SMG - Service Management Group

Industry: Company

Description

Founded: 1991 Subsidiaries: Cadio, Inc., Catalyst Healthcare Research

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SMG - Service Management Group Employees

Employee
Years
Job
Industry
Zehua Li Zehua Li Ames, Iowa Details
Zehua Li's SMG - Service Management Group Experience June 2014 - August 2014
Job Student at Iowa State University
Industry Computer Software
Experience
SMG - Service Management Group   June 2014 - August 2014

Skills
Software Development, Software Project..., Web Development, Databases, Java, C#, C/C++ STL, Game Development, SQL, JavaScript, C++, HTML, XML, MySQL

Education
Iowa State University   2010 — 2015
Bachelor of Science (B.S.), Computer Science / Physice, 3.59

Kirsten Hulon Moore Kirsten Hulon Moore Kansas City, Missouri Area Details
Kirsten Hulon Moore's SMG - Service Management Group Experience May 2015 - Present
Job Project Manager | Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   May 2015 - Present
SMG - Service Management Group   November 2014 - May 2015
SMG - Service Management Group   June 2014 - November 2014
Wofford College  February 2010 - May 2013
Spartanburg Area Chamber of Commerce  January 2013 - February 2013
Office of Governor Nikki Haley   June 2012 - August 2012
Wofford College  September 2011 - December 2011
Carolina Pool Management  May 2009 - September 2011

Skills
Microsoft Office, Excel, PowerPoint, Spanish Literature, Spanish-speaking, InDesign, Social Marketing, Editing, Event Planning, Leadership, Fundraising, Social Media

Education
Wake Forest University Graduate School   2013 — 2014
MA in Management

Wofford College   2010 — 2013
BA, English, Spanish, Business

Universitat d'Alacant / Universidad de Alicante   2012 — 2012
Business Administration and Management, General

Georgia Institute of Technology   2009 — 2010
Architecture

Kate Barker Kate Barker Kansas City, Missouri Area Details
Kate Barker's SMG - Service Management Group Experience February 2015 - Present
Job Customer Experience Advisor | Entrepreneur | Nonprofit Board Member
Industry Market Research
Experience
SMG - Service Management Group   February 2015 - Present
Kansas City Dressage Society   July 2014 - Present
Gold Buckle Group, LLC   February 2012 - Present
Service Management Group  October 2013 - February 2015
eXperticity  October 2011 - October 2013
Women's Professional Rodeo Association   January 2008 - January 2013
Tahoe Yacht Club   April 2011 - September 2011
Kids and Horses   May 2010 - September 2011
West Coast/USA Pentathlon   June 2008 - June 2011
Winding River Ranch   2007 - 2008

Skills
Social Networking, Marketing, Sales, Business Development, Account Management, Leadership, Marketing Strategy, Customer Service, Fundraising, Strategic Partnerships, Salesforce.com, Management, Business Strategy, Social Media Marketing, Direct Sales, Event Planning, Online Marketing, Market Research, Horses, Business Analysis, Trade Shows, Training, SaaS, Competitive Analysis, Small Business, Customer Relations, Sports Management, Advertising, Retail, E-commerce, Project Planning, Online Advertising, Event Management, Lead Generation, Equine..., Athlete Representation, Public Speaking, Entrepreneurship, New Business Development, Strategic Planning, Social Media, Public Relations, Product Marketing, Ranch Management, Small Business..., Nonprofits, Customer Experience..., Strategy

Education
Colorado College   2006 — 2010
Bachelor of Arts, International Political Economy (Business focus); French and Spanish languages

The Foundry   2012 — 2013
Entrepreneurship

Universidad de Salamanca   2009 — 2009
Spanish Language and Literature, 4.0

Chanute High School   2002 — 2006

Patrick Stewart Patrick Stewart Kansas City, Missouri Details
Patrick Stewart's SMG - Service Management Group Experience October 2014 - Present
Job Lead SQL Server DBA at SMG Service Management Group
Industry Information Technology and Services
Experience
SMG - Service Management Group   October 2014 - Present
UMB Bank  2010 - October 2014
UMB Bank  2009 - 2010
UMB Bank  2002 - 2009
UMB Bank  December 1998 - 2002
Honeywell Aerospace  1997 - 1998
Kansas City Power & Light  1995 - 1997
Sprint Nextel  1995 - 1995

Skills
Database Architect, Database Group Manager, Senior SQL Server DBA, Senior Oracle DBA, Data Analysis, SQL Tuning, Data Mining, Data Management, Cycling, Backpacking, Team Leadership, Database Development, Database Security, Database Management, Database Administration, Relational Databases, Database Implementation, Database Optimization, database licensing, Database Research, PL/SQL, Metrics, Databases, Unix, SQL, Database Admin, Analysis, Oracle, Visio, Performance Tuning, Microsoft SQL Server, Disaster Recovery, Data Warehousing, SDLC, AIX, Systems Analysis, Business Intelligence, Solaris, Access, ETL, System Administration, Security, Boy Scouts, Managing Database, Capacity Planning, Licensing, T-SQL, SQL Server Management..., MySQL, Ksh

Education
Central Missouri State University   1992 — 1995
BSBA, Computer Information Systems

Sunset Bibile   1986 — 1989
Biblical Studies, Youth Services/Administration

Jessie Sight Jessie Sight Kansas City, Missouri Details
Jessie Sight's SMG - Service Management Group Experience June 2012 - February 2013
Job Compliance Manager at Adknowledge
Industry Marketing and Advertising
Experience
Adknowledge  March 2015 - Present
Adknowledge  March 2014 - February 2015
Adknowledge  February 2013 - February 2014
SMG - Service Management Group   June 2012 - February 2013
U.S. Senator Jerry Moran   August 2011 - December 2011

Skills
Editing, Customer Service, Time Management, Marketing, Analysis, Organization, Privacy Law, Compliance, Advertising, Copywriting, Salesforce.com, Microsoft Office, Online Marketing, Event Planning, Email Marketing, Online Advertising, Advertising Law

Education
University of Missouri-Kansas City   2009 — 2011
Bachelor of Arts, English

The George Washington University   2006 — 2007

Loyola University New Orleans   2006 — 2006

Ashton Botts Ashton Botts Kansas City, Missouri Details
Ashton Botts's SMG - Service Management Group Experience January 2015 - Present
Job Project Analyst Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   January 2015 - Present
Missouri Attorney General's Office  August 2014 - January 2015
William Jewell College  August 2013 - August 2014
Brown, Willbrand, Simon, Powell & Lewis, P.C.   January 2012 - July 2013
Lawrence County Record   August 2005 - December 2009
William Jewell College  May 2007 - December 2008

Skills
Westlaw, Legal Writing, Legal Research, Research, Public Speaking, Interpersonal..., Print Media, Analysis, Public Relations, Leadership

Education
University of Missouri-Columbia School of Law   2010 — 2013
JD, Law

William Jewell College   2006 — 2010
Bachelor of Arts (BA), Rhetoric and Political Communication

Krystal Jacobs Montague Krystal Jacobs Montague Shawnee, Kansas Details
Krystal Jacobs Montague's SMG - Service Management Group Experience October 2010 - Present
Job Director, Client Services at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   October 2010 - Present
NPC International  August 2005 - September 2010
Sullivan Higdon & Sink  December 2003 - July 2005

Skills
Market Research, Cross-functional Team..., Management, Strategic Planning, New Business Development, Account Management, Consumer Insight, Marketing Strategy, Marketing Management, Advertising, Integrated Marketing

Education
The University of Kansas
Bachelor of Science (B.S.), Journalism

Jacqueline Mueller Jacqueline Mueller Kansas City, Missouri Area Details
Jacqueline Mueller's SMG - Service Management Group Experience January 2015 - Present
Job Vice President, Client Services at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   January 2015 - Present
Service Management Group  June 2012 - Present
Market Force Information  July 2010 - June 2012
Market Force Information  November 2006 - July 2010
Potratz Partners Advertising  June 2006 - October 2006

Skills
Strategic Planning, Business Intelligence, Business Strategy, Account Management, Contract Negotiation, Innovation, Key Account Management, Team Leadership, Program Management, Negotiation, Organizing, Research, Market Research, Risk Management, New Business Development, client service, consultative selling, analysis, Consumer Insight, Consumer Insights, Customer Insight

Education
Concordia University   2001 — 2006
Bachelor of Commerce (B.Com.), Marketing, International Business

Christy Schlosser Christy Schlosser Kansas City, Missouri Area Details
Christy Schlosser's SMG - Service Management Group Experience March 2012 - September 2014
Job Consumer Insights Manager at Service Management Group
Industry Market Research
Experience
Service Management Group  October 2014 - Present
SMG - Service Management Group   March 2012 - September 2014
Applebee's  August 2010 - March 2012
Applied Marketing Research   August 2007 - August 2010
WB&A Market Research  May 2007 - August 2007

Skills
Customer Insight, Marketing Research, Survey Design, Market Research, Quantitative Research, Data Analysis, SPSS, Qualitative Research, Research, Questionnaire Design, Segmentation, Competitive Intelligence, Statistics, Survey Programming, Price Sensitivity, Conjoint Analysis, MaxDiff, Sawtooth, Strategic Communications, Consumer Insights, Competitive Analysis, Survey Research, Research Design, Quantitative Analytics, Report Writing, Online Research

Education
American University   2006 — 2007
M.A., Public Communication

Truman State University   2002 — 2006
B.A., Communication, Political Science

Jonathan Greenlee Jonathan Greenlee Kansas City, Missouri Details
Jonathan Greenlee's SMG - Service Management Group Experience January 2015 - Present
Job Vice President, Sales at SMG Service Management Group
Industry Research
Experience
SMG - Service Management Group   January 2015 - Present
Service Management Group  July 2012 - December 2014
T-Mobile  March 2010 - July 2012
Plaza III The Steakhouse   May 2006 - March 2010
Boulevard Brewing Company  May 2009 - August 2009
Uno Chicago Grill  January 2001 - May 2006

Skills
Microsoft Office 2007, Mobile Solutions, Telecommunications..., Fleet Management Mobile..., Courier Industry Mobile..., M2M Mobile Connectivity, Solutions Marketing, Business, Business Development, Marketing, Selling, Sales, Leadership, Sales Operations, Cold Calling, New Business Development, Sales Management, Retail, Market Research, Budgets, Time Management, Training, Business Intelligence, Employee Training, Management, Strategic Planning

Education
MidAmerica Nazarene University   2012 — 2014
Master of Business Administration (M.B.A.), 4.0 GPA

University of Missouri-Kansas City   2008 — 2011
Bachelor of Business Administration, Marketing

Johnson County Community College   2003 — 2006
Associates of Arts in Liberal Arts, Business and Law

Olathe East

Bridget Angles (UMKC-Student) Bridget Angles (UMKC-Student) Kansas City, Missouri Area Details
Bridget Angles (UMKC-Student)'s SMG - Service Management Group Experience September 2015 - Present
Job Accounting Coordinator at Service Management Group
Industry Accounting
Experience
SMG - Service Management Group   September 2015 - Present
SMG - Service Management Group   April 2015 - September 2015
The City of Overland Park   March 2014 - March 2015
Chi Omega  January 2014 - January 2015
Delta Sigma Pi  January 2014 - June 2014
Care.com  August 2012 - March 2014
Chi Omega  January 2013 - January 2014
YiaYia's Eurobistro   May 2009 - August 2012

Skills
Accounting, Financial Reporting, Internal Controls, Financial Accounting, Financial Analysis, Internal Audit, GAAP, Tax, General Ledger, Microsoft Excel, Account Reconciliation, Microsoft Office

Education
University of Missouri-Kansas City   2012 — 2015
Bachelor of Science (B.S.), Accounting

University of Missouri-Columbia

Alejandra Cortes Alejandra Cortes Kansas City, Missouri Area Details
Alejandra Cortes's SMG - Service Management Group Experience May 2015 - Present
Job Project Manager
Industry Marketing and Advertising
Experience
SMG - Service Management Group   May 2015 - Present
DineEquity, Inc.   October 2013 - May 2015
SMG - Service Management Group   2015 - 2015
SMG - Service Management Group   2015 - 2015
SMG - Service Management Group   2015 - 2015
SMG - Service Management Group   2015 - 2015
Q&A Focus Suites   July 2009 - October 2013
Free Lance  January 2000 - October 2013
Applied Marketing Research, Inc   May 2002 - June 2009
BHA Group  March 1999 - January 2000

Skills
Market Research, Focus Groups, Marketing Research, Spanish, Project Management, Leadership, Quantitative Research, Social Networking, Proposal Writing, Marketing, Data Analysis, Qualitative Research, Advertising Research, Advertising, Research, Analysis

Education
Rockhurst University, Kansas City Missouri   2000 — 2001
Masters, Business Administration - Marketing

Tecnológico de Monterrey   1994 — 1998
Bachelor of Arts (BA), Marketing

Instituto Tecnológico y de Estudios Superiores de
Bachelor of Arts, Marketing

Jessica Fardella Jessica Fardella Kansas City, Missouri Area Details
Jessica Fardella's SMG - Service Management Group Experience July 2014 - Present
Job Project Manager at SMG Service Management Group
Industry Hospital & Health Care
Experience
SMG - Service Management Group   July 2014 - Present
BIME Analytics  January 2014 - July 2014
Morgan Hunter Healthcare   October 2008 - January 2014

Skills
Cerner, Ambulatory, Healthcare Information..., Healthcare, EMR, EHR, Healthcare Consulting, Sourcing, Cerner CCL, ASAP, Internet Recruiting, HIPAA, HL7, PowerChart, SurgiNet, Interviews, Information Technology, Recruiting, College Recruiting, Hospitals, PharmNet, Informatics, SDLC, Contract Recruitment, analytics, Web Analytics, Business Analysis, Cloud Computing, SaaS, Cloud Applications, Cloud Security, Competitive Analysis, Predictive Analytics, Consulting, Epic Systems, CPOE, Analytics

Education
Washburn University   2000 — 2004

University of Kansas
MSW

Drew Shoemaker Drew Shoemaker Kansas City, Missouri Area Details
Drew Shoemaker's SMG - Service Management Group Experience May 2014 - August 2014
Job Associate Software Engineer at SMG Service Management Group
Industry Computer Software
Experience
Google  October 2013 - April 2015
UMKC  August 2014 - December 2014
SMG - Service Management Group   May 2014 - August 2014
Midwest Contracting Services, LLC   August 2012 - May 2014
Careers In Nonprofits  May 2012 - July 2012
Friends of John Delaney  February 2012 - May 2012
Friends of John Delaney  February 2012 - February 2012
Sichuan International Studies University  August 2011 - November 2011

Skills
Recruiting, Research, Nonprofits, Japanese, Political Science, Python, Editing, C#, C++, Scrum, SharePoint, REST, Visual Studio, Team Foundation Server, TFS, APIs, Employee Training, Teaching English as a..., Mandarin, Curriculum Design, Office Administration, HRIS

Education
University of Missouri-Kansas City   2013 — 2016
Bachelor’s Degree, Computer Science

Drake University   2007 — 2011
Bachelor’s Degree, International Relations

関西学院大学 / Kwansei Gakuin University   2009 — 2010
Certificate, Japan and East Asia Studies

Lynne Covington Lynne Covington Jacksonville, Florida Details
Lynne Covington's SMG - Service Management Group Experience June 2014 - April 2015
Job Events
Industry Entertainment
Experience
Hampton Golf  September 2015 - Present
Mary Kay Idependent Consultant  March 2015 - Present
Savor...   January 2014 - Present
SMG - Service Management Group   June 2014 - April 2015
Heritage College & Heritage Institute  January 2011 - November 2011

Skills
Event Management, Operations Management, Microsoft Office, Educational Leadership, Event Planning, Destination Events, Wedding Planning, Direct Sales, Sales Management, Social Media Marketing, Parties, Corporate Events, Blogging, Community Outreach, Nonprofits, Leadership Development, Leadership, Public Relations, Public Speaking, Social Media, Time Management, Weddings, Social Networking, Staff Development, Entrepreneurship, Customer Service, Outlook, Training, Fundraising, Advertising, Facebook, Hospitality, Marketing Communications, Email Marketing, Project Planning, Marketing Strategy, Team Building, Press Releases, Sales, Management, Newsletters, Budgets, Coaching

Education
University of Phoenix   2014 — 2018
D.B.A, Business Administration and Management, General

Strayer University-Florida   2011 — 2012
Masters of Science, Organizational Leadership

University of Central Florida   2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

April Newby April Newby Kansas City, Missouri Area Details
April Newby's SMG - Service Management Group Experience February 2015 - Present
Job Project Analyst at Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   February 2015 - Present
Two West  October 2012 - February 2015
Service Management Group  March 2012 - October 2012
VFW  August 2010 - March 2012

Skills
Digital Media, Public Relations, Advertising, Social Media Marketing, Blogging, Interactive Marketing, Leadership, Publishing, Social Media, Marketing Communications, Editing, Press Releases, Strategic Communications, Public Speaking, Project Management, Strategic Planning, Marketing, Research, Digital Marketing, Integrated Marketing, Facebook, Account Management, Copywriting, Digital Strategy, Event Management, Adobe Creative Suite, Direct Marketing, Market Research, Event Planning, Email Marketing, Brochures, Direct Mail, Management, Fundraising, Online Marketing, Newsletters

Education
Kansas State University   2006 — 2010
B.A., Public Relations and Spanish

Heather Tice Heather Tice Kansas City, Missouri Area Details
Heather Tice's SMG - Service Management Group Experience May 2015 - Present
Job Research Analyst at SMG Service Management Group
Industry Management Consulting
Experience
SMG - Service Management Group   May 2015 - Present
SMG - Service Management Group   June 2014 - April 2015
Volunteer Program Assessment - University of Nebraska at Omaha   November 2013 - May 2014
Volunteer Program Assessment - University of Nebraska at Omaha   January 2013 - May 2014
University of Nebraska at Omaha  August 2012 - May 2014
Center for Applied Psychological Services (UNO)   March 2013 - February 2014
Cobalt Astra  May 2013 - July 2013
Visual Data Software   January 2012 - May 2012
University of Kansas  August 2011 - May 2012
Scripps Health  June 2011 - August 2011

Skills
Employee Engagement, Personnel Selection, Job Analysis, Organizational..., Employee Surveys, Training & Development, SPSS, Research, Statistics, Psychology, Data Analysis, Survey Research, Analysis, SAS, Microsoft Office, AMOS, Survey Design, Qualtrics, Microsoft Excel, Consulting, Organizational..., Quantitative Research, Structural Equation..., Factor Analysis, Technical Writing, PowerPoint, APA Style, Microsoft Word, Literature Reviews, Customer Service, Communication Skills, Leadership, Team-oriented, Higher Education, Program Evaluation, Qualitative Research, Market Research

Education
University of Nebraska at Omaha   2012 — 2014
Master of Science (MS), Industrial and Organizational Psychology

University of Kansas   2008 — 2012
Bachelor of Arts (BA), Psychology

Mark Minor Mark Minor Kansas City, Missouri Area Details
Mark Minor's SMG - Service Management Group Experience August 2014 - Present
Job Product Owner Mobile at iModules Software
Industry Computer Software
Experience
iModules Software  September 2015 - Present
SMG - Service Management Group   August 2014 - Present
LockPath, Inc.   August 2012 - August 2014
H&R Block  September 2004 - July 2012
VML  February 2003 - September 2004
VML  October 2000 - February 2003

Skills
Product Management, Product Marketing, Management, Marketing, Social Media Marketing, Business Process..., Process Improvement, Program Management, Analysis, Business, Account Management, Brand Development, Leadership, B2B, Digital Media, Marketing Strategy, Digital Marketing, Mobile Applications, Mobile Phone Apps, Analyst Relations, User Experience, Voice of the Customer, Strategy, Business Intelligence, CRM, Integrated Marketing, Social Media, Strategic Planning

Education
Kansas State University   1992 — 1997
B.S., Advertising, Marketing, Journalism

Kansas State University   1992 — 1997
bachelor of science, Advertising

Abigale Weydert Abigale Weydert Kansas City, Missouri Area Details
Abigale Weydert's SMG - Service Management Group Experience May 2014 - Present
Job Project Manager at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   May 2014 - Present
The Kansas City Star  March 2012 - April 2014
The Kansas City Star  February 2004 - April 2014
The Olathe News  February 2004 - October 2005

Skills
Problem Solving, Marketing Strategy, Digital Marketing, Reputation Management, Traditional Media, Account Management, Relationship Management, Creative Writing, Strategic Communications, Advertising, Newspaper, Editing, Advertising Sales, Business Development, Direct Marketing, Online Marketing, Newsletters, Digital Media, Cold Calling, Media Planning, SEO, Lead Generation, SEM

Education
Iowa State University   2000 — 2003
BA in Journalism, Public Relations, Advertising

Melissa Buck Melissa Buck Kansas City, Missouri Area Details
Melissa Buck's SMG - Service Management Group Experience August 2015 - Present
Job Experienced HR Assistant and Customer Service Rep
Industry Human Resources
Experience
SMG - Service Management Group   August 2015 - Present
Office Team  March 2015 - June 2015
Alex R. Masson, Inc.   March 2012 - September 2014
Kathleen's Flowers   June 2006 - February 2012
KVC Behavioral Healthcare  October 2005 - March 2006
Holiday Inn Hotel & Suites  September 2004 - June 2005
Kaw Valley Greenhouse   October 2002 - February 2003

Skills
Customer Satisfaction, Sales Process, Customer Service, Sales, Sales Prospecting, Leadership, Social Media, Team Building, Microsoft Office, Time Management, Social Networking, Marketing, Data Analysis, Account Management, Retail, Microsoft Excel, Project Management, Event Planning, Training, Communication, Human Resources

Education
Kansas State University   1998 — 2004
Bachelor of Arts (B.A.), Environmental Studies

Kansas School of Floral Design   2001 — 2001
Certified Floral Designer, Floral Design and Business Management

Kyle Snow Kyle Snow Kansas City, Missouri Area Details
Kyle Snow's SMG - Service Management Group Experience May 2015 - Present
Job Solution Analyst at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   May 2015 - Present
SMG - Service Management Group   July 2014 - April 2015
Legends Corner Bar & Grille   November 2013 - May 2014
Augustana College  January 2011 - May 2014
Wheaton Park District  May 2011 - August 2012
Augustana College  February 2012 - May 2012

Skills
Microsoft Office, Conversational Spanish, Spanish, PowerPoint, Event Planning, Public Speaking, Team Leadership, Microsoft Excel, Microsoft Word, Sports, Social Media, Travel, Fundraising, Teamwork, Social Networking

Education
Augustana College   2010 — 2014
International Business & Spanish, Senior

Wheaton Warrenville South High School

Ashley Goode Ashley Goode Greater Atlanta Area Details
Ashley Goode's SMG - Service Management Group Experience April 2013 - 2014
Job Senior Manager, Medallia Professional Services
Industry Market Research
Experience
Medallia  June 2015 - Present
Medallia, Inc.   2014 - 2015
SMG - Service Management Group   April 2013 - 2014
The Marketing Workshop, Inc.   2012 - 2013
dunnhumby  2009 - 2012
University of Alabama  2007 - 2009
Aging Infrastructure Systems Center of Excellence, U of A   2007 - 2009

Skills
Loyalty Marketing, Customer Loyalty, Customer Analytics, Price Optimization, Promotional..., Merchandising Strategies, Customer Segmentations, Client Engagement, Marketing Strategy, Direct Marketing, Loyalty Program..., Software Design, Software Training, Organizational Change, Agile Project Management, Retail CPG and Supplier..., Qualitative Market..., Category Management, Strategic Consulting, Quantitative Research, Quantitative Analysis, Survey Design, Software Product..., Solution Implementation, Software Implementation, Customer Analysis, Brand Loyalty, Segmentation, Loyalty Programs, Customer Engagement, Qualitative Research, Consumer Behaviour, Marketing Research, Product Management, Focus Groups, Strategy, Quantitative Analytics, Analytics, Management, Change Management, Hands-on Training, Market Research, Consulting, Leadership

Education
University of Alabama   2007 — 2009
MBA, Enterprise Consulting/Management Information Systems

University of Montevallo   2003 — 2007
BA, English / History

Derrick Cline Derrick Cline Kansas City, Missouri Area Details
Derrick Cline's SMG - Service Management Group Experience October 2014 - Present
Job Consumer Insights Manager at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   October 2014 - Present
SMG - Service Management Group   September 2012 - October 2014
SMG - Service Management Group   December 2009 - September 2012
the Sunflower Group  September 2006 - December 2009
Kansas State University  December 2002 - June 2005

Skills
SPSS, Customer Satisfaction..., ArcGIS, MapInfo, ANOVA, Logistic Regression, Linear Regression, Excel, SAS, Market Research, Segmentation, Survey Research, Reporting & Analysis, Programming, Structural Equation..., Survey Design, Python, Data Analysis, Analysis, Marketing Research, Quantitative Research, Questionnaire Design, Cluster Analysis, Microsoft Excel

Education
Kansas State University   2003 — 2005
M.A., Sociology

Kansas State University   1998 — 2002
B.S., Sociology and Psychology

Hutchinson High School   1994 — 1998
Diploma

Sara Young, MBA Sara Young, MBA Kansas City, Missouri Area Details
Sara Young, MBA's SMG - Service Management Group Experience February 2015 - Present
Job Director of Client Services
Industry Marketing and Advertising
Experience
SMG - Service Management Group   February 2015 - Present
SMG - Service Management Group   July 2012 - January 2015
SMG - Service Management Group   December 2010 - June 2012
SMG - Service Management Group   December 2009 - November 2010
Embarq  June 2007 - November 2009
Wal-Mart Stores, Inc.   May 2004 - August 2006

Skills
Marketing, Marketing Research, Analytics, Customer Insight, Market Research, Competitive Analysis, Marketing Strategy, Project Management, Cross-functional Team..., Strategy, Vendor Management, Account Management, Leadership, Strategic Planning, Management

Education
Rockhurst University   2006 — 2008
MBA, International Business

Missouri State University   2000 — 2004
BS, Marketing Research, International Marketing

Ryan Cain Ryan Cain Kansas City, Missouri Area Details
Ryan Cain's SMG - Service Management Group Experience September 2015 - Present
Job Mobile Software Engineer at SMG Service Management Group
Industry Computer Software
Experience
SMG - Service Management Group   September 2015 - Present
Gift Card Impressions, LLC  May 2013 - September 2015
Perceptive Software  October 2010 - April 2013
Perceptive Software  June 2008 - October 2010
Kansas State University  May 2004 - May 2008

Skills
Troubleshooting, Databases, Enterprise Content..., Enterprise Software, Requirements Analysis, Business Analysis, Networking, SQL, Salesforce.com, Document Management, SaaS, Servers, JavaScript, Windows Server, Web Applications, Document Imaging, VBScript, Software Documentation, Solution Architecture, Microsoft Office, Linux, VMware, Integration, Java, Bash, HTML 5, CSS3, Server Architecture, Technical Analysis, Technical Architecture, APIs, Web Services API, Amazon Web Services..., Rackspace Cloud, API Development, Consulting, PHP, Magento, iOS Development, Objective-C, Swift, iOS, Mobile Technology

Education
Kansas State University   2003 — 2008
Bachelor of Science (B.S.), Finance, General

Clay Meyer Clay Meyer Kansas City, Missouri Details
Clay Meyer's SMG - Service Management Group Experience June 2006 - March 2008
Job Editor, FCA Magazine at Fellowship of Christian Athletes
Industry Nonprofit Organization Management
Experience
Fellowship of Christian Athletes  March 2008 - Present
SMG - Service Management Group   June 2006 - March 2008
University of Kansas Athletics  August 2002 - May 2005

Skills
Nonprofits, Public Relations, Social Media, Editing, Media Relations, Social Networking, Facebook, Marketing Communications, Social Media Marketing, Leadership, Strategic Planning, Fundraising, Volunteer Management, Event Planning, Management, Team Building

Education
The University of Kansas   2002 — 2006
Bachelor of General Studies, Economics

Jessica Peak Jessica Peak Kansas City, Missouri Area Details
Jessica Peak's SMG - Service Management Group Experience July 2014 - Present
Job Project Analyst at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   July 2014 - Present
Northwest Missouri State University Kansas City Alumni & Friends Chapter   April 2014 - Present
Northwest Missouri State University Kansas City Alumni & Friends Chapter   May 2012 - Present
Grantham University  February 2014 - July 2014
Northwest Missouri State University Kansas City Alumni & Friends Chapter   April 2013 - April 2014
Grantham University  January 2012 - February 2014
Parenting Children with Special Needs   May 2012 - April 2013
Grantham University  July 2011 - January 2012
Grantham University  April 2010 - September 2011
Olympic Pool Management and Northland Pool Management   January 2005 - September 2010

Skills
Fundraising, Team Building, Customer Service, Promotions, Team Leadership, Purchasing, Marketing Communications, Customer Relations, Coaching, Event Planning, Inventory Management, Event Management, Administration, Teamwork, Facebook, Press Releases, Social Media, Direct Sales, Philanthropy, Customer Experience, Customer Loyalty, Corporate Events, Sales, Time Management, Advertising, Program Management, Leadership, Training, Leadership Development, Strategic Planning, Marketing, System Administration, Brand Loyalty, Management, Marketing Strategy, Public Speaking, Recruiting, Email Marketing, Community Outreach, Newsletters, Research, Social Networking, Account Management, Budgets, Project Planning, Project Management, Nonprofits, Trade Shows

Education
Grantham University   2010 — 2011
Master of Business Administration, Project Management

Northwest Missouri State University   2004 — 2008
Bachelor of Science, Business Management

Northwest Missouri State University   2004 — 2008
Bachelor of Science, Marketing

   2007 — 2007
Business, January 2007-August 2007

Oak Park High School
4.10

Rebecca Daley Rebecca Daley Oklahoma City, Oklahoma Area Details
Rebecca Daley's SMG - Service Management Group Experience July 2014 - December 2014
Job Wine is good for the soul
Industry Hospitality
Experience
Picasso Café   2015 - Present
SMG - Service Management Group   July 2014 - December 2014
Tommy's Italian grill   May 2014 - July 2014
Iguana Mexican Grill   September 2008 - May 2014
La Baguette Bisto   February 2007 - September 2008
Deep Fork Group   August 2005 - February 2007
Nonna's   January 2004 - August 2005
Lotus Sushi   November 2002 - January 2004

Skills
Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Revenue Analysis, Pre-opening, Restaurants, New Restaurant Openings, Tequila, Restaurant Management, Micros, Fine Dining, Menu Development, Catering, Wine, Bartending, Food Service, Food, Recipes, Sanitation, P, Hiring, Wine Tasting, Beer

Education
University of Oklahoma   2002 — 2005
Zoology/Microbology

Labette Community College   2000 — 2002
Associate's degree, Biology, General

Brandon Kuzara Brandon Kuzara Kansas City, Missouri Area Details
Brandon Kuzara's SMG - Service Management Group Experience April 2015 - Present
Job Project Analyst at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   April 2015 - Present
PlattForm  September 2014 - May 2015
Grey Group  June 2014 - August 2014
Gould Evans  January 2014 - May 2014
University of Kansas  August 2012 - May 2014
TNS UK   May 2013 - July 2013
Kohl's Department Stores  May 2012 - August 2012
OJOS Eyewear   January 2012 - May 2012

Skills
Leadership, Management, Customer Service, Marketing, Marketing Research, Project Management, Research, Retail, Non-profit Leadership, Risk Management, SPSS, Promotions, Google Analytics, Social Listening, Market Research, Public Speaking, Microsoft Office, PowerPoint, Training

Education
University of Kansas   2010 — 2014
Bachelor of Science (BS), Marketing

Greg Stansberry Greg Stansberry Kansas City, Missouri Area Details
Greg Stansberry's SMG - Service Management Group Experience February 2015 - Present
Job Senior Project Manager at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   February 2015 - Present
Service Management Group  January 2013 - January 2015
Service Management Group  January 2012 - December 2012
Service Management Group  September 2007 - December 2011

Skills
Customer Insight, Marketing Research, Market Research, Data Analysis, Survey Design, Quantitative Research, Analytics, Analysis

Education
University of Missouri-Columbia   2002 — 2007

Devin Turner Devin Turner Ottawa, Kansas Details
Devin Turner's SMG - Service Management Group Experience May 2014 - Present
Job Associate Software Engineer at SMG Service Management Group
Industry Consumer Electronics
Experience
SMG - Service Management Group   May 2014 - Present
The University of Kansas, Center for Research Methods and Data Analysis   August 2013 - May 2014
Garmin International  May 2013 - August 2013
NIC Inc.  January 2012 - May 2013
NIC Inc.  May 2011 - December 2011
The University of Kansas, College of Liberal Arts & Sciences   September 2010 - May 2011

Skills
C++, Python, Java, MySQL, CSS, C, C#, .Net, JavaScript, jQuery, HTML, Linux, Ubuntu, Software Development, Git, Microsoft Office, Active Directory, Exchange 2007, Powershell Scripting, Adobe Creative Suite, Unity3D, JSON, XML, Microsoft Exchange, Visio, SharePoint, Web Applications, PHP

Education
University of Kansas   2010 — 2014
Bachelor of Science (B.S.), Computer Science, 3.26

Johnson County Community College   2012 — 2012

Ottawa High School   2006 — 2010

Justin Yurkovich Justin Yurkovich Kansas City, Missouri Area Details
Justin Yurkovich's SMG - Service Management Group Experience January 2015 - Present
Job Research Analyst at SMG Service Management Group
Industry Research
Experience
SMG - Service Management Group   January 2015 - Present
Sprint  November 2012 - November 2014
Sprint  August 2011 - November 2012
Whole Foods Market  August 2010 - August 2011
UNMC  January 2009 - December 2009
University of Nebraska at Omaha  August 2007 - August 2008
University of Nebraska at Omaha  August 2005 - August 2007
Sprint  June 2004 - August 2004

Skills
Organizational..., Job Analysis, Statistics, Research Design, Survey Design, SPSS, Analysis, Training, Workshop Facilitation, Research, Psychometrics, Interviews, Data Analysis, Program Evaluation, Leadership Development, Qualitative Research, Psychology, Performance Management, Talent Management, Microsoft Office, Higher Education, Organizational..., SAS, Management, Recruiting, Leadership, Quantitative Research, Statistical Data..., Survey Research, Teaching, PASW, SPSS Dimensions, SPSS Data Collection, Qualtrics

Education
University of Nebraska at Omaha   2004 — 2015
Doctor of Philosophy (PhD), Industrial/Organizational Psychology

University of Northern Iowa   2002 — 2005
MA, Industrial/Organizational Psychology

The University of Kansas   1998 — 2002
Bachelor's, Psychology

Beth (Olson) Melin Beth (Olson) Melin Kansas City, Missouri Details
Beth (Olson) Melin's SMG - Service Management Group Experience May 2014 - Present
Job Solution Analyst at SMG Service Management Group
Industry Entertainment
Experience
SMG - Service Management Group   May 2014 - Present
AMC Theatres  May 2010 - March 2014
AMC Theatres  January 2006 - May 2010
Japan Exchange and Teaching Program(me) (JET)   July 2004 - July 2005

Skills
Editing, Event Planning, Public Speaking, Japanese, Training, Social Media, Microsoft Office, Customer Service, Event Management, Entertainment, Research, Microsoft Excel, Microsoft Word, PowerPoint, International Relations, Creative Writing, Social Media Marketing, Fundraising, Teaching, Customer Satisfaction, Social Networking, Facebook, Customer Loyalty...

Education
University of Kansas   2002 — 2004
Bachelor of Arts, East Asian Studies - Japanese

Firoz Jokhi Firoz Jokhi Lenexa, Kansas Details
Firoz Jokhi's SMG - Service Management Group Experience May 2014 - July 2014
Job Team Lead at Quest Diagnostics
Industry Computer Software
Experience
Quest Diagnostics  July 2012 - Present
SMG - Service Management Group   May 2014 - July 2014
Agile Fish, LLC   February 2014 - April 2014
Quest Diagnostics  July 2012 - February 2014
CSC  January 2012 - July 2012
Security Benefit  May 2010 - December 2011
Verizon Business  June 2008 - April 2010
American Business Solutions Inc.  March 2003 - June 2008

Skills
.NET, WCF, ASP.NET MVC, ASP.NET, XML, JavaScript, Visual C#, VB.NET, SQL Server 2000-2008, jQuery, ADO.NET, SOA, Agile, Scrum, Visual Studio, Enterprise Library, LINQ, Unit Testing, SaaS, Windows Services, XAML, Design Patterns, TFS, NUnit, Linq2Sql, Visual Studio 2010, Microsoft SQL Server, C#, Agile Methodologies, SDLC, Databases, Web Services, MVC, CSS, IIS, T-SQL, AJAX, SSIS, SSRS, Agile Application...

Education
University of Missouri-Kansas City
MS, Electrical & Computer Engg.

University of Mumbai
BE, Electrical & Computer Engg.

Jeffrey Jokerst Jeffrey Jokerst Greater Omaha Area Details
Jeffrey Jokerst's SMG - Service Management Group Experience March 2015 - Present
Job Vice President at SMG Service Management Group
Industry Management Consulting
Experience
SMG - Service Management Group   March 2015 - Present
Service Management Group  March 2012 - Present
Gallup  June 2009 - March 2012
Gallup Consulting  2007 - March 2012
Boys Town  April 2006 - July 2007
Boys Town  May 2000 - April 2006

Skills
Leadership Development, Organizational..., Project Management, Strategic Planning, Leadership, Employee Engagement, Management Consulting, Market Research, Organizational..., Operations Management, Performance Management, Strategy, Executive Coaching, Talent Management, Management, Nonprofits, Employee Relations, Program Management, Change Management, Consulting

Education
University of Nebraska at Omaha   1997 — 2001
BS, Psychology

Bellevue University
MS, Psychology

Deanna Ricke (Puccinelli) Deanna Ricke (Puccinelli) Kansas City, Missouri Area Details
Deanna Ricke (Puccinelli)'s SMG - Service Management Group Experience September 2010 - January 2012
Job President, Captiva Consulting Company
Industry Marketing and Advertising
Experience
SMG  February 2012 - January 2014
SMG - Service Management Group   September 2010 - January 2012
Captiva Consulting Company, Inc.   June 2000 - August 2010
Fox Cable Networks  1998 - 2000
The Walt Disney Company  1994 - 1998

Skills
Database Marketing, Marketing, Account Management, Sales, Market Research, Survey Design, CRM, Training, Customer Insight, Customer Experience, Marketing Strategy, Brand Loyalty, Marketing Communications, Strategic Planning, Integrated Marketing, Social Media, Analytics, Competitive Intelligence, Interactive Marketing, Marketing Research, Social Media Marketing, Direct Marketing, Digital Marketing

Education
The University of Kansas
B.S. Journalism; M.A. Communication Studies

Daniel Finkel Daniel Finkel Greater Boston Area Details
Daniel Finkel's SMG - Service Management Group Experience May 2015 - Present
Job Principal Engineer at SMG Service Management Group
Industry Defense & Space
Experience
SMG - Service Management Group   May 2015 - Present
MIT Lincoln Laboratory  May 2012 - May 2015
MIT Lincoln Laboratory  January 2005 - May 2012
Boeing  May 2004 - August 2004
Intelligent Information Systems  2000 - 2003
GE Healthcare  1999 - 1999

Skills
Matlab, Simulations, Systems Engineering, Algorithms, Leadership, Optimization, Machine Learning, Artificial Intelligence

Education
North Carolina State University   2002 — 2005
PhD, Mathematics, Operations Research

North Carolina State University   1998 — 2000
M.S., Applied Mathematics

State University of New York College at Fredonia   1994 — 1998
BS, Mathematics, Computer Science

Emily Goldman Emily Goldman Leawood, Kansas Details
Emily Goldman's SMG - Service Management Group Experience June 2015 - August 2015
Job Math 110 Undergraduate Teaching Assistant
Industry Higher Education
Experience
University of Pennsylvania  August 2015 - Present
SMG - Service Management Group   June 2015 - August 2015
MobileCare 2U   May 2014 - August 2014
Addie Rose Boutique   March 2012 - August 2014
Photos4Good   August 2010 - July 2014
Blue Valley North Stampede, School Store   May 2013 - May 2014
StandWithUs  September 2012 - June 2013
Blue Valley North Stampede, School Store   May 2012 - May 2013

Skills
Entrepreneurship, Start-ups, Social Media, Management, Social Media Marketing, Public Relations, Marketing, Salesforce.com, Analysis, Customer Service, Event Planning, Public Speaking, Community Outreach, Leadership, Microsoft Office, PowerPoint

Education
University of Pennsylvania - The Wharton School   2014 — 2018
Bachelor of Science (BS) in Economics

Blue Valley North High School   2010 — 2014

Kaytlynn Clemons Kaytlynn Clemons Kansas City, Missouri Details
Kaytlynn Clemons's SMG - Service Management Group Experience June 2015 - August 2015
Job Associate Solution Analyst at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   June 2015 - August 2015
SMG - Service Management Group   June 2014 - May 2015
University of Central Missouri  October 2012 - June 2014
Show-Me Christian Youth Home  May 2013 - September 2013

Skills
Social Media Marketing, Public Relations, Public Speaking, Event Planning, Social Media, Marketing, Blogging, Microsoft Office, Market Research, Time Management, Social Networking, Press Releases, Microsoft Word, Customer Service, PowerPoint, Teaching, Fundraising, Community Outreach, Prezi, Youth Ministry, Social Media Integration, Community Service, SPSS

Education
University of Central Missouri   2015 — 2017
Master of Business Administration (MBA), Public Relations

University of Central Missouri   2011 — 2014
Bachelor of Science in Business Administration, Major Marketing/Minor: Marketing

Raytown High School   2007 — 2011
High School Diploma

Mark R. Salesses Mark R. Salesses Washington D.C. Metro Area Details
Mark R. Salesses's SMG - Service Management Group Experience 1981 - 1984
Job Vice President of Sales at Eurest Services (the Support Services arm of Compass Group USA)
Industry Facilities Services
Experience
Eurest Services (a Compass Group USA company)   February 2014 - Present
Sodexo  September 2012 - February 2014
Hargrove, Inc.   2007 - 2012
AGS Exposition Services, Inc.   2004 - 2007
The Expo Group  1999 - 2004
EAX Worldwide   1997 - 1999
Sodexo  1994 - 1997
GES EMEA  1992 - 1993
Andrews - Barlett Exposition Services   1987 - 1992
SMG - Service Management Group   1981 - 1984

Education
Springfield College
Bachelor of Science, Physical Education

Western Illinois University
Master's of Science (1 credit shy), Sports Adminstration

Trevor Dennie Trevor Dennie Kansas City, Missouri Details
Trevor Dennie's SMG - Service Management Group Experience August 2014 - Present
Job Associate Software Engineer at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   August 2014 - Present
Service Management Group  December 2013 - August 2014
Service Management Group  August 2012 - December 2013
Western Carolina University  August 2011 - December 2011
Western Carolina University  August 2010 - May 2011
Verizon  May 2008 - July 2008

Skills
SPSS, Statistics, Psychological Assessment, Data Analysis, Survey Research, Psychological Testing, Java, Qualitative Research, Research Design, Quantitative Research, Photoshop, R, Qualtrics, SPSS Text Analytics, Relative Weights, Survey Design, Sawtooth, Data Mapping, MMPI, WJ-III, WISC, WAIS, Analysis

Education
Western Carolina University   2010 — 2012
M.A; 2010 B.S, Psychology

Appalachian State University   2007 — 2010
Bachelor of Science (B.S.), Psychology

Nate Ruhl Nate Ruhl Kansas City, Missouri Area Details
Nate Ruhl's SMG - Service Management Group Experience December 2014 - Present
Job Technical Team Leader at SMG Service Management Group
Industry Information Technology and Services
Experience
SMG - Service Management Group   December 2014 - Present
Service Management Group  April 2011 - Present
Lee's Summit North High School  February 2009 - Present
Service Management Group  January 2010 - March 2011
Service Management Group  June 2009 - January 2010
Service Management Group  February 2008 - June 2009
Service Management Group  December 2006 - February 2008
Los Angeles Dodgers  December 2002 - August 2004
Cincinnati Reds  August 2002 - December 2002
Tampa Bay Devil Rays  June 1996 - August 2002

Skills
Data Analysis, Microsoft SQL Server, SQL, Analytics, Databases, HTML, C#, Visual Studio, CSS, .NET, Database Design, Business Intelligence, Testing, Access, ASP.NET, Programming, XML, Software Development, Agile Methodologies

Education
Park University   2004 — 2012
Bachelors, Management of Information Systems

Park University
Bachelor's degree, Management of Information Systems

Denise Dibben Denise Dibben Kansas City, Missouri Area Details
Denise Dibben's SMG - Service Management Group Experience March 2015 - Present
Job Project Analyst at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   March 2015 - Present
Sutherlands  January 2015 - February 2015
Sutherlands  June 2013 - January 2015
Knacktive  January 2013 - May 2013
Sara Davidson Consulting, LLC   May 2012 - September 2012
ARAMARK  August 2009 - November 2011
Bayer Animal Health  May 2011 - August 2011

Skills
Social Media Marketing, Facebook, Customer Service, Social Media, Microsoft Office, Project Management, Leadership, Microsoft Word, Team Leadership, Microsoft Excel, Management, Training, Sales, Public Speaking, Time Management, Leadership Development, Operations Management, Marketing, Team Building, Project Planning, PowerPoint, Social Networking, Teamwork, Event Planning

Education
Northwest Missouri State University   2009 — 2013
B.S., Marketing & Business Management

Benedictine College   2008 — 2009

Karoline Frano Karoline Frano Dallas/Fort Worth Area Details
Karoline Frano's SMG - Service Management Group Experience December 2014 - Present
Job Associate Research Analyst
Industry Market Research
Experience
SMG - Service Management Group   December 2014 - Present
Boston University  January 2014 - May 2014
White House Black Market  September 2012 - February 2014
SECURITY EUROPE   June 2013 - August 2013
Boston University  January 2013 - August 2013
Grotta Marketing Research   August 2011 - August 2012
Gladney Center for Adoption  June 2011 - July 2011

Skills
Social Media, Qualitative Research, SPSS, Social Networking, Blogging, Sales, Facebook, Advertising, Online Research, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Event Planning, Adobe Creative Suite, Focus Groups, Surveying, Survey Design, Qualtrics, Writing, Competitive Analysis, Public Relations, Marketing, Research, International Relations

Education
Boston University   2012 — 2014
MA International Relations & International Communications, Communication Research and Security Studies, 2nd year graduate student

Texas Christian University   2008 — 2011
Bachelor of Science (B.S.), Strategic Communications

Justin Bowenschulte Justin Bowenschulte Springfield, Missouri Details
Justin Bowenschulte's SMG - Service Management Group Experience June 2015 - Present
Job Solution Analyst at SMG
Industry Market Research
Experience
SMG - Service Management Group   June 2015 - Present
Mercy  August 2014 - June 2015
Ernie Biggs Piano Bar   August 2013 - May 2015
Lake Country Soccer, Inc   December 2012 - September 2013
Southwest United Soccer Club   October 2012 - July 2013
State Bank of Southwest Missouri  February 2012 - September 2012
Mercy  January 2011 - July 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Budgets, Strategic Planning, Negotiation, Social Media, Facebook, Teamwork, Social Networking, Marketing, Process Scheduler, Management, Analysis

Education
Drury University   2010 — 2014
Bachelor's degree, Management & Marketing

Springfield Catholic High School

Taylor Halterman Taylor Halterman Kansas City, Missouri Area Details
Taylor Halterman's SMG - Service Management Group Experience June 2015 - Present
Job Solution Manager at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   June 2015 - Present
SMG - Service Management Group   July 2014 - Present
Service Management Group  July 2012 - July 2014
Service Management Group  May 2012 - July 2012
Jimmy's Steakhouse   May 2010 - May 2012
Holder Susan Slusher Oxenhandler, LLC   August 2011 - February 2012

Skills
Microsoft Office, Outlook, Market Research, SharePoint, Access, Business Analysis, Project Management, SPSS, Survey Design, Report Development, Report Design, Reporting & Analysis, Requirements Analysis, Project Coordination, Marketing, Customer Service

Education
University of Missouri-Columbia   2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing

Aubrey Peeke Aubrey Peeke Kansas City, Missouri Details
Aubrey Peeke's SMG - Service Management Group Experience February 2015 - Present
Job Sales Operations Analyst
Industry Marketing and Advertising
Experience
SMG - Service Management Group   February 2015 - Present
Service Management Group  March 2013 - Present
Service Management Group  November 2012 - March 2013
Integrated MarketingWorks  April 2010 - December 2012
PlattForm Advertising  January 2009 - September 2009
PlattForm Advertising  September 2008 - January 2009

Skills
Advertising, Social Media Marketing, Social Media, Online Advertising, Integrated Marketing, Interactive Marketing, Media Relations, Marketing Communications, Facebook, Marketing Strategy, Press Releases, B2B, Public Relations, Salesforce.com, Digital Marketing, Promotions, Trade Shows, Budget Analysis, Merchandising, Marketing, Media Planning, Online Marketing, Marketing Research, Project Management

Education
University of Kansas   2004 — 2008
Advertising: Strategic Communications, Minor in Business Administration

Ashraf Kazmi Ashraf Kazmi Kansas City, Kansas Details
Ashraf Kazmi's SMG - Service Management Group Experience September 2015 - Present
Job Inside Sales Representative
Industry Marketing and Advertising
Experience
SMG - Service Management Group   September 2015 - Present
Glazer's Distributors  January 2013 - Present
Mariscos & the Top Shelf Bar   July 2010 - October 2013
Johnny's Tavern  January 2008 - July 2010
Fraternal Order of the Eagles   January 2008 - January 2010

Skills
Wine, Management, Restaurants

Education
Kansas State University   2002 — 2006
Bachlor of Science, Marketing

Kansas State University   2002 — 2006
Bachelor of Science, Business Marketing

Vance Collins Vance Collins Kansas City, Missouri Area Details
Vance Collins's SMG - Service Management Group Experience July 2014 - Present
Job Information Technology Leader
Industry Information Technology and Services
Experience
SMG - Service Management Group   July 2014 - Present
University of Phoenix  January 2006 - Present
Xceligent  May 2013 - July 2014
Iasa Global  December 2011 - December 2013
BalancePoint Solutions Group (HH Color Lab & Ascend Learning)   March 2011 - May 2013
Penton Media  March 2007 - March 2011
Burns & McDonnell  August 2006 - March 2007
Everest Connections  January 2004 - September 2006
Sprint Nextel  March 2001 - January 2004
Kustom Signals, Inc.   March 1999 - March 2001

Skills
IT Strategy, Team Leadership, Agile Methodologies, Technical Leadership, Scrum, SharePoint, Software Development, C#, .NET, Microsoft SQL Server, Databases, Web Services, ASP.NET, SQL, Web Applications, Integration, AJAX, Visual Studio, jQuery, E-commerce, JavaScript, Subversion, IIS, Software Architecture, Programming, Web Development, HTML, Database Design, Project Management, TFS, CSS, VB.NET, SQL Server, Application Development, Database Development, Visio, T-SQL, Customer Satisfaction, Time Management, HTML 5, WCF, ASP.NET MVC, Teaching, SDLC, PHP, Music Production, Bass Guitar, Audio Post Production, Management, Visual Basic

Education
Friends University   1999 — 2001
Master of Management (M.M.), Information Systems

Friends University   1997 — 1999
Bachelor of Science (B.S.), Computer Science

Wichita State University   1986 — 1996
Music Theory and Composition, Marketing, Psychology

Philip Case Philip Case Kansas City, Missouri Details
Philip Case's SMG - Service Management Group Experience October 2014 - Present
Job Associate Communications Specialist at SMG
Industry Market Research
Experience
SMG - Service Management Group   October 2014 - Present
Northern Illinois University  August 2012 - August 2014
Northern Star Newspaper  April 2010 - December 2011

Skills
Student Development, Student Affairs, SPSS, Higher Education, Proofreading, Social Media, Academic Advising, Public Speaking, University Teaching, Teaching, Research, Copy Editing, Microsoft Office, Statistics, Technical Writing, Technical Editing, Copywriting, Proposal Writing, Academic Tutoring, Teaching Writing, College Teaching, Graphic Design, Marketing Communications, Digital Marketing, Adobe Creative Suite, RFP Generation, RFP Design, Proposal Preparation, Proposal Production, Social Media Marketing, Online Marketing, Product Marketing, Email Marketing, Writing, Editing, Social Networking, Creative Writing, PowerPoint, Microsoft Excel

Education
Northern Illinois University   2012 — 2014
Master of Arts (M.A.), English - Rhetoric & Professional Writing, 4.0

Northern Illinois University   2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.6

Katie Vitiello Katie Vitiello Boston, Massachusetts Details
Katie Vitiello's SMG - Service Management Group Experience Research AssistantCenter for Survey ResearchAugust 2013 - May 2015
Job Associate Research Analyst at SMG
Industry Research
Experience
SMG - Service Management Group   Research AssistantCenter for Survey ResearchAugust 2013 - May 2015
INC Research  May 2014 - August 2014
EASI-Consult  June 2013 - August 2013
Center for Creative Leadership  February 2013 - July 2013
Elon University  February 2012 - May 2013
Elon University  August 2012 - December 2012
City of Raleigh  May 2012 - August 2012

Skills
Research, Statistics, PowerPoint, Leadership Development, Microsoft Word, Teamwork, Microsoft Excel, Team Leadership, English, Management, Time Management, Customer Service, SPSS, Qualtrics, SAS

Education
East Carolina University   2013 — 2015
Master's degree, Industrial/Organizational Psychology

Elon University   2009 — 2013
Bachelor of Arts (B.A.), Psychology

Green Hope High School

Neal Stark Neal Stark Kansas City, Missouri Area Details
Neal Stark's SMG - Service Management Group Experience October 2014 - Present
Job Project Analyst at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   October 2014 - Present
MIQ Logistics  September 2012 - October 2014
Bank of Prairie Village  May 2010 - September 2010

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Financial Analysis, Microsoft Word, Customer Service, Financial Modeling, Finance, Public Speaking, Event Planning, Research, Facebook, Marketing, Leadership, Time Management, Analysis, Access

Education
University of Kansas   2008 — 2012
Bachelor of Science (BS), Finance

Shawnee Mission East   2004 — 2008

Shelly McArdle Shelly McArdle Greater Boston Area Details
Shelly McArdle's SMG - Service Management Group Experience October 2014 - Present
Job Research Analyst Data Scientist
Industry Research
Experience
SMG - Service Management Group   October 2014 - Present
Boston College  September 2011 - Present
C5K Sports   March 2013 - Present
MLB Network  October 2013 - Present
WGBH  January 2014 - May 2014
CREATE - National Center for Risk and Economic Analysis of Terrorism Events   May 2010 - August 2011
PV - Performance Venues   October 2007 - July 2011
PV - Performance Venues   October 2007 - May 2011
Bottega Louie Restaurant and Gourmet Market  May 2010 - August 2010

Skills
Event Management, Research, Event Planning, Leadership, SPSS, Market Research, R, TIBCO Spotfire, Public Speaking, HLM, Qualitative Research, Large-scale Data..., Illustrator, Photoshop, Photography, Adobe Acrobat, Spanish

Education
Boston College - Carroll School of Management   2011 — 2014
Master's Degree, Organizational Studies

University of Southern California   2007 — 2011
Bachelor of Arts, Psychology, Business

Teresa Cain Teresa Cain Leawood, Kansas Details
Teresa Cain's SMG - Service Management Group Experience March 2015 - Present
Job Product Manager, Text Analytics and Social Media at SMG Service Management Group
Industry Computer Software
Experience
SMG - Service Management Group   March 2015 - Present
Netsmart Technologies  August 2013 - March 2015
Netsmart Technologies  July 2012 - August 2013
Perceptive Software  November 2011 - July 2012
Perceptive Software  May 2008 - November 2011
H&R Block  November 2007 - May 2008
H&R Block  May 2007 - November 2007
H&R Block  January 2007 - May 2007
Yellowbird Music Group, LLC   January 2006 - January 2007
J&L Marketing  November 2005 - December 2006

Skills
Project Management, Agile Project Management, Agile & Waterfall..., Product Development, Product Strategies, Product Evangelism, Customer Experience, Customer Satisfaction, Customer Engagement, Net Promoter Score, Voice of the Customer, Business Process, Customer Analysis, Ad Hoc Reporting, Executive Reporting, Financial Reporting, Performance Reporting, Statistical Reporting, Cognos, Factiva, Google Analytics, MicroStrategy Reporting, Omniture, Rally, Salesforce.com, Product Management, Mobile Devices, Mobile Applications, Mobile Product...

Education
The University of Kansas   2003 — 2007
Bachelor of Science, Journalism: Marketing Communications

The University of Kansas   2003 — 2007
Bachelor of Arts, English: Technical Writing and Editing

Katy Zapletal Katy Zapletal Kansas City, Missouri Area Details
Katy Zapletal's SMG - Service Management Group Experience June 2015 - Present
Job Recruiter at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   June 2015 - Present
Kansas State University  June 2012 - June 2015
Orthopedic and Sports Medicine  August 2011 - May 2012
Kansas State University  April 2010 - June 2011
New Student Services  August 2010 - May 2011
KSU Graduate Office   June 2009 - June 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Teaching, Public Speaking, Higher Education, Event Planning, Admissions, Student Development, Student Affairs, Leadership, Social Media

Education
Kansas State University   2008 — 2012
Bachelor's degree, Kinesiology and Exercise Science

Manhattan High School   2004 — 2008

Turan Yildirok Turan Yildirok Portland, Oregon Details
Turan Yildirok's SMG - Service Management Group Experience August 2014 - August 2015
Job Solution Analyst
Industry Information Technology and Services
Experience
SMG - Service Management Group   August 2014 - August 2015
Cerner Corporation  January 2014 - August 2014
The TJX Companies, Inc.   May 2013 - August 2013
HSBC  May 2011 - August 2012
Portland General Electric  June 2008 - December 2009

Skills
Business Analysis, Software Analysis, Databases, Troubleshooting, Software Documentation, Leadership, Microsoft Office, Analysis, Quality Control, SDLC, ERD, Customer Service, Microsoft Excel, Spanish, PowerPoint, Time Management, SQL, Social Media, Public Speaking, Windows, Kronos Timekeeping, Lotus Notes, MS Project, Access, SPSS

Education
University of Nevada-Las Vegas   2012 — 2013
Master of Science (MS), Management Information Systems

University of Oregon   2006 — 2010
Bachelor of Arts, International Studies, Spanish, Geography, Business Administration, Political Science

Katie Miller Katie Miller Kansas City, Missouri Area Details
Katie Miller's SMG - Service Management Group Experience July 2014 - Present
Job Senior Project Manager at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   July 2014 - Present
Service Management Group  January 2012 - July 2014
Service Management Group  December 2010 - January 2012
Gragg Advertising  September 2009 - December 2010
The Integer Group  September 2008 - June 2009
Monkeythis.com   August 2007 - August 2008
Hoyt Sherman Place  June 2006 - August 2006

Skills
Integrated Marketing, Marketing Communications, Account Management, Project Management, Analysis, Customer Experience, Written & Oral..., Market Research, Sales, Analytics, Marketing Strategy, Social Media, Data Analysis, Marketing, Social Media Marketing, Retail, Marketing Research, Customer Insight, Email Marketing, Direct Marketing, Digital Marketing, Advertising, Online Advertising

Education
Iowa State University   2004 — 2008
BA, Advertising, Journalism and Mass Communication, Public Relations

Dowling Catholic High School

Whitney Lange Whitney Lange Kansas City, Missouri Details
Whitney Lange's SMG - Service Management Group Experience September 2015 - Present
Job MBA
Industry Market Research
Experience
SMG - Service Management Group   September 2015 - Present
PolitiFact- The Tampa Bay Times   January 2015 - May 2015
Ragtag Cinema   January 2015 - May 2015
The University of Missouri-Columbia  August 2013 - May 2015
Tricension  August 2014 - December 2014
Salariin Kampuchea   May 2014 - August 2014
The University of Missouri-Columbia  August 2013 - May 2014

Skills
Event Planning, Event Management, Microsoft Office, Microsoft Excel, Events Coordination, Social Networking, Management, Research, Leadership, Private Events, Microsoft Word, Business, XHTML, Dreamweaver, Public Speaking, Customer Service, Social Media, PowerPoint, Time Management, Marketing, Fundraising, Teamwork, Facebook, Nonprofits, Communication, Public Relations, Editing, Teaching, SPSS

Education
University of Missouri-Columbia, College of Business   2013 — 2015
Master of Business Administration (M.B.A.), Marketing & Management

University of Missouri-Columbia   2009 — 2013
Bachelor of Science (BS), Hospitality Management, Conference & Event Planning

University of Missouri-Columbia   2009 — 2013
Bachelor of Science, Business Administration (BSBA), Business Administration and Management, General

Apicius, International School of Hospitality   2011 — 2011
Italian language and cuisine

Jake Aspinwall Jake Aspinwall Kansas City, Missouri Area Details
Jake Aspinwall's SMG - Service Management Group Experience July 2015 - Present
Job Associate Product Manager at SMG Service Management Group
Industry Information Technology and Services
Experience
SMG - Service Management Group   July 2015 - Present
SMG - Service Management Group   June 2014 - July 2015
SMG - Service Management Group   January 2012 - June 2014
Apple Inc.  June 2008 - July 2012
Shawnee Mission Medical Center  June 2009 - June 2011

Skills
Cross-functional Team..., Business Analysis, SQL, Strategic Thinking, Project Management, Mobile Technology, Agile Methodologies, Business Requirements, Creative Problem Solving, Business Rules, Functional Requirements, Software Quality..., Project Scope..., Requirements Gathering, Product Management, User Acceptance Testing, Management, Leadership, Mobile Devices

Education
Benedictine College   2005 — 2010
Bachelor's Degree, Finance, General

Christina Crow Alvarado Christina Crow Alvarado Kansas City, Missouri Details
Christina Crow Alvarado's SMG - Service Management Group Experience June 2015 - Present
Job Associate Research Analyst at SMG
Industry Market Research
Experience
SMG - Service Management Group   June 2015 - Present
Mississippi State University  August 2013 - May 2015
Mississippi State University  August 2009 - December 2012
Summer Math Integrated Learning Environment   June 2012 - July 2012

Skills
Statistics, Teaching, Data Entry, Office Administration, Higher Education, University Teaching, Student Development, LaTeX, R, SAS, Data Analysis

Education
Mississippi State University   2013 — 2015
Master of Science (M.S.), Statistics

Mississippi State University   2009 — 2013
Bachelor of Science, Mathematics

Mississippi State University   2009 — 2013
Bachelor of Science, Secondary Education with a Concentration in Mathematics

Allison Hennigh Allison Hennigh Kansas City, Missouri Area Details
Allison Hennigh's SMG - Service Management Group Experience April 2015 - Present
Job Project Manager at SMG Service Management Group
Industry Food & Beverages
Experience
SMG - Service Management Group   April 2015 - Present
SMG - Service Management Group   May 2014 - April 2015
Service Management Group  April 2012 - May 2014
O'Malley's Inc.   April 2011 - April 2012
All Systems  February 2010 - April 2011
O'Malleys Inc.   March 2007 - February 2010
Kansas State Athletic Department   May 2008 - March 2009
Colbert Hills Golf Course  September 2006 - September 2007

Skills
Customer Service, Event Planning, Social Media Marketing, Public Relations, Marketing, Sales, Advertising, Social Networking, Social Media, Management, Sales Management, New Business Development, Newsletters, Project Management, Business Development, Graphic Design, Publicity, InDesign, Team Building, Account Management

Education
Kansas State University   2004 — 2009
Public Relations, Public Relations, Marketing, Business

Kristin Haynes, MSM Kristin Haynes, MSM Kansas City, Missouri Area Details
Kristin Haynes, MSM's SMG - Service Management Group Experience January 2015 - Present
Job Sr. Manager, Marketing at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   January 2015 - Present
Service Management Group  March 2011 - Present
Time Warner Cable Business Class  September 2007 - February 2011
Time Warner Cable  April 2005 - September 2007
PlattForm Advertising  March 2004 - April 2005

Skills
Marketing Strategy, Business Development, Market Research, Marketing Management, Marketing, CRM, Direct Marketing, Public Relations, Integrated Marketing, Event Management, Budgets

Education
Baker University   2005 — 2007
MSM, Master of Science in Management

University of Central Missouri   2000 — 2003
BA, Marketing

Rachael Pegg Rachael Pegg Kansas City, Missouri Details
Rachael Pegg's SMG - Service Management Group Experience February 2015 - Present
Job Project Manager at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   February 2015 - Present
Service Management Group  October 2012 - January 2015
Service Management Group  May 2010 - September 2012
Tumi  October 2008 - May 2010
The Hinkebein Law Firm, LLC   April 2009 - March 2010
Nordstrom  November 2003 - October 2008

Skills
Access, Microsoft Office, Microsoft Excel, Account Management, Organizing, Documentation, Customer Service, Retail Management, Visual Merchandising, Customer Satisfaction, Sales, Analysis, Performance Management, Store Management, Strategic Planning, Software Documentation, Project Management, Management, Marketing

Education
Rockhurst University   2009 — 2010
Paralegal Certificate, Legal Assistant/Paralegal

Baker University

Baker University

Baker University

Lisa Strickland Lisa Strickland Kansas City, Missouri Area Details
Lisa Strickland's SMG - Service Management Group Experience July 2015 - Present
Job Sr. Sales Operations Analyst at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   July 2015 - Present
SMG - Service Management Group   September 2014 - Present
Service Management Group  June 2012 - Present
Service Management Group  November 2008 - June 2012
ConAgra Foods  January 2004 - November 2008

Skills
Marketing, Strategic Planning, CRM, Management, Market Research, Analytics, Business Development, Sales, Salesforce.com, Marketing Research, PowerPoint, SharePoint, Marketing Strategy, Account Management

Education
Bellevue University   2003 — 2005
BA, Communication

Nicholas Zeigler Nicholas Zeigler Providence, Rhode Island Area Details
Nicholas Zeigler's SMG - Service Management Group Experience May 2015 - Present
Job Analyst Experienced in IT, Business, International Relations and Economics
Industry Military
Experience
SMG - Service Management Group   May 2015 - Present
Rhode Island Army National Guard  September 2013 - Present
Rhode Island Army National Guard  June 2013 - September 2014
US Army  January 2013 - May 2013
Rhode Island Army National Guard  June 2011 - January 2013
Rhode Island Army National Guard  December 2010 - January 2013
US Army  August 2010 - December 2010

Skills
SQL, PHP, JavaScript, Intelligence Analysis, Intelligence, Leadership, Troubleshooting, Economics, International Relations, Politics, Military, Security Clearance, Military Operations, Information Assurance, Dreamweaver, Information Security, Microsoft Access, Microsoft Excel, Technical Writing, Web Design, Web Development, WordPress, WordPress Design, HTML, HTML 5, CSS, CSS3, Graphic Design, Illustrator, InDesign, Photoshop

Education
Norwich University   2013 — 2015
Master of Arts (MA), Diplomacy

Johnson and Wales University   2004 — 2008
Bachelor of Science (B.S.), Culinary Nutrition, 3.26 GPA

Johnson and Wales University   2004 — 2006
Associate of Science (A.S.), Culinary Arts, 3.26 GPA

J.C. Sutherlin J.C. Sutherlin Kansas City, Missouri Area Details
J.C. Sutherlin's SMG - Service Management Group Experience January 2015 - Present
Job Project Manager at SMG Service Management Group
Industry Accounting
Experience
SMG - Service Management Group   January 2015 - Present
Service Management Group  October 2013 - January 2015
Grant Thornton LLP  October 2011 - October 2013
GRANT THORNTON  June 2010 - August 2010
HPC Puckett & Company   May 2009 - August 2009

Skills
Accounting, Microsoft Office

Education
University of Kansas - Graduate School of Business   2006 — 2011
Accounting

Katie Cofer-Cascio Katie Cofer-Cascio Kansas City, Missouri Area Details
Katie Cofer-Cascio's SMG - Service Management Group Experience July 2014 - Present
Job Sales Director at SMG | NonProfit Marketing Board Member
Industry Research
Experience
SMG - Service Management Group   July 2014 - Present
C3 Creative Consumer Concepts  August 2012 - July 2014
Ascend Learning  November 2011 - August 2012
C3 Creative Consumer Concepts  August 2010 - November 2011
MDB Communications  January 2010 - May 2010
WDAF-TV  June 2009 - August 2009

Skills
Sales, Marketing Communications, New Business Development, Sales Presentations, Strategic Partnerships, Marketing Strategy, Leadership, Account Management, Strategic Planning, Driving New Business, Writing, Strategic Communications, Proofreading, Team Building, Copy Editing, Branding & Identity, Business Development, Brand Management, Public Speaking, Public Relations, Event Management, Fundraising, Media Relations, Bilingual Proficiency, Ap Style, Social Media Strategist, Reputation Management, Brand Awareness, Social Media Marketing, Advertising, AP Style

Education
University of Kansas   2011 — 2013
Master of Science (M.S.), Journalism, Marketing Communications, Summa Cum Laude

University of Kansas   2006 — 2009
Bachelor of Science in Journalism with Distinction, Bacehlor of Arts in Spanish with Distinction

New York University   2008 — 2008
Spanish, Journalism

Holly Kitterman Holly Kitterman Kansas City, Missouri Area Details
Holly Kitterman's SMG - Service Management Group Experience May 2014 - Present
Job Executive Assistant at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group   May 2014 - Present
North American Savings Bank  May 2011 - May 2014

Education
Pittsburg State University   2006 — 2010

Michael Beesley Michael Beesley Kansas City, Missouri Details
Michael Beesley's SMG - Service Management Group Experience January 2014 - Present
Job Development Manager at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   January 2014 - Present
SMG - Service Management Group   May 2010 - December 2013
SMG - Service Management Group   May 2008 - May 2010

Skills
SQL, C#, Object Oriented Design, Object Oriented Modeling, Statistics, Management, Technology, System Architecture, Operational Efficiency, Data Analysis, Application Lifecycle..., Application..., Desktop Application..., Desktop Application..., Web Services, Teradata Data Warehouse, R, Databases, Marketing Research, Visual Studio, Analytics, Leadership, Market Research

Education
Fort Hays State University   2003 — 2006
Bachelor of Science (B.S.), Psychology

The University of Kansas

The University of Kansas

Jessica Peat Jessica Peat Kansas City, Missouri Area Details
Jessica Peat's SMG - Service Management Group Experience July 2014 - Present
Job Project Analyst with SMG
Industry Market Research
Experience
SMG - Service Management Group   July 2014 - Present
B. E. Smith   March 2014 - July 2014
B. E. Smith   March 2012 - March 2014
Synergy Staffing and Search Group   May 2011 - March 2012

Skills
Search, Project Management, Performance Improvement, Vendor Management, Change Management, Data Analysis, Outlook, Consulting, Analysis, Contract Negotiation, Business Intelligence, Marketing, Sales, Communication, Market Research, Strategy, Relationship Building, Operations Management, Account Management, Research, CRM

Education
University of Kansas - Graduate School of Business   2011 — 2013
Master of Business Administration (MBA)

University of Kansas   2007 — 2011
Bachelor of Science (BS), Civil Engineering

Sarah Sampson Sarah Sampson Kansas City, Missouri Details
Sarah Sampson's SMG - Service Management Group Experience March 2014 - Present
Job Director of Client Services at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   March 2014 - Present
Service Management Group  April 2003 - Present
Service Management Group  April 2003 - March 2011

Education
The University of Kansas   1998 — 2002

Krista Griffey Krista Griffey Elkhart, Indiana Area Details
Krista Griffey's SMG - Service Management Group Experience August 2014 - Present
Job Catering Sales Manager at SMG Century Center South Bend
Industry Events Services
Experience
SMG - Service Management Group   August 2014 - Present
Glass Slipper Weddings   March 2009 - August 2014

Skills
Corporate Events, Event Management, Event Planning, Marketing Communications, Sponsorship, Trade Shows, Meeting Planning, Social Media Marketing, Public Relations, Social Media, Marketing, Live Events, Hospitality

Education
Elkhart Christian Academy

Indiana University South Bend

Valerie Hoover Valerie Hoover Kansas City, Missouri Area Details
Valerie Hoover's SMG - Service Management Group Experience September 2008 - Present
Job HR/Recruiter at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   September 2008 - Present
The Chase Group, Inc.   April 2007 - December 2010
CTL Consulting, LLC   January 2006 - April 2007

Skills
Recruiting, Market Research, Executive Search, Talent Acquisition, Human Resources, Sourcing, Marketing, Consulting, Research, Networking, Account Management, Business Development, Marketing Research, Talent Management, Vendor Management, Salesforce.com, CRM, College Recruiting, Marketing Strategy, Strategic Planning, Applicant Tracking..., Internet Recruiting, Recruitment Advertising, Sales, Time Management

Education
University of Missouri-Kansas City   1997 — 2000
Bachelor of Science (B.S.)

Michele Vance Michele Vance Kansas City, Missouri Area Details
Michele Vance's SMG - Service Management Group Experience June 2015 - Present
Job Vice President, Sales: Helping companies improve loyalty, grow engagement, and build profit
Industry Marketing and Advertising
Experience
SMG - Service Management Group   June 2015 - Present
Terminix  October 2012 - June 2015
Schendel Pest Services  December 2008 - October 2012
Validata, LLC   January 2001 - November 2008
Rentway  September 1993 - December 2000

Skills
Sales, Team Building, Strategic Planning, Customer Retention, Customer Service, Customer Satisfaction, Sales Management, New Business Development, Management, Marketing Strategy, B2B, Account Management, Advertising, Online Advertising, Direct Marketing, Training, Negotiation, Start-ups, Marketing, Sales Operations, Pest Control, Sales Process, Cold Calling, Direct Sales

Education
Gannon University   1986 — 1990
Bachelor of Arts, Communication Arts

Doug Valenti Doug Valenti Kansas City, Missouri Area Details
Doug Valenti's SMG - Service Management Group Experience July 2014 - Present
Job Helping multiunit operators succeed by providing persistent insight that improves customer loyalty
Industry Market Research
Experience
SMG - Service Management Group   July 2014 - Present
The Lead Group  January 2009 - June 2014
DH Pace  May 2007 - November 2008

Skills
Financial Analysis, Strategic Planning, Project Management, Sales, Leadership, Budgets, Account Management, Microsoft Excel, Contract Negotiation, New Business Development, Marketing

Education
Rockhurst University   1996 — 2000

Jayson Gray Jayson Gray Kansas City, Missouri Area Details
Jayson Gray's SMG - Service Management Group Experience July 2013 - Present
Job Product Manager at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   July 2013 - Present
SMG - Service Management Group   April 2012 - July 2013
SMG - Service Management Group   January 2008 - April 2012
SMG - Service Management Group   July 2006 - January 2008
SMG - Service Management Group   December 2003 - July 2006
SMG - Service Management Group   May 2003 - December 2003

Skills
Marketing Research, Customer Insight, Survey Design, Data Analysis, Market Research, Project Management, Analytics, SPSS, Quantitative Research, Analysis, Research Design, SAS, Qualitative Research, Statistics, Access, SharePoint, Strategic Planning, Research, Testing, Business Intelligence, Market Analysis, Leadership, Databases, Business Analysis, Vendor Management, Process Improvement, Cross-functional Team..., SSRS, Software Documentation, Team Leadership, Survey Research

Education
Central Missouri State University   1999 — 2003
Bachelor of Science (BS) in Business Administration

David Yearout David Yearout Kansas City, Missouri Area Details
David Yearout's SMG - Service Management Group Experience February 2015 - Present
Job Project Manager at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   February 2015 - Present
Around The Table Market Research, LLC   April 2010 - Present
Zillner  March 2012 - July 2014
CenturyLink  June 2009 - March 2010
EMBARQ  June 2006 - May 2009
Sprint  January 1998 - May 2006
Sprint Marketing Research Services   June 1994 - January 1998
WHB   1985 - 1990
KUDL   1983 - 1990

Skills
Marketing Research, Market Research, Product Development, Business Strategy, Focus Groups, Secondary Research, Competitive Analysis, Competitive Intelligence, Analytics, Analysis, Business Process..., Digital Marketing, Advertising, Management, Qualitative Research, Online Advertising, Survey Design, Product Marketing, Project Management, Segmentation

Education
Baker University   1999 — 2001
Bachelor of Business Administration

Curtis Phipps Curtis Phipps Kansas City, Missouri Details
Curtis Phipps's SMG - Service Management Group Experience June 2014 - January 2015
Job Client Relationship Associate at Kforce Inc
Industry Research
Experience
Kforce Inc  March 2015 - Present
SMG - Service Management Group   June 2014 - January 2015
LineDrive  March 2012 - June 2014
Buckeye International  February 2011 - March 2012
Alaven Pharmaceutical LLC  May 2010 - January 2011
Hallmark Cards  November 2006 - May 2010

Skills
Sales Operations, Sales, Direct Sales, Account Management, Sales Management, Marketing Strategy, Microsoft Excel, Key Account Management, New Business Development, Salesforce.com, B2B, Sales Presentations

Education
University of Central Missouri   2005 — 2006
MBA, Marketing, 4.0

University of Central Missouri   2001 — 2005
Bachelor of Science in Business Administration, Marketing, 3.92

Vernon Woodin Vernon Woodin Kansas City, Missouri Area Details
Vernon Woodin's SMG - Service Management Group Experience December 2014 - Present
Job Technical Team Lead at SMG Service Management Group
Industry Computer Software
Experience
SMG - Service Management Group   December 2014 - Present
SMG - Service Management Group   May 2014 - December 2014
RSA, The Security Division of EMC  January 2010 - May 2014
Archer Technologies  April 2008 - January 2010
Garmin International  2006 - 2008

Skills
AngularJS, ASP.NET Web API, Enterprise Software, .NET, AJAX, Unit Testing, jQuery, HTML, WCF, ASP.NET MVC, C#, ASP.NET, C# 4.0, JavaScript Libraries, DevExpress, eGRC, Backbone.js, JavaScript, Agile Methodologies, Telerik Web Controls, Performance Tuning, IIS, JSON, Web Development, Web Services, Aspose, Underscore.js, Ext JS, MVC, Threads, Multithreading, Mentoring, HTML 5, Archer Certified..., Archer Framework, Web Services API, IT GRC, GRC, Team Leadership, Architecture, Enterprise Content..., Enterprise Architecture, SDLC, Microsoft SQL Server, Software Development

Education
DeVry University   2006 — 2008
BCIS, Computer Information Systems

Longview Community College   2006 — 2008
Computer Science

Raytown South High School   2001 — 2005

Lynne Crossette Lynne Crossette Kansas City, Missouri Area Details
Lynne Crossette's SMG - Service Management Group Experience May 2014 - Present
Job Receptionist at SMG Service Management Group
Industry Apparel & Fashion
Experience
SMG - Service Management Group   May 2014 - Present
Mosaic Sales Solutions  November 2013 - Present
MarketStar Global Inc.   November 2013 - Present
Mosaic Sales Solutions  October 2013 - Present
Levi Strauss & Co.   November 2006 - April 2013
Levis Strauss and Company   February 1995 - May 2000
Mercantile Stores Inc.  July 1985 - February 1995

Skills
Visual Merchandising, Apparel, Trend Analysis, Merchandising, Fashion, Retail Buying, retail management, Sales, Communication, Retail, Marketing, Organizational..., Advertising, Leadership, Team Building

Education
Iowa State University   1982 — 1985
Bachelor's degree, Business Administration and Management, General

Mount Saint Clare College   1980 — 1982
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Meredith McAllister Meredith McAllister Kansas City, Missouri Area Details
Meredith McAllister's SMG - Service Management Group Experience July 2015 - Present
Job Project Manager at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group   July 2015 - Present
SMG - Service Management Group   June 2014 - June 2015
Formaggio Kitchen  June 2013 - April 2014
The River Food Pantry   June 2012 - May 2013
The Kitchen Gallery   October 2011 - December 2012
Southern Arizona Against Slavery   2009 - December 2010
National Collegiate Leadership Conference  2009 - 2010

Skills
Coalition Building, Leadership Development, Event Planning, Fundraising, Visual Merchandising, Facebook, Social Networking, Social Media, Press Releases, Event Management, Public Relations, Social Media Marketing, Public Speaking, Non-profits, Workshop Facilitation, Program Management, Program Development, Nutrition Education, Community Outreach, Nonprofits, Community Development, Blogging, Team Building, Volunteer Management, Coalition Development, Team Leadership, Customer Service, Project Management

Education
University of Arizona   2007 — 2010
Bachelor of Arts, Political Science, French

Ron Dykhuizen Ron Dykhuizen Denver, Colorado Details
Ron Dykhuizen's SMG - Service Management Group Experience August 2009 - April 2014
Job Building / Facilities Maintenance Engineer
Industry Facilities Services
Experience
SMG Worldwide Entertainment & Convention Venue Management  November 2014 - Present
SMG - Service Management Group   August 2009 - April 2014
Overhead Door Company of Rockford   November 1991 - August 2009
KSB Hospital  June 1987 - October 1989

Skills
Entrepreneurship, Small Business, Wellness, Coaching, Marketing Strategy, Fitness, Nutrition, Marketing, Social Media Marketing, Social Media, Personal Development, New Business Development, Start-ups, Strategic Planning, Public Speaking, Holistic Health, Team Building, Online Marketing, Personal Training, Online Advertising, Facilities Management, Facilities Operations, Facilities Engineering, Building Maintenance, Maintenance Management, Equipment Maintenance, Equipment Repair, Supervisory Skills, Supervision, Building Management..., Building Management

Education
Sauk Valley Community College   1983 — 1987
Associate's Degree, Marketing/Marketing Management, General, 2.6

Milledgeville HS   1978 — 1982
High School

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