Agency May 1996 - May 2001
Skills
Business Strategy, Change Management, Talent Management, Leadership Development, Program Management, Operations Management, Organizational..., Planning, Team Leadership, Writing, Microsoft Office, Competency Management, Business Development, Government, Key Performance..., Organization, Strategic Planning, Performance Management, Human Resources, Employee Relations, Training, Recruiting, Workforce Planning, Team Building, Leadership, DoD, Management, Consulting, Personnel Management, Policy, Project Planning, HR Policies, Human Capital, Business Process..., Process Improvement, Project Management
Education
American University - Kogod School of Business 1996 — 1999
M.S., Personnel and Human Resource Management
US Navy March 2014 - Present
Department of the Navy June 2013 - Present
Serco - North America May 2009 - January 2012
Zeiders Enterprises, Inc. December 2007 - March 2009
Marine Corps Community Services Miramar January 2007 - September 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Social Services, Social Skills, Master Scheduling, Appointment Scheduling, Data Analysis, Administrative..., Metrics, Government Procurement
Education
California State University-Long Beach 2002 — 2007
Bachelor's degree, Psychology
H&R Block February 2015 - Present
H&R Block Franchise December 2013 - April 2014
H&R Block Franchise December 2012 - April 2013
Serco - North America June 2009 - October 2010
Serco - North America August 2007 - June 2009
Colorado Springs Flames Semi-Pro Football Club August 2005 - January 2007
New Horizons Computer Learning Centers December 2000 - January 2002
CTR Transmission & Auto Repair September 1996 - January 2000
Navy Federal Credit Union September 1987 - October 1988
Navy Federal Credit Union May 1987 - September 1987
Skills
Program Management, Analysis, Proposal Writing, Project Management, Project Planning, Management, Government, Customer Service, Human Resources, Training, Government Procurement, SharePoint, Team Building, Accounts Payable, Bank Reconciliation, Vendor Relationships, Technical Writing, Report Writing, Budget Monitoring, Purchasing, Purchase Orders, Microsoft Excel, Microsoft Word, PowerPoint, RFP, Networking, Purchase Requisitions, Public Speaking, Subcontracting, Profit and Loss, Subcontract..., Terms and Conditions, Requests for Quote, Network and Telecom, Personal Income Tax..., Affordable Care Act tax..., Tax Deductions
Education
National American University-Denver 2011 — 2011
Information Systems
DEFENSE ACQUISITION UNIVERSITY 2008 — 2010
University of Colorado at Colorado Springs 2003 — 2009
BA, English with Business Administration minor
BAE Systems August 2013 - Present
Serco - North America November 2010 - August 2013
General Dynamics Advanced Information Systems January 2006 - November 2010
General Dynamics C4 Systems May 2003 - December 2005
Skills
Data Analysis, Access, Analysis, Financial Analysis, Financial fore, Financial Reporting, Accounts Receivable, Cash Management, Cash Flow Forecasting, Time Management, Supervisory Skills
Education
University of Maryland University College 2003 — 2005
Master's degree, Management
Bowie State University 1992 — 1994
Bachelor's degree, Communication, Journalism, and Related Programs
Northrop Grumman Corporation June 2015 - Present
Serco - North America January 2012 - May 2015
Havtech October 2007 - January 2012
ANC Sports 2005 - 2007
Skills
Financial Analysis, Budgets, Microsoft Excel, Microsoft Word, Financial Reporting, Data Analysis, Project Estimation, Microsoft Office, Invoice Processing, Management, Time Management, Project Coordination, Contract Management, Fishing, Project Management, Customer Service, Leading Meetings, Finance, Government Contracting, Deltek, Project Planning
Education
Towson University 2004 — 2007
B.A., Management
Anne Arundel Community College 2002 — 2004
A.A., General Studies
Retired October 2013 - Present
Frontier Community Services March 2012 - October 2013
Serco - North America May 2011 - March 2012
State of Arizona May 2008 - May 2011
OCS, State of Alaska December 2004 - May 2008
State of Alaska March 1999 - December 2004
United States Air Force April 1971 - August 1991
Skills
Program Management, Group Presentations, Administration, Team Leadership, Strategic Planning, Team Building, Customer Relations, Problem Solving, Management
Education
Chapman University 1987 — 1989
Masters, Career Counseling
Saint Leo University 1982 — 1985
Bachelors, Psychology
None July 2011 - Present
Friends of Anastasia 2013 - 2013
Dodge City Community College December 2010 - July 2011
DC3 2008 - 2010
Dodge City Community College October 2001 - October 2008
Serco - North America 2000 - 2006
Skills
Program Management, Creative Problem Solving, Higher Education, Public Speaking, Research, Event Planning, Training, Staff Development, Military, Team Building, Leadership Development, Teaching, Administration, Student Affairs, Career Counseling, Microsoft Office, Customer Service
Education
HPHS 1965 — 1969
Central Michigan University
MSA, Administration
Southern Illinois University, Carbondale
BS, Occupational Education
The Rehancement Group, Inc. February 2015 - Present
US Army August 2014 - Present
BAE Systems Information Technology May 2014 - Present
US Army July 2011 - August 2014
CSW Superior IT Solutions December 2013 - February 2014
Routh Crabtree Olsen - RCOLegal February 2013 - June 2013
Office of the Secretary of Defense June 2012 - August 2012
Defense Advance Research Projects Agency April 2012 - May 2012
Serco - North America February 2012 - April 2012
Unisys December 2011 - March 2012
Skills
Aerospace/Defense, Defense Industry, Defense Acquisition, BMC Remedy, Military History, Military Experience, Military Operations, Intelligence Analysis, American History, World History, Arms, Desktop Systems, Desktop Support, Desktop Hardware, Outstanding Customer..., Microsoft Technologies, Mobile Technology, Technical Support, Security, Military, Networking, Intelligence, Customer Service
Education
American Military University
Master's degree, Intelligence Analysis
Military Intelligence Basic Officer Leadership Course 2013 — 2013
Military Intelligence, General
Army Leadership Development and Assesment Course 2011 — 2011
Army Reserve Officer Training Corps 2007 — 2011
Military Science
University of Hawaii at Manoa 2006 — 2011
Bachelors of Arts, History
JEB Stuart
JEB Stuart
Western & Southern Financial Group July 2012 - Present
Synergy Consulting Group, Inc. June 2012 - July 2012
Serco - North America January 2008 - April 2012
Serco - North America January 2012 - March 2012
Serco - North America January 2008 - December 2011
SI International January 2006 - January 2008
LOGTEC February 1999 - December 2005
Skills
Oracle, Oracle SQL, Oracle E-Business Suite, Hyperion..., Business Objects, Business Objects Data..., Cognos, Teradata, Informatica, Erwin, BPWin, Microsoft Office, Microsoft Technologies, PMBOK, MS Project, Software Project..., Program Implementation, Database Design, Software Design, User Interface Design, Solution Architecture, Information Architecture, Server Architecture, Business Intelligence, Data Modeling, SQL, Integration, SDLC, Requirements Analysis, Program Management, ERP, Data Migration, Data Architecture, Software Documentation, Enterprise Architecture, Enterprise Software, Database Administration, Data Quality, ETL, OBIEE, Data Management, Requirements Gathering, Process Improvement, Analysis, IT Strategy, Analytics, Visio, PL/SQL, Data Integration, Systems Analysis
Education
Antioch University McGregor
B.A.
Wright State University
Computer Science
Serco - North America March 2005 - Present
Z-Tech Corporation 2002 - 2005
The KEVRIC Company, Inc. August 1999 - May 2002
Skills
Requirements Analysis, DoD, Team Leadership, Process Improvement, Business Process..., Change Management, Project Management, Training, Quality Assurance, Technical Writing, Technical Editing, Data Analysis, Business Development, Conference Coordination, Coaching, Resume Writing, Program Management
Education
California University of Pennsylvania 1994 — 1998
Bachelor of Science (BS), Earth Science: Oceanography
Great Valley High School
Serco - North America March 2012 - Present
Peak Health Solutions September 2011 - February 2012
Adobe Systems December 2005 - November 2009
Macromedia (acquired by Adobe Dec 2005) December 2003 - December 2005
Blue Sky Software/eHelp Corporation (acquired by Macromedia Dec 2003) March 1999 - December 2003
Cymer September 1997 - March 1999
Hewlett-Packard (contract through Kelly Services) October 1996 - September 1997
Thomson & Thomson November 1991 - August 1996
Education
Bridgewater State University 1985 — 1990
Bachelor of Science, Business Management and Marketing
Serco - North America October 2009 - October 2010
BB&T November 2005 - October 2008
Analysts International June 2000 - October 2005
Skills
Talent Acquisition, Recruiting, Technical Recruiting, Sourcing, Applicant Tracking...
Education
Appalachian State University 1996 — 2000
Serco - North America June 2006 - Present
White & Case, LLP January 2006 - June 2006
Dickstein, Shapiro, Morin & Oshinsky September 2004 - December 2005
John Hopkins Univ. Foreign Policy Institute at the School of Advanced International Studies February 2004 - May 2004
Education
American University Washington College of Law 2001 — 2004
Booz Allen Hamilton August 2009 - Present
Oasis Systems, Inc. October 2005 - January 2009
Serco - North America 2009 - 2009
CDO Technologies 2004 - 2005
Skills
CISSP, CRISC, ISSEP, Computer Security, FISMA, Information Assurance, NIST, Security Engineering, Vulnerability Assessment, DIACAP, Network Security, Information Security..., ISSAP, Information Security, C&A, Air Force, Vulnerability Management, CEH, Security+, Security, DoD
Education
Capitol College 2008 — 2011
Masters, Information Assurance, 4.0
University of Maryland University College 1984 — 2005
BS, Computer Studies
Evolent Health June 2015 - Present
Evolent Health January 2014 - June 2015
Evolent Health November 2012 - January 2014
Serco - North America July 2011 - November 2012
Serco - North America October 2009 - June 2011
John McCain 2008 May 2008 - November 2008
BlackRock February 2007 - March 2008
Skills
Business Process..., Financial Analysis, Business Analysis, Requirements Analysis, Program Management, Integration, Process Improvement, SQL, Analysis, Change Management, SharePoint, Business Intelligence, Project Management, Requirements Gathering
Education
Bucknell University 2001 — 2005
BA, Economics
Serco - North America November 2005 - Present
Skills
Proposal Writing, Software Project..., Software Development, Software Documentation, Proposal Support, Software Design, Team Leadership, Office Administration, Databases, Data Entry, Database Design, Supervisory Experience, Management, Integration, Visual Basic, Requirements Management, Project Management, SQL, Testing, Requirements Analysis, Visio, MS Project
Education
Florida Institute of Technology 2011 — 2015
Master's degree, Management Information Systems, General
City University of New York City College 2000 — 2005
Bachelor of Science (B.S.), Computer Science
Serco - North America August 2010 - Present
Skills
Organizational..., Training, Instructional Design, E-Learning, Training Delivery, Change Management, Management, Organizational..., Curriculum Design, Analysis, Business Process..., Blended Learning, Software Documentation, Needs Analysis, ADDIE, Interviews, Instructor-led Training, Employee Training, Leadership Development, Learning Management, Workshop Facilitation, Performance Management, Employee Engagement, Entrepreneurship, Fundraising, Learning Management..., Career Development
Education
Providence College
BA, Liberal Arts, Certificate in Leadership
Brown University
Certificate in Training and Development, Workforce Development and Training
Bryant University
Certificate in Human Resource Management, Human Resources Management/Personnel Administration, General
University of Rhode Island
Certificate in Multimedia, Multimedia
Deloitte January 2013 - Present
O'Loughlin Ventures Inc. July 2005 - Present
Agilent Technologies August 2012 - October 2012
NVIDIA February 2012 - September 2012
LES, URENCO 2011 - 2011
Serco - North America 2008 - 2008
SAP 2003 - 2005
EDSI 1994 - 1995
Skills
SAP, SAP ERP, SAP R/3, ABAP, ERP, Business Process, SAP BW, CRM, Business Process..., SAP Implementation, Project Portfolio..., SAP PS, Management, IT Strategy, Integration, Business Intelligence
Education
Carnegie-Mellon University 1985 — 1986
MBA, Strategic Planning
Wichita State University 1976 — 1981
BSME, Mechanical Engineering
Serco - North America October 2011 - Present
ACCORD Corporation August 2004 - November 2011
Education
Capella University 2007 — 2009
State University of New York College at Fredonia 2000 — 2004
Bachelors, English, Psychology, Sociology
City and County of San Francisco September 2015 - Present
San Francisco Recreation and Parks Department December 2012 - September 2015
Serco - North America May 2010 - May 2013
The Perotti Group August 2008 - September 2009
The Perotti Group February 2004 - August 2008
Transtech Enterprises 1989 - 2004
Skills
Property Management, Leases, Investment Properties, Location Intelligence, Corporate Real Estate, Real Estate Development, Contract Negotiation, Commercial Real Estate, Disposition, Negotiation, Contract Management, Facilities Management, Construction, Construction Management, Acquisitions, Asset Managment, Due Diligence, Business Development, Strategic Planning, Budgets, Project Management, Team Leadership, Asset Management
Education
U.S.G.B.C. LEED AP 2008 — 2009
Certification, LEED Accredited Professional
CCIM Institute 2005 — 2008
CCIM, Commercial Real Estate
California State University-Hayward 1983 — 1986
Bachelor of Applied Science (BASc), Business/ Mangement of Information Systems/ Production and Inventory Control (Dual options)
GovSG June 2013 - Present
Serco - North America August 2011 - June 2013
Hewlett-Packard December 2005 - August 2011
Electronic Data Systems (EDS) December 2005 - July 2009
Raytheon Technical Services Company June 1999 - December 2005
Skills
Information Assurance, Network Security, Security, CISSP, Security+, Computer Security, DIACAP, Information Security, Disaster Recovery, Penetration Testing, Computer Hardware, Firewalls, Active Directory, Intrusion Detection, Vulnerability Assessment, VPN, C&A
Education
Chapman University 1998 — 2002
Bachelor of Science, Computer Science
Department of the Army May 2012 - Present
Department of the Army August 2009 - May 2012
Serco - North America November 1997 - August 2009
Education
Chapman University 1993 — 1995
Master of Science (MS), Human Resources
VERISIGN September 2014 - Present
VERISIGN October 2012 - September 2014
Serco - North America May 2010 - June 2012
Serco Inc. November 2002 - July 2010
SI International 2007 - 2009
Fairfax County Public Schools June 2002 - November 2007
NCAS 1987 - 2002
NCAS 1987 - 2002
Skills
Benefits Administration, Benefits, Compliance, Strategic Planning, Employee Relations, HRIS, Onboarding, Performance Management, Human Resources, Talent Acquisition, Recruiting, Talent Management, PeopleSoft, Applicant Tracking..., Organizational..., Employee Engagement, ADP Payroll, Deferred Compensation, Employee Benefits, FMLA, Training, Workers Compensation, Workforce Planning
Education
Boston University 1974 — 1977
BSN, Nursing
Cornell University 1973 — 1974
Nursing
University of Pennsylvania - The Wharton School
CEBS, Employee Benefits
L-3 STRATIS December 2012 - Present
Serco North America 2010 - December 2012
Serco Inc. 2010 - 2011
CGI Federal 2000 - 2010
CGI Federal December 1986 - May 2009
Skills
Task Order Management, Proposal Coordination, Editing, Proposal Writing, RFP, Technical Writing, Government, Business Development, SharePoint, Requirements Analysis, Software Documentation, Process Improvement, Task Management, Analysis, Business Analysis
Education
Central Michigan University
Master of Arts (M.A.), Management and Supervison
St. Francis College
Bachelor of Arts (B.A.), English
Valbin Corporation September 2015 - Present
Booz Allen Hamilton October 2014 - May 2015
Serco - North America July 2011 - October 2014
Harris Corporation March 2011 - July 2011
Siemens January 2011 - March 2011
CACI October 2007 - January 2011
SAIC April 2006 - July 2007
Raytheon 2001 - 2006
Skills
Government Contracting, Contract Management, FAR, Program Management, Federal Government, DoD, Contract Negotiation, Analysis, Defense Contracting, Proposal Support, Government Proposals, Contractual Agreements, Costpoint, DFAR, Teaming Agreements, Proposal Management, Leadership, Strategic Planning, Partnership-building, Project Management
Education
Averett University 1996 — 1999
Bachelor of Science (B.S.), Equestrian Studies & Business Administration
EastCoast Financial May 2014 - Present
Transaction Network Services, Inc. March 2008 - March 2013
Borders September 2006 - December 2010
Church of the Holy City March 2006 - August 2007
Serco - North America July 2005 - March 2006
Transaction Network Services March 2004 - June 2005
Books A Million September 2003 - March 2004
Ditmire Motorworks August 1998 - August 2003
US Army July 1994 - June 1997
Skills
Telecommunications, Business Analysis, Product Management, New Business Development, Management, Project Management, Vendor Management, Team Building, Project Planning, Account Management, Integration, Team Leadership, Strategic Planning, Process Improvement, Business Process..., Troubleshooting, Program Management, Leadership
Education
American InterContinental University
Master of Business Administration (MBA), Marketing
Richard Stockton College of New Jersey
BA, Psychology, Gerontology
MEPS August 2011 - Present
Serco - North America October 2007 - Present
US Army March 1986 - March 2006
Education
Baker College Center for Graduate Studies 2002 — 2005
MBA, Healthcare Management
Qualcomm March 2012 - Present
Serco - North America September 2010 - August 2012
BAE Systems November 2008 - September 2010
Skills
Deltek, Hyperion Enterprise, Variance Analysis, Financial Analysis, Financial Reporting, Financial Modeling, Government Contracting, Earned Value Management, Cost Accounting, Hyperion HFM, FAR
Education
University of Redlands 2010 — 2012
MBA, Finance
California State University-San Marcos - College of Business Administration 2004 — 2006
BSBA, Accounting
Raytheon Space and Airborne Systems May 2012 - Present
Serco - North America September 2010 - October 2011
Veterans Solutions Inc. November 2009 - October 2010
Booz Allen Hamilton 2007 - 2009
US Army February 1987 - June 2007
Skills
Army, Supply Chain Management, Warehousing, Logistics Management, Inventory Management, DoD, Military, Transportation..., Process Safety, SARSS, Supervisory Skills, Security Clearance, Defense, Military Operations, Supply Chain, Supply, Transportation, Team Building, Information Assurance, Shipping, Inventory Control, Logistics, Management, Process Improvement, Analysis, Operational Planning, Leadership, Materials Management, Project Planning, Supply Management, Team Leadership, Military Logistics, Military Experience
Education
Grantham University
Bachelor of Science (BS), Computer Science
Central Texas College
Associate of Arts (AA), General Studies
Optima ECM Consulting January 2012 - Present
Serco - North America August 2011 - Present
Lockheed Martin Space Systems Company May 2011 - November 2011
Wolverine World Wide 2011 - 2011
Wolverine World Wide 2011 - 2011
Altegrity 2011 - 2011
USIS 2011 - 2011
Perrigo 2011 - 2011
Commonwealth of Kentucky 2010 - 2011
Abbott Laboratories 2008 - May 2010
Skills
ESS, SAP HR, WebDynpro, Portals, ABAP, Balanced Scorecard, Executive Coaching, Process Excellence, SAP, SAP Implementation, SAP Netweaver, SAP Portal, Value Stream Mapping, Web Services
Education
Nagarjuna University 1993 — 1997
Bachelor of Technology (B.Tech.), Civil Engineering
Social Security Administration June 2014 - Present
YRC Freight August 2011 - April 2013
Roadway Express January 2008 - August 2011
Roadway Express March 2007 - January 2008
Serco - North America February 2004 - March 2007
US Navy May 1998 - December 2003
Skills
Performance Management
Education
Calumet College of Saint Joseph 2010 — 2012
Master's degree, Quality Assurance
Department of Defence July 2010 - Present
Serco - North America 2008 - 2009
United States Naval Service 1977 - 1997
Skills
Military, Human Resources, Organizational..., Recruiting
Education
Attending Capella University (PhD program) 2010 — 2014
PhD, Business/Human Resources
American InterContinental University 2003 — 2007
MBA, Business, HR
Giving Is Monumental, LLC November 2014 - Present
FAA March 2013 - Present
OPM February 2011 - March 2013
Serco - North America September 2010 - February 2011
Serco - North America December 2008 - September 2010
Serco - North America March 2008 - December 2008
Delta Sigma Theta Sorority, Inc. July 2007 - December 2008
State of Tennessee - Department of Children Services September 2004 - March 2008
Education
Austin Peay State University 2003 — 2004
M.A.
Austin Peay State University 1999 — 2002
B.S.
CGI Federal March 2015 - Present
CGI Federal November 2012 - September 2015
Serco - North America August 2010 - November 2012
CACI International Inc February 2009 - August 2010
Skills
Accounts Payable, Financial Statements, Accounting, Process Improvement, Government Contracting, Microsoft Excel, Costpoint, Access, Microsoft Office, Customer Service, Microsoft Word, Coordination, Help Desk Support, Data Entry, Government, Information Assurance, Altiris, Service Desk, Cognos, Performance Metrics, Metrics, Metrics Reporting, Visual Basic, Purchasing Processes, Management, PowerPoint, Project Management, Time Management
Education
Auburn University 2003 — 2008
Bachelors, History
Independant Contracts and Subcontracts Consultant September 2013 - Present
Octo Consulting Group January 2013 - Present
ANR Solutions LLC June 2012 - January 2013
CONVERGENT SOLUTIONS, INC July 2012 - September 2012
L-3 STRATIS April 2012 - July 2012
Unisys January 2011 - May 2012
Serco - North America October 2010 - December 2010
CACI February 2008 - November 2010
enserca engineering 2006 - 2006
STG 2001 - 2005
Skills
CPSR, Government Purchasing, Subcontracting, Contract Management, Government Procurement, DoD, Deltek, Contract Negotiation, Subcontracts Management, Subcontractor/Crew..., Proposal Support, FAR, ISO, Security Clearance, Analysis, Risk Management, Operations Management, Policy, Pricing, Sourcing, Leadership, Strategic Sourcing, RFP, Program Management, Proposal Writing, Earned Value Management, Management, Federal Government, Defense, Business Process..., Supply Chain Management, Project Planning, Supply Management, Cross-functional Team..., Change Management, Logistics, Executive Management, Military, Defense Contracting, Costpoint, Process Improvement, Cost Benefit, Subcontracts
Education
Strayer University (VA) 2002 — 2004
AA, Acquisition and Contract Management
Bellevue University
Bachelor of Science (BS), Legal
Serco - North America July 2009 - September 2010
US Air Force - May 1977 - June 2007
Skills
Training, Security Clearance, Leadership Development, Military, Program Management, Customer Service, Team Building, Organizational..., Leadership, Coaching, Cosmetology, Team Leadership, Recruiting, Management
Education
Aveda Institute-Columbus 2011 — 2012
Cosmetology/Cosmetologist, General
DeVry University, Columbus OH 2004 — 2006
Bachelors, Technical Management
Columbus State Community College 1992 — 1994
Associates of Applied Science, Office Admin/Human Resourse Mgmt, Cum Laude
Cushman & Wakefield July 2014 - Present
Serco - North America January 2012 - October 2013
Dellew Corporation June 2010 - December 2011
Ruby Tuesday April 2007 - March 2010
Pueblo Chico 2008 - 2009
Prime Equity Lending November 2003 - December 2005
Toyota June 2001 - July 2003
Skills
Program Management, Customer Service, Time Management, Microsoft Office, DoD, Government Contracting, Analysis, Security Clearance, Team Building, Team Leadership, Employee Relations, Event Planning, Office Management, Administrative..., Travel Management, Management, Process Improvement, Government, Training, Yardi, Sales, Microsoft Excel, Budgets, Contract Negotiation, Microsoft Word, Marketing, Leadership
Education
California State University-Sacramento 2008 — 2009
Bachelor of Business Administration (BBA), International Business
California State University-Sacramento 2005 — 2006
Certificate, Meeting and Event Planning
Mr. Appliance of Savannah November 2010 - Present
Kellogg, Brown, and Root (KBR) September 2007 - February 2010
Serco - North America August 2006 - August 2007
US Army Retired February 1986 - July 2006
Skills
Budgets, Customer Satisfaction, Management, Marketing, Marketing Strategy, Negotiation, Public Speaking, Sales, Start-ups, Team Leadership
Education
Webster University 2002 — 2004
MA, Human Resources Management
University of Maryland University College 2000 — 2002
BS, Management
Central Texas College 1993 — 1994
AA, General Studies
Unemployed February 2015 - Present
WR Systems February 2014 - February 2015
Sevatec, Inc. November 2012 - June 2013
VisionIT February 2012 - June 2012
Serco - North America July 2001 - April 2011
United States Air Force September 1988 - May 2005
SRA International April 1996 - July 2001
Skills
Quality Assurance, Outlook, Microsoft Excel, Sourcing, Technical Recruiting, Microsoft Office, Customer Service, Team Leadership, Employee Relations, Talent Acquisition, SharePoint, Requirements Management, User Acceptance Testing, Program Management, Business Requirements, Agile Methodologies, Requirements Analysis, Access, Requirements Gathering, SDLC, Business Analysis
Education
Central Michigan University 1978 — 1980
Master of Arts (MA), Accounting and Business/Management
Lawrence Technological University 1973 — 1977
Bachelor of Science (BS), Industrial Management
Sacred Heart Major Seminary
Blessed Trinity Catholic High School August 2012 - Present
Georgia Connections Academy July 2011 - March 2012
Serco - North America July 2010 - July 2011
Serco - North America 2010 - 2011
East Paulding High School 2007 - 2010
Shelton Elementary School 2006 - 2006
Skills
Career Counseling, Career Development, Community Outreach, Crisis Intervention, Higher Education, Management, Program Development, Psychology, Public Speaking, Resume Writing, Staff Development, Student Affairs, Testing
Education
Auburn University 2003 — 2005
M.Ed., Community Counseling
Berry College 1999 — 2003
B.A., Psychology
Killeen ISD August 2015 - Present
Arbonne August 2012 - Present
Jazzercise Inc. July 2011 - Present
Texas A&M AgriLife April 2013 - August 2015
Texas Congress of Parents & Teachers (Texas PTA) June 2012 - June 2013
ORISE June 2011 - April 2013
Serco - North America August 2010 - March 2011
Texas A&M AgriLife 2008 - August 2010
Sallie Mae 2007 - 2007
Sallie Mae 2003 - 2005
Skills
Program Management, Human Resources, Microsoft Office, Leadership Development, Integration, Training, Public Speaking, Organizational..., Team Building, Leadership, Strategic Planning, Employee Relations, Research, Teaching, Employee Training
Education
Capella University 2011 — 2015
PhD, Industrial and Organizational Psychology
Tarleton State University
MS, Human Resource Management
University of South Carolina-Columbia
Bachelor of Science (BS), Business Administration and Management, General
River Ridge HS 1993 — 1996
Bering Straits Information Technology September 2011 - Present
Serco - North America January 2010 - May 2012
National Industries for the Blind April 2005 - December 2009
Defense Supply Center, Columbus August 2003 - March 2005
University of Dayton Army ROTC August 2000 - July 2003
Army G4 July 1999 - July 2000
143rd Ordnance Battalion June 1998 - June 1999
61st Ordnance Brigade July 1997 - May 1998
Command and General Staff College August 1996 - June 1997
Eighth United States Army June 1994 - July 1996
Skills
Military, DoD, Strategic Planning, Training, Government, Security Clearance, Policy, Army, Leadership Development, Logistics, Business Development, Command, Procurement, Integration, Security, Project Planning, ERP, Supply Chain Management, Customer Service, Intelligence, Team Building, Program Management, Budgets, Analysis
Education
Army Command and Staff College 1996 — 1997
Middle Management, US History
Central Michigan University 1991 — 1994
Masters of Science, Administration, Administration
Indiana State University 1979 — 1983
Bachelor of Science, Industrial Technology Education, Education
TRAINING/CERTIFICATIONS
Outback Steakhouse February 2013 - Present
N/A February 2011 - June 2014
Serco - North America September 2010 - February 2011
Serco - North America October 2009 - September 2010
Management Concepts October 2007 - July 2009
Management Concepts August 2007 - April 2008
Skills
Deltek, Spreadsheets, Outlook, Administrative Support, Access, Microsoft Word, Microsoft Office, PowerPoint, Visio, Excel, Operations Research, Market Research, Customer Service, Customer Satisfaction, Customer Relations, Customer Experience, Customer Focus, Cyber Security, Intel, Credit Card Processing, Credit Cards, Supply, Proofreading, proofing, Teamwork, Office Administration, Spreadsheet Design, Billing Systems, Billing, Billing Solutions, Invoicing
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Human Resource Management, HR, B
Shepherd University 2002 — 2005
Business Administration/Marketing, Business, 3
Alderson-Broaddus College 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics, 3.0
Serco - North America November 2007 - September 2009
Royal Media Group September 2004 - September 2005
Skills
Python, C, C++, C#, Java, VB.NET, PHP, JavaScript, CSS, HTML, VHDL, Scheme, ASP.NET, NumPy, SciPy, Matlab, Django, CherryPy, bottle.py, Microsoft SQL Server, MySQL, PostgreSQL, SQLite, jQuery, Eclipse, AJAX, Linux, Programming, Unix
Education
City University of New York City College 2011 — 2012
Master's Degree, Computer Science, 3.56
City University of New York City College 2007 — 2011
Bachelors of science, Computer science, 2.85
Borough of Manhattan Community College 2003 — 2006
Associate of Science (A.S.), Engineering, 3.5
C2 Technologies September 2010 - Present
Serco - North America July 2002 - September 2010
Skills
ADDIE, Captivate, Instructional Design, Blended Learning, Instructor-led Training, Learning Management, E-Learning, Needs Analysis, SCORM, Learning Management..., Instructional Technology, SnagIt, Distance Learning, ILT, Adult Education, Educational Technology, Job Aids, Task Analysis, Training Delivery, Technical Writing
Education
Bloomsburg University of Pennsylvania 1973 — 1975
B.S., Secondary Education
National Sourcing, Inc. June 2011 - Present
Serco - North America September 2010 - June 2011
Skills
Security Clearance, DoD, Military, Award Submissions, Leadership, Training, Management, Military Experience, Project Management, Defense, Process Improvement, Proposal Writing, Operations Management, Military Operations
Education
Capital University 2000 — 2005
Bachelor of Arts (B.A.), Biology, General
DSD LABS July 2012 - Present
Serco - North America January 2012 - June 2012
United States Air Force August 2008 - January 2012
United States Air Force June 2006 - August 2008
Skills
Air Force, Logistics Management, DoD, Foreign Military Sales, Military
Education
Trident University 2008 — 2009
MBA, Logistics
Bellevue University 2004 — 2006
BS, Logistics Management
Department of Veterans Affairs March 2013 - Present
Serco - North America July 2012 - March 2013
US Navy February 2009 - June 2011
US Navy October 2008 - February 2009
US Navy October 2007 - October 2008
1st Marine Aircraft Wing April 2005 - May 2007
Skills
Equal Opportunities, Employee Relations, Personnel Training, Military, Navy, Policy, Healthcare, Mentoring, Program Management, DoD, Leadership Development, Team Building, Emergency Management, Problem Solving, Operations Management, Change Management, Team Leadership, Supervisory Skills, Organizational..., Process Improvement, Planning, Administration, Customer Service, Conflict Resolution, Command, Security Clearance, Recruiting, Military Training, Project Planning, Military Operations, Personnel Management, Operational Planning, System Administration, Leadership, Military Experience, Training, Human Resources, Analysis, Management, Government
Education
Webster University 2011 — 2014
Master's Degree, Business Administration / Management and Leadership, 3.54
Southern New Hampshire University 1999 — 2003
BS, Business/ Human Resource Management
Campbell University 1996 — 1998
AA, Arts
Basic Hospital Corps School 1991 — 1991
Medical Assistant, Medicine
Northrop Grumman Corporation May 2013 - Present
Serco - North America September 2007 - May 2013
Joint Communication Support Element February 2004 - September 2007
10th SFGA February 2000 - February 2004
Skills
Cisco Technologies, Network Security, Network Engineering, CCNA Voice, VoIP, ASA, Project Management, Security, Security Clearance, Information Assurance, VTC, Access Control, Dynamic Routing, Microsoft Office, Microsoft Project, Windows, Linux, DRSN, Voice Gateways, Cisco IP Telephony..., Industrial Switches, Wireless Networking, OSPF, EIGRP, Fiber Optic Cable, IT Project Leadership, Proposal Writing, Technical Solution..., LAN Switching, Encryption, GRE tunnels, IPSec, IP VPN, Systems Engineering, System Design, Switches, CCNA, DoD, Security+, Satellite Communications, Computer Security, Active Directory, CISSP, Cisco Call Manager, Cisco IOS, Cisco Nexus, Cisco Routers, MS Project, Top Secret, COMSEC
Education
American InterContinental University 2013 — 2014
Master's degree, Information Technology
American InterContinental University 2008 — 2011
Bachelor of Information Technology, Network and System Administration/Administrator
Serco - North America December 2007 - Present
Skills
DoD, Earned Value Management, Security Clearance, Air Force, C4ISR, Systems Engineering, Government Contracting, Government Acquisition, Military, Space Operations, DoDAF, Program Management, Information Assurance, Intelligence Community, Defense
Education
Bowie State University 2002 — 2006
Bachelor of Education (B.Ed.), English Language and Literature, General, 3.5
EY October 2012 - Present
Ernst & Young February 2012 - October 2012
Cherry, Bekaert & Holland November 2011 - February 2012
Cherry, Bekaert & Holland November 2009 - November 2011
Cherry, Bekaert & Holland January 2008 - July 2008
Serco - North America May 2007 - December 2007
Education
American University 2011 — 2013
American University - Kogod School of Business 2011 — 2013
James Madison University 2004 — 2009
James Madison University - College of Business 2004 — 2009
Bachelor of Science in Business Administration, Accounting
CACI International Inc April 2012 - Present
Flairsoft Federal November 2011 - April 2012
Serco - North America March 1999 - October 2011
INNOLOG December 1998 - March 1999
STG (formally DSTI) March 1997 - December 1998
Skills
Testing, Analysis, Requirements Analysis, Software Documentation, Requirements Management, SDLC, Quality Center, Visio, System Testing, PMO, Business Analysis, CMMI, Integration, Quality Assurance, SharePoint, Software Project..., Process Improvement
Education
Central Michigan University 1992 — 1993
MSA, Business
University of Kentucky 1985 — 1989
BA, Organizational Communications
Beavercreek HS
IBM GBS November 2011 - Present
GDAIS May 2008 - November 2011
Serco - North America October 2005 - May 2008
Call Pro, LLC October 2004 - October 2005
Skills
Information Assurance, Security, DoD, Information Security, Security Clearance, DCID 6/3, NIST 800-53, NISPOM Chapter 8
Education
National-Louis University 2006 — 2009
BS, Business Management
American Intercontinental University 2004 — 2005
AS, Business Administration/Information Technology
Rock Island-Milan School District #41 August 2013 - Present
Serco - North America July 2011 - May 2013
Child, Youth, and School Services September 2010 - August 2011
Coastal Carolina University 2004 - 2005
University Of South Carolina 2002 - 2004
Skills
Teaching/Mentoring, Organizational..., Career Counseling, Team Building, Career Development, Conflict Resolution, Leadership Development, Program Development, Community Outreach, Leadership, Critical Thinking, Event Planning, Interviews, Training
Education
Central Michigan University 2007 — 2009
Masters of Science, General Administration
University of South Carolina-Columbia 2000 — 2004
Bachelors, English
Marlboro County High
Currently Unemployed December 2010 - January 2012
Serco - North America August 2009 - December 2010
United States Air Force August 2005 - August 2009
Skills
System Administrator, IT/Project Management, Programmer, Critical Thinking, Planning, Organizational..., Communications Strategy, Time Management, Interpersonal Skills, Conflict Management, Fluent in French, MS Office
Education
Colorado Technical University 2004 — 2005
Masters of Science, IT/Project Management
Remington College-Colorado Springs Campus 2002 — 2004
BS, Web design
Education America College-Colorado Springs 2000 — 2002
As, Internet Information System
Teton County February 2015 - Present
Teton County Sheriff's Office October 2012 - January 2015
Teton County Sheriff's Office February 2008 - October 2012
Serco - North America April 2002 - February 2008
Skills
Employee Engagement, Training, Government, Emergency Management, Management, Internal Communications, Team Leadership, Policy, Leadership, Training Delivery, Strategic Planning, Customer Service
Education
Colorado State University 2012 — 2015
Master's degree, I/O Psychology
Brown University 1993 — 1997
BA, Psychology
Marton January 2012 - Present
Serco - North America September 2008 - January 2011
Fort McPherson,GA. Garrison January 2007 - March 2008
Education
Central Texas College 2003 — 2005
AA, Criminal Justicce
Marine Corps Civilian Services, SAPR Division February 2014 - Present
InquisIT August 2013 - February 2014
Booz Allen Hamilton (formerly ARINC Engineering Services) June 2008 - January 2014
Serco - North America October 2000 - May 2008
Computer Technology Research (CTR) Corp. September 1999 - October 2000
Education
College of Charleston 1999 — 2001
MA, English
Bucknell University 1993 — 1997
BA, English Literature
Federal Government 2010 - Present
Marine Corps Systems Command 2010 - 2012
Serco - North America 2009 - 2010
Compumatics Group 2006 - 2009
Booz Allen Hamilton 2004 - 2006
Lockheed Martin 2000 - December 2004
Skills
Microsoft Office..., Primavera P6, Green Belt, ITIL, POPs, Risk Management, Enterprise Risk..., Finance Reporting, Project Management, Project Coordination, Project Planning, DAWIA, Visio, Websphere, Transition Management, Requirements Management, Compliance Regulations, Process Management, Configuration Management, System Integrator, Knowledge Management, Business Process..., Remedy Ticketing System, Help Desk Management, Contracting Officer..., Security Management, Auditing, QuickBooks, Certification &..., N Dashboard, Finance, Government Contracting
Education
Federal Government 2009 — 2011
DAWIA Level III Certification, Program Management
HP Education Services 2010 — 2010
ITIL Certification, IT Infrastructure Library
Averett University 2002 — 2004
MBA, Business Administration
George Mason University 1999 — 2001
Bachelor of Arts (B.A.), Criminology
Lynchburg College 1998 — 1999
Business Administration, Management and Operations
Central Virginia Community College 1995 — 1998
Associate of Arts and Sciences (A.A.S.), General Studies
Alvin ISD November 2014 - Present
Serco - North America August 2011 - June 2014
Education
University of Houston-Clear Lake 2015 — 2018
Bachelor’s Degree, Elementary Education and Teaching
Allied American University
Associate of Arts (AA), Business Administration and Management, General
Serco - North America July 2007 - Present
Skills
Air Force, Civil Aviation, Flights, Flight Safety, Security Clearance, Military Experience, Operations Management, Airports, DoD, Systems Engineering, Program Management, Military Operations, Information Assurance, Troubleshooting, Army, Aerospace, Aviation, Aircraft, Quality Assurance, Air Traffic Control, Airlines, Radar, Military, Resource Management, Risk Management, Earned Value Management, Human Factors, Command, Operational Planning, Change Management, Defence
Education
Antelope Valley College 2012 — 2016
Computer and Information Sciences, General
General Dynamics Information Technology April 2015 - Present
Serco - North America October 1998 - April 2015
Skills
Certified AMX Installer, AMX Programmer 1, Biamp Audia Flex..., Troubleshooting, Integration, DoD, Requirements Analysis, Testing, Program Management, Video Conferencing, Visio, Systems Engineering, Project Management, Security Clearance, Biamp, Telecommunications, Network Security, Hardware, Security, Computer Security, Data Center, Networking, Software Documentation
Education
Capella University 2009 — 2012
Master's of Science, Information Technology (IT Security), 3.33
National American University-Colorado Springs 2000 — 2006
Bachelor's of Science, Business Administration and Management, General
Tolbert CPA LLC January 2014 - June 2014
Serco - North America April 2012 - September 2013
Pikes Peak Hospice & Palliative Care February 2013 - August 2013
USAA November 2011 - April 2012
Serco June 2009 - March 2011
Skills
Program Management, Leadership, Military, Microsoft Office, Army, Training, Salesforce.com, Accounts Payable, Government Contracting, Community Education, Community Support, Accounts Receivable, Social Services, DoD, Security Clearance, QuickBooks, Suicide Prevention, Accounting, Income Tax, Tax Preparation, Tax Returns, Bookkeeping, Corporate Tax
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Business Administration (M.B.A.)
Pikes Peak Community College 2012 — 2013
Associate's Degree
Capella University 2007 — 2009
Master of Science (M.S.)
The University of Texas at Austin 2001 — 2006
Bachelor of Science (B.S.)