Shangri-La Hotels and Resorts
Industry: Hotel company
DescriptionShangri-La Hotels and Resorts is the trading entity of Shangri-La International Hotel Management Limited, a Hong Kong-based multinational hospitality company. Headquarters: Hong Kong Founder: Robert Kuok Founded: 1971, Hong Kong CEO: Beng Chee Lim (Jan 2017–), Beau Kuok (Aug 2013–) Subsidiaries: Shangri-La International Hotel Management Ltd.,
Shangri-La Hotels and Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Shangri-La Hotels and Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Shangri-La Hotels and Resorts Employees
Peace Marketing Inc. August 2015 - Present
Holiday Inn July 2014 - August 2014
Shangri-La Hotels and Resorts June 2014 - July 2014
Scheman Catering August 2011 - August 2012
Skills
Event Management, Hospitality Management, Customer Service, Hospitality, Event Planning, Public Relations, Hotel Management, Food & Beverage, History, Art History, Wedding Planning, Merchandising, Sales Management, Marketing, Museum Education, Drama, Theatre, Literature
Education
Iowa State University 2010 — 2015
Bachelor of Science (BS), Event management
Shangri-La Hotels and Resorts 2007 - 2014
Pan Pacific Hotels & Resorts 2000 - 2007
Pan Pacific Hotels & Resorts 1997 - 2000
The Pan Pacific Hotel, Vancouver 1991 - 1997
Skills
Pre-opening, Hotels, Hotel Management, Hospitality, Hospitality Management, Human Resources, Food & Beverage, Recruiting, Hospitality Industry, Training, Guest Service Management, Employee Relations, Conflict Resolution, Compensation & Benefit, Employee Training, Management, Leadership, Employee Engagement, Life Coaching, Catering, Multi Cultural Skills, Cultural Diversity, Change Management, Communication, Customer Satisfaction, Performance Management, Project Management, Resorts, Public Speaking, Training
Education
Cornell University 2010 — 2011
Certificate Program, Strategic Human Resources Practices
Professional Development- Ongoing 1997 — 2014
Institut de tourisme et d'hôtellerie du Québec 1978 — 1978
Certification, Hotels, Food and Beverage Service
Disney Cruise Line January 2013 - Present
Shangri-La Hotels and Resorts January 2010 - August 2010
Shangri-La Hotels and Resorts May 2009 - January 2010
Skills
Cruises, Tourism, Hotels, Hospitality, Micros, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Resorts, Front Office, Pre-opening, Revenue Analysis, Restaurants, Rooms Division, Event Management
Education
Centro Escolar University 1999 — 2004
Bachelor of Science (B.S.), Computer Science
Ritz Carlton October 2014 - Present
Shangri-La Hotels and Resorts February 2014 - November 2014
Hotel Le Germain December 2010 - January 2014
Prime Restaurants of Canada Inc. January 2008 - September 2010
Marriott International January 2007 - January 2008
Fairmont Hotels and Resorts January 2002 - December 2006
Skills
Banquets, Resorts, Training, Restaurants, Food & Beverage, Corporate Events, Events Organisation, Event Management, Event Planning, Fine Dining, Hotels, Hotel Management, Leadership, Menu Development, Hospitality, Front Office
Education
Fanshawe College 2002 — 2004
Hotel Management, Hotel Management
Fanshawe College
Shangri-La Hotels and Resorts ( Five Diamond Rating) January 2014 - Present
Shangri-La Hotels and Resorts February 2013 - January 2014
Shangri-La Hotels and Resorts November 2012 - February 2013
Shangri-La Hotels and Resorts August 2012 - November 2012
Montreal Airport Marriott September 2010 - August 2012
W Montreal Hotel December 2010 - May 2012
Skills
Banquets, Hospitality Management, Hospitality Industry, Food & Beverage, Hotels, Hotel Management, Hospitality, Restaurants, Menu Development, Property Management..., Catering, Pre-opening, Fine Dining, Banquet Operations, Opening Hotels, Pre-opening experience, Food Service, Meeting Planning, Cost Control, F, Budgets
Education
Cornell University 2014 — 2015
Strategic Leadership for the Hospitality Professional: Focus on New Media Marketing
Lasalle College 2010 — 2012
Hotel Management Techniques, Hospitality Administration/Management
Université Paris Dauphine 2008 — 2009
Economics, Economics
Faculdade de Economia da Universidade do Porto 2004 — 2009
Bachelor of Economics, Economics
BFF Inc. June 2014 - Present
Fairleigh Dickinson University August 2012 - May 2014
The Waterfall Building February 2013 - August 2013
Shangri-La Hotels and Resorts May 2013 - July 2013
Vancouver Convention Centre 2013 - 2013
Renshaw Travel 2012 - 2012
Krasnoyarsk State Music School number one September 2007 - August 2010
Russian State Palace of Arts January 2004 - May 2010
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Research, Event Planning, Social Media, Teamwork, Facebook, Customer Service, Time Management, Creativity, Connecting People, Networking, Ideas Development
Education
Fairleigh Dickinson University 2012 — 2014
Bachelor of Arts (BA), Business
Bincai Chinese College (宾才汉语学院)Harbin, China 2010 — 2011
Certificate, Intensive studies in Chinese language and culture
State Academy Music and Theatre University, Krasnoyarsk, Russia 2005 — 2010
Masters of Music, Major in Piano and Russian folk instrument Domra
College of the Arts, Krasnoyarsk, Russia 2001 — 2005
Diploma in Music, Major in Russian folk instrument the Domra, Orchestral and ensemble conducting
Norwegian Cruise Line October 2012 - Present
Shangri-La Hotels and Resorts February 2011 - October 2012
Villa Rotana May 2010 - February 2011
Education
Visayas State University Main Campus - Baybay City, Leyte 2006 — 2009
Bachelor's Degree, Hotel, Restaurant and Tourism Management
The Granite Club July 2015 - Present
Oliver & Bonacini Restaurants June 2014 - July 2015
Shangri-La Hotels and Resorts March 2014 - May 2014
InterContinental Hotels Group July 2013 - May 2014
AquariusVilla January 1999 - July 2009
Skills
Food & Beverage, Wine, Hospitality, Hospitality Industry, Banquets, Rooms Division, Hotels, Restaurants, Customer Service, Front Office
Education
George Brown College 2012 — 2014
Bachelor's Degree, Hospitality Operation Management, 3.80/4.0
George Brown College 2010 — 2012
Diploma, Food and Beverage Management, 3.92/4.0
A&D Property Services Inc. November 2011 - April 2012
Shangri-La Hotels and Resorts December 2010 - July 2011
SMC Publishing Inc. December 2009 - November 2010
HOW Comunications Co., Ltd. February 2009 - July 2009
Skills
Event Planning, Event Management, SPSS, HTML 5, Visual Basic, HTML, Hotels, Microsoft Office, Marketing Research, CRM, Management, Sales, Online Marketing, Social Media Marketing, Proposal Writing, Sales Management, Statistics, Photoshop, Front Office, Hospitality Industry, Media Production, Media Strategy, Time Management, Financial Statement...
Education
Illinois Institute of Technology 2011 — 2013
M.S. Candidate, Marketing Analytics and Communication
Ming Chuan University 2005 — 2010
Bachelor of Arts (B.A.), Journalism
Save The Bay - Narragansett Bay December 2014 - Present
Johnson & Wales University September 2013 - February 2014
Shangri-La Hotels and Resorts September 2011 - December 2011
Skills
PowerPoint, Accounting, Customer Service, Time Management, Hospitality Management, Front Office, Microsoft Office, Microsoft Excel, Management, Event Planning, Hospitality, Research, Teamwork, Leadership, Public Speaking, Microsoft Word, Social Media, Nonprofits, Strategic Planning, Social Media Marketing
Education
Johnson and Wales University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Xiamen University Tan Kah Kee College 2007 — 2011
Bachelor of Business Administration (BBA), Accounting
Shangri-La Hotels and Resorts January 2013 - July 2013
Shangri-La Hotels and Resorts February 2012 - January 2013
Shangri-la's Far Eastern Plaza Hotel, Taipei December 2009 - February 2012
Shangri-La's Far Eastern Plaza Hotel, Taipei February 2009 - November 2009
Skills
Hotels, Hospitality, Resorts, Hotel Management, Hospitality Management, Event Management, Front Office, Hospitality Industry, Pre-opening, Rooms Division
Education
California State Polytechnic University-Pomona
Bachelor, Hospitality
Hilton Anaheim September 2014 - Present
Hilton Anaheim June 2010 - September 2014
Shangri-La Hotels and Resorts May 2005 - June 2007
Skills
Banquets, Hospitality Management, Pastry, Chef, Hotels, Culinary Skills, Fine Dining, Pre-opening, Hospitality Industry, Food & Beverage, Catering, Hotel Management, Hospitality, Resorts
Education
University of Santo Tomas 1984 — 1992
Bachelor of Nutrition and Dietetics
Roosevelt College Marikina 1977 — 1984
Elementary
Marriott Hotels August 2014 - Present
Marriott International June 2013 - June 2014
InterContinental Hotels Group May 2012 - August 2012
Catering on the charles March 2010 - June 2012
Doubletree Hotel June 2011 - August 2011
Shangri-La Hotels and Resorts June 2010 - June 2010
Skills
PowerPoint, Facebook, Excel, TIPS certified, Fluent in Cantonese, Foursquare, Instagram, Hospitality, Hospitality Management, Cantonese, Banquets, Microsoft Excel, TIPS Certified, Food & Beverage, Food
Education
Boston University 2009 — 2013
Bachelor, Hospitality Administration
W Hotels August 2015 - Present
Kendall College September 2014 - June 2015
Kendall College September 2014 - January 2015
The Lollipop Bakery April 2013 - June 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2013 - April 2013
Fine Times Restaurant June 2011 - January 2012
Shangri-La Hotels and Resorts June 2011 - July 2011
Skills
Hospitality Management, Hospitality, Restaurant Management, Event Planning, Front Office, Guest Service Management, Teamwork, Rooms Division, PowerPoint, Customer Service, Food & Beverage, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Social Media, MICROS, Banquets, Customer Satisfaction, Concierge Services
Education
Kendall College 2014 — 2015
Bachelor of Arts (B.A.), Hotel & Lodging Management
Les Roches International School of Hotel Management 2012 — 2014
Diploma, Hospitality Administration/Management
American International School of Guangzhou 2010 — 2012
High School Diploma
Global Liquors & Delicatessen August 2014 - November 2014
Bill Hansen Catering May 2012 - May 2013
Shangri-La Hotels and Resorts November 2010 - February 2011
Skills
Food & Beverage, Catering, Hospitality, Hospitality Management, Customer Service, Microsoft Office, Team Building, Social Media, Marketing, Sales
Education
Florida International University 2012 — 2014
Master's degree, Hospitality Administration/Management
Northwood University 2008 — 2012
Bachelor of Education (BEd), Hospitality Administration/Management
Shangri-La Hotels and Resorts November 2013 - Present
Randstad Canada May 2014 - September 2014
JW Marriott The Rosseau Muskoka Resort & Spa April 2012 - August 2013
Freelance October 2011 - April 2012
Toronto Downtown Marriott Eaton Centre February 2002 - April 2012
ADBASE Inc. 2006 - 2007
Skills
Data Analysis, Linear Regression, Digital Marketing, Time Management, Marketing, MS Excel Pivot Tables, SPSS, Hypothesis Testing, Statistical Inference, Financial Analysis, Data-driven Decision..., Data Modeling, Market Research, Customer Service, Marketing Communications, Social Media, Teamwork, Strategy, Team Leadership, Marketing Strategy, Microsoft Office, Microsoft Excel, Analysis, Research, PowerPoint, Statistical Data..., Relational Databases
Education
George Brown College 2014 — 2014
Certificate, Strategic Relationship Marketing
George Brown College 2002 — 2006
OCAD, Business Adminisitration - Marketing
Father John Redmond Catholic High School 1997 — 2002
High School
Scott Construction Group November 2006 - October 2014
Tarriela Development Corporation August 2000 - September 2001
Ohsaki Construction Inc., Ltd, Japan September 1999 - August 2000
Sheraton November 1997 - July 1999
The Heritage Hotel Manila May 1995 - October 1997
Shangri-La Hotels and Resorts January 1992 - January 1994
NATIONAL IRRIGATION ADMINISTRATION January 1990 - January 1991
Skills
Quantity Take-offs, Design Team Coordination, Quality Management, Estimating, Schedules, Project Coordination, Contract Closeout, Contract Management, Tender, Document Management, Construction, Value Engineering, Contract Negotiation, Construction Management, Pre-construction, Quantity Surveying, Project Bidding, Team Building, Estimates, Change Orders, Renovation
Education
Independent Contractors Businesses Association 2008 — 2012
Project Management, Project Planning, Cost Control, Estimating, 98%
British Columbia Institute of Technology / BCIT 2004 — 2006
Part-time courses, Building/Construction Site Management
Ohsaki Technology Institute 1999 — 2000
Scholarship Training in Tokyo & Chiba, Japan, Civil Engineering Technology
Polytechnic University of the Philippines and MLQ University 1986 — 1993
Bachelor of Science (B.S.), Mechanical Engineering; Civil Engineering
Shangri-La Hotels and Resorts June 2013 - August 2013
Boston University Educational Resource Center September 2012 - May 2013
Catering on the Charles, ARAMARK October 2011 - December 2012
The Eliot Hotel May 2012 - October 2012
ARAMARK January 2012 - May 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Hospitality, Social Media, Hotels, Time Management, Event Management, Facebook, Hospitality Management, Leadership, Food, Micros, Restaurants, Social Networking
Education
Boston University 2010 — 2014
Bachelor of Arts (BA), Hospitality Administration/Management
Palais Hansen Kempinski Vienna June 2013 - December 2013
Shangri-La Hotels and Resorts January 2012 - June 2012
The Shilla Hotels & Resorts June 2011 - July 2011
Skills
English, Korean, German, French, Hospitality Management, Hospitality, Financial Accounting, Hospitality Real Estate..., International Finance..., Front Office, Microsoft Office, Microsoft Dynamics, Opera, Micros, Sports, Music, Wine Tasting
Education
Glion Institute of Higher Education 2011 — 2015
Bachelor's degree, Business Administration in Hospitality Management
Les Roches-Gruyére University of Applies Sciences 2011 — 2015
Bachelor of Science (BSc), International Hospitality Management & Finance
American International School of Vienna 2002 — 2011
US High School Diploma & International Baccalaureate
30 Minute Hit 2014 - Present
Shangri-La Hotels and Resorts July 2011 - May 2012
TMX Group January 2010 - July 2011
StandUp4GreatBear Expedition May 2010 - May 2010
CNSX Markets Inc. 2006 - 2009
Bastion Real Estate Development Corp. 2006 - 2006
Lumiere Restaurant June 2003 - 2006
Conroy Trebb Scott Hurtubise LLP February 2004 - 2004
Skills
Event Planning, Public Relations, Administration, Problem Solving, Event Management, Social Media Marketing, System Administration
Education
Brock University 1996 — 2001
Honours Bachelor, Community Health Science
Brandon University 1995 — 1996
First Year, General Studies Degree
Four Seasons Hotels and Resorts January 2015 - Present
Shangri-La Hotels and Resorts October 2013 - December 2014
Shangri-La Hotels and Resorts May 2012 - September 2013
Shangri-La Hotels and Resorts April 2010 - April 2012
Shangri-La Hotels and Resorts February 2007 - April 2010
Shangri-La Hotels and Resorts 2005 - 2007
InterContinental Hotels Group 2004 - 2005
Taj Hotels Resorts and Palaces 1998 - 2004
Skills
Revenue Analysis, Hotels, Pre-opening, Resorts, Hospitality, Marketing, Public Relations, Hotel Management, Hospitality Industry, Hospitality Management, Yield Management, Pricing, Front Office, Food & Beverage, Rooms Division, Tourism, Positioning, Network Administration, Restaurants, Micros, Banquets, Catering, Menu Development, Marketing Strategy, Business Development, Event Management, Budgets, Opening Hotels, Hotel Booking, Property Management..., Forecasting, Pre-opening experience
Education
Indira Gandhi School of Management Studies 2008 — 2010
Master's Degree, Tourism and Hospitality
Cornell University 2007 — 2008
Masters Certification, Essentials of Hospitality Management
Institute of Chartered Financial Analysts of India 2007 — 2008
Post Graduation, Marketing Management
Institute of Hotel Management, Aurangabad 1995 — 1998
Hotel Management
Hilton Worldwide March 2012 - Present
jean georges September 2010 - June 2012
EN Japanese Brasserie December 2009 - September 2010
The Wauwinet May 2009 - October 2009
Sofitel Luxury Hotels and Resorts October 2008 - May 2009
Hyatt Hotels Corporation May 2008 - October 2008
Sofitel Luxury Hotels and Resorts October 2007 - May 2008
Shangri-La Hotels and Resorts January 2006 - August 2006
Skills
Food & Beverage, Banquets, Restaurants, Catering, Micros, Hotel Management, Hospitality Management, Pre-opening, Hospitality Industry, Hotels, Rooms Division, Hospitality, Front Office, Resorts, Fine Dining, Restaurant Management, Property Management..., Guest Service Management, Revenue Analysis
Education
Baruch College, City University of New York (CUNY) 2014 — 2016
Bachelor's degree, Finance, General
Borough of Manhattan Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Bandung Institute of Tourism 2004 — 2007
Bachelor of Arts (B.A.), Food and Beverages Management
Shangri-La Hotels and Resorts March 2015 - Present
Polynesian Cultural Center January 2013 - December 2013
Polynesian Cultural Center April 2010 - January 2013
Golden Star Corp. 2007 - 2009
The Church of Jesus Christ of Later-day Saints 2005 - 2007
Skills
Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Teamwork, Team Leadership, Leadership, Social Media, English, Research, Spanish, Event Planning, Public Speaking, Management, Teaching, QuickBooks, Budgets, Event Management, Social Networking
Education
Brigham Young University - Hawaii 2012 — 2014
Arts and Science
Changsha Sanyi Economic Consulting firm August 2013 - June 2014
Real Hospitality Group February 2013 - June 2013
Minmetals June 2012 - February 2013
Crowne Plaza Delaware June 2012 - February 2013
Shangri-La Hotels and Resorts May 2011 - September 2011
Skills
Hotel revenue analysis..., Expert of Microsoft..., Familiar with Hotel..., Fluent oral and writing..., Familiar with IHG..., Proficient in M3 Hotel...
Education
Quinlan School of Business, Loyola University Chicago 2014 — 2015
Master of Business Administration (M.B.A.), Finance, General, 3.5
Michigan State University 2008 — 2012
Bachelor's degree, Hospitality Administration/Management, Major course GPA 3.8/4.0, Overall GPA 3.4/4.0
A Leg Up Pet Services Inc August 2015 - Present
Shangri-La Hotels and Resorts April 2013 - July 2015
Aria Ristorante March 2010 - April 2012
Behaviorprise September 2010 - September 2011
Pacific Junction September 2010 - December 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Team Leadership, Project Management, Public Speaking, Time Management, Teamwork, Management, Social Networking, Strategic Planning, Microsoft Word, Sales, Leadership, Event Management, Teaching, Mental Health, PowerPoint, Psychology, Psychotherapy, Research, Training
Education
George Brown College 2008 — 2011
Behavioural Science Technology, Behavioral Sciences
Shangri-La Hotels and Resorts May 2015 - August 2015
Sunrising Connection Limited January 2013 - March 2014
Mok Accountancy Corporation May 2012 - August 2012
CBI (Beijing) Business Information Limited May 2011 - August 2011
Web-Sense June 2010 - August 2010
Memorial Union Food Court September 2009 - January 2010
ISU Catering January 2009 - May 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Management, Research, Leadership, Strategic Planning, Public Speaking, Accounts Payable, Time Management, Accounting, Financial Statements
Education
Centennial College 2014 — 2015
Diploma, Hospitality Management - Hotel and Resort
Iowa State University 2009 — 2012
Bachelor of Science (B.S.), Accounting
HEI Hotels & Resorts September 2014 - Present
HVS July 2012 - September 2014
Morgan Stanley Investment Management July 2011 - September 2011
Shangri-La Hotels and Resorts May 2010 - August 2010
Benchmark Hospitality June 2007 - January 2010
NAI Northern California (Formerly Kilpatrick & Co) January 2009 - December 2009
Skills
Market Research, Appraisals, Financial Analysis, Valuation, Financial Modeling, Investments, Real Estate, Real Estate Economics, Research, Asset Managment, Market Analysis, Finance, Entrepreneurship, Strategy, Business Development, Asset Management, Management, Analysis, Investment Properties, Commercial Real Estate, Investment Banking, Due Diligence, DCF, Feasibility Studies, Hospitality, Hotels, Business Strategy, Real Estate Financing, Mergers & Acquisitions, Portfolio Management, Microsoft Office
Education
The London School of Economics and Political Science (LSE) 2011 — 2012
MSc, Real Estate Economics and Finance
Fudan University 2011 — 2011
Economics and Business Management
University of California, Berkeley 2008 — 2011
BA, Economics
The Webb Schools 2004 — 2008
High School, General
Sears Canada May 2015 - Present
Touro Churrascaria Brazilian Steakhouse & Wine Bar June 2014 - February 2015
Shangri-La Hotels and Resorts April 2014 - June 2014
FOS Decor July 2012 - March 2013
Wilfrid Laurier University 2010 - 2012
Boutique Jacob inc. September 2009 - August 2010
Skills
Social Media, Public Relations, Event Planning, Marketing, Microsoft Office, Marketing Communications, Customer Service, Time Management, Blogging, Social Media Marketing, Teamwork, Public Speaking, Facebook, Instagram, Management, Social Networking, Twitter, Languages, Creative Writing
Education
Centennial College 2013 — 2013
Corporate Communications and Public Relations, Public Relations, Advertising, and Applied Communication, Post-Graduate Diploma
Wilfrid Laurier University 2008 — 2013
Honours Bachelor of Arts (B.A.), Communication and Media Studies
The York Club May 2014 - Present
Williams-Sonoma, Inc. September 2011 - November 2014
Withrow Park Ball Hockey League May 2009 - May 2014
George Brown College September 2012 - April 2014
Shangri-La Hotels and Resorts May 2013 - August 2013
The St.Regis February 2012 - March 2012
Fraser Lake Camp June 2009 - August 2009
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, English, Research, Windows, Outlook, Teaching, Public Speaking, IQware, Hospitality, Time Management, Team Leadership
Education
George Brown College 2012 — 2014
Hotel Management, Honours
Wilfrid Laurier University 2008 — 2011
InterContinental Hotels Group July 2009 - February 2014
Westin Hotels & Resorts July 2005 - June 2009
InterContinental Hotels Group July 2005 - June 2009
Shangri-La Hotels and Resorts February 1997 - May 1999
Shangri-La Hotels and Resorts March 1994 - February 1997
Shangri-La Hotels and Resorts December 1993 - March 1994
Shangri-La Hotels and Resorts December 1992 - December 1993
Skills
Microsoft Excel, English, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Hospitality, Event Management, Customer Satisfaction, Hospitality Industry, Hospitality Management, Tourism, Rooms Division, Front Office, Hotels, Hotel Management, Food & Beverage, Revenue Analysis, Resorts, Pre-opening
Education
Blue Mountains International Hotel Management School 1991 — 1992
Diploma of Hospitality Management, Hospitality Administration/Management
SCECGS Redlands 1984 — 1990
Higher School Certificate
The SoHo Metropolitan Hotel & Residences October 2014 - Present
The SoHo Metropolitan Hotel & Residences October 2011 - October 2014
Orlando Corporation April 2011 - October 2011
Granite Club March 2009 - November 2010
The Peninsula Hong Kong September 2005 - September 2008
Hilton Garden Inn October 2003 - May 2005
Shangri-La Hotels and Resorts May 2000 - September 2000
Mandarin Oriental Hotel Group May 1999 - September 1999
Skills
Customer Service, Microsoft Office, Hotels, Administration, Administrative Support, Hospitality, Rooms Division, Front Office, Opera, Guest Service, Teamwork, Employee Training, Time Management, Hospitality Management, Guest Service Management, Hospitality Industry, Concierge Services, Hotel Management, Administrative..., Food & Beverage
Education
University of Toronto
CGA
University of Guelph 2001 — 2003
Commerce, Hotel and Food Administration
Canadore College 1998 — 2001
3-year Diploma, Hotel, Resort, and Restaurant Administration
Shangri-La Hotels and Resorts March 2015 - May 2015
kate spade new york October 2014 - January 2015
ROI Relations May 2014 - August 2014
The Queen's Journal May 2013 - April 2014
Queen's Writing Centre September 2012 - November 2013
State Farm April 2013 - September 2013
MUSE Magazine at Queen's February 2013 - April 2013
Queen's Project Red Charity Fashion Show September 2012 - April 2013
State Farm April 2012 - August 2012
Seneca Summer Camp June 2009 - August 2011
Skills
Journalism, Blogging, Fashion Writing, Graphic Design, Photography, Social Media, Event Planning, Social Networking, Editing, Proofreading, Fact-checking, Public Speaking, Social Media Marketing, Leadership, Teamwork, Marketing Communications, Time Management, Strategic Communications, Team Leadership, Creative Writing, Customer Service, Photoshop, Public Relations, Media Relations, Writing, PowerPoint, Twitter, Corporate Communications, Event Management, Copy Editing
Education
Centennial College 2014 — 2015
Post-graduate certificate in Corporate Communications and Public Relations
Queen's University 2010 — 2014
Bachelor's Degree, English Language and Literature
Bader International Study Centre 2010 — 2011
Toronto School of Art 2008 — 2008
Photography
Albert Campbell Collegiate Institute 2006 — 2010
Ontario Secondary School Diploma (OSSD), Honours
Sheraton Tribeca New York City August 2013 - January 2014
AT YOUR SERVICE STAFF NEW YORK September 2012 - January 2014
Tim Hortons ( Canada) June 2009 - April 2011
Shangri-La Hotels and Resorts April 2005 - December 2008
Skills
Hospitality Service, Digital Photography, Guest Service Management, Hospitality Management, Hospitality Industry, Certified Hotel..., Hospitality Projects, Hotel Asset Management, Hotel Administration, Opening Hotels, Boutique Hotels, Food, Restaurants
Education
Adamson University 1997 — 2002
Bachelor of Business Administration (B.B.A.), Banking and Finance
Holy Child Catholic School 1993 — 1997
UNICEF June 2015 - Present
UNICEF April 2014 - June 2015
Ergo June 2013 - August 2013
The Internet Association February 2013 - May 2013
Voice of America October 2012 - March 2013
Global Community Service Foundation October 2011 - December 2011
The Mark Hotel (The Leading Hotels of The World) August 2009 - July 2010
Radisson Hotel May 2008 - May 2009
Johnson & Wales University February 2007 - May 2008
Shangri-La Hotels and Resorts May 2007 - August 2007
Skills
Front Office, Hospitality Management, Food & Beverage, Hospitality, Micros, Event Planning, Management, Blogging, Nonprofits, Social Media Marketing, Research, Time Management, Event Management, Social Media, Public Relations
Education
Georgetown University 2012 — 2013
Master of Professional Studies, Public Relations and Corporate Communication
Johnson and Wales University 2006 — 2009
Bachelor of Science (B.S.), Hospitality Administration/Management, 3.27
Diplomatic School (Yangon/ Myanmar) 1993 — 2003
High School
Wasserman Media Group January 2013 - Present
Wasserman Media Group June 2012 - December 2012
Blueprint Collective Inc January 2011 - July 2012
Andrew D. Bernstein Associates Photography, Inc. June 2012 - June 2012
Los Angeles Lakers September 2011 - June 2012
Live Nation March 2012 - May 2012
Nike September 2009 - May 2012
Lionsgate October 2011 - April 2012
Shangri-La Hotels and Resorts June 2011 - August 2011
Nike June 2011 - August 2011
Skills
Digital Printing, Event Planning, Monoprint, Printmaking, Social Media, Public Relations, Sports, Facebook, Sponsorship, Event Management, Social Networking, Email Marketing, Marketing Strategy, Copywriting
Education
University of Southern California 2008 — 2012
International Business, Marshall School of Business
HEC School of Management / HEC Paris
Business
Rockaway Brewing Company March 2014 - Present
Shangri-La Hotels and Resorts January 2013 - January 2014
Shangri-La Hotels and Resorts December 2011 - December 2012
Mandarin Oriental Hotel September 2010 - November 2011
The Renaissance Hotel February 2010 - August 2010
New York University in Shanghai August 2009 - December 2009
American Cancer Society September 2008 - December 2008
Rainforest Alliance May 2008 - September 2008
Clear Ideas July 2008 - August 2008
Social Sauce February 2007 - May 2008
Skills
Microsoft Office, Spring Miller Systems, Social Networking, Blogging, Marketing, Training, Customer Service, Management, Sales, Hospitality, Event Planning, Social Media, PowerPoint, Event Management, Microsoft Excel, Microsoft Word, Public Speaking, Social Media Marketing, Research, Public Relations, Marketing Strategy, Outlook, Hotels, Facebook, Time Management, Marketing Communications, Market Research
Education
New York University 2005 — 2009
B.A., Psychology
East China Normal University 2007 — 2007
Coursework in Chinese and Media Relations
The Plaza, A Fairmont Managed Hotel August 2014 - Present
The Plaza, A Fairmont Managed Hotel June 2014 - August 2014
Fairmont Hotels & Resorts June 2013 - June 2014
Shangri-La Hotels and Resorts June 2012 - August 2012
InterContinental Hotels Group June 2011 - August 2011
Skills
Coordinating Events, Hospitality, Hospitality Management, Hospitality Industry, Event Planning, Customer Service, Microsoft Office, Hotels, PowerPoint, Food & Beverage, Front Office, Microsoft Excel, Social Media, Microsoft Word, Teamwork, Social Networking, Negotiation, Purchasing, Inventory Management, Micros, Restaurants, Menu Development, Food, Guest Service Management, Opera, Banquets, Revenue Analysis, Cooking, Team Building, Fine Dining, Data Entry, Marketing, Event Management, Hotel Management, Property Management..., Guest Recovery, Rooms Division, Customer Satisfaction, Food Service, Sales, Concierge Services, Open Table, P, Reservation, Employee Training, Forecasting, Training, Restaurant Management, Resorts, Catering
Education
Michigan State University 2009 — 2013
Hospitality Business, Hospitality Business
Michigan State University 2009 — 2013
Bachelor of Arts (BA), Hospitality Administration/Management
Shangri-La Hotels and Resorts December 2014 - May 2015
Client: Novotel Toronto Vaughan Centre April 2014 - November 2014
Monte Carlo Inn & Suites Downtown Markham August 2011 - April 2014
MARKHAM HONDA November 2010 - January 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Teamwork, Hospitality, PowerPoint, English, Time Management, Training, Windows, Project Management, Access, Front Office
Education
Fanshawe College 2009 — 2010
Hospitality, Hotel, Motel, and Restaurant Management
The University of Western Ontario 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
The Sydell Group July 2015 - Present
Lloyds Banking Group December 2014 - January 2015
The Sydell Group May 2014 - August 2014
Sunstone Hotel Investors Inc. May 2013 - August 2013
Cypher League Media LLC September 2012 - June 2013
Cornell University February 2011 - September 2012
Hilton San Diego Bayfront May 2012 - August 2012
Hotel Ezra Cornell August 2011 - August 2012
Shangri-La Hotels and Resorts July 2010 - September 2010
Imperial Hotels October 2009 - December 2009
Skills
Time Management, Public Relations, Argus Modeling, Microsoft Excel, HVS Hotel Valuation..., Financial Analysis, Real Estate Development, Real Estate Financing, Corporate Real Estate, Leadership
Education
Cornell University 2011 — 2015
Bachelor of Science, Hotel Administration
Harrow School, London 2006 — 2011
Hotel Real Estate
Marriott International May 2014 - Present
Marriott International May 2011 - May 2014
Four Points by Sheraton September 2013 - December 2013
Shangri-La Hotels and Resorts February 2013 - May 2013
Endicott College September 2011 - December 2012
Red Jacket Resorts January 2012 - January 2012
Marriott International January 2011 - January 2011
Skills
PowerPoint, Event Planning, Microsoft Office, Microsoft Word, Social Media, Facebook, Public Speaking, Microsoft Excel, Event Management, Social Networking, Time Management, Restaurants, Banquets, Resorts, Hotels
Education
Endicott College 2010 — 2014
Bachelor's degree, Hospitality Management
International College of Management Sydney 2013 — 2013
Semester in Hospitality Management, Hospitality Management
Bonny Eagle High School 2007 — 2010
General Beverage Sales Company April 2015 - Present
Otto's wine and spirits April 2014 - March 2015
Otto's liquor oakland April 2012 - March 2014
Metro Market March 2009 - March 2012
Cost Plus World Market June 2007 - February 2008
Shangri-La Hotels and Resorts December 2000 - December 2001
Skills
Wine & Spirits Industry, Marketing Strategy, Event Management, Staff Management, Wine Tasting, Customer Satisfaction, Customer Engagement, Alcoholic Beverages, Hospitality
Education
Jinwen University of Science and Technology 1999 — 2001
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Tainan National University of the Arts 1995 — 1999
Associate of Arts and Sciences (AAS), Music
Mary-am Travel & Tours May 2013 - Present
Chinese Business Chamber of Canada (CBCC) December 2012 - January 2013
Marriott International June 2011 - June 2012
Marriott International January 2010 - May 2011
Marriott International July 2007 - December 2009
Shangri-La Hotels and Resorts May 2006 - June 2007
Pan Pacific Hotels Group October 2001 - May 2006
Skills
Hospitality, Food & Beverage, Banquets, Sales Management, Restaurant Management, Training, Leadership, Event Planning, Business Development, Hygiene, Market Research, Event Management, Marketing, Sales, Hotel Management, Leisure, Food Safety, Management, Budgets, Team Building, Marketing Strategy, Hospitality Management, Customer Service, Revenue Analysis, Food, Resorts, Promotions, Presentations, First Aid, Travel Planning, Travel Arrangements
Education
Toronto District School Board (TDSB) 2013 — 2013
ELT Program, Sales and Marketing
George Brown College 2012 — 2013
OSLT Program, Business/ Entrepreneur, Sales and Marketing
Polycultural Immigrant Service by CIC 2012 — 2012
ELT Program, Management/Customer Service & Office Adminstration
Nanjing Normal University 1999 — 2003
Bachelor, English Literature
Wuxi Higher Vacational School of Tourism and Commerce 1986 — 1990
Diploma, Hospitality Management
Hotel Ocho September 2012 - Present
Shangri-La Hotels and Resorts 2012 - Present
Hotel Ocho May 2012 - December 2012
Humber Institute of Technology & Advanced Learning September 2011 - June 2012
SO WINE February 2011 - June 2011
National Kaohsiung University of Hospitality and Tourism September 2010 - June 2011
Tigh-Na-Mara Seaside Resort Spa & Conference Centre May 2010 - September 2010
Skills
Customer Service, Team Leadership, Intercultural..., Assistance, Hospitality, Tourism, Banquets, Events, Food & Beverage, Food Service, Alcoholic Beverages, POS, Opera, Property Management..., Leisure, Microsoft Office, Micros, Revenue Analysis
Education
Humber College 2011 — 2012
Postgraduate, Hospitality and Tourism Operations Management
National Kaohsiung University of Hospitality and Tourism 2007 — 2011
Bachelor, Airline and Transport Service Management
Humber College 2009 — 2010
International Advanced Diploma, Tourism and Hospitality Administration
Celebrity Cruises, Inc. March 2011 - Present
Hilton Worldwide September 2011 - May 2012
Shangri-La Hotels and Resorts July 2010 - June 2011
Le Meridien Hotels & Resorts September 2009 - July 2010
Jumeirah Emirates Towers Dubai September 2007 - September 2009
Skills
Banquets, Pre-opening, Chef, Fine Dining, Hospitality Management, Hospitality Industry, Menu Development, Resorts, Hotel Management, Food & Beverage
Education
Madurai Kamaraj University 2000 — 2001
Food& beverage production and culinary technology in Madurai Kamaraj University in India
Madura collage Hr,Sec Shcoll, Madurai 1998 — 2000
Accounte
Shangri-La Hotels and Resorts February 2014 - Present
Shangri-La Hotels and Resorts May 2013 - February 2014
Hilton Garden Inn August 2012 - May 2013
Skills
Hospitality, Hospitality Industry, Hotels, Food & Beverage, Banquets, Front Office, Rooms Division, Restaurants, Pre-opening, Tourism, Customer Service
Education
George Brown College 2010 — 2012
Diploma, Hospitality - Tourism & Leisure
Durham College 2004 — 2006
Certificate, Electrical Technician
Mountain Park Lodges October 2014 - Present
Skyline Hotels & Resorts August 2013 - October 2014
Back Nine HD Golf April 2013 - June 2014
Monte Carlo Inn Oakville Suites / Monte Carlo Inn Airport Suites April 2013 - October 2013
Cash Converters April 2012 - March 2013
Keating Channel Pub and Grill April 2012 - March 2013
Shangri-La Hotels and Resorts October 2012 - December 2012
Aramark Sports & Entertainment April 2012 - September 2012
Skills
Customer Service, Communication, Organization, Dependable Team Player, Resourceful..., Consideration, Flexibility, Highly motivated..., Efficiency, Conceptualizer, Strategic Planning, Interpersonal Skill, Adaptable to Changes, Always Punctual, Self-driven, Technical, Highly Dedicated, Positive Team Player, Productive, Enthusiasm to learn, Eagerness to Learn, Problem Solving, Interpersonal Skills, Punctual, Hotels
Education
George Brown College 2011 — 2013
Hotel Management
The Strong Food Company November 2009 - Present
Lombard Canada January 1999 - September 2011
King Edward Hotel, Toronto June 1994 - August 1998
Shangri-La Hotels and Resorts 1997 - 1998
Skills
DB2, Web Design, SDLC, SQL, Business Analysis, Insurance, Database Administration, COBOL, IT Management, Microsoft Office, Websphere, SharePoint, Enterprise Architecture, AIX, Perl, SAS, Database Design, Catering, Public Speaking, Customer Service, Accessibility, Event Management, Charity Events, Event Planning, Culinary Skills, Project Management, Food & Beverage
Education
George Brown College 2011 — 2013
Chef Certificate
Learning Tree International
Sharepoint
St Lawrence College
Computer Programmer Analyst Diploma
York University
Bachelor of Arts
Arkedu September 2013 - Present
Shangri-La Hotels and Resorts August 2012 - March 2013
Skills
Microsoft Office, Photoshop, Customer Service, Restaurant Management, Chinese culture, Long-term Customer..., Tourism Management, Hotel Management, Hotel Booking, Social Media Marketing, Social Networking
Education
Northwood University 2013 — 2014
Bachelor's degree, Hospitality Administration/Management
Jilin University 2011 — 2013
Bachelor's degree, Hospitality Administration/Management
Frenchman's Creek Realty October 2013 - Present
Shangri-La Hotels and Resorts February 2012 - July 2012
Skills
Microsoft Office-Word..., French – Elementary...
Education
hotel institue montreux 2012 — 2013
Post Graduate Degree, Hotel, Motel, and Restaurant Management
Taizhou University 2008 — 2012
Bachelor's degree, international economics and trade
Four Seasons Hotels and Resorts September 2014 - Present
Four Seasons Hotels and Resorts May 2013 - August 2013
Shangri-La Hotels and Resorts May 2012 - July 2012
White Eagle Country Club June 2008 - August 2011
Abercrombie & Fitch October 2009 - August 2010
Skills
Hotels, Time Management, Teamwork, Customer Service, Hospitality, People Skills, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Retail, Hospitality Industry
Education
Michigan State University 2010 — 2014
Bachelor's degree, Hospitality Business, Senior
Shangri-La Hotels and Resorts August 2014 - Present
AMC Theatres May 2014 - July 2014
AMC Theatres January 2014 - April 2014
PRLab at Boston University September 2013 - December 2013
Boston University September 2010 - December 2013
Weber Shandwick June 2013 - July 2013
Boston University Study Abroad Program May 2013 - July 2013
PRLab at Boston University January 2013 - May 2013
MIT/Wellesley Upward Bound January 2011 - May 2011
Arlington Indoor Soccer July 2009 - March 2010
Skills
PowerPoint, Public Speaking, Social Media, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Blogging, Leadership, People Skills, Critical Thinking, Applied Mathematics, Organizational..., Work Ethic, Public Relations, Press Releases, Time Management, Facebook, Social Networking, Cision, Pinterest
Education
Boston University 2010 — 2014
Bachelor of Science in Communication, Public Relations, 3.2
Mansfield High School 2006 — 2010
PETIT OISEAU MUSIC Co-Ordinator, Entertainer, ArtistPerformerFour Seasons Hotels and Resorts2009 - 2012
Shangri-La Hotels and Resorts 2006 - 2009
Skills
Music, Music Production, Songwriting, Entertainment, Composition, Singing, Music Industry, Recording, Event Management, Social Media, Songs
Education
Humber College 2001 — 2005
Bachelor's degree, Music
Walkerville Centre For The Creative Arts
Diploma, Music
Shangri-La Hotels and Resorts November 2012 - Present
Career Break May 2012 - November 2012
Four Seasons Hotels and Resorts July 2005 - April 2012
Four Seasons Hotels and Resorts June 1997 - July 2005
Four Seasons Hotels and Resorts July 1991 - June 1997
Pekao International Travel and Tours November 1996 - December 1996
Air Transat May 1996 - June 1996
Skills
Accounts Payable, Accounts Receivable, Adaptability, Client Relations Skills, Conflict Resolution, Customer Service, Delphi, Fidelio (Front Office..., Hospitality, Hotels, Lotus Notes, Management Skills, Microsoft Office, Sabre, Seranata, Micros, Catering, Banquets, Food, Front Office, Fine Dining, Hospitality Industry, Hospitality Management, Menu Development, Restaurants, Rooms Division, Time Management
Education
Humber College 1995 — 1997
Diploma, Hospitality, Travel and Tourism
Penn State University 2012 - Present
En'Centree Diamond September 2011 - 2012
Nanyang Technological University, Singapore September 2009 - September 2011
Kimpton Hotels 2009 - 2009
Shangri-La Hotels and Resorts 2007 - 2008
Hilton Worldwide 2006 - 2007
Shangri-La Hotels and Resorts 2004 - 2006
Hilton Worldwide 2000 - 2004
Skills
Hotels, Hospitality Management, Hospitality, Revenue Analysis, Hospitality Industry, Hotel Management, Resorts, Tourism, Yield Management, Pre-opening, Event Management, Event Planning, Marketing Strategy, Marketing Communications, Public Relations, Online Marketing, Business Development, Micros, Property Management..., Budgets, Opera, Rooms Division, Marketing, Banquets, Food
Education
Penn State University 2012 — 2016
PhD Candidate, Service Marketing & Consumer Behavior
Cornell University 2008 — 2009
Master of Management in Hospitality (MMH)
Dalian University of Foreign Languages 1996 — 2000
Bachelors, English
Viceroy Miami January 2015 - Present
Grand Hotel Kronenhof & Kulm Hotel June 2014 - October 2014
Shangri-La Hotels and Resorts December 2013 - May 2014
Shangri-La Hotels and Resorts April 2013 - December 2013
Hyatt Regency September 2011 - February 2013
Hyatt Regency December 2010 - September 2011
Hilton Worldwide August 2009 - August 2010
Ristorante Grande Milano Cologne June 2005 - July 2008
Skills
Hotel Management, Menu Development, Restaurant Management, Food Service, Hospitality Industry, Foreign Languages, Food Industry, Hotels, Hospitality, Food & Beverage, Pre-opening, Restaurants, Training, Leadership, Wine, Management, Hospitality Management, Fine Dining, Micros, Front Office, Guest Service Management
Education
Berufskolleg Südstadt Köln 2005 — 2008
Bachelor degree Food and Beverage service industry, Chamber Of Commerce and Industry of Cologne
W Taipei May 2011 - June 2013
Shangri-La Hotels and Resorts January 2007 - May 2011
Ritz Carlton, Dubai January 2006 - September 2006
Ritz Carlton, Key Biscayne November 2004 - November 2005
Fort Lauderdale Marina Marriott December 2003 - October 2004
Education
Florida International University 2002 — 2004
Masters of Science, Hospitality Management
Da Yeh University 1997 — 2001
Bachelor of Business Administration, Leisure & Recreation Management
SmartCEO November 2014 - Present
Oro Catering at Italian Embassy January 2014 - Present
Hyatt Hotels Corporation 2014 - 2014
Destination Marketing Association International October 2013 - December 2013
National Restaurant Association June 2013 - October 2013
International Monetary Fund January 2013 - June 2013
PGA Golf Shows - China / Asia October 2011 - August 2012
JW Marriott Hotel Shanghai at Tomorrow Square June 2011 - September 2011
Shangri-La Hotels and Resorts December 2010 - April 2011
Skills
Budgets, Event Management, Event Planning, Hospitality Management, Public Speaking, Direct Sales, Microsoft Office, Piano, Business Planning, Microsoft Word, Project Management, Research, PowerPoint, Public Relations, International Relations, Microsoft Excel, Nonprofits, Fundraising, English, Business Analysis, Team Leadership, Social Networking, Customer Service, Social Media, Hospitality
Education
The George Washington University - School of Business 2012 — 2014
Master of Tourism Administration, event & meeting management concentration, 3.8/4.0
Florida International University 2008 — 2012
Bachelor's degree, Hospitality Management
Massachusetts State Senate September 2015 - Present
Boston University Alumni Relations January 2014 - December 2014
Boston University January 2014 - December 2014
Federal Court of Southern District of New York May 2014 - July 2014
Harvard Business School September 2013 - December 2013
Shangri-La Hotels and Resorts June 2013 - August 2013
Skills
Research, Data Analysis, Economics, Community Outreach, Social Networking, Psychology, Leadership
Education
Boston University 2012 — 2016
Bachelor of Arts (B.A.), Psychology, Economics; Minor in History of Art& Architecture
University of Oxford 2015 — 2015
Economics, Art History
University of Iowa - Henry B. Tippie College of Business August 2015 - Present
Cloud Credit Agricultural Financial Services October 2013 - July 2015
Shangri-La Hotels and Resorts April 2013 - March 2014
Shangri-La Hotels and Resorts January 2012 - April 2013
Shangri-La Hotels and Resorts July 2010 - December 2011
Siemens February 2009 - May 2010
Skills
Restaurants, Revenue Analysis, Hospitality, Marketing, Yield Management, Strategy, Budgets, Digital Marketing, Food & Beverage, Cost Control, Forecasting, Market Research, Marketing Management, Marketing Strategy, E-commerce, SEM, Social Media, Training, Food Service, Marketing Communications, CRM, Web Development, Financial Reporting, Risk Assessment, Microsoft Excel, Big Data, Business Analytics, Google Adwords, Event Management, Pricing Strategy
Education
University of Iowa - Henry B. Tippie College of Business 2015 — 2017
Master of Business Administration (MBA), Corporate Finance & Business Analytics
Cornell University School of Hotel Administration
Certificate, Restaurant Revenue Management
Guangdong University of Foreign Studies 2006 — 2010
Bachelor's Degree, Law & Accounting
Olive Media August 2015 - Present
Shangri-La Hotels and Resorts January 2015 - April 2015
Flight Centre March 2014 - August 2014
Pravala Inc. June 2013 - September 2013
Limited Brands October 2010 - January 2013
Skills
Digital Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Marketing Analytics, Social Media Marketing, Marketing, Project Management, Digital Strategy, Social Media, Digital Media, B2B Marketing, Sales, Time Management, Event Management, Microsoft Office, PowerPoint, Microsoft Excel, Online Social Networking, Digital Communication, Digital Communication..., Analytics, Photoshop, Travel, Travel Planning, Strategy, Travel Management, Facebook, Social Networking, Corporate Branding, Online Marketing, Branding, Online Branding, High-Tech Industry, Marketing Management, Market Research, Database Marketing, Public Relations, Web Content Creation, Web Content Management, Web Analytics, Business Analytics, Blogging, Online Advertising, Mobile Advertising, Advertising, Email Marketing, B2B Marketing Strategy, Graphic Design, Google Adwords
Education
George Brown College 2014 — 2015
Graduate Certificate, Digital Media Marketing (Postgraduate)
Wilfrid Laurier University 2009 — 2013
Bachelor of Arts (BA), Communication and Media Studies
Kitchener-Waterloo Collegiate Institute 2005 — 2009
Bilingual High School Diploma
East Room June 2014 - August 2015
JECKL - Creative - Events - Destinations November 2013 - March 2014
Soho House Group February 2013 - July 2013
Shangri-La Hotels and Resorts January 2013 - February 2013
Skills
Event Planning, Social Media Marketing, Social Media, Blogging, Event Management, Social Networking, Media Relations, Creative Writing, Microsoft Office, Research, PowerPoint, Online Advertising, Customer Service, Microsoft Excel, Hospitality, Pinterest, Wordpress, Copywriting, Marketing, Email Marketing, Food, Marketing Communications, Public Relations, Editing
Education
George Brown College
Hospitality, Leisure, and Tourism
University of Toronto
Strategic Public Relations
Brigham Young University August 2015 - Present
Standard Chartered Bank January 2015 - May 2015
Shangri-La Hotel, Guangzhou April 2013 - July 2014
Shangri-La Hotels and Resorts June 2012 - October 2013
Skills
Hotels, Hospitality, Microsoft Office, English, Human Resources, Recruitments, Interviews, Psychology, Employee Training, Micros, MICROS, Employee Relations, Training, Recruiting, Guest Service Management, Management, Catering
Education
Brigham Young University 2015 — 2017
Master of Business Administration (M.B.A.), Organizational Behavior Studies
Sun Yat-Sen University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Hospitality and Service Management
University of California, Santa Barbara 2011 — 2011
University Immersion Program, Management Science
Footlocker November 2014 - 2015
Oliver & Bonacini Restaurants 2014 - 2014
Baton Rouge 2014 - 2014
Shangri-La Hotels and Resorts 2013 - 2013
CNE Casino August 2011 - 2013
The Chef's House September 2012 - November 2012
Sportchek 2009 - 2010
Skills
Organizational..., Time Management, Team Building, Customer Service, Problem Solving, Creativity Skills, Strategic Planning, Team Leadership, Hotels, Management, Teamwork, Banquets, Catering, Customer Satisfaction, Leadership, Hospitality, Food, Food & Beverage, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Hotel Management, Sales
Education
George Brown College 2011 — 2013
Hotel management, Hotel Management
Victoria's Secret April 2011 - May 2012
Shangri-La Hotels and Resorts May 2009 - July 2010
Shangri-La Hotels and Resorts February 2006 - April 2009
Expedia, PeopleSupport Phils., Inc. May 2004 - January 2006
Expedia, PeopleSupport Phils., Inc. April 2003 - April 2004
EuroAsia Phils., Inc. January 1999 - March 2003
Skills
Customer Service, International Sales, Retail Sales, Marketing Strategy, Accounting, Computer Proficiency, Problem Solving, Financial Analysis, Communication, Computer Software..., Multilingual, Hotels, Hospitality, Hospitality Industry, Hospitality Management
Education
University of California, Los Angeles
Strategic Marketing & Brand Management
International Academy of Film and Television, Cebu
Photography
University of San Carlos
Bachelor of Science (B.Sc.), Accounting
St. Vincent's Medical Center July 2012 - Present
Cardiology Associates of Fairfield County, PC February 2005 - October 2012
Asian Development Bank June 2004 - August 2004
Automatic Appliance, Inc. March 2003 - June 2004
Shangri-La Hotels and Resorts May 2002 - November 2002
Bell Telecommunications Philippines, Inc. February 2001 - April 2002
Gonzalo Puyat & Sons, Inc. August 1996 - January 2001
Office of the President - Presidential Management Staff September 1994 - August 1996
Skills
Purchasing, Customer Service, Microsoft Excel, Inventory Management, Microsoft Office, Microsoft Word, Negotiation, Process Scheduler, PowerPoint, Healthcare, Contract Negotiation, Budgets, Outlook, Strategic Planning, Procurement, ShoreTel, Omnibuyer, Project Planning
Education
Ateneo de Manila Graduate School of Business 2001 — 2003
MBA (with units), Business Administration and Management, General
Ateneo de Manila University 1990 — 1994
Bachelor of Arts (BA), Political Science
St. Bridget's College 1980 — 1990
HS Diploma, Primary Education
kgb January 2012 - September 2012
Palma Beach Hotel and Resort August 2008 - September 2011
Shangri-La Hotels and Resorts January 2008 - August 2008
Infomedia Inc. November 2004 - October 2007
Local Government Unit of Mangatarem September 2002 - October 2004
Skills
Oracle (11g), Sage..., Payroll, Human Resources, Accounts Receivable, Accounts Payable, Auditing, Bookkeeping, Accounting, Financial Reporting, Customer Service, Invoicing, Journal Entries
Education
University of Pangasinan 2001 — 2002
Associate's degree, Accounting
University of the Cordilleras 1998 — 2001
Bachelor's degree, Banking, Corporate and Finance
Mercato Management Ltd. March 2013 - Present
Shangri-La Hotels and Resorts April 2012 - August 2014
Shangri-La Hotels and Resorts May 2012 - September 2013
Shangri-La Hotels and Resorts March 2011 - September 2011
MK & Associates January 2009 - September 2011
Skills
Hospitality, Hotels, Tourism, Customer Service, Marketing Management, Event Management, Sales, Market Research, Event Planning, Time Management, Marketing Communications, Social Media Marketing, Online Advertising, Team Leadership, Email Marketing, Restaurants, Leadership, Teamwork, Social Media, Marketing
Education
British Columbia Institute of Technology 2015 — 2016
Associate’s Degree, Human Resources Management and Services
Capilano University 2015 — 2015
Certification, Accounting
British Columbia Institute of Technology 2011 — 2012
Bachelor of Business Administration, Business
ESSEC Business School 2011 — 2011
Associate's degree, Doing Business in Europe
British Columbia Institute of Technology 2009 — 2011
Diploma, Marketing Management Tourism
CPS Events at The Plaza June 2014 - Present
CPS Events at The Plaza December 2013 - May 2014
Shangri-La Hotels and Resorts November 2011 - July 2012
MassMutual Financial Group September 2010 - October 2010
Shangri-La Hotels and Resorts July 2010 - September 2010
Skills
HR Training, Human Resources, Hotels, Hospitality, Analysis, Hospitality Industry, Management, Training, Revenue Analysis, Customer Service, Microsoft Office, Microsoft Excel, Hospitality Management, Market Research, Hotel Investment, Hotel Pre-opening, Financial Modeling, Financial Analysis, Accounting, Pre-opening, Mandarin, Catering, Revenue Forecasting
Education
NYU 2012 — 2014
Graduate degree, Hospitality Industry Studies
Beijing University of Post and Telecommunications 2008 — 2012
Bachelor's degree, Economics
Cornell Engineering Learning Initiatives August 2014 - December 2014
Martha for NY Congressman Campaign September 2014 - November 2014
Shangri-La Hotels and Resorts June 2014 - August 2014
Skills
MATLAB, SolidWorks, Microsoft Office, Mandarin Chinese, French, Adobe Premiere, Adobe Photoshop, Event Planning, Stage Management, Social Media, Sailing, Matlab
Education
Cornell University 2013 — 2017
Bachelor's Degree, Mechanical Engineering, Operations Research
/ 2010 — 2013
Blackwood Hospitality October 2014 - Present
Nessa January 2014 - October 2014
Cartier June 2013 - September 2013
Cartier September 2012 - December 2012
Richemont January 2012 - June 2012
Shangri-La Hotels and Resorts June 2011 - December 2011
Shangri-La Hotels and Resorts December 2010 - May 2011
Warner Bros. Entertainment Group of Companies 2009 - 2009
Skills
Event Management, Event Planning, Hotel Management, Organization &..., Luxury Goods, PowerPoint development, Illustrator, Market Research, English, Marketing Strategy, Luxury, French, Marketing Communications, International Marketing, Marketing, Online Advertising, Digital Marketing, Social Media Marketing, Graphic Design, Financial Projection, Microsoft Office, Microsoft Excel
Education
Institut Supérieur de Marketing du Luxe 2011 — 2012
Master’s Degree, Master’s in Luxury Brand Marketing and International Management
Emory University - Goizueta Business School 2010 — 2010
Bachelor's of Arts, Marketing
The American University of Paris 2007 — 2010
Bachelors of Arts, Marketing
Lycée International de Saint-Germain-en-Laye 2004 — 2007
Baccalauréat à Option Internationale, Spanish
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2012 - February 2013
Shangri-La Hotels and Resorts November 2010 - March 2011
Casa Armas Tapas Bar y Restaurante October 2008 - December 2008
Skills
Food & Beverage, Hospitality, Restaurants, Hospitality Management, Hospitality Industry, Banquets, Hotels, Micros, Catering, Menu Development, Fine Dining, Hotel Management, Restaurant Management, Knowledge in Basic Food..., Knowledge in Basic Food..., Designs flower..., Front Office, Pre-opening
Education
Centro Escolar University 2007 — 2011
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Shangri-La Hotels and Resorts May 2015 - Present
Sassafraz Restraurant May 2014 - February 2015
Skills
Cooking, Culinary Skills
Education
George Brown College 2013 — 2015
Culinary Management
Shangri-La Hotels and Resorts May 2015 - Present
Abercrombie & Fitch December 2012 - August 2015
JOEY Restaurant Group November 2013 - March 2015
The Grocery Foundation January 2014 - February 2014
Skills
Leadership, Customer Service, Marketing, Business, Communication, Organization Skills, Event Planning, Retail, Hospitality, Critical Thinking, Health, Teamwork, Micros, Microsoft Office, Sales, Social Networking, Social Media, Event Management, Food & Beverage, Time Management
Education
Seneca College of Applied Arts and Technology 2015 — 2019
Bachelor’s Degree, International Business Management
George Brown College 2012 — 2014
Diploma, Special Events Planning
Four Seasons Hotels and Resorts April 2015 - Present
Shangri-La Hotels and Resorts February 2013 - December 2013
Shangri-La Hotels and Resorts August 2012 - January 2013
Shangri-La Hotels and Resorts April 2012 - August 2012
Skills
Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Hospitality, Resorts, Food & Beverage, Banquets, Micros, Front Office, Fine Dining, Revenue Analysis, Menu Development, Restaurant Management, Food, Yield Management, Concierge Services, Restaurants, Property Management..., Rooms Division, Opening Hotels, Catering, Pre-opening, Tourism, Opera, Meeting Planning, Wine, Delphi, Culinary Skills, Pre-opening experience, Corporate Events, Food Service, Customer Satisfaction, Guest Service Management, Hotel Booking, MICROS
Education
Ryerson University 2012 — 2016
Bachelor's Degree, Hospitality and Tourism Major / Sports Marketing Minor
York University - Glendon College 2010 — 2010
French Studies
George Brown College 2008 — 2010
Hotel, Motel, and Restaurant Management
Renaissance Hotels April 2013 - Present
Indigo Pearl Phuket September 2008 - March 2013
Hotel Pacific Brussels February 2007 - September 2008
Marriott International 2004 - 2007
Marriott Hotel February 2002 - February 2004
Renaissance Hotels January 2000 - January 2002
JW Marriott January 1998 - January 2000
Banyan Tree Hotels & Resorts July 1996 - November 1998
Shangri-La Hotels and Resorts October 1995 - July 1996
Skills
Hospitality Industry, Hotels, Hospitality Management, Pre-opening, Resorts, Hotel Management, Revenue Management, Renovations and..., Finance, Sales and Marketing, Fine Dining, Banquets, Food & Beverage, Luxury, Hospitality, Catering, Spa, Revenue Analysis, Restaurants, Front Office, Rooms Division, Yield Management, Tourism, Management, Marketing, Sales, Public Relations, Leadership, Micros, Pre-opening experience, Guest Service Management, Opera, Property Management..., MICROS
Education
Ecole hôtelière de Lausanne 1991 — 1994
Bachelor's degree, Hotel Management
University of Cambridge 1990 — 1990
Diploma, English
French School Singapore 1984 — 1990
Bachelor's degree in Economics, Baccalaureate in Economics
Shangri-La Hotels and Resorts January 2014 - Present
Shangri-La Hotels and Resorts September 2012 - January 2014
Hand in Hand Early Childhood Center July 2012 - September 2012
The Ritz-Carlton Hotel Company LLC May 2011 - August 2011
Syracuse University August 2010 - December 2010
Hyatt Hotels Corporation June 2010 - August 2010
Palos Verdes Florist March 2007 - 2009
Skills
Mandarin Chinese, Microsoft Office, Delphi, Opera, Mandarin, Management, Teaching, Sales, Hotels, Marketing, Hospitality, Property Management...
Education
Accumulated Colleges in China 2009 — 2009
Syracuse University
BS, Hospitality Management
Shangri-La Hotels and Resorts March 2014 - Present
BC Place June 2012 - September 2013
Club 16 Trevor Linden Fitness August 2011 - March 2012
Skills
Customer Service, Fitness, Teamwork, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Coaching, Hotel Management, Training, Microsoft Word, Outlook, Data Entry, Inventory Management, Employee Training, CPR Certified, MICROS
Education
Douglas College 2013 — 2016
Sports Science
Douglas College
Sports and Exercise
Independent Recording Artist March 2015 - Present
Pink Floyd Sound Band February 2015 - Present
Sugar Coated Soul Band January 2015 - Present
Professional Vocalist/Entertainer January 2015 - Present
Professional Vocalist/Entertainer January 2014 - Present
Free-lance vocalist January 2003 - Present
Brown Sugar Live July 2014 - October 2014
Shangri-La Hotels and Resorts July 2013 - December 2013
Empowerment - A Special Needs Network July 2010 - July 2011
Kids Kabaret January 2009 - June 2010
Skills
Vocal Coach, Peformance Coach, Musical Theatre, Songwriting, Theatre, Vocal, Arts, Singing, Vocal Coaching, Entertainment, Music Industry, Performing Arts, Music, POP, Drama, Acting, Dance, Band, Session Work, Vocalist, Vocals, Backing Vocals, Booking Agent, Jazz, Improvisation, Comedy, Music Education, Musicians, Composition, Concerts, Studio Recording, Rock, Recording, Music Production, Original Music, Voice Over, Music Publishing, Blues, Music Theory, Festivals, Songs, Talent Booking, Stage, Voice Acting, Film Scoring, Sound, Record Labels, Piano, Guitar, Bass
Education
Azusa Pacific University
Masters in Music Education, Music Pedagogy
Azusa Pacific University 2015 — 2018
Master’s Degree, Music Pedagogy
Los Angeles Pierce College 2015 — 2016
Associate’s Degree, Music
Antioch University-Los Angeles 1995 — 1999
BA, Liberal Arts
Laura Henry Studios 1993 — 1994
Degree of Completion, Acting
Beverly Hills Playhouse 1989 — 1991
Certificate of Completion - 2 Year Method Acting Program, Acting
InterContinental Hotels Group January 2011 - Present
InterContinental Hotels Group (IHG) October 2008 - January 2011
Sage Hospitality September 2007 - September 2008
HVS July 2005 - September 2007
Cendant Corporation (Headquarters) May 2004 - July 2004
Fairmont Hotels & Resorts (Corporate Headquarters) January 2004 - January 2004
Design International Selections July 1998 - June 1999
Megaworld Corporation August 1996 - February 1998
Megaworld Corporation August 1995 - August 1996
Shangri-La Hotels and Resorts June 1994 - February 1995
Skills
Hospitality Industry, Hospitality, Tourism, Hospitality Management, Hotels, Resorts, Revenue Analysis
Education
Cornell University School of Hotel Administration 2003 — 2005
Master of Management in Hospitality, Hotel Real Estate Finance/Development, Hotel Administration
Boston University - School of Management 2001 — 2003
Master of Business Administration (M.B.A.)
University of the Philippines
Bachelor's Degree, Business Administration
Shangri-La Hotels and Resorts September 2011 - February 2014
Shangri-La Hotels and Resorts January 2010 - September 2011
Skills
Rooms Division, Open Mind, Guest Satisfaction, Front Office, Hospitality Management, Delphi, Fidelio, Staff Training, Wine & Spirits Industry, HACCP, Team Building, Leadership, Cost Control, Micros, Lotus Notes, Hotels, Luxury
Education
Cornell University 2013 — 2014
Strategic Hospitality Management
Purdue University January 2012 - May 2013
Shangri-La Hotels and Resorts May 2012 - November 2012
Skills
Hospitality, Food & Beverage, Customer Service, Microsoft Office, Event Planning, Time Management, Event Management, PowerPoint, Social Media, Leadership, Microsoft Word, Teamwork, Microsoft Excel, Inventory Management, Training, Social Networking, Hospitality Management, Public Relations, Hospitality Industry, Food, Hotels, Restaurants, People Skills
Education
Lehigh Carbon Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Hotel, Motel, and Restaurant Management
Shangri-La Hotels and Resorts July 2015 - Present
Shangri-La Hotels and Resorts December 2014 - June 2015
International Air Transport Association (IATA) June 2014 - November 2014
Kerry Hotel Pudong, Shanghai September 2012 - April 2013
Afrodisiac Entertainment January 2011 - July 2012
Hyatt Hotels Corporation February 2011 - July 2011
Education
University of Victoria 2013 — 2014
Master of Global Business (MGB)
MODUL University Vienna 2009 — 2012
Bachelor of Business Administration (BBA), Tourism and Hospitality Management
Recommnine Communications September 2014 - Present
Shangri-La Hotels and Resorts 2013 - April 2014
Toronto International Film Festival July 2012 - September 2012
Toronto Korean Film Festival January 2012 - July 2012
Toronto International Film Festival July 2011 - September 2011
Starwood Hotels & Resorts Worldwide, Inc. September 2010 - December 2010
Outback Steakhouse June 2006 - January 2008
Skills
Hotels, Front Office, Hospitality Industry, Hospitality, Event Planning
Education
Centennial College 2010 — 2011
Diploma, Hospitality management
Dong-A University 2005 — 2008
BA, Tourism Management
Cactus Club Cafe June 2013 - January 2014
Shangri-La Hotels and Resorts January 2009 - June 2013
St. Kilda Road Parkview Hotel January 2004 - January 2005
Delta Hotels 2001 - 2004
Air Canada September 2001 - September 2003
Skills
Microsoft Office, Delphi, Micros, Food & Beverage, Sales, Product Marketing, Restaurants, Pre-opening, Hotels, Cuisine, Hotel Management, Catering, Management, Hospitality, Front Office, Hospitality Industry, Revenue Analysis, Marketing, Resorts, Hospitality Management, Tourism, Rooms Division
Education
Cornell University 2013 — 2014
Certificate in Restaurant Revenue Management
Cornell University 2011 — 2012
Hospitality Marketing
Langara College 2009 — 2011
Bachelor of Business Administration (B.B.A.), International Business
Thompson Rivers University 2006 — 2008
Hotel and Resort Management
Sea Land Air Flight Training Centre
Aircraft Pilot (Private)
Shanghai Xingzhi Trade. Co March 2014 - Present
Shangri-La Hotels and Resorts August 2013 - March 2014
Sheraton March 2012 - August 2012
Ponte 16 December 2009 - June 2010
Skills
Local Language..., Photography, Communication, Event Planning, Event Management, Customer Service, Social Media, PowerPoint, Public Relations, Microsoft Excel, Microsoft Office, Microsoft Word, Marketing, Social Networking, Marketing Communications, Advertising, Public Speaking, Teamwork, Research, Corporate Communications, Creative Writing, Fashion, Retail, Hotel Management
Education
Hawaii Pacific University 2010 — 2013
Master of Business Administration (MBA), Business/Commerce, General
Macau university of science and technology 2006 — 2010
Bachelor of International Tourism Management, Hotel/Motel Administration/Management
Delta Sigma Pi November 2013 - Present
Sofitel Luxury Hotels and Resorts June 2015 - August 2015
Shangri-La Hotels and Resorts July 2013 - July 2013
Singapore Army February 2010 - December 2012
Skills
Military Operations, Military Experience, Leadership, Command, National Security, Training, Microsoft Office, Hospitality Management, Hospitality, Hotel Administration, Revenue Forecasting, Revenue Analysis, Microsoft Excel, Opera, Hospitality Service, Hospitality Industry, Front Office, Engineering Management, ADR Recording, Revenue Cycle
Education
Boston University 2013 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management
Oundle School
GCE A' Levels, Engineering
Cone Communications August 2015 - Present
Cone Communications September 2014 - August 2015
DIGITALiBiz, Inc. June 2013 - August 2014
Boston University May 2011 - August 2013
Mugar Memorial Library January 2011 - May 2013
Aigner Prensky Marketing Group September 2012 - December 2012
SolSolution, Inc. May 2012 - August 2012
Evaluation of Project BRIGHT September 2011 - May 2012
Shangri-La Hotels and Resorts May 2010 - August 2010
Skills
Microsoft Office, PowerPoint, Facebook, Microsoft Excel, Research, Event Planning, Microsoft Word, SPSS, Customer Service, Social Media, Data Entry, Psychology, Marketing Communications, Public Relations, Media Relations
Education
Boston University 2009 — 2013
Bachelor of Arts (B.A.) & Bachelor of Science (B.S.), Psychology & Public Relations
Hong Kong International School 2005 — 2009
High School Diploma
Companion Systems Pty Ltd 2015 - Present
WorldDenver July 2013 - December 2014
GlobaLinks Learning Abroad - AustraLearn / AsiaLearn / EuroLearn January 2009 - July 2013
Sydney Catchment Authority June 2008 - December 2008
Medicare Australia November 2006 - May 2008
Seacamp / Newfound Harbor Marine Institute January 2006 - October 2006
Club Getaway February 2005 - December 2005
Shangri-La Hotels and Resorts July 2003 - January 2005
Four Seasons Hotels and Resorts March 2003 - June 2003
Skills
Business Development, Marketing, Management, Strategic Planning, Public Speaking, Community Outreach, Event Management, Recruiting, CRM, Social Media Marketing, Public Relations, Sales, IT Solutions, Program Development, Marketing Strategy, Tourism, New Business Development, International Education, International Relations, Leadership Development, Intercultural..., Client Relationship...
Education
Macquarie University 2002 — 2003
Bachelor of International Business, Hospitality and Tourism
International College of Management Sydney 1999 — 2002
Diploma in Hospitality Management
Shangri-La Hotels and Resorts January 2013 - Present
Questrade 2012 - 2013
TBWA\ Toronto 2011 - 2011
Ogilvy and Mather Hong Kong September 2009 - September 2010
Ogilvy and Mather Paris 2009 - 2009
Skills
Marketing Strategy, Market Research, Customer Service, Retail, Advertising, Strategic Consulting, Social Media, Project Management
Education
ESSEC Business School 2008 — 2009
Ryerson University 2004 — 2008
BComm, Business Management
The Hong Kong Polytechnic University 2007 — 2007
BComm, Business Management
The University of Western Ontario 2004 — 2004
Environics Communications July 2014 - Present
Pethealth Inc January 2013 - July 2014
MacLaren McCann August 2012 - October 2012
Shangri-La Hotels and Resorts May 2012 - June 2012
Humber College September 2011 - June 2012
Seema Dhillon Public Relations March 2012 - March 2012
Canadian Film Centre September 2011 - February 2012
Corus Entertainment December 2011 - December 2011
Perras Public Relations September 2011 - September 2011
Pethealth Inc. May 2011 - August 2011
Skills
Public Relations, Media Relations, Social Media, Press Releases
Education
Humber College 2011 — 2012
Postgraduate Certificate, Public Relations
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2007 — 2011
Bachelor of Administrative Studies, Marketing
St. Mildred's-Lightbourn School 2004 — 2006
Ontario Secondary High School Diploma
Strategic Hospitality Management Resources Inc. December 2008 - Present
InnVest REIT August 2014 - May 2015
Westbank Hotel Group July 2009 - December 2014
Shangri-La Hotels and Resorts 2009 - 2014
The Hotel Solutions Partnership Ltd March 2009 - December 2010
G-Force Group- Business,Real Estate & Loan Recovery Solutions February 2009 - July 2010
Intrawest ULC February 2006 - November 2008
Intrawest 2006 - 2008
Intrawest Europe SA 2006 - 2008
Starwood Hotels & Resorts 2001 - 2006
Skills
Tourism, Project Planning, Mergers & Acquisitions, Leadership, Resorts, Project Management, Restaurants, Hospitality Industry, Budgets, Customer Satisfaction, Change Management, Management, Pre-opening, Business Planning, Hospitality, Customer Service, Culinary Skills, Food & Beverage, Strategy, Program Management, Six Sigma, Hotels, Hotel Management, Strategic Planning, Sales, Marketing, Finance, Hospitality Management, Policy, Revenue Analysis, Due Diligence, Human Resources, Operations Management, Purchasing, Restaurant Management, Forecasting, Catering, P&L Management, Team Building, Yield Management
Education
Centre Internationale de Glion, Switzerland 1979 — 1981
Hotel diploma, Hotel business, Honours
McGill University 1974 — 1978
BSc, Neurobiology and comparative Physiology
Universite de Grenoble 1972 — 1973
Diploma 2e degree, French History and language
Shangri-La Hotels and Resorts 2014 - Present
Shangri-La Hotels and Resorts June 2013 - September 2014
Shangri-La Hotels and Resorts April 2012 - June 2013
bmkCONCEPTS October 2011 - January 2012
Beijing Zhixing Tianxia Co.,Ltd. February 2011 - May 2011
Hillstone Restaurant Group December 2010 - February 2011
Next Door Casual Dining August 2010 - December 2010
Illustration House May 2006 - August 2008
Skills
Food & Beverage, Hospitality, Event Management, Hotels, Event Planning, Hotel Management, Social Media, Public Relations, Hospitality Management, Hospitality Industry, Management, Sales, Tourism, Catering
Education
Middlebury College 2006 — 2010
Bachelor of Arts, History of Art and Architecture
Middlebury College 2006 — 2010
Haver Analytics July 2015 - Present
NYU Stern School of Business January 2015 - Present
GlobalData July 2014 - September 2014
New York Service Center for Chinese Study Fellows, Inc. July 2013 - July 2014
China General Chamber of Commerce - USA February 2013 - June 2013
Key New York June 2012 - August 2012
HSBC June 2011 - July 2011
Zurich Insurance Company Ltd. January 2010 - February 2010
Shangri-La Hotels and Resorts July 2009 - September 2009
Skills
Bloomberg, Economics, Market Research, Finance, Valuation, Investments, Microsoft Excel, SAS, Data Analysis, Management, Strategy, Eviews, Microsoft Office, Tax Preparation, Marketing, Business Strategy, Leadership, OS X, Derivatives, Fixed Income, Portfolio Management, Financial Modeling, Bloomberg Terminal, Financial Analysis, Analysis, Sales, Corporate Finance, Mandarin, Public Relations, Equity Research, Quantitative Analytics, Marketing Strategy, Business Development, Mac OS X, SPSS, MATLAB, R 语言
Education
New York University 2014 — 2017
PHD, Mathematics
Fordham University 2011 — 2013
MA, International Political Economy / International Banking & Finance, 3.8
Macau University of Science and Technology 2007 — 2011
Bachelor of Businss and Administration, Finance, Upper Second
Ultrasave March 2014 - Present
TFF October 2013 - February 2014
YMCA August 2013 - October 2013
Tutor for undergraduates in SUNY Binghamton May 2005 - December 2005
Shangri-La Hotels and Resorts 1998 - 2002
Skills
QuickBooks, Accounting Software..., Fluent in both English..., Excellent customer..., GAAP, Planning Budgeting &..., SAP, FreshERP, Business Vision
Education
State University of New York at Binghamton 2002 — 2005
Bachelor's degree, Accounting
University of Massachusetts Lowell 2008 — 2009
Master of Business Administration (M.B.A.), Management and Accounting
Shangri-La Hotels and Resorts November 2012 - Present
Macakizi February 2012 - November 2012
Thompson Hotels May 2008 - February 2012
Mondrain Hotel April 2006 - May 2008
Four Seasons Hotels and Resorts January 2005 - April 2006
Swissotel Hotels and Resorts January 1992 - January 2005
Feryil Hotel January 1990 - January 1992
Skills
Hospitality Management, Pre-opening, Budgets, Revenue Analysis, Yield Management, Customer Service, Rooms Division, Micros, Hotels, Front Office, Hospitality, Process Scheduler, Hotel Management, Opera, Resorts, Hospitality Industry, Food & Beverage, Catering, Property Management..., Banquets, Menu Engineering, Guest Service Management, Housekeeping, Guest Recovery, Opening Hotels, Menu Development, Culinary Skills, Pre-opening experience, Restaurant Management, Concierge Services, OnQ, Hiring, Restaurants, Hotel Booking, Rooms Division..., Training, Tourism, Time Management, Fine Dining, Lodging
Education
1986 — 1990
Bachelor Of Business Administration- Marketing
Altunizade Private Tourism and Hotel Management School 1983 — 1986
Diploma in Hotel Operation
The Kaifa Group, Inc. November 1992 - Present
Shangri-La Hotels and Resorts 1988 - 1989
People's University 1984 - 1988
Cedarville University 1976 - 1984
Skills
Strategic Thinking, International Business, Training, Public Speaking, Project Planning, Leadership Development, Career Counseling, Teaching, Strategic Planning, Coaching, Organizational..., Management Consulting, Entrepreneurship, Management, Leadership, Executive Coaching, Start-ups, Team Building, Nonprofits, Strategy, Fundraising, Business Strategy
Education
Cedarville University 1971 — 1976
Bachelor of Arts (BA), Communications, Pre Sem
Shangri-La Hotels and Resorts June 2008 - Present
Shangri-La Hotels and Resorts 2006 - 2008
Pan Pacific Hotels Group 2003 - 2006
Waldorf Astoria Hotel 2001 - 2003
The Ritz-Carlton, San Francisco June 1997 - 2000
Education
California State University-Chico 1991 — 1994
Hospitality
Marriott International April 2011 - Present
Glowbal Restaurant Group (Italian Kitchen) April 2011 - June 2011
The Helm Vancouver November 2010 - February 2011
Shangri-La Hotels and Resorts January 2009 - March 2010
Blue Butterfly Pastries February 2004 - June 2009
JW Marriott Hotel - Washington D.C. January 2006 - July 2007
Liberty Grill Restaurant - United States Embassy, Manila, Philippines February 2003 - February 2004
Skills
Culinary Skills, Banquets, Food & Beverage, Food Safety, Pastry, Pre-opening, Menu Development, Hospitality Industry, Fine Dining, Cuisine, Catering, Chef, Hospitality Management, Food Preparation, Recipes, Hotels, Resorts, Restaurant Management, Restaurants, Sanitation
Education
California Culinary Academy 2001 — 2002
Baking and Pastry Arts, Baking and Pastry Arts
De La Salle University 1996 — 2000
Bachelor of Science, Hotel, Restaurant and Institution Management
US Department of Health and Human Services July 2013 - Present
US Department of Health & Human Services November 2010 - Present
Oce Business Services August 2009 - November 2010
Williams Lea February 2009 - July 2009
Shangri-La Hotels and Resorts 1993 - 1996
Skills
Customer Service, Operations Management, Event Planning, Event Management, Budgets, New Business Development, Inventory Management, Hospitality
Education
Assumption College, San Lorenzo
Business, Management, Marketing, and Related Support Services
Cornell University
Certificate, Food and Beverage Management
MEETING CONNECTIONS, INC June 2009 - Present
Shangri-La Hotels and Resorts October 1991 - March 2008
Premier Properties (Krisam Group) September 1986 - October 1991
Travellers International September 1980 - October 1986
Education
Foothill College
Palo Alto High School
University of Washington
BA, Theatre
Hampshire Hotels & Resorts, LLC October 2013 - Present
Dream Downtown June 2011 - September 2013
Shangri-La Hotels & Resorts June 2010 - July 2011
Shangri-La Hotels and Resorts January 2009 - June 2010
Shangri-La Hotels & Resorts June 2006 - January 2009
Skills
Rooms Division, Pre-opening, Front Office, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Property Management..., Yield Management, Micros, Menu Engineering, Hotel Booking, Revenue Analysis, Tourism, Hospitality, Resorts, Opera, Concierge Services, Restaurant Management, Food & Beverage, Culinary Skills, Restaurants, Hotel Administration, Guest Service Management, Cuisine, Opening Hotels, Spa, Pre-opening experience, Food, Fine Dining, Reservation, Banquets, OnQ, Rooms Division..., Menu Development, Leisure, Guest Recovery, Catering
Education
Cornell University
Hospitality Management
Vancouver College
Bachelors, Hospitality Management
American Airlines January 1999 - Present
American Airlines January 1999 - 2015
Shangri-La Hotels and Resorts August 1993 - March 1997
Education
Medical School 1989 — 1993
Biology
Velez College 1989 — 1993
B.S. Biology, Biology/Biological Sciences, General
Shangri-La Hotels and Resorts September 2014 - Present
Shangri-La Hotels and Resorts September 2012 - September 2014
The Ritz-Carlton Hotel Company LLC January 2011 - September 2012
Westin Prince July 2010 - January 2011
Four Seasons Hotels and Resorts June 2007 - July 2010
Rochester Aluminum Smelting Canada Limited April 2007 - June 2007
Wal-Mart Canada January 2007 - April 2007
Wal-Mart Canada July 2004 - January 2007
Skills
Hotels, Hospitality, First Aid, Hospitality Management, Security Management, Physical Security, Corporate Security, Food & Beverage, Security Operations, Emergency Management, AED, CCTV, Workplace Safety, Workers Compensation, Loss Prevention, Customer Service, Fire Safety, Leadership, Microsoft Office, Organization, Problem Solving, Hotel Management, Rooms Division, Pre-opening, Security Training, Team Building, Access Control, Crowd Control, First Responder, Resorts, Security, Front Office, Micros, Guest Service Management, Concierge Services, Property Management..., Opening Hotels, Training, MICROS
Education
Centennial College 2014 — 2016
Hotel and Resort Rooms Management Certificate
Centennial College 2000 — 2002
Registered Nursing/Registered Nurse
Shangri-La Hotels and Resorts March 2014 - Present
Gateway Casinos and Entertainment Limited 2012 - Present
Hudson's Bay Company 2010 - Present
Girl on Wax Events 2008 - Present
Chelsea J. Music December 2006 - Present
Executive Hotels & Resorts March 2012 - November 2012
102.7 CFRO January 2000 - February 2002
Skills
Providing professional..., Curating custom made..., Public speaking,..., Corporate Events, DJ, Music, Radio, Hotels, Sound, Festivals, Public Speaking, Entertainment, Music Industry, Event Management, Social Networking, Restaurants, Parties, Live Events, Private Events, Event Planning, Radio Host, Social Media Marketing, Sponsorship, Time Management, Talent Booking, Leadership, Music Production, Social Media, Online Marketing, Advertising, Public Relations, Blogging, Video Production
Education
BCIT 2000 — 2001
Shangri-La Hotels and Resorts September 2015 - Present
Shangri-La Hotels and Resorts April 2012 - September 2015
Pan Pacific Hotels and Resorts April 2010 - April 2012
Westwood Plateau Golf & Country Club February 2006 - March 2010
Westwood Plateau Golf & Country Club April 2003 - February 2006
Aldo Group October 2002 - September 2005
Skills
Hospitality, Hotels, Hospitality Management, Food & Beverage, Tourism, Hospitality Industry, Event Management, Banquets, Catering, Resorts, Event Planning, Hotel Management, Revenue Analysis, Opera, Delphi, Sales, Yield Management, MeetingBroker, RFP, Social Media Marketing, Events, Restaurants, Leadership, Pre-opening, Hotel Booking, Customer Satisfaction, Corporate Events, Rooms Division, Meeting Planning, Banquet Operations
Education
Convention Industry Council 2012 — 2012
Certified Meeting Planner (CMP), Pending exam
Dale Carnegie 2009 — 2009
How To Sell Like A Pro
Capilano University 2006 — 2008
Bachelor of Tourism, Tourism Managment
Douglas College 2003 — 2005
Diploma, Hotel & Restaurant Managment
Pinetree Secondary School 1998 — 2002
High School Diploma
McMaster University August 2014 - Present
McMaster University September 2012 - August 2014
McJFC Food Enterprises Ltd. July 2008 - September 2012
Tim Hortons February 2008 - July 2008
Shangri-La Hotels and Resorts February 2006 - February 2008
Skills
Food & Beverage, Restaurants, Menu Development, Restaurant Management, Catering, Hospitality, Hospitality Management, Fine Dining, Banquets, Food, Culinary Skills, Hotels, Hospitality Industry, Food Service, Food Safety, Micros, Cooking, HACCP, Revenue Analysis, Hotel Management, Resorts, Tourism, Customer Satisfaction, Event Management, Event Planning, Budgets, Hiring, Recruiting, Guest Service Management, ServSafe, MICROS
Education
George Brown College
Events and Meeting Management
Les Roches International School of Hotel Management
St. Scholastica's College
Bachelor of Science (B.S.), Hotel and Restaurant Management
InterContinental Hotels Group July 1992 - Present
Shangri-La Hotels and Resorts March 1997 - March 1998
Great Wall Sheraton Hotel January 1990 - June 1991
Skills
Hospitality Industry, Hotels, Hotel Management, Hospitality Management, Human Resources, Great Personality, Pre-opening, Hospitality, Budgets, Tourism, Rooms Division, Front Office, Yield Management
Education
Beijing Language Institute 1988 — 1988
Certificate, MandarIn, A
California State University-Hayward 1983 — 1986
Bachelor of Business Administration (B.B.A.), Human Development and Family Studies, General
University of California, Berkeley 1976 — 1977
Adult and Continuing Education and Teaching
Shangri-La Hotels and Resorts, Wedgewood Hotel and Spa June 2011 - Present
Shangri-La Hotels and Resorts 2011 - Present
Purple Lotus Yoga September 2008 - February 2010
Education
Langara College 2014 — 2016
Diploma, Kinesiololgy
Okanagan Valley College of Massage Therapy 2004 — 2005
1000hrs, Spa Practitioner
NYC & Company December 2012 - November 2014
Shangri-La Hotels and Resorts May 2011 - August 2012
Association of National Advertisers July 2008 - February 2010
Destination DC April 2007 - July 2008
Tourism Toronto, Regional Sales & Marketing Office, Washington D.C. July 2005 - April 2007
Skills
Event Planning, Hotels, Hospitality, Budgets, Outlook, Tourism, Sales, Hospitality Industry, Hospitality Management, Trade Shows
Education
Johnson and Wales University 2001 — 2005
Bachelor's Degree, Hospitality/Travel & Tourism Management
BAART Programs October 2012 - Present
Mindlink Resources February 2012 - November 2014
Cova Hotel January 2008 - May 2010
Shangri-La Hotels and Resorts March 2006 - November 2007
Skills
HR Management, Recruiting, Performance Management, Benefits Administration, HRIS, Training & Development, ADP Payroll, ADP ezLaborManager, Microsoft Office, Multilingual, Cantonese, Mandarin, Hotel Management, German, Language Development, Translation
Education
Ecole Hôtelière de Lausanne
Bachelor of Science (BS), International Hospitality Management
Les Roches International School of Hotel Management
Hotel Management Diploma
FRHI Hotels & Resorts June 2015 - Present
Delta Hotels & Resorts November 2013 - May 2015
Four Seasons Hotels and Resorts September 2009 - November 2013
Four Seasons Hotel Shanghai February 2004 - August 2009
MICROS Systems Inc May 2000 - July 2001
Shangri-La Hotels and Resorts September 1998 - April 2000
Skills
Project Management, MS Project, Budgets, Project Planning, Procurement, IT Management, Team Leadership, Operations Management, Team Building, Vendor Management, Pre-opening, Micros, Contract Negotiation
Education
University of Newcastle 2002 — 2004
Master of Business Administration (MBA)
East China Normal University 1994 — 1998
Computer and Information Sciences
The Ritz-Carlton Hotel Company LLC February 2013 - Present
Harbour Sixty Steakhouse January 2012 - June 2012
Shangri-La Hotels and Resorts 2012 - 2012
Jamie Kennedy Kitchen June 2009 - December 2011
Skills
Food, Cooking, Food Service, Food Safety, Catering, Restaurants, Food & Beverage, Recipes, Cuisine, Fine Dining, Food Preparation, Restaurant Management, Banquets, Sanitation, Food Industry, Baking, Pastry, Hospitality
Education
George Brown College 2008 — 2009
Bachelor's degree, Restaurant, Culinary, and Catering Management/Manager
PentaCan January 2015 - Present
Shangri-La Hotels and Resorts January 2014 - April 2014
Accenture January 2011 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, ASP.NET, J2SE Application..., C++, Team Leadership, Payroll, Talent Acquisition
Education
George Brown College 2013 — 2014
Post Graduate, Human Resources Management
Kurukshetra University 2007 — 2011
Engineer's Degree, Information Technology
Marriott Hotels February 2014 - Present
Shangri-La Hotels and Resorts August 2012 - January 2014
Skills
Hospitality Management, Banquets
Education
George Brown College 2010 — 2011
Alagappa University 2004 — 2007
B.S, hospitality
The Burroughes November 2013 - Present
Shangri-La Hotels and Resorts May 2013 - June 2013
Liberty Entertainment Corp. November 2009 - November 2011
Skills
Smart Serve Certified, BartenderOne..., Customer Service, Event Planning, Entertainment, Social Media, Fundraising, Team Leadership, Sales, Parties, Public Relations, Event Management, Marketing
Education
George Brown College 2009 — 2012
Hospitality Tourism and Leisure
International IT College of Sweden 2002 — 2008
High School
American Community School of Abu Dhabi 1995 — 2002
Elementary School
Bank of China February 2015 - May 2015
The L.A. Hotel Downtown October 2014 - December 2014
The L.A. Hotel Downtown July 2014 - October 2014
The L.A. Hotel Downtown May 2013 - August 2013
GE December 2011 - January 2012
Shangri-La Hotels and Resorts November 2011 - December 2011
Skills
Microsoft Office, Event Planning, Public Speaking, Microsoft Word, PowerPoint, Social Media, Research, Microsoft Excel, Customer Service, Hospitality
Education
Michigan State University 2012 — 2014
Master of Science, Hospitality Administration/Management
Jilin University 2008 — 2012
Bachelor's degree, Economics, GPA 3.60
Chinese Culture University 2011 — 2011
Exchange Student, Economics
National Chengchi University 2010 — 2010
Exchange Student, Economics
Shangri-La Hotels and Resorts May 2015 - Present
The Fish Market Restaurant April 2012 - April 2015
Kosmic Supernova February 2013 - April 2014
Hollandview Trail Retirement Community September 2009 - September 2010
Kumon September 2006 - August 2010
Skills
Revit, Adobe Creative Suite, AutoCAD, Photoshop, Illustrator, Rhinoceros, Public Speaking, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Microsoft Excel
Education
Carleton University 2010 — 2015
Bachelor of Architecture (BArch)
Cardinal Carter Catholic Highschool 2006 — 2010
Halliburton November 2011 - January 2015
Halliburton September 2010 - November 2011
Halliburton June 2008 - September 2010
Coldwell Banker United, Realtors - Houston January 2006 - June 2008
Rio Tinto July 2001 - February 2005
Shangri-La Hotels and Resorts November 1999 - June 2001
Skills
Negotiation, Contract Negotiation, Vendor Management, Offshore Resource..., Project Management, SAP, Business Analysis, Integration, Project Planning, Petroleum, Business Process..., Energy, Training, Business Development, Vendor performance..., Vendor Relationship...
Education
Beijing International Studies University
Bachelor of Arts (B.A.), English Literature
Victoria University
Masters of Business
Foothill-De Anza Community College District January 2014 - June 2014
Bee Sim Snack Supplier April 2006 - August 2012
Shangri-La Hotels and Resorts December 2011 - May 2012
Singapore Armed Forces June 2009 - June 2011
Maybank November 2008 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Columbia University in the City of New York 2014 — 2016
Bachelor of Arts (B.A.), Financial Economics, 3.51/4.0
De Anza College 2012 — 2014
Business with Computer Information Systems Emphasis, 3.97/4.0
Singapore Polytechnic 2006 — 2009
Diploma, Banking and Financial Services