Service Repair Solutions
Industry: Company
DescriptionFounded: 2001 Parent organization: Claims Services Group Inc Subsidiary: International Automotive Technicians' Network, Inc.
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Service Repair Solutions Employees
Almond Business Group, Inc October 1998 - Present
Service Repair Solutions November 2002 - October 2006
Skills
Management, SaaS, Integration, Hardware, Team Building, Information Technology, Budgets, Start-ups, Software Project..., Strategic Planning, Sales, Team Leadership, Scrum, Quality Assurance, Software Development, Process Improvement, Microsoft SQL Server, Cloud Computing, Business Strategy, Product Management, Web Development, Vendor Management, Entrepreneurship, Operations Management, Program Management, New Business Development, Project Management, Contract Negotiation, Agile Project Management, Agile Methodologies, Laptops, E-commerce, Software Documentation, Leadership, Product Development, IT Operations, Linux, Cross-functional Team..., Project Planning
Education
Brigham Young University - Hawaii 1986 — 1989
Bachelor's degree, Business Information Management, 3.4
vAuto January 2014 - Present
Service Repair Solutions February 2012 - December 2013
G&K Services 2010 - 2011
Kendall College 2009 - 2010
Trilogy 2008 - 2009
ADP 1999 - 2008
THE C. P. HALL COMPANY 1989 - 1995
Skills
Operational Excellence, Strategy, Marketing, Business Strategy, Marketing Strategy, Management, Start-ups, Strategic Partnerships, Entrepreneurship, Business Development, Competitive Analysis, Lead Generation, Product Management, New Business Development, SaaS, E-commerce, Strategic Planning, Management Consulting, CRM, Product Marketing, Sales Management, Mergers, Product Development, Sales, Market Research, Leadership, Contract Negotiation, Cross-functional Team..., Project Management, Business Planning, Sales Process, B2B, Mergers & Acquisitions, Program Management, new car dealership sales, car dealership sales, car dealership..., software for car dealers, car dealership software, car dealership software..., Selling, Consulting, Analysis, Sales Operations, Budgets, Account Management, Training, Social Media Marketing, Salesforce.com, Team Leadership
Education
The University of Chicago - Booth School of Business 1995 — 1997
MBA, Finance & Business Strategy
Northern Illinois University 1983 — 1987
BS, Chemistry
Manco Abbott, Inc. October 2012 - December 2012
Service Repair Solutions June 2010 - January 2011
Skills
Customer Retention, Sales Process, Team Building, Apartments, Leases, Selling, Call Centers, Teamwork, Cold Calling, Market Research
Education
Heald College 2011 — 2013
assiciates degree, Criminal Justice
Identifix, Inc. March 2014 - Present
Service Repair Solutions November 2012 - February 2014
ManpowerGroup February 2008 - July 2012
Central Coast Head and Neck Surgeons March 2002 - December 2007
Skills
Talent Acquisition, HRIS, Deferred Compensation, Talent Management, HR Policies, Benefits Administration, Employee Engagement, Performance Management, Employee Benefits, Employee Relations, Recruiting, Onboarding, Internet Recruiting, Staffing Services, Customer Retention, Applicant Tracking..., Temporary Placement, Screening, Benefits Negotiation, Contract Recruitment, Screening Resumes, Temporary Staffing, Interviews, Job Fairs, Sourcing, Management, College Recruiting, Succession Planning, Leadership, Coaching, Permanent Placement, Executive Search, Hiring Practices, RPO, Building Relationships, Personnel Selection, Staff Development
Education
Central Coast College
Hartnell College
Mobility Initiative July 2013 - Present
Wasatch Real Estate Properties 2004 - Present
Service Repair Solutions January 2012 - June 2013
Summit Ridge / BTS Development May 2004 - December 2011
Summit Ridge October 1999 - April 2004
FMC May 1999 - October 1999
FMC January 1998 - August 1998
Skills
Team Building, Product Management, Strategic Planning, Team Leadership, Competitive Analysis, Financial Analysis, Scrum, Coaching, Real Estate, Real Estate Development, Agile Project Management, Eagle Scout, Golf, Strategy, Contract Negotiation, Project Management, Management, Sales, Leadership, Customer Service, Marketing, Marketing Strategy, New Business Development
Education
Utah State University 1998 — 1999
MBA, Financial Analysis and Decision Making
Idaho State University 1991 — 1997
BA, Finance
AutoPoint, Inc. January 2014 - Present
Service Repair Solutions June 2008 - December 2013
Brigham Young University August 2004 - January 2008
Skills
Servers, Windows Server, Network Administration, Windows 7, System Administration, Troubleshooting, Software Documentation, Leadership, VMware
Education
Brigham Young University 1998 — 2007
Bachelor's Degree, Technology Education, IT, Business, Multimedia
Comptia A+, Net+, Microsoft MCSA (2003)
Certification
Novarad April 2012 - Present
Service Repair Solutions September 2010 - August 2011
Intermountain IT February 2006 - October 2007
Skills
Troubleshooting, Technical Support, Field Service..., DICOM, HL7, PACS, RIS, Quality Assurance, IT Management, Networking, Computer Repair, Leadership, Server Administration, Hardware Installation, Digital X-ray, Customer Service, Technical Documentation, Knowledge-based Systems, CRM, Product Management, Microsoft Office, Hospitality Management, VMware, Hardware, Windows Server, SQL
Education
Provo College-Provo 2004 — 2006
Associate's Degree in Computer Science, Computer Systems Networking and Telecommunications
Mountain View Highschool 1997 — 2000
High School, Business and Computers
se² part of Security Benefit Group May 2015 - Present
SelectHealth (subsidiary of Intermountain Healthcare) January 2013 - May 2015
Service Repair Solutions July 2012 - January 2013
Conservice, LLC January 2010 - July 2012
University of Houston January 2008 - December 2009
Skills
Visual Studio, C#, ASP.NET, Microsoft SQL Server, JavaScript, Java, SQL, XML, Test Driven Development, WCF, T-SQL, WPF, Web Services, Databases, Web Applications, MySQL, PHP, SQL Server, Tortoise SVN, HTML, CSS, Application Development, TDD, NUnit, Team Foundation Server, Powershell, WinForms, Shell Scripting, Expression Blend, DevExpress, TestComplete, Sybase, XSLT, Enterprise Architecture, Eclipse, BizTalk, Oracle, SSRS, SSIS, Business Intelligence, ETL Tools, Healthcare Information..., Health Insurance, Business Intelligence..., Medicaid, Medicare, PL/SQL, AJAX, LINQ, ASP.NET MVC
Education
University of Houston 2008 — 2009
Master of Science, Computer Science
Brigham Young University December 2013 - Present
Brigham Young University January 2013 - December 2013
Brigham Young University January 2012 - January 2013
Brigham Young University August 2010 - August 2012
Service Repair Solutions August 2005 - August 2007
Skills
ArcGIS, Laboratory, Science, Data Analysis, Research, Statistics, Microsoft Office, Higher Education, Teaching, Technical Writing, Automotive Repair, Field Work, Teamwork, Geochemistry, Sedimentology, PowerPoint, GIS, Microsoft Excel, Hydrology, Analysis, Geology, SPSS, Geological Mapping, Microsoft Word, Numerical Analysis, Petroleum Geology, Earth Science, Stratigraphy, Structural Geology, Seismology, Remote Sensing, Automotive, Training, Employee Training, Technical Training, Hydrogeology, Mineralogy, Sampling, Geophysics, Logging, Petra, Geostatistics, Groundwater Modeling, Petrology, Sequence Stratigraphy, MODFLOW, Powder X-ray Diffraction, Mineral Exploration, Petrophysics, Soil
Education
Brigham Young University 2010 — 2012
Master of Science (MS), Geology/Hydrology
Utah Valley University 2007 — 2009
Bachelor of Science (BS), Geology/Earth Science, General
Utah Valley University 2000 — 2002
Associate of Science (A.S.), Automotive Technology
Asurion February 2013 - November 2014
Parameds.com February 2010 - March 2013
Alpine Access June 2011 - August 2011
Service Repair Solutions September 2010 - May 2011
Dexcomm March 2009 - January 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Access, Call Center, Outlook, Process Improvement, PowerPoint, Troubleshooting, Microsoft Word, Healthcare, Public Speaking, Research, Project Management, Strategic Planning, Team Building, Insurance, System Administration, Training, Team Leadership, Leadership, Data Analysis, Call Centers, Software Documentation, Visio, HIPAA
Education
Ashford University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Information Systems
Strayer University 2011 — 2013
Computer Science, IT Security
Savannah State University 1985 — 1987
College of Charleston 1983 — 1985
Summerville High School 1979 — 1982
Red Touch Media™ November 2012 - Present
Extend Health February 2012 - November 2012
Service Repair Solutions January 2011 - February 2012
Mediaport Entertainment Inc February 2008 - January 2011
Skills
ASP.NET MVC, WPF, WCF, C#, Visual Studio, Powershell, Git, Tortoise SVN, JavaScript, Fubu MVC, Spark
Education
Neumont University 2005 — 2013
Bachelor of Science (B.S.), Computer Science
The KEEPS Corporation - ROAMS May 2015 - Present
The KEEPS Corporation - ROAMS December 2013 - April 2015
Service Repair Solutions June 2012 - September 2013
MPi EDGE January 2012 - June 2012
Mobile Productivity, Inc. April 2006 - January 2012
Identifix July 2005 - March 2006
Skills
Automotive, Customer Retention, Dealers, Vehicles, New Business Development, B2B, Account Management, Parts, Automobile, Automotive Aftermarket, Reynolds, Key Account Management, Product Development, Automotive Parts, Start-ups, Sales, Program Management, Process Improvement, Management, Fleet Management, Customer Service, Negotiation, Sales Operations, Forecasting, Tires, Marketing, Strategic Partnerships, Selling, CRM, Operations Management
Education
University of California, Santa Barbara 2000 — 2005
Business Economics
Mastery Connect October 2014 - Present
Radiate Media April 2014 - May 2014
BuyPD December 2012 - March 2014
Service Repair Solutions September 2011 - November 2012
Brigham Young University September 2008 - June 2011
BYU Grounds June 2006 - August 2009
Skills
HTML, CSS3, JavaScript, Linux, Web Servers, Ruby, Ruby on Rails, RubyMine, Git, Agile, Scrum, Team Leadership, Exploratory Testing, Watir, C#, Visual Studio, Public Speaking, Product Management, Classroom Management, Teaching, Agile Methodologies, Test Automation, Web Services, CSS, User Interface, Quality Assurance, Web Development, Testing
Education
Brigham Young University 2006 — 2011
Masters, German
Silicon Valley Bank October 2011 - Present
Unisys July 2011 - September 2011
Service Repair Solutions May 2011 - June 2011
NetWize June 2007 - April 2011
Sun Products Corporation June 2007 - April 2011
Quartzdyne, Inc. September 2009 - March 2011
MAXAM July 2008 - March 2011
Member Business Lending March 2010 - February 2011
Snowbird Ski and Summer Resort June 2008 - February 2011
Carwil Engineering Wear Solutions October 2010 - January 2011
Skills
Disaster Recovery, Data Center, Virtualization, VMware, Servers, Networking, Security, Active Directory, Microsoft Office, Cisco Technologies, DNS, Project Management, Troubleshooting, Linux System..., Network Administration, VMware ESX, Integration, Firewalls, Cloud Computing, Network Security, TCP/IP, SAN, Linux Server..., Citrix, Storage Area Networks, Systems Analysis, Storage, Network Architecture, WAN, Network Design, System Administration, Team Leadership, Server Architecture, Wireless Networking, Windows Server 2008, Windows Server 2003, Microsoft Exchange..., Business Continuity, Puppet
Education
University of Phoenix 2010 — 2013
BS, Business Managment
Certified Carreers Institute 1998 — 1998
MCSE, MCP+I
Software Technology Group September 2013 - January 2014
XanGo June 2012 - July 2013
InsideSales.com January 2012 - June 2012
InsideSales.com January 2012 - May 2012
Service Repair Solutions May 2011 - February 2012
Mobile Productivity, Inc. November 2009 - May 2011
Axispointe August 2006 - November 2009
King's Cabinets August 2005 - August 2006
Provo City Library July 2001 - June 2005
Skills
Microsoft Office, Excel, Word, Writing, Production, Shipping, Customer Relations, Purchasing, Customer Service, Process Improvement, Problem Solving, Quality Assurance, Documentation, Windows, Team Leadership, Account Management, Customer Satisfaction, Product Management, Budgeting, Software Documentation, Budgets, Microsoft Word, Microsoft Excel, Agile Methodologies, Marketing Strategy, Program Management, HTML, Team Building, Salesforce.com, Leadership, Illustrator, Strategic Planning, Management, Photoshop, Project Management, Scrum, Training, SaaS, Public Speaking, Product Development, Start-ups, Online Marketing, Test Automation, Editing, Strategy, Databases, Integration
Education
Brigham Young University 2003 — 2004
English / Technical Writing / Editing
Provo High School 1999 — 2003
Journalism
Vivint April 2014 - Present
Service Repair Solutions February 2011 - April 2014
Skills
C#, ASP.NET, WCF, SQL, ASP.NET MVC, Visual Studio, Software Development, JavaScript, XML, Software Quality..., ASP
Education
Brigham Young University 2008 — 2010
Bachelor of Science (BS), Computer Science
SNL Financial August 2014 - Present
Market Force Information July 2012 - July 2014
Service Repair Solutions September 2004 - June 2012
Microsoft February 2001 - September 2004
Odyssey Technology 2000 - 2001
Intel Corporation 1999 - 2000
Various Companies 1994 - 1999
Skills
Agile, Scrum, Start-ups, SaaS, SOA, PaaS, International Management, Distributed Systems, Software Engineering, Agile Methodologies, Software Development, Agile Project Management, Software Project..., .NET, Web Services, Microsoft SQL Server, C#, Product Management, SDLC, Visual Studio, Team Building, Mentoring, Motivation, SQL, ASP.NET, CRM, Product Development, Strategy, Management, Architecture, Web Applications, TFS, Entrepreneurship, Enterprise Software, Quality Assurance, Web Development, Software Quality..., Leadership, Mobile Applications, Integration, Cloud Computing, REST, XML, Business Intelligence, WCF, T-SQL, Databases, Test Driven Development, Architectures, Information Technology
Education
Colorado State University
MBA
Utah State University
BA, International Studies with a Minor in Japanese
Garage Operator, Inc. June 1985 - Present
Service Repair Solutions January 2011 - July 2014
Auto Care Association September 2001 - July 2014
Nissan/Infiniti Tech News November 2008 - January 2011
Hansville Repair 1975 - 2001
Skills
Start-ups, TFS, Software Quality..., SaaS, Scrum, Product Management, Software Project..., Agile Methodologies, SDLC, SQL, Automotive, Product Development, Software Development, Program Management, Visual Studio, Agile Project Management, Project Management, Requirements Analysis, E-commerce, Process Improvement, Quality Assurance, Integration, Testing, Cross-functional Team...
Education
University of California, Santa Cruz 1969 — 1973
Bachelor's degree, Biology/Biological Sciences, General
Verisys January 2015 - Present
Heavy Objects Inc. September 2007 - Present
O.C. Tanner March 2013 - December 2014
Radiate Media September 2011 - March 2013
Service Repair Solutions January 2012 - September 2012
Matchbin Inc 2008 - September 2011
Beat the Bookstore August 2006 - September 2007
Americom March 2001 - August 2006
Skills
Ruby on Rails, Agile, Mobile Applications, Databases, User Interface, JavaScript, Agile Methodologies, Software Development, Web Development, MySQL, Ruby, PostgreSQL, CSS, jQuery, Linux, Git, SQL, HTML, Web Applications, Apache, SOA
Education
University of Utah - David Eccles School of Business 2004 — 2005
Business (Entrepreneur)
Salt Lake Community College 1999 — 2003
AS, Business
Service Repair Solutions February 2011 - Present
VACATIONROOST, INC October 2007 - January 2011
ORIGIN 3 WEB DESIGN January 2007 - September 2007
Heritage Web Solutions March 2006 - January 2007
Skills
Web Design, Photography, Illustration, Photo Editing, Graphic Design, User Interface Design, Advertising, Graphics, Editing, CSS, Photoshop, Dreamweaver, User Experience, Adobe Creative Suite, HTML, Social Media Marketing, Illustrator, Logo Design, E-commerce, Social Media, Layout, Creative Direction, Online Marketing, Blogging, Copywriting, Brochures, User Interface, Adobe Acrobat, Typography, Microsoft Office, Mac, Brand Development, Online Advertising
Education
Ithaca College 2001 — 2005
BMO, Music, French
Arlington High School 1997 — 2001
Perficient June 2012 - Present
Cosmopolitan Resort & Casino October 2009 - June 2012
MGM MIRAGE January 2009 - October 2009
Service Repair Solutions August 2008 - November 2008
Wynn Las Vegas April 2007 - August 2008
IGT April 2004 - March 2007
Consulting Services January 2000 - April 2004
Skills
SQL, Database Administration, SQL Server, SQL Server 2000-2008, Database Design, Database Management, Database Development, Database Analysis, Database Security, Application Development, Application Architecture, Application Design, Interface Architecture, Database Admin, Data Warehousing, Data Warehouse..., Integration, ETL, ETL Tools, Datastage, SSIS, SSRS, Microsoft SQL Server, Software Development, Databases, Software Design, Data Analysis, Business Intelligence, T-SQL, Interfaces, Servers, Disaster Recovery, Visio, SharePoint, Software Documentation, Web Applications, Data Architecture, Data Migration, Technical Support, SDLC, Data Modeling, Testing, Requirements Gathering, OLAP, Enterprise Architecture, Performance Tuning, Architecture, Oracle, Stored Procedures, Operating Systems
Education
University of Phoenix 2005 — 2011
BSIT, Computer Science
Zagg, Inc. September 2012 - Present
Tech Media Network July 2012 - August 2012
Overstock.com September 2010 - February 2012
Xennsoft July 2010 - October 2010
Service Repair Solutions January 2010 - April 2010
UFirst Alliance July 2009 - September 2009
United First Financial April 2009 - July 2009
Wasatch Computer Technology April 2002 - April 2007
Skills
HTML5, HTML, CSS, CSS3, XML, Web Development, Responsive Web Design, User Interface Design, jQuery, JavaScript, MySQL, PHP, Photoshop, Illustrator, XHTML, Microsoft SQL Server, Node.js, CodeIgniter, Semantic HTML, C#, MVC Architecture, Bootstrap, Magento, Web Design, User Interface, Front-end, WordPress
Education
Neumont University 2007 — 2008
Computer Science
Western Governors University 2005 — 2006
Ghostery, Inc. May 2014 - Present
inContact September 2013 - May 2014
Identifix, Inc. November 2010 - September 2013
Service Repair Solutions November 2010 - September 2012
TechLogic May 2008 - July 2010
RMT INTERNATIONAL September 2008 - December 2008
STONE SECURITY January 2006 - May 2008
Skills
JavaScript, Java, C#, .NET, SQL, Software Development, HTML, CSS, Linux, MySQL, Github, Jenkins, Visual Studio, Tortoise SVN, Scrum, XML, Powershell, Microsoft SQL Server, Web Development, SaaS, Databases, Active Directory, Windows Server, Business Intelligence, Microsoft Technologies, Agile Methodologies, Operating Systems, FinalBuilder, Python, Node.js, PHP, Amazon Web Services..., Hadoop
Education
University of Phoenix 2013 — 2015
Bachelor’s Degree, Bachelor of Science in Information Technology with Advanced Software Developer Certificate
South Summit High School 1994 — 1997
goPRit April 2015 - Present
IBOSS Network Security May 2012 - January 2015
Verizon Wireless September 2011 - April 2012
CCP Industries February 2008 - September 2011
Service Repair Solutions July 2007 - February 2008
Primerica August 2003 - July 2007
Mack Lyon Middle School January 2000 - August 2003
Skills
Word, Microsoft Office, Public Speaking, Trade Show..., Inside Sales, Thinking Outside The Box, Conference Speaking, Speaking Engagements, Microsoft Word, Cold Calling, Account Management, Salesforce.com, Team Building, Team Leadership, Manufacturing, Sales Management, Leadership Development, New Business Development, Solution Selling, Business Intelligence, Sales Operations, Security, Customer Service, Direct Sales, Sales Process, Sales, Sales Presentations, Leadership, Training, Selling, Networking, Customer Satisfaction
Education
The University of Akron 1994 — 2000
Music, Education
Lake High School 1990 — 1994
Honors Degree
Ellucian August 2014 - Present
Katie Bradshaw DESIGN (Two Tier Design) 2009 - Present
Denali Visions 3000 Corporation May 2014 - May 2015
Stampin' Up! November 2013 - March 2014
Denali Princess Wilderness Lodge June 2013 - September 2013
Service Repair Solutions 2013 - 2013
Fitness Forum September 2010 - May 2012
Brownstein & McCabe Associates 2011 - 2012
Completely Organized, Inc. 2011 - 2012
Westside Resident's Coalition 2011 - 2012
Skills
User Experience Design, Creative Problem Solving, Graphic Design, Logo Design, Web Design, Social Media, Drawing, Adobe Creative Suite, Advertising, Facebook, Marketing Communications, Strategic Planning, Marketing, Product Design, Creative Direction, Advocacy, Graphics, Visual Communication, Creative Solutions, Rhetoric, Illustrator
Education
Syracuse University 2010 — 2012
Communications Design
Mohawk Valley Community College 2008 — 2010
Associates Degree, Graphic Design
Howard G. Sackett Technical Center 2007 — 2008
Visual Communications
Lowville Academy & Central School 2004 — 2008
Regents Diploma
The Art Institute of Boston 2007 — 2007
Pre-College Residency Program, Photography / Graphic Design
Resource Edge March 2015 - Present
TAPFIN-ManpowerGroup Solutions March 2014 - March 2015
TELUS April 2013 - November 2013
Service Repair Solutions October 2006 - September 2012
HMSHost July 2000 - April 2006
Marshall Retail Group 2006 - 2006
United States Air Force December 1992 - March 2001
Skills
Talent Management, New Business Development, Human Resources, Recruiting, Personnel Management, Team Leadership, Talent Acquisition, Deferred Compensation, Cold Calling, Team Management, Onboarding, Training, Benefits Administration, Customer Retention, Account Management, Employee Engagement, Team Building, Employee Training, CRM, Management, Technical Recruiting, Strategic Planning, ADP Payroll, Negotiation, Automotive, Applicant Tracking..., Coaching, Interviews, Employee Relations, Sales Process, HR Policies, Customer Service, HRIS, Performance Management, Leadership, Employment Law..., Sales, Internet Recruiting, Operations Management, Employee Benefits, College Recruiting, Screening Resumes, Software Documentation, Labor Relations, Customer Satisfaction, Microsoft Office, Sales Management, Sourcing, Process Improvement, New Hire Orientations
Education
University of Nevada-Las Vegas 2015 — 2018
Bachelor’s Degree
Holiday Systems International June 2013 - Present
Kortek Solutions February 2012 - January 2013
Touro University Nevada December 2010 - February 2011
Service Repair Solutions July 2007 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Network Administration, Windows 7, HTML
Education
University of Nevada-Las Vegas 2001 — 2004
Bachelor of Arts (B.A.), Anthropology
Brandeis University 1999 — 2001
College of Southern Nevada 1996 — 1999
Associate's Degree, Physical Sciences
Service Repair Solutions June 2004 - Present
AMX International March 2003 - June 2004
Thin Blue Edge, Sandy Utah October 2001 - April 2003
UnitedHealthcare August 1999 - August 2000
Chase Paymentech August 1996 - August 1999
Skills
Windows Server 2008, Oracle, SQL, SQL Server, Windows Server 2003, MySQL, XP, Windows 7, Red Hat Linux, HTTP, DNS administration, Iptables, OpenVPN, Visio, Terminal Services, XenServer, Marimba, Nagios, Dell PowerEdge Servers, RAID, Network Administration, Firewalls
Education
ITT Technical Institute-Murray 1993 — 1994
Associate of Applied Science, Electronic Engineering Technology, Electrical and Electronics Engineering, 3.5
Ronald M. Shanas & Associates May 2014 - Present
Service Repair Solutions 2009 - 2014
Identifix, Inc. 2009 - 2014
The Goodyear Tire & Rubber Company 2010 - 2012
Tire Centers, LLC 2007 - 2009
Instructional Development Consultancy, LLC 2005 - 2007
Skills
B2B, Sales Operations, Sales Management, Sales Process, Contract Negotiation, Account Management, Key Account Management, Customer Retention, SaaS, Competitive Analysis, End User Training, Sales Training, Process Improvement, Customer Satisfaction, Management, Operations Management, Team Building, Strategic Planning, New Business Development, Enterprise Software, Enterprise Solution...
Education
Southern Illinois University, Carbondale
Primary Residential Mortgage July 2011 - Present
Service Repair Solutions October 2010 - June 2011
Kemesa LLC May 2010 - October 2010
uGenius Technology October 2008 - June 2010
Tek Systems January 2008 - October 2008
GE Healthcare January 2008 - October 2008
Intermountain Healthcare January 2008 - October 2008
Staywell Interactive September 2007 - December 2007
Consult Net December 2006 - December 2007
DataMark Inc. August 2007 - September 2007
Skills
SQL Server, C#, ASP.NET, XML, WCF, Build Strong Teams, Software Project..., Software Development, Software Design, Software Architectural..., Enterprise Software, Windows Server, IIS, HTTP, CSS, .NET, Java, Microsoft SQL Server, T-SQL, Web Services, SDLC, Software Engineering, Web Applications, Agile Methodologies, Scrum, SOAP, ASP, Programming, SaaS, Visual Studio, SQL, TFS, OOP, HTML, SOA, Business Analysis, Architecture, System Architecture, ASP.NET MVC, Agile Project Management, Subversion, LINQ, PHP, Architectures, E-commerce, JavaScript, Program Management, Quality Assurance, REST
Education
Sheffield Hallam University (England, UK) 1990 — 1994
BEng 1st Class with Honors, Electronic Systems and Control Engineering
Montsaye School 1981 — 1989
High School
Imagine Learning April 2015 - Present
Service Repair Solutions November 2011 - April 2015
Service Repair Solutions September 2010 - November 2011
Symantec October 2004 - September 2011
AccessData 2010 - 2010
Dentrix Dental Systems Inc. (Henry Schein) July 2001 - October 2004
iLumin January 2000 - July 2001
Allen Communication July 1995 - January 2000
Metalithic Systems Inc. November 1994 - July 1995
WordPerfect/Novell June 1993 - November 1994
Skills
C#, .NET, WCF, Web Services, WebApi, MongoDB, WPF, C++, Java, JavaScript, Android Development, MVC Architecture, MVVM, XML, SQL, Software Development, Visual Studio, Scrum, Agile Methodologies, Continuous Integration, Software Engineering, Microsoft SQL Server, TFS, Testing, Silverlight, NetBeans, JBuilder, ClearCase
Education
Brigham Young University 1988 — 1994
BS, Computer Science
Service Repair Solutions February 2012 - Present
Pinnacle Security June 2007 - February 2012
Pinnacle Security June 2007 - January 2012
Pinnacle Security May 2006 - June 2007
Softwise January 2006 - May 2007
Promoter Online May 2006 - April 2007
Promoter Online August 2005 - May 2006
Modus Link July 2001 - August 2005
TechServ Inc January 1997 - January 2001
TechServ 1997 - 2001
Skills
SSIS, Integration, ETL, Business Intelligence, Data Warehousing, Analysis Services, Database Administration, Data Integration, Database Design, Databases, Microsoft SQL Server, SQL, Troubleshooting, Analysis, Problem Solving, SSAS, Database Development, Microsoft Excel, SSRS, Microsoft Office, Excel, OLAP, Kimball Methodology, Data Cubes, Dimensional Modeling, Star Schema, Data Cleaning, PowerPivot, PowerView
Education
Provo College-Provo 2005 — 2007
Associate's degree, Computer Programming/Programmer, General
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
ServiceNow - The Enterprise IT Cloud Company May 2014 - Present
Service Repair Solutions March 2006 - May 2012
Pony Lumber September 2005 - March 2006
Muckleshoot Tribal Headquarters June 2005 - August 2005
TeleTech July 1992 - October 2002
Ram Centrifugal Products, Inc. July 1976 - March 1990
Skills
Payroll, Accounting, Microsoft Excel, Accounts Receivable, Microsoft Office, Oracle, Accounts Payable, MAS500, Mas90, General Office Skills, ADP ezLaborManager, Concur, Internal Controls, System Administration, Invoicing, Management, Managerial Finance, Training, Accruals, Purchasing, Team Building, Mas 90, Microsoft Word, Time Management, Fixed Assets, Inventory Management, Customer Satisfaction, Strategic Planning, Customer Service, Automotive, GAAP, SAP, General Ledger, Consolidation, Account Management, Journal Entries, ADP Payroll, Cost Accounting, Auditing, Human Resources
Education
Grossmont College 1990 — 1992
Calculus, Physics, Spanish, Accounting Principles, Business Math, Statistics.
Lakes High School, Tacoma, WA 1969 — 1973
Service Repair Solutions October 2007 - Present
Harland Clarke 2005 - 2007
Liberty Check Printers 1994 - 2005
Liberty Check Printers December 1991 - 1994
Skills
VB.NET, Crystal Reports, Visual Studio, SSRS, Microsoft SQL Server, .NET, ASP.NET, T-SQL, ASP, Testing, SQL
Education
University of St. Thomas 1988 — 1991
BA, Quantitive Method/Computer Science
Century College 1984 — 1987
AAS, Data Processing
AutoPoint July 2013 - Present
Service Repair Solutions November 2010 - July 2013
American Residential Services May 2009 - November 2010
Ernst & Young, LLP July 2005 - May 2009
Brigham Young University January 2004 - May 2005
Skills
Accounting process..., Budgeting and..., Valuation, Financial Reporting, Budgeting, Bookkeeping, Audit, Strategic Planning, Data Analysis, Research, Accounting, Auditing, External Audit, SOX, Internal Controls, Cash Flow, Financial Analysis, SEC reporting, Cost Accounting, Financial Accounting, Revenue Recognition, FASB, US GAAP, Internal Audit, Due Diligence, Variance Analysis, GAAP, Mergers, Business Planning, Compliance, Financial Modeling, Forecasting, Financial Management, General Ledger, Financial Planning, Analysis, Corporate Finance, Excel, Process Improvement, Management Consulting, Fixed Assets, Consolidation, Cash Flow Forecasting, Journal Entries, P&L, Accounting Policy, Technical Accounting, SEC filings, Payroll, Management
Education
BYU 1998 — 2005
MAcc, Accounting, Business, IT
OrangeSoda August 2014 - Present
Precyse December 2012 - Present
Service Repair Solutions March 2012 - December 2012
Service Repair Solutions February 2011 - March 2012
Service Repair Solutions January 2010 - February 2011
Ampian Staffing @ Xennsoft November 2009 - January 2010
LifeVantage Corporation February 2009 - August 2009
Zrii, LLC October 2008 - February 2009
Q90 Corporation December 2005 - October 2008
AppLabs August 2003 - December 2005
Skills
Agile, Scrum, SDLC, Cross-functional Team..., Adaptability, Process Development, Team Leadership, Curiosity, SQL, Mobile Technology, Software Quality..., Software Lifecycle..., Team Management, Agile Methodologies, Testing, Quality Assurance, Process Simulation, Software Development, Test Planning, Microsoft SQL Server, TFS, .NET, Requirements Analysis, XML, Agile Project Management, Test Automation, Software Project..., C#, Management, Windows, Databases, User Acceptance Testing, Test Management, Software Engineering, Web Applications, Visio, Product Management, Software Documentation, Web Services, Mobile Applications, SaaS, Software Design, Integration, Enterprise Software, Visual Studio, Linux, JIRA, SharePoint, IIS, MySQL
Education
Brigham Young University 1995 — 2002
B.A, Communications; Public Relations
Identifix, Inc. June 2015 - Present
Identifix, Inc. June 2014 - June 2015
Service Repair Solutions November 2009 - June 2014
American Asphalt & Grading September 2006 - May 2009
New Horizons Computer Learning Center October 2005 - June 2006
Sundance Liquor 1993 - 2001
Skills
Active Directory, ITIL, Windows Server, Microsoft Technologies, Troubleshooting, SQL, Business Analysis, Project Management, Visio, SSRS, DHCP, Crystal Reports, T-SQL, VPN
Education
Fort Lewis College 2001 — 2004
Bachelor's
Colorado Mountain College 1998 — 2001
Associates
Finicity June 2014 - Present
YouWho.com September 2013 - May 2014
Service Repair Solutions May 2012 - August 2013
Servce Repair Solutions September 2011 - May 2012
Service Repair Solutions October 2008 - August 2011
Service Repair Solutions March 2003 - September 2008
WhizBang! Labs 2000 - 2002
Novell 1992 - 2000
WordPerfect Corporation 1989 - 1992
WordPerfect Corporation 1987 - 1989
Skills
Java, Agile Methodologies, Software Development, Scrum, Software Quality..., MySQL, XML, SaaS, Agile Project Management, Product Management, Microsoft SQL Server, CSS, Software Engineering, SQL, HTML, SOA, Software Design, Visual Studio, Web Applications, UML, Web Development, Software Project..., Databases, Web Services, SOAP, TFS, Object Oriented Design, REST
Education
Utah Valley State College 1997 — 2000
BS, Computer Science
Brigham Young University 1987 — 1988
Brigham Young University 1983 — 1984
ALLDATA September 2015 - Present
HIMEX June 2015 - September 2015
Identifix, Inc. February 2013 - April 2015
Service Repair Solutions April 2005 - April 2015
SRS Insight April 2011 - February 2013
Identifix, Inc. April 2008 - April 2011
Identifix, Inc. April 2005 - April 2008
Automated Vehicle Analysis 1995 - 2000
Skills
Product Development, Strategic Planning, Management, Start-ups, Income Statement, Analysis, Project Planning, Positioning, Sales Process, Strategic Partnerships, Product Management, Competitive Analysis, Business Planning, B2B, Automotive, Account Management, Sales, Automotive Aftermarket, Business Strategy, Strategy, New Business Development, Key Account Management, Process Improvement, Vehicles, Parts, Analytics, Automobile, Forecasting, P&L Management, Negotiation, Customer Satisfaction, Marketing Strategy, Market Analysis, Team Building, Leadership, Business Development, Sales Operations, Sales Management, Cross-functional Team..., Customer Retention, Dealers, Profit, Team Leadership
Education
Northwestern University - Kellogg School of Management 2010 — 2011
MBA
Dartmouth College 1988 — 1992
BA, Economics
St. Jude Medical February 2013 - Present
Service Repair Solutions June 2012 - January 2013
Connexions Loyalty Travel Solutions - Division of Affinion Group March 2012 - June 2012
Connexions Loyalty Travel Solutions - Division of Affinion Group 2008 - April 2012
Carlson Leisure Group January 2008 - February 2008
Data Core Engineering, Inc. April 2003 - 2008
Dunham Associates, Inc. October 1999 - November 2002
Orr Schelen Mayeron & Associates, Inc. October 1997 - November 1999
Orr Schelen Mayeron & Associates, Inc. October 1995 - October 1997
Skills
Active Directory, Server Architecture, VMware, Backup Exec, Watchguard, Symantec Antivirus, IIS, Citrix, Disaster Recovery, Windows Server 2008, Citrix Metaframe, Windows, Windows Server, SQL Server, Windows Server 2003, Servers, Hardware, XP, Troubleshooting, Virtualization, TCP/IP, FTP, DNS, System Administration, DHCP, Cisco, Email Hosting, OWA, ActiveSync, Mail Server, File Servers, DFS, WSUS, Group Policy, NTFS, Load Balancing, SSL, PIX, Requirements Analysis, Terminal Server, Web Servers, VMware ESX, Switches, WebSphere Application..., Linux System..., System Architecture, Hyper-V, Cisco Technologies, Microsoft SQL Server, Windows XP
Education
Ridgewater College 1995 — 1995
Certificate
North Dakota State College of Science 1989 — 1991
AAS
Huron High School 1985 — 1989
Diploma
Target July 2015 - Present
Best Buy March 2014 - July 2015
Best Buy September 2013 - March 2014
Best Buy April 2013 - September 2013
DevJam October 2012 - April 2013
Best Buy February 2012 - November 2012
Internet Broadcasting October 2011 - February 2012
Siemens August 2010 - October 2011
McKesson Health IT September 2008 - August 2010
Service Repair Solutions June 2008 - September 2008
Skills
Spring, JUnit, Java, Hibernate, JPA, JDO, Guice, Software Engineering, Agile, Extreme Programming, Pair Programming, JMock, EasyMock, HttpUnit, HtmlUnit, XML, HTML, CSS, JavaScript, AJAX, MySQL, Oracle, Websphere, JBoss, Jetty, ActiveMQ, Ehcache, Terracotta, Ruby on Rails, Ruby, Groovy, Riak, Cassandra, JBoss Application Server, Agile Methodologies, Test Driven Development, Maven
Education
Augustana University (SD) 2002 — 2006
BA, Computer Science / Mathematics
LDS church June 2013 - Present
NetSteps November 2012 - June 2013
Service Repair Solutions May 2011 - November 2012
United First Financial July 2010 - May 2011
Aculis September 2006 - July 2010
Scientech 2004 - 2006
DocuTech November 2003 - May 2004
Idaho National Laboratory May 2003 - October 2003
NACT June 1998 - July 2000
Skills
Agile Methodologies, Testing, Scrum, Test Automation, Quality Assurance, Software Development, SDLC, Automation, Software Documentation, Software Quality..., MySQL, Regression Testing, Web Development, Test Planning, Test Cases, Performance Testing, C#, Manual Testing, Integration, Unit Testing, Visual Studio, Web Services, TFS
Education
Brigham Young University 1993 — 1998
BS, Electronic Engineering Technology
Colorado Technical University Online 2005 — 2006
Software Engineering
Identifix, Inc. September 2012 - Present
Service Repair Solutions June 2012 - Present
Vertical Reach January 2011 - Present
Service Repair Solutions 2012 - 2012
TNS Media Intelligence June 1982 - September 2008
Exide Electronics January 1982 - May 1984
National Systems Analysts February 1980 - January 1982
Skills
Managing Large Projects, IT Financial Management, Operations Management, Software Development, Information Management, Union Negotiations, Contract Negotiation, Entering New Markets, Business Process..., Re-e, Global Sourcing, Strategic Planning, IT Strategy, Cross-functional Team..., Project Management, Product Diversification, Analytics, Management, Leadership, Team Management, Competitive Analysis, Program Management, Business Analysis, Agile Project Management, Negotiation, Team Leadership, Strategy, Software Engineering, Business Intelligence, Advertising, Project Planning, Databases, SQL, Budgets, Market Research, Business Process, Product Management, CRM, SaaS, Enterprise Software, Executive Management
Education
Saint Joseph's University 1974 — 1978
Theology, Economics, Physics, Psychology
United States Military Academy at West Point 1973 — 1974
Rio Tinto July 2015 - Present
Rio Tinto May 2015 - July 2015
Rio Tinto January 2014 - May 2015
Software Technology Group December 2012 - January 2014
Service Repair Solutions April 2010 - November 2012
Black Eye Development December 1995 - February 2012
APX Alarm Security Solutions Inc. September 2008 - April 2010
Zyto Corp. November 2006 - July 2008
Skills
Agile Methodologies, C#, .NET, Microsoft SQL Server, XML, Software Development, Web Services, Scrum, ASP.NET, TFS, ASP.NET MVC, Agile Project Management, Web Applications, T-SQL, Visual Studio, WPF, LINQ, AJAX, Silverlight, IIS, Software Engineering, Software Design, Entity Framework, Customer Engagement, MVC, WinForms, REST, SSRS, Web Development, ADO.NET, Design Patterns, SOAP, ASP, Database Design, CSS, JSON, Object Oriented Design, OOP, Databases, SOA, ASP.NET AJAX, Visual Basic, Android, Eclipse, HTML 5, SSIS, HTML, PHP, Continuous Integration, Mobile Applications
Education
Blackhawk High School
Geneva College
University of Pittsburgh
AutoPoint January 2014 - Present
MPi September 2012 - January 2014
Service Repair Solutions February 2012 - September 2012
Service Repair Solutions May 2011 - May 2012
DealerTrack February 1995 - May 2011
Westar Financial May 1993 - 1995
Skills
Problem Solving, Market Research, Requirements Gathering, Customer Relations, Documentation, Requirements Analysis, Product Management, Team Leadership, Process Improvement, Agile, Product Development, Team Building, Strategic Planning, Software Documentation, Agile Methodologies, Customer Service, Management, Strategy, Vendor Management, CRM, Cross-functional Team..., Automotive, Customer Retention, Competitive Analysis, Customer Satisfaction, User Experience, SaaS, Product Marketing, Start-ups, E-commerce, Sales Process, Salesforce.com, Business Development, B2B, Sales Operations, Strategic Partnerships, Enterprise Software, Business Intelligence, Business Analysis, Account Management, Leadership, Team Management, Lead Generation, Business Planning, Program Management, Cloud Computing, New Business Development, Business Strategy, Selling, Analytics
Education
University of Delaware 1980 — 1985
BSBA, Marketing
Service Repair Solutions November 2010 - Present
Interbank FX 2010 - 2010
SirsiDynix April 1992 - August 2009
SirsiDynix 1992 - 2009
SirsiDynix 1992 - 2009
Dynix 1992 - 2009
Skills
Microsoft SQL Server, Scrum, SQL, Agile Methodologies, Databases, Database Administration, Business Intelligence, SSIS, SSRS, XML, Relational Data Modeling, Relational Databases, T-SQL
Education
Brigham Young University 1982 — 1987
BS, Computer Science
New Mexico State University 1981 — 1983
Ag, Ag Computer Science
Ancestry.com January 2015 - Present
SolutionStream May 2012 - December 2014
Service Repair Solutions July 2008 - April 2012
Utah County Substance Abuse June 2007 - June 2008
Accountix, Inc. July 2005 - June 2007
General Dynamics Decision Systems January 2001 - November 2003
Microsoft May 2000 - August 2000
Brigham Young University September 1999 - April 2000
Intel Corporation May 1999 - August 1999
Skills
C#, Visual Studio, .NET, Software Development, Web Services, ASP.NET, XML, WCF, Scrum, TFS, Agile Methodologies, LINQ, Programming, Microsoft SQL Server, T-SQL, Android, ASP.NET MVC, SQL Server, Java, WinForms, Entity Framework, JavaScript, NUnit, Git
Education
Brigham Young University
Bachelor of Science (BS), Computer Science
University of Phoenix-Utah Campus
Master of Science in Counseling (MSC), Mental Health Counseling/Counselor
Shoutz October 2013 - Present
Datacore Marketing September 2012 - October 2013
Service Repair Solutions August 2010 - August 2012
Skills
Microsoft SQL Server, SQL, Software Development, C#, .NET, ASP.NET, Visual Studio, HTML 5, LINQ, CSS, ASP.NET MVC
Education
Missouri State University 1995 — 1997
B.S., Computer Science
Service Repair Solutions July 2012 - Present
Wavetronix April 2001 - June 2012
Skills
Firmware, Embedded Systems, Debugging, Embedded Software, Microcontrollers, C, C++, C#, Software Development, Software Engineering, Agile Methodologies, Java, Testing, .NET, ASP.NET MVC
Education
Utah State University 2004 — 2006
Master of Science (MS), Computer Science
BYU 1998 — 2001
BS, Computer Science
Digital Gateway December 2012 - Present
Service Repair Solutions December 2011 - November 2012
Service Repair Solutions October 2010 - December 2011
Service Repair Solutions May 2008 - October 2010
Skills
C#, Software Development, Agile Methodologies, XML, Web Services, SQL, TFS, Visual Studio, Scrum, Powershell, Test Driven Development, Automated Software..., NAnt, SQL Server Management..., German, Software Testing Life..., Technical Support, Windows, Linux, Unit Testing, Microsoft SQL Server, .NET, Test Automation, Software Quality..., JavaScript, Software Engineering, LINQ, Quality Assurance
Education
Brigham Young University 2002 — 2008
BS, Information Technology
AutoPoint, a Solera company December 2011 - Present
Service Repair Solutions September 2011 - December 2011
DealerTrack January 2011 - September 2011
DealerTrack Inc January 2010 - January 2011
DealerTrack Inc March 2008 - January 2010
DealerTrack Inc March 2005 - January 2010
Mark Miller Toyota June 2000 - February 2005
Mark Miller Toyota July 1996 - February 2005
Mark Miller Toyota July 1993 - July 1996
Skills
Automotive, Process Improvement, Product Management, Competitive Analysis, Team Building, Strategic Planning, New Business Development, Team Leadership, Business Strategy, Product Development, Program Management, Start-ups, Project Management, CRM, Business Analysis, Operations Management, Training, Project Planning, Cloud Computing, Testing, Vendor Management, Business Planning, Customer Satisfaction, Business Development, Strategy, Management, SaaS, Cross-functional Team..., Negotiation, Purchasing, Sales Process, Sales Operations, Customer Retention, Networking, Sales, Account Management, Product Marketing, B2B
Education
ITT Technical Institute-Murray 2004 — 2005
Bachelor of Science (BS), Information Technology
Property Solutions International Inc. October 2014 - Present
AutoPoint, a Solera company February 2014 - October 2014
Mobile Productivity Inc. August 2013 - February 2014
Service Repair Solutions November 2011 - August 2013
Hoffman and Company May 2011 - September 2011
Ancestry.com May 2010 - December 2010
Shift4 October 2008 - May 2010
Skills
Call Center, Customer Service, QuickBooks, Microsoft Office, Troubleshooting, Microsoft Excel, Operations Management, Order Fulfillment, Customer Returns, Software Installation, Outlook, Shipping, Case Managment, Call Centers, Technical Support, Customer Satisfaction, Case Management, Accounting, Leadership, Management, Process Improvement, Team Building, Training, Windows 7
Education
Utah Valley University 2010 — 2013
BS in Business Management, International Business
Dixie State College 2007 — 2010
Associates Degree, Business
Snow Canyon High School 2002 — 2003
High School Diploma, General
Alert Logic August 2013 - Present
Service Repair Solutions August 2013 - Present
Paycom September 2011 - Present
Peak 10 October 2010 - Present
NEWAsurion July 2007 - Present
Welsh, Carson, Anderson & Stowe September 2004 - Present
National Dentex Corp August 2010 - January 2014
Solstas Lab Partners December 2009 - January 2014
K2M August 2010 - January 2012
Savvis June 2009 - July 2011
Education
Wharton School, University of Pennsylvania 1999 — 2002
Bachelor of Science, Economics
Carnegie Mellon University 1998 — 1999
Bachelor of Science, Economics
iTeam Network LLC September 2015 - Present
CG Technology September 2012 - August 2015
Resources Global Professionals August 2012 - September 2012
Consultant June 2012 - August 2012
Service Repair Solutions 2011 - 2012
Boyd Gaming Corporation March 2006 - May 2011
Skills
Financial Reporting, Consolidation, debt compliance, 401K administration, Cash Management, Financial Analysis, Budget Process, 401k, Accounting, Loan Compliance, Financial Statements, Auditing, Journal Entries, SEC filings, Statutory Accounting, Business Planning, Financial Modeling, Revenue Recognition, GAAP, Fixed Assets, Financial Accounting, Strategic Financial..., Budgets, Internal Controls, Sarbanes-Oxley Act, Sarbanes-Oxley, Tax, Cash Flow, Account Reconciliation, Cost Accounting, Cash Flow Forecasting, Financial Audits, Executive Management, Finance, Due Diligence, Accounts Receivable, Hyperion Enterprise, Managerial Finance, US GAAP, Process Improvement, General Ledger, Variance Analysis, Internal Audit, Forecasting, Mergers & Acquisitions
Education
UNLV 1991 — 1993
Bachelor's degree, Accounting
Texas A&M University 1977 — 1980
Bachelor of Science (BS), Geology/Earth Science, General
MPi EDGE October 2010 - Present
Service Repair Solutions October 2010 - Present
Skills
ASE Certified, Automotive, Automotive Aftermarket, Customer Satisfaction, Parts, Warranty, Process Improvement, Sales, Strategic Planning, Coaching, Customer Service, Continuous Improvement, Automobile, Customer Retention, Profit, Sales Process
Education
The University of Texas at Arlington
B.A. Interdisciplinary Studies – Financial Management