Siemens IT Solutions
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Siemens IT Solutions Employees
nscglobal September 2013 - Present
XDA Developers July 2006 - Present
Atos June 2010 - September 2013
CompuCom May 2010 - June 2010
Siemens IT Solutions June 2008 - May 2010
BancTec December 2005 - June 2008
BancTec December 2004 - December 2005
Skills
Technical Support, Windows 7, Windows 8, Windows Server 2008 R2, Windows 10, Mac OS X, Mobile Technology, Android, Windows Mobile, iOS, Troubleshooting, Laptop, Desktop, Server..., Application..., Microsoft Office 2007, Microsoft Office 2010, 802.1x, Active Directory, Data Center, Microsoft Exchange, Citrix, SCCM, Cisco Technologies, Disaster Recovery, Computer Hardware, Microsoft Office, Windows Server, Windows, Management, Networking, Hardware
Education
Bucks County Community College 2003 — 2005
Networking and Information Technology
Cox Communications June 2014 - Present
Cox Communications April 2013 - June 2014
Atos July 2011 - January 2013
Siemens IT Solutions April 2008 - June 2011
Nokia Siemens Networks April 2007 - April 2008
Siemens Communications April 1989 - March 2007
Skills
Forecasting, SAP, Financial Audits, Financial Reporting, Managerial Finance, Financial Analysis, Sarbanes-Oxley Act, Variance Analysis, Financial Modeling
Education
University of Central Florida 1989 — 1990
Master of Business Administration (MBA), Finance
Florida Southern College 1985 — 1988
Bachelor of Business Administration (BBA), Marketing / Finance
Asbury College 1984 — 1985
Adobe April 2015 - Present
TiVo May 2013 - February 2015
Juniper Networks September 2012 - October 2012
Apple April 2012 - September 2012
MphasiS October 2010 - April 2012
Siemens IT Solutions April 2006 - April 2009
West Marine 2001 - 2006
Skills
Data Center, Team Leadership, Customer Service, Vendor Management, Outlook, Windows 7, Disaster Recovery, Microsoft Excel, Cabling, Data Entry, Microsoft Office, Microsoft Word, Team Building, Rack and Stack, Server Installation, Server Rooms, Hardware, Infrastructure, Technical Documentation
Education
University of Phoenix 2008 — 2011
Information Technology
Vision IT August 2011 - March 2012
FULCRUM CONSULTING ( March 2010 - October 2010
Siemens IT Solutions December 2004 - September 2009
First Health September 2003 - December 2004
Interland.com January 2000 - April 2003
Skills
HP, Netbackup, Windows NT, Windows, Operating Systems, Troubleshooting, HP Openview, FTP, Microsoft Office, Microsoft Excel, Customer Service
Education
DeVry University 2010 — 2014
Human Resource Management
Georgia State University 1998 — 1999
Auburn University August 2014 - Present
Auburn University Montgomery January 2011 - April 2013
INA Brains September 2009 - November 2010
Siemens IT Solutions July 2007 - August 2009
Skills
Business Analysis, Business Strategy, New Business Development, Java, JavaScript, Embedded C, Electronics, Mobile Devices, Mobile Applications, Economics, IT Solutions, C++, Testing, Business Development, C, Management, Software Project..., Analysis, Marketing, Marketing Management, PowerPoint, Microsoft Office, Microsoft Excel, Leadership, Team Leadership, Result Oriented, Driving Results, Software Development, Data Analysis, Marketing Research, Project Management, Telecommunications, Market Research, Program Management, Requirements Analysis, Team Management, Training, Visio
Education
Auburn University at Montgomery 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Thapar Institute of Engineering and Technology 2003 — 2007
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Schneider Electric May 2006 - Present
Pomeroy IT Solutions 2004 - 2006
Berkeley Premium Nutraceuticals 2003 - 2004
Siemens IT Solutions 2001 - 2003
Entex Information Systems 1999 - 2001
Skills
Leadership, Active Directory, Troubleshooting, Hardware, Technical Support, ITIL, Process Improvement, Program Management, Management, Data Center, Project Management, Networking, Training
Education
University of Phoenix 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Miami University 1991 — 1992
is-e Consulting, LLC November 2014 - Present
Microsoft November 2013 - November 2014
Microsoft October 2011 - November 2013
Microsoft January 2009 - December 2011
Microsoft, Windows May 2008 - January 2009
Siemens IT Solutions August 2007 - May 2008
World Wide Technology, Inc. February 2006 - July 2007
Small World Networks February 2005 - February 2006
NTT America, Inc. January 2001 - October 2004
Globix Corporation January 2000 - December 2000
Skills
Contract Negotiations, Vendor Management, Cross-group..., Project Management, Contract Negotiation, New Business Development, Procurement, Program Management, Professional Services, Business Development, Account Management, Business Analysis, International Sales, Cross-functional Team..., VMO, IT Procurement, IT Sourcing, Sourcing Services, Strategic Supplier..., Cost Reduction/Avoidance, Process Improvement..., Cross Functional..., Strategic Partnerships, Management, Telecommunications, SaaS, Sales Process, Strategy, Product Management, Start-ups, Enterprise Software, Process Improvement, Sales Operations, Business Intelligence, Project Portfolio..., Solution Selling, Cloud Computing, Strategic Planning, Negotiation, Sales, Outsourcing, Business Strategy, Channel Partners, CRM, Product Development, Sourcing, Networking, Leadership, Consulting, Partner Management
Education
Kansai Gaikokugo Daigaku 1987 — 1988
Certification of Japanese Studies, Japanese Language & Culture
Keene State College 1983 — 1988
BS, Business & International Marketing
BluesEdge Lane Studios LLC July 2009 - Present
The Coca-Cola Company August 2001 - August 2009
Siemens IT Solutions June 1999 - December 2000
Siemens Energy & Automation March 1992 - June 1999
Skills
Commercial Photography, Portrait Photography, Pet Photography, Fine Art Photography, Wedding Photojournalism, Real Estate Photography, Nikon, Nikon Cameras, Adobe Creative Suite, Adobe Photoshop, Adobe Lightroom, Apple Software, Mac OS X, Microsoft Office, Microsoft Windows, Nikon Lenses, Windows Server, Microsoft Project, Apple Logic Pro, Apple Final Cut, Adobe Acrobat, Flash Photography, Apple iLife, MS Project, Software Project..., Avid ProTools, 360 Photography, Virtual Tours, Windows, Photography, Photoshop, Music, Music Production, Lightroom, Microsoft SQL Server, Post Production, Product Management, Computer Graphics, Pet Portraits, OS X, Photos, Portraits, Weddings, Digital Photography, Adobe After Effects, Event Photography, Travel Photography, Image Manipulation, Image Editing, Architectural...
Education
Emory University 2007 — 2009
Miami Dade College 1982 — 1984
C&S Wholesale Grocers November 2014 - Present
AWI November 2009 - November 2014
Photography by Jim Nicolais September 2008 - December 2009
Siemens IT Solutions September 2001 - September 2008
Skills
Networking, Hardware, Windows XP, Windows, Software Documentation, VPN, Software Installation, Printers, Microsoft Office, Blackberry, Access, Windows 7, Technical Support, Computer Hardware, Servers, DNS, Help Desk Support, Lotus Notes, Operating Systems, IT Operations, Windows Server, Active Directory, Troubleshooting, XP, TCP/IP
Education
Lackawanna College 2008 — 2011
Diagnostic/Vascular Sonography
Penn State University 2004 — 2008
Information Sciences and Technology
Allied Medical and Technical Careers 2000 — 2001
Certificate, Massage Therapy
University of Scranton 1998 — 2000
Medical Technology
Insight Globle April 2014 - September 2014
The Computer Merchant September 2013 - November 2013
Wimmer Solutions April 2013 - August 2013
Prithvi Catalytic December 2012 - March 2013
Aditi Technologies 2008 - 2011
Siemens IT Solutions June 2007 - October 2007
Skills
Computer Drafting, General Labor,..., Shipping/Receiving,..., Software Documentation, CAD, Hardware, Networking, Technical Support, Operating Systems, Windows 7, Network Administration, Laptops, TCP/IP, DHCP, DNS, IP, Vendor Management, Troubleshooting
Education
Renton Technical College 2006 — 2007
Certification, Computer Network Technology
University of Florida 1986 — 1988
None, Engineering
Dell November 2013 - Present
ActioNet, Inc. April 2013 - November 2013
Lockheed Martin Information Technology November 2011 - March 2013
Robert Half Technology March 2011 - October 2011
Technisource January 2011 - March 2011
Hallmark College May 2009 - January 2011
Siemens IT Solutions November 2008 - May 2009
San Antonio Water System July 2003 - November 2008
San Antonio Water Systems July 2003 - November 2008
HEB April 1996 - July 2003
Skills
Active Directory, Windows Server, Windows 7, Network Security, Troubleshooting, Computer Hardware, Data Center, Cisco Technologies, VMware, Network Administration, XP, Disaster Recovery, Security, Servers, IT Management, Microsoft Certified..., Microsoft Exchange, Windows XP, DNS, Technical Support
Education
The University of Texas at San Antonio 1996 — 2001
Bachelors, Information Systems
The University of Texas at San Antonio 1996 — 2001
B.B.A, Information Systems
nscglobal November 2014 - Present
Atos 2011 - 2014
Siemens IT Solutions May 2006 - July 2011
Adecco Staffing, USA August 2000 - May 2006
Skills
Customer Support, Xerox Printers, Managed Print Services, Printer Fleet Management, HP Service Desk, HP Data Protector, Tape Backup, Tape Management, Inventory Management, Vendor Managed Inventory, CompTIA A+ Certification, IT Hardware Support, Computer Hardware, Windows 7, Information Technology, Vendor Management, CompTIA A+, Cross-functional Team..., Project Management, Problem Solving, Customer Service, Software Documentation, Leadership, Microsoft Office, Process Improvement, Management, Networking, Laptops, Desktop Deployment, Computer Hardware..., Computer Hardware...
Education
PC AGE Career Institute
General Motors September 2013 - Present
Siemens IT Solutions March 2007 - November 2008
Universal Fiber Optics Inc November 2005 - January 2007
United States Air Force August 2004 - September 2005
United States Air Force September 1999 - August 2004
Skills
Troubleshooting, Routers, IP, Software Installation, Ethernet, Fiber Optics, Computer Security, Leadership, Team Leadership, Training, Optical Fiber, Infrastructure
Education
University of South Florida 2011 — 2013
Bachelor of Science (BS), Management Information Systems
University of South Florida 2011 — 2013
Bachelors, Information Systems Management
Seminole State College of Florida 2009 — 2011
Associates, Arts
CompuCom June 2008 - Present
FirstGroup America 2008 - 2011
FirstGroup America 2008 - 2011
Siemens IT Solutions June 2007 - June 2008
FedExpress Business Solutions, LLC November 1999 - June 2007
Donatos Pizza May 1994 - May 1999
Skills
XP, Printers, Active Directory, Windows Server 2003, Windows 7, DNS, Hubs, LAN/WAN, Ethernet, DHCP, Routers, Hardware, Switches, TCP/IP, Cabling, Mac OS X, Access, Word, PowerPoint, Excel, Adobe Creative Suite, Flash, QuarkXPress, Wiring, Computer Hardware, Troubleshooting, Servers, Windows, Windows Server, Lotus Notes, Operating Systems, Desktop Support, Laptops, Cisco, VMware, HP, Software Installation, VPN, Workstations, Windows XP Professional, A+ Certified, Antivirus, Microsoft Excel, Help Desk Support, Technical Support, Computer Repair, Norton Ghost, Windows XP, OS X, LAN-WAN
Education
ITT Technical Institute 2005 — 2008
Associates, Computer Networking System (CNS)
Columbus College of Art & Design 1991 — 1996
Juniper Networks January 2014 - Present
Siemens IT Solutions March 2009 - Present
Atos International January 2009 - Present
Siemens AG - IT Solutions and Services 2009 - Present
CSC January 2003 - March 2009
Deloitte Consulting 1999 - 2003
PeopleSoft 1997 - 1999
Oracle 1996 - 1997
ADP 1986 - 1996
Skills
Professional Services, Outsourcing, Account Management, CRM, ERP, Financial Services, IT Strategy, Sales, Management Consulting, Business Development, New Business Development, Sales Management, Consulting, Solution Selling, Business Intelligence, Management, Cloud Computing
Education
State University of New York College at Oswego
Bachelor's degree, Economics
VA New Jersey Healthcare April 2012 - Present
Roche Pharmaceuticals November 2010 - Present
Hoffman-La Roche, Inc November 2010 - Present
Siemens IT Solutions November 2010 - November 2011
Hackensack Radiology Group October 2008 - June 2010
NCADD-NJ Substance Abuse Initiative October 2007 - October 2008
Hackensack University Medical Center February 2005 - October 2007
US Navy March 2001 - October 2004
Education
East Stroudsburg University of Pennsylvania 1999 — 2002
Sociology Major
Bergen Community College
Sociology
Career Education Corporation June 2009 - Present
Kelly Services May 2008 - March 2009
Siemens IT Solutions January 2005 - April 2008
ASAP Software October 2003 - January 2005
Zurich North America February 2001 - March 2003
Skills
ITIL, Incident Management, IT Asset Management, Vendor Management, Data Center, IT Management, Process Improvement, Information Technology, Change Management, Active Directory, IT Operations, SharePoint, Project Management, Networking, Windows, IT Service Management, Troubleshooting, Software Documentation, Team Leadership, Computer Hardware, Servers, Windows Server, VMware, SDLC, Security, XP, Virtualization, Windows 7, Disaster Recovery, Technical Support, Management, Visio, Hardware, System Administration, Enterprise Software, Infrastructure, Cloud Computing, Network Administration, Network Security, Help Desk Support, Cisco Technologies, System Deployment, Microsoft Exchange, HP, IT Strategy, VPN, Microsoft Certified..., Citrix, Microsoft Technologies, SCCM
Education
Roosevelt University 2000 — 2002
Masters Degree, Information Systems
Eastern Illinois University 1995 — 1998
Bachelor of Science, Family and Consumer Sciences
Synchrony Financial (Formerly GE Capital) June 2015 - Present
UnitedHealth Group July 2013 - May 2015
JPMorgan Chase August 2011 - June 2013
FrankCrum Corp 2010 - July 2011
Siemens Information Systems Ltd April 2006 - December 2010
Siemens IT Solutions 2006 - 2009
CGI-AMS October 2003 - March 2006
Skills
VMware, Servers, Solaris, Data Center, Active Directory, Windows Server, SDLC, Disaster Recovery, Networking, ITIL, Databases, Cisco Technologies, Linux, Enterprise Architecture, Windows, Clariion, Business Analysis, Visio, SharePoint, BMC Remedy, Access, NetApp, Storage, Unix, Infrastructure, DNS, System Deployment, Operating Systems, Integration, Software Documentation, System Administration, Security, Microsoft SQL Server, Hardware, VMware ESX, Requirements Analysis, TCP/IP, Firewalls, Information Storage...
Education
Saint Leo University 2009 — 2014
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Wolmers High School for boys
Windward IT Consulting May 2009 - August 2012
Arterian July 2010 - March 2012
Siemens IT Solutions and Services, Inc March 2000 - December 2008
Siemens IT Solutions October 2000 - February 2006
MSI Consulting July 1999 - March 2000
Jorst International Di-Zains (Skagen) September 1997 - March 1999
Skills
Vendor Management, Process Improvement, Management, Business Intelligence, Business Analysis, CRM, Operations Management, ITIL, Program Management, Integration, Cross-functional Team..., Managed Services, Project Management, Budgets, IT Operations, Team Building, Human Resources, Visio, Outsourcing, Leadership, Networking, Customer Satisfaction, Information Technology, Cloud Computing, System Administration, IT Management, SaaS, IT Service Management, Data Center, Business Process..., PMP, IT Strategy, Consulting, Service Delivery, Disaster Recovery, SDLC, Enterprise Software, SharePoint
Education
City University of Seattle 2003 — 2006
MBA, Business
Sierra Nevada College 1992 — 1996
Taxware January 2014 - Present
Boston Medical Center April 2010 - December 2013
Siemens IT solutions March 2008 - April 2010
Circuit City 2004 - 2008
Circuit City October 2001 - May 2004
Tri-Wire, Subcontacting for AT&T and Mediaone. June 2000 - September 2001
Skills
Networking, Troubleshooting, Data Center, Windows 7, Software Installation, Hardware, Active Directory, XP, Process Improvement, Customer Service, Technical Support, Information Technology, Microsoft Office, Computer Hardware, Help Desk Support, Outlook, System Administration, Software Implementation, CompTIA A+ Certification, Microsoft Certified..., Field Service, Call Centers, Windows, Security, Windows XP, Call Center, System Monitoring, Windows Server, Windows 8.1, DNS
Education
Greater Lowell Technical School 1996 — 2000
diploma, Information Technology
IBM October 2013 - April 2015
Shell Appalachia March 2011 - October 2013
Insight Solutions February 2010 - February 2011
Siemens IT Solutions December 2008 - February 2010
Skills
Computer Hardware, Laptops, Desktop Support, Active Directory, Printers, Computer Repair, Servers, Software Installation, Windows 7, XP, Hardware, Norton Ghost, Troubleshooting, Workstations, Windows Server 2003, A+ Certified, System Administration, Network Administration, Windows, End User Support, Antivirus, VMware, Remote Support, DHCP, VPN, DNS, Remote Desktop, Technical Support, Project Management, Windows XP, Citrix, Windows Server, Blackberry Enterprise..., Help Desk Support, Microsoft Office
Education
IT Certification Institute 2007 — 2009
IT Certified Technician, Comp TIA A+ Network+ Microsoft Server
Pratt Institute 1984 — 1988
Bachelor of Fine Arts, Media
Atos March 2007 - Present
Siemens It Solutions April 2009 - July 2011
Siemens It Solutions March 2007 - April 2009
Skills
Visio, PowerPoint, ITIL v3 Foundations..., Training, Project Management, Microsoft Excel, SAP ERP, Six Sigma, Process Improvement, SharePoint
Education
Notre Dame De Namur University
Bachelor's degree, Human Services, General
San Jose City College
Associate's degree, General Studies
San Jose City College
Associate's degree, Early Childhood Education and Teaching
RDI Marketing Services Inc. April 2012 - Present
RDI Marketing Service, Inc December 2010 - April 2012
RDI Marketing Services, Inc September 2010 - December 2010
Siemens IT Solutions November 2009 - March 2010
Data Process (DP) Sciences May 2009 - September 2009
PMC Specialties Group, Inc. June 1992 - July 2006
PMC Specialties Group, Inc. February 1990 - February 1992
PMC Specialties Group, Inc. August 1987 - February 1990
Skills
Call Center, Project Management, Training, Project Planning, VMware, Active Directory, Windows 7, Technical Support, Customer Service, Software Documentation, Quality Assurance, Networking, Recruiting, Call Centers, Sales
Education
Cincinnati State Technical and Community College 2006 — 2009
Associate of Applied Science, Computer Science and Electronics Engineering, GPA: 3.432
PSAV September 2013 - Present
JSC- Supply Chain & Operations SUBGROUP July 2012 - September 2013
Siemens IT Solutions May 2005 - April 2011
AT&T February 2004 - April 2005
Bureau of National Affairs (BNA) October 2002 - July 2003
NextiraOne April 1996 - January 2002
Skills
Vendor Management, Strategy, Telecommunications, Management, Outsourcing, Contract Negotiation, Program Management, Project Management, Team Leadership, Change Management, Leadership, Procurement, Sales, ITIL, Building Relationships, Process Improvement, CPSM, Business Strategy, Continuous Improvement, Wireless, Analysis, Goal Oriented, Adaptability, Negotiation, Strategic Planning, Mobile Device Management, Motivated self-starter, Inventory Management, Team Building, Telecom Expense..., Strategic Thinking, Sales Management, Business Intelligence, Technical Sales..., Pivot Tables, Policy Analysis, VoIP, Analytics, Selling, Risk Management, Supply Management, Customer Satisfaction, French, RFP experience, Account Management, Forecasting, Strategic Partnerships, Lease Options, Large & Small Group..., Cross-functional Team...
Education
Lake Forest Graduate School of Management 2011 — 2013
Master of Business Administration (MBA), MBA with Organizational Behavior Specialization, June 2013, 3.92 of 4.0
Bowling Green State University
Dual BA, Business Administration, and French
IBM India May 2010 - Present
Siemens IT solutions November 2005 - May 2010
Skills
SAP R/3, Requirements Analysis, SAP, Solution Architecture, SAP ERP, Business Process, Software Project..., SD, SAP Implementation, ERP, Integration, ECC, Business Analysis
Education
Bharati Vidyapeeth 1999 — 2001
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Pune 1995 — 2001
Master of Business Administration (MBA)
Sharada Vidyalaya 1986 — 1993
NSC Global August 2014 - Present
Atos July 2011 - Present
Siemens Information Systems Ltd June 2009 - Present
Siemens Information Systems Ltd May 2005 - June 2009
Siemens IT Solutions & Services May 2005 - June 2009
Siemens IT Solutions 2000 - June 2009
Siemens Business Services May 2003 - May 2005
Entex September 2000 - March 2002
Child Development Council of Franklin County March 1995 - August 2000
Skills
IT Service Management, ITIL, Training, Leadership, Management, Customer Service, Six Sigma, Incident Management, IT Operations, Vendor Management, Continuous Improvement, Outsourcing, Program Management, Change Management, Hardware, Call Centers, IT Management, Service Delivery, Project Management, Process Improvement, Troubleshooting, PMO, IT Outsourcing, Service Management, Business Process..., Software Documentation, Disaster Recovery, Data Center, IT Strategy, Business Process, Service Desk, Integration
Education
Columbus State Community College 1992 — 1995
Early Childhood Education
West Liberty University 1977 — 1979
Political Science
John Marshall High School
yes, College Prep
NetApp March 2014 - Present
NetApp January 2011 - March 2014
Siemens April 2008 - January 2011
Siemens IT Solutions September 2005 - January 2008
Sun Microsystems December 1999 - September 2005
Taos Mountain July 1999 - April 2000
Celera April 1996 - April 1999
Skills
Data Center, Information Security, Information Technology, Unix, ITIL, NetApp, Integration, SDLC, Enterprise Architecture, Solution Architecture, Disaster Recovery, System Administration, IT Strategy, IT Management, Storage, High Availability, Cloud Computing, Enterprise Software, IT Operations, Security, Management, Solaris, Storage Area Networks, IT Service Management, VMware, Servers, SAN, Virtualization, Vendor Management, Outsourcing, System Deployment, Program Management, SaaS, Linux, Infrastructure
Education
University of California, Davis 1989 — 1994
BS, Molecular Biology
Aragon High School
Siemens IT Soultions & Services July 2011 - Present
Atos July 2011 - Present
Siemens IT Solutions and Services, Inc. 1996 - July 2011
Siemens IT Solutions 1998 - 2008
entex January 1996 - January 2002
MODIS 1999 - 2000
Skills
Leadership, Outsourcing, Strategy, IT Outsourcing, ITIL, Service Delivery, Strategic Planning, Program Management, Managed Services, Problem Solving, Management, Vendor Management, Process Improvement, IT Service Management, Sla, Project Management, Team Management, Telecommunications, Business Process..., Consulting, Change Management, PMO, IT Strategy, Governance, Cross-functional Team..., Business Process, IT Management, PMP, Project Portfolio..., Business Analysis, Data Center, Integration, IT Operations, Six Sigma, Professional Services, CRM, Cloud Computing, Service Management, Project Delivery, Pre-sales, ERP, Disaster Recovery, Resource Management, Offshoring, Enterprise Architecture, Solution Architecture, Business Intelligence, Enterprise Software, Information Technology, Security
Education
Middlesex County College 1993 — 1996
AA, Business Admin
UNIFY GmbH (formerly Siemens Enterprise Communications) December 2009 - Present
Insight Language Services OEG June 1997 - Present
Austrian Army October 1987 - Present
Siemens Enterprise Communications September 2007 - November 2009
Siemens IT Solutions April 2006 - September 2007
Siemens Shared Services Inc. October 2004 - December 2005
Siemens Shared Services LLC October 2002 - September 2004
Siemens Procurement and Logistics Services LLC July 2000 - September 2002
Klaus D Haidacher KEG August 1998 - September 2001
Austrian Ministry of Economic Affairs September 1999 - May 2000
Skills
Business Development, Change Management, Enterprise Software, Integration, Leadership, Management, Procurement, Product Management, Program Management, Purchasing, SAP, Strategic Sourcing, Strategy, Supply Chain, Supply Management, Vendor Management
Education
Dale Carnegie 2008 — 2011
Dale Carnegie Corporate Trainer, C-Level corporate in-house trainings
The Vienna University - Legal Faculty 1988 — 2000
Associates Degree, Corporations Law, Labor Law, Constitutional Law
Open University 1996 — 1999
MBA, Corporate Finance, Strategic Management
University of South Australia at Adelaide 1997 — 1999
Guest Lecturer, European Union Economics
Creditanstalt-Bankverein AG Austria 1994 — 1995
Academic Traineeship, Banking (retail, investment), Corporate Finance
WU (Vienna University of Economics and Business) 1987 — 1993
MA Economics, Economics, Business Administration, International Trade, Accounting
University of Technology Sydney NSW Australia 1991 — 1991
Part of BA (Hons) and Law Degree, Corporations Law, Taxation, International Marketing
Name Coming Soon March 2015 - Present
Hcl Technologies America Inc March 2014 - March 2015
HCL Technologies June 2013 - March 2015
HCL Technologies April 2011 - March 2015
Siemens IT Solutions February 2008 - April 2011
Telecom VAR 2001 - 2006
Self-employed 1996 - 2001
NYPD 1992 - 2001
Skills
IT Service Management, Project Management, ITIL, Service Delivery, Service Management, CRM, Outsourcing, IT Outsourcing, Consulting, Transition Management, Pre-sales, Vendor Management, Sla, IT Management, Solution Architecture, Team Management, SLA, Management, Telecommunications, Strategy, IT Strategy, Cloud Computing, IT Operations
Education
Baruch College, City University of New York (CUNY) 1989 — 1992
BBA, Finance and Investments
Path Forward IT October 2014 - Present
Time Warner Cable July 2012 - May 2014
Medco January 2010 - July 2012
Siemens IT Solutions March 2006 - January 2010
Cincinnati Bell March 2004 - March 2006
Skills
VPN, Windows Server, Software Installation, Microsoft Exchange, Outlook, Wireless Networking, Windows 7, TCP/IP, Switches, Network Security, Technical Support, Active Directory, XP, Routers, Help Desk Support, Computer Hardware, Remote Desktop, Network Administration, Hardware
Education
DeVry University
ITT Technical Institute
Information Technology, Network Systems Administration; Information Technology, Information Systems Security
TMG Health September 2015 - Present
Hildebrandt Learning Centers, LLC June 2010 - August 2015
C3i - Information Technology and Services December 2009 - March 2010
Siemens IT Solutions July 2008 - October 2009
Deluxe Digital Studios, Inc. September 2008 - January 2009
Pennsylvania Army National Guard (PAANG) June 2001 - July 2007
Skills
System Administration, Windows Server, Help Desk Support, Network Administration, VMware, Microsoft Office, LAN-WAN, Microsoft Server Support, VMware Workstation, Project Management, Windows Server Account..., SMB, Mobile Device Management, Exchange Server Account..., Network Troubleshooting, Microsoft Exchange, Computer Hardware..., Office Administration, Graphic Design, Help Desk Implementation, Switches, Routers, Lightroom, Disk Imaging, Tablets, Dreamweaver, WordPress, Ring Central VOIP, Virus Removal, Enterprise Anti-Virus, Cloud Storage, Ubuntu, Digital Photography, Dropbox, ProCare, Interactive Kiosks, SOHO, Active Directory, Wireless Networking, Networking, Hardware, Technical Support, Troubleshooting
Education
Keystone College 2003 — 2009
Computer Information Science - BA, System, Networking, and LAN/WAN Management
West Scranton High School 1997 — 2001
Inter Metro April 2015 - Present
Musculoskeletal Transplant Foundation December 2012 - January 2015
Atos May 2012 - November 2012
NEW HORIZONS- Pittston September 2011 - October 2012
GWC Warranty March 2011 - March 2011
SIEMENS IT SOLUTIONS October 2009 - August 2010
MetLife April 2010 - April 2010
CIGNA HEALTH CARE March 2010 - March 2010
Skills
Technical Support, Servers, Laptops, Windows Server, Active Directory, Hardware, Network Administration, Windows 7, Troubleshooting, DHCP, Software Installation, DNS, Microsoft Exchange, Antivirus, Networking, Printers, Customer Service, Remote Desktop, Norton Ghost, System Administration, VMware, Security+ Training, Desktop Support, Information Technology, MCSE Training, VMware Training, Citrix XenApp
Education
NEW HORIZONS COMPUTER LEARNING CENTER 2010 — 2011
570 hour Training Program Diploma, MIS Network Administrator
Keystone College 2005 — 2009
Bachelor of Science, Information Technology, 3.5
Dell SecureWorks May 2014 - Present
Dell SecureWorks via Convergenz LLC December 2013 - May 2014
Luxottica Retail North America via Pomeroy June 2013 - December 2013
Ascend Learning via CBTS January 2013 - June 2013
PowerNet Global Communications April 2010 - December 2012
Siemens IT Solutions February 2005 - December 2009
ProScan Imaging June 2005 - November 2007
Ionic Services LLC May 2004 - January 2005
Cintas Corp. November 2000 - May 2004
University of Miami School of Continuing Education August 2001 - April 2002
Skills
Solaris, Netbackup, AIX, Arcserve, Linux, Windows Server 2003, Windows Server 2008, RHEL, Suse, Debian, Ubuntu, Apache, Bind, Windows Server, MySQL, Windows 2008 Server, VMware, Servers, Troubleshooting, Security, Virtualization, Active Directory, Cisco Technologies, VoIP, Microsoft Exchange, Perl, Networking, Windows, Software Installation, XP, Help Desk Support, Testing, RedHat, VMware ESX, TCP/IP, System Administration, Operating Systems, DHCP, DNS, Disaster Recovery, Infrastructure, HP, Windows XP, Red Hat Linux
Education
Max Techincal Training 2000 — 2001
IT Certificates
The University of Southern Mississippi 1989 — 1994
B.S, Public Relations
Copiah-Lincoln Community College 1986 — 1989
A, Public Relations
Brookhaven High School 1982 — 1986
LPIC class Pocanos
Dun & Bradstreet Credibility Corp. September 2014 - December 2014
United Bank Card April 2009 - July 2010
Continental Automotive Systems June 2008 - June 2009
Siemens IT Solutions June 2005 - July 2008
Cigna Health Care December 2006 - July 2007
Siemens VDO 2005 - 2006
Network Solutions January 2002 - July 2003
Skills
VMware, Troubleshooting, IT Service Management, Microsoft Excel, Windows Server, SAP, System Administration, Management, Networking, Active Directory, Virtualization, Data Center, Computer Hardware, XP, Windows, Servers, ITIL, Software Documentation, Hardware, Operating Systems, TCP/IP, DHCP, Technical Support, Windows XP, Testing, Windows 7, Software Installation, Training, Information Technology, Network Administration, IT Management, Microsoft Exchange, Lotus Notes, Customer Satisfaction, Visio, Network Security, DNS, IT Operations, Business Process..., SharePoint, Microsoft SQL Server, VPN, Integration, Databases, Disaster Recovery, VMware ESX, Linux, Help Desk Support, VoIP, SQL
Education
State University of New York at Stony Brook 2000 — 2005
Bachelor of Science (BS)
Freedom High School 1996 — 2000
HS diploma
Siemens IT Solutions September 1994 - March 2011
Cincom Systems 1979 - 1994
Skills
Financial Modeling, Forecasting, Financial Reporting, Financial Analysis, Process Improvement, Internal Controls, Budgets, Accounting, Managerial Finance, Sarbanes-Oxley Act, Cash Flow, Variance Analysis, Financial Audits, Business Process...
Education
Xavier University - Williams College of Business 1980 — 1984
MBA, Finance
Northern Kentucky University 1972 — 1976
BS, Accounting
Zero Chaos May 2009 - March 2012
US Army ROTC April 2009 - April 2009
Apex Systems Inc August 2008 - January 2009
Siemens IT Solutions September 2007 - June 2008
Denali Advanced Integration December 2006 - September 2007
Devon Consulting August 2006 - November 2006
US ARMY July 2002 - July 2006
US ARMY June 2001 - June 2002
Skills
Active Directory, Servers, Windows Server, Microsoft Exchange, VMware, Windows XP, Computer Hardware
Education
University of Washington-Tacoma Campus 2011 — 2014
Bachelor's degree, Computer Science and Systems Minor Criminal Justice, Graduated
University of Hartford 1998 — 2000
None, Computer Engineering
Green FX Landscaping Inc. February 2007 - Present
Green FX Landscaping Inc. February 2007 - Present
Siemens IT Solutions August 2006 - December 2007
Wilson's International June 2005 - August 2006
T & F Sales and Marketing September 2001 - July 2006
Education
Humber College 1999 — 2001
Electronics Engineering Technican
Starpoint Solutions February 2014 - May 2015
Alpha Technologies Inc. August 2013 - February 2014
Derive Technologies March 2012 - August 2013
Ariana Entertainment January 2012 - March 2012
Siemens IT Solutions November 1999 - January 2010
Park Avenue Securities 1999 - 2010
Skills
-Bilingual: English,..., -Adept at operations..., -Effective..., -Able to work in a..., -Great attitude and..., -Highly intelligent..., -Strong written and..., -Able to Analyze and..., -Solid background..., -Strong technical..., Troubleshooting, Active Directory, Servers, Technical Support, Help Desk Support, Data Center, Disaster Recovery, VMware, Network Administration, DNS, IT Management, Blackberry Enterprise..., Citrix, Virtualization, Hardware, ITIL, IT Service Management, VMware ESX, Incident Management, TCP/IP, VMware Infrastructure, vSphere, IT Operations, Network Security
Education
Verizon Tech IT 2015 — 2015
Non-degree, Workday
Polytechnic University 1998 — 2000
MS, Telecommunications & Information Management
Merry College 1996 — 1997
Bachelor's degree, Biology, General
TCI 1994 — 1996
Associate's degree, Industrial Electronics Technology/Technician
Globe Institute of Technology 1992 — 1994
Certificate, Cobol and C++ Programming
DAT Solutions August 2014 - Present
ImagineEnergy May 2013 - September 2014
Parthenon Software Group April 2012 - August 2014
CDI IT Solutions May 2010 - June 2012
Self-employed August 2009 - May 2010
Siemens IT Solutions December 2006 - August 2009
Siemens IT Solutions December 2006 - May 2007
Robert Half Technology December 2006 - December 2006
HSBC August 2006 - September 2006
ACS December 2005 - July 2006
Skills
JavaScript, Linux, MySQL, SQL, PHP, jQuery, Testing, XML, Software Development, Databases, Windows, Java, HTML
Education
University of Illinois at Chicago 1992 — 1998
BS, Computer Science
George Weiss Associates September 2007 - Present
Shebeen Brewing Company 2012 - 2013
Siemens IT Solutions June 2001 - September 2007
Netkey 2000 - 2001
Ames 1997 - 1999
Skills
Business Analysis, Integration, SDLC, Project Management, ITIL, Microsoft SQL Server, Disaster Recovery, Master Data Management, Business Intelligence, SQL, Program Management, Visual Basic, Data Warehousing, Data Quality, .NET
Education
Western New England University 1995 — 1996
MBA, Business Administration
The University of Connecticut 1987 — 1991
Bachelor of Science (B.S.), Finance Real Estate
Denali Advanced Integration October 2010 - June 2012
TEKsystems October 2008 - October 2010
Siemens IT Solutions June 2008 - October 2008
alltel November 2004 - June 2008
Skills
Customer Service, Help Desk Support, Windows, Autotask, Service Now, Siebel, Remedy Ticketing System, Business Services, Call Centers, Customer Satisfaction, Outlook, Technical Support, Troubleshooting, Windows 7, Windows XP
Education
Bellevue College 1997 — 1998
Siemens Industry Inc. October 2009 - Present
Siemens Corporation April 2008 - September 2009
Siemens IT Solutions March 2005 - March 2008
Siemens Energy January 2002 - February 2005
Infotech Professionals Inc. January 2001 - December 2001
Air Liquide GmbH August 1999 - December 2000
Skills
SAP PI, SAP XI, ABAP, ABAP-OO, SAP R/3, SAP ERP, SAP, SD, SAP Netweaver, IT Management, ERP, SAP Implementation, SAP BW, IDOC, Data Migration, ECC, Integration, IDoc
Education
Osmania University 1991 — 1994
Bachelor's, Economics
Siemens IT Solutions August 2007 - Present
Firth Rixson October 2005 - August 2007
Education
Citrus College 2005 — 2006
Siemens IT Solutions and Services November 2009 - January 2011
Citizens Financial Group (CFG) October 2004 - January 2011
Siemens IT Solutions June 2004 - January 2011
Siemens IT Solutions and Services, Inc June 2004 - January 2011
inc. February 1999 - March 2002
Skills
Business Process, Databases, Software Documentation
Education
University of Cincinnati 1999 — 2002
University of Cincinnati
Information Engineering Technology
Cognizant Technology Solutions December 2010 - Present
Siemens IT Solutions February 2007 - December 2010
Connectivity Dynamics, Inc. 2001 - February 2007
SES West 1996 - 2001
Hitachi Data Systems 1991 - 1996
Skills
Virtualization, Business Analysis, IT Operations, Data Center, ITIL, Enterprise Architecture, Management Consulting, Professional Services, Service Delivery, IT Strategy, Project Management, Networking, Consulting, Infrastructure, Cloud Computing, Leadership, IT Service Management, Architecture, IT Management, Integration, Solution Architecture, Pre-sales, Vendor Management, Program Management, Outsourcing, Architectures, Enterprise Software
Education
Rowan University 1962 — 1966
B.A.
URS Corporation January 2012 - Present
Siemens IT Solutions September 2010 - December 2011
Advanced Technical Resources April 2010 - July 2010
Self Employed March 2004 - December 2009
Skills
Troubleshooting, Windows, Windows Server, Mac OS X, Switches, Computer Hardware, Data Center, Hardware, Linux, Networking, Cloud Computing, Optical Fiber, Routers, VMware, Servers, Telecommunications, OS X, Technical Support, VoIP, Windows XP, Testing, TCP/IP, Wireless, Cisco Technologies, Software Installation, Operating Systems
Education
Monroe College 1995 — 1997
Computer Science
RBS Global Banking & Markets February 2011 - Present
Siemens IT Solutions November 2007 - March 2011
Affinion Group 2005 - 2007
Hyperion Solutions 1998 - 2005
Titan Television 1994 - 1997
Education
Assumption College 1989 — 1993
High School
Home Trust Company June 2014 - Present
Home Trust Company December 2013 - June 2014
Home Trust Company December 2012 - December 2013
Home Trust Company January 2012 - December 2012
Research In Motion January 2011 - January 2012
Research In Motion December 2009 - January 2011
Research In Motion January 2009 - November 2009
ADP Canada January 2007 - January 2009
Siemens IT Solutions December 2004 - January 2007
IBM 2000 - 2004
Skills
SAP ERP, SAP R/3, SAP Portal, SAP Netweaver, SAP, Disaster Recovery, ABAP, Infrastructure, SAP BW, SAP Implementation, ECC, ITIL, SAP HR, SAP Basis, ERP, Integration, Data Migration, Business Intelligence, IT Strategy, Requirements Analysis, Business Process
Education
Ryerson University 1996 — 2000
B.Eng, Electrical/Computer Engineer
Seven Hills Women's Health Centers July 2008 - Present
Pomeroy IT Solutions October 2007 - July 2008
Siemens IT Solutions 2005 - 2007
MCI 1982 - 2003
Skills
Network Administration, Data Center, ITIL, Process Improvement, Vendor Management, Telecommunications, Project Management, Troubleshooting, Program Management
Education
Northern Kentucky University 1980 — 1982
AAS, Electronics Engineering Technology
Haemonetics October 2013 - Present
Gauthier Technology Partners March 2009 - Present
Siemens IT Solutions August 2009 - March 2012
Pfizer February 2007 - January 2009
Pfizer September 2003 - February 2007
Pfizer January 2000 - August 2001
Pfizer November 1996 - January 2000
ENTEX Info Systems 1988 - 1996
Skills
Vendor Management, Cross-functional Team..., Process Improvement, Team Leadership, Project Management, Software Documentation, Technical Support, Business Process..., Strategy, Change Management, Troubleshooting, Program Management, Leadership, Business Process, Security, Management, Mobile Devices, Servers, Pre-sales, Information Technology, System Deployment, IT Strategy, TCP/IP
Education
Northeastern University 1967 — 1972
BSEE
Winshuttle February 2013 - Present
Winshuttle February 2008 - February 2013
T-Mobile February 2004 - February 2008
Siemens Business Services January 2002 - January 2004
Siemens 2002 - 2004
Siemens IT Solutions 2002 - 2004
Skills
Integration, SharePoint, SAP, Cloud Computing, ERP, Enterprise Software, Requirements Analysis, Business Intelligence, SaaS, ITIL, Business Process, Business Analysis, Pre-sales, Microsoft SQL Server, SQL, Agile Methodologies, Product Management, Strategic Partnerships, Product Innovation, Cross-functional Team..., Relationship Management, Customer Focused Design, SDLC, Enterprise Architecture, Solution Architecture, Professional Services, Vendor Management, Project Portfolio..., IT Strategy, CRM, Business Process..., PMP
Education
University of Massachusetts at Lowell 1998 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
University of Tampa - John H. Sykes College of Business
Atos IT Solutions and Services A/S March 2015 - Present
Atos International 2010 - Present
Siemens IT Solutions March 2008 - May 2009
Private June 2006 - January 2008
Siemens Medical Solutions 2001 - 2006
Skills
SAP, Contract Management, Vendor Management, Project Coordination, Process Improvement, Program Management, Customer Satisfaction, Team Leadership, Sla, Management, Outsourcing, IT Service Management, IT Operations
Education
University of Phoenix 2003 — 2006
BS, Business Administration
San Jose Christian College 1997 — 2000
Bible & Theology
Siemens IT Solutions November 2005 - Present
Atos IT Solutions November 2005 - Present
Motorola, Northwest Airlines November 2004 - November 2005
Sprint PCS November 2002 - July 2003
Motorola/Sprint October 1999 - October 2002
Motorola October 1999 - September 2002
United Dairy Farmers-Homemade Ice Cream May 1997 - October 1999
Thriftway/Winn-Dixie August 1991 - June 1999
UDF Homemade Brand Ice Cream 1997 - 1999
Appraiser June 1998 - December 1998
Skills
Wireless, Vendor Management, Troubleshooting, Managed Services, Telecommunications, Mobile Devices, Management, Network Design, Networking, Sales, Project Management, Contract Negotiation, Telephony
Education
University of Cincinnati 1994 — 1997
St. Xavier High School
University of Cincinnati
BA, Business Administration Marketing; Real Estate
Siemens It Solutions and Services Administrative SupportSiemens/Morgan Stanley2007 - Present
Siemens IT Solutions 2000 - Present
Education
Baruch College, City University of New York (CUNY) 1977 — 1980
CBTS July 2008 - Present
Siemens IT Solutions June 2007 - July 2008
ADP Dealer Services January 2006 - June 2007
Skills
Cisco Technologies, CCNP, VoIP, CCNA, CCVP, CCDA, Networking, EIGRP, WAN, Cisco IOS, OSPF, Cisco Nexus, VPN, QoS, Routers, Switches, Cisco Call Manager, BGP, LAN-WAN, Firewalls, Routing
Education
Ohio University 2004 — 2006
Masters, Communication Technology and Policy
Ohio University 2000 — 2004
Bachelors, Communication Systems Management
Nuix April 2015 - Present
Kramer Levin Naftalis & Frankel LLP January 2014 - November 2014
Recommind, Inc. March 2013 - November 2013
Fios, Inc. 2011 - 2012
Xerox Litigation Services October 2006 - September 2011
Pfizer September 2003 - October 2006
Siemens IT Solutions September 2001 - August 2003
Siemens IT Solutions December 1999 - August 2001
Skills
Process Improvement, Security, Document Management, Project Management, Litigation Support, Change Management, Management Consulting, Information Technology, Communication Skills, Technology, Management, Relativity Review..., Business Development, Enterprise Software, Document Review, Networking, Professional Services, Consulting, PMP, Salesforce.com, EDRMS, Analysis, SaaS, Team Building, ESI, Sales, New Business Development, Operations Management, Sales Process, Training, Computer Forensics
Education
City University of New York-Baruch College
BBA
R+L Carriers May 2013 - Present
Kalvin Consulting April 2012 - April 2013
UTi Worldwide Inc. September 2011 - March 2012
Siemens IT Solutions September 2005 - July 2011
Trader Publishing January 2004 - August 2005
Analyst Express Inc January 1996 - December 2003
DSQ Software March 1993 - February 1996
Crompton Greaves 1992 - 1993
Skills
Software Project..., Integration, EAI, Master Data Management, SDLC, Solution Architecture, ITIL, SOA, Business Intelligence, Databases, Offshore Software..., Project Coordination, Agile Methodologies, Requirements Analysis, TIBCO, ESB, Web Services, Progress 4GL, Process Improvement, Business Objects, SAP Data Services
Education
Manipal Institute of Technology 1988 — 1992
Bachelor's degree, Electrical and Electronics Engineering
Asan Memorial Senior Secondary School 1976 — 1988
High School, Physics, Chemistry, Biology, Mathematics
Atos International July 2011 - August 2013
Siemens IT Solutions August 1995 - July 2011
EDS 1985 - 1995
Skills
Solution Architecture, Enterprise Architecture, Virtualization, Integration, VMware, Technical Architecture, Active Directory, IT Service Management, Management, IT Strategy, IT Operations, VMware ESX, PMO, Databases, Software Development, ITIL, Data Center, Program Management, System Deployment, ERP, Requirements Analysis, Servers, Storage, Architecture, Unix, Strategy, IT Outsourcing, Vendor Management, IT Management, Cloud Computing, Security, Disaster Recovery, Infrastructure, Pre-sales, Microsoft SQL Server, Enterprise Software, IIS, VMware Infrastructure, Service Management, System Architecture, Windows Server, Service Delivery, Architectures
Education
DePauw University 1981 — 1985
Bachelor of Arts, Computer Science
Atos June 2011 - Present
Siemens 2006 - Present
Talecris Biotherapeutics, Inc. 2006 - Present
Siemens IT Solutions and Services 2006 - Present
Siemens IT Solutions 2006 - Present
Bayer 1999 - 2006
Education
East Carolina University 1989 — 1994
BS, Computer Science
Ascension Health 2014 - Present
Atos IT Solutions and Services A/S 2011 - 2013
Siemens IT Solutions April 2004 - 2011
Kemper Insurance 1990 - April 2004
Skills
Unix, AIX, Linux, Information Technology, IT Management, Business Analysis, ITIL, Disaster Recovery, Requirements Analysis, Servers, Performance Tuning, Unix Shell Scripting, Data Center, Storage, Process Improvement, Team Leadership, Vendor Management
Education
Northeastern Illinois University
BS, Computer Science and Business Management
Right Management
Noven Pharmaceuticals April 2011 - Present
Shire Pharmaceuticals August 2010 - March 2011
Wachovia Securities Financial Network March 2009 - July 2010
Animal Medical Center May 2008 - March 2009
Siemens ISS 2006 - 2008
Siemens IT solutions 2006 - 2008
NYSE 2005 - 2006
CUNY 2000 - 2005
Skills
Technical Support, Windows Server, Active Directory, IT Operations, Laptops, Citrix, Troubleshooting, Lotus Notes, Service Desk, Blackberry Enterprise..., Windows 7, Microsoft Exchange, Disaster Recovery, XP, VMware, Help Desk Support, VPN
Education
City University of New York 2008 — 2010
Information Systems
Santander Bank, N.A. July 2011 - Present
Siemens IT Solutions 2007 - 2010
Bayer Business Services 2005 - 2007
Bayer Diagnostics 1998 - 2005
Skills
Project Management, Program Management, Service Delivery, Management, SDLC, Cross-functional Team..., Networking, IT Management, Business Analysis, Leadership, Process Improvement, Strategic Planning, IT Strategy, ITIL, Troubleshooting, Disaster Recovery
Education
Salve Regina University 1978 — 1982
BA, Education
Hemmersbach GmbH & Co. KG March 2015 - Present
Allegiance Dealer Services January 2012 - September 2014
Emtec Inc. May 2010 - November 2011
SIEMENS IT SOLUTIONS April 2004 - November 2009
Siemens Business Services February 2002 - October 2003
GE Capital IT Solutions January 1999 - January 2002
Entex Information Services January 1990 - February 1999
Skills
SQL, Microsoft SQL Server, Microsoft Office, Troubleshooting, Requirements Analysis, Windows, Business Analysis, Servers, Operating Systems, ITIL, Computer Hardware, Windows 7, Data Center, Sla, IT Service Management, Service Delivery..., Expense Management, Customer Service, Utilization Management, Technical Support, Hardware, SLA, Disaster Recovery
Education
Hallmark University 1980 — 1981
Diploma, Electronics Technology
Atos July 2011 - Present
Siemens IT Solutions January 2003 - July 2011
New England Financial June 1984 - January 2003
Skills
Social Media, Microsoft Office, Television, Film, Event Management, Customer Service, Event Planning, Photoshop, Video Production, Microsoft Excel, Social Media Marketing, Entertainment, Remote Desktop, Technical Support, Windows, Microsoft Word, Management, Strategic Planning
Education
University of Prince Edward Island 1981 — 1984
Charlie Burnham Heating Service, Inc July 2014 - Present
Siemens IT Solutions 2009 - 2013
Cole Haan 1990 - 2009
Skills
Troubleshooting, Electronics, Hardware, Technical Support, Testing, Computer Hardware, Automation, Active Directory, Software Installation, Windows XP, Windows 7, TCP/IP, Servers, Telecommunications, Windows Server, Operating Systems, Wireless, VoIP, VMware, Laptops
Education
Northeast Technical Institute 2014 — 2014
CETP Certification, HVAC/R
Freeport High School
Hallmark College of Technology May 2009 - Present
Siemens IT Solutions November 2008 - May 2009
San Antonio Water Systems July 2003 - November 2008
San Antonio Water System 2003 - 2008
H.E.B. Grocery Company January 2001 - January 2003
HEB Grocery Company January 1996 - January 2001
United States Army January 1987 - January 1990
Education
The University of Texas at San Antonio 1997 — 2001
Bachelors, Business Information Systems
Palo Alto Community College 1992 — 1996
Glitch Free Solutions January 2012 - Present
Cincinnati Children's Hospital January 2011 - May 2011
Siemens IT Solutions November 2009 - April 2010
Sentrilock LLC June 2006 - February 2007
United Postal Service May 2006 - February 2007
BDPA - Black Data Processing Associates January 2000 - December 2004
Skills
Microsoft Office, Windows, Computer Hardware, Project Management, Microsoft Excel, Customer Service, Account Management, Strategic Planning, Hardware, Troubleshooting, Product Management, Java, Networking, Network Administration, Microsoft Exchange, Citrix, Windows 7, Windows XP
Education
BDPA High School Computer Camp
DeVry University
Computer Information Systems
National Collage
Information Systems Engineering
Withrow High School
Robert Bosch August 2011 - Present
Sears Holdings Corporation December 2010 - April 2011
Siemens IT Solutions April 2007 - April 2010
Siemens Medical Solutions July 2001 - April 2007
Williams Communications July 2000 - April 2001
Northern Trust May 2000 - July 2000
GE Capital January 2000 - April 2000
Ameritech March 1997 - October 1999
TCI of Illinois June 1995 - February 1997
US Robotics April 1993 - June 1995
Skills
Technical Support, Telecommunications, Disaster Recovery, Vendor Management, Networking, VoIP, Integration, Project Management, Call Centers, Cisco Technologies, Data Center, Wireless
Education
University of Illinois at Chicago
Graduate Certificate, Health Informatics
Roosevelt University
BA, Web Technology Systems
Total Quality Logistics April 2011 - Present
Glitchbusters LLC October 2010 - Present
Miami University June 2008 - April 2011
Siemens IT Solutions January 2007 - January 2008
Ohio Casualty Group January 2005 - January 2007
Education
Cincinnati State Technical and Community College 2003 — 2008
Computer Information Systems
Cincinnati State
Computer Information Systems Program
Microsoft 2012 - 2013
Murphy & Associates January 2011 - January 2012
Aditi Technologies January 2009 - January 2011
Siemens IT Solutions January 2008 - January 2009
Auburn School District January 2005 - January 2008
Auburn School District January 2002 - January 2005
Skills
Troubleshooting, Active Directory, Technical Support, TCP/IP, Operating Systems, Servers, Security, Software Installation, Networking, Microsoft Operating..., Testing, Computer Hardware, Customer Service, Software Documentation, Data Center, Cisco Technologies, IIS, Microsoft SQL Server, DNS, Visio
Education
Auburn Senior High School
Green River Community College
home August 2009 - June 2013
Microsoft 2012 - 2013
VMC September 2011 - March 2012
One Reel April 2009 - September 2009
Pacific Physicians' Laboratory, Inc December 2008 - February 2009
Siemens IT Solutions May 2008 - November 2008
Skills
Java, Haskell, Python, C++, Powershell, PHP, Data Structures, Formal Languages, Prolog, SQL, Web Development, Web Design, Android Development, Microsoft SQL Server, MySQL, Networking, TCP/IP, DNS, Server Administration, Cloud Computing, Object Oriented Design, Arduino, Soldering, Microsoft Office, Microsoft Exchange, Microsoft Office 2007, Office 365, Exchange Server 2010, Windows 7, Call Center, Linux, Technical Documentation, Software Documentation, Sustainability, Troubleshooting, Call Centers
Education
The Evergreen State College 2009 — 2012
Bachelor of Science (BS), Computer Software Engineering, N/A
Everett Community College 2004 — 2007
Associate of Arts and Sciences (AAS), Computer Science
ObjectWin Technology June 2013 - Present
Seimens 2008 - 2011
Siemens IT Solutions August 2008 - January 2010
Skills
Operating Systems, Help Desk Support, XP, Windows, Technical Support, Troubleshooting, Printers, Hardware
Education
American InterContinental University 2005 — 2007
Bachelor's degree, Information Technology, 3.95 gpa
Raymour & Flanigan Furniture May 2015 - Present
Prosecure Service November 2013 - Present
Capstone Turbine Corporation January 2008 - October 2013
Siemens IT Solutions August 2007 - December 2007
Northern Power Systems October 2006 - July 2007
Ultrarev LLC (Ultrarev.com) January 2006 - September 2006
Richter's Auto and Tire Service February 2005 - December 2005
F&M Expression February 2004 - January 2005
Skills
Project Engineering, Microsoft Office, Engineering, Microsoft Word, Matlab, Public Speaking, Microsoft Excel, Troubleshooting, Customer Service, AutoCAD, Management, Inventory Management, Warehousing, Procurement
Education
Monroe College 2013 — 2014
Associate's Degree, Computer/Information Technology Administration and Management
Lincoln Technical Institute 2004 — 2005
Borough of Manhattan Community College 1999 — 2001
MATRIX Resources January 2015 - January 2015
Alphanumeric Systems July 2014 - September 2014
TruefitNow Information Systems - contract for Duke Energy August 2013 - June 2014
Independent Contractor September 2011 - September 2013
Artech Information Systems May 2013 - June 2013
Siemens IT Solutions June 2004 - September 2011
Alphanumeric Systems - contract GlaxoSmithKline June 1998 - June 2004
Skills
•Management sponsored..., Microsoft Office
Education
Coastal Carolina Community College 1993 — 1994
Electronic Servicing Technology