ServiceLink Company
Address: 8, Bluewater Estate, Bell Cl, Plymouth PL7 4JH Hours: Closed ⋅ Opens 9AM Thursday9am–5:30pmFriday9am–5:30pmSaturdayClosedSundayClosedMonday9am–5:30pmTuesday9am–5:30pmWednesday9am–5:30pmSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: 0800 121 6585: : Category: Website: Place name: : : : : Website: http://mowerfix.net/ Category: Information Services Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a questionBe the first to ask a question Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Service Link Posting publicly on the Web Write a review Reviews Be the first to review
ServiceLink List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceLink. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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ServiceLink Employees
Hightide Settlement Services, LLC Escrow ManagerUnisourceSeptember 2014 - January 2015
Everest Escrow Inc. November 2012 - April 2014
ServiceLink August 2010 - November 2012
Skills
Escrow, REO, REO, Short Sales,..., Closings, Foreclosures, Refinance, Short Sales, HUD, Notary Public, Real Estate Transactions, FHA, Investors, Investment Properties, Title Insurance, VA loans, Reverse Mortgages, VA Loans, First Time Home Buyers
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Psychology
Lockton Affinity July 2015 - Present
Lockton Affinity September 2013 - July 2015
ServiceLink April 2013 - September 2013
Emmet's Kitchen and Tap August 2011 - December 2011
Skills
Problem Solving, Strategic Planning, Customer Service, Coordination, Community Outreach, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Teamwork, Team Management, Training, Outlook, Sales, Customer Satisfaction, Software Documentation
Education
Central Methodist University-College of Liberal Arts & Sciences 2008 — 2011
Bachelor's degree, Interdisciplinary Studies of Criminal Justice
Allen County Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Olathe South High School
Lender's Choice Escrow January 2015 - Present
ServiceLink January 2006 - June 2014
Skills
REO, Short Sales, Foreclosures, Title Insurance, First Time Home Buyers, Real Estate, FHA, Refinance, Real Estate Transactions, Single Family Homes, Residential Homes, Customer Service, Escrow, Mortgage Lending, Notary Public, Oral & Written..., Creative Writing, Sellers, Disbursement, Title Clearing, Property Search, Property Tax, Real Property, Investment Properties, Title Searches, Customer Engagement, Microsoft Word, Excel, Outlook, Loan Closings, Data Entry, Job Search, Appointment Scheduling, Funding, VA loans, Government Loans, File Management, Document Review, Legal Documents, Deeds, Trust Deeds, HUD, Property, SFR, Closings, 1031 Exchanges, Referrals, Loan Modifications, Investors
Education
California State University-Fullerton 1995 — 1998
Child Development
Whittier Christian HS 1991 — 1995
NationalLink March 2013 - Present
Powerlink January 2010 - March 2013
ServiceLink August 2006 - January 2010
Skills
Team Management, Teamwork, Title Searches, Pre-Foreclosure, Loan Origination, Mortgage Lending, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Leadership, Customer Satisfaction, Foreclosures, Underwriting, Mortgage Underwriting, ADP Payroll, Team Leadership, Title Insurance, Microsoft Office, Refinance, Mortgage Servicing, Paychex, Customer Service, Originations, Purchase Contracts, Organization, REO, Training, Team Building, Management, Loan Servicing, Real Estate, Vendor Management, FHA
Education
Clarion University of Pennsylvania
Elementary / Secondary Education and Teaching
Community College of Beaver County
Psychology
ServiceLink January 2012 - Present
Beaver Supermarket June 2006 - Present
Beaver Supermarket June 2006 - Present
Skills
Computers, Cash Management, Cashiering, Management, Order Fulfillment, Order Processing, Appointment Scheduling, Customer Service, Customer Satisfaction, Customer Oriented, Data Entry, Order Entry, Problem Solving, Phone Skills, Phone Etiquette, Answering Phones, Multi-line Phone, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook Express, Telephone Skills, Office Administration, Sales, Time Management, FHA
Education
Community College of Beaver County 2011 — 2012
Culinary Arts/Chef Training
Robert Morris University 1993 — 1994
Computer/Information Technology Administration and Management
McKesson Health Solutions February 2014 - Present
DVSport, Inc. November 2013 - January 2014
ServiceLink January 2013 - October 2013
Aliquippa Little League May 2012 - July 2012
Clarion Area High school February 2012 - May 2012
Skills
Sports Management, Business Performance..., Management
Education
Clarion University of Pennsylvania 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Sports Management and Business
Digital Risk February 2015 - Present
RECOVCO May 2014 - February 2015
ServiceLink January 2008 - May 2014
Stewart Lender Services March 2001 - January 2008
PMI Mortgage Insurance Co April 1995 - March 2001
Mortgage America 1991 - April 1995
Skills
Mortgage Lending, Mortgage Banking, Loans, Refinance, Loan Origination, Real Estate, Loss Mitigation, Sales Management, Residential Mortgages, New Business Development, Sales, Strategic Planning, Loan Servicing, Account Management, Business Development, Financial Services, Banking, CRM, Executive Management, Selling, Underwriting, FHA, Title Insurance
Education
Baylor University 1987 — 1991
BBA
ServiceLink February 2012 - Present
Uno Chicago Grill, Cranberry August 2008 - February 2012
Three Rivers Orthopedics August 2004 - August 2008
Sherwood Oaks December 2000 - August 2004
Skills
Customer Service, Medical Records, Human Resources, Employee Relations, Healthcare, Employee Benefits, Time Management, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Event Planning
Education
Community College of Allegheny County
Associates of Science
Community College of Butler County
Slippery Rock University of Pennsylvania
Bachelor of Business Administration (B.B.A.), Business Administration; Business Management
ServiceLink April 2012 - August 2013
National Real Estate Information Services 1993 - March 2012
Skills
Financial Modeling, Forecasting, New Business Development, Entrepreneurship, Marketing, Strategy, Six Sigma, Project Management, Vendor Management, Strategic Planning, Project Planning, Business Analysis, CRM, Contract Negotiation, Employee Training, Business Strategy, Start-ups, Sales Management, Coaching
Education
Bethany College 1986 — 1990
Bachelor of Arts (B.A.), Economics
UPMC Technology Development Center September 2011 - Present
ServiceLink February 2009 - September 2010
ServiceLink November 2006 - February 2009
ServiceLink June 2006 - November 2006
ServiceLink February 2005 - May 2006
ServiceLink March 2003 - February 2005
American Express January 1995 - October 2001
British Airways January 1992 - February 1994
British Airways March 1988 - December 1991
British Airways March 1986 - March 1988
Skills
Quality Assurance, Process Improvement, Testing, Microsoft Excel, Software Documentation, Microsoft Word, Requirements Analysis, SharePoint, SQL, Microsoft SQL Server, Databases, Microsoft Office, Automated Software..., Cucumber, Ruby on Rails, Git, Management, Training, Analysis, Agile Methodologies, Software Development, SDLC
Education
Communitry College of Allegheny County 2012 — 2015
Computer Programming/Programmer, General, A
Community Collge of Beaver County 2011 — 2011
Web Programming
City College of San Francisco 1999 — 1999
Information Technology
University of California, Berkeley 1996 — 1997
(Extension) Information Technology
The A.C.T. Conservatory 1994 — 1995
Acting, Voice
The New School 1990 — 1991
Information Technology, Music
American Institute of Banking 1982 — 1984
Certificate, Banking Operations and Supervision
New York University 1981 — 1982
Liberal Arts
MARC USA August 2014 - Present
EQT Corporation October 2011 - August 2014
ServiceLink June 2010 - October 2011
EQT Corporation May 2008 - May 2010
Accenture August 2007 - May 2008
Athletes In Action September 2006 - February 2007
Skills
Onboarding, Employee Relations, College Recruiting, Recruiting, Performance Management, Talent Acquisition, Human Resources, Leadership Development, Organizational..., Talent Management, Applicant Tracking..., Succession Planning, Sourcing, Interviews, Leadership, New Hire Orientations, Training, Hiring, Management, Temporary Placement
Education
Cedarville University 2004 — 2007
BA Management, Human Resources
Trinity Episcopal School for Ministry 2007 — 2007
Leadership Certificate, Leadership
Universal American Mortgage Company (UAMC) April 2015 - Present
CommLoan February 2015 - April 2015
Wells Fargo Home Mortgage July 2012 - January 2015
ServiceLink April 2010 - June 2012
Skills
Credit, FHA, Loans, Mortgage Banking, Mortgage Lending, Refinance
Education
Columbia Southern University 2014 — 2016
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Univerity of Phoenix 2012 — 2014
Human Resources Management/Personnel Administration, General
Pnc Bank December 2014 - Present
Edgeworth Club April 2011 - Present
Mortgage Connect April 2013 - March 2014
ValuAmerica August 2011 - February 2012
ServiceLink December 2010 - March 2011
Bank of America June 2009 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Loan Servicing, Mortgage Lending, Mortgage Servicing
Education
Community College of Allegheny County 2014 — 2016
Associate's Degree, Legal Assistant/Paralegal
University of Phoenix 2010 — 2012
Associate of Arts (AA), Psychology
Jamestown High School 1999 — 2003
General Studies
FedEx Tech connect September 2014 - Present
IBEX Global July 2013 - Present
Advance America December 2013 - September 2014
ServiceLink September 2011 - July 2013
ServiceLink September 2011 - July 2013
Education
Ohio Valley College of Technology 2006 — 2008
Associate's degree, Accounting and Business/Management
Northwestern Mutual August 2014 - Present
ServiceLink May 2013 - August 2013
Vibra Healthcare July 2012 - August 2012
Skills
Loan Servicing, Leadership, Data Analysis, Analysis
Education
Carnegie Mellon University 2010 — 2014
Bachelor of Science (BS), Economics
Trinity High School
TeamBurke Computers January 2000 - Present
TeamBurke Computers January 2000 - Present
Black Knight Financial Services Data & Analytics April 2014 - September 2015
Black Knight Financial Services January 2014 - April 2014
ServiceLink July 2012 - January 2014
DRI Management Systems, Inc January 1998 - July 2012
Skills
XML, SDLC, Microsoft SQL Server, Java, Agile Project Management, JavaScript, Product Management, Software Project..., Requirements Analysis, SQL, PHP, Business Analysis, Web Services, .NET, IT Service Management, Vendor Management, Leadership, Process Improvement, Management, Consulting, Software Development, SharePoint, Employee Training, Communication, Troubleshooting, Product Demonstration
Education
California State University-Long Beach 1998 — 2004
Bachelor’s Degree, Computer Science
California State University-Long Beach 1998 — 2004
Bachelor of Science (B.S.), Computer Science
DM Bruce Associates April 2015 - Present
Americo Financial Life and Annuity September 2014 - March 2015
AIG November 2013 - September 2014
ServiceLink June 2012 - July 2013
Farmers Insurance April 2010 - July 2012
H&R Block January 2010 - April 2010
Turner Unified School District #202 August 2009 - April 2010
Security Benefit July 2006 - January 2009
Security Benefit September 2001 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Time Management, Insurance, Data Entry, Access, Communication, Teamwork, Office Management, Process Improvement
Education
Washburn University 2003 — 2005
Communication, General
Allen County Community College 2000 — 2003
Associate's degree, General Studies
Shell December 2014 - Present
UPMC Magee Womens Hospital December 2013 - Present
UPMC WorkPartners November 2013 - December 2013
ServiceLink March 2013 - November 2013
PNC October 2009 - December 2012
PNC Bank October 1998 - December 2012
PNC January 2009 - November 2012
National City Bank January 1999 - January 2009
National City Bank January 1998 - January 1999
Skills
Advanced Research, PowerPoint, Fraud, AML, Compliance, Banking, Investigation, Risk Assessment, Risk Management, Fraud Investigations, Investigations, KYC, Bank Secrecy Act, Fraud Prevention, Access, Problem Solving, Analysis, Security, Excel, Surveillance, Word, Customer Relations, Process Improvement, Data Analysis, Team Leadership, Team Building, Risk, Customer Service, Microsoft Office, Due Diligence, Outlook, Security Management, Mentoring, Credit Cards, Fraud Detection, Finance, CRM, Project Management, USA PATRIOT Act, Debit Cards, Operational Risk..., Training, Leadership, Management, Credit, Deposits, Policy, Microsoft Excel, Microsoft Word, Time Management
Education
Walden University 2014 — 2015
Master of Business Administration (MBA), Leadership
University of Pittsburgh 1994 — 1996
B.A., CRIMINAL JUSTICE
Community College of Allegheny County 1988 — 1993
A.A., LIBERAL ARTS
ServiceLink, a Black Knight company April 2014 - Present
ServiceLink 2003 - 2014
West Hills Productions April 2000 - March 2003
WMBA Radio April 1996 - September 2000
Skills
Underwriting, Analog Recording, Bass Guitar, synthesizer/drum..., Newsreading, Newsroom, Newsgathering, Recording, Adobe Audition
Education
Clarion University of Pennsylvania 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies
Community College of Beaver County 1990 — 1992
Associate's degree, Mass Communication/Media Studies
DC Public Library July 2015 - Present
DC Public Library September 2013 - July 2015
Carnegie Library of Pittsburgh July 2013 - August 2013
Chatham University April 2013 - August 2013
Baldwin Borough Public Library February 2013 - August 2013
ServiceLink September 2010 - August 2011
Austin Peay State University March 2007 - December 2009
US Army May 2001 - May 2006
Skills
Information Literacy, Library, Microsoft Office, Research, Library Science, Collection Development, Curriculum Development, Public Speaking, Library Instruction, Teaching, Community Outreach
Education
University of Pittsburgh 2011 — 2012
Master of Library & Information Science (MLIS), Library and Information Science
Austin Peay State University 2006 — 2009
Bachelor of Science (BS), Communication Arts
Greenman-Pedersen, Inc. March 2012 - Present
ServiceLink January 2011 - September 2011
ServiceLink January 2011 - March 2011
Skills
REO, Closings, Negotiation, Mortgage Servicing, Logging, Observation, Document Management, Legal Documents, Working at Height, Close Attention to...
Education
National Association of Corrosion Engineers 2012 — 2012
CIP 1, Coating Inspection
Coastal Carolina University 2008 — 2008
Marketing
K&L Gates January 2015 - Present
K&L Gates October 2013 - Present
ServiceLink October 2012 - September 2013
ServiceLink June 2012 - October 2012
ServiceLink April 2010 - October 2012
ServiceLink March 2008 - April 2010
Skills
Desktop Support, Customer Service, Excel, XP, Microsoft Office, Mac, Mac OS X, Apple iOS, Windows 7, Windows Vista, Microsoft, Microsoft Excel, OS X, VMware, Active Directory, iOS, Microsoft Exchange, Help Desk Support, Technical Support, Troubleshooting, Computer Hardware, Windows Server, Cloud Computing, Computer Network..., HP, Windows XP, Remote Desktop, SCCM
Education
Art Institute of Pittsburgh 2003 — 2007
Bachelors, Digital Media Production
WIlson Senior High School 2000 — 2003
Graduate
Beckman High School October 2012 - Present
SteppingUP June 2012 - Present
ServiceLink June 2008 - April 2012
Skills
Outlook
Education
California State University-Fullerton 2010 — 2012
Bachelor of Arts (B.A.), Communications Public Relations
California State University-Fullerton 2010 — 2012
Minor, Sociology
Phoenix Oversight Group June 2015 - Present
T3 Consulting Group, LLC August 2014 - Present
ServiceLink January 2012 - July 2014
Lender Processing Services, Inc. (LPS) May 2008 - December 2011
Department of Veterans Affairs January 2005 - April 2008
IBM (formerly PricewaterhouseCoopers LLP) September 1998 - January 2005
Skills
Process Improvement, Change Management, ITIL, IT Service Management, Analysis, Mortgage Lending, Software Product..., Contract Negotiation, Management Consulting, Product Management, Risk Management, Mergers & Acquisitions, SDLC, Project Planning, Loans, Strategy, CRM, Business Analysis, Loan Servicing, Program Management, Cross-functional Team..., Business Development, Business Process, Banking, Loss Mitigation, Management, Financial Analysis, Mortgage Servicing, Portfolio Management, Financial Services, Vendor Management, Executive Management, Mortgage Banking, Training, Team Building, Default, Business Process..., Forecasting, Quality Assurance, Loan Origination, Credit, Consulting, Mortgage Underwriting, Real Estate, Residential Mortgages, Finance, Asset Management, FHA
Education
American University 2002 — 2002
Accounting and Finance
University of Vermont 1994 — 1998
Bachelor of the Arts, Mathematics, Theoretical mathematics, minor in comparative religion.
AEC Group November 2010 - Present
ServiceLink March 2010 - November 2010
BNY Mellon June 2008 - December 2009
Distant Education Dept September 2004 - May 2006
Skills
Citrix, VMware, Troubleshooting, Computer Hardware, VDI, Windows 7, Citrix Certified..., Active Directory, Windows Server, Virtualization, Cloud Computing, Printers, Servers, Help Desk Support, Microsoft Certified, Citrix Metaframe, Group Policy, Cisco Technologies, Windows, Microsoft Exchange, VMware ESX, Microsoft SQL Server, Security, Project Management, System Administration, Software Installation, Microsoft Technologies, Hardware Virtualization, Netscaler
Education
Citrix Academy 2012 — 2012
CCEE/CCEA/CCIA, Information Technology
California University of Pennsylvania 2003 — 2009
Bachelors, Science and Technology
ServiceLink March 2012 - Present
Skills
Quality Center, Software Quality..., Quality Assurance, Test Planning, Manual Testing, User Acceptance Testing, Requirements Analysis, Rules Engines, SQL, Microsoft SQL Server, Business Rules, Test Cases, Test Automation, Oracle PL/SQL..., Application Support, Bosch Visual Rules, TFS, Microsoft Test Manager, Selenium, Gallio Icarus, Offshore Resource..., PL/SQL, Agile Methodologies, SDLC, Testing, Visual Studio, HP Quality Center
Education
University of Pittsburgh 2008 — 2011
Bachelor of Science (BS), Information Science/Studies
Pennsylvania State University-Penn State Greater Allegheny 2007 — 2008
ServiceLink, a Black Knight company June 2015 - Present
ServiceLink, a Black Knight company November 2014 - Present
Pittsburgh's Premier Signing Services March 2008 - Present
RMC Sanitation January 2014 - June 2015
ServiceLink April 2011 - January 2014
Cabot Oil & Gas Corporation August 2011 - October 2011
Lender Processing Services, Inc. (LPS) April 2004 - March 2011
Nationwide Appraisal and Title Services June 2001 - April 2004
Skills
Manage Client..., Customer Service, Customer Support, Customer Engagement, Client Development, Client Presentation, Customer Retention, Vendor Management, Vendor Relationships, Key Performance..., Performance Metrics, Performance Analysis, Performance Measurement, Team Management, Employee Management, Hiring Employees, Employee Engagement, Quality Auditing, Quality Assurance, Technology Integration, Integration Testing, System Integration..., System Testing, System Deployment, System Design, Lease Administration, Lease Documentation, Records Management, Signing Agent, Notary Public, Document Management
Education
Bradford School 1997 — 1998
Associate's degree, Merchandising Management, 3.6
PLS Logistics Services March 2014 - Present
Best Buy May 2009 - Present
Cottrill, Arbutina & Associates January 2013 - May 2013
Mathew Jewelers February 2007 - January 2009
ServiceLink February 2003 - January 2007
Repp Ltd 1997 - 1999
Skills
Software Training, Customer Service, Retail, Outlook, Customer Satisfaction, Hands-on Training, Sales, Team Building, Marketing Strategy, Training, Merchandising, Visual Merchandising, Budgets, Management, Time Management, PowerPoint
Education
Community College of Beaver County 2011 — 2013
Business, 4.0
Washington and Jefferson College 1995 — 1999
BA, Psychology
Fort Cherry
Fort Cherry
Franklin University
ServiceLink 2011 - Present
Servicelink (FKA Assetlink) May 2006 - July 2011
Skills
Real Estate, BPO, Process Improvement, Operations Management, Negotiation, Team Building, Deed in Lieu, Project Management, Leadership, Portfolio Management, Customer Service, REO, Loss Mitigation, Foreclosures, Property, Management, Investment Properties, Real Estate Transactions, Property Management, Mortgage Servicing
Education
Bloomsburg University of Pennsylvania 2000 — 2001
Jones College
AkinsParker April 2015 - Present
Black Knight Financial Services January 2014 - April 2015
ServiceLink July 2012 - January 2014
DRI Management Systems, Inc January 2012 - July 2012
Bryan Booy Consulting September 2011 - February 2012
Woodfinn August 2010 - August 2011
Nasoft USA March 2008 - October 2010
First American Title September 2005 - March 2008
Juxt Interactive February 2005 - September 2005
Argus Interactive Agency February 2004 - February 2005
Skills
Digital Strategy, Interactive Strategy, Marketing Management, Client Relationship..., Interactive Marketing, Project Planning, Digital Media, Brand Development, Interactive Media, Change Leadership, Product Evangelism, Copy Editing, Sales Presentations, Print Management, Partner Relationships, Software Project..., Agile Project Management, Project Implementation, Online Advertising, Project Delivery, Project Execution, Key Account Management, Creative Briefs, Creative Strategy, Creative Direction, Creative Problem Solving, Ideation, Consensus Builder, Photography, Film Photography, Digital Photography, Change Management, layout, Salesforce.com, SaaS, SDLC, Information Architecture, Vendor Relations, Copywriting, Typography, SharePoint, MS Project, Project Server, Team Building, Team Leadership, Virtual Teams, PPC, Sales Support, SEO, Project Management
Education
Azusa Pacific University 1999 — 2002
Masters, Business Administration
California State Polytechnic University-Pomona 1990 — 1997
BS, Engineering Technology - Mechanical Emphasis
ServiceLink February 2008 - Present
Service Link Fidelity National Financial Company February 2008 - Present
Skills
Outlook, Loans, Customer Service, Microsoft Excel, Microsoft Office, Research, Process Improvement, Risk Management, Human Resources, Banking
Education
Community College of Allegheny County
Liberal Arts studies
Avonworth High School
Diploma, General Studies
California University of Pennsylvania
Liberal Arts studies
FUJIFILM SonoSite, Inc. December 2013 - Present
Hill-Rom April 2012 - December 2013
Accenture February 2011 - April 2012
WellPoint December 2009 - February 2011
ServiceLink June 2009 - December 2009
Riada AB March 2006 - May 2009
IKEA IT via Riada AB December 2005 - August 2008
Teleca Sweden South AB April 2004 - March 2006
IBM Rational Software October 2002 - April 2004
IBM Rational Software October 2001 - October 2002
Skills
ClearCase, Software Configuration..., ClearQuest, Release Management, Configuration Management, Unix, Perl, Scrum, SDLC, Rational Team Concert, Ant, Linux, SOA, Subversion, RUP, JIRA, JIRA Agile, Confluence, Bamboo, Fisheye, Crucible, Stash, Jama, Git, Filemaker Pro, Rational Portfolio..., Build Forge, Fortify 360, UCM, Application Lifecycle..., SSRS, CruiseControl, Continuous Integration, Build Automation, Certified Scrum Master..., Rake, Ruby, ReportBuilder
Education
University of Borås 1995 — 2000
Bachelor of Science (B.S.)
Coventry Health Care, an Aetna Company June 2014 - Present
ServiceLink July 2012 - April 2013
iMortgage Services May 2010 - May 2011
Workway April 2008 - December 2008
LSI April 2005 - April 2008
Washington Mutual Bank February 2002 - October 2004
PNC Mortgage May 1998 - July 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML
Education
California University of Pennsylvania 1989 — 1994
Bachelor's degree, Psychology
Trinity High School 1985 — 1989
Mortgage Connect LP August 2014 - Present
Pennsylvania Association of Notaries August 2013 - Present
ServiceLink A Black Knight Financial Services Company March 2012 - April 2014
ServiceLink July 2011 - February 2012
ServiceLink 2008 - 2009
Skills
Team Building, Team Management, Executive Reporting, Team Leadership, Cross-functional Team..., Excel, Organizational..., Foundation Management, Document Imaging, Quickbooks, Microsoft Office, Accounting, Business Management, Financial Reporting, Annual Reports, Training & Development, Staff Training, Mortgage Industry, Mortgage Lending, Reverse Mortgages, Residential Mortgages, Commercial Mortgages, Second Mortgages, Deeds, Powers of Attorney, Loan Modifications, Data Entry, Spreadsheets, Strategic Planning, Outlook, Recruiting, Closings, Training, Notary Public, Vendor Management, Title Insurance, Real Estate, Process Improvement, Mortgage Servicing, Leadership, Analysis, Time Management, Account Management, Visio, Talent Acquisition, Mortgage Banking, Refinance, Management, Loans, Microsoft Excel
Education
Ashworth College 2015 — 2015
Legal Assistant/Paralegal
Southern New Hampshire University 2014 — 2015
Associate's degree, Accounting
Harvard x 2013 — 2013
Justice
University of Phoenix 2009 — 2010
of Arts, Business; Finance
Community College of Beaver County 2007 — 2008
Associates, Business
Harley-Davidson Motor Company January 2014 - Present
Jacobson Companies September 2013 - March 2014
First Student August 2012 - March 2013
United States Postal Service 2011 - 2012
ServiceLink September 2011 - November 2011
Dial America Marketing May 2011 - September 2011
Eat'n Park Hospitality Group September 2010 - April 2011
vocellis call center March 2008 - July 2008
Fiori's Pizzeria September 2007 - October 2007
Skills
Sales, Psychotherapy, Social Services, Psychology, Data Entry, Customer Service, Supervisory Skills, Conflict Resolution, Policy, Public Speaking, Government, Microsoft Word, Microsoft Office, Community Outreach, Outlook, PowerPoint, Microsoft Excel, Training, Leadership, Nonprofits
Education
Community College of Allegheny County 2009 — 2011
Associates Degree, Social Sciences
ccac 2009 — 2011
social work, Vocational Rehabilitation Counseling/Counselor
Langley Highschool 2007 — 2009
high school, General Studies
Trinity Health System March 2013 - August 2013
ServiceLink July 2005 - February 2013
ServiceLink July 2005 - February 2013
Skills
Loans, Mortgage Lending, Outlook, Credit, Banking, Microsoft Excel, Microsoft Word, Access, Office Management, PowerPoint, Business Law, Small Business, Accounts Payable, Accounts Receivable, FHA, Refinance, Event Planning, Marketing Event Planning, Compliance, Insurance, Data Entry, Spreadsheets
Education
Ohio Valley College of Technology 2010 — 2011
Associate's degree, Applied Business in Accounting and Business Technology
Weir High School 1989 — 1993
10-12
PNC December 2013 - Present
ServiceLink April 2012 - October 2013
Citizens Bank November 2011 - April 2012
Citizens Bank January 2005 - November 2011
Skills
Process Improvement, Program Management, Project Management, Strategic Planning, SDLC, Analysis, Technical Writing, Management, Editing, Operational Excellence, Risk Based Testing, Lean Transformation, Corporate Communications, Adult Learning..., Business Analysis
Education
Chatham College 2006 — 2010
Master of Arts (M.A.), Professional, Technical, Business, and Scientific Writing, 4.0
Kutztown University of Pennsylvania 2003 — 2005
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing, 3.75
Forsyth Technical Community College 2001 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.5
East Forsyth High School 1997 — 2001
NationalLink March 2013 - August 2015
POWERLINK Settlement Services January 2010 - January 2013
ServiceLink April 2009 - January 2010
WESCO Distribution May 2008 - October 2008
Art Institute of Pittsburgh March 2005 - June 2008
Skills
Photoshop, Graphic Design, Illustrator, InDesign, Mac, Photography, Adobe Creative Suite, Packaging, Dreamweaver, Microsoft Office, Web Design, Flash, Logo Design, Digital Photography, Advertising, Typography, Illustration, Image Manipulation, Layout, Graphics
Education
Art Institute of Pittsburgh 2004 — 2008
Bachelor of Science, Graphic Design
PNC March 2015 - Present
FHLBank Pittsburgh November 2014 - February 2015
PNC May 2014 - November 2014
NNDS - National Network of Digital Schools December 2013 - April 2014
Federated Investors, Inc. August 2013 - November 2013
Thermo Fisher Scientific November 2012 - July 2013
PNC April 2012 - September 2012
Westinghouse Electric Company July 2012 - August 2012
BNY Mellon December 2010 - April 2012
ServiceLink May 2010 - December 2010
Skills
SDLC, Visio, Project Management, SharePoint, Training, Vendor Management, PMP, Integration, Business Analysis, Software Project..., MS Project, Microsoft SQL Server, Business Process, Project Planning, Disaster Recovery, Databases, Requirements Gathering, Process Improvement, Project Portfolio..., Team Leadership, Quality Assurance, Risk Management, Telecommunications, Requirements Analysis, E-commerce, Program Management, Agile Project Management, Testing, Business Process..., Business Requirements, Information Technology, SQL, Software Development, PMO, ITIL, Visual Basic, IT Management, Business Intelligence, CRM, Enterprise Architecture, Outsourcing, ERP, Agile Methodologies, Software Documentation, Analysis, Banking, PMO Development, Higher Education, Secondary Education, Curriculum Integration
Education
Art Institute of Pittsburgh 2000 — 2001
Associate's Degree, Web Design, 3.9
Slippery Rock University of Pennsylvania 1990 — 1991
Master's degree, International Business
Slippery Rock University of Pennsylvania 1986 — 1990
BA, Information Systems w/ minor in Communications
ServiceLink February 2011 - Present
PA Cyber Charter School January 2010 - February 2011
PNC Bank October 2004 - September 2008
Bowe Bell + Howell Document Finishing Solutions February 1995 - July 2004
Guilford Country School District January 1993 - January 1994
Guilford Country School District January 1993 - January 1994
Mt. Lebanon School District January 1991 - January 1993
Mt. Lebanon School District January 1991 - January 1993
Education
Slippery Rock University of Pennsylvania 1988 — 1990
Bachelor of Science, Elementary Education
Community College of Allegheny County 1986 — 1988
Associates, Business
Self Employed August 2013 - Present
ServiceLink August 2011 - April 2013
Richards & Richards April 1992 - January 2008
Radio Shack April 1995 - April 1997
WKBX-FM April 1990 - April 1992
Renda Broadcasting April 1989 - January 1990
WOYL-AM/WRJS-FM June 1987 - March 1989
Skills
Sales
Education
Art Institute of Pittsburgh 1974 — 1977
Associate, Photography/Multi-Media
Fox Chapel Area High School
Solutionstar January 2014 - Present
ServiceLink September 2013 - Present
REDC November 2012 - September 2013
A-Tex Insurance May 2011 - November 2012
Liberty Mutual November 2008 - April 2011
Countrywide Home Loans January 2005 - 2007
Skills
Insurance, Customer Service, Sales Management
Education
Baylor University 1995 — 1999
Bachelor of Science (BS)
Midland High School 1992 — 1995
Caliber Home Loans September 2011 - Present
ServiceLink May 2010 - September 2011
Citi Residential Lending October 2003 - February 2009
Central School District August 1998 - June 2004
Skills
Team Management, Loss Mitigation, Collections, Settlements, Loan Servicing, Coaching, Quality Assurance, Training & Development, Call Center, Team Leadership, Customer Service, Negotiation, Customer Satisfaction, Problem Solving, Process Improvement, Microsoft Office, Mortgage Servicing, Special Projects, Procedure Development, Development Of Policies, Implementing Processes, Implementation Of..., Vendor Management, Team Building, Foreclosures, Call Centers, Mortgage Lending, Management, Mortgage Banking, Mortgage Underwriting, Analysis, Loan Origination
Education
Chaffey College
Completing AA in Business Management
PLS Logistics Services May 2008 - Present
ServiceLink June 2004 - May 2008
Skills
Performance Appraisal, Onboarding, Team Building, Management, Interviews, Human Resources, Applicant Tracking..., Leadership, Taleo, Process Improvement, HRIS, Training, Temporary Placement, Talent Acquisition, Benefits Administration, College Recruiting, Time Management, Logistics, Employee Relations, Sourcing, Supply Chain, Deferred Compensation, PeopleSoft, Executive Search, Talent Management, Recruiting, FMLA, Succession Planning, Hiring, Employee Benefits, Transportation, Technical Recruiting, Employee Engagement, Coaching, Leadership Development, Performance Management, New Hire Orientations, HR Policies, Vendor Management, Personnel Management, Employee Training, Resume Writing, Internet Recruiting, Payroll
Education
Robert Morris University 2006 — 2008
Masters, Human Resources
Clarion University of Pennsylvania 2000 — 2004
Bachelors, Marketing
UPMC January 2012 - Present
Aethon June 2011 - June 2012
ServiceLink October 2010 - June 2011
EXCO Resources, Inc. May 2010 - August 2010
FedEx Ground 2009 - May 2010
Pittsburgh Job Corps Center May 2008 - November 2009
Skills
Computer Repair, Networking, Active Directory, XP, Windows Server, Windows 7, Troubleshooting, Citrix, SharePoint, VMware, Computer Hardware, System Administration, Windows, Microsoft Office, Outlook, VoIP, Remote User Support, Phone Support, First Call Resolution, Microsoft Excel, Remote Desktop, Desktop Administration, HP Service Center, Numara Footprints, Dragon Naturally..., HP Service Manager, SCCM, Blackberry, HP, Technical Support, Windows XP
Education
Community College of Allegheny County 2007 — 2014
AS, Computer Science
Rough Stone Software July 2015 - Present
Tata Consultancy Services October 2014 - June 2015
Cugini Consulting July 2011 - December 2014
Bluewolf July 2013 - October 2014
McKesson Automation September 2012 - July 2013
Giant Eagle November 2010 - September 2012
Dell August 2009 - June 2010
ServiceLink August 2008 - August 2009
Vision Global Solutions, a Fidelity National Financial Company 2008 - August 2009
Network Remarketing and Technologies March 2007 - August 2008
Skills
Product Development, Product Lifecycle..., SDLC, Agile Methodologies, Project Management, Business Intelligence, Business Analysis, Software Project..., Software Development, Microsoft SQL Server, SharePoint, Integration, Business Process..., Networking, Crystal Reports, Software Engineering
Education
Waynesburg University 2000 — 2003
Master of Business Administration (M.B.A.), Organizational Leadership
Boston University 1986 — 1991
BS, Computer Engineering
Tandem September 2014 - July 2015
Johnson Controls May 2012 - August 2014
American Chemistry Council September 2013 - December 2013
Crown Equipment Corporation January 2013 - May 2013
Ferrari Hypercar World Design Contest 2011 September 2011 - December 2011
ServiceLink February 2005 - December 2009
CentricVoice 2004 - 2005
CentricVoice June 2003 - January 2004
Skills
Product Design, Product Development, Sketching, Social Media, Photoshop, Illustrator, Graphic Design, Microsoft Office, Dreamweaver, HTML, Concept Development, Transportation Design, Automotive Design, Industrial Design, Problem Solving, Photoshop rendering, Automotive Alias 3D, InDesign, Mac, PC, Rendering, Web Design, Concept Design, Adobe Creative Suite, Alias Studio Tools
Education
College for Creative Studies 2009 — 2014
Bachelors of Fine Arts, Transportation Design - Automotive Dsign
Brookhaven Community College 2001 — 2003
Associate of Arts (A.A.), Multimedia
Kids Plus Pediatrics August 2015 - Present
Tae Jung MD Inc. July 2015 - August 2015
Hallrich Inc. October 2014 - July 2015
Brian Patten and Associates August 2013 - June 2014
ServiceLink May 2013 - August 2013
Aurora Huts, LLC. September 2012 - July 2013
American Eagle Outfitters June 2012 - September 2012
Aurora Huts, LLC. June 2011 - September 2012
Mailing Service of Pittsburgh May 2012 - June 2012
Skills
Office Administration, Customer Service, Patient Education, Vital Signs, Urinalysis, Electrocardiograms, Phlebotomy, Injections, Medical Terminology, Skilled Multi-tasker, Management, Training, Process Scheduler, Team Leadership, Teamwork, Leadership, Retail, Time Management, Forecasting, Advertising, Filing, Customer Satisfaction, Sales, Data Entry, Organization, Learning Quickly, Problem Solving, Work Ethic, Computers, Paperwork, Project Planning, Recruiting, Hiring, Microsoft Office, Microsoft Excel, Scheduling, Microsoft Word, Inventory Management, Inventory Control, Critical Thinking, Communication, Computer Proficiency, Food Safety, Strategic Planning, Administrative..., Phone Etiquette, Supervisory Skills
Education
Ohio Valley College of Technology 2014 — 2015
Medical/Clinical Assistant
Beaver Valley Independent Insurance Group June 2014 - Present
ADP March 2010 - Present
ServiceLink February 2007 - March 2010
Skills
Property & Casualty..., Insurance, ADP Payroll, Payroll, Employee Relations, Human Resources, Onboarding, Deferred Compensation, Customer Service, Customer Support, New Hire Orientations, Workers Compensation, 401k, Cold Calling, Sales, Performance Management, Training, Process Improvement
Education
Geneva College
Bachelor's degree, Human Resources Management and Services
Community College of Beaver County
Associate's Degree, Accounting
Community College of Beaver County
Associate's Degree, Business Administration and Management, General
Monaca High School 1981 — 1984
High School
National Football League December 2013 - Present
ServiceLink April 2013 - December 2013
Auto-Graphics, Inc. March 2012 - April 2013
Exsilio Consulting, Inc. August 2011 - March 2012
ILOGIX Solutions, LLC May 2009 - August 2011
TMB Technologies June 2006 - August 2011
Dollar Computer 2001 - 2003
Skills
Cloud Computing, XML, C#, jQuery, Web Services, MySQL, WCF, Microsoft SQL Server, SOA, SaaS, REST, ASP.NET, Architecture, OOP, ASP.NET MVC, Enterprise Software, E-commerce, XHTML, Software Project..., ADO.NET, Silverlight, Windows Server, CRM, Start-ups, Software Development, .NET, Web Applications, Visual Studio
Education
California State University-Long Beach
Keller Williams Realty Diamond Partners March 2015 - Present
ServiceLink 2012 - 2015
Trimus Financial Services, LLC August 2009 - 2011
State Street May 2008 - August 2009
JPMorgan Chase July 1997 - May 2008
Skills
Financial Reporting, Accounts Receivable, Banking, Customer Service, Internal Audit, Management, Negotiation, Portfolio Management, Process Improvement, Risk Management, Business Analysis, Leadership, Investments, Vendor Management, Strategic Planning, Credit, Finance, Financial Analysis
Education
Baker University 2007 — 2009
Associates of Arts, Business Administration
Allegheny Financial Group January 2014 - Present
Burns Industrial Equipment April 2011 - October 2013
ServiceLink May 2010 - April 2011
Home Loan Services, Inc. June 2008 - May 2010
Skills
Administrative..., Office Management, Outlook, Data Entry, Spreadsheets, Meeting Planning, Event Planning, Sales Management
Education
University of Pittsburgh-Greensburg 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Butler County Community College 2004 — 2005
N/A, Business Administration and Management, General
CONSOL Energy June 2015 - Present
PNC October 2014 - June 2015
PNC September 2012 - October 2014
Coventry Health Care November 2011 - June 2012
US Steel May 2011 - November 2011
ServiceLink August 2010 - May 2011
EQT Corporation January 2010 - March 2010
FedEx Ground June 2006 - November 2009
Highmark Inc July 2005 - March 2006
Skills
Project Management, ERP Oracle, SAP, Tableau, Process Improvement, Troubleshooting, Technical Support, Business Analysis, Software Documentation, SAP Netweaver, Access, Customer Service, Leadership, Windows 7, SDLC, SQL, Management, Project Portfolio..., Microsoft Office, Software Installation, SharePoint, Quality Assurance, Requirements Gathering, Hardware Installation, Business Intelligence, Lotus Notes, Customer Support, Oracle E-Business Suite, Business Strategy, Microsoft SQL Server, Supply Chain Management, Application Lifecycle..., Oracle SQL, Toad, Data Management, Mortgage Servicing, Health Insurance, Software Procurement, Hardware Procurement, Troubleshooting Hardware, Blackberry, ecommerce, Asset Management, Business Process..., OLAP, Performance Dashboards, Microsoft Reporting..., HTML, Analysis, Business Process
Education
Robert Morris University 2013 — 2017
Master of Science (M.S.), Competitive Intelligence Systems
Community College of Allegheny County 2012 — 2012
SQL Programming, Computer Programming, 3.0
University of Phoenix 2008 — 2009
Certificate, Project Management
Point Park University 2006 — 2008
BS, Information Technology/Business Management; Business and Business Finance
ITT Tech
Black Knight Financial Services July 2014 - September 2015
Black Knight Financial Services June 2013 - July 2014
ServiceLink July 2012 - June 2013
DRI Management Systems September 2009 - July 2012
US Bank November 2008 - June 2009
Downey Savings April 2006 - November 2008
Action Lending May 2003 - April 2006
Downey Savings July 2002 - May 2003
Downey Savings December 1999 - July 2002
Downey Savings September 1997 - December 1999
Skills
Software Design, Software Documentation, Analysis, Business Analysis, SDLC, Testing, Product Management, Vendor Management, Visio, Banking, Management, Project Planning, Requirements Analysis, Training, Budgets, Software Project..., SharePoint, User Acceptance Testing, Process Improvement, MS Project, Mortgage Lending, Project Management, CRM, Strategy, Technical Writing, Loans, Team Building, Credit, Loss Mitigation
Education
Chapman University 1999 — 2001
BA, American Studies
Massage Magazine September 2015 - Present
Mercer July 2014 - July 2015
Prestige Model & Talent agency December 2013 - June 2014
Bank of America February 2014 - May 2014
EverBank May 2013 - July 2013
Plaza Home Mortgage March 2013 - May 2013
ServiceLink July 2012 - October 2012
DTA Solutions LLC December 2011 - June 2012
Prudential Financial 2012 - 2012
ANN INC. 2010 - 2011
Skills
Sales, Management, Customer Service, Leasing, Mortgage Servicing, Loss Mitigation, Cosmetics, Benefit Plan..., Post Closing, Loan Officers, Loan Origination, Training, Call Centers, Mortgage Lending, Credit, Residential Mortgages, Human Resources, Mortgage Banking
Education
Columbia College 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General
DMACC 2001 — 2003
Associate's degree, Marketing
EQT Corporation March 2014 - Present
South Hills Eye Associates January 2013 - February 2014
ServiceLink April 2012 - August 2012
Education
California University of Pennsylvania 2007 — 2011
Wells Fargo Home Mortgage March 2014 - Present
ServiceLink March 2012 - March 2014
Lender Processing Services, Inc. (LPS) May 2010 - March 2012
Lender Processing Services, Inc. (LPS) September 2008 - April 2010
Lender Processing Services, Inc. (LPS) October 2007 - August 2008
Skills
Product Management, Software Development, Software Implementation, Default, Mortgage Industry, Operations Management, Business Analysis, Business Strategy, Project Planning, Strategic Consulting
Education
Concordia College 1998 — 2003
Bachelor of Arts (BA)
Augsburg College 1999 — 2001
MetLife July 2013 - Present
Accenture January 2013 - July 2013
SolomonEdwardsGroup December 2012 - January 2013
Rogers Townsend and Thomas March 2012 - December 2012
Roundpoint Mortgage Company April 2011 - March 2012
Wells Fargo August 2010 - April 2011
ServiceLink July 2007 - July 2010
Skills
Financial Analysis, Financial Services, LOMA 280, Loma 291, Banking, Risk Management, Project Management..., Financial Modeling, Credit Risk, Business Analysis, Financial Risk, Due Diligence, Management Consulting, Business Process..., Valuation, Finance, Process Improvement, Credit, Microsoft Office, RESPA, LPS, Fidelity, Microsoft Excel, Vendorscape, Casemax, SharePoint, mortgage math, MS Excel Pivot Tables, V Lookups, Business Writing
Education
Central Piedmont Community College 2014 — 2014
Certificate, Project Management
American InterContinental University 2011 — 2012
Master in Business Administration, Operations Management and Supervision
American InterContinental University 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
American InterContinental University 2010 — 2011
Bachelor of Science in Criminal Justice, Special Population
US Bank May 2014 - Present
ServiceLink April 2012 - July 2012
CoreLogic Valuation Services September 2010 - August 2011
CoreLogic Valuation Services April 2009 - September 2010
Corelogic Valuation Services October 2008 - April 2009
ALB Appraisals, LLC May 2006 - October 2008
Intrapraise.com, INC May 2003 - April 2006
Skills
Appraisals, FHA
Education
Augsburg College
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Kaplan
Certified Real Property Appraiser, Real Estate
UPMC PRESBYTERIAN SHADYSIDE June 2015 - Present
The Tomayko Group - TTg Isotopes July 2014 - March 2015
Department of Veterans Affairs - Healthcare System University Drive January 2014 - May 2014
Heritage Valley Health System - The Medical Center September 2013 - December 2013
Triad Isotopes September 2013 - September 2013
Department of Veterans Affairs - Healthcare System University Drive May 2013 - August 2013
Lutheran Services Society August 2011 - December 2012
FedEx Ground September 2010 - February 2011
ServiceLink December 2008 - October 2010
Skills
Nuclear Medicine, Radiopharmaceuticals, Radiopharmacy, Nuclear Medicine Image..., Nuclear Medicine..., Nuclear Medicine..., Computed Tomography, CT Image Display and..., CT Monthly/Daily..., Quality Patient Care, Patient Safety, Siemens eCam, Siemens Symbia Gamma..., Philips Gemini ToF..., Toshiba Single/Dual..., Philips Brightview 64..., Hospitals, Customer Service, Microsoft Office, Microsoft Word, Statistics, Healthcare, Radiation Safety, Healthcare Management, Clinical Research, Healthcare Information..., BLS, Medical Imaging
Education
Robert Morris University 2012 — 2014
Bachelor of Science (B.S.), Nuclear Medicine Technology
Community College of Beaver County 2011 — 2011
Natural Sciences
Pittsburgh Technical Institute 2002 — 2004
Associate of Science (A.S.), Multimedia Technologies
AT&T March 2014 - Present
ServiceLink August 2013 - March 2014
ServiceLink July 2012 - August 2013
Friendship Ridge LTSR August 2011 - February 2012
The Bradley Center February 2012 - 2012
Lane Bryant June 2010 - October 2011
Skills
AED Certified, Cpr Certified, First Aid, Microsoft Office, Galaxy, EasyLobby SVM, Crisis Management..., SPSS experience, SPSS, Crisis Management, Data Entry, Critical Thinking, Microsoft Word, Telephone Skills, Leadership, Training, PowerPoint, Conflict Resolution, Time Management, Customer Service, Management, Microsoft Excel, Outlook, Process Improvement, Public Speaking, Sales, Vendor Management
Education
Pennsylvania State University-Penn State Beaver 2009 — 2011
Bachelor of Arts (B.A.), Applied Psychology, 4.0
Community College of Allegheny County 2007 — 2009
Psychology
Clear Organization September 2011 - Present
ServiceLink April 2009 - December 2010
AIG Domestic Claims August 2006 - October 2008
Sedgwick CMS October 2003 - August 2006
Skills
Declutter home or small..., Senior Downsizing, Pack/Unpack due to a..., Spatial Planning, Educate Children, Public Speaking, Personal Assistant, Event Planning, Move, Home, Education, Marketing, Recruiting, Fundraising, Small Business, Negotiation, Time Management, Residential Homes, Staff Development, Entrepreneurship, Employee Benefits, Project Management, Training, Team Building, Promotions, Proposal Writing, Ebay Sales, Client Relations Skills, Social Media Marketing, Networking, Press Releases, Social Networking, Leadership, Customer Service, Public Relations, Strategic Planning, Office Organizing
Education
Robert Morris University 1986 — 1988
Bacheoler's, Business Management
Community College of Allegheny County 1984 — 1986
Associate's Degree, Business Management
ServiceLink June 2013 - Present
NTA Enterprise Inc. January 2010 - December 2013
Skills
Cash Flow, Cost Accounting, Financial Reporting, GAAP, General Ledger, Variance Analysis, Financial Statements, Internal Controls, Journal Entries, Accruals, Account Reconciliation, Financial Accounting, Year-end Close, Cash Management, Managerial Finance, Accounting, Great Plains Software, Sarbanes-Oxley Act, Statutory Accounting, Monthly Close, External Audit, Financial Analysis, Peachtree, Payroll, Forecasting, Depreciation, Fixed Assets, Bank Reconciliation, US GAAP, Cash Flow Forecasting, Accounts Receivable, Accounts Payable
Education
Waynesburg University 2010 — 2012
Master of Business Administration (M.B.A.), Finance, General
Robert Morris University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Accounting
Community College of Allegheny County 2003 — 2005
Associate's degree, Business Administration and Management, General
SingleSource Property Solutions LLC October 2013 - September 2015
SingleSource Property Solutions LLC June 2013 - October 2013
ServiceLink November 2012 - June 2013
Independent Settlement Services, LLC April 2011 - June 2012
Skills
Vendor Management, Real Estate, Refinance, Foreclosures, REO, Negotiation, Customer Service, Process Improvement, Mortgage Lending, Access, Microsoft Office, Microsoft Excel, Outlook, Investment Properties, Short Sales, First Time Home Buyers, Property, Loan Servicing, Real Estate Transactions, Loans, Contract Negotiation
Education
California University of Pennsylvania 1991 — 1994
Bachelor of Arts (BA), Business Administration and Management
Canon-McMillan Sr. High School 1986 — 1989
Diploma, Academic
ServiceLink August 2008 - Present
Skills
Event Planning, Banking, Mortgage Lending, Financial Analysis, Credit, Credit Risk, Financial Risk, Credit Analysis
Education
Bauder College 1983 — 1984
Fashion/Apparel Design
DeckSource July 2015 - Present
Ryerson February 2014 - July 2015
Fastenal January 2012 - February 2014
The University of Akron January 2011 - October 2012
ServiceLink August 2010 - December 2010
Skills
Sales, Inventory Management, Merchandising, Sales Operations, Sales Management, Retail, Account Management, Customer Service, Outside Sales, Direct Sales, Wholesale, Inventory Control, Sales Process, Selling, Purchasing, Sales Presentations, B2B, Marketing, Customer Satisfaction, Pricing, Building Relationships, Logistics, Inside Sales, Cold Calling, Time Management, Microsoft Office
Education
University of Mississippi 2007 — 2010
Bachelor of Business Administration (B.B.A.), Real Estate
Community College of Allegheny County 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
PNC Merchant Service April 2014 - Present
PNC Bank January 2011 - March 2014
ServiceLink January 2009 - December 2010
Skills
Loans, Software Documentation, Refinance, Investment Properties, Financial Analysis, Outlook, Microsoft Excel, Selling, Time Management, Management, Sales, Microsoft Office, Microsoft Word
Education
Clarion University of Pennsylvania 2004 — 2008
Bachelor's degree, Mass Media Arts & Journalism
Tastefully Simple January 2014 - Present
ServiceLink January 2014 - Present
ServiceLink Aging and Disabillity Resource Center December 2011 - Present
ServiceLink Aging and Disability Resource Center September 2011 - December 2011
Sands Resort Hotel May 2011 - September 2011
Smoke Free Horry January 2011 - May 2011
Coastal Carolina University September 2010 - May 2011
Ralph Lauren September 2008 - January 2011
Skills
Medicare, Information and Referral, Senior Services, Community Outreach, Social Services, Medicaid, Call Logging, Call Centers, Customer Service, Communication Skills, Written & Oral..., Team Leadership, Advocacy, Grassroots Lobbying, Building Coalitions, Microsoft Office, Policy, Grants, Healthcare, Training, Access, Leadership
Education
Coastal Carolina University 2007 — 2011
Bachelor of Science (B.S.), Health Promotion
NTFN, Inc. June 2013 - Present
ServiceLink March 2012 - June 2013
MetLife October 2011 - January 2012
Bank of America 2006 - 2011
Skills
Appraisals, Loans, Foreclosures, Customer Service, Real Estate, Management, Analysis, Accounting, Mortgage Banking, FHA, Mortgage Lending, Refinance, Loss Mitigation
Education
Amberton University
Business and Human Relations, Business
ServiceLink, a Black Knight company January 2014 - Present
ServiceLink January 2011 - January 2014
ServiceLink January 2009 - December 2010
ServiceLink January 2007 - December 2008
Desert Document Services, Inc. August 2000 - November 2006
MCI - Chandler, AZ January 1996 - July 2000
Skills
Customer Service, Accounting, Call Center, Process Improvement, Agile Methodologies, Project Management, Visio, Business Analysis, Strategic Planning, Vendor Management, Change Management, SDLC, Business Process..., Software Documentation, PMP, PMO, Leadership, Integration, Business Intelligence, Program Management
Education
Mesa Community College 1990 — 1992
Arizona State University 1981 — 1983
Cook & James, LLC May 2012 - Present
ServiceLink January 2010 - May 2012
CardWorks January 2009 - January 2010
Skills
Refinance, Mortgage Servicing, Escrow, Default, Loans, Title Insurance, Closings, Loan Servicing, LPS, Reverse Mortgages, Loan Modifications
Education
California University of Pennsylvania 2006 — 2009
Indiana University of Pennsylvania 2004 — 2005
PLS Logistics Services September 2011 - Present
ServiceLink May 2009 - September 2011
PremCom August 2006 - May 2007
Skills
Citrix, Software Installation, Active Directory, Computer Hardware, Laptops, Printers, Customer Service, Microsoft Office, Problem Solving, Troubleshooting, Operating Systems, Windows, System Administration, Windows 7, Windows Server, Technical Support, Administration, Desktop Support, Blackberry, XP, Hardware, Blackberry Enterprise..., Microsoft Exchange, Switches, VMware, Help Desk Support, Dameware, SharePoint, Virtualization, Remote Desktop, Microsoft Technologies, Information Technology, Group Policy, VMware ESX, WSUS, Office 365, Netbackup, Windows XP, Networking, Servers, Citrix Metaframe, DHCP, Windows XP Pro, Computer Repair, Outlook, VPN
Education
Clarion University of Pennsylvania 2005 — 2009
BA, Information Systems
Carnegie Learning July 2014 - Present
REI April 2014 - September 2014
ModCloth October 2013 - February 2014
AIReS February 2012 - May 2013
ServiceLink January 2011 - February 2012
Citizens Bank March 2008 - October 2010
Caribou Coffee August 2005 - March 2008
Skills
Customer Service, Banking, Manage Client..., Oracle Reports, Microsoft Office, Research, Microsoft Excel, Accounts Payable, Data Entry, Credit, Account Reconciliation, Outlook, Training, Retail, Telephone Skills, Auditing, Finance, Process Improvement, Sales, Customer Satisfaction, Strategic Planning, CRM
Education
Community College of Allegheny County 2004 — 2009
Psychology
Highmark Health July 2014 - Present
glossyMATTER ==> CVShout October 2011 - Present
PNC / ConsultUSA October 2013 - July 2014
Confluence October 2011 - October 2013
Omnyx LLC September 2010 - September 2011
McKesson / LanTEK February 2010 - December 2010
ServiceLink July 2008 - December 2009
Forward Labs, LLC 2003 - 2008
Management Science Associates 2001 - 2003
Liekar Strategic Solutions 1997 - 2001
Skills
SDLC, Agile Methodologies, Scrum, Project Management, Software Development, Program Management, Agile Project Management, Enterprise Software, Software Project..., PMP, Cloud Computing, Problem Solving, Business Analysis, Quality Assurance, Critical Thinking, Strategy, Leadership, Data Warehousing, Consulting, Business Intelligence, Process Improvement, Software Engineering, Microsoft SQL Server, Analysis, Web, Process Development, Solution Architecture, Requirements Gathering, PMO
Education
Appalachian State University 1979 — 1984
BS, Mathematics / Physics
Western Carolina University 1978 — 1979
n/a, General
CDW September 2012 - Present
SRA International December 2011 - October 2012
PNC July 2011 - December 2011
ServiceLink September 2010 - July 2011
7 Layer Solutions Inc May 2010 - July 2010
Philips Healthcare August 2009 - May 2010
McKesson June 2008 - August 2009
AGR International October 2007 - June 2008
Bayer Healthcare January 2007 - October 2007
Skills
System Administration, Architecture, Management, Business Process Design, Full SDLC, Active Directory, Windows Server, Computer Hardware, SharePoint, Windows 7, XP, Windows, Operating Systems, Citrix, Troubleshooting, DNS, Group Policy, System Deployment
Education
Columbia College (PA) 2007 — 2009
MBA, Business Administration
Columbia College 2004 — 2006
Bachelors, Computer Information Systems
Univity LLC April 2015 - Present
Plus Consulting July 2014 - March 2015
Academy Travel Inc August 2011 - December 2014
DIVIUM Consulting, Inc. September 2011 - September 2014
National Network of Digital Schools (NNDS) October 2013 - July 2014
ServiceLink November 2009 - January 2013
Utility Service Partners September 2008 - November 2009
Transport Investements, Inc July 2008 - March 2009
ColdCypress January 2008 - August 2008
TrueClose July 2005 - January 2008
Skills
ASP.NET, C#, SQL, LINQ, .NET, OOP, Visual Studio, T-SQL, HTML, jQuery, Databases, JavaScript, Programming, AJAX, SQL Server, Software Development, Architecture, XML, SDLC, Web Services, Microsoft SQL Server, Web Applications, Team Leadership, Information Architecture, User Experience, Visio, Entrepreneurship, Team Building, ASP.NET MVC, css, WCF Services, VB.NET, ASP, Visual Basic, IIS
Education
American InterContinental University 2004 — 2005
BS, Information Technology
ComputerTech 1997 — 1998
Associate, Computer Information Management
Crown Castle June 2014 - Present
ServiceLink October 2011 - June 2014
ServiceLink December 2009 - October 2011
Ebix Health March 1999 - November 2009
Acclamation Systems, Inc. 1999 - 2008
Skills
Software Development, SDLC, XML, Eclipse, SQL, Java, Java Enterprise Edition, Software Engineering, JSP, SOA, HTML, Web Services, JavaScript, .NET, Unix, Visual Studio
Education
Ashland University 1994 — 1998
BS, Computer Science
Thomas Jefferson High School 1990 — 1994
S.P.C.P. January 2015 - April 2015
WCCT Global December 2012 - June 2014
WCCT Global January 2012 - December 2012
WCCT Global October 2011 - January 2012
WCCT Global August 2010 - October 2011
ServiceLink December 2008 - August 2010
LandAmerica Southland Title March 2005 - August 2007
Lender's First Choice July 2003 - March 2005
Skills
Employee Relations, Onboarding, Human Resources, Talent Acquisition, Management, Personnel Management, HRIS, Performance Management, Deferred Compensation, Customer Service, Strategy, Training, Recruiting, Talent Management, SAP HR, ADP ezLaborManager, Paychex, Ultipro
Education
Cornell University 2009 — 2010
Certification, Human Resource Management
Biola University 2007 — 2009
BS, Organizational Leadership
Biola University 1993 — 1997
Communication: Radio/TV/Film
DICK'S Sporting Goods March 2015 - Present
DICK'S Sporting Goods May 2013 - Present
Dick's Sporting Goods July 2009 - Present
ServiceLink April 2006 - July 2009
Vision Global Solutions April 2006 - July 2009
Crown Castle International 2005 - 2006
Crown Castle International 2002 - 2005
Crown Castle International 2001 - 2002
PNC Bank 1997 - 2001
PNC Bank 1995 - 1997
Skills
Process Improvement, Business Analysis, Forecasting, Financial Analysis, Project Management, Business Intelligence, Strategic Planning, Budgets, Analysis, Requirements Analysis, Business Process..., Project Planning, Access, Financial Reporting
Education
Clarion University of Pennsylvania 1985 — 1989
BS, Finance & Computer Science
Avonworth 1981 — 1985
Carnegie Mellon University October 2008 - Present
Carnegie Mellon University November 2007 - October 2008
ServiceLink September 2006 - October 2007
CERT 2005 - 2006
CTG May 2000 - April 2005
Wal-Mart April 1999 - April 2000
Skills
Software Development, Architecture, Databases, Linux, SQL, Security, Virtualization, Windows, Project Management, Microsoft SQL Server, System Administration, Unix, MySQL, HTML, JavaScript, Oracle E-Business Suite, Oracle RAC, Ruby, Ruby on Rails, Ext JS, Database Design, Architectures, Cloud Computing, Perl
Education
Carnegie Mellon University 2009 — 2012
Computational Biology
University of Arkansas 1996 — 1998
M.A., Ecology
Westminster College (PA) 1992 — 1996
Bachelor of Science (BS), Biology and Environmental Science
RDX (Remote DBA Experts) August 2013 - Present
creehan & company May 2013 - August 2013
ServiceLink 2008 - May 2013
Vision Global Solutions September 2005 - 2008
Equitable Resources 2003 - 2005
Equitable Gas 2002 - 2005
Skills
Database Design, Oracle, PL/SQL, Disaster Recovery, Databases, Microsoft SQL Server, SQL, SharePoint, Agile Methodologies, Software Development, Unix, Business Intelligence, Requirements Gathering, XML, Visio, Software Project..., Requirements Analysis, Unix Shell Scripting, Performance Tuning, Oracle RAC, Shell Scripting, Linux, VMware, Data Guard, TFS, RMAN, Red Hat Linux, SQL Tuning, Architecture, Data Modeling
Education
California University of Pennsylvania 1987 — 1992
Mathematics and Computer Science
Fidelity National Financial July 2015 - Present
Black Knight Financial Services February 2014 - July 2015
ServiceLink January 2013 - February 2014
ServiceLink March 2012 - January 2013
Lender Processing Services, Inc. (LPS) December 2011 - March 2012
Lender Processing Services, Inc. (LPS) September 2011 - December 2011
Lender Processing Services, Inc. (LPS) August 2010 - September 2011
Lender Processing Services, Inc. (LPS) June 2009 - August 2010
CSC Covansys Corporation January 2004 - May 2009
Cygnus Software Pvt Ltd August 2001 - June 2002
Education
International Institute of Information Technology – Bangalore 2002 — 2004
MTech
Loyola Institute of Business Administration 1999 — 2001
MBA
University of Madras 1995 — 1999
Bachelor Of Engineering
Atomic Energy Central School 1989 — 1992
School
NationLink LP May 2013 - Present
Powerlink Settlement Services February 2010 - Present
PowerLink Settlement Service February 2010 - June 2011
ServiceLink August 2008 - February 2010
ServiceLink August 2007 - August 2008
ATM Corporation of America October 2005 - August 2007
ATM Corporation of America September 2003 - October 2005
Skills
Team Building, Vendor Management, Operational Management, Production Control and..., Organizational..., Customer Product..., Strategic Planning, CRM, Operations Management, Mortgage Lending, Default, Management, Leadership, REO, Title Insurance, Training, New Business Development, Executive Management, Investment Properties, Customer Service
Education
Bethany College
Bachelor of Arts, History
Pennsylvania Culinary Institute
Associates Degree, Culinary Arts Emphasis
CapWest Mortgage July 2014 - Present
ServiceLink May 2012 - July 2014
H&R Block Bank June 2009 - May 2012
Freightview 2008 - 2009
First Horizon Home Loans May 2007 - January 2008
NovaStar Mortgage 2005 - 2007
Countrywide Home Loans January 2003 - August 2005
AMN Healthcare April 2002 - January 2003
Compass Minerals June 1999 - August 2000
Skills
Loans, Mortgage Lending, Banking, Sales, Customer Service, Credit, Loss Mitigation, Selling, Finance, Financial Analysis, Loan Origination, Portfolio Management, Microsoft Office, Account Management, Customer Retention, Microsoft Word, FHA, Customer Relations, Consultative Selling, Word, Real Estate, Mortgage, Project Management
Education
Career Academy 2014 — 2015
Project Management Professional Certification (PMP)
Northwest Missouri State University 1992 — 1997
Bachelor of Science, Geography/Geology
Lee's Summit High School
Independent Agent October 2014 - Present
ServiceLink October 2010 - October 2013
BNY Mellon October 2007 - November 2008
Solutions Title Services of America(Div of Aegis Mortgage) February 2006 - May 2007
Skills
Team Management, Team Building, Team Leadership, Human Resources, Employee Training, Customer Relations, Microsoft Office, Microsoft Excel, Recruiting, Customer Service
Education
Art Institute of Houston
AA, fashion marketing and design
Multi Service March 2012 - Present
ServiceLink January 2008 - February 2012
NovaStar Financial February 2005 - December 2007
Citicards January 2002 - February 2005
Event 1/Gear for Sports July 2000 - June 2001
JCPenney 1992 - 2000
Skills
NMLS Registered
Education
Baker University 2002 — 2004
MBA
The University of Kansas 1987 — 1991
BS, Journalism
Exelon January 2007 - Present
CIGNA 2005 - 2006
CIGNA 2005 - 2006
The Refinery 2005 - 2005
Thomson RIA 2004 - 2005
ServiceLink 2003 - 2004
Skills
SDLC, Microsoft SQL Server, Requirements Analysis
Education
West Virginia University 1999 — 2003
Andhra University
ServiceLink February 2010 - Present
Fiserv Lending Solutions April 2005 - February 2010
Fiserv 2003 - February 2010
ISGN 2010 - 2010
Fiserv RSA, Remarketing Services of America 2003 - 2005
Remarketing Services of America 2003 - 2005
Buffalo Niagara Enterprise 2001 - 2003
Reciprocal June 1999 - August 2001
Bureau Veritas September 1992 - June 1999
Skills
Vendor Management, Strategic Planning, Process Improvement, Operations Management, Team Leadership, Leadership
Education
Canisius College 1989 — 1991
BS Management, Business, Management, Marketing, and Related Support Services, Summa Cum Laude
Hamburg High School
Hamburg High School
Hamburg High School
ServiceLink 2007 - Present
Fidelity National Title Group (FNF Subsidiary) 1997 - 2006
California State Bank formerly Landmark Bank August 1988 - August 1997
Skills
Real Estate, Title Insurance, Escrow, Underwriting, Sales, Operational Excellence, Leadership, Contract Negotiation, Financial Analysis, Program Development, Operating Budgets, Mortgage Lending, Loans, Mortgage Banking, Loan Servicing, Credit, Refinance, Foreclosures, Commercial Lending, Loan Origination, Default, FHA, Residential Mortgages, Mortgage Servicing, Reverse Mortgages, Commercial Mortgages, Loan Modifications, Mortgage Underwriting
Education
University of Colorado at Boulder 1994 — 1997
Professional Program, Graduate School of Banking
California State University-Fullerton, Mihaylo College of Business and Economics
Business Administration, Finance
ServiceLink June 1999 - Present
Education
Community College of Allegheny County 1997 — 2000
- Independent April 2015 - Present
FHLBank Pittsburgh December 2014 - April 2015
Management Science Associates, Inc. March 2014 - October 2014
BNY Mellon May 2012 - March 2014
Westinghouse Electric Company August 2011 - May 2012
ServiceLink July 2011 - September 2011
Ariba April 2011 - August 2011
Highmark June 1997 - March 2011
U.S. Navy Reserve August 1996 - August 2003
EBDS March 1989 - June 1997
Skills
Project Management, Software Implementation, PMO, Information Technology, MS Project, Program Management, Project Portfolio..., Process Improvement, PMP, Business Analysis, Visio, Project Planning, Requirements Analysis, Software Project..., Integration, Change Management, Risk Management, Business Process..., SDLC, Quality Assurance, Release Management, Business Architecture, Management, Vendor Relationships, Vendor Management, PMI, Business Strategy, Business Planning, Business Intelligence, IBM Rational Tools, Software Engineering, Software Development, Software Quality..., IT Asset Management, Trading Systems, Business Transformation, Derivatives, OTC, Fixed Income, Equity Trading, Data Warehousing, IT Strategy, Cross-functional Team..., ERP, CRM, Enterprise Software, Strategy, Governance, Requirements Gathering, SharePoint
Education
Capella University 2010 — 2011
Ph.D., General Business and Organizational Management
University of Phoenix 2008 — 2009
MBA/TM, Masters in Business with specialty in Tech Mgmt
University of Phoenix 2004 — 2008
BSB/M, Business Management
ECSI (Educational Computer Systems, Inc.) January 2012 - Present
ServiceLink April 2007 - January 2012
ESS January 2004 - November 2006
Sunoco Chemicals September 2002 - November 2003
TechWrite 2000 - 2002
Skills
Project Management, Business Analysis, Process Improvement, Requirements Gathering, SDLC, Software Quality..., Management, Requirements Analysis, Quality Assurance
Education
California University of Pennsylvania 1995 — 1998
BA, English, Technical Writing
Fidelity National Information Services November 2013 - Present
ServiceLink May 2013 - November 2013
Fiserv February 2010 - May 2013
Financial Equipment Company March 2009 - June 2009
Guaranty Bank May 2007 - September 2008
Edge One Inc. April 2005 - March 2007
Skills
Project Management, Windows 7, Networking, Microsoft Office, Linux, Information Security, Windows Vista, Data Mining, Documentations, Windows, Software Documentation, Troubleshooting, Disaster Recovery, SQL, Visio, Network Administration, Network Security, Databases, SharePoint, Servers, Technical Support, Microsoft SQL Server, Operating Systems, Software Installation, Information Technology, Business Process, Analysis, Documentation
Education
Cardinal Stritch University 2011 — 2013
B.S., BS Strategic Management of Information Systems
Champlain College 2008 — 2010
Digital and Computer Forensics
Milwaukee Area Technical College 2004 — 2008
Associates, Information Security
Wisconsin Lutheran High School 1994 — 1998
Diploma, General Education
Thermo Fisher Scientific August 2013 - Present
FedEx March 2011 - July 2013
ServiceLink February 2010 - February 2011
Bank of New York Mellon July 2009 - January 2010
TowerCare Technologies March 2008 - February 2009
Bayer MaterialScience 2007 - 2008
US Steel 2005 - 2007
Fifth Third Bank 2004 - 2005
Highmark Blue Cross Blue Shield 2003 - 2004
Straight Line 2003 - 2003
Skills
SQL, Troubleshooting, Java, Web Services, Oracle, SOA, Software Engineering, Requirements Analysis, SDLC, Linux, Spring, Unix, Agile Methodologies, Software Development, Java Enterprise Edition
Education
Bharathiar University 1995 — 1999
BE, Computer Science
IRTT, Bharathiar University 1995 — 1999
Bachelor Of Engineering, Computer Science
Spartan Matriculation Hr Sec School 1993 — 1995
Velammal Matriculation Higher Secondary School 1991 — 1993
ServiceLink September 2012 - Present
. October 2010 - February 2012
Financial Dimensions, Inc. February 2007 - September 2008
American Deed Company September 2004 - January 2007
Advantage Equity Services October 2002 - May 2004
Skills
Administration, Customer Service, Team Building, Negotiation, Strategic Planning, Microsoft Excel, Title Insurance, Microsoft Office, Outlook, Team Leadership, Default, Management, Loan Modifications, Closings, Recruiting, REO, Budgets, Account Management, System Administration, Credit, FHA, Refinance, Loss Mitigation, Underwriting, Microsoft Word, Operations Management, Process Improvement, Banking, Vendor Management, Sales Management, Mortgage Banking, Investment Properties, Due Diligence, Notary Public, Risk Management, Leadership
Education
Penn Hills High School 1974 — 1977
Diploma, Business
Community College of Allegheny County
Associates, Business
SEFNCO Communications November 2014 - Present
TRC Global Solutions, Inc. May 2011 - July 2014
ServiceLink April 2009 - August 2010
Quiznos September 2005 - October 2008
Skills
Negotiation
Education
Colorado State University-Pueblo 1996 — 2001
Business Management/MBA, Business
Title365 January 2013 - Present
ServiceLink February 2009 - January 2013
Fidelity National Title September 1998 - May 2008
Fidelity National Title April 1992 - September 1998
Skills
Title Insurance, Mortgage Banking, Loans, Sales
Education
California State University-Fullerton 1980 — 1982
BA, Communications
Commonwealth of Pennsylvania Department of Public Welfare April 2013 - Present
ServiceLink November 2012 - April 2013
PLS Logistics Services February 2012 - June 2012
Citizens Bank September 2011 - February 2012
Aetna September 2010 - July 2011
Aflac May 2010 - September 2010
Verizon Wireless October 2008 - May 2010
Activations June 2007 - October 2008
Skills
Team Building, Outlook, Management, Marketing, Process Improvement, Analysis, Team Leadership, Microsoft Excel, Vendor Management, Project Management, Microsoft Office, Data Analysis, Coaching
Education
Allegheny College 2003 — 2007
Bachelors of Arts, Managerial Economics
Allegheny College 2003 — 2007
Bachelor of Arts (B.A.), Managerial Economics
Dial America August 2013 - December 2014
Servicelink October 2011 - January 2012
NCO May 2011 - October 2011
Polymetric Systems May 2010 - October 2010
Yellowbook February 2004 - April 2009
Yellowbook 2004 - 2009
Skills
Social Media Marketing, Microsoft Office, Social Media, Marketing, Editing, Advertising, Microsoft Excel, Online Advertising, Marketing Strategy, Lead Generation, Account Management, Social Networking, Online Marketing, Direct Marketing, Training, Digital Marketing, Cold Calling, Sales, Customer Service
Education
Community College of Allegheny County 2012 — 2013
Medical Insurance Coding Specialist/Coder, 3.7
American Mortgage Consultants April 2013 - Present
Promontory Financial Group, LLC March 2012 - January 2013
HSBC Bank, NA January 2011 - March 2012
ServiceLink April 2010 - January 2011
Bank of America Home Loans December 2008 - October 2010
DLD Resources 2005 - 2008
The New York Mortgage Company 2003 - 2005
American Equity Services 2000 - 2003
Skills
Mortgage Underwriting, Mortgage Brokers, Mortgage Servicing, Research Projects, Analysis, Communicaitons, Mortgage Modification, Mortgage Fraud, Auditing, Organization, Report Writing, Team Building, Training, Problem Solving, Creativity, Productivity, Leadership, Management, Underwriting, Mortgage Lending, Loans, Loan Origination, Credit, Mortgage Banking, Residential Mortgages, Risk Management, REO, Due Diligence, Banking, FHA, VA loans, Software Documentation, Credit Analysis
Education
Bakersfield College 1984 — 1985
Liberal Arts
Niagara County Community College 1982 — 1983
Liberal Arts and Sciences, General Studies and Humanities
Platinum Storage Group June 2014 - Present
Self employed - Notary Public August 2011 - Present
ServiceLink March 2012 - March 2014
Weight Watchers February 2011 - July 2012
FIRST AMERICAN TITLE INSURANCE COMPANY/UNITED GENERAL TITLE INSURANCE March 2006 - October 2010
OLD REPUBLIC NATIONAL TITLE INSURANCE COMPANY November 2005 - March 2006
OLD REPUBLIC NATIONAL TITLE INSURANCE COMPANY September 2004 - March 2006
OLD REPUBLIC NATIONAL TITLE INSURANCE COMPANY May 2001 - September 2004
QUATRELLA & RIZIO, LLC March 1996 - May 2001
OWENS, SCHINE November 1993 - March 1996
Skills
Real Estate Transactions, Loan Closings, Title Insurance, Title Searches, Title Services, Notary Public, Real Property, Commercial Real Estate, Real Estate, Mortgage Lending, Escrow, Loans, FHA, Investment Properties, Mortgage Banking, Residential Homes, Foreclosures, Underwriting
Education
Fairfield University
Paralegal Studies Certificate; Paralegal Studies Certificate, Real Estate Law; Litigation
Central Connecticut State University 1972 — 1974
English
ServiceLink August 2011 - November 2013
First Preston Management March 2011 - May 2011
JPMorgan Chase March 2008 - November 2010
Freddie Mac 2002 - 2005
Skills
Mortgage Servicing, Loss Mitigation, Default, Mortgage Banking, Real Estate, Loan Servicing, REO, Asset Managment, Foreclosures, Loans, Short Sales, Banking, Credit, Financial Analysis, Risk Management, Customer Service, Analysis, Property Management, Sales, Asset Management, Loan Modifications, Portfolio Management, Valuation, Negotiation, Asset, Marketing, Training, Sales Management, Team Building, Relationship Management, Vendor Management, Selling, Process Improvement, Customer Satisfaction, Relocation, BPO, Outlook, Coaching, Team Leadership, Microsoft Excel, Cross-functional Team..., Data Analysis, Employee Training, Analytics, Financial Services, Salesforce.com
Education
Collin County Community College
AAS, Psychology, Criminal Justice
UnitedHealthcare December 2011 - Present
Sapphire Technologies July 2008 - December 2011
Highmark July 2008 - July 2010
BNY Mellon January 2008 - July 2008
ServiceLink 2006 - 2007
Management Science Associates June 1996 - March 2006
Skills
Process Improvement, Requirements Analysis, SDLC, SAS, Requirements Gathering, Business Analysis, Quality Assurance, Business Requirements, Visio, User Acceptance Testing, Access, SQL, Data Analysis, Data Warehousing, Databases, Analytics, Quality Center, Agile Methodologies, Waterfall, Testing, HIPAA, Team Building, SharePoint, Software Documentation, Analysis, Integration, Business Process..., Change Management, Project Management, Resource Management, Business Intelligence, Vendor Management, Software Project..., MS Project, Enterprise Architecture, Oracle, Cross-functional Team..., Data Modeling, PMP, Business Process, Agile Project Management, PMO
Education
Community College of Allegheny County 1996 — 2004
AS, Math & Science
ServiceLink April 2012 - January 2014
Command Security Corporation September 2009 - April 2012
Banfield Pet Hospital March 2006 - September 2009
Education
Vet Tech Institute 2005 — 2006
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 3.6
Orrick, Herrington & Sutcliffe LLP October 2014 - Present
AEC Group August 2013 - July 2014
ServiceLink January 2012 - July 2013
FedEx Services September 2000 - December 2011
FedEx Services September 2000 - December 2011
Skills
Citrix, Windows Server 2008, Windows Server 2003, Computer Hardware, Troubleshooting, Citrix Metaframe, Desktop Support, Scripting, Powershell, SAN, Active Directory, Windows Server, VMware, Windows, Virtualization, XP, SQL Server, Disaster Recovery, VMware ESX, DNS, VPN, System Administration, Servers, Operating Systems, IIS, Software Installation, Deployment, Security, HP, Blackberry, Hardware, VBScript, SQL, Group Policy, Clustering, Windows 7, TCP/IP, DHCP, HTML, VDI, VMware View, EdgeSight, Access Gateway, SCOM, SCCM, Thin Provisioning, Hypervisor, ESXi, P2V, V2V
Education
Slippery Rock University of Pennsylvania 1995 — 1999
Biology, Chemistry, Anatomy & Physiology, Genetics, MicroBiology, Pre-Physical Therapy
Community College of Allegheny County 1993 — 1995
Pre-Health Professions, Biology, Chemistry, Anatomy & Physiology, Physics, Mathematics
ServiceLink November 2010 - Present
Wells Fargo & Co May 2009 - November 2010
EMC Mortgage March 2009 - May 2009
Citi Residential Lending February 2005 - March 2009
Citi Cards May 2004 - February 2005
Education
Chaffey College
A.A, Business Management
ServiceLink April 2013 - Present
POWERLINK Settlement Services February 2010 - April 2013
Equifax Settlement Services June 2006 - February 2010
ATM Corporation (merged with Servicelink) February 1996 - June 2006
Skills
Title Insurance, Underwriting, Process Improvement, Foreclosures, Origination Title..., Team Building, Leadership, Team Management, Management, Team Leadership, Customer Service, Mortgage Lending, Refinance, Closings, Default, Vendor Management, Mortgage Banking
Education
Dale Carnegie: Skills for Success 2011 — 2011
Community College of Allegheny County 1991 — 1994
Business Administration and Management, General
ServiceLink January 2014 - Present
Lender Processing Services, Inc. (LPS) March 2012 - June 2014
Stanley Black & Decker , Inc. February 1999 - December 2011
Bellaonline.com 2003 - 2011
Bellaonline.com 2003 - 2011
Skills
Customer Service, Blogging, Social Media Marketing, Copywriting, Marketing, Social Media, Accounts Payable, Accounting, Social Networking, Microsoft Excel, Public Speaking, Public Relations, Leadership
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1980 — 1992
ba, business adminstration
ServiceLink August 2012 - Present
Lender Processing Services, Inc. (LPS) August 2008 - August 2012
Skills
Banking, Credit, Foreclosures, Mortgage Banking, Mortgage Servicing, Process Improvement, Loan Servicing, Loss Mitigation, Microsoft Excel, Portfolio Management, Risk Management, Loan Origination, Loans, Mortgage Lending, Real Estate, Residential Mortgages, Underwriting, Vendor Management, Refinance
Education
Auburn University
Aetna January 2015 - Present
Coventry Health Care, an Aetna Company December 2013 - Present
Coventry Health Care, an Aetna Company May 2011 - December 2013
Coventry Health Care, an Aetna Company March 2010 - May 2011
Coventry Health Care, an Aetna Company October 2008 - March 2010
ServiceLink May 2006 - June 2008
Skills
Access, Health Insurance, Insurance, HMO, Data Modeling, Visio, Requirements Gathering, Data Analysis, Business Analysis, HIPAA, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, SharePoint, Team Building, Process Improvement, Customer Service
Education
Community College of Beaver County
Associate's degree, Business Administration and Management, General
Lincoln Learning Solutions November 2014 - Present
Verizon Wireless December 2008 - May 2014
ServiceLink December 2007 - November 2008
Integrated Real Estate Processing June 2007 - October 2007
Mercyhurst University August 2005 - May 2007
Bethany College August 2001 - May 2005
LaRoche College May 2004 - August 2004
Skills
Call Centers, Photoshop, Stat Crew Software, Time Management, Media Guides, Microsoft Office, Adobe Acrobat, Customer Service, Telecommunications, Customer Experience, Customer Satisfaction, Customer Retention, Troubleshooting, Team Leadership, Wireless, Networking, Process Improvement, VoIP, Management, Direct Sales, Account Management, Training, Sales, Technical Support, Team Building, IP, Sales Operations, Coaching, Press Releases, Leadership, Outlook
Education
Mercyhurst College 2005 — 2007
Graduate Degree, Organization Leadership
Bethany College 2001 — 2005
BA, Sports Communication, Cum Luade
Assist Wireless May 2015 - Present
Baker Hughes July 2014 - May 2015
ServiceLink April 2012 - November 2013
Sallie Mae May 2004 - October 2011
US Army May 1991 - October 1999
Skills
Financial Services, Banking, Risk Management, Call Centers, Customer Service, Microsoft Excel, PeopleSoft, Mortgage Lending, Leadership, Training, Loss Mitigation, Mortgage Servicing, Process Improvement, Project Management, Business Process..., Loan Servicing, Team Building, Project Coordination, SDLC, Analysis, Finance, Access, Visio, Default, Vendor Management, Business Analysis
Education
Central Texas College 2004 — 2004
PNC October 2010 - Present
ServiceLink January 2007 - October 2010
First Franklin Finance May 2006 - December 2006
LSI April 2003 - April 2006
Skills
Customer Service, Title Insurance, Refinance, Mortgage Lending, Outlook, Loans, Mortgage Banking, Residential Mortgages, Microsoft Office, Oracle Applications, Lotus Notes, Banking, Finance
Education
Community College of Beaver County 1996 — 1998
Associate of Arts and Sciences (AAS), Clinical Laboratory Science/Medical Technology/Technologist
Edinboro University of Pennsylvania 1992 — 1994
Liberal Arts and Sciences/Liberal Studies
ServiceLink November 2010 - Present
Landamerica Title and Escrow May 2005 - December 2008
Fidelity National Title July 2003 - May 2005
Education
California State University-San Bernardino 2009 — 2010
AA, Liberal Arts/ Social Behavior Sciences
Blenheim Capital Management, LLC June 2013 - Present
ServiceLink January 2012 - June 2013
Honda Research Institute May 2011 - August 2011
Rwanda Development Board/Korea Telecom June 2009 - September 2009
Skills
Object Oriented..., Database Development, Robotic Systems, Java, C++, C#, SQL, Python, JavaScript, Agile Methodologies, Software Development, XML, C, Linux, Microsoft SQL Server, Visual Studio, JSP, Web Services, Programming, HTML, Testing
Education
Carnegie Mellon University 2010 — 2011
M.sc., Software Engineering
Oklahoma Christian University 2006 — 2010
B.Sc., Computer Science
Self Employed January 2014 - Present
Vista Grande Elementary School August 2013 - May 2014
Coach November 2012 - February 2014
Mayflower Elementary School March 2012 - November 2013
ServiceLink October 2010 - July 2011
Citi Residential Lending April 2003 - April 2009
Skills
Loss Mitigation, Mortgage Servicing, SDLC, Mortgage Lending, Loan Servicing, Default, Mortgage Banking, Vendor Management, Loans, Business Analysis, Agile Methodologies, Requirements Analysis, Foreclosures, Research, Short Sales, Retail, Event Planning, Process Improvement, Leadership
Education
Chaffey College 2012 — 2015
Registered Nursing/Registered Nurse, 4.0
Fullerton College 1996 — 1998
Associate of Arts (AA)
ServiceLink September 2010 - Present
Kelly Services January 2010 - September 2010
Perfect Plate Company June 2008 - December 2009
Hoffman Valuations May 2006 - December 2009
Bank of America, HomeFocus Valuation Services, Inc January 2002 - May 2006
LandAmerica Onestop April 2000 - August 2001
AtlanticFirst January 1999 - April 2000
Skills
Real Estate Appraisal..., Real Estate, Appraisals, Valuation, Loans, Due Diligence, Quality Assurance, Residential Homes, Investment Properties, Mortgage Lending, Banking, Process Improvement, Microsoft Office, Project Management, Microsoft Excel, Risk Management, Portfolio Management, FHA, Marketing, Credit, Insurance, Analysis, Customer Service, Team Building, FHA financing, VA loans, USPAP, RESPA, CFPB, HUD, Data Analysis, Database Administration, Quality Management, Management, Loss Mitigation
Education
University of Pittsburgh, College of Business Administration 2012 — 2014
Bachelor of Science, Business Administration; Finance, Business Information Systems
Community College of Allegheny County 2010 — 2012
Associate of Science (AS), Business
Mingle School of Real Estate
Real Estate Appraisal
Clarion University of PA
Communications
Upper Saint Clair High School
LSI 2012 - Present
ServiceLink June 2010 - January 2012
Education
Community College of Beaver County 2009 — 2010
None, History
Mygrant Glass Company August 2015 - Present
National Wellness Supply March 2015 - July 2015
ValuAmerica February 2012 - March 2015
Guardian Protection Services May 2011 - February 2012
Equifax Settlement Services October 2009 - January 2011
Beaver County Jail December 2008 - October 2009
ServiceLink April 2008 - June 2008
Balboa Insurance Group March 2006 - April 2008
Interent Providers Inc. January 2005 - March 2006
Jubilee Foods May 2002 - December 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Quality Assurance
Education
Community College of Beaver County 2008 — 2009
NA, Police Technology, 3.0
Community College of Beaver County 2003 — 2005
NA, Police Technology, 2.0
Beaver County Area Vocational School 2001 — 2003
Diploma, Business Information Systems, 3.85
Ambridge Area High School 1999 — 2003
Diploma, General, 3.1
ServiceLink Title opsServiceLinkDecember 2011 - June 2013
Skills
Vendor Management, Credit, Customer Service, Business Analysis, Banking, Mortgage Lending, Process Improvement, Loans, SDLC, Risk Management, Refinance, Title Insurance, Loss Mitigation, Mortgage Banking, FHA
Education
Ohio Valley College of Technology 2010 — 2011
Associate's Degree, Accounting and Business/Management
Work from Home November 2013 - Present
Servicelink November 2012 - November 2013
MarketPlace Direct, Inc 1994 - 2011
Skills
Offset Printing, Direct Mail, Journalism, Copy Editing, Editing, Copywriting, Blogging
Education
Duquesne University Paralegal Institute 2002 — 2004
Certificate, Paralegal Studies, Immigration, 3.5 QPA
Community College of Allegheny County 1974 — 1976
Associate in Arts, English, 3.64 QPA
Mortgagae connect April 2014 - December 2014
ServiceLink April 2012 - August 2013
Education
Everest Institute-Pittsburgh
Medical Assisting
ServiceLink January 1997 - Present
Skills
Agile Methodologies, SDLC, XML, SQL, Web Services, SOA, Requirements Analysis, Software Development, Java, Visio, Software Engineering, Oracle
Education
Clarion University of Pennsylvania 1992 — 1996
Bachelor of Science (BS), Management Information Systems, General
Lender Processing Services, Inc. (LPS) 2008 - 2011
ServiceLink December 2006 - January 2008
Skills
35 years in the Title...
Education
California State University-Long Beach 1973 — 1975
Platinum Settlement & Escrow January 2014 - Present
National Advantage Settlement Services 2011 - Present
ServiceLink 2008 - 2010
First Merit Settlement Services 2006 - 2008
Land Options 2005 - 2006
ATM Corporation 2003 - 2005
Skills
Title Insurance, Foreclosures, Escrow, Real Estate Transactions, Real Property, Real Estate, Refinance
Education
Community College of Beaver County 2007 — 2009
Associate of Science (A.S.), Humanities/Social Sciences
ServiceLink January 2013 - Present
ServiceLink October 2002 - January 2013
Skills
Process Improvement, Vendor Management, Customer Service, Microsoft Excel, Microsoft Office
Education
Bradford School 1999 — 2000
Associate's degree, Office Administration
ServiceLink 2009 - Present
Skills
Credit, Software Documentation, Risk Management, Leadership, Banking, Data Entry, Loans, Insurance, Loss Mitigation, Customer Service, Access, Microsoft Word, Microsoft Excel, Mortgage Lending, Outlook, Mortgage Servicing
Education
Unversity of Phoenix 2007 — 2012
Master of Science (M.S.), Ciminal Justice Administration
University of Phoenix 2007 — 2011
Bachelor of Science (BS), Criminal Justice
Community College of Beaver County 2005 — 2007
Associate of Applied Science, Criminal Justice/Law Enforcement Administration
Carnegie Mellon University 2012 - Present
ServiceLink May 2013 - August 2013
City of Uniontown May 2011 - August 2011
Education
Case Western Reserve University 2010 — 2011
Laurel Highlands Senior High School 2007 — 2010
Servicelink 2011 - 2013
United Pharmacy Associates September 1995 - December 1999
Subway September 1989 - August 1995
Skills
Mortgage Lending, Risk Management, Mortgage Servicing, Managing Staff, Customer Service
Education
Bradford School 1971 — 1972
Associates, Secretary/Office Staff
Moon High School 1968 — 1971
TMG Health March 2014 - Present
ServiceLink May 2011 - March 2014
Inmedius 2006 - May 2011
BBL Fleet Leasing 2002 - 2006
Yourfit.com 1999 - 2002
Skills
java, Java Enterprise Edition, Java Enterprise..., Software Development, Software Engineering, sql, Oracle, Web Applications, Web Services, WebSphere MQ, JBoss Application Server, AJAX, JSP development, Object Oriented Design, Bosch Visual Rules, Agile Methodologies, XSLT, Security Clearance, SDLC, Distributed Systems
Education
Carnegie Mellon University
Crown Castle June 2014 - Present
RRReview 2013 - 2014
ServiceLink December 2011 - October 2013
Skills
Real Estate, Foreclosures, Mortgage Lending, REO, Short Sales, Investment Properties, First Time Home Buyers, Selling, FHA, Loans, Real Estate Transactions, Sellers, Sales, Mortgage Banking, Customer Service, Relocation, Residential Homes, Marketing, Investors, Negotiation
Education
Bradford School 2004 — 2005
Associate's degree, Business, Management, Marketing, and Related Support Services