Sitel Corporation

Industry: Company

Description

Sitel is a company of Acticall Sitel Group headquartered in Miami, Florida. The original SITEL was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. Headquarters: Miami, FL CEO: Laurent Uberti Parent organization: Sitel Worldwide Corporation Number of employees: 75,100 Number of locations: 108 Founded: 1985, Omaha, NE

Sitel Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sitel Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Sitel Corporation Salaries. You can even request information on how much does Sitel Corporation pay if you want to. Learn about salaries, pros and cons of working for Sitel Corporation directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

338 Sitel Corporation employees in database. Find out everything there's to know about Sitel Corporation employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Sitel Corporation Employees

Employee
Years
Job
Industry
JP (Pierre) Moatti JP (Pierre) Moatti Toronto, Canada Area Details
JP (Pierre) Moatti's Sitel Corporation Experience March 1997 - September 2003
Job Passionate about investing in people
Industry Information Technology and Services
Experience
Green Shield Canada  December 2012 - Present
Matrix Management Solutions   October 2003 - December 2012
Zedd Customer Solutions LP   June 2010 - November 2011
The Herjavec Group  October 2009 - April 2010
The Herjavec Group  February 2009 - April 2009
24/7 Customer Inc   February 2008 - October 2008
Altitude Software  April 2006 - February 2008
Minacs Worldwide  August 2004 - December 2005
Matrix Management Solutions   October 2003 - August 2004
SITEL Corporation   March 1997 - September 2003

Skills
Offshore Project..., MS Project, Agile & Waterfall..., Visio, Interim Management, Dreamweaver, Web Design, Photography, Talent Acquisition, Technical Recruiting, Project Management, French, Cross-functional Team..., IT Management, IT Operations, Executive Management, Outsourcing, English, Change Management, Management, Team Leadership, PMO, Scrum, Governance, Software Development, Call Centers, Team Management, SDLC, Leadership, Strategic Planning, Vendor Management, CRM, Risk Management, Strategy, Information Technology, Project Delivery, Agile Methodologies, Telecommunications, Offshoring, Contact Centers, Integration, Analysis, Contract Negotiation, BPO, Business Strategy, Senior management, Talent Selection, Fluent English, Fluent French, Kanban

Education
University of Toronto   2006 — 2006
PMP

Concordia University   1971 — 1976
B.Sc

Concordia University   1969 — 1971
CEGEP

Renee Martin Renee Martin Austin, Texas Area Details
Renee Martin's Sitel Corporation Experience January 1994 - January 1997
Job Experienced Human Resources Professional
Industry Design
Experience
Samsung Austin R&D Center  November 2010 - Present
Freescale Semiconductor  December 2007 - November 2010
IBM Tivoli Software  2002 - 2007
PricewaterhouseCoopers, LLP  January 2000 - January 2002
International Paper- Petroleum,Inc   January 1997 - January 2000
Sitel Corporation   January 1994 - January 1997

Skills
Workforce Planning, Employee Relations, Succession Planning, Personnel Management, Change Management, Executive Coaching, Deferred Compensation, Talent Management, Talent Acquisition, Onboarding, Applicant Tracking..., College Recruiting, Organizational..., HRIS, Employee Engagement, Recruiting, HR Policies, Human Resources, Organizational..., Employee Benefits, Program Management, New Hire Orientations, Leadership Development, Training, Leadership, Interviews, Performance Appraisal, FMLA, Strategic HR, Employee Training, HR Consulting, Conflict Resolution, Compensation, HR Transformation, Job Analysis, Job Evaluation, Employee Recognition, Incentive Programs, Exit Interviews, Executive Pay, Behavioral Interviewing, Screening, Hiring, Internet Recruiting, Management, Career Development, Employment Law, Performance Management, Coaching, Temporary Placement

Education
Bellevue University   1995 — 1996
Bachelors of Science, Criminal Justice

North High School   1984 — 1987
Diploma, General Studies

Stacy Young Stacy Young El Dorado, Arkansas Details
Stacy Young's Sitel Corporation Experience November 1994 - March 2000
Job Seasoned HR Executive
Industry Human Resources
Experience
Murphy Oil USA Inc.  July 2013 - Present
Murphy Oil USA  November 2010 - Present
Flanagan's Boys Home   December 2008 - June 2010
Father Flanagan's Boys Home  July 2008 - December 2008
Oriental Trading Company  June 2007 - July 2008
Oriental Trading Company  November 2003 - June 2007
Oriental Trading Company  March 2000 - November 2003
North America  October 1999 - March 2000
SITEL Corporation   November 1994 - March 2000
SITEL Corporation   September 1998 - October 1999

Skills
Succession Planning, Employee Relations, Performance Management, Employee Engagement, Change Management, Talent Management, HRIS, Talent Acquisition, Personnel Management, Interviews, Organizational..., Leadership Development, Recruiting, Human Resources, Management Development

Education
Bellevue University
Bachelor's Degree, Human Resources

Christi Collins, CPP Christi Collins, CPP Greater Omaha Area Details
Christi Collins, CPP's Sitel Corporation Experience January 2006 - February 2007
Job Payroll Manager at The Scoular Company
Industry Logistics and Supply Chain
Experience
The Scoular Company  April 2014 - Present
Gavilon Group, LLC  May 2012 - April 2014
United States Infrastructure Corp., Inc. (USIC)   January 2012 - May 2012
Applied Underwriters  November 2011 - January 2012
Consolidated Utility Services, Inc  February 2007 - December 2011
Sitel Corporation   January 2006 - February 2007
Sitel Corporation   July 2003 - January 2006
Sitel Corporation   May 2001 - July 2003

Skills
401k, Payroll, Employee Relations, Kronos, Payroll Administration, Outlook, Customer Service, Data Entry, ADP Payroll, Analysis, Compliance, Process Improvement, Multi-State Sales Tax, New Hire Orientations, Microsoft Word, ADP ReportSmith, Payroll Processing, ADP, Multi-state Payroll, Administration, Excel, Word, Hiring, Microsoft Office, Interviewing, Problem Solving, New Hire Orientation, ReportSmith, Ultimate Software, Deferred Compensation

Education
Bellevue University   2012 — 2013
Bachelor's degree, Human Resources Management

University of Nebraska at Omaha   1995 — 1999
Accounting Major

Rosalia Mijan-Duarte Rosalia Mijan-Duarte Las Vegas, Nevada Details
Rosalia Mijan-Duarte's Sitel Corporation Experience June 2008 - February 2009
Job Notary Public Agent
Industry Legal Services
Experience
Notary on the Go   January 2014 - Present
College of Southern Nevada  February 2011 - February 2013
Sitel Corporation   June 2008 - February 2009
CreditOne Bank   March 2007 - February 2008
Miles Kimball  August 2004 - March 2007

Skills
Spanish, Customer Service, Time Management, Microsoft Office, PowerPoint, Word Processing, Microsoft Excel, Access, Outlook, Typing, Call Centers, Microsoft Word, Event Planning, American Sign Language, Shorthand, Records Management, 10 Key, Cash Handling, Public Speaking, Accounting, Sales, Event Management, Customer Satisfaction, Call Center, Budgets, Marketing, Training, Nonprofits, Small Business, Strategic Planning, Policy, Social Media, Team Building, Teaching, Office Equipment, Staff Development, Copy Editing, Social Networking, Leadership, Data Entry, Research

Education
College of Southern Nevada   2011 — 2017
Working to achieve dual Associate of Science Degrees, Deaf Studies/Deaf Studies Interpreter, 3.19 GPA

National Notary Associations   2014 — 2014
Appointed Notary Public Agent, Notary Public, Certificate of Completion

Bell High School   1976 — 1979
Diploma, Secretarial Science, 3.0 GPA

Felicia Rogers Felicia Rogers Greater Omaha Area Details
Felicia Rogers's Sitel Corporation Experience March 1992 - April 1999
Job
Industry Government Relations
Experience
U.S. House of Representatives -- Congressman Lee Terry   April 2011 - January 2015
UMCC Wesley House Leadership Academy   May 2005 - November 2010
SITEL Corporation   March 1992 - April 1999

Skills
Media Relations, Public Speaking, Nonprofits, Volunteer Management, Politics, Legislative Relations, Political Campaigns, Legislation, Grassroots Organizing, Economic Development, Volunteer Recruiting, Public Relations, Congressional Affairs, Event Planning, Strategic Planning, Leadership Development, Training, Customer Service, Team Building, Microsoft Office, Microsoft Excel, Microsoft Word, Community Outreach, Constituent Relations, Constituent Services, Networking, Office Management, PowerPoint, Research, Youth Development, Account Management, Policy Analysis, Organizational..., Job Evaluation, Change Management

Education
Bellevue University
Business Analysis and Management

University of Nebraska at Omaha

Dawn Hodges Dawn Hodges Beaumont/Port Arthur, Texas Area Details
Dawn Hodges's Sitel Corporation Experience July 2001 - May 2007
Job Client Technologies Technician II at Koch Business Solutions
Industry Computer Hardware
Experience
Koch Business Solutions  May 2011 - Present
CB&I  May 2007 - May 2011
Sitel Corporation   July 2001 - May 2007
PerNET Communications   January 2000 - April 2000

Skills
Lotus Notes..., Cisco VoIP..., Servers, Troubleshooting, Computer Hardware, Administration, Active Directory, Operating Systems, Lotus Notes, VoIP, System Administration, Help Desk Support, Disaster Recovery, Hardware, VMware, Windows Server, Technical Support, Networking, Windows 7, DHCP, XP, Network Administration, Software Installation, Laptops, IT Operations, Blackberry Enterprise..., Software Documentation, DNS, VMware ESX, Citrix, VPN, Group Policy, Backup Exec, Virtualization, SCCM, IT Management, Server Administration, Information Technology, Management, Training, Project Management, Project Planning, Supervisory Skills

Education
DeVry University   2006 — 2007
N/A, Business

Margo Takvorian, CIR (AIRS certified) Margo Takvorian, CIR (AIRS certified) Montreal, Canada Area Details
Margo Takvorian, CIR (AIRS certified)'s Sitel Corporation Experience September 2001 - June 2005
Job Pharmaceutical Recruitment
Industry Human Resources
Experience
Merck  January 2012 - Present
Ceridian Canada  June 2005 - January 2012
SITEL Corporation   September 2001 - June 2005
Kelly Services  July 2000 - October 2001

Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Sourcing, Onboarding, Talent Management, HRIS, Employee Relations, Human Resources, Screening, Internet Recruiting

Education
Concordia University   1997 — 2000
Bachelor of Arts

John Abbott College   1993 — 1997
DEP

Marcie Henry Marcie Henry Greater Omaha Area Details
Marcie Henry's Sitel Corporation Experience 2003 - 2007
Job Human Resource Manager, Performance Auto Group
Industry Human Resources
Experience
Performance Automotive Group  June 2010 - Present
AeQore   August 2007 - September 2008
SITEL Corporation   2003 - 2007
Nobbies  August 1999 - July 2003
Inacom  1999 - 1999

Education
Bellevue University

Tre' Buie Tre' Buie Greater Atlanta Area Details
Tre' Buie's Sitel Corporation Experience June 1998 - September 2008
Job Client Manager at Clear Harbor
Industry Outsourcing/Offshoring
Experience
Clear Harbor  February 2009 - Present
Sitel Corporation   June 1998 - September 2008

Skills
Call Center, BPO, Customer Satisfaction, Operations Management, Outsourcing, Performance Management, Vendor Management, Team Management, Customer Experience, Contact Centers, Customer Service, Customer Retention, IEX, Call Center Development, Inbound Marketing, Team Leadership, Process Improvement, Project Management, Technical Support, Forecasting, Management, Sales Management, Strategic Planning, Team Building, Training, Leadership, Call Centers

Education
Armstrong Atlantic State University

Desiree Edwards Desiree Edwards Dallas/Fort Worth Area Details
Desiree Edwards's Sitel Corporation Experience January 1998 - January 1999
Job Challenge driven
Industry Banking
Experience
Frost National Bank  May 2007 - Present
2006Quest Diagnostics   October 2002 - December 2006
Pitney Bowes Management   January 1999 - January 2002
Sitel Corporation   January 1998 - January 1999

Skills
Customer Service, Invoicing, Microsoft Excel, Management, Public Speaking, Community Outreach, Microsoft Word, Data Entry, Training

Education
DeVry University   2006 — 2010
Business Administration, Health Service Management/Business Information Systems

Tuloso Midway High School   1994 — 1998
High School, NHS

Jennifer Peterson, SPHR, SHRM-SCP Jennifer Peterson, SPHR, SHRM-SCP Dallas/Fort Worth Area Details
Jennifer Peterson, SPHR, SHRM-SCP's Sitel Corporation Experience February 1997 - May 1997
Job HR Consultant at HR Mansfield
Industry Human Resources
Experience
HR Mansfield   March 2013 - Present
Frymire Services  November 2012 - June 2013
Charles Schwab  June 2000 - December 2002
Randstad  June 1997 - May 2000
SITEL Corporation   February 1997 - May 1997

Skills
Leadership Development, Performance Management, Training and Development, Orientation and..., Benefits Administration, Employee Relations, HR Project Management, FMLA, ADA compliance, EEO/AA Compliance, Workers' Compensation..., Employment Law..., Recruitment and..., Employee Benefits, Training, Personnel Management, Onboarding, Human Resources, Recruiting, Employee Training, Interviews, Coaching, Management, Conflict Resolution, Employment Law, Payroll

Education
Angelo State University   1993 — 1997
Bachelor Business Administration, Management

Derek Quibell Derek Quibell Albuquerque, New Mexico Details
Derek Quibell's Sitel Corporation Experience May 2011 - March 2012
Job Customer Care and Mobility Sales. at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Walmart  July 2014 - Present
Stream Global Services  May 2012 - April 2013
Stream Global Services  May 2012 - April 2013
SITEL Corporation   May 2011 - March 2012
Wal-Mart  December 2010 - May 2011
Convergys  January 2008 - July 2010
Sales Associate  November 2006 - January 2008

Education
Central New Mexico Community College
Computer Engineering/ Gateway Program

Currently attending Central New Mexico Community College
Business Administration

Teresa Brandl Teresa Brandl Houston, Texas Area Details
Teresa Brandl's Sitel Corporation Experience May 1994 - January 1996
Job Business Operations Specialist, Supervisor at EMC
Industry Information Technology and Services
Experience
EMC  June 2014 - Present
EMC  April 2012 - June 2014
EMC CORPORATION  September 2007 - April 2012
Facial Center for Plastic Surgery   January 2005 - September 2007
Midwest Health Partners   January 1996 - January 2005
Sitel Corporation   May 1994 - January 1996

Skills
Process Improvement, Leadership, Forecasting, Team Leadership, Program Management, Time Management, Customer Service, Auditing, Analysis, Productivity, Account Management, Solution Selling, Sales, Sales Process, Management

Education
Grand Canyon University   2009 — 2012
BS, Business Administration

Northeast Community College   1994 — 1996
AAS, Technology

Chris Cheek Chris Cheek Greater Minneapolis-St. Paul Area Details
Chris Cheek's Sitel Corporation Experience September 1998 - September 2002
Job Wordpress Web Developer | Social Media Consultant | Digital and Print Marketing
Industry Marketing and Advertising
Experience
CMC Interactive   June 2009 - Present
Zen Biz Solutions, Inc.   January 2011 - 2013
PLM Lake & Land Mangement Corp.   September 2002 - May 2009
SITEL Corporation   September 1998 - September 2002
MicroNet Systems   September 1996 - August 1998

Skills
Web Development, Social Media Marketing, Mobile Marketing, Windows 7, Windows Server 2008, Windows XP Professional, HTML, Network Design, Network Architecture, Computer Architecture, Computer Hardware, Mac OS X, Mac, MS Office Suite, MS Project, Project Implementation, Project Planning, Budget Management, Budget Development, Software Implementation, Strategic Planning, Customer Relations, Mobile, SEO, Social Media, Social Networking, Lead Generation, XP, Website Development, Mobile Devices, Microsoft Office, Entrepreneurship, Customer Service, Web Marketing, Email Marketing, Budgets, Marketing Strategy, Marketing, Online Advertising, Windows Server, Business Development, Web Design, Leadership, B2B, Online Marketing, WordPress, Management, CRM, New Business Development, Team Building

Education
Lawrence Technological University   1992 — 1995
Architecture

Grand Rapids Community College   1990 — 1992
Accounting, Business

Kristine Boyle Kristine Boyle Pasadena, California Details
Kristine Boyle's Sitel Corporation Experience August 2007 - November 2007
Job Admissions Coordinator at Pacific Oaks College
Industry Higher Education
Experience
Pacific Oaks College  December 2014 - Present
Charter College  January 2008 - December 2014
Sitel Corporation   August 2007 - November 2007
Los Angeles Unified School District  September 1999 - July 2007

Skills
Microsoft Office, Public Speaking, Research, Teaching, Customer Service, Higher Education, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Telephone Skills, Community Outreach

Education
Charter College-Canyon Country   2011 — 2014
Associate's degree, Business Administration and Management, General

Glendale Community College   1983 — 1984
General Education

Jake Holdenried Jake Holdenried Greater Omaha Area Details
Jake Holdenried's Sitel Corporation Experience August 2005 - July 2006
Job Vice President at First National Bank of Omaha
Industry Banking
Experience
First National Bank of Omaha  December 2014 - Present
American National Bank  November 2011 - November 2014
US Bank  July 2006 - October 2011
SITEL Corporation   August 2005 - July 2006

Skills
Credit, Finance, Commercial Banking, Banking, Small Business Lending, Loans, Credit Analysis, Financial Analysis, Strategic Planning, Portfolio Management, Lines Of Credit, Business Development, Credit Risk, Cash Management, Relationship Management, Underwriting, Loan Origination, Commercial Lending

Education
Creighton University   2001 — 2005
BSBA, Finance

Creighton Prep   1997 — 2001

Graduate School of Banking at the University of Wisconsin-Madison   2014 — 2016

shanice white shanice white Las Vegas, Nevada Details
shanice white's Sitel Corporation Experience July 2012 - November 2012
Job Customer Service Representative at APAC Customer Services
Industry Insurance
Experience
APAC Customer Services  November 2012 - February 2014
Sitel Corporation   July 2012 - November 2012
Dr Jeffrey Liu Ob/Gyn   March 2012 - June 2012

Skills
Data Entry, Vital Signs, EMR, Customer Service, Medicine, EKG, Management, Call Centers, Microsoft Office, Venipuncture, Surgery, Injectable, Analysis, Program Management, Medical Terminology

Education
Anthem Institute-Las Vegas   2011 — 2014
Medical/Clinical Assistant

Susan Weber Susan Weber Fort Collins, Colorado Details
Susan Weber's Sitel Corporation Experience December 1996 - September 1998
Job Human Resources Director at North Range Behavioral Health
Industry Human Resources
Experience
North Range Behavioral Health  April 2014 - Present
Front Range Colorado   July 2013 - March 2014
Advanced Energy  March 2012 - July 2013
Agrium Advanced Technologies, Inc.   August 2011 - March 2012
Aims Community College  September 2003 - June 2011
Front Range Community College  April 1999 - September 2003
SITEL Corporation   December 1996 - September 1998
Heska Corporation  June 1996 - December 1996
University of Wyoming  July 1995 - June 1996
University of Wyoming  April 1993 - July 1995

Skills
Onboarding, Recruiting, Career Development, Human Resources, Employee Relations, HRIS, Screening, Interviews, Personnel Management, Talent Management, Performance Management, Process Improvement, Payroll, Employee Benefits, New Hire Orientations, Training, Deferred Compensation, Benefits Administration, HR Policies, Leadership, Succession Planning, Analytics, Microsoft Excel, HR Consulting, HIPAA, Strategic Planning, Hiring, Coaching, Organizational..., Employment Law, Policy, Conflict Resolution, Performance Appraisal, Management

Education
Colorado State University   2008 — 2009
Leadership & Organizational Studies

University of Arizona
Business & Public Administration; BA, Human Resources

Pima Community College
Transfer, Business Administration, 3.85

Matthew Zuckerman Matthew Zuckerman Toronto, Canada Area Details
Matthew Zuckerman's Sitel Corporation Experience September 2005 - July 2006
Job Senior Account Manager at Booking.com
Industry Hospitality
Experience
Booking.com  July 2014 - Present
Booking.com  May 2011 - Present
The Hazelton Hotel  June 2010 - December 2010
The Hazelton Hotel  May 2009 - June 2010
CHMSE   2010 - 2010
The Hazelton Hotel  July 2007 - May 2009
Four Seasons Hotels and Resorts  September 2006 - June 2007
Pantages Hotel Toronto Centre   2006 - 2007
Sitel Corporation   September 2005 - July 2006
Decima Research  September 2001 - June 2005

Skills
Front Office, Hospitality, Hotels, Customer Service, Event Planning, Revenue Analysis, Hotel Management, Hotel Administration, Hospitality Industry, Hospitality Management, Training, Resorts, Social Media, Management, CRM, Contract Negotiation, Event Management, Hotel Booking, Negotiation, Sales, Teamwork, Tourism, Customer Satisfaction

Education
Dawson College   2000 — 2002
Arts, Film Production

Donya Graham Donya Graham Augusta, Georgia Area Details
Donya Graham's Sitel Corporation Experience April 2012 - May 2012
Job Seeking Open Opportunities
Industry Financial Services
Experience
NCO Financial Systems  April 2013 - Present
ALDI Stores  July 2012 - April 2013
Sitel  April 2012 - May 2012
Sitel Corporation   April 2012 - May 2012
Kroger  October 2011 - March 2012
Sitel Corporation   2012 - 2012
Sitel  October 2009 - January 2010
Sitel Corporation   October 2009 - January 2010
Burger King  July 2009 - October 2009
Target Corporation  September 2008 - June 2009

Skills
Customer Service, Financial Services, Troubleshooting, Accounting, Inventory Management, Loss Prevention, Store Management, Retail Sales, Retail, Visual Merchandising, Merchandising, Cashiering, Inventory Control, Customer Experience, Data Entry, Time Management

Education
Job Corps Center   2006 — 2007
High School Diploma2007, Business Administration, Management and Operations

Aiken High School   2004 — 2006

Aiken Technical College
Business Administration and Management, General

Archana Garg Archana Garg Ottawa, Canada Area Details
Archana Garg's Sitel Corporation Experience October 2006 - October 2007
Job Quality Assurance Specialist at OnPath Business Solutions
Industry Telecommunications
Experience
OnPath Business Solutions  October 2013 - Present
OnPath Business Solutions  February 2013 - September 2013
Oxford Learning Centres, Inc.   September 2010 - February 2013
Statistics Canada  April 2011 - September 2011
Sitel Corporation   October 2006 - October 2007

Skills
Project Management, C++, Software Project..., Business Development, Microsoft Office, Leadership, Quality Assurance, Business Intelligence, Software Design, Unix, Microsoft Excel, Databases, Strategy, Customer Service, Account Management, Team Management, CRM

Education
Algonquin College of Applied Arts and Technology   2011 — 2011
Visual Basic .NET

G.B.Pant University of Agriculture and Technology   1989 — 1993
B.Tech, Electronics and Communication Engineering

Campus School, Pantnagar   1977 — 1989
High School

Keith I Poole Keith I Poole Spartanburg, South Carolina Details
Keith I Poole's Sitel Corporation Experience April 2011 - April 2012
Job Communications Instructor at Isothermal Community College
Industry Education Management
Experience
Isothermal Community College  August 2013 - Present
CRC Health  August 2012 - August 2013
Virginia College  January 2010 - July 2012
Sitel Corporation   April 2011 - April 2012

Skills
Curriculum Design, Training, E-Learning, Project Planning, Management, Adult Education, Recruiting, Instructional Design, Leadership Development, Staff Development, Career Development, Higher Education, Teaching

Education
Clemson University   2006 — 2009
Doctorate, Corporate Communication: Career and Technology Education

Duquesne University
MMEd, Education

Western Carolina University
BSMEd, Education

Kenya Goodwin Kenya Goodwin Hephzibah, Georgia Details
Kenya Goodwin's Sitel Corporation Experience April 2000 - February 2001
Job Hairstylist
Industry Cosmetics
Experience
Styles by Kenya   March 2008 - Present
ER Solutions  November 2010 - August 2011
Vector/Cutco Cutlery   May 2010 - September 2010
Augusta State Medical Prison  October 2006 - January 2008
SITEL Corporation   April 2000 - February 2001
Kendall Company  August 1998 - March 2000

Skills
microsoft word, microsoft office, microsoft excel, Hair Cutting, Hair Care, Beauty, Cosmetology, Cosmetics, Hair Extensions, Salons, Makeovers, Skin Care, Cuts, Updos, Hair Straightening, Styling

Education
Augusta Technical College   2008 — 2009

Butler High School   1992 — 1996
Diploma, Regular/General High School/Secondary Diploma Program

Fred Shadding Fred Shadding Washington D.C. Metro Area Details
Fred Shadding's Sitel Corporation Experience 2000 - 2003
Job
Industry Outsourcing/Offshoring
Experience
Visionary Call Center Leaders (Linkedin Group)   2015 - Present
Golden Gate BPO Solutions, LLC   May 2015 - Present
NETCAST BPO Services / Atlantic City Contact Center (ACCC)   January 2014 - Present
TSG Solutions, LLC (The Call Center Source)   2013 - 2015
Stellar  2013 - 2014
The CCT Group of Companies   2003 - 2013
Professional Association for Customer Engagement (PACE)   2007 - 2009
SOCAP International  2001 - 2004
SITEL Corporation   2000 - 2003
Sprint  1996 - 2000

Skills
International Marketing, Call Center, Outsourcing, BPO, Vendor Management, Sales Management, New Business Development, Alliance Development, Partnership Development, Client Development, Building Relationships, Executive Coaching, Executive Management, Public Speaking, Spiritual Counseling, Team Building, Strategic Alliances, Business Development, Partnerships, Process Improvement, Strategic Partnerships, Telemarketing, Marketing, Management, Leadership, Contact Centers, Call Centers, CRM, Sales, Operations Management, Telecommunications, Lead Generation, Program Management, Customer Acquisition, Salesforce.com, SaaS, Strategy, Customer Retention, Workforce Management, Customer Experience, Strategic Planning, Team Leadership, Product Marketing, Sales Process, Sales Operations, Channel Partners, Account Management, Negotiation, Inbound Marketing

Education
J.L. Kellogg School of Management
Executive Education

Howard University
MBA

Delaware State University
BS, Accounting & Business Administration

Erik Ronhovdee Erik Ronhovdee Fairport, New York Details
Erik Ronhovdee's Sitel Corporation Experience January 1999 - March 2009
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Episcopal Sienor Life Communities   September 2014 - February 2015
Infinite Computer Solutions  January 2010 - May 2012
ICS - Infinite Computer Systems   January 2010 - April 2012
SITEL CORPORATION   January 1999 - March 2009
Sitel  January 1999 - January 2009

Skills
Windows Server, Dell Computers, Active Directory, Technical Support, Compaq, Disaster Recovery, Database Administration, Capacity Planning, Troubleshooting, Service Delivery, XP, Servers, Operating Systems, SQL

Education
Bryant and Stratton College   2013 — 2014
AA Network Technology, 4.0

BUFFALO STATE COLLEGE   1996 — 2000
Bachelor of Science, Computer Information Systems

Julio Villarino Julio Villarino Lutz, Florida Details
Julio Villarino's Sitel Corporation Experience February 2000 - March 2006
Job Director of Operations at Affordable Medical LLC
Industry Hospital & Health Care
Experience
Affordable Medical LLC   May 2011 - Present
Premier Administrative Solutions  February 2011 - May 2011
Nielsen Media Research  October 2009 - November 2010
Co-ordinated Benefit Plans, Inc.   March 2008 - January 2009
Health Plan Services  November 2006 - March 2008
Medco Health Solutions  March 2006 - November 2006
Sitel Corporation   February 2000 - March 2006
Discount Auto Parts Inc   November 1999 - January 2000
RJJ & Associates   January 1999 - October 1999
Salomon Brothers Inc  October 1987 - July 1998

Skills
Communication, Team Building, Team Motivator, Change Management, Operational Risk..., Quality Assurance, Program Management, Team Leadership, Process Improvement, Management, Performance Management, Coaching, Leadership, Customer Service, Call Centers, Customer Satisfaction, Operations Management, Insurance, Training, Strategic Planning, Vendor Management, Account Management, Outlook, Analysis

Education
City University of New York-Herbert H. Lehman College   1970 — 1972
Business Administration

Herbert H. Lehman College (CUNY)   1970 — 1972

Richard Fergeson Richard Fergeson Abilene, Texas Area Details
Richard Fergeson's Sitel Corporation Experience April 2005 - January 2007
Job Agent/Owner at Richard Fergeson State Farm
Industry Financial Services
Experience
Richard Fergeson State Farm   February 2012 - Present
State Farm Insurance  November 2009 - Present
Combined Insurance Company of America  January 2009 - December 2009
Performant Financial   May 2007 - December 2008
Sitel Corporation   April 2005 - January 2007

Skills
Customer Service, Customer Relations, Operations Management, Problem Solving, Customer Satisfaction, Insurance, Team Leadership, Management, Loans, Team Building, Sales, Microsoft Excel, Property & Casualty..., Financial Services, Life Insurance, Homeowners, Disability Insurance, Term Life Insurance, Universal Life, Commercial Insurance, Renters, General Insurance, Whole Life, Banking, Health Insurance, Umbrella Insurance, Casualty, Long-term Care, Fixed Annuities, Long Term Care Insurance, Motorcycle, Liability, Legal Liability, Workers Compensation, Professional Liability, Retirement Planning, Underwriting, Accident, Small Business, Commercial Lines, Casualty Insurance

Education
Angelo State University   2002 — 2006
Bachelor of Science, Biology

Sweetwater High School   1999 — 2002
High School Diploma

Elizabeth Cantu Elizabeth Cantu El Paso, Texas Details
Elizabeth Cantu's Sitel Corporation Experience May 1996 - May 2007
Job Operations Manager at Alorica
Industry Telecommunications
Experience
Alorica  March 2012 - Present
StarTek  October 2009 - May 2012
American Customer Care  May 2007 - June 2009
SITEL Corporation   May 1996 - May 2007
SITEL Corporation   May 1997 - May 2003
SITEL Corporation   May 1996 - May 1997

Skills
BPO, Management, Customer Experience, Recruiting, Process Improvement, Outsourcing, Training, Team Leadership, Call Center, Performance Management, Contact Centers, Customer Satisfaction, Call Center Development, Workforce Management, Interviews, Operations Management, Analysis, Daily Operations..., Operational Oversight, Train Staff, Performance Improvement

Education
Angelo State University

Jamil Farshchi Jamil Farshchi New York, New York Details
Jamil Farshchi's Sitel Corporation Experience 2008 - 2009
Job CISO at The Home Depot
Industry Entertainment
Experience
The Home Depot  April 2015 - Present
Time Warner Inc.  August 2014 - March 2015
Visa  August 2011 - August 2014
Los Alamos National Laboratory  2009 - August 2011
Sitel Corporation   2008 - 2009
NextWave Broadband  2006 - 2008
NASA  2004 - 2006
NASA  2001 - 2004
Oklahoma Climatological Survey  1998 - 2001

Education
University of Pennsylvania - The Wharton School   2010 — 2012
Master of Science (M.S.)

Harvard Business School   2009 — 2010
P.L.D.

University of Oklahoma   1998 — 2001
Bachelor of Business Administration (B.B.A.)

Bobby Pierce Bobby Pierce Houston, Texas Details
Bobby Pierce's Sitel Corporation Experience January 2000 - October 2000
Job Professional
Industry Security and Investigations
Experience
Wachovia, A Wells Fargo Company  January 2006 - September 2009
Muzak, LLC  July 2004 - July 2005
McDonald's Corp/GST Partnership (Owner-Operator)   January 2001 - July 2003
Sitel Corporation   January 2000 - October 2000

Skills
Patrol, Interviewing, Training & Development

Education
Ashford University   2011 — 2013
Bachelor of Arts, Criminal Justice

Strayer University (NC)   2010 — 2011
Bachelor of Science, Criminal Justice

Khailiah Robinson Khailiah Robinson Savannah, Georgia Area Details
Khailiah Robinson's Sitel Corporation Experience July 1999 - September 1999
Job Administrative Assistant at Recovery Place, Inc.
Industry Marketing and Advertising
Experience
Recovery Place, Inc.   May 2012 - Present
Publix  November 2011 - September 2012
Lane Bryant  March 2008 - July 2011
Glamour Shots  October 2004 - December 2006
Walmart  March 2000 - July 2001
SITEL Corporation   July 1999 - September 1999

Skills
Sales Management, Event Management, Marketing Strategy, Retail, Fashion, Styling, Customer Service, Visual Merchandising

Education
Virginia College-Montgomery   2012 — 2013
Medical Office Administration

Savannah Technical College   2007 — 2011
Associates, Marketing/ Management

Crystal Morales Crystal Morales Austin, Texas Area Details
Crystal Morales's Sitel Corporation Experience May 2001 - February 2003
Job Technical Support Representative Level II at Telenetwork
Industry Telecommunications
Experience
Telenetwork  April 2011 - Present
Captured By Crystal Photography   June 2007 - Present
LegalZoom  May 2010 - April 2011
Aditya Birla Minacs  September 2008 - May 2010
Apple, Inc.   May 2006 - June 2007
Sitel Corporation/Minacs, Inc.   September 2003 - May 2006
Larry Mosley, CPA   April 2003 - August 2003
Sitel Corporation   May 2001 - February 2003

Skills
Photography, Sales, Marketing, Public Relations, Technical Support, Negotiation, Accounting, Legal Assistance, Customer Service, Customer Satisfaction, Outlook, Microsoft Excel, Team Building, PowerPoint, Microsoft Word, Microsoft Office, Social Media Marketing, Photoshop, Social Media, Graphic Design, Call Centers, Software Documentation, Management, Advertising

Education
Austin Community College   2001 — 2003
No degree, Business Administration

Smithville High School   1996 — 2000
Diploma, Honors

W. Gar Richlin W. Gar Richlin Columbia, Maryland Details
W. Gar Richlin's Sitel Corporation Experience April 1998 - December 2000
Job CoFounder Richlin/Dale
Industry Management Consulting
Experience
AddThis  June 2010 - Present
Videology Group  2009 - Present
Richlin/Dale   August 2005 - Present
newBrandAnalytics  April 2012 - June 2015
Foundations Recovery Network  October 2008 - September 2012
AddThis  January 2010 - December 2011
Visible World  2007 - 2008
Baltimore Symphony Orchestra  2006 - 2006
Advertising.com  March 2001 - July 2005
SITEL Corporation   April 1998 - December 2000

Education
Georgetown University Law Center   1967 — 1971
J.D., Law

Wesleyan University   1963 — 1967
B.A (with Honors), American History

Unnati Patel, CWPP Unnati Patel, CWPP Greater Detroit Area Details
Unnati Patel, CWPP's Sitel Corporation Experience May 1999 - April 2004
Job Workforce Manager at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group  April 2004 - Present
SITEL Corporation   May 1999 - April 2004
Davenport University  August 2000 - March 2001

Skills
Call Center, Forecasting, Customer Service, Process Scheduler, Microsoft Office, Budgets, Human Resources, Crystal Reports, Database Administration, FrontPage, Networking, Visual Basic, Oracle, Call Centers, Program Management, Avaya, Workforce Management, Management, Vendor Management, Customer Satisfaction, Training

Education
Davenport University   2002 — 2005
Master of Business Administration (M.B.A.), Finance, A

Davenport University   1998 — 2001
Bachelor of Business Administration, CIS Web Management, A

Henryford Community College   1996 — 2000
Associate, Computer Seience/Accounting

Gujarat University   1994 — 1996
BS, Chemistry

Charles Sentman Charles Sentman Buffalo/Niagara, New York Area Details
Charles Sentman's Sitel Corporation Experience September 1994 - May 2009
Job Retired at Currently Retired
Industry Information Technology and Services
Experience
Currently Retired  January 2013 - Present
Marketing-Merchandising-Opinion Polling   March 2011 - September 2012
A3 IT Solutions  March 2012 - April 2012
Superior Technical Resources  October 2010 - October 2010
Sitel Operating Corporation   October 1994 - May 2009
Sitel Corporation   September 1994 - May 2009
D.A.M.S.L. Corp. (dba Rainbow Rent To Own)   September 1988 - October 1994
Medaille College Computer Center   January 1987 - September 1988
Automatic Toll Systems Inc   October 1984 - June 1986
Advanced Refractory Technologies   November 1983 - April 1985

Skills
Informix, Project Management, Integration, ITIL, IT Service Management, Microsoft SQL Server, Information Technology, Software Development, Linux, Data Analysis, HP-UX, Databases, Analysis, Call Centers, Software Documentation, Troubleshooting, Leadership, Management, Process Improvement, Vendor Management

Education
Medaille College   1986 — 1988
BS-CIS, Computer Information Systems and Programming, Business Management, Accounting

Advanced Training Center   1983 — 1983
Certification, Computer Programming

Erie Community College   1974 — 1976
AAS-MS, Materials Science

Alvia Underwood Alvia Underwood Dayton, Ohio Details
Alvia Underwood's Sitel Corporation Experience September 2001 - October 2004
Job Government Administration Professional
Industry Government Administration
Experience
Wright Field South Child Development Center   2011 - Present
Allstate  October 2004 - August 2008
SITEL Corporation   September 2001 - October 2004

Skills
Time Management, Microsoft Excel, Training, Human Resources, Insurance, Interviews, Claim, Start-ups, Outlook, Customer Service, Access, Data Entry, Testing, Microsoft Office, Microsoft Word, PowerPoint, General Insurance, Data Analysis

Education
American Public University System   2013 — 2014
Master's degree, Human Resources Management and Services

The University of Alabama, Tuscaloosa   2008 — 2011
Bachelor of Science (BS), Human Environmental Sciences

University of Phoenix   2007 — 2008

Tiffiny White Tiffiny White Birmingham, Alabama Area Details
Tiffiny White's Sitel Corporation Experience October 2004 - July 2006
Job Psychiatric Technicianat Children’s of Alabama
Industry Research
Experience
Children’s of Alabama  November 2011 - Present
Gateway  July 2006 - August 2008
SITEL Corporation   October 2004 - July 2006
Alabama Clinical Schools  September 2003 - October 2004

Skills
Research, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, English, Teamwork, Public Speaking

Education
Faulkner University   2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science

Faulkner University   2008 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science

Allison Fairchild Allison Fairchild Greater Omaha Area Details
Allison Fairchild's Sitel Corporation Experience October 2006 - January 2007
Job Customer Service Representative
Industry Banking
Experience
Lincoln Financial Group  May 2014 - June 2014
Transport Express  August 2009 - March 2014
Commerce Bank, NA  August 2008 - August 2009
Brown Shoe Company  June 2008 - August 2008
Integrated Merchant Alliance, Inc. (IMA)   January 2007 - June 2008
Sitel Corporation   October 2006 - January 2007
First National Merchant Solutions, LLC  September 1993 - October 2006

Skills
Banking, Training, Credit Cards, Customer Service, Sales, Sales Operations, Testing, Technical Support, Call Centers, Vendor Management

Education
Harrison College-Indianapolis   2010 — 2012
Associates, Information Technology, 3.0

Wy Elkins Wy Elkins Savannah, Georgia Area Details
Wy Elkins's Sitel Corporation Experience May 2000 - March 2002
Job Patient Services at PSG
Industry Financial Services
Experience
PSG  January 2013 - April 2013
Mighty SouthEast of Savannah, GA   May 2002 - January 2012
Sitel Corporation   May 2000 - March 2002
Interstate Paper Corporation   August 1989 - January 2000
Builderama, Inc   September 1981 - August 1989

Skills
Automotive, Sales Management, New Business Development, Account Management, Purchasing, Negotiation, Team Building, Customer Service, Sales, Product Development, Microsoft Office, Customer Satisfaction, Microsoft Excel, Windows, Troubleshooting, Android, CompTIA Network+, CompTIA A+ Essentials, Sales Operations, Inventory Management, Retail, Customer Retention, Networking, Profit

Education
Georgia Southern University   1978 — 1981
BBA Management, Data Processing

Derek Newberry Derek Newberry Austin, Texas Area Details
Derek Newberry's Sitel Corporation Experience October 2000 - April 2003
Job Self Employed
Industry Financial Services
Experience
Business Payment Solutions Southwest   January 2005 - Present
Yodle  September 2009 - June 2015
National Bankcard Systems   July 2005 - February 2009
Sitel Corporation   October 2000 - April 2003

Skills
Customer Service, Microsoft Office, Marketing, Project Management, Small Business, Team Building, Marketing Strategy, Sales, Account Management, Marketing Communications, Direct Sales, Retail, Selling, Forecasting, Training, Negotiation, Social Media Marketing, Leadership, Business Development, Public Speaking, Social Media, Contract Negotiation, Microsoft Word, Online Advertising, Market Research, Advertising, Event Management, Public Relations, Customer Satisfaction, Event Planning, Social Networking, Sales Operations, B2B, Management, SEM, Salesforce.com, Online Marketing, Cold Calling, Lead Generation, Sales Process, Email Marketing, SEO, Sales Management, PPC, Sales Presentations, Customer Retention, E-commerce, Google Adwords, CRM, Strategic Partnerships

Education
Community College of the Air Force   1980 — 1989
Associate's degree, Medical Administration

Northeast High School   1975 — 1980
Diploma, General Studies

Jacob Solis Jacob Solis San Antonio, Texas Area Details
Jacob Solis's Sitel Corporation Experience January 2001 - February 2002
Job Store Manager at Office Depot
Industry Retail
Experience
Office Depot  November 2011 - Present
Advance Auto Parts  June 2011 - November 2011
Sears Holdings Corporation  March 2008 - June 2011
Sears Holdings Corporation  February 2002 - February 2008
Sitel Corporation   January 2001 - February 2002

Skills
Retail, Profit, Income Statement, Strategic Planning, Loss Prevention, Merchandising, Visual Merchandising, Customer Satisfaction, Inventory Management, Store Management, Inventory Control, Customer Service, Accountability, Performance Management, Customer Experience, Leadership Development, Team Building, Employee Relations, Multi-unit, Operations Management, Store Operations, Forecasting, Leadership, Driving Results, P&L Management, Sales, Succession Planning, Employee Training, Customer Retention, Strategy, Sales Management, Recruiting, Training, Time Management, Purchasing, District Management, B2B, New Store Openings, Sourcing, Hiring, Big Box, Team Leadership, Expense Management, Sales Operations, Multi-Unit Management, Management, Coaching, Shrinkage, Payroll, Cold Calling

Education
Texas A&M University-Corpus Christi   2005 — 2007
Bachelor of Business Administration, Management

Del Mar College   2001 — 2005
Associate of Arts - Business Administration, Business Administration

W.B. Ray High School   1996 — 1999

Lee Searcey Lee Searcey Lincoln, Nebraska Area Details
Lee Searcey's Sitel Corporation Experience October 1994 - April 2000
Job Business account manager. Client communication specialist. Document consultant
Industry Business Supplies and Equipment
Experience
Capital Business Systems  March 2012 - Present
Cedars Youth Services  March 2009 - December 2014
Independent Insurance  December 2004 - November 2012
Alltel Wireless  July 2004 - September 2009
Alltel  July 2004 - September 2005
Alltel Communications  April 2000 - July 2004
Sitel Corporation   October 1994 - April 2000

Skills
Sales, Online Marketing, B2B, Social Media, Public Speaking, Sales Management, Marketing, Cold Calling, Small Business, CRM, Time Management, Lead Generation, Social Networking, Networking, Internet, PowerPoint, Microsoft Office, MS Office Suite, Direct Sales, Adobe Acrobat, Selling, Consultative Selling, Consultations, WordPress Design, Solution Selling, Online Research, Online Sales, CRM software, Customer Service, Team Building, Leadership, Strategic Planning, Account Management, Training

Education
Nebraska Christian College   1992 — 1997
Associate's degree, Pastoral Studies/Counseling

Nebraska Christain College   1992 — 1996
AA, Pastoral Ministries

Jennifer Anderson (Dent) Jennifer Anderson (Dent) Greater Omaha Area Details
Jennifer Anderson (Dent)'s Sitel Corporation Experience October 1993 - June 1998
Job Marketing & Customer Support professional
Industry Marketing and Advertising
Experience
SDG Consulting Services, Inc   December 2004 - December 2009
AOL  June 1998 - December 2002
Sitel Corporation   October 1993 - June 1998
ITI Marketing Services  June 1989 - May 1993

Skills
Account Management, Business Development, Call Center, Call Centers, Contract Negotiation, Copywriting, Customer Experience, Customer Retention, Customer Satisfaction, Email Marketing, Insurance, Management, Marketing, Omniture, Online Advertising, Outsourcing, Process Improvement, Program Management, Project Management, Quality Assurance, Strategic Planning, Strategy, Team Leadership, Training, Vendor Management

Education
Creighton University
BA, English

Millard North High School Graduate

Dino DiChiaro Dino DiChiaro Montreal, Canada Area Details
Dino DiChiaro's Sitel Corporation Experience January 2000 - January 2005
Job Call Centre Consultant
Industry Outsourcing/Offshoring
Experience
Call Centre Consultant   May 2014 - Present
Atelka Inc  November 2008 - August 2015
PROTOCOL/NCO/APAC   January 2012 - May 2014
Ajilon Montreal Solution Center   January 2010 - December 2011
Children's Miracle Network Hospitals  January 2005 - June 2011
SBS /Sears Canada   January 2005 - October 2008
SITEL Corporation   January 2000 - January 2005
Sitel  2000 - 2005
Sitel  2000 - 2005
Sitel  2000 - 2005

Skills
Outsourcing, Management, Call Centers, Customer Satisfaction, Leadership, Team Leadership, Recruiting, BPO, Call Center, Contact Centers, Strategic Planning, Program Management, Sales Management, Project Management, Analysis, Project Planning, Account Management, Service Delivery, Forecasting, Networking, Vendor Management, Customer Experience, Team Management, CRM, Customer Service, Training

Education
McGill University   2002 — 2005
AICB, Business Management

Concordia University   1996 — 2002
Diploma, Administration

Vanier College Saint
Diploma, Social Science & Business Management ( Finance )

Vinitta Garry Vinitta Garry Bloomington, Illinois Details
Vinitta Garry's Sitel Corporation Experience September 2005 - November 2005
Job IT Project Manager at RedMane Technology
Industry Information Technology and Services
Experience
RedMane Technology  November 2013 - Present
Vinitta's Sparkling Jewels, LLC   October 2007 - Present
TEKsystems  April 2011 - October 2013
Alipro  November 2010 - April 2011
Advantage Technical Resourcing  July 2010 - October 2010
Advantage Technical Resourcing  October 2009 - March 2010
Ajilon Consulting  May 2007 - February 2009
HP Enterprise Services  November 2005 - March 2007
Sitel Corporation   September 2005 - November 2005
The PCI Group  May 2001 - June 2005

Skills
Program Management, Leadership, Management, Project Management, Training, Project Planning, Visio, Change Management, Vendor Management, Software Documentation, MS Project, Business Development, Access, Manufacturing, Sales, Microsoft Project

Education
Eastern Michigan University   1993 — 1995
B.S., Public Administration

Michigan State University   1989 — 1991
N/A, General Studies

Heather Emerson Heather Emerson Beaumont/Port Arthur, Texas Area Details
Heather Emerson's Sitel Corporation Experience September 2006 - December 2007
Job Consumer Services Professional
Industry Consumer Services
Experience
West Corporation  September 2012 - January 2013
Quality Care Home Health   June 2012 - August 2012
EchoStar Corporation  October 2009 - November 2009
West Corporation  January 2009 - July 2009
H.E.B   May 2008 - February 2009
Sitel  2006 - 2009
SITEL CORPORATION   September 2006 - December 2007
EXXON / LUCKY STOP   June 2005 - September 2005
SPHERION / SPRINT AND MCI WORLDCOM   January 2002 - January 2005

Skills
Data Entry, Troubleshooting, Access, Management, Customer Service, Telephone Skills, Invoicing, Sales, Teamwork, Microsoft Excel, Quality Assurance, Microsoft Word, PowerPoint, Human Resources, Technical Support

Education
Lamar University   2011 — 2012
Customer Service Management

Texas State Technical College Waco   2006 — 2006
Computer Networking Administration, Computer Systems Networking and Telecommunications

Grand Valley State University   1998 — 1998
CBA, Communication, Journalism

Roni Jenkins Roni Jenkins Lincoln, Nebraska Details
Roni Jenkins's Sitel Corporation Experience January 1993 - January 1996
Job Business Owner
Industry Marketing and Advertising
Experience
Satiety Business Solutions   January 2007 - Present
Scentsy, Inc.   August 2012 - Present
American Solutions for Business  September 2005 - June 2007
American Solutions for Business Lincoln, Ne   January 2005 - January 2007
Respite Care  January 2003 - January 2006
National LTC Pharmacy Lincoln, Ne   January 2001 - January 2003
Greguson Optical Lincoln, Ne   January 2000 - January 2001
Exutive Advertising   January 1997 - January 2000
SITEL Corporation   January 1993 - January 1996
Sunshine Daycare  January 1989 - January 1992

Skills
Marketing Communications, Marketing Strategy, Direct Marketing, Promotions, Web Design, promotioanl items sales, Business Planning, Business Strategy, New Business Development, Market Research, Market Analysis, International Marketing, Logo Design, Management Consulting, Training, Sales, Entrepreneurship, Coaching, Marketing, Business Development, Advertising, Management, Social Networking, Customer Service

Education
Capella University   2007 — 2011
BA, Business with Specialization in Marketing and Sales, 3.96

Capella University   2007 — 2011
Bachelors of Science, Business Management; Marketing

Pen Foster   2003 — 2003
Associates, Child Care Management

Southeast Community College   1990 — 1990
LPN, Nursing

Southeast Community College   1990 — 1990
Associate Degree, Nursing

Faye Henson Faye Henson Duncanville, Texas Details
Faye Henson's Sitel Corporation Experience May 2006 - December 2006
Job Coding Data Analyst / Forms Management / ReAnalysis Clerk at UT Southwestern Medical Center at Dallas
Industry Hospital & Health Care
Experience
UT Southwestern Medical Center at Dallas  November 2012 - Present
UT Southwestern Medical Center at Dallas  March 2008 - July 2012
Medical Center at Lancaster  May 2007 - February 2008
SITEL Corporation   May 2006 - December 2006

Skills
Types, Organizational..., OAS Gold, Administrative Work, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, PPE, Hippa, Data Reconciliation, Data Entry, Care Logistics, Epic Systems, Customer Service, Training, Multi-line Phone, Phone Skills, Phone Etiquette, Meditech, Communication, Medical Terminology, Time Management, Blood Pressure

Education
Western Governors University   2013 — 2017
Bachelor's Degree, Health Informatics

Mountain View College   2010 — 2013
Associates Degree in Arts

Angelo State University   2001 — 2005

Red Oak High School
High School

Tammy Kirk-Forbes Tammy Kirk-Forbes Ottawa, Canada Area Details
Tammy Kirk-Forbes's Sitel Corporation Experience 2004 - 2008
Job Senior HR Advisor
Industry Human Resources
Experience
Ross Video Limited   2008 - 2015
SITEL Corporation   2004 - 2008
Hudson's Bay Company  2002 - 2004
Nortel Networks  2000 - 2001
Manpower Services  1998 - 2000

Skills
Performance Management, Coaching, Employee Relations, Recruiting, Performance Appraisal, Employee Engagement, Counseling Psychology, Succession Planning, HRIS, Talent Acquisition, Human Resources, Deferred Compensation, Training, New Hire Orientations, Employee Benefits, Interviews, Management, Policy, Payroll, Program Management, Change Management, Onboarding, Sourcing, Leadership Development, Applicant Tracking..., Time Management, Talent Management, Leadership, Employee Training, Personnel Management, HR Policies, Technical Recruiting, Workforce Planning, Organizational..., Project Planning, Team Management, Recruitment Advertising, Contract Recruitment, Process Improvement, Vendor Management, Team Building, Strategic Planning, Internet Recruiting, Benefits Negotiation, Executive Search, Screening, Team Leadership, Resume Writing, Negotiation, Customer Service

Education
Athabasca University   2011 — 2015
Bachelor of Human Resources & Labour Relations

Algonquin College of Applied Arts and Technology   1993 — 1997
Business Administration, Human Resource Management & Marketing

Tim Goshinski Tim Goshinski Greater Omaha Area Details
Tim Goshinski's Sitel Corporation Experience 1999 - 2007
Job Senior User Interface Development Engineer at CSG International
Industry Information Technology and Services
Experience
CSG International  September 2015 - Present
idea5, inc   June 2013 - September 2015
Millard Refrigerated Services  May 2012 - June 2013
Streck Laboratories  July 2011 - May 2012
Bass & Associates  September 2011 - December 2011
iNet Solutions Group, Inc.   July 2007 - July 2011
SITEL Corporation   1999 - 2007

Skills
.NET, jQuery, ASP.NET, Microsoft SQL Server, C#, Web Development, Web Applications, VB.NET, Programming, HTML 5, SQL, Visual Basic, JavaScript, PHP, CSS, T-SQL, User Experience, ASP.NET MVC, Business Analysis, XML, Testing, Databases, Visual Studio, WordPress, IIS, ADO.NET, SDLC, Java, LINQ, AJAX, Database Design, Stored Procedures, Software Engineering, NUnit, Node.js, Backbone.js, MySQL, Debian, MongoDB, Subversion, Marionette, SASS, Webpack, Docker, Gulp, Scrum, ElasticSearch, ReactJS, Linux, The Force

Education
Colorado Technical University   2009 — 2012
BSIT, Software Systems Engineering

University of Nebraska-Lincoln   1987 — 1989
Math, Computer Science, Theatre

Omaha Central High School   1984 — 1987

Lucas C. Dvoskin Lucas C. Dvoskin Miami, Florida Details
Lucas C. Dvoskin's Sitel Corporation Experience June 1999 - December 2000
Job Call Center Consultant and Outsourcing Expert
Industry Outsourcing/Offshoring
Experience
ETC (Electronic Transaction Consultants)   March 2011 - Present
AMERICAN HOTEL REGISTER CO  July 2008 - October 2009
DOCTOR DIABETIC SUPPLIES   August 2006 - April 2008
INTERACTIVE RESPONSE TECHNOLOGIES  February 2003 - August 2006
INTERCALLNET, INC   January 2001 - October 2002
SITEL CORPORATION   June 1999 - December 2000
TECHNION COMMUNICATIONS CORPORATIONS   November 1997 - June 1999
PRC, LLC  July 1993 - November 1997

Skills
Contract Negotiations, Call Center, Customer Relations, Supervisory Skills, Telemarketing, Customer Experience, Customer Satisfaction, IVR, Process Improvement, Customer Service, Outsourcing, BPO, Sales Management, Team Building, Coaching, Performance Management, Operations Management, Business Analysis, Inbound, Account Management, Outbound, Vendor Management, Problem Solving, Business Process..., B2B, Client Services, Team Leadership, People Management, Vendor Relations, Contact Centre, Quality Assurance, ACD

Education
Barry University   1997 — 1997
International Business Management

Miami Dade College   1990 — 1993
Management

Azizul Khan Azizul Khan Ottawa, Canada Area Details
Azizul Khan's Sitel Corporation Experience August 2006 - October 2006
Job Analyst, IT Operations
Industry Information Technology and Services
Experience
Ciena  March 2010 - Present
Health Canada  December 2008 - September 2009
Dell Canada  May 2007 - June 2008
SITEL Corporation   August 2006 - October 2006
SITEL Corporation   July 2004 - August 2006
Reliable Services   September 2001 - March 2002

Skills
Technical Support, Hardware, VPN, Lotus Notes, Microsoft Certified..., Network Administration, Operating Systems, Blackberry Enterprise..., Active Directory, Help Desk Support, BMC Remedy, Servers, DHCP

Education
Algonquin College of Applied Arts and Technology   1998 — 2001
Computer Technology-Computing Science, Computer Technology-Computing Science

Loyalist Certification Service   2013 — 2013
ITIL Foundation Certificate

Microsoft Certified System Engineering   2005 — 2005
Certificate, Microsoft Server 2003

Carmen Baker Carmen Baker Greater Omaha Area Details
Carmen Baker's Sitel Corporation Experience 1998 - 1999
Job Management Consulting
Industry Management Consulting
Experience
North End Teleservices LLC   August 2015 - Present
Core Advantage Consulting Inc.   2010 - Present
Carlson Hotels Worldwide  January 2008 - November 2009
Carlson Companies  May 2006 - January 2008
Carlson Hotels Worldwide  August 2004 - May 2006
Carlson Hospitality Worldwide  June 2001 - August 2004
Sitel  1999 - 2001
SITEL Corporation   1998 - 1999

Skills
Strategic Planning, Leadership, Strategy, Project Management, Management, Hospitality, Management Consulting, Process Improvement, Hotels, Revenue Analysis, Change Management, Call Centers, CRM, Operations Management, Business Development, Program Management, Tourism, Customer Satisfaction, Marketing, Cross-functional Team..., Contract Negotiation, Executive Management, Customer Service, Call Center, Business Planning, Start-ups, New Business Development, Sales, Forecasting, E-commerce, Strategic Communications, Enterprise Software, Account Management, Public Speaking

Education
Bellevue University

Jen Rademacher Jen Rademacher Greater Detroit Area Details
Jen Rademacher's Sitel Corporation Experience June 2006 - March 2007
Job
Industry Information Technology and Services
Experience
Fathead  July 2012 - Present
Fathead  June 2008 - July 2012
Fathead  August 2007 - June 2008
Fathead  March 2007 - August 2007
SITEL Corporation   June 2006 - March 2007
SITEL Corporation   March 2005 - June 2006
MIKA Systems   December 2004 - March 2005
The Bella Group   October 2003 - November 2004
WirelessDeveloper   2001 - 2002

Skills
E-commerce, Project Management, Management, Strategic Planning, Business Intelligence, Product Development, Team Leadership, Project Planning, Leadership, Program Management, Analysis, Vendor Management, Business Analysis, SDLC, Process Improvement, Change Management, Competitive Analysis, Integration, IT Strategy, CRM, SaaS, Analytics, Social Media, Start-ups, Strategy

Education
Central Michigan University   1996 — 2001
BAA, Art - graphic design

Central Michigan University   1996 — 2001
Bachelor of Arts (BA), Graphic Design

Monique Bosier Monique Bosier Greater Atlanta Area Details
Monique Bosier's Sitel Corporation Experience June 2005 - August 2005
Job Associate Account Executive at Envision Communications
Industry Events Services
Experience
Envision Communications  April 2015 - Present
Emory University Development & Alumni Relations   October 2012 - April 2015
Emory University School of Law  September 2009 - October 2012
Emory University School of Law  June 2009 - September 2009
Rite Aid Corporation  September 2003 - April 2009
Sitel Corporation   June 2005 - August 2005
Georgia Southern University Catering Services   October 2004 - May 2005

Skills
Event Planning, Event Management, Customer Service, Microsoft Office, Public Speaking, Training, Management, Data Entry, Social Media, Community Outreach, Higher Education, Recruiting, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Administrative..., Internal & External..., Customer Experience, Corporate Events, Resume Writing, Critical Thinking, Account Management, Pharmaceutical Industry, Specialty Pharmaceutical, Medical Marketing, Pharmaceutical Project..., Marketing Strategy, Physician Recruitment, Biotechnology Industry

Education
Georgia Southern University   2004 — 2009
Bachelor of Arts, Political Science

Ronald Reno Ronald Reno Baltimore, Maryland Area Details
Ronald Reno's Sitel Corporation Experience 2005 - 2007
Job Vice President & Corporate Treasurer at FTI Consulting
Industry Management Consulting
Experience
FTI Consulting  August 2007 - Present
SITEL Corporation   2005 - 2007
SITEL Corporation   2005 - 2007
Schlumberger  1981 - January 2004

Skills
Capital Structure, Cash Flow Forecasting, Recapitalizations, Investor Relations, Cash Management, High Yield Bonds, Pro-rata (Bank)..., Interest Rate Risk..., Foreign Exchange..., Global Treasury..., Debt (Covenant)..., Bank Relationship..., Stock (Company)..., Treasury Services, Treasury, Finance, Banking, Restructuring, Corporate Finance, Financial Analysis

Education
Georgia State University   1976 — 1981
MBA and BBA, Accounting, Finance

Jarrod Meeder Jarrod Meeder Greensburg, Pennsylvania Details
Jarrod Meeder's Sitel Corporation Experience 1997 - 2003
Job Principle Agent/Owner at Nationwide Insurance, Meeder Agency
Industry Insurance
Experience
Nationwide Insurance  July 2009 - Present
BlueTree Allied Angels  July 2007 - December 2011
Howard Hanna  January 2006 - July 2007
NP Dodge Real Estate  2000 - 2004
SITEL Corporation   1997 - 2003

Skills
Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Sales, Investments, Financial Services, Homeowners, Casualty, General Insurance, Umbrella Insurance, Casualty Insurance, Liability, Professional Liability, Workers Compensation, Fixed Annuities, Marketing

Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business   2004 — 2005
MBA, Entrepreneurship, Strategy, & International Studies

Duquesne University   1993 — 1997
Bachelor of Science in Business Administration, Marketing

Steven Derry Steven Derry Greater Omaha Area Details
Steven Derry's Sitel Corporation Experience April 1996 - August 2010
Job Systems Engineer
Industry Information Technology and Services
Experience
eFrame  March 2015 - Present
eFrame  January 2014 - March 2015
Senior Market Sales Inc  September 2010 - November 2013
Sitel Corporation   April 1996 - August 2010
V.I.P. Touchless Car Wash   January 1994 - April 1996
Lawn Care Fertilizer   January 1990 - January 1994

Skills
Active Directory, VMware, Windows Server, Virtualization, Microsoft SQL Server, VMware Infrastructure, VMware ESX, DNS, Data Center, Windows, HTML, Backup Exec, Citrix, Servers, Disaster Recovery, SQL, System Administration, Server Administration, Troubleshooting, WSUS, Network Security, DHCP, IIS, vSphere, VPN, Cisco Technologies, Network Administration, SAN, Microsoft Exchange, Firewalls, Computer Hardware, Security, HP, Hyper-V, Group Policy, Dell PowerEdge Servers, Technical Support, Microsoft Technologies, System Deployment, Antivirus

Education
Creighton University   1987 — 1990
Computer Programming, Computer Programming

Benson Senior High School   1984 — 1986
High School Diploma, Computers

Elvin McCray Elvin McCray Macon, Georgia Details
Elvin McCray's Sitel Corporation Experience October 2007 - July 2013
Job Salvage Specialist II at GEICO
Industry Insurance
Experience
GEICO  August 2014 - Present
Augusta, Georgia Government  July 2013 - August 2014
Sitel Corporation   October 2007 - July 2013

Skills
Call Centers, Technical Support, Customer Service, Human Resources, Microsoft Office, Training, Claim, Customer Satisfaction, Leadership, Investigation

Education
Kennesaw State University   2015 — 2017
Bachelor’s Degree, Criminal Justice

Georgia Military College-Warner Robins Campus   2014 — 2015
Associate’s Degree, Criminal Justice

Ashley Trankle Ashley Trankle Greater Omaha Area Details
Ashley Trankle's Sitel Corporation Experience January 2004 - August 2004
Job Attorney/Owner, Law Office of Ashley R. Trankle
Industry Law Practice
Experience
Law Office of Ashley R. Trankle   March 2013 - Present
Completely Kids Guild   January 2011 - Present
College of Saint Mary  January 2010 - Present
Douglas County Public Defender's Office  November 2007 - March 2013
Cassling Diagnostic   July 2007 - November 2007
Douglas County Corrections  January 2006 - May 2007
U.S. Department of Justice - Executive Office of Immigration Review   May 2006 - August 2006
Legal Aid of Nebraska  May 2005 - August 2005
SITEL Corporation   January 2004 - August 2004
OneWorld Community Health Centers  August 2002 - August 2003

Skills
Bilingual -..., Courts, Hearings, Trials, Juvenile Law, Pleadings, Non-profits, Public Speaking, Community Outreach, Employee Benefits, Teaching, Research, Strategic Planning, Social Media, Fundraising, Criminal Law, Microsoft Office, Editing, Legal Writing, Volunteer Management, Event Planning, Criminal Defense, Legal Research, Family Law, Motions, Immigration Law, Litigation, Civil Litigation, Leadership

Education
Creighton University School of Law   2004 — 2007
J.D.

Creighton University   2002 — 2002
Certificate - Human Resources Generalist

Creighton University   1998 — 2002
BSBA, Finance and Spanish

Institute for Latin American Concern   2000 — 2001
Business, Spanish, Religion

Lana Yager Lana Yager Greater Omaha Area Details
Lana Yager's Sitel Corporation Experience December 1998 - August 2001
Job Computer Science Teacher
Industry Information Technology and Services
Experience
University of Nebraska at Omaha  August 2014 - Present
OPS  August 2005 - Present
Independent Business English Language Tutor   January 2010 - Present
Heatland Lotus Notes Professionals   January 1995 - December 2001
Sitel Corporation   December 1998 - August 2001
Business Reengineering Consultant   August 1995 - December 1998
First Data Resources  1990 - 1995

Skills
Software/Technical..., Business English..., Digital..., English as a Second..., E-Learning, Training, Program Management, Public Speaking, Management, Business Analysis

Education
Concordia University, Nebraska   2007 — 2010
MA ED, Literacy, Reading Specialist, ESL

College of Saint Mary   2002 — 2004
Post-BA Teacher Training, Secondary Education

Bellevue University
BS, Business Administration

Dana Reeder Dana Reeder San Antonio, Texas Area Details
Dana Reeder's Sitel Corporation Experience November 1999 - May 2000
Job CEOReeder Consulting: College & Career Guidance
Industry Professional Training & Coaching
Experience
Reeder Consulting, LLC-College & Career Guidance   April 2015 - Present
University of Texas Health Science Center  March 2014 - March 2015
Lived Internationally   February 2009 - February 2012
American Red Cross  2007 - 2008
Prometric  November 2001 - December 2002
Prometric  November 2000 - October 2001
SITEL Corporation   November 1999 - May 2000
SITEL Corporation   April 1999 - November 1999
SITEL Corporation   April 1998 - April 1999
SITEL Corporation   July 1996 - April 1998

Skills
Program Management, Event Planning, Team Building, Public Speaking, Nonprofits, Project Management, Community Outreach, Program Development, Strategy, Career Counseling, Fundraising, Project Planning, Team Leadership, Student Recruiting, Social Media, Process Improvement, Social Media Marketing, Marketing, College and Career...

Education
Angelo State University   1993 — 1995
Master of Education (M.Ed.), Guidance and Counseling

Northeastern State University   1987 — 1991
BS, Meetings and Destination Management

alma rogers alma rogers Bellevue, Nebraska Details
alma rogers's Sitel Corporation Experience November 2001 - September 2002
Job Customer Support Services at Ford Motor Credit Company
Industry Telecommunications
Experience
Ford Motor Credit Company  July 2014 - Present
West Corporation  2011 - July 2014
Cox Communications and Electronics   July 2005 - June 2011
Sitel Corporation   November 2001 - September 2002

Skills
Customer-focused Service, Business to Business..., B2B, Telemarketing, Customer Retention, Customer Satisfaction, Coaching, Cold Calling, Customer Service, Telecommunications, Customer Service..., Team Leadership, Salesforce.com, Direct Sales, Team Building, CRM, Customer Experience, Training, Sales Process, Call Centers, Networking, Sales Operations, Employee Training, Selling, Process Improvement, Sales

Education
Argosy University Phoenix   2012 — 2015
Associate's Degree, Counseling Psychology, 4.0 Summa Cum Laude

Bogalusa High School   1982 — 1983

Cindy Greer Cindy Greer Yadkinville, North Carolina Details
Cindy Greer's Sitel Corporation Experience August 2014 - March 2015
Job Teacher Assistant at Bridges Academy
Industry Telecommunications
Experience
Blind Faith Academy   November 2012 - Present
Sitel Corporation   August 2014 - March 2015
Acuative  November 1999 - June 2012
Levelor Home Fashions   1997 - 1998

Skills
Customer Relations, Word, PowerPoint, Problem Solving, Customer Service, Budgeting, Excel, Writing, Administration, Microsoft Office, Event Management, Planning, Event Planning, Microsoft Word, Microsoft Excel, Vendor Management, Telecommunications

Education
Surry Community College   1987 — 2013
Computer Programming

Central Piedmont Community College   1995 — 1998
Business Administration

Jason Zoss Jason Zoss Long Island City, New York Details
Jason Zoss's Sitel Corporation Experience July 1996 - October 1998
Job Project Manager at DBI
Industry Architecture & Planning
Experience
DBI  May 2014 - Present
Jason Zoss, Architect   May 2012 - Present
Team CIS   January 2013 - May 2014
HOK  April 2008 - May 2012
Montroy Andersen DeMarco  June 2007 - August 2007
Flank   January 2007 - May 2007
AIA New York State  January 2006 - December 2006
KMD Architects  June 2006 - August 2006
Smerekanicz Construction   June 2003 - June 2004
SITEL Corporation   July 1996 - October 1998

Skills
BIM, LEED AP, Architectural Design, CAPM, Construction Documents, Revit, FlexSim, MS Project, AutoCAD, Rhino, Adobe Creative Suite, SketchUp, Vray, Design Development, Sustainable Design, Drawing, InDesign, Photography, Design Research, Submittals, Construction Management, Interior Architecture, Rendering, Construction Drawings, Construction, Architecture, Architectural Drawings, LEED, Space planning, Concept Design, Digital Fabrication, Green Building, Renovation, Comprehensive Planning, AutoCAD Architecture, Urban Planning, Urban Design, Architectures, Residential Design

Education
Cornell University   2004 — 2007
M Arch I, Architecture

Colorado State University   1995 — 2003
B.S. Organizational Management, Business

Fort Collins High

Fort Collins High

Victoria Roberts Victoria Roberts Austin, Texas Area Details
Victoria Roberts's Sitel Corporation Experience August 1999 - August 2000
Job Experienced Property/Compliance Manager
Industry Real Estate
Experience
Aspen Square Management  2009 - Present
Demand Media  January 2010 - August 2010
Stay at home mom  November 2004 - December 2009
ACS, a Xerox Company  August 2000 - November 2004
Sitel Corporation   August 1999 - August 2000

Skills
Property Management, Apartments, Property, Customer Service, Leases, Lease Administration, Marketing, Training, Leadership, Online Marketing, Bilingual-English/Spanis..., Management, OneSite, Blue Moon, Project Management, Auditing, Sales, Fair Housing, Student Housing, Section 8, Multi-family Investment..., Compliance Management, Social Media Marketing, Lease-ups, Social Media, Real Estate, Negotiation, Microsoft Office, Advertising, Rentals, Contract Negotiation, Account Management, Process Improvement, Marketing Strategy, Budgets, Team Building, Public Speaking, Investment Properties, Strategic Planning, Outlook, Event Management, Due Diligence, Time Management, Facebook, Quality Assurance, Microsoft Excel

Education
St. Edward's University
Computer Information Science

The University of Texas at San Antonio   1997 — 1999
Biology

Austin Community College
Biology

Manor High School   1993 — 1996

Crystal Foster Crystal Foster Houston, Texas Area Details
Crystal Foster's Sitel Corporation Experience April 2007 - September 2007
Job Customer Support Project Manager/Trainer
Industry Consumer Services
Experience
Sharps Compliance, Inc.   April 2012 - Present
TPG Telemanagement  February 2008 - February 2012
Convergy's  October 2007 - March 2008
Sitel Corporation   April 2007 - September 2007
West Corporation  July 2006 - March 2007
Community Learning Center  June 2004 - March 2007
Sitel Corporation   August 2005 - April 2006

Skills
Staff Development, Coaching, Supervisory Skills, Public Speaking, Applied Behavior..., Conflict Resolution, Training, Product Knowledge, NICE Call Recording, Salesforce.com, CRM, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Engagement, Customer Support, Long-term Customer..., Key Account Management, Six Sigma, Team Building, Call Centers, Customer Experience, Management, Leadership, Process Improvement, Account Management, Microsoft Office, Strategic Planning, Team Leadership, Microsoft Excel, Sales, Microsoft Word, Leadership Development, Recruiting, Time Management, PowerPoint, Outlook

Education
Bellevue University   2010 — 2011
BS, Adult Education

Metropolitan Community College   2004 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Tom Szurpicki Tom Szurpicki Omaha, Nebraska Details
Tom Szurpicki's Sitel Corporation Experience June 2003 - June 2004
Job EDI Account Executive BCBSNE
Industry Information Technology and Services
Experience
Blue Cross Blue Shield Nebraska   October 2008 - Present
DTN / The Progressive Farmer  August 2005 - October 2008
Telvent  August 2005 - October 2008
Global Netwatch Inc   November 2004 - August 2005
Kelly Services/Planet Consulting   August 2004 - November 2004
Sitel Corporation   June 2003 - June 2004
Tomis Consulting   June 2002 - June 2003
Vickers/Eaton   January 1988 - January 2001

Skills
Business Analysis, SQL, Visio, EDI, Linux, Unix, Operational Support, Hardware, SharePoint, SDLC, Windows, Databases, Requirements Analysis, Business Intelligence, Networking, Active Directory, Software Documentation, System Administration, Troubleshooting, Data Warehousing, IT Management, Requirements Gathering, Servers, Software Installation, Security, VPN, Integration, Disaster Recovery, Microsoft SQL Server, Systems Analysis, Vendor Management, Access, ITIL, IIS, Enterprise Architecture, Windows Server, Process Improvement, Data Center, Agile Methodologies, VMware, Windows XP, Testing, Technical Support, Virtualization, IT Service Management, Network Security, COBOL, SAN

Education
Bellevue University   2000 — 2002
Bachelors Degree; Masters in progress, Management Information Systems

Creighton University   1999 — 2000
Certificate in Client/Server, Management Information Systems, General

Christopher Perret Christopher Perret Slidell, Louisiana Details
Christopher Perret's Sitel Corporation Experience November 2010 - April 2011
Job Phillips Buildiing Supply
Industry Information Technology and Services
Experience
CR England Inc  June 2011 - October 2011
Sitel Corporation   November 2010 - April 2011
Tango Transport, Inc.   July 2009 - September 2009
Con-way Truckload  April 2000 - April 2009
Bradley Cathey Racing Stables   February 1995 - October 1999
Trans-Sand International Corp   June 1985 - March 1994
US Army  October 1984 - May 1985
Hill Haven Farm   February 1982 - May 1984
Ruby Tuesday  May 1981 - February 1982
TGI Fridays  February 1980 - May 1981

Skills
Cooking, Horses, Banking, International Sales, International Shipping, Procurement, Research, Customer Service, Customer Relations, Customer Retention, Government Contracts, Microsoft Office, Microsoft Works, Windows 7, Windows XP Professional, windows vista, Google Maps, Google Earth, Google, Dell Desktops, Apple Software, Printers, Copying, iPod, Quicktime, Yahoo, Yahoo Search, Truckload, Qualcomm, Satellite TV, Typing, Weather, Amazon, Job Search, Mozilla, Internet Explorer, Home Appliances, Power Tools, Computer Hardware, Food Safety, Export, Trucking, Adobe Creative Suite, Adobe Illustrator, Microsoft Excel, Google Docs, Prezi, Mac OS X, typing 80+wmp, Microsoft Word

Education
Colorado Technical University-Online   2011 — 2014
working on, BSIT with specialization in programming

East Jefferson High School   1983 — 1984
GED, basic

Brother Martin High School   1978 — 1982

Michael Huckabee Michael Huckabee Greater Detroit Area Details
Michael Huckabee's Sitel Corporation Experience January 2000 - January 2005
Job Account / Project Management Advertising/Marketing
Industry Marketing and Advertising
Experience
mGage - The Mobile Engagement Company  February 2012 - May 2015
SCI Marketview  June 2011 - February 2012
Team Detroit  April 2010 - May 2011
Digitas  October 2009 - March 2010
Digitas  September 2007 - September 2009
IBM  January 2006 - September 2007
SITEL Corporation   January 2000 - January 2005
Electronic Data Services  January 1996 - January 2000

Skills
Mobile Marketing, Mobile Technology, Mobile Communications, Mobile Solutions, Account Management, Digital Marketing, Digital Media, Advertising, Microsoft Office, Lotus Notes, Outlook, Solutions Marketing, PMP, Strategy, Online Advertising, Interactive Marketing, Project Management, Management, Call Centers, CRM, Analytics, Marketing Strategy

Education
Baker College   1992 — 1995
BACHELOR, BUSINESS ADMINISTRATION; Marketing Concentration

Baker College Business and Corporate Services   1992 — 1995
Bachelor of Business Administration, Marketing

Matt Rinkenberger Matt Rinkenberger Greater Omaha Area Details
Matt Rinkenberger's Sitel Corporation Experience April 2003 - June 2006
Job Senior Software Engineer at Infogroup
Industry Information Technology and Services
Experience
Infogroup  June 2006 - Present
Fanatic Sports   July 2000 - August 2012
SITEL Corporation   April 2003 - June 2006
Avaya/Lucent Technologies  January 1997 - March 2003

Skills
C#, Databases, Web Applications, IIS, SQL, XML, SQL Server, ASP.NET, Software Development, Web Services, .NET, WCF, HTML, Windows, Application Development, Unix, Analysis, SOAP, Microsoft SQL Server, REST, Oracle, Database Design, Java, Data Warehousing, Visual Basic, Requirements Gathering, Architecture, Integration, SOA, Agile Methodologies, Web Development, Quality Assurance, Software Project..., Agile Project Management, SDLC, Architectures

Education
Creighton University   1998 — 2000
ITM/MBA, Business, IT Management

University of Nebraska-Lincoln   1994 — 1996
BS, Computer Science

Elgin Community College   1992 — 1994
AS, Computer Science

James Jarratt James Jarratt Dallas/Fort Worth Area Details
James Jarratt's Sitel Corporation Experience January 1998 - January 2001
Job SienaWay Consulting
Industry Hospital & Health Care
Experience
SienaWay Consulting   May 2008 - Present
United Health Care  2001 - 2009
UnitedHealthcare  2001 - 2009
UnitedHealth Group  January 2001 - June 2008
United Health Group  2001 - 2008
Sitel  January 1998 - September 2001
SITEL Corporation   January 1998 - January 2001
STREAM INTERNATIONAL, INC  January 1997 - January 1998
Passkey International  1997 - 1998
Equifax Risk Management  1995 - 1998

Skills
Leadership, CRM, Strategic Planning, Strategy, Call Center, Start-ups, Risk Management, New Business Development, Process Improvement, Telecommunications, Customer Service, Sales, Process Engineering, Managerial Finance, Vendor Management, Marketing, Health Insurance, Managed Care, Medicare, Operations Management, Business Process..., Program Management, Management, Call Centers, Change Management, Human Resources, Executive Management, Training, Team Building, Enterprise Software, Outsourcing, Healthcare, Cross-functional Team..., Business Analysis, Finance, Consulting, Logistics, Management Consulting, Performance Management, Business Development, Analysis, P&L Management, Leadership Development, Budgets

Education
Northwestern University - Kellogg School of Management   1988 — 1990
MM, Marketing/Marketing Management, General

Austin College   1963 — 1967
BA, English, History, Education

Kevin Rainey Kevin Rainey Greater Atlanta Area Details
Kevin Rainey's Sitel Corporation Experience November 1997 - November 1999
Job IT Director at Kubota Manufacturing
Industry Information Technology and Services
Experience
Kubota Manufacturing of America and Industrial Equipment   March 2007 - Present
webTreeloan.com   January 2006 - March 2007
Greentree formerly Conseco   November 1999 - December 2005
Sitel Corporation   November 1997 - November 1999
The Trane Company  May 1995 - November 1997

Skills
VoIP, Telecommunications, CRM, Networking, Oracle, Management, Network Security, Enterprise Software, Software Development, Project Planning, Outsourcing, Leadership, Operating Systems, Switches, Contract Negotiation, Active Directory, Program Management, Vendor Management, Security, Data Center, IBM iSeries, Disaster Recovery

Education
Georgia State University   1991 — 1994
BBA, Computer Information Systems

Middle Georgia Technical Institute   1987 — 1989
Diploma, Electronic Technology

Shelly Cunningham Shelly Cunningham Kansas City, Missouri Area Details
Shelly Cunningham's Sitel Corporation Experience March 1998 - April 2010
Job Director, MO PTAC at UMKC
Industry Program Development
Experience
UMKC  September 2010 - Present
Sitel Corporation   March 1998 - April 2010

Skills
Procurement, Strategic Planning, Purchasing, Contract Negotiation, Process Improvement, Budgets, Contract Management, Team Building, Leadership, Program Management, Negotiation, Operations Management, Vendor Management, Cross-functional Team..., Management, Process Scheduler

Education
Graceland University   1979 — 1983
B.S., Business

Stephen Langdon Stephen Langdon Rochester, New York Area Details
Stephen Langdon's Sitel Corporation Experience October 1997 - March 1999
Job Marketing Communications Project Manager at Bosch Security Systems
Industry Electrical/Electronic Manufacturing
Experience
Bosch Security Systems  March 2010 - Present
West Corporation  May 2004 - December 2009
West Corporation  March 1999 - May 2004
SITEL Corporation   October 1997 - March 1999
SITEL Corporation   April 1987 - October 1987

Skills
Project Management, Account Management, Vendor Management, Process Improvement, Cross-functional Team..., Call Center, Telecommunications, Program Management, Lead Generation, Customer Service, Direct Marketing, Marketing Strategy, Email Marketing, Team Building, Product Development, Team Leadership, Technical Writing, CRM, Analysis, Microsoft Office, Salesforce.com, Marketing Communications

Education
University of Tennessee-Knoxville   1986 — 1995
MA

State University of New York at Binghamton   1982 — 1986
BA

Kevin Wiegert Kevin Wiegert Columbus, Ohio Area Details
Kevin Wiegert's Sitel Corporation Experience August 1997 - September 1998
Job Customer Service Manager at iTickets
Industry Telecommunications
Experience
iTickets   August 2010 - Present
DirectBuy  June 2008 - January 2009
Hamilton Telecommunications  June 2007 - January 2008
Highlights for Children, Inc.   January 2007 - March 2007
Highlights for Children, Inc.   June 2004 - December 2006
Highlights for Children, Inc.   April 2003 - June 2004
Highlights for Children, Inc.   February 1999 - April 2003
SITEL Corporation   August 1997 - September 1998
SITEL Corporation   December 1996 - August 1997

Education
Ashland University
MBA in Executive Management, Business

University of Nebraska-Lincoln
Bachelor of Journalism, Broadcast Journalism, Psychology, History

Mike Champ Mike Champ Florence, South Carolina Area Details
Mike Champ's Sitel Corporation Experience October 2004 - July 2009
Job Quality Manager at Sykes Enterprises
Industry Telecommunications
Experience
Sykes Enterprises  July 2009 - November 2009
Sitel Corporation   October 2004 - July 2009
MCI Communications  1987 - 2004
MCI  1987 - 2004

Education
Briar Cliff University   1981 — 1984

Eric LeBrun Eric LeBrun Puyallup, Washington Details
Eric LeBrun's Sitel Corporation Experience 1996 - 2000
Job Dynamic Business and Technology Leader
Industry Information Technology and Services
Experience
Continuant  April 2015 - Present
Waste Management  2013 - 2014
Safeway Inc.  2007 - 2013
Safeway Inc.  2000 - 2007
SITEL Corporation   1996 - 2000

Skills
CRM, Management, Business Intelligence, Operations Management, Vendor Management, Leadership, Customer Service, IT Management, Requirements Gathering, Call Center, Process Improvement, Visio, Retail, Call Centers, Cross-functional Team..., Customer Experience, Agile Methodologies, Team Leadership, Incident Management, Project Management, Analytics, Business Analysis, Change Management, ITIL, Strategic Planning, Integration, Business Process..., Project Planning, Outsourcing, Disaster Recovery, IT Service Management, Data Warehousing, E-commerce, Business Strategy, Data Analysis, SQL, Performance Management, Software Development, Start-ups, Product Management, SharePoint, Project Portfolio..., Analysis, Troubleshooting, Telecommunications, Web Development, Program Management, SDLC, Service Delivery, Team Building

Education
University of Phoenix   2010 — 2015
Bachelor’s Degree, Bachelor of Science In Business / Administration, GPA 3.72

Arizona State University West   2006 — 2007
Accounting and Finance

Jessica O'Reilly Jessica O'Reilly Ottawa, Canada Area Details
Jessica O'Reilly's Sitel Corporation Experience July 2004 - January 2007
Job Administrative Executive at Ottawa DSquared Construction Ltd.
Industry Construction
Experience
D-Squared Construction Ltd   March 2012 - Present
Passport Canada  November 2011 - February 2012
Greenbank International   February 2011 - July 2011
The envision Group  June 2008 - January 2011
Passport Canada  December 2007 - March 2008
Sun Media Corporation  January 2007 - December 2007
SITEL Corporation   July 2004 - January 2007

Skills
Employee Relations, Recruiting, Process Improvement, Performance Management, Personnel Management, Team Building, Human Resources, Interviews

Education
Algonquin College of Applied Arts and Technology
Business Administration, Focus in Human Resources

Doug Swope Doug Swope Greater Nashville Area Details
Doug Swope's Sitel Corporation Experience January 2005 - 2007
Job
Industry Hospital & Health Care
Experience
eplus cancercare   2011 - Present
Corrections Corporation of America  2007 - 2010
Sitel Corporation   January 2005 - 2007
Hospital Corportion of America - HCA Healthcare   July 1998 - January 2005
Hospital Corporation of America - HCA Healthcare   July 1995 - January 1998

Education
Belmont University - Jack C. Massey Graduate School of Business

Gail Pelc Gail Pelc Greater Detroit Area Details
Gail Pelc's Sitel Corporation Experience 2005 - 2006
Job Business Analyst at Quicken Loans
Industry Information Technology and Services
Experience
Quicken Loans  2012 - Present
Accretive Solutions  July 2011 - December 2011
IBM  January 2010 - August 2011
IBM  January 2008 - December 2009
St. Clair County Community College  January 2008 - May 2009
IBM  January 2006 - December 2007
Sitel Corporation   2005 - 2006
PDC  2002 - 2004
Sitel Corporation   2001 - 2002
Central Michigan University  August 1999 - December 2000

Skills
Records Management, Employee Training, Business Analysis, Process Improvement, Vendor Management, Program Management, Change Management, Knowledge Management, Analysis, Business Process..., Project Management, Microsoft Office, Management, Project Planning, Training, Business Process, Operations Management, Leadership, Performance Management, Call Centers, Customer Service, Software Documentation, MS Project

Education
Central Michigan University   2000 — 2007
MA, Communication

Central Michigan University   1994 — 1999
B.A.A, Interpersonal and Public Communication/Marketing

Richard Musil Richard Musil Greater Omaha Area Details
Richard Musil's Sitel Corporation Experience 1992 - 1995
Job Principle Marketing Strategist at Webster Design Associates
Industry Consumer Goods
Experience
Webster Design Associates  May 2009 - Present
Gilden Tree   January 2007 - September 2008
Oxide Design Co.   2004 - 2006
The Omaha Symphony   2003 - 2004
Ideation Marketing   2000 - 2003
Gold Circle Entertainment/Waitt Media   1996 - 2000
SITEL Corporation   1992 - 1995
American Gramaphone/Mannheim Steamroller   1982 - 1993

Education
Arizona State University   1969 — 1972

Julie Atwood Julie Atwood Burlington, Vermont Area Details
Julie Atwood's Sitel Corporation Experience January 1994 - June 1997
Job Training & Development Analyst at National Life Group
Industry Information Technology and Services
Experience
National Life Group  May 2014 - Present
Dealer.com  November 2012 - May 2014
Norwich University Applied Research Institutes   January 2010 - November 2012
Independent Contractor  January 2009 - January 2010
Teach.com Intellinex, LLC/Ernst & Young   August 1999 - December 2003
The Integer Group  April 1998 - July 1999
Julie R. Atwood   July 1997 - 1998
SITEL Corporation   January 1994 - June 1997

Skills
ADDIE, Learning Management, Instructional Design, Blended Learning, E-Learning, Hands-on Training, Captivate, Needs Analysis, Instructor-led Training, Editing, Camtasia, Adult Education, SnagIt, Content Development, Learning Management..., Performance Consulting, Technical Writing, Training Delivery, Technical Training, SCORM, Organizational Learning

Education
Metropolitan State University of Denver   1997 — 1998
Certificate of Multimedia Production

Gettysburg College   1986 — 1990
BA, Theatre Arts

SUNY Canton
AAS, Business Communications

Kristi Rutledge Kristi Rutledge Greater Omaha Area Details
Kristi Rutledge's Sitel Corporation Experience December 2003 - March 2007
Job Field Development at Woodmen of the World
Industry Education Management
Experience
Woodmen of the World  March 2007 - Present
SITEL Corporation   December 2003 - March 2007
ADT Security Services  August 2000 - July 2003

Education
Drake University   1998 — 2000
M.S. Ed., Adult Learning Performance & Development

University of Nebraska-Lincoln   1973 — 1977
B.A., Speech Communication

Nico Finazzo Nico Finazzo Greater Boston Area Details
Nico Finazzo's Sitel Corporation Experience 2003 - 2005
Job Corporate IS Team Leader at Partners HealthCare
Industry Information Technology and Services
Experience
Partners HealthCare  March 2012 - Present
Partners HealthCare  November 2007 - March 2012
Massachusetts General Hospital  September 2005 - November 2007
SITEL Corporation   2003 - 2005

Skills
Active Directory, Disaster Recovery, Servers, Windows Server, Storage Area Networks, Virtualization, Computer Hardware, Software Implementation, Cisco Technologies, Digital Imaging, Microsoft SQL Server, HL7, DICOM, IBM Tivoli, VMware ESX, EMC Storage

Education
Walsh College of Accountancy and Business Administration   2004 — 2008
Master's degree, Business Information Technology, 4.0

Albion College   1991 — 1995
Bachelor of Science (BS), Business Mathematics, 3.3

Erika Gilbert Jarrett, PHR, SHRM-CP Erika Gilbert Jarrett, PHR, SHRM-CP Greater Memphis Area Details
Erika Gilbert Jarrett, PHR, SHRM-CP's Sitel Corporation Experience 2006 - 2008
Job Human Resources Manager at Comcast Cable
Industry Human Resources
Experience
Comcast Cable  2010 - 2014
United Stationers  2008 - 2009
Sitel Corporation   2006 - 2008
Valley Consumer Products Group   2004 - 2006
McLane Foodservice Distribution  2003 - 2004
Charter Communications  2000 - 2003

Skills
Employee Engagement, Employment Law, Performance Management, Employee Relations, Onboarding, HRIS, Benefits Administration, Personnel Management, Human Resources, Talent Acquisition, Workforce Management, Organizational..., HR Policies, FMLA, Training, Call Centers, Recruiting, Call Center

Education
Vanderbilt University Law School   1992 — 1995
Doctor of Law (JD)

Brown University   1988 — 1992
BA, Organizational Behavior and Management

Beth Kimmel Beth Kimmel Greater Omaha Area Details
Beth Kimmel's Sitel Corporation Experience May 2009 - December 2009
Job Director Network Operations at Unite Private Networks
Industry Telecommunications
Experience
Unite Private Networks  April 2013 - Present
Private  January 2010 - March 2013
Sitel Corporation   May 2009 - December 2009
Sitel  December 2007 - May 2009
Sprint  April 1985 - November 2006

Skills
Vendor Management, Call Center, Wireless, VoIP, Avaya, Computer Network..., Wireless Networking, CDMA, Network Design, Service Delivery, Troubleshooting, IP, Regulatory Affairs, Industry Standards &..., Wireline-Local & Long..., Nortel DMS, Nortel Meridian, Aspect ACD, Digital Call Recording..., International Telecom..., Contract Negotiations &..., Customer Service &..., Business Process Design, Business Process..., Circuit Design &..., Fiduciary Management, Organizational...

Education
Bellevue University   1985 — 1987
Business Administration and Management, General

Weeping Water High School   1972 — 1976
General, General Studies

Beth Widdoss Beth Widdoss Greenville, Alabama Details
Beth Widdoss's Sitel Corporation Experience 2004 - 2007
Job Area Manager at AT&T
Industry Utilities
Experience
AT&T  November 2007 - Present
SITEL Corporation   2004 - 2007
Talk  1997 - 2002

Skills
Call Center, Contact Centers, Workforce Management, Vendor Management, Customer Experience, Outsourcing, Telecommunications, BPO, Process Improvement, Service Delivery, Customer Satisfaction, Offshoring, Call Center Development, CRM, Customer Retention, Inbound Marketing, Operations Management, Call Centers, Troubleshooting, Project Management, Training, Cross-functional Team...

Education
American Public University System   2011 — 2013
Master's degree, Accounting

Birmingham School of Massage Therapy   2009 — 2010
LMT

East Stroudsburg University of Pennsylvania   1985 — 1989
Bachelor's degree, Elementary Education and Teaching

Mahesh Desilva Mahesh Desilva Ottawa, Canada Area Details
Mahesh Desilva's Sitel Corporation Experience January 2005 - October 2006
Job 3LS DSC Engineer at AlcatelLucent
Industry Telecommunications
Experience
Alcatel-Lucent  January 2015 - Present
Amdocs  March 2013 - Present
AMDOCS Corporation   November 2006 - March 2013
Sitel Corporation   January 2005 - October 2006
Convergys Corporation  March 2003 - January 2005
Carleton University  September 2000 - April 2001

Skills
Diameter, Unix, TCP/IP, LTE, Solaris, Networking, IP, Troubleshooting, System Deployment, Databases, Wireless, Testing, Servers, Telecommunications, CDMA, Technical Support, Linux, Integration, 3G, Java, VoIP, Red Hat Linux, Routers, 4G, PCRF

Education
Carleton University   1995 — 2011
Bachelor of Electrical Engineering B.Eng

Carleton University   1995 — 2001
Bachelor of Engineering, Electrical

Deanne Caspers-Moon Deanne Caspers-Moon Lincoln, Nebraska Area Details
Deanne Caspers-Moon's Sitel Corporation Experience 1992 - 1999
Job Project Manager at Caspers Construction
Industry Construction
Experience
D-K Contracting   Project ManagerCaspers ConstructionJune 1999 - Present
SITEL Corporation   1992 - 1999

Education
Creighton University   1996 — 1997
MBA, Finance, International Finance

University of Nebraska-Lincoln   1988 — 1992
BSBA, Management and Finance

Ed Aleman Ed Aleman Las Vegas, Nevada Area Details
Ed Aleman's Sitel Corporation Experience January 2001 - September 2002
Job Teaching Assistant at College of Southern Nevada
Industry Education Management
Experience
College of Southern Nevada  August 2013 - Present
Living Las Vegas   August 2009 - Present
Silver State Schools Credit Union  November 2007 - August 2011
Silver State Schools Credit Union  May 2004 - August 2011
8minuteDating.com  November 2008 - December 2009
Silver State Schools Credit Union  May 2004 - November 2007
Sunterra Financial Services   November 2002 - December 2003
Sitel Corporation   January 2001 - September 2002

Skills
Event Planning, Event Management, Public Relations, Fundraising, Marketing Communications, Mortgage Servicing, Loan Servicing, Loans, Call Centers, Customer Service, Social Media Marketing, Mortgage Lending, Social Media, Public Speaking

Education
University of Nevada-Las Vegas   2004 — 2012
Elementary Education

Community College of Southern Nevada   1992 — 1996
General Studies

Community College of Southern Nevada   1991 — 1996
Associate of Arts, General Studies

University of Nevada
m; my bachelors degree, elementary education

Kim Newton Kim Newton Tampa/St. Petersburg, Florida Area Details
Kim Newton's Sitel Corporation Experience December 2002 - March 2006
Job Corporate Controller at Cott Beverages
Industry Consumer Goods
Experience
Cott Beverages  November 2011 - Present
Atkins  April 2011 - October 2011
PBS&J  March 2006 - October 2011
SITEL Corporation   December 2002 - March 2006
Deloitte & Touche  1985 - 1991

Skills
Internal Controls, SOX, Financial Reporting, Accounting, Payroll, Oracle Financials, Sarbanes-Oxley Act

Education
Drury University   1982 — 1985
BA, Accounting/Business Administration

University of Nebraska at Omaha   1981 — 1982

Alex Nevarez Alex Nevarez San Angelo, Texas Area Details
Alex Nevarez's Sitel Corporation Experience December 2003 - May 2004
Job Senior Advisor Apple Inc.
Industry Consumer Electronics
Experience
Apple  May 2015 - Present
Apple  November 2014 - May 2015
West Central Wireless  August 2006 - November 2014
West Central Wireless  May 2004 - August 2006
SITEL Corporation   December 2003 - May 2004
Allen Young Office Machines   June 2003 - December 2003
Sitel  November 2002 - May 2003
Concho Resource Center   July 2001 - January 2003

Skills
Project Planning, GSM, MMS, SMSC, Hardware Support, Cellular, Wireless Networking, Wireless, Handsets, Cellular Communications, Mobile Devices, Mobile Communications, Mobile Technology, Telecommunications, Troubleshooting, 4G, Servers, System Deployment, SMS, Managed Services, VoIP, IP, CDMA, Call Centers, Blackberry Enterprise..., WiMAX, Android, LTE, 3G, M2M, Networking, Mobile Internet, Broadband, Routers, Blackberry

Education
Angelo State University   1999 — 2012
BBA; 2010, Management Information Systems (MIS)

Avonella Rogers Avonella Rogers Greater Chicago Area Details
Avonella Rogers's Sitel Corporation Experience November 2001 - November 2002
Job Program Manager NL Diabetes Action Project/BlockbyBlock
Industry Hospital & Health Care
Experience
Primerica Financial Services  December 2008 - Present
Primerica Financial Services  December 2008 - Present
Rush Medical Hospital   July 2007 - August 2010
Diversified Faculty Solutions/Midway Airport   August 2006 - September 2007
State of Alabama  April 2004 - December 2004
Manpower Employment Agency/SouthTrust Corporation   November 2002 - November 2003
Sitel Corporation   November 2001 - November 2002
SouthTrust Corporation  August 1999 - September 2001
SouthTrust Corporation  August 1999 - February 2001

Education
Alabama State University
Bachelors of Science, Finance

University of Phoenix
MBA

Jim Debenport Jim Debenport Washington D.C. Metro Area Details
Jim Debenport's Sitel Corporation Experience 1997 - 2000
Job Hughes Corporate Trainer and Developer
Industry Telecommunications
Experience
Hughes  August 2005 - Present
Vietnam Veterans Memorial Fund  2008 - 2012
123 Training Consultants   January 2001 - January 2005
The Answer Group  January 1997 - January 2000
SITEL Corporation   1997 - 2000
Angelo State University  January 1978 - January 1998
Property Management Firm   January 1971 - January 1995
The Heritage Group  July 1986 - August 1989
Hughes & Westbrook Real Estate & Insurance   May 1971 - July 1986

Skills
Finance, Program Management, Non-profits, Public Speaking, Social Networking, Strategic Planning, Microsoft Office, Video Production, Social Media, Customer Service, E-Learning, Microsoft Excel, Training

Education
Angelo State University
BBA

Matthew M. Cain, MHA Matthew M. Cain, MHA Dallas/Fort Worth Area Details
Matthew M. Cain, MHA's Sitel Corporation Experience July 1996 - August 1999
Job Regional Sales Executive at Your Care Universe
Industry Hospital & Health Care
Experience
Your Care Universe   April 2015 - Present
CPM HealthGrades  February 2013 - August 2014
Quantros, Inc  July 2010 - January 2013
Press Ganey Associates  July 2009 - March 2010
Thomson Reuters - Healthcare  August 1999 - July 2009
HBSI - acquired by Thomson Reuters   1999 - 2001
Sitel Corporation   July 1996 - August 1999
Sitel  1996 - 1999
Becton Dickinson and Company  June 1994 - June 1996
Eastman Kodak - Clinical Chemistry Division   August 1991 - November 1993

Skills
Strategy, Marketing, Sales, Salesforce.com, Account Management, Strategic Partnerships, Solution Selling, Strategic Planning, Healthcare Information..., Business Development, SaaS, New Business Development, Cross-functional Team..., Sales Management, Leadership, CRM, Product Management, Healthcare, Sales Process, Sales Operations, Competitive Analysis, Team Building, Enterprise Software, Training, Management, Business Intelligence

Education
Bellevue University   2010 — 2012
Masters of Healthcare Administration

Wheaton College   1986 — 1991
BA, Business and Economics

Sean Leahy Sean Leahy Portland, Oregon Details
Sean Leahy's Sitel Corporation Experience July 2003 - May 2004
Job Executive Director at West Hills Village Senior Residence
Industry Hospital & Health Care
Experience
West Hills Village Senior Residence   March 2013 - Present
Career Education Corporation  October 2007 - March 2013
Netflix  March 2007 - October 2007
Career Education Corporation  October 2004 - October 2007
Career Education Corporation  May 2004 - October 2004
Sitel Corporation   July 2003 - May 2004

Skills
Student Recruiting, Admissions, Higher Education, Staff Development, Leadership Development, Enrollment Management, Adult Education, Career Counseling, Training, Management, Recruiting, Student Financial Aid, Student Affairs, Workshop Facilitation, Customer Satisfaction, Leadership, Time Management, Career Development, Resume Writing, Interviews, Strategy, Customer Service, CRM, Policy, Retaining Customers, Team Building, Conflict Resolution, New Hire Orientations, Campus, Process Improvement, E-Learning, Instructional Design, Onboarding, Data Entry, Software Documentation, Distance Learning, Community Outreach, Educational Leadership, Employee Training, College Recruiting, CampusVue, Academic Administration, Coaching, Quality Assurance, Curriculum Development, Sales, Employee Benefits, Public Speaking, Hiring, Budgets

Education
American Intercontinental University   2010 — 2012
Master of Business Administration (MBA), Operations Management, 4.0

American InterContinental University   2005 — 2006
Bachelor of Business Administration (BBA), Business Management, 4.0

American InterContinental University   2004 — 2004
Associate of Arts (AA), Business Administration, 4.0

Heather Penner Heather Penner Greater Omaha Area Details
Heather Penner's Sitel Corporation Experience 2006 - 2007
Job Human Resources Professional
Industry Human Resources
Experience
Oriental Trading Company  2007 - 2008
Sitel Corporation   2006 - 2007
Kelly Services  2005 - 2006
Right at Home  2004 - 2005

Education
Bellevue University   1998 — 1999
BS Business Management, Business

Elizabeth Bawa,SHRM-CP, PHR Elizabeth Bawa,SHRM-CP, PHR Austin, Texas Area Details
Elizabeth Bawa,SHRM-CP, PHR's Sitel Corporation Experience September 1999 - May 2000
Job Recruiter
Industry Human Resources
Experience
Experis/Manpower Group  April 2015 - Present
Self Employed  January 2003 - Present
SWKey   April 2014 - November 2014
JB Goodwin  October 2013 - November 2014
Platinum Realty Austin  January 2013 - September 2013
Angelo State University  April 2002 - November 2003
Corpus Christi Independent School District  May 2000 - July 2001
Sitel Corporation   September 1999 - May 2000
Dialysis Specialist of Corpus Christi   January 1997 - October 1998

Skills
Sellers, Listings, Investment Properties, Real Estate, Buyers, Property, Negotiation, Sales, Leases, Leadership, Strategy, Training, Recruiting, Policy, Human Resources, Finance, Interviews, Relocation, First Time Home Buyers, Referrals, Employee Benefits, Salary, Personnel Selection, wage administration, New Hire Orientations, Background Checks, Terminations, Promotions, Resignations, Reprimands, Employee Training, Employee Recognition, Employee Recommendations, Employee Consultation, Wage & Hour, FMLA, Equal Employment..., Employee Relations, Employment Law, Employment Law..., Employment Verifications, Employment..., Hiring Employees, Employee Handbooks, Recruitment Advertising, College Recruiting, Internet Recruiting, Compensation & Benefit, Employee Surveys, Employee Grievance

Education
The University of Texas at Austin

The University of Texas at Austin

Texas A&M University-Corpus Christi   1995 — 1999
BBA, Human Resource Management

Del Mar College   1993 — 1995
AS, Computer Science

Alecia (Glenn) Mayers Alecia (Glenn) Mayers Charlotte, North Carolina Area Details
Alecia (Glenn) Mayers's Sitel Corporation Experience May 2000 - June 2006
Job Employment Consultant I
Industry Government Relations
Experience
NC Division of Commerce   April 2011 - Present
Focus Point Inc.   May 2009 - December 2011
Special K Enrichment Inc   April 2006 - March 2009
Convergys Corporation  June 2006 - April 2008
Sitel Corporation   May 2000 - June 2006

Education
Keller School of Business Management   2011 — 2013
MBA, Human Resources

Fayetteville State University   1992 — 1997
BS, Business Administration

Henry Leszczynski Henry Leszczynski Greater Omaha Area Details
Henry Leszczynski's Sitel Corporation Experience 1990 - 2005
Job Director of Business Development at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services  August 2015 - Present
InterMedi@ Marketing Solutions   January 2014 - August 2015
Aegis Global  June 2012 - December 2013
GCS  September 2010 - June 2012
Quattro Direct  December 2008 - September 2010
AAA Life Insurance Company  July 2005 - December 2009
SITEL Corporation   1990 - 2005
National Liberty Corporation  September 1985 - May 1990

Skills
CRM, Direct Marketing, Management, Marketing, Sales, Customer Experience, Insurance, Lead Generation, BPO, Call Centers, Outsourcing, Customer Acquisition, Telemarketing, Business Development, Account Management, Strategic Planning, Operations Management, Sales Process, New Business Development, Business Intelligence, Employee Benefits, Analytics, Vendor Management, Sales Management, Strategy, Customer Satisfaction, Salesforce.com, Call Center, Leadership, E-commerce, Inbound Marketing, Great Personality, Marketing Strategy, Customer Retention, Key Account Management, Team Leadership

Education
Ferris State University   1977 — 1982
B.S. Business, Marketing

garden city west

Cherie Varies Cherie Varies Austin, Texas Area Details
Cherie Varies's Sitel Corporation Experience July 1999 - December 2006
Job Credentials Coordinator at Emergency Service Partners, L.P.
Industry Hospital & Health Care
Experience
Emergency Service Partners, L.P.   August 2009 - Present
Emergency Service Partners, L.P.   September 2008 - August 2009
City of Austin 3-1-1   December 2007 - September 2008
IBM  January 2005 - July 2007
International Business Machines (IBM)   January 2005 - May 2007
SITEL Corporation   July 1999 - December 2006
SITEL Corporation   June 1999 - December 2004
The Body Shop  March 1998 - March 2001
The Bombay Company  April 1996 - March 1998

Skills
Microsoft Office, Hospitals, Customer Service, Strategic Planning, Team Building, Healthcare, Healthcare Management, Public Speaking, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Process Improvement, Program Management

Education
Texas State University   2004 — 2007
Bachelor's in Health Administration, Health Administration

Fashion Institute of Design & Merchandising   1989 — 1991
Associates of Arts, Interior Design

Marvin Rojas Marvin Rojas Calgary, Canada Area Details
Marvin Rojas's Sitel Corporation Experience May 2005 - January 2009
Job Technical Specialist at Keyera
Industry Oil & Energy
Experience
Keyera  Database DeveloperTelventMarch 2009 - September 2009
Sitel Corporation   May 2005 - January 2009
OAO Technologies   2003 - 2004
Shaw Communications  2001 - 2003

Education
Bow Valley College
Autocad Design Certification

DeVry Institute of Technology
Computer Security Certification

DeVry Institute of Technology
Computer Information Systems

SAIT
Database Administrator

Jerred Hermann Jerred Hermann Portland, Oregon Area Details
Jerred Hermann's Sitel Corporation Experience January 2000 - January 2004
Job Proposal Analyst at Harland Financial Solutions
Industry Computer Software
Experience
Harland Financial Solutions  August 2011 - Present
Harland Financial Solutions  June 2006 - August 2011
The Buccaneer Hotel  September 2004 - March 2006
Sitel Corporation   January 2000 - January 2004

Skills
Customer Service, Sales, Leadership, Performance Management, Solution Selling, Account Management

Education
Eastern Oregon University
Bachelor of Science, Liberal Studies

Rokia Dibassy Rokia Dibassy Greater New York City Area Details
Rokia Dibassy's Sitel Corporation Experience 1999 - 2001
Job Group Underwriter at Anthem Inc.
Industry Insurance
Experience
Anthem, Inc.   October 2013 - Present
Anthem, Inc.   October 2009 - October 2013
Cahaba GBA Medicare   October 2007 - July 2009
JCPenney  May 2007 - October 2007
Knockout Pest Control   August 2005 - February 2007
Nemesis Music Distribution   July 2001 - August 2005
Sitel Corporation   1999 - 2001

Skills
Insurance, Employee Benefits, Claim, Health Insurance, Medicare, Microsoft Office, Customer Service, Software Documentation, Invoicing, Management, Brokers, Training, Lotus Notes, Access, Disability Insurance, Underwriting, ICD-9, Medical Coding, CPT, Strategic Planning, Policy, Databases, Auditing, Banking, Coaching, Microsoft Excel, Facebook, Healthcare, Healthcare Management, Inventory Management, 10 Key, Salesforce.com, Windows, Mentoring, Process Improvement, Call Centers, HIPAA, Public Speaking, CSS, CS90

Education
Oceanside High School   1994 — 1997
High School Diploma

American InterContinental University
Bachelor's degree, Health/Health Care Administration/Management

Shari Kuehl Shari Kuehl Greater Omaha Area Details
Shari Kuehl's Sitel Corporation Experience May 2003 - May 2005
Job Sr. Executive Assistant at Valmont Industries
Industry Executive Office
Experience
Valmont Industries  May 2005 - Present
Sitel Corporation   May 2003 - May 2005
Prairie Systems  May 1998 - May 2003
Kutak Rock  May 1988 - May 1998

Skills
Customer Service, Photoshop, Teaching, HTML, Negotiation, Team Building, Project Planning, Public Speaking, Team Leadership, Market Research, Social Media Marketing, Management, Marketing, Microsoft Office, Leadership, Budgets, Manufacturing, Process Improvement, New Business Development, Strategic Planning, Event Planning, Social Media, Project Management, Data Analysis

Education
Des Moines Area Community College   1980 — 1982
Associate's degree

Grant Goetz Grant Goetz Houston, Texas Area Details
Grant Goetz's Sitel Corporation Experience July 2002 - September 2007
Job Corporate Sales Executive at KSW Environmental
Industry Oil & Energy
Experience
KSW Environmental   March 2015 - Present
Weatherford  March 2013 - March 2015
Weatherford  August 2012 - March 2013
WEATHERFORD CONTROLLED PRESSURE DRILLING   October 2011 - August 2012
Weatherford  April 2009 - October 2011
WEATHERFORD CONTROLLED PRESSURE DRILLING   September 2007 - April 2008
SITEL CORPORATION   July 2002 - September 2007

Skills
Drilling, Engineering, Petroleum, Oil/Gas, Pumps, Gas, Supervisory Skills, Oilfield, Operations Management, Project Planning, Fluids, Completion, Upstream, Project Management, Management, Energy, Onshore, Pressure, Well Control, Project Engineering, Offshore Drilling, Well Testing, Oil & Gas Industry, Drilling Engineering, Oil & Gas, Energy Industry

Education
Angelo State University   2000 — 2006
Bachelor, Science

Debbie Doss Debbie Doss Corpus Christi, Texas Area Details
Debbie Doss's Sitel Corporation Experience July 1996 - May 1997
Job Ruby Executive at It Works Global & Medical Plaza Mobile Surveillance
Industry Accounting
Experience
Medical Plaza Mobile   April 2013 - Present
It Works Global  April 2012 - Present
Ace AC & Heating   March 2009 - December 2012
Reese Contracting, Inc   June 2004 - August 2007
NeoDyme/Driscoll Children's Hospital   November 2000 - May 2004
APAC Customer Services  May 1997 - July 2000
Sitel Corporation   July 1996 - May 1997
Texas Department of Criminal Justice  June 1994 - July 1996

Skills
Accounts Payable, Invoicing, Billing, Accounts Receivable, Payroll, Quickbooks, Payroll Processing, Data Entry, Expenses, Spreadsheets, Excel, Customer Service, Outlook, Budgeting, Word, Microsoft Office, Customer Relations, Office Management, Financial Reporting, Statements, PowerPoint, Access, Telephone Skills, Supervisory Skills, Payroll Taxes, Problem Solving, Cash, Payments, Preparation, QuickBooks, Auditing, Microsoft Word, Marketing, Microsoft Excel, Budgets, Financial Statements

Education
New Horizons Computer Learning Center

Del Mar College

Ross Collins Vocational Center

Vocational

Paul Crittenden Paul Crittenden Birmingham, Alabama Area Details
Paul Crittenden's Sitel Corporation Experience December 2008 - April 2009
Job AppleCare AtHome Tech at Apple
Industry Information Technology and Services
Experience
Apple  July 2012 - October 2014
AT&T  August 2009 - July 2012
Blockbuster Media  June 2009 - August 2009
Sitel Corporation   December 2008 - April 2009
Oakstone Publishing, LLC   March 2008 - November 2008
T-Mobile, USA  July 2004 - November 2007
Media Services, Inc   October 2000 - July 2004

Skills
HTML, Creative Writing, CSS, Customer Service, Web Design, Graphic Design, Troubleshooting, Adobe Acrobat, Windows, Microsoft Office, Word, Outlook, Photoshop, XHTML, Illustrator, Problem Solving, Customer Relations, Blogging, Technical Support, OS X, Microsoft Word

Education
Art Institute of Pittsburgh   2010 — 2013
Associates Degree, Web Design and Interactive Media

University of Alabama at Birmingham   1993 — 1997
English - Creative Writing Track

David Bardes David Bardes Portland, Oregon Area Details
David Bardes's Sitel Corporation Experience November 2004 - February 2005
Job Education Management Professional
Industry Writing and Editing
Experience
Self  January 2001 - Present
American InterContinental University  November 2005 - January 2010
Sitel Corporation   November 2004 - February 2005
Intel  September 2003 - August 2004
Schwan's Food Company  September 2002 - May 2003
InFocus Systems  June 2001 - September 2001
eTesting Labs   February 1997 - December 2000
Global Village Communication  September 1994 - February 1997
New City Communication   February 1990 - September 1994

Education
Brooks Institute   1983 — 1986
Bachelor of Arts, Commercial Photography

College of San Mateo
Associate of Arts, Liberal Studies

University of Phoenix
Masters, Business Administration

Noelle Birchfield M.A. Noelle Birchfield M.A. Greater Omaha Area Details
Noelle Birchfield M.A.'s Sitel Corporation Experience November 1995 - May 1998
Job Executive Coach
Industry Professional Training & Coaching
Experience
Mulberry Fort Coaching and Consulting   August 2011 - Present
National American University  October 2013 - Present
Select Specialty Hospital  March 2006 - May 2007
Mutual of Omaha  February 2000 - March 2006
Methodist Hospital  August 1999 - February 2000
Methodist Hospital  May 1998 - August 1999
SITEL Corporation   November 1995 - May 1998

Skills
Human Resources, Customer Service, Statistics, Policy Analysis, Air Force, Servers, Software Documentation, PowerPoint, Policy, Public Speaking, Coaching, Leadership

Education
Bellevue University   2010 — 2012
Master of Arts (MA), Communications Arts

Bellevue University   2008 — 2010
Bachelor of Arts (B.A.), Communications

Valerie Rayam Valerie Rayam Jacksonville, Florida Area Details
Valerie Rayam's Sitel Corporation Experience October 1997 - December 1999
Job Supervisor Retention at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable  July 2007 - Present
Vistakon  October 2000 - February 2002
Sitel Corporation   October 1997 - December 1999

Skills
Telecommunications, VoIP, Call Centers, Wireless, IP, Direct Sales, Broadband, Customer Retention, Telephony, Customer Satisfaction, Account Management, Sales, Customer Experience, Solution Selling, Sales Management, Customer Service, Sales Operations, Team Leadership, Managed Services, Product Management

Education
Daytona State College

Leticia Guyton Leticia Guyton Savannah, Georgia Area Details
Leticia Guyton's Sitel Corporation Experience June 2005 - September 2006
Job Retail Sales Associate at TMobile
Industry Telecommunications
Experience
Vividly Beautiful, LLC   July 2013 - Present
T-Mobile  March 2013 - Present
Alltel Wireless  February 2011 - December 2012
Macy’s  October 2006 - April 2008
Sitel Corporation   June 2005 - September 2006
Charter One Bank  January 2003 - April 2005

Skills
Customer Service, Leadership, Microsoft Office, PowerPoint, Excel, Outlook, Microsoft Word, Credit, Banking, Sales, Customer Satisfaction, Finance, Loans, Data Entry, Mortgage Lending, Time Management, Marketing, Customer Retention

Education
Ashford University   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General

Ashford University   2009 — 2013
Bachelor of Business Administration

PA Culinary   2000 — 2002
Associate's degree, Hotel, Restaurant Management

Randyl Pamphlet Randyl Pamphlet Dallas/Fort Worth Area Details
Randyl Pamphlet's Sitel Corporation Experience September 2009 - December 2009
Job S.A.V.A (SelfInvestment, Advocacy, Vision and Action)
Industry Nonprofit Organization Management
Experience
UnitedHealth Group  July 2013 - Present
S.A.V.A (Self-Investment, Advocacy, Vision and Action)   April 2011 - Present
Experian  March 2013 - July 2013
Extend Health  July 2012 - December 2012
PwC/Ultimate Staffing   January 2012 - May 2012
The Westin  January 2011 - December 2011
LIFETIME (Low-income Families Empowerment Through Education )   June 2010 - December 2010
U.S Census Bureau  April 2010 - July 2010
Safeway, Inc  January 2010 - April 2010
Sitel Corporation   September 2009 - December 2009

Skills
Clerical Skills, Community Organizing, Customer Service, Customer Engagement, Customer Support, Non-profit..., Non-profits, Volunteering, Volunteer Recruiting, Administrative..., Office Administration, Microsoft Office, Food & Beverage, Community Outreach, Leadership Development, Program Development, Volunteer Management, Research, Fundraising, Grants, Event Planning, Event Management, Nonprofits, Strategic Planning, Higher Education, Program Management, Policy, Leadership, Public Speaking

Education
Mills College   2004 — 2007
N/A, Biochemistry

Mills College   2004 — 2007
Bachelors of Science, Biology

Grand Canyon University
Bachelor of Science (B.S.), Health/Health Care Administration/Management

Clay Veneklasen Clay Veneklasen Augusta, Georgia Area Details
Clay Veneklasen's Sitel Corporation Experience January 2003 - June 2005
Job Central Receiving Supervisor
Industry Hospital & Health Care
Experience
Georgia Regents University  April 2014 - Present
Sharon Baptist Church  September 2000 - Present
Georgia Regents Health System  July 2013 - April 2014
Freelancer  July 2012 - April 2014
BridgeView IT / ADP Contractor   February 2012 - June 2012
Grayco Detention Equipment   October 2010 - October 2011
CSRA Regional Educational Service Agency   July 2007 - June 2010
Motion Industries  November 2005 - July 2007
Comcast Cable  June 2005 - September 2005
SITEL CORPORATION   January 2003 - June 2005

Skills
Troubleshooting, Computer Hardware, Printers, Servers, A+ Certified, Deployment, Electronics, Software Installation, Computer Repair, Network Administration, XP, Operating Systems, Windows, Customer Service, Routers, Switches, Hardware, Windows Server, TCP/IP, Windows 7, Testing, System Administration, Customer Relations, Problem Solving, Linux, Cabling, Network Security, Laptops, Windows Server 2003, Microsoft Office, Firewalls, HTML, Word, PowerPoint, Administration, Team Leadership, Team Building, Office Equipment..., Equipment Repair, Electronics Repair, Electrical..., DC Circuits, Wiring Diagrams, Voltmeters, Testing Instruments, AC/DC, Capacitors, Resistors, Diodes, Transistors

Education
Ashford University   2010 — 2011
Bachelor, Social Science; Education Concentration

Augusta Tech   1988 — 1990
2 yearDiploma, Electronic Equipment Servicing

Jacob Eaton Jacob Eaton Las Vegas, Nevada Area Details
Jacob Eaton's Sitel Corporation Experience March 2012 - July 2013
Job Customer Care Tech Support at Cox Communications
Industry Information Technology and Services
Experience
Cox Communications  July 2013 - Present
Sitel Corporation   March 2012 - July 2013
U.S. Census Bureau   January 2010 - August 2010
Citibank  December 1996 - December 2009

Skills
Data Entry, Direct Mail, Microsoft Office, Access, Microsoft Excel, Customer Service, Outlook, PowerPoint, Microsoft Word, Software Documentation, Data Analysis, Database Administration

Education
DeVry University   2010 — 2012
Bachelor of Applied Science (BASc), Technical Management, 3.941

Phillips Junior College   1994 — 1996
Associate, Business Management

Stephanie Munoz Herrera Stephanie Munoz Herrera Killeen/Temple, Texas Area Details
Stephanie Munoz Herrera's Sitel Corporation Experience January 1995 - September 2000
Job Administrative Assistant at Texas A&M UniversityCorpus Christi
Industry Higher Education
Experience
Texas A&M University-Corpus Christi  January 2014 - Present
Central Texas College  October 2008 - August 2013
Fort Hood DFMWR   June 2008 - October 2008
American Diabetes Association  August 2004 - June 2008
CC Minority Business Development Co. (Grijalva & Allen PC)   September 2000 - December 2004
SITEL Corporation   January 1995 - September 2000

Education
Angelo State University   2013 — 2015
Bachelors in Security Studies, Border & Homeland Security

Central Texas College   2010 — 2013
Associate of Applied Science, Homeland Security and Emergency Management

Charmaine Vaultz Charmaine Vaultz Las Vegas, Nevada Area Details
Charmaine Vaultz's Sitel Corporation Experience December 2008 - Present
Job Universal Telecommunication Specialist at Sitel Corporation
Industry Telecommunications
Experience
Sitel Corporation   December 2008 - Present
Resort Stay   October 2008 - February 2009
REI  October 2006 - July 2007

Education
El Camino College   2004 — 2005
Child Development

Kerry Hercules Kerry Hercules O Fallon, Illinois Details
Kerry Hercules's Sitel Corporation Experience April 2002 - April 2003
Job Field Reimbursement Manager at Xcenda
Industry Pharmaceuticals
Experience
Xcenda  2012 - Present
Lash Group  December 2008 - Present
Lash Group  January 2008 - Present
Maersk Inc  June 2008 - December 2008
Lash Group  December 2007 - June 2008
CIGNA Healthcare  April 2003 - February 2007
Sitel Corporation   April 2002 - April 2003
YASNY Communication   January 2001 - January 2002
Finish Line  January 2000 - January 2001

Skills
Healthcare, Managed Care, Employee Benefits, Training, Oncology, Management, Medical Devices, Pharmaceutical Industry, Microsoft Office, Research, Medicare, Hospitals, Insurance, Healthcare Consulting, Medical Coding, Medicaid, Program Management

Education
Gardner-Webb University
Bachelor of Science, Sports Management

Jacklyn Hartwell Jacklyn Hartwell Austin, Texas Area Details
Jacklyn Hartwell's Sitel Corporation Experience January 1999 - January 2005
Job Customer Service Representative at Aditya Birla Minacs
Industry Outsourcing/Offshoring
Experience
Minacs  September 2009 - Present
Aditya Minacs Birla Customer Service   January 2009 - Present
US Department of the Treasury  December 2007 - 2008
Sitel  August 1997 - December 2005
Sitel Corporation   January 1999 - January 2005

Skills
Customer Service, Customer Relations, Customer Satisfaction

Education
National Louis University
BA, Applied Behavioral Science

Concordia University Texas

Jon Schallhorn Jon Schallhorn Portland, Oregon Details
Jon Schallhorn's Sitel Corporation Experience September 2004 - October 2004
Job Shipping and Receiving at Hygrade Metal Moulding
Industry Warehousing
Experience
Hygrade Metal Moulding   August 2006 - November 2013
NW Democracy Resources  June 2006 - August 2006
Sitel Corporation   September 2004 - October 2004
Matt Campbell Janitorial   March 2004 - July 2004
Alpine Courier   June 2000 - October 2002
North Clackamas School District  February 1999 - June 2000
Lincoln County School district  September 1998 - December 1998
Newport Glass   January 1989 - July 1991
Coe Manufacturing  March 1989 - August 1989
American Woodryers   March 1987 - August 1987

Skills
Forklift Operator, Cycle Counting, Unloading, Organization, computers, Sorting, Shipping, Management

Education
Eastern Oregon University   1992 — 1997
Multi-disciplinary studies, Elementary Education and Teaching

Wendi McKenzie Wendi McKenzie Guyton, Georgia Details
Wendi McKenzie's Sitel Corporation Experience September 2005 - March 2006
Job Fulltime Student @ AIU Business
Industry Consumer Services
Experience
Kenneth S. Nugent, P.C. Attorneys at Law   August 2013 - September 2014
Work at home  August 2012 - 2013
City of Savannah  March 2010 - September 2010
AASU  2009 - 2009
SITEL CORPORATION   September 2005 - March 2006
BRANCH BANKING & TRUST Hopkinsville KY   November 2002 - March 2004
United States Marine Corps  January 1994 - December 1997

Skills
Efficient with..., Credit, Insurance, Software Documentation, Teamwork, Training, Leadership, Accounts Receivable, Management, Team Leadership, Finance, Team Building, Analysis, Sales, Budgets, Office Administration, Cash Management, Payroll, Loans, Office Management, Coaching, Accounting, Human Resources

Education
American InterContinental University   2015 — 2016
Bachelor’s Degree, Business Administration and Management, General

Kaplan University   2013 — 2014
Bachelor of Applied Science (BASc), Legal Studies, General, 3.8

Armstrong State University   2008 — 2009
Certificate, Basic Paralegal Studies

American InterContinental University   2004 — 2005
Associate of Arts (AA), Business Administration and Management, General

Keith Greer-may Keith Greer-may San Angelo, Texas Details
Keith Greer-may's Sitel Corporation Experience October 2011 - Present
Job Operations Reporting Analyst at Sitel Corporation
Industry Banking
Experience
Sitel Corporation   October 2011 - Present

Education
Angelo State University   2006 — 2010
BS, Mathematics

San Angelo Central High School   2003 — 2006

irma duncan irma duncan North Las Vegas, Nevada Details
irma duncan's Sitel Corporation Experience December 2006 - May 2007
Job customer service/ sales in call center setting
Industry Marketing and Advertising
Experience
vacation tree   January 2011 - July 2011
Consumer credit card service   May 2007 - May 2010
Advanced Intergrated   January 2008 - May 2009
Sitel corporation   December 2006 - May 2007
Mrc Group  October 2005 - February 2006
Union Rescue Mission  April 1996 - November 2004
TCS CORPORATION   March 1992 - December 1994

Skills
Social Media, Customer Service, Microsoft Excel, PowerPoint, Email Marketing, Phone Skills, Telemarketing, Clerical Skills, Word Processing, Highly motivated...

Education
Help of southern Nevada work readiness program   2013 — 2013
certificate received, Workforce Development and Training, n/a

InterCoast Colleges-Burbank   2002 — 2003
certificate, paralegal, 3.2

Kenneth Cross Kenneth Cross West Palm Beach, Florida Area Details
Kenneth Cross's Sitel Corporation Experience December 2001 - March 2003
Job EVP Client Services & Operations
Industry Pharmaceuticals
Experience
TMS Health, a Xerox Company  March 2011 - Present
Office Depot  May 2008 - March 2011
Influent Inc  May 2004 - April 2008
Inktel  March 2003 - May 2004
SITEL Corporation   December 2001 - March 2003
Bisk Education  February 2000 - December 2001
Time Customer Service  November 1998 - February 2000
Sturner & Klein   August 1997 - November 1998
SITEL Corporation   October 1993 - July 1997
United States Air Force  October 1985 - September 1993

Skills
Call Centers, Account Management, Strategic Planning, BPO, Team Building, Sales Management, Customer Service, Sales, Sales Operations, Outsourcing, Vendor Management, Process Improvement, CRM, Management, Operations Management, New Business Development, Business Development, Team Leadership, Telecommunications, Business Strategy, Performance Management, B2B, Telemarketing, Budgets, Program Management, Training, Recruiting, Customer Experience, Customer Retention, Selling, Solution Selling, Workforce Management, Leadership, Customer Satisfaction, Strategy, Cross-functional Team...

Education
Community College of the Air Force   1985 — 1987
Associate Degree, Financial Management

University of Maryland University College   1982 — 1983
Business Administration and Management, General

Juli Ford Juli Ford Omaha, Nebraska Details
Juli Ford's Sitel Corporation Experience May 2005 - May 2007
Job Accounting Clerk at Marianna Industries
Industry Accounting
Experience
Marianna Industries  March 2008 - Present
SITEL Corporation,  May 2005 - May 2007
Rod Kush Furniture   November 2000 - August 2006
Pacesetter Corporation,  September 2001 - May 2005

Skills
Customer Service, Leadership, Payroll, Accounts Receivable, Accounts Payable

Education
Central Community College   1982 — 1984
Accounting

O'Neill Public High School   1978 — 1978

Shawn Cuffee Shawn Cuffee Austin, Texas Details
Shawn Cuffee's Sitel Corporation Experience August 2011 - July 2012
Job UI Case Processor at Texas Workforce Commission
Industry Government Administration
Experience
Texas Workforce Commission  September 2012 - Present
Sitel Corporation   August 2011 - July 2012
Best Buy  November 2004 - August 2010
US Army  April 1995 - May 2004

Skills
Business Process, Business, Small Business, Public Speaking

Education
Huston-Tillotson University   2013 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.53

Austin Community College   2009 — 2011
Associate’s Degree, Business Administration and Management, General

Regina Perry Regina Perry Stennis Space Center, Mississippi Details
Regina Perry's Sitel Corporation Experience July 2003 - August 2004
Job Meteorologist/Oceanographer
Industry Military
Experience
UNITED STATES NAVY  December 2013 - Present
UNITED STATES NAVY  April 2012 - December 2013
UNITED STATES NAVY,  May 2007 - July 2011
SITEL CORPORATION   July 2003 - August 2004

Skills
Geography, Team Leadership, Analytical Software, Scientific..., Meteorology, Geological Mapping, Oceanography, Data Analysis, Data Management, Interpersonal..., Training, Troubleshooting, Staff Development, Military Operations, Interpersonal..., Military

Education
Aerographer's Mate C-School   2011 — 2012
Forecasting

Georgia Southern University   2001 — 2006
Bachelor's Degree, Chemistry

UNITED STATES NAVY Continuing Education

Melanie Falls Melanie Falls Rome, Georgia Details
Melanie Falls's Sitel Corporation Experience August 1996 - August 1998
Job Student at Georgia Northwestern Technical College
Industry
Experience
Sitel Corporation   August 1996 - August 1998

Skills
I have excellent...

Education
Georgia Northwestern Technical College   2014 — 2015

Armuchee High School   1984 — 1988

Kathryn Beale Kathryn Beale Greater Pittsburgh Area Details
Kathryn Beale's Sitel Corporation Experience February 2004 - March 2005
Job Loyalty & Retention Specialist
Industry Insurance
Experience
United States Steel Corporation  January 2015 - Present
Highmark Blue Cross Blue Shield  July 2012 - December 2014
La Quinta Inns & Suites  May 2011 - July 2012
Walmart  April 2006 - March 2011
Sitel Corporation   February 2004 - March 2005

Skills
Customer Service, Pension Administration, Customer Loyalty, Management, Problem Solving

Education
Community College of Beaver County   2001 — 2002
Associate's degree, Business Administration and Management, General

Select page

1 2 3


Similar Companies