Service-now.com Company
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Service-now.com Employees
LinkedIn May 2014 - Present
Accenture July 2012 - June 2014
Innovative Design and Development LLC January 2010 - July 2012
Service-now.com 2011 - 2012
Precision Electric Company June 1998 - May 2011
Skills
Consulting, SaaS, Cloud Computing, Enterprise Software, PaaS, Professional Services, IT Strategy, IT Service Management, Enterprise Architecture, IT Management, ITIL, Integration, CMDB, Pre-sales, IT Operations, Service-Now, Solution Architecture, SDLC, Data Center, Business Process, SharePoint, CRM, Service Delivery, Animal Nutrition, Chair Yoga, Coffee Shops, Frozen Desserts, Governance, Movie Posters, Peacebuilding, Peanuts, Project Portfolio..., Robotic Surgery, Security, Skin Care, Yard Signs
Education
University of California, Irvine 2001 — 2005
Bachelor of Science (BSc), Economics
Autodesk July 2015 - Present
Autodesk July 2013 - Present
Service-now.com January 2012 - July 2013
EMC December 2010 - January 2012
Wells Fargo Financial February 2009 - April 2010
Skills
Forecasting, Strategy, Financial Reporting, Variance Analysis, Analysis, Management, Finance, Sales, Financial Modeling, Cross-functional Team..., Strategic Financial..., SaaS, Auditing, Leadership, Accounting
Education
San Diego State University-California State University 2004 — 2008
BS, Finance
Oxford University, New College
Restoration Agriculture Development, Inc. September 2013 - Present
Montado Farm, LLC August 2013 - Present
Ecology Artisans August 2013 - Present
San Diego Sustainable Living Institute November 2012 - November 2013
Service-now.com August 2011 - November 2012
Skills
Sustainability, Social Media, Farms, Real Estate, Leadership, Public Speaking, Agriculture, Entrepreneurship, New Business Development, Social Media Marketing, Strategic Planning, Start-ups, Community Outreach, Sales, SaaS, Strategy
Education
University of San Diego 2006 — 2011
Business Administration, Management and Real Estate
Provata Health May 2015 - Present
Aspect Apps January 2013 - Present
Seabourne September 2014 - May 2015
Seabourne January 2014 - September 2014
ProSchools August 2013 - January 2014
Service-now.com February 2010 - June 2011
Service-now.com March 2007 - February 2010
Robert Half Technology August 2006 - March 2007
ATN 2001 - 2006
Skills
JavaScript, Web Services, Java, jQuery, REST, Web Applications, CSS, ASP.NET, JSON, Bash, Cloud Computing, Scrum, Enterprise Software, Software Development, Linux, PaaS, Node.js, Objective-C, Software Documentation, OS X, Object Oriented Design, Service Now Platform, Business Services, HTML 5, Service-Now, Platforms, Technical Support, iOS development, Interpersonal Skill, Teamwork, Mac OS X, Cocoa, CSS3, Data Analysis, Web Design, Life, TDD, Swift
Education
University of California, San Diego 2004 — 2006
Computer Engineering
Self Study
Computer Science
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company September 2013 - January 2015
Service-now.com October 2011 - September 2013
Underground Elephant January 2011 - October 2011
Skills
ITIL, IT Operations, Sales, Lead Generation, Lead Qualification, Account Management, Account Developement, SaaS, Press Releases, Management, Sales Operations, Service Desk, CRM, Salesforce.com, Professional Services, Cloud Computing, Enterprise Software, Information Technology, IT Strategy, Leadership, Solution Selling
Education
Sonoma State University 2004 — 2008
Bachelors, Communications
Alexander Enterprises PCG January 2014 - Present
Nashco Consulting Ltd. January 2013 - July 2014
Tierra Del Sol (not-for-profit) July 2009 - March 2014
Robert Alexander Services March 2009 - December 2013
Nashco Consulting Ltd. May 2011 - December 2012
Service-now.com October 2007 - March 2011
Paciolan 2003 - 2007
Mitchell International 1998 - 2002
EIS International 1995 - 1997
Netrix 1990 - 1995
Skills
SaaS, Hardware, Cloud Computing, Enterprise Software, Professional Services, Service Management, IT Service Management, Windows Server, ITIL, Leadership, Process Improvement, Infrastructure, Consulting, IT Management, Telecommunications, Virtualization, Business Analysis, Technical Support, IT Strategy, Business Development, Security, CRM, Cisco Technologies, Data Center, Management, Requirements Analysis, Managed Services, Integration, Disaster Recovery, SDLC, Vendor Management, Unix, Networking, IT Operations, Salesforce.com, Solution Selling, Software Documentation, Service Delivery, VMware, Pre-sales, Call Centers, Business Intelligence, Enterprise Architecture, Information Technology, Solution Architecture, Incident Management, SharePoint, Program Management, Product Management, Project Management
Education
DeVry University 1976 — 1978
DeVry University 1975 — 1978
ET, Electronics
Non-Profit and Higher Education November 2010 - Present
LDS Church December 2007 - Present
Service-Now.com September 2007 - December 2007
Ancestry.com November 2006 - September 2007
Pinnacle for Life January 2006 - November 2006
BYU October 2003 - January 2006
Novell, Inc August 1994 - August 2003
WordPerfect November 1990 - August 1994
Skills
IT Service Management, Scrum, Agile Methodologies, IT Management, ITIL, Change Management, CRM, Enterprise Software, SaaS, Management, Cloud Computing, Enterprise Architecture, Project Management, Team Leadership, Business Process, IT Operations, Strategy, Business Process..., Process Improvement, SDLC, Project Planning, Leadership, Databases, Program Management, Risk Management, Networking, Professional Services, Integration
Education
PMI 2013 — 2013
BA, Communication and Media Studies
Brigham Young University 1994 — 1997
BA, Communications - Emphasis in PR
Perspectium August 2015 - Present
Intulogix August 2014 - Present
Connectiv, Inc. August 2014 - Present
ServiceNow - The Enterprise IT Cloud Company January 2014 - August 2014
ServiceNow October 2012 - February 2014
Service-now.com November 2011 - December 2012
Service-now.com August 2010 - November 2011
Service-now.com December 2008 - August 2010
Constructora Cabarete Vento Mare October 2007 - November 2008
Bank of America October 2003 - September 2007
Skills
ITIL, Service Management, SaaS, IT Service Management, Enterprise Software, Project Management, Professional Services, Pre-sales, Cross-functional Team..., Crystal Reports, Cloud Computing, Management, Agile Methodologies, CRM, Requirements Analysis, Solution Selling, Solution Architecture, Governance, Leadership, Project Portfolio..., Vendor Management, Business Process, Consulting, Disaster Recovery, Virtualization, IT Strategy, Information Technology, SDLC, Software Project..., Sales, Six Sigma, Software Development, Integration, Data Center, Enterprise Architecture, Business Intelligence, PaaS, Strategy, IT Management, Service Delivery, Outsourcing
Education
University of South Carolina - The Moore School of Business 2004 — 2007
Masters in Business Administration, International Business
Bob Jones University 1997 — 2000
M. Ed., English Education
Bob Jones University 1992 — 1996
B.A., History
Service-now.com February 2012 - Present
Precision Electric Company October 2009 - December 2011
Ethan Allen October 2006 - August 2009
Skills
Recruiting, Appointment Scheduling, Human Resources, Payroll, Clerical Skills, Purchasing, Accounts Payable, Project Coordination
Education
Grossmont College 2006 — 2008
Criminal Justice/Law Enforcement Administration
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
Service-now.com August 2011 - Present
EMC August 2009 - August 2011
Data Domain February 2006 - December 2009
Aventail Corporation March 2004 - February 2006
Pinnacle Systems August 1999 - February 2004
Hewlett Packard May 1984 - August 1999
Skills
Software Design, Cloud Computing, SaaS, Enterprise Software, Enterprise Architecture, Distributed Systems, Storage, Go-to-market Strategy, System Architecture, Storage Area Networks, Disaster Recovery, Agile Methodologies, Team Building, Virtualization, Solution Selling, Management, Executive Management, Integration, Data Center, Perl, Vendor Management, Professional Services, Scalability, Strategic Partnerships, Technology Leadership, Unix, Product Management, Engineering Management
Education
Stanford University 1985 — 1988
MS, Engineering Managment
Oregon State University 1978 — 1982
BS, Electrical Engineering/Computer Science
Acorio September 2014 - Present
Efficient Technology, LLC April 2012 - August 2014
Service-now.com January 2011 - March 2012
Service-now.com January 2009 - December 2010
Computer Sciences Corporation August 2001 - December 2008
Computer Sciences Corporation July 2000 - August 2001
Skills
JavaScript, Mac, ITIL, Web Services, SOAP, XML, ServiceNow, SDLC, Troubleshooting, System Administration, Testing, Leadership
Education
San Diego State University-California State University 2000 — 2006
BA, Public Administration
Cisco October 2014 - Present
Puppet Labs, Inc. August 2013 - Present
Service-now.com September 2011 - September 2012
Cisco December 2006 - September 2011
Cisco Systems 2006 - September 2011
Symon Communications, Inc. April 2003 - December 2006
EMC 2005 - 2006
Viryanet 2000 - 2002
US Army December 1996 - December 1999
Skills
Virtualization..., Data Center, SaaS
Education
Texas Christian University 1992 — 1996
BS, Biology
Blue Springs High School 1988 — 1992
ServiceNow – The Enterprise Cloud Company May 2014 - Present
ServiceNow – The Enterprise Cloud Company December 2012 - May 2014
Service-now.com November 2011 - December 2012
Dorado Software 2006 - November 2011
Agilent Technologies 2001 - 2005
Autovia 1999 - 2001
Objective Systems Integrators 1996 - 1999
Objective Systems Integrators 1995 - 1996
Education
California State University-Chico 1993 — 1995
Bachelor of Science, Instructional Technology
VA San Diego Healthcare System (VASDHS) May 2013 - August 2014
service-now.com September 2011 - June 2012
San Jose Unified School District August 2010 - September 2011
San Jose Conservation Corps Charter School April 2010 - June 2010
Facilitator on Jump Start Team at ProMatch @NOVA/CONNECT Sunnyvale CA October 2009 - April 2010
ProMatch 2009 - 2010
Symantec Corporation - Cupertino, California June 2006 - April 2009
Symantec Corporation July 2005 - June 2006
VERITAS Software June 1999 - July 2005
Seagate Technology, San Jose, CA September 1997 - June 1999
Skills
Instructional Design, Technical Writing, Program Management, Unix, E-Learning, Training, Linux, Software Documentation, Cloud Computing, Technical Training, Troubleshooting, System Administration, Leadership, Enterprise Software, Databases, Technical Support, Windows, Security, Analysis, Testing, Networking, Software Development, ITIL, Windows Server, Visio, HTML, Servers, Human Resources, Mentoring, Management, Solaris, Hardware, DNS, Storage, Network Security, IT Management
Education
National University 1995 — 1996
Masters, Software Engineering
National University 1993 — 1994
Bachelors, Computer Science
New Horizon College Of Engineering
ServiceNow - The Enterprise IT Cloud Company July 2013 - Present
Service-now.com October 2011 - Present
Ceridian January 2009 - September 2011
Ceridian November 2007 - December 2008
Comprehensive Consulting Group July 2006 - October 2007
Ceridian September 2004 - July 2006
Ceridian September 2001 - September 2004
Ceridian October 1999 - September 2001
Ceridian September 1997 - October 1999
Ultimate Software August 1995 - September 1997
Skills
SaaS, Sales Process, Business Development, Relationship Management, Account Management, Negotiation, Strategic Partnerships
Education
New York Institute of Technology-Old Westbury 1988 — 1991
Bachelor of Science (BS), Marketing
State University of New York College at Plattsburgh 1987 — 1988
Kent School 1986 — 1987
Trinity Pawling 1985 — 1986
Friends Academy
Friends Academy
ServiceNow - The Enterprise Cloud Company February 2013 - Present
Service-now.com February 2012 - February 2013
Service-now.com December 2007 - February 2012
TIAA-CREF September 1999 - December 2007
Nomura Research Institute October 1994 - September 1999
Skills
Management, Service-Now, Requirements Analysis, ITIL, PaaS, Metrics, Professional Services, Pre-sales, Incident Management, Storage, SaaS, IT Service Management, Strategy, Data Center, Leadership, Cloud Computing, Integration, Governance, Service Management, IT Operations, Payment Industry, Enterprise Software, Vendor Management, IT Strategy, System Deployment, IT Management, Cross-functional Team..., Enterprise Architecture, Information Technology, Service Delivery, SDLC, Solution Architecture, Project Portfolio..., PMP, CMDB
Education
Saint John's University 1991 — 1994
Bachelor of Science (BS), Computer Science
State University of New York Maritime College 1990 — 1991
Computer Science
ServiceNow – The Enterprise Cloud Company June 2015 - Present
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
ServiceNow September 2012 - June 2014
Service-now.com August 2011 - October 2012
Bridgepoint Education January 2012 - August 2012
Kaplan College November 2009 - April 2011
University of the Rockies/Bridgepoint April 2009 - August 2009
San Diego Candle March 2002 - March 2009
E-Cycling Store January 2004 - July 2008
Disney ABC Television Group January 2002 - March 2002
Skills
Video Editing, Customer Relations, Animation, Storyboarding, Art Direction, Management, Marketing Management, Graphic Design, Motion Graphics, Digital Illustration, Concept Design, Concept Development, Team Leadership, Eloqua, Adobe Creative Suite, Photoshop, Illustrator, Vector Illustration, After Effects, Premiere, SaaS, Marketing, Microsoft Office, Account Management, Cloud Computing, Leadership, Email Marketing, PowerPoint, Enterprise Software, Microsoft Excel, Sales, Project Management, Adobe, Eloq, Event Management, Event Marketing Strategy, Marketing Event Planning, Customer Service, Training, Sales Operations, Sales Process, Solution Selling
Education
Ashford University 2009 — 2011
Master of Arts, Organizational Management; Project Management
The Art Institute of California 2002 — 2005
Bachelor of Science, Media Arts and Animation
Microsoft September 2013 - Present
Northrop Grumman Corporation September 2012 - June 2013
Microsoft June 2012 - September 2012
Northrop Grumman Corporation January 2012 - June 2012
Service-now.com June 2011 - September 2011
O'Melveny & Myers LLP June 2008 - August 2008
Skills
Java, C++, Subversion, JavaScript, Python, Eclipse, Software Engineering, C, CSS, Linux, PHP, Ruby, SQL, Testing
Education
University of California, San Diego 2009 — 2013
Bachelor of Science (B.S.), Computer Science
ServiceNow – The Enterprise Cloud Company May 2015 - Present
ServiceNow – The Enterprise Cloud Company July 2012 - May 2015
Service-now.com January 2010 - July 2012
Anthem Flag & Gift May 2003 - August 2010
Novell, Inc. March 2008 - January 2010
Novell, Inc. April 1997 - March 2008
Skills
Java, JavaScript, Python, PHP, HTML, MySQL, Agile, XML, Business Management, SOAP, Scrum, Linux, Software Development, Web Services, Subversion, Web Development, CSS, Cloud Computing, Automation, SaaS, Test Automation, Testing, Scripting, Quality Assurance, VMware, ITIL, Agile Methodologies, Enterprise Software, Management, IT Service Management, SQL, Integration, Perl, C#, Enterprise Architecture, REST, Software Engineering, Architecture, Program Management, Web Applications, Software Design, Agile Project Management, Unix, Databases, Apache, Software Project..., SOA, Open Source, Distributed Systems, Tomcat
Education
Utah State University 2006 — 2008
MBA, Business Administration
Brigham Young University 1995 — 1999
BS, Computer Science
Malad High School 1990 — 1996
Service-now.com September 2011 - Present
Sony Electronics, inc. September 2008 - March 2009
Sony Online Entertainment March 2008 - September 2008
San Diego Unified School District October 2004 - August 2008
Skills
.NET, ASP.NET, Agile Methodologies, Apache, C#, Integration, Microsoft SQL Server, Linux, Testing, Troubleshooting, Visual Studio, Cloud Applications, Enterprise Software, Java, JavaScript, Selenium, XML
Education
University of California, San Diego 2010 — 2011
San Diego City College 2009 — 2010
Certificate :
San Diego State University-California State University 2004 — 2007
BSBA
Modesto Junior College 2000 — 2003
AA computer Science
Adobe- Marketing Cloud 2013 - Present
Zenprise 2012 - 2013
iTKO 2011 - 2011
Service-now.com 2010 - 2011
HP Software 2000 - 2010
Symantec 1995 - 2000
Skills
Solution Selling, Sales, Vendor Management, Strategy, Professional Services, Enterprise Software, Management, Sales Operations, Cloud Computing, SaaS, Telecommunications, Sales Process, Software Industry, Multi-channel Marketing, E-commerce, Digital Marketing, Complex Sales, Marketing, IT Service Management, ITIL, IT Management, Analytics, IT Strategy, Mobile Devices
Education
University of Rhode Island
Bachelor of Science
H-2-H Consulting 2013 - Present
Fireman's Fund Insurance Company 2012 - 2013
Ingram Micro 2011 - 2012
Service-now.com 2011 - 2011
Union Bank 2007 - 2010
First American Corp. 2006 - 2007
New Century Mortgage 2004 - 2006
New Century Mortgage 2004 - 2006
factory 2-U 2003 - 2004
CSAA - AAA 2002 - 2002
Skills
IT Management, Vendor Management, ITIL, Performance Tuning, Metrics, Process Improvement, Insurance, Customer Experience, Account Management, IT Service Management, Business Analysis, SDLC, Change Management, IT Strategy, Leadership, Strategic Planning, Cross-functional Team..., Disaster Recovery, Cloud Computing, Data Center, Enterprise Architecture, CRM, Strategy, Strategic Partnerships, Program Management, Project Management, Management, Software Documentation, Troubleshooting, Business Intelligence, Software Development, ERP, Business Process, Business Process..., Product Management, Training, SaaS, Security, Outsourcing, Networking, Enterprise Software, Team Building, Integration, Analysis, Professional Services, Risk Management, Governance, Quality Assurance, Project Planning, Information Technology
Education
University of California, Berkeley - Walter A. Haas School of Business 2002 — 2003
SQL Programing
California State University-Hayward 1985 — 1987
Bachelor of Science (BS)
Service-now.com March 2007 - December 2013
Network Insight September 2005 - March 2007
AT&T Enhanced Network Services 2000 - 2005
Skills
Data Center, Cisco Technologies, Cloud Computing, TCP/IP, Linux, Security, Managed Services, Firewalls, Switches, VPN, Routers, SaaS, Pre-sales, Networking, Servers, ITIL, IT Service Management, Enterprise Software, SAN, Unix, Integration
Education
San Diego State University-California State University 1997 — 1999
Florida College 1995 — 1997
ServiceNow December 2012 - Present
Service-now.com June 2011 - December 2012
Mitchell International June 2010 - June 2011
FICO November 2007 - October 2010
Adicio, Inc. 1999 - 2007
Skills
Cloud Computing, Enterprise Software, IT Service Management, ITIL, Incident Management, Integration, Process Improvement, Professional Services, Program Management, Project Managers, SDLC, SaaS, Service Delivery, Software Project..., Team Building, Vendor Management, Web Services, Salesforce.com
Education
California State University-Sacramento 1994 — 1997
B.A., Communication Studies
University of California, San Diego
(LAMP) Leadership and Management Program
BrixBits February 2015 - Present
Box February 2013 - February 2015
Service-now.com November 2011 - February 2013
Symantec December 2005 - November 2011
Altiris (Acquired by Symantec) 2005 - 2007
Idera June 2004 - November 2005
Embarcadero Technologies December 2000 - May 2004
BMC Software September 1996 - December 2000
Compaq May 1994 - September 1996
Skills
SaaS, Cloud Computing, IT Management, Enterprise Software, PaaS, IT Service Management, Security
Education
Stephen F. Austin State University 1989 — 1994
BBA, Business
Kingwood HIgh
ServiceNow June 2013 - Present
Service-now.com October 2007 - June 2013
Pitney Bowes 1998 - 2007
The Chase Manhattan Bank 1986 - 1998
LLoyd Bush & Assocaites 1980 - 1986
Skills
SaaS, Service-Now, Cloud Computing, IT Service Management, Enterprise Software, ITIL, Middleware, Infrastructure, BMC Remedy, Professional Services, Enterprise Architecture, Virtualization, Sales Enablement, Solution Architecture, HP, Integration, Service Delivery, Quality Assurance, CMDB, Solution Selling, IT Operations, IT Strategy, Data Center, PaaS, Technical Support, Pre-sales
Education
Pace University - Lubin School of Business 1984 — 1989
BBA/MIS, Management Information Systems
ServiceNow January 2014 - Present
ServiceNow January 2013 - December 2013
Service-now.com January 2011 - December 2012
ING Americas April 2006 - December 2010
ING Distributor Services January 2003 - April 2006
ING Distributor Services January 2001 - January 2003
Interstate Assurance Company January 1995 - January 2001
Skills
Management Consulting, Testing, Project Coordination, Team Building, Customer Service, Leadership, Analytical Skills, Integrity, Consensus Building, SDLC, Integration, SaaS, ITIL, IT Service Management, Security, Change Management, Project Management, Cross-functional Team..., Account Management, Team Leadership, Risk Management, Enterprise Software, Vendor Management, Visio, Cloud Computing, IT Management
Education
Drake University 1991 — 1995
Bachelor of Arts, Political Science/History
Academy of Life Underwriters
SimpliVity Corporation 2014 - Present
Service-now.com October 2011 - July 2014
Oracle April 2011 - October 2011
EMC August 2009 - April 2011
Data Domain May 2008 - August 2009
Coleman Technologies June 2006 - May 2008
CompServ, LLC November 2002 - June 2006
Skills
Disaster Recovery, Enterprise Storage, Virtualization, Storage, SaaS, Data Center, Solution Selling, Cloud Computing, IT Service Management, Networking, ITIL, Vendor Management, Enterprise Software, Business Continuity, Information Technology, Direct Sales, Hardware
Education
University of South Florida
BS, Education
University of South Florida
Bachelor of Science (BS)
Datameer May 2014 - Present
Datameer May 2014 - July 2015
Silver Tail Systems (acquired by RSA/EMC) July 2012 - January 2013
CipherCloud 2013 - 2013
Service-now.com August 2011 - June 2012
HP Software August 2009 - August 2011
IBM February 2002 - July 2009
Ascential Software acquired by IBM February 2002 - May 2005
KANA Software February 2000 - October 2001
PTC 1994 - 2000
Skills
SaaS, Enterprise Software, Salesforce.com, Sales Process, Solution Selling, Big Data, Cloud Computing, Software Industry, CRM, Professional Services, Business Alliances, Go-to-market Strategy, Demand Generation, Partner Management, Integration, Sales Enablement, Data Center, Software Sales, Start-ups, Cross-functional Team..., IT Service Management, Direct Sales, Sales, Strategic Partnerships, Lead Generation, Pre-sales, Channel, Channel Partners, Business Intelligence, Negotiation
Education
Arizona State University 1985 — 1988
BSME, Mechanical Engineering
Globe High School
Healthways July 2014 - Present
Chris Dancy March 2013 - Present
BMC Software August 2012 - March 2014
Service-now.com October 2011 - July 2012
Pink Elephant December 2010 - August 2011
ServiceSphere July 2008 - November 2010
LANDESK Software February 2007 - July 2008
Networkd December 2002 - January 2007
FrontRange Solutions 1999 - 2002
WebMD 1995 - 1999
Skills
Strategy, Leadership, Wearable Computing, Public Speaking, Health & Wellness, Future Trends, Healthcare, Mobile Devices, Big Data, Business Intelligence, Futurism, Quantification, ITIL, Enterprise Software, IT Strategy, Management
Education
Singularity University 2013 — 2013
Executive Program, Biotechnology & Bioinformatics, Energy & Environmental Systems, Networks & Computing Systems, AI & R
Mount Saint Mary's College
Accounting
Sequoia Capital March 2007 - Present
Namely June 2015 - Present
Sumo Logic April 2014 - Present
MarkLogic March 2013 - Present
Roambi February 2013 - Present
Prosper Marketplace January 2013 - Present
Okta, Inc. July 2012 - Present
Medallia, Inc. November 2011 - Present
HubSpot March 2011 - Present
Service-now.com November 2009 - July 2012
Skills
Venture Capital, Enterprise Software, SaaS, Cloud Applications, Strategy, Angel Investing
Education
Boston College 2000 — 2004
B.S.
London School of Economics and Political Science 2002 — 2002
Summer Certificate
ServiceNow - The Enterprise IT Cloud Company January 2014 - September 2015
ServiceNow - The Enterprise IT Cloud Company April 2013 - December 2013
ServiceNow January 2012 - April 2013
Service-now.com October 2009 - December 2011
CariNet March 2009 - October 2009
Skills
CMDB, Cloud Computing, Python, Service-Now, Bash, SaaS, Linux, ITIL, IT Service Management, Orchestration, MySQL, Service Catalog, Open Source, PaaS, JavaScript, XML, Enterprise Software, JSON, REST, SOAP, Amazon Web Services..., Scalability, High Availability, Enterprise Architecture, Shell Scripting, SOA, Databases, Architecture, Solution Architecture, Web Services, Unix, Infrastructure, Distributed Systems, Virtualization, Apache, Scrum, Agile Methodologies, Software Development, DNS, Java, Eclipse, Git, IT Operations, Integration, VMware, Software Engineering, Troubleshooting
Education
Cal State San Marcos 2004 — 2004
MiraCosta College 2000 — 2003
HP Software November 2011 - Present
HP Software November 2010 - October 2011
Service-now.com August 2009 - October 2010
HP Software February 2007 - August 2009
Mercury Interactive (acquired by HP) February 2004 - January 2007
Visual Sciences August 2002 - August 2003
Akamai Technologies January 2002 - July 2002
Akamai Technologies February 2001 - December 2001
Akamai Technologies April 2000 - February 2001
Akamai Technologies August 1999 - March 2000
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Channel, Direct Sales, Business Alliances, Account Management, Go-to-market Strategy, Lead Generation, Demand Generation, Strategic Partnerships, Partner Management, Sales Management, Start-ups, Sales Process, Selling, Cross-functional Team..., Sales, Professional Services, Management, Strategy
Education
University of Massachusetts, Amherst
Bachelor of Arts, Economics
BigPanda May 2015 - Present
AccelOps September 2014 - May 2015
Service-now.com November 2011 - September 2014
BMC Software June 2011 - October 2011
Rhomobile September 2008 - October 2011
Aeroprise January 2000 - June 2011
Aeroprise February 2008 - June 2008
Aeroprise July 2002 - February 2008
SearchButton 1999 - 2001
The Walt Disney Company 1997 - 1997
Skills
Certified Scrum Product..., ServiceNow System..., PaaS, Mobile Applications, Mergers & Acquisitions, Social Networking..., Cloud Computing, Network Management..., IT Service Management, Mobile Devices, Start-ups, Leadership, Product Management, Scrum, Enterprise Software, Entrepreneurship, Enterprise Architecture, Agile Methodologies, B2B, Architectures, Venture Capital, Architecture, Channel Partners, Integration, Sales Management, SaaS, ITIL, Software Development, Scalability, Business Analysis, Sales, Requirements Analysis, Software Project..., Software Design, Team Leadership, Program Management, IT Strategy
Education
Stanford University 1995 — 1999
BS, BA
Dreamtsoft November 2014 - Present
Efficient Technology, LLC December 2011 - November 2014
Service-now.com June 2011 - January 2012
Service-now.com June 2006 - June 2011
Provide Commerce June 2003 - June 2006
CSC June 2002 - June 2003
eAssist Global Solutions June 2000 - June 2002
Skills
ITIL, SDLC, Data Center, CMDB, IT Service Management, Service Desk, Incident Management, Service Management, IT Operations, Active Directory, JavaScript, IT Management, Requirements Analysis, Software Development, Cloud Computing, SaaS, XML, Process Improvement, Program Management, Java, Virtualization, Web Services, Integration, Pre-sales, Computer Hardware, Configuration Management, Outsourcing, Enterprise Software, Enterprise Architecture, Solution Architecture, Solution Development, Agile Methodologies, Service-Now, Service-now.com, Agile, Service Delivery, IT Governance, Vendor Management, Change Management, SQL, IT Asset Management, ITIL Certified, ITIL Process, ITIL Implementation, ITIL Process..., ITIL v3 Foundations..., ITIL Service Strategy, ITSMF, Public Speaking, Systems Engineering
Education
University of California, San Diego 1998 — 2001
Computer Science
Strategic Data Systems (San Diego) 2015 - Present
Providea, Inc. 2010 - 2015
Service-now.com 2009 - 2010
BD Biosciences 2008 - 2009
Latham & Watkins 2004 - 2008
Luce Forward 2003 - 2004
Altium 2001 - 2002
Brobeck, Phleger & Harrison 1998 - 2001
Various Companies and Freelance 1995 - 1998
Skills
Video Conferencing, Tandberg, Polycom, Cisco Technologies, Unified Communications, Telepresence
Education
University of California, San Diego 2015 — 2016
Technical Communication Certificate, Technical and Scientific Communication
Florida State University 1992 — 1995
BFA, School of Motion Picture, Television, and Recording Arts
ServiceNow - The Enterprise IT Cloud Company October 2013 - Present
Service-now.com August 2011 - October 2013
Service-now.com August 2008 - September 2011
Empirix Inc February 2006 - August 2008
AT&T Enhanced Network Services September 1999 - January 2005
Cox Communications December 1997 - September 1999
USAF March 1991 - April 1995
Skills
ITIL, Enterprise Architecture, Automation, Process Improvement, SaaS, ServiceNow, Discovery, CMDB, Service-Now, Service-now.com, Biomarker Discovery, Unix, Swimming, IT Service Management, Numbering, Scooters, Consulting, Enterprise Software, Hip Hop, Low Rates, Solution Architecture, Pre-sales, Jimmy Jib, OK, Democracy Promotion, Focal Point, Software Testing Life..., Time Off Request, IT Operations, Agile Methodologies, Cloud Computing, Technical Support, Infrastructure, Configuration Management, Professional Services, BMC Remedy, Virtualization, Servers, Integration, Incident Management, Data Center, IT Management, IT Strategy, Service Management, High Availability
Education
University of Maryland University College 1991 — 1995
Space Systems, Space Systems Dynamics and Operations
El Cajon Valley 1984 — 1988
general, general
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
ServiceNow January 2013 - Present
Service-now.com May 2011 - December 2012
Deloitte Consulting August 2010 - May 2011
Qualcomm, Inc. September 2001 - August 2010
Gateway October 2000 - October 2001
Deloitte Consulting June 1996 - October 2000
Nestle 1993 - 1996
Skills
Web Applications, Center of Excellence, IT Strategy, IT Transformation, IT Service Management, ITIL v3 Foundations..., ITIL, SaaS, Call Center, IT Operations, Cloud Computing, Business Strategy, PaaS, Disaster Recovery, Service Delivery, Information Technology, Program Management, System Deployment, Call Centers, Service Management, Service-Now
Education
California State University-Fullerton 1987 — 1990
MerlinCryption LLC November 2011 - Present
Service-now.com October 2010 - November 2011
Perquest 2009 - 2010
SAP Labs November 2005 - November 2008
Skills
Captivate, E-Learning, Strategy, Enterprise Software, Management, Instructional Design, Project Management, SaaS, ERP, Agile Methodologies, Agile Project Management, Program Management, Technical Training, Business Intelligence, Software Development, Information Architecture, Cross-functional Team..., Online Help, XML, Cloud Computing, Product Management, Business Process, Requirements Analysis, Professional Services, SharePoint, Integration, Pre-sales, IT Management, Architecture, Training, Software Documentation, CRM, Start-ups, RoboHelp, ITIL, Instructor-led Training, Business Process..., Consulting, Strategic Partnerships, Software Project..., IT Service Management, Technical Writing, Business Analysis, Content Management, Security, SDLC, Visio, Mobile Applications, Technical Documentation, Vendor Management
Education
Pennsylvania State University-Great Valley Graduate Center 1987 — 1989
Masters, Instructional Design / Training
Silver Moon Brewing, Inc June 2013 - Present
Bendaq Ventures, LLC 2010 - Present
CA Technologies April 2010 - August 2011
Service-now.com August 2007 - February 2010
BMC Software (acquired Remedy Business Unit from Peregrine Systems) 2003 - 2007
Peregrine Systems (acquired Remedy Corporation) 2001 - 2003
Remedy Corporation (acquired by Peregrine Systems) 2000 - 2001
Allstate June 1998 - July 2000
Farmers Insurance August 1992 - April 1998
Skills
SaaS, Channel Partners, Change Management, CRM, CMDB, Virtualization, Enterprise Software, Marketing, Selling, Cloud Computing, Software Industry, Channel, IT Service Management, Solution Selling, ITIL, Account Management, Leadership, Management, Sales Operations, Team Leadership, Sales Process, Business Intelligence, Strategic Partnerships, Networking, Sales Management, Professional Services, Business Strategy, Data Center, Pre-sales, Enterprise Solution..., Sales
Education
University of California, San Diego 1986 — 1990
Bachelor of Science
Erasmus University Rotterdam 1989 — 1989
Explore Analytics May 2011 - Present
Service-now.com October 2008 - May 2011
Quest Software January 2002 - June 2008
Brio Software 1999 - 2001
SQRIBE Technologies 1988 - 1999
Skills
Architecture, Configuration Management, User Interface, Continuous Integration, Software Development, SaaS, Business Intelligence, Product Management, Unix, Databases, Agile Methodologies, Agile Project Management, Distributed Systems, Java, Web Applications, Oracle, IT Service Management
Education
The Hebrew University 1986 — 1988
MSC, Computer Science
The Hebrew University 1982 — 1986
BSC, Computer Science
Evergage June 2015 - Present
Cornerstone Cafe & Coffee September 2014 - Present
Black River Paintball October 2001 - Present
Sailthru March 2015 - June 2015
Monetate, Inc January 2012 - March 2015
ChannelAdvisor March 2010 - January 2012
Service-now.com January 2008 - March 2009
BMC Software/Identify Software January 2003 - January 2008
ichat 2000 - 2002
US Army/NC National Guard January 1991 - January 2000
Skills
E-commerce, SaaS, Lead Generation, Salesforce.com, Enterprise Software, Monetate, Entrepreneurship, Account Management, Multi-channel Marketing, Sales, Online Marketing, Web Marketing, Business Development, Marketing, Solution Selling, SEM, SEO, Management, Sales Operations, Strategic Partnerships, Sales Management, Strategy, CRM, Social Media, Online Advertising, Email Marketing, Digital Marketing, Web Analytics, Analytics, Start-ups
Education
Campbell University 1992 — 1995
Political Science/Government
FICO May 2013 - Present
Audatex May 2011 - July 2012
Service-now.com August 2010 - May 2011
Semtek March 2010 - August 2010
Awarepoint November 2007 - April 2009
Websense December 2002 - April 2007
NCR July 1995 - November 2001
Staefa December 1990 - July 1994
Skills
Requirements Analysis, Software Documentation, Agile, HTML, Requirements Gathering, Databases, Documentation, XML, Gap Analysis, Team Leadership, Global team member, Translation Management, Functional..., Software Training, Technical Training, Training Delivery, Testing, Usability Testing, User Interface Design, Executive Level..., Customer Presentations, Presentation Development, Technical Writing, Technical Documentation, Information Architecture, Information Analysis, Full SDLC, Business Analysis, Team Building, Agile Methodologies, Visio, FrameMaker, Training, Project Management, Scrum, SharePoint, Enterprise Software, User Interface, Software Development, Agile Project Management, SaaS, Software Quality..., Content Management, Software Design, Perforce, Cloud Computing, Captivate, Unix, Mobile Applications, Manuals
Education
AT&T/NCR Training 1996 — 1999
Teradata Certified Professional, Database Training - Logical Modeling, Physical Implementation
UCSD 1992 — 1993
Certificate, HVAC Engineering
Northern Arizona University, College of Business Administration 1979 — 1984
BSBA, Finance
Crossfuze Solutions April 2012 - Present
ServiceNow August 2011 - May 2012
Service-now.com August 2008 - August 2011
Omniture 2007 - August 2008
Novell October 2001 - October 2007
Skills
IT Service Management, Java, JavaScript, PHP, SQL, Perl, C#, ITIL, SaaS, Integrations, Implementation Services, Enterprise Architecture, Integration, Cloud Computing, Configuration Management, Virtualization, SDLC, PaaS, XML, SOAP, Eclipse, Python, Agile Methodologies, Scrum, Enterprise Software, Agile Project Management
Education
Utah State University 2006 — 2008
Masters, Business Administration
Brigham Young University 2001 — 2004
Bachelors, Computer Science
ServiceNow, the Enterprise Cloud Company November 2013 - Present
Blue Star Learning November 1999 - Present
Service-now.com October 2011 - November 2013
Currently interviewing prospective employers January 2011 - October 2011
SAIC September 2010 - January 2011
SAIC September 2003 - January 2011
SAIC 2003 - January 2011
SAIC August 2008 - September 2010
SAIC 2003 - September 2008
Masonic Grand Lodge of California 2003 - 2008
Skills
Technical Writing, Technical Training, Technical Communication, Analysis, Requirements Analysis, Business Process..., Business Analysis, Technical Documentation, Content Management, Captivate, Instructor-led Training, Training Delivery, Process Improvement, Document Management, Security, Systems Analysis, SDLC, Microsoft Office, Visio, MS Project, Adobe Acrobat, Project Planning, Requirements Gathering, Access, Team Leadership, Knowledge Management, ITIL, Outlook, PowerPoint, Business Process, Team Building, Problem Solving, Change Management, Process Engineering, Security Clearance, Software Documentation, Microsoft Excel, Training, Training & Development, Compliance, Documentation, Document Automation, Software Training, Risk, Electronic Security, Word, Mentoring, MS Office Suite, Process Development, Project Control
Education
Coleman College 1992 — 1993
Associates of Science, Computer Information Systems
Coleman University
Message Systems May 2011 - July 2012
Service-now.com September 2009 - October 2010
BMC Software April 2007 - April 2009
HP March 2002 - April 2007
Legent 1989 - 1995
Skills
Enterprise Software, E-commerce, SaaS, Salesforce.com, Cloud Computing, Professional Services, Sales Process, Lead Generation, Channel, Demand Generation, Direct Sales, Solution Selling, Strategic Partnerships, Go-to-market Strategy, Management
Education
University of Maryland University College 2000 — 2002
Master of Science, Technology Management
American University 1996 — 2000
BA, Liberal Studies/Business
Guidance Software July 2014 - Present
Coverity March 2013 - July 2014
Cast Software December 2010 - January 2013
Service-now.com January 2010 - June 2010
HP August 2006 - November 2009
CA June 2002 - August 2006
Peregrine Systems Inc. (formerly Remedy) April 2000 - June 2002
Metamor Industry Solutions June 1999 - April 2000
PeopleSoft April 1998 - February 1999
ADP Dealer Services June 1994 - March 1998
Skills
Cloud Computing, SaaS, Enterprise Software, Team Leadership, CRM, Direct Sales, Sales Operations, Product Management, Sales Management, Sales, IT Management, Solution Selling, Project Portfolio..., ERP, Salesforce.com, Pre-sales, Sales Process, Professional Services, Account Management, New Business Development, Lead Generation, Leadership, Consulting, Channel Partners, Sales Enablement, Go-to-market Strategy, Selling, Software Industry, Strategic Partnerships, Business Development
Education
University of Minnesota - Carlson School of Management 1985 — 1990
Bachelor of Science (BS), Marketing
Service-Now.com September 2011 - Present
Jenny Craig February 2011 - October 2011
ICW Group November 2007 - August 2010
Goal Financial October 2006 - October 2007
SensCom July 2006 - February 2007
Compass Learning October 2004 - April 2006
JC Penney May 1993 - May 2004
JCPenney June 1991 - May 1993
Skills
Testing, Quality Assurance, Software Quality..., Test Planning, Regression Testing, Test Cases, Business Analysis, Agile Project Management, ITIL, Test Strategy, Microsoft Office, Agile Methodologies, SDLC, SharePoint, Visio
Education
Remington College 2002 — 2004
AS, Business Information Systems
Coleman College 1989 — 1990
Certificate, Computer Electronics
* January 2014 - Present
Service-now.com 2011 - 2013
IBM February 2007 - September 2012
Cognos, an IBM Company 2007 - September 2011
IBM 2007 - September 2011
CA Inc 2002 - 2007
Unisys Corporation May 1998 - May 2001
GTSI 1993 - 1998
GOVERNMENT TECHNOLOGY SERVICES (GTSI) – Chantilly, VA 1993 - 1998
Falcon Microsystems 1993 - 1998
Skills
SaaS, Complex Sales, Demand Generation, Sales Process, Partner Management, Account Management, Business Intelligence, Channel Partners, Lead Generation, Strategic Partnerships, Business Development, Go-to-market Strategy, New Business Development, Sales, Enterprise Content..., Sales Management, IT Service Management, Business Analytics, Enterprise Architecture, Selling, Systems Management, Enterprise Software, Solution Selling, Storage, Strategy, Managed Services, ITIL, Pre-sales, Competitive Analysis, Social Networking, CRM, Software Industry
Education
Salisbury University 1988 — 1992
Service-now.com June 2007 - Present
Mercury 2005 - 2006
Quest Software 1999 - 2006
Skills
SaaS, CMDB, Enterprise Software, Business Service..., Windows, Troubleshooting, IT Service Management, Cloud Computing
Education
University of Houston 1987 — 1988
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company August 2013 - August 2015
Service-now.com October 2011 - August 2013
Hewlett-Packard March 1999 - October 2011
Education
Ecole Centrale Paris 1996 — 1999
Service-now.com September 2011 - Present
Siemens Enterprise Communications August 2010 - October 2011
Verizon Business March 2002 - August 2010
Skills
Solution Selling, Contract Negotiation, Cloud Computing, SaaS, Enterprise Software, Management, Professional Services, ITIL, Cross-functional Team..., Data Center, IT Management, Managed Services, Leadership, Salesforce.com
Education
Syracuse University - Martin J. Whitman School of Management 2006 — 2009
MBA, Finance, Marketing, Entrepreneurship
Le Moyne College
Bachelor of Science, Marketing/Finance
Jamesville-DeWitt High School
Interpreta September 2014 - Present
ServiceNow - The Enterprise IT Cloud Company January 2014 - September 2014
ServiceNow January 2013 - December 2013
ServiceNow July 2012 - December 2012
Service-now.com October 2011 - December 2012
Illumina April 2011 - October 2011
Illumina December 2009 - April 2011
San Diego State University January 2007 - January 2011
Illumina April 2008 - December 2009
Ernst & Young December 2005 - December 2007
Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Forecasting, Investor Relations, SEC filings, Internal Controls, Auditing, Finance, US GAAP, Revenue Recognition, GAAP, Financial Planning, Analysis
Education
San Diego State University-California State University 2005 — 2007
Masters, Accountancy
University of San Diego 2000 — 2003
Bachelors, Accountancy
ServiceNow January 2013 - Present
ServiceNow March 2007 - Present
ServiceNow 2007 - Present
Service-now.com 1997 - Present
Peregrine Systems April 1995 - June 2006
Peregrine Systems (later acquired by HP) 2002 - 2004
Peregrine Systems (Currently HP) 1994 - 2004
HP Software 2002 - 2003
Skills
SaaS, Enterprise Software, Professional Services, Cloud Computing, Sales, PaaS, Sales Management, Solution Selling, Pre-sales, Go-to-market Strategy, Sales Enablement, Software Industry, Solution Architecture, Strategic Partnerships, Managed Services, Leadership, Business Alliances, Salesforce.com, Partner Management, Consulting, Demand Generation, Presales
Education
Alliant International University-San Diego Scripps Ranch 1987 — 1989
Business
University Las Vegas Nevada 1983 — 1986
major, Finance
ServiceNow July 2011 - Present
Service-now.com July 2009 - October 2011
Starwood Hotels & Resorts Worldwide, Inc. September 2007 - July 2009
The Computer Merchant March 2006 - September 2007
O'Connor & Drew, P.C. 2004 - 2006
Skills
IT Service Management, Change Management, Management, Service Desk, Outsourcing, Leadership, SaaS, ITIL, Service-Now, Professional Services, Cloud Computing, Incident Management, Enterprise Software
Education
Bentley University
Bachelor of Science (B.S.)
ServiceNow October 2011 - Present
Service-now.com February 2011 - October 2011
Progress Energy 2003 - 2011
Skills
IT Service Management, SaaS, ITIL, Cloud Computing, Enterprise Software, Professional Services, Service Management, CMDB, PaaS, Incident Management, Service-Now, IT Strategy, Service Desk, IT Management, IT Operations, Pre-sales, ITIL Certified, Service Delivery, Enterprise Architecture, SDLC
Education
Bowling Green State University
Bachelor of Science (BS), Mathematics
Case Western Reserve University - Weatherhead School of Management
Master of Business Administration (MBA), Entrepreneurial and Small Business Operations
Perspectium 2013 - Present
Service-now.com 2004 - December 2012
Peregrine Systems 1998 - 2004
Triteal 1994 - 1998
First American Credco 1991 - 1994
Skills
PaaS, ITIL, Java Enterprise Edition, Data Center, Cloud Computing, Professional Services, SaaS, Enterprise Architecture, CMDB, JavaScript, Agile Methodologies, Web Services, IT Service Management, Enterprise Software, Scrum, Incident Management, Software Development, Integration, SOA, IT Strategy, Software Project..., Pre-sales
Education
University of California, San Diego 1987 — 1991
Computer Engineering
University of California, San Diego
Service-Now.com February 2012 - Present
SAIC July 2011 - February 2012
BMC Software February 2011 - July 2011
Cambridge Communication Systems, Inc. February 2009 - January 2011
Enterprise Management Solutions November 2000 - February 2009
Skills
ITIL, Cloud Computing, Configuration Management, BMC Remedy, IT Service Management, CMDB, Incident Management, Enterprise Architecture, Service Now, TS Security Clearance, IT Operations, Security Clearance, Knowledge Management, IT Management, Change Management, Business Services, System Administration, SaaS, Enterprise Software, Disaster Recovery, Solution Architecture, Data Center, IT Strategy, SharePoint, System Deployment, PMP, Professional Services, Service Desk, Service-Now, SDLC, Service Management, Unix, Solaris, Virtualization, Requirements Analysis, Pre-sales, Security, Servers, VMware, Network Security
Education
University of South Florida 1992 — 1996
Bachelors, MIS
ServiceNow October 2011 - Present
Service-now.com December 2010 - October 2011
Service-now.com December 2009 - December 2010
Service-now.com November 2007 - December 2009
Education
California State University San Marcos 2004 — 2007
Economics, Economics, Computer Science
Service-now.com September 2010 - Present
CliniComp, Intl. November 2005 - September 2010
Education
The University of South Dakota 1994 — 1996
BS, Buisness Administration
Service-now.com October 2009 - Present
Commission Junction June 2007 - October 2007
Skills
SaaS, Web Services, XML, Java, CSS, HTML, Software Development, Linux, SDLC, Software Engineering, Agile Methodologies, Perl, Scrum, SOAP, ITIL, Software Design, Cloud Computing, Enterprise Software, JavaScript
Education
University of California, Santa Barbara 2004 — 2009
BS, Computer Science
Connectiv, Inc. July 2014 - Present
Service-now.com June 2005 - January 2012
Chedrick Consulting January 2004 - January 2012
Enterprise Partners Venture Capital April 1990 - January 2004
KPMG October 1983 - January 1990
Ernst & Young July 1980 - October 1983
Skills
Financial Reporting, Financial Analysis, Start-ups, Professional Services, SaaS, Sarbanes-Oxley Act, Auditing, Venture Capital, Enterprise Software, Forecasting, Mergers
Education
Penn State University 1976 — 1980
BS, Accounting
BlackRock March 2009 - May 2013
Barclay Global Investors October 2008 - November 2009
Service-now.com February 2008 - July 2008
Calpine Corporation March 1999 - October 2007
Skills
HRIS, PeopleSoft, Employee Benefits, Payroll, Human Resources, Deferred Compensation, Access, ADP Payroll
Education
San Jose State University 1990 — 1993
None, Business Administration
Service-now.com June 2011 - Present
Hospira November 2009 - May 2011
Infosys Technologies Ltd June 2007 - June 2008
Skills
Java, C++
Education
San Diego State University-California State University 2008 — 2011
Master's of Science, Computer Science
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology, Electronics and Communications Engineering
Vikas Jr College
WhiteHat Security January 2013 - Present
WhiteHat Security September 2012 - December 2012
WhiteHat Security September 2011 - September 2012
Information Concepts May 2011 - August 2011
ESET November 2009 - May 2011
Service-now.com October 2008 - October 2009
Skin Care Heaven 2008 - 2008
Skills
Web Application Security, .NET, Linux, C#, Java, Python, Web Services, ASP.NET, Security, JavaScript, Static Code Analysis, PHP, IIS, Web Security, Node.js, Static Analysis, Static Application..., AngularJS, M$ Paint, Application Security, Penetration Testing, Computer Security, TCP/IP
Education
Coleman University 2006 — 2009
BS, Computer Information Systems
Numerify November 2014 - Present
Cloud Sherpas March 2013 - November 2014
Service-now.com July 2011 - March 2013
Target Safety February 2011 - July 2011
Wells Fargo July 2006 - July 2010
Skills
SaaS, Enterprise Software, Solution Selling, Professional Services, Cloud Computing, Account Management, Management, Sales Process, Direct Sales, Integration, Managed Services, Program Management, Sales Operations, IT Service Management, Salesforce.com, ITIL, Lead Generation, Sales, PaaS, Sales Management, Leadership, Strategic Partnerships, Pre-sales
Education
California State University-Long Beach 1992 — 1997
BA, Interpersonal and organzational communications
Service-now.com July 2011 - Present
EMC September 2005 - July 2011
Documentum January 2000 - September 2005
Oracle 1993 - 1995
Skills
Enterprise Software, Professional Services, SaaS, Solution Selling, Cloud Computing, Account Management, Salesforce.com, Enterprise Content..., Go-to-market Strategy, Sales Process, Channel Partners, Management, Business Alliances, Sales Enablement, Strategic Partnerships, CRM
Education
California State University-Chico 1984 — 1989
BA, Business
EDF Renewable Energy September 2013 - Present
Service-now.com March 2011 - August 2012
Quest Software January 2011 - March 2011
BakBone Software March 2007 - January 2011
Ernst & Young November 2004 - March 2007
PwC January 1999 - November 2004
Skills
Sarbanes-Oxley Act, Tax Accounting, US GAAP, SEC filings, GAAP, SEC Filings, Corporate Tax, Tax, International Tax, Financial Reporting
Education
San Diego State University-California State University
MS Tax, Accounting
Service-now.com September 2008 - Present
BMC 2002 - 2005
BMC Software 2002 - 2005
Skills
SaaS
Education
Arizona State University
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2014 - December 2014
ServiceNow - The Enterprise IT Cloud Company January 2012 - July 2014
Service-now.com September 2011 - January 2012
Service-now.com April 2010 - October 2011
Skills
SaaS, Cloud Computing, IT Service Management, ITIL, Enterprise Software, Enterprise Architecture, IT Operations, Software Project..., Professional Services, Business Intelligence, Pre-sales, IT Management, Disaster Recovery, Data Center, Java, JavaScript, jQuery, iOS Development, Management, Linux, Linux System..., ServiceNow, Integration, Software Development, IT Strategy, Agile Methodologies, SQL, SDLC
Education
Colorado Technical University 2010 — 2011
MBA, Executive MBA
Colorado Technical University 2007 — 2009
Bachelor of Science, Information Technology with a concentration in Software Systems Engineering
Colorado Technical University 2006 — 2007
Associates of Science, Information Technology
Service-now.com October 2011 - Present
Skills
Agile Methodologies, Software Quality..., Regression Testing, Test Planning, Quality Assurance, Test Cases, Testing, Scrum, SDLC, SQL
Education
San Diego Miramar College
Associate of Science (A.S.), Computer Science