Shared Technologies
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Shared Technologies Employees
City of Seattle August 2006 - Present
Shared Technologies 1999 - 2006
Scottel Voice & Data 2003 - 2005
Williams Communications 1994 - 1998
Skills
Telecommunications, Telephony, VoIP, Avaya, Data Center, Switches, Unified Communications, Troubleshooting, Call Centers, Cisco Technologies, Networking, IP, WAN, IVR, Project Management, SIP, T1, SharePoint, ITIL, IT Service Management, Telecom Expense..., Call Reporting, Data Analysis, Program Management, Configuration Management, Change Management, Technical Writing, Business Analysis, Business Development, Business Process..., Business Process, Business Intelligence, Avaya Technologies
Education
University of Phoenix 1997 — 2000
BSIS, Information Systems
Colorado Mountain College 1990 — 1992
AAS, Resort Management
Tesla Motors July 2014 - Present
Tesla Motors June 2013 - Present
Tesla Motors October 2012 - June 2013
NetExposed June 2011 - October 2012
ICU Financial 2009 - 2011
Shared Technologies 2007 - 2009
Omega Mortgage Acceptance Corporation 2004 - 2007
Embee, Inc 1997 - 2003
United States Marine Corps 1992 - 1996
Skills
Sales, Customer Satisfaction, Account Management, Customer Service, Management, Relationship Development, Key Account Development, Vendor Management, Customer Retention, Salesforce.com, Cold Calling, CRM, Selling, Business Development, Marketing, Logistics
Education
Golden West College
Commercial Recording
Orange Coast College
Business Administration and Management, General
Quality Hospice Care July 2015 - Present
Southland Home Health August 2013 - Present
BBVA Compass March 2012 - Present
Sun Valley Hospice October 2014 - July 2015
Sun City Caregivers June 2012 - September 2012
Right At Home July 2011 - March 2012
Estrella Care and Rehab Center January 2011 - March 2012
Shared Technologies September 2006 - January 2011
Skills
10 Key, Microsoft Word, Microsoft Excel, Nursing Care, Management, Data Entry, Telephone Skills, Critical Thinking, Outlook, Cpr Certified, Access, Healthcare, Spreadsheets, Customer Service, PowerPoint, Time Management, Customer Satisfaction, Medical Terminology, Teamwork, ACLS, BLS, Therapeutic Listening, Therapeutic..., Patient Education, Quality Patient Care, Direct Patient Care, Nursing
Education
Phoenix College 2012 — 2013
Associate's in Applied Science for Nursing, Registered Nursing/Registered Nurse
Estrella Mountain Community College 2011 — 2011
University of North Carolina at Chapel Hill August 2014 - Present
PhotoBiz LLC August 2007 - August 2014
Carolina Rustica February 2006 - July 2007
Gilbarco Veeder-Root August 2001 - February 2006
Staples Communications 1998 - 2001
Shared Technologies 1993 - 1997
Pacific Bell 1986 - 1993
Skills
Web Design, Graphic Design, Email Marketing, Blogging, Photoshop, Illustrator, InDesign, Social Media Marketing, Social Media, E-commerce, HTML, CSS, WordPress, Google Analytics, Digital Photography, Mac, Online Advertising, Facebook, Newsletters, Web Content Management, Web Technologies, Photography, Image Editing, Adobe Creative Suite, OS X, Adobe Acrobat, Advertising, Social Networking, Flash, Image Manipulation, Web Analytics, Website Development, Web Development, Content Management
Education
Guilford Technical Community College 2004 — 2006
Fullerton College 1980 — 1982
Keller Williams Realty March 2013 - Present
Double L Home Staging April 2012 - Present
Closet Factory July 2013 - January 2014
VXi Corporation March 2011 - January 2013
Shared Technologies February 2009 - March 2011
Skills
New Homes, Selling, Sales, Real Estate, Sellers, Photography, Property, Home Staging, Resellers, Account Management, Relocation, Foreclosures, Buyer Representation, First Time Home Buyers, New Home Sales, Luxury, Single Family Homes, Buyers, Investment Properties, Residential Homes, Real Estate Transactions, Negotiation, Condos, Investors, Marketing
Education
Cal Poly San Luis Obispo 1984 — 1988
Bachelor of Science (B.S.), History
NICE Systems June 2014 - Present
NICE Systems June 2014 - Present
Avaya April 2005 - June 2014
Shared Technologies January 2000 - April 2005
Shared Technologies 2001 - 2005
Shared Technologies March 1989 - January 2000
WorldCom 1990 - 2000
Skills
Telecommunications, Avaya, PMP, VoIP, Contact Centers, Program Management, Unified Communications, Professional Services, Project Management, Disaster Recovery, Call Centers, Pre-sales, Software Documentation, SIP, Management, SharePoint, Managed Services, Avaya Technologies, Telephony
Education
Prince George's Community College 1984 — 1986
AA, Business Management
DE Harvey Construction June 2014 - Present
City of Bayou Vista October 2001 - Present
StructureTone September 2011 - June 2014
Houston Chronicle August 2006 - September 2011
Shared Technologies January 2000 - January 2006
Skills
OSHA Safety Training..., OSHA Safety Training..., OSHA 30 Safety Training, Texas Peace Officer..., Leadership, Human Resources, Management, Operations Management, Performance Management, Process Improvement, Project Planning, Training, Budgets, Organizational..., Strategic Planning, Negotiation, Process Scheduler, CRM, Interviews, Construction Management, Construction Safety, Contract Management, Contractors, Subcontracting, Construction, Value Engineering
Education
College of the Mainland 1990 — 1991
Public Safety Certification, Law Enforcement
Everi Holdings Inc. February 2013 - Present
Molycorp Minerals, LLC February 2011 - December 2013
Shared Technologies January 2009 - September 2010
Towbin Automotive Group November 2006 - November 2007
Findlay Automotive Group February 2001 - November 2006
Skills
Active Directory, Windows, Project Management, Project Planning, Cisco Call Manager, Microsoft Office, vSphere, VMware ESX, Cisco Technologies, VMware, Firewalls, Windows Server, Strategic Planning, Sonicwall, Cisco Nexus, Cisco Certified, CCNA, CSSA, Cisco Wireless, Cisco Routing &..., Nortel Meridian, Mitel 3300, IOS Firewall, Cisco IOS, Network Administration, Network Security, Network Design, Network Architecture, Secure Network..., Contract Management, Contract Negotiation, Technical Product..., Technical Presentations, Public Speaking, Communication, Writing, Technical Leadership, Team Leadership, Situational Leadership, IT Strategy, Strategic Thinking, Apple, Certifications, VPN, Cisco VPN, ASA, Data Center, DNS management, Aventail, SSLVPN
Education
Colorado Technical University 2015 — 2018
Doctor of Science, Computer and Information Systems Security/Information Assurance
Arizona State University - W. P. Carey School of Business 2014 — 2015
Master's of Science in Information Management, Management Information Systems, General, 3.7
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
College of Southern Nevada 1999 — 2005
Comcast Cable August 2015 - Present
Presidio May 2014 - June 2015
EarthLink May 2012 - May 2014
Earthlink Business December 2010 - May 2012
Shared Technologies 2006 - January 2011
NEC Unified Solutions January 2005 - September 2006
Nextira One/ Williams Communications 1999 - 2005
NEC Unified Solutions 1991 - 1999
Skills
VoIP, Telephony, Cloud Computing, Unified Communications, MPLS, Telecommunications, Managed Services, Solution Selling, Wireless, IP, Cisco Technologies, Avaya, Project Management, Channel Partners, Direct Sales, SIP, Call Centers, SIP Trunking, WAN, Pre-sales, Disaster Recovery, CRM, Network Design, Co-location, T1, Ethernet, Hosted Services, Switches, Management, Data Center, Sales Engineering, IVR, LAN-WAN, Unified Messaging, Contact Centers, Video Conferencing, Networking, ACD, IP PBX, TDM, PRI, Sales, Frame Relay, DSL, ISDN, Metro Ethernet, CTI, Vendor Management, Broadband, Cabling
Education
Merrimack College 1980 — 1982
Avaya January 2014 - Present
Shared Technologies/ArrowS3 June 2008 - April 2013
Shared Technologies May 1992 - June 2008
ROLM / Siemens Enterprise Communications December 1982 - August 1990
Skills
Result Oriented, Dependable Team Player, Proactive self-starter, No Supervision, Operations Management, Customer Satisfaction, Customer Support, Customer Oriented, Customer Engagement, Communication Skills, Contact Centers, Telephony, Call Centers, ACD, Sales Operations, Wireless, Unified Communications, T1, Management, SIP, Human Resources, Solution Selling, Avaya, Managed Services, Telecommunications, VoIP, Avaya Technologies
Education
Queen's College
Technical Career Institute
Cox Communications July 2005 - Present
Cox Communications May 2002 - July 2005
Intermedia January 1998 - September 2001
Shared Technologies September 1984 - January 1998
JWP Telecom 1991 - 1994
Standard Telecommunications 1984 - 1991
Skills
Financial Analysis, Purchasing, Process Improvement, Budgeting, Telecommunications, Access, Excel, Financial Reporting, Vendor Management, Management, Project Management, Leadership, Budgets, Call Centers, Cross-functional Team..., Wireless, VoIP, Analysis
Education
Monmouth University 1976 — 1978
BS, Business Administration
County College of Morris 1974 — 1976
AA, Business Administration
Arrow Systems Integration June 2015 - Present
Arrow S3 November 2006 - June 2015
American Writers & Artists Inc. 2015 - 2015
Lang's Mill Textiles November 2004 - March 2008
Shared Technologies June 2003 - November 2004
Allegiance Telecom June 2000 - July 2003
Worldcom January 2002 - June 2002
MCI Worldcom September 1997 - December 2001
Nortel 1995 - 1997
Nothern Telecom 1983 - 1997
Skills
Financial Analysis, Acquisition Integration, Process Improvement, Strategic Planning, Pricing Analysis, Budgets, Telecommunications, Executive Reporting, Marketing, Metrics Reporting, Project Management, Website Creation, Small Business Online..., Management, Program Management, Sales, Strategy, Business Strategy, Vendor Management, Mergers & Acquisitions, Analysis, Business Planning, Contract Negotiation, Finance, SaaS, Accounting, Cross-functional Team..., Managerial Finance, Forecasting, Product Marketing, Marketing Strategy, Leadership, Business Process..., Strategic Financial..., Product Management, Start-ups, Team Building, Salesforce.com, Business Analysis, Call Centers, Operations Management, Business Development, Strategic Partnerships, Business Intelligence, Sales Operations, Professional Services, Unified Communications
Education
Mississippi State University 1984 — 1986
MBA, Marketing
Mississippi State University 1982 — 1984
BPA, Accounting
East Central Community College 1980 — 1982
AA, Business
MaxxSouth Broadband January 2014 - Present
Referral Center, Inc. January 2005 - Present
Colonial Properties Trust April 2013 - December 2013
Mediacom Communications February 2012 - April 2013
M3 Multifamily Media Management, LLC May 2004 - February 2012
Comcast August 2002 - May 2004
OpsXchange November 2001 - April 2002
Time Warner Cable July 1997 - November 2001
Shared Technologies January 1997 - August 1997
Gaylord Entertainment 1995 - 1996
Skills
Marketing, Contract Negotiation, Marketing Management, Team Building, Marketing Communications, Competitive Analysis, Marketing Strategy, Salesforce.com, Operations Management, New Business Development, Direct Sales, Account Management, Broadband, Negotiation, Customer Retention, B2B, Business Development, Product Marketing, Strategic Planning, Budgets, Management, Selling, Telecommunications, Strategy, Sales Process, Training, Customer Satisfaction, Leadership, Sales Management, P&L Management, Sales Operations, Networking, Strategic Partnerships, Solution Selling, Project Management, Contract Management, Cable Television, Customer Acquisition, Business Planning, Public Relations, Email Marketing, Websites, Social Media, Real Estate, Sales Presentations, P
Education
University of Georgia, Gwinnett Campus 2013 — 2013
Certificate, Paralegal
Alabama Real Estate Commission - Approved Course 2008 — 2008
Broker License, Real Estate
University of Alabama in Huntsville 2005 — 2005
Certificate, Federal Contract Management Essentials
Alabama Real Estate Commission - Approved Course 2004 — 2005
Sales License, Real Estate
University of North Carolina at Greensboro 1984 — 1985
MFA course work, Communications
Appalachian State University 1981 — 1983
BS, Communications, Media Advertising
Broughton High 1972 — 1975
Diploma, High School/Secondary Diplomas and Certificates
iPersonalyze June 2015 - Present
Tenura Holdings February 2015 - June 2015
DR Horton February 2014 - January 2015
DR Horton August 2013 - February 2014
Lockheed Martin January 2013 - July 2013
Lockheed Martin January 2012 - January 2013
Lockheed Martin Aeronautics December 2009 - December 2011
Shared Technologies May 2008 - October 2008
Nexus Recovery Center June 2007 - July 2007
Skills
DoD, Program Management, Proposal Writing, Systems Engineering, Defense, Government, Project Management, Earned Value Management, Government Contracting, Aerospace, Process Improvement, Certified Green Belt, Lean Manufacturing, Six Sigma, RFP Generation, Contract Negotiation, Contract Management, Supplier Negotiation, Supply Chain Management, Leadership Development, Workforce Development, Employee Training, SAP, 3PL, Airframe, Strategic Partnerships
Education
Oklahoma State University 2005 — 2009
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
University of Virginia 2008 — 2008
Semester at Sea, Study Abroad
AT&T June 2013 - March 2014
EarthLink 2011 - 2013
Coopercraft Communications 2009 - 2011
Shared Technologies 2008 - 2009
AT&T 2007 - 2008
BellSouth Business 1998 - 2007
Skills
VoIP, Telecommunications, Cisco Technologies, Enterprise Software, Sales Engineering, CRM, Networking, Selling, MPLS, Wireless, Unified Communications, IP
Education
Georgia Southern University 1984 — 1986
Business Administration
Arrow Systems Integration September 2004 - Present
Shared Technologies 2004 - 2011
Skills
Sales Engineering, VoIP protocols SIP, Avaya IP Telephony, Avaya Communication..., Nortel, Contact Center..., Telephony, Avaya, Call Centers, VoIP, Unified Communications, Unified Messaging, Enterprise Software, Channel Partners, SIP, Managed Services, Solution Selling
Education
Kutztown University of Pennsylvania 1978 — 1981
Bachelor of Arts (B.A.), Psychology
Perkiomen Valley High School
Windstream Communications February 2013 - Present
KTS Networks August 2012 - February 2013
Relational Technology Solutions April 2011 - March 2012
Shared Technologies June 2006 - April 2010
Nortel April 2004 - June 2006
Nortel Networks 2004 - 2006
Salient Business Solutions 2000 - 2003
Nortel 1989 - 2000
Williams/Nortel 1989 - 2000
Skills
Unified Communications, Managed Services, Avaya, Data Center, Enterprise Software, Integration, VoIP, Solution Selling, Telecommunications, Call Center, Telephony, New Business Development, SIP, Sales Management, Wireless, IP, Account Management, Cisco Technologies, Channel, Cloud Computing, Virtualization, SIP Trunking, Business Development, Channel Partners, Salesforce.com, Sales Operations, Networking, Co-location, Sales Process, Professional Services, IVR, Strategy, Call Centers, Selling, Sales, Video Conferencing, T1, Management, Pre-sales, Leadership, Ethernet, Strategic Partnerships, MPLS, SaaS, Contact Centers, Direct Sales, LAN-WAN, WAN, Go-to-market Strategy, ACD
Education
California State University-Northridge 1986 — 1989
BS, Business, Management, Marketing, and Related Support Services
Boundless Network April 2009 - Present
Boundless Network April 2009 - Present
Shared Technologies September 2000 - November 2005
Skills
Social Networking, Social Media Marketing, Online Advertising, Email Marketing, Sales Management, Sales, Strategic Planning, Direct Marketing, Direct Sales, Customer Service, Cold Calling, B2B Marketing, CRM, Management, Business Strategy, Team Building, Forecasting, Selling, Start-ups, Leadership, Corporate Gifts, Product Marketing, Project Management, Brand Management, Digital Marketing, Product Management, Training, Corporate Branding, E-commerce, Microsoft Excel, Microsoft Office, Entrepreneurship, Strategy, Inventory Management, Facebook, Accounting, Strategic Partnerships, Outlook, Microsoft Word, Financial Analysis, Budgets, PowerPoint, Event Management, Sales Presentations, Merchandising, Contract Negotiation, Small Business, Sales Process, Business Planning, Market Planning
Education
Oregon State University
BA, Accounting
SCI Electronics, Inc. March 2014 - Present
SCI Electronics, Inc. December 2013 - March 2014
Temporary Cable contract work September 2012 - December 2013
AT&T 2012 - 2012
Hewlett-Packard July 2011 - December 2011
Verigent October 2010 - July 2011
Shared Technologies 2005 - 2010
Nortel Networks 1995 - 2003
Skills
GSM, Project Management, Telecommunications, Operations Management, VoIP, Engineering Management, MS Project, MS Office, SharePoint, TURPIN, Microsoft Office, Integration, Vendor Management, SIP, IP, Cisco Technologies, Routers, Switches, Program Management, NICE Call Recording, Avaya, Hospitality Service, Voice Mail, ISDN, Management, Call Centers, Telephony, ACD, Security, Wireless, IVR, Networking, Cabling, Ethernet, Cable Management, Inside Plant, Unified Communications, Managed Services, T1, Contact Centers, Professional Services, PMP, Data Center, Process Improvement, Leadership, WAN, Network Design, MPLS, Computer Network..., System Deployment
Education
Collin County Community College 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Testing Center 2003 — 2003
PMP Certification, Project Management
McEnroe Voice and Data July 2012 - Present
TCI August 2009 - July 2012
Shared Technologies October 2005 - March 2009
Skills
Managed Services, Unified Communications, VoIP, Solution Selling, Telephony, Telecommunications, Direct Sales, Call Centers, SIP, Cloud Computing, IP, MPLS, Sales Process
Education
Loyola College in Maryland
Master Program, Business Administration and Management, General
Towson University
Bachelor of Science (B.S.), Business Administration and Management, General
St. Luke's Hospital December 2011 - Present
Shared Technologies July 2006 - December 2011
Commonwealth Communications February 1994 - July 2006
Skills
Troubleshooting, VoIP, Telecommunications, Operating Systems, Documentation, Avaya PBX, Nortel, Software Documentation, Call Centers, Switches, Telephony, Data Center, Avaya, Avaya Technologies
Education
Montgomery County Community College 2001 — 2006
A.A.S., Business Management
David Evans and Associates, Inc. June 2015 - Present
VMC January 2011 - Present
Shared Technologies June 2008 - December 2009
Softtek Integration Systems December 2007 - June 2008
Wipro Consulting September 2006 - September 2007
Structured Communication Systems October 2004 - July 2006
Predictive Systems December 1998 - October 2004
Skills
Program Management, SharePoint, Project Management, Vendor Management, MS Project, SDLC, PMP, Process Improvement, Cross-functional Team..., Change Management, Project Planning, Six Sigma, Team Leadership, Business Process..., Analysis, Troubleshooting, Windows, Microsoft Office, Software Development, Microsoft Project
Education
San Francisco State University 1990 — 1996
Bachelor of Arts (B.A.), English - Creative Writing
Clark College
Certificate, Project Management
Project Management Institute
ACP training
Avaya December 2009 - Present
Nortel October 2007 - December 2009
AT&T 2006 - 2007
BellSouth Business 2000 - 2006
Shared Technologies 1997 - 2000
Skills
Sales Engineering, TDM, SIP Trunking, Unified Messaging, Unified Communications, SIP, Telephony, Ethernet, MPLS, Avaya, IP, VoIP, Collaboration, Self Service, IVR, Contact Centers, Video Conferencing, Solution Development, Consultation
Education
Messiah College 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Telserv July 2009 - Present
Shared Technologies January 2007 - May 2009
Black Box Network Services September 2000 - December 2007
Skills
Telecommunications, Unified Communications, Telephony, PBX, VoIP, Avaya
Education
Sacred Heart University
Business Administration
Imagine--This September 2012 - Present
HouseLens July 2014 - Present
Avaya Government Solutions April 2011 - December 2011
NACR July 2010 - April 2011
ProNet Partners November 2009 - February 2010
BrightPlanIT March 2009 - August 2009
Verizon Business May 2008 - December 2008
Nortel Networks November 2006 - April 2008
Nortel Government Solutions August 2003 - June 2006
Shared Technologies March 2002 - July 2003
Education
The Art Institute of Washington-Northern Virginia 2013 — 2014
Digital Media Management diploma, Photography, 3.85
Hartwick College
Bachelors, Math
Southwestern High School
math
Enabling Technologies January 2014 - Present
Microsoft April 2011 - September 2012
Shared Technologies August 2010 - April 2011
Siemens Enterprise Communications 2002 - August 2010
Siemens Enterprise Communications 2000 - 2002
Siemens Enterprise Communications 1995 - 2000
Siemens Enterprise Communications 1992 - 1995
US Army 1976 - 1979
Skills
ACD, Troubleshooting, Unified Communications, VoIP, Managed Services, Solution Selling, Telecommunications, Telephony, SIP, Professional Services, Cloud Computing, Channel, SaaS, Call Center, IP, Contact Centers, Wireless, UC&C, UCaaS, Cloud Communications, Video Collaboration, Call Centers, Leadership, Program Management, Sales, Salesforce.com, Strategy, Account Management, CRM, Strategic Partnerships, Selling, Channel Partners, Video Conferencing, Pre-sales, Consulting, Enterprise Software, Partner Management, Networking, Business Alliances, Sales Process
Education
Lawrence Technological University 1981 — 1981
Northeastern University 1979 — 1980
University of Maryland College Park 1977 — 1979
na
Time Warner Cable Business Class March 2011 - Present
Shared Technologies January 2008 - December 2009
AT&T January 2004 - December 2007
T-Mobile 1997 - 2003
Skills
Unified Communications, Account Management, Telecommunications, MPLS, Direct Sales, VoIP, Wireless, Managed Services, Salesforce.com, Solution Selling, PRI, Broadband, Co-location, Telephony, Optical Fiber, T1, Selling
Education
Adelphi University 1988 — 1993
Irvine Company December 2007 - Present
Shared Technologies January 2004 - December 2007
NextiraOne 2002 - 2004
Williams Company 1999 - 2002
Skills
Unified Communications, VoIP, Telephony, Telecommunications, Avaya, New Business Development, Salesforce.com, SIP, Customer Satisfaction, IVR, Networking, WAN, Ethernet, Vendor Management, Contact Centers, Switches, Cisco Call Manager, Network Architecture, SaaS, Customer Retention, Security, Lease Administration, Virtualization, CRM, SIP Trunking, Contract Negotiation, CTI, Corporate Real Estate, Disaster Recovery, Integration, Lease Negotiations, Network Security, Professional Services, Routers, Sales Engineering, Sales Presentations, Sales Process, Video Conferencing, Strategic Partnerships, Location Intelligence, Building Relationships, Tenant, Leases
Education
Golden West College 1996 — 1998
AA, Business Administration, National Honor Society
Marina High School
Advantage Communications Group June 2009 - Present
Qwest Communications July 2006 - June 2009
Shared Technologies May 2000 - May 2002
Williams Communications 1997 - 2000
Skills
Contract Negotiation, Unified Communications, Managed Services, Account Management, VoIP, New Business Development, Professional Services, Sales Management, Telecommunications, Product Marketing, SaaS, Enterprise Software, Ethernet, Management, Sales Operations, CRM, Leadership, Networking, Cloud Computing, Direct Sales, Sales, Solution Selling, Channel Partners, Sales Process, Salesforce.com, WAN, Wireless, MPLS, Co-location, Selling, Telephony, SIP Trunking, Hosted Services, Call Centers, Data Center
Education
Northwood University - DeVos Graduate School
Yahoo November 2013 - Present
Zix Corporation July 2012 - November 2013
Improving Enterprises November 2011 - November 2013
Vlingo November 2011 - July 2012
Shared Technologies June 2008 - November 2011
Tellabs, Inc November 2005 - April 2008
Tellabs, Inc March 2003 - November 2005
Skills
Java, JavaScript, XML, UML, Windows, Tomcat, SOAP, Ant, Scrum, Linux, Android, Mobile Applications, Agile Methodologies, Git, Object Oriented Design, REST, JSON, JUnit, TDD, Jenkins, HTTP, C++, ActionScript, WSDL, XSLT, XSD, PHP, HTML, Shell Scripting, Maven, SQLite, MySQL, Oracle, Mac OS X, Unix, AJAX, OWASP, MVC, GoF Patterns, JIRA, Amazon Web Services..., Google App Engine, Subversion, Servlets, JAX-WS, Test Driven Development, OOP, Software Development, SOA, JSP
Education
Southern Methodist University 2006 — 2010
MS, Software Engineering
California State University-Chico 1996 — 2000
BS, Computer Science
Bridge Information Services, Inc. August 2010 - Present
Verizon Business January 2008 - March 2010
Embarq February 2007 - January 2008
BRIDGE IS, INC April 2006 - February 2007
NextiraOne July 2004 - April 2006
Birch Communications September 2003 - April 2004
Sprint May 1999 - August 2002
Sprint May 1999 - February 2000
Shared Technologies May 1997 - May 1999
Shared Technologies May 1997 - May 1999
Skills
Network Engineering, IP, Telecommunications, Avaya, Cisco Technologies, VoIP, Call Centers, SIP
Education
Southern Methodist University
Sociolgy
Southern Methodist University
Sociology major
Texas Institution of Paralegals
Self Employed January 2012 - Present
The Fishery June 2011 - November 2011
Shared Technologies November 2003 - March 2009
Shared Technologies 2003 - 2009
Williams Communications 1993 - 1998
Jackson Voice Data 1993 - 1997
Skills
Telecommunications, Telephony, Selling, Sales, Sales Operations, Unified Communications, Management, Managed Services, VoIP, Voice Mail, SIP Trunking, SIP, Solution Selling, Wireless, Call Centers, T1, MPLS, Leadership, Direct Sales, Professional Services, ACD, Call Center, IP, IP, Call Center, ACD,...
Education
Dowling College 1990 — 1992
BA, Social Science
Suffolk County Community College
Associate's Degree, Business Management
Tyson Foods (Hillshire Brands, Sara Lee) November 2011 - Present
Comm-Works January 2000 - October 2008
Shared Technologies January 2006 - April 2008
Cardinal Marketing Group January 2000 - July 2004
Qwest Communications January 2000 - July 2004
Sprint October 1994 - July 1997
Skills
Unified Communications, VoIP, Telecommunications, Account Management, Avaya, Direct Sales, Security, Sales Operations, Business Development, Networking, Selling, Sales, Sales Management, Leadership, Managed Services
Education
Indiana University Bloomington 1985 — 1989
Journalism, journalism advertising
Columbus North 1981 — 1985
high school
Intervale Technologies April 2005 - Present
Shared Technologies 2004 - 2006
Summatis Communications 2002 - 2005
Paragon Communications 2001 - 2004
Paragon 2001 - 2003
Winstar 1999 - 2001
Winstar Communications 1999 - 2001
Trustar Retirement Services January 1998 - November 2000
Skills
Account Management, Avaya, Cisco Technologies, Business Development, Managed Services, Sales, Solution Selling, Technical Support, Telecommunications, Vendor Relationships, VoIP, Telephony, Unified Communications, Wireless
Education
St. Joseph's College (ME) 1992 — 1996
English
Reading Memorial High School 1989 — 1992
Jaxcom. Inc. January 2009 - Present
Shared Technologies March 2008 - August 2008
Nuance Communications February 2005 - October 2007
Mutare Software January 2002 - February 2005
Octel Communications 1993 - 2003
Octel Commincations October 1994 - January 2002
Avaya / Lucent Technologies October 1994 - January 2002
ROLM /IBM / Siemens Communications January 1983 - January 1994
Education
University of California, San Francisco 1987 — 1990
Information System Management
San Jose State University 1981 — 1984
Business Marketing
Radford High School
Teradata 2009 - Present
Shared Technologies April 2006 - 2008
Avaya 2001 - 2006
NCR Corporation 1979 - 2000
Skills
Channel, Sales Operations, VoIP, Sales, Selling, Account Management, Cloud Computing, Enterprise Software, Leadership, Managed Services, Management
Education
University of Bridgeport 1981 — 1984
MBA, MIS
Southern Connecticut State University 1973 — 1977
BS, Education
Alcatel-Lucent October 2012 - Present
Alcatel-Lucent Energy SID April 2011 - October 2012
Alcatel-Lucent April 2008 - April 2011
Shared Technologies 2005 - 2008
NextiraOne February 2001 - May 2004
Nortel Communications Systems,Inc. 1996 - 2000
Williams Communications 1996 - 2000
Skills
Unified Communications, VoIP, Telecommunications, Telephony, IP, Avaya, Complex Solution Selling, SIP Trunking, Troubleshooting, Ethernet, SIP, Direct Sales, Integration, Cisco Technologies, Management, Enterprise Software, LAN-WAN, Strategy, Security, Data Center, Solution Architecture, Network Design, Cloud Computing, Professional Services, Switches, Go-to-market Strategy, Networking, Channel Partners, Product Management, IVR, Network Architecture, Video Conferencing, SaaS, ATM networks, Mobile Devices, T1, Routing, Network Security, CTI, DWDM, Wireless Networking, Pre-sales
Education
Penn State University 1979 — 1982
Bachelors, Journalism (Broadcast Option)
Beechwood Elementary 1961 — 1968
Day Dreaming, Grade School
Publicis Groupe Re:Sources February 2015 - Present
Publicis Groupe (Prodigy Software Group contract) July 2014 - February 2015
Planet Payment December 2009 - March 2014
Citi July 2005 - December 2008
Citi January 2000 - June 2005
Shared Technologies November 1997 - October 1999
MER Communication Systems March 1991 - October 1997
Omni Data Systems 1986 - 1991
General Instrument 1983 - 1984
UNITED TECHNOLOGIES/NORDEN SYSTEMS 1982 - 1983
Skills
PMO, Program Management, Disaster Recovery, Project Management, Process Improvement, SharePoint, Business Analysis, IT Strategy, PMP, Risk Management, Project Portfolio..., Business Process..., Integration, Business Continuity, Portfolio Management, Financial Services, Vendor Management, Banking, Change Management
Education
Hofstra University
BS, Computer Science
Oceanside High School
Precision Sewing & Embroidery, LLC March 2013 - Present
360 Physical Therapy June 2011 - November 2012
Shared Technologies August 2007 - June 2011
Education
Arizona State University 2007 — 2009
BA, Communication
University of Arizona 2005 — 2007
Access Security Technology, Inc. May 2003 - Present
Shared Technologies 2000 - 2004
BellSouth Communications 1999 - 2003
Executone 1996 - 1999
ITC Holding - Interquest 1991 - 1994
Skills
Security, Telecommunications, Account Management, Project Management, Networking, Management, Managed Services, New Business Development, Salesforce.com, Surveillance, Business Planning, Security Clearance, Access Control, VoIP, Product Management, Solution Selling, Sales Management, Business Development, Program Management, Access, Telephony, Customer Service, SaaS, Vendor Management, Wireless
Education
University of Maryland University College 1983 — 1987
Management
Mercer University 1981 — 1983
BS, Business
Northside High School 1977 — 1980
Diploma, General Academics
Charles River Associates March 2009 - Present
Charles River Associates March 2009 - Present
Shared Technologies October 1997 - March 2009
WilTel Communications March 1991 - October 1997
Northern Telecom Inc. March 1985 - March 1991
Ericsson Information Systems October 1983 - March 1985
Southern New England Telephone March 1983 - March 1985
Skills
Telecommunications, Business Analysis, Disaster Recovery, Strategy, Project Management, Vendor Management, Change Management, Program Management, Integration, Visio
Education
Northeastern University 1973 — 1978
Bachelor of Science (BS)
Global Knowledge. Over 30 certified courses - telecom
Arrow Electronics September 2010 - Present
Shared Technologies January 2007 - August 2010
Avaya 2006 - 2007
Nortel 2005 - 2006
Nortel-Williams Communications Solutions-Bell Atlantic-NextiraOne January 1993 - January 2005
Cortel Business Solutions 1984 - 1992
Skills
Managed Services, Unified Communications, Telephony, Go-to-market Strategy, Cross-functional Team..., VoIP, Solution Selling, SIP, Avaya, Call Centers, Telecommunications, Channel Partners, Professional Services, Strategy, Sales, Data Center, SaaS, Enterprise Software, Cloud Computing, Direct Sales, WAN, T1, Ethernet, Vendor Management, IVR, Wireless, IP, New Business Development, Cisco Technologies, Strategic Partnerships, MPLS, SIP Trunking, Video Conferencing, Salesforce.com, Avaya Technologies
Education
Rowan University 1979 — 1983
Business/ Marketing
EarthLink 2012 - Present
Telequest Communications Technologies/Axion Technical Sales Consulting January 2006 - March 2012
AudioCodes January 2005 - January 2006
Netversant/Norstan January 2002 - January 2005
TELECONSULTANTS, LTD January 2000 - January 2002
Shared Technologies January 1997 - January 2000
JACKSON VOICE DATA/WILTEL/WILLIAMS COMM January 1994 - January 1997
Nortel Networks 1982 - 1994
Skills
CCNP, CCDP, CCDA, CCNA, VoIP, MPLS, SIP, WAN, Firewalls, NSE 4, Professional Services, Managed Services, Wireless, ACE Certified, Data Network Design, Call Centers, Unified Communications, Cloud Computing IaaS, SaaS, VMware VTSP, Cloud Computing, Solution Selling, Data Center, Telecommunications, Ethernet, Virtualization, IP, Sales Engineering, Networking, SIP Trunking, Enterprise Software, Cisco Technologies, IVR, Telephony, Network Design, Security
Education
New Jersey Institute of Technology 2013 — 2015
Master of Science (M.S.), Management Information Systems and Services
New Jersey Institute of Technology (NJIT) 2007 — 2011
B.A, Biology
Rutgers, The State University of New Jersey-Newark 2007 — 2011
Biological Sciences, Molecular Biology
I Ka Nani a'o Aloha June 2013 - Present
Hayward Unified School District March 2012 - Present
California Leadership May 2011 - March 2012
Unified TelData, Inc. October 2006 - October 2009
Shared Technologies 2000 - 2006
Southern Wine & Spirits 1987 - 2000
Skills
Word, Excel, Customer Relations, Call Center, Customer Service, Problem Solving, Microsoft Office, Administration, Telecommunications, Team Building, PowerPoint, Negotiation, Access, Contract Negotiation, Team Leadership, Event Planning, Event Management, Vendor Management, Outlook, Vendor Relations, Customer Satisfaction, Contract Management, Microsoft Excel, Microsoft Word, Call Centers, System Administration, Solution Selling, Salesforce.com, Sales, Management, Budgets, Strategic Planning, Project Management, Software Documentation, CRM, Analysis, Forecasting, Troubleshooting, Business Planning, Purchasing, Leadership, Sales Management, Security, Project Planning, Time Management, Account Management, Public Speaking, Coaching, Interviews, Operations Management
Education
California State University-Hayward - School of Business and Economics 1981 — 1984
BS, Business Admin
Chabot College 1978 — 1981
AA, Admin of Justice, Business
Pacific High School - San Leandro
JP Reis February 2010 - Present
JP Reis January 2010 - Present
JP Reis January 2006 - April 2010
JP Reis July 2006 - February 2010
JP Reis January 2006 - January 2010
Verizon Business March 2004 - November 2006
Verizon March 2004 - February 2006
IPC Information Systems August 2002 - March 2004
IPC Systems, Inc. April 2002 - March 2004
Shared Technologies July 2000 - August 2002
Skills
Vendor Management, Data Center, Solution Selling, VoIP, New Business Development, Account Management, Managed Services, Product Management, Unified Communications, Project Management, Program Management, Service Delivery, Sales, Disaster Recovery, RFP, Project Delivery, Business Development, Strategy, Telephony, Leadership, ITIL, Change Management
Education
Rutgers University 1990 — 1994
BA, Marketing
Rutgers, The State University of New Jersey-Newark 1990 — 1994
BA, Marketing
BAY ALARM1000 E. HOWELL August 2006 - March 2010
Shared Technologies April 1995 - August 2006
Skills
Telecommunications, Customer Service, Problem Solving, Purchasing, Customer Relations, Budgeting, Excel, Customer Satisfaction, Vendor Relations, Word, Account Management, Team Building, Vendor Management, Microsoft Office, Forecasting, Inventory Management, Operations Management, Team Leadership, Project Planning, Outlook, Administration, Management, Call Centers, Contract Negotiation, Software Documentation, Microsoft Word, Warehousing, Leadership, Software Installation, Sales, ACD, Process Improvement, Sales Management, Sales Operations, Shipping, Microsoft Excel, Training, Networking, Inventory Control, Wireless, Program Management, CRM, New Business Development, Contract Management, Forklift Operator, Direct Sales, Customer Retention, Negotiation, Analysis, Material Handling...
Education
Fullerton College 1962 — 1964
Business, Business
WHITTIER HIGH SCHOOLWHITTIERFULLERTON JCFULLERTON
Business, Business
Avantel October 2011 - Present
Shared Technologies February 2006 - March 2009
Williams Company May 1998 - September 2006
Skills
IP PBX, Voice Mail, Technical Service
Education
San Jose State University
West Valley College
Scottish Rite Children's Hospital August 2015 - Present
The Berea Church, Inc. August 2006 - Present
Beacon Hill Staffing Group September 2014 - August 2015
Borden Dairy Company July 2008 - April 2014
Remington Intelligence Staffing / Manpower November 2007 - July 2008
Shared Technologies August 2006 - November 2007
FedEx Kinko's June 2005 - August 2006
Home Interiors & Gifts April 2001 - June 2005
Robert Half International September 1998 - April 2001
INFUSION MANAGEMENT SYSTEMS August 1997 - September 1998
Skills
Internal Controls, Accounting, Sarbanes-Oxley Act, Finance, General Ledger, Account Reconciliation, Accounts Payable, Accounts Receivable, Variance Analysis, Financial Accounting, Auditing, Payroll, Financial Analysis, PeopleSoft, JD Edwards, Invoicing, Fixed Assets, Budgets, Journal Entries, SAP, Access, Banking, Analysis, Financial Statements, ERP, Software Documentation, Spreadsheets, Bank Reconciliation
Education
Criswell College 2012 — 2017
MACL, Christian Leadership, 3.5
Dallas Baptist University 2010 — 2011
MACM, Christian Ministry, 3.75
University of Oklahoma 1988 — 1993
BBA, Accounting, 3.0
Ficek Electric and Communications Systems October 2013 - Present
G3 Technology Partners June 2012 - October 2013
Shared Technologies April 1993 - April 2012
WilTel Communications 1993 - 2000
meade electric December 1987 - April 1993
jmb realty 1988 - 1993
O'Brien Electric December 1984 - 1987
Skills
Testing, Telephony, Voice Mail, VoIP, IP, Telecommunications, Avaya, Cabling, Switches, T1, Call Center, SIP, Call Centers, Cisco Technologies, Wireless, Unified Communications, Integration, Networking, LAN-WAN, Ethernet, Software Installation, IVR, Network Design, Managed Services, ISDN, ACD, WAN, SIP Trunking, Routers, Data Center, Routing, Wireless Networking, Optical Fiber, TDM, Fiber Optics, TCP/IP, MPLS, Troubleshooting, CTI, Video Conferencing, Network Engineering, Broadband, Contact Centers, CCNA, QoS, DS3, Co-location, Technical Support, Disaster Recovery, Sales Engineering
Education
Moraine Valley Community College 1979 — 1980
general
NECA/IBEW 4 year low voltage apprenticeship
SAIC March 2012 - Present
Lockheed Martin Information Technology April 2010 - February 2012
Wyle IS August 2002 - January 2010
Verizon Business 2010 - 2010
Shared Technologies February 1998 - August 2002
Williams Communications February 1997 - March 1998
Verizon Enterprise Solutions 1995 - 1997
Skills
DoD, VoIP, Unified Communications, PBX, Avaya, IP, FAA, NASA, Contact Centers, Project Management, Cisco Technologies, Servers, Call Centers, Solution Selling, Product Management, ISDN, Enterprise Software, Wireless, Troubleshooting, Telecommunications, TDM, Video Conferencing, Networking, Software Installation, Managed Services, Virtualization, Software Documentation, Switches, Voice Mail, Telephony, Firewalls, Cloud Computing, SIP, Windows Server, Testing, Professional Services, H.323, IP PBX, Avaya Technologies
Education
Fort Hays State University 2014 — 2015
Bachelor of Science (BS), Information Technology
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Information Technology (Cisco Networking)
Virginia Intermont College 1989 — 1993
Graphic Design
Shared Technologies telecomm.tech.new york hilton2000 - 2010
Education
New York Institute of Technology 1982 — 1984
bachelor, computer technology
Baylor School of Education August 2012 - Present
Shared Technologies May 2006 - April 2013
White's Chapel UMC May 2012 - August 2012
Education
Baylor University 2010 — 2014
Cleary Gottlieb Steen & Hamilton LLP October 2002 - Present
Cosentini Information Technologies September 2001 - October 2002
NextiraOne April 1997 - September 2001
Williams Communication / Wiltel May 1996 - April 1997
Shared Technologies September 1995 - April 1996
Essex House (Hotel Nikko NY) February 1994 - August 1995
Skills
Lotus Notes, VMware, Visio, Troubleshooting, Project Management, Mobile Technology, Windows, Cisco UCS, Nortel Meridian, Avaya Communication..., Avaya IP Telephony, Meridian Mail, Meridian Max, Octel, Call Pilot, Microsoft Applications, Norstar, Telecommunications..., Telecommunications..., Disaster Recovery, Avaya, IT Management, Blackberry Enterprise..., Unified Communications, VMware ESX, Data Center, Telephony, Cisco Technologies, Voice Mail, Avaya Technologies, Networking, VoIP
Education
Skyline Training 2014 — 2014
Cisco Communications Manager Administration, Version 10.0
Skyline Training 2014 — 2014
Cisco Unity Connection Administration, Version 10.0
Los Angeles City College 1987 — 1989
Insight Global January 2013 - July 2014
Currently pursuing opportunities and consulting January 2012 - January 2012
CenturyLink 2000 - 2012
Shared Technologies January 1999 - May 2000
Skills
Telecommunications, Vendor Management, Data Center, Visio, Solaris, SDLC, Requirements Analysis, Call Center, Business Case, Integration, Disaster Recovery, Business Analysis, Adtran, HP-UX, Unix, DB2, Process Improvement, PMP, PMO, Program Management, Requirements Gathering
Education
Bellevue Community College 2013 — 2013
Project Management, B+
Arrow Electronics January 2012 - Present
Shared Technologies April 2008 - Present
Nortel Networks March 2003 - April 2008
Nortel Networks March 2001 - March 2003
Nortel Networks March 2000 - March 2001
Nortel September 1996 - March 2000
US Army September 1992 - September 1996
Skills
VoIP, Computer Hardware, Software Installation, Troubleshooting, Customer Service, Windows, Problem Solving, Team Building, Customer Relations, Integration, Switches, Meridian, Operations Management, Negotiation, Mentoring, Deployment, Vendor, PBX, Documentation, Linux, Validation, Microsoft Office, Excel, IP Networking, Avaya, Telephony, TCP/IP, Voice Mail, IP, System Deployment, Microsoft Excel, TDM, Unified Communications, ISDN, Routing, Telecommunications, Software Documentation, Ethernet, SIP
Education
Northern Arizona University 1988 — 1990
None, Communications, Anthropology
American Embassy School 1985 — 1988
Diploma, High School
Time Warner Cable Business Class October 2010 - Present
Shared Technologies September 2005 - January 2009
NextiraOne August 2003 - April 2004
T I C Enterprises, LLC August 1993 - January 2003
Skills
SaaS, VoIP, Wireless, Cisco Technologies, Managed Services, Cloud Computing
Education
Xavier University 1980 — 1984
BS, Psychology
California State University-Northridge
Master of Science - Clinical/Community Psych
LA LA USA (Formley known as National Dairy Holdings LP) July 2008 - Present
LALA USA/BORDEN MILK January 2008 - Present
The Berea Church August 2006 - Present
Creative Impressions Resumes August 1998 - Present
Self Employeed December 2007 - July 2008
CVS/CAREMARK November 2007 - July 2008
Shared Technologies August 2007 - November 2007
Shared Technologies Inc June 2006 - November 2007
FEDEX KINKOS August 2005 - August 2006
Home Interiors & Gifts April 2001 - June 2005
Education
Dallas Baptist University 2010 — 2016
MACM, Christian Ministry
University of Oklahoma 1988 — 1993
BBA, Accounting
University of Oklahoma
Bachelor of Business Administration, Accounting
Dallas Baptist University
Master of Arts
UnitedLayer July 2014 - Present
Level 3 Communications October 2010 - July 2014
TelePacific Communciations May 2008 - November 2010
Shared Technologies July 2006 - May 2008
American Telesource, Inc. October 1997 - June 2006
Skills
Solution Selling, Cisco Sales Expert, Account Management, Telecommunications, VoIP, SIP Trunking, MPLS VPN, MPLS, Strategic Partnerships, Avaya, ShoreTel, Unified Communications, Channel Partners, SIP, Contact Centers, Co-location, Hosted Services, Telephony, Selling, IP, Networking, Enterprise Software, Ethernet, Professional Services, Sales Operations, Managed Services, Cisco Technologies, Security, SaaS, Data Center, Direct Sales, Wireless, T1, Cloud Computing, Call Centers, WAN, PRI, Metro Ethernet, Sales Engineering, Broadband, Internet Services, Long Distance, LAN-WAN, Salesforce.com, Network Design, Private Line, Computer Network..., Making Coffee, Roasting, Sales
Education
Golden Gate University
Business
Singular Sensation Productions,LLC 2009 - Present
Private Contractor October 2008 - Present
Singular Sensation Productions January 1980 - Present
Shared Technologies August 2005 - July 2009
NextiraOne, LLC 1998 - 2006
Fujitsu America November 1991 - September 1997
IBM/Rolm/Siemens November 1987 - December 1991
Skills
IVR, Avaya, Telecommunications, CTI, SIP, Contact Centers, Call Center, ACD, Telephony, MPLS, Unified Communications, VoIP, Voice Mail, T1, Managed Services, Program Management, Project Management, Call Centers, LAN-WAN, Customer Satisfaction, Management, Enterprise Software, Service Delivery, ISDN, Vendor Management, Cisco Technologies, SIP Trunking, Ethernet, Wireless, Project Planning, Networking, Budgets, System Deployment, IP, Data Center, Switches, Sales, Professional Services, WAN, Strategic Partnerships, Sales Engineering, Hosted Services, Mobile Devices, Routers, Network Architecture, CRM, Product Management, SaaS, Cloud Computing, Technical Writing
Education
Gettysburg College
BA, Political Science/Seconday Ed
New York University
MFA, Direction and Choreography
Parker Drilling Company December 2014 - Present
Parker Drilling Company March 2014 - Present
Parker Drilling Company September 2009 - Present
Shared Technologies April 2008 - August 2009
Flowserve Corporation April 1997 - May 2008
PricewaterhouseCoopers September 1986 - March 1997
Skills
Accounting, Internal Controls, Financial Reporting, Sarbanes-Oxley Act, Auditing, Business Process..., Financial Analysis, Process Improvement, Risk Management, Cash Management, Mergers & Acquisitions, Finance, Forecasting, Management, ERP, US GAAP, Cost Accounting, Tax, SAP, SEC filings, Sarbanes-Oxley, Managerial Finance, Budgets, Due Diligence, IFRS, Financial Accounting, Energy, Variance Analysis, Revenue Recognition, Strategic Financial..., Internal Audit, Hyperion Enterprise, Financial Modeling, General Ledger, Accounts Payable, Financial Audits, Consolidation, GAAP, Manufacturing, Account Reconciliation, Accounts Receivable, Business Valuation, CPA, Cash Flow, Cash Flow Forecasting, External Audit, Financial Forecasting, Fixed Assets, Tax Accounting, Corporate Tax
Education
California State University-Dominguez Hills 1983 — 1986
BS
Marine Corps IT Center, KCMO June 2010 - Present
Strategic Communications June 2010 - Present
Black Box Network Services January 2008 - August 2009
YTB Travel 2006 - 2008
Shared Technologies May 2006 - November 2007
Netsian Technologies Group April 2004 - May 2006
Shared Technologies March 2000 - April 2004
Canyon Telecom 1999 - 1999
NEC BNS 1998 - 1999
Shands Hospital 1994 - 1998
Skills
Troubleshooting, Telephony, Telecommunications, Cabling, NEC, VoIP, Avaya, Network Engineering, Data Center, XP, Operating Systems, IP, LAN-WAN, BMC Remedy, Network Administration, T1, Cisco Technologies, Integration, Networking, System Deployment, VMware, Computer Hardware, CCNA, Wireless Networking, Ethernet, Switches, TCP/IP, Security, WAN, Active Directory, Hardware, Unified Communications, Routers, Vendor Management, Software Installation, Technical Support, Wireless, Call Centers, VPN, Disaster Recovery, Windows Server, Network Security, Security+, Virtualization, Managed Services, Laptops, System Administration, Windows 7, Windows XP, Network Design
Education
Gateway Community College 1999 — 2000
Susquhanna Job Corp Center 1979 — 1980
GED
St. Croix Central High 1977 — 1979
HS Diploma
Lew Muckle Elemetary School 1971 — 1975
NA
Lou Stellabotte III August 2000 - Present
Ecomm 2000 - Present
Shared Technologies April 1999 - June 2000
Education
Philadelphia University
Bank of America April 2013 - Present
CVS Caremark Corporation February 2013 - April 2013
HP February 2011 - February 2013
CVS/Caremark February 2008 - February 2011
Creative Communications, LLC June 2006 - November 2007
BLACK BOX NETWORK SERVICES (formerly NextiraOne, LLC) 2002 - 2006
Shared Technologies 1997 - 2002
Skills
Telecommunications, Customer Relations, Documentation, Customer Service, VoIP, Vendor Management, Data Center, Telephony, IVR, Integration, Unified Communications, Project Management, Team Leadership, Managed Services, Program Management, Avaya, Software Documentation, Cross-functional Team..., Management, Pre-sales, Outsourcing, Project Planning, Requirements Analysis, Business Analysis, Cisco Technologies, Analysis, Visio, Resource Management, SDLC, Process Improvement, ITIL, Service Delivery, IT Management, Disaster Recovery, Leadership, IT Service Management, Professional Services, SharePoint, CRM, PMO, Quality Assurance, Project Portfolio..., Business Process, IT Strategy, MS Project, Risk Management, Enterprise Software, Security, Networking, Software Project...
Education
DeVry University 2009 — 2011
BS, Technical Management; with concentration in Project Managment
Trinidad State Junior College 1988 — 1990
AAS, Data Processing
Trinidad High School 1983 — 1985
HS, Business
AdvanTel Networks 2010 - Present
CNR Connect, Inc. 2007 - June 2009
NetVersant Solutions 2004 - January 2007
Datacom Telecommunications 2002 - April 2004
Shared Technologies 1998 - 2002
British Telecom North America 1995 - 1998
Skills
Program Management, Business Development, Operations Management, Contract Management, Sales Operations, Vendor Relationships, Customer Service..., Telecommunications, Vendor Management, Call Center, Managed Services, Account Management, Contact Centers, Professional Services, VoIP, CRM, Call Centers, SaaS, PMP, Strategic Partnerships, New Business Development, Leadership, Team Leadership, Management, Enterprise Software, Telephony, Start-ups, Unified Communications, Project Planning, Business Strategy, Avaya, Cloud Computing, Project Management, Budgets, IP, Solution Selling, Sales Management, Sales, Customer Satisfaction, Wireless, IT Strategy, Lead Generation, Security, Data Center, Salesforce.com, Team Building, Cross-functional Team..., Product Management, Channel Partners, Networking
Education
Grand Canyon University
Bachelor of Science - Business Administration
Fidelity Investments January 2012 - Present
Priority Pass, Vip Travel Club June 2011 - January 2012
BEPCO, LP October 2010 - May 2011
Shared Technologies October 2008 - October 2010
Q Investments March 2007 - October 2008
Skills
Microsoft Excel, Outlook, Access, Microsoft Word, Financial Reporting, Analysis, Cash Flow, Financial Analysis, Variance Analysis, Accounting, Finance, Budgets, Excel, Axa, FRx Reporting, SQL, SQL database design, MS Query, Quickbooks, MYOB, Word, PowerPoint, Sage FAS, Lotus Notes, IBM AS/400, Crystal Reports, Business Objects, Hyperion, Management, Financial Services, Billing Systems, Client Billing, Customer Service
Education
Lake Superior State University 2003 — 2006
Finance & Economics and Business Administration Management, Finance, Business, Accounting
Konica Minolta Business Solutions U.S.A., Inc. January 2013 - Present
All Covered January 2013 - Present
Leaders in Sales Management Professional Services in New York 2012 - Present
Ricoh Corporation April 2004 - March 2012
Shared Technologies 2001 - 2003
T-Mobile 1997 - 2001
SkyTel November 1995 - February 1997
Procomm Systems, INC May 1989 - November 1995
Skills
Professional Services, Windows, Salesforce.com, Sales Management, Sales Operations, Sales Presentations, Technology, Technology Management, Mobile Technology, Team Leadership, Strategic Leadership, Mentoring, Consultants, P&L Responsibility, Sales, Microsoft Office, Solution Selling, Sales Process, Direct Sales, Telecommunications, Enterprise Software, VoIP, Team Building, Cross-functional Team..., Major Accounts, Document Management, Process Improvement, Telephony, Consulting, Leadership, Pre-sales, Change Management, Team Management, Unified Communications, New Business Development, Contract Negotiation, Account Management, Business Analysis, Managed Services, B2B, Project Management, Strategic Planning, Business Process..., Business Development, MPLS, Data Center, Enterprise Content..., Call Center, Integration, Strategy
Education
William Paterson University of New Jersey 1982 — 1984
Glen Rock 1979 — 1982
Harvard Business School
Project Management
Univoip Inc. December 2012 - Present
ArrowS3 - Shared Solutions and Services (formerly Shared Technologies) September 2007 - 2012
Shared Technologies October 2004 - September 2007
Cypress Communications 2003 - 2004
Bell South Communications, Inc 1989 - 1992
Skills
Operations..., Telecommunications, Planning and..., Maintenance Management, Event Planning, Party Plan, Nortel, Change Control, Voice Mail, Unified Communications, Project Planning, SIP, Project Management, ACD, Management, Contact Centers, Avaya, Telephony, Video Conferencing, ISDN, Frame Relay, Fiber Optics, VoIP, SIP Trunking, CTI, Optical Fiber, Call Centers, LAN-WAN, T1, IVR, Training, Service Delivery, Cisco Technologies, Data Center, Managed Services, Network Design, Operations Management, Cisco Call Manager, Networking, IP PBX, Cabling, TDM, Broadband, Customer Satisfaction, Sales Engineering, Switches, Co-location, Sales, Wireless, IP
Education
Santa Monica College 1980 — 1982
General Studies
Santa Monica High School 1977 — 1980
Shared Technologies July 2012 - Present
Black Box Network Services February 2006 - July 2012
Telecommunications management solutions August 2000 - February 2002
Skills
Networking, Cisco Technologies, VoIP, Switches, Routers, IP, Telecommunications, WAN, LAN-WAN, Troubleshooting, Data Center, Data Cableing, Network Administration, Cabling, TCP/IP
Education
San Jose City College
NACR June 2005 - Present
Data-Com Telecommunications 2004 - 2005
PAETEC 2003 - 2004
Focal Communications 2000 - 2003
Shared Technologies 1999 - 2000
Nortel Networks 1993 - 1998
Bell Atlantic 1984 - 1993
U.S. Army January 1976 - December 1978
Skills
Sales, Avaya, Managed Services, Telecommunications, Solution Selling, Management, Telephony, SIP, IP, Avaya Technologies, Direct Sales, VoIP, Unified Communications, Wireless, Call Centers, Professional Services
Education
Kean University
Bachelor of Science (BS), Management Science
SIGNET Electronic Systems, Inc March 2014 - Present
Ronco Communications July 2013 - February 2014
Arrow S3 August 2010 - June 2013
Shared Technologies 1977 - 2005
Skills
Account Management, Channel, CRM, Direct Sales, Sales Operations, Managed Services, VoIP, Telecommunications, Sales Process, Channel Partners, Salesforce.com, Professional Services, Solution Selling, Business Development, Sales Management, Unified Communications, New Business Development, SaaS, Cloud Computing, Selling, Project Management, Strategic Planning, Enterprise Software, Wireless, Sales
Education
Massachusetts College of Art
The Queen Mary Hotel December 2009 - Present
Scottel Voice & Data July 2004 - July 2009
EDS Inc August 2003 - May 2004
Shared Technologies January 1998 - January 2003
Aerotek Telecommunication Services September 1997 - February 1998
Supply Technology Inc. May 1993 - September 1997
United States Navy October 1978 - April 1993
WKDW AM/WSGM FM 1975 - 1978
Skills
Troubleshooting, Telecommunications, Technical Support, Management, Software Installation, Customer Service, Telephony, System Administration, Vendor Management, Nortel Meridian, Two-way Radio, CCTV, Asset Management, T1, Cabling, LAN-WAN, Mitel 3300
Education
Cerritos College 2013 — 2016
Bachelor of Arts (B.A.), History
Long Beach City College 1988 — 2012
None, General Education
Bridgewater College 1977 — 1978
None, English, Biology, Psychology, Speech
Robert E. Lee High School 1973 — 1976
Diploma, General Education
United States Postal Service July 2010 - Present
Canon Business Solutions March 2008 - July 2010
DHL Express November 2002 - February 2008
CEI 2001 - 2002
Choice One Communications 2000 - 2001
Shared Technologies 1998 - 2000
Lucent Technologies 1997 - 1998
Skills
B2B, Lead Generation, Sales Operations, Salesforce.com, Cold Calling, Solution Selling, New Business Development, Sales Management, Sales Process, Direct Sales, Sales, Selling, Marketing, CRM, Management, Customer Retention, Operations Management, Telecommunications, Marketing Strategy, Leadership, Account Management, Networking, Business Intelligence
Education
Robert Morris University
United Pentecostal Church October 2008 - Present
Equant 2001 - 2003
Shared Technologies 2000 - 2001
Williams Communications 1997 - 2000
Bell Atlantic Meridian Systems 1995 - 1997
LabCorp 1989 - 1995
Inova Health System 1984 - 1989
Skills
Unified Communications, Telecommunications, Call Center, Telephony, SIP Trunking, VoIP, ACD, Networking
Education
American Military University 2011 — 2015
Bachelor's Degree, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
South Pacific Bible College 2008 — 2011
Associate's degree, Theology/Theological Studies
University of Maryland University College 2008 — 2011
Bachelor's degree, Homeland Security, Law Enforcement, Firefighting and Related Protective Services, 3.8
Northern Virginia Community College
Associate of Science (A.S.), Management Information Systems and Services
People's Trust Homeowners Insurance June 2013 - Present
Applied Card Systems April 2007 - June 2013
Applied Card Systems September 1998 - April 2007
Precision Response Corporation March 1995 - January 1998
Shared Technologies January 1993 - March 1995
Skills
Servers, Active Directory, Firewalls, Windows Server, Switches, Software Installation, Routers, Networking, VMware, Security, Disaster Recovery, TCP/IP, VoIP, Antivirus, Technical Support
Education
Broward Community College 1996 — 1998
Computer Science
Spanish River High School 1993 — 1996
High School, Computer Science
Avaya December 2009 - Present
Nortel 2000 - 2009
Shared Technologies 1998 - 2000
WilTel Communications 1994 - 1998
Jackson Voice and Data 1993 - 1994
Northern Telecom/NYNEX Meridian Systems 1985 - 1993
New England Telephone Co 1981 - 1985
Skills
Telephony, SIP, VoIP, Unified Communications, Avaya, Telecommunications, Unified Messaging, Sales Engineering
Education
Northeastern University 1985 — 1986
Certificate, Computer Data processing
Cardinal Spellman High School 1978 — 1981
Diploma, cardinal spellman high school
Shared Technologies May 2006 - Present
National Basketball Association May 2001 - March 2006
InfoDesk June 1998 - May 2001
Group Health Insurance June 1998 - June 1999
Dow Jones September 1987 - 1998
Dow Jones Telerate June 1991 - September 1995
FDNY December 1972 - August 1984
Skills
Telecommunications, VoIP, LAN-WAN, Networking, Solution Selling, MPLS, Business Planning, Management, IP, Vendor Management, Network Engineering, Cloud Computing, Unified Communications, Data Center, Entrepreneurship, Avaya, SIP, Telephony, Software Development, Process Improvement, Wireless, Cisco Technologies, Managed Services, T1, SIP Trunking
Education
Dominican College of Blauvelt 1990 — 1993
Coldwell Banker Residential Brokerage October 2014 - Present
CGL RESOURCES, LLC July 2014 - Present
CenturyLink Business December 2012 - June 2014
Siemens Enterprise Communications April 2010 - July 2012
Mitel Networks May 2009 - April 2010
Shared Technologies February 2008 - February 2009
ATT March 2007 - February 2008
BellSouth January 1999 - February 2007
Skills
Selling, Project Management, CRM, Project Planning, Managed Services, Management, Direct Sales, Telecommunications, Forecasting, VoIP, Sales, Unified Communications, Performance Management, Salesforce.com, Business Development, SaaS, Cloud Computing, Sales Process, Solution Selling, Contract Negotiation, Account Management, Lead Generation, New Business Development, Negotiation, Channel Partners, Sales Operations, Cross-functional Team..., Leadership, Training, Customer Satisfaction, Wireless, Networking, Co-location, Professional Services, Telephony, Call Centers, SIP Trunking, SIP
Education
Jackson State University
B.S., Computer Science
Vail Resorts March 2013 - Present
Nancy VanCleve Design January 2012 - September 2012
Design Center NOVA Internships September 2011 - December 2011
Shared Technologies August 2006 - August 2008
Hilton Hotels Worldwide August 2000 - July 2006
Skills
Adobe Creative Suite, AutoCAD, Microsoft Office, architectural drafting, 3-d rendering, PBX, Quickbooks, Voice and data systems, Strategic Sales...
Education
Northern Virginia Community College 2010 — 2011
Interior Design, Interior Design GPA 3.87
Marshall University
Bachelor of Business Administration (B.B.A.), Business Administration
Novarits Pharmaceutical Corporation February 2012 - Present
Marchesini Packaging Machinery June 2008 - March 2012
Schering-Plough Pharmaceuticals (now Merck) February 2008 - June 2008
Shared Technologies April 2006 - February 2007
AT&T May 2001 - October 2005
MCI Corporation 1987 - 1998
Skills
Cross-functional Team..., Project Management, Project Planning, Vendor Management, Pharmaceutical Industry, Program Management, Document Management, Team Leadership, Strategic Planning, Forecasting, Process Improvement, Procurement, Change Control, Quality Assurance, GMP, Strategy, Management, Leadership, Training, Supply Chain Management, Outsourcing, Manufacturing, Change Management, Inventory Management, Software Documentation, Sales Operations, Sales, CRM
Education
Rowan University 1980 — 1984
BA Communications, Journalism & Public Relations, BA
Twisted Pair Solutions LLC July 2015 - Present
Tory Burch September 2014 - July 2015
Insight Global August 2013 - September 2014
Landauer Metropolitan May 2012 - August 2013
Fordham University March 2007 - May 2012
Westcon Group, NA 2003 - 2006
Westcon Group NA February 2000 - June 2003
Shared Technologies October 1998 - February 2000
Philips Research April 1991 - October 1998
Skills
VoIP, Telecommunications, Vendor Management, Project Management, Researching New..., Disaster Recovery, MS Project, Cost Reduction..., Solution Implementation, Blueprint Reading, Test Planning, Carrier Relationship..., Vendor Relationships, Cost Efficiency, ITIL Certified, Team Leadership, Contract Negotiation, Customer Service, Mergers & Acquisitions, Cable Management, VLAN, QoS, Telecom Expense..., Purchasing Negotiation, IT Procurement, Timely Decision Making, Highly responsible, Self-starter, Achieve Results, Management, Information Technology, Leadership, System Deployment, Strategy, Training, Wireless, Analysis, Project Planning, Change Management, IT Management, IT Strategy, Video Conferencing, Business Continuity, Networking, SharePoint, Software Documentation, Integration, Security, SQL, Cisco Technologies
Education
Fordham Gabelli School of Business 2007 — 2012
Bachelors, Business Administration, Major in Management
Albert Einstein College of Medicine January 2012 - Present
Morgan Stanley September 2010 - January 2012
XO Communications April 2010 - July 2010
Shared Technologies February 2007 - August 2008
Shearman and Sterling December 2000 - April 2006
Time Warner Cable New York April 1996 - December 2000
Skills
PMP, VoIP, Telecommunications, Vendor Management, Project Management, Cisco Certified, Leadership, Project Planning, Cisco Technologies, Management, Program Management, Networking
Education
City University of New York
Shared Technologies April 2007 - Present
Black Box Network Services November 2006 - March 2007
NextiraOne June 2000 - November 2006
Education
Rice University 1978 — 1982
Master
Dell August 2014 - Present
Broadvox October 2010 - June 2014
Cypress Communications June 2002 - October 2010
WorldCom September 2000 - June 2002
Intermedia November 1997 - September 2000
Shared Technologies October 1995 - November 1997
La Salle University 1992 - October 1995
Skills
Telecommunications, VoIP, Unified Communications, Managed Services, Telephony, T1, IP, Call Centers, Data Center, SIP Trunking, Networking, LAN-WAN, Avaya, Wireless, Troubleshooting
Education
La Salle University 1989 — 1993
BA, Biology
The University of Texas Health Science Center at Houston February 2015 - Present
The University of Texas Health Science Center at Houston March 2013 - February 2015
Brazoria County District Clerk July 2011 - March 2013
Brazoria County Historical Museum February 2011 - July 2011
Shared Technologies July 2007 - April 2010
Centel/Wiltel/Williams Communications/NextiraOne/Black Box Voice Service January 2000 - July 2007
Centel/Wiltel/Williams Communications/NextiraOne/Black Box Voice Services January 1990 - June 2007
Gulf States, Inc January 1989 - 1990
Intermedics May 1988 - December 1988
Angleton Asphalt 1986 - January 1988
Skills
Switches, VoIP, Telecommunications, Call Center, Technical Support, Ethernet, ACD, Networking, Voice Mail, Routing, Unified Messaging, Call Centers, TDM, Visio, Troubleshooting, Unified Communications, Telephony, Avaya, Software Documentation, T1, Software Installation, Contact Centers, SIP, IP, LAN-WAN, Cisco Technologies
Education
Western Governors University 2009 — 2015
Bachelor’s Degree
Nortel Networks 1992 — 2009
Global Knowledge 2000 — 2007
NextiraOne 2004 — 2005
Alvin Community College 1992 — 1998
Brazosport College 1988 — 1990
Stephen F. Austin State University 1988 — 1988
Art Institute of Houston 1985 — 1986
Integra 2012 - 2012
AMS.NET 2010 - 2012
Shared Technologies August 2007 - 2009
TruGreen LandCare 2006 - 2007
Synectic Technologies 2005 - 2006
Avaya 2003 - 2005
Expanets 2000 - 2003
State Farm 1999 - 2000
Oakwood Corporate Housing 1997 - 1999
Skills
Cold Calling, Cisco, Account Management, New Business Development, VMware, Data Center, Consultative Selling, VoIP, Avaya, PBX, Solution Selling, Lead Generation, Telecommunications, Selling, Enterprise Software, Customer Acquisition, Cisco Technologies, Customer Experience, Unified Communications, MPLS, Business Development, Networking, Professional Services, Sales Operations, Sales Process, Wireless, IP
Education
De Anza College 1992 — 1995
Associates, Liberal Arts
Shared Technologies 2006 - Present
TelCove 2003 - 2004
Education
Penn State University 1979 — 1982
Vox Mobile February 2015 - Present
NewVoiceMedia February 2014 - January 2015
Shoretel Sky March 2012 - February 2014
M5 Networks May 2009 - December 2012
M5 Networks May 2007 - May 2009
M5 Networks October 2002 - May 2007
Cisco 1999 - 2002
Shared Technologies 1994 - 1999
Nortel Networks 1991 - 1994
EDS Group 1989 - 1992
Skills
Enterprise Software
Education
Iona College 1984 — 1988
BBA, Finance
Cisco Systems March 2011 - Present
Zensar Technologies June 2009 - March 2011
Teleplus Inc. June 2007 - June 2009
Shared Technologies June 2005 - June 2007
NextiraOne November 1999 - June 2005
Executone (Claricom, Staples Communications) May 1984 - November 1999
Skills
Managed Services, Solution Selling, Unified Communications, Telecommunications, Selling, Data Center, Leadership, Direct Sales, Sales, Sales Management, Customer Service, Storage, Contact Centers, MPLS, Cisco Technologies, Sales Operations, Contract Negotiation, Professional Services, Enterprise Software, Channel Partners, New Business Development, Virtualization, CRM, Management, SaaS, Cloud Computing, Security, Disaster Recovery, Telepresence, VoIP, Vendor Management, Information Technology, Sales Process, Salesforce.com, Wireless, Business Development
Education
Illinois State University
Arrow Systems Integration June 1999 - Present
Arrow S3 page 1999 - 2013
Shared Technologies 1999 - 2008
Williams Communications 1986 - 1999
WilTel Communications 1986 - 1999
Skills
VoIP, Unified Communications, Avaya, SIP, Telecommunications, Telephony, Unified Messaging, ACD, Managed Services, IP, Switches, Customer Oriented, Nortel Meridian, Sales, Contact Centers, Long-term Customer..., Solution Selling, TDM, IVR, Ethernet, SIP Trunking, CTI, MPLS, LAN-WAN, QoS, SS7, Wireless, ISDN, Hosted Services, WAN, Voice Mail, IP PBX, Sales Engineering, Video Conferencing, Call Centers, Cisco Technologies, Co-location, Cabling
Education
Rowan University 1967 — 1969
Glassboro State College
QIAGEN April 2009 - Present
Shared Technologies August 2005 - April 2009
Shared Technologies January 2003 - July 2005
MedImmune 2005 - 2005
Focal Communications 2001 - 2003
Focal Communications 2000 - 2001
WorldCom 1999 - 2000
Education
Montgomery College 2006 — 2008
Certificate, Paralegal Studies
Eureka College 1995 — 1996
Shared Technologies Sr Account ExecutiveLDMI Telecommunications1996 - 2001
Education
Fraser High 1980 — 1984
Baker College Business and Corporate Services
PayScale, Inc. March 2012 - Present
Cbeyond February 2011 - March 2012
Onvia 2009 - May 2011
Shared Technologies August 2008 - 2009
Level 3 Communications 2007 - 2008
Broadwing Communications (Acquired by Level(3) Communications) 2006 - 2007
Verizon Business 2004 - 2006
Electric Lightwave 2000 - 2004
Qwest Communications 1996 - 1999
Skills
Solution Selling, Enterprise Software, SaaS, Sales, Leadership, Direct Sales, Sales Operations, B2B, Selling, Telecommunications, Business Intelligence, Management, Analytics, Business Strategy, Cold Calling, Account Management, Salesforce.com, Strategic Partnerships, Sales Process, Human Resources, Contract Negotiation, Entrepreneurship, Strategic Communications, Strategic Planning, Lead Generation, Network Engineering, Consultative Selling, Business Planning, CRM, Strategy, Cloud Computing, Consulting, Sales Management, Business Development, Networking
Education
Highline Community College
Associate of Arts (AA), Computer Science
Shared Technologies Sales Director- Midwest/ SoutheastNEC, BNS2000 - 2003
Education
Miami University 1989 — 1993
Marketing
Shared Technologies January 2009 - April 2010
Al Giles Compaqny 2008 - 2008
WilTel Communications 1977 - 1999
Skills
VoIP, Managed Services, Unified Communications, Solution Selling, Telecommunications, Co-location, Wireless, T1, Avaya
Education
Jefferson State Community College 1967 — 1969
no, Liberal Arts
Verizon September 1999 - Present
Shared Technologies June 1998 - September 1999
Education
University of Pennsylvania 2000 — 2001
Graduate Certificate, Business
College of the Holy Cross 1994 — 1998
Mount Saint Joseph Academy 1990 — 1994
HS Diploma
Shared Technologies salesbellsouth1987 - 2008
Education
Art Institute of Fort Lauderdale
Xerox August 2014 - Present
The Depository Trust & Clearing Corporation September 2013 - June 2014
EMC October 2010 - May 2013
Dell Perot Systems November 2008 - September 2010
Perot Systems October 2007 - November 2008
Perot Systems April 2007 - October 2007
Perot Systems March 2005 - April 2007
Perot Systems February 1997 - March 2005
Shared Technologies July 1995 - February 1997
BellSouth February 1987 - July 1995
Skills
ITIL, Data Center, Service Management, Service Delivery, Service Desk, Governance, Sla, Incident Management, Enterprise Architecture, IT Strategy, Management, Program Management, Storage, Disaster Recovery, Security, Business Intelligence, IT Operations, Project Management, Leadership, PMP, Pre-sales, Outsourcing, Project Planning, Vendor Management, IT Management, MS Project, Strategy, Account Management, Solution Architecture, Infrastructure, IT Service Management, Telecommunications, Cloud Computing, Servers, Virtualization, Managed Services, System Administration, Information Technology, Integration, VMware, IT Outsourcing, Networking, Business Continuity, Enterprise Software, System Deployment, Professional Services, Consulting, HP, Project Portfolio..., SaaS
Education
Ball State University 1975 — 1979
Physical Education
Atrion August 2015 - Present
Presidio Networked Solutions June 2012 - July 2015
Intelligent Network Sales May 2010 - June 2012
Cisco Systems March 2007 - May 2010
Cisco March 2006 - May 2010
Cisco Systems March 2006 - May 2010
Shared Technologies August 1997 - January 2007
Skills
Managed Services, Sales Operations, Sales, Solution Selling, Enterprise Software, Cloud Computing, Channel, Unified Communications, Business Development, Telepresence, Data Center, SaaS, Account Management, Sales Process, Strategic Partnerships, Channel Partners, VoIP, Cisco Technologies, Selling, Wireless, Professional Services, Direct Sales, Go-to-market Strategy, Telecommunications
Education
Saint Joseph's College 1992 — 1996
Bachelor, Business Marketing
Stoughton MA
NetVersant January 2008 - Present
Telenet Inc. January 2006 - January 2008
Shared Technologies March 2002 - December 2005
MCI Worldcom Inc. June 1996 - March 2002
Universal Telecom Inc. March 1992 - March 1996
Telephone Emporium Inc. August 1988 - February 1992
Skills
VoIP, Avaya, IP, Unified Communications, Telephony
Education
Merritt College 1986 — 1988
Certificate of Completion, Computer Electronic Technology
Sprint January 1998 - Present
Alternative Communications April 1994 - November 1998
Shared Technologies April 1992 - April 1994
Siemens Enterprise Communications January 1988 - February 1992
Comm-Tract 1985 - November 1987
New York Telephone Co April 1981 - August 1985
Skills
MPLS, Wireless, Telecommunications, VoIP, Mobile Devices, IP
Education
Iona College 1981 — 1981
Information Systems
St. Thomas Aquinas College 1978 — 1980
Alcatel-Lucent Enterprise August 2015 - Present
NACR April 2013 - May 2015
Transcend United Technologies February 2012 - March 2013
Digital Voice Systems, Inc November 2005 - December 2011
Shared Technologies 2003 - 2005
Broadwing Communications 2001 - 2003
Williams Communications Solutions 1997 - 2001
Williams Communications Solutions 1992 - 1997
T-A-C Services 1984 - 1992
Skills
Sales Management, VoIP, Unified Communications, Call Center, Telephony, MPLS, Cisco Technologies, Integration, CTI, WAN, Call Centers, Networking, Channel Partners, Enterprise Software, Customer Retention, Strategy, CRM, Sales, Sales Operations, Selling, Strategic Partnerships, Management, Business Development, Cold Calling, Pre-sales, Sales Presentations, Data Center, Vendor Management, Sales Process, Lead Generation, Video Conferencing, Key Account Management, Product Management, Unified Messaging, Mobile Devices, Go-to-market Strategy, Executive Management, Pricing, Voice & Data Convergence, Telepresence, Call Logging, T1
Education
Illinois Wesleyan University 1979 — 1983
St. John's International High School - Waterloo, Belgium
Glenbrook South High School
Amri Global Technologies, Ltd January 2007 - Present
AIC Technologies, Inc. January 1996 - Present
Shared Technologies January 1982 - April 1997
Raytheon January 1980 - December 1981
Skills
Avaya, Telecommunications, Network Design, Cabling, Cisco Technologies, Telephony, Program Management, Call Centers, Unified Communications, Ethernet, Networking, Start-ups, Strategy, Entrepreneurship, Wireless, VoIP, Leadership, Business Development, Contract Negotiation, Managed Services, Strategic Partnerships, Integration, Mobile Devices, IP, Product Management, Cloud Computing, System Deployment, Vendor Management, Solution Selling, Security, Enterprise Software, Data Center, SaaS, Direct Sales, Team Leadership, MPLS, Cross-functional Team..., IT Strategy, WAN, Product Marketing, Outsourcing, Executive Management, Consulting, Management, CRM, IT Management, Business Strategy
Education
Illinois Institute of Technology 1980 — 1982
Electrical Engineering
Devry Institute of Technology 1977 — 1979
Electronics
Aruba Networks February 2015 - Present
TIES November 2013 - February 2015
AirTight Networks May 2013 - November 2013
Xirrus August 2009 - April 2013
Nortel March 2007 - August 2009
Black Box Resales Services March 2002 - March 2007
Black Box Resale Services Co 2002 - 2007
Shared Technologies August 2000 - July 2002
Intermedia Communications May 1999 - August 2000
Ovation Communications February 1998 - May 1999
Skills
Business Development, Sales, Telecommunications, New Business Development, Sales Management, MPLS, Key Account Management, Managed Services, Direct Sales, WiFi, Marketing, Wireless, Channel Partners, Account Management, Solution Selling, Unified Communications, Strategy, Business Strategy, Cloud Computing, Management, Sales Process, Sales Operations, Leadership, VoIP, Networking, Salesforce.com
Education
Saint Mary's University of Minnesota 2001 — 2004
Master of Science, Telecommunications and Data Networks
University of Minnesota Duluth 1989 — 1995
BA, Economics
SeatonHill Partners LLC November 2014 - Present
Kind Regards, Inc. January 2012 - Present
Catholic Diocese of Fort Worth January 1997 - Present
Maunder Consulting October 2007 - November 2014
Phazar Corp October 2006 - August 2010
Shared Technologies March 2004 - December 2006
Morgans of Briar Oaks LLC September 1999 - March 2004
Allegiance Telecom September 1997 - January 2000
US ONE Communications 1996 - 1997
GTE January 1994 - August 1996
Skills
Financial Reporting, Financial Modeling, Business Planning, Forecasting, Start-ups, Accounting, Telecommunications, Analysis, Account Management, Change Management, Competitive Analysis, Consulting, Contract Negotiation, Cost Accounting, Credit, Cross-functional Team..., Customer Satisfaction, Finance, Program Management, Project Management, Project Planning, Restructuring, SEC filings, Sarbanes-Oxley Act, Sales, Strategic Partnerships, Strategic Planning, Strategy, Team Leadership, Auditing, Budgets, New Business Development, Business Analysis, Managerial Finance, Operations Management, Financial Statements, Process Improvement, Cash Management, Financial Analysis, Business Strategy, Business Development, Integration, Negotiation, Internal Controls, Product Management, Management, Mergers & Acquisitions, Business Process..., Leadership, SEC Filings
Education
Southern Illinois University, Edwardsville 1980 — 1982
MBA, Finance
Saint Louis University 1969 — 1972
BS in Commerce, Accounting
McCluer Senior High School 1966 — 1969
Home March 2013 - Present
Arrow S3 (formerly Shared Technologies) January 2012 - March 2012
Shared Technologies March 2001 - March 2012
Cross Telecom January 2001 - March 2012
Avaya 1995 - 2001
AT&T, Inc. 1984 - 1994
Skills
Unified Communications, IVR, VoIP, Telephony, SIP, ACD, CTI, Telecommunications, SIP Trunking, Contact Centers, Call Center, IP, Call Logging, Managed Services, Wireless, Unified Messaging, Solution Selling, Voice Mail, Cisco Technologies
Education
Michigan State University 1971 — 1973
BA, General business
Citrix November 2013 - Present
Utility Telephone August 2011 - October 2012
Shared Technologies July 2010 - July 2011
Altura Communication Solutions May 2007 - April 2010
Avaya / Expanets / Lucent Technologies January 1988 - May 2007
Skills
New Business Development, Account Management, Avaya, Mitel, VoIP, SIP, Unified Communications, SaaS, VMware, Virtualization, Cloud Applications, MPLS, NEC, Enterprise Solution..., Audio and Video..., Salesforce.com, Key Account Management, Customer Satisfaction, Wireless, Call Centers, Professional Services, IP, Cloud Computing, Unified Messaging, Telecommunications, Enterprise Software, Cisco Technologies, CRM
Education
California State University-Hayward
Business Administration
Douglas Elliman Real Estate March 2013 - Present
Verizon Business September 2009 - February 2013
Verizon Business October 2002 - September 2009
Nextira Communications August 2000 - October 2002
Shared Technologies November 1999 - August 2000
Harris Corporation June 1988 - November 1999
Skills
MPLS, VoIP, Telecommunications, Managed Services, Frame Relay, Communication Skills, Telecommunications..., Telecommunication..., Integration, Call Center, Unified Communications, Telephony, Disaster Recovery, T1, Service Delivery, Vendor Management, Broadband, SIP, Solution Selling, IP, Ethernet, Call Centers, Switches, Troubleshooting, WAN, Data Center, Software Documentation, Wireless, Management, Avaya, Technical Support, Security, Network Security, Avaya Technologies
Education
US Army Military Police Academy 1982 — 1983
Military Intelligence, General
Briarcliffe College
NA September 2010 - February 2011
Dish Network November 2008 - October 2009
Shared Technologies October 1999 - August 2008
Norstan February 1995 - September 1999
Norstan Communications 1996 - 1999
Siemens Information Systems Ltd February 1990 - February 1995
Siemens/Tel Plus Communications Company 1980 - 1995
TelPlus International 1979 - May 1985
Skills
Semi Retired, Sales, VoIP, Network Design
Education
Gateway Community College 1998 — 2008
CCNA/MCP, Microsoft and Cisco
Erie Community College 1968 — 1970
Chemical Technology
COLOTRAQ May 2008 - Present
Cypress Communications 2002 - 2008
WorldCom 2000 - 2002
Intermedia Communications 1998 - 2000
Shared Technologies 1993 - 1998
JWP Telcom 1989 - 1993
Lummus 1977 - 1989
Skills
Telecommunications, SaaS, Managed Services, VoIP, Unified Communications, Cloud Computing, Strategic Partnerships, Salesforce.com, Management, Product Management, Business Development, Solution Selling, Direct Sales, Account Management, Data Center, Business Strategy, CRM, Sales Management, Business Analysis, Marketing, Operations Management, Start-ups, Co-location, Security, Sales, Enterprise Software, Outsourcing, Vendor Management, Wireless, Sales Process, Mobile Devices, Professional Services, Call Centers, Selling, Contract Negotiation, Channel Partners, Sales Operations, New Business Development, Process Improvement, Go-to-market Strategy, P&L Management, Executive Management, Project Management, Cross-functional Team..., Team Building, Business Alliances, Product Marketing, Corporate Finance
Education
Fairleigh Dickinson University
Bachelor of Science (BS), Business Administration and Management
Arrow Electronics August 2012 - Present
Shared Technologies December 1998 - August 2012
Master Communications 1998 - 1999
Unisys 1982 - 1998
Skills
Telecommunications, Telephony, Project Management, Account Management, Contract Negotiation, Direct Sales, Cloud Computing, Management, Enterprise Software, Process Improvement, Professional Services, Team Building, Cisco Technologies, Customer Service, Customer Satisfaction, Budgets, Negotiation, Networking, SaaS, Channel Partners, New Business Development, Integration, Business Development, Operations Management, Program Management, Team Leadership, Business Analysis, Cross-functional Team..., Sales Process, Leadership, Troubleshooting, Salesforce.com, Project Planning, System Administration, CRM, Ethernet, Product Management, Pre-sales, Contract Management, Procurement, WAN, Selling, Strategy, Software Documentation, Forecasting, Video Conferencing, Sales Operations, IT Management, Business Process..., Sales
Education
Concordia University-St. Paul 1975 — 1976
Sonus February 2015 - Present
Avaya December 2009 - Present
Nortel May 2007 - December 2009
Nortel Networks 2007 - 2009
Shared Technologies November 2006 - May 2008
Skills
SaaS, Solution Selling, VoIP, Unified Communications, Avaya, Telecommunications, Telephony, Cloud Computing, Managed Services, SIP, Professional Services, Call Centers, IP, Wireless, Avaya Technologies, Sales
Education
Central Connecticut State University 1980 — 1984
Springfield Technical Community College 1980 — 1982
AS
east catholic high school 1976 — 1980
Saputo January 2013 - Present
Dean Foods July 2007 - January 2013
Shared Technologies 2005 - 2007
Skills
Variance Analysis, General Ledger, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, GAAP, Cost Accounting, Accounting, Account Reconciliation, Financial Accounting, Auditing, Accounts Payable, QuickBooks, Accounts Receivable, Internal Audit
Education
Texas Woman's University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Grambling State University 1990 — 1995
BS, Accounting
The Sweet Tooth Fairy - TEXAS January 2011 - August 2012
NjoySuccess.com January 2005 - December 2010
Reliv International January 2005 - December 2010
Reliv International 2005 - December 2010
MigraTEC 2001 - 2002
Nortel 2000 - 2001
Epicor 1999 - 2000
Sprint 1996 - 1998
PageMart 1996 - 1996
Shared Technologies 1995 - 1996
Skills
Sales, Business Development, Consulting, Start-ups, Event Management, Distribution Strategies, Marketing, Sales Management, Project Management, Management, Management Consulting, Direct Sales, Account Management, Business Strategy, Coaching, Competitive Analysis, Contract Negotiation, Cross-functional Team..., Customer Service, Entrepreneurship, Lead Generation, Leadership, Leadership Development, Marketing Strategy, New Business Development, Online Marketing, Product Marketing, Public Speaking, Recruiting, Small Business, Social Networking, Strategic Planning, Strategy, Team Building, Training
Education
Brigham Young University 1993 — 1993
BA, Communications, Advertising
Brigham Young University 1980 — 1987
Communications, Advertising
Utah Valley University 1983 — 1985
General
Provo High School 1976 — 1980
Avaya July 2015 - Present
Chrysalis Software May 2013 - July 2015
AGC Networks September 2012 - May 2013
Shared Technologies February 2006 - September 2012
Take Your Pick - All Of The Above 1984 - 2009
NextiraOne July 1999 - February 2006
Nortel 1991 - 1999
PacTel Meridian Systems 1991 - 1995
Pactel Communications Systems July 1984 - July 1991
Skills
CTI, IVR, Telecommunications, Integration, Unix, Contact Centers, Call Center, Solaris, Genesys, Unified Communications, IP, VoIP, Telephony, SIP, Avaya
Education
San Francisco State University 1980 — 1982
Biology
City College of San Francisco 1979 — 1980
Biology
Linfield College 1977 — 1978
General Education
Texas Health and Human Services Commission October 2014 - Present
Black Box Network Services January 2014 - October 2014
Austin Ribbon and Computer August 2013 - January 2014
BryComm, LLC October 2012 - August 2013
Dillo Lawn Care January 2012 - October 2012
Austin Independent School District August 2009 - June 2011
Shared Technologies August 2000 - August 2009
Pyramid Communication Services, Inc September 1999 - August 2000
Motorola Solutions September 1993 - September 1999
Motorola September 1993 - September 1999
Skills
Telecommunications, Networking, Testing, Troubleshooting, Avaya, VoIP, Cabling, Avaya Technologies, Team Building, Customer Service, WAN, Microsoft Office, Project Management, Call Centers, Switches, Unified Communications, TCP/IP, Voice Mail, Team Leadership, Nortel, Vendor Management Skills, Vendor Relationships, Customer Experience, ACD, ITIL v3 Foundations..., Technical Support, Integration, Security, Disaster Recovery, Vendor Management
Education
Austin Community College 1993 — 2000
The Home Depot February 2013 - Present
A TRADE ABOVE January 2009 - December 2012
Dr. Roxanne Grove January 2008 - April 2009
VOLUSIA COUNTY HEALTH DEPARTMENT March 2005 - September 2007
Verizon Wireless November 2003 - April 2004
Shared Technologies January 1999 - January 2003
BLUE CIRCLE AMERICA January 1977 - January 1998
Skills
Telecommunications, Customer Satisfaction, Technical Support, Computer Hardware, Access, Linux, Networking, Customer Service, Leadership
Education
Daytona State College 2008 — 2008
Information Technology Technician
DAYTONA BEACH COLLEGE
AFFILIATIONS, INFORMATION TECHNOLOGY TECHNICIAN
Strategic Products and Services (SPS) July 2010 - Present
Arista Payroll Solutions July 2009 - July 2010
Telserv, LLC September 2008 - July 2009
Shared Technologies 2006 - 2008
NextiraOne, LLC - Williams Communications Solutions - Nortel 1990 - 2005
Skills
Unified Communications, Telecommunications, Telephony, Business Development
Education
Florida State University 1986 — 1990
BS, Social Science
Windstream Communications September 2009 - Present
Verizon December 2002 - November 2008
Shared Technologies December 2000 - December 2002
TKI system management October 1990 - November 2000
Nortel 1986 - 1990
Education
Kutztown University of Pennsylvania 1977 — 1978
Shared Technologies October 2004 - January 2009
NextiraOne 2003 - 2004
Williams Communications 1997 - 2001
Skills
SaaS, Telecommunications, Sales
Education
Florida State University 1972 — 1973
MS, Vocational Education / Counseling
Valdosta State University 1968 — 1971
BS, Business Administration / Marketing
Shared Technologies July 2007 - November 2008
Education
Bellevue University 2005 — 2007
B.S., Management Information Systems
Arrow S3 August 2011 - Present
Shared Technologies October 2004 - August 2011
Quantum Corp 1998 - 2001
Williams Communications Foster City 1994 - 1998
Education
Chabot College 1980 — 1984
AA, General Education
Technology Solutions Group, Inc. November 2013 - Present
Aetna February 2013 - October 2013
CCC Technologies December 2010 - February 2013
Shared Technologies March 2006 - December 2010
United Asset Coverage February 2002 - March 2006
Skills
Avaya PBX, Avaya, Unified Communications, Convergence, Adtran, Voice & Data Convergence, Unified Messaging, SIP, VoIP, Avaya Communication..., Avaya Site..., Nortel, Wireless, Call Logging, Voice Mail, IVR, Switches, Avaya IP Telephony, Managed Services, IP PBX, ACD, Cisco Technologies, Cloud Computing, IP, LAN-WAN, Data Center, Vendor Management, Contact Centers, Network Design, Telephony, Professional Services, Video Conferencing, Call Centers, Networking, MPLS, SIP Trunking, CTI, ISDN, Troubleshooting, Telecommunications, Technical Support, TDM, Wireless Networking, H.323, Cisco Call Manager, Avaya Technologies
Education
College of DuPage
CIT
EMC April 2009 - Present
Verizon 2009 - 2010
Shared Technologies August 1997 - August 2008
Intelliphone July 1986 - August 1997
Interactive Data Corporation June 1984 - July 1986
Cable Masters March 1983 - June 1984
Cyberned Corporation June 1980 - May 1981
Skills
Telecommunications, Wireless, Troubleshooting, Testing, T1, Software Installation, Voice Mail, IP PBX, Cabling, Program Management, Telephony
Education
Newbury College 1981 — 1981
None, NA
SoftwareONE December 2011 - Present
Shared Technologies April 2010 - December 2011
Akibia , Inc March 2009 - April 2010
Lucent Technologies/ Expanets, Inc./ North American Communications May 1998 - February 2009
Enterprise Rent-A Car June 1992 - May 1998
Skills
MCP, Adobe Certified..., Autodesk Software..., Lead Generation, CRM, Negotiation, Qualifying Prospects, Solution Selling, Enterprise Software, Account Management, SaaS, Channel, Direct Sales, Sales Process, Channel Partners, Salesforce.com, Cloud Computing, Managed Services, New Business Development, Professional Services, Cold Calling, Sales Operations, Unified Communications, Strategic Partnerships, Pre-sales, Software Industry, Business Alliances, Telecommunications, Cisco Technologies, Sales, Business Development, Data Center, Sales Presentations, IT Service Management, Selling, Microsoft Certified..., Software Portfolio...
Education
Salisbury State University 1988 — 1992
B.S, Business Administration; Marketing Management
Salisbury University - Perdue School of Business 1988 — 1992
Business Admin, Marketing
Unitell WorldWide Communication,llc DirectorWilliams Communications/Nortel Communications1995 - Present
Shared Technologies 2000 - 2004
Williams Communications 2000 - April 2002
NextiraOne 2001 - 2001
NextiraOne, LLC - Williams Communications Solutions - Nortel 1998 - 2001
Williams Communications 1988 - 1999
NORTEL 1982 - 1992
Skills
Telecommunications, Managed Services, Unified Communications, VoIP, Telephony, Avaya
Education
New York University - Polytechnic School of Engineering 1977 — 1979
A. A. Communications, Complete Communications with FCC
Kaiser Permanente June 2010 - Present
Shared Technologies April 2007 - April 2009
Education
San Jose State University
Business, Finance
Enseo April 2015 - Present
Intelity February 2014 - April 2015
Intelity May 2013 - March 2015
RCN February 2011 - May 2013
CDW November 2009 - November 2010
Qwest Communications February 2009 - October 2009
Shared Technologies January 2008 - October 2008
MAC Source Communications December 2004 - January 2008
SBC July 1999 - August 2004
Skills
Cloud Computing, Managed Services, VoIP, Data Center, Strategic Partnerships, Mobile Devices, Telecommunications, Management, Selling, Sales Operations, Customer Satisfaction, WAN, Ethernet, New Business Development, Sales, Enterprise Software, Sales Management, Strategy, Sales Process
Education
California State University-Long Beach 1986 — 1989
Inc., Fashion Merchandising Major/ Marketing Minor
Salt Lake County December 2009 - Present
Shared Technologies July 2009 - March 2010
CSG Group LLC February 2009 - April 2009
Shared Technologies April 2006 - January 2009
Americom August 2004 - April 2006
NextiraOne 2000 - 2004
Harmons City Inc July 1991 - March 2000
Skills
Customer Service, Switches, Cisco Technologies, Troubleshooting, Security, Windows Server, Computer Hardware, TCP/IP, DHCP, Network Engineering, Servers, ITIL, Group Policy, Network Security, Technical Support, Network Administration, DNS, VPN, Active Directory, Cisco VoIP, Telecommunications...
Education
Salt Lake Community College 1991 — 1993
Mavenir Systems November 2009 - Present
Shared Technologies 2008 - 2008
Bear Stearns 2007 - 2007
Nortel Networks 1998 - 2007
Pricipal Financial Group 1996 - 1997
Education
The University of Texas at Dallas 1997 — 1999
MBA, Finance
Baylor University 1992 — 1996
BBA, Finance
Telserv May 2012 - Present
Shared Technologies January 2005 - May 2012
NextiraOne November 1982 - January 2005
Nortel 1982 - 2005
Williams 1982 - 2005
Williams 1982 - 2005
Skills
Software Installation, Telephony, VoIP, Unified Communications, Avaya, SIP, IP, Call Centers, Managed Services, Wireless, Ethernet, Troubleshooting, MPLS, Switches, Contact Centers, Vendor Management, LAN-WAN, WAN
Education
Southern Connecticut State University 1974 — 1978
BA, Education
Port Jervis High School 1970 — 1974
Total Advanced Communications, LLC September 2010 - Present
Vendor Capital Finance, LLC February 2014 - May 2015
Shared Technologies January 2005 - November 2010
Savvy Networks June 2002 - December 2005
Global Crossing July 1999 - April 2002
Teligent July 1998 - July 1999
WorldCom January 1996 - July 1998
TAC Communications, Inc April 1984 - December 1995
Skills
Telecommunications, VoIP, PBX, IP PBX, Contact Center, Unified Communications, Unified Messaging, Hosted VoIP, Hosted Solutions, Hosted Services, Managed Services, Contact Centers, Disaster Recovery
Education
LIU Post 1983 — 1986
BS, Business and Criminal Justice
Parkland Health & Hospital System May 2007 - August 2009
Shared Technologies 2006 - 2007
Dallas County 2002 - 2006
LEE Marketing Services 1992 - 2002
People's News Service Foundation 1987 - 1990
American Heart Association 1984 - 1987
Education
De La Salle University 1967 — 1971
BSBA, Management and Marketing
Arrow SI July 2011 - Present
Cypress Communications 2009 - 2010
Shared Technologies August 2005 - August 2009
NextiraOne 1997 - 2005
WilTel Communications 1995 - 1997
Skills
Unified Communications, Telephony, Telecommunications, Direct Sales, VoIP, Wireless, Solution Selling, Strategy, Avaya, Sales Operations, Call Center, Managed Services, Account Management, Contact Centers, Management, Mobile Devices, IP, Call Centers, Lead Generation, SIP
Education
Auburn University 1989 — 1995
Bachelor of Science, Electrical Engineering
Pastels etc September 1999 - Present
American Hose and Hydraulics May 2012 - March 2014
Account Temps June 2010 - April 2012
Shared Technologies December 2004 - July 2009
Worldcom/Shared Technologies/Intermedia/Fairchild March 1984 - February 2002
Education
Queens College
Fine Arts
Shared Technologies August 2008 - Present
Proformance Insurance Co August 2005 - July 2008
Education
Kean University 1971 — 1976
BS, management
ERF Wireless January 2015 - Present
SteelPointe Partners, LLP September 2014 - Present
FiberLight, LLC May 2014 - December 2014
NetVersant September 2012 - April 2014
Comcast Business Services January 2010 - January 2012
Shared Technologies 2008 - 2009
Lantana Communications 2006 - 2008
ARAMARK Sports & Entertainment April 2002 - September 2007
General Dynamics - Worldwide Telecommunications Systems 2000 - 2001
Qwest Communications 1998 - 2000
Skills
Metro Ethernet, 10G Ethernet, Data Center, Point to Point, Point to Multipoint, LAN-WAN, Account Management, Project Management, Contract Negotiation, Fiber Optics, Fiber Optic Cable, T1s, OC3, OC12, OC48, OC192, DS3, IP, Dedicated Internet, Avaya Communication..., Managed Services, Sales Operations, Direct Sales, Management, New Business Development, Client Development, Client/server, Optical Communications, Avaya, Hosted Services, Solution Selling, Telecommunications, PRI, MPLS, Co-location, Ethernet, Telephony, Unified Communications, VoIP, SIP Trunking, Wireless, T1, SIP, Broadband, Optical Fiber, Channel Partners, Long Distance, Call Centers, Security, WAN
Education
AT&T Management Executive Program
Business, Management, Marketing, and Related Support Services
Laramie County Community College
Business/Managerial Economics
Pennslyvania Pre-Sales Support EngineerECOMM NetworksJuly 2000 - November 2011
Shared Technologies March 1999 - May 2000
Education
Avaya Basking Ridge NJ 2010 — 2010
APDS, Avaya CM/Aura
Philadelphia University 1981 — 1983
None, Business Marketing
AT&T March 2014 - Present
Shared Technologies March 2007 - January 2014
Skills
Nov 2013Management..., Sept 2013Responsible..., Nov 2012Above &..., Nov 2011Supervisor..., Dec 2010World Wide..., May 2004Time..., Feb 2004Keep Every..., Nov 2003Managing..., Sept 2003Managing..., Sept 2002..., June 1995Customer..., Aug 1992Continuous...
Education
College of San Mateo 1988 — 1989
Certification, Electronic Math, 3.0
City College of San Francisco 1978 — 1982
Associate of Arts (AA), General Studies, 3.0
Arrow S3 October 2011 - April 2013
Shared Technologies November 1994 - October 2011
JWP Telecom November 1991 - November 1994
AIM Telephones ( former Gray Communications) January 1983 - November 1991
Skills
Wireless, Unified Communications, IVR, Call Centers, VoIP, CTI, Security, Managed Services, Product Management, Troubleshooting, Telephony, Contact Centers, Solution Selling, Avaya, MPLS, Operations Management, Integration, Telecommunications, Process Improvement, Customer Satisfaction, Management, Vendor Management, Sales Management, Salesforce.com, Direct Sales, SIP, IP, Cabling, LAN-WAN, Data Center, Network Design, SaaS, Business Development, Team Leadership, Account Management, Cisco Technologies, T1, Ethernet, Professional Services, Sales Operations, ISDN, ACD, Channel Partners, WAN, Networking, Call Center, Customer Service, Switches, Cloud Computing, Video Conferencing
Education
Pittsburgh Technical Institute 1976 — 1978
Associate's degree, Eletronic
Shared Technologies March 1982 - Present
Bell South November 1993 - July 1994
Education
Monmouth College 1966 — 1970
BS, Business
Contract to hire 2010 - Present
KeyLimeTie, LLC June 2008 - 2010
UAC 2005 - 2007
Shared Technologies 2005 - 2007
Education
Ferris State University - Kendall College of Art and Design 1980 — 1984
Bachelor of Fine Arts (BFA), Illustration and Advertising
Eversource Energy May 2012 - Present
Connecticut Air National Guard March 2009 - Present
eRichards Consulting November 2011 - May 2012
Shared Technologies September 2011 - December 2011
AT&T March 2011 - July 2011
Northwest Connecticut YMCA April 2009 - January 2010
Torrington-Winsted Pediatrics April 2009 - January 2010
Silva Engineering, LLC February 2008 - August 2008
Baker Engineering, Inc May 2007 - August 2007
Skills
Troubleshooting, Networking, Telecommunications, Switches, Technical Support, IP, Mobile Devices, Engineering, RF, AutoCAD, Optical Fiber, Avaya
Education
The University of Connecticut 2004 — 2008
General Studies; of; Structural Engineering and Mathematics
State University of New York Maritime College 2003 — 2004
B.E, Naval Architecture(2003
Community College of the Air Force
Associate, Electronic Systems Technology
Torrent Consulting April 2015 - Present
Independent Consultant 2013 - Present
Arrow S3 (formerly Shared Technologies) 2010 - 2013
Shared Technologies 2010 - 2010
Shared Technologies (acquired United Asset Coverage) 2007 - 2010
United Asset Coverage 2005 - 2007
United Asset Coverage 2004 - 2005
United Asset Coverage 2002 - 2005
United Asset Coverage 2000 - 2002
United Asset Coverage 1998 - 2000
Skills
Salesforce.com, CRM, SaaS, Salesforce.com..., Account Management, Salesforce.com..., Sales Operations, Sales Process, Forecasting, CRM Integration, Customer Retention, Managed Services, Unified Communications, Telephony, Professional Services, Solution Selling, Channel Partners, Program Management, Consulting
Education
National-Louis University
MS, Human Resources Management Development
Miami University
BA, Psychology
Shared Technologies April 2006 - August 2012
AT&T Mobility September 2002 - April 2006
Washington Mutual Bank February 2000 - February 2002
Skills
Voice Mail, Telecommunications, ACD, Call Center, Meridian, Unified Communications, Wireless, Microsoft Word, Microsoft Excel, Outlook, Siebel, Oracle Application..., Axys, Citrix
Education
Bergen Community College 2004 — 2006
Passaic High School 1995 — 1998
Diploma