Signius Communications
Industry: Company
DescriptionFounded: 1992 Parent organization: Answernet
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Signius Communications Employees
Employee
Years
Job
Industry
Erika Gurley Erika Gurley's Signius Communications Experience May 2004 - May 2015
Job Actively Seeking Employment
Industry Telecommunications
Experience
Signius Communications May 2004 - May 2015
AnswerNet January 2007 - January 2008
Skills
Telemarketing, Market Research, Appointment Scheduling, Order Entry, HIPAA, Lead Generation, Competitive Intelligence, Call Center, Customer Service, Inbound, E-services, Inbound Marketing, Sales, Call Centers, Training, CRM, Operations Management, Telecommunications, IVR, Account Management, Networking, Cold Calling, Customer Experience, Customer Satisfaction, Contact Centers, Management, Sales Management, Outsourcing, Sales Operations, Customer Retention, Business Development, Solution Selling, Sales Process, Leadership, Direct Sales, Salesforce.com, Team Building, Workforce Management, Vendor Management, New Business Development, Selling, Start-ups, Team Leadership, SaaS, VoIP, B2B, Time Management, Strategic Partnerships, P&L Management, Coaching
Education
University of Phoenix 2007 — 2010
Call Center Management
Arizona State University 1996 — 1998
Signius Communications May 2004 - May 2015
AnswerNet January 2007 - January 2008
Skills
Telemarketing, Market Research, Appointment Scheduling, Order Entry, HIPAA, Lead Generation, Competitive Intelligence, Call Center, Customer Service, Inbound, E-services, Inbound Marketing, Sales, Call Centers, Training, CRM, Operations Management, Telecommunications, IVR, Account Management, Networking, Cold Calling, Customer Experience, Customer Satisfaction, Contact Centers, Management, Sales Management, Outsourcing, Sales Operations, Customer Retention, Business Development, Solution Selling, Sales Process, Leadership, Direct Sales, Salesforce.com, Team Building, Workforce Management, Vendor Management, New Business Development, Selling, Start-ups, Team Leadership, SaaS, VoIP, B2B, Time Management, Strategic Partnerships, P&L Management, Coaching
Education
University of Phoenix 2007 — 2010
Call Center Management
Arizona State University 1996 — 1998
Sabrina Ellis Sabrina Ellis's Signius Communications Experience July 1994 - August 1998
Job Sales Logistics Coordinator at Alforex Seeds
Industry Logistics and Supply Chain
Experience
Alforex Seeds March 2015 - Present
Pacific Coast Producers April 2014 - October 2014
Liberty Gold Fruit Co., Inc. January 1999 - March 2014
Signius Communications July 1994 - August 1998
Skills
Inventory Management, Outlook, Microsoft Excel, Microsoft Office, Administrative..., Customer Service, Purchasing, Team Building, Teamwork
Education
Skyline College
Skyline College
Interpersonal Communication
Alforex Seeds March 2015 - Present
Pacific Coast Producers April 2014 - October 2014
Liberty Gold Fruit Co., Inc. January 1999 - March 2014
Signius Communications July 1994 - August 1998
Skills
Inventory Management, Outlook, Microsoft Excel, Microsoft Office, Administrative..., Customer Service, Purchasing, Team Building, Teamwork
Education
Skyline College
Skyline College
Interpersonal Communication
Anjanette Lucas Anjanette Lucas's Signius Communications Experience April 2000 - June 2008
Job Lead Associate at Goodwill Industries of Northwest NC
Industry Nonprofit Organization Management
Experience
Goodwill Industries of Northwest NC November 2011 - Present
Signius Communications April 2000 - June 2008
Skills
Management, Customer Service, Team Leadership, Employee Training, Goal Oriented, Microsoft Office, Teamwork
Education
Northwestern College 2009 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician
Forsyth Technical Community College 1994 — 1997
Associate's degree, Business Administration and Management, General
Goodwill Industries of Northwest NC November 2011 - Present
Signius Communications April 2000 - June 2008
Skills
Management, Customer Service, Team Leadership, Employee Training, Goal Oriented, Microsoft Office, Teamwork
Education
Northwestern College 2009 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician
Forsyth Technical Community College 1994 — 1997
Associate's degree, Business Administration and Management, General
Tonita Diaz Tonita Diaz's Signius Communications Experience April 2012 - Present
Job General Manager Signius Communications
Industry Telecommunications
Experience
Signius Communications April 2012 - Present
Signius Communications November 2009 - April 2012
Skills
Call Center, Telecommunications, Account Management, Customer Satisfaction, Customer Experience, Inbound Marketing, Workforce Management, Telemarketing, Customer Retention, IVR, Team Building, Team Leadership, Team Management, Leadership, Unified Communications, Managed Services, Management, Employee Training, Process Improvement, Networking, Coaching, Product Management, Lead Generation, Telephony, Wireless, CRM, Call Centers, Contact Centers, Customer Service, Direct Sales, Operations Management, Outsourcing, Sales, Sales Management, Sales Process, Training, Vendor Management, VoIP, Analysis, New Business Development, Budgets, Human Resources, Solution Selling, Sales Operations, Salesforce.com, Selling, B2B, Call Center Development, Cold Calling, Recruiting
Education
DeVry University 2011 — 2015
Bachelor's degree, Business information systems
Ivy Tech Community College 2007 — 2010
Associate's degree, Office Administration, 3.2
Signius Communications April 2012 - Present
Signius Communications November 2009 - April 2012
Skills
Call Center, Telecommunications, Account Management, Customer Satisfaction, Customer Experience, Inbound Marketing, Workforce Management, Telemarketing, Customer Retention, IVR, Team Building, Team Leadership, Team Management, Leadership, Unified Communications, Managed Services, Management, Employee Training, Process Improvement, Networking, Coaching, Product Management, Lead Generation, Telephony, Wireless, CRM, Call Centers, Contact Centers, Customer Service, Direct Sales, Operations Management, Outsourcing, Sales, Sales Management, Sales Process, Training, Vendor Management, VoIP, Analysis, New Business Development, Budgets, Human Resources, Solution Selling, Sales Operations, Salesforce.com, Selling, B2B, Call Center Development, Cold Calling, Recruiting
Education
DeVry University 2011 — 2015
Bachelor's degree, Business information systems
Ivy Tech Community College 2007 — 2010
Associate's degree, Office Administration, 3.2
Elizabeth K. Healy Elizabeth K. Healy's Signius Communications Experience July 2010 - Present
Job Sales Consultant
Industry Telecommunications
Experience
Signius Communications July 2010 - Present
Signius Communications August 2009 - July 2010
Signius Communications November 2006 - October 2009
Signius Communications November 2004 - November 2006
DeTroy Truck Repair July 1995 - April 2004
Don Miller Septic Service June 1993 - June 1995
Skills
Sales Process, Management, Sales, New Business Development, Strategy, Call Center, Training, Team Building, Leadership, Telemarketing, Start-ups, CRM, Networking, Marketing, Customer Retention, Customer Satisfaction, Business Development, Call Centers
Education
Strayer University-Maryland 2014 — 2016
Bachelor of Business Administration (BBA), Business HR, Management, Accounting, 3.9
Anne Arundel Community College 2002 — 2004
General, General Studies
Signius Communications July 2010 - Present
Signius Communications August 2009 - July 2010
Signius Communications November 2006 - October 2009
Signius Communications November 2004 - November 2006
DeTroy Truck Repair July 1995 - April 2004
Don Miller Septic Service June 1993 - June 1995
Skills
Sales Process, Management, Sales, New Business Development, Strategy, Call Center, Training, Team Building, Leadership, Telemarketing, Start-ups, CRM, Networking, Marketing, Customer Retention, Customer Satisfaction, Business Development, Call Centers
Education
Strayer University-Maryland 2014 — 2016
Bachelor of Business Administration (BBA), Business HR, Management, Accounting, 3.9
Anne Arundel Community College 2002 — 2004
General, General Studies
TaMara A. Garrett, MA TaMara A. Garrett, MA's Signius Communications Experience May 2010 - September 2011
Job Social Security Administration
Industry Government Administration
Experience
Social Security Administration-ODAR April 2015 - Present
SAWTST, LLC October 2014 - April 2015
Eaton's Crouse-Hinds Business January 2013 - October 2014
Eaton's Cooper Wiring Devices Business June 2012 - January 2013
Signius Communications May 2010 - September 2011
Federal Occupational Health (FOH) November 2006 - February 2009
American Red Cross December 2005 - November 2006
US Army August 1997 - July 2005
Skills
Leadership, Human Resources, Customer Satisfaction, Call Centers, Process Scheduler, Government, Customer Service, Microsoft Office, Team Building, Microsoft Excel, Public Speaking, Training, Outlook, Access, Employee Relations, Data Entry, PowerPoint, Event Management, Invoicing, Administrative..., Administration, Supervisory Skills, Account Management, Administrative..., Leadership Development, Microsoft Word, Process Improvement, Management, Event Planning
Education
Shorter University-College of Adult & Professional Programs 2012 — 2013
Master of Arts (MA), Organizational Leadership, 3.4
Shorter University-College of Adult & Professional Programs 2010 — 2012
Bachelor of Science (BS), Business Management, 3.5
Georgia Career Institute 2005 — 2006
Esthetics, Aesthetician/Esthetician and Skin Care Specialist
Social Security Administration-ODAR April 2015 - Present
SAWTST, LLC October 2014 - April 2015
Eaton's Crouse-Hinds Business January 2013 - October 2014
Eaton's Cooper Wiring Devices Business June 2012 - January 2013
Signius Communications May 2010 - September 2011
Federal Occupational Health (FOH) November 2006 - February 2009
American Red Cross December 2005 - November 2006
US Army August 1997 - July 2005
Skills
Leadership, Human Resources, Customer Satisfaction, Call Centers, Process Scheduler, Government, Customer Service, Microsoft Office, Team Building, Microsoft Excel, Public Speaking, Training, Outlook, Access, Employee Relations, Data Entry, PowerPoint, Event Management, Invoicing, Administrative..., Administration, Supervisory Skills, Account Management, Administrative..., Leadership Development, Microsoft Word, Process Improvement, Management, Event Planning
Education
Shorter University-College of Adult & Professional Programs 2012 — 2013
Master of Arts (MA), Organizational Leadership, 3.4
Shorter University-College of Adult & Professional Programs 2010 — 2012
Bachelor of Science (BS), Business Management, 3.5
Georgia Career Institute 2005 — 2006
Esthetics, Aesthetician/Esthetician and Skin Care Specialist
Pamela Maroney-Moore Pamela Maroney-Moore's Signius Communications Experience Corporate Operations ManagerAnswerNet2007 - Present
Job Corporate Operations Manager at Signius Communications
Industry Public Relations and Communications
Experience
Signius Communications Corporate Operations ManagerAnswerNet2007 - Present
Education
Keller Graduate School of Management of DeVry University
MBA, Business Management & Human Resources
Reidsville Senior High "81
Signius Communications Corporate Operations ManagerAnswerNet2007 - Present
Education
Keller Graduate School of Management of DeVry University
MBA, Business Management & Human Resources
Reidsville Senior High "81
Nick Fogtman Nick Fogtman's Signius Communications Experience January 2015 - June 2015
Job Experienced Project and Business Manager
Industry Telecommunications
Experience
Signius Communications January 2015 - June 2015
B.D. Lighting Texas July 2014 - January 2015
AnswerNet May 2011 - July 2014
AnswerNet January 2010 - May 2011
AnswerNet June 2007 - January 2010
AnswerNet September 2005 - June 2007
AnswerNet / MessagePro LLC September 2003 - September 2005
Skills
Call Center Management, Customer Service, Business Operations..., Telecommunication..., Desktop Support, Training & Development, Operations Management, Employee Training, Call Center, Program Management, Telecommunications, Training, Call Centers, Technical Support, Project Planning, VoIP, Customer Satisfaction, Time Management, Customer Experience, Coaching, Team Building, Quality Assurance, Management, CRM, Outsourcing, Inbound Marketing, Budgets, Account Management, Process Scheduler, Customer Retention, Telemarketing, Workforce Management, Team Management, Leadership, IVR, Sales Management, Team Leadership, Payroll, Troubleshooting, Vendor Management, ACD, Networking, New Business Development, Sales Operations, Sales, Contact Centers, Salesforce.com, Lead Generation, Process Improvement, Direct Sales
Education
Houston Community College
GED
Signius Communications January 2015 - June 2015
B.D. Lighting Texas July 2014 - January 2015
AnswerNet May 2011 - July 2014
AnswerNet January 2010 - May 2011
AnswerNet June 2007 - January 2010
AnswerNet September 2005 - June 2007
AnswerNet / MessagePro LLC September 2003 - September 2005
Skills
Call Center Management, Customer Service, Business Operations..., Telecommunication..., Desktop Support, Training & Development, Operations Management, Employee Training, Call Center, Program Management, Telecommunications, Training, Call Centers, Technical Support, Project Planning, VoIP, Customer Satisfaction, Time Management, Customer Experience, Coaching, Team Building, Quality Assurance, Management, CRM, Outsourcing, Inbound Marketing, Budgets, Account Management, Process Scheduler, Customer Retention, Telemarketing, Workforce Management, Team Management, Leadership, IVR, Sales Management, Team Leadership, Payroll, Troubleshooting, Vendor Management, ACD, Networking, New Business Development, Sales Operations, Sales, Contact Centers, Salesforce.com, Lead Generation, Process Improvement, Direct Sales
Education
Houston Community College
GED
Courtney Brokaw's Signius Communications Experience 2004 - 2007
Job Senior Manager at BDO USA, LLP
Industry Accounting
Experience
BDO USA, LLP December 2014 - Present
UHY Advisors December 2014 - Present
UHY Advisors January 2012 - Present
UHY Advisors July 2010 - Present
Adams Harris May 2008 - July 2010
Jefferson Wells December 2007 - May 2008
SMBology, Inc May 2007 - December 2007
Signius Communications 2004 - 2007
Skills
Financial Reporting, SEC filings, GAAP, Payroll, Process Improvement, Account Reconciliation
Education
University of Houston
Bachelor of Science (BS)
Stratford High School
Diploma
BDO USA, LLP December 2014 - Present
UHY Advisors December 2014 - Present
UHY Advisors January 2012 - Present
UHY Advisors July 2010 - Present
Adams Harris May 2008 - July 2010
Jefferson Wells December 2007 - May 2008
SMBology, Inc May 2007 - December 2007
Signius Communications 2004 - 2007
Skills
Financial Reporting, SEC filings, GAAP, Payroll, Process Improvement, Account Reconciliation
Education
University of Houston
Bachelor of Science (BS)
Stratford High School
Diploma
Gina Romano Jozefowski Gina Romano Jozefowski's Signius Communications Experience 2004 - 2004
Job Attended St. Cloud State University
Industry Mental Health Care
Experience
RC Company January 2014 - Present
Hernandez Carpet Brokers October 2005 - January 2014
Missing Children Minnesota May 2012 - August 2013
Behavioral Bilingual Services March 2008 - July 2008
Signius Communications 2004 - 2004
Skills
Outlook, Training, Microsoft Word, Microsoft Office, Team Building, Team Leadership, PowerPoint, Research, Strategic Planning, Budgets, Leadership, Leadership Development, Sales Management, Event Planning, Microsoft Excel, Negotiation, Sales, Coaching, Recruiting, Public Speaking, Teaching, Social Media, Project Management, Program Management, Non-profits, Community Outreach, Customer Service, Management, Social Services, Public Relations, Nonprofits
Education
St. Cloud State University 2010 — 2012
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
California State University-Northridge 2003 — 2007
Bachelor of Arts (B.A.), Psychology
RC Company January 2014 - Present
Hernandez Carpet Brokers October 2005 - January 2014
Missing Children Minnesota May 2012 - August 2013
Behavioral Bilingual Services March 2008 - July 2008
Signius Communications 2004 - 2004
Skills
Outlook, Training, Microsoft Word, Microsoft Office, Team Building, Team Leadership, PowerPoint, Research, Strategic Planning, Budgets, Leadership, Leadership Development, Sales Management, Event Planning, Microsoft Excel, Negotiation, Sales, Coaching, Recruiting, Public Speaking, Teaching, Social Media, Project Management, Program Management, Non-profits, Community Outreach, Customer Service, Management, Social Services, Public Relations, Nonprofits
Education
St. Cloud State University 2010 — 2012
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
California State University-Northridge 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Donna Hyatt Donna Hyatt's Signius Communications Experience April 2008 - April 2011
Job Medical Billing and Coding Specialist
Industry Medical Practice
Experience
Signius Communications April 2008 - April 2011
AnswerNet August 2007 - April 2011
Tascal Inc/Signius Communications June 1997 - April 2008
Tascal June 1997 - August 2007
Skills
Customer Service, New Business Development, Team Building, Training, Call Center, Microsoft Office, Inbound Marketing, Outsourcing, Telemarketing, ICD-9, CPT Coding, HCPCS, Medisoft, Medical Office..., Medical Billing, 10 Key, Medical Terminology
Education
MTI College 2011 — 2012
Diploma/ AHIMA Certified, Medical Insurance Specialist/Medical Biller
MTI College
Diploma, Medical Billing and Coding
Signius Communications April 2008 - April 2011
AnswerNet August 2007 - April 2011
Tascal Inc/Signius Communications June 1997 - April 2008
Tascal June 1997 - August 2007
Skills
Customer Service, New Business Development, Team Building, Training, Call Center, Microsoft Office, Inbound Marketing, Outsourcing, Telemarketing, ICD-9, CPT Coding, HCPCS, Medisoft, Medical Office..., Medical Billing, 10 Key, Medical Terminology
Education
MTI College 2011 — 2012
Diploma/ AHIMA Certified, Medical Insurance Specialist/Medical Biller
MTI College
Diploma, Medical Billing and Coding
Kimberly Moynihan's Signius Communications Experience 2002 - 2005
Job Executive Administrative Assistant at AIS Wholesale
Industry Wholesale
Experience
AIS Wholesale February 2015 - Present
Emerson Tobacco Store August 2005 - February 2015
Signius Communications 2002 - 2005
Skills
Office Management, Professional..., Team-Player with..., Basic knowledge of PC..., Motivated self-starter..., Meets goals and..., Identifies resources, Gathers information, Solves problems, Defines needs, Analyzes issues, Develops strategies, Assesses situations, Loyal and Dedicated
Education
Penn Foster Career School 2009 — 2011
Certification, Administrative Assistant, A
Bayside High 2000 — 2004
High School Diploma, General Studies
AIS Wholesale February 2015 - Present
Emerson Tobacco Store August 2005 - February 2015
Signius Communications 2002 - 2005
Skills
Office Management, Professional..., Team-Player with..., Basic knowledge of PC..., Motivated self-starter..., Meets goals and..., Identifies resources, Gathers information, Solves problems, Defines needs, Analyzes issues, Develops strategies, Assesses situations, Loyal and Dedicated
Education
Penn Foster Career School 2009 — 2011
Certification, Administrative Assistant, A
Bayside High 2000 — 2004
High School Diploma, General Studies
Erick Nance Erick Nance's Signius Communications Experience January 2001 - November 2003
Job Retail Professional
Industry Retail
Experience
FAMILY DOLLAR STORES, INC. September 2012 - Present
Walmart November 2007 - March 2012
Wireless Retail, Inc. November 2003 - April 2006
Signius Communications January 2001 - November 2003
Skills
Inventory Control, Loss Prevention, Cashiering, Store Management, Merchandising, Retail, Inventory Management, Visual Merchandising, Retail Sales, Store Operations, Shrinkage, Planograms, Cash Register, Customer Service, Profit, Customer Satisfaction, CPFR, Data Entry, Time Management
Education
Clayton State University
The University of Memphis
FAMILY DOLLAR STORES, INC. September 2012 - Present
Walmart November 2007 - March 2012
Wireless Retail, Inc. November 2003 - April 2006
Signius Communications January 2001 - November 2003
Skills
Inventory Control, Loss Prevention, Cashiering, Store Management, Merchandising, Retail, Inventory Management, Visual Merchandising, Retail Sales, Store Operations, Shrinkage, Planograms, Cash Register, Customer Service, Profit, Customer Satisfaction, CPFR, Data Entry, Time Management
Education
Clayton State University
The University of Memphis
Chris Gronberg's Signius Communications Experience 2006 - Present
Job Director of Sales
Industry Telecommunications
Experience
Signius Communications 2006 - Present
Wolters Kluwer 2002 - 2006
UPS 1994 - 2001
Skills
Telemarketing, Call Center, Solution Selling, Inbound Marketing, Training, CRM, Telecommunications, Sales, Sales Management, Outsourcing, Lead Generation, Contact Centers, Account Management, Customer Service, Leadership, Customer Retention, Call Centers, Customer Satisfaction, Customer Experience, Process Improvement, Team Building, SaaS, Operations Management, Team Management, Vendor Management, Team Leadership, Workforce Management, Management, Salesforce.com, Contract Negotiation, Sales Process, VoIP, Business Development, New Business Development, Sales Operations, Start-ups, Market Research, Strategy, P&L Management, Forecasting, Cold Calling, Networking, Direct Sales, Selling, B2B, Business Intelligence, Strategic Partnerships, Cross-functional Team..., Product Management, Competitive Analysis
Education
Rock Valley College 1991 — 1995
Business Administration and Management, General
Thomas Jefferson High School 1988 — 1991
Signius Communications 2006 - Present
Wolters Kluwer 2002 - 2006
UPS 1994 - 2001
Skills
Telemarketing, Call Center, Solution Selling, Inbound Marketing, Training, CRM, Telecommunications, Sales, Sales Management, Outsourcing, Lead Generation, Contact Centers, Account Management, Customer Service, Leadership, Customer Retention, Call Centers, Customer Satisfaction, Customer Experience, Process Improvement, Team Building, SaaS, Operations Management, Team Management, Vendor Management, Team Leadership, Workforce Management, Management, Salesforce.com, Contract Negotiation, Sales Process, VoIP, Business Development, New Business Development, Sales Operations, Start-ups, Market Research, Strategy, P&L Management, Forecasting, Cold Calling, Networking, Direct Sales, Selling, B2B, Business Intelligence, Strategic Partnerships, Cross-functional Team..., Product Management, Competitive Analysis
Education
Rock Valley College 1991 — 1995
Business Administration and Management, General
Thomas Jefferson High School 1988 — 1991
Marshal Olson Marshal Olson's Signius Communications Experience March 1998 - January 2000
Job Sales Director @ DPS Skis Dynamic & Innovative Outdoor Brand. Drive Growth w/ Product, Service & Distrobution
Industry Sporting Goods
Experience
Blister Gear Review January 2011 - Present
DPS Skis December 2005 - Present
Green Mountain Sports August 2007 - November 2009
Boulder Sports Recycler May 2004 - August 2007
Salomon August 1999 - September 2005
Signius Communications March 1998 - January 2000
Skills
Marketing, Social Media, Sales, Retail, Marketing Strategy, Action Sports, Product Development, Sports Marketing, Direct Sales, Sales Management, Social Media Marketing, Leadership, Trade Shows, Public Relations, Sporting Goods, Brand Management, Sponsorship, Event Management, Branding & Identity, Marketing Communications, Account Management, Key Account..., Growth Strategies, Distribution Strategies, Project Management, Strategic Planning, Event Planning, Product Management, Product Launch, Product Design, Revenue & Profit Growth, Revenue Analysis, Revenue Cycle Management, New Business Development, Business Planning, Business Intelligence, Sales Operations, International Sales, ERP, CRM, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Experience, Customer Insight, Customer Support, Customer Acquisition, Digital Marketing, Digital Strategy
Education
University of Colorado at Boulder 2000 — 2004
Madison Memorial High School 1993 — 1997
High School, Diploma
South Madison Tae Kwon Do 1984 — 1994
Black Belt, Tae Kwon Do
Blister Gear Review January 2011 - Present
DPS Skis December 2005 - Present
Green Mountain Sports August 2007 - November 2009
Boulder Sports Recycler May 2004 - August 2007
Salomon August 1999 - September 2005
Signius Communications March 1998 - January 2000
Skills
Marketing, Social Media, Sales, Retail, Marketing Strategy, Action Sports, Product Development, Sports Marketing, Direct Sales, Sales Management, Social Media Marketing, Leadership, Trade Shows, Public Relations, Sporting Goods, Brand Management, Sponsorship, Event Management, Branding & Identity, Marketing Communications, Account Management, Key Account..., Growth Strategies, Distribution Strategies, Project Management, Strategic Planning, Event Planning, Product Management, Product Launch, Product Design, Revenue & Profit Growth, Revenue Analysis, Revenue Cycle Management, New Business Development, Business Planning, Business Intelligence, Sales Operations, International Sales, ERP, CRM, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Experience, Customer Insight, Customer Support, Customer Acquisition, Digital Marketing, Digital Strategy
Education
University of Colorado at Boulder 2000 — 2004
Madison Memorial High School 1993 — 1997
High School, Diploma
South Madison Tae Kwon Do 1984 — 1994
Black Belt, Tae Kwon Do
Dallas Shultz Dallas Shultz's Signius Communications Experience June 2010 - July 2011
Job Marketing Director at American Family Insurance
Industry Insurance
Experience
American Family Insurance Marketing DirectorAmerican Family InsuranceDecember 2014 - Present
Carrabba's Italian Grill May 2014 - March 2015
Concord Electric May 2011 - August 2012
Signius Communications June 2010 - July 2011
Skills
Social Media Marketing, Telecommunications, Marketing, Sales, Social Media, Advertising
Education
Indiana University South Bend 2010 — 2015
Business, Marketing and Advertising
Lee University 2011 — 2012
High School, Business Marketing, Sophmore
American Family Insurance Marketing DirectorAmerican Family InsuranceDecember 2014 - Present
Carrabba's Italian Grill May 2014 - March 2015
Concord Electric May 2011 - August 2012
Signius Communications June 2010 - July 2011
Skills
Social Media Marketing, Telecommunications, Marketing, Sales, Social Media, Advertising
Education
Indiana University South Bend 2010 — 2015
Business, Marketing and Advertising
Lee University 2011 — 2012
High School, Business Marketing, Sophmore
Patty Vitagliano Patty Vitagliano's Signius Communications Experience November 2014 - Present
Job General Manager at Signius Communicatons
Industry Telecommunications
Experience
Signius Communications November 2014 - Present
AnswerNet November 2011 - November 2014
AnswerNet August 2011 - November 2011
AnswerNet September 2008 - August 2011
Skills
Telemarketing, Telecommunications, Windows, Call Center, Customer Satisfaction, Call Centers, BPO, Customer Experience, Management, Contact Centers, Direct Sales, Lead Generation, Process Improvement, CRM, Customer Retention, Operations Management, Team Building, Budgets, VoIP, Customer Service, Salesforce.com, Routers, Sales, Team Leadership, Sales Process, Outsourcing, Account Management, Inbound Marketing, Troubleshooting, Team Management, IVR, Call Center Development, Workforce Management, WAN, Unified Communications, Telephony, Sales Operations, Selling, Training, Vendor Management, Solution Selling, Switches, Business Development, Networking, Cisco Technologies, B2B, Wireless, Leadership, New Business Development, Technical Support
Education
MacCormac College
Signius Communications November 2014 - Present
AnswerNet November 2011 - November 2014
AnswerNet August 2011 - November 2011
AnswerNet September 2008 - August 2011
Skills
Telemarketing, Telecommunications, Windows, Call Center, Customer Satisfaction, Call Centers, BPO, Customer Experience, Management, Contact Centers, Direct Sales, Lead Generation, Process Improvement, CRM, Customer Retention, Operations Management, Team Building, Budgets, VoIP, Customer Service, Salesforce.com, Routers, Sales, Team Leadership, Sales Process, Outsourcing, Account Management, Inbound Marketing, Troubleshooting, Team Management, IVR, Call Center Development, Workforce Management, WAN, Unified Communications, Telephony, Sales Operations, Selling, Training, Vendor Management, Solution Selling, Switches, Business Development, Networking, Cisco Technologies, B2B, Wireless, Leadership, New Business Development, Technical Support
Education
MacCormac College
Connie K. Brown's Signius Communications Experience June 1999 - December 1999
Job Sr. Director of Enterprise Systems
Industry Outsourcing/Offshoring
Experience
Optum Consumer Solutions 2012 - Present
Connextions 2011 - 2012
Connextions 2010 - 2011
Connextions August 2005 - 2009
Convergys September 2000 - March 2005
Signius Communications June 1999 - December 1999
Barton Protective Services September 1998 - June 1999
Wireless One, Inc. December 1995 - August 1998
Teamtemps, Inc. February 1995 - December 1995
Skills
Process Improvement, Vendor Management, Management, Training, Performance Management, Call Centers
Education
University of Iowa 1988 — 1993
BA, Psychology
University of Iowa
Bachelor's degree, Psychology
Optum Consumer Solutions 2012 - Present
Connextions 2011 - 2012
Connextions 2010 - 2011
Connextions August 2005 - 2009
Convergys September 2000 - March 2005
Signius Communications June 1999 - December 1999
Barton Protective Services September 1998 - June 1999
Wireless One, Inc. December 1995 - August 1998
Teamtemps, Inc. February 1995 - December 1995
Skills
Process Improvement, Vendor Management, Management, Training, Performance Management, Call Centers
Education
University of Iowa 1988 — 1993
BA, Psychology
University of Iowa
Bachelor's degree, Psychology
Dennis Burlingham's Signius Communications Experience November 2014 - Present
Job National Client Services Manager at Signius Communications
Industry Telecommunications
Experience
Signius Communications November 2014 - Present
AnswerNet May 2012 - Present
Appletree Answers October 2010 - May 2012
Answer Center America June 2007 - October 2010
Borders December 2001 - June 2007
Sam Goody 1987 - 2001
Skills
Social Media Marketing, Social Media, Call Center, Telecommunications, Salesforce.com, Customer Satisfaction, Retail, Customer Service, Team Building, Microsoft Office, Online Advertising, Digital Marketing, Social Networking, New Business Development, Public Relations, Blogging, Sales Management, Strategic Planning, Forecasting, Negotiation, CRM, Sales, Call Centers, Account Management, Training, Customer Experience, Customer Retention, Lead Generation, Solution Selling, Leadership, Sales Process, Telemarketing, Sales Operations, Outsourcing, Vendor Management, Contract Negotiation, Business Development, Management, Team Leadership, Workforce Management, Process Improvement, Operations Management, B2B, Selling, Direct Sales, Budgets, Coaching, Team Management, Marketing, Recruiting
Education
Illinois State University 1983 — 1987
Bachelor of Arts (B.A.), Communication, 3.0
Richland Community College 1983 — 1985
Associate of Science (A.S.), Accounting, 3.85
Coloma High School
Signius Communications November 2014 - Present
AnswerNet May 2012 - Present
Appletree Answers October 2010 - May 2012
Answer Center America June 2007 - October 2010
Borders December 2001 - June 2007
Sam Goody 1987 - 2001
Skills
Social Media Marketing, Social Media, Call Center, Telecommunications, Salesforce.com, Customer Satisfaction, Retail, Customer Service, Team Building, Microsoft Office, Online Advertising, Digital Marketing, Social Networking, New Business Development, Public Relations, Blogging, Sales Management, Strategic Planning, Forecasting, Negotiation, CRM, Sales, Call Centers, Account Management, Training, Customer Experience, Customer Retention, Lead Generation, Solution Selling, Leadership, Sales Process, Telemarketing, Sales Operations, Outsourcing, Vendor Management, Contract Negotiation, Business Development, Management, Team Leadership, Workforce Management, Process Improvement, Operations Management, B2B, Selling, Direct Sales, Budgets, Coaching, Team Management, Marketing, Recruiting
Education
Illinois State University 1983 — 1987
Bachelor of Arts (B.A.), Communication, 3.0
Richland Community College 1983 — 1985
Associate of Science (A.S.), Accounting, 3.85
Coloma High School
Deana Zorbis's Signius Communications Experience July 1999 - May 2010
Job Assistant Manager at Signius Communications
Industry Telecommunications
Experience
Signius Communications July 1999 - May 2010
Education
University of Central Florida
Signius Communications July 1999 - May 2010
Education
University of Central Florida
Patsy Hutchins's Signius Communications Experience October 2014 - Present
Job Signius Communications Regional Manager
Industry Telecommunications
Experience
Signius Communications October 2014 - Present
AnswerNet December 2008 - Present
Signius Communications May 1992 - February 2009
A+ Communications May 1992 - January 1995
Skills
Team Building, Operations Management, Process Improvement, Account Management, Call Centers, Call Center, Outsourcing, Customer Service, Telemarketing, Sales Management, Vendor Management, Customer Experience, Telecommunications, Customer Retention, Workforce Management, Leadership, Customer Satisfaction, Lead Generation, Training, Solution Selling, Team Leadership, Sales Process, CRM, Sales, Management, Sales Operations, Salesforce.com, Contact Centers, Inbound Marketing, Team Management, Employee Training, IVR, Call Center Development, Direct Sales, VoIP, Networking, P&L Management, Telephony, B2B, New Business Development, ACD, Business Development, Coaching, Managed Services, BPO, Forecasting, Start-ups, Contract Negotiation, Performance Management, Cross-functional Team...
Education
University of Alabama 1966 — 1968
School of Nursing
Tuscaloosa High School 1963 — 1966
Signius Communications October 2014 - Present
AnswerNet December 2008 - Present
Signius Communications May 1992 - February 2009
A+ Communications May 1992 - January 1995
Skills
Team Building, Operations Management, Process Improvement, Account Management, Call Centers, Call Center, Outsourcing, Customer Service, Telemarketing, Sales Management, Vendor Management, Customer Experience, Telecommunications, Customer Retention, Workforce Management, Leadership, Customer Satisfaction, Lead Generation, Training, Solution Selling, Team Leadership, Sales Process, CRM, Sales, Management, Sales Operations, Salesforce.com, Contact Centers, Inbound Marketing, Team Management, Employee Training, IVR, Call Center Development, Direct Sales, VoIP, Networking, P&L Management, Telephony, B2B, New Business Development, ACD, Business Development, Coaching, Managed Services, BPO, Forecasting, Start-ups, Contract Negotiation, Performance Management, Cross-functional Team...
Education
University of Alabama 1966 — 1968
School of Nursing
Tuscaloosa High School 1963 — 1966
Manny Dupont's Signius Communications Experience September 1999 - May 2008
Job Staffing Consultant Express Professional
Industry Staffing and Recruiting
Experience
Express Employment Professionals January 2012 - Present
TransHire September 2010 - October 2011
Signius Communications September 1999 - May 2008
Education
Miami Christian College
Miami Dade College
Express Employment Professionals January 2012 - Present
TransHire September 2010 - October 2011
Signius Communications September 1999 - May 2008
Education
Miami Christian College
Miami Dade College
Rosana Vega's Signius Communications Experience January 2009 - Present
Job Supervisor at AnswerNet Miami
Industry Telecommunications
Experience
Signius Communications January 2009 - Present
Skills
Customer Service, Customer Satisfaction, Customer Retention, Team Leadership, Quality Assurance, Microsoft Office, Microsoft Excel, Social Media
Education
Professional Training Centers 2010 — 2014
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Hialeah Miami Lakes Senior High School 2003 — 2007
Diploma
Signius Communications January 2009 - Present
Skills
Customer Service, Customer Satisfaction, Customer Retention, Team Leadership, Quality Assurance, Microsoft Office, Microsoft Excel, Social Media
Education
Professional Training Centers 2010 — 2014
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Hialeah Miami Lakes Senior High School 2003 — 2007
Diploma
Janette Guzman's Signius Communications Experience October 2005 - November 2007
Job Telecommunications Professional
Industry Telecommunications
Experience
1-800 We Answer Answering Service 2007 - 2011
Signius Communications October 2005 - November 2007
Skills
Telecommunications, Call Centers, Customer Service, Sales, Microsoft Office, Microsoft Word, GSM, Microsoft Excel, Computer Network..., Wireless
Education
Florida National University 2013 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse
1-800 We Answer Answering Service 2007 - 2011
Signius Communications October 2005 - November 2007
Skills
Telecommunications, Call Centers, Customer Service, Sales, Microsoft Office, Microsoft Word, GSM, Microsoft Excel, Computer Network..., Wireless
Education
Florida National University 2013 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY