ServiceSource International
Industry: IT service management company
DescriptionCEO: Gary B. Moore President: Michael Poe Headquarters: Denver, CO Executive vice president: Patricia Elias CFO: Rich Walker SVPs: Chad Lyne, Grant Clarke (Global Operations),
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ServiceSource International Employees
Spex January 2015 - Present
Spex November 2013 - Present
BG Ventures 2007 - Present
Philo January 2012 - October 2013
ServiceSource International June 2010 - November 2011
Level (3) Communications 2007 - 2010
Cdigix, Inc 2001 - 2007
Best Practices, LLC 1999 - 2000
Skills
Start-ups, SaaS, Digital Media, Marketing Strategy, Entrepreneurship, Strategic Partnerships, Product Management, Business Development, Product Marketing, Leadership, Sales, Management, New Business Development, Online Marketing, CRM, Social Media, Marketing, Fundraising, IPTV, Online Advertising, Salesforce.com, Product Development, Licensing, Team Building, Forecasting, Sales Operations, Video over IP, Sales Management
Education
Duke University
BA, Public Policy, Spanish
Kent Denver School
Graland Country Day School
HCA Physician Services Group August 2015 - Present
Cigna-HealthSpring April 2013 - August 2015
ServiceSource International March 2010 - April 2013
Skills
SSIS, SSRS, T-SQL, Microsoft Excel, Microsoft Office, SAP, Microsoft CRM, SharePoint, Business Objects, Crystal Reports, Databases, Salesforce.com, Process Improvement, Siebel, Data Analysis, Business Intelligence, Cognos, Access, Visio, Analysis Services, Leadership
Education
University of Cincinnati 2006 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
ServiceSource August 2015 - Present
ServiceSource International January 2012 - Present
ServiceSource January 2010 - December 2011
ServiceSource January 2008 - December 2009
ServiceSource November 2005 - December 2007
Borland Software January 2003 - November 2005
TogetherSoft May 2001 - December 2002
Skills
Software Sales, SaaS, Renewals, Sales Enablement, Sales Management, Sales Operations, Sales
Education
James Madison University 1996 — 2001
Bachelor's Degree
Allstate March 2014 - Present
University of Denver December 2012 - Present
Ashford University April 2011 - July 2012
ServiceSource May 2010 - May 2011
ServiceSource International January 2010 - May 2011
IBM 2010 - 2011
Thunder Sports INC January 2008 - January 2010
David Winn Agency, LLC June 2008 - May 2009
American Ace Hardware January 2005 - January 2007
American Ace Hardware 2005 - 2007
Skills
Salesforce.com, Direct Sales, Sales, Customer Service, Account Management, ADP Payroll, Avaya, Forecasting, Building Relationships, Building Strong..., Business Relationship..., Management, Sales Management, Corporate Sales..., Corrective Actions, Performance Reporting, Best Practices, Driving Results, Delivering Results, Leadership, CRM, Training, Sales Operations, Time Management, Customer Satisfaction, Sales Process, Team Management, Sales Presentations, Program Management, Employee Training, B2B, Team Leadership, Team Building, Hiring, Social Networking, College Recruiting, Staff Development, Interviews, Public Speaking, Email Marketing, Strategic Planning, Recruiting, Customer Retention, Cold Calling, Coaching, Teamwork, Leadership Development, Event Planning, Student Recruiting, Analysis
Education
University of Denver 2012 — 2014
Master of Science (M.S.), Environmental policy
Eastern Illinois University
B.O.A, Corporate Communications
Marriott International April 2015 - Present
HEI Hotels & Resorts January 2015 - April 2015
HEI Hotels & Resorts December 2014 - January 2015
Sheraton Nashville Downtown April 2014 - December 2014
Sheraton Nashville Downtown November 2013 - April 2014
Journal Communications Inc. January 2013 - November 2013
ServiceSource International April 2012 - January 2013
Gaylord Opryland Resort and Convention Center May 2011 - April 2012
Skills
Media Relations, Marketing Communications, Social Networking, HotSOS, Hospitality, Facebook, Public Relations, Microsoft Word, Hospitality Industry, PowerPoint, Customer Service, Event Planning, Hospitality Management, Event Management, Hotels, Resorts, Front Office, Hotel Management, Customer Satisfaction
Education
Kentucky Wesleyan College 2006 — 2010
Bachelor of Science (B.S.), Corporate Communications
University of Colorado Boulder March 2014 - Present
University of Colorado Boulder July 2013 - February 2014
Cystic Fibrosis Foundation March 2013 - June 2013
American Liver Foundation April 2011 - October 2012
Colorado State University Denver Ram Network July 2010 - June 2012
ServiceSource International April 2009 - April 2011
Sheraton Downtown Denver May 2008 - February 2009
Sheraton Downtown Denver February 2008 - May 2008
The Adam's Mark Hotel Denver August 2007 - February 2008
Skills
Community Outreach, Event Planning, Event Management, Volunteer Management, Volunteer Recruiting, Fundraising, Social Networking Sites, Electronic Newsletters, Constant Contact, Account Management, Social Media Marketing, Microsoft Office, Promotions, Outlook, Public Speaking, PowerPoint, Convio, Non-profits, Program Management, Health Promotion, Health Communication, Newsletters, Nonprofits, Marketing, Philanthropy, Grants, Grant Writing, Program Development, Staff Development, Editing, Proposal Writing, Board Development, Strategic Planning, Time Management, Leadership, Sales, Sponsorship, Project Planning, Social Networking, Interviews, Strategy, Training, Leadership Development, Community Development, Social Media, Data Analysis, Press Releases, Media Relations, Research, Blogging
Education
University of Denver - Daniels College of Business 2011 — 2012
MBA Candidate, Non-profit Management
Colorado State University 2002 — 2006
Bachelor of Science, Psychology
Macquarie University 2004 — 2004
The DeSelms Team August 2012 - Present
ServiceSource International April 2011 - August 2012
Adobe Software Systems April 2011 - August 2012
The Kaleidoscope/Chique September 2006 - April 2011
The University of Mississippi July 2005 - January 2006
Skills
Cold Calling, Advertising Sales, Database Management, Data Analysis, Inside Sales, Sports Sales, Sales Management, Major Accounts, Client Retention, Client Relationship..., Sales, Strategy, Sales Presentations, Selling, Customer Service, Account Management, Customer Retention, Microsoft Excel, Facebook, Management, Microsoft Office, Marketing
Education
University of Mississippi 2005 — 2009
Bachelor of Business Administration, Marketing
Rubicon Project April 2015 - Present
Chango (Acquired by Rubicon Project - April 2015) February 2014 - September 2015
JW Player January 2013 - February 2014
LivePerson February 2011 - December 2012
CrownPeak Technology October 2010 - February 2011
Accruent January 2009 - August 2010
Accruent July 2006 - December 2008
HF Group September 2005 - December 2008
InfoSearch Media April 2006 - June 2006
ServiceSource International January 2005 - March 2006
Skills
Salesforce.com, Sales Enablement, Dreamweaver, Marketing Operations, Photoshop, Marketo, Demandbase, data.com, DemandTools, People Import, Dealmaker, Cvent, Regonline, Events Management, Campaign Management, Sales Operations, Webex, GotoWebinar, Acteva, RegOnline, Vertical Response, Responsys, Survey Monkey, CRMfusion tools, Joomla, WordPress, Adobe Photoshop, DreamWeaver, HTML/CSS, Vendor Contract..., Event Management, Import, CRM, Social Media, Silverpop Engage, SaaS, Enterprise Software, Lead Generation, Social Media Marketing, Marketing, Contract Negotiation, WebEx, Sales Process, Multi-channel Marketing, Business Development, B2B, Cross-functional Team..., Strategy, Analytics, Strategic Partnerships
Education
Assumption University
BA
Assumption University
Master’s Degree
Ekamai International School
High School
Actus Data March 2014 - Present
SAI Cloud Solutions January 2013 - Present
OMBU December 2012 - August 2013
ServiceSource May 2012 - January 2013
ServiceSource International September 2010 - May 2012
ESM, a Xerox Company March 2010 - September 2010
Experian June 2009 - March 2010
MetaSig6 Advisors, LLC October 2007 - June 2009
TrueLogic Financial Corporation June 2002 - October 2007
Fair Isaac Corporation (formerly Narex, Inc.) 1998 - 2002
Skills
OLAP, Predictive Analytics, Six Sigma, Optimization, Operational Excellence, Data Warehousing, Data Modeling, Master Data Management, Business Process..., ITIL, Business Intelligence, SQL, Predictive Dialers, Data Mining, Information Security, Sales Enablement, Cloud Computing, IT Transformation, CRM, Analytics, Strategy, Change Management, Management, Business Analysis, Process Improvement, Program Management, Leadership, Cross-functional Team..., Business Process, Enterprise Architecture, SaaS, Integration, Start-ups
Education
University of Pennsylvania 1985 — 1989
Bachelor of Arts (BA), Economics
Brother Rice High School 1981 — 1985
510 CrossFit October 2014 - Present
Bio-Rad Laboratories May 2014 - Present
Various Gyms September 2005 - Present
Turnitin January 2012 - May 2014
ServiceSource International January 2007 - May 2011
Michael Trahan Design July 2005 - February 2006
Princess Cruises June 2004 - December 2004
HomEq November 2001 - July 2002
Providian Financial December 2000 - July 2001
Skills
Research, Sales Operations, Salesforce.com, Sales, Customer Service, Prospect Research, Cold Calling, Inbound, Account Management, Training & Development, Coaching, Recruitment/Retention, Typing, 10 Key, Microsoft Office, Google Apps, Goal Oriented, Team Motivator, CRM, Employee Training, Fitness Training, Inbound Marketing, Leadership, Microsoft Excel, Outlook, SaaS, Sales Management, Time Management, Training, Sales Process, Team Leadership, Marketing, Lead Generation, Direct Sales, New Business Development, Team Building, Strategy, Solution Selling, Recruiting
Education
California State University-Sacramento 2001 — 2003
Bachelor
Solano Community College 1997 — 2000
Associates
Total Quality Logistics March 2015 - Present
Randstad March 2013 - February 2015
ServiceSource International January 2011 - March 2013
Skills
Sales, Communication, Typing, Calls, Marketing, Recruiting, Customer Service, Sales Operations, Direct Sales, Training, Social Media, Management, Onboarding, Salesforce.com, Customer Retention
Education
Tennessee State University 2009 — 2010
Bachelors of Business Administration, Marketing
Tennessee Tech University 2006 — 2009
Bachelors of Business Administration, Marketing
Tullahoma High School 2002 — 2006
High School Diploma
Revel Systems iPad POS May 2015 - Present
ADP March 2013 - May 2015
Badgeville June 2012 - March 2013
Salesforce.com July 2011 - May 2012
ServiceSource International September 2009 - July 2011
Etc. Magazine August 2008 - July 2009
BEA Systems (Acquired by Oracle Corporation in June 2008) May 2007 - June 2008
Namo Solutions June 2006 - May 2007
Scientific Software/Agilent Technologies February 2005 - March 2006
Skills
Salesforce.com, CRM, Sales Operations, Customer Service, Microsoft Excel, Editing, Administrative Work, Outlook, AP Style, Order Processing, Proofreading, Copy Editing, Order Management, Order Entry, Order Fulfillment, Sales Order Processing, Sales Support, Partner Relations, Microsoft Office, CRM software, Microsoft Word, Sales Administration, Sales Process, Administrative..., Office Administration, Executive Support, New Hire Processes, New Hire Paperwork, New Hires, Reports, Microsoft CRM, Online Research, Onboarding, Data Entry, Databases, Data Management, Marketo, Data Cleaning, Oracle, Sales, Google Apps, Google Docs, Google Adwords, POS, Enterprise Reporting..., Inventory Management, E-commerce, Cloud Computing, Loyalty Programs, Mobile Device Management
Education
City College of San Francisco 2008 — 2009
University of California, Santa Cruz
B.A.
RAY · ALLEN INC. November 2014 - Present
ServiceSource February 2011 - November 2014
ServiceSource International February 2011 - November 2014
International Research Center for Energy and Economic Development January 2006 - August 2006
Skills
Sales Management, New Business Development, Sales, Salesforce.com, Market Research, Microsoft Excel, Outlook, Microsoft Office, Sales Process, Channel, Microsoft Word, PowerPoint, CRM, Business Development, Cold Calling, Contract Negotiation, Customer Satisfaction, Customer Service, Enterprise Software, Forecasting, Lead Generation, Leadership, Management, Marketing Communications, Online Marketing, Social Media Marketing, Sales Operations, Strategic Planning, Team Leadership
Education
University of Colorado Boulder 2005 — 2008
Bachelor of Arts, Economics
Envoy June 2015 - Present
The Women's Building February 2013 - Present
ServiceSource 2012 - June 2015
ServiceSource International July 2010 - April 2012
ServiceSource International May 2009 - July 2010
ServiceSource International April 2006 - May 2009
Kaiser Permanente February 2005 - April 2006
Skills
Account Management, CRM, Customer Service, Forecasting, Product Management, Product Marketing, SaaS, Project Management, Sales, Microsoft Office, Sales Management, Salesforce.com, Sales Operations, Solution Selling, Strategy, Training, Management
Education
University of California, Davis 2000 — 2004
Bachelor of Arts, International Relations
Københavns Universitet 2002 — 2002
Political Science, Sociology, Culture
ServiceSource 2015 - Present
Whole Foods Market 2011 - 2015
Murray Circle (SF Bay) and Alto Restaurant (NYC) 2009 - 2011
Forsythe Solutions Group 2007 - 2009
ServSmart, LLC January 2005 - November 2006
ServiceSource International 2000 - 2005
Skills
Solution Implementation, Cross-functional Team..., Profitable Growth, Cloud Computing, Change Management, Sales Management, Pre-sales, Key Account Management, Sales Operations, Sales Performance..., Business Analysis, Account Management, Consulting, SaaS, Strategic Partnerships, CRM, Solution Selling, Quota Achievement, Recurring revenue..., Program Development, Program Analytics and..., Forecasting, Business Development, Labor Management, Strategy, Salesforce.com, Team Leadership, Training, Contract Negotiation, Professional Services, Category Management, B2B, P&L Management, Start-ups, Sales Process
Education
Duke University 1996 — 2000
B.A., Economics
Institute of Culinary Education 2009 — 2009
Degree, Culinary Arts
Actus Data June 2015 - Present
Actus Data August 2014 - June 2015
BuildRock June 2014 - June 2015
ServiceSource September 2012 - June 2014
ServiceSource August 2010 - September 2012
ServiceSource, APAC April 2009 - August 2010
ServiceSource International 2007 - December 2009
ServiceSource August 2005 - 2007
ServiceSource February 2005 - August 2005
ServiceSource April 2004 - February 2005
Skills
Sales Management, Analytics, Team Building, SaaS, Account Management, Solution Selling, Sales Operations, Sales, Strategic Partnerships, Business Development, CRM, Business Process..., Operations Management, Building High..., Team Leadership, Strategy, Start-ups, Salesforce.com, Change Management, Team Management, Marketing, Lead Generation, Training
Education
Georgetown University 1999 — 2003
BA
ServiceSource International January 2008 - Present
Skills
Project Management, Account Management, Staff Development, Staff Management, Coaching Staff, Business Strategy, Driving Results, Forecasting, CRM, Contract Negotiation, Creative Problem Solving, Interview Skills
Education
University of Colorado Boulder 2003 — 2007
Bachelor of Arts (BA), Art History
Impact Recruiting September 2011 - Present
PRIMUS September 2010 - Present
Ocean Beach Yoga SF January 2013 - Present
Spearhead - Michael Franti August 2008 - June 2011
ServiceSource International February 2004 - August 2007
Dark City Music/FEA/JSR Merchandise January 2002 - February 2004
Skills
Account Management, Negotiation, Customer Relations, Customer Service, Social Media, Bilingual-Spanish, Sales Prospecting, Closing Business, Solution Selling, Management, Leadership
Education
James Madison University - College of Business 1997 — 2000
International Business, Business Administration and Management, General
University of Arizona 1995 — 1997
Gen Ed - Business and Spanish Focus
Langley High School
AutoTrader.com February 2010 - January 2012
ServiceSource International April 2006 - September 2009
Cisco Systems September 2005 - April 2006
WW Sales Productivity- Cisco May 2001 - September 2005
Skills
Sales Operations, Project Management, CRM, Cross-functional Team..., Enterprise Software, Project Portfolio..., Program Management, Vendor Management, SaaS, Salesforce.com, Business Process..., Contract Negotiation, Product Management, Business Process, Pre-sales, Account Management, Business Analysis, IT Strategy, Information Technology, Professional Services, Strategy, Strategic Partnerships, Competitive Analysis, Budgets, Business Intelligence, Sales Presentations, SDLC, Leadership, Cloud Computing, Solution Selling, Partner Management, Management, Business Development, Process Improvement, Sales, Analytics, Start-ups, Outsourcing, PMO, PMP, Consulting, Lead Generation, E-commerce, Go-to-market Strategy
Education
California State University-Chico 1991 — 1995
Bachelor of Arts
California State University-Chico 1991 — 1995
Bachelor of Arts (B.A.)
Channel Fish Processing CO INC July 2013 - Present
ServiceSource December 2012 - June 2013
Service Source September 2010 - November 2012
ServiceSource International September 2009 - August 2010
ServiceSource February 2008 - September 2009
Channel Fish Processing Company January 2001 - January 2006
Skills
Channel Partners, Salesforce.com, Account Management, Sales Operations, Sales Process, SaaS, Channel, Sales, Solution Selling, Enterprise Software, Strategy, Selling, Sales Management, Cloud Computing, Direct Sales, Business Alliances, Lead Generation, Management, Professional Services, CRM, Channel Sales, Outsourcing, Go-to-market Strategy, Cold Calling, Demand Generation, New Business Development, Negotiation, Sales Enablement, Team Management, Sales Presentations, Team Leadership, International Sales
Education
University of Denver - Daniels College of Business 2004 — 2007
Bachelor of Science & Arts, Business Management
st paul's
thayer academy
Adobe Systems December 2010 - Present
Adobe Systems December 2009 - December 2010
Adobe Systems May 2008 - December 2009
ServiceSource International 2004 - 2008
Skills
Salesforce.com
Education
University of California, Santa Barbara 1999 — 2003
BA, English, Psychology
Acalanes
Acalanes High School
Acalanes High School
The Metro Leader Newspaper January 2015 - Present
Blanchard, Walker, O'Quin & Roberts (A Professional Law Firm) June 2014 - Present
Marketing Consultant March 2012 - Present
Frees Inc. March 2014 - May 2014
Bellaire Baptist Church January 2014 - February 2014
Shreveport-Bossier Convention & Tourist Bureau January 2013 - December 2013
Voluntary Benefits of America March 2012 - September 2012
ServiceSource International September 2010 - March 2012
Louisiana State Exhibit Museum August 2006 - August 2008
The Forum News July 2006 - August 2008
Skills
Social Media Marketing, Press Releases, Public Relations, Social Media, Blogging, Newsletters, Social Networking, Microsoft Office, Facebook, Email Marketing, Marketing Strategy, Marketing, Advertising, Graphic Design, Management, Photography, Sales, Brand Awareness, Editing, Feature Articles, YouTube, Technical Writing, Marketing Communications, Strategic Partnerships, Media Relations, Publications, Magazines, WebEx, Lotus, Microsoft Works, Adobe, Twitter, MySpace, Google Analytics, Google, ExactTarget, Creative Writing, Feature Writing, Report Writing, Art, Webinars, Vocus, WordPress, Copy Editing, Corporate Communications, Publicity, Adobe Photoshop, Legal Marketing
Education
Middle Tennessee State University 2008 — 2011
Master's degree, Mass Communications, 3.5
Louisiana State University 2002 — 2006
B.A, English, 3.34
Confirmit September 2012 - Present
MarketTools, Inc. January 2012 - August 2012
MarketTools, Inc. January 2011 - December 2011
Adobe Systems September 2009 - December 2010
Service Source, International August 2008 - August 2009
ServiceSource International August 2006 - July 2008
Skills
Demand Generation, Salesforce.com, Sales, Management, SaaS, Enterprise Software, Sales Operations, Selling, Account Management, Program Management
Education
University of California, Santa Barbara 1999 — 2003
Bachelor of Arts (B.A.), Geography, Exercise and Health Sciences
Pandora Media, Inc. September 2013 - Present
Demandforce January 2013 - September 2013
Bellisimo Visions January 2007 - November 2012
ServiceSource International December 2009 - April 2012
Diana StoboLLC October 2008 - November 2009
Cision May 2006 - January 2007
Cision September 2005 - March 2006
USF Koret Health and Recreation Center 2003 - 2005
USF Koret Health and Recreation Center 2002 - 2005
Skills
Sales, Quota Achievement, Key Performance..., Maintaining Strong..., Client Delivery, Strategic Partnerships, Media Relations, Information Technology, Social Media, Event Management, Editing, Public Relations, Analytical Skills, Achieving Measurable..., Customer Driven, Quality Driven, Sales Operations, Management, Enterprise Software, CRM
Education
University of San Francisco 2002 — 2005
BA, Media Studies, BA Visual Arts
EMC December 2013 - Present
Actuate June 2012 - December 2013
Bay Area Circuits Inc. February 2012 - June 2012
ServiceSource International August 2010 - February 2012
ServiceSource International February 2009 - August 2010
REMAX Today September 2007 - January 2008
REMAX Today April 2007 - September 2007
Skills
Microsoft Office, Siebel, Microsoft CRM, Outlook, VMware, Goldmine, Inside Sales, Windows, Federal Government Sales, Administration, Renewals, Contract Negotiation, Channel Management, Teamwork, Customer Relations, Excel, PowerPoint, Word, Customer Service, Problem Solving, Sales Management, Time Management, Customer Satisfaction, Sales Support, SaaS, Consultative Selling, Telephone Skills, Account Management, Sales, Business Development, Leadership, New Business Development, Solution Selling, Sales Operations
Education
San Francisco State University 2004 — 2006
Bachelor Degree, Psychology
College of San Mateo 2002 — 2004
Associate Degree, Liberal Arts