Service Master
Industry: Maid service company
DescriptionServiceMaster Global Holdings, Inc., is a public Fortune 1000 company that provides residential and commercial services. Its headquarters are located in Memphis, Tennessee after moving there from Downers Grove, Illinois in early 2007. Headquarters: Memphis, TN CEO: Nikhil Madhukar Varty (Jul 2017–) Revenue: 2.59 billion USD (2015) Subsidiaries: Terminix, American Home Shield,
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Service Master Employees
Lithko Contracting, Inc. April 2014 - Present
Seretta Construction, Inc. July 2012 - April 2014
Middle Tennessee State University August 2007 - August 2012
Service Master May 2010 - August 2011
Jiffy Lube Southeast June 2005 - June 2007
Skills
ACI Certified: Concrete..., ACI Certified Concrete..., Microsoft Office 2007, Digital Still and Video..., Image Enhancement..., Excellent driver with..., Clean Driving Record, Concrete, Construction, Customer Service, Driving Growth, Leadership, Process Scheduler
Education
Middle Tennessee State University 2007 — 2012
Bachelor of Science (BS), Concrete Industry Management
Hendersonville High School 2003 — 2007
Cynacon/Ocusoft, Inc December 2014 - Present
Zillow March 2014 - Present
Seattle University October 2013 - March 2014
Service Master August 2013 - November 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management, Marketing, Marketing Strategy, Negotiation, Salesforce.com, Online Marketing, Sales, Leadership, Social Networking, Advertising, Social Media Marketing
Education
University of Hawaii at Manoa 2008 — 2013
Bachelor's degree, Marketing
Meijer Inc. August 1986 - Present
Service Master August 2007 - March 2012
Skills
Legal Research, Customer Experience, Retail, Word, PowerPoint, Abacus, Westlaw, write wills, l, Read legal documents, Brief Writing, Criminal Justice, Criminal Investigations, Courts, Counterterrorism, Constitutional Law, Cashiering
Education
Colorado Technical University 2010 — 2013
Bachelor's degree, Criminal Justice, 3.79
Colorado Technical University 2010 — 2013
Bachelor's degree, Criminal Justice
Colorado Technical University 2009 — 2013
Colorado Technical University, Associate degree in paralegal studies, Junior
RP Broadcasting March 2014 - Present
21 Century October 2013 - March 2014
Sodexo January 2012 - May 2013
Service Master September 2011 - October 2012
Cottonwood Gulf Course June 2011 - October 2012
Bismarck State College August 2009 - May 2010
Bismarck State College November 2008 - May 2010
Skills
Marketing, Pro-active Leader, Organized self-starter, Tech-savvy, Work Effectively, Ethical Decision Making, InDesign, Photoshop Elements, Web Design, Event Planning, Public Relations, Social Media, Social Networking, Facebook, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Photoshop, Customer Service, Public Speaking, Time Management, Marketing Communications, Social Media Marketing, Press Releases, Photography, Creative Writing, Advertising, Adobe Creative Suite, Event Management, Newsletters, Research, Higher Education, Microsoft Word, Community Outreach, Teamwork, Fundraising, Nonprofits, Media Relations, Marketing Strategy, Sales
Education
Valley City State University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Bismarck State College
Associate of Arts (A.A.)
Tacoma RV Center June 2011 - Present
Service Master January 2010 - June 2011
Postal Express January 2009 - December 2009
Ally Video/Champion Visions October 2008 - December 2008
Makita U.S.A., Inc. 2008 - 2008
Skills
Graphic Design, Photoshop, Logo Design, Adobe Creative Suite, Posters, Photography, Customer Service
Education
International Academy of Design and Technology-Seattle 2006 — 2008
Bachelor of Arts (B.A.), Graphic Design
Green River Community College 2004 — 2006
Associate's Degree
Gov. R. Rogers High School 2001 — 2004
Service Master September 2014 - Present
Kelly Services December 2011 - September 2014
FedEx Services January 2011 - November 2011
Shelby County Crime Victims Center June 2010 - January 2011
Christian Brothers University September 2007 - January 2010
Kellogg Company April 2005 - June 2007
OfficeTeam 2007 - 2007
Adecco USA November 2004 - April 2005
SouthStar Funding June 2001 - August 2004
ABC 24 WPTY 1997 - 1998
Skills
Hiring, Orientation, Job Fairs, Applicant Tracking..., Interviewing, Screening, Talent Management, Union, Sourcing, Employee Relations, Full-cycle Recruiting, Offer Letters, Talent Acquisition, New Hire Orientation, Human Resources, Interviews, New Hire Orientations, Recruiting, Training, SDLC, Team Building, Customer Service, Leadership, Management
Education
Christian Brothers University 2008 — 2010
Business
2008
Human Resources Management
Tusculum College 1992 — 1993
English
Fairley High School
The University of Memphis
California State University, Monterey Bay August 2014 - Present
California State University, Monterey Bay October 2010 - August 2014
Service Master May 2011 - September 2011
Exwire, Inc October 2009 - December 2010
Skills
Troubleshooting, Software Installation, Network Security, Cisco IOS, Windows 7, Network Engineering, Networking, OS X, Wireless, Wireless Networking, Computer Network..., Public Speaking, Research, PhpMyAdmin, Project Management, DHCP, MySQL, PHP, Basic HTML
Education
California State University Monterey Bay 2010 — 2014
Bachelor of Science (BS), Computer Science: Network and Security
California State University-Monterey Bay 2010 — 2014
CST, Network and Security
Sierra College 2006 — 2010
Associate's degree, Liberal Arts and Sciences/Liberal Studies
ABM Industries April 2015 - Present
Aramark Uniform Services November 2013 - Present
Aramark Uniform Services February 2003 - January 2013
National Linen Services August 1998 - November 2002
Service Master January 1998 - August 1998
Skills
Facilities Management, P&L Management, Operations Management, P&L, Microsoft Office, Team Building, Factory, Income Statement, Continuous Improvement, HACCP, Labor Contract..., Supply Chain, Purchasing, Inventory Management, Customer Satisfaction, Process Improvement, Profit, Merchandise Control, Health & Safety..., OSHA, Forklift and..., Mathematical and..., Customer Service, Management, Account Management, Leadership, Sales Management, Sales Operations, Training
Education
The University of New Mexico 1988 — 1990
Mathematics
SRA International November 2014 - Present
Accredo September 2014 - October 2014
Nike March 2014 - August 2014
Fleet and Family Training Support June 2008 - March 2014
Service Master September 2013 - December 2013
Motorola December 1999 - December 2007
C & T CONSULTING March 1998 - September 1998
SNORKEL June 1997 - September 1997
Southern Illinois University 1993 - 1996
Skills
Change Management, Instructional Design, Process Improvement, Instructor-led Training, Performance Management, Training Delivery, Technical Writing, Performance Improvement, Team Building, Organizational..., Blended Learning, Strategy, Learning Management, Analysis, Organizational..., E-Learning, Risk Management, Problem Solving, Database Admin, Systems Thinking, Requirements Analysis, Testing, Business Process, Training, ADDIE, Needs Analysis, Database Management, Creative, up-beat, team..., Systems thinker, Organizational assessor, Performance gap analyst, Strategy and..., Implementation and..., Problem-solver, Six Sigma Greenbelt, Management, Project Management, Captivate, Personnel Management, Leadership Development, Human Resources, Behavioral Interviewing, Onboarding, Strategic Human...
Education
Southern Illinois University, Carbondale 1993 — 1996
Master of Science (M.S.), Curriculum and Instruction
Southern Illinois University, Carbondale 1993 — 1996
Master of Science (M.S.), Education
Southern Illinois University, Carbondale 1979 — 1983
BS, Agricultural Education and Mechanization
EITRI
ServiceMaster Restoration Services (Sharjo, Inc.) 2015 - Present
ServiceMaster Restoration Services (Sharjo, Inc.) July 2014 - Present
Ideal Restoration February 2013 - July 2014
Ideal Restoration February 2011 - February 2013
Ideal Restoration November 2010 - February 2011
Service Master January 2007 - October 2010
Bayshore International Trucks March 2004 - December 2007
Skills
Team Coordination, Project Coordination, Able To Multi-task, Team Building, Project Planning, Process Scheduler, Management, Contract Negotiation, Construction, Mold, Training, Marketing, Customer Service, Construction Management, Budgets, Contract Management, Account Management, Restoration, Operations Management
Education
Everest College 2007 — 2008
Certification, Message Therapist
Las Positas College 2003 — 2005
Associates Degree, Marketing and Advertisting
Service Master October 2012 - Present
Pristine Lawn & Landscaping 2012 - 2012
Vector Marketing 2011 - 2011
Skills
Microsoft Office, Microsoft Word, Customer Service, Landscaping, PowerPoint, Research, Hazardous Waste..., Sustainability, Data Entry, Teamwork
Education
Art Institute of Philadelphia 2010 — 2011
None, Photography
Self Employed August 2006 - Present
LightServ 2010 - 2010
Voss Lighting January 2005 - August 2006
Service Master 1995 - 2005
Fujitsu Network Switching 1988 - 1995
Telex Computer Products 1984 - 1988
Skills
Failure Analysis, Product Development, Manufacturing, Cross-functional Team..., Electronics, Engineering, Team Building, Electrical Engineering, Engineering Management, Continuous Improvement, Reliability, Project Management, RF, Quality Assurance, PCB design, Testing, Process Engineering, Program Management, Troubleshooting, Sales, Leadership, Management
Education
Rochester Institute of Technology
BSEE, Engineering
Unlimited Logos, Inc April 2012 - Present
HR Consultant January 2013 - 2014
U.S. Remodelers, Inc. October 2012 - 2013
The Home Depot 2012 - 2013
HR Generalist and Consultant April 2011 - April 2012
Trusty Construction April 2010 - April 2011
US Dermatology 2011 - 2011
InStar Services Group January 2009 - May 2009
Service Master 2006 - May 2009
National Semiconductor 1994 - 2002
Skills
Project Management, Team Leadership, SAP, Cross-functional Team..., Marketing, E-Learning, Event Planning, Return on Investment, Human Resources, Performance Management, Employee Relations, Training, Recruiting, Organizational..., Team Building, Vendor Management, Talent Management, Technical Recruiting, Talent Acquisition, Coaching, HRIS, Sourcing, Onboarding, Business Development, Leadership, Management, Employee Benefits, Customer Service, Time Management, Executive Search, Leadership Development, College Recruiting, Benefits Administration, CRM, Hiring, New Hire Orientations, Payroll, Temporary Placement, Applicant Tracking..., Operations Management, Workforce Planning, Deferred Compensation, Interviews, Succession Planning, Employee Engagement, Employee Training, Internet Recruiting
Education
Columbia College 1988 — 1991
BA, Communication/Journalism
Dallas Baptist University
bean household April 2004 - October 2010
service master February 2002 - February 2004
Skills
Client Education, Animal Husbandry, Veterinary Medicine, Animal Behavior, Veterinary, Animal Nutrition, Animal Work, Animal Welfare, Venipuncture, Anesthesia, Urinalysis, Parasitology, Surgery, Animal Surgery, Pets, Restraint, Dogs
Education
Globe University-Woodbury 2010 — 2012
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
osseo senior high 1994 — 1997
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Service Master April 2010 - Present
Titan Fabrication October 2008 - April 2010
Education
Meredith College 1988 — 1992
BA, Psychology
West Charlotte High School 1985 — 1987
Weston's Financial May 2014 - Present
Service Master January 2012 - Present
Goldman Sachs June 2009 - March 2012
Mechanics Bank November 2005 - May 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, English, Research, Outlook, Editing, Accounting, Sales Management, Data Entry, Marketing Strategy, Public Speaking, Human Resources, Recruiting, QuickBooks, Spreadsheets, Training, Team Building, Interviews, Employee Benefits, Onboarding, HRIS, Payroll, Financial Planning, Investments, Marketing, Risk Management, Sales, Strategic Planning, Banking, Finance, Credit, Strategy, Insurance, Analysis
Education
University of California, Berkeley 2012 — 2013
Certification, International Economics, 3.5
University of California, Berkeley 2005 — 2009
Bachelor's Degree, Economics, 3.7
Service Master February 2011 - Present
Big Brother's Relationship Advice February 2012 - Present
1 God 4 All Ministries July 2013 - Present
Live Ops February 2008 - March 2011
At&T Wireless, Atlanta, GA February 2000 - October 2003
Skills
Customer Retention, Long-term Customer..., Social Media Strategist, Social Media Consulting, Web Content Management, Content Writing, Google Webmaster Tools, Sales Presentations, Sales, SEO, Training, Management, Social Media, Brand Management
Education
University of Phoenix 2006 — 2009
Bachelor of Business Management, Business, Management, Marketing, and Related Support Services
Chicago State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Atomic Design and Consulting June 2015 - Present
Roman Catholic Diocese of San Diego May 2014 - Present
Catholic Church January 2000 - June 2015
CabinetNow.com January 2014 - May 2015
Oxford Inns, Suites & Hotels June 2013 - March 2014
Service Master February 2013 - June 2013
St Olaf Lutheran Church April 2012 - February 2013
San Antonio Catholic Church July 2010 - July 2012
St Joseph Catholic Church May 2010 - March 2011
U.S. Census Bureau April 2010 - July 2010
Skills
Church Events, Adobe Creative Suite, Graphic Design, Web Design, CSS3, Photoshop, WordPress, Logo Design, Front-end Coding, SEO, HTML 5, Theology, Religion, Music, Leadership Development, Retreats, Leadership, Pastoral Care, Liturgy, Singing, Editing, Teaching, Biblical Studies, Religious Studies, Discipleship, Nonprofits, Community Outreach, Volunteer Management, Preaching, Church History, Social Media, Music Ministry, Public Speaking, Event Planning, Apologetics, Worship Music, Guitar, Facebook, Multimedia, Publishing, Blogging, Newsletters, Gospel, Music Theory, Event Management, Spiritual Direction, Worship, Web Development, Dreamweaver, Apple
Education
California State University-Chico 2007 — 2014
Bachelor's Degree, Criminal Justice
Bethel Worship University 2013 — 2013
Certificate in Worship Leadership, Worship Leading
Fullerton College 2011 — 2011
Music Composition
Youth Speaker University 2012 — 2012
Youth Speaking Program
TransCanada December 2013 - Present
TransCanada July 2013 - Present
TransCanada June 2012 - July 2013
MSL Land Services Ltd. January 2012 - 2012
Service Master 2007 - 2008
Mark Staffing Solutions 2003 - 2007
Canada Border Services Agency 2004 - 2005
Skills
Outlook, Software Documentation, Time Management, Visio, Microsoft Excel, Teamwork, SharePoint, PowerPoint
Education
Southern Alberta Institute of Technology / SAIT 2011 — 2011
Certificate, Petroleum Land Administration
CDI College 2003 — 2004
Diploma, Oil and Gas Administration
Southern Alberta Institute of Technology / SAIT 2002 — 2003
Undergraduate Studies, Business Administration
BYU-Idaho April 2012 - April 2015
Brigham Young University June 2014 - August 2014
Service Master 2012 - 2013
Skills
Chromatography, Microsoft Excel, Python Computer..., Technical Writing, Spectroscopy, Data Analysis, Spanish, Research, Science
Education
Brigham Young University - Idaho 2012 — 2015
Bachelor's Degree, Chemistry
Service Master May 2014 - Present
Happy Kids Child Care LLC January 2014 - Present
Goian North America LLC September 2012 - December 2014
Serena USA October 2008 - September 2012
Grupo Inerzia February 2008 - October 2008
Skills
Engineering, Manufacturing, Testing, Quality Assurance, Software Documentation, ISO, Budget, Microsoft Office, Validation, Teamwork, Microsoft Excel, Solidworks, Root Cause Analysis, Budgets, Six Sigma, Process Engineering, Project Planning, Process Improvement, Design of Experiments, Wind Turbines, Continuous Improvement, SAP, MS Project, Project Management, Wind, Renewable Energy, Energy, CAD, Alternative Energy, Mechanical Engineering, Project Engineering, Solar Energy, Power Generation, Supply Chain Management, CRM, Management, Leadership, Cross-functional Team..., Training, Start-ups
Education
Universidad de Puerto Rico 2001 — 2007
Bachelor's degree, Mechanical Engineering
Universidad de Puerto Rico 2001 — 2007
Associate's Degree, Economics
Academia Sagrado Corazon 1988 — 2001
High School
Service Master December 2014 - July 2015
Hope Haven June 2014 - July 2015
Biola University September 2011 - December 2013
Biola University August 2012 - May 2013
Pak West May 2011 - August 2011
City of Whittier May 2006 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning, Team Leadership
Education
Biola University 2009 — 2013
Bachelor of Arts (B.A.), Music
Biola University 2009 — 2013
Minor, Mathematics
Bristow Academy September 2014 - Present
TASC, Inc. March 2013 - August 2014
Service Master February 2010 - August 2012
Journeys Aviation September 2008 - January 2010
InterContinental Hotels Group July 2007 - August 2008
The Hartford June 2006 - July 2007
Skills
Aviation Management, Homeland Security..., Program Management, Advanced Research Skills, Data Analysis, Claims Investigations, Emergency Management, Physical Security, Homeland Security, Aviation, Flight Training, Leadership, Security, Aircraft, Command, Government, Airports
Education
American Public University System 2010 — 2012
Master's Degree, Homeland Security Studies, 3.82
Embry-Riddle Aeronautical University 2005 — 2010
Bachelor's Degree, Aeronautics
Comair Aviation Academy 2002 — 2003
Private Pilot, Aviation
Service Master of Charleston January 2015 - Present
Self-employed June 2014 - Present
OtherBrother Entertainment 2013 - 2014
Shaw Group (Government Contractor) 2013 - 2013
Service Master 2011 - 2013
Daniel Island Club 2010 - 2011
SafePath Products 2005 - 2006
Results Radio LLC 2003 - 2005
Skills
DJ, Wedding DJ, Mixing, Customer Service, Adobe Audition, Graphic Design, Music, Radio Host, Karaoke, Environmental Policy, Environmental..., Environmental Awareness, Environmental Compliance, Bartending, Food Science, Food & Beverage, Food Safety, Audio Restoration, Audio Editing, Professional Audio, Wedding Management, Wedding Favours, candy buffets, glass bottle cutting, Lighting Design, lighting, Nightclub, Demolition, Restoration, Art, Acrylic Painting, Entertainment, Event Planning, Lighting
Education
Trident Technical College 2008 — 2010
Associate of Science (A.S.), Environmental Engineering Technology/Environmental Technology
PwC June 2008 - September 2011
Service master October 2006 - March 2008
Ranbaxy March 2005 - October 2006
Skills
External Audit, IFRS, Internal Controls, Financial Reporting, Assurance, Auditing, Financial Audits, Consolidation, Financial Analysis, Financial Accounting, Big 4, Corporate Finance
Education
ACCA (the Association of Chartered Certified Accountants) 2008 — 2010
Jacksonville University 2012 — 2014
Master of Business Administration (M.B.A.), Accounting and Finance, 3.97
Kyiv National Taras Shevchenko University 2001 — 2007
Master's Degree, Management, 4
Gossett Motors May 2010 - Present
George S. May International 2007 - May 2010
Budweiser/Anheiser-Busch 2006 - 2007
Service Master 2004 - 2006
Furniture For Less, INC 2000 - 2004
Service Master 1992 - 2000
Skills
Benchmarking, Business, Business Planning, Budgets, Business Analysis, Strategic Consulting, Employee Relations, Management, Program Management, Leadership, Start-ups, Team Building, Forecasting, Market Analysis, Executive Management, Operations Management, Management Consulting, Finance, Business Strategy, Strategic Planning, Business Process..., Entrepreneurship, Marketing Strategy, Analysis, Advertising, Competitive Analysis, Financial Analysis, Sales, Strategy, Leadership Development, Organizational..., New Business Development, Sales Operations, Negotiation, Direct Marketing, Mergers & Acquisitions, Sales Management, Marketing, Team Management, CRM, Mergers, Small Business, Customer Satisfaction, Coaching, Training, Income Statement, Executive Coaching, Process Improvement, Business Development, Cross-functional Team...
Education
The University of Memphis 1988 — 1991
Bachelor of Business Administration (BBA), Marketing/Sales
Viking Environmental Group December 2013 - Present
Restoration Management Company October 2012 - November 2013
Restoration Management Company November 2009 - October 2012
Coit Services February 2008 - November 2009
Service Master January 2004 - January 2008
Skills
Water Damage, Content Restoration, Mold Remediation, Asbestos Abatement, Fire and Smoke..., Comparative Estimating, Xactimate, Water Damage Restoration, Remediation, Fire Restoration, Abatement, Applied Structural..., Carpet, Construction, Mitigation, Operations Management, Mold, Restoration, Asbestos, Customer Service, Construction Management, Environmental Awareness
Education
Hartnell College
University of Phoenix
Business Management
Morris Construction January 2012 - Present
JFW Industries, Inc. 2011 - 2012
Service Master 2009 - 2010
Cvs Distribution Ctr 2007 - 2009
D & M Concrete 2006 - 2007
Rhino Linings 2004 - 2005
4D Builders 2003 - 2004
Skills
Residential Homes, Microsoft Office, Project Management, Customer Service, Microsoft Excel, Management, Strategic Planning, Construction, Project Planning, Budgets, Microsoft Word, Sales, Contract Negotiation, Construction Management
Education
Ivy Tech Community College
Automobile/Automotive Mechanics Technology/Technician
Desplaines Valley News October 2008 - Present
Ball Horticultural Company June 2003 - Present
Service Master August 1998 - June 2003
Skills
Writing, Journal Entries, Poetry, Blogging, Time Management, Copy Editing, Sales, Event Planning, Sales Management
Education
Waubonsee Community College 2010 — 2011
Associate's degree, Elementary Education
Waubonsee Community College 1996 — 1997
Associates in Art, Sociology
Eastern Illinois University 1994 — 1995
Sociology
Marmion Military Academy 1990 — 1994
Midwest Industrial Supply May 2012 - Present
Newark March 1997 - April 2012
Service Master 1995 - 1997
Skills
Key Account Management, New Business Development, Sales Management, Product Marketing, Sales Operations, Negotiation, Selling, Business Development, B2B, Account Management, Direct Sales, Product Development, Leadership, Sales, Coaching, Management, Forecasting, Solution Selling, Strategic Planning, Cross-functional Team..., Sales Process, International Sales, Pricing, Marketing, Strategy, Competitive Analysis
Education
The University of Akron
Manufacturing Technology
Wisconsin Department of Workforce Devlopment June 2009 - Present
Americollect 2005 - 2008
Holy Family Memorial 2006 - 2007
Associated Bank (Merger-First Federal Savings Bank) 2000 - 2005
Federal Mogul Power Train Systems 1999 - 2000
Aristo Manufacturing 1998 - 1999
United States Army Reserve 1996 - 1999
Northern Labs, Inc. 1996 - 1998
Service Master 1996 - 1996
Mills Fleet Farm 1994 - 1996
Skills
Resume Writing, Training, Job Fairs, Job Search Strategies, Workforce Development, Career Counseling, Job Search, Job Coaching, Career Development, Cover Letters, Customer Service, Mock Interviews, Career Assessment, Human Resources, Interview Preparation, Enrichment, Leadership Development, Public Speaking, Coaching, Community Outreach, Microsoft Office, Workshop Facilitation, Team Building
Education
University of Wisconsin-Oshkosh 2014 — 2018
Master of Public Administration (M.P.A.)
Silver Lake College 2002 — 2007
Bachelor of Science (B.S.), Human Resources Management and Services
Lincoln High School
Alan Dickerson - Paint Contracting Services 1983 - Present
Secured Data of America 1999 - 2001
Service Master 1997 - 1999
Specialty Baking Co. 1995 - 1997
Carolina Foods, Inc. 1994 - 1995
Flowers Foods 1985 - 1990
Skills
Residential Homes, Construction Management, Contractors, Renovation
Education
Spartanburg Community College 2004 — 2004
General Contractor Licensing
Thomlinson College 1979 — 1981
business
GE Healthcare July 2011 - Present
DesignNews CEC 2014 - 2015
DesignNews CEC 2014 - 2015
GE Healthcare May 2005 - July 2011
2003 - 2005 INO Therapeutics January 2003 - May 2005
Flextronics January 2000 - January 2002
WEA Manufacturing (division of AOL-Time Warner) January 1992 - January 2000
Cinram 1992 - 2000
Service Master January 1990 - January 1992
Skills
CCNA, iBwave Level 1, iBwave Level 2, Troubleshooting, Electronics, Manufacturing, Software Installation, Medical Devices, Healthcare Information..., Hardware, Field Service, HL7, Testing, Training, Project Planning, Network Design, Preventive Maintenance, Visio, AutoCAD
Education
CCNA 2014 — 2014
Cisco, CCNA
Strayer University 2007 — 2010
BS, Information Systems
Johnson Technical College 1988 — 1990
Associate, Biomedical Equipment Technology
Bishop O'hara
DesignNews CEC
DesignNews CEC
DesignNews CEC
iBwave Level1 and Level2 certified.
Certified
AmerisourceBergen October 2008 - Present
The Nyman Group September 1998 - October 2008
Service Master 1996 - 1998
McKesson General Medical 1994 - 1995
McKesson General Medical 1993 - 1994
McKesson General Medical 1991 - 1993
McKesson General Medical 1990 - 1991
Skills
Executive Coaching, Leadership Development, Public Speaking, Succession Planning, Training, Coaching, Cross-functional Team..., New Business Development, Sales, Leadership, Sales Management, Team Building, Strategy, Business Development, Pharmaceutical Industry, Marketing, Process Improvement, Sales Operations, Recruiting, Outsourcing, Leadership Development..., Change Management, Program Development, Strategic Planning, Management, Account Management, Performance Management, Selling, CRM, Selling Skills, Sales Process, Salesforce.com, Start-ups, Healthcare
Education
Penn State University 1979 — 1984
BS
Christian-Albrechts-Universität zu Kiel 1981 — 1981
German, German Studies
Union City High School 1974 — 1978
Service Master July 2014 - Present
Wolffy's August 2011 - March 2013
Kent County Road Commission April 2010 - January 2011
Night Hawk Food & Spirits June 2006 - July 2010
Skills
Cooking, High Low Driving, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Sanitation, Food Service, Food Safety, Culinary Skills, Food Quality, Phone Etiquette, AutoCAD, Restaurant Management, Phone Skills, Biblical Hebrew
Education
Moody Bible Institute 2010 — 2014
Biblical Languages
Kuyper College 2008 — 2008
Biblical Studies
ServiceMaster August 2005 - Present
Service Master 2005 - Present
Education
Union University 2008 — 2010
Masters, Business Administration
The University of Memphis 1991 — 1995
B.A., Business Management
Buzz Custom Fence Vice PresidentBuzz Custom FenceMarch 1998 - Present
Service Master March 1996 - March 1998
Terminix February 1981 - March 1996
Education
Texas Tech University - Rawls College of Business 1975 — 1979
Bachelors, Marketing
The Shores Treatment & Recovery May 2013 - Present
Self-employed Consultant October 2008 - Present
Rotary International October 2009 - Present
Wellington Counseling & Associates March 2012 - April 2013
Lamb of God Recovery Centers June 2009 - March 2012
Southeastern Printing October 2006 - June 2009
Service Master June 2005 - October 2006
South Dade Re-entry February 2004 - October 2005
King Way Community Church September 2003 - October 2005
Palm Beach Habilitation Center August 2004 - June 2005
Skills
Public Speaking, Social Networking, Social Media, Fundraising, Customer Service, Problem Solving, Non-profits, Budgeting, Supervisory Skills, Volunteer Management, Teaching, Grant Writing, Mentoring, Pastoral Counseling, Counseling Psychology, Mental Health Counseling, Grief Counseling, Addiction Recovery, Addictions, Budgets, Nonprofits, Behavioral Health, Interventions, Group Therapy, Self-esteem, Psychotherapy, Case Managment, Treatment, Therapists, Crisis Intervention, Anger Management, Motivational..., Psychology, CBT, Adolescents, Clinical Supervision, Life Transitions, Mindfulness, Case Management, Prevention, Stress Management, Psychological Assessment, Program Development, Stress, Life Coaching, Co-occurring Disorders, Wellness, Young Adults, Healing, Mental Health
Education
Villanova University 2013 — 2013
COPE Health Coach Certification, Health & Wellness
Liberty University 2007 — 2009
BS, Psychology
Indian River State College
AA, Psychology
Sante Fe Community College
Fine and Studio Arts
Syncada LLC August 2009 - Present
Service Master July 2006 - August 2009
Accuship January 1999 - July 2006
Skills
Financial Analysis, Banking, Finance, Business Analysis, Accounting, Process Improvement, Cash Management, Analysis, Forecasting, Credit, Financial Reporting, Sarbanes-Oxley Act, Accounts Payable
Education
The University of Memphis 1994 — 1996
Bachelor's degree, Accounting
The University of Memphis 1988 — 1993
Bachelor's degree, Finance, General
Farmers Insurance October 1987 - Present
S.H.A.R.E. January 1984 - January 1999
San Diego County Sheriff's department August 1985 - May 1986
Service Master January 1980 - September 1983
Skills
property and casualty..., AIS, AINS, API..., ICAR and ASE..., Church deacon, trustee, Nursing home church..., mechanical and..., Church choir member, Musician: self taught..., public relations, microsoft office, strategic planning, automobile material..., customer service, supervisory skills, leadership, public speaking, data analysis
Education
I-CAR Collision Repair 1990 — 2012
Certifications, Automotive
Insurance Institute of America 1996 — 2011
Associate's degree : Assoc.General Insurance, Assoc. Insurance Services, Assoc. Personal Insurance
Automotive Service Excellence 2006 — 2010
Certificates, Automotive
Grossmont College 1984 — 1985
no degree, cost accounting, auditing, tax accounting
Dordt College 1973 — 1977
BA Sociology, Sociology and Psychology
Randstad Work Solutions October 2012 - Present
Service Master October 2010 - August 2012
MCI Worldcom May 1992 - August 2002
Skills
Process Scheduler, Microsoft Excel, Microsoft Word, Fire Management, Leadership, Time Management, Employee Relations, Performance Management, Operations Management, Sales, Account Management, Interviews, Coaching, Payroll, Employee Training, Customer Satisfaction, Data Entry, Social Networking
Education
Tennessee State University 1985 — 1991
Speech Communitcation and Theatre
Mercy Health Saint Mary's September 2010 - Present
Michigan Academy of Nutrition and Dietetics April 2015 - Present
The Wellness Dietitian January 2009 - Present
Aquinas College October 2001 - January 2012
University of Detroit January 2001 - January 2012
Spectrum Health May 2007 - June 2009
Saint Mary's Health Care August 2000 - August 2003
ServiceMaster August 1990 - January 2000
Metropolitan Hospital 1994 - 2000
Service Master 1988 - 1998
Skills
Nutrition Education, Nutritional Counseling, Nutrition, Wellness, Public Speaking, Clinical Nutrition, Health Education, Health Promotion, Dietetics, Food, Prevention, Healthcare, Leadership, Training, Stress Management, Lifestyle
Education
Western Michigan University 1998 — 2000
MBA, Business Management
Case Western Reserve University
BS, Nutrition
Albion College 1981 — 1984
BA, Nutrition
Hackett
Florida All Star Janitorial Services January 2010 - April 2011
Penske Logistics October 2007 - November 2009
Lily Transportation Corp. July 2005 - September 2006
Service Master February 2005 - October 2005
UPS March 2000 - September 2004
Education
Northeastern University - Graduate School of Business Administration 1996 — 2000
BS, Int. Marketing & Int. Bussiness
MV Advancements July 2015 - Present
Yamhill Community Action Partnership (YCAP) December 2012 - July 2015
CASA for Children (Multnomah & Washington County, Oregon) February 2010 - November 2012
LightSpeed Aviation January 2009 - January 2010
Marnella Homes March 2007 - January 2009
Service Master October 1999 - March 2007
Sequent September 1989 - October 1999
PricewaterhouseCoopers January 1984 - October 1989
Skills
Process Improvement
Education
University of Portland 1982 — 1985
Accounting, B.B.A.
vTech Solutions, Inc. Administrative AssistnatCapital One Auto FinanceDecember 2007 - June 2009
Service Master February 2006 - August 2006
Education
Dallas County Community College
Education
Amazon July 2014 - Present
Medtronic November 2006 - July 2014
Service Master July 2005 - November 2006
Target December 2001 - June 2005
Skills
Onboarding, Workforce Planning, HRIS, Talent Acquisition, Employee Relations, Talent Development, Talent Management, Employee Benefits, Performance Management, Human Resources, Organizational..., Process Improvement, Sales, Personnel Management, Training, Deferred Compensation, Leadership Development, Leadership, Recruiting, Change Management, Mergers & Acquisitions
Education
The University of Memphis 1998 — 2001
Bachelor of Business Administration (B.B.A.)
CH2M HILL November 2009 - Present
Service Master May 2009 - November 2009
National Projects Inc. January 2009 - May 2009
Windemere Custom Homes March 2008 - May 2009
Skills
Construction, Contract Management, Process Scheduler, Construction Management, MS Project, Civil Engineering, Engineering, Drainage, Constructability, Project Engineering, Project Estimation, Road, Water, Concrete, Procurement, Project Planning, Inspection, Cost Management, Infrastructure, Project Control, Sewer, Project Coordination, Microsoft Project
Education
Ryerson University 2003 — 2007
B.Arch.Sc., Architectural Science, Project Management Major
Wal-Mart August 1993 - Present
Service Master June 1983 - August 1993
Skills
Retail, Customer Satisfaction, Customer Service, Troubleshooting, Forklift Operator, Time Management, Data Entry, Team Leadership, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Greater Altoona Career & Technology Center 1978 — 1981
Diploma, Appliance Installation and Repair Technology/Technician
DePuy Synthes, Companies of Johnson & Johnson July 2013 - Present
DePuy Orthopaedics March 2012 - July 2013
Service Master May 2006 - November 2011
Ball State University February 2010 - January 2011
Skills
Excel, Access, PowerPoint, Outlook, Word, AS400, SAP, Logistics, Customer Service, Introducing New Products, Cognos, Demand Management, Inventory Management, Financial Analysis, Microsoft Excel, Budgets
Education
Ball State University - College of Business 2009 — 2011
Masters of Business Administration, Operations
Ball State University - College of Business 2005 — 2009
Bachelor of Science (B.S.), Finance, General
Manpower October 2013 - Present
Office Pride Commercial Cleaning Services June 2013 - October 2013
Pronto Taxes January 2011 - March 2011
Round Table Pizza November 2003 - October 2004
Del Monte Foods, Inc. July 2001 - August 2003
Budget Rent a Car September 2000 - April 2001
Service Master November 1999 - September 2000
Skills
Fundraising, Customer Service, Event Management, Volunteer Management, Social Media Marketing, Public Speaking, Community Outreach, Nonprofits, Social Media, Microsoft Office
Education
California State University-Fresno 2012 — 2016
Bachelor's degree, Accounting, Senior
College of the Sequoias 2007 — 2012
Associate of Arts and Sciences (AAS), Accounting and Business
West Hills College Lemoore 2001 — 2002
Accounting
Furniture Medic by Dallas April 2009 - Present
BNI Success Unlimited April 2009 - Present
Service Master 2009 - 2010
US Navy May 1988 - July 1999
Skills
Woodworking, Marketing Strategy, Small Business, Insurance, Restoration, Furniture, Entrepreneurship, Finish, New Business Development, Team Building, Management, Marketing, Advertising, Online Marketing, Sales Management, Social Networking, Customer Service
Education
Columbia College 1993 — 1996
BS, Computer Information Systems
ProTech Systems Group, Inc. (Contract ARS Rescue Rooter Corporate) January 2014 - Present
Service Master 2012 - January 2014
Microsoft September 2008 - October 2013
Vining Sparks October 2011 - December 2011
National Civil Rights Museum August 2010 - September 2010
International Paper January 2009 - September 2010
AOC, LLC February 2010 - February 2010
New Horizons Computer Learning Centers November 2004 - September 2008
American Medibanc December 1997 - October 2004
Skills
Microsoft Office, Microsoft Certified..., IC3, Windows, ITIL, .NET, SharePoint, Troubleshooting, Windows 7, Active Directory, Technical Writing, Computer Hardware, Dreamweaver, Technical Support, Virtualization, Visio, Networking, HTML, Microsoft Exchange, Operating Systems, Databases, Windows Server, Windows XP, XP
Education
The University of Memphis 1992 — 1996
ECS
DeVry University February 2010 - Present
Ecolab January 2011 - March 2012
Service Master May 2006 - December 2010
Skills
Leadership, Organizational..., Marketing Strategy, International Business, Public Speaking, New Business Development, Strategic Negotiations, Organizational..., Business Planning, Marketing, Business Development, Policy, Management, Leadership Development
Education
Argosy University Sarasota 2008 — 2012
DBA, International Business
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Management
Delta State University 1997 — 2000
Bachelor's degree, Business Administration and Management, General
NAPA AUTO PARTS February 2015 - Present
SCVSAR 2002 - 2015
Service Master November 2013 - January 2014
US Coast Guard 1991 - 2013
Skills
Emegency Medical Tech, Search and Rescue, Mantracker, CERT Instructor
Education
HACC, Central Pennsylvania's Community College 1984 — 1986
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Harrisburg Area Community College 1984 — 1986
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Service Master April 2006 - Present
Skills
Management, Leadership, Sales, Digital Marketing, Customer Service, Problem Solving, Negotiation, Account Management, Sales Management, Team Building
Education
Strayer University 2008 — 2012
Master of Business Administration (MBA), Management and Marketing
Marsden Building Maintenance February 2015 - Present
Love Of Christ Lutheran Church November 2013 - Present
Service Master January 2015 - May 2015
St. Cloud Police Department April 2014 - April 2014
Kelly Services August 2013 - October 2013
Eller Law Office 2012 - June 2013
Skills
WPM: 60, Microsoft Excel 2010, Microsoft Excel 2007, Microsoft Word 2010, Microsoft Word 2007, Outlook, Microsoft Powerpoint..., Westlaw, Microsoft Word 2013, Lexis Nexis, Microsoft Word, Customer Service, Microsoft Office, Research, Filing, Teamwork, Community Outreach, Time Management, Communication, Critical Thinking, Typing, Data Entry, Editing
Education
St Cloud Technical and Community College 2010 — 2013
Associate of Science (AS), Paralegal
Rasmussen College-Minnesota 2008 — 2009
General Studies
Milaca High School 2004 — 2008
High School Diploma, General Education
New York University March 2015 - Present
Google December 2012 - Present
iCrossing September 2010 - December 2012
New York University November 2009 - May 2010
LIPMAN September 2008 - May 2009
Global Grind February 2008 - August 2008
Service Master March 2005 - December 2007
US Army January 1999 - July 2004
Skills
Digital Marketing, Online Advertising, SEM, Digital Strategy, Online Marketing, Social Media Marketing, PPC, Marketing, Market Research, Advertising, Integrated Marketing, Digital Media, Media Planning, Social Media, Direct Marketing, Mobile Marketing, Email Marketing
Education
New York University
M.S. Integrated Marketing
New York University
B.S.
21Tech September 2015 - Present
Fusion PMP LLC 2010 - Present
Enterprise Program Management Leaders in Houston 2015 - Present
Cohesive Information Solutions, Inc. 2010 - 2012
STP Nuclear Operating Company 2008 - 2010
Fedex 2005 - 2008
Service Master 2004 - 2005
Aspect Software - Quilogy 2002 - 2004
Thomas & Betts 2000 - 2001
Rockwell Collins 1986 - 2000
Skills
Business Process..., ERP, Program Management, Project Management, PMP, Process Improvement, Change Management, IT Strategy, PMO, Management Consulting, Management, SAP, Integration, Enterprise Software, Business Analysis, SDLC, IT Service Management, Strategy, Business Intelligence, Business Transformation, Leadership, Analysis, Project Portfolio..., Outsourcing, Manufacturing, Vendor Management, Business Process..., Business Process Design, Enterprise Architecture, Requirements Analysis, MS Project, Risk Management, Software Project..., Six Sigma, Project Planning, Visio, Contract Negotiation, Process Engineering, Oracle, Requirements Gathering, Team Building, Earned Value Management, Document Management, Accounting, Oracle E-Business Suite, Enterprise Asset..., Communications, Information Technology, Lean Six Sigma, Hosting Services
Education
Villanova University 2006 — 2007
Master Certificate, Management Sciences and Quantitative Methods
Defense Acquisition University 1998 — 1998
Graduate, Level III Program Management
The Ohio State University
Bachelor of Business Administration (BBA), Accounting and CIS
Keller Williams Realty Boise September 2014 - Present
ID Consulting Solutions April 2011 - March 2015
Oak Harbor Freight Lines August 2010 - April 2011
USF REDDAWAY, Inc March 2002 - July 2009
St Joseph Regional Medical Center February 2006 - May 2006
Service Master April 2001 - February 2002
Blood Forest Management August 1997 - March 2001
Oakwood Homes February 1997 - August 1997
Willamette Industries Inc. August 1989 - December 1996
Big Guye's Fencing and Deck April 1994 - October 1996
Skills
Real Estate Agent, Real Estate Service, Real Estate Investment, Operations Management, Quality Control, Information Systems, Quality Assurance, Networking, Troubleshooting, Network Design, Wireless, Customer Service, Telecommunications, Training, Technical Support, Microsoft Office, Computer Hardware, Customer Satisfaction, Cisco Technologies, Real Estate, MS Office Suite, Purchasing, Leadership, Sales, Contract Negotiation, Open Houses
Education
Lewis-Clark State College 2005 — 2010
BAS, Information Systems Analysis
Lewis-Clark State College 2005 — 2010
Minor, Business Administration
Lane Community College 1993 — 1995
Industrial Maintenance
Hammond Inc. February 2014 - Present
Village Plumbing Inc. September 2013 - March 2014
Superior Coin-Op Service Inc. April 2012 - September 2013
Service Master September 2011 - July 2012
ADT/Diversity, Inc. February 2008 - January 2010
Skills
Accounting, Account Management, Microsoft Excel, Customer Service, Microsoft Office, Financial Analysis, Financial Reporting, Budgets, Auditing, Financial Accounting, Forecasting, Tax, Insurance, PowerPoint, Risk Management, Process Improvement, Strategic Planning, Leadership, Inventory Management, Accounts Payable, Accounts Receivable, Invoicing, Payroll, Bookkeeping, Team Building, Sales, Small Business, Negotiation, Microsoft Word, Time Management, Public Speaking, Event Planning, Training, Marketing, New Business Development, Marketing Strategy, Event Management
Education
Health Care Training Services 2011 — 2011
Medical Insurance Specialist/Medical Biller
Massasoit Community College 1992 — 1994
Accounting and Business/Management
Service Master November 2010 - May 2013
Domain Names International January 2007 - October 2012
TY, Inc. (Beanie Babies) January 2000 - August 2007
Skills
Team Building, Non-profits, Social Media, Marketing Communications, Marketing Strategy, Marketing, Digital Marketing, Account Management, New Business Development, Business Development, Market Research, Online Advertising, Lead Generation, Sales, Marketing Management, Direct Sales, B2B, Sales Presentations, Sales Operations
Education
University of Colorado at Colorado Springs 1992 — 1999
BA
RR Donnelley March 2014 - Present
Veterans Resource Group January 2014 - January 2014
Kelly Services July 2013 - January 2014
Service Master October 2006 - February 2010
Sullivans Restoration October 2003 - December 2005
Skills
Computer Hardware, Troubleshooting, Windows, Computer Repair, Microsoft Office, Windows 7, Team Leadership, Linux, Customer Service, Technical Support, Project Management, Telephone Installation ..., Siebel CRM, HTML, CSS
Education
Northeast Wisconsin Technical College 2011 — 2013
Associate's Degree, Computer Science, 3.575
Pc Productivity 2006 — 2006
Microsoft Certification, Desktop Support
Uber November 2014 - Present
ultimate solutions staffing solutions January 2015 - March 2015
Service Master May 2014 - September 2014
Observer Dispatch April 2012 - March 2014
Skills
Customer Retention, Customer Satisfaction, Customer Service, Data Entry, Microsoft Office, Microsoft Word, Troubleshooting, Social Media, Windows 7, Avaya
Education
Ashford University 2012 — 2016
Psychology/Sociology, Psychology/Sociology
Ashford university online 2012 — 2016
Psychology/Sociology
Knowledge Universe March 2015 - Present
ETZEL November 2014 - February 2015
Evanta January 2013 - September 2014
Evanta October 2012 - January 2013
Service Master March 2012 - August 2012
Small Business Innovations October 2010 - September 2011
Nordstrom March 2010 - November 2010
Skills
Press Releases, Management, Email Marketing, Online Advertising, Blogging, Product Development, Social Media Marketing, Social Media, Marketing, Sales, Marketing Communications, Event Planning, Litigation Support, Notary Public, Copy Editing, Project Coordination, Legal Research, Public Speaking, PowerPoint, Business Development, Event Management, Corporate Events
Education
University of Oregon 2006 — 2010
B/S, Psychology and Business Administration
Metrie August 2013 - Present
Service Master September 2007 - March 2009
Diversified Maintenance March 2002 - September 2006
MCC March 2001 - March 2002
J.C. Penney October 1998 - September 2001
Glenview Naval Air Station November 1979 - December 1986
Skills
Coaching, Strategic Planning, Entrepreneurship, Team Building, Small Business, Sales Operations, Leadership, Sales Management, Management, Retail, New Business Development, Online Marketing, Social Media Marketing, Negotiation, Business Development, Lead Generation, Marketing, Sales, Team Leadership, Start-ups, Marketing Strategy, Direct Sales, Customer Service, Business Planning, Marketing Communications, Training, Budgets, Leadership Development, Inventory Management
Education
Indiana University-Purdue University at Indianapolis
John Marshall High School Indianapolis Indiana
Verizon January 2014 - June 2015
Xerox October 2012 - December 2013
Time Warner Cable June 2011 - August 2012
Cellairis April 2010 - June 2011
Service Master October 2006 - June 2010
Skills
Salesforce.com, Customer Service, Sales Management, Sales, Direct Sales, Marketing, Account Management, Telecommunications, Training, Management, Leadership, Team Building, Customer Retention, Customer Satisfaction, Microsoft Office
Education
Fayetteville State University 2012 — 2013
Bachelor's Degree, Sociology, 3.692
Central Carolina Community College 2007 — 2010
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.2
universal readers February 2013 - Present
Country Inn and suites March 2012 - December 2012
Menards February 2012 - August 2012
Service Master February 2008 - August 2008
Skills
Customer Service, Data Analysis, Data Entry, Fire Restoration, Water Damage Restoration, Housekeeping, Management, Cooking, Cleaning, Sales
Education
Century College 2009 — 2014
IBM Global Services October 1998 - Present
Central National-Gottesman December 2012 - November 2013
Service Master September 2011 - November 2012
Ventura Foods July 2010 - August 2011
Catalent Pharma January 2010 - June 2010
Flint Energies February 2009 - December 2009
Sleep Innovations December 2007 - January 2009
Tredegar August 2006 - November 2007
AMPCO Parking July 2006 - July 2006
Armstrong Inc May 2006 - June 2006
Skills
Business Intelligence, Business Analysis, ERP, Business Process, Business Process..., IT Strategy, JD Edwards, IT Management, Requirements Analysis, Integration, Management Consulting, Governance, Project Management, Analysis, Process Improvement
Education
Temple University 1975 — 1979
BA Business, Accounting
Abington High School 1970 — 1973
Mission Eurasia January 2015 - Present
Mission Eurasia April 2014 - Present
Russian Ministries August 2012 - Present
HCJB Global January 2012 - July 2012
HCJB Global December 2009 - January 2012
HCJB Global January 2009 - October 2009
Leadership Resources International May 2005 - December 2008
HCJB Global October 1991 - May 2003
Service Master 1983 - 1990
Skills
Operations Management, Strategic Planning, Operations Research, Customer Service, Budgets, Economic Forecasting, Project Management, Fundraising, Proposal Writing, Team Building, Leadership Development, Training, Event Planning, Public Speaking, Grants, Business Development, Leadership, Missions, Program Management, Entrepreneurship, Nonprofits, Management, Community Development, Volunteer Management, Research, Community Outreach, Program Development, Organizational..., Recruiting, Conflict Resolution, Strategy, Human Resources, Staff Development
Education
Moody Theological Seminary and Graduate School 2003 — 2005
Master of Divinity, Spiritual Formation / Leadership Development
Moody Graduate School 1993 — 1994
Master of Arts (MA), Biblical Studies
Rio Grande Bible Institute 1990 — 1991
Certificate, Spanish
University of Illinois at Urbana-Champaign - College of Business 1972 — 1976
BS, Business Administration / Org Behavior
Byrd Media Services January 2012 - Present
High Adventure Hunts January 2012 - Present
TAYLOR BRANDS, LLC February 2004 - January 2012
ROLLINS, INC March 1998 - February 2004
Service Master May 1994 - February 1998
Skills
Sales Management, Advertising, Marketing Strategy, Public Relations, Marketing, Social Media Marketing, Strategic Planning, Sales, Customer Service, New Business Development, Online Advertising, Team Building, Online Marketing, Product Development, Management, B2B, Small Business, Trade Shows, Product Marketing, Marketing Communications, Leadership, Social Media, Social Networking, Time Management, Training, Retail, Program Management, Entrepreneurship, Brand Management, Media Relations, Selling, Email Marketing, Brand Development, Recruiting, SEO, Event Planning, Account Management, Sales Presentations, Product Launch, Event Management, Public Speaking, Photography, Budgets, Negotiation
Education
Appalachian State University 1978 — 1981
Bachelor of Science, Mass Communications l
Intuitive IT Solutions, LLC July 2013 - Present
Intuitive IT Solutions, LLC June 2010 - July 2013
Service Master April 2010 - June 2010
FR&R December 2009 - April 2010
Skills
Revenue Cycle Management, Healthcare Information..., Project Management, Practice Management, Management, Healthcare, EMR, EHR, Revenue Cycle, Business Intelligence, Accounting, CRM, HIPAA, Data Analysis, Process Improvement, Medical Billing, Software Project..., Microsoft Excel, Health Information..., Healthcare Industry, Physicians, Accounts Receivable, EDI, Business Process..., Invoicing, Accounts Payable, Business Analysis, Customer Service, Healthcare Management, Managed Care, Leadership, QuickBooks, Healthcare Analytics, Tax Accounting, Budgets, PowerPoint, Software Implementation, Healthcare Consulting, Healthcare Reimbursement, Healthcare IT, Medical Terminology, HL7, Sales Operations, Sales Management, Sales Process, Sales, Sales Presentations, Marketing, Marketing Strategy, Strategic Planning
Education
DePaul University 2007 — 2009
Bachelor's Degree, Accounting
College of DuPage 2006 — 2007
Cargill August 2014 - Present
Cargill August 2013 - August 2014
Self-Employed August 2005 - July 2013
Bleswell Building Services January 2006 - May 2006
Carter's - William Carter Company September 2004 - February 2006
Self-Employed August 2003 - August 2004
US Bank August 1999 - October 2003
Leef Cleaners August 1998 - August 1999
Lasting Impressions June 1997 - August 1998
Service Master 1996 - 1997
Skills
Sales, Software Documentation, Process Improvement
Education
Rasmussen College 2007 — 2010
Bachelor's, Business Management
Rasmussen College 2007 — 2008
Associate, Business Management/HR
North Dakota State University 1998 — 2001
Family Science
Rarefied Air Environmental 2014 - Present
Full Sail Real Estate Mgmt 2012 - Present
Rosenblatt Consulting November 2011 - Present
Restoration Management Company July 2010 - November 2011
Service Master July 2007 - July 2010
CRDN March 2001 - July 2007
Self Employed July 1979 - February 2001
Skills
Property Management, Customer Relations, Customer Service, Problem Solving, Negotiation, Contract Negotiation, Restoration, Residential Homes, Account Management, New Business Development, Sales Management, Selling, Management, Sales, Business Development, Insurance, Budgets, Marketing, Marketing Strategy, Project Management, Process Scheduler, Customer Satisfaction, Lead Generation, Contract Management, B2B, Social Media Marketing, Cold Calling, CRM, Construction, Strategic Planning, Customer Retention, Training, Direct Sales, Small Business, Salesforce.com, Event Management, Operations Management, Social Networking, Leadership, Sales Operations, Email Marketing, Event Planning, Sales Presentations, Marketing Management, Trade Shows, Sales Process, Time Management, Recruiting, Key Account Management, Marketing Communications
Education
UCSD 2012 — 2013
BRE License for Real Estate Property Mgmt
San Diego State University-California State University 1974 — 1978
Bachelor of Arts (BA), Speech Communication
Aire Serv of Tipton March 2015 - Present
Homer Skelton January 2014 - April 2015
Tipton County Board of Education 2000 - 2013
Jackcon-Madison County Schools October 2007 - July 2010
Service Master November 1994 - February 2000
Education
Trevecca Nazarene University 2003 — 2004
Master's degree, Educational Leadership and Administration, General
University of Tennessee at Martin 1989 — 1993
Bachelor of Business Administration (B.B.A.), Marketing
Service Master July 2013 - Present
Trackside Bar and Grill 2006 - Present
The Physician Network August 2012 - July 2013
Midwest Demolition Company 2005 - 2011
National Account Systems 2004 - 2006
Education
Bellevue University 2009 — 2011
Bachelor's, Business Management
Southeast Community College 2000 — 2006
Applied Science, Business Administration with Accounting Focus
Health at Home December 2012 - Present
Service Master May 2008 - December 2012
Service Master January 2007 - December 2012
Boomerang Marketing Group August 2006 - January 2008
Colorado Tech. University Online July 2005 - August 2006
Charleston Transitional Facility August 2003 - July 2005
Carle Foundation Hospital January 2003 - May 2003
University of Illinois August 2001 - May 2003
Carle Foundation Hospital 2003 - 2003
Provena Covenant Hospital June 2002 - August 2002
Skills
Customer Service, Recruiting, Training, Microsoft Office, Human Resources, Marketing, Public Speaking, PowerPoint, Microsoft Excel, Sales, Microsoft Word, Inventory Management, Account Management, Management, Leadership, Interviews, Coaching, College Recruiting, Sourcing, Time Management, CRM, Cold Calling, Community Outreach, Employee Benefits, Employee Relations, Event Management, Leadership Development, Marketing Strategy, New Business Development, Outlook, Payroll, Performance Management, Process Improvement, Program Management, Public Relations, Social Networking, Team Building, Customer Retention, Team Leadership, Budgets, Hiring, Analysis
Education
Lewis University 2003 — 2006
Master of Business Administration, Marketing
University of Illinois at Urbana-Champaign 1999 — 2003
Bachelors Of Arts, Community Health: Health Planning & Administration
Government January 2012 - Present
Savannah College of Art and Design May 2010 - June 2011
UPS 2008 - 2010
Service Master 2007 - 2008
Education
Savannah College of Art and Design 2007 — 2011
BFA, Interactive Game Design and Development
Temple University January 2000 - Present
Service Master November 1998 - January 2000
Service Master November 1998 - January 2000
Latham Hotel September 1989 - August 1996
Skills
Higher Education, Research, Microsoft Office, Public Speaking, PowerPoint, Data Analysis, Event Planning, Microsoft Excel, Teaching, Social Media, Microsoft Word, Customer Service, Nonprofits, Community Outreach, Editing, Staff Development, Interviews, Administration, Time Management, Leadership Development
Education
University of Michigan
hospitality course
servicemaster acadamy
Service Master June 2015 - Present
AutoZone April 2013 - June 2015
Raymond James Financial Inc. February 2013 - April 2013
Morgan Keegan June 2011 - February 2013
Morgan Keegan October 2007 - June 2011
Skills
Certified by Microsoft..., Microsoft Office, SharePoint, Phase 3, Adobe, Outlook, PeopleSoft, Inter-personal, Management, Communication, Training, Interviews, Project Planning, Project Management, Schedules, Coordinating Events, Customer Service, Highly detail oriented, Anticipation, Teamwork, IRAs, Microsoft Excel, Microsoft Word, Series 99, Recruiting, Financial Analysis, New Hire Orientations, Leadership
Education
The University of Memphis 2003 — 2007
Bachelor of Business Administration (B.B.A.), International Business
Westminster Academy 1999 — 2003
AmeriSpec Inspection Services 2002 - Present
Service Master November 1987 - July 1996
Skills
Residential Homes, Condos, Marketing, Sellers, Single Family Homes, Home Inspections, Townhomes, Marketing Strategy, Property, Customer Service, Apartments, Commercial Real Estate, Real Estate, First Time Home Buyers, Investments, Buyers
Education
Southern Illinois University, Carbondale
Service Master July 2015 - Present
Self Employed September 2012 - July 2015
Service Master April 2010 - September 2012
Belfor 2007 - 2009
Skills
Claims Management, CRM, Sales, Risk Management, Contract Negotiation, Property Damage, Construction, Insurance, Legal Liability, Process Scheduler, Contractors, Casualty, Customer Service, Marketing, Time Management, Mold Remediation, Business Development, Management, Commercial Lines, Restoration, Negotiation, Professional Liability, Liability, Claim, Leadership, Claim Investigation, Property & Casualty..., Sales Management, Commercial Insurance, Water Damage, Accident, Excess, Fire Management, General Insurance, Litigation Management, Casualty Insurance
Education
Lee University
Business
Baptish Health Systems June 2012 - Present
Think Anew June 2010 - June 2012
Imperial Palace Biloxi June 2008 - June 2010
NYK Logistics September 2007 - May 2008
Service Master November 2006 - September 2007
Harrahs Ent June 2005 - June 2006
Caesars Entertainment 1996 - 2005
Skills
CCNA, CCVP, Network Design, Cisco Call Manager, Cisco Technologies, Security, Network Administration, Windows Server, Network Security, VoIP, Troubleshooting, Networking, VMware, Disaster Recovery, Servers, Wireless Networking, Active Directory, Routers, Help Desk Support, IT Operations, TCP/IP, IT Management, MPLS, VPN, Software Installation, DNS, OSPF, WAN, Windows 7, QoS, IP, Cisco Routers, Technical Support, Cisco IOS, Data Center, Microsoft Exchange, Unified Communications, System Administration, Network Engineering, Telecommunications, Switches, Storage, Routing, Wireless, LAN-WAN, Cisco Nexus, Network Architecture, Virtualization, Telephony
Education
University of Mississippi 1993 — 2002
Bachelor of Engineering (BE)
Denham Springs High School 1984 — 1988
Oklahoma Turnpike Authority September 2013 - Present
AOL 2012 - 2013
AOL 2005 - 2012
Service Master 2002 - 2005
US Army 1997 - 1998
Skills
Program Management, Vendor Management, Management, Analysis, Process Improvement, Project Management, Team Building, Team Leadership, Scrum, Quality Assurance, Agile Methodologies, Troubleshooting, Security, HTML, Test Strategy, Test Planning, Manual Testing, Test Automation..., Test Automation, GUI test automation, SDLC, C++, ASP.NET, SQL, Call Centers, Outsourcing, Compliance, Training, Customer Service, Customer Satisfaction, Customer Experience
Education
University of Phoenix 2011 — 2013
Associates of Arts, Information Technology/Software Engineering, 4.0
Service Master May 2006 - Present
Extra Space Storage 2004 - 2006
Methodist LeBonheur Heathcare 2002 - 2004
Facilities Performance Group 2001 - 2002
Ingram Micro 1997 - 2001
VENDOR SURVEILLANCE CORP. 1995 - 1997
Fluor 1985 - 1995
Skills
Employee Relations, Performance Management, Succession Planning, Onboarding, Workforce Planning, Talent Acquisition, Talent Management, Human Resources, HRIS, Benefits Administration, Employee Engagement, Recruiting, FMLA, Labor Relations
Education
California State University-Fullerton 1981 — 1984
Bachelor of Arts (B.A.), Business Administration and Management, General
SAFETY- KLEEN SYSTEMS, INC May 2011 - Present
Safety-Kleen January 2007 - May 2011
Safety-Kleen May 2005 - January 2007
SafetyKleen September 2004 - May 2005
Safety-Kleen January 2001 - September 2004
Safety-Kleen January 1999 - January 2001
SafetyKleen May 1994 - January 1999
Service Master January 1992 - May 1994
Skills
Sales Management, Key Account Management, New Business Development, B2B, Team Building, Sales, Account Management, Customer Service, Cold Calling, Waste, Sales Operations, Selling, Sales Process, Management, Salesforce.com, Recycling, P&L Management, P&L, Contract Negotiation, Customer Retention, Environmental Services
Education
Roane State Community College 1986 — 1989
Business Management
Farragut High
Service Master January 2007 - July 2007
ServiceMaster 2007 - 2007
Education
Universidad Autónoma de Coahuila 1987 — 1989
ServiceMaster September 2012 - Present
Service Master 2012 - 2012
acs 2008 - 2011
Skills
Project Management, Troubleshooting, Process Improvement, Customer Service, SQL, Microsoft Office, Windows Server, Strategic Planning, Microsoft SQL Server, Business Analysis, Security, Operations Management, Windows 7, Team Leadership, Vendor Management, Software Documentation, Program Management
Education
The University of Memphis 1990 — 1994
insight to Execution August 2012 - Present
Merry Maids 2012 - Present
ServiceMaster Clean 1999 - 2012
ServiceMaster 1999 - 2012
Service Master 1999 - 2012
Terminix 1987 - 1992
Federal Express April 1976 - February 1984
Skills
Customer Retention, Sales Management, New Business Development, Team Building, Strategic Planning, Account Management, Customer Satisfaction, Marketing, Budgets, Customer Service, Sales, Operations Management, Small Business, Change Management, Management, Business Development, P&L Management, Marketing Strategy, Negotiation, B2B, Leadership, Training, Recruiting, Leadership Development, Coaching, Direct Sales, Insurance, Sales Operations, Contract Negotiation, Cross-functional Team..., Income Statement, Retail, Public Relations, Sales Process, Strategy, Business Planning, Entrepreneurship, Direct Marketing, Start-ups, Lead Generation, Cold Calling, Team Leadership, CRM, Online Marketing, Competitive Analysis, Advertising, Pricing, Business Strategy, Sales Presentations, Selling
Education
Northern Arizona University 1968 — 1975
Bachelor's degree, Marketing
Chrysler December 2012 - Present
Brighton Area Fire Department 2008 - Present
Service master 2006 - December 2012
HUGHES MANUFACTURING / MAGNA POWERTRAIN 2005 - 2006
Magna Powertrain 2005 - 2006
Skills
Accident Investigation, Emergency Management, Fire Safety, Occupational Health, Hazardous Materials, Firefighting, Industrial Safety, Safety Management..., Risk Assessment, Fire Protection, Emergency Services, Safety Training, Hazard Recognition, Rescue, Supervisory Skills, DOT regulations, Ergonomics, Workplace Safety, EHS, Fire Management, Hazard Analysis, Environmental Compliance, Disaster Response, Hazardous Waste..., Behavior Based Safety
Education
Lake Superior State University 1997 — 2000
Bachelor of Science (BS), Fire Science/Fire-fighting
Firstworld Travel & Cruises February 2010 - Present
DynamiXSolutionsNetwork June 2009 - June 2010
Service Master 2008 - 2009
VirtualBank Mortgage a division of Lydian Private Bank - January 2005 - January 2008
Mylor Financial Group January 2002 - January 2005
Skills
Budgets, Residential Homes, Real Estate, Mortgage Lending, Business Development
Education
University of Phoenix 1995 — 1996
Memphis Conference United Methodist Church June 2011 - Present
ServiceMaster Clean April 2006 - Present
ServiceMaster Clean March 2009 - June 2013
Service Master February 2007 - April 2009
ServiceMaster Corporate IT April 2007 - March 2009
American Home Shield April 2006 - April 2007
self employed July 2003 - April 2006
Atwill Construction January 1986 - September 1997
Skills
System Administration, Team Building, Customer Service, Management, Troubleshooting, Customer Satisfaction, Project Planning, Public Speaking, Microsoft Office, Coaching, Leadership, Leadership Development, Strategic Planning, Budgets, Team Leadership, Pastoral Care, Team Management, Change Management, Account Management, Teaching, Social Media, Marketing Strategy, Process Improvement, Preaching, Adaptive Leadership, Sales Management, Conflict Resolution, Small Group Instruction, Training, Christian Theology, Discipleship, Wesleyan Studies, Evangelism, Small Church Development, Nonprofits, Community Outreach, Contract Negotiation, Theology, Project Management
Education
Memphis Theological Seminary 2011 — 2014
M.Div., Pastoral Care
Union University 1979 — 2011
B.S., Business
Balderdash, Piffle & Verbosity July 2012 - Present
Balderdash, Piffle & Verbosity GmbH March 2011 - Present
IMB September 2009 - March 2011
Balderdash, Piffle & Verbosity GmbH May 2008 - March 2011
U.S. Army July 2003 - April 2008
U.S. Army July 2000 - July 2003
U.S. Army September 1997 - July 2000
Service Master March 1997 - August 1997
9 Medical Deli and Grill September 1996 - March 1997
McDonald's Corporation July 1995 - September 1996
Skills
USAF Cold Warrior, US Army Combat Chaplain, Pats Head and rubs..., Tongue Curler, Uses their, they're and..., Combat, Defense, Nonprofits, Strategic Planning, Management, Microsoft Office, Intelligence, Government, Force Protection, Leadership Development, Program Management, Training, Policy, Air Force, Military Training, Organizational..., Team Leadership, Operations Management, Coaching, Project Planning, Top Secret
Education
Volkshochschule München 2010 — 2010
NONE, Den deutschen Gesprach
iOR Sprachschule, Lörrach 2010 — 2010
NONE, Den deutschen Gesprach
Goethe Institute, Freiburg 2009 — 2009
Completed A2 level on the European Common Framework, Den deutschen Gesprach
Columbia International University 1993 — 1994
Master of Arts, Teaching English as a Foreign Language/Intercultural Studies
Midwestern Baptist Theological Seminary 1988 — 1993
Master of Divinity (cum laude), Religious Studies
Western Oregon University 1972 — 1975
Bachelor of Science, Social Science
Willamette University 1973 — 1975
NONE, Air Force ROTC
BlueLinx Corporation 2011 - Present
Patterson Dental 2010 - 2011
Service Master 2008 - 2010
James Hardie Building Products June 2005 - August 2008
Skills
Account Management, Building Materials, Business Development, Cold Calling, Management, Outside Sales, Pricing, Sales, Sales Management, Sales Operations, Inventory Management, Negotiation, Selling, Forecasting, Key Account Management, Purchasing
Education
Tarleton State University 1997 — 2001
BBA, Management & Human Resources
TSM Corporation September 1999 - Present
Service Master 1995 - 1999
Super D Drugs 1979 - 1995
Skills
DoD, Military Operations, Defense, Security Clearance, Military, Program Management, Military Experience, Army, Training, System Administration, Security, Top Secret, Command, Analysis, Team Building, Process Improvement, National Security, Human Resources, Labor Relations, Aerospace, Organizational..., Government, Employee Relations, Employee Benefits, Employment Law, Aircraft, Aviation, Navy
Education
Arkansas State University
Service Master 2012 - 2014
FedEx 2001 - 2007
Skills
Cisco Technologies, Active Directory, Cisco IOS, Data Center, Disaster Recovery, Troubleshooting, TCP/IP, Customer Service, Routing, Telecommunications, Process Improvement, IP, Team Building, VoIP, Switches, Routers, Network Security, WAN, Leadership, Vendor Management, Management
Education
Mississippi State University 1994 — 1999
Bachelor of Science (B.S.), Industrial Technology/Technician
N 1992 — 1994
FedEx TechConnect September 2011 - Present
Service Master October 2007 - September 2011
Chase September 2006 - October 2007
L-3 Communications Integrated Systems January 2002 - September 2006
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Cash Flow, General Ledger, Contract Negotiation, Contract Management, Planning Budgeting &..., Budgets, Analysis, Management, Program Management
Education
Mississippi State University - College of Business and Industry 2005 — 2009
MBA, Business
The University of Southern Mississippi 1998 — 2000
BSBA, Finance
Kohl's Department Stores March 2014 - Present
UPS October 2013 - February 2014
Harbor Freight Tools September 2013 - February 2014
Service Master August 2013 - November 2013
Edward Little High School August 2013 - October 2013
The Root Cellar September 2008 - July 2013
AccuSource Solutions November 1996 - January 2010
Mutual of Omaha November 1995 - November 1996
Skills
Public Speaking, Non-profits, Community Outreach, Grant Writing, Fundraising, Marketing Strategy, Small Business, Customer Service, Social Networking, Public Relations, Program Development, Event Planning, Marketing, Event Management, Nonprofits, Leadership Development, Leadership, Facebook, Coaching, Volunteer Management, Organizational..., Training, Grants, Team Leadership, Management, New Business Development, Recruiting, Conflict Resolution, Customer Satisfaction, Staff Development, Community Development, Team Building, Proposal Writing, Employee Benefits, Strategic Planning, Policy, Budgets, Workshop Facilitation
Education
Southwestern Baptist Theological Seminary
University of North Texas
FreshWay Services Corporation August 1995 - Present
Building Services Group January 1993 - January 1996
Service Master March 1983 - December 1989
Skills
Janitorial Services, Human Resources, Marketing & Operations
Education
California State University-Sacramento 1976 — 1979
Liberal Arts 1976-1979
Solano Community College 1974 — 1976
Transferrable units to a four year college, Liberal Arts
Guy Carpenter November 2009 - Present
SERVICE MASTER February 2009 - October 2009
The Clorox Company November 2008 - January 2009
APPLICA INC. February 2008 - October 2008
Service Master November 2007 - February 2008
Convergys October 2005 - October 2007
Los Angeles Unified School District April 2005 - September 2005
Illinois Department of Human Services August 2003 - December 2004
Skills
SQL, Oracle
Education
University of Illinois Springfield
Masters, Computer Science
Everest Consulting Group April 2010 - Present
MobileIron August 2013 - Present
Frontier Communications October 2012 - 2013
FedEx March 2010 - October 2012
Standard & Poor's January 2010 - March 2010
PepsiCo September 2009 - February 2010
Service Master April 2008 - July 2009
Skills
Java, J2EE, ExtJS, JDBC, Spring, Struts, Java Enterprise Edition, Ext JS, Sencha, Sencha Touch, Mobile Application, Hibernate, Sterling CRM 9.2, Hadoop, HBase, Hive, JSP, Weblogic, Tomcat, Cloudera, Amazon EC2, Oozie, Databases, SOAP, JUnit, Spring Framework, Web Services, WebLogic, SDLC, REST, Git
Education
Cleveland State University 2006 — 2009
Master, Electrical and Computer
North American Clutch and Driveline July 1999 - Present
Spiral International May 1998 - June 1999
Rockford Powertrain, Incorporated 1991 - 1998
Durst Division of Regal Beloit December 1989 - January 1991
Service Master October 1986 - December 1989
Twin Disc Inc June 1978 - October 1986
Skills
Engineering, Manufacturing, Continuous Improvement, Strategic Planning, Process Improvement, Product Development, Engineering Management, Cost Reduction, Problem Solving, AutoCAD, Operations Management, Microsoft Office, Manufacturing Management, Change Management, Supply Chain Management, Quality Assurance, Quality Systems, Excel, Word, Business Process..., Product Management, Procurement, Integration, ERP, New Business Development, Process Control, Manufacturing..., Quality System, Microsoft Excel, Purchasing, Value Stream Mapping, Kaizen, Forecasting, Six Sigma, Microsoft Word, Automotive, Cross-functional Team..., Supply Chain, Lean Manufacturing, Manufacturing..., Inventory Management, DMAIC, Supply Management, Materials Management
Education
University of Illinois at Urbana-Champaign 1976 — 1978
BS, Mechanical Engineering
Aircell March 2014 - June 2014
Just Be- Personal Assistants January 2013 - January 2014
CareFusion October 2004 - July 2012
Sun Microsystems January 2000 - November 2002
Sun Microsystems August 1997 - January 2000
Intelligent Electronics August 1996 - August 1997
Service Master July 1994 - April 1996
Skills
Time Management, Sales Operations, Team Leadership, Sales, Sales Rep Training, Highly detail oriented, Managing Accounts, Internet Explorer, Customer Service, Resolving Conflicts, Order Processing, Data Entry, Accounts Payable, Sales Management, Customer Satisfaction, Access, Multi Tasking, Mentoring, Generating Sales, Microsoft Word, Microsoft Excel, Sales Support, Coordinator, Inside...
Education
Community College of Aurora 1996 — 1996
Certificate, Accelerated Skills Program
Becker College 1975 — 1976
Human Services, General
Family Physicians Group May 2013 - August 2013
Creditcardworx July 2012 - April 2013
Service Master April 2010 - July 2012
TXDirect, LLC February 2006 - November 2009
Solidus Networks dba iPAY May 2004 - February 2006
Concord EFS National Bank June 2002 - May 2004
EFS Federal Savings Bank June 1999 - June 2002
First Tennessee July 1993 - June 1999
Skills
Financial Analysis, Accounting, Risk Management, Forecasting, Financial Reporting, Banking, Analysis, Credit, Variance Analysis, General Ledger, Auditing, Accounts Payable, Internal Audit
Education
The University of Memphis 2011 — 2014
Masters of Science in Accounting, Accounting, 3.75
The University of Memphis 1990 — 1996
BBA, Accounting and Finance, 3.22
Service Master November 2009 - Present
Lyon County Public Defender Office March 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Windows, Outlook, Photoshop, Public Speaking, Budgets, Strategic Planning, Access, Administration, Team Building, Process Scheduler, Time Management, Social Networking, Data Analysis, Data Entry, Teamwork, Leadership
Education
Southwest Minnesota State University 2005 — 2009
Bachelor's Degree, Criminal Justice and Administration, gpa 3.71
Minnesota West Community and Technical College 2012 — 2014
Associate's degree, Computer and Information Sciences and Support Services, 3.41
Sabre Airline Solutions February 2015 - Present
Enterprise Business Data LLC August 2014 - February 2015
Sabre Corporation 2014 - 2015
Sabre Corporation 2014 - 2015
FedEx Express February 2014 - May 2014
Cook Systems International September 2011 - May 2014
ServiceMaster January 2013 - February 2014
FedEx Express February 2012 - December 2012
Service Master September 2011 - February 2012
Cox Enterprises January 2011 - August 2011
Skills
Leadership, Business Intelligence, Business Analysis, Management, Team Building, Quality Assurance, Quality Management, Software Quality..., User Acceptance Testing, Test Management, Test Automation, Microsoft SQL Server, Web Services, XML, Oracle, Requirements Gathering, Requirements Analysis, Java, Test Planning, Salesforce.com, Siebel, SDLC, VB.NET, Visual Basic, QTP, Atlassian JIRA, Visio, Software Project..., Agile Methodologies, Systems Analysis, Integration, Quality Center, SharePoint, Data Warehousing, HP Quality Center
Education
Madurai Kamaraj University 2000 — 2004
Masters in Computer Applications (M.C.A.), Computer/Information Technology Administration and Management
Wesley Womens 1995 — 1997
Bachelor's degree, IT - Computers
Villa Mary Junior College 1992 — 1995
Intermediate Diploma, Computer Science
St. Pious Girls High School 1980 — 1992
Information Technology
Assured Building Cleaning July 2009 - Present
Service Master 2008 - 2009
Stephco Cleaning 2004 - 2008
Skills
English, Windows, Budget, Outlook, Team Building, Strategic Planning, Negotiation, Project Planning, Management, Team Leadership, Public Speaking, Leadership, Sales, Project Management, PowerPoint, Change Management, Process Improvement, Inventory Management, Customer Satisfaction, Training, Administration, Budgets, Contract Negotiation, Operations Management, Customer Service
Education
Bridgewater State College
Bachelor's, Political Science and Government
Fresno County Federal Credit Union September 2015 - Present
CoastHills Credit Union January 2013 - Present
CoastHills Credit Union October 2007 - December 2012
Service Master January 2007 - July 2007
Sony Computer Entertainment America LLC October 2005 - January 2007
Broadcast Music, Inc. (BMI) 1985 - 1988
Skills
Loans, Credit, Banking, Mortgage Lending, Microsoft Excel, Loan Origination, Customer Service, Process Improvement, Microsoft Office, Marketing, Microsoft Word, Leadership, Business Analysis, Management, Project Management
Education
Arizona Western College
PGA of America
Yuma High School
Service Master March 2004 - Present
Varner Real Estate January 2004 - Present
Yellowbook May 2001 - May 2004
Skills
Selling, Sales, Cold Calling, Contract Negotiation, Account Management, Customer Service, Marketing, Sales Management, Direct Sales, Negotiation, Sales Process, Management, Team Building, New Business Development, Strategic Planning, Budgets
Education
University of Southern Mississippi 1998 — 2001
Economic Development with an emphasis in Real Estate and Land
St. Al - Vicksburg MS 1991 — 1997
Saint Louis University September 2014 - Present
ARMY NATIONAL GUARD September 1994 - Present
Service Master March 2013 - March 2014
Hudsun Building Services February 2006 - February 2010
Michelin October 2002 - February 2006
Buckeye International January 2001 - October 2002
Skills
Leadership, Team Building, Logistics, Team Leadership, Training, Inventory Management, Program Management, Strategic Planning, Management, Sales, Account Management, Project Management, Operations Management, Customer Service, Sales Management, Access, Army, Command, DoD, Military, Military Operations, Operational Planning, Sales Operations, Security, Security Clearance
Education
Keller Graduate School 2009 — 2013
MPM, Project Manager
Keller Graduate School of Buisness Management 2009 — 2012
MBA, Project Management
Southeast Missouri State University 1995 — 1997
BS, Criminal Justice
United State Postal Service June 2014 - Present
Service Master January 2014 - Present
Round Lake Area Public Library April 2014 - June 2014
Costco Wholesale October 2013 - December 2013
Lambs Farm June 2012 - September 2013
Gateway Foundation June 2010 - April 2012
Gavin school district 37 November 2003 - June 2010
Skills
Data Entry, PowerPoint, Microsoft Word, Windows, Microsoft Office, Microsoft Excel, Teamwork, Social Media, Editing, Carpet Cleaning, Cleaning, Window Cleaning, Facilities Operations, Microsoft windows XP, Supervisory Skills, Planograms, Puttting together store..., Painting
Education
College of Lake County 2008 — 2014
Some college, Computer Information Technology
Johnsburg High School 1992 — 1996
Diploma, General Education
TD October 2012 - Present
Best Buy October 2010 - October 2012
T-Mobile September 2005 - May 2009
Service Master May 2005 - August 2005
Finish Line Corp July 2003 - January 2005
Joann Fabrics August 2002 - June 2003
State Street Corp January 2000 - January 2002
Education
Eastern Nazarene College 2005 — 2007
Other, Busniess Management/Ministry
Bristol Community College 1998 — 2000
Other, Liberal Arts/Business
Salo Dental August 2014 - Present
Service Master May 2014 - May 2015
Juno Inc October 2011 - December 2013
Nilfisk Advance, Inc January 2005 - August 2010
Self-employeed, Home Childcare January 2002 - February 2004
Michael Foods, Inc December 1998 - December 2001
Carlson Companies February 1990 - September 1997
University of MN Housing September 1987 - August 1989
Skills
Training, Process Improvement, Management, Call Centers, SAP, Sales, Logistics, Purchasing, Microsoft Excel, Accounting, Databases, Shipping, Customer Satisfaction, Customer Service, Spreadsheets, Customer Experience, Outlook, Troubleshooting, Account Management, Microsoft Office
Education
University of Minnesota-Duluth 1985 — 1989
Bachelor of Arts degree with a, History, Journalism
n/a - currently unemployed December 2009 - November 2013
Vi, formerly known as Classic Residence by Hyatt November 2004 - December 2009
Marriott International March 2000 - February 2004
Signature Services LLC. January 2003 - May 2003
John Knox Village 1992 - 2000
International Executive Housekeepers Association February 1990 - August 1994
Westin Hotels & Resorts 1990 - 1992
Boca Raton Resort & Club 1989 - 1990
Holly Cross Hospital 1984 - 1989
Service Master 1974 - 1984
Skills
Healthcare, Process Scheduler, Training, Team Building, Hospitals, Facilities Management, Management, Leadership, Healthcare Management, Elder Care, Process Improvement, Budgets, Customer Service, Hospitality, Medicaid, Time Management, Physician Relations, Purchasing, Medicare, Long-term Care, HIPAA, Hiring, Home Care, Customer Satisfaction, Contract Negotiation, Patient Safety, Hospitality Industry, Policy, Employee Relations, Quality Improvement, Event Planning, Food & Beverage, Event Management, Healthcare Information..., Catering, Recruiting, Project Planning, Managed Care, Banquets, Restaurants, Micros, Menu Development, Restaurant Management, Revenue Analysis, Fine Dining, Tourism, Yield Management, Hospitality Management, Hotel Management, Hotels
Education
IEHA 1977 — 2005
CEH, Executive Housekeeper
University of Miami School of Law 1977 — 1979
Associate of Arts (A.A.), pre law, 3.1
Boca Raton Highschool 1972 — 1975
Highschool, General Studies
The Hartford April 2012 - Present
Hartford April 2008 - Present
The Hartford July 2008 - April 2012
Point Guard October 2004 - July 2008
Washington Middle School District January 2008 - May 2008
Aurora University May 2007 - August 2007
Service Master June 2006 - August 2006
Follet Educational Services June 2005 - August 2005
Skills
Insurance, Property, Financial Services, Claim
Education
Aurora University 2004 — 2008
Bachelors, Physical Education
Aurora University
Bachelor of Arts, Physical Education
Brigham and Women's Hospital BMET IIBrigham and Women's HospitalMay 1997 - January 2004
Service Master June 1996 - February 1997
Skills
Project Management, Customer Service, Preventive Maintenance, Calibration, Healthcare Information..., Hospitals, Microsoft Office, Healthcare Management, Medical Devices, Process Improvement, Healthcare, Medical Equipment, Biomedical Engineering, Troubleshooting
Education
Franklin Institute of Boston 1994 — 1996
Associates, Medical Electronic Engineering
Northeastern University 1987 — 1988
Electronics
Northeastern Illinois University August 2014 - Present
Elgin Community College January 2012 - August 2014
Service Master November 2007 - March 2011
servpro July 2007 - November 2008
FedEx Freight April 2006 - July 2007
US Navy May 1997 - May 2005
Skills
Data Entry, Recruiting, Customer Service, Community Outreach, Leadership, Program Development, Training
Education
Northeastern Illinois University 2014 — 2017
Elgin Community College 2012 — 2014
Associate's Degree
Dundee Crown H.S
Institute of Inspection Cleaning and Restoration Certification WRT School
Navy Recruiting School
Federal Deposit Insurance Corporation August 2013 - Present
FDIC June 2010 - August 2013
Frontenac Bank July 2003 - December 2009
Heartland Bank March 1998 - June 2003
Service Master June 1997 - May 1998
International and Economic Development, Southern Illinois University at Carbondale, Illinois January 1995 - May 1996
Education
Southern Illinois University, Carbondale 1994 — 1996
Master of Business Administration (M.B.A.), Finance, General
Southern Illinois University, Carbondale 1992 — 1994
Bachelor of Arts (B.A.), Finance, General
None October 2010 - Present
Cabela's October 2010 - December 2010
Cabela's September 2010 - December 2010
Service Master October 2009 - December 2009
ATK September 2008 - July 2009
MetallicsDie cut machines October 2007 - July 2008
Cambridge Home Health Care December 2004 - March 2007
Skills
Accounting, Financial Reporting, Quickbooks, Tax, Bookkeeping
Education
Colorado Technical University 2008 — 2012
Associate of Science, Accounting
Colorado Technical University 2008 — 2012
Bachelor of Science, Accounting
Sanford Health August 2015 - Present
Concordia College August 2011 - April 2015
Service Master May 1999 - December 2014
Stop-N-Go July 2007 - August 2011
Walmart November 2005 - July 2007
North Dakota Department of Transportation May 2003 - October 2005
Skills
Higher Education, Public Speaking, Time Management, Leadership, Leadership Development, Training, Customer Service
Education
Ashford University 2011 — 2015
Bachelor's degree, Homeland Security and Emergency Management
Ashford University 2011 — 2015
Bachelor's degree, Homeland Security and Emergency Management
Ram Industrial Services October 2004 - Present
Service Master September 2003 - October 2004
HiFi House 2001 - 2002
C&S Wholesale Grocers 2001 - 2002
Grand Motor Company 1997 - 2001
Education
Penn Foster Career School 2007 — 2012
Associates, Electrical Engineering Technology
Shippensburg University of Pennsylvania 2000 — 2001
Computer Science
Central Dauphin High School 1997 — 2000
Stanford Park Hotel May 2009 - April 2011
Service Master November 2006 - March 2009
Skills
Administration, Word Processing, Retail Sales
Education
Heald College-San Francisco 2010 — 2012
Carlmont High School 2003 — 2007
High School Diploma
CENTRAL MAINE MEDICAL CENTER August 2002 - Present
Service Master July 1998 - April 2001
Lightlife Foods February 1995 - March 1998
Skills
Enviromental
Education
Greenfield Community College 1980 — 1982
Lib Arts, Criminology
Auburn High Auburn Ma 1974 — 1978
High School Diploma
Greenfield Community College
Service Master June 2015 - Present
Four Seasons Hotels and Resorts November 2007 - January 2015
Claims Resource Services March 2003 - September 2007
Java City Café November 1998 - March 2003
Skills
Event Management, Client Relations, Hospitality, Sales, Outlook, Microsoft Excel, Microsoft Word, Revenue Cycle Management, Corporate Communications
Education
Heald College 2001 — 2004
Associate's Degree, Business Administration
Los Altos High School 1997 — 2001
High School, General Education
Midway Elementary School August 2004 - Present
Service Master January 1983 - April 1984
ARCO June 1979 - August 1982
Skills
I can walk upright..., I'm really good at..., Somtimes I take a long..., Educational Leadership, Process Scheduler, Curriculum Design, Teaching, Microsoft Word, Staff Development, Instructional Design, Outlook, Curriculum Development, Program Development
Education
Taft College 1979 — 1981
Associate of Arts (A.A.), Monkey Business
Taft High 1976 — 1979
Nami Multnomah September 2011 - Present
Service Master April 2008 - May 2009
Skills
Janitorial, Childcare, Mental Health
Education
Nampa High School 1981 — 1985
Clark College
I'm Working on Early Childhood, Early Childhood Education and Teaching
Yoli Better Body Company September 2012 - Present
Service master February 2003 - September 2012
Dana corporation June 1983 - January 2003
Skills
Sales, New Business Development, Sales Management, Coaching, Account Management, Team Building, Customer Service
Education
Penn State University 1980 — 1982
Associate's degree, Computer Programming
Muhlenberg High School 1977 — 1980
Department of Veterans Affairs November 2010 - Present
Home Depot March 2003 - Present
U.S. Department of Veterans Affairs August 1983 - Present
Super K-Mart February 1994 - January 2002
Service Master January 1993 - January 1995
Maywood, Illinois July 1982 - August 1983
Cook County Sheriff Maybrook July 1981 - June 1982
Chicago, Illinois January 1981 - January 1982
Skills
Typing, Data Entry, Word Processing, Copying, Answering Phones, Computers, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Multi Tasking, Retail, Negotiation Law, Outlook, Windows, VA Government Adm, Time Management, Medical Cost and..., Great Customer Service, Westlaw, Analysis, Telephone Skills, Cashiering, Customer Service, Leadership, Great listener/advocate..., Inventory Management, Public Speaking, Healthcare, Teamwork, Visual Merchandising, Merchandising, Retail Sales, Recruiting, Negotiation
Education
University of Illinois at Chicago 1979 — 1980
Nursing
Proviso East High School 1975 — 1979
Adult High School/Secondary Diploma Program
American Ambulance May 2013 - Present
Weare Fire Rescue February 2012 - Present
Careplus Ambulance March 2010 - May 2013
Service Master August 2011 - March 2012
Skills
Customer Service, Patient Safety, Direct Patient Care, Managment, Supervising
Education
Saint Anselm College 2007 — 2011
BA, Criminal justice
Internal Revenue Service January 2015 - May 2015
Service Master April 2012 - December 2014
Unified Health Services November 2011 - June 2012
Westgate Health Services May 2011 - November 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Research, Management, English, Outlook, Windows, Leadership, Customer Service, Sales, Public Speaking, Strategic Planning, HTML, Social Media, Project Management, Process Improvement, Training, Teamwork, Event Planning, Team Building, Marketing, Team Leadership
Education
The University of Memphis 2000 — 2002
Mass Communications
Bolivar Central 1997 — 2000
Diploma, General Studies
Environclean of NWA January 2013 - Present
Service Master March 2008 - April 2013
Education
University of Arkansas at Fayetteville 1986 — 1990
Marketing/Marketing Management, General
Rogers High School 1984 — 1986
The Salem Group 2012 - Present
Photography by Abena March 2003 - Present
Retail Properties of America, Inc. 2007 - 2012
Banner Personnel 2004 - 2006
Brach & Brock Corporation 1997 - 2001
Service Master 1995 - 1997
Brach & Brock Corporation 1993 - 1995
Brach & Brock Corporation 1991 - 1993
E. J. Brach Corporation 1987 - 1991
Skills
Microsoft Office, Mac OS, OS X, Office Administration, Photoshop, Event Photography, Photography, Photojournalism, Help Desk Support, Customer Service, REIT, Shopping Centers, Property Management, Social Media
Education
Dominican University 1992 — 1995
Bachelor of Arts (B.A.), Business Administration and Management, General
Satellite Direct April 2008 - Present
Self Employed Real Estate Investor June 2001 - Present
Service Master September 2004 - April 2007
Self Employed Contractor March 1994 - November 2004
Education
Ivy Tech Community College
Service Master June 2013 - January 2014
Health Solutions June 2012 - September 2012
Education
University of Central Florida 2010 — 2013
Sports and Exercise Science, Kinesiology and Exercise Science
Service Master July 2012 - Present
Jennifer Borror January 2007 - Present
The Childrens Clinic 2002 - 2003
Education
Klamath Community College 2003 — 2004
Registered Nursing/Registered Nurse
Concorde Career College-Portland 2000 — 2001
Certified Medical Assistant