Servion Global Solutions
Industry: Company
DescriptionFounded: 1995 Parent organization: Servion Global Solutions Ltd.
Servion Global Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Servion Global Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Servion Global Solutions Salaries. You can even request information on how much does Servion Global Solutions pay if you want to. Learn about salaries, pros and cons of working for Servion Global Solutions directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
89 Servion Global Solutions employees in database. Find out everything there's to know about Servion Global Solutions employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Servion Global Solutions Employees
American Express June 2015 - Present
American Express October 2014 - June 2015
Tata Consultancy Services 2013 - October 2014
Tata Consultancy Services 2011 - 2013
Tata Consultancy Services 2007 - 2011
Servion Global Solutions March 2006 - October 2007
Skills
Cisco UCCE, Cisco ICM, Avaya, IVR, CTI, Contact Centre..., Avaya PBX, Call Center, ACD, Call Routing, Call Recording, Cisco CTIOS, SIP, AT&T Business Direct, AT&T Route-it, Avaya AES, Cisco Unified..., Solution Architecture, Software Development..., Agile & Waterfall..., Agile Methodologies, Telecommunications, NICE Call Recording, Avaya IR, Unified Communications, Cisco Technologies, Call Centers, Avaya Technologies
Education
Cochin University of Science and Technology 2001 — 2005
B-Tech, Electrical and Electronics Engineering
Servion Global Solutions October 2013 - Present
Cisco February 2012 - October 2013
Cisco February 2012 - October 2013
Cisco June 2010 - February 2012
Cisco March 2006 - June 2010
Cisco October 2003 - June 2006
Siemens Enterprise Communications 1983 - 1998
Skills
Cisco CCNA, CompTIA A+ Certification, FCC Radiotelephone..., FCC Amateur Radio Extra..., Cisco Technologies, Unified Communications, Network Architecture, Routing, Data Center, IP, Cloud Computing, MPLS, QoS, Telepresence, VoIP, Network Design, TCP/IP, Virtualization, Wireless, Enterprise Software, Cisco Call Manager, Management
Education
DePaul University 1992 — 1994
Master's degree with Distinction, Computer Science - Telecommunications, 4.5/5
Roosevelt University 1989 — 1991
Bachelor's of Science, Telecommunications Technology/Technician, 3.85/4
CitiusTech April 2015 - Present
CitiusTech April 2013 - Present
HIMSS January 2013 - June 2014
AHIMA 2012 - 2014
CitiusTech July 2009 - March 2013
Philips Healthcare April 2007 - June 2009
GE Healthcare December 2004 - April 2007
Servion Global Solutions July 2003 - December 2004
Skills
IHE, DICOM, HL7, PACS, Medical Imaging, Agile Methodologies, Software Design, Software Project..., Cross-functional Team..., Software Engineering, Scrum, Requirements Analysis, Product Management, Product Strategies, SOA, Windows Server, .NET, Microsoft SQL Server, Integration, Business Intelligence, Domain Names, Visual C++, Agile Project Management, Quality Assurance, C#, Healthcare Information..., Process Improvement, Program Management, Medical Devices, Testing, Management
Education
University of Madras 2000 — 2002
Masters in Computer Applications, Computer Applications, Healthcare, Media, Networking, A
University of Calicut 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronics and Communications Engineering, A+
Swampfox Technologies, Inc. March 2014 - Present
Servion Global Solutions May 2012 - April 2013
Citigroup Technology, Inc. May 2011 - March 2012
Centurion, Inc. March 2004 - March 2011
Bhrigus February 2003 - March 2004
eComServer July 2001 - February 2003
Avaya, Inc. July 2000 - July 2001
Lucent Technologies July 1996 - June 2000
Lucent Technologies July 1995 - July 1996
AT&T Consumer Products February 1992 - June 1995
Skills
VoIP, IVR, Telecommunications, CTI, Telephony, Unified Communications, Enterprise Software, Management, Solution Selling, Call Centers, Networking, Solution Architecture, Managed Services, Avaya, Call Center, Cloud Computing, Call Logging, Selling, Contact Centers, SIP, Speech Recognition, Technical Presentations, Unix, Professional Services, TCP/IP, Pre-sales, IP, SaaS, Technical Analysis, System Configuration, Performance Analysis, Capacity Planning, Windows Server, Ethernet, Wireless, Technical Support, Data Center, MPLS, ACD, Cisco Technologies, SIP Trunking, Call Recording, Contact Center Design, Solution Design, Problem Solving, Unix Administration, Project Management, Linux, Virtualization, Avaya Technologies
Education
University of Missouri-Rolla
B.S., Computer Science
Servion Global Solutions July 2014 - Present
Servion Global Solutions April 2014 - December 2014
Avaya April 2011 - July 2014
Cross Telecom February 2007 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Managed Services, Telephony, Unified Communications, Call Centers, Integration, Leadership, Vendor Management, Telecommunications, VoIP, Avaya Technologies, Solution Selling, Professional Services, Cloud Computing, SIP, IP, Wireless, Management, IVR, Pre-sales, Project Management, Product Management, Contact Centers, Enterprise Software, Strategy, SaaS, Data Center, Sales, Channel Partners, Strategic Partnerships, Direct Sales, CRM, MPLS, Salesforce.com
Education
United States Navy 1994 — 1997
The Ohio State University
Servion Global Solutions July 2013 - Present
UNC Charlotte August 2012 - December 2012
Connectivity Wireless May 2012 - August 2012
Indian Institute of Technology, Madras July 2010 - June 2011
CSIR-CEERI January 2010 - May 2010
HCL Technologies May 2008 - June 2008
Skills
C, Matlab, Simulink, AutoCAD, Electronics, Verilog, Testing, HTML, Microsoft Office, Wireless, Windows, Power Systems, Photoshop, CCNA, Red Hat Linux, Ubuntu, TinyOS, Cisco Routers, Cisco Call Manager, Cygwin, Naval Architecture, PSAT, Wiring, Cisco Certified, Algorithms
Education
University of North Carolina at Charlotte 2011 — 2013
Master of Science, Electrical Engineering
Anna University 2006 — 2010
Bachelor of Engineering, Electronics and Communications Engineering
Servion Global Solutions July 2014 - Present
Quest Diagnostics/Wipro Ltd. January 2002 - Present
Price Waterhouse Management Consultants December 2001 - January 2002
Telespectrum Worldwide September 1997 - May 2000
Skills
Avaya PBX..., Avaya vector programming, IP Telephony, IP..., PRI and ISDN circuit..., IVR design,..., CTI design,..., Voice mail support..., Optimaxx and Freedom..., Windows OS managment, toll free number..., Circuit Design..., PC support, Windows XP Pro, Windows 7, Genesys contact center, VoIP, Fax Server, Fax over IP, Call Center voice..., Avaya CMS Custom Report..., Avaya CMS Designer..., Technical Support, IVR, Avaya, Disaster Recovery, Software Documentation, Troubleshooting, Project Management, Integration, Telecommunications, Routing, ITIL, Software Installation, System Deployment, Networking, Voice Mail, VPN, IP, Contact Centers, Servers, Call Centers, Management, Cisco Technologies, Data Center, TCP/IP, MPLS, Hardware, CTI, Switches, System Administration
Education
Temple University 1980 — 1982
MBA Program, Computer Science, 3.5
Kutztown University of Pennsylvania 1974 — 1978
Bachelor of Science (BS), Accounting and Computer Science, 3.5
Servion Global Solutions May 2014 - Present
Cisco Systems September 2012 - April 2014
Cisco Systems 2006 - 2012
EADS Telecom / Aastra Intecom 1991 - 2006
Aastra Intecom January 2003 - September 2005
Intervoice January 1997 - December 1997
Intecom July 1993 - December 1996
Intecom August 1991 - July 1993
Texas Instruments DSEG February 1989 - August 1991
Texas Tech University July 1987 - December 1988
Skills
Cisco Call Manager, Unified Communications, UCCE, Cisco Technologies, PMP, Leading Diverse Teams, Telecommunications, Contract Negotiation, Vendor Management, Cisco UCS, Program Management, Leading Edge..., Project Delivery, Professional Services, Leadership, Contact Centers, Cloud Computing, Project Management, Cross-functional Team..., Project Planning, VoIP, Product Lifecycle..., Sales Engineering, Customer Service, SQL, Agile Project Management, Wireless, Product Management, Integration, Outsourcing, Process Improvement, Solution Selling, Enterprise Software, Software Project..., Video Conferencing, IP PBX, SIP Trunking, Negotiation, Economics, Change Management, Leading Change, Leading Meetings, Leading Discussions, Business Analysis, Business Planning, Business Process, Requirements Analysis, Requirements Gathering, Management, Mobile Communications
Education
Texas Tech University 1987 — 1988
MA, Economics, Management Information Systems
Texas Tech University 1980 — 1985
BS, Economics, Finance
Amerisoftpro Systems February 2015 - Present
Tata Consultancy Services January 2013 - January 2015
Tata Consultancy Services October 2010 - December 2012
Tata Consultancy Services July 2008 - September 2010
Reliance BPO Private Limited January 2008 - June 2008
Servion Global Solutions May 2006 - December 2007
Skills
Cisco Technologies, Cisco UCCE / ICM, Cisco CVP, Avaya Communication..., AT&T Route-IT, Verizon Network Manager, Avaya CMS, SQL, CRM, IVR, Solution Architecture, People Management, Client Management, Avaya AES, CTI, NICE Call Recording, Avaya Technologies, Testing
Education
Anna University 2001 — 2005
Bachelor's Degree, Electronics and Communications Engineering
Citi March 2015 - Present
Cognizant February 2011 - March 2015
Tata Consultancy Services June 2006 - February 2011
iNautix Technologies October 2004 - June 2006
HCL Technologies March 2004 - October 2004
Servion Global Solutions March 2002 - March 2004
Skills
Test Automation, Excel VBA Macros, HP Quality Center, HP QTP, HP QC OTA, VBScript
Education
University of Madras 1996 — 2000
B.E, Computer science
Servion Global Solutions May 2014 - Present
Avaya November 2013 - May 2014
Avaya October 2011 - November 2013
Avaya October 2007 - October 2011
Avaya Inc. / ATAC 2004 - October 2007
CCC Interactive June 2003 - November 2004
Abacus Communications March 1997 - June 2003
Skills
Professional Services, Cross-functional Team..., Telecommunications, Outsourcing, Selling, Managed Services, Enterprise Software, Solution Selling, Management, Avaya, VoIP, Leadership, Sales Management, Call Centers, Unified Communications, Sales, Sales Process, Call Center, SaaS, Cloud Computing, Go-to-market Strategy, Strategic Planning, Team Leadership, Sales Operations, Channel Partners, IVR, Contract Negotiation, New Business Development, Contact Centers, Strategic Partnerships, Product Management, Training, Negotiation, Team Building, Customer Retention, Consultative Selling, Leadership Development
Education
Georgetown University 1990 — 1994
MALS
William & Mary 1981 — 1985
BA
Ascension Academy 1969 — 1981
HS
Cornell University
Certificate Change Management Leadership
Associated Press May 2015 - Present
BNY Mellon March 2010 - April 2015
Servion Global Solutions November 2007 - March 2010
KHEC Solutions March 2007 - November 2007
Vinsat Technologies India (p) Ltd June 2006 - March 2007
Skills
ASP.NET, .NET, Microsoft SQL Server, Web Services, WCF, Software Project..., SOA, SDLC, Visual C#, Requirements Analysis, XML, C#, SQL, Derivatives, Credit Derivatives, Interest Rate..., Investment Banking, Agile Methodologies, Oracle, Project Planning, Capital Markets, Equity Derivatives, Derivatives Trading, ASP.NET MVC, MongoDB
Education
Anna University 2001 — 2005
Bachelor of Engineering, Computer Science and Engineering
IGNOU - School of Management Studies 2010 — 2012
PGDFM, Financial Management, Grade B
US Federal Government September 2015 - Present
The Home Depot March 2015 - September 2015
Servion Global Solutions August 2014 - March 2015
SmartIT Staffing March 2014 - July 2014
The Home Depot August 2013 - February 2014
The Home Depot March 2013 - August 2013
Accuvoice Inc. December 1999 - December 2010
United Airlines June 1998 - December 1999
JCPenney January 1998 - June 1998
ComEd May 1997 - August 1997
Skills
C++, C, Unix, Oracle SQL*Plus, VB.NET, Java SDK 1.2, Solaris, FORTRAN V, Java DK 1,7, Visual C#, JDK, Software Documentation, CTI, Program Management
Education
Bowie State University 2011 — 2013
Doctor of Science, Computer Science
Northeastern Illinois University 1998 — 2010
Graduate-Student-at-Large, Computer Science
Governors State University 2001 — 2005
Master of Science, Computer Science
Southern Illinois University, Edwardsville 1997 — 1997
Earned 12 graduate credit hours, Electrical Engineering
North Carolina A&T State University 1990 — 1995
Bachelor of Science, Electrical Engineering
Servion Global Solutions October 2013 - September 2015
Presidio Networked Solutions July 2007 - September 2013
Teletronics 2003 - 2007
Skills
Telepresence, VoIP, Cisco Technologies, Unified Communications, SIP Trunking, WAN, Network Security, Solution Selling, Cisco Nexus, Data Center, Storage Area Networks, Virtualization, Managed Services, Cloud Computing, Network Design, Storage, VPN, Disaster Recovery, HP, Networking, VMware, Network Architecture, Servers, Security, MPLS, Professional Services, LAN-WAN, Contact Centers, SAN
Education
Ohio University 1988 — 1992
Bachelor's of Science, Communications
Med Immune May 2011 - Present
Fannie Mae November 2007 - January 2011
Computer Sciences Corporation January 2007 - November 2007
Pfizer January 2006 - December 2006
Intel Corporation May 2005 - January 2006
Datafarm Inc October 2004 - April 2005
Xerox Global Services June 2004 - September 2004
Wright State University March 2001 - December 2003
Servion Global Solutions June 2000 - December 2000
Skills
Documentum, Records Management, J2EE, Content Management, Business Analysis, XML, SharePoint, Java Enterprise Edition, SDLC, Validation, Document Management, FDA
Education
Wright State University 2001 — 2003
MS, Computer & Electrical Engineering
University of Madras 1996 — 2000
BE, Computer Science
eLoyalty, a TeleTech Company September 2013 - Present
Servion Global Solutions June 2012 - September 2013
Agc Networks December 2010 - June 2012
Servion Global Solutions December 2007 - December 2010
Network Solutions an IBM Company September 2005 - December 2007
Microsense Pvt Ltd September 2004 - September 2005
Skills
IP, Cisco Call Manager, Unified Communications, Cisco Technologies, CTI, IVR, Telecommunications, Contact Centers, CCNA, Call Centers, Networking, System Deployment, VoIP
Education
University of Mumbai 2000 — 2004
BE, Electronics
Early Warning® 2015 - Present
American Express October 2008 - Present
American Express September 2013 - February 2015
Early Warning® 2015 - 2015
Servion Global Solutions May 2007 - August 2007
Lipi Data Systems Ltd June 2005 - June 2006
Skills
Business Analysis, Requirements Gathering, Agile Methodologies, Requirements Analysis, Agile Project Management, Visio, Cloud Computing, Project Management, Solution Architecture, Business Requirements, Business Intelligence, Enterprise Architecture, IT Strategy, Oracle, Project Planning, IT Management, Data Warehousing, Business Process..., Microsoft Excel, Microsoft Powerpoint, Data Analysis, Financial Analysis, Leadership, Strategy, Management Consulting, CRM, SDLC, Program Management, Analysis, Process Improvement, Software Documentation, Pre-sales
Education
Symbiosis International University 2006 — 2008
MBA, Finance, Systems and Management Consulting, First Class
University of Rajasthan 2001 — 2005
BE, IT
Web.com July 2014 - Present
Cyara September 2013 - June 2014
Nexus IS April 2012 - September 2013
NASA October 2011 - January 2012
Vertical Communications May 2011 - August 2011
Servion Global Solutions August 2010 - March 2011
Presidio Networked Solutions December 2009 - July 2010
ALI Solutions March 2008 - November 2009
Washington Mutual April 2001 - January 2008
First Union February 2000 - February 2001
Skills
Avaya, Cisco, Siemens, Aspect, Wave, Periphonics, Intervoice, Nuance, OnQ, CallTech, Action Slect, Nortel, Microsoft Office, Salesforce.com, Sales Engineering, Telecommunications, Telephony, VoIP, Call Center, Call Recording, Voxeo, Cisco Technologies, Integration, WAN, IVR, Networking, Call Centers, Enterprise Software, Unified Communications, Cisco Call Manager, Call Logging, CTI, Contact Centers, CRM, Professional Services, Solution Architecture, Switches
Education
Capella University 2009 — 2010
BS, Management
University of North Florida - College of Business Administration 2003 — 2008
ConnectTel December 2012 - Present
Servion Global Solutions September 2004 - December 2012
Education
Birla Institute of Technology and Science, Pilani 2006 — 2008
M.S, Software Systems
Bharathiar University 2000 — 2004
B.E, Computer Science
Cognizant Technology Solutions August 2012 - Present
Cognizant Technology Solutions January 2012 - August 2012
Tata Consultancy Services July 2004 - October 2011
Wipro InfoTech January 2002 - July 2004
Servion Global Solutions May 2000 - January 2002
Skills
Computer Telephony..., New Business Development, Strategic Planning, Cisco Technologies, Avaya Communication..., IVR, Avaya, Solution Architecture, Pre-sales, ACD, Contact Centers, SDLC, Integration, VoIP, Requirements Analysis, Service Delivery, Unified Communications, Telecommunications, Telephony, Genesys, Vendor Management, CTI, ICM, Business Analysis
Education
Bharathidasan University 1992 — 1996
Bachelor of Engineering with specialisation
Sainik School 1985 — 1992
Higher Secondary
Servion Global Solutions July 2014 - Present
Avaya Professional Services July 2011 - July 2014
HUMANA July 2003 - July 2011
Providian Financial 1999 - 2003
Skills
Avaya, Nortel, Cisco ICM, Cisco Technologies, Telecommunications, Telephony, Call Center, VoIP, Call Centers, IVR, Unified Communications, Contact Centers, ACD, SIP, LAN-WAN, Technical Support, CTI, Avaya Technologies, Vendor Management, Professional Services, Networking
Education
University of Louisville 1988 — 1993
Bachelor of Science in Business Administration, Business Administration and Management, General
Thomson Reuters July 2013 - Present
Frontier Communications November 2012 - July 2013
Paychex February 2012 - October 2012
Rail Europe, Inc. July 2010 - January 2012
Mahindra Satyam May 2006 - June 2010
Satyam Computer Services Limited December 2004 - April 2006
Satyam Computer Services Limited March 2003 - December 2004
Servion Global Solutions June 2001 - March 2003
Taj Group of Hotels January 1994 - September 2000
Skills
Web Services, Java Enterprise Edition, PL/SQL, Hibernate, Hospitality, Spring, SDLC, Struts, Website Development, Oracle, Websphere, JSP, Unix, Spring Framework, Travel, Software Project..., SOA, Telephony, Solution Architecture, Requirements Analysis, Agile Methodologies, J2ee, REST, Telephony Systems, XSLT, XPath, Grails, GSP, jQuery, Message Queue
Education
Mahatma Gandhi University 1987 — 1990
Bachelor
NetLabs
Cognizant Technology Solutions April 2011 - Present
Sysnet Technology Solutions Pvt.Ltd January 2010 - March 2011
Apple 2006 - 2010
Infogain 2006 - 2009
Tata Consultancy Services 2004 - 2006
Servion Global Solutions 2000 - 2004
Skills
Genesys, CTI, Avaya, IVR, Call Center, Nuance, Servers, Pre-sales, Outbound, C, JSP, VoIP, Telecommunications, Requirements Analysis, Routing, Integration, Application Development, SIP, Telephony, Solution Design, Solution Architecture, Unix, Deployment, SQL Server, Switches, SQL, Scripting, ACD, Testing, SDLC, Vendor Management, Architecture, Software Development, Contact Centers, System Deployment, Call Centers, Cisco Technologies, VXML, Service Delivery, Troubleshooting, Cloud Computing, Infrastructure, Unified Communications, Interactive Intelligence, TCP/IP, Enterprise Architecture, Technical Support, Avaya Technologies
Education
Bharathidasan University 1997 — 2000
B.E, Electronics and Communication Engg
Shanmugha Arts, Science, Technology and Research Academy 1997 — 2000
B.E., Electronics and Communication
M.I.E.T.Polytechnic 1995 — 1997
D.E.C.E, Electronics and Communication
Schneider Electric October 2012 - Present
Thomson Reuters September 2007 - November 2012
Deloitte July 2006 - September 2007
SAP Labs June 2004 - June 2006
Thomson Financial May 2003 - June 2004
Servion Global Solutions March 2001 - April 2003
Skills
SilkTest, TestPartner, eCATT, Testing, Automation, System Testing, SQL, XML, .NET, SQL Server, Unix, Visual Basic, C#, Visio, User Acceptance Testing, Software Project..., HTML, C++, C, Quality Assurance, Test Planning, ASP.NET, VB.NET, TFS, CodedUI, Requirements Analysis, Visual Studio, Agile Methodologies, Regression Testing, Scrum, SDLC, Software Development
Education
Symbiosis 2004 — 2006
PGDIT, Information Technology
Cochin University of Science and Technology 1995 — 2000
B.Tech, Computer Aided Design & Manufacturing
SDV Central School 1993 — 1995
Public School Pattanakkad 1988 — 1993
ICSE
Milliman July 2013 - Present
The Advisory Board Company November 2010 - July 2013
Angarai March 2008 - December 2010
Studio Thirty Three LLC August 2007 - December 2007
Servion Global Solutions June 2007 - August 2007
Irevna February 2006 - July 2006
Tata Consultancy Services; Barclays Bank - Offshoring & Transformation August 2004 - February 2006
Skills
Project Management, Data Analysis, User Acceptance Testing, Account Management, Business Planning, Requirements Analysis, Proposal Writing, Management Consulting, Non-Profit, Pro-bono consulting for..., Analysis, Business Analysis, Nonprofits, Risk Management, Consulting, Research, Leadership, Strategic Planning, Process Improvement, SQL, Business Development, Change Management, Strategy, Budgets, Business Strategy, Management, Financial Analysis, Program Management, Business Process..., Business Intelligence, CRM, Market Research, Marketing, Vendor Management, SDLC
Education
Western Carolina University 2006 — 2007
MBA, Marketing, Finance, management
University of Madras 2001 — 2004
BBA, Management, Finance, Operations Research, Business law, Business Communication, marketing
Acqueon Technologies Inc 2010 - Present
Acqueon Technologies Inc January 2010 - 2011
Servion Global Solutions 2004 - 2009
Skills
Contact Centers, CTI, IVR, Aspect ACD, ACD, Call Center, Avaya, Pre-sales, Genesys, Unified Communications, Workforce Management, Solution Architecture, Call Logging, Vendor Management, Managed Services, Telecommunications, VoIP, Speech Recognition, Telephony, Software Project..., Call Centers, CRM
Education
University of Madras 1993 — 1997
B.E., Computer Science
Nightingale
Servion Global Solutions August 2009 - Present
Nortel November 1999 - March 2009
T-NETIX October 1995 - October 1999
PA Consulting Group September 1989 - September 1995
Education
Rutgers University-New Brunswick 1982 — 1986
MS and PhD, Biomedical Engineering
Karlsruhe Institute of Technology (KIT) 1975 — 1981
Dipl Ing, Electrical Engineering
Voxai Solutions June 2011 - Present
Verizon Business October 2010 - November 2011
DOCOMO interTouch September 2008 - March 2010
Percipia July 1999 - August 2008
Servion Global Solutions October 1998 - May 1999
Bay Talkitec August 1997 - September 1998
Skills
Telecommunications, Integration, VoIP, ITIL, Program Management, PMP, Cisco Technologies, Project Management, Linux, Enterprise Software, SIP, Troubleshooting, Unified Communications, Management, Avaya, Call Centers, IVR, MySQL, Routing, MPLS
Education
Franklin University 2002 — 2004
Masters, Computer Science
St. Peter's Engg College 1993 — 1997
B.E, Electronics & Communications
St. Marys Mat high school- Perambur 1980 — 1993
Computer Science
IPsoft January 2013 - Present
Servion Global Solutions November 2008 - January 2013
Alfrench Pte Ltd September 2007 - May 2008
Jeevann Study Center August 2005 - March 2007
Skills
Cisco Call Manager, Unified Communications, IVR, Telephony, Contact Centers, Cisco UCS, CCNA, Routing, Cisco Technologies, VoIP, Switches, Pre-sales, Networking, Infrastructure, Data Center, Vendor Management, Telecommunications
Education
University of Madras 2000 — 2004
Bachelor of Engineering (B.E.), Computer Science
Servion Global Solutions April 2015 - Present
Genpact September 2012 - April 2015
NTT Data Corporation December 2010 - September 2012
Keane Inc January 2003 - December 2010
Société Générale Corporate and Investment Banking 2002 - 2002
Satyam Computer Services 2001 - 2001
Skills
IT Strategy, IT Outsourcing, IT Operations, Global Client Management, New Business Development, M&A experience, Global Delivery, BPO, Hi Tech, Telecom, Media..., Banking and Financial..., Business Intelligence, Enterprise Architecture, Cloud Computing, Applications Software..., Outsourcing, IT Service Management, Strategy, Banking, CRM, Project Delivery, SDLC, Leadership, Telecommunications, Business Development, Vendor Management
Education
Birla Institute of Technology and Science
Master of Management Studies(MMS), Integrated Management with specialisation in Information Systems
Servion Global Solutions April 2013 - Present
Servion Global Solutions April 2011 - March 2013
Servion Global Solutions April 2009 - March 2011
Servion Global Solutions October 2002 - March 2009
Lucent Technologies, Columbus OH December 1999 - October 2002
Lucent Technologies - APAC region September 1998 - November 1999
Servion Global Solutions August 1997 - September 1998
Skills
Application Development, IVR, Pre-sales, Program Management, Solution Architecture, Team Management, Consultancy, Integration, Requirements Analysis, Software Development, Service Delivery, Software Project..., SDLC, PMP, Vendor Management, Telecommunications, Cloud Computing, Outsourcing, VoIP, SaaS, Managed Services, Professional Services, Unified Communications, Solution Selling, Management
Education
University of Virginia Darden School of Business 2015 — 2017
Master of Business Administration (M.B.A.)
St. Peter's Engineering College 1993 — 1997
University of Madras 1993 — 1997
BE, Electronics and Communication
University of Virginia Darden School of Business
Wipro Technologies June 2007 - Present
Target India March 2006 - May 2007
Servion Global Solutions June 2004 - March 2006
Neotecra India Private Limited January 2003 - June 2004
Skills
C++, Visual C++, J2EE, Requirements Analysis, Visual Basic, SQL Server, ASP.NET, C#, Microsoft SQL Server, Java Enterprise Edition, .NET, Business Intelligence, Testing, Agile Methodologies, SOA, Web Services, Telecommunications, SQL, Oracle, Software Project..., PL/SQL, SDLC, Software Development, Unix
Education
Manonmaniam Sundaranar University 1994 — 1997
B.Sc, Computer Science
NHSS, Kovilpatti, Tamil Nadu 1985 — 1992
HSC, Computer Science
Wolters Kluwer ELM Solutions February 2009 - Present
TAL International February 2007 - February 2009
Accenture Technology Solutions May 2005 - February 2007
Servion Global Solutions September 2004 - May 2005
Photon Infotech July 2001 - August 2004
Skills
ASP.NET, WCF, ADO.NET, Visual Studio, Microsoft SQL Server, XML, .NET, Web Services, C#, VB.NET, IIS, OOP, Agile Methodologies, ASP, SQL, TFS, Requirements Analysis, Web Applications, SOA, Visual Basic, JavaScript, Database Design, SSRS, T-SQL, HTML, Business Intelligence, Scrum, Architecture, Design Patterns, Crystal Reports, VBScript, NUnit, VSS, Databases, DHTML, Data Modeling, Java, jQuery, SDLC, ASP.NET MVC, Windows Services
Education
Bharathiar University 1990 — 1993
Bachelors, Physics
Bharathiar University 1990 — 1993
B.sc, Physics
Servion Global Solutions 2013 - Present
DiaXsys Inc. 2011 - 2012
Emerj, Inc 2009 - 2010
Cisco 2008 - 2008
Visitar Inc. 2005 - 2007
Avaya 2003 - 2005
VISTA Information Technologies 2000 - 2003
Xtreme Spectrum 1999 - 2003
Skills
Customer Relationship..., Corporate Communications, High Performance Team..., Team Leadership, Staff Development, Revenue Growth, Profitable Growth, P&L Management, Financing Strategies, Mergers & Acquisitions, Corporate Strategy..., Strategic Planning, Strategic Alliances, Business Development, Managed Services, Cloud Solutions, SaaS, Operational Leadership, Reducing Operating Costs, Operating Functions
Education
United States Naval Academy
Infosys October 2015 - Present
Infosys Limited April 2011 - September 2015
Verizon Business August 2008 - July 2011
Infosys Technologies Ltd October 2009 - March 2011
Infosys Technologies Ltd September 2006 - September 2009
Verizon Business August 2007 - July 2008
Verizon January 2005 - August 2006
Infosys Technologies Ltd February 2004 - August 2006
Servion Global Solutions July 2003 - February 2004
Skills
Program Management, Healthcare Information..., Strategic Planning, Customer Engagement, Process Improvement, Business Intelligence, Health Insurance, People Development, Team Leadership, High Impact..., Solution Architecture, Business Analysis, Requirements Gathering, Requirements Analysis, Configuration Management, Software Project..., Data Warehousing, SDLC, ETL, Teradata, Agile Methodologies, Data Modeling, Unix, Oracle, PL/SQL, Telecommunications, Microsoft SQL Server, Business Process Design, Data Integration
Education
University of Madras 1999 — 2003
B.Tech, Information Technology
Servion Global Solutions September 2014 - December 2014
Skills
Unified Communications, Cisco Call Manager, Cisco Unity, Cisco IOS, Cisco IP Telephony..., MGCP, VoIP protocols SIP, Solarwinds, Issuetrak, Cisco Routers, ModelSim, Matlab, SQL, Pspice, Agilent ADS, C++, Linux, Xilinx, GSM, AWR, VHDL, Verilog, XML, C, Java
Education
The University of Texas at Dallas 2012 — 2015
Master's degree, Telecommunications Engineering
Sri Venkateswara College of Engineering, Sriperumbudur 2008 — 2008
Bachelor of Engineering (B.E.), Electronics and Communication Engineering
D.A.V Gopalapuram 2006 — 2008
Padma Seshadri Bala Bhavan, K.K.Nagar 1993 — 2006
AOL August 2015 - Present
AOL February 2015 - August 2015
Ajace Inc December 2013 - August 2015
Capital One May 2014 - February 2015
Maryland Motor Vehicle Administration December 2013 - May 2014
NCQA December 2008 - October 2013
Ajace Inc November 2007 - November 2008
Orion Systems Integrators Inc January 2007 - November 2007
Verizon Data Services July 2005 - November 2006
Servion Global Solutions December 2004 - July 2005
Skills
Salesforce.com, SFDC, Apex Programming, Visualforce Pages, SOQL, SOSL, Agile Methodologies, Web Services, XML, JavaScript, AJAX, VSS, ASP.NET, .NET, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, Software Project..., C#, ADO.NET, WCF, XSLT
Education
Bharathidasan University 1998 — 2001
MCA, Computer Applications
Jamal Mohamed College 1995 — 1998
BSC, Computer Science
Servion Global Solutions August 2015 - Present
CorvisaCloud October 2014 - August 2015
eLoyalty, a TeleTech Company August 2012 - September 2014
TeleTech July 2012 - September 2014
Citigroup January 2010 - August 2012
Citigroup January 2007 - January 2010
Citi January 2006 - January 2007
NCO Group January 2005 - January 2006
HSBC January 2003 - January 2005
HSBC January 2003 - January 2005
Skills
Call Center, IVR, MIS, VoIP, Cisco Technologies, Networking, Telecommunications, Integration, Unified Communications, TCP/IP, Enterprise Software, SIP, Pre-sales, CRM, Telephony, Cloud Computing, Contact Centers, CTI, Vendor Management, Avaya, SaaS, Managed Services, IP, Data Center, Professional Services, Call Centers, Enterprise Architecture, Service Delivery, Active Directory, Solution Selling, Infrastructure, Software Development, SOA, Management, Disaster Recovery, Solution Architecture, ITIL, Security, System Deployment, Outsourcing, Information Technology, IT Strategy, IT Management, Virtualization, Information Security, Architectures, IT Operations, IT Service Management, Avaya Technologies
Education
University of Phoenix 1998 — 1999
Bachelor of Science (BS), Information Technology
US Naval Nuclear Power School 1996 — 1998
Graduate, Navy Nuclear Power Training Command (NNPTC)
Georgia Institute of Technology 1995 — 1996
College Dropout, Computer Science
Wescom Resources Group April 2012 - Present
Wescom Resources Group November 2006 - April 2012
Spenser Communications December 2005 - November 2006
Servion Global Solutions July 2002 - November 2005
Avaya 1995 - 2002
Skills
Channel Partners, Professional Services, Sales Process, Product Management, Selling, Internet Banking, Mobile Banking, Telecommunications, Credit Unions, Sales Operations, Contract Management, Contract Negotiation, Customer Interaction..., Enterprise Software, Process Improvement, Business Development, Sales, Team Building, Vendor Management, Financial Services, Salesforce.com, Executive Management, Strategy, Channel, Cloud Computing, Lead Generation, Start-ups, Strategic Planning, SIP, Banking, New Business Development, Payment Systems, CRM, Debit Cards, Product Marketing
Education
UCLA Anderson School of Management 2015 — 2017
Executive MBA
CUNA Mgmt 2010 — 2012
Western CUNA Management School, Credit Union Management
UCLA Extension 1999 — 2001
Professional Designation, Data Communications, 4.0
California State Polytechnic University-Pomona 1990 — 1995
BS in Marketing Management, Sales and Marketing
Infosys Consulting, Inc. November 2010 - Present
Infosys Technologies May 2006 - October 2010
Mphasis BFL ( an EDS Company) February 2003 - May 2006
emids 2002 - 2003
Servion Global Solutions August 1999 - February 2002
HCL Infosystems Ltd 1998 - 1999
Skills
Social Media, Social Media Marketing, Social Analytics, Program Management, Mobile Wallet, Channel strategy, Salesforce.com, Radian6, Mobile Payments
Education
Symbiosis institute of Management Studies
PGDBA
Elektrobit (EB) - Automotive July 2011 - Present
Acqueon Technologies Inc July 2009 - August 2010
Servion Global Solutions July 2006 - July 2009
Skills
Big Data, NoSQL, HBase, MongoDB, Ganglia, RRDTool, Java, Python, C++, C, OOP, Linux, Android Development, TCP/IP, Multithreading, Scalability, Performance Tuning, Benchmarking, CTI, Predictive Dialers, IOCP, Scrum, Kanban, JIRA, Tortoise SVN
Education
Wayne State University 2010 — 2014
Master of Science (MS), Computer Science
Anna University 2003 — 2006
Bachelor of Engineering (B.E.), Computer Science
Dimension Data September 2014 - Present
Servion Global Solutions March 2014 - August 2014
Bucher + Suter August 2011 - February 2014
Cisco Systems Inc May 2000 - August 2011
NaviPath 1999 - 2000
MCI WorldCom June 1998 - July 1999
Verizon 1997 - 1998
Verizon May 1996 - October 1997
Verizon May 1989 - May 1996
Skills
Public Speaking, Cisco, Key Account Management, Deals, Cross-functional Team..., Solution Selling, Channel Management, Go-to-market Strategy, Telecommunications, Wireless, Direct Sales, Consultative Selling, Sales Process, Partner Management, Account Management, International Sales, Strategy Development, New Business Development, Customer Relations, Cisco Technologies, Channel Partners, Customer Service, Selling, IP, Management, VoIP, Data Center, Strategy, Cloud Computing, CRM Integration, CRM, Contact Centers, Strategic Partnerships, Professional Services, Unified Communications, Business Development, Pre-sales, SaaS, Business Strategy, Managed Services, Business Alliances, Enterprise Software, Product Management, Business Planning, Product Marketing, Demand Generation, Sales, MPLS, Leadership, Mobile Devices
Education
New England Law Boston 1991 — 1995
JD, Law
University of Massachusetts at Amherst - Isenberg School of Management 1982 — 1987
BS, Hospitality Administration/Management
Milton High School 1979 — 1981
Cohasset Public Schools
Collicot School, Milton
Collicot School, Milton
Servion Global Solutions Inc March 2014 - Present
Servion Global Solutions Inc 1998 - 2015
Servion Global Solutions Inc 1998 - 2015
Servion Global Soluions January 2007 - February 2013
Servion Global Solutions January 2004 - 2007
Servion Global Solutions January 2004 - 2005
Lucent Technologies January 1999 - May 2001
Skills
IVR, CTI, ACD, Avaya, Contact Centers, Pre-sales, Unified Communications, VoIP, Telephony, SIP, Telecommunications, Software Project..., SaaS, Cisco Call Manager, Call Center, Outsourcing, Cisco Technologies, Solution Selling, Call Centers, Consulting, Solution Architecture, Avaya Technologies
Education
Sathyabama Institute of Science and Technology 1993 — 1997
BE, Computer Science Engineering
Don Bosco Egmore 1980 — 1992
The Huffington Post September 2012 - Present
Dow Jones February 2011 - September 2012
Slight Edge Solutions Inc August 2009 - September 2012
AppNectar January 2009 - February 2011
Built by the Factory October 2010 - January 2011
Servion Global Solutions July 2007 - May 2009
Shorepoint Systems March 2006 - July 2007
impiger technologies November 2004 - March 2006
Shorepoint Systems June 2004 - November 2004
Skills
Web Services, iOS development, Software Development, Linux, Mobile Devices, Web Applications, Programming, iPhone, OS X, iPad, Objective-C, Mobile Applications, Android, Agile Methodologies, XML, JavaScript, Git, Web Development, C++, iOS, Distributed Systems, JSON, HTML 5, Xcode, Ruby on Rails, jQuery, OOP, Subversion, AJAX
Education
Thiagarajar College of Engineering 2000 — 2004
BE, Computer Science and Engineering
VMJ School
Deloitte Consulting September 2015 - Present
Deloitte Consulting August 2011 - Present
Deloitte Consulting August 2009 - Present
Deloitte Consulting August 2007 - Present
Satyam Computer Services February 2004 - July 2007
Servion Global Solutions June 2002 - February 2004
Skills
Business Analysis, Project Implementation, SAP, Project Planning, Solution Architecture, Pre-sales, Business Intelligence, IT Strategy, Management Consulting, Program Management, Process Engineering, Enterprise Architecture, Integration, Business Process..., Requirements Analysis, SDLC, ERP, Master Data Management, Business Management, SOA, Analytics, Change Management, Outsourcing, Business Strategy, People Management, Vendor Management, Consultancy, Data Warehousing
Education
Santa Clara University - Leavey School of Business 2008 — 2010
MBA, General Management
University of Pune 2000 — 2002
Masters in Computer Management, Computers
University of Madras 1997 — 2000
BSc, Mathematics
Fareportal February 2015 - Present
Servion Global Solutions April 2006 - February 2015
Servion Global Solutions July 2003 - March 2006
Wellwin Industry Limited June 2002 - July 2003
Sundaram Clayton Ltd January 2002 - May 2002
Skills
Solution Architecture, CTI, Contact Centers, Telephony, Avaya, Unified Communications, SIP, Cisco Call Manager, ACD, Service Delivery, Avaya Technologies, Solution Development, Solution Selling, IVR, CTIOS, UCCE, UCCX, Project Management, Integration, VoIP, Telecommunications, Vendor Management
Education
University of Madras 1999 — 2002
Masters Degree, Computer Application
University of Madras 1996 — 1999
Bachelors, Science; Computer Science
Guidewire Software March 2015 - Present
eBay Inc February 2013 - March 2015
Orchest Inc October 2008 - February 2013
Intuit March 2008 - September 2008
OPNET Technologies June 2007 - July 2007
Tata Elxsi Ltd June 2004 - August 2006
Servion Global Solutions December 2003 - April 2004
Skills
C++, Java, C, Core Java, Java Enterprise Edition, Servlets, Data Structures, Hibernate, JSP, XML, Eclipse, Spring, Web Services, JDBC, Hadoop, MapReduce, Weka, MySQL, jQuery, Software Engineering, Spring Framework, Python, Linux, SQL, Software Development, Algorithms, Apache Spark, Scala, Git, REST, Machine Learning
Education
University at Buffalo 2006 — 2008
MS, Computer Science
PSG College of Technology 2000 — 2004
BE, Information Technology
Syntel April 2014 - Present
Syntel April 2005 - April 2014
iNautix Technologies 2003 - 2005
Servion Global Solutions 2001 - 2003
Concourse IT International 1999 - 2001
Aptech Computer Education January 1999 - November 1999
Skills
IT Service Management, Service Delivery, Project Delivery, People Management, IT Management, Software Project..., ITIL, Account Management, Program Management, Team Management, Pre-sales, Management, Vendor Management, PMP, Requirements Analysis, Solution Architecture, Enterprise Architecture, Java, J2EE Web Services, J2EE Application..., SOA, ESB, EAI, Agile Project Management, SDLC, Global Delivery, Agile Methodologies, Project Portfolio..., Resource Management
Education
University of Madras 2005 — 2008
Bachelor of Commerce (B.Com.), Commerce, Economics
Aptech Computer Education 1997 — 1999
Higher Diploma in Software Engineering, Computer Software Engineering
St. Bedes 1993 — 1995
Cognizant Technology Solutions April 2008 - Present
Servion Global Solutions November 2004 - March 2008
Yalamanchili Consultancy Services Pvt Ltd May 2004 - October 2004
Skills
SDLC, Requirements Analysis, Quality Center, Unix, Business Analysis, Web Services, SQL, PL/SQL, Oracle, Software Project..., Java Enterprise Edition, Requirements Gathering, Agile Methodologies, Core Java, Project Management, Testing, QTP
Education
University of Madras 1998 — 2002
Servion Global Solutions December 2000 - June 2002
Education
Shanmugha Arts, Science, Technology and Research Academy 1996 — 2000
Accenture Technology Solutions June 2010 - Present
Accenture August 2006 - July 2010
Accenture June 2003 - July 2006
Servion Global Solutions 2000 - 2003
Skills
IVR, Solution Architecture, Unix, Enterprise Architecture, Software Development, Requirements Analysis, PL/SQL, SDLC, CTI, Oracle, Perl, Agile Methodologies, Solaris, Integration, Pre-sales, OBIEE, SQL, Software Project..., Business Analysis, Unix Shell Scripting, Python, JavaScript, VXML, Linux, JSP, Requirements Gathering, Informatica, IT Strategy, EAI, Microsoft SQL Server, Software Design, Web Services, XML, Siebel, Big Data, Business Process, Preboot Execution..., Troubleshooting, Kickstart, Shell Scripting
Education
University of Madras 1995 — 1999
Bachelor of Engineering (B.E.), Computer Science
Zurich North America May 2013 - Present
Peritius Consulting, Inc January 2013 - Present
Elmhurst Memorial Healthcare August 2012 - December 2012
Cognizant Technology Solutions May 2006 - July 2008
Servion Global Solutions November 2005 - April 2006
Tata Consultancy Services December 2004 - September 2005
Skills
PL/SQL, SAS, SQL, ASP.NET, COBOL, SPSS, Business Intelligence, Microsoft SQL Server, HTML, C++, Data Analysis, SDLC, Visual Studio, SharePoint, Analysis, JSP, hive, Apache Pig, MapReduce, Python
Education
University of Illinois at Chicago 2011 — 2013
Master's degree, Management Information Systems, General
P.S.G College of Arts & Science 2002 — 2005
Master of Computer Applications (M.C.A.), Computer Science
Tata Consultancy Services February 2011 - Present
Servion Global Solutions October 2008 - February 2011
3i Infotech Limited. August 2006 - November 2008
Skills
Databases, Requirements Analysis, SDLC, PL/SQL, SQL, Software Project..., Oracle, Requirements Gathering, Business Intelligence, Software Development, Telecommunications, Team Management, Gap Analysis, Agile Methodologies, Analysis, Business Analysis, Business Requirements
Education
Bharathidasan University 2000 — 2004
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
G.K.Shetty Vivekananda Vidyalaya C.B.S.E. School 1999 — 2000
Higher Secondary School Certificate, Computer Science Group
iQor January 2013 - Present
iQor July 2012 - December 2012
Servion Global Solutions July 2009 - July 2012
Servion Global Solutions INC January 2008 - June 2009
Servion Global Solutions November 2006 - January 2008
Ocwen Financial Solutions August 2005 - November 2006
iNautix Technologies (Bank of Newyork company) 2001 - 2006
iNautix Technologies April 2000 - March 2005
iNautix 2000 - 2005
iNautix Technologies India Pvt. Ltd 2000 - 2005
Skills
Pre-sales, Data Center, Unified Communications, Routing, SIP, SIP Trunking, Cisco Technologies, Cisco Call Manager, Cisco UCS, Call Center, IVR, Asterisk, OpenSIPS, IPCC, Cisco VoIP, Avaya, CCNA, CTI, Networking, Telecommunications, Vendor Management, VoIP, Call Centers, Service Delivery, Avaya Technologies
Education
University of Madras 1995 — 1998
B.B.A
muthiah polytechnic 1990 — 1993
Diploma in E&E
Freddie Mac April 2014 - Present
Polaris Financial Technology Limited April 2013 - February 2014
Unisys July 2010 - February 2013
IBM India October 2004 - June 2010
Covansys May 2003 - October 2004
Servion Global Solutions March 2001 - May 2003
Servion 2001 - 2003
SRM systems and software April 2000 - March 2001
Skills
SOA, Solution Architecture, Integration, Oracle, Pre-sales, Unix, Databases, Middleware, Java Enterprise Edition, XML, IVR and CTI, Requirements Analysis, SDLC, Software Project..., Web Services, PL/SQL, Architecture, Agile Methodologies, Cloud Computing, High Performance..., Migration -..., Systems Analysis &..., Core Banking, JSP, Microsoft SQL Server, Technical and Delivery..., Amazon Cloud offering -..., Architectural Viability..., Performance Architecture, Enterprise Software, Hibernate, Requirements Gathering, Telecommunications, Architectures
Education
University of Madras 1997 — 2000
MCA, Computer Applications
Citi July 2010 - Present
Citigroup 2006 - June 2010
Hexaware Technologies March 2003 - August 2006
Servion Global Solutions July 2001 - March 2003
Skills
PeopleSoft CRM, Infrastructure Projects, Software Project..., SDLC, Vendor Management, Integration, Requirements Analysis, Oracle, Business Analysis, User Acceptance Testing, SQL, Solution Architecture, PL/SQL, Enterprise Architecture, IT Strategy, Crystal Reports, PMO, PMP, Project Portfolio..., Web Services, SOA, Agile Methodologies, IT Operations
Education
Bharathidasan University 1996 — 2000
Bachelor of Engineering, Computer Science
E-Commerce Certification-Anna University 2000 — 2001
CommVault June 2008 - Present
Packeteer June 2007 - May 2008
Saora Inc, Japan November 2005 - June 2007
5digistar Inc, Japan October 2004 - November 2005
T&B International Private Limited October 2003 - October 2004
Servion Global Solutions 2004 - 2004
K7 Computing 1998 - 2003
Vijay Computers, Usilampatti, India 1992 - 1998
Skills
Windows, Virtualization, Storage, File Systems, Virus Removal, virus analysis, Document management..., Storage Area Networks, Replication, Solaris, Cloud Computing, Deduplication, Unix, Document Management, Disaster Recovery, Perl, TCP/IP, NAS, Distributed Systems, SAN, Shell Scripting, Enterprise Software, High Availability, C
Education
Annamalai University 2009 — 2011
Master of Computer Applications (M.C.A.), Computer Software Engineering
Madurai Kamaraj University 1990 — 1993
B.Com.,, Advanced accountancy
S.R.N.Institute 1990 — 1991
PGDCA, Post Graduate Diploma in Computer Applications.
IBM February 2015 - Present
IBM August 2010 - Present
IBM Global Services September 2010 - October 2012
Servion Global Solutions August 2008 - September 2010
Avaya October 2006 - August 2008
Avaya July 2005 - October 2006
Skills
Cloud Computing, Managed Services, Unified Communications, Pre-sales, Solution Selling, SaaS, Management, CRM, Telecommunications, Professional Services
Education
Marshall University 1995 — 1996
Master of Arts in Journalism, Print and Broadcast Journalism
Embry-Riddle Aeronautical University 1988 — 1993
BS of Professional Aeronautics, Aviation Business
Avaya September 2000 - Present
Percipia(ICSS) 1998 - 2000
ICSS Inc, Gahanna, OH & ICSS (Pvt.) Ltd Chennai 1998 - 1998
Servion Global Soluions 1994 - 1998
Servion Global Solutions 1994 - 1998
Servion Global Solutions Pvt Ltd India 1994 - 1998
Skills
Telecommunications, SIP, VoIP, Unified Communications, IVR, CTI, IP, Solution Architecture, Integration, Telephony
Education
University of Madras 1989 — 1993
B.E.
Servion Global Solutions May 2014 - Present
The Washington Post November 2006 - May 2014
Servion Global Solutions February 2000 - October 2006
Education
Sri Venkateswara College of Engineering 1996 — 1999
MCA, Computer Applications
University of Madras
Nuance Communications May 2014 - Present
Nuance Communications October 2011 - April 2014
Nuance Communications October 2007 - October 2011
Magna Infotech March 2007 - September 2007
Servion Global Solutions November 2006 - January 2007
Servion Global Solutions October 2004 - November 2006
Saiber soft systems (p) Ltd March 2004 - October 2004
Aisa Technologies Private Limited August 2003 - March 2004
Cranium Srisoft Technologies October 2000 - August 2003
Skills
ASP.NET, ASP.NET Web API, C# 4.0, Microsoft SQL Server, Oracle SQL, Crystal Reports, CTI, Web Service Development, Software Design, Software Development, Software Solution..., SOA, iOS development, Design Patterns, Object Oriented Design, .NET, WCF, Visual Studio, Xcode, Agile Methodologies, Web Services, C#
Education
Andhra University 1997 — 2000
MCA, Computer Applications
APRS 1986 — 1992
Wellsfargo 2009 - 2011
Accenture August 2008 - July 2009
Carestream Health 2008 - 2009
TIAA-CREF 2006 - 2008
Cognizant Technology Solutions December 2003 - June 2006
Schneider National 2005 - 2006
HCL Technologies 2002 - 2004
Servion Global Solutions 2000 - 2002
Skills
IVR, Integration, Requirements Analysis, CTI, Siebel, Microsoft SQL Server, SAP CRM, Telephony, Genesys, BigData, hadoop, HBase, Hive, Datameer, Tableau, Scoop, Linux Administration, Cassandra, Websphere, Solution Architecture, SAP, Business Intelligence, SOA, Consulting, IT Strategy, Pre-sales, SDLC, Software Project..., Oracle, Business Analysis, Data Warehousing
Education
University of Madras 1994 — 1998
B.E, Computer Science and Engineering
IBM April 2015 - Present
Accenture November 2011 - April 2015
Servion Global Solutions April 2006 - September 2011
ESH - Altitude Software February 2003 - March 2006
Datels International May 2001 - January 2003
Skills
PMP, Business Analysis, Requirements Analysis, Project Delivery, Integration, CRM, MS Project, Contact Centers, Service Delivery, IVR, Vendor Management, Workforce Management, Team Management, Telephony, CTI, Business Process..., Team Leadership, Business Intelligence, SharePoint, Microsoft SQL Server, Solution Architecture, Web Services, SOA, Software Development, Software Project..., SDLC, IT Strategy
Education
Islamia University, Bahawalpur 1998 — 2000
MSc.
Islamia University, Bahawalpur 1996 — 1998
BSc.
Project Management Institute, USA 2008 — 2008
Certification
Sentinel Technologies April 2015 - Present
TEKsystems April 2014 - March 2015
Stansource Inc. June 2013 - April 2014
Servion Global Solutions Inc. July 2012 - June 2013
Servion Global Solutions April 2011 - July 2012
Aegis Tech Ltd August 2010 - April 2011
Sevion global solutions Inc March 2010 - July 2010
Servion Global Solutions May 2008 - July 2010
Datacraft India Limited February 2003 - May 2008
Skills
Incident Management, CCNP, Cisco Technologies, CCNA, Unified Communications, Cisco Call Manager
Education
Bharati Vidyapeeth 1997 — 1998
Servion Global Solutions February 2014 - Present
BRG Group, Inc. March 2013 - January 2014
Self Employed September 2012 - March 2013
NeST Technologies July 2000 - August 2012
NeST Technologies March 2000 - August 2012
Skills
Human Resources, Recruiting, Employee Relations, Employee Training, Train Others, Employment-based..., Onboarding, I-9 Compliance, Benefits Administration, Computer Software..., Talent Acquisition, Technical Recruiting, Agile Methodologies, Screening, Software Project..., Payroll, Employee Benefits, Requirements Analysis, Management, Vendor Management, Deferred Compensation, Internet Recruiting, Temporary Placement, Benefits Negotiation, Personnel Management, Employee Engagement, Process Improvement, Sourcing, Team Management, Performance Management, HR Consulting
Education
Rutgers University-New Brunswick 1986 — 1990
Bachelors
Servion Global Solutions March 2014 - Present
Servion Global Solutions April 2011 - Present
Servion Global Solutions April 2008 - April 2011
Skills
Cisco Call Manager, IVR, Unified Communications, CCNA, SIP, Cisco VoIP, PGW, Cisco Technologies, Contact Centre..., UCCE, CCNP, H.323, MGCP, Avaya, CTI, VoIP, Networking, Avaya Technologies, Telephony, Telecommunications, Pre-sales
Education
RMIT University 2006 — 2007
Masters, Telecommunications
Anna University 2002 — 2006
Bachelor's degree, Electrical, Electronics and Communications Engineering
FedEx Services October 2013 - Present
HCL Technologies October 2012 - September 2013
Rockwell Collins October 2012 - September 2013
Rockwell Collins February 2010 - September 2011
HCL Technologies February 2007 - February 2011
Servion Global Solutions June 2006 - December 2006
Skills
Eclipse, ClearCase, Core Java, C++, Design Patterns, Subversion, XML, Linux, Unix Shell Scripting, Microsoft Office, PL/SQL, Unix, VSS, RCP, SWT, Eclipse Plugin..., JavaScript, Oracle, JFace, JUnit, Window Tester, JSP, Servlets, Drools, Spring, Weblogic, Tomcat 5, Shell Scripting, WebLogic, Spring Framework
Education
Anna University 2003 — 2006
Master of Computer Applications (M.C.A.), Computer Science
RITAMS College 2000 — 2003
Bachelor of Science (B.Sc.), Computer Science
Persistent Systems June 2015 - Present
Servion Global Solutions December 2013 - June 2015
Infinite Computer Solutions September 2011 - November 2013
Photon Infotech September 2010 - September 2011
Cognizant Technology Solutions June 2007 - May 2009
Skills
SDLC, Requirements Analysis, Software Project..., Requirements Gathering, Business Analysis, Testing, Oracle, Vendor Management, Project Management, Agile Methodologies, Web Services, Pre-sales
Education
University of Stirling 2009 — 2010
Master of Business Administration (MBA), Project Management
Anna University 2003 — 2007
B.E, Electronics & Communication
DAV
Servion Global Solutions January 2011 - Present
Education
Anna University 2002 — 2002
B.E, Electronics & communication
Cameo Global, Inc. April 2015 - Present
Servion Global Solutions November 2012 - April 2015
Servion Global Solutions November 2011 - November 2012
Dimension Data May 2010 - October 2011
Adobe Systems August 2009 - April 2010
Satyam Computer services Limited September 2006 - July 2009
Skills
Cisco, Cisco Call Manager, Call Center, Gateway, Unified Communications, Cisco Technologies, Pre-sales, Call Centers, CCNA, Telephony, SIP, VMware, ITIL, Vendor Management, Consulting, Integration, Network Architecture, Managed Services, TCP/IP, Testing
Education
Kendriya Vidyalaya 2002 — 2006
Visvesvaraya Technological University, Electronics and Communications Engineering
NCET
Accenture November 2012 - Present
Servion Global Solutions July 2008 - October 2012
Skills
Cisco Technologies, Cisco Call Manager, Cisco VoIP, Cisco IP Telephony..., Cisco Routers, UCCE, CVP, IPCC, Unified Communications, Contact Centers, Infrastructure, IP
Education
National College 2003 — 2007
BE, Computer science
Wells Fargo February 2013 - Present
Infosys March 2011 - January 2013
Infosys Technologies Ltd November 2003 - June 2011
Servion Global Solutions December 2000 - November 2003
Skills
Microsoft SQL Server, Oracle, IVR, CTI, Avaya, Genesys, Telecommunications, C++, .NET, SDLC, Contact Centers, Software Development, Cisco Technologies, VB.NET, Integration, Visual Basic, Avaya Technologies
Education
Madurai Kamaraj University 1996 — 2000
BE, Computer Science
Cognizant July 2015 - Present
Cognizant April 2007 - Present
Scope International August 2005 - March 2007
Esquire Systems August 2004 - July 2005
HCL BPO March 2004 - July 2004
Servion Global Solutions July 2003 - February 2004
Skills
IBM Websphere..., IBM Websphere DataPower..., JBoss Application Server, Red Hat Linux, IBM LDAP, IBM WebSphere MQ, WebSphere Application..., WebSphere MQ, Websphere, Middleware, DataPower
Education
BITS Pilani 2010 — 2011
Master of Science (MS), Computer Software Engineering
Thiagarajar College of Engineering 1998 — 2002
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Accenture November 2007 - Present
Servion Global Solutions June 2006 - November 2007
Education
KCG College Of Technology 2004 — 2006
Master's Degree, Information Technology, Anna University 5th Rank Holder
Sri Sankara Arts & Science College 2001 — 2004
Bachelor's Degree, Computer Science
Sri Sitaram Vidyalaya Matriculation Higher Secondary School 1991 — 2001
High School, Computer Science