SMARTECH & Associates, LP
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SMARTECH & Associates, LP Employees
Support.com March 2015 - Present
Axeum Technologies February 2014 - Present
IT Consultant Self Employed March 2005 - Present
NCR Corporation April 2013 - February 2014
SMARTECH & Associates, LP January 2013 - April 2013
Zfere North America October 2011 - January 2013
Ozark Center Turnaround Ranch April 2009 - October 2011
Prime Elements September 2005 - March 2009
Crowder College August 2003 - August 2005
Skills
Network Administration, Linux, Linux System..., Windows System..., Responsive Web Design, Windows 7, Windows 8, Windows 8.1, Photoshop, Digital Photography, Web Design, Service Delivery, Time Management, HTML5, CSS, Bootstrap
Education
Missouri Southern State University 2005 — 2010
Bachelor's Degree, General Studies
Crowder College 2003 — 2005
Associate's Degree, Music
Franklin Technology Center 2001 — 2003
Certificate of Completion, Cisco Certified Networking Associate
Joplin High School 1999 — 2003
High School, General Studies
TowerHunter Executive Search March 2015 - Present
The Fahrenheit Group March 2015 - Present
Frontline Source Group July 2014 - March 2015
Frontline Source Group July 2013 - June 2014
Frontline Source Group July 2012 - July 2013
SMARTECH & Associates, LP February 2012 - August 2012
SMARTECH & Associates, L.P. October 2008 - February 2012
Skills
Call Center, Recruiting, Customer Service, Microsoft Office, Human Resources
Education
Texas Tech University 2004 — 2008
BA in Psychology, Minor in Business
Support.com January 2015 - Present
SMARTECH & Associates, LP October 2014 - January 2015
Skills
Computer Hardware, Dell Computers, Windows, Laptops, Software Installation, Technical Support
Education
ITT Technical Institute Marlton New Jersey 2013 — 2016
FTI Consulting September 2013 - Present
SMARTECH & Associates, LP August 2012 - August 2013
Brandy Perryman Shooting Camp May 2011 - August 2011
Skills
Microsoft Excel, PowerPoint, Financial Analysis, Microsoft Office, Microsoft Word, Financial Modeling, Finance, Customer Service, Strategic Planning, Social Media, Outlook, Data Analysis, Public Speaking, Facebook, Investments, Access, Leadership, Management, Accounting, Entrepreneurship
Education
University of Arkansas 2008 — 2012
Bachelor of Science in Business Administration, Finance, General
University of Arkansas, Sam M. Walton College of 2008 — 2012
Bachelor of Science, Business; Finance
nextSource August 2014 - Present
BP Cherry Point Refinery February 2013 - August 2014
SMARTECH & Associates, LP January 2012 - January 2013
Bellingham Public Schools June 2011 - August 2011
Skills
Linux, Laptops, Computer Hardware, Printers, Troubleshooting, A+ Certified, Software Installation, Computer Repair, Windows 7, XP, Active Directory, Hardware, Servers, Dell Computers, Switches, Networking, Windows XP, Network Administration
Education
Bellingham Technical College 2010 — 2012
Associate of Science (A.S.), Computer Networking Technology
El Camino College 1984 — 1986
General Education Transfer Coursework, Food Service Management and Computer Information Systems
SurfWatch Labs September 2014 - September 2015
Onset Financial August 2013 - September 2014
Air Medical Resource Group June 2005 - August 2013
SMARTECH & Associates, LP May 2002 - June 2005
College of Eastern Utah July 2002 - May 2004
Subway June 2002 - July 2003
Skills
Web Development, Ruby, Ruby on Rails, Git, HTML, CSS, JSON, PostgreSQL, MySQL, Troubleshooting, jQuery, Nginx, Test Driven Development, Wireless Networking, Linux, Computer Hardware, Windows, Network Security, Training, Aviation, Project Planning, Microsoft Office, Network Administration, Customer Service, Network Design, Windows Server, Mac OS X, File Servers, IP Phones, Networking, Team Management, IIS, Apache, Mail Server, DNS administration, Active Directory, Database Administration, XML, Adobe Creative Suite, VMware ESX, Low Voltage, VPN, NAS, Asterisk, Help Desk Support, Electronics, Soldering, IP Cameras, Access Control, Microsoft Exchange
Education
Kaplan University 2009 — 2014
Working Towards Bachelor's degree, Information Technology
Cochise College 2007 — 2008
Aircraft Mechanic Certificate with Airframe Rating, Airframe Mechanics and Aircraft Maintenance Technology/Technician, 3.7
Utah Valley University 2004 — 2004
Information Technology
San Juan High School 2001 — 2003
Utah State University-College of Eastern Utah
General Studies
Victor Valley College
Information Technology, 4.0
SMARTECH & Associates, LP July 2014 - Present
Dell December 2013 - December 2013
DaVita May 2012 - May 2012
Skills
Resistors, Capacitors, Binary, Microcontrollers, Typing, Computer Proficiency, PowerPoint, Dedication to..., Transistors, Soldering, C++ Language, Computer Repair, PLC Programming, Diodes, Effective Communicator, Breadboards, Electrical Engineering, C++, Windows, Matlab, Electronics, Automation, Engineering, Troubleshooting, Help Desk Support, C
Education
ITT Technical Institute-Oklahoma City 2011 — 2013
Associate's degree, Electronic Engineering, 3.37
Del City High 2007 — 2011
3.34
Asurion May 2013 - Present
S7 Computer Solutions February 2010 - January 2014
Avertech August 2010 - February 2012
SMARTECH & Associates, LP January 1997 - February 2012
Skills
Windows, Unix, Linux,..., Network and internet..., IT standards,..., Network Administration, Server Administration, Server Monitoring, Online Backup, Network Security, Wireless Security, Windows Security, Infrastructure Security, Incident Analysis, Desktop Hardware, Desktop Systems, System Maintenance, System Setup, Remote Access, LogMeIn, Dameware, Dell Desktops, Storage Hardware, Computer Hardware, Printers, Laptops, Computer Repair, Computer Maintenance, Computer Diagnostics, Hardware Diagnostics, Windows support, Network Technology, Service Integration, System Administration, Firewall Administration, Content Filtering, Anti-spam, Cisco, ITIL, Service Desk, System Monitoring, System Tuning, Networking Software, Computer Hardware..., Information Security..., Cisco Wireless, Cisco Security, Network Hardware, Server Hardware, IT Asset Management, IT Service Management, Computer Security
Education
DeVry University 2011 — 2013
Bachelor's Degree
St. Louis Community College 2002 — 2004
Psychology
Prosper Properties Realty Services April 2015 - Present
Ross Realty Advisors September 2013 - April 2015
Apartment Experts March 2013 - September 2013
SMARTECH & Associates, LP January 2006 - July 2007
Joseph Chris Partners May 2005 - December 2005
Skills
Recruiting, Real Estate, Rentals, Real Estate Transactions, Customer Service, Customer Satisfaction, Residential Homes, First Time Home Buyers, Buyer Representation, New Home Sales, Single Family Homes, Selling, Listings, Relocation, Property Management, Referrals, Investment Properties, Investors, Sales, Direct Sales, Marketing, Executive Search, Technical Recruiting, Campaign Management, Project Management, Program Development, Employee Training, Sellers
Education
Austin Institute of Real Estate 2012 — 2012
Real Estate License
Bentley College 2001 — 2002
MS, Information Age Marketing
Bentley College 1997 — 2001
BS, Marketing
Boston Latin School 1991 — 1997
High School Diploma, College Prep
Family Transcends June 2015 - Present
Geaux Geaux Gadgets and Computers May 2013 - Present
Cloud 9 January 2013 - August 2014
SMARTECH & Associates, LP August 2012 - July 2013
Faith Alastair Piercings January 2000 - December 2012
Sarah Borrello July 2011 - June 2012
Moonlit Studios February 2011 - April 2011
Jax Panik November 2007 - June 2008
Skills
Facebook, Online Marketing, Social Media, Social Media Marketing, Public Relations, Media Relations, Blogging, Press Releases, Copywriting, Marketing Communications, Social Media Measurement, Social Networking, Web Design, CMS, Web Development, Website Development, Computer Hardware, HTML, Laptops, Desktop Computers, Computer Repair, Hardware, Computer Maintenance, Content Strategy, Windows XP, Dell Computers, Web Content, HP, Blackberry, Technical Support, Operating Systems, Windows 7, Mac, OS X, Microsoft Office, Creative Writing, PowerPoint, Team Leadership, Windows, Troubleshooting, Event Planning, Team Building, Event Management, Management, Public Speaking, Marketing, Project Management
Education
Plaza College
The University of Texas at San Antonio November 2013 - Present
CompuCom August 2012 - November 2013
Kforce August 2011 - August 2012
SMARTECH & Associates, LP May 2011 - August 2011
Skills
Servers, Computer Hardware, Hardware, Software Documentation, Data Center, Active Directory, Help Desk Support, Microsoft Office, Software Installation, Switches, System Administration, Windows 7, Networking, Troubleshooting, Windows, Windows XP, Customer Service, Network Security, Windows Server, Network Administration, Security, Team Leadership, Computer Repair, Linux, Cisco Routers, Computer Security, Virtualization, Documentation, OS X, Project Management, DNS, Technical Support, Operating Systems, Team Building, Program Management, Laptops, Routers, Databases, VMware, Printers, Cisco Technologies, VPN, Microsoft Exchange
Education
Northwest Vista College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
Compucom onsite at Amazon May 2015 - Present
Abacus Services May 2013 - June 2014
CompuCom onsite at Intel December 2005 - May 2013
Excel Staffing December 2003 - December 2005
SMARTECH & Associates, LP December 2003 - October 2004
ClientLogic August 1999 - September 2003
Skills
Linux Server, Linux, Microsoft Certified..., CompTIA A+ Certification, Network + Certified, Computer Hardware, Hardware Support, HP Server Hardware, Dell Computers, Computer Software..., VNC, Remote Access, System Administration, Linux System..., VMware, Hardware, Servers, XP, Network Administration, Active Directory, Troubleshooting, Windows 7, Xerox Printers, HP Proliant, Laser Printers, Tape Libraries, Tape Backup, Tape Storage, Hardware Diagnostics, Data Center, Help Desk Support, Wireless Networking, Network Security, Software Installation, Laptops, Printers, IT Operations, HP, DHCP, Networking, Windows, Cluster, DNS, VPN, Windows Server, TCP/IP, Windows XP, Social Skills, Professional..., Social Networking
Education
The University of New Mexico 1989 — 1998
Computer Science, Engineering
Sykes Enterprises, Inc. May 2015 - Present
eBay Inc October 2014 - Present
SMARTECH & Associates, LP March 2013 - February 2014
Sykes March 2013 - February 2014
Dole Food Company August 2008 - June 2012
Young-Denny Enterprises Inc July 2006 - February 2008
Cox Communications May 1998 - August 2006
Skills
Troubleshooting, Data Center, Disaster Recovery, Vendor Management, Servers, Routers, Switches, Active Directory, Windows Server, Software Installation, Windows, Technical Support, VPN, VMware, VoIP, LAN-WAN, SAN, Visio, Information Technology, Networking, Wireless Networking, Operating Systems, DHCP, IT Operations, Security
Education
Academy Of Business College 1996 — 1998
Information Technology
University of Phoenix
Microsoft Certification
SMARTECH & Associates, LP April 2013 - Present
Contract Work December 2011 - February 2015
Gladewater School District October 2006 - November 2011
Marshall Independent School District August 2005 - October 2006
Computerland May 2005 - August 2005
Irvine Unified School District September 1997 - July 2003
Skills
Dell Computers, A+ Certified IT..., Cat5e, Heartsaver First Aid..., BLS Instructor (Basic..., Cable Management, Computer Hardware, Printers, Computer Maintenance, Laptops, Project Management, Hardware Support, Software Installation, Computer Repair
Education
Texas Woman's University 1994 — 1996
Master's degree, Adaptive Physical Education
California State University, Fresno 1990 — 1993
Bachelor of Science (BS), Physical Education Teaching and Coaching
Cal State Fullerton 1986 — 1987
Health and Physical Education/Fitness
Saddleback College 1984 — 1986
General Education, Emergency Medical Technician
Irvine High School 1981 — 1984
10th-12th
Wheeling Park High School 1981 — 1981
10th
Bridge Street Jr High 1978 — 1981
7th, 8th, & 9th
Next Step Living May 2015 - Present
Solar City December 2014 - May 2015
Great Wolf Lodge May 2014 - December 2014
SMARTECH & Associates, LP November 2013 - December 2014
RA Communications November 2013 - August 2014
Toys R Us September 2013 - May 2014
Target Mobile Care February 2013 - August 2013
Staples May 2008 - September 2011
DirectCom Wireless January 2005 - September 2008
New England Frontier Camp June 2007 - August 2007
Skills
Conflict Resolution, Customer Satisfaction, Computer Science, Writing, Lifeguarding, Teamwork, Adobe Creative Suite, After Effects, Photoshop, Microsoft Office, Agile Methodologies, Software Development, Creative Direction
Education
Worcester State University 2013 — 2014
Rochester Institute of Technology 2009 — 2013
Computer Science, Computer Science
Arkel International March 2013 - Present
SMARTECH & Associates, LP October 2011 - March 2013
Skills
Computer Repair, Laptops, Dell Computers, Troubleshooting, Computer Hardware, Printers, Software Installation, Hardware, XP, Technical Support, Windows 7, Computer Maintenance, Wireless Networking, Servers, Active Directory, Microsoft Exchange, Operating Systems, Windows
Education
ITT Technical Institute-Baton Rouge 2010 — 2012
Associate of Science (A.S.), Information Technology
IBM May 2015 - Present
Hubbell Power Systems June 2006 - May 2015
SMARTECH & Associates, LP April 2013 - May 2013
Skills
CompTIA A+ Certification, Microsoft Office 2007, Windows XP Pro, VMware Workstation, Troubleshooting, XP, Testing, Windows Vista, Quality Assurance, First Article Inspection, Windows 7, CMM, Backup & Restore, Networking, Linux, Ubuntu, SAP, Visual Basic, Windows Server, FMEA, Quality Control, Quality System, Visio, DMAIC, Access, Windows 2000, Inspection, Root Cause Analysis, Active Directory, Servers, Customer Service, Automation, Engineering
Education
Herzing University-Birmingham 2012 — 2015
Bachelor's degree, Computer Science, Sophomore
Herzing University-Birmingham 2011 — 2012
diploma in computer network systems, Information Technology
Twitter June 2015 - Present
Facebook September 2014 - April 2015
Google September 2013 - July 2014
SMARTECH & Associates, LP February 2013 - September 2013
Savory Spice Shop November 2012 - September 2013
Neugebauer Family August 2011 - July 2013
Peek & Toland Law Firm April 2011 - January 2012
ISNetworld May 2010 - August 2010
Skills
Technical Recruiting, Recruiting, Talent Acquisition, Human Resources, Marketing, Social Media Marketing, Social Networking, Business Development, Strategic Planning, Management, Market Research, Social Media, Marketing Strategy, Digital Marketing, Sales, Marketing Communications, Salesforce.com, Online Advertising, Event Planning, Public Relations, International Relations, Spanish, Event Management, Competitive Analysis, Contract Recruitment, Microsoft Office, CRM
Education
The University of Texas at Austin - The Red McCombs School of Business 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
The University of Texas at Austin 2007 — 2012
Bachelor of Arts (B.A.), Spanish Language and Literature
ESADE Business School 2010 — 2010
Marketing
The University of Edinburgh 2009 — 2009
Business Law
Plano East Senior High School
Dr Michael J Clarke Museum of Ozark Scouting July 2012 - Present
Ozark Trails Council, BSA #306 2007 - Present
Drury University October 2011 - October 2013
Corinthian Colleges 2011 - 2011
SMARTECH & Associates, LP 2011 - 2011
TeleTech April 2009 - February 2010
Boy Scout Troop 111 2005 - 2010
SA IT Services January 2009 - May 2009
Jack Henry & Associates August 2006 - August 2008
O'Reilly Auto Parts October 2003 - April 2006
Skills
Programming, C#, Databases, Networking, RPG, Operating Systems, Visio, SQL, Windows, Microsoft SQL Server, HTML, Troubleshooting, Windows 7, Microsoft Office, Software Implementation
Education
Missouri State University 1979 — 1982
Bachelor of Science, Computer Science; Mathematics
University of Missouri-Columbia
ghs'77
hickory hills
RebelComp Services July 2015 - Present
CenturyLink August 2014 - July 2015
RebelComp Services September 2013 - September 2014
SMARTECH & Associates, LP July 2013 - October 2013
J&N Computer Services April 2011 - July 2013
Skills
Troubleshooting, Dell Computer Repair, Active Directory, System Administration, Remote User Support, Networking, Data Migration, Software Installation, Virus Removal, Computer Maintenance, Computer Building, Computer Upgrades, Computer Repair, Computer Hardware, Notebook Repair, Notebook LCD Screen..., Rubbermaid Medical Cart..., Server Configuration, Home Networking, Home Wireless Networking, Operating Systems, Windows Deployment, Windows Server, Windows 8, Windows 7, Windows Vista, Windows XP, Onsite Computer Repair, Laser Printers, Printer Maintenance, HP Computer Repair, Servers, Laptops
Education
Bryant & Stratton College - Henrietta 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Information Technology
Unemployed - Looking for Work IT as a Computer Hardware Technician November 2007 - Present
SMARTECH & Associates, LP August 2014 - September 2014
Worldwide TechServices November 2013 - May 2014
SmartSource Technical Staffing November 2013 - November 2013
SmartSource Technical Staffing October 2013 - October 2013
SmartSource Technical Staffing October 2013 - October 2013
National Cable Technicians September 2013 - October 2013
Genesis Oilfield Pipe & Supply September 2013 - September 2013
Skills
Install / Break / Fix..., Windows 7, Software Installation, Laptops, Computer Hardware, Printers, Computer Repair, CompTIA A+ Certification, Workstations, Desktop Computers, Customer Service
Education
Ashworth College 2012 — 2013
Diploma, Computer Service and Repair: Hardware
Louisiana Technical College, Lafayette campus 2001 — 2007
Associate of Applied Technology, Computer Support Specialist
Garlock Family of Companies November 2013 - Present
YellowPageCity Inc. February 2013 - October 2013
Fulton, Friedman & Gullace LLP July 2011 - February 2013
Fixmypc Computer Store October 2010 - January 2012
Unisys February 2010 - November 2010
SMARTECH & Associates, LP October 2009 - January 2010
Xerox October 2008 - October 2009
IKON Office Solutions December 2007 - August 2008
EPIC Advisors, Inc. January 2006 - December 2007
ADT July 2004 - June 2006
Skills
IT Operations, IT Management, Microsoft Exchange, Microsoft SQL Server, CRM, Network Administration, System Administration, Operating Systems, PC building, Help Desk Support, Call Centers, Microsoft Technologies, Technical Support, Troubleshooting, XP, Networking, Hardware, Computer Hardware, Windows Server, Security, VPN, Laptops, Software Installation, Printers, Group Policy, Active Directory, Testing, Windows XP, Citrix, Windows 7, SCCM, Disaster Recovery, LAN-WAN
Education
University of Rochester 2000 — 2004
BA, Psychology
Longhorn Health Solutions July 2013 - July 2015
Focus Point February 2013 - July 2013
SMARTECH & Associates, LP August 2012 - February 2013
Texas Guaranteed Student Loan Corp. January 2012 - July 2012
Office Depot August 2011 - March 2012
Time Warner Cable August 2008 - July 2009
Movero Technologies July 2007 - August 2008
Cingular Wireless/AT&T Mobility March 2005 - May 2007
Cecil Adtinson Pontiac-GMC February 2004 - April 2005
Dell Computer June 2000 - December 2003
Skills
Management, Account Management, File Management, Operations Management, Sales Management, Contract Management, Project Management, Customer Escalation..., Escalations Management, Call Center..., Call Logging, Call Processing, Cold Calling Experience, Customer Service, Customer Satisfaction, Customer Oriented, Customer Engagement, Customer Support, Technical Support, Escalation Resolution, Customer Acquisition, Customs Regulations, Customer Retention, Retention Strategies, Sales, Sales Process, Sales Presentations, Contract Negotiation, Hiring, New Hire Training, Mentoring New Hires, Direct Hires, Loans, Loan Servicing, Government Loans, Finance, Microsoft Excel, Time Management, Supervisory Experience, Microsoft Word, Training, Higher Education, Microsoft Office, Lead Generation, Outlook, Inventory Management
Education
Texas State University-San Marcos 2009 — 2011
Bachelor's, Liberal Arts-History
Robinson High School 1990 — 1994
Diploma
Hewlett-Packard February 2014 - Present
SMARTECH & Associates, LP December 2013 - February 2014
United States Air Force October 2012 - May 2013
New Horizons Computer Learning Center of Sacramento April 2012 - October 2012
DIRECTV October 2008 - August 2010
Comcast October 2006 - February 2008
US Army July 2002 - July 2006
Skills
Network Security, Security, Windows 7, Networking, Windows Vista, Computer Security, Troubleshooting, Operating Systems, Wireless Networking, Active Directory, Security Clearance, Telecommunications, Switches, Windows XP Pro, Security+, Network Administration, Microsoft Office 2007, CompTIA, Software Installation, Servers, Virtual PC, Network Architecture, CompTIA Network+..., Information Security, DNS, Routers, Information Assurance, Penetration Testing, Visio, Mac OS X, Network Engineering, OS X, Process Improvement, Secret Clearance,..., SDLC, Intelligence Analysis, Vulnerability Analysis, Risk Assessment, Risk Mitigation, Integration &..., Troubleshooting & IT..., Governance & Compliance, Microsoft Exchange, VPN, Windows XP, VMware, Microsoft Office
Education
University of Phoenix 2006 — 2011
BS, Information Technology/Information Systems Security
New Horizons Computer Learning Center (Sacramento) 2012 — 2013
Certifications, Information Systems Security
The Control Group June 2010 - Present
The Search Engine Guys, LLC April 2010 - Present
Tastefully Mismatched on Etsy February 2010 - Present
The New Movement Theater January 2009 - Present
The New Movement Theater January 2009 - Present
SMARTECH & Associates, LP February 2010 - March 2010
Buffalo Exchange May 2008 - July 2009
Intrapack Industries September 2005 - July 2007
Skills
Jewelry Design, watercolor painting, arts and crafting
Education
The University of Texas at Austin
B.S., Advertising
Field Medix October 2014 - Present
Kingdom Computers Repair/Sales/IT Solutions August 2014 - Present
Geeks on Site March 2014 - Present
Ascend Computing January 2012 - Present
Samani Inc. December 2009 - August 2014
Capetec March 2012 - June 2013
OmniTECH Institute October 2011 - October 2012
SMARTECH & Associates, LP January 2011 - December 2011
Kreative Technology Partners April 2011 - October 2011
RMS Computer Corporation October 2010 - December 2010
Skills
Microsoft Office, Windows, Customer Relations, Problem Solving, Network Security, Operating Systems, Troubleshooting, Cisco, Customer Service, Cisco Technologies, Disaster Recovery, Microsoft Certified..., Printers, Security, Servers, Switches, Technical Support, Windows Server
Education
Saint Leo University 2011 — 2015
Computer Information Systems, 3.5
Saint Leo University 2011 — 2013
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.5
Omnitech Institute 2009 — 2010
Network Engineering, 4.0
Advanced Auto Parts April 2015 - Present
SMARTECH & Associates, LP December 2011 - February 2013
Flextronics, Inc January 2011 - January 2012
Smartech & Associates, L.P January 2010 - January 2011
Republic Parking Systems January 2007 - January 2010
Westlake Computers January 2006 - January 2007
Bubba’s Computer Service January 2006 - January 2006
McMahan's Lawncare Equipment Repair Service January 2003 - January 2006
ADT Security Services, Inc January 2002 - January 2003
Micro Logic Systems, Inc January 2001 - November 2001
Skills
Strategic Planning, JavaScript, Business Strategy, MySQL, Network Security, Network Architecture, Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft SQL Server, Windows Server, Windows 7, Windows Vista, Microsoft Windows 98, Hardware Diagnostics, Computer Diagnostics, Mechanical Aptitude, Relational Databases, Database Security, Customer Service, Customer Support, Software Installation, Quality Assurance, Quality Management, Leadership, Hardware, Networking, Team Building, Security, Printers, Process Improvement
Education
American InterContinental University 2015 — 2016
Master’s Degree, Information Technology with a focus on security
American InterContinental University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Information Technology with a focus on Security, 3.23
Executrain Computer Learning Center 1992 — 1992
Certificate, Microsoft Excel Workshop
Great Lakes College (Now Davenport University) 1990 — 1992
Associate of Science (AS), Computer Technology/Computer Systems Technology, 3.85
Huron Consulting Group July 2013 - Present
CGI December 2011 - March 2013
ITT Technical Institute October 2010 - June 2012
SMARTECH & Associates, LP August 2009 - December 2011
Skills
Dell, Subnetting, Customer Service, Asset Managment, Blackberry Enterprise..., Data Cards, Dell Computers, Printers, VMware, Windows Server, Blackberry, Hardware, Switches
Education
ITT Technical Institute-Baton Rouge 2010 — 2012
Associate of Science (A.S.), Computer Networking Systems
St. Amant High School 1997 — 2001
High School Diploma, General Studies
Microsoft, Inc. October 2015 - Present
Independent Contractor / Consultant January 2008 - October 2015
Support.com July 2014 - April 2015
SMARTECH & Associates, LP February 2014 - April 2014
Gaudenzia, Inc. March 2011 - October 2013
Gaudenzia, Inc. July 2009 - March 2011
Ready Pac Foods, Inc. May 2008 - July 2009
Ready Pac Foods, Inc. January 2008 - May 2008
Skills
Computer Repair, Microsoft Office Suite, Sewing, Computer Security, Computer Hardware, Printer Support, Nimble thinker, Organized, Report Writing, Newsletter Production, Unemployment Claims, New Hire Orientations, Quarterly Reporting, Interview Preparation, Business, Analytical Skills, Typing, Software Installation, Office Management, Organization &..., Printers, Microsoft Office, Human Resources, Data Entry, Management, Operating Systems, Microsoft Excel, Recruiting, Time Management, Outlook, Windows, Windows 7, Public Speaking, PowerPoint, Microsoft Word, Leadership Development, Organizational..., Talent Acquisition, Technical Support, XP, HRIS, Laptops, Resume Writing, Coaching, Employee Relations, Employee Training, Research, Conflict Resolution, System Administration, Workshop Facilitation
Education
Community College of Philadelphia 2011 — 2015
Associate's Degree, Business, 3.0
Educate Dell 2014 — 2014
Dell Certified Service Engineer, Computer and Information Sciences and Support Services, A
Independent Study 2012 — 2012
A+ Certification, Information Technology
Community College of Philadelphia 2010 — 2011
Information Technology, 3.0
Strayer University 2008 2008 — 2009
Business Administration and Management, General
Vance-Granville Community College 2007 — 2007
Industrial Sewing Certificate, Industrial Sewing
SMARTECH & Associates, LP November 2013 - Present
None Associate DeveloperBMC SoftwareAugust 2012 - April 2013
VaraLogix January 2012 - August 2012
Skills
Web Application Design, Mobile Application..., Software Development, Computer Hardware
Education
Austin Community College
Computer Science
SMARTECH & Associates, LP September 2015 - Present
Sunshine Health Food Store January 2015 - Present
Sunshine Health Foods & Shine Cafe March 2014 - January 2015
U.S. Army May 2008 - April 2012
Skills
PC building, Computer Hardware, Communication, Follow Directions, Follow-through Skills, Customer Service, Computer Proficiency
Education
Bossier Parish Community College 2015 — 2017
Associate’s Degree, Computer Science, A
Virginia College-Bossier City 2014 — 2015
Technical Diploma, Networking Engineer
CAPSTONE REAL ESTATE SERVICES, INC. August 2014 - Present
SMARTECH & Associates, LP April 2014 - August 2014
CMC eBiz, Inc. July 2013 - March 2014
TAMU Policy Sciences and Economics Library May 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, English, HTML, Windows, Time Management, Data Analysis, Google Docs
Education
Texas A&M University 2009 — 2013
Bachelor of Science (B.S.), Economics
Line quest llc a Milford company January 2015 - Present
Crossfire,LLC March 2014 - Present
USIC March 2013 - March 2014
SMARTECH & Associates, LP July 2010 - March 2013
SMARTECH & Associates, LP 2010 - 2012
Walmart June 2010 - January 2011
Skills
Customer Service, Computer Hardware, Management, Dell Computers, Hardware, Windows 7, Leadership, Information Technology, Customer Satisfaction, Networking, Laptops, Public Speaking, Team Leadership, Training, Sales, Microsoft Office, help desk support, Hardware Diagnostics, Software Development, Dell PowerEdge Servers, Dell Workstations, Dell Certified, Cashiering, Windows XP, Windows Vista, Utility Locating, pipeline locate tech
Education
unysis 2013 — 2013
jordan military institute 1990 — 1992
Associate's degree, Information Technology, 82
Jami'at Irbid Al-Ahliyya Al-Khassa 1975 — 1987
EMC September 2014 - Present
SMARTECH & Associates, LP June 2012 - September 2014
Smartech-csi 2012 - September 2014
State of New Hampshire, Judicial Branch April 2010 - September 2010
DSCI Corporation May 2009 - May 2010
DSCI Corp May 2009 - September 2009
DSCI Corporation April 2009 - April 2009
LRGH December 2008 - April 2009
Lakes Region General Hospital December 2008 - February 2009
Checkmate Pizza September 2003 - December 2008
Skills
Cisco Technologies, Switches, Troubleshooting, Computer Hardware, Routers, Network Security, VoIP, Windows Server, CCNA, Telecommunications, Cisco Nexus, Cisco Routers, EMC Storage, EMC
Education
NHTI, Concord's Community College 2007 — 2010
Associate Information Technology , Information Technology
New Hampshire Technical Institute 2007 — 2010
Associate of Science (A.S.), Network and System Administration/Administrator
Pembroke Academy
Information Technology
SMARTECH & Associates, LP March 2015 - Present
SMARTECH & Associates, LP March 2015 - April 2015
Affinity Computer Masters LLC October 2010 - May 2011
Skills
Microsoft Office, Management, Leadership, Microsoft Word, Training, Research, Project Management, Windows, CompTIA A, Dell Computers, CompTIA Network, Computer Hardware, Windows 7, Troubleshooting, Networking, Technical Support, Active Directory, Windows Server, Windows XP, Network Administration, CompTIA Security, Software Installation
Education
Techskills Oklahoma City, OK 2010 — 2011
compTia certifications, Information Technology
MTA Schools 1997 — 1997
Commercial Driver License, Trucking
University of Phoenix
Bachelor's of Science in Information Technology, Advanced business analytics
innoWake international, inc. June 2014 - Present
Invenio Marketing Solutions December 2013 - June 2014
SMARTECH & Associates, LP September 2013 - December 2013
Office Depot November 2012 - September 2013
DialogueDirect November 2009 - December 2011
Greenpeace December 2008 - November 2009
Grassroots Campaigns May 2008 - December 2008
Academie Lafayette April 2007 - April 2008
Skills
Recruiting, Interviews, Human Resources, Cold Calling, Microsoft Office, CRM, Sales, Fundraising, Applicant Tracking..., Advertising, Microsoft Excel, Technical Recruiting, Photoshop, Temporary Placement, Microsoft Word, IT Recruitment, New Hire Orientations, Photography, Marketing Strategy, Social Media Marketing, Screening Resumes, Direct Recruiting, Personnel Recruiting, Sales Operations, Marketing, Writing, Database Admin, Online Advertising, Process Scheduler, PowerPoint, Public Speaking, Scheduling, Email Marketing, Job Postings, iCIMS, HR Consulting, Legal Compliance, International Relations, Startup Development, Office Management, Tax Compliance, Excel, Online Lead Generation, New Hire Paperwork, Phone Screening, New Hire Training, Background Checks, Onboarding, Reference Checking, Business License
Education
University of Missouri-Kansas City 2002 — 2006
Bachelor of Arts, Sociology & French
RA-Tech April 2010 - Present
eBryIT March 2005 - Present
SMARTECH & Associates, LP April 2012 - March 2013
Corpus Christi Naval Air Base October 2007 - August 2010
Skills
CompTIA Security+, Network Security, Information Assurance, Intrusion Detection, Windows Server, Troubleshooting, Active Directory, Security, Computer Security, CEH, Security Clearance, Networking, DoD, TCP/IP, Routers
Education
Westwood College of Technology 2005 — 2007
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, 3.33
Colorado 2004 — 2007
Bachelor of Applied Science Information System Security, Cyber/Computer Forensics and Counterterrorism, 3.34GPA
Del Mar College 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), System, Networking, and LAN/WAN Management/Manager, 3.33GPA
Salient Power Engineering LLC October 2014 - Present
Xcel Energy May 2012 - October 2014
SMARTECH & Associates, LP May 2011 - May 2012
Colorado School of Mines August 2010 - May 2011
Electronic Recyclers May 2010 - August 2010
Skills
Power Engineering, Overcurrent Device..., Arc Flash, Substation Design, SKM PowerTools, AutoCAD, MicroStation, Engineering, Electrical Engineering, Electronics, Hard Dollar, Public Speaking, Computer Diagnostics
Education
Colorado School of Mines 2010 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering
SMARTECH & Associates, LP August 2015 - Present
Patriot Technologies, Inc. October 2013 - July 2015
TEKsystems July 2012 - October 2012
Skills
Hardware, Servers
Education
Kaplan University-Hagerstown Campus 2010 — 2011
Associate of Applied Science, Information Technology, Information Technology
City of Lauderdale Lakes April 2013 - Present
SMARTECH & Associates, LP March 2014 - May 2014
Skills
Network Administration, Windows Server, Cisco IOS, Microsoft Office, Windows 7, DNS, DHCP, C++, Operating Systems, Technical Support, Microsoft Technologies, HTML, PHP Applications
Education
Broward College 2013 — 2014
Bachelor's Degree, Information Technology, MAGNA CUM LAUDE
Broward College 2011 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator, Highest Honors
American Campus Communities May 2012 - Present
The Hospital @ Westlake Medical Center August 2005 - December 2011
Account Temps April 2005 - August 2005
H-E-B August 2004 - April 2005
Equalizer Industries February 2003 - August 2004
SMARTECH & Associates, LP 2000 - 2002
Skills
ADP Payroll, Cash Flow Forecasting, Paychex, Accounts Payable, Accounts Receivable, Payroll, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Accounting, Process Improvement, Financial Reporting, Healthcare, PowerPoint, Account Reconciliation, General Ledger, Management, Policy, Strategic Planning, Training
Education
St. Edward's University 2010 — 2014
Master of Business Administration (M.B.A.), MBA
Texas State University 2005 — 2009
BS, Psychology/Foresenic Psychology
Austin Community College 2002 — 2004
AS, Business Management
California State University, Monterey Bay
Master’s Degree, Educational/Instructional Media Design, 4.0
SMARTECH & Associates, LP September 2015 - Present
City of Phoenix October 1994 - October 2015
Phoenix Law Enforcment Association September 2011 - August 2015
University of Advancing Technology October 2013 - December 2013
Nationwide Insurance August 2011 - March 2013
US Navy October 1989 - October 1993
Skills
Enforcement, Police, Investigation, Evidence, Security, Patrol, Interrogation, Criminal Investigations, Fraud, Criminal Justice, Leadership, Criminal Law, Motorcycle, Public Safety, Physical Security, Emergency Management, Weapons, Public Speaking, Management, Internal Investigations, Customer Service, Surveillance, Security Clearance, Law Enforcement..., Accident, Security Operations, Team Building, Protection, Computer Security, Computer Repair, Computer Network..., Computer Forensics, Microsoft Office, Law Enforcement, Forensic Analysis, Crisis Management, Training, Intelligence Analysis
Education
University of Advancing Technology 2013 — 2015
Bachelor's Degree, Forensic Science and Technology, Senior
Northern Arizona University 2003 — 2005
BS, Education
Rio Salado College 1994 — 1995
Associate's Degree, Law Enforcment
IT consultant Self Employed October 2012 - Present
S2G-Support Services Group March 2012 - October 2012
SupportSpace, Ltd. 2011 - 2012
Kaplan University August 2009 - May 2011
SMARTECH & Associates, LP February 2010 - February 2011
Burnt House Records September 2008 - August 2010
Texas Life Insurance Company August 2009 - January 2010
EMSI August 2007 - August 2008
Dell - WW Services Support October 2006 - August 2007
Dell 2004 - 2005
Skills
SDLC, Team Building, Agile Methodologies, Project Management, Vendor Management, Windows Server, Program Management, Technical Recruiting, Team Leadership, Talent Acquisition, Business Analysis, SharePoint, IT Management, Integration, Visio, Troubleshooting, Security, Software Development, Quality Assurance, PMP, Testing, Technical Support, Business Process, SQL, Windows XP, Linux, VMware
Education
Kaplan University 2009 — 2011
B.S., Information Technology
Texas State Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Computer Science
Robinson High School
Commercial Insurance Underwriters, Inc. (CIU) July 2008 - Present
SMARTECH & Associates, LP June 2007 - July 2008
Skills
Hardware, Laptops, CSS, Customer Service, SharePoint, WordPress, Photoshop, Microsoft Office, Windows, Access, Computer Hardware, Troubleshooting, Android, Desktop Computers, Technical Support, Amazon Web Services..., Amazon EC2, Amazon S3, Amazon Workspaces, Office 365, HTML, Joomla, XHTML, Word, Excel, PowerPoint, Web Design, Adobe Acrobat, Web Development, Linux, JavaScript, Web Content Management, Social Media, Network Administration, Computer Repair, Active Directory, CMS, Databases, Operating Systems, Desktop Support, cPanel, iOS, Facebook API, Business Development, Business, Electronics, Internet, Newsletters, Foxit Phantom, Remote Desktop
Education
Missouri State University 2003 — 2008
Bachelor of Science, General Business
Insight October 2014 - Present
BMW Security Company July 2008 - Present
Photo's to Video's October 2005 - Present
Insight January 2015 - April 2015
Insight August 2012 - October 2014
Global Resources February 2011 - August 2012
ITC July 2011 - October 2011
SMARTECH & Associates, LP June 2006 - November 2009
Telsar Laboratories Inc. January 2007 - July 2007
Cynosure, Inc. September 2004 - August 2005
Skills
Laser Physics, Computer Repair, Electronics Repair, Technical Support, Hardware, Troubleshooting, Software Installation, Active Directory, Computer Hardware, Testing, WAN, Electronics
Education
Vincennes University 1997 — 1999
Associates of Science, Lasers and Electro-Optics
Lincoln Land Community College 1987 — 1987
Electronic Data Processing (computer programming)
Workmarket.com 2011 - 2013
Advantage Technical Resourcing March 2011 - January 2012
Field Solutions, LLC 2006 - September 2011
SMARTECH & Associates, LP 2009 - 2010
Qualxsev/Dell Service March 2006 - February 2007
Getronics 2007 - 2007
ASM America September 2000 - October 2001
Intel Corporation September 1996 - September 1998
Skills
Switches, Hardware, Software, Printers, Windows, Roll-Outs, Wireless Networking, Home Theater..., POS, Entertainment Systems, Operating Systems, Networking, Rollout
Education
Chemeketa Community College 1994 — 1996
AAS, Electronics, 3.2
Lakeridge High School 1985 — 1989
High School
pc repair Field SpecialistWorld Wide TechServicesMarch 2013 - Present
SMARTECH & Associates, LP December 2012 - June 2013
Skills
CompTIA A+ Certification, Network + Certified, Cisco Technologies, DCSE, HP Server Hardware, Consumer Electronics
Education
The University of Memphis 1998 — 2000
na, Business Administration and Management, General, 2.9
ONEOK March 2014 - October 2014
SageNet April 2011 - December 2013
Golden Living November 2010 - January 2011
AAA Oklahoma November 2007 - January 2009
Honeywell Aerospace October 2005 - June 2007
SMARTECH & Associates, LP January 2004 - June 2007
Skills
Routers, Cisco Technologies, WAN, VPN, Troubleshooting, Switches, CCNA, Network Administration, Cisco IOS, Network Design, Technical Support, Networking, Firewalls, BGP, Cisco Routers, Network Engineering, Router Configuration, Hardware, QoS, Help Desk Support, LAN-WAN, EIGRP, MPLS, TCP/IP, DNS, CCNP, Hardware Support, Microsoft Operating..., Switching, CCIE R&S
Education
IP-Gates IT Training 2009 — 2009
Information Technology
Tulsa Technology Center-Riverside Campus 2006 — 2007
Information Technology
Tulsa Technology Center-Riverside Campus 2001 — 2004
Information Technology
Smartech & Associates, LP November 1999 - Present
Autobond Acceptance Corp. February 1998 - November 1999
Creditek Corp. August 1995 - August 1997
Skills
Financial Analysis, Financial Reporting, Strategic Planning, Business Analysis, Strategic Financial..., Account Management, Microsoft Excel, Microsoft Office, Windows, PowerPoint, Financial Services, Cross-functional Team..., Asset Management, Budgeting, Payroll Processing, 401k, Workers Compensation, Microsoft Great Plains, FRX, Crystal Reports, Quickbooks, Cash Flow Forecasting, Journal Entries, Accounts Receivable, Accounts Payable, 1099 Preparation, Business Development, Financial Planning, Management, Real Estate
Education
The University of Texas at Austin
Bachelor's degree, Accounting
The University of Texas at Austin - The Red McCombs School of Business
Bachelor of Business Administration (B.B.A.), Accounting
SMARTECH & Associates, LP November 2014 - Present
TBAISD October 2013 - November 2014
SMARTECH & Associates, LP April 2013 - October 2013
Northwestern Michigan College August 2010 - August 2012
Applied Industrial Technologies August 2008 - February 2010
Skills
Microsoft Office, Customer Service, Public Speaking, Research, PowerPoint, Microsoft Word, Event Planning, Microsoft Excel, Teaching, Higher Education, Windows Support, Computer Repair, Computer Hardware, Computer Maintenance, Help Desk Support
Education
Northwestern Michigan College 2010 — 2012
Associate of Arts and Sciences (AAS), Computer Infrastructure
Northern Michigan University
Associate of Arts and Sciences (AAS), Industrial Technology/Technician
Various Companies July 2003 - Present
National Funding December 2012 - September 2015
CloudBound Software Limited May 2012 - August 2012
Five Point Capital February 2012 - June 2012
San Diego Hospice and The Institute for Palliative Medicine July 2011 - July 2011
Fish & Richardson P.C. June 2011 - July 2011
Kyocera Communications Inc. May 2011 - June 2011
Mitchell1 June 2010 - August 2010
SMARTECH & Associates, LP August 2003 - August 2005
Logical Maintenance Solutions August 2003 - August 2005
Education
Miramar College 2008 — 2010
Associate's degree
Parkland College 1999 — 2001
Transfer Program
Schlarman High School 1993 — 1996
Wentworth Military Academy 1990 — 1992
PaperWise December 2013 - Present
Willard Public School District April 2013 - December 2013
SMARTECH & Associates, LP March 2012 - April 2013
CompuCom February 2012 - February 2013
JPMorgan Chase June 2011 - August 2011
JPMorgan Chase April 2004 - June 2011
JPMorgan Chase April 1999 - April 2004
Computerland March 1998 - April 1999
Skills
Virtualization, Training, Troubleshooting, A+ Certified, Microsoft Certified..., Active Directory, Computer Hardware, Microsoft Office, Microsoft Operating..., Technical Documentation, Project Management, Interviewing Skills, Public Speaking, Presentations, Report Writing, Inventory Management, MCSE NT4, Dell Warranty Repair, HP Warranty Repair, Performance Appraisal, Conflict Resolution, Management, Team Mentoring, Leading Meetings, Small Business, Hiring Employees, Process Improvement, Veeam, Microsoft Exchange, Technical Support, Remote Desktop
Education
Ozarks Technical Community College 1994 — 1996
did not complete, Video Production
Missouri State University 1992 — 1993
did not complete, General Studies
Willard High School 1988 — 1992
Diploma, General Studies
SMARTECH & Associates, LP January 2012 - Present
Compu-Surgeons L.L.C. April 2011 - December 2011
Self Employed July 2009 - February 2011
Skills
HTML/XHTML/CSS, Windows XP/Vista/7, Dell Server certified, Dell Laptop/PC Certified, Sony Laptop/PC/TV..., Tidell Revolution..., Remote..., Trouble Shoot..., Telecommunication, Linux Fedora/Ubuntu, Oracle VirtualBox, Microsoft Office, Tone and Probe Cable..., Multi-meter, MAC, Hand Tools, Power/pneumatic tools, Copy/fax Machines, Printer/Scanner, Assembly, Lathes, Measuring Devices, CNC, Microsoft DOS
Education
Ozarks Technical Community College 2010 — 2014
Glendale High School 1998 — 2002
Texas Commission on Environmental Quality May 2015 - Present
Diane Henson Campaign October 2014 - November 2014
The Sand Pitt June 2010 - August 2013
C4 Communications March 2011 - August 2011
SMARTECH & Associates, LP December 2010 - February 2011
Law Office of John H. Bucy II July 2008 - August 2008
Texas Impact Communications May 2007 - August 2007
Skills
Research, Management, Leadership, Foreign Languages, Customer Service, PowerPoint, Microsoft Office, Strategic Leadership, Business Intelligence, Multimedia, Social Media, Creative Writing, Technical Support, Team Leadership, Creativity, Analysis, Non-profits, Problem Solving, Program Management, Team Building, Nonprofits, Data Analysis, Microsoft Word, Sales, Editing, Market Research, Public Speaking, Technical Writing, Access, Facebook, Social Networking, Computer Proficiency, International Relations, Fundraising, Political Science, Event Planning, Government, Blogging, Community Outreach, Policy, Public Relations, Policy Analysis, Strategic Communications, Leadership Development, Politics, Public Policy, Qualitative Research, Foreign Policy, Volunteer Management, International Business
Education
St. Edward's University 2013 — 2014
Bachelor's Degree, International Business
The George Washington University - School of Business 2008 — 2010
Bachelor's Degree, International Business
SMARTECH & Associates, LP January 2013 - Present
Aerometals 2006 - 2009
Unisys 2005 - 2006
Skills
Desktop Support, Help Desk Support, Field Technicians, Technical Support, DCSE, Desktop Imaging, Networking, Project Management, Purchasing, PBX, Warehouse Management, Shipping, Inventory Management
Education
American River College
Total Auto Business Solutions, Inc. February 2014 - Present
SMARTECH & Associates, LP January 2014 - January 2014
US Army July 2009 - January 2013
Round Table Pizza April 2006 - July 2009
Skills
Android Development, Java, MySQL, SQLite, Github, RESTful WebServices, Android Auto, Eclipse, Technical Support, Customer Service, Bug Tracking, CRM, Workbooks, Google Docs, VMware vSphere, Webmin, Software Installation, Cisco Routers, Telecommunications, Microsoft Office, Computer Hardware, Cisco Technologies, Cisco Call Manager, Cisco VoIP, Cisco IOS, Satellite Communications, Computer Repair, Virtualization, VMware Workstation, Electrical..., Radio, Modems, RAID, Help Desk Support, System Administration, System Deployment, Network Administration, Supply Ordering, Troubleshooting, Operating Systems, Windows 7, Networking, Servers, Security
Education
MTI College 2014 — 2015
Application Developer
MTI College 2013 — 2014
Technical Support Specialist
SMARTECH & Associates, LP 2010 - Present
Colorado Lottery June 1994 - June 2002
Skills
Computer Repair
Education
Colorado Technical University
SMARTECH & Associates, LP April 2013 - Present
Education
ITT Technical Institute-Duluth
Associate of Science (AS), Information Technology - Multimedia
SMARTECH & Associates, LP Diesel Test Technician IAdvanced Technology Services$
Skills
Dell Certified
Education
Illinois Central College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services