ServiceMaster Clean
Industry: Company
DescriptionFounded: 1947 Parent organization: The ServiceMaster Company, LLC
ServiceMaster Clean List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceMaster Clean. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ServiceMaster Clean Salaries. You can even request information on how much does ServiceMaster Clean pay if you want to. Learn about salaries, pros and cons of working for ServiceMaster Clean directly from the past employees.
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ServiceMaster Clean Employees
ISGN February 2015 - Present
Wingspan Portfolio Advisors February 2010 - October 2014
Chase February 2010 - February 2013
Fiserv Lending Solutions March 2008 - December 2009
Atlantic Mortgage Services, Inc. January 2003 - February 2008
ServiceMaster Clean June 2000 - May 2002
US Army April 1992 - April 1996
Skills
Mortgage Lending, Microsoft Office, Finance, Banking, Mortgage Banking, Customer Service, Loan Origination, Residential Mortgages, Credit, Financial Analysis, Credit Analysis, Loans, Process Improvement, Team Building, Leadership, Microsoft Excel
Education
Florida Institute of Technology 2014 — 2016
Master of Business Administration (MBA), Accounting and Finance
University of Alabama in Huntsville 1998 — 2002
Bachelor's degree, Finance
Cornucopia Foods, LLC July 2015 - Present
SG Consulting February 2013 - July 2015
Little Caesars October 2011 - January 2013
SG Consulting Service January 2008 - October 2011
ServiceMaster Clean July 2007 - December 2007
1 800 Flowers.com April 2003 - September 2006
CS Consulting Service February 2002 - April 2003
7-Eleven April 1995 - February 2002
Golf Car Images September 1989 - April 1995
Baxter's Restaurant and Night Club 1984 - 1989
Skills
Profit & Loss Analysis..., Strategic Planning, Team Building, Profit, Marketing, New Business Development, Recruiting, Hospitality, Restaurants, Consulting, Food & Beverage, Franchising, Strategy, Sales Management, Business Process, Entrepreneurship, Leadership Development, Executive Management, Marketing Strategy, Business Strategy, Microsoft Excel, Management, Training, Sales Process, Leadership, Operations Management
Education
College of the Canyons
Associate, Business/Criminal Justice
U.S. Linen & Uniform October 2007 - Present
Servicemaster Clean June 2005 - October 2007
Moon Security June 2004 - May 2005
Skills
P&L, Inventory Management, Facilities Management, Team Building, Operations Management, Contract Negotiation, Customer Service, Sales, Sales Management, Hospitality, Customer Satisfaction, Negotiation, Strategic Planning, Marketing, New Business Development, Account Management, Budgets
Education
Columbia Basin College 2000 — 2003
Kaiser Permanente September 2013 - Present
Radiology Imaging Associates January 2010 - Present
Presbyterian Healthcare Services October 2009 - November 2010
ServiceMaster Clean January 2005 - August 2009
AT&T October 1999 - December 2004
Education
University of Denver - Daniels College of Business 2009 — 2015
MS (in progress), Business Intelligence
University of Colorado Denver 1996 — 1999
MBA
University of Colorado Denver 1996 — 1999
MS, Management Information System
Chinese Culture University 1992 — 1995
BS, Telecommunications; English
ServiceMaster Clean 2007 - 2010
Boston Market June 1997 - November 1999
Skills
Team Building, Public Speaking, Customer Service, Microsoft Office, Data Entry, Microsoft Word, Blogging, Budgets, Nonprofits
Education
College of DuPage 1998 — 2005
Associate of Arts in English, Certificate in Supervision, English, Business and Management, Human Services
York Community High School 1993 — 1997
General Education Diploma, Technical Drafting & Architecture and Home Economics
Glory Unlimited 2013 - Present
Medical Marketing Solutions, LLC 2013 - 2015
Phoenix First Assembly 2012 - 2013
Westchester Christian Worship Center 2009 - 2010
ServiceMaster Clean 1989 - 2008
Skills
Digital Marketing, Marketing Strategy, Market Research, Team Building, Leadership Development, Strategic Planning, Business Development, Ministry Development, Church Administration, Operations Management, Theology, Preaching, Teaching, Community Outreach, Capital Campaigns, Project Management, Team Leadership, Church Media, Public Speaking, Volunteer Management, Leadership, Nonprofits, Fundraising
Education
The King's College
Bachelor of Science (BS), Business Administration, Marketing and Management
Assemblies of God Theological Seminary
Master of Arts (M.A.), Christian Ministries (MACM)
Sidewalk Enterprises April 2013 - Present
ServiceMaster Clean September 2011 - November 2012
Sunshine Rafting Adventures May 2010 - September 2011
City and County of San Francisco June 2006 - August 2009
Skills
Management, Marketing Strategy, Operations Management, Product Marketing, Project Management, Marketing Management, Email Marketing, Marketing, Event Management, Marketing Communications, Bookkeeping, Financial Analysis, Strategic Planning, Team Leadership, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Editing, Negotiation, Accounting, Sales, Event Planning
Education
California State University Stanislaus 2006 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Pepperdine University
ServiceMaster Clean 2007 - Present
Dunbar Christian Preschool 2005 - 2006
GE Financial Assurance 1995 - 1999
Skills
Employee Benefits, Employee Relations, Payroll, Performance Management, Human Resources, Benefits Administration, Customer Service, Coaching, Team Building, Recruiting, Training, Outlook, Customer Retention, Employee Training, Employee Engagement, Insurance, PeopleSoft, Microsoft Excel, Customer Satisfaction, Organizational..., Small Business, Marketing, Contract Negotiation, Budgets
Education
Ashford University 2009 — 2010
MBA, Human Resource Management
Florida Memorial University 1986 — 1993
Bachelor, Business Administration and Management, General
Q4-Consulting December 2012 - November 2013
Moran Industries, Inc. February 2012 - November 2012
Hurst Consulting August 2011 - February 2012
Citizens for Debra Olson April 2003 - December 2011
Express Employment Professionals May 2007 - July 2011
FranChoice January 2005 - May 2007
Roto-Rooter July 2001 - November 2004
ServiceMaster Clean November 1980 - May 2000
Skills
Performance Improvement, Start-ups, Organizational..., Hiring, Entrepreneur, Team Building, Small Business, Business Planning, Franchising, Coaching, Strategic Planning, Staff Development, Management Consulting, Mergers, Entrepreneurship, Mergers & Acquisitions, Leadership Development, Customer Retention, Executive Coaching, Leadership, Sales Operations, Marketing Strategy, Sales, Customer Service, Marketing, Recruiting, Management, Negotiation, Business Development, Customer Satisfaction, Project Planning, Strategy, Training, Finance, Time Management, Operations Management, Business Strategy, Public Speaking, Executive Management, Contract Negotiation, Budgets, Human Resources, Sales Management, Employee Relations, Account Management, Performance Management, New Business Development, Consulting, Team Leadership, P&L Management
Education
Keller Graduate School of Management of DeVry University 1981 — 1983
MBA, Marketing & Finance
Azusa Pacific University 1974 — 1978
BA, Psychology
Stephen James Associates March 2015 - Present
Wells Fargo April 2009 - March 2015
ServiceMaster Clean September 2008 - April 2009
Gap Inc. September 2005 - July 2008
Skills
Sales, Recruiting, New Business Development, Customer Service, Marketing Strategy, Sales Management, Business Development, Finance, Social Networking, Financial Analysis, Marketing, Leadership, Management, Cold Calling, Training
Education
Florida Atlantic University 2004 — 2007
B.A, Intercultural and Organizational Communication
Yost Wing Chun Academy March 2015 - Present
SOLUTIONS Indoor Environmental Consulting 2008 - Present
Servpro Industries 2003 - 2008
ServiceMaster Clean 2001 - 2003
CCS, Inc. 1996 - 2001
On the Spot, Inc. 1992 - 1996
Skills
Indoor Air Quality, Mold, Remediation, Environmental Awareness, Water Damage, Environmental Consulting, Asbestos, Mold Remediation, Water, Restoration, EHS, Industrial Hygiene, Mitigation, Training, Hazardous Waste..., Occupational Health, Fire Management, Inspection, Environmental Compliance, Hazardous Materials, Environmental..., Environmental Science, Water Damage Restoration, Expert Witness, Flood, Thermal Imaging, Industrial Safety, Construction Safety, Risk Assessment, Air Quality, Building Science, Fire Restoration, Safety Management..., Emergency Services, Ergonomics, Environmental Impact..., Emergency Management, Soil, Investigation, Accident Investigation, Bacterial Identification, Disaster Response, HAZWOPER, Environmental, Litigation, OSHA, Bacteriology, Toxicology, Moisture Control, Mycology
Education
Columbia Southern University 2009 — 2013
Bachelor of Science (BS), Occupational Safety and Health Technology/Technician, 4.0
Columbia Southern University 2009 — 2010
Certificate, Industrial Hygiene Management, 4.0
Columbia Southern University 2012 — 2013
Certificate, Environmental Management, 4.0
The New America School August 2015 - Present
The New America School July 2014 - July 2015
Edge Pest Control November 2013 - July 2014
Access Point Family Services January 2013 - July 2013
Progrexion September 2012 - December 2012
Ascent Marketing, LLC. April 2011 - October 2012
Idaho Department of Juvenile Corrections April 2012 - July 2012
ServiceMaster Clean January 2006 - May 2006
Skills
Highly personable, Organized Multi-tasker, Dedication to work, Loyal, Fast Learner, Spanish-speaking, Cpr Certified, Public Speaking, Leadership, Teaching, Microsoft Excel, Training, Team Building, Critical Thinking
Education
Colorado Christian University 2014 — 2017
Master of Arts (M.A.), Counseling Psychology
Brigham Young University - Idaho 2009 — 2012
Bachelor's degree, Psychology
University of Northern Colorado 2006 — 2006
Art/Art Studies, General
ARGO Data January 2011 - Present
CH2M HILL May 2010 - August 2010
ServiceMaster Clean May 2005 - May 2010
Skills
Microsoft Office, JavaScript, Business Analysis, Software Documentation, Microsoft SQL Server, SQL, HTML, XML
Education
University of Oklahoma 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration & Management Information Systems
Hardin-Simmons University
San Bruno Police Department October 2014 - Present
Sentinel Offender Services, LLC November 2013 - Present
Sentinel Offender Services, LLC January 2013 - May 2013
ServiceMaster Clean August 2007 - March 2013
Skills
Case Management, Social Services, Crisis Intervention, Group Therapy, Conflict Resolution, Program Development, Mental Health, Community Outreach, Criminal Justice, Corrections, Criminology, Workshop Facilitation, Public Speaking, Enforcement, Case Management Services
Education
California State University-Chico 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice
Butte College 2008 — 2011
Associate's degree, Administration of Justice
Ideal Restoration January 2015 - Present
Ideal Restoration September 2009 - January 2015
ServiceMaster Clean August 2006 - September 2009
18 Media 1999 - 2006
Go To Publications 2003 - 2004
SCA Hygiene Products 1996 - 1999
Skills
IICRC Water Certified, Fire/Smoke Certified, Asbestos Inspector, RRP LEad Certified, Restoration Estimating, Odor Removal, Mold Technician..., Odor, Mold, Restoration, Asbestos, Water, Water Damage, RRP, Mold Remediation, Remediation, Construction, Contractors, Fire Restoration, Environmental Awareness, Mitigation, Water Damage Restoration, Carpet, Fire Management, Construction Management, Management, Strategic Planning, Team Building, Environmental Consulting, Indoor Air Quality, HAZWOPER, Demolition, Hazardous Waste..., Sales, Environmental Compliance, Business Development, Customer Service, Carpentry, Contract Negotiation, Process Scheduler
Education
Kent State University 2012 — 2012
AA, Restoration Project Management
California State University-Hayward 1994 — 1998
The Acadamy
Sculptureworks October 2001 - Present
ServiceMaster Clean February 2014 - June 2014
Skills
Drawing, Photoshop, Microsoft Office, Contemporary Art, Photography, Research, InDesign, Illustrator, Graphic Design, Marketing, Art Exhibitions, Web Design, Adobe Creative Suite, Adobe Acrobat, Management, Strategic Planning, Social Media, Sales, Customer Service, Team Building
Education
Hendrix College
Servpro Industries January 2014 - Present
The Dwyer Group May 2010 - 2013
McDaniels Auto Group May 2008 - May 2010
ServiceMaster Clean June 2003 - September 2007
American Uniform Co. May 2001 - June 2003
The UPS Store November 1995 - May 2001
Skills
Business Development, Business Planning, Franchise Consulting, Franchising, Management Consulting, Entrepreneurship, Small Business, Start-ups, Team Building, Training, Leadership, Management, Market Planning, New Business Development, P, Sales Management, Strategic Planning, Strategy, Customer Service, Account Management, Marketing, Operations Management, Marketing Strategy, Coaching, Budgets
Education
East Tennessee State University
Bachelor of Business Administration (BBA), Marketing
McIntosh Business Solutions September 2010 - Present
ServiceMaster Clean March 2011 - March 2012
YWCA of Greater Memphis 2005 - 2010
Camelot Care Centers 2004 - 2005
Skills
Operations Management, Business Planning, Strategic Planning, Organizational..., Leadership, New Business Development, Management, Team Building, Customer Service, Budgets, Coaching, Insurance Brokerage, Major Gift Development, Major Gift Cultivation, Sales, Account Management, Public Relations, Selling, Training, Business Development, Insurance, Fundraising, Small Business, Public Speaking, Sales Management, Project Planning, Marketing, Contract Negotiation, Forecasting
Education
The University of Memphis 2000 — 2003
Bachelor, Social Work
Harding University
MBA, Business
Recreational Insurance Specialist June 2012 - Present
Jimmy Jazz November 2011 - January 2013
ServiceMaster Clean September 2011 - December 2011
Onyxx Marketing May 2011 - October 2011
One Life of America September 2010 - May 2011
Barbicas Construction July 2008 - December 2009
Skills
Workshop Facilitation, Social Media Marketing, Microsoft Office, Accounting, Marketing, Management, Call Center, Customer Service, PowerPoint, Numeric, Microsoft Word, Ten Key, Data Entry, Office Management, Sales, Administrative..., Outlook, Insurance, Property, Switchboard, Critical Thinking, Customer Satisfaction, Accounts Payable, Switchboard Operator, Highly detail oriented, Accounts Receivable, Teamwork, Time Management, Invoicing, Cold Calling, Spreadsheets, Telephone Skills, Team Building, Social Networking, Budgets, Research, Process Scheduler, Training, Retail, Inventory Management
Education
Hiram College 2004 — 2012
Harrison Central High School 1999 — 2004
EY April 2014 - June 2015
Cincinnati Children's Hospital Medical Center April 2012 - April 2014
ServiceMaster Clean August 2009 - April 2012
Creo Consulting LLC March 2008 - July 2009
Skills
Accounts Payable, QuickBooks, Invoicing, Microsoft Word, Data Entry, Account Reconciliation, Inventory Management, Office Management, Customer Service, Payroll, Accounts Receivable, Administrative..., Outlook, Microsoft Excel, Process Improvement
Education
Saint Joseph's College 2012 — 2014
Accounting
Ball State University - College of Business 2003 — 2007
Bachelor of Science Business Administration
Self Employed August 2014 - Present
ServiceMaster Clean September 2013 - June 2014
Toys R Us October 2012 - January 2013
Walmart June 2007 - November 2011
Skills
Photoshop, Illustrator, InDesign, Dreamweaver, Typography, Layout, Customer Service, Microsoft Office
Education
Berks Technical Institute 2012 — 2014
Associate's degree, Graphic Design
University of Phoenix June 2009 - Present
ServiceMaster Clean June 2008 - March 2009
Farmers Insurance October 2007 - June 2008
Farmers Insurance October 2005 - October 2007
Electronic Data Systems February 1998 - October 2005
Syntellect June 1997 - February 1998
Syntellect March 1996 - June 1997
United States Air Force December 1991 - December 1995
Skills
Customer Service, Insurance, Spanish, Documentation, Policy, Teamwork, English, Microsoft Office, Word, Excel, Customer Relations, PowerPoint, Supervisory Skills, Problem Solving, Outlook, Conflict Resolution, Coaching, Writing, Mentoring, Windows, Public Speaking, Troubleshooting, Creative Problem Solving, Software Documentation, Leadership, Leadership Development, Higher Education, Training, Teaching, Staff Development, Critical Thinking, Microsoft Excel, Microsoft Word
Education
Western International University 2011 — 2013
Innovative Leadership, Global Busienss, 4.0
Chapman University 1992 — 1995
B.S., Computer Information Systems, 3.89
Cypress College 1984 — 1989
A.A., General Education
Magnolia high school 1980 — 1984
Verizon Wireless December 2011 - Present
ServiceMaster Clean September 2009 - June 2011
Redlands Foothill Groves May 2008 - March 2009
Skills
Account Management, Analytics, Business, Creative Problem Solving, Mathematics, Determination, Highly detail oriented, Microsoft Office, Technical Support, Telecommunications, Customer Service, Management, Team Leadership, Time Management, Accounts Payable, Team Building, Leadership, Training, Customer Retention, Coaching, Telephone Skills, Troubleshooting, Wireless, Outlook, Customer Satisfaction, Customer Experience, Call Centers, Invoicing, Data Entry
Education
California Baptist University 2007 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Crafton Hills College 2002 — 2004
Associate of Science (A.S.), Mathematics
Blackburn Middle School August 2015 - Present
Key Staffing Solutions August 2014 - Present
Walmart April 2015 - July 2015
ServiceMaster Clean November 2014 - April 2015
Cleveland School District August 2007 - July 2014
Skills
Secondary Education, Teaching, Classroom Management, Educational Technology, History, American History, Lesson Planning, Curriculum Development, Curriculum Design, Classroom, Janitorial, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, Testing, Regulatory Documentation, Foreign Languages, Differentiated..., Critical Thinking, Creative Writing, Public Speaking, Teaching English as a..., Language Teaching, Literacy, Student Counseling, Time Management, Academic Writing, Editing, Proofreading, ESL, World History, Higher Education, Social Studies, Teaching Writing, Middle School, Teacher Mentoring, Data Driven Instruction, Curriculum Mapping, Behavior Management, Education Reform, Cooperative Learning, RTI, Education Policy, Student-Centered..., Integrating Technology..., Research, Microsoft Office, Customer Service, Staff Development
Education
Delta State University 2002 — 2007
Bachelor of Arts (BA), History
Delta State University 2002 — 2007
Bachelor of Science in Education, Social Science Teacher Education
Lake Washington Institute of Technology July 2012 - Present
Lake Washington Institute of Technology September 2008 - June 2012
Northshore Baptist Church July 2006 - September 2008
Dodd Camera August 2002 - June 2006
ServiceMaster Clean June 1997 - June 2002
Skills
Staff Development, Training, Budgets, Team Leadership, Time Management, Process Improvement, Event Management, Project Management, Higher Education, Leadership Development, Public Speaking
Education
Cedarville University 1997 — 2000
BA, History
Pacific Dental Services January 2015 - Present
Pacific Dental Services March 2013 - December 2014
ServiceMaster Clean July 2012 - February 2013
LA Fitness January 2009 - June 2012
Skills
Facility Management, Customer Service, Communication, Cash Handling Experience, Business Process..., Delinquent Account..., Vendor Relations, Team Building, Executive..., Collaborative..., Change Management, Operations Analysis, Client Retention, Team Training &..., Mentoring, Multi-tasking, Customer Retention, Operational Analysis, Facilities Management, Operations Management, Employee Relations, Cross-functional Team..., Team Leadership, Project Management, Training, Marketing, Leadership Development, Contract Negotiation, Event Planning, Strategic Planning, Outlook, Business Analysis
Education
Western Oregon University 2007 — 2008
Bachelor's of Science, Business, Marketing
Northwood University-Florida 2005 — 2006
Bachelor's in Science (not complete), Entertainment & Sport Management
Clark College 2003 — 2005
Associate of Arts (A.A.), General Studies
MicroTek 2013 - Present
ServiceMaster Commercial Cleaning Services June 2011 - 2013
ServiceMaster Clean 2004 - 2011
Motorola 1988 - 2001
Skills
Business Development, Management, Sales, New Business Development, Team Building, Sales Process, Account Management, Sales Management, Contract Negotiation, Negotiation, Hiring
Education
Roosevelt University 1999 — 2002
Eastern Illinois University 1984 — 1985
Hoffman Estates High School 1980 — 1984
ServiceMaster Clean November 2012 - Present
Skills
Executive..., Operating Systems, Accounts Payable, Accounts Receivable, Human Resources, Social Media Marketing, Email Marketing, Organizational..., Green Cleaning, Janitorial, Customer Service, Customer Satisfaction, Process Scheduler, Invoicing, Payroll, Operations Management
Education
Harrisburg Area Community College 2007 — 2009
Accounting and Business/Management
Dover Area High School 2001 — 2004
Cornerstone Church Hemet December 2014 - Present
DreamMaker Bath & Kitchen June 2006 - Present
ServiceMaster Clean May 2005 - Present
Longs Drugs August 1980 - May 2005
Skills
Leadership, Team Building, Management, Budgets, Small Business, Sales, Restoration, Construction, Tiles, Renovation, Contractors
Education
Grossmont College 1979 — 1980
computer science
Business Interiors & Equipment Inc October 2011 - Present
ServiceMaster Clean January 2010 - September 2011
Skills
Sales Management, Strategic Planning, Account Management, Small Business, Team Building, New Business Development, Marketing Strategy, Sales, Direct Sales, Leadership, Customer Satisfaction, B2B, Selling, Marketing, Management, Outlook, Customer Retention, Advertising, Cold Calling
Education
Eastern Washington University 2005 — 2007
Business Managment & Marketing
Jiangxi Science and Technology Normal University September 2014 - Present
ServiceMaster Clean May 2012 - June 2014
Higher Colleges of Technology August 2000 - January 2010
Central Washington University August 1998 - June 2000
Chonnam National University August 1995 - June 1996
Skills
Staff Development, Public Speaking, Teaching, Time Management, English, Event Planning, PowerPoint, ESL, Administration, Leadership, Teaching English as a..., Management
Education
Bellingham Technical College 2010 — 2012
Associate's degree, Accounting, 4.0
Central Washington University 1998 — 2000
Master's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
Western Washington University 1992 — 1996
TEFL Diploma, Teaching English as a Second or Foreign Language/ESL Language Instructor
ServiceMaster Clean January 2014 - Present
Weathers Audio Video, Inc November 2006 - December 2013
Skills
Sales, Consumer Electronics, Merchandising, Forecasting, Competitive Analysis, Sales Management, Retail Buying, Negotiation, Inventory Control, Project Management, Customer Service, Process Scheduler, Trade Shows, Retail, E-commerce, Pricing, Product Development, Product Marketing, Store Management, P&L Management, Brand Management, Retail Sales, Loss Prevention, Inventory Management, Visual Merchandising, Disaster Recovery
Education
University of Central Oklahoma - College of Business Administration 2006 — 2008
Bachelor of Business Administration (BBA), Management
East Central University 1992 — 1994
Mass Communication/Media Studies
Seminole State College (Oklahoma) 1991 — 1992
Associate of Arts (A.A.), Business/Corporate Communications
Rose State College
Electrical, Electronics and Communications Engineering
ServiceMaster Clean April 2013 - Present
JANSON Communications February 2011 - April 2013
JANSON Communications February 2011 - March 2013
ServiceMaster January 1989 - January 2001
Skills
Event Management, Event Planning, Corporate Communications, Leadership, Strategy, Marketing, Training, Microsoft Office, Strategic Planning, Management, Budgets, Internal Communications, Team Leadership, Customer Service, Public Speaking, Project Management, Franchise Consulting, New Business Development, Team Building, Sales, Business Development, Operations Management, Sales Management, Small Business, Customer Satisfaction, Account Management
Education
Marymount University 1993 — 1995
MA, Counseling
Elon University 1985 — 1989
BA, Psychology
Elon University
Bachelor of Arts; Master of Arts, Psychology
Restoration Consulting Group LLC August 2012 - Present
ServiceMaster Restore September 2012 - July 2015
ServiceMaster Restore June 2005 - August 2012
Furniture Medic June 2000 - June 2005
ServiceMaster Clean September 1995 - May 2000
Skills
Franchising, Operations Management, New Business Development, Relationship Sales and..., Contract Management, People Development, New Business Set-up, Marketing Strategy, Sales Performance..., Internal Audit, Quality Assurance, Sales Performance, Management, Restoration, Training, Water Damage, Strategy, Sales Management, Customer Satisfaction, Leadership, Coaching, Change Management, Small Business, Team Leadership, Negotiation, Customer Service, Mold Remediation, Franchise Consulting, Fire Management, Team Building, Business Development, Sales, Sales Operations, Strategic Planning, Carpet Cleaning, Leadership Development, P&L Management, Business Planning, Carpet, Lead Generation, Sales Process, Contract Negotiation, Account Management, Income Statement, Cold Calling, Selling, B2B, Start-ups, Entrepreneurship, Executive Management
Education
California State University-Stanislaus
Business Administration, Management and Operations
Fresno City College
Associate of Arts (A.A.), Business/Commerce, General
ServiceMaster Clean August 2013 - Present
McCann Erickson April 2006 - August 2013
Leo Burnett April 2001 - March 2006
Independent Consultant August 1999 - March 2001
FCB Global January 1998 - August 1999
Levenson May 1996 - January 1998
Overcash & Moore Advertising January 1995 - April 1996
Bandy Carroll Hellige March 1993 - December 1994
American Red Cross March 1992 - February 1993
Muscular Dystrophy Association January 1989 - July 1991
Skills
Integrated Marketing, Advertising, Management, Marketing, Marketing Strategy, Social Media, Strategy, Marketing Communications, Brand Management, Digital Marketing, Program Management, CRM, Social Media Marketing, B2B, Online Advertising, Strategic Planning, Sports Marketing, Competitive Analysis, Creative Direction, Event Management, Direct Marketing, Market Planning, Budgets, Public Relations, Sponsorship, Training, Mobile Marketing, Recruiting, Sales, Online Marketing
Education
INDIANA UNIVERSITY
Bachelor of Arts, Sociology
Indiana University Bloomington
Bachelor of Arts, Sociology
Sales Professional November 2014 - Present
ServiceMaster October 2013 - November 2014
ChemDry Headquarters September 2012 - October 2013
ServiceMaster Clean March 1999 - March 2012
OJ's Services March 1998 - March 1999
The Woman's Touch Cleaning Service October 1985 - March 1998
U.S. Air Force May 1980 - May 1984
Skills
Sales Management, Sales Process, Great People Skills, Microsoft Office, Friendship, Christian, Hard Worker, Early Riser, Dedicated, Fast Learner, Six Sigma, Social Networking, Operations Management, Leadership, Contract Negotiation, Customer Satisfaction, Account Management, Customer Service, Management, Managed Hosting, Sales, Sales Operations, Selling, Team Building, Training
Education
The University of Memphis 1990 — 1992
Business Administration and Management, General
Community College of the Air Force 1980 — 1982
Aircraft Powerplant Technology/Technician
Exact Staff, Denver CO February 2012 - Present
Rural Metro Corp./ Pridemark Paramedic Services October 2010 - Present
Exact Staff 2012 - 2012
ServiceMaster Clean December 2007 - July 2010
Skills
IV Therapy, EKG, ICS, Microsoft Office, Microsoft Works, Quickbooks, Phone Skills, Filing, Time Management, Organizational..., Confidentiality, Employee Relations, Team Building, Communications Strategy, Crisis Management, Creative Problem Solving
Education
Front Range Community College 2010 — 2010
Emergency Medical Technician - Basic, Emergency Medicine
Colorado State University 2008 — 2009
Berthoud High School 2002 — 2006
ServiceMaster Clean May 2014 - Present
ServiceMaster May 2012 - Present
Fields BMW of Daytona July 2012 - December 2012
Florida's Seafood January 2006 - November 2012
Bachand & Bachand P.A. January 2012 - May 2012
Skills
Troubleshooting, Team Building, Customer Satisfaction, Call Centers, Customer Service, Carpet Cleaning, Communication, Microsoft Word, Research, Outlook, Legal Writing, Westlaw, PowerPoint, Microsoft Office
Education
University of Central Florida 2010 — 2012
Bachelor's Degree, Legal Studies, General
Eastern Florida State College 2007 — 2009
Associate of Arts (AA)
Merritt Island High School 2004 — 2007
High School Diploma, General Studies
Merry Maids of Columbus January 2015 - Present
ServiceMaster Clean November 2007 - July 2014
Redemtech October 2005 - November 2007
ServiceMaster Clean December 2002 - October 2005
BT June 2000 - December 2002
Loudoun County Public Schools August 1998 - July 2000
Skills
Strategic Planning, Business Development, Account Management, Strategic Initiatives, Key Account..., Customer Insight, Negotiation, Collaborative Problem..., Teaching, Team Building, Customer Focus, Process Improvement, Building Relationships, Sales Presentations, Sales Operations, Customer Retention, Sales Process, P&L Management, Customer Satisfaction, Salesforce.com, Lead Generation, Sales, CRM, B2B, Customer Service
Education
George Mason University 1995 — 1998
Master of Education (MEd), Counseling and Development
Cedarville University 1988 — 1991
Bachelor of Arts (B.A.), Psychology
ServiceMaster Clean October 2000 - Present
ServiceMaster Disaster Restoration Services June 1998 - June 2000
ServiceMaster Clean June 1995 - June 1998
Vaughan's Marketing Service June 1994 - June 1995
Skills
Coversions of..., Marketing, New Business Development, Sales Management, Marketing Strategy, Account Management, Sales, Customer Retention, Business Development, B2B, Franchising, Market Planning, Management, Lead Generation, Customer Satisfaction, Insurance, Sales Process, Small Business, Team Building, Contract Negotiation, Operations Management, Strategic Planning, Cold Calling, Business Planning, Direct Sales, Water Damage, Restoration, Selling, Mold Remediation
Education
Humboldt State University 1973 — 1978
Bachelor of Science (BS), Business Administration and Management, General
Eastman Chemical Company August 2013 - Present
FRSTeam of St.Louis December 2011 - August 2013
BVK Direct June 2009 - December 2011
ServiceMaster October 2006 - November 2008
ServiceMaster Clean August 2004 - October 2006
Southern Stores Inc December 2002 - August 2004
Wal-Mart May 1997 - November 2002
Razorback Video & Tanning March 1999 - August 2002
Skills
Budgets, Small Business, Microsoft Word, Franchising, Access, Organization, Six Sigma, FrontPage, XP, Windows 95, Windows NT, Outlook Express, ACT!, Microsoft Excel, Cold Calling, Customer Satisfaction, Customer Service, Account Management, Advertising, Retail, Time Management, Call Center, Marketing Strategy, Social Media Marketing, Social Networking, Social Media, B2B, Online Advertising, Customer Retention, SEO, Marketing, Networking, Outlook, Ultimate, Sales, Team Building, Team Leadership, Lead Generation, CRM, Direct Marketing, Strategic Planning, Operations Management, Training, Leadership, New Business Development, Sales Management, Contract Negotiation, Salesforce.com, Trade Shows, Market Planning
Education
Harding University 1997 — 2004
Bachelor, Business Administration; Marketing and Management
Specialty Cleaning Services September 2012 - Present
ServiceMaster Clean February 2003 - August 2011
Kenny Construction Company June 2001 - November 2002
Rust-Oleum Corporation 1986 - 2001
Skills
Risk Management, Accounting, Facilities Operations, Customer Relations, Budgeting, Team Building
Education
Webster University 1981 — 1982
Master's, Business
National College of Education 1980 — 1981
Bachelor's, Management
College of Lake County 1978 — 1980
Associate, Business
ServiceMaster Clean March 2011 - Present
Cerenity Senior Care March 2013 - January 2015
AmeriCorps August 2007 - August 2009
Skills
Healthcare, Hospitals, Nursing, Public Speaking, Microsoft Word, Customer Service, Community Outreach, Research, Microsoft Excel, Strategic Planning, Time Management, Training, Staff Development
Education
The College of St. Scholastica 2003 — 2007
BA, English with 5-12 Language Arts Certification
Bethel University
Bachelor's Degree, Pre-Nursing Studies
McDonald's Corporation December 2012 - Present
Codilis & Associates, P.C. April 2008 - December 2012
myFootpath December 2006 - March 2008
ServiceMaster Clean July 2005 - September 2006
Skills
Microsoft Excel, Software Documentation, Invoicing, Customer Service, Social Networking, Process Improvement, Recruiting, Marketing, Administrative..., PowerPoint, Microsoft Office, Editing, Event Planning, Outlook, Sales, Creative Writing, Social Media, Legal Writing, Microsoft Word, Teamwork, Time Management
Education
Columbia College Chicago 2006 — 2009
BFA, Fiction Writing
Moraine Valley Community College 2004 — 2006
Associates, General Education
Columbia College
A
Faith Technologies, Inc. September 2014 - Present
Lowe's Home Improvement February 2006 - September 2014
ServiceMaster Clean July 2011 - November 2011
Skills
Inventory Management, Human Resources, Leadership, Management, Customer Service, Accounts Receivable, Sales, Invoicing, Operations Management, Merchandising, Troubleshooting, Bookkeeping, Benefits Administration, Store Management, Recruiting, Customer Satisfaction, Employee Relations, Time Management
Education
East Tennessee State University 2005 — 2008
B.S., Human Resource Management
United States Air Force September 2008 - September 2014
ServiceMaster Clean June 2004 - July 2008
Skills
Aircraft, Weapons, Troubleshooting, Training, Maintenance, Military, Security Clearance, Military Experience, Electricians, Microsoft Office, Military Operations, COMSEC, Aircraft Maintenance, Supervisory Skills, Security, Readiness, Process Improvement, Public Speaking, Explosives Safety, Leadership, Team Building, Electronics
Education
Pennsylvania College of Technology 2014 — 2016
Associates in Electronics and Computer Engineering Technology, Robotics and Automation
Community College of the Air Force 2008 — 2014
Aircraft Armament Systems Technology
ServiceMaster Clean September 2015 - Present
LBE, Ltd. January 2015 - June 2015
St. Theresa Parish July 2014 - December 2014
St. Theresa Parish February 2013 - June 2014
St. Theresa Parish January 2012 - February 2013
CO-OP Humboldt Park January 2010 - June 2010
Skills
Public Speaking, Editing, Research, Nonprofits, Politics, Volunteer Management, Newsletters, Microsoft Excel, PowerPoint, Social Media, Proofreading, Microsoft Publisher, Policy Analysis, Public Policy, Non-profits, Management, Marketing, QuickBooks, SQL, Corporate Finance
Education
Northern Illinois University 2013 — 2015
Master of Business Administration (M.B.A.)
DePaul University 2009 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Northridge Prepatory School 2003 — 2007
NationAll Clean Flooring Restoration Inc. February 2006 - July 2010
ServiceMaster Clean March 2001 - December 2005
Ameritel Communications May 1998 - February 2001
Skills
Small Business, Entrepreneurship, Start-ups, Business Strategy, Accounting, Strategic Planning, Business Planning, Marketing Strategy, Advertising, Office Administration, Customer Service, Teamwork
Education
College of Central Florida
Kuhn Automotive Group July 2015 - Present
Nalley Automotive Group September 2014 - July 2015
Jim Ellis Automotive Dealerships May 2013 - September 2014
Momentum Management March 2014 - July 2014
ServiceMaster Clean October 2012 - March 2013
Hopequest Group May 2008 - October 2012
Aaron's, Inc 2007 - 2008
Skills
Customer Service, Leadership, Biblical Studies, Online Social Networking, Sales, Blogging, Social Networking, Strategic Planning, Personality Assessment, Team Building, Microsoft Office, Non-profits, Microsoft Excel, Operations Management, Sales Operations, Operational Excellence, Competitive Analysis, Addiction Recovery, Automotive, Liability Analysis, Long-term Customer..., Customer Satisfaction, Customer Retention, Marketing Management, Product Marketing, Marketing Strategy, Law Enforcement..., Juvenile Justice, First Responder, Employee Training, Training, Nonprofits, Networking, P&L Management, Sales Process, Inventory Management, Direct Sales, Cold Calling, Pricing, Program Management, Selling, Salesforce.com, Account Management, Purchasing, CRM, Team Leadership, Management, Strategy, B2B, Budgets
Education
Hillsborough Community College 1999 — 2000
Officer Certification, Florida Law Enforcement
Florida Metropolitan University 1997 — 1999
Computer Information Science
Hathaway Dinwiddie October 2013 - Present
InnVision Shelter Network 2012 - October 2013
SolarCity October 2010 - June 2012
Burke Williams Day Spas, Inc. December 2009 - October 2010
American Home Renewal July 2008 - September 2008
DMG World Media January 2008 - July 2008
ServiceMaster Clean September 2007 - December 2007
Sonic Automotive - Acura of Serramonte April 2007 - September 2007
Webcor Builders October 2006 - April 2007
Bank of America June 2006 - October 2006
Skills
Data Entry, Customer Service, Therapeutic Massage, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Salesforce.com, Team Building, Swedish, Marketing, Event Planning, Office Management, Invoicing, Telephone Skills, Software Documentation, Payroll, Teamwork, SolarWorks, SolarBid, ADP Payroll, iEmployee, AsureForce, Liens, Garnishments, Withholding, Management, Accounting
Education
Skyline College 2012 — 2017
Multi-/Interdisciplinary Studies, General
National Holistic Institute 2008 — 2009
CMT, Massage Therapy
City College of San Francisco 2004 — 2006
n/a, General Studies
ServiceMaster Clean Assistant Station Manager
United States Department of Defense April 2010 - February 2012
Duke University Health System November 2007 - December 2009
East Carolina University 2004 - 2007
Skills
Customer Service, Event Planning, Public Speaking, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Strategic Planning, Data Analysis, Team Building
Education
East Carolina University 2008 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
East Carolina University - College of Business 2003 — 2007
Bachelor of Arts (B.A.), Psychology
ServiceMaster June 2014 - Present
ServiceMaster Clean August 2013 - June 2014
ServiceMaster Clean October 2012 - September 2013
ERA Franchise Systems LLC 2009 - 2012
CKE RESTAURANTS 2006 - 2009
Jack in the Box 1999 - 2006
EINSTEIN NOAH BAGEL GROUP 1995 - 1999
McCORMICK & SCHMICK'S SEAFOOD RESTAURANT 1992 - 1995
Skills
Brand Management, Social Media Marketing, Marketing Communications, Internal Communications, Media Planning, Strategic Planning, Marketing Strategy, Franchising, Strategic Partnerships, Staff Management, Field Marketing, Direct Marketing, Mobile Devices, Public Relations, Market Planning, Email Marketing, Management, Marketing, CRM, Integrated Marketing, Leadership, Sales, Brand Awareness, Strategy, Advertising, Project Management, SEO, Social Media, Market Analysis, Team Building, New Business Development, B2B, Customer Service
Education
Loyola University 1999 — 2000
Master of Business Administration (MBA), Marketing
Humboldt State University
B.A, Economics
Sunny hills high school
ServiceMaster Clean June 1983 - Present
ServiceMaster Industries November 1979 - June 1983
Skills
Restoration, Carpet Cleaning, Mold Remediation, Mold, Water Damage, Carpet, Account Management, Fire Management, Contract Negotiation, Budgets, Mitigation, Indoor Air Quality, Upholstery, Fire Restoration, Pressure Washing, Water Damage Restoration, Xactimate, IICRC Certified, Property Damage, Applied Structural..., Furniture Cleaning, Reconstruction, Floor Cleaning, Structural Drying, Small Business, Remediation, Flood, Thermal Imaging, Flood Management, Demolition, 24 Hour Emergency..., Customer Satisfaction, Customer Service
Education
Cedarville University 1972 — 1976
B.A., Management
Sussex Hamilton High School 1969 — 1972
Diploma, General Studies
Calder City Auto Sales July 2011 - Present
ServiceMaster Clean May 2010 - August 2010
Faro's Pizza September 2006 - September 2009
Skills
Minor Electric Repair, Customer Service, Customer Relations
Education
Kuyper College 2009 — 2010
Youth Ministry
Grand Rapids Community College
Business Administration/ Sales&Marketing
The ServiceMaster Company January 2005 - Present
ServiceMaster Clean January 1999 - 2004
Furniture Medic November 1997 - 1998
Skills
Team Building, Operations Management, Franchising, Strategic Planning, Mold Remediation, New Business Development, Leadership, Account Management, Marketing Strategy, Sales Management, Customer Service, Management, Marketing, Customer Satisfaction, Training, Sales, Team Leadership, Carpet Cleaning, Strategy, Water Damage, Budgets, Business Strategy, Business Development, Leadership Development, Change Management, Coaching, Contract Negotiation
Education
Christian Brothers University
Bachelor of Arts (B.A.), Marketing
M&T Bank May 2014 - Present
Chick-fil-A March 2013 - May 2014
ServiceMaster Clean January 2011 - March 2013
Marcum Insurance, Inc August 2006 - June 2009
Skills
Typing, Social Networking, Microsoft Office, Mac OS X, Event Management, Online Marketing, Insurance, Word, Excel, Administration, Customer Service, Customer Relations, PowerPoint, Social Media, Facebook, Social Media Marketing, Promotions, Problem Solving, Public Relations, Marketing, Leadership, Public Speaking, Team Building, Customer Satisfaction, Account Management, Time Management, OS X, Sales Management, Sales, Community Outreach, Fundraising, Event Planning, Advertising, System Administration, Microsoft Word, Marketing Strategy, Leadership Development, Nonprofits, Microsoft Excel, Management, Marketing Communications, Strategic Planning, Teamwork, Team Leadership, Budgets, Customer Retention, New Business Development, Outlook, Retail, Training
Education
Eastern Michigan University 2007 — 2010
Bachelor of Business Administration, Marketing
ServiceMaster January 2013 - Present
ServiceMaster Clean May 2003 - 2012
Skills
Water Damage, Mold, Mold Remediation, Team Building, Operations Management, Leadership, Remediation, Asbestos, Indoor Air Quality, Training, Water, Fire Management, Restoration, Mitigation, Contractors, Customer Service
Education
George Fox University 2006 — 2008
MBA
Western Oregon University 1994 — 1998
Geography, GIS
ServiceMaster Clean January 2013 - Present
ServiceMaster Clean June 2010 - January 2013
Liberty Mutual August 2008 - January 2010
Liberty Mutual February 2000 - August 2008
Liberty Mutual Insurance June 1999 - February 2000
Liberty Mutual Insurance July 1997 - June 1999
Skills
Insurance, Property & Casualty..., Sales Management, Customer Service, New Business Development, Account Management, Claim, Customer Satisfaction, Employee Benefits, Sales, Team Building, Customer Retention, General Insurance, Life Insurance, Marketing, B2B, Sales Process, Service Management, Training, Cold Calling, Management, Building Relationships, Workers Compensation, Marketing Strategy, Leadership, Employee Training, Strategic Planning, Sales Operations, Recruiting, Coaching, Performance Management, Operations Management, Employee Relations, Time Management, Business Development, Analysis, Small Business, Selling, Networking, Direct Sales, Claims Management, Call Centers, Contract Negotiation, Water Damage, Sales Presentations, Lead Generation, Casualty
Education
Indiana Institute of Technology 1999 — 2009
Bachelors, Business Management
Pulaski Technical College 2002 — 2003
Business, Management, Marketing, and Related Support Services
Sparks Willson Borges Brandt & Johnson P.C. April 2014 - Present
ServiceMaster Clean August 2011 - April 2014
Z-Ultimate Self Defense Studios March 2010 - November 2010
Clerk and Recorder’s Office September 2001 - March 2010
El Paso County Board of Equalization July 1997 - August 1997
Skills
Administrative..., Data Entry, Customer Service, Community Outreach, Non-profits, File Management, Public Speaking, Event Planning, Research, Microsoft Office, Organization &..., PowerPoint, Microsoft Word, Workshop Facilitation, Microsoft Excel, Volunteer Management, Teaching, Government, Editing, Policy, Human Resources, Recruiting, Leadership Development, Social Networking, Staff Development, Data Analysis, Organizational..., Marketing, Filing, Press Releases, Interviews, Office Management, Office Administration, Spreadsheets, Team Building, Event Management, Leadership, Coaching, Nonprofits
Education
Covenant College 1996 — 2000
Bachelor of Arts (B.A.), Historical Studies
Holland 7 October 2010 - Present
ServiceMaster Clean January 2006 - Present
Baker College September 2011 - June 2012
Skills
Marketing, Advertising, Creative Strategy, Success Driven, Friendly Personality, helpful, future business owner
Education
Baker College of Muskegon 2010 — 2012
Marketing
BlumShapiro July 2014 - Present
BlumShapiro July 2013 - June 2014
Reynolds & Rowella, LLP October 2011 - July 2013
Reynolds & Rowella, LLP August 2011 - October 2011
ServiceMaster Clean October 2006 - October 2011
Skills
Accounting, Auditing, Microsoft Excel, PowerPoint, Microsoft Office, Budget, Microsoft Word, Outlook, QuickBooks
Education
Fairfield University - Dolan School of Business 2011 — 2014
MBA, Accounting Information Systems
Fairfield University 2007 — 2011
BSA, Accounting
Extra Help Services, University of Illinois June 2014 - Present
Self-Employed March 2005 - September 2015
Extra Help Services, University of Illinois June 2014 - June 2015
Security Partners International, Inc. September 2011 - April 2014
ServiceMaster Clean October 2007 - March 2009
ServiceMaster Acceptance Company May 1998 - August 2007
Insurance of America Agency, Inc. May 1997 - May 1998
ServiceMaster January 1997 - April 1998
WMA Securities, Inc. December 1995 - April 1998
Han Nam University August 1992 - July 1995
Skills
Training, Small Business, Analysis, Marketing, Customer Service, Business Development, Accounting, Management, Team Building, Strategic Planning, Process Improvement, QuickBooks, Insurance, Finance, Sales Management, Budgets, Franchising, Sales, Negotiation, Leadership, P&L, Customer Satisfaction
Education
Westmont College 1978 — 1987
Bachelor of Arts (B.A.), Religious Studies
College of DuPage 1998 — 2012
Certificate in Advanced Accounting with High Honors
ServiceMaster Clean March 2009 - Present
Open Door Tae Kwon Do September 2012 - Present
Covenant School of NC August 2000 - Present
Skills
Team Building, Strategic Planning, Leadership, Negotiation, Management, Business Development, Sales Process, Coaching, Sales Management, Sales, Public Speaking, Team Leadership, Account Management, New Business Development, Customer Service, Contract Negotiation, Salesforce.com, Business Planning, Customer Satisfaction, Sales Operations, Customer Retention, Marketing, Selling, Cost Accounting, Accounting, QuickBooks, Microsoft Excel, Training, Finance, Human Resources, B2B, Time Management, Market Research, Project Planning, Operations Management, Budgets, Process Improvement, Small Business, Solution Selling, Marketing Management, Direct Sales, Inventory Management, Product Development, Marketing Strategy, Cold Calling, Leadership Development, Start-ups, Income Statement, Sales Presentations, Lead Generation
Education
Liberty University 2011 — 2013
Masters
Liberty University 1994 — 1995
Bachelor's
Hudson Valley Community College 1993 — 1994
Troy High 1982 — 1986
HS Diploma
Graphic Visual Solutions May 2015 - August 2015
Lowe's Companies, Inc. August 2014 - December 2014
Classic Graphics August 2014 - December 2014
Sealed Air Corporation May 2014 - August 2014
Jos. A. Bank Clothiers May 2013 - December 2013
ServiceMaster Clean May 2013 - August 2013
Chick-fil-A February 2010 - August 2013
Skills
Graphic Design, Photography, Graphics, Adobe Creative Suite, InDesign, Photoshop, Social Media, Illustrator, Facebook, Mac, Marketing, Adobe Acrobat, Social Networking, Social Media Marketing, Sales, Advertising, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, OS X, Event Planning, SAP
Education
Clemson University 2012 — 2016
Bachelor of Science (B.S.), Graphic Communications, Senior
High Point Christian Academy 1999 — 2012
High School
Lucky Strike Entertainment November 2014 - Present
Lucky Strike Entertainment October 2013 - November 2014
Hopscotch Tavern November 2012 - October 2013
Lucky Strike Entertainment December 2011 - October 2013
Lucky Strike Entertainment July 2011 - October 2013
Ruby's Diner, Inc. May 2006 - November 2012
ServiceMaster Clean February 2009 - July 2009
Pearl Brite February 2008 - June 2008
RedBrick Pizza September 2005 - May 2006
Skills
Customer Service, Microsoft Office, Event Planning, Hospitality, Event Management, Food & Beverage, Social Media, Sales, Microsoft Word, Marketing, Craft Beer, Craft Cocktails
Education
Cerritos College 2009 — 2011
Associate’s Degree, Psychology
La Habra High School 2002 — 2006
High School, General Studies
ServiceMaster Clean July 2015 - Present
Starbucks Coffee Company June 2010 - Present
Townsquare Interactive April 2014 - June 2015
John Wiley and Sons May 2013 - May 2014
Clemson University January 2013 - August 2013
Skills
Customer Service, Higher Education, Social Media, Social Media Measurement, Editing, Performance Metrics, Microsoft Technologies, Turnkey Projects, Communication Skills, Employee Training, Inventory Management, Sales Operations, Analysis, Social Media Marketing, Management, Leadership, Marketing, Marketing Communications, Marketing Strategy, Social Networking, Digital Marketing, Microsoft Office, Sales, PowerPoint, Microsoft Word
Education
Clemson University - College of Business and Behavioral Science 2010 — 2013
B.S. Management, Marketing, Social Media Analytic
Presbyterian College 2008 — 2010
Business Administration and Management, General
Wade Hampton High School 2004 — 2008
Riddick Insurance AgencyFarmers Insurance March 2015 - Present
Crime Scene Steri-Clean, LLC April 2014 - February 2015
ServiceMaster Clean July 2012 - March 2014
Rainbow International June 2010 - June 2012
Skills
Customer Service, Water Damage, Mold Remediation, Restoration, Operations Management, Management, Mold, Strategic Planning, Hoardings, Team Building, Fire Restoration, Microsoft Office, Project Management, Project Planning, Biohazard, Sales, Budgets, Property & Casualty..., Life Insurance, Health Insurance, Mitigation, Water Damage Restoration, Carpet Cleaning, Painting, Project Estimation, Team Leadership, Trauma, Remediation, Fire Management, Team Management, Profit & Loss Management, Hiring, Client Services, Educational Seminars, Annuity Sales, Insurance, Marketing, Linkedin Marketing, Office Management, Small Business, Contract Negotiation, Commercial Insurance, Leadership, New Business Development, Account Management, Customer Satisfaction, Claims Management, Sales Management, Liability, Training
Education
Averett University 2013 — 2016
Associate's Degree, Business Administration, Management and Operations
ServiceMaster June 2012 - October 2014
ServiceMaster Clean December 2010 - June 2012
ServiceMaster 2005 - December 2010
Reeves Williams, LLC August 2002 - March 2005
Praktikos Technologies 2000 - 2002
R A Lewis & Associates, Inc. 1984 - 2001
Bellevue Baptist Church November 1986 - May 2000
Unisys 1981 - 1984
Skills
Team Building, Operations Management, Strategic Planning, Account Management, New Business Development, Sales Management, Customer Service, Project Management, Process Improvement, Customer Satisfaction, Training, Team Leadership, Leadership, Small Business, Budgets, Public Speaking, Motivation, Coaching, Strategy, Contract Negotiation, Product Development, Management, Vendor Management, Business Development
Education
Baylor University 1978 — 1981
Bachelor of Science (B.S.), Computer Science
BDRY Management Group September 2015 - Present
ServiceMaster Clean April 2012 - August 2015
ServiceMaster Clean January 2010 - April 2012
ServiceMaster Clean October 2000 - January 2010
Skills
Team Building, Franchising, Small Business, Customer Satisfaction, Customer Service, Strategic Planning, New Business Development, Budgets, Sales Management, Account Management, Sales, Contract Negotiation, Operations Management, People Development, Leadership, Marketing, Training, Coaching, Strategy, Negotiation, Process Improvement, Management, Customer Retention, Human Resources, Employee Relations, Retail, Leadership Development, Organizational..., Change Management, Business Strategy, Team Leadership, B2B, Performance Management, Business Development, Franchise Consulting, Marketing Strategy, Business Planning, Start-ups, Cross-functional Team..., Entrepreneurship, P&L Management, Sales Operations, Mold Remediation, Income Statement, P&L, Market Planning, Sales Process, Lead Generation, Direct Sales, Recruiting
Education
Coe College 1978 — 1982
Chemistry, Biology, Physics
Coe College 1978 — 1980
ServiceMaster Recovery Management Owners Group April 2013 - Present
ServiceMaster Recovery Management April 2012 - April 2013
DKI Services Corporation March 2010 - May 2012
RestoreNet LLC January 2009 - March 2010
RestoreNet Inc. September 2007 - January 2009
ServiceMaster Clean August 2001 - October 2005
ServiceMaster Clean April 1988 - July 2001
Skills
Mitigation, Disaster Preparedness, Restoration, Operations Management, Marketing, Emergency Management, Project Management, Mold Remediation, Management, Leadership, Training, Fire Management, Risk Management, Team Building, Customer Satisfaction, Water Damage, Sales, Water, Account Management, Customer Service, Contractors, Strategic Planning, Remediation, Disaster Recovery, Insurance, Contract Negotiation, Project Planning, New Business Development, Sales Management, Facilities Management, Budgets, Emergency Services, Contract Management, Customer Retention, Process Scheduler, Business Development, Small Business, Cold Calling, Time Management, Direct Sales, Public Speaking, Property Damage, Claim, Negotiation, Coaching, Executive Management, Selling, B2B, Residential Homes, Marketing Strategy
Education
Southern Connecticut State University 1980 — 1984
MS - School and Clincal Psychology
Houghton College 1973 — 1977
BS, Psychology, Sociology
Knight Restoration May 2012 - July 2013
ServiceMaster Clean August 2004 - September 2010
Skills
Fire Restoration Sales..., Xactimate, Account Management, Cold Calling, Sales, Negotiation, Budgets, Operations Management, Contract Negotiation, Strategic Planning, Sales Process, Business Development, Team Building, New Business Development, Sales Management, Customer Retention, Purchasing, B2B, Training, Direct Sales, Selling, Small Business, Retail
Education
Star College of Cosmetology 2 2015 — 2016
Cosmetologist, Hair Styling/Stylist and Hair Design
Van High School 2000 — 2004
Tyler Junior College
Taylor Rental BX3 July 2015 - Present
Taylor Rental BX3 April 2014 - July 2015
ServiceMaster Clean March 2013 - September 2013
Tioga Bistro February 2011 - February 2013
Skills
Transportation, Transportation..., Shipping, Logistics, Warehousing, Dispatching, Logistics Management, Customer Service, Operations Management, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Time Management, Leadership, Team Building, Sales, Negotiation, Management, Strategic Planning, Marketing
Education
Broome Community College 1998 — 2000
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
New Horizons Computer Learning Center 2011 — 2011
CNST, CNST
ServiceMaster Clean May 2014 - January 2015
ServiceMaster July 2011 - May 2014
Hewitt Associates October 2009 - October 2010
Hewitt Associates August 2000 - November 2009
Hewitt Associates October 1992 - July 2000
Hewitt Associates July 1985 - September 1992
Skills
Vendor Management, Management, Recruiting, Executive Management, Contract Negotiation, Outsourcing, Strategic Planning, Process Improvement, Change Management, Leadership, Benefits Administration, Human Resources, Training, Employee Engagement, Talent Acquisition, Strategy, Employee Relations, Organizational..., Team Building, BPO, Talent Management, Quality Assurance, Business Analysis, Cross-functional Team..., Project Planning, Budgets, CRM, Consulting, Call Centers, Sales, HRIS, Sales Operations, P&L Management, Negotiation, Program Management, Business Process..., Operations Management, Team Leadership
Education
DePauw University 1981 — 1985
BA
Luma Pictures November 2014 - Present
ServiceMaster Clean November 2008 - November 2014
Hydrogen Whiskey Studios August 2014 - October 2014
Brain Zoo Studios August 2014 - August 2014
Luma Pictures February 2014 - June 2014
Walt Disney Animation Studios November 2007 - October 2008
Tree Line Film 2007 - 2007
Disneyland Resort 2006 - 2007
Disneyland Resort 2005 - 2006
Skills
Autodesk Maya, Animation, Photoshop, Graphic Design, Production Managment, Character Animation, Computer Animation
Education
Animation Mentor 2012 — 2013
Advanced Character Animation Production
Biola University 2003 — 2007
Bachelor of Arts (BA), Film/Cinema/Video Studies
Quam Construction June 2015 - Present
YMCA October 2014 - May 2015
Bethel University September 2013 - May 2015
YMCA February 2009 - May 2015
YMCA 2009 - May 2015
ServiceMaster Clean January 2015 - February 2015
Skills
Video Production, Audio Editing, Aquatics, TV News Production
Education
Bethel University 2012 — 2015
Media Production, Radio and Television Broadcasting
ServiceMaster Clean June 2014 - Present
ServiceMaster March 2013 - June 2014
Education
Wooddale High School 2002 — 2005
Christian Brothers University
American Express January 2014 - Present
Yobel Market August 2012 - Present
ServiceMaster Clean Bonner Springs, KS September 2013 - December 2013
ServiceMaster Clean August 2013 - September 2013
Self-Employed March 2012 - May 2013
Fun Services August 2008 - March 2012
ABC Fundraising February 2005 - February 2007
Hewlett Packard September 2003 - February 2005
Self-Employed May 1999 - August 2003
Piper Jaffray August 1998 - April 1999
Skills
Microsoft Office, Nonprofits, Social Media, Public Speaking, Advertising, Event Planning, Social Networking, Marketing, Customer Service, International..., Sales, Email Marketing, Public Relations
Education
Creighton University
Centura Health January 2015 - Present
CHI Health February 2014 - May 2014
Reinert-Alumni Memorial Library 2011 - 2014
ServiceMaster Clean June 2011 - August 2011
Education
Creighton University 2010 — 2014
Bachelor's Degree, Nursing Science
Thornton High School 2006 — 2010
Mingus Mountain Academy October 2012 - Present
ServiceMaster Clean August 2012 - October 2012
Le Mars Police department May 2012 - May 2012
ServiceMaster Clean April 2009 - May 2012
Hy-Vee November 2007 - January 2009
Hy-Vee May 2006 - November 2007
Hy-Vee September 2004 - May 2006
Skills
Problem Solving, Product Design, Critical Thinking, Drawing, Engraving, Guns, Gunsmithing, Machining, Machine Tools
Education
Yavapai College 2013 — 2015
Associates of Applied Science, Gunsmithing/Gunsmith
Yavapai College 2014 — 2015
Advanced Certificate, Gunsmithing/Gunsmith
Yavapai College 2012 — 2014
Certificate, Gunsmithing/Gunsmith
Des Moines Area Community College 2007 — 2012
Associate of Science (AS), Criminal Justice/Police Science
ServiceMaster Clean February 2013 - Present
The Princeton Review 2008 - 2011
Statewide Sports Associates 2003 - 2008
Mitel Communications Solutions 1998 - 2003
Bell Atlantic (currently known as Verizon) 1995 - 1998
NYNEX (currently known as Verizon) / TelecomASIA 1992 - 1995
Skills
Customer..., Quality..., Team..., Solid Decision-Maker &..., Change..., Project Management (PMI..., Business Development &..., Multi-site Operations &..., International Business..., Franchise Operations, Operations Planning &..., Feasibility..., Operational..., Business Process..., Territory Sales, Problem Solving, Business Development, Cross-functional Team..., Infrastructure, Franchising, Program Management, Leadership, Telecommunications, Strategy, Networking, Sales, Recruiting, Management, Entrepreneurship, Coaching, Project Management, Strategic Planning, Customer Satisfaction, Budgets, Marketing, Team Building
Education
Anna Maria College 1995 — 1996
Master of Science (M.S.), Total Quality, Management Systems
Framingham State College
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Northeastern University
Telecommunications Certificate
The George Washington University
PMI, Masters Certificate in Project Management
San Jacinto College January 2014 - Present
Lone Star College January 2014 - Present
Mad Science of Houston January 2013 - Present
Various October 2001 - Present
Kroger Starbucks February 2013 - May 2014
Eklektix Theatre Company March 2013 - May 2013
ServiceMaster Clean 1996 - 2013
Black Box Black Blocks Theatre and Dance Festival of New Works January 2009 - August 2011
Ota English School August 2007 - April 2008
Tatebayashi Girls' Senior High School July 2005 - July 2007
Skills
Theatre, Musical Theatre, Public Speaking, Theatrical Production, Music, Customer Satisfaction, Stage, Japanese, Quality Assurance, Customer Retention, Performing Arts, Japanese Language, Technical Theatre, Theatre Performance, Coordination, Customer Experience, People Development, Art, Casting, Supervisory Skills, fiction writing, poetry, Play Writing, Costume Construction, Costume Design, Music Composition, Mad Science, Tae Kwon Do, Ethnomusicology, International Dance..., Sound, Barista Training, Video Games, Acting, Teaching, Editing, Film, Creative Writing, Dance
Education
University of Hawaii at Manoa 2009 — 2011
Master of Fine Arts, Theatre (Performance, Asian), 3.94
University of Tulsa 2001 — 2005
Bachelor of Arts, Musical Theatre, 3.95
University of Tulsa 2001 — 2005
Certificate of International Studies, International/Global Studies
Goldsmiths, University of London 2004 — 2004
Study Abroad, Theatre and International Studies
Kanda University of International Studies 2002 — 2002
Summer Study Abroad Program (in partial fulfilment of a Certificate of Internation Studies), Japanese Language and Anthropology
ServiceMaster Clean April 2015 - Present
ServiceMaster Clean March 2014 - March 2015
ServiceMaster Clean 2009 - March 2014
Bituminous Insurance August 1994 - February 2004
Skills
Customer Service, Microsoft Excel, PeopleSoft, Process Improvement, Microsoft Office, Accounts Payable, Customer Satisfaction, Auditing, QuickBooks, Budgets, Invoicing, Accounts Receivable, Outlook, Microsoft Word, Data Entry, Team Building, New Business Development, Strategic Planning
Education
Ashford University 1988 — 1992
Bachelor of Science (BS), Accounting and Computer Science
Juuva November 2013 - Present
Worldmark by Wyndham June 2011 - Present
Renegade Audio Productions October 2005 - Present
ServiceMaster Clean January 2012 - September 2013
ServiceMaster Clean August 2009 - June 2011
Bracken Custom Homes June 2003 - August 2009
Skills
Customer Service, Sales, Team Building, Team Leadership, Leadership, Management, Marketing, Account Management, Customer Satisfaction, Entrepreneurship, Marketing Strategy, Public Speaking, Sales Management, Small Business, Social Media Marketing, Training
Education
Dixie State College 2001 — 2003
Snow Canyon High School 1998 — 2001
ServiceMaster Clean April 2011 - Present
Skills
Mold Remediation, Water Damage, Restoration, Customer Service, Team Building
Education
Arkansas State University 2002 — 2006
BS
ServiceMaster Clean March 2008 - Present
Experian 1999 - 2006
Experian Marketing Services 1999 - 2006
Skills
Customer Service, Account Management, Social Media, Microsoft Excel, Copy Editing, Operations Management, Sales Operations, Marketing, Software Documentation, Project Management, Strategic Planning, Content Strategy, Sales Management, Direct Marketing, Spanish, Team Building, New Business Development, Cross-functional Team..., Microsoft Word, Data Analysis, Analytics, Database Marketing, Microsoft Office, Marketing Strategy
Education
University of North Carolina at Wilmington 1988 — 1991
Bachelor of Science (BS), Production Operations Management
Fairmont State College 1987 — 1988
Royal United Mortgage February 2015 - Present
Eastern Illinois University August 2014 - January 2015
ServiceMaster Clean May 2014 - August 2014
Naperville Fire Safety May 2011 - August 2011
American Sale January 2008 - July 2011
Jimmy John's April 2009 - December 2009
Skills
Time Management, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Social Media, Research, Sales, Retail, Marketing, Team Building, Social Networking, Spanish, Strategic Planning, Coaching, Marketing Strategy, Photoshop, Project Management, Public Speaking, Event Planning, Event Management
Education
Eastern Illinois University 2010 — 2014
Bachelor's degree, Kinesiology and Sport Management
Staffmark May 2011 - Present
Bloomsburg University January 2011 - May 2013
ServiceMaster Clean June 2010 - May 2011
KFC Corporation (U.S.) August 2007 - June 2010
Skills
Physics, Mathematics, Computer Science, Microsoft Office, Visual Basic, Java, PL/SQL, Database Design, Mathematica, Data Analysis, C++, Note Taking
Education
Strayer University 2014 — 2015
Master's Degree, Information Systems, 4.00 GPA
Bloomsburg University of Pennsylvania 2009 — 2013
Bachelor of Science (BS), Physics, 3.16
Louis E Dieruff High School 2005 — 2009
High School Diploma
Communication Infrastructure Group September 2012 - January 2013
RTD September 2011 - September 2012
Summit County Convention & Visitors Bureau January 2011 - July 2011
ServiceMaster Clean January 2010 - June 2010
The Palm Restaurant January 2007 - February 2010
Skills
Customer Service, Social Media Marketing, Corporate Communications, Marketing, Event Planning, Public Relations, Marketing Strategies &..., Web & Print Content..., Press Release Writing, Media Relations, Public Speaking, Consumer Behaviour, Web-based Reporting..., Advertising, Press Releases, Social Media, Newsletters, Creative Direction, Community Outreach, Blogging, Management, Strategic Planning, Social Networking, Research, Marketing Communications, Facebook, Sales, Email Marketing, Event Management, Marketing Strategy
Education
Metropolitan State University of Denver 2008 — 2011
Marketing, School of Business
Colorado State University
Goldstein & Associates September 2015 - Present
ServiceMaster Clean February 2013 - Present
ServiceMaster Clean August 2010 - January 2013
Skills
Customer Service, QuickBooks, Customer Satisfaction, Team Building, Budgets, Training, Insurance, Small Business, Sales, Process Improvement, Account Management, Leadership, Strategic Planning, Marketing
Education
Capella University
MoneyGram International January 2015 - Present
MoneyGram International September 2013 - January 2015
American Home Shield February 2013 - September 2013
American Home Shield February 2012 - February 2013
American Home Shield June 2012 - September 2012
American Home Shield May 2011 - January 2012
Systems Consultants Associates, Inc March 2010 - March 2011
ServiceMaster Clean June 2007 - January 2010
PRStore September 2006 - May 2007
Hallmark Flowers June 2005 - August 2005
Skills
PowerPoint, Word, Outlook, Customer Relations, Excel, Publisher, Access, QuarkXPress, Internet Explorer, Public Speaking, Six Sigma Green Belt, Conflict Management, Relationship Marketing, Building Relationships, CRM software, Attention To Detail, Project Management, Trade Shows, Database Marketing, Microsoft Excel, Microsoft Word, Marketing, Data Analysis, Highly detail oriented, CRM, Customer Service, Direct Marketing, Direct Mail, Customer Retention, Six Sigma, Budgets, Leadership, Email Marketing, Account Management, Marketing Strategy, Marketing Communications, Small Business, Management, Advertising, Retail, Social Media Marketing, Customer Satisfaction
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), Marketing
The University of Memphis 2004 — 2006
Bachelor of Business Administration, Marketing
University of Tennessee at Martin 2001 — 2002
Shelby County Schools October 2014 - Present
The Commercial Appeal May 2014 - September 2014
International Paper July 2013 - January 2014
Shelby County Schools August 2011 - July 2013
ServiceMaster Clean February 2008 - May 2010
Skills
Program Coordination, Daily Operations..., Network Marketing..., Single Family Homes, Lesson Planning, Leadership Development, Time Management, Conflict Resolution, Entrepreneurship, Training, Customer Satisfaction, Social Networking, Teamwork, People Skills, Office Administration, Customer Service, Human Resources, Team Building, Leadership, Microsoft Office, Recruiting, Employee Relations, Public Speaking, Performance Management, Event Planning, Sales, Marketing, Talent Management, Coaching, Management, Teaching, PowerPoint, Community Outreach
Education
Ashford University 2013 — 2015
Bachelor of Education (B.Ed.)
Strayer University-Tennessee 2007 — 2010
Bachelor of Education (B.Ed.)
ServiceMaster Clean February 2013 - Present
Skills
Sales Management, New Business Development, Team Building, Account Management, Marketing Strategy, Small Business, Strategic Planning, Business Development, Budgets, Marketing, Salesforce.com, Contract Negotiation, Franchising, Customer Service, Customer Satisfaction, Management, Operations Management, Sales, Leadership, Retail, Business Planning, Negotiation, Training, B2B, Recruiting, Customer Retention, Selling, CRM, Strategy, Start-ups, P&L Management, Sales Process, Lead Generation, Human Resources, Cold Calling, Sales Operations, P&L, Time Management, Merchandising, Coaching, Sales Presentations, Market Planning, Team Leadership, Cross-functional Team...
Education
Colorado State University 1990 — 1995
BA
Red Robin December 2014 - Present
ServiceMaster Clean November 2013 - December 2014
FM Facility Maintenance November 2009 - November 2013
7-Eleven, Inc. August 2006 - November 2009
7-Eleven August 1998 - August 2006
Valley Mortgage September 1996 - August 1998
Independent Sales Rep January 1996 - August 1996
Major's Western Outfitters September 1991 - January 1996
Skills
Retail, Operations Management, Income Statement, Profit, Inventory Management, Team Building, Budgets, Merchandising, Inventory Control, Management, Team Leadership, Leadership, Customer Satisfaction, Contract Negotiation, Strategic Planning, Project Planning, Process Scheduler, Sales, Negotiation, Building Relationships, Procurement, Forecasting, Facilities Management, Marketing, Purchasing, Pricing, Project Management, Training, Strategy, P&L
Education
Portland State University - School of Business 2010 — 2013
Master of Business Administration (MBA), Entrepreneurship Concentration, 3.77
George Fox University 1996 — 1998
Bachelor of Science (BS), Business Administration and Management, General
Y-C High
Y-C High
Y-C High
ServiceMaster Clean May 2014 - Present
Farmers Insurance January 2008 - April 2014
north and hoyne development October 2004 - December 2007
Education
Arizona State University 2000 — 2002
Wolters Kluwer Tax & Accounting US May 2015 - Present
Southwestern College September 2012 - Present
Cowley College August 2012 - Present
USD 261 Haysville, KS August 2009 - May 2015
ServiceMaster Clean 2008 - 2009
Astellas Pharma August 2004 - February 2008
SBM Site Services LLC 2008 - 2008
Pfizer March 2000 - July 2003
Skills
Leadership, Instructional Design, Team Building, Strategic Planning, Public Speaking, Coaching, Staff Development, Training, Teaching, Research, Organizational..., Program Management, Change Management, Customer Service, E-Learning, Employee Training, Adult Education, Marketing, Technology Integration, Classroom, Educational Technology, Classroom Management, Higher Education, K-12, Curriculum Design, Curriculum Development, Leadership Development, Educational Leadership, Instructional Technology, Teacher Training, Grant Writing, Differentiated..., Tutoring, Lesson Planning, Secondary Education, Distance Learning, Program Development
Education
Fort Hays State University 2009 — 2011
Master's of Science in Education, Education
Friends University 2007 — 2009
MBA, Business
Wichita State University 2007 — 2007
Graduate Certificate, Marketing
Southwestern College 1994 — 1998
B.A., Chemistry
Central of Burden 1989 — 1993
Legend Brands January 2009 - Present
Drieaz September 2008 - January 2009
ServiceMaster Clean November 2002 - April 2008
ARAMARK November 2001 - November 2002
ServiceMaster December 1980 - November 2001
Institute of Gas Technology August 1975 - December 1980
Purdue University August 1972 - August 1975
Skills
Microbiology, Customer Service, Strategic Planning, Leadership, Operations Management, Coaching, Process Improvement
Education
Purdue University 1972 — 1975
Benedictine University 1968 — 1972
BS, Chemistry
Brother Rice High School 1964 — 1968
Saint Helena 1956 — 1964
ServiceMaster Clean Business Dev. Mgr.ServiceMaster CleanMarch 1980 - Present
ServiceMaster Clean 1980 - Present
Skills
Sales Management, Leadership, Small Business, Account Management, New Business Development, Operations Management, Team Building, Business Development, Management, Franchising, Process Improvement, Coaching, Customer Service, Sales, Mold Remediation, Water, Negotiation, Training, Insurance, Lead Generation, Team Leadership, Change Management, Budgets, Customer Retention, Customer Satisfaction, Business Planning, Marketing, Strategic Planning, B2B, Direct Sales, Sales Process, Contract Negotiation, Marketing Strategy, Strategy, Selling, Cold Calling, Pricing, Market Planning, P&L Management, Start-ups, Cross-functional Team..., CRM, Sales Operations, Entrepreneurship, Sales Presentations, Business Strategy, Competitive Analysis, Water Damage, Key Account Management
Education
Haslam College of Business at the University of Tennessee 1976 — 1981
B.S., Finance
ServiceMaster Clean
Skills
Mold Remediation, Water Damage Restoration, Carpet, Fire Restoration, IICRC Certified, Carpet Cleaning, Mold, Water Damage, Reconstruction, Restoration
Education
Georgia Southern University 1991 — 1995
Criminal Justice
MKS Instruments March 2003 - Present
MKS Insturments 2003 - Present
MKS Instruments May 1998 - March 2003
MKS Instruments September 1996 - May 1998
MKS Instruments January 1996 - September 1996
The Analytic Sciences Corporation August 1987 - January 1996
United States Air Force June 1983 - July 1987
ServiceMaster Clean April 1976 - February 1981
Skills
Failure Analysis, Engineering Management, Semiconductors, Design for Manufacturing, SPC, Electronics, Labview, Root Cause Analysis, Metrology, RF, Analog, 5S, Manufacturing..., Test Equipment, Product Development, Lean Manufacturing, Manufacturing, Six Sigma, Continuous Improvement, FMEA, Semiconductor Industry, Automation, MRP, R&D
Education
Auburn University 1981 — 1983
BS, Electrical Engineering
Lebanon Valley College 1971 — 1975
BS, Physics
Great Lakes Systems, Inc. February 2015 - Present
ServiceMaster Clean April 2013 - January 2015
ServiceMaster Clean July 2011 - March 2013
ServiceMaster Clean February 2010 - July 2011
Great Lakes System, Inc January 2009 - February 2010
Skills
Project Management, Customer Service, Account Management, Microsoft Office, Sales Management, Process Improvement, Team Leadership
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.), Management
Michigan State University 2004 — 2008
Bachelor's degree, Social Sciences
ServiceMaster Clean August 2013 - August 2015
TELUS COMMUNICATIONS INC February 2010 - June 2013
TELUS Small Business Solutions January 2008 - February 2010
TELUS Small Business Solutions January 2005 - October 2008
TELUS June 2002 - January 2005
Skills
Call Centers, Sales, Product Management, New Business Development, Cloud Computing, Team Leadership, Product Marketing, Customer Experience, Sales Operations, Telephony, Selling, Key Account Management, Business Development, SaaS, Data Center, Management, Training, Leadership
Education
DeVry University Phoenix 1999 — 2002
Bachelor's degree, Bachelor of Science Degree -- Business Operations
ServiceMaster Clean April 2014 - Present
SanMar February 2013 - March 2014
MM Comfort Systems December 2011 - February 2013
Lincoln Towing June 2011 - November 2011
Premera Blue Cross January 2011 - May 2011
Intelius September 2009 - January 2011
Waste Management, Inc. April 2002 - March 2009
Skills
Customer Service, Call Center, Process Improvement, Vendor Management, Project Management, Customer Satisfaction, Team Building, Microsoft Office, Account Management, Microsoft Excel, Sales, Software Documentation, Billing Process, Dispatching, Training, Call Centers, Data Entry, Management, Invoicing, Payroll
Education
Edmonds Community College 2009 — 2010
Business
Bellevue Community College 2000 — 2002
Due West Aviation January 2008 - Present
ServiceMaster Clean July 2004 - Present
Skills
Leadership, Carpet Cleaning, Restoration, Budgets, Customer Service, Strategic Planning, Team Building, Water Damage, Small Business, Mold Remediation, Carpet
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
Business, Accounting
Actively Seeking New Opportunity September 2015 - Present
Sodexo December 2013 - August 2015
Sodexo November 2010 - November 2013
Sodexo February 2009 - November 2010
Sodexo February 2008 - February 2009
ServiceMaster Clean August 2007 - October 2007
ServiceMaster of Fort Collins January 2006 - August 2007
Hy-Vee Food & Drug Store July 2005 - August 2005
Dr. Vinyl & Associates March 2001 - August 2005
Chamber of Commerce ambassador October 2001 - April 2002
Skills
Team Building, Leadership, Strategy, Budgets, Contract Negotiation, Healthcare, Leadership Development, Six Sigma, New Business Development, Coaching, Operations Management, Employee Relations, Facilities Management, Contract Management, Performance Management, Change Management, Training, Customer Service, Business Strategy, Business Development, Strategic Planning, Sales, Employee Engagement, Sales Management, Analysis, Logistics, Process Improvement, Customer Satisfaction, Time Management, Income Statement, Process Scheduler, Human Resources, Inventory Management, Management, Public Speaking, Team Leadership, Recruiting, Hiring, Organizational..., Supervisory Skills, Hospitality
Education
Blackhawk College 1988 — 1989
Liberal Arts
Concordia College 1987 — 1988
Liberal Arts
Rock Island Senior High
Diploma, General Studies
JKS dba ServiceMaster Building Maintenance November 2014 - Present
ServiceMaster Clean January 2013 - November 2014
ServiceMaster Clean January 2005 - January 2013
ServiceMaster Clean January 2005 - January 2009
Corvina 2002 - 2005
Skills
Franchising, Restoration, New Business Development, Small Business, Account Management, Financial Analysis, Operations Management, Operating Systems, Sales, Market Planning, Job Costing, Strategic Planning, Janitorial, Customer Satisfaction, Team Building, Sales Management, Marketing, Budgets, Start-ups, Contract Negotiation, Customer Service, Business Planning, Business Development, Coaching, Lead Generation, Customer Retention, B2B, Training, Team Leadership, Change Management, Retail, Sales Process, Income Statement, Consulting, Selling, Time Management, Cold Calling, P&L Management, Strategy, Sales Operations, Direct Sales, Negotiation, CRM, Sales Presentations, Recruiting, Marketing Strategy, Entrepreneurship, Salesforce.com, Process Improvement, Leadership
Education
College of DuPage 1983 — 1985
ServiceMaster Clean January 2005 - Present
Skills
Office Management, Administrative..., Data Entry, Outlook, Customer Service, Process Scheduler, QuickBooks, Spreadsheets, Microsoft Word, Microsoft Office, Office Administration, Customer Satisfaction, Carpet Cleaning, Water Damage Restoration, Fire Restoration, Mold Remediation, Professional Cleaning, Reconstruction, Xactimate, Water Damage, Remediation, Insurance, Small Business
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science (BS), Communication and Cultere
ServiceMaster of Greater Pittsburgh November 2009 - Present
ServiceMaster Clean 2009 - Present
Skills
Mold Remediation, Sales Management, Small Business, Restoration, Lead Generation, Fire Management, Water Damage, Carpet Cleaning, Customer Retention, IICRC Certified, Water Damage Restoration, Remediation, Insurance, Fire Restoration
Education
Duquesne University 1972 — 1975
MS ED, Elementary Education and Teaching
Slippery Rock State College 1968 — 1972
Bachelor of Science (BS), Elementary Education and Teaching
ServiceMaster Clean August 2006 - November 2014
Adecco Temporary Service March 2006 - May 2006
AmeriPride Services January 2001 - March 2006
Skills
Management, Manufacturing, Customer Service, Fire Management, Quality Control, Insurance, Water, Troubleshooting, Customer Satisfaction, Computer Hardware
Education
Columbia College 2008 — 2014
Management Information Science, Information Science, 3.26
Columbia College 2008 — 2014
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Gibson Paving March 2013 - Present
ServiceMaster Clean January 2012 - March 2013
Hilton Worldwide January 2007 - November 2010
Skills
Troubleshooting, Customer Service, Active Directory, Customer Satisfaction, Microsoft Office, Team Building, Hotels
Education
The University of Memphis 2009 — 2010
Bachelor of Science (B.S.), Electrical and Electronics Engineering, Incomplete
Southwest Tennessee Community College 2008 — 2009
General Education, 4.0
Concordia University, Nebraska 2002 — 2003
Secondary Education and Teaching
Philips June 2013 - Present
ServiceMaster Clean August 2010 - May 2013
Liberty Tax Service January 2010 - April 2010
FirstSource Financial Solutions, Inc. September 2006 - January 2010
PC Connection October 2005 - September 2006
Fidelity Investments February 2005 - July 2005
Gabriella's Cafe, Cakes and Catering, Inc, December 1998 - October 2004
Sodexo,Inc, September 1986 - May 1998
Skills
QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Peachtree, Accounting, Account Management, Accounts Payable, Accounts Receivable, Operations Management, Event Planning, Event Management, Account Reconciliation, Purchasing, Tax Preparation, PowerPoint, Training
Education
Southern New Hampshire University 2006 — 2009
Master of Science Cerificate, Accounting
Johnson & Wales University 1984 — 1986
Associate in Occupational Science, Culinary Arts
Florida State University 1981 — 1983
Bachelor of Science, Business Administration
Total Maintenance Solutions March 2014 - Present
Humana April 2006 - Present
UPS November 2010 - January 2011
Lebanon City Schools March 2008 - February 2010
Shea Insurance November 2008 - February 2009
ServiceMaster Clean March 2001 - October 2004
Elizabeth New Life Centers March 2000 - November 2001
Skills
Customer Service, Insurance, Sales, Employee Benefits, Fundraising, Health Insurance, Healthcare, Nonprofits, Team Building, Strategic Planning, Public Speaking, Marketing, Account Management, New Business Development, Leadership, Sales Management, Small Business, Training, Coaching, Management, Budgets
Education
Hondros College 2009 — 2009
Insurance License
University of Cincinnati 1996 — 2001
BA, Political Science
Heyl Royster May 2011 - August 2011
United States Attorney's Office May 2010 - August 2010
Caterpillar Logistics Services, Inc. May 2008 - August 2008
ServiceMaster Clean May 2005 - August 2007
Education
Loyola University Chicago School of Law 2009 — 2012
Bradley University 2006 — 2008
Bachelor of Science '08 (Summa Cum Laude), Business Management
Charter Communications July 2013 - Present
ServiceMaster Clean August 2009 - November 2011
Skills
Computer Hardware, Customer Service, Microsoft Office, Microsoft Word, Networking, Operations Management, Software Documentation, Team Leadership, Technical Support, Troubleshooting, Windows
Education
Colorado Technical University
Information Technology, Junior
ServiceMASTER by ARTec July 1990 - Present
ServiceMaster Clean 1990 - Present
Skills
Restoration, Team Building, Operations Management, New Business Development, Mitigation, Indoor Air Quality, Construction, Small Business, Business Planning, Program Management, Remediation, Asbestos, Business Development, Construction Management, Contract Management, Contract Negotiation, Contractors, Customer Service, Leadership, Mold Remediation, Management, Sales Management, Strategic Planning, Water
Education
Embry-Riddle Aeronautical University 1987 — 1989
MBA
University of Hartford 1982 — 1986
Mechanical Engineering
Millersville University of Pennsylvania 1976 — 1979
BS Industrial Technology
Church Distribution Center October 2009 - October 2012
Latterday Harvest Nauvoo April 2002 - June 2004
ServiceMaster Clean April 1979 - September 1999
Skills
Microsoft Office, Microsoft Word, Community Outreach, Microsoft Excel, Non-profits, PowerPoint, Event Planning, Research, Data Entry, Nonprofits
Education
Colorado Technical University 1999 — 2001
Master's degree, Leadership styles
The University of Montana 1959 — 1963
Bachelor's degree, Elementary Education and Teaching
ServiceMaster Clean Sales ManagerThe Brick WarehouseSeptember 1985 - August 1995
Education
Carleton University 1975 — 1978
Bachelor of Arts, Political science
RemX OfficeStaff at OHIS October 2013 - Present
ServiceMaster Clean October 2012 - August 2013
MCNA Dental February 2012 - July 2012
Elwood Staffing at BPI August 2011 - November 2011
Volt Workforce Solutions at NCR November 2009 - June 2010
BC Bundt May 2009 - November 2009
Volt Workforce Solutions at NCR December 2004 - May 2006
Education
Daemen College
Business Administration; Information System Management
U.S. Career Institute
Interdent April 2015 - Present
PeaceHealth December 2013 - April 2015
ServiceMaster Clean July 2003 - December 2013
Skills
Troubleshooting, Technical Support, System Administration, Software Installation, Outlook, Windows XP, Windows 7, Software Documentation, Computer Hardware, Operating Systems, Networking, Windows, Microsoft Office, Computer Repair, Hardware, Data Entry, Team Leadership, Customer Service, Network Administration, Windows 8.1, Payroll
Education
Clark College 2009 — 2013
Data Networking and System administration
ServiceMaster Clean August 2010 - Present
Security Watch Inc. July 1995 - November 2010
Education
Bloomsburg University of Pennsylvania 1980 — 1985
Bachelor of Applied Science (BASc), Business Teacher Education, Graduated
ServiceMaster Clean October 2012 - Present
New York Life Insurance Company August 2011 - June 2012
Prudential Financial May 2011 - August 2011
Hanover College June 2010 - May 2011
Ulster Project July 2010 - August 2010
Hanover College September 2008 - May 2010
Skills
Financial Reporting, Market Analysis, QuickBooks, Project Planning, Invoice Processing, Mutual Funds, Financial Analysis, Program Development, Fixed Annuities, Client Relations, Economics, Microeconomics, Accounting, variable life insurance, Variable Annuities, Microsoft Office, Team Leadership, Operational Streamlining, Marketing Strategy, Marketing, Social Media Marketing
Education
Hanover College 2007 — 2011
Bachelor of Arts
Hanover College 2007 — 2011
Communication, Economics
ServiceMaster Clean 2012 - Present
First Data Corporation 2010 - 2012
Extended Stay America 2007 - 2010
United States Marine Corps 2002 - 2006
Skills
Customer Service, Computers, Management, Crew Scheduling, Administrative Work, Microsoft Office, Learn New Software..., Software Documentation, Account Management, Internet, Salesforce.com, Loyal, Highly responsible, Caring, Highly personable, Employee Training, Customer Product..., Phone Etiquette, Telephone Skills, Proficient Typing Skills, Coordination, Project Coordination, Heavy Calendaring, English, Highly Motivated, Teamwork, Works well individually
Education
Frederick Community College 2007 — 2010
Associate's degrees, Business Administration and General Studies
ServiceMaster Clean September 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML
Education
Ashford University 2010 — 2014
Bachelor of Science (BS), Accounting
Warden High School
Rapid Services June 2004 - Present
ServiceMaster Clean June 1998 - June 2004
All City Furnace Cleaning September 1994 - June 1998
Skills
Air Duct Cleaning, Carpet Cleaning, Water Damage Restoration, Fire Damage Restoration, Trauma Cleaning, Mold Remediation, Delivery Driver, Building Maintenance
Education
Portage Lakes Career Center 1992 — 1994
Industrial Electricity
Warehouse Demo Services March 2011 - Present
Clark College May 2013 - August 2013
Advantage Sales & Marketing December 2009 - March 2011
ServiceMaster Clean January 2008 - January 2009
Skills
Customer Service, Diligent, Learning Quickly, Cleaning, Data Entry, Customer Satisfaction, Telephone Skills, Process Scheduler, Merchandising, Cashiering, Time Management, Sales, Filing, Outlook, Social Networking, Supervisory Skills
Education
Clark College 2011 — 2013
Associate of Arts and Sciences (AAS), Accounting
ServiceMaster Clean June 2010 - Present
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Editing, Strategic Planning, C, Negotiation, Java, Team Building, Process Scheduler
Education
Golden West College
Hawaii Island Recovery November 2012 - April 2013
Granite Cafe June 2009 - June 2011
ServiceMaster Clean 2004 - 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Outlook, Social Media, Negotiation, Public Speaking, Marketing, New Business Development
Education
University of Hawaii at Hilo 2012 — 2012
Florida State University - College of Business 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Gulf Coast Community College
Associate of Arts (A.A.), Pre-Business Administration
ServiceMaster Clean January 2013 - Present
ServiceMaster Clean February 2012 - January 2013
ServiceMaster Clean June 2011 - February 2012
Skills
Marketing, Marketing Strategy, Market Planning, Social Media Marketing, Direct Marketing, Marketing Communications, Customer Retention, New Business Development, Account Management, Sales, Marketing Management, Sales Management, B2B
Education
Multnomah Bible College 2007 — 2011
Bachelor of Science (BS), Communication and Psychology
Flathead Valley Community College 2006 — 2007
ServiceMaster Clean April 2012 - Present
TCI May 2009 - April 2012
Independant Contractor January 2006 - May 2009
Dolar City May 2001 - August 2003
Education
Austin Community College 2012 — 2015
ProLogistix February 2014 - Present
Nintendo August 2013 - November 2013
ServiceMaster Clean September 2005 - December 2006
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teamwork, Windows, English, Team Leadership, HTML, Leadership, Marketing, C++, Java, Outlook
Education
Everest College-Tacoma 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
Everest College-Tacoma 2011 — 2012
N/A, medical insurance billing and coding
Superior Cleaning Services February 2010 - Present
ServiceMaster Clean February 2009 - August 2009
Palm Auto Mall April 2005 - November 2008
Education
Edison Community College
Associate of Arts (A.A.), Business Administration and Management, General
ServiceMaster Clean October 2014 - Present
Education
Arkansas State University 2015 — 2019
Bachelor's degree, Business Administration and Management, General
Arkansas State University 2009 — 2011
Bachelor's Degree, Business Administration and Management, General