Experience
Marion County District Attorney  2014 - Present
American Academy of Performing Arts   September 2011 - January 2015
Servpro Industries   2013 - 2013
Wachovia Bank  March 2007 - June 2010
Ross Crane & Rigging   August 2004 - March 2007
Oregon Department of Corrections  July 2002 - June 2004

Skills
Microsoft Office, Customer Service, Management, Microsoft Word, Outlook, Sales, Leadership, Data Entry, Customer Satisfaction, Time Management, Team Leadership, Account Management, Sales Management, Inventory Management, Coaching, Corrections, Criminal Law, Mobile Hydraulic Cranes, ODOT permits, Timesheet, Grand Jury

Education
Chemeketa Community College
Associate of Applied Science

Experience
Visual Risk Technologies   September 2013 - Present
Servpro Industries   April 2012 - August 2013
Veredus  September 2011 - February 2012
Tech One  April 2011 - September 2011
IO Data Centers  April 2009 - April 2011
Avantia, Inc  December 2005 - March 2009
Interlake Steamship   September 2008 - 2009
Robert Half Technology  December 2003 - December 2005
Progressive Insurance  May 2000 - May 2003
National City Bank  March 1979 - May 2000

Skills
C#, Requirements Gathering, .NET, Databases, SQL, WCF Services, WPF Development, Silverlight, Application..., Web Development, Data Warehousing, ASP, SDLC, jQuery, JavaScript, Scrum, Business Intelligence, Integration, Web Services, Oracle, SharePoint, VB.NET, Business Analysis, Project Management, Enterprise Architecture, Architecture, Web Applications, AJAX, Vendor Management, Requirements Analysis, Database Design, Visual Studio, Java, IIS, Microsoft SQL Server, Crystal Reports, Agile Methodologies, Cloud Computing, XML, SSIS, Visual Basic, T-SQL, Entity Framework, Visio, HTML, SOA, ASP.NET, Software Development, WCF, SSRS

Education
Cleveland State University   1971 — 1978
BSCIS, Compujter Science, Applied Analytical Mathematics

Experience
Yost Wing Chun Academy   March 2015 - Present
SOLUTIONS Indoor Environmental Consulting   2008 - Present
Servpro Industries   2003 - 2008
ServiceMaster Clean  2001 - 2003
CCS, Inc.   1996 - 2001
On the Spot, Inc.   1992 - 1996

Skills
Indoor Air Quality, Mold, Remediation, Environmental Awareness, Water Damage, Environmental Consulting, Asbestos, Mold Remediation, Water, Restoration, EHS, Industrial Hygiene, Mitigation, Training, Hazardous Waste..., Occupational Health, Fire Management, Inspection, Environmental Compliance, Hazardous Materials, Environmental..., Environmental Science, Water Damage Restoration, Expert Witness, Flood, Thermal Imaging, Industrial Safety, Construction Safety, Risk Assessment, Air Quality, Building Science, Fire Restoration, Safety Management..., Emergency Services, Ergonomics, Environmental Impact..., Emergency Management, Soil, Investigation, Accident Investigation, Bacterial Identification, Disaster Response, HAZWOPER, Environmental, Litigation, OSHA, Bacteriology, Toxicology, Moisture Control, Mycology

Education
Columbia Southern University   2009 — 2013
Bachelor of Science (BS), Occupational Safety and Health Technology/Technician, 4.0

Columbia Southern University   2009 — 2010
Certificate, Industrial Hygiene Management, 4.0

Columbia Southern University   2012 — 2013
Certificate, Environmental Management, 4.0

Experience
Franklin American Mortgage Company  May 2015 - Present
Franklin American Mortgage Company  June 2013 - April 2015
Servpro Industries   February 2010 - April 2013

Skills
Restoration, Team Leadership, Customer Service, Highly Dedicated, Success Driven, Process Scheduler, Customer Satisfaction, Customer Retention, Call Centers, Outlook, Time Management, Employee Training, Data Entry, Hiring, Microsoft Excel, Leadership, Sales, Account Management, Microsoft Word, Microsoft Office

Education
Collin County Community College   2009 — 2010
Advertising

Farmersville High School   2005 — 2009

Experience
revamp.llc   July 2014 - Present
JRD Industrial and Packaging   August 2012 - July 2014
Packaging Corporation of America  January 2007 - August 2012
Servpro Industries   October 2004 - December 2007
YMCA  January 2006 - February 2006
Phoenix Packaging Inc.   November 1996 - August 2000

Skills
Notary Public, Former..., Successfully raised..., Account Management, Corrugated, Packaging, Cold Calling, Sales Management, Sales, New Business Development, B2B, Retail Packaging, Direct Sales, Key Account Management, Offset Printing

Education
Harrisburg Area Community College
Accounting

Millersville University of Pennsylvania
Philosophy

Experience
Servpro Industries   January 2014 - Present
The Dwyer Group  May 2010 - 2013
McDaniels Auto Group  May 2008 - May 2010
ServiceMaster Clean  June 2003 - September 2007
American Uniform Co.   May 2001 - June 2003
The UPS Store  November 1995 - May 2001

Skills
Business Development, Business Planning, Franchise Consulting, Franchising, Management Consulting, Entrepreneurship, Small Business, Start-ups, Team Building, Training, Leadership, Management, Market Planning, New Business Development, P, Sales Management, Strategic Planning, Strategy, Customer Service, Account Management, Marketing, Operations Management, Marketing Strategy, Coaching, Budgets

Education
East Tennessee State University
Bachelor of Business Administration (BBA), Marketing

Experience
Nike  August 2013 - Present
Northeast Lantern Ltd.   August 2011 - Present
Leddy Group  August 2010 - January 2012
Servpro Industries   January 2011 - June 2011

Skills
Manufacturing, Metal Fabrication, Soldering, Customer Service, Wiring, Mold Remediation, Water Damage Restoration, Product Design, Construction, Landscaping, Footwear, Blueprint Reading, Power Tools, Leadership

Education
Granite State College   2013 — 2015
B.S., Business Administration and Management, 3.89

Dover Senior High School   2003 — 2007
High School Diploma

Experience
Servpro Industries   October 2012 - Present

Education
Georgia Southern University   2005 — 2009
Bachelor's degree, Broadcast Journalism

Experience
Giant Food  September 2013 - Present
Servpro Industries   July 2011 - January 2014
Giant Food  May 2010 - July 2011
Safeway Food & Drug  March 2004 - June 2009

Skills
Photography

Education
DeVry University   2015 — 2016
Associate's degree, accounting

Thomas Stone Hight School   2001 — 2005
High School Diploma

Experience
Servpro Industries   June 2014 - Present
Exterior Supply   September 2009 - June 2014
Paul Davis Restoration, Inc  February 2012 - October 2013
Anytime Fitness  February 2008 - January 2010

Skills
Account Management, Cold Calling, Sales, Direct Sales, Sales Management, Sales Process, Sales Operations, B2B, Selling, Solution Selling, New Business Development, Sales Presentations, Microsoft Office, Salesforce.com

Education
Elizabethtown Community and Technical College
Bachelor's degree, Criminalistics and Criminal Science

Experience
Servpro Industries   January 2010 - Present
TREO Consulting   October 2008 - December 2009
Louisiana Pacific Corporation  May 1995 - September 2008
Worldmark/Owens Corning   January 1989 - April 1995
KPMG US  May 1984 - December 1988

Skills
Customer Satisfaction, Business Development, Team Building, Process Improvement, Strategic Planning, Coaching, Leadership, Negotiation, New Business Development, Budgets, Customer Service, Mold Remediation, Sales Management, Management, Sales, Account Management, Marketing Strategy, Marketing, Operations Management, Contract Negotiation, Inventory Management, Restoration, Income Statement, Training

Education
Florida Atlantic University   1980 — 1984
Bachelor of Business Administration (BBA), Accounting

Experience
ServiceMaster by Monroe Restoration   August 2013 - Present
Princess City Dental Care   March 2010 - August 2013
Servpro Industries   July 2007 - October 2009

Skills
Marketing, Relationship Management, Building Relationships, Social Media Marketing, Sales Presentations, Sales, Event Planning, Marketing Communications, Customer Service, Account Management, Direct Marketing, Marketing Strategy, Trade Shows, B2B, Advertising, Salesforce.com

Education
Indiana University South Bend
Bachelor of Business Administration (B.B.A.), Marketing and Advertising

Experience
Servpro Industries   September 2014 - Present
High Point University  June 2013 - Present
High Point University  August 2009 - May 2013
High Point University Recreation   September 2011 - April 2013
Advanced Products   March 2006 - December 2012
NESN  May 2012 - August 2012
Mplex   May 2008 - January 2009
Mass Premier   May 2007 - September 2007

Skills
Microsoft Excel, Public Speaking, Social Media, Marketing, Sports Communication, Sponsorship, Time Management, Public Relations, Sports

Education
High Point University   2009 — 2013
Bachelor's degree, Sport Management Major, Communications Minor

Experience
Bridge Education Group  March 2015 - Present
Networks Unlimited Inc   January 2013 - March 2015
Toastmasters  2014 - 2015
KKCO  November 2012 - March 2013
KKCO 11 News  July 2012 - September 2012
Servpro Industries   July 2011 - July 2012
Media Myths   January 2010 - January 2012
Alluring Customs   August 2011 - October 2011
The Hive  April 2011 - July 2011
Mesa State College  January 2010 - May 2010

Skills
Social Media, Public Relations, Marketing, Newsletters, Video Editing, Editing, Social Media Marketing, Video, Event Planning, Public Speaking, WordPress, Graphic Design, Sales, Facebook, Media Relations, Photography, Strategic Communications, Direct Mail, Email Marketing, Web Design, Journalism, Microsoft Word, Layout, PowerPoint, Art, Marketing Event Planning, Photoshop, Blogging, Social Networking, Basic Photoshop, On-camera Talent

Education
Colorado Mesa University   2007 — 2011
Bachelor of Arts, Public Relations and Advertising, GPA: 3.49

Colorado Mesa University   2007 — 2009
Associate of Arts, Arts and Humanities

Experience
Emdeon  May 2013 - Present
InStar   October 2011 - February 2013
Servpro Industries   June 2009 - October 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Building, Software Documentation, Process Improvement, Team Leadership, Training, HIPAA, Call Centers, Sales, Leadership

Education
Ashford University   2010 — 2014
Bachelor's degree, Organizational Management

Experience
Servpro Industries   September 2006 - Present
Savings Oil   2001 - 2006
Provine Helicopters   January 1997 - December 1997
The Dollywood Company  1997 - 1997
Comfort Inn  January 1994 - April 1996

Skills
Leadership, Training, Mold Remediation, Customer Satisfaction, Team Building, Operations Management, New Business Development, Insurance, Customer Service, Account Management, Sales, Coaching, Sales Operations, Employee Relations, Marketing, Small Business, Marketing Strategy, Contract Negotiation, Recruiting, Negotiation, Microsoft Excel, Strategic Planning, Customer Retention, Restoration, Time Management, Selling, Cold Calling, Management, Team Leadership, Business Development, Direct Sales, Sales Process, Networking, Inventory Management, Income Statement, Leadership Development, Business Planning, B2B, Market Planning, Indoor Air Quality, Franchise Consulting, P&L, Lead Generation, Employee Training, Sales Presentations, Process Scheduler, Salesforce.com, Hiring, CRM

Education
SERVPRO Certifications   2007 — 2010

Delta State University   1995 — 2000
BBA, Marketing

Pillow Academy   1980 — 1992
High School

Experience
HyKleen   August 2014 - Present
HyKleen   August 2012 - August 2014
ServiceMaster  January 2004 - March 2007
Servpro Industries   April 2001 - December 2004

Skills
Advertising, Marketing, Teamwork, Small Business, Team Building, New Business Development, Strategic Planning, Entrepreneurship, Business Strategy, Start-ups, Sales Management, Coaching, Business Planning, Sales, Management, Customer Service, Negotiation, Marketing Strategy, Operations Management, Business Development, Marketing Management, Sales Process, Sales Operations, Direct Sales, Selling, B2B

Education
Kirkwood Community College   1996 — 1997
Business Administration, Business Administration and Management, General

Cedar Rapids Iowa Public Schools
General Diploma, General Studies

Experience
Donegal Insurance Group  October 2010 - Present
Westfield Group  May 2008 - October 2010
Servpro Industries   September 2007 - May 2008
Nationwide Insurance  September 2003 - September 2007

Education
Elizabethtown College   1998 — 2002
B.A., Communications and Public Relations

Experience
Media General - WNCT  June 2015 - Present
Chemsearch  February 2015 - June 2015
Servpro Industries   June 2013 - April 2014
Chick-fil-A  September 2010 - September 2011
The East Carolinian  July 2010 - September 2010
Food Lion  June 2010 - September 2010

Skills
B2B Marketing, Customer Service, Social Media, Microsoft Word, Microsoft Excel, Critical Thinking, PowerPoint, Microsoft Office, Cold Calling, Forecasting, Spreadsheets, Digital Media, Creative Strategy, Closing Business

Education
East Carolina University   2009 — 2013
Bachelor of Science in Business Administration, Marketing

D.H. Conley High School   2005 — 2009
Business

Experience
Servpro Industries   February 2014 - Present
MadisonDesign   June 2004 - Present
OHLEsport, Inc.   April 2009 - Present
Questar Management, LLC   October 2012 - February 2014
CBRE, Inc.   May 2005 - October 2012
Mary Kay Inc.  March 2004 - December 2006
Lakewood High School  August 2006 - October 2006
McDermott Interior Architects   July 2004 - May 2005
City of Lakewood  June 2001 - August 2003

Skills
Advertising, Graphic Design, Online Marketing, Promotions, Project Management, Property Marketing, Product Marketing, Social Media Marketing, Organized, Corporate Branding, Company Branding, Strategic Marketing..., Budget Management, Business Development, Sales, Creative Service, Brand Development, Product Positioning, Campaign Management, Sales Collateral, Competitive Analysis, Event Planning, Budgets, Management, Real Estate, Strategic Planning, Commercial Real Estate, Public Relations, Social Media, Marketing Communications, Brand Management, Facebook, Marketing Strategy, Trade Shows, Blogging

Education
Benedictine College   2000 — 2004
BA, Mass Communications, minors in Business Administration/Marketing and Art

Lakewood High School   1996 — 2000

Experience
Walmart  2011 - 2011
Value City Furniture/ American Signature Furniture  2011 - 2011
Integrity Staffing Solutions  2011 - 2011
Kelly Services  May 2010 - August 2010
Servpro Industries   July 2009 - October 2009

Education
ITT Technical Institute-Lexington   2009 — 2010
A. A. S. Degree (N/A), Computer Engineering Technology/Technician

Waynesville High School   2006 — 2009
High School Diploma (Graduated May 22, 2009), Secondary education

Experience
Campus Apartments  January 2015 - Present
Southern Soap Shop   January 2012 - Present
Fashion Wire   January 2008 - Present
Campus Evolution Villages, LLC  October 2013 - November 2014
Campus Apartments  May 2011 - October 2013
Servpro Industries   January 1998 - January 2008
Apartment Rentals   January 1994 - January 2008

Skills
Account Management, Property Management, Accounts Receivable, Accounts Payable, Office Management, Payroll, Accounting, Jewelry Design, Soap Making, Bookkeeping, QuickBooks, Office Administration, Customer Service

Education
Georgia Southern University   1986 — 1989
Business Administration and Management, General

Experience
Servpro Industries   1986 - Present

Skills
Carpet, Restoration, Franchising, Fire Management, Sales, Team Building, New Business Development, Sales Management, Customer Service, Indoor Air Quality, Operations Management, Marketing, Strategic Planning, Small Business, Income Statement, Account Management, Business Development, Contract Negotiation, Coaching, Insurance, Mold Remediation, Mitigation, IICRC Certified, Water Damage, Leadership Development, Marketing Strategy, Fire Restoration, Water Damage Restoration, Training, Applied Structural..., Entrepreneurship

Education
Boise State University   1980 — 1983

Experience
Servpro Industries   April 2012 - Present
Chickasaw Nations Industries  October 2009 - April 2012
CGI  March 2006 - October 2009
Army National Guard  2002 - 2006

Skills
Analysis, Microsoft Excel, Microsoft Word, Research, Editing, Training, Technical Writing, Marketing, Military, Management, Security Clearance, Franchise Consulting, Organizational..., Report Writing, Lesson Planning, Franchising, Religion, Rock Climbing, Martial Arts, Fly Fishing, Hunting, Boy Scouts, Intelligence Analysis, Instructor-led Training, Customer Service, Intelligence, Government Contracting, Supervisory Skills, Team Leadership, Leadership, Sales, Public Speaking, Operations Management, Counterinsurgency, Strategic Planning, Time Management, Government, Force Protection, HUMINT, Coaching, Employee Relations, Team Building, Counterintelligence, Army, Military Training, New Business Development, Top Secret, Tactics, Special Operations, DoD

Education
Western Governors University   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General

American Public University System   2010 — 2012
BA, Military Intelligence, General

Cochise College   2008 — 2010
Associate's degree, Military Intelligence, General

Experience
HCA  March 2012 - Present
Servpro Industries   July 2010 - August 2012
Shelby County Government  August 2007 - June 2010
Lewis Supply Company   2006 - 2007

Skills
SQL, Software Development, .NET, ASP.NET, VB.NET, C#, ASP.NET MVC, WCF, SQL Server, XML, AJAX, HTML, JavaScript, IIS, Windows, Java, CSS, Web Development, Crystal Reports, MySQL, Agile, Web Services, Windows Server, Visual Basic, C++, Team Leadership, Security, Xamarin, Angular JS, XNA, MVVM, MVC, WebAPI, RESTful WebServices, RESTful architecture, Microsoft SQL Server

Education
Christian Brothers University   1999 — 2003
Bachelor of Science, Electrical Engineering, Physics, Mathmatics, Computer Science

Experience
Servpro Industries   February 2012 - Present
The Versco Company   September 2007 - Present
The Stover Company   February 2014 - August 2014
Allstate  July 2013 - February 2014
Hickory Brands   May 2006 - September 2007
Columbia Inferno   September 2000 - May 2006

Skills
Account Management, Customer Service, Marketing Communications, Microsoft Office, Event Planning, Team Building, Strategic Planning, Editing, Public Speaking, Marketing, Press Releases, Marketing Strategy, Event Management, Public Relations, Sales, Sales Management, Microsoft Word, New Business Development, Non-profits, Social Media, Budgets, Social Media Marketing, Project Management, Sales Operations, Business Development, Nonprofits, Program Management, Advertising, Analysis, Contract Negotiation, Fundraising, Leadership, Management, Operations Management, Recruiting, Salesforce.com, Small Business, Social Networking, Training

Education
University of South Carolina-Columbia   1999 — 2004
BA, Journalism

Greenville Technical College

JL Mann

Experience
Nerium International  June 2015 - Present
A Plus Reatly Georgia   January 2014 - Present
Servpro Industries   October 2011 - August 2012
Coldwell Banker Residential Brokerage  March 2005 - October 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Sales, Relocation, Time Management

Education
Coldwell Banker School of Real Estate   2008 — 2008
Real Estate

Kennesaw State University   1981 — 1982
2 years, Business Administration and Management, General

South Cobb High School   1977 — 1981
High School Diploma, Graduated with Honors

Experience
Ecotech Supply, LLC.   2010 - Present
Drytech, Inc.   1992 - 2011
Braun Construction Services   2009 - 2010
Braun Construction  2009 - 2010
Servpro Industries   1989 - 1990

Skills
Mold Remediation, Restoration, Water, Mold, Mitigation, Indoor Air Quality, Remediation, Carpet Cleaning, Carpet, Asbestos, New Business Development, Thermal Imaging, Water Damage, Training, Construction, Carpentry, Water Damage Restoration, Roofers, Expert Witness, Emergency Management, Fire Management, Environmental Services, Contractors, Green Building, Flooring, Demolition, Environmental..., Hardwood Flooring, Waterproofing, Home Improvement, Environmental Awareness, Small Business, Flood, Claims Management, Residential Homes, Wood, Renovation, Drywall, Claim, Environmental Compliance, Hazardous Materials, Upholstery, Building Maintenance, HAZWOPER, Inspection, Plumbing, Property Damage, Sampling, Structural Drying, Tiles

Education
North Central College   1970 — 1971
BA, Business

Aurora University

Experience
Ira Green / Brigade QM   August 2014 - Present
Alex and Ani  June 2013 - July 2014
Servpro Industries   June 2010 - November 2012
Sermatech International Inc.  June 2007 - October 2009
Renaissance Mark  December 2004 - May 2007
Invensys  August 1994 - December 2004

Skills
Strategic Planning, Process Improvement, Purchasing, Operations Management, Continuous Improvement, Procurement, Global Sourcing, Strategic Sourcing, Lean Manufacturing, Contract Negotiation, Manufacturing, Supply Chain, New Business Development, Change Management, Manufacturing..., Restructuring, Sales Operations, Demand Planning, Production Planning, Customer Satisfaction

Education
University of Rhode Island   2002 — 2004
MBA, Business Management

Bryant University   1988 — 1990
BS in BA, Finance

Experience
ROI Digital Marketing Agency   December 2013 - Present
hibu  July 2012 - December 2013
Servpro Industries   November 2011 - May 2012
Accelerent Nashville   May 2011 - October 2011
Modern Luxury Magazines   January 2011 - May 2011
MicroStrategy  July 2010 - December 2010
Accelerent  January 2008 - July 2010
Lexington-Rockbridge County Chamber of Commerce   January 2006 - January 2007
United States Smokeless Tobacco   January 2003 - January 2007

Skills
Social Media Marketing, Lead Generation, Advertising, Marketing, Business Development, Marketing Strategy, Online Advertising, SEO, Strategy, SEM, Digital Marketing, New Business Development, Social Media, Management, Selling, Market Research, Sales Process, Leadership, Copywriting, Strategic Planning, Email Marketing, Digital Media, Online Marketing, Cold Calling, Sales, Sales Management, Advertising Sales, Brand Management, Social Networking, Business Strategy, Sales Operations, Press Releases, PPC, Media Relations, Direct Mail, Solution Selling, Start-ups, Facebook, Marketing Event Planning, Sales Presentations, Marketing Research, Large Scale Events, Leadership Development, Direct Sales, Product Marketing, Online Research, Client Retention..., New Product Release, Direct Marketing, Account Management

Education
James Madison University   2002 — 2006
BS, Communications - Public Relations; Music Industry, Major GPA - 3.89; Overall GPA - 3.51

Sessions College   2014 — 2015
Professional Certificate in Graphic Design, Web Design & Multimedia, Web Design, Graphic Design & Multimedia Arts, N/A

Experience
US Army  March 2011 - Present
Servpro Industries   May 2009 - March 2011
D.c Jewell excavating   January 2010 - February 2011

Skills
Military, Security Clearance, Army, Military Experience, Military Operations, DoD, Operational Planning, Weapons, Force Protection, Information Assurance, Defense, National Security, Military Training

Education
Brevard Community College   2008 — 2008

Space coast jr/sr high school   2005 — 2008
High school deploma, General

Experience
Self-Employed  April 2013 - Present
..   August 2011 - September 2014
Servpro Industries   April 2010 - July 2011
Allied Financial Services   July 2009 - May 2010
Oaklawn Race Track   January 2009 - May 2009
Econohomes  May 2006 - August 2008

Skills
Microsoft Excel, Office Management, Microsoft Office, QuickBooks, Invoicing, Process Scheduler, Real Estate, Negotiation, PowerPoint, Team Building, Data Entry, Administrative..., Spreadsheets, Analysis, Travel Arrangements, Payroll, Access, Property Management, Confidentiality, Marketing Communications, File Management, Strategic Planning, System Administration, Business Correspondence, Insurance, Customer Service

Education
Angelina College   1983 — 1984
Business and Computer Science

The University of Texas at Austin

Experience
MetLoop, Inc.   July 2015 - Present
LKQ Technologies   November 2013 - April 2015
PuroSystems, Inc.   February 2013 - December 2013
PuroSystems, Inc.   February 2010 - February 2013
Mohawk  October 2004 - February 2010
Servpro Industries   May 1996 - September 2004
E.H.Boeckh   October 1993 - May 1996
Mitchell International  May 1988 - September 1993
California First Bank  March 1985 - May 1988
Pacific Southwest Airlines  July 1978 - March 1985

Skills
Small Business, Business Development, Insurance, Claim, Business Strategy, Entrepreneurship, Program Management, Project Management, Account Management, Sales, Sales Management, Leadership, Strategic Planning, Management, B2B, Team Building, Product Development

Education
Tulane University - A.B. Freeman School of Business
Exec MBA Prep Certificate, Business

LaSalle
BS, Computer Sciences

Coleman College   1974 — 1975
Associate's degree, Systems and Programming

Arizona State University   1972 — 1974
Computer Sciences

Experience
Servpro Industries   January 2014 - Present
Auburn University Raymond J. Harbert College of Business  August 2012 - December 2013
Aflac  June 2013 - August 2013
Mang Insurance Agency LLC  May 2012 - August 2012
AXA Equitable  June 2011 - August 2011

Skills
Microsoft Office, Excel, Word, PowerPoint, Social Media, Public Speaking, Access, SQL, Teamwork, MySQL, Microsoft Excel, Event Planning, Microsoft Word, Team Building, Analysis, Customer Service, Data Analysis

Education
Auburn University   2012 — 2013
Master of Business Administration (MBA), Concentration: Managment Information Systems (MIS)

Le Moyne College   2008 — 2012
Bachelor of Science, Dual Business Administration Degree: Management & Leadership/Management Information Systems

Experience
72andSunny  June 2015 - Present
Wish Wonder Dream   January 2013 - June 2015
Nordstrom  August 2013 - November 2013
Servpro Industries   August 2010 - November 2013
Azusa Pacific University  January 2013 - May 2013
Azusa Pacific University  March 2010 - December 2012

Skills
Event Planning, Marketing, Weddings, Social Media, Campaign Building, Community Outreach, Public Speaking, Team Leadership, Social Media Marketing, Advertising, Social Networking, Public Relations

Education
Azusa Pacific University   2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management (Emphasis in Marketing)

Experience
Fruit Cove Baptist Church Preschool   May 2015 - Present
Lionbridge  March 2013 - May 2015
Top Performance Health & Fitness   March 2012 - February 2013
Lionbridge  January 2010 - March 2012
Servpro Industries   July 2008 - February 2010
Bank of America  September 2003 - May 2008
Wells Fargo Home Mortgage  September 2002 - May 2003
Express Scripts  February 2002 - September 2002
American Express  June 1998 - August 2000

Skills
Customer Service, Customer Satisfaction, Community Relations, Community Development, Event Planning, Event Management, Customer Retention, Customer Experience, Customer Loyalty, Team Leadership, Organizing, Organizational..., Social Media, Social Networking, Mac OS X, Microsoft Office, Internet, Online Communities, Online Communications, Conflict Resolution, Conflict Prevention, Coaching, Training & Development, Telephone Skills, People Skills, Writing Skills, Social Skills, Listening Skills, Staff Training, Online Training, Teaching/mentoring, Mentoring, Customer Negotiations, Fast Learner, Thinking Outside The Box, Teamwork, Team Spirit, Team Motivator, Self Starter, Self Management, Self Driven, Attention To Detail, Determined, Quality Assurance, Follow Up, Independent, Cpr Certified, First Aid, Project Planning, Advertising

Education
Guilford Technical Community College   2004 — 2008
Associate's degree, Communication, General

East Forsyth High School   1994 — 1998

Experience
Big Country Consulting   May 2015 - Present
Party City  August 2012 - Present
Michaels Stores, Inc.   February 2011 - August 2012
Servpro Industries   May 2006 - July 2008

Skills
Computer Hardware, Customer Service, Microsoft Word, Microsoft Excel, Photoshop, Illustration, Digital Illustration, Filing, Retail, Management

Education
Central New Mexico Community College   2009 — 2015
Business Administration, Management and Operations

Pacific Northwest College of Art
None, Illustration

Experience
Big Teeth Productions  March 2015 - Present
Sears Holdings Corporation  October 2013 - March 2015
Servpro Industries   January 2010 - October 2013
Independent  January 2010 - 2012
MaGoo Digital Video Productions   May 2009 - August 2009

Skills
Marketing, Advertising, Sales, Film Production, Management, Editing, Leadership, Screenwriting, Videography, Creative Direction, Process Scheduler, Motion Graphics, Social Media, Casting, Cinematography, Video Editing, Producing, Customer Service, Event Planning, Marketing Communications

Education
Columbia College Chicago   2009 — 2012
Bachelor's Film & Video, Producing/Editing

Purdue University   2005 — 2008
Selling & Sales Mgmt

Experience
Servpro of Madison/Goodlettsville Disaster Recovery Team   June 2015 - Present
SERVPRO of West Palm Beach   December 2013 - June 2015
Servpro Industries   July 2012 - December 2013
Servpro Industries   November 2010 - May 2012
MarketSource  August 2010 - November 2010
BDS Marketing  January 2009 - June 2009
BDS Marketing  January 2006 - December 2008
BDS Marketing  July 2004 - January 2006
ReMax Greater Atlanta / Jim Brinkley Realtors   September 2002 - July 2004
MarketSource  February 2003 - July 2003

Skills
Marketing, Sales, Marketing Strategy, Sales Management, New Business Development, Lead Generation, Direct Sales, Team Building, Social Media Marketing, Marketing Communications, Advertising, Customer Service, Direct Marketing, Business Development, Salesforce.com, Training, Cold Calling, Market Planning, Selling, Sales Presentations, Product Marketing

Education
Haslam College of Business at the University of Tennessee   1997 — 2001
BS Business Administration, Marketing

Experience
Servpro Industries   December 2014 - Present
Asurion  January 2014 - December 2014
Asurion  September 2012 - January 2014
Sumner County Sheriff's Office  July 2010 - August 2012
Movie Gallery  April 2008 - June 2010
Wright Industries  January 2006 - March 2008

Skills
Computer Hardware, Computer Repair, Computer Animation, Solid computer skills, Security, Android, Computer Maintenance, iOS, iPhone, Troubleshooting, Customer Support, Software, Technical Documentation, Wireless Networking, Technical Writing, Windows 7, Bluetooth, Mac OS, Xbox 360, Playstation, Wii, Windows XP, Windows 8, Soldering, Arc Welding, Computer Building, Remote Troubleshooting, Management, Team Management, Microsoft Word, PowerPoint, iPhone Support, Home Networking, Windows Phone

Education
Full Sail University   2013 — 2016
Bachelor of Science (BS), Game Art

Kettering University   2005 — 2008

Experience
Servpro Industries   July 2013 - Present
Craven County Government  January 2001 - June 2013

Skills
DHCP, Policy, Active Directory, Public Speaking, Government, Research, Windows Server, Local Government, Network Administration, VPN, Project Management

Education
East Carolina University   2003 — 2007
Bachelor's degree, Computer Systems Networking and Telecommunications

Craven Community College   1998 — 2000
Associate's degree, Computer Systems Networking and Telecommunications

Experience
Atlas Copco  October 2013 - Present
Servpro Industries   March 2012 - February 2013
Mimosa Grill/Zink   September 2009 - November 2011
Cloud 9 Confections   March 2010 - August 2011
Twilight Pizza Bistro & Rib City Grill   September 2007 - August 2009

Skills
Event Management, Marketing, Hospitality, Advertising, Sales Management, Highly detail oriented, Creative Solutions, International..., Customer Service, Management, Event Planning, Project Management, Supply Chain Management, Strategic Planning, Demand Forecasting

Education
Johnson & Wales University-Providence   2011 — 2013
MBA, International Business & Leadership

Johnson & Wales University-Charlotte   2008 — 2011
Bachelors, Sales, Meeting and Event Management, Magna Cum Laude, Deans List, GPA 3.64

Camas High School   2004 — 2008

Experience
USA Hockey  September 2014 - Present
Huen Electric  May 2014 - August 2015
Servpro Industries   April 2013 - August 2013
Family Video  January 2013 - April 2013

Skills
Customer Service, Efficent, Always Willing to Learn, Hardwork, Teamwork, Team Leadership, Success Driven, Positive Personality, Multitasking Skills, Cashiering, Cleaning, Retail, Ice Hockey, Youth Mentoring, Construction, Hand Tools, Cash Handling Experience, Film Criticism, Drywall, Mold Remediation, Golf, Volleyball, Food & Beverage, Building Maintenance, Programming, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Leadership, PowerPoint, Engineering, Work Ethic

Education
Aurora University   2015 — 2017
Bachelor’s Degree, Business Administration and Management, General

Milwaukee School of Engineering   2013 — 2015
Bachelor of Science (BS), Business Management

Riverside Brookfield High School, Riverside, IL   2007 — 2011
High School, High School/Secondary Diplomas and Certificates, 3.88

Experience
Insperity  September 2013 - Present
Servpro Industries   November 2011 - September 2013
AlterEco Systems   March 2009 - June 2011
UFG Corp   2004 - 2009

Skills
Franchising, Small Business, Budgeting, Coaching, Strategic Planning, Budgets, Franchise Consulting, Marketing, Team Building, Sales Management, Advertising, New Business Development, Customer Service, Sales, Training, Business Development, Operations Management, Management Consulting, Sales Process, Management, Business Strategy, Entrepreneurship, Business Planning, Direct Sales, Customer Retention, Sales Operations, Process Improvement

Education
Kansas State University   1989 — 1991
Business Administration

Manhattan Area Technical College   1991 — 1992
E.M.T. Certification

Experience
Calfrac Well Services  August 2014 - Present
Northwestern Mutual  August 2012 - July 2014
Augsburg College  August 2010 - December 2012
Cooperating Community Programs, Inc.   2011 - 2012
Circulation Promotions Unlimited, Inc.   2010 - 2011
Servpro Industries   November 2009 - March 2010

Skills
Wealth Accumulation, Long Term Care Insurance, Retirement Planning, Disability Insurance, Retirement, Life Insurance, Long-term Care, Variable Products, Series 6, Education Funding, Securities, Sales, Finance, Series 63, Employee Benefits, Insurance, Investments, Small Business, Financial Services, Fixed Annuities, 401k, IRAs, Financial Planners, Personal Finance, Estate Planning, Mutual Funds, Building Relationships, Term Life Insurance, Succession Planning, Strategic Financial..., Personal Financial..., Asset Allocation, Investment Strategies, Wealth Management, Roth IRA, Financial Goals, College Recruiting, Event Planning, Strategic Planning, Leadership

Education
Metropolitan State University   2012 — 2013
Bachelors of Liberal Arts, Business and Political Science

Augsburg College   2011 — 2012
General Studies, Biology, General

Louisiana State University-Eunice   2004 — 2005
General Studies, General Studies

Acadiana High School   1999 — 2003
High School Diploma

Experience
Twin Parks Montessori School   February 2011 - Present
Twin Parks Montessori   February 2011 - Present
Tapas Lounge City Island   October 2008 - October 2011
Servpro of Midtown Manhattan   October 1999 - April 2008
Servpro Industries   September 1999 - April 2008

Skills
Teaching, Microsoft Office, Public Speaking, Research, Microsoft Excel, QuickBooks

Education
CUNY New York City College of Technology   2014 — 2016
Bachelor of Education (B.Ed.), English Language and Literature, General

Bronx Community college   2009 — 2011
Degree: A.A. Liberal Arts, Education, 2011

CUNY Bronx Community College   2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Prince George Community College   1998 — 2002
Business Administration

Experience
Servpro Industries   January 1973 - Present

Skills
water restoration, fire restoration, Carpet Cleaning, Construction, Water Damage, Flood, Email Marketing, Claim, Small Business, Biohazard, Fire Management, Team Building, Emergency Services, Mitigation, Remediation, Customer Service, Mold Remediation, Restoration, HVAC, Contract Negotiation, Mold, Fire Restoration, Ductwork, Marketing, Structural Drying, Residential Homes, Water, Upholstery, Water Damage Restoration, Carpet, Deodorization, Property Management, Sales, Renovation, Contractors, Commercial Real Estate, Marketing Strategy, New Business Development, Customer Retention, Insurance, Customer Satisfaction, Commercial Insurance, Dehumidification, Strategic Planning, Indoor Air Quality

Education
Drake University

SERVPRO Corporate

Experience
Polygon (Property Damage Restoration and Temporary Humidity Control)   February 2013 - Present
Polygon (Property Damage Restoration and Temporary Humidity Control)   October 2010 - March 2013
Servpro Industries   July 2009 - October 2010
Servpro Industries   January 2006 - July 2009

Skills
WRT, Fire and Smoke, CMRT, Microsoft Office, Xactimate, Commercial Drying..., Fire Management, Job Estimating, Project Management, Restoration, Water Damage, Mold Remediation, Management, Mitigation, Change Management, Water, Remediation, Contract Management, Claim, Operations Management, Change Orders, Team Leadership, Project Coordination, Strategy, Indoor Air Quality, Mold, Coaching, Claims Management, Account Management, Asbestos, Contractors

Education
Broome Community College   2007 — 2009
Associates, Business Administration

Experience
Hilton Worldwide  February 2012 - Present
Akerman Senterfitt  February 2009 - February 2012
Williams Mullen  April 2001 - February 2009
Servpro Industries   December 1998 - October 2000
The Dwyer Group  June 1993 - December 1998
The Plus Companies   1991 - 1993
Naman Howell Smith & Lee  December 1981 - May 1986

Skills
Franchising, Licensing, Quality System, Strong Business Acumen, Building Strong..., Contract Negotiation, Business Intelligence, Helping Clients Succeed, Superior Client Service, Astute, Intellectual Property, Communication Skills, Leadership, Unfair Competition, Trade Secrets, Joint Ventures, Corporate Law, Corporate Governance, Legal Assistance, Small Business, SuccessFactors, Start-ups, International Law, Strong Authentication, Knowledge Representation, Legal Writing, Commercial Litigation, Compliance

Education
Baylor University School of Law   1986 — 1988
JD

Ottawa University   1974 — 1978
BA

Ottawa High School   1971 — 1974

Experience
KeyTrak  December 2013 - Present
Servpro Industries   February 2012 - December 2013
Self-employed  December 2008 - May 2012
Garda Cash Logistics  November 2004 - December 2007
IKON/Nextel   September 2001 - November 2004

Skills
Sales Operations, Business Process, Retail, Account Management, New Business Development, Operations Management, Product Development, Sales Management, Solution Selling, Process Improvement, Logistics, Business Strategy, Salesforce.com, Business Development, Sales, Management, Team Building, Customer Satisfaction

Education
Cleveland State University   1990 — 1994
B.S., Accounting

Experience
Sumner County Board of Education  August 2013 - Present
First Friends Playschool   December 2009 - Present
BlueHighways TV   January 2007 - March 2008
Sumner Regional Health Systems  July 2004 - February 2005
Servpro Industries   February 2003 - September 2003
DigiScript  April 2002 - February 2003

Skills
Editing, Creative Writing, Computers, Communication, Proofreading, Marketing, Childcare, Music Clearance, Microsoft Office, Social Media

Education
Cumberland University   1999 — 2002
Bachelor's Degree, English

Experience
ProfitStars  February 2014 - Present
Dominion Enterprises  July 2008 - January 2014
Dominion Enterprises  September 2011 - July 2012
GuestHouse International   April 2006 - August 2007
Servpro Industries   November 1998 - January 2006

Skills
Web Development, CSS, HTML 5, HTML, JavaScript, SASS, Web Design, Flash, Graphic Design, Photoshop, jQuery, SEO, Front-end, Advertising, ActionScript, User Experience, Dreamweaver, User Interface Design, Website Development, Photography, Microsoft Office, Final Cut Pro, Illustrator, Adobe Fireworks, RedDot, Sublime Text, EPiServer, Visual Studio

Education
Austin Peay State University   1995 — 1998
Bachelor of Business Admin, Marketing

Experience
Challenger Component Services   2016 — current
Nissan thru Kelly Eng. Services   2011 — 2016
Lightning Source Inc  2007 — 2009
Servpro Industries   2002 — 2007
NTAG-AFME-Inprax   2000 — 2002
Unipres USA   1998 — 2000
Fournier Furniture   1996 — 1998
Hill Phoenix  1995 — 1996
Litton Systems, Inc  1988 — 1995
Martin Marietta Aerospace  1980 — 1988

Skills
Inventory Management, Inventory Planning, Production Activity..., Basics of Supply Chain..., Kan-Ban, Pull System, MRPII, Make to Order, Planning Systems, Material Flow, PFEP, Value Stream Maps, One Piece Flow, Inventory Optimization, Manage Inventory, Lean Fundamentals, Lean Principles, Cellular Manufacturing, Lean Manufacturing, Supply Chain Management, Supply Chain, MRP, Materials Management, Kaizen, Procurement, Continuous Improvement, JIT, Manufacturing, Purchasing, Value Stream Mapping, Logistics, Warehouse Management, Construction Management, Inventory Control, Kanban, Warehousing, SAP, Process Improvement, Operations Management, Strategic Sourcing, Toyota Production System, Supply Management, Automotive, Supply Chain..., Master Scheduling, Manufacturing Operations, Supplier Development, Supplier Evaluation, Global Sourcing, Demand Planning

Education
Florida Institute of Technology   1978 — 1981
MBA, Business Adminstration

Emory and Henry College   1971 — 1975
BA - Business Management

John Handley High School   ... — 1971
N/A

Experience
Servpro Industries   May 2006 - Present
Wrigley  May 2005 - May 2006
Merck  October 2002 - May 2005
Wrigley  May 1999 - October 2002
North American Mortgage Company  May 1998 - May 1999
Metro Nashville Public Schools  August 1996 - May 1998
Roadway Express  August 1994 - August 1996
US Army  June 1992 - June 1994
US Army  July 1991 - June 1992
US Army  December 1990 - June 1991

Skills
New Business Development, Marketing Strategy, Strategic Partnerships, Team Building, Account Management, Strategic Planning, Leadership, Sales, Sales Management, Proposal Writing, Leadership Development, Sales Operations, Cross-functional Team..., Business Development, Direct Sales, Contract Negotiation, Operations Management, Sales Process

Education
Virginia Military Institute   1984 — 1988
Bachelor of Arts, History

Fisk University
Education

Experience
Servpro Industries   October 2012 - Present
Parksite Group   June 2007 - October 2012
DuPont  1987 - 2007
DuPont Sontara Spunlaced   2000 - 2006

Skills
Sales Management, New Business Development, Product Development, Sales, Account Management, Negotiation, Marketing Strategy, Contract Negotiation, Strategic Planning, Pricing, Business Development, B2B, Building Materials, Marketing, Sales Operations, Leadership, Key Account Management

Education
Indiana University - Kelley School of Business   1983 — 1987
Bachelor of Science (BS), Quantitative Business Analysis

Experience
Neighborhood House Association  February 2007 - April 2014
Sacramento Employment and Training   May 1991 - February 2006
Kp Systems   1985 - 1991
Alpine Packing   March 1983 - August 1985
Servpro Industries   1980 - 1985

Skills
Financial Analysis, Nonprofits, Strategic Planning, Budgets, Fundraising, Grants, Community Outreach, Leadership Development, Program Development, QuickBooks, Grant Writing, Non-profit..., Cost Accounting, Administration, Internal Controls, Internal Audit, Non-profits, Research

Education
Golden Gate University   1984 — 1987
BS, Management, Accounting

Sierra College   1981 — 1983
AS, Computer Science

Experience
Servpro Industries   CryptologistUS Navy1987 - 1993

Skills
Training, Sales Management, Customer Service

Education
Cumberland University   2010 — 2012
BSN

George Mason University   2001 — 2003
Bachelor's, Famial Conflict Resolution

Experience
Servpro Industries   July 2010 - Present
Young Electric Service, Inc.   January 2007 - July 2010
Terminix  May 2005 - January 2007
Pilot  November 2003 - November 2004
Williams  1999 - 2003
Williams/MAPCO   1993 - 1999
United States Air Force  December 1980 - September 1992

Skills
P&L, Budgeting, Contract Management, Online Marketing, Contract Negotiation, Budgets, Income Statement, Program Management, Cross-functional Team..., Account Management, Business Development, Business Planning, Business Strategy, Change Management, Coaching, Customer Satisfaction, Customer Service, Entrepreneurship, Finance, Human Resources, Insurance, Leadership, Management, Management Consulting, Marketing, Negotiation, New Business Development, Operations Management, Performance Management, Pricing, Process Improvement, Recruiting, Retail, Sales, Sales Management, Selling, Start-ups, Strategic Planning, Strategy, Team Building, Team Leadership, Training

Education
Cumberland University, MBA   1996 — 1998
MBA, Business Administration and Management, General

Park University   1987 — 1991
BS, Management

Community College of the US Air Force   1983 — 1987
AS, Criminal Justice

Experience
Servpro Industries   August 2014 - Present
Freelance Graphic / Web Design Consultant   August 2009 - Present
Servpro Industries   February 2010 - August 2014
Itac Solutions (Company Confidential Contract)   November 2009 - February 2010
Tennessee Technological University  February 2008 - May 2009
Tennessee Technological University  2001 - 2007
Deneb Corporation   1997 - 2001
Sunburst Sportswear   1992 - 1997

Skills
Web Design, Graphic Design, Layout, Marketing, Newsletters, Adobe Creative Suite, Leadership, Logo Design, Social Media Marketing, Dreamweaver, Information Architecture, Photoshop, Marketing Strategy, Online Marketing, Training, Social Media, Public Speaking, Digital Media, Illustrator, Microsoft Office, Multimedia, Brochures, Photography, E-commerce, Advertising, Web Development, HTML, InDesign, Email Marketing, QuarkXPress, Social Networking, Mac, Art, SEO, Video Editing, User Experience, Customer-focused, Agile Methodologies, Software Development, Facebook, JavaScript, HTML 5, Training Videos, Presentation Design, Web Analytics, WordPress, CSS, User Interface Design, Flash

Education
Tennessee Technological University   2001 — 2009
Bachelor of Science in Web Design

College of DuPage   1990 — 2001
Web Publishing Certification

College of DuPage   1990 — 1999
Computer Graphics Certification

College of DuPage   1990 — 1991
Advertising, Design & Illustration Certifications

Experience
Servpro Industries   April 2013 - Present
LA-CO Industries, Inc.   March 2004 - May 2012
Mercury Products  August 2001 - March 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, HTML, Budgets, Strategic Planning, Leadership, Team Building, Management, Negotiation, Sales, Sales Management, Cross-functional Team..., New Business Development, Product Development, Process Improvement

Education
Judson University   1997 — 2000
Bachelor of Science (BS), Management & Leadership

Experience
Dow Chemical  November 2012 - Present
Dow Chemical  November 2009 - November 2012
Kelly Services  August 2008 - November 2009
Servpro Industries   March 2007 - July 2008

Skills
Supply Chain, Graphic Design, Audio Visual Design, Logistics, Project Management, Rail, Microsoft Office, Customer Service

Education
Ferris State University   2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General

Delta College   1998 — 2005
Associate of Arts (A.A.), Graphic Design

Delta College   1998 — 2005
Associate of Arts (A.A.), Broadcasting

Experience
Servpro Industries   July 2012 - Present
Unisource Worldwide, Inc.   April 1998 - July 2012

Skills
Account Management, Inventory Management, Sales Management, Cold Calling, Sales Operations, Key Account Management, Sales, B2B, Sales Process, New Business Development, Logistics, Direct Sales

Education
Belmont University   1986 — 1989
Bachelor of Business Administration (BBA)

Experience
Kaplan  March 2014 - Present
Mid Ohio Pain Care   February 2013 - September 2013
Servpro Industries   September 2011 - December 2011
Donaldson Law Offices   April 1993 - May 2008

Skills
ICD-9, Filing, Telephone Skills, Administrative..., Fax, 10 Key, Office Administration, Appointment Scheduling, Receptionist Duties, Medical Terminology, Invoicing

Education
Ross Medical Education Center-Ontario   2012 — 2013
Associate's degree, Medical/Clinical Assistant

Madison Adult Career Center   2009 — 2010
administrative tech, office management

Madison Adult Career Center   1991 — 1992
Certificate, Nurse Aide

Experience
Servpro Industries   May 2011 - Present
Vera's Place   May 2007 - July 2011
Brian Harris Autoplex   November 2006 - May 2007
Brian Harris Autoplex   June 2005 - September 2005

Education
Southeastern Louisiana University   2007 — 2010
Bachelors, Marketing

Delgado Community College   2005 — 2007

Experience
Servpro Industries   2013 - 2014
COC Council On Call   January 2012 - May 2013
Contracts  January 2001 - January 2012
Emdeon  2011 - 2012
Crimsontech   December 2009 - September 2011
Pate Holdings   March 2008 - May 2009
HCA  March 2007 - January 2008
CHD Meridian Healthcare  May 2005 - September 2006
RFMS  October 2001 - November 2003

Skills
Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Microsoft Office 2007, Microsoft Office 2003, EXCHANGE 2007, EXCHANGE 2003, Mac, Remote Management, Remote Support, Norton Ghost, Imaging, PC Anywhere, Computer Hardware, Computer Repair, Computer Maintenance, Computer Security, MS Office Suite, Adobe Acrobat, Blackberry Enterprise..., Blackberry, Android, iPhone, Asset Management, Patch Management, SMS, NORTON ANTIVIRUS, CA ANTIVIRUS, TREND ANTIVIRUS, Backup Exec, Network Administration, Netbackup, EVAULT, SQL BACKUPS, Google Earth, Acronis, PRINTER REPAIRS, VMWARE, PRINTER REPAIR, EXCHANGE 2008, EXCHANGE 2010, LOGMEIN, TRACKIT, VMware ESX, Office 2010, Group Policy, Sharepoint, Active Directory, XP

Education
Shelton State Community College   1998 — 2000
MIS

University of Alabama   1997 — 1998
CS

Bevill State Community College   1994 — 1997
MIS

Fayette Academy   1981 — 1995
Diploma, General Studies, 100

Experience
US Maintenance  2010 - 2012
Servpro Industries   June 2011 - September 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Inventory Control, Communication

Education
Cheyney University of Pennsylvania   2008 — 2010
Health Services/Allied Health/Health Sciences, General

Experience
Sumner County Schools  July 2012 - Present
Cumberland University  May 2010 - December 2011
Volunteer State Community College  July 2011 - September 2011
Cravens & Associates   October 2010 - June 2011
Servpro Industries   May 2006 - September 2010

Skills
Microsoft Excel, PowerPoint, Keynote, 10 Key, Outlook, Customer Service, Database Design, Fine Art, Higher Education, iPhone, Microsoft Office, Marketing Research, Contract Negotiation, Social Networking, Copy Editing, Writing, Microsoft Word, Databases, Data Entry, Data Analysis, Microsoft Publisher, Teaching, Teaching Writing, Tutoring, Painting, Oil Painting, Drawing, Figure Drawing, Academic Tutoring, Acrylic Painting, Portrait Painting, Sculpture, Perspective Drawings, Pastel, Oil Pastel, Murals, Art Education, Art History, Art Direction, Contemporary Art, Visual Arts, Set Design, Prop Making, Lesson Planning, Graphic Design, Marketing, Research

Education
Cumberland University   2009 — 2012
MAE, Master of Arts in Education K-6

Cumberland University   1998 — 2002
Bachelor of Fine Arts (BFA), Fine Arts, emphasis in Art

Experience
Capital One  February 1995 - January 2013
Servpro Industries   April 1985 - December 1995

Skills
Accounting, Payment Card Processing, payment research, Microsoft Office, Microsoft Excel, Microsoft Word, Banking transmission &..., Verification, Research, ACH, Banking, Payments, Process Improvement, Financial Services, Customer Satisfaction, Change Management, Vendor Management, Cash Management, Budgets, Training, Business Analysis, Data Entry, Lotus Notes, Time Management, Customer Service, Credit, Account Reconciliation, Credit Cards, Management, Access, Project Management, Analysis, PeopleSoft, Checks

Education
Anne Arundel Community College   1978 — 1980

Chesapeake Sr High School
General

Experience
Red Lobster  February 2010 - Present
Servpro Industries   January 2006 - February 2010

Education
Jacksonville State University   2012 — 2014
Bachelor of Science (BS), Accounting

Gadsden State Community College
Associate of Science (AS), Business/Commerce, General

Experience
Servpro of Northwest Long Beach   January 2015 - Present
Servpro Industries   January 2015 - Present

Skills
water and mold certified

Education
Allied American University   2010 — 2013
Bachelor's degree, Finance, General